support

[low flower]

@thin plover I need help asap. My friend as been banned for no reason

What should I do?

[cerulean wedge]

ADMIN

There is a cheater on rustoria main

headshoting everyone

[rotund hazel]

!ticket

[marble mantle]

Hey, @cerulean wedge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rotund hazel]

!appeal

[marble mantle]

Hey, @low flower

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rotund hazel]

tell them to appeal the ban. using the link above

[cerulean wedge]

what joke....

[hearty fulcrum]

have you typed "/auth" in the game chat?

[cerulean wedge]

this guy is going there cheating on the whole server

and doesnt get banned..

I LOVE MY AIM

[fluid lichen]

YES

[cerulean wedge]

Adim can you do something for god sake?

[timber bridge]

Wasn't rustoria main.

[cerulean wedge]

sorry

[timber bridge]

EU Medium

[cerulean wedge]

but yeah... thanks for the ban

the guy went all in ..

[timber bridge]

I seen, but please next time make tickets admins don't take reports through discord typically, I just happened to see this.

[cerulean wedge]

yes I know but let's say it was an urgent matter

he went away with so much stuf...

[timber bridge]

We respond much faster to tickets typically especially when it's a rage hacker.

[timber bridge]

I get it, but if we get multiple reports on a server in a short time we typically look quite fast, calling them out in chat can cause people to toggle the ticket system is private and keep everything organized. However thanks for the report!

[cerulean wedge]

I can imagine

thanks for acting so quickly, appreciate!

[timber bridge]

Np!

[cerulean wedge]

and took note for next time

[timber bridge]

DM Me.

[cerulean wedge]

I did

[past zinc]

Hello. I got banned for no reason

[timber bridge]

You should be able to join in 15 minutes.

[low flower]

Can anyone see why my teammate got banned? Wasn’t given a reason

[timber bridge]

have your team mate join here and provide the steam id

[drowsy meadow]

hey @timber bridge

on main

there is a spot

where ppls got kicked

for sg violation

[timber bridge]

sg? Main US or EU?

[drowsy meadow]

eu

[low flower]

thanks

[drowsy meadow]

sometinhg

[low flower]

ill get him on now

[drowsy meadow]

lot of ppl got kicked for in terrain violation

lvl 200

[timber bridge]

I see, US or EU and where exactly is the spot?

[drowsy meadow]

i dont know

i just thought u fixing it rn

[timber bridge]

I see. and eu or us?

[drowsy meadow]

EU

[timber bridge]

Will take a peek shortly.

[low flower]

@timber bridge im joining call with my friend

we are in the suport channel Splooty

[timber bridge]

!steamid @stiff python

[marble mantle]

Hey, @stiff python

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stiff python]

76561199186879109

[timber bridge]

@hollow current

[copper stirrup]

help 😦

[remote marten]

What can I assist you with

[copper stirrup]

19078

ticket

[remote marten]

They will check it soon

[cursive badger]

@noble terrace hello

come to discord ? what is mean

im just waiting for que

[noble terrace]

?steamid

[marble mantle]

Hey, @cursive badger

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cursive badger]

https://steamcommunity.com/profiles/76561199653853133/

[copper stirrup]

take my ticket pls 😦 been waiting for an hour

or lmk if its too late already, ill just do it tomorrow if so

[cursive badger]

@noble terrace

what happen

[serene vault]

@timber bridge the timezones clash heavy with @hollow current and i. i dont think theres anyway im gonna get unbanned soon. i know what it is for now and i can change my pfp thats not an issue just unban me pls

[proven peak]

yo can any admin help me out

in the waiting for support channel

[turbid siren]

!support

[proven peak]

yo some staff be a beast and help a brotha out

??????????????????????????/

[thin plover]

what do you need help with?

[proven peak]

blatant cheater toggling

again

like

[thin plover]

ok make a ticket

[proven peak]

100% cheating

i did

[thin plover]

ok then what else do you need...

[proven peak]

for him to get banned

its an easy ban

cant play when cheaters toggle on me

easy ban for your record anabolic trust

watcj for 10 secs

and boom

you got your quota

trust

help me help u

[thin plover]

I have lots of bans on my record but you have to understand that there's tickets before yours

[proven peak]

ik im just messin bro

[thin plover]

we can't just skip all of them because you're showing up here

[proven peak]

i just want him banned cus i wanna play

hes a blatant cheater

yea ik

imma b off until he gets banned

[thin plover]

you don't need to come to our discord everytime you make a ticket

you did the same thing yesterday

[serene vault]

@thin plover can u pls look into my ticket and get me unbanned?

76561199186879109

the admin @hollow current is in a complete opposite time zone and he hasnt unbanned me yet

[thin plover]

I can't, not my ban

[serene vault]

im never on when he is

why cant other admins sort it out

why can he only unban me

it was for a fucking profile picture

not even offensive

[timber bridge]

We've sent all the info you gave us to the admin in charge of the ban, he will see it when he is active again.

[serene vault]

okay

thankyou

[timber bridge]

Like prod told you you are free to message him if he doesn't answer within 24hrs and will get it sorted.

[serene vault]

just frustrating that an american is dealing w an sea ban

bc of timezones

[timber bridge]

He will likely be active within ~12hrs but I cannot say for sure.

[serene vault]

okay thankyou

[timber bridge]

np

I get its frustrating believe me, but it shouldn't be too much longer.

[proven peak]

Thank u whoever banned him on rustoria small

Love u

[rancid basin]

hello

[remote marten]

Hello do you need assistance with something?

[rancid basin]

i made a ticket in game how long does it take to get a response

[thin plover]

Depend on the amount of tickets we have

Should be looked into eventually

[rancid basin]

i see well i dont usually report anyone ever cos yano games been out for ever and people are just good

[brisk bluff]

lil bro

[rancid basin]

but i logged on been playing for 2 hours ish and this one guy just knows where everyone seems to be

[brisk bluff]

dont even waste you rtime

[rancid basin]

how come

[brisk bluff]

they aint looking at your ticket until its up in the line

bc everyone else thinks the exact same thing

[rancid basin]

yea

[thin plover]

We have to look at other tickets that were put in before yours

[rancid basin]

ofc ofc

i look at it as if its like five m admin work but its way more than that all the servers etc

forget that sometimes

[pastel oar]

Admin I have a friend because play hacker, he was blocked, no time display, can you help check 76561199572954416

[timber bridge]

He will be banned until <t:1711083840:F><t:1711083840:R>

[jagged tangle]

My whole clan just Got banned cuz apparently one of Them is cheating, he Got kicked after, and We found him on the “ looking for gruop “. Is there any ways?

[molten fractal]

76561198807173002 is cheating

[pastel oar]

@timber bridgeokay

[primal root]

yo admin guy cheating on long right now outside my base i

his name is ...

[timber bridge]

You've been unbanned, the admin gave me the go ahead.

[primal root]

i have proof

[timber bridge]

Wait 15 minutes and you can connect. @serene vault

[timber bridge]

Make a ticket please

[primal root]

where i dont see it

[timber bridge]

!ticket

[marble mantle]

Hey, @primal root

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[serene vault]

cheers mate

[fiery forge]

hey admin

there is somebody on main using all of the slots for the vending machine

@timber bridge

[jagged escarp]

Hi there, we cant moderate this consistently, best thing to do is to report it to facepunch via F7.

[fiery forge]

how \

he isnt cheating

he is using all of the vending machine slots

[timber bridge]

You mean at outpost right?

[fiery forge]

correct

[jagged escarp]

click F7 then do bug report

[fiery forge]

no bug option

[timber bridge]

Yeah we cannot moderate that, the best thing to do it report it to facepunch and they will deal with it.

[sharp sierra]

Any vips getting restocked soon for US main?

[timber bridge]

They are restocked when someone else's runs out.

[jagged escarp]

there is a picture of a bug when the report screen comes up click on the bug

[fiery forge]

thanks

[primal root]

https://medal.tv/games/rust/clips/21f5TWg3z1LD_5/d1337Lvxdmd8?invite=cr-MSx5ZzgsNzA3Mjg5NTAs

pls deal with this guy

i made ticket

[jagged escarp]

then i would delete this from here and add it to your ticket.

[timber bridge]

Please tell me what do you hope to gain by calling them out in a public discord channel?

[primal root]

i put them on my ticket

just showing others for support to let them know

[jagged escarp]

so now they see youve reported them, do you think they are going to continue to cheat?

[timber bridge]

Please don't do this and put it in a ticket, I promise we will get to it as soon as possible.

[primal root]

bro half the people that cheat dont constantly loot at discord to see if someone says something. plus he’s doing it very obvious

[coral valve]

admin my rust crashed and im stuck in q now

[spare blade]

hey so I need help my rust keeps disconnecting do to world file

[jagged escarp]

we are trying to explain something important here to ensure we are able to catch the people you report.

[coral valve]

@jagged escarp my rust crashed after i spent an hour in outpost getting shit for my base when i get to base i dc and now im in q

[marble mantle]

Hey, @spare blade

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[timber bridge]

Hey, unfortunately we are not able skip you through queue. It is not fair to the players that pay for queue skip to allow you through the queue.

[spare blade]

so I did that but i cant find the disconnection message in the files

[timber bridge]

You can delete all the maps in that folder.

They can be redownloaded when you connect to the servers.

[spare blade]

ok thx

[coral valve]

let me q skip this one time i barley play this game just trying to sb for the night my game unexpectedly crashed and i thought there was a 5 min span to load back in after you crash

[timber bridge]

There is no grace period unfortunately, you will have to wait in the queue.

[coral valve]

damn

[primal root]

splooty can i get the cords of the cheaters base so i can raid it he stole basically all my loot

[scenic jungle]

We are unable to provide that information, sorry!

[marble mantle]

Hey, @oblique pike

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[random minnow]

Can someone look into this ?

On this server

[smoky cape]

!ticket Please make a ticket so an admin can warn them

[marble mantle]

Hey, @random minnow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tawdry pulsar]

is there a place i can see a list of who all is an admin?

[smoky cape]

Other than the discord member list tab, no

[tawdry pulsar]

unlucky

[grand moth]

WHY DO GAMEBANNED PLAYERS HAVE DEDICATED ROLE?

[fiery isle]

/report

[marble mantle]

Hey, @fiery isle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[grand moth]

!unlink

[marble mantle]

Hey, @grand moth

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[eager ledge]

/report

[marble mantle]

Hey, @eager ledge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lost shoal]

Do shop points disappear with wipe?

[timber bridge]

!wipe

[marble mantle]

Hey, @lost shoal

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[timber bridge]

Not quite the right command, anyways its force wipe when they wipe

[fierce pewter]

@timber bridge

[timber bridge]

?

[fierce pewter]

second...

My friends are stuck on the rocket launcher shaft because the elevator is blocked, can you help? it happened on Rustoria EU Long

[fierce pewter]

@timber bridge

[timber bridge]

I am not at my PC ATM and wdym it's blocked?

[fierce pewter]

The elevator is blocked because it got bogged down

[woven scroll]

would anyone know why i would be getting 400 ping on sea long while in australia?

[fierce pewter]

@timber bridge who can help us?

[thorny dune]

I'm not 100% sure what you mean, if you submit a ticket in-game with the /ticket command someone will take a look but if the elevator is bugged there is likely not much we can do as we do not interfere with gameplay.

[marble mantle]

Hey, @cosmic umbra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[marble mantle]

Hey, @pastel oar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pastel oar]

Admin, my teammate created a ticket, but did not check that he was cheating, in fact the scammer did do it

[mystic rain]

Well, it can take up to 3 business days, meaning Monday-Friday

[pastel oar]

The ticket has been answered, saying he is normal

[mystic rain]

oh okay!

[graceful sierra]

how to fix "entity_distance" happens almost every shot

[gloomy sparrow]

!report

[marble mantle]

Hey, @tribal smelt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[white wedge]

I'm looting a military base on Rustoria eu loong and the exit from it is messed up, what should I do??

[crystal hazel]

Hellow any admin activE?

[balmy cypress]

Hey, whats up?

[velvet cloud]

Hey, there are massive fps issues in this one area in EU main. Could someone come check it out?

I expect a lag machine or things like it

[raven mist]

Make a ticket using /ticket ingame

[velvet cloud]

Done already

[raven mist]

They will get to it asap

[velvet cloud]

Yeah just got an answer Thank you!

[drowsy fox]

hi can some one help me

[lyric basalt]

Hey, how can we help you ?

[alpine schooner]

I was banned from the game three days ago, but after three days my ban was lifted and I am now in rustoria Show hacking

[drowsy fox]

ohh bro sorry all good now

[lyric basalt]

!steamid

[marble mantle]

Hey, @alpine schooner

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[alpine schooner]

https://steamcommunity.com/profiles/76561199154100273/

[drowsy fox]

now i dont have ban thanks bro

[alpine schooner]

Can i join?

[near halo]

Dear moderators, please review the Appeal #800334 steam id 76561199643904503

I am a newbie and decided to play on your server, and I am banned due to Hacking

[alpine schooner]

some admin on

[balmy cypress]

log onto any rust server

and tag me

that way I can verify your temp ban is removed

[near halo]

luke

[balmy cypress]

https://discord.gg/cMCptW6e

[alpine schooner]

ok

@balmy cypressi join eu main

Can i get unban?

@balmy cypress

[balmy cypress]

you don't need to tag so much haha

looking now

[alpine schooner]

okok

[balmy cypress]

unbanned

[alpine schooner]

thx

[dusky seal]

I need unbanned

[torn heart]

?steamid

[marble mantle]

Hey, @dusky seal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dusky seal]

https://steamcommunity.com/id/andriyko288/

76561198124359764

[torn heart]

!appeal

[marble mantle]

Hey, @dusky seal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusky seal]

i create appeal

please check

!appeal

[marble mantle]

Hey, @dusky seal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusky seal]

@torn heart check pleasy

but my base got raided

i am not hacker

check

[rigid mango]

thxs for the free loot gof

[dusky seal]

who are you

Man admins check ticket and got unbanned

[analog pumice]

Can you guys restock eu main vip

[rigid mango]

need vip restock in queue

[analog pumice]

It’s sold out

Plz restock eu main vip

Want to buy a lot

[dusty saddle]

#vip-stock-alerts #vip-stock-alerts

[analog pumice]

It’s sold outtttt

Restock

[dusty saddle]

watch for it

[analog pumice]

Are you refilling?

[dusty saddle]

I do not handle that sorry

[dusky seal]

Can you check pls appeal

[dusty saddle]

!appeal

[marble mantle]

Hey, @dusky seal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[analog pumice]

What happened you get banned cheater?

[dusky seal]

i create appeal

You need check

[dusty saddle]

appeal can take 1 to 3 days

[analog pumice]

^

Myxa make your steam profile public

Or they can’t check

It’s private

[dusky seal]

biggie i now but my base raided offline)

[analog pumice]

Can someone please refill eu main vip plz

I’m like a crackhead, I got the itch to play but can’t

[dusty saddle]

sorry only admin can review those appeals.

[feral stag]

blud, restock vip

[analog pumice]

^^^

RESTOCK EU MAIN VIP PLEASEEE

[feral stag]

or imma go mental

[torn heart]

only restocks when someone cancels

[analog pumice]

@torn heart one of the cheaters didn’t get banned on eu main he still playing at launch

[torn heart]

make a ticket

[analog pumice]

I can’t I’m in queue

[feral stag]

tf you need to cancel, mine ran out it should restock

[torn heart]

https://rustoria.co/support/report

[analog pumice]

His team got banned but he just signed on

Ok

[torn heart]

when someone cancels their sub, it will restock their slot

[feral stag]

lame

[analog pumice]

@torn heart I just made a ticket can you check. Their team just got banned for playing with hacker but a few are in there now and they bagging new players

[quasi forum]

WHY is not evreyone of the skuf/god group banned

some of them siwtched accounht

[analog pumice]

You gotta make a ticket

With their name

[analog pumice]

Here ^

[mild swallow]

we got unbanned, because we are not cheating...

[feral stag]

rustoria lets the money influence them again, nothing new

[chrome blaze]

You look like my dogs arsehole

Team of bots

[analog pumice]

Restock vipppp eu main

[opal garnet]

Hi

The site says that I don’t have a ban, but I can’t log into the server, it says a ban for the association

Fix it

@dusty saddle

[chrome blaze]

fix your attitude young boy

[raven mist]

Try "please"

[feral stag]

get on your knees little russian boy

[opal garnet]

Nothing has changed, I still can’t join the server

[raven mist]

Because you didn't ask it nicely. Appeal on bans.rustoria.co and if that doesn't work wait for an admin to help you

[zenith pelican]

It's been over 3 days and noone has responded to my ban appeal on rustoria website

[raven mist]

Takes 1-3 business days. Weekends are not business days

[opal garnet]

The site shows that I have no bans

[raven mist]

Post your steamid here and wait for an admin to look into it

[zenith pelican]

I sent the appeal on wednesday

[opal garnet]

My teammates were unbanned but I wasn't

[torn heart]

?steamid

[marble mantle]

Hey, @opal garnet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[torn heart]

you are unbanned

have been

stop spam connecting

wait 10 mins and retry

[feral stag]

oh no, go touch some grass, i bet you look like a goblin like your leader

[opal garnet]

Thank you, the problem has disappeared, I’m logging into the server

[feral stag]

log into the outside world, experience the grass lands over there

[lusty stratus]

Love it when the admins says in ticket yeh they aint cheating and today they ban them for hacking.

1 bad admin and 1 good admin

[raven mist]

Or they simply didnt see anything at first to ban them for? Lol

[vast blaze]

is this guy still not banned

like how tf does anyone think

this is possible

[blissful herald]

build a base on fresh spawn beach and sit on your roof

easy

[vast blaze]

THIS MF IS IN DEEP SNOW LMFAO

[blissful herald]

and trust me a LOT of players doing that stuff

[vast blaze]

bro

hes cheating so hard

[blissful herald]

!report

[vast blaze]

i promise you

[marble mantle]

Hey, @vast blaze

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vast blaze]

i did already

[blissful herald]

make a report then

[vast blaze]

everytime this guy kills me or one of our teammates

we get trippled

regardless if yall think 10.3 kdr is normal while living in deep snow without a spawn beach around you right next to launch

idk what to say tbh

[raven mist]

Banning based on a scoreboard? 😄

[vast blaze]

no but every time this guy kills sm1 he triples him, this guy was 100% cheating day 1 of wipe don't know what happened afterwards cause we stopped fighting them but if yall believe its possible for sm1 to get 10.3 kdr in deep snow right next to launch without cheating no disrespect but yall never played the game

[raven mist]

These admins have played thousand of hours of rust. You're just making conclusions based on assumptions and a scoreboard. Admins just cant go ban around without having clear evidence. Having high KD doesnt mean anything and can just be from like Skyline said roofcamping

[thin plover]

Oh we do play the game but unfortunately we cannot just ban just off the scoreboard, I didn't look into the player but being with a good team and playing smart can get you a high K/D easily

[vast blaze]

bro his teammates are dog shit,

hes the only 1 always killing

its either him or the sigma turk guy

these 2

and im pretty sure both of them have priv accs

[torn heart]

Also, don't see a report from you, are you sure you made one in the right place?

We don't get F7 reports if thats how you reported them.

[thin plover]

If you make a ticket like Skyline said, one of us can look, having a private account also doesnt mean anything...

[raven mist]

-Caps

[torn heart]

thats a report from yesterday...?

[vast blaze]

exactly

thats why when I first asked

I said

[vast blaze]

.

ill make another report if yall can look into him again would be appreciated cause this guy isnt clean no way

[feral stag]

free my boy lostbon

[onyx summit]

<@&274971100184576010> I ate a Rustoria us van. I'm not a hack

Please release the van, Mr. Admin

i don know english

[versed jay]

plz check my ticket on the website there is a blatant cheater raiding my friends

[onyx summit]

@plain jackal

hey

I ate a Rustoria us van. I'm not a hack

[zealous kettle]

!steamid

[marble mantle]

Hey, @onyx summit

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[onyx summit]

76561199222723192

!76561199222723192

[versed jay]

Ban him already!

[onyx summit]

What should I do? It's so unfair

@lusty basin

[zealous kettle]

DMs @onyx summit

[pure dagger]

Yo can you guys ban

@near halo

He’s sending fake forms to hack people and shit

I have proof

<@&274971100184576010>

[scenic jungle]

DMs please

[wind coyote]

admins elevator its bugged in missle silo on EU long please help fast we got much loot we are not able to get out

<@&274971100184576010>

[versed jay]

one hour and you havent even bothereded to check my ticket

[dusky marten]

almost two headshots per kill?

[hearty fulcrum]

to reach admins regarding reports, appeals, and server issues, please create a ticket at https://rustoria.co/support
discord is not the official ticket portal, so you may be unable to reach an admin who is available to help if you do not create a ticket.

[hearty fulcrum]

did you use f7?

[versed jay]

yes

i even reported on the website

[blissful herald]

somebody is already looking into it

[hearty fulcrum]

okay, just letting you know, f7 tickets are not sent to rustoria. they are sent to facepunch.

[shut rock]

can u support my ticket?

[silk quest]

where can I send in ticket for cheater

he flyin around

[hearty fulcrum]

!report

[marble mantle]

Hey, @silk quest

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shut rock]

i m waiting like 30min now

[hearty fulcrum]

please be patient as admins are going through tickets as soon as they can. there are hundreds of players on rustoria servers, and many of them are sending in tickets

hello, do you need support? @broken crypt@desert mist@median ibex

[ornate lynx]

Is the administrator present?

[gloomy sparrow]

Not a admin but how can we help?

[broken crypt]

yep i need help

[ornate lynx]

There is a hacker on the server where I am located who has been slaughtering players on the server for the past two days

[gloomy sparrow]

!report

[marble mantle]

Hey, @ornate lynx

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gloomy sparrow]

Make a ticket and a admin will look into it asap

[gloomy sparrow]

What do you need help with?

[ornate lynx]

Russtoria.co - US Low Pop

[gloomy sparrow]

Make a ticket on the website please: https://rustoria.co/support/report

[ornate lynx]

My teammate claimed to have filled out the form

But he's still active

[versed jay]

ticket #22d91b is still not reviewed

[gloomy sparrow]

Has your teammate gotten a response on the ticket?

[gloomy sparrow]

The admin team gets a lot of tickets and they make sure that all of them gets looked into please give it some more time

[versed jay]

its been almost 2 hours

[gloomy sparrow]

^^

[ornate lynx]

Ok, thank you

[silk quest]

need help

cant find the player even though i entered his steam-id

[hearty fulcrum]

^^^^ just in case, i would make sure your teammate has sent the ticket to rustoria admins as well, if you were looking for support from rustoria admins @versed jay

[broken crypt]

There is a team negotiating with the cheaters, letting them kill us, and letting them mine ore for them to use. I hope they get a ban.

[silk quest]

@hearty fulcrum i cant find him even though entering his stean id!

[hearty fulcrum]

you can include this information in a ticket, and the admins will investigate

[hearty fulcrum]

do you have their steam profile link? you can use steamid.uk to find their steam id. it will be next to "community ID"

[silk quest]

just got a screen of his name and id if thats enough

[gloomy sparrow]

@soft blade How can we help?

[broken crypt]

After being banned as a cheater, why can I still enter the server and continue playing with the same steamid?

@hearty fulcrum

[raven mist]

You can't

[broken crypt]

But I saw that he was banned and prompted for hacking, and then he was able to log in to the server again.

I have picture evidence

[raven mist]

Probably another server.. If you're banned for hacking you cannot join back

or they were unbanned

[versed jay]

flyhacking probly

[raven mist]

Maybe, yeah

[broken crypt]

It’s not that I was hacked and banned from the server, but that I reported the cheater and the cheater entered the server again

i dm u shenzyyy

[silk quest]

@hearty fulcrum Ive got his steam profile url now but cant find him on ur ticket website

[soft blade]

this server is a joke i got banned for playing with a hacker that i never had anything to do with or knowledge of you guys give no explanation in the appeal on how to even avoid this situation i wasnt team lead i never even came in contact with with this hacker

[balmy cypress]

I've moved you no less than 3 times to speak

and you aren't talking

[storm sand]

need admin got charged for vip didnt even buy havent touched the game or server in forever

[blissful herald]

#payment-support and fill the template

[storm sand]

idk where to even find my steam id havent played in so long

where do i go

[hexed nimbus]

!steamid

[marble mantle]

Hey, @storm sand

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[storm sand]

typed no one answer ticket

[blissful herald]

only couple people deal with VIP support

so you will need to be patient

[storm sand]

sounds good thanks man

[sullen vine]

how do i know if my demand got reviewed

[distant portal]

is there any way to play/join in a server with 7 gb ram?

or ill get kicked out/crashed

[remote marten]

You can play smaller servers

[sonic pebble]

Why I get banned every week. I'm an ordinary player. I only play on EU small and I get banned on other rustoria servers****

[small hatch]

Yo, any South Africans in here experiencing lag with any servers in rust?

[sonic pebble]

Why I get banned every week. I'm an ordinary player. I only play on EU small and I get banned on other rustoria servers

[balmy cypress]

send your steamid at least if you aren't going to appeal correctly on our website

[balmy cypress]

For sure worth checking out #network-support-old and we can take a look into the issue, potentially applying a fix

[sonic pebble]

I have already filed an appeal 76561198858693733

[balmy cypress]

Fixed now, you can connect in around five minutes. Looks like you were linked into something you shouldn't have been on our end

[sonic pebble]

Tell me for what reason I can be banned every week?

[distant portal]

yeah but my friend has 7 gb ram, just installed rust. when joins sum server that has small map, low players like 40 hes rust crashes. he has everything good with pc only low ram. can you suggest like how small server sum like that

[balmy cypress]

Very unlucky it appears

[remote marten]

He doesn’t even meet the minimum system requirements so it may not be possible

I do just recommend to invest in more ram it shouldn’t be very expensive to get 8 more gb at a low speed

[small hatch]

Have opened a ticket

[balmy cypress]

Make sure to send the info the message writes for, our network support will be with you ASAP 🙂

[sullen vine]

how

to see if i m got appeal refused

[ocean void]

my first pc i was running rust with 8GB of Ram and although i was able to play some, anytime i would alt tab (or even open my map while under ground in tunnels) my Game would crash. After a while i had to bite the bullet and get 8 more gbs of Ram

[modern heron]

@balmy cypress was told to contact luke

ign: hiddensquad123

[soft blade]

go to rustoria.co/support then clock on appeals

[distant portal]

he has 8gb but 7.39 gb's in use

[manic cape]

yo spoofy

[zealous kettle]

Hello!

[manic cape]

just got banned said "-spoofy"

[zealous kettle]

https://discord.com/channels/274965952116817920/368790610783764480

[limpid trout]

@manic cape whys ur acc 8 days old man

[formal radish]

admin

[limpid trout]

yo spoofy can we talk when u get a minute

i needa tell u smt

[olive sluice]

How can you create a tiktok account?

[formal radish]

at outpost all of my loot and my mini fell into a invisible barrier what do i do and why is this in the game 😭

[daring viper]

unbann meeeeee

[zenith sierra]

Good afternoon, who can I contact about the unban. I have already filed an appeal, but it was rejected. I was banned for hacking, but this account is mine and no one else has played on it except me
https://steamcommunity.com/profiles/76561198353893589/

[prime thunder]

stean auth failed

what i can do, my mistake?

EU LONG

[timber bridge]

Just try to reconnect, all it means is the server wasn't able to verify your steam account, normally due to steam downtime or timeout.

[timber bridge]

They there, if you filed an appeal and it was denied, the decision is final, however I will forward to management and they can review it further.

[timber bridge]

Unfortunately, we are not able to interfere in game at any capacity. Sorry!

[timber bridge]

!steamid

[marble mantle]

Hey, @daring viper

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[broken crypt]

Hello administrator, there is a cheater who keeps changing accounts to enter the server to play. Even if he is banned by hackers, he can still play, and his ID is the same.

@timber bridge

d

[atomic monolith]

how tf fo i report sm1

[timber bridge]

!report

[marble mantle]

Hey, @atomic monolith

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[timber bridge]

Can you report this player using the "support website" link above and we will investigate as soon as possible.

[broken crypt]

It has been 2 hours since I submitted the report, but the cheater is still playing the game

[gusty kiln]

how report guys on rustoria eu main

long day cheating i thnoks

[atomic monolith]

how long does it take to respond to a ticket for teaming??

[gusty kiln]

thinks

[neat pumice]

/report

[marble mantle]

Hey, @gusty kiln

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[atomic monolith]

how long does it take to respond to a ticket for teaming??

[neat pumice]

All tickets are handled on an equal basis, difficult to say an exact timeframe, ASAP really

[gleaming compass]

Anyone fancy looking @ ticket dec11e for me ( regards teaming with 2 teams)

[timber bridge]

Tickets are investigated in the order they come in, an admin will look as soon as possible.

[gleaming compass]

yeh no probs

[summer pasture]

Hello, please help me, I played on Rustoria Eu Small six months ago, now I want to go play and I get a message from Hacking, but what’s the problem? I don’t play with cheats and haven’t played at all, can you please help me with this problem?

[rotund hazel]

!appeal

[marble mantle]

Hey, @summer pasture

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[naive kindle]

Steam id please

[summer pasture]

76561198805446954/

[tulip finch]

yall wack asf

[thin plover]

explain a little more

[tulip finch]

met someone on beach play with them for like a hour turns out they are hacking and yall still ban me i didnt even have his bitchass added

[earnest mauve]

can someone help me with an issue with playtime..?

i already have it for the past 2 months

[still mica]

<@&274971100184576010> hello i need help, i accdently bought the us medium server vip when i meant to get us main

[tulip finch]

unban me or shit is going to get wicked

[earnest mauve]

payment support

[timber bridge]

Hey there, please make a ticket in #payment-support

[timber bridge]

You mean dedicated player?

[earnest mauve]

sort of

when i do /playtime in 10x no bps eu it says i have 360 hours

while i have more then 2k+ hours

Berch told me someone was looking into it but i havent got a reply from him since

since 1 march ^^

[tulip finch]

free me im innocent

[umbral oar]

@timber bridge yo

I am vip in eu small

1 person is full cheating

[graceful mist]

Hey admins lets fucking ban this kid hard cheating at exav

[umbral oar]

u can come and watch

[timber bridge]

I have given you the dedicated player role. However, not sure why that is bugged - can you make a comment about it in #feedback-suggestions so our devs can take a look at it shortly.

[graceful mist]

Hes legit flying into trees and we arnt doing shit

LETS FUCKING GO ADMINS

[earnest mauve]

thanks

[graceful mist]

LETS FUCKING GOOOO DOGSHIT ADMINS

weve had multipule tickets in and nothing has been done

[timber bridge]

Literally zero tickets made. Can you please use https://rustoria.co/support so I can confirm the player you are referring to

[umbral oar]

I just made 1

[graceful mist]

I just made one

[umbral oar]

same

[graceful mist]

Ive been F7ing for a min

[timber bridge]

F7's are sent to EAC

Will load in and check them out.

[graceful mist]

Yes... and server admins

thank you

He was in a tree with 0 buildups

[umbral oar]

I made into the site

[raven mist]

Gotta use /ticket mister

[neat pumice]

No, not server admins

F7s are not monitored here

[graceful mist]

I admin for modded servers F7's show up in admin menus

[raven mist]

Moddeds with 10 pop, maybe

[neat pumice]

They are not monitored here, we have a bespoke system for reports

[graceful mist]

400 pop*

[umbral oar]

go watch ticket

admins ..

[raven mist]

They are, have a bit of patience lol

[umbral oar]

what a bit patience losing 12 hour of play for 1 cheater

[raven mist]

Welcome to rust which is filled with cheaters. They will get to your ticket just be a bit patient

They'r humans and getting a crazy amount of tickets daily

[umbral oar]

ye but as a player is still online cheatin its so easy just to come and watch him ...

[raven mist]

Its so easy as the 100 of other players want the exact same

Just give it some time.

[lyric basalt]

!steamid @modest prism

[marble mantle]

Hey, @modest prism

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[umbral oar]

yeye .... what ever

[split bear]

Can someone check my ticket its been almost a whole day and it is still pending

[gleaming hound]

No reply whatsoever? Have you checked on the website?

[timber bridge]

Just seen your appeal, allow me to investigate a few things and I will reply shortly.

[twin hinge]

no fucking way admins arnt looking into this rage hacker right now on long this is redic

[gleaming hound]

Have you made a ticket?

[twin hinge]

CMERR tickets have been made

[timber bridge]

It is being investigated, you do understand we have 23 servers right?

[twin hinge]

i understand that but there are plenty of admins

[timber bridge]

We are not robot and not all are active 24/7

Please have some patience we try to do it as fast as we can.

[gleaming hound]

You do understand Admins have to sleep, work, eat, drink?

[twin hinge]

I get that and understand that trust me im not trying to give you a hard time this is just out of hand right now.

[lusty stratus]

dw they wont find any evidence and ban them next day after they rage hacked on a bunch of groups

[timber bridge]

I get being frustrated but understand from our point of view too, we are doing what we can 🙂 it's being investigated.

[split bear]

Thank you !

[sacred jewel]

breo i laid stashes last night got back on aqnd they gone not in ground at all anymore wtf

[gleaming hound]

Hey, I sense you are going to ask for the admins to reimburse you.

It's very likely that someone found them and stole them, or built over them to build a base and they popped up for example. Admins won't be able to reimburse you unfortunately as they don't interfere with gameplay and ultimately Stashes can be taken by anyone.

[sacred jewel]

not aksing for renburstmewnt lmao

thye was inside shelter.. now they not even coming up like they not there

no one built over my shelter lmao

[gleaming hound]

If you get a hammer you can hit the ground and when it sounds like you're hitting something it may be the stash

[sacred jewel]

seeing if theee is a way for them to see if they still there or not bc i looked edverywhere and they not coming up even if someone took them the stahses shoudl still be ther

i tried foiund ntohing

[gleaming hound]

The admins won't be able to tell you if they are still there, they do not interfere with gameplay in any way shape or form. But I suggest trying to build over it yourself or using a hammer to hit the ground.

[sacred jewel]

tht lame af bc they gliched ut server would be crazy

they dont depaswn rfight

[gleaming hound]

I don't believe so. It's very unlikely they "glitched" I've never heard of stashes doing that.

[sacred jewel]

i mean if they not ehre idk

[gleaming hound]

someone very well could have stolen them and destroyed or picked up the stash. So many possibilities honestly.

Best to move on though, keep grinding man

[sacred jewel]

cant pick them up or destroy

pretty sure

if someone found them they cheating lmao

[gleaming hound]

I am not going to lie to you, that very well could have happened, but it could have also been someone legit. Like I said, so many things it could have been. Or they still may be there you just need look a bit harder, try hitting the ground with a hammer to look for them.

@sacred jewel If you join #438135163998699540 and share your screen, I can try and help you out.

[valid lynx]

I got an important question for the admins, could I get dragged in support vc?

[gleaming hound]

is it something only admins can assist or can I try and help you out?

[valid lynx]

its more something only admins or someone above could answer, ty for the offer tho

[gleaming hound]

no probs, you might be waiting a while it's around that time

[valid lynx]

yeah no worries, I'm sure one of the 13 online admins could help me

[west osprey]

Whats up?

[gleaming hound]

some of their cpu times are like 300 years, they never their PC's off

[west osprey]

500 years more like 😛

[torn heart]

lorie's pc does not have a power button

[gleaming hound]

didn't want to expose your age

[valid lynx]

could we speak in a support vc?

[gleaming hound]

screenshot your cpu time

[valid lynx]

I dont really wanna discus my question publicly

[west osprey]

Feel fre to dm

[valid lynx]

I sent you a message

[near halo]

<@&274971100184576010>

[torn heart]

yes?

[near halo]

i got banned?

[torn heart]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[smoky panther]

we all got banned for no reson

[torn heart]

make an appeal

[marble mantle]

Hey, @oak igloo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[torn heart]

make an appeal

[timber bridge]

You were banned a long time ago anyways, you aren't supposed to even be playing.

[gray flax]

how do u make an appeal

[torn heart]

!appeal

[marble mantle]

Hey, @gray flax

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timid hollow]

Hey I was playing on main, I logged off. My team got insided and the player who was doing the insiding had cheats apparently. Whole team got banned

US main

[split bear]

hey did you get a chance to look at ot

[timid hollow]

Viernas is chat mod, its his team CC

I'm part of his team

[timber bridge]

Make an appeal @ https://rustoria.co/support/appeal

[timber bridge]

Will do now, one sec.

[gray flax]

can someone pls look at my appeal

[smoky panther]

yeah

[mint sphinx]

facts who was it

#freerio#freelowgradelarry#freeQuilsh

no they think it was but ong it wasn't

i sent a pic it said i got banned for playing with hackedr

i was on for 3 hours today LOL

im not too worried tho they will look into it and get us unbanned and keep whoever was involved banned

[smoky panther]

this is out leader hes a chat mod

[mint sphinx]

i alr put an appeal

[timber bridge]

Doesn't exempt for playing with a cheater.

"volski" @oak igloo @mint sphinx

[mint sphinx]

how?

[smoky panther]

we had no idea

[mint sphinx]

i played for 3 hours today first group

i had no idea

^^

[smoky panther]

then fucking indided

[timber bridge]

We have a strict policy regarding players associating with a cheater, put in a appeal.

[smoky panther]

we did

[near halo]

me to

[mint sphinx]

i did if you would like to look at it my name is LowGradeLarrey, thanks man

[timber bridge]

Thanks, will be reviewed.

[timid hollow]

Is insiding a bannable offence?

[mint sphinx]

no silly

[timid hollow]

Thanks for clearing that up mr insider

[mint sphinx]

LMFAO

[near halo]

@timber bridge

[mint sphinx]

they will look at it give them a minute

[lusty stratus]

they should know better and investigate who they take on their team. It's also unfair for whoever you encountered on the server that you had a competitive advantage

[timber bridge]

I know you did, you wouldn't be banned otherwise 😛

[broken aspen]

Playing with hacker=stay banned

[mint sphinx]

i met them 3 hours ago

be real

[near halo]

@timber bridge i cant make a ticket cause i cant verrfiy my steam acc because im community banned on steam

[broken aspen]

and thats why you wanna get them unbanned

[split bear]

splooty...

[broken aspen]

no hacker would care about randoms who got banned because of them xDDDD

[near halo]

tinky ur a nn

[mint sphinx]

i can show proof of just joining the server LOL

[timber bridge]

Their appeals will be considered, however we have a strict policy against players associating with cheaters - this policy it across the board so it is fair to other players. They clearly had an advantage with you playing, that is not fair to other players or teams.

[near halo]

fr

[timber bridge]

Please keep support clear. #general

[broken aspen]

yes sir oorah

[near halo]

@timber bridge

what do i do

[mint sphinx]

i think i went on 1 roam with him and he didn't even kill anyone gg

[gray flax]

we didnt even know he was hacking

[timber bridge]

I don't make the rules, I just enforce them.

[timid hollow]

I had the most bussin' hemp farm too 😭

[smoky panther]

ong

[timid hollow]

7 rows of cloth an hour and half

God clone potato too

[astral trellis]

CC not controlling

[timid hollow]

RIP

[timid hollow]

🔥

[winter sparrow]

i just wanna ask cheating in cs2 is ban reason for rust ? on servers

[timber bridge]

We don't consider other game bans here, only rust game bans.

[winter sparrow]

nope i mean

i have cs2 cheating softwaren on my pc

if admins see that

did i get banned ?

[timber bridge]

Cheating isn't good, just don't do it.

[winter sparrow]

i wont do it anymore

[limber dragon]

is there a ban appeal procedure?

[torn heart]

!appeal

[marble mantle]

Hey, @limber dragon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timber bridge]

You were banned previously, so you were evading already.

[mint sphinx]

i was never banned

i get yall have a process so imma let yall do it but you have to understand its bs if we stay banned when just joining the team

im not a cheater and never played with one

[timber bridge]

No, it was for hacking.

[mint sphinx]

LOL

bro got the info

[timber bridge]

The ban was never lifted, so it's evasion regardless. You are not allowed to play on rustoria until that ban is lifted, continuing to do so will result in a perm ban. Resolve the last ban by appealing.

[mint sphinx]

splooty go thru all my shit its public

never banned on any server for anything, i always play rustoria its unfair for me to get banned for legit playing 3 hours

[timber bridge]

Appeals take 1-3 days. I will review as soon as I can.

[torn heart]

you played with a cheater though right?

[mint sphinx]

and like i said on my appeal most of them were dog ass

[mint sphinx]

we were like 15 deep or some shit

again i just half way thru the wipe 3 hours ago

[torn heart]

didn't answer my question

[mint sphinx]

you can keep saying it bro i get the point u trynna make but look at it thru my eyes

its sum bs

[torn heart]

its the rules, knowignly or not you played with a cheater, and benefitted from him

How would you feel if another team that was cheating only had the cheater banned and not the resto f the team, would seem pretty unfair right?

[mint sphinx]

thats a bad way of looking at it bro

you gotta zoom out

its unfair for the people who were on the server yes

but its also unfair to the people who didn't know

[torn heart]

Wouldn't you be upset if we just banned the cheater and let his team still play?

[mint sphinx]

ban the people that have been in the group

there are a few people that have roles that says they are "og"

so get them out but my role in the discord is legit "new cats"

exactly get that mf gone

[umbral oar]

Hello. Thank you for bringing this matter to our attention. We have conducted an investigation of the player and their actions, but unfortunately they logged out before we were able to gather all the necessary information. We have forwarded the account to EAC/Facepunch for further review. If you have any further concerns in the future or additional information that you feel is relevant, such as video evidence or screenshots, please send in another ticket. We appreciate your efforts in helping to maintain an enjoyable server for all players. Have a nice day!

nice replay admins

after 2 hours

ofc a player will go offline

lol ...

[mint sphinx]

so we are still banned

or will it be unbanned within the next few days

[umbral oar]

a bit its not 2 hours

dear

[torn heart]

tickets don't take 5 mins to review

[mint sphinx]

yea i have no problem waiting a few days but i just wanna know if im waiting or just dont bother and im banned

[torn heart]

and we get a ton of them

[mint sphinx]

fasho

[umbral oar]

ye but too much admins

it takes only 2-5 min to watch a player

even tickets ..

anyway what ever

[torn heart]

2-5 mins? make it 15-30 maybe on a good day. Reviewing reports is no where near a 5 min event.

[astral trellis]

jay controlling support channel

[umbral oar]

nah dear

to watch a player and to verify he is cheating

it takes 20-30 seconds

[torn heart]

you are bricked

[umbral oar]

I said 2-5 min untill u can go and watch him

[mint sphinx]

are u an admin bozzi?

[umbral oar]

maybe I am , or u are still new in this

[torn heart]

been doing this for about 5 years

[mint sphinx]

i just wanna get unbanned before thursday lol this only servers with comp im not trynna play moose lol

[umbral oar]

nothing about rust prediticion

[torn heart]

huh?

[mint sphinx]

.

[umbral oar]

u can be admin even for 10 years

[dusk scroll]

next wipe in rustoria mondays is a fullwipe or mapwipe?

[torn heart]

map

[torn heart]

still not sure where you are going with this

[umbral oar]

still not sure how u know this game so well

[torn heart]

I have thousands of hours in it

just like the rest of the admins

pretty sure across the entire team we have about 150k hours in rust.

[umbral oar]

thousands of hours doesnt make u know the game well

[hearty fulcrum]

association bans are usually temporary bans that take about a week or two. you can wait it out or submit an appeal to the admin, and they will check it before they make a decision regarding the ban.

[torn heart]

other than playing the game what makes you know the game well

[umbral oar]

just look what u saying

we need to watch a player 30 min

to verify he is cheater?

[torn heart]

do you think it's fair to watch a player for 30 seconds and decide if he is cheating or not?

What if you got banned and the admin said "Yeah I watched you for 15 seconds"

not very fair is it?

[umbral oar]

nothing about fair ting

thing(

[torn heart]

we review every report fully to ensure we are 100% sure before decisions

[umbral oar]

I said you only need 20-30 seconds to verify if a player its cheating or no

including while he is outside and fighting

ty for understanding

[silver maple]

[stuck sierra]

I didn't play in a while and that's what I found

[hearty fulcrum]

!appeal - please submit an appeal if you'd like to request an unban

[marble mantle]

Hey, @stuck sierra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lapis nexus]

Ty for the fast ban earlier

[sacred jewel]

bro my stashes are disappearing psalced another now it gone

didnt even move for area tried to dig it up nothing

[timber bridge]

What server?

[sacred jewel]

main

i stashed ak and mp5 ;last ngiht

came back adn gone

not even stash bags

[timber bridge]

us eu?

[sacred jewel]

when over placed 2 more wont let me dig them up now and nah na

i can show u where i had them if u want

cant pick stahses up or desrtoy so im so confused

placxed 4 last night they gone palced 2 mroe a bit ago jsut ot see wont let me dig up

[timber bridge]

Looks like you only have one left, what might've happened is a cheater got to them before they were banned.

[sacred jewel]

i jsut palced 2 like 3 min ago

so only 1 left?

wht happened to otehr msut went to narina

[timber bridge]

not sure will send our devs a message, doubt it's something we are doing but will let them know in-case.

[sacred jewel]

has to be if there siont 2 there rn lol

[cloud mist]

Can you pls bann him, hes live on tiktok and is cheating on your server

[sacred jewel]

tiktok name?

no links wht name

[timber bridge]

Thanks for the report.

[young bison]

Did you remove the report command from rustoria eu main? I cannot use /report anymore for some reason. There was an obvious hacker i have a video of him too.

[hearty fulcrum]

the command should be "/ticket add"

[young bison]

Shit thanks i felt as i was doing something wrong, long time since i did last lol. Thanks, have a great night bro,

[hearty fulcrum]

happy to help! and thanks, you too

[hidden thunder]

Is there a way to remove /playtime top from rustoria US main? Trying to stay hidden but we keep getting harassed by certain groups or is there a way to stay anon?

I guess they could check battle metrics... but at least that's an extra step

[toxic shard]

I'm affraid you won't be able to do it without spending some money, BM will keep your profile public except if you take a subscription with the option to stay private

this command is not really helpfull in comparaison of BM

then you need to activate streamer mode with full private profile/... to not be returned by the player list API of steam

[hidden thunder]

Thanks, ill relay the information to my team.

[toxic shard]

(that's true for you and for ofc all your team)

[near halo]

@cunning quest

hola bro

[hearty fulcrum]

#general

[glad depot]

How do I connect my account with youtube to get rewards?

[timber bridge]

Youtube API connection does not work at the moment.

If you play modded servers with kits, you can still get the loyal kit as long as you have everything else linked.

[dusty nacelle]

122222 cheating us long

esp aimbot

[marble mantle]

Hey, @dusty nacelle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lapis nexus]

US long*

[burnt summit]

My account was banned by VPN

what should i do?

[hearty fulcrum]

!report - please do not call out rulebreakers in chat

[marble mantle]

Hey, @lapis nexus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @burnt summit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[twin hinge]

may i talk to an admin real quick? <@&274971100184576010>

[subtle cape]

If you still need someone join https://discord.com/channels/274965952116817920/368790610783764480

!ticket

[marble mantle]

Hey, @languid forum

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[subtle cape]

Also please include the clips in the ticket

[languid forum]

yep weve opened a few tickets

i also opened another ticket with clips

i cant type dots and foward slashes my keyboard is fucked

[subtle cape]

Thats fine

The ticket will be looked into asap

[languid forum]

thanks

[sharp topaz]

why havent i gotten my drops after i boosted

[twin hinge]

sorry just saw this im here

[near halo]

how to add an account to use tpr

[pseudo lodge]

Um

So someone I reported that got banned

came back but it seems with the same account?

Please look into this, I already made a report by Edgar #1 ADHDer

<@&274971100184576010>

https://gyazo.com/c815f4a8538abe9bc66db411c69529ec

[blissful herald]

you don't need to tag admins, if you made a ticket it will be looked into

[pseudo lodge]

mb gang

[topaz eagle]

hi, most likely a cheater with a 0 account, please take action EU Long

[untold kindle]

Guys I just downloaded Rust after not playing it for 1 year and I cannot join any Rustoria server. "Disconnected: Hacking" or smth. I'm not hacking though. Why is that?

[thorny dune]

!ticket Please submit a ticket and we will take a look

[marble mantle]

Hey, @topaz eagle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thorny dune]

!steamid

[marble mantle]

Hey, @untold kindle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[untold kindle]

should I post it here?

[thorny dune]

You can post it here or DM it to me, whichever you prefer

[hearty fulcrum]

???

!appealru

[marble mantle]

Привет, @hearty fulcrum

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[proven sable]

Hello guys, after logging into the server on rustoria eu long, I kicked and wrote Ban Evasion, but I had no time for bans and I couldn't bypass anything, please unban me as soon as possible https://steamcommunity.com/profiles/76561199186042840/

[hearty fulcrum]

!appealru

[marble mantle]

Привет, @proven sable

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[proven sable]

!appealru

[marble mantle]

Привет, @proven sable

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[hearty fulcrum]

https://rustoria.co/support/appeal <<

[untold kindle]

dm'd

[sullen vine]

guys i made a clan if i invite ppl and they end up hacking does my clan get banned too ?

[gritty basin]

@blissful herald can u help to my friend? he got banned by ban evasion, but he didn't have a ban, steam id 76561199186042840

[thorny dune]

Their appeal should have an update

[blissful herald]

tell him not to log into server for 10min and then try

[gritty basin]

ok thanks

[sullen vine]

Hello there, associating and inviting random players you do not know is never a good idea, you should only play with those you trust.
i do play with ppl i trust
i got insided twice
do i have trust issues ?

how to meet ppl and make sure they dont cheat ?

if i end up being banned because they cheat then i can t meet ppl
am i stuck playing solo ?

any trust building process ? 😭 and anti cheater teamate process ? recommendation

[hearty fulcrum]

you can check their steam profile, try out a couple rounds of ukn together, etc

maybe look for teammates from mutuals

[summer pasture]

I didn't play in a while and that's what I found

[idle grove]

Rage cheating on long

[marble mantle]

Hey, @idle grove

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thorny dune]

Hello there, as the message suggests, you are banned for hacking and are not able to play on our servers

[idle grove]

/Ticket isnt working

[marble mantle]

Hey, @marble mantle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long pulsar]

Why cant i do /s

[pine bramble]

help me

I was banned again for no reason

[thorny dune]

Have you linked the correct account to Discord and joined the Steam group?

[pine bramble]

Yes

can you help please

[thorny dune]

!steamid

[marble mantle]

Hey, @pine bramble

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[summer pasture]

hello, I ran into such a problem that I was banned from the Rusturia EU-Small server due to hacking, but what's the problem, no one hacked me, and even worse, no one on my account played with cheats and vpns.I ask you to treat this problem in some way

[pine bramble]

to chat?

write

[long pulsar]

yes

[summer pasture]

and on the website, I was refused an appeal for some unknown reason, although I clearly described everything

[pine bramble]

and I can’t appeal for the second time

[thorny dune]

If you've just joined, give it 5-10 minutes and then type /auth in-game

[thorny dune]

You've already had an answer here and in your appeal. The ban is correct and will remain, you will need to find somewhere else to play I'm afraid.

[thorny dune]

If you paste your Steam ID here or send it to me in a DM I will take a look

[summer pasture]

and it's unclear what to do, I was banned altogether because of hacking, although no one hacked me and, even worse, no one played on my account with cheats

[thorny dune]

#support message

[pine bramble]

76561199349327972 my steam id

[summer pasture]

and how will it be possible to write an appellation a second time?

[thorny dune]

There is no second appeal, you appealed, the admin checked and found the ban to be correct. You will need to find another server to play on. Thank you.

[thorny dune]

This should now be solved and you can connect

[pine bramble]

thank

[karmic saffron]

Hey, my appeal on my account was approved 7 months ago and I was unbanned, but when I load in it says I'm banned for "Ban evasion", here is my steam id: 76561199337164233. I was banned for cheating and got unbanned, please see if you can fix this!

@thorny dune

[thorny dune]

Hello there, this should now be solved and you can connect

[karmic saffron]

Thanks

[loud dragon]

А що сталось з RUSTORIA EU MEDIUM він ще позавчора буд місячним а зараз він двотижневий

@thorny dune

[thorny dune]

Do you mean in the server browser in-game?

[loud dragon]

ну сам сервер ще 2 дні тому був місячним а зараз я на нього зайшов і вже пишеться що він місячний

[thorny dune]

I'm not 100% sure what it is you are trying to say here. EU Medium wipes every 2 weeks or on forced.

[loud dragon]

2/3 days ago in server browser of the game the rustoria eu medium was in category "monthly"

[thorny dune]

This may of been a visual bug with the browser as this server has never been monthly

[loud dragon]

ok...

thx

[blissful herald]

@inner loom

!steamID

[marble mantle]

Hey, @blissful herald

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sleek citrus]

I want to know what specific functions vip has

[blissful herald]

for Vanilla servers only Queue skip - for modded there different kits

[sleek citrus]

thx

[meager shale]

can we make a poll to get long servers to 16 ui???