support

[potent obsidian]

can't build in cave

(too close to harbor)

[hearty fulcrum]

yes, if you would like an admin to look into the reason why you are getting kicked, please send your steam id here

[hearty fulcrum]

hmm, that sounds like it is not a bug. if it says it is too close to harbor and you are near the harbor monument, it is something that is part of the game.

[potent obsidian]

but every cave should be able to build inside right?

[hearty fulcrum]

no, not every cave. there is a building block near monuments, roads, and certain places in the map.

[potent obsidian]

may i send you a photo of the cave?

[hearty fulcrum]

sure

[hearty fulcrum]

i have seen the photo, and i don't see anything out of the ordinary. if the area you are in is too close to the harbor monument, the error message you are showing is intended.

[leaden moat]

how do i setup to get more points?

[hearty fulcrum]

for the modded servers?

[potent obsidian]

i literally can build very close to harbor outside but the cave is bugged ;-;

[leaden moat]

yes

[potent obsidian]

anyways i thought its a fixable bug thanks for the support

[hearty fulcrum]

!points - you can link social accounts to get more points

[marble mantle]

Rustoria has a unique loyalty system to increase our players' activity within our community. As you may know, we have an in-game command that everyone has access to which is /shop. You can purchase almost anything here with shop points. You will earn x amount of shop points for every hour you play. You can also earn extra shop points by following our social media accounts at https://rustoria.co/link. Thank you for playing on Rustoria.

[leaden moat]

ty

[hearty fulcrum]

it may be because you are getting closer than you think you are to the monument from underground

[potent obsidian]

scam

!!!

[sage berry]

can someone check my ban appeal i guessed a code on a raid and got banned for exceedingteam limit

us trio server

[dusty saddle]

appeals can take 1 to 3 days , be patient they are quick with the appeals

[light slate]

hello, can i reopen my appeal

Appeal #852ef3

[mellow ruin]

CAN I REPORT A CHEATER?

[dusty saddle]

!ticket

[marble mantle]

Hey, @mellow ruin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dusty saddle]

was it a ban appeal and got denied?

[sour coral]

sea main wipe today?

[plush goblet]

#oldserverinfo

[brave urchin]

Hey I have question

If I bought VIP for RTG server and changed gun skins and saved to loadout, Does it remain after the expiration date?

[pallid tide]

hello can i reopen my ticket?

[agile jacinth]

how does one create a ticket?

[smoky cape]

!ticket

[marble mantle]

Hey, @agile jacinth

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[light slate]

It was a game ban suspension for 7 days the 7 days is up I was told to reopen the ticket

[vast blaze]

I'm curios does an association ban get removed prior to wipe or post wipe or how does it work exactly?

or playing with an evader ban idk if its considered association or not

[thorny dune]

You should see the time remaining on your ban when you try to connect

[vast blaze]

it doesnt

[thorny dune]

Then it's probably permanent, at least until appealed

[vast blaze]

ok ill appeal

if the appeal can be reviewed today before wipe it'll be much appreciated, thanks

[versed peak]

i want to cancel VIP and it wont let me

[raven mist]

Did you fill in the text you need to fill in..?

!cancel

[marble mantle]

Hey, @raven mist

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[raven mist]

^

[sterile shoal]

need admin in call

<@&274971100184576010>

[iron mirage]

😦

<@&274971100184576010>

[sterile shoal]

join support plz <@&274971100184576010>

[marble mantle]

Hey, @sterile shoal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sterile shoal]

1-3 business days

bro

[cloud marlin]

@hearty fulcrum do u have a update for me now? on the large backpacks on 2x Eu?

[hearty fulcrum]

no, i do not yet, but i believe these kinds of changes would take time as there are many things our staff need to take care of. we would appreciate your patience.

[cloud marlin]

thats fair, but like it is 4 days ago....

[thorny dune]

Hello there, I appreciate your continued efforts in making us aware of this and forwarding this on. I understand this is a crucial item and you've been waiting for some more information on this for a while so I appreciate your patience. I will push for an update on this today and if I hear something I will reach out to you personally and let you know. Thank you again for waiting

[cloud marlin]

ty looking forward to hearing from you guys 😄

have a nice day

[thorny dune]

You too

[iron mirage]

cheater

[marble mantle]

Hey, @iron mirage

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

we do not accept reports over discord. please create a ticket to notify our admins, and an admin will investigate the ticket when they get to the ticket, thank you

[iron mirage]

dude i got banned bc i just make team with cheater just ui

from 7 days which i didnt know

this is so weird

and the appeal isnt responding

[lusty stratus]

they dont unban association wait out the 7days

[crystal nymph]

I have a stupid question. Are you allowed to have VPN on can get you banned? I’m only asking because people boot you off your own Internet.

[iron mirage]

so weird dude

lol

i banned bc i just accept the team invite?

lmfao

what is this server

<@&274971100184576010>

need to think before ban

lol

[lusty stratus]

or think before teaming with a cheater

[iron mirage]

i accepted team invite he just invited me in outpost

weirdo

[lusty stratus]

you still took an invite without thinking from somebody you didnt know. Prooves my point further..

[iron mirage]

bro u will not?

its rust

[lusty stratus]

See you in a week bozo

[iron mirage]

nuh uh i will never play this server bro

u and ur wierd friends only play

lmfao

prob u cheat too

psycho

and dont even respond tickets

lmfao

[spare widget]

Yes, VPNs are totally allowed and fine. They can occasionally cause an issue which an admin would need to resolve but usually that's not a problem. Have fun 🥳

[undone ether]

What’s UI limit on main?

[versed peak]

!cancel

[marble mantle]

Hey, @versed peak

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[thorny dune]

UI limit is 16

[versed peak]

i put it but dont cancel

[raven mist]

Make a #payment-support ticket if you still have issues

[marble crystal]

eu main global waip?

@thorny dune eu main global waip?

[undone ether]

Nice 1 mush

[raven mist]

First thursday of the month

So next thursday

[crystal nymph]

Thank u very much

[strong wigeon]

@marble mantle 76561199504497056

[slate skiff]

Rustoria Sea Main : id game
R A I N N N ^6
Cheating script

[spare widget]

!report

[marble mantle]

Hey, @slate skiff

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[slate skiff]

Thanks admin

[spare widget]

Not an admin - just a former chat mod

[slate skiff]

Ok ❤️

[light slate]

hello, how can i reopen a ban appeal ticket?

it was delayed for 7 days due a 7 day temp ban for causing a disturbance

[alpine schooner]

@lyric basalt

[lusty stratus]

!appeal

[marble mantle]

Hey, @light slate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy cypress]

@alpine schooner @lyric basalt

[upbeat apex]

!appeal

[marble mantle]

Hey, @upbeat apex

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[upbeat apex]

bro i got banned called HACKING but idk wtf i did

its bs

Free man

i didnt hack

[balmy cypress]

?Steamid

[marble mantle]

Hey, @upbeat apex

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[deep shadow]

hey where is rustoria us main map?

[upbeat apex]

https://steamcommunity.com/profiles/76561199094940453/

bro im so confused

i got banned 8 days ago but i didnt play rust on rustoria 8 days ago

like bro

it says just Hacking

every other server im on rustoria banned for me Hacking...

Luke free the mandem doing time but fuck me i want to know what hack i was using xd

76561199094940453

[balmy cypress]

Unbanned now, give it 5 minutes and connect

[upbeat apex]

ok

was it a mistake?

or ami just the best beamer in romania ahhaha

[last edge]

Go to our websitr and then to map vote

[hearty fulcrum]

https://rustoria.co/maps/vanilla_main_us

[deep shadow]

thx g

[heady root]

The man scored a double with a 120 meter revo, climbed onto the roof and looted me even though there were no stairs on the roof.

[hearty fulcrum]

!report - please do not call out rulebreakers anywhere. instead, please create a ticket to inform our admins

[marble mantle]

Hey, @heady root

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

you can include the video evidence in your ticket.

[heady root]

oky

[unborn cosmos]

Is exitlag allowed on Rustoria servers and if so do you have to make a ticket or something

[echo inlet]

@balmy cypress I am coming

I have been ordered to come to discord to see you

[balmy cypress]

?steamid

[marble mantle]

Hey, @echo inlet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[echo inlet]

76561199658409054@balmy cypress

[balmy cypress]

DM me

[marble cradle]

why is rustoria 5x the only server that tells me steam auth fail

i can connect to anything else.

[last edge]

Try restarting steam

[supple pumice]

@blissful herald

[blissful herald]

!steamID

[marble mantle]

Hey, @supple pumice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[unborn cosmos]

How do I do that @elfin barn

[brazen ingot]

exitlag is allowed bro

[thorny dune]

You can just use it and connect, no need for approval or creating a ticket

[valid lynx]

I need help with vip, can someone help, theres a problem

[spare widget]

#payment-support is good with resolving VIP related issues - doesn't hurt to submit a ticket with your info

[unborn cosmos]

thanks!

[cedar sentinel]

we are10 but 5of us got ban playing with cheat last waip 3hours after waip so can we play this waip in waip time

[stray hare]

I cannot open the shop on the server, how can I open it?

[cedar sentinel]

@balmy cypress

we need help can admin help us

[lusty stratus]

!appeal

[marble mantle]

Hey, @cedar sentinel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slate owl]

?

[stray hare]

What do I need to do to open the shop?

[cedar sentinel]

i can't open new ticket because i already opened one

[keen cove]

1

[slate owl]

?

how can i see i have purchase the monthly vip skip queuque item?

[chilly parcel]

in discord messages

i usually check there

or in purchase history

[chilly parcel]

!store

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[slate owl]

thanks i will try

[obsidian lantern]

When is wipe

[chilly parcel]

depends on the servers

what server are you wondering about

[hearty fulcrum]

if you are asking how to access the shop in our modded servers, i believe the command is /s in the game chat. if you are asking for the vip store, please follow the link provided above by our moderator, cookie.

[lyric axle]

whens rustoria 2x vanilla wiping?

[fair dome]

tomorrow

[tardy copper]

@fair domenow

[fair dome]

nah these admins are to shit to make it wipe on time

[glacial carbon]

Do I need to do anything specific than pay you for the skip queue functionality? I bought it two hours ago but still queue for the game. There doesn't seem to be a feature on the webpage where I can see if I have a VIP status. Can someone help?

[nocturne jewel]

i think i buy vip for wrong server

<@&874995535881326632>

[last edge]

U have to leave the queue and log in again

[viral yoke]

<@&274971100184576010> I have VIP but it is saying I don't

[gloomy sparrow]

Make a ticket in #payment-support

[last edge]

U check u bought for the right server?

[sly basalt]

my vip does not worl

work

[marble crystal]

wtf 1100 queue eu main

._.

[viral yoke]

Yeah I had VIP before and I got it again on accident and they said it will carry over but it hasn't

[last edge]

Already answer u

[last edge]

#payment-support

[onyx basin]

i bought vip still stuck in queue

[last edge]

#payment-support

[blissful herald]

try again, if you have

[last edge]

Leave queue and log in again

[onyx basin]

i did

[last edge]

U check u have vip for the right server?

[sly basalt]

im not getting help with my ticket

[gloomy sparrow]

What kind of ticket have you submitted

[sly basalt]

payment support

[gloomy sparrow]

Only a handful of people can access that kind of ticket and they will be with you asap

[sly basalt]

now its work thanks for fast help like usual rustoria 😍

[neon sail]

will eu main open more slots or is 850 max?

[worldly zephyr]

Hey guys, joined server and every sound seems to be working except of me shooting, hitting stuff, also cant hear others. Any fix without restarting rust?

[gloomy sparrow]

!slots

[marble mantle]

Hey, @neon sail

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[gloomy sparrow]

Had the same bug a couple of weeks ago, only way to fix was to restart the game. I think that loading into the server while it shuts down is what causes it

[lyric wedge]

Disconnected: Couldn't Download Level: procedural_4000__briljABqUmD7nZ8VgQsEQ (Failed to receive data)

[worldly zephyr]

so cool, great game!

[rain bough]

How soon will VIP status be granted?

[gloomy sparrow]

Maybe try downloading the map manually in #wipe-feed

[lyric wedge]

Its main EU

[rain bough]

or the VIP doesn't give you access in a non-queue?)

[gloomy sparrow]

VIP should be instantly granted

You might have to rejoin the server for it to take effect

[lyric wedge]

Can u give me a link?

[rain bough]

yes I've already disconnected, I'm still standing in line

[gloomy sparrow]

#wipe-feed message

[gloomy sparrow]

If you vip isn’t working properly make a ticket in #payment-support

[lyric wedge]

And what to press next?

[gloomy sparrow]

After you have downloaded it drag it into the maps folder.

[lyric wedge]

I understand this, but how to download it I follow the link and nothing happens

[gloomy sparrow]

It should open a browser and in the top right there should be a download thingy and you just drag that into the maps folder

Can’t find the exact directory since I am on the phone right now

[raw elm]

will more slots be opened on eu small?

[gloomy sparrow]

!slots

[marble mantle]

Hey, @raw elm

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

Hey, @median ibex

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

Hey, @median ibex

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gloomy sparrow]

Do this in game or go to the website

[median ibex]

well he will keep coming back tho

with new account.

[gloomy sparrow]

You still have to report him the proper way

[median ibex]

well. thanks

[lunar jackal]

can i dm u @gloomy sparrow

[gloomy sparrow]

Yes

!report please don’t call cheaters out in chat

[marble mantle]

Hey, @agile stirrup

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gloomy sparrow]

!appeal @lunar jackal

[marble mantle]

Hey, @lunar jackal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[analog pumice]

vpn ban 76561199184641914 can you guys help, they got vpn banned

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @analog pumice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

@grand iris how can we help?

[grand iris]

im stuck

between 2 trains

me and my friend

[vital pawn]

make a server Eu small for 350 players, for a day because the queue is long to wait

[gloomy sparrow]

!slots

[marble mantle]

Hey, @vital pawn

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[gloomy sparrow]

Could you please clarify

[grand iris]

we fixed it

[balmy cypress]

You are welcome to join https://discord.gg/kVMgqVra and I'll review this with you

[clever mantle]

My /auth isnt picking up my steam or YT linked accts

how do i fix this

[wanton bison]

from what i know appels are supposed to take from 1 to 3 business days , wtf are u guys doing for this Appeal #5e364c to be longer than 3 days

<@&274971100184576010> pls?

[balmy cypress]

Just wait, its likely you will have to sit out the seven days

but you should have a response today

tagging us will not speed things up

[uncut marsh]

hi

[wanton bison]

well i thought it would tho xD

since response should be in 1-3 days if im not wrong

[balmy cypress]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Will have a response as soon as we can send one out

Which is hopefully today

[uncut marsh]

I can't log in writes go to discord rastoria Monday

[balmy cypress]

?steamid

[marble mantle]

Hey, @uncut marsh

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[uncut marsh]

76561199501971435

[balmy cypress]

Message @blissful herald with your steamID and let him know you need to discuss the ban with him

[spice quiver]

How many horses can you have on 2x vanillla admin?

[alpine anvil]

ban appeal

!appeal

[marble mantle]

Hey, @alpine anvil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[analog raft]

hey, admin, can u help monitor potential cheating team on EU Long server?

[smoky cape]

!report

[marble mantle]

Hey, @analog raft

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[analog raft]

we did

[waxen scroll]

I can't log in to your server, there was no ban. Today I'm trying to go in, he won't let me in, hacking writes https://steamcommunity.com/profiles/76561198086163999/

I wrote in support that they have been silent for a long time

[hexed nimbus]

!appeal

[marble mantle]

Hey, @waxen scroll

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[nocturne canyon]

@mytt

[balmy cypress]

Unbanned now, you can connect in 5. You had no response because we don't normally take appeals in discord they must be on our website

[solemn ether]

can i speak to a mod or something

About my appeal

[deft field]

hey was just wondering on average how long appeals take to be read

[analog raft]

HEY, ROAMING HACKER!!!

[mystic thunder]

how

do you check what time servers wipe

[modest totem]

!appeal

[marble mantle]

Hey, @modest totem

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[amber kite]

FYI - when I try to access the Rustoria.co website from chrome and firefox, my anti-virus is preventing me from connecting saying it's due to a possible Phishing attempt and it ends the connection

[strange stirrup]

Nice! 👍

[mystic thunder]

if you have

vip cna you see the map before wipe

[small cape]

When there were 10 people left, he kicked out 5 of my friends and me. How can something like this happen!!! It would be better if you put us in the game immediately. How can something like this really happen? We waited for 3 hours admin ?? It's not our fault, how can we help?

[tawdry pulsar]

Anyone can on the website

[small cape]

Nobody cares about your problem, where are these admins?

[west aspen]

#1222973437245657159

[upbeat zenith]

I keep getting HTML:Phishing-DCN when trying to connect to website

[small cape]

When there were 10 people left, he kicked out 5 of my friends and me. How can something like this happen!!! It would be better if you put us in the game immediately. How can something like this really happen? We waited for 3 hours admin ?? It's not our fault, how can we help?
Nobody cares about your problem, where are these admins?

[runic vault]

how can i check if i still have vip

[pure pagoda]

day 1 of asking @echo venture for a fair appeal🙏

[vast blaze]

i need to speak to an admin, I cant appeal because i get this when im still banned when the time has passed for the ban

[solemn ether]

can i speak to an admin pls

[toxic shard]

There is a slight delay of synchronisation usualy

[toxic shard]

you won't go anywhere by pinging him

[toxic shard]

if it's not to report someone or appeal yes

[solemn ether]

i mean it is about an apeall and i never done anything

[vast blaze]

ok ill get back to you in 10 mins if it doesnt get removed alone 🙂

thanks

[marble mantle]

Hey, @analog raft

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[solemn ether]

why is my account banned when i never cheated or was associated with one??

[unborn jacinth]

will they open up spots on rustoria us small'

[toxic shard]

small is meant to be small, thereofre to have less slots

[analog raft]

@toxic shardyo admin, plz ban the hackers!!!

roaming hacker

[lusty stratus]

!appeal

[marble mantle]

Hey, @solemn ether

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

!ticket

[marble mantle]

Hey, @analog raft

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[toxic shard]

we don't take reports in discord

[solemn ether]

i already did and they declined when my reason and i dindt cheat

[analog raft]

we did through the appeal

but u guys never come

they use cheat to raid us

[wispy tendon]

why does small only have 150 slots rn

[toxic shard]

pop increase over time up to a certain limit corresponding to the server

[wispy tendon]

OPEN UP SLOTS MARC 😠

[knotty haven]

VIP isn't applying for me on us small, is there a longer delay than normal?

[paper prism]

same for me

[unborn jacinth]

how long for slots to open

[wispy tendon]

Bro ppl are gonna have full bases before we load in

[sinful gull]

i think slots open at 3:10/3:15 EST

somewhere around there

or 3:30

[radiant crypt]

got vip still in que?

[wise pendant]

same, isn't working for me either

[neat pumice]

Steam ID please

[river flame]

i donate and the vip does not work

[neat pumice]

And for you

[sinful gull]

should open to 250 and then by 350 ish by 4 EST

[neat pumice]

And for you 😄

[paper prism]

got vip but nothing happend, i even restarted the game

[knotty haven]

Ah you're the guy that gave me 500 scrap in the water base

[radiant crypt]

my vip is not workling on us small too

[neat pumice]

Please open tickets here #payment-support if you're having issues with VIP on US Small, for those who I haven't asked for steam IDs

[knotty haven]

I Dmed it to you @neat pumice

[hollow ginkgo]

I sent my friend the wrong steam id 64 and he bought vip for the wrong person is there any fix to it?

[radiant crypt]

76561199245370018

[wise pendant]

yes hope you enjoyed 😉

[radiant crypt]

vip on us small not working

[hollow ginkgo]

I sent my friend the wrong steam id 64 and he bought vip for the wrong person is there any fix to it? @neat pumice

[wise pendant]

working now, ty

[neat pumice]

#payment-support please 🙂

[toxic shard]

!ticket

[marble mantle]

Hey, @wise dawn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[solemn ether]

is there any admin i can talk to 1 to 1

[timber ore]

did small go down?

[toxic shard]

if it's about an appeal you need to appeal on the website

[solemn ether]

i did and got declined and i still never cheated explain that mate

[toxic shard]

I can't as I don't know your case, but if the appeal is denied then it's over

[wide lily]

@toxic shard

Can you move me I'm in waiting for support

Please

[solemn ether]

yes but i never cheated so explain that

[toxic shard]

I can't, what's it is about ?

[toxic shard]

#support message

asking for the same thing over and over won't chnage the response

[wide lily]

I did an appeal on the website but I got banned for no reason so I would appreciate my case to be reviewed asap. Someone used my ITS and hacked, u can see it in the logs fs.

I'm in queue that's why

[gritty zodiac]

admins gotta tp me back to my base spot right tf now

[toxic shard]

speaking to you won't make it faster, appeals can only be reviewed by the admin in charge of your ban

[gritty zodiac]

ian run all the way to launch to die cuz the server dcs me

[wide lily]

I got banned by console I think

like automatically

[gritty zodiac]

now i gotta deal with the aids cancer fest on the beach again

thats wild

[solemn ether]

well can i speak to they guy who did my appeal and explain him cause he might be brain dead

[toxic shard]

This informaiton is not public, we don't disclose information about the admin in charge

[solemn ether]

well do something about the ur an admin not a bot have some humanity

[solemn ether]

i just want to explain my situation like what

[toxic shard]

the appeal was where to do it

[heavy flare]

how do i buy queue skip on us small?

[toxic shard]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[heavy flare]

how long do i gotta wait

[balmy cypress]

should be instant

or max few minutes

[clear magnet]

bro i just got banned for "playing with a hacker" even tho i havent played

[toxic shard]

One of your teamates from the preivous wipe was cheating, you are therefore banned for 7 days

if you wish to appeal go https://bans.rustoria.co

[unborn jacinth]

why in the world do these servers not have que skip

[ocean thistle]

This is our current stance on grace periods #feedback-suggestions message

[manic crater]

can i report cheaters here?

[ocean thistle]

!ticket please use our ticket system either in-game or through our website

[marble mantle]

Hey, @manic crater

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fickle gulch]

hello

any admin on line?

[ocean thistle]

Yes

[fickle gulch]

emm

hello

[ocean thistle]

Hello

[fickle gulch]

my friend in eu long

They met

so many cheaters

[ocean thistle]

!ticket please make a ticket

[marble mantle]

Hey, @fickle gulch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fickle gulch]

they would like you to see it

[ocean thistle]

Please make a ticket and we will investigate the players you suspect to be cheating ASAP.

[fickle gulch]

they r raiding

[ocean thistle]

Please do not call them out in public chat

[fickle gulch]

ok

thanks

[ocean thistle]

Please make a ticket

Thank you

[hazy oar]

I received a ban 36 months ago, when I try to file an appeal, it says that there is already an appeal against this ban. Can you help me in any way?

[fickle gulch]

I already told them

[ocean thistle]

We will look into it ASAP. 🙏

[ocean thistle]

Have you received a response for your appeal?

[fickle gulch]

thank u

i love u they r raiding tis so busy

its so busy haha

[hazy oar]

when i try to write appial the sapport said " you already have an active appeal"

[ocean thistle]

!steamid please provide your steamid or appeal id and I can look into it further for you

[marble mantle]

Hey, @hazy oar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hazy oar]

76561199109614796 @ocean thistle

[fickle gulch]

hey boss i told them

check it pls

thanks

[analog raft]

dumbass cheater spaming chat on EU LONG

[ocean thistle]

Taking a look for you

[ocean thistle]

Unfortunately your appeal was denied and that decision is final. I do wish you the best of luck on other servers as you are no longer welcomed to play on Rustoria.

[hazy oar]

why? I agree that I made a mistake, but that was 3 years ago. I'm really sorry, give me a chance and you won't be disappointed

I didn't use cheats, bugs or anything like that. What I did was, of course, rude and wrong. But I think that can be forgiven, but now I respect all nations and genders.

[lyric wedge]

Disconnected: RPC Error in CLIENT_ReceiveTrees: Read past max limit at Protobuf.Half3.DeserializeLength Delimited (System.IO.Stream stream, ProtoBuf.Half3& instance, System.Boolean isDelta) (0x00000] in

[unborn cave]

can somenone help me it is saying disconected cheating

[rigid fable]

open more wipe passes for main!!!!!!!!!!!!

[woven bobcat]

are theere gonna be more que skips in stock for rustoria main us

[thin plover]

when someone else VIP expire yes

[dry lark]

/report 1 76561198420812796

[marble mantle]

Hey, @dry lark

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rigid fable]

nahh

@thin plover we just add more right its the best COA maybe like 10 more wipe pass omg thats 50$

ez money! for u

[thin plover]

VIP wouldn't be VIP if we just sold infinite amount of it

[ionic mortar]

@noble terrace more slots please

[thin plover]

real

[ionic mortar]

for US RTG please

[woven bobcat]

yea 340 que is crazy

[vale zealot]

where i can leave request for cheater

[ionic mortar]

!report

[marble mantle]

Hey, @vale zealot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rigid fable]

i have never seen wipe pass sold out

[toxic shard]

happend often unfortunately, we have to limit them to not have too much people online

and to garanty that vip can always connect

[rigid fable]

so who wants 11 bucks for vip

no1 needs to know

[timber bridge]

https://tenor.com/view/seriously-gif-23861497

[rigid fable]

cash app paypal venmo shit ill even mail it to u

pigeon to your door

[timber bridge]

lmao

[rigid fable]

12 bucks final offer

76561198080307661

steam id right there

[toxic shard]

if there is no stock there is no way to buy you it

[rigid fable]

my wages straight to you

[toxic shard]

if you can't buy it nobody can

[rigid fable]

nah i just need to be skipped in

i got kicked 😦

once im on i dont log

i have 30k hrs on rust

[wise dawn]

small lagging?

[frail ginkgo]

why never fix lags?

[vestal rock]

how often does VIP restock

[vague blaze]

I need support please. I was wrongfully banned on Rustoria Us Main from chat

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @vague blaze

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

spamming is mutable

[vestal rock]

how often does VIP restock?

[toxic shard]

when enougth get released

[vestal rock]

that dosnt make sense

when enough what gets released

[toxic shard]

when a certain quantity of vip expires the stock is refilled automatically

[vestal rock]

okay vip is out of stock

[toxic shard]

ok ?

[vestal rock]

so when does it restock?

or does it count for all servers

[toxic shard]

^

it's by server

[vestal rock]

okay

[stray dock]

hello on the server us small only latinos are lagging

[manic bluff]

pls review my ticket xoxo

[wraith moat]

rustoria us main

[marble mantle]

Hey, @stray dock

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[manic bluff]

anbody reviewing tickets??

[neat pumice]

Constantly

[manic bluff]

xo ill wait my turn. thank you

[rigid fable]

anyone restocking vip

this is ridiculous

im getting angry!!!

[toxic shard]

^

[versed wadi]

does vip for us main come back in stock??

[timber bridge]

#support message

[charred ingot]

Id: 765611980003760190 cheater pls report

[timber bridge]

!report

[marble mantle]

Hey, @charred ingot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe sedge]

vc/

?

[unkempt wolf]

#support

[tawny pollen]

any admin?

[manic bluff]

W support. Thanks for the help!!! xo

[neat pumice]

!report

[marble mantle]

Hey, @unkempt wolf

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[neat pumice]

Goes for you as well @hot flame ^ Payment support tickets are not for reporting players

[tawny pollen]

yo

monoligic where do i report people who are trying to hack ur account

[neat pumice]

Not sure what you mean?

[tawny pollen]

can i show u in dms?

[fickle oyster]

why cant i get discord kit after linking

[neat pumice]

Have you done /auth in game after linking?

[fickle oyster]

yes

many times

steam worked#

not discord

[queen gale]

i got banned for nothing and i opened a ticket and no responds

[frail ginkgo]

where are fucking support network???

[timber bridge]

Are you okay?

[fickle oyster]

why is my discord kit not working ingame

my steam does

[timber bridge]

Please be patient and wait for a response.

[fickle oyster]

and i linked both at the same time

[timber bridge]

Have you done /auth in-game?

[fickle oyster]

yes

many times

[timber bridge]

!steamid

[marble mantle]

Hey, @fickle oyster

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fickle oyster]

!steamid

[marble mantle]

Hey, @fickle oyster

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fickle oyster]

where do i post it

my steam one just stopped working too

[timber bridge]

Here is fine.

[fickle oyster]

76561199380949768

[timber bridge]

So I believe the issue is that you are connected to the wrong steam account.

[fickle oyster]

how do i unconnect

[timber bridge]

You are connected to http://steamcommunity.com/profiles/76561199374524943

[fickle oyster]

wtf idek who that is

[timber bridge]

Sign into the other steam account, make a unlink request for discord.

[fickle oyster]

i dont have that account its not minne

[timber bridge]

The only way you can connect accounts is if you can sign in-to both account simultaneously.

[fickle oyster]

i've genuinely never seen that account

[timber bridge]

Has your account ever been hacked?

[fickle oyster]

once or twice yea

[timber bridge]

Discord or steam?

[fickle oyster]

just my discord

i havent played rust in months either

[timber bridge]

#368790610783764480

[fickle oyster]

its alr

[slender bison]

admin can u help ??????????????

@timber bridge

[twin narwhal]

admin, do u have time?

[wispy dirge]

You should hear back soon, give the admin team a bit more time and check back on the ticket in a while.

[wispy dirge]

What can we help you with?

[wispy dirge]

What can we do for you?

[slender bison]

help the guy

[twin narwhal]

I am in the waiting room

[slender bison]

bro its been 3 DAYS

[timber bridge]

Wait 15 minutes and try again

[slender bison]

try what ? joining ?

[timber bridge]

yes.

[timber bridge]

Not available for voice atm, how can I help

[twin narwhal]

I send a private message to u

ty for the response

[wispy dirge]

Also please don't spam connect, give it a solid 10 min before trying to connect.

[twin narwhal]

@wispy dirge @timber bridge could u please check the message i send ?

[timber bridge]

I am checking now.

[twin narwhal]

ty so much !!!!

[umbral iris]

how long do appeals take to get overseen?

[wispy dirge]

Appeals are typically reviewed within 1-3 business days.

[boreal pond]

do the Que skips restock?, im AU and couldnt get Q skip for USMain and says out of stock, curious to if it restocks or not, cant wait 3 hours for a Q.. ty

^ or is there a way to get one another way?

[haughty hinge]

!cancel

[marble mantle]

Hey, @haughty hinge

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

Hey, @boreal pond

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[umbral iris]

thats like half the time of most bans....

[dry shell]

why arent there unlimited vips in rust

[hearty fulcrum]

1-3 business days is an average estimate of the wait time for appeals. it might take less time than that, too. it just depends on each situation.

[hearty fulcrum]

i believe vip slots are limited to prevent the server population from going over the server's capacity. if there were no limit, then the server could become overfilled and lead to issues with server performance.

[idle rampart]

need vip for rustoria us main

is there any more vip

i can pay more but i need vip urgently

[marble mantle]

Hey, @idle rampart

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[twin narwhal]

@timber bridge am i able to play rn?

[latent viper]

can somone review my ticket plz

[twin narwhal]

my classmate is waiting for me could hours already cuz the account have more skin on it, so...

[gleaming compass]

been going on for a good 10 mins

[timber bridge]

I have forwarded the ban to the admin over the case.

[twin narwhal]

thank you so much！ do u know how long it ganna take, i tell my classmate first

[timber bridge]

I am not sure to be honest, they will take a look when they can.

[twin narwhal]

ok thank you

[blissful current]

When is VIP stock for main going to restock?

[lyric basalt]

will look at it

[gloomy sparrow]

!vipstock

[marble mantle]

Hey, @blissful current

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[crystal vault]

Restock vip on main

[gloomy sparrow]

Read one message above

[lavish zenith]

i bought my vip im waiting to be jumpen out of the queue

[gloomy sparrow]

You might have to rejoin the server for your vip to take affect

[lavish zenith]

i already did it more than 7 times and it didnt work

[gloomy sparrow]

If your vip isn’t working properly or you accidentally bought for the wrong server make a ticket in #payment-support

[unborn cosmos]

rustoria just take my money bro

[serene crest]

Why when i try to go pay for vip it keeps changing too pounds and wont let my card go through sence its USD

[wispy dirge]

Is it taking you to paypal?

[serene crest]

yes

but it wants me too purchase it in Pounds and all i have is USD

[wispy dirge]

It should auto convert, but in anycase please make a ticket in #payment-support and they can assist you.

[serene crest]

yip i have made a ticket becasue it for some reason will not auto convert it and just continues to decline my card

[wispy dirge]

Sorry you're having issues with that, look for a DM/reply from them in a while 🙂

[serene crest]

yeaaa hope soo hah do not wanna wait in 100 player ques

[true dagger]

Do you have someone sending messages to people on Steam to have them vote for skins, for Twitch drops?

I have evidence of this, but don't want to post it here

[gloomy sparrow]

Block them and report them to steam

It’s a scam

[true dagger]

Okay, thank you. I figured as much

[ruby lava]

when will queue skip restock?

[gloomy sparrow]

!vipstock

[marble mantle]

Hey, @ruby lava

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[smoky cape]

@ionic mortar do you still need help?

[west osprey]

he is pretty unwell 😛

[torn heart]

he might need help but from someone licensed to do so

[smoky cape]

ah i see

[smoky cape]

unfortunate

[acoustic tulip]

are they restocking vip for us main bruh

[torn heart]

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in ⁠vip-stock-role-assign or on our website: https://donate.rustoria.co/

[smoky cape]

!vipstock

[marble mantle]

Hey, @acoustic tulip

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[smoky cape]

copy and paste andy

[sterile shoal]

can someone look at my appeal

[gloomy sparrow]

@acoustic trail how can we help?

[acoustic trail]

with what

[smoky cape]

You're in a support vc

[acoustic trail]

oh my bad i forgot

[sterile shoal]

@gloomy sparrow can u help

[gloomy sparrow]

Only the banning admin can look at your appeal and the standard response time is 1-3 business days

[sterile shoal]

how can i talk to them about what happen

[smoky cape]

Admins don't disclose that information

Standard reponse time is 1-3 business days however

[sterile shoal]

kind of bs that i played with random people and someone was hacking that i didnt even know of and i cant play a server for 2 weeks

just trying to play wipe

[ionic mortar]

yeah @west osprey

[warped torrent]

will there be more vip stock added?

for main

[storm vector]

can an admin pls join support

<@&274971100184576010>

[ionic mortar]

no need for the tag

[torn heart]

whats up

[west osprey]

@torn heart

[ionic mortar]

@west osprey

[gloomy sparrow]

!vipstock

[marble mantle]

Hey, @warped torrent

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[smoky cape]

@ionic mortar

[storm vector]

cheater full blatent rage cheating flying on our base

[marble mantle]

Hey, @storm vector

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[storm vector]

rustoria eu main

[west osprey]

!ticket

[marble mantle]

Hey, @magic wasp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[smoky cape]

!report Please don't call out cheaters

[marble mantle]

Hey, @magic wasp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[west osprey]

zzz

[smoky cape]

Ah but I have the more detailed message

[storm vector]

yes he is flying

[ionic mortar]

damn, i see how it is

[magic wasp]

unlucky tbh

thanks pookies!

[hexed sentinel]

Hi is there an admin that can help me with a ban decision appeal over 21 months ago?

[tender grotto]

@west osprey admin,i because play with hacker banned 7days,It’s now time to unblock,But when I log into the server it prompts you are banned from this server. my steam id 76561199005091185 please help me

[smoky cape]

From the time you were banned, it has to be exactly 7 days

[tender grotto]

@smoky cape Two hours ago, it showed that I still had two hours left. I think I have enough time now.

@smoky cape Please help me check again

[silver root]

don’t ping admins

[tender grotto]

emm

[near halo]

admin here?

[west osprey]

It's showing that your ban was removed, however sometimes the ban queue can take some time to clear- try connecting in 10 minutes and let us know if there is no change.

[west osprey]

Always

[near halo]

i need help

can we talk prive>

?

[near halo]

can we talk prive?

[west osprey]

You can dm me

[near halo]

i write

[sullen swan]

can someone help me

i keep getting disconnected on Rustoria-US main

it says Disconnected: World File Mismatch:-dAhGNUJ9ziA

[red helm]

hello, I went to your server and they wrote to me that I was banned for hacking although I don’t have cheats, what should I do?

server name rustoria-sea main

[hexed sentinel]

@west osprey hi, can you help me with a ban appeal decision over 20 months ago for explicit language? Thanks

[true dagger]

I hope you don't mind. I DM'd you the information, so you are all aware of the Steam account.

As a Head Admin, on another Rust server, I know you may get some random DM's. I just wanted to make sure you all are aware, and maybe report too.

[violet scroll]

If I was gamebanned one time by eac can I play again in 180 days? Also will I be hwid banned by EAC and if I am and I get banned again what should I do? (I opened cheat engine on accident and got gamebanned one time)

[rancid mortar]

someone is cheating on sea main

can someone do action

already f7

[remote marten]

Please also do a ticket in game

[marble mantle]

Hey, @rancid mortar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rancid mortar]

done

[frail ginkgo]

very lag toria main us

[wise dawn]

bruh fix this shit ahh lag

only for latam

[west osprey]

steam ID?

[hexed sentinel]

76561198879517187

[west osprey]

That's going to be a no.

[hexed sentinel]

Please check dms, Its been a very long time since, and that will never happen again

[old whale]

how do i apeal

[west osprey]

!appeal

[marble mantle]

Hey, @old whale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[old whale]

!appeal

[marble mantle]

Hey, @old whale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny pecan]

!appeal

[marble mantle]

Hey, @thorny pecan

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[old whale]

any admins i can talk too

[cunning fox]

admins

help

[west osprey]

?

[west osprey]

?

[violet scroll]

@west osprey

pls help

[smoky cape]

Yes. If you were gamebanned, after 180 days, you can re-appeal

[solid kayak]

Can I get some support

[smoky cape]

Sure what's up

[solid kayak]

Hey Cow I was banned idk why

[smoky cape]

!appeal

[marble mantle]

Hey, @solid kayak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solid kayak]

Cow

[smoky cape]

Yes

[solid kayak]

It just says I'm ban evading

im confused

[smoky cape]

Then that means you've been banned on a previous account on Rustoria

[solid kayak]

Can I dont know what i should appeal

Ya I had an account from like 5 years ago

[smoky cape]

Then you must re-appeal

[solid kayak]

that got banned but havent logged in on the server since

this has happened before

[smoky cape]

Just appeal again and you should be good

[solid kayak]

can we voip

it will be easier to explain

[smoky cape]

Sorry I'm unavailable to vc atm

[solid kayak]

Is there another admin typically Hoppel helps me out

That can voip

I'm a long time donor to the server , I know you prol;ly get that alot I just would like this process expedited

if possible

Cow are there no Admins that are available to solve a 5 min problem

Are there seriously no admins on currently

[hot veldt]

my friend account get banned because her pc getting hack and then when she fix all pc problem and she borrow my account then my account get ban to and i cant appeal in website ?

[violet scroll]

re appeal to EAC?

[smoky cape]

On Rustoria

[violet scroll]

ok but what if im hardware banned by eac

cuz i havent played in 178 days

i got banned on my main

im not personally banned on rustoria

[smoky cape]

Hmm. Not 100% sure myself. All I know is that if you've been gamebanned on Rust, after 180 days, you can re-appeal that ban on a new account to avoid being banned for ban evasion

[violet scroll]

only got banned once

and if i get banned again then i can never play again

and im scared thats whats gonna happen

from hwid and im not gonna use spoofers or nothing cuz thats evading and i can get banned and its against tos

[hot veldt]

any admin here

[violet scroll]

no u cant ur banned for 180 days like m,e

[hot veldt]

i dont know why my account get ban

[orchid creek]

my team why ban?

[violet scroll]

bro i lost 1k+$ worth of skins

because of a small mistake

[violet scroll]

cow u got any idea of what to do cuz u get what im saying right?

[hot veldt]

another friend she borrow his account and get banned too but unban already and my account still ban 😂😂

[orchid creek]

벤 풀어

[void coral]

i m not cheater

[orchid creek]

https://steamcommunity.com/profiles/76561198845727732 why he ban?

[long wren]

!appeal

[marble mantle]

Hey, @void coral

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mild wasp]

This is not good

@thin plover wake up

[thin plover]

what do you want and tagging me for

[mild wasp]

https://tenor.com/view/wallahi-finished-gojo-jjk-nah-gif-7930295901305031334

[mild wasp]

Waiting for support bud

He needs admin help

Lock in bud

[thin plover]

im sleeping

[mild wasp]

Your awake bud

During your gym sesh help him

[thin plover]

its 3am

[mild wasp]

It’s 12

In a real time zone

[long wren]

Please make appeal and wait

[stone meteor]

hi is there still a way to open tickets to report players in game or is F7 enough?

[mild wasp]

!ticket

[marble mantle]

Hey, @mild wasp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mild wasp]

yeah that

I’m so good

Re hire me bro stg

[stone meteor]

ahahahah

[frail ginkgo]

bro look this fucking lag

i make a ticket and no one to help

[long wren]

밴어필하시고 대기하셔야될꺼같아요

[void coral]

예예

[dark radish]

SIGMA CHATMOD

[mild wasp]

YEP RECEUIT ME

[serene island]

CHEATER

[marble mantle]

Hey, @void coral

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[errant horizon]

dirty cheater

[void coral]

GA always win espo

[errant horizon]

dont unbaan

U DM ME ?

[near halo]

ㅋㅋ

[velvet patio]

@serene island Why taxi? I'm not playing with you anymore, ESPO.

[serene island]

siba

[velvet patio]

I`M NOT KOR

[near halo]

https://tenor.com/view/dancing-cat-dance-cat-cat-meme-chinese-cat-gif-12629347036627000898

[velvet patio]

NO SIBA

[balmy violet]

How long do I have to wait for an answer to my Appeal #3f1ed2?

[foggy shale]

The next full wipe time is scheduled to be an hour earlier on other official servers (Rustafied and RustyMoose) than Rustoria. Is Rustoria's full wipe time correct?

[untold thunder]

Appeal #98e1c8 one days ago pls

didnt get reply

[spare widget]

Usually takes 1-3 days. The admins are always following up on everything as quickly as possible

Hope it's sooner for you though. Good luck and have a good day otherwise

[cloud marlin]

@hearty fulcrum any info yet?

been 24 hours since u guys told me i would get a anwser...

@spare widget i have been waiting for 5 days now, and my request is that, they will take there time to add large backpacks to the Eu 2x server, and geuss what, nothing happens even if they promis an answer

[cloud marlin]

?????????????

[untold thunder]

ok thx

[spare widget]

No clue, I'm just a random community member now (former chat mod). All I know is that the individuals who manage the servers and everyone else involved care a lot and are constantly working on everything, although only a couple select few would be involved in something like the inclusion of an item - so probably just waiting to hear back on that but I'm sure they have a lot of other things going on too so unfortunately there can be a delay- insane how much goes into the backend of all this. I'm also sure you'll hear sometime and until then just maybe not stress about an item in a videogame perhaps, just my two cents- as far as things to really worry about, I just feel like that should rank kinda low. It'll come, or it won't, just hopefully have some fun and have a nice day otherwise 🥳 Good luck in the game and don't take it too seriously ❤️

!report

[marble mantle]

Hey, @knotty current

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[spare widget]

Send in a ticket in-game or on the website, rather than calling anything out in chat, voice or on here, since that won't help anything 👍 Also always F7 to report to EAC too 😊

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glad nimbus]

Is the new map out for 3x No bps EU

[earnest wigeon]

i need help i got dm about voting some shit skin from "admin" idk if its admin but ig not cuz he was sending me links and saying he will give me vip he was sending some steam tool smth and then workshop to vote for his skin 💀 his name is fluffy but for sure not admin on toria so idk

[maiden garnet]

where is the 3x map vote for eu

[storm ether]

i got vip on x10, how do i check what i get with it?

[hexed nimbus]

click the package on the website it will show you what it contains

[thorny dune]

This is definitely a scam, block any accounts that tell you this.

[storm ether]

cool, thanks

[thorny dune]

Map voting isn't available for this server at the moment, the map will be released as the server wipes

[earnest wigeon]

alr

[autumn thicket]

!ticket

[marble mantle]

Hey, @autumn thicket

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ashen geyser]

admin i got vpn ban help!

@thorny dune

[thorny dune]

Hello there, this should now be fixed and you can connect.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ashen geyser]

thank you

[hearty fulcrum]

@prime dragon hello, do you need support?

[shell hazel]

!appeal

[marble mantle]

Hey, @shell hazel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[serene junco]

!appeal

[marble mantle]

Hey, @serene junco

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[serene junco]

!appeal

[marble mantle]

Hey, @serene junco

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unkempt vale]

Do you guys restock wipe passes for example for eu main when its today?

[balmy cypress]

Unable to say, we do restock but when and how much is not disclosed

[zenith ether]

привет!Меня убивает один и тотже баг на сервере,я попал в эту ловушку и не могу зайти теперь

при заходе на сервер меня моментально убивает сервер

When I log into the server, the server instantly kills me

Hello! The same bug on the server is killing me, I fell into this trap and now I can’t log in

help

help me pls

[thorny dune]

!steamid

[marble mantle]

Hey, @zenith ether

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mossy stump]

I can't join to the server with a reason Connection attemped failed

[zenith ether]

writes a game with a hacker

[mossy stump]

this only on rustoria

[thorny dune]

Then you need to submit an appeal https://rustoria.co/support/appeals

[mossy stump]

@thorny dune help me pls

i can join to another servers

[zenith ether]

76561198979521531

[mossy stump]

but not to rustoria

[zenith ether]

the server banned me for 6 days, but I never played with cheats

[thorny dune]

!steamid

[marble mantle]

Hey, @mossy stump

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thorny dune]

Submit an appeal at that link and the banning admin will review it

[hexed nimbus]

Don’t call them out in public and make a ticket

[thorny dune]

!ticket Submit a ticket here and we can check this

[marble mantle]

Hey, @tranquil cairn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mossy stump]

76561198800501800

[zenith ether]

where is the link?

[thorny dune]

https://rustoria.co/support/appeals

[echo lotus]

@vital folio go in call waiting for support

[thorny dune]

Not seeing anything from our end, are you getting any kind of error?

[mossy stump]

i can join to any another server, but not to any rustoria

Rusticated reddit

all of them

i can join

[hexed nimbus]

What disconnect message are you getting when you try to join ?

[zenith ether]

how to file an appeal?

[mossy stump]

Connection attemped failed

[hexed nimbus]

!appeal

[marble mantle]

Hey, @zenith ether

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[echo lotus]

can anyone make support

[hexed nimbus]

Try to verify your gamefiles

[mossy stump]

it may be?

[hexed nimbus]

Doesn’t hurt to try

[mossy stump]

i am connecting succesfully to another official servers

oky

now i'm trying to restart steam

[hexed nimbus]

!gamefiles

[marble mantle]

Hey, @mossy stump

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[mossy stump]

i am verified all files

and problem not solved

[hearty fulcrum]

you can create a #network-support-old ticket, and our network support team may be able to help you further

[zenith ether]

they don't answer

[thin hawk]

what Connection Attempt Failed?

[zenith ether]

I was banned for nothing and no one answers

I just want to play

[near halo]

any admin here?

[zenith ether]

they are rarely here at all

real cheaters are not banned, but they gave me a ban

[near halo]

ye

im here to send 1 cheater

[zenith ether]

I just want to play

[zenith ether]

bro,help me please

/admin

[thorny dune]

If you submitted an appeal you will need to be patient, they can take up to 3 business days but an admin will check it as soon as possible.

[zenith ether]

brother, I have a lot of loot, my doors are open, but they gave me a ban for nothing

[thorny dune]

It wasn't for nothing, it was for playing with a hacker as the kick message suggests. The admin will review the appeal and you can keep checking back on the same website for an update.

[zenith ether]

so what hacker? They didn’t even write me a nickname
I was actually solo, in the morning they added types to the pack, that’s all, I don’t know their names

[thorny dune]

These are things you can discuss in your appeal, you can type multiple messages if you have any questions but Discord isn't the place for appeals. Head over to your appeal.

[mellow galleon]

PLEASE RUSTORIA THERE ARE CHEATER THAT HAVEN'T BEEN BANNED PLS LOO AT THE F7 EVERYONE AROUND IS SAYIGN HE IS CHEATING this IS ON TORIA MAIN AT DOME LIL DURK

[shy remnant]

Have you reported the cheaters ?

If you have submitted only F7 reports, we can’t look at it as this goes to FacePunch. If you want to report someone, please follow this:

[mellow galleon]

OH OK

[shy remnant]

!report @mellow galleon

[marble mantle]

Hey, @mellow galleon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mellow galleon]

i just mad a tcket

made

were you able to see my ticket

[edgy prawn]

where to appeal for ban

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @edgy prawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[keen falcon]

!appeal

[marble mantle]

Hey, @keen falcon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[keen falcon]

Hi,

I am looking to appeal a ban, when linking my steam account it states no ban is found.

However, when trying to join a Rustoria server, it states that I am banned.

<@&274971100184576010>

[minor temple]

!steamid

[marble mantle]

Hey, @keen falcon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[keen falcon]

76561198354326696

[keen falcon]

I have signed into with my steam account which should have a ban linked but states there is not one?

[minor temple]

Will send on for you 👍🏻

[keen falcon]

Thanks, what should I do regarding the appeal details?

[thorny dune]

Please try now

[keen falcon]

I have refreshed my browser and same situation.

[thorny dune]

Sorry, I meant to connect

[charred ingot]

I bought a cheater's videos, where can I download it?

@thorny dune

[keen falcon]

Thanks, yes unbanned now. Cheers

[thorny dune]

I’m really not sure what you are trying to say or ask here. If you wish to report a cheater please use our website https://rustoria.co/support/tickets.

[charred ingot]

I recorded a cheater using cheats

where to upload video

[thorny dune]

Okay I understand. You can use the above website to open a report on them and include the clip in your ticket.

[charred ingot]

okey

[covert hornet]

ive been dc 3 times and have had to wait threw a 100 player que can someone help me or refresh vip

[slow gust]

respond to cheater ticket i made🙏

[young rune]

i got banned on rustoria us small i loaded into the game and it banned me as soon as i tried to stand up, also i wasnt breaking any rules, anything i can do to get unbanned??

[covert hornet]

@thorny dune ive been dc 3 times and have had to wait threw a 100 player que can someone help me or refresh vip

[thorny dune]

If you made a ticket with the in game command or on our website we will check it as soon as possible and you’ll get a response in-game also

[thorny dune]

Submit an appeal and we will review it as soon as possible https://rustoria.co/support/appeals

[thorny dune]

If you’re getting disconnected you can try a #network-support-old ticket and the team may be able to assist. In regards to VIP however if you mean stock, this is automatic and will refresh as other VIPs expire

[slow gust]

should be banned by now either way by how blatant it is shits crazy

[analog plaza]

What is the ticket review time?

[last edge]

1-3 bussines day

could take more or less depending on the situation

[thin plover]

tickets are faster, usually just a few hours at the max if we have a lot of them, an hour or under if we have not many, appeals are 1-3 business days

[last edge]

mb, i read appeal

[rocky ferry]

anyone know the best place to get incontact with a higher up about discord things?