support

[meager shale]

feel like it’s much wanted to increase that on long servers from 12 to something higher

[brave loom]

bruh why am i banned from hacking

last time i played was over a month ago and ive never used cheats before

[remote marten]

!appeal

[marble mantle]

Hey, @brave loom

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[remote marten]

#feedback-suggestions

[blissful spade]

literally banned for evadeing ban apparentley after literally just getting a pc lol

[magic flume]

i got banned for evading also with never owning another account or touching cheats in my life

[blissful spade]

@magic flume has this happened on other servers

cause for me its just rustoria

shit is insane

[magic flume]

yeah just toria for me

i got a rusty moose admin to look into it and they didnt find anything

[blissful spade]

like i literally got my pc yesterday logged on and banned

@remote marten i appealed but why am i banned for cheating when i just got a pc like is there any reasons?

[near halo]

hi

[lusty stratus]

any admin available for a min or two? a cheater base that was fully banned is active once again

if possible to check who has access to certain code locks

(ban evaders)

[remote marten]

You will get a response in 1-3buisness days

[blissful spade]

well why could i have been banned

[remote marten]

Couldn’t say since I wasn’t the staff who banned you

[blissful spade]

what reasons are there for getting banned the second i load in the server

for the first time

ever

[remote marten]

A admin will look into your case

[blissful spade]

ok

[remote marten]

@lusty stratus im currently unavailable to join your call is there anything I can help you with

[lusty stratus]

@remote marten more than likely needs to be an admin

[remote marten]

Can you message me your problem and I can see if I can help if not you are more then welcome to keep waiting 👍

[gleaming dune]

where can i claim discord kit

?

[flint rose]

whats ur snap shawty

u bad asl

[spiral jolt]

@dark radish you here?

[dark radish]

join #368790610783764480

[dark radish]

you can rejoin in ~5 minutes

[spiral jolt]

ok I won't do that anymore

[dark radish]

thank you

[lusty stratus]

any chat mods in the chat? he been spamming N word for like 15mins now on US Main Vanilla (Darek)

[sour knoll]

Can anyone tell me why my queue skip isnt working?

[misty fog]

What can i do if i was disconnected and system tell me hacking?

Not ban

[sour knoll]

what kind of hacking?

if it just says flyhack then you can just reconnect

[misty fog]

No

Hacking

[sour knoll]

Make a ticket

[misty fog]

In which channel

[sour knoll]

https://bans.rustoria.co/

[sour knoll]

^anyone?

[misty fog]

Here im not banned

It tell me 8months ago

[sour knoll]

/ticket in game

[marble mantle]

Hey, @sour knoll

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[icy trail]

Hello, can anyone help me appeal a ban on the servers? I tried it through the website, it says an error and it doesn’t accept it.

I tried to send several times but I always get an error

"An Error Occurred
Please try again. If this issue persists, please contact support."

BANNED FOR
Hacking
US Mondays
12 months ago

this is my steam id https://steamcommunity.com/profiles/76561198977223436/

[torn badger]

whay is one of the 3xs down i am MP5A and full metal no warning and every one times out

@dark radish ^^

@gloomy sparrow ^^

[mild cloud]

Why is the us 5x server down

[torn badger]

same with 3x

[void condor]

Aware of 5x and 3x US being down

[mild cloud]

How long till they up?

[void condor]

No eta at the moment I'm afraid

[heavy tinsel]

They were banned by mistake, help

[shy remnant]

Who does ?

[shy remnant]

!vipissues

[marble mantle]

Hey, @sour knoll

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[vast garden]

can u check my Appeal #a70b2b

[remote marten]

Appeals take 1-3 business days

[vast garden]

I know your response takes longer, but I need your help as an administrator.

[remote marten]

Im not a admin

[warped breach]

Hello, can anyone help me appeal a ban on the servers? banned for "hacking" Rustoria.co - Eu small. This is my steam id https://steamcommunity.com/profiles/76561199108456455/

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @warped breach

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[austere thunder]

!appeal 76561199492021784

[marble mantle]

Hey, @austere thunder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[void marlin]

we were also banned all for an erroneous ban on this server on which we had never played

[quaint kite]

Pink space

[void marlin]

help me remove the illegal ban

[lofty vigil]

Hello, I just got blocked for a reason (Hacking). I have 8000 hours in growth, I have been playing on the same team for 4 years and have never used cheats, I died 2 times in a day and didn’t even kill anyone, I was just mining ore. This is my only account on which I have always played. No one on my team has ever used cheats. Also, I am not a professional player (which will be clear from the statistics). I have never been banned in the game Rust and this ban is wrong.

Writes that the ban is on US Small, but we only play on Low pop servers.
https://steamcommunity.com/id/UaEnergetics/ My profile
https://steamcommunity.com/profiles/76561198927626393 my teammate 1
https://steamcommunity.com/profiles/76561198797026182 my teammate 2
https://steamcommunity.com/profiles/76561199050112903 my teammate 3

Please remove the block,
I've never played US Small

[quaint kite]

Hey

I get banned too

for this

[lofty vigil]

...

[quaint kite]

I dont play on US small

[lofty vigil]

I've never played US Small

[quaint kite]

Me too

[lofty vigil]

WTF

[quaint kite]

I create ticket on their web

[quaint kite]

https://steamcommunity.com/id/hudzin/

[void marlin]

this is an erroneous ban. We have never played on this server

[quaint kite]

Me too, I dont play US servers

I was confused when I created ticket and on the ticket was US Small ...

[lofty vigil]

++

[quaint kite]

I have ban on 7 days

not perma

[void marlin]

What's the reason you're in the bath?

[quaint kite]

Playing with cheater

[lofty vigil]

Appeal #aaf80d

[quaint kite]

Appeal #68fe39

[thorny dune]

Hello there, this should now be solved and you can connect

[void marlin]

Appeal #9a5778

[thorny dune]

Hello there, thank you for waiting while I look into this. This has now been solved, please allow 5-10 minutes and you should be able to reconnect.

[void marlin]

❤️

[quaint kite]

🦄

[lofty vigil]

[spiral ore]

[void marlin]

the game says that I will be able to log on to the server in 7 days, is this true?

[thorny dune]

No your ban has been fully removed. Just avoid trying to connect for 10 minutes to allow the ban removal to sync with the server and you will be okay to connect

[void marlin]

[kind marsh]

https://i.imgur.com/ahpArzt.jpeg

shop write

[untold star]

i was permanently banned for playing with a cheater? i wasnt even playing with a cheater

om very confused we were just doing tunnels and got rolled by some ak kids then we got banned

[quasi shuttle]

during what time do dare appeal ban?

[frail steeple]

/ticket

[marble mantle]

Hey, @frail steeple

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

how long is the ban if you get banned for playing with a cheater

[blissful herald]

anything from 1 week to Perm ban

[near halo]

how do i check

[blissful herald]

if you try connecting back on server it should tell you

[near halo]

ok

[blissful herald]

you can always make a appeal

[near halo]

thank you pooki wooki

i cant my steam acc is community banned so i cant log in to it on any other site or it says error

[quasi shuttle]

how soon will the appellation be checked for unlocking, we have a friend blocked for the game with cheats and this 100% error? I'm afraid house will rot

[pale crane]

Am i able to download a custom generated rustoria map from rustmaps.com?

[lavish igloo]

yo i got banned for no reason

its says i was p[layin with cheater but i was just playing by myself i was jus campoin satelite the enitre time

[naive kindle]

Steam ID please

[lavish igloo]

and my teamates dont have any cheats and they werent even on

76561199193203909

[keen shard]

If i buy VIP (For The Wipe) Today Do i still have it even if the wipe is tomorrow? It says duration 5 days but also says (for the wipe) and wipe is tomorrow 🤔

[thorny dune]

Yes, it will last 5 days which means you will have it tomorrow

[quasi shuttle]

how soon will the appellation be checked for unlocking, we have a friend blocked for the game with cheats and this 100% error? I'm afraid house will rot

[naive kindle]

Who was in your team?

[mint sphinx]

i just got banned from rust

for playing with a group

for 3 hours

and apparentgly one was cheatin g

what the fuck

@timber bridge

how do i got from getting banned for association even when i didn't know

and then game banned

[lusty stratus]

facepunch doesnt ban association. You were cheating in some shape if you got game banned. Get shit on

[mint sphinx]

on god i wasn't

ive cheated in other games

but ive never cheated ever in rust

is there any way i can appeal it that is my only account all my hours on it

[lusty stratus]

facepunch bans are handed by the game devs not rustoria.

They have no appeal system as far I know

[quasi shuttle]

how soon will the appellation be checked for unlocking, we have a friend blocked for the game with cheats and this 100% error? I'm afraid house will rot

[lusty stratus]

1-3 days

[narrow badger]

can i get a unban

[lusty stratus]

https://www.easy.ac/en-us/support/game/account/bans/

[mint sphinx]

https://steamcommunity.com/id/QuilshisBetter/

[untold star]

im banned for no reason?

so is my tm8???

[naive kindle]

steamID pls

[timber bridge]

Well that's a interesting turn of events

[patent bramble]

how to open ticket?

[timber bridge]

!report

[marble mantle]

Hey, @patent bramble

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[boreal thistle]

can someone pls look at my ban apeal

i am waiting for 3 days and i bought vip 😦

[naive kindle]

Hi there, we'll get this looked at as soon as possible - apologies for the hold up

[waxen ginkgo]

any way i can report someone i have a clip

[thin plover]

!ticket

[marble mantle]

Hey, @waxen ginkgo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[barren junco]

WHERE DO I REPORT

[gloomy sparrow]

!report

[marble mantle]

Hey, @barren junco

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[patent bramble]

not to report, but more to talk with support

[polar shadow]

where tf do i make a ticket for cheaters

[patent bramble]

!report

[marble mantle]

Hey, @patent bramble

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[patent bramble]

.

<@&393554009799000064> <@&274971100184576010> I just wanted to propose an idea of combining the 3x no bps servers (EU and US) or making a relaunch along with maybe some bounties or prizepools. It used to be 400pop on wipe, but with time it died to less than 70. Its one of the best, maybe even the best 3x server out there. Could you put some thought into that?

[torn heart]

#feedback-suggestions

[patent bramble]

sorry

didnt see

[torn heart]

all good

[sharp sable]

!ticket

[marble mantle]

Hey, @sharp sable

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dull elm]

Cant join rustoria eu main get disconnected: hacking wtf

[hexed nimbus]

!appeal

[marble mantle]

Hey, @dull elm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dull elm]

Im not banned I played the server like 3 days ago and just logged off

now I try to join and get that message

!ticket

[marble mantle]

Hey, @dull elm

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[devout sinew]

How do I put my team down playing rustoria us med

[hexed nimbus]

It’s says hacking another word for cheating so yes you are banned im afraid

[dull elm]

not possible I havent been playing the server

also not possible since I dont cheat

got like 4k in the game 0 bans

[hexed nimbus]

K up to you but if you want it resolved the info provided is the only way to fix it potentially

[dull elm]

I went to this support site of theirs and it says I had a ban 16 months ago in US main, and I did play that then but was never banned, and played many of their servers since then

[toxic shard]

Don't mind it, just appeal it anyway

the infos displayed on the website are just for info, often wrong

[dull elm]

I did, just so funny how did I suddenly get a gane after 16 months xD

get a ban*

[untold star]

Aticonjr is my user lemme get the id

i had already made an apeal on ur website

like 3-4 hours ago

my apeal got denied?????

my teamate wasnt even cheating?????????

im genuinly confused why im banned he hopped onto the server for like 30 minutes and we got killed

we killed ONE guy

and that was me

all we did was do tunnels

[dull elm]

Thanks admin for the appeal, why was I banned just curious

[turbid axle]

i was just banned out of no where it said i was playing with hacker but they said they all got the same message

[untold star]

dude same

me u and so many others got banned out of nowhere for no reason

[remote marten]

!appeal

[marble mantle]

Hey, @turbid axle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[remote marten]

Ask them to screen share to see their ban message is one way to find out if someone you were playing with was cheating

[regal dock]

Where do I make ticket for cheater

[torn heart]

!report

[marble mantle]

Hey, @regal dock

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[regal dock]

Preciate u

[untold star]

I made an appeal on the website and it was denied WITHOUT PROOF my teamate and I were randomly banned while doing tunnels, we had killed 1 person who I was the one who killed the guy my teamate was on the server for no longer then 30 minutes to an hour. I have a really strong feeling that this is a false ban

We had gotten rolled by 2 ak kits and then we got banned

[toxic shard]

Proofs are never disclosed to players for obvious reasons

[untold star]

I just don’t see why I was banned

We did nothing

[toxic shard]

?steamid

[marble mantle]

Hey, @untold star

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[untold star]

76561199045393424

My steam is

I’d

[toxic shard]

your have a 7 days ban for being associated with a cheater

[formal zenith]

!report

[marble mantle]

Hey, @formal zenith

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[toxic shard]

your teamate got gamebanned, it's a 7 days ban for you for playing with a cheater

[untold star]

He’s not cheating tho

Like actually

[toxic shard]

Then he need to appeal to EAC

nothing we can do about it

[untold star]

Alright

And how does he appeal that?

[toxic shard]

google : appeal EAC

[untold star]

Alright

[toxic shard]

but I wouldn't have much hope 🙂

[untold star]

He’s not even cheating

[toxic shard]

Like I said it's between him and EAC

[untold star]

And what about my ban?

Even if he appeals

[toxic shard]

if he gets unbanned by EAC we will lift your ban (you will need to appeal it for us to take care of it)

if the gameban remain then your 7 days ban remain

also if the ban remain your friend can't join back on a new account

[untold star]

What’s that mean

[toxic shard]

he can't buy rust again to join rustoria

as he got gamebanned while playing on rustoria he (as a person) is permabanned

[untold star]

Alright

Like u can pc check us both we aren’t cheating

We killed 1 guy

And he almost killed us lol

[toxic shard]

Like I said it's between him and EAC

[untold star]

Yeah ik

[toxic shard]

what matters is EAC decision

if they lift it, then we will do the same, if the ban remain your friend can't come back and you (not your friend) will need to wait 7 days

[untold star]

Mb if I’m being annoying I’m just really confused

[toxic shard]

often when people start cheating they don't get good instantly

there is an accomodation period which might explain why you didn't noticed it

[untold star]

He has 300 hours

I have 1k

[toxic shard]

that's not that much

and you have people with 8k that start cheating

hours don't mean much

[untold star]

Yeah ik

I’m just saying it might be bc he don’t have much hours that they banned him

[toxic shard]

nah

[untold star]

I’ve seen so many blatant cheaters on yt

And they don’t even get banned this fast

[toxic shard]

yeah but there is an accomodation time

EAC only ban when they detect something, they don't permanently ban on hours/kdr/...

[untold star]

Well the 2 ak kids riding past us were like glitching In the air

Like one guy was trailing a bit behind the trail so we shot at him and he did t die

[toxic shard]

doesn't matter in term of gameban

[untold star]

That’s the only reason I could think

We didn’t do anything sus

He missed almost every bullet on the ai’s

[toxic shard]

#support message

but what happened ingame is irrelevant in this kind of bans

most certainly what happened is : your friend died, spawned back, activated his cheat and got banned instantly

but I have no way to confirm that, it's supposition

[lapis dragon]

i just got banned for playing with hacker??

like what

and my tm8 is on

how is that possible

@toxic shard

[blissful spade]

BRO RUSTORIA BANS FOR NO REASON

AND THEY DONT LISTEN TO APEALS

[timber bridge]

what makes you say that

[urban shuttle]

i got banned for association on rustoria eu long because i was playing with some people from a random group and he got gb. It gave me a 7 day ban and i just waited the 7 days and it hasnt unbanned me from the sever yet.

[blissful spade]

literally got pc today and spwned on beach 2 mins later get kicked for ban evasion

[timber bridge]

whats your id

!steamid

[marble mantle]

Hey, @timber bridge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[urban shuttle]

76561199037189986 this is my steam id

[blissful spade]

76561199654220592 @timber bridge

[timber bridge]

wait 10 more mins

[urban shuttle]

and when i go to make a ticket or appeal it says i have no bans?

[timber bridge]

the ban hasn't updated on the server.

wait 10 mins and try again

[urban shuttle]

oh ok

[blissful spade]

splooty can you check me

[timber bridge]

cannot check 2 people at the same time, give me a min dude lol

[blissful spade]

ok sorry

[timber bridge]

How long have you played rust?

[blissful spade]

1 day

[timber bridge]

https://tenor.com/view/stop-cap-gif-26075335

#support message

[blissful spade]

im not

[gleaming hound]

LMAO

[lapis dragon]

rn how im banned

[blissful spade]

i literally got a pc yesterdAY

[lapis dragon]

my tm8 isnt even cheating and he can play but im banned for accosiation

..

[timber bridge]

#support message

[lapis dragon]

i got mine 3 weeks ago

[blissful spade]

i swear to god i just got this pc

[timber bridge]

https://tenor.com/view/i-think-you-should-leave-tim-robinson-you-sure-sure-sure-about-that-gif-10141155136692995405

[lapis dragon]

yes

kinda annoying

[blissful spade]

splooty

is there a way for me to get unbanned

[lapis dragon]

u guys havent banned our neighbor who is blatantly cheating but u ban us

[timber bridge]

appeal to EAC

[lapis dragon]

..

[blissful spade]

i did

i appealed to everything

[gleaming hound]

You been playing Rustoria for over a year no? #support message

[lapis dragon]

so now im gamebanned?

[blissful spade]

no

[timber bridge]

not speaking to you, what is your malfunction?

You do realize this is a public channel and I was speaking to someone before you typed right?

[lapis dragon]

i guess not as worse as whoever banned me

👍

[timber bridge]

have you spoken with anyone already?

[lapis dragon]

no

[blissful spade]

wtf do i do

[lapis dragon]

idk what to do

[blissful spade]

i appealed

[timber bridge]

!steamid

[marble mantle]

Hey, @lapis dragon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gleaming hound]

Mate, give up. Enjoy that Fortnite game you are in

[blissful spade]

why

why would i give up

i just got the fucking game

[timber bridge]

You are perm banned until EAC appeals your ban.

You are welcome to play another community

[blissful spade]

bro wtf is eac

[lapis dragon]

76561199563162561

\

[blissful spade]

what is eac

[lapis dragon]

i have a good 400 hours

😭

[timber bridge]

Appeal here: https://www.easy.ac/en-us/support/game/contact/appeal/

[blissful spade]

ok

[timber bridge]

It appears your ban was not a mistake, you will need to appeal here : https://rustoria.co/support

[lapis dragon]

so my tm8 is still playing..

but im banned for him

[blissful spade]

kitt

why are you still talking

[lapis dragon]

wtf are u talking about

like shit finish ur shitty fortnite game

[gleaming hound]

Ignore him, he's trolling.

[urban shuttle]

@timber bridge

im not unbanned yet

[blissful spade]

im trolling?

alr

bud

[timber bridge]

I can confirm you are unbanned it just takes a few mins to sync

[blissful spade]

fuck your dumb ass server

[marble mantle]

:ok_hand: temp-muted MONKEY (@warriorcmn) for a day (banned in game.)

[untold star]

dang

[lapis dragon]

wait so splooty

is my tm8 gonna get banned or nah

[timber bridge]

Yes you are banned and need to appeal, I've spoken with the admin there is no mistake. your team mate is not on the server anymore they are on RTG.

[lapis dragon]

oh ok

i dont understand why hes cheating

he lied to me bru

[timber bridge]

That is unfortunate.

I'd be careful who you play with in the future.

[torn badger]

hey there is a guy in this 3x threating to dox me and my frined

[gleaming hound]

!ticket

[marble mantle]

Hey, @torn badger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn heart]

DM me

[hollow jasper]

IS there any tug boats in this?

[hearty fulcrum]

yes

[hollow jasper]

Shitttt

[brave loom]

bruh made an appeal asking why i was banned bc ive never used cheats and they respond saying my ban will stay

like huh

no reason or anything

[gleaming hound]

Hey, if you were banned for "Hacking" then that is the reason. No evidence will be provided for obvious reasons. But if you appealed and won't be unbanned, then it's certain you were banned for a legitimate reason.

[brave loom]

the last time i was on i literally just logged off in my base

like i wasnt even banned thats what i dont understand

have never once used cheats

and if i did wouldnt i be game banned

[gleaming hound]

If you try to join a Rustoria server what does it say when you join?

[brave loom]

banned for hacking

[gleaming hound]

And you appealed here correct? https://rustoria.co/support/appeal

[brave loom]

yeah

literally no explanation

[gleaming hound]

Yeah, there won't be any further explanation sadly. The most you will get is the ban reason.

[brave loom]

kinda dumb fr have never used cheats and im banned for hacking

id like to atleast know where that came from

[gleaming hound]

They won't provide you any further information or evidence on that, your best bet is to find somewhere else to play.

[untold star]

@toxic shard my base is gonna decay

I just realized I ain’t got upkeep to last the next day

[iron surge]

admin help with clan

[toxic shard]

response time is way higher than a day for eac appeal wouldn't matter

gonna be honest, this wipe is over for you

[iron surge]

admin help with clan invite please !!!!!!!!!!!!!

[gleaming hound]

Is your friend Knuckles?

[iron surge]

yes

trustic trying to join but not showing up on his end

[gleaming hound]

Yeah I just tried everything humanly possible to get you an invite. Seems like there is a bug.

They will have to remake the clan sadly. But they have a teammate offline so they don't want to lose turrets etc

Honestly nothing else that can be done

[iron surge]

how

[gleaming hound]

But a dev is currently looking into it

So there might be a possible fix soon

[gleaming hound]

Believe me I tried everything possible that a player has access to.

[iron surge]

ok so can i try reinvite an not gget banned for it

maybe the the guy that invited some how was bugged

[thorny dune]

I've sent you a DM

[split bear]

If someone else is using a script to sell horse fertilizer is that allowd it ruins the game I cant sell my fert because of a duo scripter using it

and they are just afking it

[torn heart]

Please F7 report these players, facepunch directly handles these cases.

[wild mirage]

CAN I HAVE SUPPORT FOR A SERVER BUG?

sorry for the mayus

[raven bison]

@iron surge issue should be fixed now, please let me know if there's any further issues

[iron surge]

so they can rejoin now an not get us banned ?

for cycling

[raven bison]

did you cycle members?

[iron surge]

for this issue one left to see

[raven bison]

1s

[iron surge]

sweet workd

[wild mirage]

My friends and I bought a combat helicopter and someone bought the helicopter at the same time and ours disappeared. I would appreciate your help.

[gleaming hound]

That's tough man. Normally it gives a little bit of a grace for you to fly away before someone else can buy. - Admins don't intefere with gameplay so I don't believe you will be able to get reimbursed.

How long was the heli sat there before someone else bought?

[wild mirage]

like 20 seconds

but i cat fly

[gleaming hound]

I don't know how long the grace is, but when you buy a heli you should get into it and fly off straight away to prevent this happening

[wild mirage]

but when i go the heli depawns

ohhhh i dont know.. but thanks for the info

[gleaming hound]

I believe Facepunch added this to prevent people griefing by hovering above the helipad or sitting on it to stop people buying mini's

[gleaming hound]

No problem, sorry about that though.

[near halo]

admins I respect and I love I want to play medium wipe but I'm banned for 8more days please give me your grace and pardon me for my mistakes

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

they suspended my appeal for 8 more days I cannot create another ticket until the current one closes

I am very sad to miss this medium wipe because rustoria is my favorite server

[split lotus]

for some reason when I join the server as soon as I load in it kicks me and gives me the message to come to the discord from jacob

[hearty fulcrum]

please dm @torn heart

[fiery wasp]

rusoria us main is having awful lag right now i dont know if you need to restart the server but even in the ocean its lagging everyone is lagging

[hearty fulcrum]

appeals can take an average of 1-3 days. please wait for the admin

[hearty fulcrum]

is everyone in your team lagging or everyone on the server ?

[fiery wasp]

eveyone on the server

not just my team

[split lotus]

will i have to wait until morning for this issue to be resolved

[fiery wasp]

people in chat have been saying its lagging

i dont know whats going on we cant open boxes or farm or nun

[balmy delta]

main is fucked

[fiery wasp]

exactly i dont know whats going on its unplayable

[balmy delta]

my whole team got kicked out for packet flooding

[fiery wasp]

yeah i just got kicked again

[balmy delta]

again

[fiery wasp]

got kicked again for openeing a box

@hearty fulcrum can you ask them to restart or something please

[hearty fulcrum]

i've messaged the staff to let them know about it

[forest narwhal]

its every server btw

[hearty fulcrum]

which server are you on?

[forest narwhal]

eu long

[hearty fulcrum]

and other people are complaining of lag on eu long as well?

[fiery wasp]

rustoria us main

[forest narwhal]

ive been kicked

cant join back

evey server is having same problem

[fiery wasp]

rustoria servers are being doxed prolly

[forest narwhal]

real someone probably lost their last gun

[timber turret]

Is the 5x down?

[split lotus]

? @hearty fulcrum

[hearty fulcrum]

i do not know when morning is for you. i also do not know the ETA since that depends on jacob's personal schedule. please try to be patient, and I'm sure he will help you when he is available

[hearty fulcrum]

which 5x?

[robust vector]

guys, when I am trying to log into Rustoria eu main I got a timed out massage

what should I do?

[humble moth]

Why was I specially moved away from the trio server

who can talk me

[wary osprey]

us main lagging hard atm

[hearty fulcrum]

admins have been notified of server lag and connection issues

[wary osprey]

restarting ? or

[elder pivot]

is bad lol

[wary osprey]

<@&274971100184576010> plz let us knw eta, or what is being done, issue has been ongoing for a bit now, with no announcement etc.

[timber bridge]

Devs are aware, will let you know as soon as I hear something or an annoucement will be made, bare with us a few.

[wary osprey]

thank you

[marble plover]

cheater on us medium named reaxcher

[marble mantle]

Hey, @marble plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn badger]

@raven bison how often to points happen

Or @timber bridge

[raven mist]

Every hour

[icy trail]

Hello, can anyone help me appeal a ban on the servers? I tried it through the website, it says an error and it doesn’t accept it.
BANNED FOR
Hacking
US Mondays
12 months ago
this is my steam id https://steamcommunity.com/profiles/76561198977223436/

in a ticket on the Rustoria website they told me to contact the administration via discord

Here's the story: I last played on a server on Monday in the US. 17 months ago, and I was banned 12 months ago, you can say I was banned 5 months after playing on the server

<@&274971100184576010> ?

[lapis nexus]

"Jizzwizardot" literally flying around and aim botting on us long

[thorny dune]

Feel free to DM me this and any other info and I will take a look at this for you as soon as possible

[rotund sierra]

i can link youtub for kits guys ?

[thorny dune]

YouTube is unfortunately not working at the moment, it should display “You cannot link YouTube” on our website. You can still link the rest of the socials available and claim the loyal kit however.

[vernal skiff]

EU Medium Down ?

So ping

[cold linden]

does anyone knows how to disable auto-translations in the chat?

[timber bridge]

!translate

[marble mantle]

Hey, @cold linden

To disable automatic translations on our APAC servers, please use the following commands:

• /translate off to disable translations
• /translate on to enable translations
• /翻译 & /번역 for Chinese and Korean.

[devout mortar]

rustoria us long, there is a bot selling fertillizer, i cant sell anything ;/

pls help

[hearty fulcrum]

this is something that facepunch would have to handle. please make a ticket using F7

[devout mortar]

u cant kick him or smth?

his steam: https://steamcommunity.com/id/xyzMUTE/

[lusty stratus]

so they will kick him so you start selling yours in the same fashion?

[thin plover]

We cannot kick people for that

[near halo]

Well atleast he's not botting no?

[glass tinsel]

hello i need tiket

[buoyant ember]

Hello i need tiket! Привет создайте тикет пожалуйста.

[slim flume]

!ticket

[marble mantle]

Hey, @buoyant ember

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[glacial hearth]

/translate on

[marble mantle]

Hey, @glacial hearth

To disable automatic translations on our APAC servers, please use the following commands:

• /translate off to disable translations
• /translate on to enable translations
• /翻译 & /번역 for Chinese and Korean.

[hearty fulcrum]

in the game chat

[glass tinsel]

!ticket

[marble mantle]

Hey, @glass tinsel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wary comet]

!ticket

[marble mantle]

Hey, @wary comet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[latent scroll]

can't connect to server

[glass tinsel]

sever down ?

[outer ledge]

Why did I get banned from anything on rustoria eu main?

[icy cairn]

/translate

[marble mantle]

Hey, @icy cairn

To disable automatic translations on our APAC servers, please use the following commands:

• /translate off to disable translations
• /translate on to enable translations
• /翻译 & /번역 for Chinese and Korean.

[icy cairn]

/translate on

[marble mantle]

Hey, @icy cairn

To disable automatic translations on our APAC servers, please use the following commands:

• /translate off to disable translations
• /translate on to enable translations
• /翻译 & /번역 for Chinese and Korean.

[shy remnant]

What server ?

[latent scroll]

why is noone reacting to my network support ticket

[shy remnant]

When have you created it ?

[latent scroll]

few minutes ago

impossible to connect to rustoria us long

[shy remnant]

Then wait a bit for someone to respond 🙂

[latent scroll]

can connect to other servers

just nothing rustoria

[shy remnant]

Can you connect to any other Rustoria server ?

Other than US LONG

[latent scroll]

no, not to main either

[shy remnant]

What disconnect message do you get ?

[latent scroll]

not to US Monday

[shy remnant]

!steamid

[marble mantle]

Hey, @autumn stirrup

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[latent scroll]

disconnected: connection attempt failed

as if the server was offline

[shy remnant]

What is your appeal number ?

[shy remnant]

!network

[marble mantle]

Hey, @latent scroll

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[shy remnant]

If you have already did all this, wait for your ticket to be answered

[outer ledge]

why i get messege disconected:hacking?

[latent scroll]

I did that

[outer ledge]

but im not hacking

[latent scroll]

Network support ticket - Network_6576

[shy remnant]

!appeal

[marble mantle]

Hey, @outer ledge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

I’m not home yet, I’ll try to help as much as I can when I’m home

[shy remnant]

Perfect, just wait for someone experienced in those tickets to answer 🙂

Do remember tho that appeals are looked at within 1-3 business days and can be more or less depending on the situation. @autumn stirrup

[lost hound]

i love rustoria, when im raiding game kick me for packets and now 85 queue

[thorn marlin]

i got disconnected for hacking and i cant join back even tho i have never used any hack clients please help

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @thorn marlin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[latent scroll]

How much time is this supposed to take?

[north thorn]

Hello, I wanted to ask how can I download the map, otherwise I have an error

if I don't download the card in time, I will sit in line

Can you help me

[hearty fulcrum]

link to download the map will come up in #wipe-feed around the time of wipe

[north thorn]

is it possible earlier?

[hearty fulcrum]

i don't believe so

the message upload is automated through a bot

[north thorn]

I don't want to get in line

[north thorn]

🫡

[icy cairn]

when 2x vanilla eu wipe

/wipe

[marble mantle]

Hey, @icy cairn

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[fleet steeple]

Is there a report system

[gloomy sparrow]

!report

[marble mantle]

Hey, @fleet steeple

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[boreal thistle]

Can someone pls checck my BAN apeal i have been waiting for 3 days and i bought a vip 😦

[gloomy sparrow]

When did you make your appeal?

[boreal thistle]

15 march 3 am

[gloomy sparrow]

Standard response time is 1-3 business days

[boreal thistle]

-,-

[static dove]

[sullen vine]

literaly in the same situation

bought vip

invited random

got told random cheated
i get banned

got appealed refused but shortened

feels unfair but i guess at least ppl dont cheat anymore

[boreal thistle]

i was playing next to a clan and asked to be in team ui

[boreal thistle]

otherwise i cant do anything they were 20 deep

[hybrid void]

FFFFFFFFFFFFFFFFFFFFFFFFF

[sullen vine]

oof 💀

i d wish it didnt ban on first association but in second

[toxic shard]

Some people wish to ban all association permanently, others to not be banned at all, I feel like we are in the middleground currently

[leaden galleon]

!appeal

[marble mantle]

Hey, @leaden galleon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[leaden galleon]

Hello, check my appeal, please, on x2 now vape, I want to visit my friends.
https://steamcommunity.com/id/68686786887/

yesterday I played fine , I was banned for the ban that was 23 months ago

[toxic shard]

don't mind this info just appeal

the website often display wrong info on this page

[leaden galleon]

please check my appeal #377f6b

[past shore]

Come to Discord.gg/rustoria - L.Kitty
Can anny one help? @minor temple

[minor temple]

!steamid

[marble mantle]

Hey, @past shore

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[leaden galleon]

please help me, I want to go on a vape with my friends

[past shore]

I try to join but they say I was banned

[past shore]

76561198993443774

[minor temple]

you sure this is right?

[past shore]

https://cdn.discordapp.com/attachments/1219288121124847677/1219313527643439164/image.png?ex=660ad936&is=65f86436&hm=9a60c2d2a5985698ddd29f623cf5cf8fea21a9d31096e7003cbc34c874527b08&

yes

input 76561198993443774 interpreted as steamID64 anchor
steamID
copy to clipboardSTEAM_0:0:516589023
steamID3
copy to clipboard[U:1:1033178046]
steamID64
copy to clipboard76561198993443774
customURL
not set
profile state
public
profile created
September 27, 2019
name
Gabi
location
not set
status
in-game: Rustprofile
view on Steamcommunity.comhttp://steamcommunity.com/profiles/76561198993443774

[dusky steeple]

@minor temple you kicked me with the reason come to discord

[minor temple]

!steamid

[marble mantle]

Hey, @dusky steeple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[minor temple]

Give it 10 minutes and you should be good to go

[dusky steeple]

76561199409128134

@minor temple 76561199409128134

[minor temple]

Not me, @west osprey

[dusky steeple]

ohhh

@west osprey 76561199409128134

[leaden galleon]

76561198133687970
unban me plz

[weak lichen]

!appeal

[marble mantle]

Hey, @leaden galleon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[west osprey]

I've sent you a message

[cedar scroll]

hello i buy the vip 10 minutes ago on X2 eu and i have the queue why ???

@west osprey

[leaden galleon]

appeal #377f6b , I wrote an appeal, I want to play today, as a vape.

[marble mantle]

Hey, @cedar scroll

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[gloomy sparrow]

Standard response time on a appeal is 1-3 business days

[cedar scroll]

nothing of that i didn't pay attention and i buy perks and not vip

it's my fault

[balmy cypress]

Make a #payment-support ticket and we might be able to swap / refund to credits so you can upgrade

[humble moth]

Where can I appeal the account number

/report

[marble mantle]

Hey, @humble moth

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[humble moth]

I got a four-day ban, but four days have passed

[lyric basalt]

!steamid

[marble mantle]

Hey, @humble moth

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[humble moth]

76561199538591255

[humble moth]

i give you

[lyric basalt]

This account is gamebanned 19 days ago

[humble moth]

yes

I didn't know what I was doing that would get me banned

I replied to the official eac letter and have not replied to me yet, and have not rejected my letter

[torn heart]

you have to wait on a response from EAC, we don't have authority over their bans.

If you ban is lifted by EAC, you can come back to us.

[humble moth]

I've been waiting for a long, long time

[humble moth]

ok，thank you

[humble moth]

I want to ask if eac has a server in discod

can you tell me

[torn heart]

Afaik, no, they only reply to support requests submitted via their site in regards to appealing EAC bans.

[humble moth]

okok

thank you

[little cipher]

Hello is there someone i can talk to about some support

[weak lichen]

@little cipher What do you have going on

[little cipher]

hi it has been the time of my ban and i was trying to summit another ticket to appeal it says the appeal is aready there do i wait or can i get someone to take a look please and thanks

or do i make another

[remote marten]

How long has it been since your appeal

[little cipher]

it says the 18th and its the 18th

it was a Association banned

[remote marten]

It takes 1-3 business days for a response

[toxic shard]

the time of the ban matters too

[latent plover]

Hey

[gloomy sparrow]

Hello

[remote marten]

Hey what can I help you with

[weak lichen]

!appeal

[marble mantle]

Hey, @latent plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[little cipher]

its been 6 days

[latent plover]

I got muted on Rustoria US Low Pop was trying to trade some metal frags with a player was typing fast and was tired only thing I can think of is I typed "Frags" but without the "r"

[little cipher]

6 days

[gilded solar]

hello i get banned in afk with text "come to discord - Luke" what i need to do

[remote marten]

@balmy cypress

[toxic shard]

I meant when in the day you got banned/when the unbanned is planned

[remote marten]

Please go to waiting for support @gilded solar

[little cipher]

The 11th is the banned day and the banned up time is the 18th

[toxic shard]

what hour ?

the ban is 7 days, as in 168h (+/- 1 for time change)

[odd cedar]

Hi. I'm getting this message: Disconnected: Hacking.

I bought rust like 4-5 month ago and I didn't understand why this was happaning. I was like 2 hours when I started getting this error. And I played other servers. can anyone help me ?

[toxic shard]

!appeal

[marble mantle]

Hey, @odd cedar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[little cipher]

6:25 pm is my initail message but i think we got banned early then that how can i check

[little cipher]

6:25 pm is my initail message but i think we got banned early then that how can i check

[toxic shard]

?steamid

[marble mantle]

Hey, @little cipher

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[little cipher]

76561199006322730

[icy trail]

/translate

[marble mantle]

Hey, @icy trail

To disable automatic translations on our APAC servers, please use the following commands:

• /translate off to disable translations
• /translate on to enable translations
• /翻译 & /번역 for Chinese and Korean.

[strong snow]

i have a cool down for no reason can you help?

[gloomy sparrow]

What kind of cooldown could you please clarify?

[warm geyser]

if I was gamebanned on ukn Im assuming that would still cause me to be banned across all rustoria servers right? because the ban on my account is shown as on the 5x no bps which is not the server I was gamebanned on

[timber bridge]

!steamid

[marble mantle]

Hey, @warm geyser

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[warm geyser]

76561199128654027

[dawn turtle]

Can I use exitlag?

[timber bridge]

Yes.

[timber bridge]

When is the last time you've tried to connect?

[warm geyser]

to a rustoria server? idk few days ago

[timber bridge]

Based on what I see the account you sent hasn't tried to connect in quite awhile

[warm geyser]

I mean yeah Ive been banned from toria for 3 years nearly

tried to appeal got denied but my ban is listed as the wrong server just wanted to know if being gamebanned on ukn vs the 5x changes anything

also not actually banned from the server I got gamebanned on so that is slightly confusing

[wispy dirge]

#looking-for-group

[warm geyser]

nvm this is wrong I was banned on rtg ukn not normal ukn read it wrong

oh well Im not actually banned from rtg either 😭

[timber bridge]

If you have appealed and it was denied I'm afraid it is final, after another look it appears you were banned on rustorias training server. Due to this your bans remains permanent.

[warm geyser]

yeah thats what I assumed ty

[timber bridge]

No problem!

[little cipher]

Were you able to find anything

[soft ledge]

why am I banned?

[fallen hearth]

I want to buy a VIP

[soft ledge]

I waited for 3 hours in a queue on Rustoria EU Mondays and its says that Im banned for "Hacking"???? I have 4.2k hours and never cheated in my life

[toxic shard]

23h17 CET

[little cipher]

23 left

[toxic shard]

no, life 4h

[soft ledge]

Marc can I get queue skip after false ban? I literally waited for 3h to find out I was banned

[obtuse warren]

need admin help in rustoria main

[dusty saddle]

with what?

[obtuse warren]

elevator glitched

in silo

we cant get to the exit bc it wont open

[sharp ether]

Aware, working on it now.

[short kayak]

Admin? can you help me ?

[sharp ether]

What do you need help with?

[short kayak]

The server is writing to me Ban Evasion. I think this is a mistake. Since I haven't played here for a very long time and I don't have any bans

Can you fix it somehow?

https://steamcommunity.com/profiles/76561198064910417/

Here is my profile

[uneven locust]

bought vip for eu mondays i wanted to buy it for na can i swap

[sharp ether]

Please make a ticket and an admin should respond to it as soon as possible

[sharp ether]

!appeal

[marble mantle]

Hey, @short kayak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uneven locust]

bought vip for eu mondays i wanted to buy it for na can i swap

[dusty saddle]

#payment-support

open a ticket there

[short kayak]

Okay, thanks, I'll try to figure out how to do it.

[sharp ether]

Click on the link the "Rustoria Mod" bot has provided should walk you through from there !appeal

[short kayak]

I think I figured it out and wrote a message too. And they also wrote to me that I have a ban for Hacking on the US server, but I do not play on the US servers because there is a big ping for me.

Appeal #c594ce

[dusty saddle]

an admin will review it, it could take 1 to 3 days

[short kayak]

Okay, I get it. I'll wait. Thanks for the help

[gaunt crest]

Hello, kicking from the server for hacking, although I have never logged into the server, I play in a computer club, I want to play on this server but I can't kick because of hacking

there is no ban on any server, I have been tested on many rasta projects, I play in the pc club and ban constantly for allegedly cheats, you can somehow see why he bans me, I just waited for a queue of 300 people for 2 hours and all in vain, I want to play on your project

it is on your account that the ban on other such problems has not been noticed

the account is not new, the wac has been banned only in csg for at least 1189 days

Rust bought it recently and wanted to start playing with you

Here is my profile https://steamcommunity.com/profiles/76561199087026234/

[old torrent]

While we were in the game, we were 8 people, he suddenly kicked us all out of the game, and when we came back, our opponents had taken all our loot. They came to our house and took the other loot, how can something like this happen? <@&274971100184576010>

[gaunt crest]

<@&274971100184576010> help plz

[silent echo]

hey it says im banned for hacking but i just bought rust and have ever had cheats on my computer

[hearty sleet]

!appeal

[marble mantle]

Hey, @silent echo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bright scarab]

I need help with my payment status and don't know how to work the paymentsupport tab

<@&274971100184576010>

[torn badger]

what is the point of jackpot

[shy remnant]

Have you created a ticket in #payment-support ?

It'll be looked over in a bit ! Sorry for the late answer

[torn badger]

@

[sullen vine]

i ve a question
i ve got banned while offline
reason was playing with hacker
although i was in a job dating forum hours from my city
If i get a proof of it could it impact the appeal ?

[ocean thistle]

I would include everything you can in your appeal, and it's ultimately to the admin reviewing your ban to decide. I wish you the best of luck

[wispy perch]

I would like to make an appeal how do I submit ticket...sorry I am new

[ocean thistle]

An appeal about a ban or a ticket to report something?

[wispy perch]

Ban

[ocean thistle]

!appeal

[marble mantle]

Hey, @wispy perch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[torn badger]

@ocean thistle What dose the jack pot do and how can i pull point out of it

<@&274971100184576010> ^^^

[ocean thistle]

This happens on our modded servers. You wager your points for a **chance **to win the jackpot. You may earn more points by linking various accounts to Rustoria.

[torn badger]

so i have 76 how do i pull them out

[ocean thistle]

What do you mean by pulling them out?

Do you want to put them into the jackpot?

[torn badger]

in the jack i have won 76 points can you join https://discord.com/channels/274965952116817920/438135163998699540

[ocean thistle]

It should be in the shop

[torn badger]

can i show you

[ocean thistle]

I'm unable to join currently

But if you won the jackpot you should be able to use them in the shop

[lament otter]

when does the 10x US wipe

[naive kindle]

Tomorrow 5pm EST

[lament otter]

ok

the server didnt wipe friday

[uncut lichen]

can i play with VPN on US Server for better ping?

[ocean thistle]

Yes, we allow VPNs on our servers

[valid cobalt]

somone insided us

[wise saddle]

ESP fs

[marble mantle]

Hey, @wise saddle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin plover]

make a ticket please and do not call out players

[wise saddle]

just did in game

[wise saddle]

did he already get banned?

[thin plover]

I do not know, someone will answer your ticket if they get banned

[sacred ice]

hello i bought the legend kit but still havent received it yet

[stiff narwhal]

toria administrators, me and my argentinians/chilenians friends have HIGH ping, and this is only happening to people on our region, happening to other people on the chat too, and people from mexico other countrys have good ping, is there an issue with this?

[wispy loom]

Please create a ticket in #payment-support

[icy sierra]

Bro why I have high PING???? <@&274971100184576010>

the same thing always happens every wipe

[signal leaf]

raid right next to me by cheaters on us low pop... please review ticket

[half gulch]

why did i get kickbanned?

<@&274971100184576010>

im in vc

[muted kiln]

/report

[marble mantle]

Hey, @muted kiln

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[elder pivot]

Can we fix the servers please

[timber bridge]

US Mondays?

[elder pivot]

yes

[timber bridge]

Devs are aware and looking into the situation currently.

[elder pivot]

ty

[lapis nexus]

US long as well

Ddos?

[fathom mica]

lag in the rustoria us main

monday

[lost hatch]

Anyone getting lag

[timber bridge]

Devs are aware and looking into the situation currently.

[lost hatch]

https://i.imgur.com/5m8cLCH.png

[lapis nexus]

Probably their competition ddos them to get the pop to jump ship to another sever

[lost hatch]

that what i keep getting

Turn voip off seems to fix it

[opaque veldt]

bro

i just got raided by a cheater

wtf

[timber bridge]

Have you made a report?

[opaque veldt]

yes i have

[timber bridge]

Using /ticket or our site right?

[slow light]

The fifth day there is no response to the appeal, is this normal?

[short kayak]

Thanks for the quick help. My application was quickly reviewed and a fair decision was made to remove the incorrect ban.

I couldn't find a place in that app where to write a review. That's why I'm writing my thanks here.

[hearty fulcrum]

?steamid

[marble mantle]

Hey, @slow light

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[slow light]

https://steamcommunity.com/profiles/76561198843304934/

[hearty fulcrum]

if an admin is available to come check your appeal status, they will help you. in the mean time, have you tried visiting https://rustoria.co/support to check if you have already gotten a reply?

[slow light]

There is no answer

[hearty fulcrum]

does it say open, approved, or denied in the status?

[halcyon yarrow]

Why is there a ban on the servers? I bought an account on Fan Pei, I'm ready to be verified. 76561199211203712

[slow light]

I sent you a screenshot in private messages

[hearty fulcrum]

i see. i believe we will have to wait for an admin to come check for you. i will say that the wait time of 1-3 days is just an average, and it can take longer sometimes. sorry about the delay, and i hope someone can come to help you soon

[hearty fulcrum]

buying an account is against steam TOS, and i do not recommend it. that said, if you have been banned, please submit an appeal at https://rustoria.co/support/appeal

[hearty fulcrum]

!appealru

[marble mantle]

Привет, @halcyon yarrow

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[bitter bough]

how would i report someone playing racist music while sitting on my roof

[dense ridge]

@obsidian haven

[shrewd finch]

hey support, please get rid of the chinook heli stuck in a base on rustoria eu main, thanks

[dire locust]

!ticket

[marble mantle]

Hey, @dire locust

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[half gulch]

two fresh accounts at underwater labs on us mondays. blantant

<@&274971100184576010> 😦

[timber bridge]

Make a ticket, we are running through them now.

[half gulch]

okay thank you

[near halo]

이중결제가 되었는데 환불절차가 어려워서 그냥 이용권을옮기고싶어요

[steady wasp]

그런거 없음

[near halo]

??

[icy sierra]

In english pls

[random rain]

@hearty fulcrum

[timber bridge]

2개월 동안 VIP를 갖는다는 뜻인가요?

[random rain]

There is a hacker ingame

@timber bridge

[elder pivot]

hurry he only has 17 hours left on his cheats

[random rain]

Can one of you join me?

[timber bridge]

!ticket

[marble mantle]

Hey, @random rain

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[random rain]

There is a hacker on rustoria 5x

[supple hill]

NOOOOOO NOT THE 5X LOOT

[proud garnet]

no body gives a fuck about a 5x

[near halo]

Payment has been made twice
But the refund process is complicated
I'd like to transfer the pass to another server

[timber bridge]

#payment-support 여기서 도움을 드릴 수 있습니다. 하단의 상자를 클릭하세요.

[half gulch]

splooty

white in mondays please dad

[grizzled nova]

back my loot rustoria monday

[half gulch]

i will never bother this chat again

[grizzled nova]

BACK MY LOOT MONDAY ADMINN

[random rain]

Ty and if you allowed to check tickets look at that ticket for me and if u can join ingame and watch him while he plays

He's not trying to hide it and his team8 knows he's cheating but he's just like "oh nah he ain't cheating just hit your shots" so yea

[grizzled nova]

BAAAAACK MY LOOT US MONDAY

SHIT SERVER

[thin plover]

you're also heavily calling them out in chat...

[grizzled nova]

BACK MY FAKING RESOURCE US MONDAY

[random rain]

Alr mb

Me and my brother stopped

[balmy pasture]

<@&274971100184576010> pls the guys in labs on us mondays are hard cheating every bullet is a wound or kill is soo obvious

[timber bridge]

!ticket

[marble mantle]

Hey, @balmy pasture

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin plover]

what do you mean?

Dont call them out here too...

@random rain

[random rain]

Alr

[grizzled nova]

Because you shut down the server, my loot is gone

[thin plover]

US mondays is not down?

[grizzled nova]

you can understand that when I died my corpse disappeared after the restart

[thin plover]

unfortunately we can't help with that

it's an official server

we literally cannot interfere with gameplay

[grizzled nova]

-_-

[grizzled nova]

so because of your problem I lost my loot

[barren plank]

admin i made a ticket this dudes been sitting on our base for hours now aimbotting

rustoria monday

[grizzled nova]

you can understand that I lost loot from you

[half gulch]

@timber bridge one more to go, names white

amen brother

[thin plover]

I still cannot do anything about it

[barren plank]

hes doubled and trippled us ever time he sees us

[timber bridge]

capo.

Stop calling them out dude.

[grizzled nova]

Now I understand why your servers are considered shit.

[thin plover]

you are free to have your own opinion but you won't find any official server out there that would give you your stuff back my friend

Rustopia, Rustafied, Moose, etc

[barren plank]

dudes hard cheating

[half gulch]

tell me hes legit and ill stop lmao

im not a new player.

[barren plank]

ill log back on once hes banned

[thin plover]

Im pretty sure splooty said to stop calling out

[hearty fulcrum]

!cancel @near halo - 두달 연속으로 결제 되신 거라면 아래 따라서 구독 취소 신청햐주시면 되십니다. 한달에 두번 결제 되신 거면 위에 어드민 분께서 말씀하신대로 찾아가셔서 티켓 생성해주시면 됩니다. vip 결제에 관해서는 개인 정보를 다뤄야 하는 문제라 문의 해결해주시는 분들이 몇 안 계십니다. 스팀 아이디와 결제 내역 정보를 티켓에 적어주시고 조금만 기다려주세요. 감사합니다.

[marble mantle]

Hey, @timber bridge

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[hearty fulcrum]

sorry for ping, splooty

[near halo]

@hearty fulcrum 환불건이 복잡한관계로 그냥 이용권을 다른서버로 옮겨서 사용하고싶은데 어떻게하면될까요?

[upbeat crescent]

hello , could i get an admins help?

<@&274971100184576010>

[thin plover]

what do you need help with before tagging like ALL of us

[upbeat crescent]

we are getting raided by cheaters

[thin plover]

make a ticket

[upbeat crescent]

already did

[hearty fulcrum]

환불이나 다른 서버로 옮기는 거나 둘 다 #payment-support 티켓으로 신청을 하셔야 합니다

[upbeat crescent]

#41a0ee

help us please

[thin plover]

ok then just wait for one of us to get to it...

[near halo]

@hearty fulcrum 메세지 보내놓은상태인데 대기하면될까요?

[hearty fulcrum]

네네 맞습니다. 페이팔로 결제하셨으면 이메일로 결제 내역 정보/영수증 받으셨을 거예요. transaction ID 달라고 하시면 이메일로 받으신 영수증에서 찾으실 수 있습니다

[grizzled nova]

at least on other servers it doesn’t lag as much and there aren’t such problems, I’m sorry that your servers are so popular

[near halo]

@hearty fulcrum 친절한안내 감사합니다

[mighty hazel]

Hey, administrator,my ID is小雨宝2号

I just got "Playing with hacker".
I want to know which team member of mine is a hacker, and then kick him. Can you tell me?

[restive belfry]

when i go to rustoria.co/apply it says "Blocked from form" help please 🙂

[hearty fulcrum]

!report @hallow tree - please do not call out rulebreakers in chat. instead, create a ticket to report them.

[marble mantle]

Hey, @hallow tree

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

!appealcn

[marble mantle]

您好, @mighty hazel

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[hallow tree]

I sent it via the website, can it be viewed urgently? they always find us

Thank you for the help

[hearty fulcrum]

admins go through tickets in the order that they are sent, so if there are a lot of tickets ahead of yours it make take a little while. they will be reviewing the ticket as soon as they are able to

@near halo hello, do you need support?

[near halo]

yes

[remote marten]

I’m unable to call but is there anything I can help you with through text

[near halo]

got ban for no reason

[austere walrus]

my friend was banned on rustria, he submitted a ticket, they wrote to him that they would ban him, but they did not ban him, and it is not possible to write a ticket

[remote marten]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[restive belfry]

Hello

?

[remote marten]

If you were blocked from the form it was for a reason

[austere walrus]

.

[remote marten]

So you are saying he is supposed to be banned but isn’t?

[restive belfry]

well if so i would like to know why

[remote marten]

I do not know that information

[austere walrus]

I will send a screenshot now

[austere walrus]

And so it's been 3 days already

[remote marten]

I will contact another staff member to deal with this

[covert cliff]

@noble terrace

@sleek drum

[wide mango]

@shy remnantMy game ID is perfect boy

[remote marten]

Please do not randomly @ staff

[covert cliff]

I was adding them again because my other cord got banned

[wide mango]

I'm sorry

So how do I get in touch with him?

[restive belfry]

is there no admin that can help me?

[wide mango]

where is the staff

Didn't you ask me to come here to find him?

[thin plover]

what is your steam id?

[austere walrus]

My friend's?

[wide mango]

perfect boy

[remote marten]

The person who was banned

[thin plover]

what is the steam ID of that player

[restive belfry]

@thin plover could you help me out?

[wide mango]

This is my steam friend code：1422203140

Why am I banned?

[hexed nimbus]

!steamid Lol