support

[sacred nimbus]

idk maybe not but idk what tf has just happened bro

[balmy cypress]

Unless you've exposed your IP's to them, I highly doubt they did that. But I couldn't say for sure

If there were an exploit within rust, I am sure all the admins would have the same issue

[sacred nimbus]

this team is just so weird gg ig

[brazen beacon]

imma send u a clip

i lowk have never seen this

[noble terrace]

A bunch of people got disconnected. It was not just you guys.

[rapid patio]

<@&274971100184576010> thank you so much i was waiting for 5 hours to join eu long and you kicked me the momment i loaded 🤡

<@&274971100184576010> thank you so much i was waiting for 5 hours to join eu long and you kicked me the momment i loaded 🤡

<@&274971100184576010> thank you so much i was waiting for 5 hours to join eu long and you kicked me the momment i loaded 🤡

[noble terrace]

We don't manually kick people

[rapid patio]

yeah i know your shit server kicked me

[noble terrace]

Check F1 console for the timeout error message and let us know what it says

[balmy cypress]

better tag again we might have missed the first one

[noble terrace]

Yeah that's not a thing

Chances are high it was an EAC disconnect

[rapid patio]

it fucking crashed my game

[noble terrace]

That's not a server-sided issue then

That would be client side

Aka YOUR game

[rapid patio]

it is because it never happens on any other servers aka YOUR shit servers

[toxic shard]

it's usualy memory related

[rapid patio]

nah i had task manager open it was at 60%

[toxic shard]

like if you spent the queue with the game in the background,...

[rapid patio]

can you move me (in the queue) at least now if i retry to join it

or do i have to wait another 5 hours

[balmy cypress]

If you didn't come in here calling us a shit server for your game crashing, perhaps

not sure how you'd expect us to do that for you now

[rapid patio]

ok

i mean they are shit im not taking that back just for a queue

[balmy cypress]

Well enjoy waiting or doing whatever else you will do instead

Have a good day

[rapid patio]

ok

great service thanks 🫸 🫷

[rigid prawn]

Look my appeal

Jyrcella

[unique cliff]

@blissful herald man

[naive kindle]

Imagine coming here talking absolute garbage to admins and expecting a favour 🥴

[rapid patio]

so thats supposed to be a "favour"

[unique cliff]

@blissful heraldWas I banned because I'm fishing?Is it forbidden?I buy VIP on your servers and you ban me for what?if it can't be done well, I won't do it anymore, please unpack

[lyric basalt]

!steamid

[marble mantle]

Hey, @unique cliff

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[naive kindle]

Asking for a queue skip because your game crashed, what else would you call it?

[rapid patio]

the game crashed because of the server not me

you need to move me since its not my problem i crashed

[naive kindle]

Please explain how you think the server caused your game to crash

Genuinely curious how the server crashed only you

[rapid patio]

please explain how you think my game crashed because of me

[noble terrace]

!ticket make a ticket and do not call them out here please

[marble mantle]

Hey, @unique cliff

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

If you are trying to report someone

[blissful herald]

!steamID

[marble mantle]

Hey, @unique cliff

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble terrace]

that's not how that works at all

[rapid patio]

ah yes the classic response

[naive kindle]

Could be hundreds of reasons why. Driver failure, hardware failure, memory error, vram error, HDD error, HAL layer error, client error.

Now your turn

[rapid patio]

whats the point in arguing since you're never going to get me into the server

[rapid patio]

its none of these😂

i can confirm you

[balmy cypress]

Our admins have much more important things to do than argue about a queue skip. If you had come here chill and respecful it would've been considered. But you are not going to be skipped. Be nice to those who dedicate their time to players like you next time and we might be able to help further

[narrow plover]

this dudes a dumbass LMAO

just ignoree him

[unique cliff]

Please go to discord and Post your steamID in Support channel and Tag @blissful herald

Thank you

[wild nymph]

can any admin come quiq support

[blissful herald]

Join VOice channel - Waitting for support please

[wild nymph]

i have a question

[thin plover]

what is your question

[near halo]

i made 2 tickets already

[thin plover]

please don't call out players

[thin plover]

only 1 ticket is needed, making more is not going to get us to look at it faster

[near halo]

hes been banned last wipe

[wanton yew]

I cant create a ticket through the support

[smoky cape]

!report Please don't call out cheaters

[marble mantle]

Hey, @rocky surge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin plover]

!ticket

[marble mantle]

Hey, @quaint basin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brave mango]

!ticket

[marble mantle]

Hey, @brave mango

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hollow ginkgo]

where do i reprot a cherater?

[brave mango]

Someone at outpost is AFK for how many hours and still selling fertilizer using auto clicker

[smoky cape]

!report

[marble mantle]

Hey, @hollow ginkgo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[smoky cape]

We can't do anything about that but Facepunch can. Go ahead and make an F7 ticket

[brave mango]

IGN is hidden. Cant find in " Search Player " so how can we report it anyway?

[lyric basalt]

hey there, please make a F7 report as we cannot moderate player potentially using auto-clicker/macros

[neat sphinx]

@everyone ????

[weak lichen]

!appeal

[marble mantle]

Hey, @neat sphinx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neat sphinx]

did you unban me?

[weak lichen]

No, I'm telling you to appeal your ban and someone will take a look at your appeal.

[neat sphinx]

He writes to me: I have no restrictions, because before that there was a 30-day ban

[weak lichen]

Have you already appealed the ban you posted a screenshot of?

[neat sphinx]

could you unblock me and my friends? I would be very grateful!

[weak lichen]

I cannot. You might have to refresh that page and hopefully your ban will show up. That is the process to get unbanned though.

[thin plover]

also thatguy is a chat moderator, they cannot unban you, only admins can look at appeals

[neat sphinx]

what should I do?

[thin plover]

you just got unbanned a few minutes ago and you are spamming the connect button

just wait like 15 minutes

[neat sphinx]

okey

[steel marten]

ive put in like 20 tickets against a trio of cheaters but yall wont ban what gives

[thin plover]

20 tickets

[steel marten]

it says feel free to open another ticket each time it gets closed so i do

[thin plover]

you are reporting the same 2 players with 3 tickets each which is just clogging our ticket system

and yes you can but at some point... maybe they are not cheating?

[steel marten]

this what happens every time tho, i report, yall say not cheating, then 2 months later in comes the EAC ban

[solemn hamlet]

so can we get rid of this guy who hacked into our base and snagged our shit

[remote marten]

Make a ticket

[velvet wyvern]

is there an api possibility for the rustoria website? i would like to program a discord bot for the map voting with the current winning map, the possible maps, ....

For me and my group

[solemn hamlet]

he just got banned but is there an admin who wants to drop us the satchels and shit he took since he hacked into our base with no raid

[thin plover]

don't call out players

[thin plover]

we can't do that

we don't interfere with gameplay

[wraith pollen]

lol its not possible to "hack" into peoples bases vincentsmg viewer

[marsh juniper]

is using a bought a alt account against the rules of the 5x eu server

[solemn hamlet]

lol

[weary solar]

where i can report a cheater _

[smoky cape]

!report

[marble mantle]

Hey, @weary solar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[velvet wyvern]

is there an api possibility for the rustoria website? i would like to program a discord bot for the map voting with the current winning map, the possible maps, ....
For me and my group

[hasty violet]

@fossil igloo

[fossil igloo]

https://bans.rustoria.co/

[hasty violet]

yeah

[fossil igloo]

No, we also don't plan on exposing something like that, you can however reverse engineer what we have and make it work, seen a few examples of it now

[hasty violet]

I've already made a ticket but no one responds and I need to play, I'm a player who has played on rustic servers for a long time, I've never used any cheats or macros and I've never admitted anyone to use it.

I recruited a guy and my team, we didn't know he used hacks and we took association because of a shitface like that I hate hackers

[timber bridge]

If you have a appeal made already you will have to wait for it to be responded to

[velvet wyvern]

ok, but i found the api option by my own. but am i allowed to do that? or is that against the policy?

i mean the part creating a bot with your stuff

[hasty violet]

desban me plsssssss😰 😭

[timber bridge]

From what I could gather, you are allowed to use what is already there as long as you don't use it to abuse the system.

[velvet wyvern]

ok

[harsh plank]

/tickets

[smoky cape]

!ticket

[marble mantle]

Hey, @harsh plank

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vagrant magnet]

!ticket

[marble mantle]

Hey, @vagrant magnet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

Hey, @vagrant magnet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rose prawn]

do admins get f7 reports or only tickets

[thin plover]

only our ticket system

[rose prawn]

so you cant see f7 at all?

[finite geyser]

!admin

[thin plover]

our ticket system is a lot better since we moderate more stuff

[rose prawn]

but can you see f7 reports

[vernal mural]

can someone check my ticket

[finite geyser]

can i ask, i got banned, but i didnt have cheats

how its working?

can u check me?

[lyric basalt]

!steamid

[marble mantle]

Hey, @finite geyser

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[finite geyser]

76561199101014234

[naive kindle]

You'll need to make an appeal. !appeal

[naive kindle]

!appeal

[marble mantle]

Hey, @finite geyser

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[finite geyser]

i did

[naive kindle]

Ok great, you'll need to wait for a response

[finite geyser]

but i wait many

[grand oriole]

hello, i got told i should join discord

[finite geyser]

10 hours

[naive kindle]

steamID please

[grand oriole]

https://steamcommunity.com/id/imTheUne/

[naive kindle]

We'll respond as soon as possible, please bear with us

[naive kindle]

Thanks, sit tight for a few mins please

[grand oriole]

alr

[finite geyser]

but i dont understand why u didnt check me for cheating, just ban me

[potent belfry]

!appeal @solar plank

[marble mantle]

Hey, @solar plank

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rare plank]

Hello i was told to join the discord by luke?

[timber bridge]

You will need to speak to @balmy cypress, feel free to DM them and they will get with you as soon as possible.

[rare plank]

okay thank you

[finite geyser]

can i speak with some admin?

[toxic shard]

We already double checking your case

[finite geyser]

thank

[solar plank]

Can I speak with an admin got banned for playing with a hacker but his ban was already appealed and he wasn’t even hacking?

We have proof if we can just talk with an admin

[timber bridge]

!steamid

[marble mantle]

Hey, @solar plank

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[finite geyser]

the same xd

[timber bridge]

!steamid

[marble mantle]

Hey, @finite geyser

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mortal canopy]

/ticket add

[marble mantle]

Hey, @mortal canopy

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[finite geyser]

76561199101014234

[solar plank]

@timber bridge 76561198111475023

[timber bridge]

How well did you know the person that was banned?

[solar plank]

I played with him for a few days that’s it I met him in LFG in the rust discord bc I was looking for a tm8

I just wasn’t careful enough ig

nothing seemed off about him tho we were lowkey getting shit on in server

[empty crater]

/report 76561198135720726

[marble mantle]

Hey, @empty crater

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[empty crater]

yo my neighboor is cheating. i create a ticket. Who can check it?

[timber bridge]

I can tell you they def were hacking, and they never made an appeal, and are currently still banned.

[mortal canopy]

/ticket add baitimus esp

[marble mantle]

Hey, @mortal canopy

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[solar plank]

Well I had no idea I just met the guy on Thursday

[timber bridge]

The ban is legitimate and in these cases the team mates are typically banned for a week.

[solar plank]

I’ve put so much time into this wipe man bought vip and everything I’m not off work very often so I don’t get to play much

I’m legit telling you he didn’t seem off

[timber bridge]

I am sorry to hear that, unfortunately we have policies in place that if you were associated with a player cheating, knowingly or not, you have to wait the ban out or wait for the admin over the case to review your appeal.

[solar plank]

well I already made an appeal with everything in it I’ve said to you

[timber bridge]

what is your steam id?

[solar plank]

@timber bridge can you tell me which one of my tm8s were hacking?

[timber bridge]

ultimately it is up for the admin over your case to review it, but typically it is a week ban

[solar plank]

I do not see how that is fair to the person that is just trying to play the game?

[timber bridge]

Well realistically it's not fair to the other players on the server that you play with someone cheating and have no punishment for it either. I get that you say you didn't know but the policies in place to ensure a fair experience for everyone on the server.

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[harsh vale]

Hello, I want to enter the servers but they remove me for hacking

[solar plank]

@timber bridge I’m sorry man but I’m just not understanding the situation at all

[lyric basalt]

Send me Dm please

[solar plank]

unfair experience for people on the server but we were getting like hardcore shit on half the time?

[empty crater]

/report 76561198135720726 aim wh cheating eu long

[marble mantle]

Hey, @empty crater

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[finite geyser]

u mean on discord?

[lyric basalt]

yes

[finite geyser]

i did

[timber bridge]

That's a invite code

!steamid

[marble mantle]

Hey, @timber bridge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[timber bridge]

You were on the same team?

We are not reddit so you will need to appeal separately.

Make an appeal and provide whatever evidence will help your cade.

Case*

https://rustoria.co/support/appeal

[solar plank]

@timber bridge my bad for being annoying but this whole thing seems confusing

If Adam was the reason we got banned he wasn’t hacking or don’t seem like it and we weren’t all on the same team at the same time

My 2 other tm8s and me we all got banned for “playing with hacker”

[ruby panther]

why are there no fing cars on US long

literally not one

I went around the whole map

[timber bridge]

Unrelated.

[solar plank]

What’s unrelated?

So it wasn’t Adam?

[timber bridge]

All I can say is you were playing with a hacker and that's why the association ban occured.

[solar plank]

Okay I know who it is thanks man.

[timber bridge]

[solar plank]

I’ll just see if I get appealed hopefully unbanned but to be true I really didn’t know

[mild cloud]

its not allowing me auth my steam to your guys links page

[solar plank]

Honestly

[timber bridge]

Depends, typically 1-3 days from the submission date

[hollow radish]

need to speak to a mod

[molten flicker]

yes

not an admin, might help depending on your issues.

go ahead

[rose plinth]

hey how i can become a admin on rustoria? head admin msg me man im gonna helpo you

[hearty fulcrum]

#staff-applications

[vague blaze]

hello! i was wronfully banned and i need assitance please

[hearty fulcrum]

hello, have you created an appeal yet?

[vague blaze]

negative. it just said come to discord

does that mean appeal?

[rose plinth]

what this mean come to discord? you want to ask him for a date or what? banned for nothing probably.

[hearty fulcrum]

there should be a name after "come to discord .gg/rustoria"

[hearty fulcrum]

do you need support?

[rose plinth]

yeah thanks for help. bye

[hearty fulcrum]

@minor onyx hello, do you need support?

[minor onyx]

waiting on @west osprey

[hearty fulcrum]

okay

[west osprey]

!ticket

[marble mantle]

Hey, @olive tendon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[olive tendon]

I have created a ticket but the response is that it has been submitted to EAC. I just wanted to ask if anyone is in the same situation as me

[ocean void]

you can do an ingame ticket aswell via /ticket in game that will forward the information for our admins to look into also

[olive tendon]

❤️

[west osprey]

asking here isn't really something we encourage as you don't know who else could be reading it- like the player you're reporting. It could make them change the way they're playing and make it much harder for us to catch if they are doing something sketchy

[olive tendon]

i deleted it

[analog comet]

@west ospreyWhy is my ban reset? I was banned for 7 days and the time has expired. Why is it still showing 7 days?

[empty hamlet]

can someone look at my ban appeal " Kyle Kozin!!!" Im literally not cheating and can get pc checked if needed

[shadow bramble]

!steamid

[marble mantle]

Hey, @shadow bramble

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[empty hamlet]

!steamid

[marble mantle]

Hey, @empty hamlet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shadow bramble]

76561199171854796

[empty hamlet]

76561199164494735

check my stats too lmao i have normal stats

[shadow bramble]

!ticket

[marble mantle]

Hey, @shadow bramble

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rigid prawn]

please check Appeal #8596f1

guys not funny real

im waiting unban 3+ days from force wipe

[river basin]

what is ds mumu?

[hearty fulcrum]

mumu is an admin. do you need to speak to them?

[tough bane]

Keep in mind, the standard reposnse time is up to 3 business days. This would be Friday, Monday, Tuesday

[mystic rain]

Not for sure if someone has already got to you but if not, it can take up to 3 business days, meaning the week days

!ticket

[marble mantle]

Hey, @stone ginkgo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[river basin]

Where I can fiend mumu?

[river basin]

Yes , where I can fiend him , can you drop link

[oblique anchor]

/ticket

[marble mantle]

Hey, @oblique anchor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

message him @lilac nova to let him know you are here because he asked you to come to discord. please send him your steamid as well.

[woeful oracle]

https://youtu.be/bByzuwEKFWo

rustoria is my favourite brand of rust servers

[hearty fulcrum]

nice vid also > #general

[woeful oracle]

oh GOD

sorry im so high

[hearty fulcrum]

💀 it's okay

[finite geyser]

hello can u check my profile, i wait since 1 day to check me for cheating, i got banned for cheating but no one check me

xd

[gloomy sparrow]

Standard response time on a appeal is 1-3 business days

[finite geyser]

yep, i asked yesterday admin, he said me that it will be known today morning

[viscid wasp]

is my ban perm?

@gloomy sparrow

[minor temple]

!steamid

[marble mantle]

Hey, @viscid wasp

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lyric basalt]

I told you in DM’s to wait , so please stay patient as we are still working on it

[normal copper]

when they unban me, I've been sitting for 4 days waiting for the unban

my id 76561199481287013

please

[balmy cypress]

Response to your ban appeal that was sent three days ago:

Hello there, thank you for submitting your appeal. After reviewing your ban, in this case the ban will remain and your appeal has been denied. Thank you for reaching out and enjoy the rest of your day.

You will not be unbanned.

[normal copper]

HAVE I BEEN BANNED or not

[balmy cypress]

Yes the account you are playing on was rage hacking on our servers a few months ago

Not sure if you bought it or it’s you who did that

But the account won’t be unbanned

[normal copper]

I bought an acc from a friend and I couldn't play the piano anymore

[balmy cypress]

Well sorry to say, the ban is final

[normal copper]

can I ask what the ban is for

[hearty fulcrum]

⬆️

[normal copper]

and you can unban it somehow, please, I honestly did not play, I bought an acc on fanpay

[hearty fulcrum]

buying accounts is against the steam terms of service, and we do not recommend it

as the admin has already said, the ban is final

[normal copper]

on any account

[hearty fulcrum]

most likely just that account

but i am not an admin, so i don't know for certain

[normal copper]

I bought 3 accounts

and all are banned

[balmy cypress]

No

[balmy cypress]

You are banned from our servers for logging into the account, appeal was reviewed and decided you cannot play here

[normal copper]

😫

[nimble prawn]

report

[marble mantle]

Hey, @nimble prawn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torpid cedar]

I want a
explanation! I was banned today for "playing with hacker" no one in my community was on? nor was anyone else banned.. just me for "playing with hacker" ... Appealed the ban and now revoked. what process are u guys using??? "gut feeling" ?

[vapid swift]

I got banned for no reason

How I can solve it

[torpid cedar]

if u mods are getting paid for this role, im sure the minimum wage is holding you to any standard.

[minor temple]

Please don't call them out publicly as it can make things harder for us to investigate. I can see you made a ticket which we will get to ASAP

[remote marten]

If you were banned there was a reason

[torpid cedar]

right...

please give me this reason

i would like a rationale

to help me understand

[remote marten]

Your appeal was denied so wait our your ban

[torpid cedar]

it doesnt say "denied"

"approved"

thank you. let me check this person

[ionic pine]

Anyone else having a crashing issue since force wipe. (not just for rustoria) but my game is jsut constantly crashing for no reason

[hearty fulcrum]

!report - please do not call out rulebreakers in chat. typing in discord is not an official report

[marble mantle]

Hey, @meager haven

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[harsh plank]

When will the 3x EU server wipe come?

[hearty fulcrum]

it sounds like this is a personal network connection or pc issue if it is not just for rustoria

[ionic pine]

nah its rust cause its somet since force wipe but idk if theres somet to do that can fix it

[cursive kayak]

@harsh plank

:flag_eu: No BPs 3x EU

IP: connect 3x.rustoria.uk:28010
Next Wipe: <t:1710162000:F> (<t:1710162000:R>)
Wipe Schedule: Mon & Fri @ 1PM UK Time
Map Size: 3250
Clan Limit: 6

[torpid cedar]

Admin, no one in our community with 76561199018115804

[nimble prawn]

I WANT REPORT A PLAYER BUT F7 NO HAVE THIS PLAYER NAME

[hearty fulcrum]

what do you mean

[torpid cedar]

cloudie.. i was banned today for "playing with hacker"

[harsh plank]

thx

[torpid cedar]

so i want to know whom this hacker is

[blissful herald]

!steamID

[marble mantle]

Hey, @torpid cedar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hearty fulcrum]

f7 is not a rustoria ticket. f7 is facepunch ticket. you can find their steam id by clicking their name if they type in chat

[torpid cedar]

cloudie how do i do this?

[blissful herald]

!steamID

[marble mantle]

Hey, @torpid cedar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hearty fulcrum]

send your steam id here like the admin above is asking you to do

they will help you

[torpid cedar]

do u want me to paste it here?

[hearty fulcrum]

!appeal @vapid swift

[marble mantle]

Hey, @hearty fulcrum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[torpid cedar]

my steam id?

[hearty fulcrum]

yes

your steam id

[torpid cedar]

76561198350678193

this is mine

[blissful herald]

do not connect for 10min then try again

[torpid cedar]

the server?

[blissful herald]

Well our servers....

[torpid cedar]

so whose the cheater ????

[dusk aspen]

swear to god i reported a cheater i got responded in 5 mins that the cheater went offline now hes playing and cheating agian for 1 hour and nobody still checked him ?

[torpid cedar]

who in this team was cheating

[blissful herald]

Regards your ban there no cheater

[hearty fulcrum]

have you opened another ticket?

[torpid cedar]

so why was i banned????

why was i banned?

[blissful herald]

seems like a mistake posisbly

and it was reverted

[torpid cedar]

which admin banned me

i want name and details

[hearty fulcrum]

please do not call out rulebreakers in the chat. you can tell the admins in your ticket what his name is and they will try to find the player. you can use "/ticket add" in the game chat to create a ticket to rustoria admins. f7 is to facepunch, so we can't do anything.

[torpid cedar]

im making complaint

also i want email to your HR department

[blissful herald]

yeah you not getting that

[blissful herald]

Feel free to DM @balmy cypress

[celest wyvern]

Is it possible to report players on discord?

[blissful herald]

or @neat pumice as they are the Management team

[wraith pollen]

Karen

how many hours do you need in order to cast a vote for map wipe?

[torpid cedar]

getting banned for no reason.. no explanation.. no correspondance to allow for understanding... and i get called karen

have to come to public forum

[hearty fulcrum]

!report - if you are trying to report a cheater or rulebreaker, you need to create a ticket. you cannot report them through discord. here is how you can create a ticket:

[marble mantle]

Hey, @celest wyvern

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wraith pollen]

why delete my gif. this is racism

[hearty fulcrum]

this is the #support channel. please keep comments and posts relevant to your #support requests. if you do not need support, please head to #general

[wraith pollen]

do u know how many hours my mate needs to cast a map vote

[hearty fulcrum]

i don't know, but i don't think it would be a lot of hours

@last thorn hello, do you need support?

[dusk aspen]

yes i did open another ticket

and if someone is checking an obvious cheater for 1 hr then u should swap admins

[hearty fulcrum]

#donators message

[hearty fulcrum]

this is not their full-time job, so they are not constantly checking. also, there are hundreds of players on many different rustoria servers with a lot of tickets coming in. you are not the only one with a ticket, and there might be a lot of tickets ahead of yours.

[last thorn]

yes i need support

[hearty fulcrum]

how can i help you?

[last thorn]

why i got band for cheating with hacker

but there was no one in the team is hacking

I have good hours in this game

[hearty fulcrum]

have you created an appeal yet?

[last thorn]

i don't support cheaters

[last thorn]

no i didn't

how can i do it or prove it

[frozen bolt]

report

[marble mantle]

Hey, @frozen bolt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[celest wyvern]

what should I do if I wrote this?
"Woah, slow down You're making tickets really fast. We'll create your ticket after this quick countdown."

[hearty fulcrum]

!appeal - you can just explain your situation, and the admin will check

[marble mantle]

Hey, @last thorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty fulcrum]

are you trying to attach a file?

[hearty fulcrum]

sorry? i don't understand

[torpid cedar]

tony.. same thing happened to me this morning

admin said " made mistake "

i think happens alot?

[hearty fulcrum]

not everyone's situation is the same, so please do not assume. if you don't need support, please go to #general . the staff will respond to support requests.

[torpid cedar]

please review your process

so to reduce mistake

feedback/suggestions?

[hearty fulcrum]

the feedback is heard and appreciated. i assure you that the current process has been tried and tested many times over the course of many years. however, we are always open to feedback. as the admin has already told you above, if you have any complaints, you can dm Luke or Mono as they are the management team.

if you do not need any more support, please head to #general

[torpid cedar]

cloudie.. when i voiced my concern.. u do realise.. one of the admin said it was "denied"

another admin said "made mistake"

no process followed...

[hearty fulcrum]

if this #support message is the message you are referring to, then that was not an admin. they are a chat moderator which means they do not have any information regarding your appeal.

[delicate geode]

Crazy corrupt admins lol...kill a streamer in the middle of the night from 10 feet away, instant banned for streamsniping...open a ticket, they wait until my entire base decays, 36 hours to respond to a ticket, to unban me. Streamer wasnt even streaming at the time...took 2 days off work to play my first force in months, bought vip, all gone cuz some dumb fuck admin fanboy bans me for killing their favorite streamer ONCE, in my FIRST interaction with them all wipe, when he isnt even live. Go fuck yourselves.

[torpid cedar]

if no infoirmation regarding my appeal

then why say anthing???

chat moderator.. said i was banned, another admin says bans been lifted...

[hearty fulcrum]

they were trying to help, but they may not have fully understood what you were trying to tell them. usually, when someone has their appeal approved, they do not come to ask for support. therefore, your request was a little unusual, and it is understandable that they may have been confused.

[delicate geode]

@torpid cedar rustoria too big to fail now they dont give a fuck

corrupt af admins

[torpid cedar]

LOL... chat moderator who has no authority says im banned when im not.. has not helped

[hearty fulcrum]

you can head to #general if you do not need support. the staff will handle responses to other players' support requests.
as for your support request, has your appeal been responded to yet?

[torpid cedar]

yes im sure as evidenced above.. ppl come here with their inquiries.. becuase they've been banned for no reason

I want detail forwarded to me.. so i can make formal complaint

this admin needs more "training"

please send me private pm with details cloudie

[hearty fulcrum]

there are just as many people who lie to try to get out of their ban.

[torpid cedar]

i will take this up with head office

[hearty fulcrum]

i don't believe that information will be made public, and i do not have that information to give to you.

[hearty fulcrum]

you can dm them right now instead of typing in here.

[torpid cedar]

email

give me

[hearty fulcrum]

i don't believe there are any emails. this is a rust discord, a server for a game. @balmy cypress @neat pumice dms are open.

[torpid cedar]

thank you for your time cloudie

[celest wyvern]

yes I attached the file

[torpid cedar]

one more question for u cloudie.. do u guys have a legal/hr team?

[hearty fulcrum]

were you able to submit the ticket? if you are still having issues, try uploading the file to an external website, such as imgur or youtube, and then you can paste the link into your ticket message

[hearty fulcrum]

you can direct that question to luke or mono.

[torpid cedar]

is he legal or HR?

[hearty fulcrum]

they are our management team.

[tight summit]

@blissful herald hey there it looks like you just banned me its there a way to know why or discuss this matter with you?

[torpid cedar]

I want someone employed to that capacity

not lower level management

[blissful herald]

!steamID

[marble mantle]

Hey, @tight summit

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[blissful herald]

They are the ones, if you want to talk

[hearty fulcrum]

you will have to speak to luke or mono first. and they are not lower level management.

[tight summit]

https://steamcommunity.com/profiles/76561199399881868/

my id ??

[blissful herald]

ok give me a sec

[tight summit]

tanks

[tacit jacinth]

https://tenor.com/view/aww-tanks-aww-tanks-thanks-thank-you-gif-24313939

[hexed nimbus]

This guy is funny as hell

[tight summit]

thanks 😉

[tight summit]

if you need more infos from my side im here

[celest wyvern]

I can’t set up a rollback on YouTube using geforce experience

[shrewd wave]

How can I report a cheater?

[blissful herald]

check DM please

[hearty fulcrum]

streamable?

[hearty fulcrum]

!report

[marble mantle]

Hey, @shrewd wave

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shrewd wave]

!report

[marble mantle]

Hey, @shrewd wave

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[celest wyvern]

?

[raven mist]

You’re an actual weirdo

[hearty fulcrum]

there is another site called streamable that you can use to upload videos

if you cannot use youtube

[raven mist]

You will never gain evidence. Ever

[wraith pollen]

just ban IBS ffs. why yall beating around the bush. its a fkn game server lmao. just rid of him already

man feels like he can take legal action for a false ban

[celest wyvern]

there is only YouTube, weido and google photo

[torpid cedar]

holding dodgy admin/s accountable for oopsie banning me

[raven mist]

Dodgy admins? Did you make an appeal? Was it denied?

[tacit jacinth]

https://tenor.com/view/anish-giri-tilt-tilted-angry-chess-gif-22872711

[hexed nimbus]

I got false banned from rust “ judge “ what is rust ??

[torpid cedar]

not even an apology for mistakenly banning me

[hexed nimbus]

Sure buddy keep dreaming

[raven mist]

So you were unbanned?

[torpid cedar]

indeed

[raven mist]

were you using a vpn?

[torpid cedar]

no

[hexed nimbus]

I’ll do it for them. “Sorry you are braindead” now go on about your day nobody cares. Goodbye

[hearty fulcrum]

if you can put the video on youtube, you can put the youtube link in the ticket

[raven mist]

Im not sure what you are trying to reach here lol. Could be many reasons why you were banned

Just move on

[celest wyvern]

yes, but now I can’t for some reason it keeps asking me to log in to my Google account again

can I show it to you?

[hearty fulcrum]

sorry, unfortunately, it has to be in the ticket. also, i am not an admin.

[hearty fulcrum]

you can submit the ticket without the evidence as well. they will still investigate when they see your ticket. also, if you can trim the file to make it smaller, it might work.

[mild cloud]

hey is the ticket system down i can make a ticket

[hearty fulcrum]

are you trying to attach a file?

[mild cloud]

no

[hearty fulcrum]

hmm that is odd. are you using the site or the chat command?

[mild cloud]

site

[hearty fulcrum]

have you tried using the chat command instead? it's "/ticket add (message)"

[mild cloud]

do i do it in this chat or what chat cause it says new command not monitoring this channel

[hearty fulcrum]

in the game chat in the server. is that where you tried the command?

[oblique escarp]

what time is the US mondays vape

[misty scroll]

You can check in #oldserverinfo

[oblique escarp]

thanks

[worthy minnow]

когда будет вайп

на евро понедельник

[silent nimbus]

where can i make a ticket

[hexed nimbus]

!ticket

[marble mantle]

Hey, @silent nimbus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cursive kayak]

@worthy minnow

:flag_eu: EU Mondays

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1710169200:F> (<t:1710169200:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12
Vote for Next Map

[misty scroll]

If you have proof that is not included in the appeal, might as well include it to eliminate having to wait for you to send proof once the appeal is reviewed

[solar plank]

Is anyone looking into my appeal

[acoustic radish]

Your gonna get a longer ban asking for someone to look at it my false ban took 6 hours

Does anyone know if the medium is down?

Damn that really sucks, I wish ya luck brother

If they didnt cancle it you should be able to add another comment on their website

[misty scroll]

Upload it to a website such as Imgur for images or YouTube for videos

[acoustic radish]

If they cancled it tehres nothing you can do but wait for it to be over or stick with the perm

[earnest hollow]

ban got insta denied for being wrote by a robot when it was wrote by me anyway to appeal this further?

[gloomy sparrow]

!appeal @undone ether

[marble mantle]

Hey, @undone ether

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lime wren]

how long does it take for an appeal to get looked at? It literally just cut my wipe short right before I was able to get blueprints

[undone ether]

Already did that u insta denied it for being written by a bot even thoe I write it

[gloomy sparrow]

Has any of your appeals been rejected?

[empty parrot]

Ребята сегодня на Us Mondays будете вайп?

[solemn glen]

I need help. When I try to access the server it tells me that I am banned, but when I don't see any ban on my account on the site, what can I do? And it doesn't make me ask for an appeal

<@&274971100184576010>

[hearty fulcrum]

hey can you check a couple things for me please?

1. are you connecting to the right server?
2. are you signed in to the correct steam account on the rustoria site and in game?

[solemn glen]

it's my account it's the right server

[hearty fulcrum]

okay, i believe that it is just taking a while for the ban to sync up with the site. would you please wait about 10-15 minutes before trying to appeal again? and in the mean time, you can leave your steam ID below, so if an admin comes by, they may be able to assist you better as they have more information

[solemn glen]

76561199441898826

[hearty fulcrum]

да

[deep crypt]

hello

can somebody help me

I get the disconnected:banned:hacking error from the game, but I don't use cheats and I don't get any bans.

[hearty fulcrum]

!appeal - hello, please create an appeal on the rustoria official site. you can explain your situation there, and the admin will have a look

[marble mantle]

Hey, @deep crypt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[still dragon]

hello, i am joining right now the server, and its stuck on receiving data about 3 mins already, what should i do?

[remote marten]

Your game may be frozen it is best to wait it out and don’t touch it because it may cause your game to crash

[brisk atlas]

i join the server and im disconnted:hacking and i cant join the server i dont cheat or hack and i dont have a ban what is wrong

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @brisk atlas

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brisk atlas]

i was just on the server doe before it wiped

why is that happening now im not cheating or hacking its just showing that

[still dragon]

its not frozen, because i can hear other players running next to me

[sand hawk]

why i cant join rustoria? "Disconnected; Hacking"

[hearty fulcrum]

hello, are you connecting on a vpn or wireless internet connection?

[brisk atlas]

im not

oh

[hearty fulcrum]

sorry

[still dragon]

wireless

[hearty fulcrum]

!appeal @brisk atlas @somber lion
please submit an appeal for your ban

[marble mantle]

Hey, @brisk atlas

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brisk atlas]

just did

[still dragon]

my pc is connected to wifi, with wire

[hearty fulcrum]

in that case, try closing your game and berifying your gamefiles. then, reopen the game from steam.

sometimes, issues are caused by opening rust using a shortcut, not steam

[still dragon]

but the queue

i was one of the first : (

[hearty fulcrum]

i'm sorry about the queue :( unfortunately, this is most likely an issue with your connection, not the server, so this is the best i can do.

[hearty fulcrum]

okay, if you have submitted an appeal, the admin will take a look when they are able to. please explain your situation as best as you can and include evidence if you have any. also, please keep in mind that the average wait time for an appeal response is 1-3 days, but this is just an average, and sometimes it can take less or more time, depending on the situation

[sand hawk]

why i cant join rustoria? "Disconnected; Hacking"

[soft oriole]

OOF

Sound like Rust auto ban detect gotcha

u can try to appeal lmao

[hearty fulcrum]

@wide anchor hello, do you need support?

[hearty fulcrum]

!appeal - have you created an appeal?

[marble mantle]

Hey, @sand hawk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deep crypt]

It looks like it is banned even though it is not, please help

[brisk atlas]

it is a ban

on the appeal thingy it says its a ban

so

[deep crypt]

But I am not banned and I can enter the servers.

[brisk atlas]

yea i enter it for half a second and then i get kicked

[hearty fulcrum]

what do you mean? can you explain? if you are getting disconnected from the server and it tells you disconnected:hacking, then that is a ban.

[brisk atlas]

yea that is what pops up

so its a ban but its a false ban bcuz like 4 people got that problem

and none of us cheat or hack

[deep crypt]

ı can still login to eu main

[brisk atlas]

ive got the same issue but on rustoria 2x vanilla

i was on the server and then it wiped and im banned

weird

[hearty fulcrum]

please create an official appeal on the rustoria website and wait. you can also leave your steam ID numbers here, and maybe an admin will be able to come check if they are available and online right now. they might be able to assist you further, but since i am not an admin, this is as far as i can help you with this issue, unfortunately. @brisk atlas @deep crypt

[lament dome]

@hearty fulcrum How can ik which servers i have vip on?

Cant find it in website

[brisk atlas]

okay

[hearty fulcrum]

please go to the rustoria site >> https://donate.rustoria.co/account.php
on the account page, you should be able to see a list of all of your current and previous vips, as well as which servers they are for.

[brisk atlas]

my steam id: id/ILoveTheTacoPeople/

[lament dome]

Ok ty

@hearty fulcrum Do i need to open a ticket if i want my vip transfered to another server? Because i played 1 day only

and stopped

Or vip doesnt transfer?

[hearty fulcrum]

!vipissues - if you have already used your vip, i don't believe you can get a refund, but you can read the official terms below and open a ticket to check if it would be possible.

[marble mantle]

Hey, @lament dome

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[sand hawk]

im created appeal now, can u unban me pls?

[slim flume]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sand hawk]

oh okay im wating, but im so lated to wipe lol

[slim flume]

They will assist you as soon as possible.

[celest pagoda]

/report

[marble mantle]

Hey, @celest pagoda

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brisk atlas]

yea im super late to wipe too

would be greatly appreciated if all the disconnected:Hacking appeals would get chekced out :3

[gleaming compass]

Do people Die @ outpost when they are sleeping there

?

[remote marten]

Yes

[rotund hazel]

After 20min

[gleaming compass]

How come this guy is still alive but has been asleep for 7 hours minimum

[uneven oar]

@blissful herald

[wild nymph]

i need help pls

[brisk atlas]

just stop crying

[wild nymph]

pls admins

[wraith pollen]

first time on the internet lol

[upper lark]

What do you need help with?

[wild nymph]

just a qustion

[deep crypt]

ok thanks. my id:76561199006419673

[upper lark]

What’s the question

[shadow bramble]

i logged into a different account on the support website and every time i try to log out and log back in with my other account it automatically logs in with the steam account that isnt banned, any help?

[brisk atlas]

just log out of that one

or set it so it doesnt auto fill

[tropic socket]

!ticket

[marble mantle]

Hey, @tropic socket

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

try logging into the correct account on https://steamcommunity.com

[dreamy river]

Hey admins, X11 got banned from rustoria sea long?

[cunning steeple]

Hey I have a going payment ticket for about 50 minutes now....

[wispy dirge]

As there are few people with access to those tickets, a response may be delayed.

[oblique mountain]

how to make ticket guys please help FAST

[marble mantle]

Hey, @oblique mountain

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[feral vault]

will you restock monthly vips

anytime soon

[gloomy sparrow]

!vipstock

[marble mantle]

Hey, @feral vault

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[weak violet]

Me and my teammate were false banned

How do I get an appeal

[marble mantle]

Hey, @feral vault

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[silver root]

Appeal

[oblique mountain]

/ticket

[marble mantle]

Hey, @oblique mountain

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[silver root]

!report

[marble mantle]

Hey, @weak violet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shadow bramble]

i logged into my banned steam on their but when i go back to the website it sill logs me into my other account that isn't banned, for some reason, on the support website it automatically logs me into the wrong one, and every time i try to sign out and log back in on different account it signs into that one right away

[keen igloo]

hey i need staff member if anyone is on plz

[hexed nimbus]

What’s the question

[keen igloo]

can u pull me up to a vc im in the waiting channel

[hexed nimbus]

If it’s regarding a ban you gotta make a appeal

[keen igloo]

i need luke if hes on

[keen igloo]

it is

[hexed nimbus]

If it’s for a ban you need to make a appeal

[sacred nimbus]

how tf is there still this same cheater team on toria us long?

same that i was talking abt yesterday

like how does this shit just not get picked up

[wraith pollen]

just because hes better then u dont make him cheating.

[hexed nimbus]

Did you make a report ( /ticket command ingame or trough the rustoria website ) not a F7 report as that does not go to the admins ??

[hearty fulcrum]

can you try this?

1. go to https://rustoria.co
2. log out of your account
3. exit the tab/window
4. in a new tab/window, go to https://rustoria.co/support/appeal
5. click log in with steam (refer to attached image)
   if it does not work, please let me know.

[shadow bramble]

yea it just doesn't work for some reason, thank you for trying to help me, i also made a ticket on the website explaining what's happening but they said i have to be logged into the account that i need help with, but since i cant log into that account i cant make a ticket with it

[stiff widget]

Your appeal was denied 1 month ago, Unfortunately your ban will remain

[hearty fulcrum]

If you can try to find and delete the session history or connected apps/sites for either your browser or steam, that might help as well !

[shadow bramble]

yo would you be able to check mine 76561199171854796 ?

please

[stiff widget]

Hello there, I had a look and you need to create an appeal, 🙂

[hearty fulcrum]

you will need to create an appeal first

[shadow bramble]

oh ok

[strong mirage]

can someone help me with a VPN ban for a friend? this is the id 76561198350561646

[hearty fulcrum]

!report - please create a ticket to report rulebreakers. do not call them out in here as this is not an official ticket.

[marble mantle]

Hey, @sturdy meadow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thorny dune]

Hello there, this should now be solved and you can connect.

[shadow bramble]

ok i was able to do it on my phone thank you for helping me!

my steam id 76561199171854796

[hearty fulcrum]

glad you were able to figure it out !

[near halo]

/report

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[marble mantle]

Hey, @keen narwhal

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[robust nimbus]

hello admin, this is the first time I have entered the Russtoria Sea Long server. Why do I find that when I enter the server when I load it, I am hacked and banned? Even though I have never entered this server before, please help, thank you

[cold frigate]

This happen to me too ^

[robust nimbus]

just now?

[cold frigate]

i joined and it said i was hacking when i have never lmao

[robust nimbus]

me to bro,even iam not playing on this server before

so confuse

/report

[marble mantle]

Hey, @robust nimbus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[remote marten]

!appeal

[marble mantle]

Hey, @robust nimbus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust nimbus]

alr thx man

[solemn glen]

Could you tell me the reason for the ban? Since I don't use hacks and have never used them

[hexed nimbus]

You can see the reason if you try to join the server

[solemn glen]

yes and tells me for
hacking but I have never used hacks so why should I be banned if I haven't used hacks

[wicked summit]

any admin in here?

[hexed nimbus]

Then that’s the reason you been caught cheating your appeal been denied then that’s the final decision

[hearty fulcrum]

i'm not an admin, but i may be able to help. what do you need support with?

[ruby kestrel]

why tf did i get muted

[wicked summit]

i got vpn banned. pls check my appeal

[hexed nimbus]

Oh oh cloudie the green hulk is here

[west mica]

?steamid

[marble mantle]

Hey, @ruby kestrel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ruby kestrel]

76561198171081359

[solemn glen]

but what a final decision but are you serious I'm telling you that I have never used hacks

And how long will this ban last?

[hearty fulcrum]

i believe it is permanent

[west mica]

Looking now for you

[hexed nimbus]

As it’s a hacking ban it would be perm so time to look for a new server I guess

[solemn glen]

what can I do to get unbanned?

[hearty fulcrum]

you have already appealed, and since it has been denied, i don't think there is anything you can do

[karmic burrow]

how do i report one for cheating

like very obvious

[hexed nimbus]

!report

[marble mantle]

Hey, @karmic burrow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[robust nimbus]

admin i got bannet while loading to server,even iam not playing this server before

[hexed nimbus]

!appeal

[marble mantle]

Hey, @robust nimbus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solemn glen]

yes but why should I no longer play on your servers if I haven't done anything? if I have never used hacks then according to what decision did you decide that I was using cheats?

[west mica]

fixed

[hexed nimbus]

I didn’t decide anything that’s the admins here

[wicked summit]

76561199528063280@west mica got vpn banned, pls help

[solemn glen]

and can we speak to one of the administrators?

[hexed nimbus]

Maybe the big bad boogie man with the red name here can tell you

[robust nimbus]

This was banned on appeal but it even went to the server US Monday, while I played it on Sea Long

[solemn glen]

I'm not calling anyone bad but it doesn't seem right to me to be banned if I haven't done anything and I would like to be banned to go back to playing on your servers

[hexed nimbus]

Seems like the admins look at this in a different way and did find something that’s why it got denied

[solemn glen]

@west mica

[analog rapids]

Where can i try and appeal for unban

[hexed nimbus]

!appeal

[marble mantle]

Hey, @analog rapids

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wicked summit]

!appeal

[marble mantle]

Hey, @wicked summit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[white vector]

Some hard cheaters on Rustoria Medium

[hearty fulcrum]

!report - have you created a ticket?

[marble mantle]

Hey, @white vector

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[karmic burrow]

I did on eu 2x but nothing happened yet

[hearty fulcrum]

tickets take time. there are many other who have made tickets as well. please wait, and an admin will investigate when they get to your ticket

[clever jolt]

Is there no admin on the server?

[hearty fulcrum]

not an admin, but what do you need help with?

[clever jolt]

We made 2 sets of declarations and no one paid attention.

[hearty fulcrum]

declarations?

appeals or tickets?

[clever jolt]

mackro or aim

Ticket #bd3caf

Ticket #90108a

[hearty fulcrum]

admins will take a look when they have time.

there are many tickets

please wait

[shadow bramble]

do i have to be in the server to see rules or is their any other way?

[clever jolt]

I think the other team is raid seven, it's our turn

[hearty fulcrum]

https://rustoria.co/rules

[hearty fulcrum]

many other people could be in the same situation. admins check in the order that they receive tickets so that it is fair for everyone. please wait.

[clever jolt]

Have you seen the opening hours? Someone 2 hours, someone 1 hour?

[hearty fulcrum]

if you are asking if i can check how many tickets or when they were opened, then no i cannot. as i told you, i am not an admin

@little cipher @desert abyss do you need support?

[desert abyss]

yes

[remote marten]

What can we help you with

[desert abyss]

Ban appeal

[hexed nimbus]

!appeal

[marble mantle]

Hey, @desert abyss

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[desert abyss]

I did appeal, but I want to speak with someone because I dont understand

[wicked summit]

pls check my appeal.Appeal #abd364

[hearty fulcrum]

appeals are not taken over discord. please wait for an admin to respond

[clever jolt]

hey @noble terrace are you here

[desert abyss]

Is there anyone I can speak to? Or do I just have to wait?

[hearty fulcrum]

please do not ping admins unless it is urgent

[hexed nimbus]

Wait for a appeal reply

[hearty fulcrum]

if you have created an appeal, they will take a look. please wait, and we will appreciate your patience, thank you

[desert abyss]

Ok..

[little cipher]

we made appeals on a madder that happen and we are waiting

[desert abyss]

Where would I see the reply to the appeal?

[clever jolt]

We've been waiting for 2 hours, don't you think this situation is urgent?

[hearty fulcrum]

same as for daxx, please wait if you already created an appeal

[hexed nimbus]

Same page you made it on

[hearty fulcrum]

on the same site you created the appeal: https://rustoria.co/support/appeal
or you can link your discord to the site and get a dm when the admin replies

[hearty fulcrum]

it may be urgent to you, but it is not urgent enough for you to start tagging admins. please wait patiently like everyone else who created a ticket, and an admin will check when they reach it.

[thorn halo]

Why isnt there a grace period ive been 4 times through the queue already...

[hearty fulcrum]

#feedback-suggestions message here is our admin's response to a suggestion for a grace period. if you read that, it explains why

[narrow juniper]

I was killed by a cheater with 10 hits to the head in a row and after 15 seconds I was banned for hacking. How is that?

--__--

[gleaming hound]

what on earth is that link

that is the dodgiest link i have ever seen in my life

[little cipher]

So if are false banned and our stuff get raided cause no one can defend and do anything then we are just fuck and lose everything we worked for...

[marble mantle]

Hey, @narrow juniper

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[narrow juniper]

Appeal #7bbc9b

I'm shocked I was killed by a cheater and I was banned ahhahahahah

[wicked summit]

I waited for the administrator to process my appeal for over an hour

[wispy dirge]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[wicked summit]

omg

i just got vpn banned. still need 1-3 business days?

[narrow juniper]

bro I was generally killed by a cheater pop 10 times in the head and I got banned after 15 seconds)

[wicked summit]

i want to play the server

[lyric basalt]

!steamid

[marble mantle]

Hey, @wicked summit

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wicked summit]

76561199528063280

thank u very much

[short marlin]

so i made a ticket for my money back cuz i bought two queue skips and never got it back? @marble mantle

[shadow bramble]

i want to play the server

[wicked summit]

76561199528063280

[timber bridge]

Wait 15 minutes and reconnect

[fierce fox]

I Need and admins help on rustoria eu medium. We have stashes inside our bunker but they wont appear.

[timber bridge]

We are unable to interfere in gameplay. Sorry~!

[fierce fox]

I mean I placed them they are in our base.. We have just placed another stash to test in the same place and that one has vanish also now.

Wont re-appear

[wicked summit]

thank u very much

[fierce fox]

Even built twig over them, and they still dont appear.

[timber bridge]

Again we are unable to help you, if you believe it is a bug you should F7 bug report. We are not able to interfere in gameplay in any capacity.

[fierce fox]

dam, that means we have lost most of our base loot.

ill report it

[narrow juniper]

Don't you want to sort out my question? I was banned for being a cheater!!! I was killed by a cheater, but I was banned, not him!!!

Appeal #7bbc9b

[round sky]

I filed an appeal, but I can't see the link to the appeal

[timber bridge]

I checked out your situation based on what I can see there is no mistake, you will need wait for the admin in-charge of your case to respond.

[round sky]

@timber bridge

[narrow juniper]

Is there no mistake?! a cheater kills me by hitting me in the head 10 times in a row with a semi-automatic rifle, after which the lock comes after 15 seconds to me, not the cheater, and do you think there is no mistake? Do you think I'm running through a cheat, dying, putting my head under bullets?

[round sky]

The system says the injunction has been appealed
You've filed an appeal against the injunction.Where do I need to get new information

[timber bridge]

https://rustoria.co/support/appeals

[round sky]

no new ticket

There's no record of the appeal I filed

[timber bridge]

https://rustoria.co/support/appeals/fc6799

That should take you to your appeal

[shadow bramble]

76561199171854796

[near halo]

where to report cheater

[thin plover]

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin plover]

make a ticket please instead of calling them out

[lime wren]

what is the response time for appeals?

[little cipher]

can anyone take a look at my ticket please

[timber bridge]

1-3 days

[timber bridge]

We work through the tickets in the order they came in, someone will get to yours asap

[little cipher]

Thank you so much

[timber bridge]

US Med?

[little cipher]

Yes

[timber bridge]

working through them now

[ornate kettle]

allo

admins

how many days i need wait unban

[timber bridge]

!steamid

[marble mantle]

Hey, @ornate kettle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ornate kettle]

Appeal #4cbc47

i wite 5 days allready

[timber bridge]

It has only been 3

[ornate kettle]

bro

[remote marten]

@near halo what seems to be the problem

[ornate kettle]

i was banned for 7 days

i dont want to play on idiots server

i like only rustoria

without hackers

[timber bridge]

You have to wait for the admin in charge of the case, I am sure your appeal will be answered soon.

[ornate kettle]

bro i pay for vip to play fresh wipe

and i cant play cuz admin cant answer

[thin plover]

paying for VIP doesn't give you any privileges outside of skipping the queue

[ornate kettle]

its not privileges

i just want to check my appel

[torpid summit]

is normal build a big compound and tc's in a lot of grids?

we have a lot of in snow in eu long

low fps

shit frames

???

i have a good pc

and i have low fps only for entitys of tcs and compound

[empty hamlet]

Do admins just ban anyone?

I see vids of yters getting banned when they arent even cheating

[dusk aspen]

grats

get better admins

[mystic rain]

No, if you think you have been or someone has been false ban please make a !appeal or !ticket

[empty hamlet]

i did and its for me

Ive been solo playing all wipe and got banned and immdeatly raided by the same group that raided me the day before

when all they do is roof camp

and then when i wipe their "12k hour group" as a kid with 1.2k hours they say im cheating

[mystic rain]

Well, I can see ur frustration and I’m sorry to hear this hopefully a admin can get to ur ticket as fast as possible.

[empty hamlet]

can i send u a pic of my stats

[timber bridge]

That's only a Temp EAC.

[empty hamlet]

they arent even crazy

[mystic rain]

I’m sorry but there is not much I can do.

[empty hamlet]

ok ok

KILLS
238
DEATHS
111
SUICIDES
11
HEADSHOT
263
WOUNDS
200
BULLETS FIRED
3956
BULLETS HIT
1486

[long wren]

#general

[dusk aspen]

ye ofc so hes not cheating i ahve 20 K hours and you know better i guess i never seen a yheater before

[timber bridge]

Not what I am saying, I personally didn't look into the report however lots of people get temp EAC'd so it gives EAC time to review the account.

[timber bridge]

!steamid

[marble mantle]

Hey, @empty hamlet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[empty hamlet]

76561199164494735

no skill to the game anymore anyone that gets fried in a gun fight will report u

and clearly the EU players dont know what a headset is...

[timber bridge]

Yeah you will need to appeal @ https://rustoria.co/support/appeal if you haven't already.

[empty hamlet]

i did

im just waiting cuz i wanna see what proof they have of me cheating

i killed this zerg camping my base and went to go take a shower came back to a ban

[brisk bluff]

this aint court lil random

[empty hamlet]

Are u opium?

💀

[brisk bluff]

playing rust servers is not a right permitted to everyone you aint getting no proof or anything

[empty hamlet]

u cant ask for it?

[brisk bluff]

also advertising cheats in your bio doesnt help your case 💀 fucking idiots

moron spotted

[empty hamlet]

doesnt link with me bud

if it really mattered u wouldnt think

[brisk bluff]

you have brain damage

[empty hamlet]

i would take it out?

[brisk bluff]

no bc you are an idiot prob forgot it was there

[empty hamlet]

... yea

i cant see my profile

[undone ledge]

💀

[empty hamlet]

everyday i hop on

homies gotta make bread im just supporting

[brisk bluff]

ggs random 💀 played yourself

[empty hamlet]

dont judge a book by its cover

[narrow juniper]

I'm just in shock, I was banned by mistake for the place of the cheater who gave me 10 hits in the head instantly and now my house will rot, since the stupid administrator can't see my ticket, I didn't expect such an attitude from rustoria

[empty hamlet]

shits old too link doesnt even work

[brisk bluff]

if you didnt suck at cheating you might last longer

[empty hamlet]

Cheating on rust ass

i cheated on cs thats what it was for

thats why i have a VAC

[light summit]

hello, have you made a ticket?

[brisk bluff]

this is like the guy coming to court for stealing the dolphins jersey while wearing the one he stole

[narrow juniper]

Appeal #7bbc9b

[timber bridge]

https://tenor.com/view/seriously-gif-23861497

[empty hamlet]

chatgpt?

[narrow juniper]

No, I just don't know English well.

[empty hamlet]

what bruh my VAc is like fuckin 1000 days ago

[light summit]

alright, if you've made a ticket then an admin will get to it soon. sorry to hear about your base, but if you've been wrongfully banned, the good news is you'd still be able to play on our servers

[empty hamlet]

2021

ggs its been 3 years

[brisk bluff]

brain damage runs in the family tree

[empty hamlet]

u got ricks by anychance?

[narrow juniper]

why should I play at your place when I was given the wrong ban due to the fault of a stupid administrator? he's so dumb that he messed up the stimaidi ID

[junior notch]

how i can report a cheater?

so blatant

[light summit]

we can't force anyone to play on our servers, but if you've made a ticket our admins will definitely look into it and give you the response you deserve.

[junior notch]

at eu main

[narrow juniper]

I ran home and was killed by a cheater hitting me in the head 10 times in the screenshot in the ticket it is shown and I get banned, do you think I used a cheat to die from 10 hits in the head?)

[light summit]

!report

[marble mantle]

Hey, @junior notch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[narrow juniper]

@light summit because of your stupid administrator, I'll lose 2 days of the game and you're just apologizing? Seriously ? the most miserable service

[empty hamlet]

get used to it

[empty hamlet]

Он ничего не может с этим поделать

[timber bridge]

Your ban is not false.

[empty hamlet]

o dam

[narrow juniper]

да не ебёт меня, меня убил софтер но долбоёб админ перепутал стим id и забанил меня это жесть

[light summit]

to be honest, i don't know of anyone who only dies after 10 shots to their head....

[empty hamlet]

yea hes pressed

[narrow juniper]

come in and see the screenshot in the ticket
https://rustoria.co/support/appeals/7bbc9b

and if you don't believe me, check the logs and who caused them to me

[narrow juniper]

Seriously ?

[light summit]

i can't and i don't need to. the admin has spoken

[empty hamlet]

Тебя десять раз ранили в голову, а потом ты умер? Ваша формулировка не хороша

[light summit]

hi @near halo - do you require any assistance?

[empty hamlet]

he sent a pic with like 5 headshots in a row after hes dead

i dont get his point

[narrow juniper]

look at the screenshot in your personal correspondence if you have at least 10iq you will understand that there is clearly something wrong here

[narrow juniper]

Can't you count? There are 9 and 1 damage failed

[light summit]

!appeal - submit an appeal if you feel you've been wrongfully banned. i am not an admin so sending any proof to me won't be helpful

[marble mantle]

Hey, @narrow juniper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[empty hamlet]

i see it now but i dont get ur point u got trippled by a sar from 10 meters

thats literally nothing

[narrow juniper]

so I have already written an appeal, but it is being examined for a very long time

[light summit]

when did you submit the appeal?

[narrow juniper]

4 hours ago

[empty hamlet]

it says it can take up to 3 days

там написано, что это может занять до 3 дней

[narrow juniper]

Okay, but why was I banned? Immediately after this death, I was banned

[light summit]

exactly. i did mention earlier that the usual response time is 1-3 business days

[empty hamlet]

i have no idea

[narrow juniper]

that is, I was banned by mistake by an administrator who is so stupid that he confused the steam ID and now I have to wait 3 days after losing progress in 2 days of play and you just apologize, do I understand correctly?

[narrow juniper]

it's just that the bro was watching that cheater, and for some reason when he saw how he killed me, he wanted to ban him, but apparently he copied my stimaidi, that's all, since I am the most honest player and I have a YouTube channel and on this day I played very badly, but everything exactly flew into the ban, it's funny

[light summit]

you are absolutely right to say that you (and not just you, any one for that matter) have to wait between 1-3 business days for a response. as to whether or not the ban was wrongfully placed, i am in no position to comment on that. an admin will let you know as soon as they get to your ticket

[narrow juniper]

@empty hamlet but I think that it was not a cheater buguser who dropped the Internet at the time of leaving the corner, since when I even died, hits to the head were still heard, it was very strange but why I was banned, and not him, that's another question

[mystic rain]

Did you make a !appeal ?

[narrow juniper]

that's why the screenshot shows that I'm already dead and the damage to my head has passed, I have no other explanation

[narrow juniper]

yes
but what's the use if my house rots because of a dumb administrator
since they have been considering the application for a long time

[mystic rain]

Well, first I see why you are upset but making rude comments won’t help neither. Just wait and they will get you.

[bright quiver]

You already got a answer to your ban

[narrow juniper]

was I banned for being killed by being hit 10 times in the head? like I cheated for this?)

[narrow juniper]

Bro, I have 10k hours and I'm a YouTuber. What kind of hacking are you talking about? You should check your head

if looking at the combat log you can't understand anything and add 2 + 2

[rigid prawn]

Please admin look my appeal

[hearty fulcrum]

hey, have you checked for a reply on your appeal yet? i'm not sure, but you might already have a response.
you can check at https://rustoria.co/support/appeal

[rigid prawn]

Still nobody care

Appeal #8596f1

Please look

This is a erroneous ban, why can't your admin watch this appeal for 5 days?

@hearty fulcrum Still pending

[meager crypt]

come on brah i say f@g and get a 12 hr mute??? a warning would of shut me up

give me a second chance please?

[rigid prawn]

<@&274971100184576010> please admin look my appeal and appeal my friends. We are really tired of waiting for the ban to be lifted, which was given to us by mistake