support

[thin plover]

because he's the banning admin...

[soft blade]

the server admins are absolute jokes 4 hours later still banned for no fuckin reason

shut up cloudie

no shut it

[hearty fulcrum]

if you do not need support, go to #general

[soft blade]

i need support on my appeal but you cant do that so nahh

no

no

and no

[hearty fulcrum]

if you are rude to staff members who are trying to help, you will likely not be receiving further support. good luck.

[regal zodiac]

nah he gotta eat all day bro can't get to them appeals

[thin plover]

do you need any support at all or you're just here to insult our staff

[hearty fulcrum]

#general

[regal zodiac]

@soft blade need his ticket supported

[thin plover]

your ban seem legitimate, I'd be patient if I was you

[hearty fulcrum]

if you personally do not need support, then you do not need to be typing in here. please head to #general

[soft blade]

i need support on my appeal

[thin plover]

yeah, it's 1-3 business days

[soft blade]

lmao youre a joke

[hearty fulcrum]

.

[thin plover]

have a good night my friend!

[hoary mantle]

i need a support

[hearty fulcrum]

hello, how can i help?

[hoary mantle]

i was banned for cheating in EU main, but i dont cheat

[hearty fulcrum]

okay, have you created an appeal?

[hoary mantle]

yep

[thin plover]

what's your steam ID?

[hearty fulcrum]

?steamid

[marble mantle]

Hey, @hoary mantle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hoary mantle]

76561199033324911

[thin plover]

there I fixed it, you were just linked to something by accident, you can join in 10 minutes

[hoary mantle]

okay thanks

[thin plover]

you made an appeal right?

I will also accept

[hoary mantle]

yes i made appeal

[thin plover]

I don't see any appeal but you are unbanned anyway

[hoary mantle]

okay tanks wery much

[serene vault]

wtf

im a girl too

can u unban me now?

[rare wasp]

looking for support in channel

[hearty fulcrum]

hello, what can i help you with?

[rare wasp]

banned for hacker assocsation =

[analog raft]

any admin online? Our team need help

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @rare wasp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

<@&274971100184576010> https://www.youtube.com/watch?v=x7TOFiDcTKA&t=2s

[hearty fulcrum]

https://rustoria.co/rules

[near halo]

Ain’t no way

You unban someone in the matter of seconds

[thin plover]

what can we help you with?

[near halo]

After saying to us your not the banning admin? @thin plover

How come you unbanned Emils so quick

[thin plover]

because he's not supposed to be banned

and why are you evading your mute

[near halo]

My teammate either?

Who am I evading?

Any proof?

[thin plover]

bye bye

[hearty fulcrum]

hello, what do you need help with?

[analog raft]

Hi admins, one of our teammate was banned for hacking. But he did not use any of the hacks. And the rest of us received a association with hacker

can you help us went over that suspension for hacking?

He was using VPN

[hearty fulcrum]

is your teammate in discord here?

[analog raft]

they are not

[hearty fulcrum]

please ask them for their steam id

[analog raft]

give me one second

[hearty fulcrum]

!appeal - has your teammate created an appeal yet?

[marble mantle]

Hey, @hearty fulcrum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[analog raft]

76561198244262138, 76561198379110801, 76561198101786888, 76561199381777416, 76561198843185923, 76561198367401935, 76561198339054615

we did submit appeals, but just worried about others trying to raid us

[hearty fulcrum]

just the teammate who was banned for hacking

[analog raft]

76561198339054615

[hearty fulcrum]

i've gotten an admin opinion, and they have not checked yet, but from your explanation of the situation, it does not seem to be a vpn ban.

i believe your teammate and your team will have to wait for the banning admin to review the appeals

[analog raft]

thank you for the help, this "hacking" suspsion happened to us multiple times already. But every time it proved to be a wrong suspension

[hearty fulcrum]

you can include this information in a reply to your own appeal and ask the admin about it.

[thin plover]

yeah this one wasn't wrong, it need to be appealed

[analog raft]

We just played normally as always, but it just came from no reason

But there was one thing we noticed before suspension

there was a player threatened us in game, saying he will give us a uspension

And then we were out

[hearty fulcrum]

it may seem like it comes from nothing or the ban is wrong, but the admins do not ban without an investigation into the situation

if you explain your situation fully, the admin will be able to double check and verify the information

[thin plover]

yeah players can't ban you

[dawn tulip]

Why is it the third time on eu main that wipe is delayed by 20 minutes?

[analog raft]

I think we did our best explaining the situation. Thank you for the help and we are looking for the further information

[woeful nebula]

hey can i get some help on rustoria mondays us??

any admin still on by chance?

[hexed nimbus]

Help with what ?

[woeful nebula]

@hexed nimbus can you look into big gage on this server please he has locked on from unrealistic distances multiple times i could even go bait a clip if needed?

[hexed nimbus]

!report

[marble mantle]

Hey, @woeful nebula

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

@tawdry pulsar hello, do you need support?

[tawdry pulsar]

yes actually, it wont let me load in

I get a error code

[thin plover]

I really wonder!

[tawdry pulsar]

know any solutions?

[thin plover]

is it like EAC game banned?

or ban evasion

[tawdry pulsar]

THAT IS EXACTLY BOTH OF THEM

[thin plover]

crazy!

[tawdry pulsar]

you must know a fix

[long wren]

👀

[solar rampart]

hello

why im muted?

hello i need help

admin

[long wren]

hello

[long wren]

!appeal

[marble mantle]

Hey, @solar rampart

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solar rampart]

I already send

apeal bro

[light juniper]

why i get banned

[solar rampart]

I did not say bad words on chat

i have proff screenshot

what i say

[light juniper]

i just got banned and it says come to discord

cause i said the p word

[thin plover]

whats the name after?

[light juniper]

Skyline

GTST

[thin plover]

@blissful herald

[light juniper]

i did nothing

i just lost a online raid and i called them the P word

[blissful herald]

!steamID

[marble mantle]

Hey, @light juniper

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[light juniper]

and got nammed

https://steamcommunity.com/profiles/76561199444032504/

[blissful herald]

Check DM's please

[pastel oar]

Report

[marble mantle]

Hey, @pastel oar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lost jungle]

why are dudes in here getting unbanned but yet im banned for literally not doing anything

[timber bridge]

You're banned for playing with a cheater.

[lost jungle]

but yet wasnt playing with a cheater

[tulip finch]

i was playing with someone i met tonight didnt know he was cheating

[lost jungle]

iw asnt even playing with one just being a friendly neighbor

[tulip finch]

litterly met him like 2 hours ago max

[timber bridge]

Just gotta appeal and the admin in charge will look

[timber bridge]

Same to you.

[brisk tree]

how to apply for a unband?

[timber bridge]

!appeal

[marble mantle]

Hey, @brisk tree

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ebon bough]

i got my base grifed by an ex teamate

is there anyway an admin can remove something off my base

@timber bridge

[timber bridge]

We cannot interfere in game in any capacity, sorry.

[ebon bough]

dam

[tulip finch]

how do i check appeal status

[hearty fulcrum]

please go to https://rustoria.co/support and sign in to steam

[tulip finch]

be a og and check my ticket im innocent

[hearty fulcrum]

!report @prime frost - you cannot report a cheater in dms. please create a ticket, and an admin will investigate when they see your ticket. thank you

[marble mantle]

Hey, @prime frost

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[olive heron]

hello can I get vpn on rustoria us main?

[hearty fulcrum]

vpns are allowed, and you do not need to get whitelist.

[olive heron]

ok ty

my vpn is proton vpn is this good or no

[sacred nimbus]

hey cheater on us main

making ticket rn

with a clip of him aimbotting and esping 3 of us

why do i get cheated on every wipe i play

LETS GO HE GOT BANNED BUT ALL MY LOOT GONE FFAS!!!!

can i get my loot or get told where he got banned

i just spent 5 hrs getting that shit to die to a cheater

[hearty fulcrum]

admins cannot and will not give away or recover/return any loot. they do not interfere in gameplay.

@tawny ember this is the #support channel. please post LFG in #looking-for-group

[sacred nimbus]

ik but like cmon bro

like tf am i meant to do

[hearty fulcrum]

you can raid their base if you know where it is

[icy eagle]

how do I open a ticket

[hexed nimbus]

To report or appeal a ban ??

[icy eagle]

appeal

[sacred nimbus]

bro how am i meant to know where it is he killed me in train tunnels

[hexed nimbus]

!appeal

[marble mantle]

Hey, @icy eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sacred nimbus]

like i get him banned for someone else to get all my loot probably

[hexed nimbus]

He got banned so cheater is gone what’s the problem it’s just pixels mate. Fact is the cheater can’t ruin your or somebody else his game again

[plucky vortex]

report a player

[marble mantle]

Hey, @plucky vortex

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sturdy heart]

hi i need to unlink my old discord account on ur website but it says it failed

[drifting condor]

안녕하세요

hello

Is the manager here?

[sand hawk]

why i cant play "disconnect: ban evasion" im make appeal but u cant join can u help me pls

[hearty fulcrum]

안녕하세요

어떻게 도와드릴까요?

[hearty fulcrum]

!unlink - have you tried this already?

[marble mantle]

Hey, @sturdy heart

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[hearty fulcrum]

please wait for the admin to look at your appeal

[sand hawk]

😀

[drifting condor]

안녕하세요

어제 핵유저한테 집 레이드 당하고

아이템 다뺏겨서 주변에 가까운 베이스가서 템좀 구걸했는데 팀원 초대해줘서 같이 플레이 1시간반? 정도 했거든요?

[hearty fulcrum]

네네

[drifting condor]

근데 플레이위드치터라는데

저희가 얘네들이 치터인지 어떻게 아나요

우리집 부순 치터들은 신고 아무리해도 벤안되고

핵이 무슨 이렇게 많나요 서버에

미치겠네요

로그 기록 다남지않나요?

[icy eagle]

@hearty fulcrum can you appeal my ban please?

can someone appeal my ban please

[sturdy heart]

unlink request failed to send

[icy eagle]

can someone appeal my ban please???

[drifting condor]

저번에 알려주신대로 다시 링크들어가서 의견제출했는데

해결방법을 알고싶어서요

또 이런일이 생길 거 같은데

[hearty fulcrum]

잠시만요

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @icy eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty fulcrum]

not sure why that is. maybe try again after a couple minutes? and make sure you are requesting for the right account

[icy eagle]

1-3 business days to read my appeal is crazy

i just want to play 😦

[sturdy heart]

ook

[drifting condor]

네

[hearty fulcrum]

러스토리아 공식 사이트와 서버 접속 하실 때 뜨는 게임 내 서버 정보에 규칙 읽어보시면 핵유저와 플레이는 엄격히 금지되어 있다고 적혀 있습니다. 핵유저인 줄 몰랐어도 마찬가지로 일시적인 밴을 받으실 겁니다.

[drifting condor]

당연하죠 스팀의 모든게임은 엄격히 핵사용 및 핵유저와의 게임플레이를 금지하고

대부분의 유저들은 핵유저를 혐오합니다

[hearty fulcrum]

신고를 하셨다면 밴 당했을 수도 있고 어쩌면 안 당했을 수도 있어요. 어드민 분들께서는 일반 플레이어에게 없는 정보들이 있으시고 충분히 확인하실 수 있는만큼 확인하시고 결정하십니다. 티켓 답변은 https://rustoria.co/support/tickets 로 가시면 확인 가능하십니다.

[drifting condor]

중요한건 왜 핵유저가 플레이를 4일이 넘는 기간동안 플레이를 할수 있었다는거고 일반 유저는 어떻게 알수있을까요

4일간 저희 베이스 앞에 생활하고 있었다면

4일동안 벤정황이 없으니 당연히 핵유저가 아닐거라고 생각을 했죠?

eac와 vac, 그리고 서버 운영자가 계심에도 핵유저가 1일도아닌 몇일이 지나도 문제없이 플레이를 할수있다는 환경이라는건데

일반유저가 충분히 확인이 얼만큼 더 필요한가요

매니저님께 따지는게 아닙니다.

[hearty fulcrum]

이건 저의 개인적인 의견이지만 핵유저가 많은 건 러토나 그 어느 서버에 유니크한 문제가 아닙니다. 현재 러스트라는 서버 자체에 핵유저들이 꽤 많고 그의 비해 안티치트 프로그램이 많이 딸린다고 생각합니다. 이 부분에서는 서버로써 러토가 어떻게 할 수 있는 건 들어오는 신고 확인과 밴 밖에 없습니다.

[drifting condor]

바쁘신 와중에 도와주셔서 항상 감사합니다.

[languid canopy]

cant connect to rustoria eu main
me and my friend has vip, but we got stucked in queue for an hour, could u help us please?

[winged zephyr]

что

[drifting condor]

하지만 이러한 억울한 부분은 기록으로 충분히 확인 가능하지않나요?

[winged zephyr]

по руски

???

[drifting condor]

적어도 저같은 유저들의 벤해제를 신속히 도와주셨으면 합니다.

오히려 요즘 유저들사이에 사설서버가 핵유저에 대한 대응(벤)이 훨씬 빠르다고도 할정도입니다

[neon crown]

почему мне отклонили апелляцию ??

[drifting condor]

몇날몇일을 고생해서 베이스를 짓고 러스트게임을 하고있는데 핵유저한테 집이 없어진것도 속상하고 화나는 상황에

[mental dirge]

hey theres a base that teleports you inside and you get insta killed

[drifting condor]

4일 이상 있던 앞집사람들에게 도움요청하고 팀맺어서

벤을 당한다니요

[hazy tendon]

admin can you please ban ENTAIT X he has aim bot!

[drifting condor]

당할수있죠 그렇다면 사유신청에 대해서 좀더 빠르게 해결해주실수 있는 방법이 있으신가요

[hearty fulcrum]

러스토리아 어드민 분들은 봇도 아니고 프로그램도 아니고 본인의 일상에서 시간을 투자해주시는 사람들이십니다. 러토의 25개의 서버에 플레이 중인 수백, 수천 인원의 플레이어들을 모두 확인 할 수가 없고 EAC는 저희가 만든 것도 아니고 어떻게 손을 댈 수 있는 부분이 아닙니다.

[fossil igloo]

Server?

[drifting condor]

그렇군요

[neon crown]

Why was my appeal rejected?

[drifting condor]

서버 운영자분들 입장도 굉장히

어려운 상황이시겠네요

이해했습니다

[languid canopy]

cant connect to rustoria eu main
me and my friend has vip, but we got stucked in queue for an hour, could u help us please?
Could someone answer me please?
i got ticket, wrote it here, in general, in donators group. and no answers anywhere

[mental dirge]

hey admins theres a base in eu medium and it teleports you inside from outside and you get killed can you check it out

[hazy tendon]

eu mondays

hoppel eu mondays

admin?

[hearty fulcrum]

동현님과 같이 모르고 억울하게 플레잉 윗 해커 밴 당하시는 분들도 계시지만 충분히 알았으면서 몰랐다고 속이려고 하며 밴 해제를 받으려고 하는 플레이어 분들도 똑같이 계실 겁니다. 개인적으로 이렇게 안 한다면 그 누구나 핵유저 고용해서 서버 플레이 해놓고 몰랐다고 우기고 쉽게 밴해제 받을 플레이어들이 생길 거 같아 모든 유저 분들이 더 게임하기 힘드실 거라고 예상합니다.

[drifting condor]

이해하였습니다.

참

어렵네요

휴

그렇다면 번거로우시겠지만 답변요청을 좀더 빠르게 해주실수있는 방법이 있으실까요

[hearty fulcrum]

마지막으로, 핵유저들이 서버에 많다고 느끼시면 느끼실 수록 오래 알고 지냈던 지인 분 아니면 러스트에서 쉽게 누군가와 팀을 맺거나 믿지 않는 것을 추천 드립니다. 동현님의 말씀을 들어보니까 동현님의 베이스 레이드한 핵유저들이 나중에 동현님과 팀 맺은 플레이어들일지도 모른다는 생각이 드네요.

[drifting condor]

그건 아닌걸 확인하였습니다 스팀 프로필과

아이디가 전혀 달랐습니다

저희를 레이드한 외국인 3명은

[hearty fulcrum]

어떤 부분에 대한 답변을 받고 싶으신 건가요? 항소/어필 문의 신청해주셨나요?

[drifting condor]

네 항소하였습니다

[hearty fulcrum]

핵유저 채팅으로 말씀해주시지 않는게 좋습니다 메세지 지워드릴게요

[drifting condor]

신고란이 또 따로있나요?

스팀아이디넘버까지 알고있습니다

[hearty fulcrum]

평균적으로 항소는 1-3일 걸리지만 주말 시간에는 조금 더 걸릴 수도 있고 상황에 따라 매번 다릅니다. 저는 어드민이 아니라 동현님의 상황에 대한 정보를 모두 갖고 있는 건 아니지만, 플레잉 윗 해커 밴은 주로 실수가 아니라 밴이 남아있으실 거고 처음 몇번은 일시적인 밴이니 아마 1-2주 뒤에 다시 러토 서버 플레이가 가능하실 겁니다.

[hearty fulcrum]

!ticketkr

[marble mantle]

안녕하세요 @drifting condor

우리서버 플레이어중에 규칙 위반자가있다면 채팅에 이명령어를 사용하여 무엇때문에 신고를하는지와 그사람의 인게임 닉네임 또는 스팀프로필링크를 같이 적어서 신고해주세요

예시) /ticket add "Favian 이라는 플레이어가 에임봇을 사용하고있어요"

티켓에 증거를 포함하려면 다음 방법을 사용하십시오.
- 스크린샷을 첨부하려면 Imgur와 같은 서비스에 업로드하고 /ticket에 링크를 포함하세요.
- 비디오 증거를 첨부하려면 Streamable 또는 YouTube와 같은 서비스에 업로드하고 /티켓에 링크를 포함하십시오.

만약에 차단되어 이의 제기를하고싶으시다면 디스코드에서 !appealKR 를 사용하세요.

[hearty fulcrum]

https://rustoria.co/support/tickets

여기로 가시면 신고가 가능하십니다

[drifting condor]

감사합니다.

항상 고생많으십니다

[chilly parcel]

!link Are you sure your account is linked correctly and did you try to reconnect?

[hearty fulcrum]

아닙니다 좋은 하루 되시길 바래요

[marble mantle]

Hey, @languid canopy

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[chilly parcel]

!report

[marble mantle]

Hey, @hazy tendon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

!ticket - if you haven’t already, please create a ticket and an admin will check it out when they see your ticket

[marble mantle]

Hey, @mental dirge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mental dirge]

yes we made ticket

[delicate sphinx]

Can an admin help me out please? Not sure how, but the bag behind my bunker is now gone after logging out for a little bit. Wasn't raided :/

[languid canopy]

of course i am sure and i tried to reconnect right now. again queue...... was sitting more than 1 hour and again
my friend has the same problem

we bought vips before on your server and all were ok. now that problem

[hearty fulcrum]

thank you for notifying us—an admin will check it out when they get to your ticket

[chilly parcel]

I’ll dm u in private

[languid canopy]

ok, thanks

[hearty fulcrum]

was the bag inside or outside?

[delicate sphinx]

@hearty fulcrum It was inside my bunker, I went afk for a few hours... and now my bag is gone. I wasn't raided

Now I literally can't get behind my bunker 😦

[languid canopy]

i got a payment support ticket aswell
wrote everything there for both me and my friends, linked our steam profiles

[raven mist]

Gotta wait for them to reply

[hearty fulcrum]

i’m not sure why that may be. i’m not sure if an admin would be able to help you out with this either, but you could try sending in a ticket to see if they could check? again, i don’t know if they would be able to do anything or give you any answers

[languid canopy]

it' strange... we are paying for playing without queue and now we are sitting in queue in game plus sitting in queue for reply... double kill ahaha

[chilly parcel]

Yea, unfortunately if you’ve done that you have already taken the necessary steps. But i assume something went wrong with a server name.

[languid canopy]

what do u mean under server name?(

[delicate sphinx]

How would that happen if I didn't delete my bag? I couldn't have done that if you have to delete the bag by holding it

[chilly parcel]

All that matters is if you double checked everything on your end. And you know you did nothing wrong you unfortunately have to wait for the #payment-support ticket

[chilly parcel]

Could you please rephrase your question?

[delicate sphinx]

I logged out with a bag behind my bunker, and a few hours AFK my bag is now gone. I just don't know how that would happen

[chilly parcel]

Unfortunately i believe you have been raided then.

[raven mist]

Admins wouldnt interfere with gameplay

[chilly parcel]

Did you check if you got build priviledge?

[delicate sphinx]

My base is untouched lol. I still have building priv

External TCs. There isn't a way I was raided

[chilly parcel]

Lemme dm u in private wilson

[delicate sphinx]

Thank you

[languid canopy]

for how long do i need to wait?(
before some mounths ago i had trouble with ban... admin dmed me and we trying to take it off for like 10 times. 10 times i got unbanned and again ban, unban and ban, unban and ban xD
like 3 hours we were solving that problem
now problem with vip ^^

[gloomy sparrow]

If you have made a payment support ticket the admins will get back to you asap

[raven mist]

Only a few have access to payment support tickets.. so gotta wait for them

[languid canopy]

check general channel... i wrote everything there aswell
2 screens.. screen about queue in rust and screen about my rustoria profile, where u can see, that i got vip last week xD
i now that i am annoying, but dont have so much time to wait(

[chilly parcel]

Admins are very quick usually id guess another hour max 🙂 but thats just a guess

[languid canopy]

aswell as my friend ahaha

we both got stucked xD

[hearty fulcrum]

it can take a while as very few people have access to the information required to help with #payment-support as these as situations that deal with personal information. it is done this way for the protection of your personal information, so please try to be patient.

if your friend is also having issues, i believe it may be better to have them submit their own #payment-support ticket with their own information as well

[languid canopy]

i am trying to be patient((
but paying money for not to be patient ahahaha
that's why i pay... i dont like to waste time like this
and now we are stucked(

[hearty fulcrum]

we apologize for the inconvenience. i'm sure the payment support team will respond as soon as they are able to, but you may have to wait a while since there are only a few people assisting with those tickets.

[wanton bison]

if any admins has some time please check Appeal #e1dcdd i dont understand what happend

[gloomy sparrow]

Only the banning admin can look at your appeal and the standard waiting time is 1-3 business days

[wanton bison]

it was not me cheating tho why so long

[gloomy sparrow]

What does the disconnect mesasge say?

[wanton bison]

playing with hacker

but no one was online that was cheating since me and my friend got both banned for playing with hacker

so we have no idea who was cheating since no one else was online

so we can kick him form group

[gloomy sparrow]

A association ban is usually 7 days so i suggest that you put all the important information in the appeal if you wish to get unbanned sooner

[wanton bison]

i did

[dire spade]

@balmy cypress what u want me to do since u said i should come here

[balmy cypress]

https://discord.gg/f3gaBRba

[blissful herald]

!steamID

[marble mantle]

Hey, @dire spade

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dire spade]

erm.... why?

[balmy cypress]

Come and we will chat

[balmy cypress]

Need to leave shortly so come chat now or we will have to chat later today

[unborn basin]

hello luke long time no see

free bunny! hes legit gunner

[balmy cypress]

He can come chat and that will likely happen

[unborn basin]

do u remember me?

[balmy cypress]

No idea who you are

[unborn basin]

i havent played toria since lockdown

[unborn basin]

damn vio

[fast stag]

how do i make a ticket

[marble mantle]

Hey, @fast stag

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

oh no

tocket :(

[dire spade]

ong free buddy

[unborn basin]

u might remember i pinged everyone with the bot and ryan banned me

[balmy cypress]

not sure

[unborn basin]

long long time ago

[balmy cypress]

Coming or nah?

[unborn basin]

like 2020

[dire spade]

i wanna know what i did

[unborn basin]

is aden still staff here?

or kawaii

[hearty fulcrum]

please head to #general if you do not need support

[balmy cypress]

Come voice and we can chat, otherwise ban stays in place

[fast stag]

is there an admin i can speak to?

[dire spade]

ok im comming

[ebon swift]

URGENT❗ ❗ ❗ Please review my ban appeal ticket on your website

[fast stag]

Luke where do i join

to speak with you

[hearty fulcrum]

please do not call out rulebreakers in chat. if a ticket has been submitted, an admin will look into it. there are many tickets besides yours, so we would appreciate your patience. @hazy tendon

[hazy tendon]

thank's and my bad

[hearty fulcrum]

no worries, thank you for waiting

[hearty fulcrum]

appeals can take an average of 1-3 business days but may vary depending on each situation. please wait for the admin to respond, thank you.

[fast stag]

hey cloudie where do we join to speak to someone right now

[torn heart]

depends what you need to speak to someone about

[hearty fulcrum]

i am not luke nor am i an admin, but if there is something you need help with, i may be able to help

[fast stag]

ban appeal. we put over 100 hours this wipe and finally got a base down

and got banned for hacking?

[ebon swift]

we´ve just been wrongfully banned. We need to speak with a mod ASAP

[torn heart]

We don't speak in voice regarding appeals, make an appeal on the site as it establishes a direct line of communication between you and the admin who banned you.

[unborn basin]

dirty cheating scum!

[hearty fulcrum]

yes, what jacob has said above, and you can reply to your own appeal with all of the necessary information, explanation, and evidence you would like to include, and the admin will be able to check it there

[unborn basin]

7/8 mutual servers with @near halo are cheating servers 💯

smh

ban him!

[hearty fulcrum]

as i told you already, please keep the #support channel for support only.

if you yourself do not need support, you can move to #general

[fast stag]

I understand and sorry for being annoying but are we supposed to let the 100+ hours we put into this wipe out the window because of a mistake?

[dire spade]

wrong bunny dumbass

[hearty fulcrum]

.

@open mason hello, do you need support?

[ebon swift]

we can not wait 1-3 business days to be appealed, our massive base can´t survive more than a day without upkeep.... You have to understand most of us have put up around 100 hours this wipe and got VIPs.

[unborn basin]

#general message

[hearty fulcrum]

false bans are extremely rare, i believe.

[hearty fulcrum]

1-3 business days is an average. depending on each situation, it may change.

[open mason]

how to purchse vip

[hearty fulcrum]

which server?

[open mason]

.co eu main

[hazy tendon]

9 dollers for 30 days

12 sorry

8 for 5 days

[open mason]

ok thx

[hearty fulcrum]

here is the link for eu main: https://donate.rustoria.co/packages.php?game=3&server=19
i think it is out of stock right now
you can get notifications for when it is in stock here by clicking "eu main" button here #vip-stock-role-assign

[forest lynx]

23 player w8 2h when in server 600 players it's normal? or i have Bug

[hearty fulcrum]

it is normal. it just means no one is leaving

[pine blade]

when restock ?

[forest lynx]

but queu 300 and he left normal

[hearty fulcrum]

when someone else's vip is finished. you can get notifications when it is in stock here #vip-stock-role-assign

[hearty fulcrum]

sorry, i am confused. what do you mean?

[twilit sonnet]

Is there an admin awake?

[shadow summit]

can you expand the slots on rustoria eu main, 300 people queue and only 600 slots, I will be grateful

[ornate lynx]

Is there an administrator present? Rustoria.co-US Low Pop shows that I have been hacked and I did not use a hacker

[quick bronze]

I want to buy VIP on Eu main

[twilit sonnet]

@ornate lynx same here on rustoria us main

[dire spade]

that did not happen

#FreeBunny

[solemn mountain]

how to off auto doors?

[thorny dune]

You can use /ad to turn it off

[forest lynx]

imposible 40 min 1 player off qu

its bug

600 online

[twilit sonnet]

Berch can you help out?

Help me our*

[thorny dune]

I can certainly try, what's up?

[solemn mountain]

thx

[twilit sonnet]

Can people spam report to get someone banned?

[blissful herald]

no

we don't ban based on how many rteports player gets

[twilit sonnet]

Do yall like review footage?

[blissful herald]

we have our own ways to check stuff

[twilit sonnet]

Ok I was just wondering because if yall had footage where I was “hacking” it would be nice to see it

[ornate lynx]

I didn't do anything, but when I tried playing the game again, it showed hacking

Can you help me check what the situation is

[blissful herald]

[blissful herald]

yeah, no server out there will provide any sort of proof to a cheater(if you mean that) so they can go around the stuff next time

[twilit sonnet]

Ok how long is a ban appeal usually last?

[blissful herald]

if you are banned, make a appeal and just wait for a Banning admin reply

[twilit sonnet]

Ok

[gusty crown]

hello, I haven't played on your server since I was in the hospital and got banned. is there anything I can do about it

[blissful herald]

!appeal

[marble mantle]

Hey, @gusty crown

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[void condor]

Aware of US_Long, coming back up now

[ornate lynx]

@blissful herald I have already appealed, but my friend asked me to come here to handle it. I just hope to start playing games as soon as possible

[formal anvil]

is us long down?

[blissful herald]

we do not handle Ban appeals via discord

[formal anvil]

i randomly crashed and cant get back in at all

[blissful herald]

give 5-10min it should be abck up

I see that its down atm

[formal anvil]

ok thanks i just like fell dead in thew middle of airfield so

hope no one shows up ig

[ornate lynx]

Okay, how long do I need to wait

[blissful herald]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ornate lynx]

[summer belfry]

wtf, lined up for 4hrs still not in

[formal anvil]

what sever

[summer belfry]

eu main

[formal anvil]

f lmfao

glad im us and shit is dead

[balmy cypress]

while pop is higher than max limit, queue won't move unless you are vip

[summer belfry]

xD

[balmy cypress]

609/600 those 9 need to leave

[summer belfry]

ok,i see

[bleak totem]

Is US Long going to go down for scheduled reset or is it skipping it sincei it just reset

[formal anvil]

same it just turned off

[formal anvil]

is us long still off?

[fast moon]

Yo

[hollow current]

DM me and we Will discuss this further

[balmy cypress]

its restarting

should be up soon

20% up

[formal anvil]

ok cool thanks 👍

[steady cedar]

Any chance we can get an admin to U19 On US Long to watch the chinese blow our base up

[fast moon]

Admin on?

[steady cedar]

60 chinese vs 5 americans

[lunar dagger]

its been down for like 21 minutes now

[marble mantle]

Hey, @steady cedar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[drifting lily]

why does it say disconnected for hacking when i load into a server

[marble mantle]

Hey, @drifting lily

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lunar dagger]

why do you think

[void condor]

US Long crashed, it's skipping the daily restart and is coming back up

[drifting lily]

i dont hack?

[lunar dagger]

ok idc

[drifting lily]

i got banned on another account

[lunar dagger]

you have a game ban less than 16 days ago read rules my guy

you cant have game bans less than 18 days old, 2 game bans is 30, 3 is like 60 and 4 is permenantly banned of the servers

[lunar dagger]

it took me like 5 seconds to find out the reason you were banned

maybe try reading instead of crying like a baby in chat

[sweet raft]

i already make an appeal for the unban, now i just need to wait for it right?

[blissful herald]

180 days -1 year and so on 😄

not 18 XD

[fast moon]

👋

[hazy tendon]

hey admin i am so sure he is cheating ENTAIT you have to check him later if possible

[formal anvil]

@blissful herald chinese raiding a huge us base on us long and theyre cheating rly hard

sorry for pinging

[marble mantle]

Hey, @hazy tendon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[bleak totem]

So cancer that the chinese got a reset on their raid bc your crap server crashed

[quick bronze]

I want to buy VIP on Eu main

!!!!

1000$

[scenic jungle]

EU Main VIP is currently out of stock, when more is available a message will be put in #vip-stock-alerts

[near halo]

i want to buy VIP on Vanilla EU Main

[lost shoal]

Does the duo trio 5x wipe on Tuesdays?

[oblique pike]

when will the us mondays be back up

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[chilly parcel]

!donate

[dense torrent]

what does noplim mean?

in team size

[fading pilot]

pls ban cheat friend on rustoria eu long name Lama

[muted fern]

I got banned for no reason a day ago, but the site says 3 months ago, the nickname is Trader, EU Medium, which I haven’t played for a long time

[rotund hazel]

!ticket

[marble mantle]

Hey, @fading pilot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dusk scroll]

Will the server be expanded or is 600 slots the max? (rustoria.eu main)

[rotund hazel]

!slots

[marble mantle]

Hey, @dusk scroll

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[daring viper]

can i directly talk to any server admins?

[smoky cape]

What do you need to contact an admin for

[daring viper]

i’ve waited over 180 days for my game ban to come off my record and would like to play rust on a different account again

from what i was told that’s how it works

[smoky cape]

Yup that's how it works

[daring viper]

so will i be banned for “ban evading” on rustoria?

[smoky cape]

No

[daring viper]

ok thanks!

[smoky cape]

No problem

[weak violet]

Unban me

[marble mantle]

Hey, @weak violet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[daring viper]

another question. i was game banned while on rustoria servers a while back. does that effect anything?

[daring viper]

i was being an idiot

[smoky cape]

Do you remember what you were banned for?

[daring viper]

i’m pretty sure it just said “banned by anti cheat”

[smoky cape]

Hmm. I'm not quite sure actually. But what I do know is that when your gamaban is over 180 days old, you can join Rustoria servers on a different account

[daring viper]

ok i’ll test it out and see, and if i get banned ill make an appeal

[ashen light]

hey!

why my queue so slow?

1 guy/30m/1h

im 11

-_-

[smoky cape]

Because not many people are leaving therefore queue is moving slow

[unique sandal]

hey is there anyway i can talk to an admin i have made an appeal on the website

[smoky cape]

Please wait for the banning admin to respond to your appeal. Standard response time takes 1-3 business days

[unique sandal]

okei thanks..

[ashen light]

Increase slots

to 850

[smoky cape]

/slots

[marble mantle]

Hey, @ashen light

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[ashen light]

scam.

not dynamic

[smoky cape]

Not a scam

[ashen light]

scam.

i know it.

I playing 15k hours here

bro

i know this system

[smoky cape]

Think what you'd like but the only way slots work are that way

[ashen light]

admins don't increasing slots

350 que

and 600 online

50%

why?

50% que of the 600 online

500> vip

[wispy dirge]

#looking-for-group

[sand hawk]

Any news about the ban?

[surreal kelp]

Slots do not work like that. There is a hard limit of the server capacity and extra slots open based on demand. If demand was infinite that does not mean that there would be infinite slots on the server.

[marble mantle]

Hey, @brazen lark

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[limpid belfry]

admin onm rustoria eu 2x please, hacker i made a ticket hes stolen like 20 rockets from us

donald trump is his name

[blissful herald]

seems hes banned

[limpid belfry]

thanks hes banned, but he stole all of our explosives and then spidered out of the compound, unfortunetly the b an was about 30s late and we cant find where he logged? could you tell us?

[blissful herald]

The player got Banned 1 minute before you even made a ticket

you will ned to just run around and see and hope hes close to your base sleeping

[limpid belfry]

that is not true, I made the ticket like 5-10mins before he was banned, he was literally talking to us after i made the ticket and i was being nice to him trying to distract him long enough for someone to ban him

[blissful herald]

Today at 7:04 PM ticket made - 7:03 PM
Donald Trump left the server (banned)

so clearly hes somehwere close to your base

just run around and see, might get lucky maybe if hes still around there sleeping

[limpid belfry]

nice...

we already know hes close... we want to know where he logged off? seems pretty unfair tonot tell us after he just stole everything from us

but you can run many grids in 1minute, thats easily like a 40 grid square to search

and since the pop is like 500 were never finding that

[royal hazel]

розбаньте меня

[toxic shard]

It wouldn't be fair

there is no way to know which loot comes from who, therefore the only way to leave it fair is to leave it random

[autumn stirrup]

how long take appeal... im w8ting 16h...

[dusk scroll]

What time is the server restart?

[lost shoal]

Looking for a third to start the new wipe on Saturday with

[timber bridge]

1-3 days

[autumn stirrup]

https://tenor.com/view/haha-funny-lol-laughing-out-loud-giggle-gif-15515505

[autumn stirrup]

who check it?

[dusk scroll]

да ты нахуй далбоёб, мать ебал сиди в бане дальше

уёбише

[timber bridge]

An admin.

[fathom mica]

slotss pls

[timber bridge]

!slots

[marble mantle]

Hey, @fathom mica

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[dusk scroll]

.

[dusk scroll]

scam

[ashen light]

yes

scam

i know it

da

Leo hello

[dusk scroll]

admins can i take vip for free pls👉 👈 🥺 ?

👉 👈

[sharp scarab]

@timber bridge can you check some guy i think he is cheating

[dusk scroll]

Me?

[sharp scarab]

@dusk scroll no

[dusk scroll]

https://tenor.com/view/shit-my-pants-its-it-it-is-alive-funny-face-gif-13949223

[blissful herald]

Move to #general please if you do not need help anymore

as this is support channel

[sharp scarab]

@blissful herald can you help me

[blissful herald]

did you made a report?

[sharp scarab]

yes

[blissful herald]

then soembody will get to it

[ashen light]

@blissful herald

help me

too

im kicked 3 times from the server
without reason
im waiting queue 300 again
...

so shit

so slow que

[blissful herald]

!slots

[marble mantle]

Hey, @ashen light

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[ashen light]

its fake

[sharp scarab]

@blissful herald oK thanks

[plucky hatch]

How can i directly speak to a mod

[dusk scroll]

it doesn't work that way

[blissful herald]

about what.,,,

[ashen light]

in chat

[dusk scroll]

[blissful herald]

Move to #general please and stop spamming

I will issue a mute other way

[scarlet gust]

Bro I need help, I’m not hacking or anything the server hasn’t banned me but it keeps saying “Disconnected: Hacking”

[ashen light]

give me free v.i.p for 2 minute

im want go game

https://tenor.com/view/angry-mad-nope-gif-10535329

[marble mantle]

Hey, @scarlet gust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusk scroll]

https://tenor.com/view/fat-giga-chad-giga-chad-gif-27579572

[marble mantle]

Hey, @plucky hatch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cobalt latch]

hey, my ban for playing with hacker expired 5mins ago but I still can't join, does it need to be removed manually or something ?

[plucky hatch]

Samee

[blissful herald]

do not spam connect - wait 10-15min then try joining again

[cobalt latch]

ok, thanks

[scarlet gust]

@blissful herald any chance you could help me ?

[blissful herald]

with what...

[scarlet gust]

I’m not hacking or anything the server hasn’t banned me but it keeps saying “Disconnected: Hacking” does this mean I am banned or not ?

Just got my pc bro

[blissful herald]

!steamID

[marble mantle]

Hey, @scarlet gust

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near eagle]

why the hell is small oilrig not respawning, like there is not radioation its so stupid ..

people just hold it for years on main

no counter play towards it

its legit dumb and tilting 😭

[blissful herald]

THat was checked today and seems a Rust issue that we as Server can not fix really

[near eagle]

unlucky i guess

[scarlet gust]

76561199527785183

[blissful herald]

ok give me a min to check

[scarlet gust]

Honestly don’t know what I’ve done I’ve just bought this pc yesterday

[blissful herald]

what happened to your other accounts?

[scarlet gust]

This is my first one I’ve only just bought the pc

Second hand

[blissful herald]

must be brother again

[blissful herald]

!appeal

[marble mantle]

Hey, @scarlet gust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blissful herald]

Make a appeal please

[scarlet gust]

😭 gg brother

[gaunt reef]

Yall gotta make vips like 0.30£

[gaunt reef]

Nah you tryna lie to him

[cold linden]

What the lags rustoria eu medium?

Can’t fly on the scrap helicopter

Flying under the map

What is happening

[scarlet gust]

Done

[blissful herald]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

WIll be looked into when Banning admin is available

[cold linden]

what with server

everyone lagging

[cobalt latch]

@blissful herald I just waited 15mins with the game fully closed

[scarlet gust]

Alright and btw I got banned for scripting in 2021 on first account and the second one was Becuase I hopped on ukn and showed them to a friend Becuase he wanted to buy them a couple months ago and now here I am

[cobalt latch]

the ban is supposed to be expired

[blissful herald]

did you posted your steam id here or no, can't find it anymore

[scarlet gust]

Sorry for lying to you 😭, we saying I’m getting unbanned or nah ?

[cobalt latch]

sent it on private, don't want to send it here

[scarlet gust]

It can’t do anything

[blissful herald]

all depends on this

[plucky hatch]

@blissful herald i also sent it private

[sweet raft]

@blissful herald help me sir, whats that. i though i got unbanned.

[scarlet gust]

I ain’t banned from your server on any other account, and then on other account my game ban is like 230 days old so do I have to wait until is reaches a year

[blissful herald]

your ban latest is 50-ish days old 0_o

[scarlet gust]

Oh shit really

Didn’t even notice so do I have to wait a year ?

[blissful herald]

Pritty much

[scarlet gust]

Damn, if you don’t mind me asking how do you even find accounts like that

Like do you find it through ip or hwid ?

[blissful herald]

Mobile Phone

[scarlet gust]

Wdym

[blissful herald]

Nokia 3310

[scarlet gust]

No but genuinely how

[scenic jungle]

DNA testing

[timber bridge]

We are able to locate accounts using ancestry.com

[scarlet gust]

Just had 3 admins fuck with me 😂

[blissful herald]

[torn heart]

in all seriousness, we use dental records to verify

[fleet wolf]

surely i dont have to sit in que again after just randomly crashing

[scarlet gust]

😂

[sweet raft]

hey admin, i had rust game ban on another account and i got banned 180 days. now i already had enough day to get the unbanned. the appeal is approved but now i get the 'ban evasion'. what is that? can someone tell me something

[torn heart]

?steamid

[marble mantle]

Hey, @sweet raft

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sweet raft]

76561199184149562

[scarlet gust]

@blissful herald how many accounts are linked to my id

[blissful herald]

3310

[scarlet gust]

Cheers, but how many just generally asking

[blissful herald]

ANyways @scarlet gust was good laugh as always, as you do not need help anymore, at least for the next year #general is the place

[scarlet gust]

?

[blissful herald]

If you do not know how many, means too many

[scenic jungle]

You’ve exceeded the question limit for this year, please try again in 2025

[scarlet gust]

Broooo 😂

[royal hazel]

откуда такой неготив????

[scarlet gust]

Pleaseee tell me

[blissful herald]

u evo svjo harosho, on odixajet

[teal thorn]

the hosing for us long isnt working

[acoustic ivy]

rustoria eu medium having constant ping spikes

[upbeat ridge]

76561199313563983 Hi I spam reported this guy on rustoria us main he finally got gamebanned can you guys make sure his teammates are banned please.

[blissful herald]

it wasn't spam reports that got him banned tough

[upbeat ridge]

ik hes a hacker but you guys kept saying you didnt see anything but I just would like to make sure his whole team is banned for the ruthless beating he put on us

[blissful herald]

well, we are humans end of the day and not EAC that can see past a sneaky player

we will never be able to catch all of them, we do try and clean up as much as we can

but his team mates are taking a short break for time being anyway

[upbeat ridge]

yeah understandable it was so frustrating haha have a good day.

[upbeat ridge]

ok

[blissful herald]

trust me, its suck big time when we see these sort of accounts being Banned for cheating

[upbeat ridge]

did you see how many hours he had too. It literally looked like a legit account crazy stuff

[blissful herald]

I did, as I said this one was sneaky

[upbeat ridge]

yep it was he could have been cheating for hundreds of hours thank God he got banned have a good day time for me to play the game!

[blissful herald]

thats the thing, nobody knows except himself how long, he could have started 2 days ago or since start, but you know eventually all get banned 😄

[proper osprey]

Hi, I think sprinklers are bugged on us long

[elder tundra]

Hello, how open a ticket for a cheater ?

[smoky cape]

!ticket

[marble mantle]

Hey, @elder tundra

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[acoustic ivy]

EU Medium lag is unplayable

<@&274971100184576010>

needs a restart

[hazy tendon]

admin can't see my text in chat?

[hexed nimbus]

Do you mean you can’t type in gamechat ?

[hazy tendon]

no

i can see all the dont do that

that you guys e´send out

[hexed nimbus]

No clue what you mean as what you said doesn’t realy make sense

[hazy tendon]

i can only see admin text in chat and not others and my own one

[hexed nimbus]

Did you try to reconnect ?

[hazy tendon]

yes

[vast maple]

look at my ticket, I've been waiting for 1 day pls 76561198871870267

[hazy tendon]

admin can you check if im muted?

eu monday

[timber bridge]

Like not the issue.

You would still see others chat.

[near halo]

any admin?

I need help with something on eu mondays any admin here?

[neat sphinx]

@timber bridge on the Rustoria eu long server a large clan was banned, and they are again logging in from the wrong accounts, figure it out

[hazy tendon]

what do you need

@hazy tendon KickMästaren321

[timber bridge]

Not on the servers right now, make a ticket.

[hazy tendon]

i can help

[near halo]

ur not an admin

[hazy tendon]

no need for

[timber bridge]

Do unmuteall in F1 console

[near halo]

theres cheaters

[hazy tendon]

where

[near halo]

p10 p11

[tulip finch]

can someone check my ticket i submitted it last night

[timber bridge]

F1 console

[near halo]

@timber bridge

[hazy tendon]

yes 1 minute

[timber bridge]

ticket or appeal?

[tulip finch]

appeal my bad

[timber bridge]

Appeals take 1-3 days.

[tulip finch]

okay thanks for letting me know

[timber bridge]

did that fix the problem?

[hazy tendon]

i restarted the game im on my way in

[sweet raft]

why i still get banned, the appeal is solved and i waited 25 mins after that.
id:76561199184149562

[timber bridge]

I see, tag me if it still doesn't work

[hazy tendon]

yes

[hazy tendon]

i pressed f1 and nothing happend

[timber bridge]

Not sure what to tell you, you need to open the console.

F1 is the default key for that.

If it is no longer the key then you need to find what key it is.

[near halo]

what is team limit in eu small?

[cursive kayak]

@near halo

:flag_eu: EU Small

IP: connect small.rustoria.uk:28010
Next Wipe: <t:1711033200:F> (<t:1711033200:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 3100
Team UI: 8

[timber bridge]

No team limit, however the UI is limited to 8. So you can have multiple teams of 8

[hazy tendon]

what do you mean consle???

[sweet raft]

can u check and solve my problem, i rly wanna play

[hazy tendon]

oh

[timber bridge]

Try again in 10 minutes, looks like another admin has fixed it already

[hazy tendon]

im in consle now

[timber bridge]

now type unmuteall

[hazy tendon]

nothing happend

[timber bridge]

Are you in-game?

[hazy tendon]

yes

rat

is my name

[timber bridge]

Do you have chat disabled in your menu?

[hazy tendon]

is it that show chat?

because i have it on

[crystal sandal]

how to report a cheater?

[timber bridge]

run this chat.unmuteall in the console

[marble mantle]

Hey, @crystal sandal

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hazy tendon]

still nothing

[timber bridge]

Make sure it's typed exactly the same, no spaces.

[remote marten]

@stiff widget @umbral mauve is in waiting for support

[hazy tendon]

have done that

[candid comet]

any chance the admin who ban me yestarday is on and can look at my apeal so i can play tonight ?

[hazy tendon]

but my teamate can see my text

[timber bridge]

Not sure what else I can have you try, but it is definitely something on your end. I can see your messages in the server.

It is likely something to do with a setting.

[stiff widget]

thank you @umbral mauve can you join waiting for support again?

[worn beacon]

hey prodigy, if we open a ticket to we wait or do we follow up here?

[stiff widget]

So if you make a ticket you can check back on the support website if there is an update, if not you'll recieve a reply in dms if you are linked 🙂

[stiff widget]

!link

[marble mantle]

Hey, @worn beacon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[ancient dune]

Do you have mute global chat on?

[vast maple]

@timber bridge when will they be able to check my appeal

?

[remote marten]

1-3 Buisness days

[near eagle]

hey how long until cheater reports get checked usually?

[vast maple]

thx

[hexed nimbus]

Asap but the get loads a day so depends on staff availability and amount of reports but the go trough them as fast as humanly possible

[sullen vine]

/*
Yo Staff 🐸
i got ban for playing with hacker
i made a team with randoms because i wanted to make a village 😂

i got insided twice during this eu monday wipe

i do pay monthly vip
i beg for mercy to get reviewed before monday wipe

thanks a lot
*/

[hazy tendon]

admin i can text on others servers where i can see it but on monday i won't let me???????

[lost jungle]

good luck they have time to ban but no time to look at you're appeal

[hazy tendon]

admin somehow i can see the text i wrote in the other server on eu monday!!!+ wtf

[neat pumice]

What do you mean?

[crystal sandal]

can u check my ticket ? Ticket #49b88c

[hexed nimbus]

!appeal

[marble mantle]

Hey, @sullen vine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blissful herald]

If you are on a server, and chat is active, and you instantly change server, it will show still the old chat on new server

if thats what you mean - but it should move away as the new server chat starts moving OR you typing

[hazy tendon]

i was in on hollow's 3x server and there i could text and see it. and then i go into the eu monday server and i can nott write anything but only see the admin text and the text that i wrote on the hollowservers?!

[neat pumice]

Yeah that's normal behaviour like Skyline said, not being able to see chat on our server isn't normal at all

But short of you reinstalling your game, I'm not sure what else to suggest I'm afraid

[humble pilot]

wtb vip rustroria eu main

[hexed nimbus]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[sullen vine]

except queue skip what s in game benefits

i did donate

[humble pilot]

its out of stock

[hexed nimbus]

Modded has more things like skin bgrade and kits

Vanilla that’s not allowed

[sullen vine]

oh alright that s why

i only play eu monday

[humble pilot]

wtb vip rustroria eu main but its out of stock

[hexed nimbus]

Then you need to wait for new stock ( a current one that expires will become stock again )

[humble pilot]

how long i have to wait

[hexed nimbus]

Untill one runs out. A helpful tool to keep track is #vip-stock-alerts

[sullen vine]

i d hope for vip
to make ban appeal review before next wipe

[hot grove]

how long for a appeal to get looked at

[sullen vine]

1 to 3 days

[hot grove]

huh

[sullen vine]

business days

[hot grove]

thats crazy

[hexed nimbus]

Don’t get your hopes up as playing with cheater knowing or not knowing it will be 7 day temp

[lost jungle]

yea they got enough time to ban but not enough to look at a wrongful ban quickly

[sullen vine]

hope it s middle eastern business days

[hot grove]

yeah thats wild if it actually takes 1 to 3 days for a appeal

[obsidian ermine]

okay boys i got the message come unmute me already

[hazy tendon]

hey admin i can text in team chat but not in global

[hexed nimbus]

Well cheaters are no priority as the ruin people’s game

[crystal sandal]

can u check my ticket ? Ticket #49b88c

[sullen vine]

since i do donate for montly vip will it allow me to play this monday wipe

[hazy tendon]

hey admin i can text in team chat but not in global

[raven mist]

try and do /chat

[lost jungle]

nah its just when we pay for vip try to be friendly with someone and get caught up in some bs because the admins just ban instead of trying to do some homework to see if someone is actually playing with a cheater

[hazy tendon]

wait

twait

[hexed nimbus]

Vip is a perk to get on the server without Q not a priority for other things like appeal so no

[hazy tendon]

man thank you you just saved me!!!!

i worked

[raven mist]

[hazy tendon]

best admin

[hexed nimbus]

Shenzy best admin

[raven mist]

I'm not an admin but thank you

[hexed nimbus]

Sadly enough no more

[lost jungle]

its terrible policy! when i used to play 2x and 5x servers i know for a fact they would talk to you before the ban

[raven mist]

Thats simply not possible lol

Not at this capacity

[hexed nimbus]

Wassent done yet

[lost jungle]

if they didnt find anything you wouldnt get banned

[timber bridge]

You were friendly with a cheater right?

[raven mist]

They'r banning hundreds of cheaters daily. Cant go to every cheater and say hey we're gonna ban you

[sullen vine]

yeah red but it s one of biggest server so it makes sense

[timber bridge]

So you were associated and teamed.

[lost jungle]

no we were just not not killing a neighbor

[obsidian ermine]

splooty bro just remove my mute

[timber bridge]

https://tenor.com/view/seriously-gif-23861497

[hexed nimbus]

!appeal if you think it’s unjustified

[marble mantle]

Hey, @obsidian ermine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[obsidian ermine]

90% of that chatting yesterday was my girl beefing with 1 of our team8s that has beef with her

mike it wont work cause my girl typed some stuff to my team8

[timber bridge]

https://tenor.com/view/austin-powers-dr-evil-how-gif-19601238

[hexed nimbus]

Ah that’s a new one. Normally it’s somebody’s brother That’s most common

[obsidian ermine]

nah its actually kinda funny tho

2 dishwashers beefin

well fk it i dont need an unmute but enjoy our content fkfaces

[timber bridge]

I know this isn't true, Rust players do not have GF.

[hexed nimbus]

Well you muted now and want to get it removed so doubt you think it’s funny now

[blissful herald]

so your IRL gfriend VS your e-girl friend

[hexed nimbus]

Speaking of experience

[obsidian ermine]

that is why they beefin

splooty has never seen a female

[lusty stratus]

how do we report somebody

[timber bridge]

You would def know.

[obsidian ermine]

do /ticket or sum

[hexed nimbus]

!report

[marble mantle]

Hey, @lusty stratus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hexed nimbus]

Married so no

[obsidian ermine]

splooty be honest when was the last time u even saw a real female

and not a hentai pillow

[timber bridge]

https://tenor.com/view/stop-cap-gif-26075335

[raven mist]

He sees me daily

[blissful herald]

#general please fo that stuff, not support channel

[obsidian ermine]

transformers dont count

how do i apply for chat mod?

[hexed nimbus]

#staff-applications

[obsidian ermine]

if i get chat mod am i able to unmute myself?

[hexed nimbus]

Nope

[blissful herald]

[hexed nimbus]

You be removed as quick as you got it

[obsidian ermine]

will i be able to mute the opposistion?

[hexed nimbus]

And with it perm ban

[blissful herald]

thats if he would get in 😄

[obsidian ermine]

damnn

[timber bridge]

I will personally see to it that it gets denied, you are so obnoxious.

[hexed nimbus]

True

[obsidian ermine]

mfka u think ur him

[ocean fable]

us main ^^^^

[raven mist]

Dont believe everything someone is saying

[ocean fable]

have videos

[raven mist]

they'r just baiting you and it works

[ocean fable]

no he just raided

[blissful herald]

first rule in Rust

[ocean fable]

found wall loot instantly

[raven mist]

..

[obsidian ermine]

well thanks for the support boys

[proven flare]

they all have vac bans haha

[thin plover]

VAC bans have nothing to do with Rust

[timber bridge]

You are welcome.

[obsidian ermine]

sense of humor i like it

Skyline how do i report abuse?

[timber bridge]

You can message @balmy cypress or @neat pumice They are the staff managers.

[blissful herald]

is it the IRL gfriend or e-girl?

[obsidian ermine]

well irl but i was talking about splooty and his big forehead

[hexed nimbus]

Blowup

[blissful herald]

well I think he linked you the two people, if you cant to complain about stuff

[regal hull]

when restock wipe vip

[thorny dune]

VIP restock is automatic, as soon as someone's VIP expires the store will get that stock back You can use #vip-stock-role-assign to get pinged when this happens.

[cosmic viper]

Hello, how can I talk to Yakov about unblocking, on the site they wrote to contact him.

[thorny dune]

@torn heart

[cosmic viper]

Thank you

[torn heart]

DM me please, not at my PC right now.

[cosmic viper]

I wrote to you in private messages, I’m waiting for an answer when you’re free)

[hot grove]

eta on when someone will look at my appeal?

[rough merlin]

anyone help?

[wispy dirge]

Responses are typically 1-3 days but can depending on the situation

[marble mantle]

Hey, @rough merlin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hot grove]

bruh why so long like by the time the answer its half way threw the ban

[rough merlin]

how did i get banned 22 months ago but ive played your servers since it doesnt make sense

[nimble cypress]

Why if I say the color back in spanish I get muted? I speak spanish and theres nothing wrong with that :c

[remote marten]

In English its a derogatory term so I recommend not saying it

[nimble cypress]

But why the nword is not banned?

Or it is ?

[remote marten]

it is

[wispy dirge]

No idea really, the admin who issued the ban will have to review your appeal to make a determination.

[worthy stream]

admin pls ?

[remote marten]

What seems to be the issue

[worthy stream]

this is possible to change my vip (EU long to EU main) ?

i took EU long VIP 1 weeks ago

and i want to go on EU MAIN but it's out of stock

[marble mantle]

Hey, @worthy stream

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[rough merlin]

ive submitted a ticket where do i see when its replied to

[timber bridge]

You can visit the site @ https://rustoria.co/support

[hot grove]

im trying to play rust someone please look at my ticket

[prime thunder]

which website i can use for video for ticket

[timber bridge]

You can use our site if the video isn't large @ https://rustoria.co/support or you can upload on youtube or streamable and include the link in the ticket.

[balmy lotus]

How long does it take you guys to reply to ban appeal?

[modest skiff]

1-3 business days usually

[unique vapor]

good evening guys

[slim flume]

good evening

[unique vapor]

can anyone check chat of eu main? i just make a ticket but is spamming dead for granmother and more bads words... this is disrespect =/

look this

they don't stop... they are probably 12 year olds but it's annoying and they don't respect the family with insults....

[regal hull]

HAHAHAHA probably ur kiwi

[thin plover]

!ticket

[marble mantle]

Hey, @hollow roost

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sharp mango]

/ticked rust

[ivory root]

Hello everyone, I can't connect to the server, the connection attempt failed message always appears, but this is only happening on rustia, the other servers work. Can someone help me ?

[fluid lichen]

WHY cant i link my steam

i joined group i sign in with steAM