support

[sonic shell]

i need a admin asap

i need a admin asap

i need a admin asap

[stoic quiver]

i cant join server im getting to many connections from this ip

[sonic shell]

@minor temple i need to talk to a server admin

[blissful herald]

about what....

[sonic shell]

can we hop n a vc

this guys being really weird playing with a kid

[blissful herald]

!report

[marble mantle]

Hey, @sonic shell

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sonic shell]

thanks

[unborn socket]

Hello, Admins i Need one of u really quick

Could u guys please Expend the Eu Main server its not moving at all and even my friend randomly got kicked out of queue so is there enyway you can fix that Guys

!slots

[marble mantle]

Hey, @unborn socket

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[sonic shell]

i created a ticket but its like stuck loading

[high whale]

@lyric basalt @thin plover ok so now the pop is put up from 250 to 350, what was all the fucking nonsense about PERFORMANCE

make it make sense u fucking daft cunts

was at a 180 player queue before and now its suddenly OK to increase the pop 12 hours later?

[blissful herald]

!slots

[marble mantle]

Hey, @high whale

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[hearty fulcrum]

did you attach any files to it?

[sonic shell]

yeah

[high whale]

why do you keep giving me the same garbage fucking response, it was 170 queue for 6 hours and suddenly its time to change the pop>?>??

[blissful herald]

because you do not know how to talk to people and seems you love to keep insulting everyone around you

[high whale]

daft twat i started insulting you freaks because you literally gave me no proper answers even when i had logical reasoning u just spam the same copy paste message which didnt even make sense

[sonic shell]

it just changed to woah slow down but i didnt make any tickets

[high whale]

and it still makes no sense because the pop just increase by ONE HUNDRED after 6 hours

[blissful herald]

there son, tkae a break for few hours and re-think how you speak

[hearty fulcrum]

try uploading the files to an external site, then paste the link into your ticket. the files may be too large which is why it is not getting submitted

[sonic shell]

ahh got it

could i just screen share it?

[hearty fulcrum]

sorry, official ticket submissions are through the in-game chat command or on the rustoria website. it is great if you are able to include evidence in the ticket, but either way, the admin will look into your ticket when they get to it

[sonic shell]

word. ill upload it to youtube

[lament dome]

hey admins

rustoria us main oil rig is bugged

3 hours

[rotund lake]

@thin plover @hearty fulcrum Can u check my ticket Rustoria 2X EU
Ticket: 9bd3f8

[harsh socket]

Any admins on? there a 10000000% aimbotter in the 2x vanilla server moroz8891

ty in advance for checking it out

[mighty hazel]

Is there an administrator present? My friend told me the wrong server, but I have already purchased a VIP. Can you help me replace it..

[lament dome]

@hearty fulcrum @blissful herald 4 hours since small oil rig was up its glitched

on us main

[light summit]

!vipissues

[marble mantle]

Hey, @mighty hazel

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[blissful herald]

should be working....

[vague sail]

i do not know if it's normal but the queue has not moved for 20-30 minutes now for me

[blissful herald]

everyone wants to play on Force wipes, normal thing

queue moves, but very slowly

[vague sail]

yeha havent played for a year so wanst sure how it is now

nah it moved fast before but now its slow

[summer belfry]

pls + 50 slot eu main

[marble mantle]

Hey, @summer belfry

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[vague sail]

its going to take a while man

[summer belfry]

fine,never mind

[sage torrent]

help me, I log into the server and I get kicked because of hacking

[marble mantle]

Hey, @sage torrent

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[weary whale]

H

[bronze acorn]

please add more slots to eu long pleaseeee

[hexed nimbus]

!slots

[marble mantle]

Hey, @bronze acorn

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[near halo]

@echo venture 10x eu

[frozen sleet]

hi, I bought a new mouse and went to the server and got this error when I went to the server with cheats, I’ve never played, can you check?

hacking

[hexed nimbus]

!appeal

[marble mantle]

Hey, @frozen sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vague sail]

is there an afk system on EU main?

[hexed nimbus]

DEFAULT RUST AFK 10 MIN

[near halo]

@balmy cypress you banned me and told me to come to discord. what happened?

[frozen sleet]

Is it possible to write in Russian in an appeal?

[vague sail]

Will you get kicked though? cause if im crafting sometime si tab out will i get kicked?

[balmy cypress]

DM me your steamid

[merry crown]

Is 10x wiping again today

[gloomy sparrow]

#oldserverinfo

[hexed nimbus]

crafting wont prevent afk kick

[young stratus]

ticket

[marble mantle]

Hey, @young stratus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[analog pumice]

Are we allowed to pull water from the ocean on eu long via tcs

[analog pumice]

I thought I saw

What if it’s 2 and half grids?

Will you guys delete?

[torn heart]

through 2 or more grids

[tight summit]

us it possible to pay with crypto for vip?

[torn heart]

no

[analog pumice]

Are you guys super strict?

[tight summit]

no way?

[analog pumice]

Like if it’s 2 and half

[torn heart]

if it's over 2 grids, it's against the rules

[analog pumice]

Ok

So 2 b half is ok

Bc it isn’t 3 yet right?

[torn heart]

2.5 > 2

[analog pumice]

Cole on Jacob!!!

Come

2.2

[hexed nimbus]

It says 2 or more grids so 2,5 is more so not allowed

Max 1,99

Better start looking for a 3long car and add a water tank

[naive latch]

Hello, Rustoria Admin.
South Korean user who loves Rustoria very much
I played the main season for a while today because the season failed while playing the long server. My team members were playing the long server, so I tried to go back to the main server because it failed again, but I lost the game against Ban evasion. I don't know why it became Ban. If you explain the situation, I can tell you everything about it.

[hearty sleet]

!appeal

[marble mantle]

Hey, @naive latch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[placid cradle]

Guys i was waiting for a 75 player queue i finished ot and after i played for 1-2 hours then dced now am on a 100 player queue

[hexed nimbus]

Just have to wait I’m afraid

[livid walrus]

.

[naive wedge]

How to check stats

[wispy dirge]

https://rustoria.co/leaderboards

[silent mural]

Can anyone tell Me when rustoria eu 10x wipe is??

[naive wedge]

How to search for people

[wispy dirge]

Select the server, then you can search for the player/yourself

[naive wedge]

Farm stats?

[cursive kayak]

@silent mural

:flag_eu: No BPs 10x EU **- JUST WIPED: <t:1709841565:R>**

IP: connect 10x.rustoria.uk:28010
Next Wipe: <t:1709913600:F> (<t:1709913600:R>)
Wipe Schedule: Tue & Fri @ 4PM UK Time
Map Size: 3500
Clan Limit: 6

[wispy dirge]

Click the resources tab

[pine bramble]

help me please

[wispy dirge]

What can I do for you?

[pine bramble]

Why did I get banned?

[wispy dirge]

What is the disconnect message?

[pine bramble]

why was I banned at a distance I didn't even play at?

[near halo]

can i give someone skins and you me vip?

[marble mantle]

Hey, @pine bramble

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pine bramble]

admins

why was I banned for cheating when I didn't have any cheats?

[tiny merlin]

!TICKET

[marble mantle]

Hey, @tiny merlin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tiny merlin]

my vip is not showing but its valid through march 23rd

[last edge]

#payment-support

[last edge]

I u got banned for cheating was because u were cheating

[pine bramble]

for what?

help me please. what is the chance of unbanning me?

[dense roost]

similar thing happened to me and was not cheating. You have to open an appeal/ticket. It can take 1-3 days to respond so do it quickly. The mod posted a link above.

[pine bramble]

what is the chance of being unbanned?

[dense roost]

Each case is prob different, depends on the violation

[pine bramble]

OK, thank you

[wheat wedge]

adn´min can contact me ?

[twin narwhal]

please dm admin! please!!!!!!

[naive latch]

한국인 어드민 없나요?

[hexed nimbus]

Just state your question so the can reply to it

[hot trout]

Rust cheater, playing with big chinese group on rustoria eu medium - raided me - now camping my area

[smoky cape]

!report

[marble mantle]

Hey, @hot trout

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[storm mango]

!report

[marble mantle]

Hey, @storm mango

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[storm mango]

/ticket

[marble mantle]

Hey, @storm mango

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[smoky cape]

Macros are bannable by Facrpunch

[hot trout]

why does this server have no admins banning? This guy is rage cheating

raiding the whole area, holding the whole area hostage

[smoky cape]

Have you made a ticket

[hot trout]

I have

[storm mango]

bro i got banned for no reason

[smoky cape]

Then you have to be patient as other pepole are in line for their tickets to be answered

[smoky cape]

!appeal

[marble mantle]

Hey, @storm mango

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[storm mango]

and i did

and they refused

what did i do

[marble mantle]

Hey, @storm mango

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[naive latch]

i need help!

[storm mango]

76561199090845009

can you help me

[ocean thistle]

Yeah, unfortunately your ban is going to remain as your appeal was denied. That decision is final. You are no longer welcomed to play on Rustoria servers. I wish you the best of luck on other servers.

[hearty fulcrum]

how can i help you?

[storm mango]

but i need to see proff

proof

that the ban was the right choice

[ocean thistle]

We do not provide proof to players as it would allow them to circumvent the rules in the future and/or how they got caught.

[storm mango]

because as long as i remember i didnt try to hack in rust

[naive latch]

Hello, cloudie.
South Korean user who loves Rustoria very much
I played the main season for a while today because the season failed while playing the long server. My team members were playing the long server, so I tried to go back to the main server because it failed again, but I lost the game against Ban evasion. I don't know why it became Ban. If you explain the situation, I can tell you everything about it.

[marble mantle]

Hey, @naive latch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[storm mango]

76561199090845009

[ocean thistle]

@storm mango

[ocean thistle]

@storm mango

[naive latch]

76561198212991588

[hearty fulcrum]

이미 항소 문의 적어주셨나요?

[naive latch]

한국인 이신가요? 네 항소 문의 했습니다.

[hearty fulcrum]

항소 문의 하셨다면 어드민 분께서 답변하실 때까지 기다려 주세요. 평균 대기 시간은 1-3일입니다

[naive latch]

혹시 벤 된 사유가 뭔지 알 수는 없나요? 시즌할려고 했는데... 너무 당황스러워요. 항소 문의를 기다려야 할 까요?

[hearty fulcrum]

서버 연결 시도 하실 때 연결 끊김/디스커넥트 사유에 뜨는 사유가 밴 사유입니다

[naive latch]

ban evasion이라고 떴습니다. 어떠한 의미인지 잘 모르겠습니다..

[hearty fulcrum]

사전에 밴을 당하셨는데 그 밴을 피하려고 다른 계정으로나 다른 방법을 통해 계속해서 플레이 하는 것을 밴 이베이젼이라 부릅니다

[naive latch]

저는 스팀 게임 하면서 밴 당한 적이 없습니다. 다른 스팀 계정 또한 없습니다.

[hearty fulcrum]

그렇더라면 항소 문의에 그렇게 적어주시고 증거 있으시면 첨부해주세요. 충분한 상황 설명은 hy님의 항소에 도움이 될 겁니다

[unborn socket]

Hello, is there an admin online?

[naive latch]

감사합니다.. 기다려야겠네요. 스팀프로필을 열어 놓으면 증거가 될까요?? 제가 잠깐 쉬러 갈 때도 컴퓨터를 켜놓고 자러 간거라, 아마 계정해킹이나 이런건 아닐꺼 같아요..

[remote marten]

What seems to be the problem

[hearty fulcrum]

증거가 있으시다면 항소 문의 하신 사이트에서 답변으로 파일 첨부나 추가적인 상황 설명이 가능하실 거예요

[crystal vault]

Anything yall can do against insisting

Some kid insides us

[remote marten]

No it’s not against the rules

[hearty fulcrum]

어드민 분의 답변이 오시고 이미 결정이 되어 있지 않은 상태에서는 추가적으로 답변을 거실 수 있습니다

[twin narwhal]

could u check the online ticket admin?

[naive latch]

감사합니다. 제가 어떠한 증거를 제출 해야 될지 모르겠어요...

[hot trout]

same cheaters about to raid me again

plsss wipe their group already, we cannot progress

https://steamcommunity.com/profiles/76561199382045059

[frozen thorn]

!report

[marble mantle]

Hey, @frozen thorn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near eagle]

SMALL oilrig is bugged on eu main, it dosent respawn

there is no beeping with radioation too

please fix! 🙂

[toxic shard]

it means there is someone blocking the respawn

[near eagle]

yea but didnt they fix that with the radioation?

or did they change something this patch?

[toxic shard]

no radiation didn't solved all the issues

[near eagle]

no no, normally even if i was on there should be radioation 30 mins after crate got taken.

[toxic shard]

yes but this doesn't covers all the situations

[near eagle]

crate is taken btw

if crate is taken it should be

btw

[hot trout]

@toxic shard Can you come ban this chinese cheating group instead

[toxic shard]

make a ticket

[near eagle]

sorry forgot to type that crate got taken

[hot trout]

I made a ticket

[toxic shard]

then you need to wait for an admin available to review it

[hot trout]

how many cheaters can there be that it takes this long

[near eagle]

should i make a ticket too?

[toxic shard]

it's not a question of how many cheaters, it's a question of how many tickets

[toxic shard]

there is nothing we can do, there is a known issue that people can use to block the respawn

only the players can solve it

[frozen thorn]

marc

can u spawn in rustoria server fast ?

there is one is atacking me behind below the mountain

he is truly hacking

did ticket on him

[modern oracle]

оверте моего друга быстрее и разбаньте плс

проверте моего друга быстрее и разбаньте плс

[frozen thorn]

@toxic shard no way

wtf

just spawn in rustoria server

and see how he shot behind the mountains wtf

[remote marten]

Please make a ticket

[frozen thorn]

did it now

just see him now ill make him shot me

lol looks he is here watching the chat 😄

he stoped shoting hahahaha

[valid lodge]

!ticketru

[marble mantle]

Привет, @modern oracle

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/support/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

[toxic shard]

that's why you NEVER speak about a cheater in any public chat and make a ticket

[frozen thorn]

@toxic shard mark

i see it was a bug

he went down in the mountain

spawn and ill show u the bug

u should patch it asap

he was just taking advantage and killing players

went down and checked it

its open underneath wtf

[weak lichen]

!report

[marble mantle]

Hey, @frozen thorn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[weak lichen]

Did you report it? I would start there and put the coords in.

[frozen thorn]

he is camping there

with pistols killing people lol

@weak lichen ill make ticket

he can hit people and no one can hit him lol

broken bug xD

[weak lichen]

That is sad

[timber bridge]

Please listen to the staff and make a ticket, youve been told twice now, blasting it here doesn't help. When you make a ticket the ACTIVE admins will seen it much faster, the ticket system is there for a reason.

[frozen thorn]

did ticket now

[timber bridge]

Thank you.

It will be dealt with shortly

[restive cliff]

how can I report for cheating, I use f7 but from here, can I?

[frozen thorn]

!report

[marble mantle]

Hey, @frozen thorn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[timber bridge]

^

[restive cliff]

!report

[marble mantle]

Hey, @restive cliff

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dusty saddle]

online you can upload stuff to help report the cheater

[unique dew]

fix @pseudo dragon its a stuttery/laggy mess and its not fun to play when ur getting hit when ur behind walls

or rubberbanding while flying

[dire lichen]

hey, idk if you guys can help or not, but for this server specifically rustoria us main, everytime it gets to the cleaning up portion in the loading screen, it crashes the game

normally does this twice before finally letting me in on the 3rd attempt

[burnt spoke]

How much ram u got

[dire lichen]

32gb 16gbx2

[teal python]

!report

[marble mantle]

Hey, @teal python

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[teal python]

/ticket

[marble mantle]

Hey, @teal python

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cursive cove]

10x eu no bps what is this lag

[jade wigeon]

I need help, i got banned for teaming with hacker but no one was hacking.

[cerulean wedge]

Hi There, paid but the vip but it's not activated

How can I open a support?

[thorny dune]

Please open a #payment-support ticket

[thorny dune]

Your first step should be to submit an appeal on our website https://rustoria.co/support/appeals

[pallid acorn]

fuck this server I was kicked off for no reason and now I'm going to have to wait 5 fucking hours to join the server again

[west osprey]

Steam ID?

[west osprey]

?

[burnt spoke]

fuck this, i was in QUE for 6 hours straight just to get in and get FUCKING kicked / Crash

[burnt spoke]

@west osprey Can u help me get back in or smth?

[cobalt latch]

I got banned for "Playing with hacker" on day 2 of the wipe. I joined this group through the LFG channel in this discord yesterday. I understand that ultimately it's my responsibility with who I play with, still if I can't join random groups and make some friends it takes big part of the fun in the game. Am I supposed to play solo ? How am I supposed to find a team without joining people that I don't know ? I have 9k hours in this game, it's the first time that something like this happens. I will wait out on my ban, but I'm giving genuine feedback that this approach doesn't feel fair and I'm pretty sure I'm not the only one affected by the AoE of the ban hammer. Since I don't want to simply complain and be as constructive as possible, here is my suggestion: give a 1day ban for hacker association the first time and increment this if it happens again. Like this at least we may get chance to save our base (I was living solo and not with that group when I got banned, single code locks, so my base will decay)

[pallid acorn]

and what are you going to do about it? you're not going to help me join the server anyway

[slow whale]

my teammate got banned for hacking. Can we get some proof from an admin that he was hacking cuz he really wasn't doing anything suspicious, he was as bad in the game as always and in real life he isn't even good with computers so I don't believe he was hacking.

we were litrally just farming, didn't even shoot a gun this wipe

we already sent an appeal

[remote marten]

We don’t release that information

[west osprey]

Respectfully, whats the point in complaining if you're not going to provide the information we need to look into it?

[slow whale]

so we just have to wait for an response on the appeal?

[west osprey]

I'm here willing to help, you're not helping yourself.

[west osprey]

Whats up?

[burnt spoke]

I was in the que for 6 hours and when i get in i crashed or smth

Can u get me back in

[west osprey]

Unfortunately not 😦

[worn tulip]

admin remove balloon on airwolf eu mondays

[pulsar spoke]

pls

[thorny dune]

I understand this is frustrating as a player if you are genuinely caught up and did not know. There isn't however anyway for us to consistently know this though and like you mention, who you play with is up to you and it's always good practice to get used to a group of friends before just playing with them or accepting someone new into your group. I appreciate you taking the time to provide some feedback as well, realistically this wouldn't be ideal, if you had died to a cheater and your group had lost a large amount of kits and loot, but the rest of their group was able to just log on the next day and use it you would be a little frustrated so we have to keep things fair for everyone and make our stand point on cheaters clear. I wish you the best of luck once your ban ends and thank you again.

[pulsar spoke]

can we get a admin on EU mondays to remove hot air balloon from heli pad

[hexed nimbus]

admins dont interfere in gameplay

it will destroy by itself if you buy something

[pallid acorn]

Because I know how this is going to turn out, you'll say I got kicked because of me and there's nothing you can do about it and I have to wait in queue, and on top of that I wouldn't be surprised if I got a mute or something for saying "fuck this server."

[hexed nimbus]

nobody forcing you to play here you welcome to play anywhere else LOL

[west osprey]

If you were kicked from the queue, you're right I can't assist with that. The message you posted above made me think there was actually something keeping you from joining the server.

[worn tulip]

thanks

[pallid acorn]

stfu

no one talks to you

[hexed nimbus]

enjoy q

[half phoenix]

Will the monitor game filter be banned?

[sturdy jungle]

how long can u you play after a game ban

how long i gotta wait

its been awhile

[thin plover]

180 days as long as it is only the first one and it wasn't on our servers

[vernal crescent]

how do you make a ticket ona cheater?

[heavy zinc]

when is US x10 wiping

[thorny dune]

You can find the exact time that's local to you in #oldserverinfo

[analog comet]

@thorny dunesir vpn ban

[thorny dune]

Could you paste your SteamID or send it in a DM if you prefer?

[analog comet]

76561199381285490

[thorny dune]

This should now be solved

[solid zenith]

how can I cancel my subscription, I clicked on it and it doesn't cancel????

[smoky cape]

!cancel

[marble mantle]

Hey, @solid zenith

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[bitter lotus]

where can you see the transaction id?

[hexed nimbus]

Login top right click account

[agile matrix]

how to get rewards for youtube?

[smoky cape]

Youtube doesn't give rewards

[agile matrix]

and how do i get rewards for youtube (points on x servers)

[bitter lotus]

more precisely?

[swift creek]

Hey any admin on ? im rust content creator and i wanna ask about something please asap

[torn heart]

DMme

[swift creek]

@torn heart Done

[gritty zodiac]

can we get some bans going these R2 guys

R2 on rustoria long

US long

[rigid prawn]

look my appeal pls!

[gloomy sparrow]

@past snow How can we help?

[past snow]

I want to ask about vip refund

[west osprey]

Make a #payment-support ticket 🙂

[past snow]

where can the transaction id be found?

[hearty fulcrum]

in your email

purchase receipt

[thorny whale]

server rustoria us small lag lag lag

[hearty fulcrum]

!report - please make an official ticket if you want rustoria admins to investigate someone @versed jay

[marble mantle]

Hey, @versed jay

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[versed jay]

i already reported him on the website just waiting for feedback but the wipe is unplayable because of him

[bright quiver]

We will get to your ticket asap so please just be patient

[versed jay]

ticket was declined istantly, you cant just asume from looking at his pf he only hits head head and arm even tho heshundred of meters again plz check again

[little dust]

Wyd

Wtf*

That’s the craziest sentence I’ve ever read lmao

[hearty fulcrum]

?steamid

[marble mantle]

Hey, @celest maple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hearty fulcrum]

if you don't need support, please go to #general

for more information on why you were muted, check out this message > #support message

[little dust]

Bru really like 100s of other people don’t talk in here and no one else gives a nod

[hearty fulcrum]

!appeal - you can appeal your mute on the rustoria official site, but rustoria is UK-based and it is considered a derogatory term in the UK

[marble mantle]

Hey, @celest maple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near galleon]

can someone help me

i accidentally brought vip on the account i play csgo on

could someone transfer it

[hearty fulcrum]

#payment-support

!vipissues

[marble mantle]

Hey, @hearty fulcrum

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[near galleon]

i made ome

[hearty fulcrum]

great, the payment support team will get back to you when they are available

[olive heron]

hello where can i submit a report someone's cheating

[hearty fulcrum]

!report

[marble mantle]

Hey, @olive heron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near galleon]

mods throwing

brought vip on wrong

account

now the raiders are in my tc

room touching my boxes of sukfur

[hearty fulcrum]

respectfully, it seems like it was your own personal oversight to not check which account you were signed into at the time of the purchase. #payment-support will help you, but it will take time since there are only a couple people who are allowed to handle that information (for the protection of your own privacy)

[near galleon]

ok ma'am

[hearty fulcrum]

lol

[honest aurora]

hello could i talk to a admin asap

[hexed nimbus]

state your question i bet you get a answer

[sacred ermine]

Tell me why I just waited of an hour in main queue and then when I got to next 10 players it crashed out, and now I’m back at the end of the line…

Like what in world?!

[hexed nimbus]

the rust world

[bright quiver]

sure dm me if you like

[honest aurora]

ok

[sacred ermine]

That’s crazy..there’s no way to get past this queue

[hexed nimbus]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[sacred ermine]

Doesn’t even show servers full

[hexed nimbus]

what server ?

[wispy dirge]

Hey there, What can I do for you?

What does it say?

What is the disconnect message

[gritty lichen]

!report

[marble mantle]

Hey, @gritty lichen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rose blaze]

can someone help

[hexed nimbus]

With ?

[rose blaze]

im banned for ban evasion and it was a month ago

[hexed nimbus]

!appeal

[marble mantle]

Hey, @rose blaze

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose blaze]

i did

a month ago

it go declined

[hexed nimbus]

Then that’s the final decision im afraid

[rose blaze]

my friends really want me to play

i wasnt cheating or anything

[hexed nimbus]

You can play but just not on rustoria if the declined your appeal

[rose blaze]

fosho

ill js hop accounts

[hexed nimbus]

Then you just get another ban evasion ban just fyi

[rose blaze]

oh

not that

dif pc

[hexed nimbus]

Gl don’t tell me I didn’t warn you

[rose blaze]

cant ban me on another pc

already in !

[hexed nimbus]

Ok mate

[torn heart]

sure you are bud

[burnt gyro]

Hello can someone look mi ticket please i open it yesterday the id is Appeal #ff804e

[hexed nimbus]

Standard response time is between 1 and 3 business days

[burnt gyro]

oh ok thanks

[hexed nimbus]

Did you check back on the page yet as you not verified you don’t get notified and have to check back there

[zinc wedge]

@noble terrace

[wide dome]

My team got banned for playing with a hacker for some reason? Was wanting some clarity on it, as we were not. on us medium

And we're fairly new to rust and not good lol, they think they might have killed an admin?

[lime void]

prolly had a closet cheater

[frail ginkgo]

us long down?

[lime void]

yep

[opal glen]

just went down

[west osprey]

It's booting

[quaint patrol]

Admins don’t play, I would look more closely into your team 🙂 it’s likely there’s a cheater

[lunar dagger]

how long?

[quaint patrol]

!appeal

[marble mantle]

Hey, @wide dome

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frail ginkgo]

long?

[west osprey]

Yes

[noble terrace]

omg is that THE @quaint patrol

[lunar dagger]

how long til its up?

[west osprey]

you know.. if you're going to do our job you might as well come back 😉

[west osprey]

5-10 I'm guessing?

[quaint patrol]

The one and only

[lunar dagger]

do you know if scientist are respawning on rig? after is up

[wide dome]

prob right, would admins be able to give me any info to know for certain if dude was cheating lol?

[quaint patrol]

🫣🫣

[lament shell]

bruh yoxz insided me

[west osprey]

Usually when a server restarts scientists respawn

[lunar dagger]

great so i will die

[lament shell]

bro lied about being kicked out of the house to inside

[quaint patrol]

If you appeal your ban they will investigate it and if your appeal is denied then it’s 100% accurate, playing with hacker is not permanent on the first occasion so you can weed out the cheater before you play again

[west osprey]

whats your steam ID? i'll look at the ban

[quaint patrol]

@west osprey is the best

[dapper anvil]

NICE OFFICIAL SERVERS!! Where u can get banned for killing a player that will cry to admin and it will get you banned. You're a joke or what? https://i.imgur.com/VDONGPW.png

[west osprey]

Crying to admins doesn't get players banned here. If a player is breaking the rules they will get banned.

[dapper anvil]

There are people that are above others... just liek in life

[tardy urchin]

when the servers finna be back up?

us long is down still or what

[dapper anvil]

Ofc you'll. A guy that has free VIP forever given to him crys to admin and im banned.

[candid glen]

Damn. These some ASS servers

[frail ginkgo]

how long to long up???

[dapper anvil]

Wow it's not even a ban on EU Long. Banned on all servers... EPIC!

[quaint patrol]

If you got a play elsewhere ban you fucked up badly.

[wide dome]

132412342136236234

[dapper anvil]

How? I killed a buddy of an admin? wow

yeah thats like a murder irl

[worldly basin]

admin please fix Sea Main Always lagging .

[noble terrace]

If you're banned it's because it was warranted. Submit an appeal.

[quaint patrol]

Admins don’t have friends who you kidding?

[gleaming hound]

You are so silly. You think an admin is going to be "yeah i'll ban the person that killed you permanently."

[quaint patrol]

Except for me but I don’t play

[dapper anvil]

No it wasn't. I was banned because a babyboy cried 10 mins to admin about me killing him.

[noble terrace]

I can pretty much guarantee that is not why you were banned. But if you give me your steam ID, I'll look into it

[gritty zodiac]

why answering everybodies bullshit questions but not answering the question of when the servers are gonna be back up

[dapper anvil]

ok I will bet u on that

[noble terrace]

It's booting

[gritty zodiac]

you think there is roll bakc>

[noble terrace]

Unsure

[dapper anvil]

https://steamcommunity.com/id/kefty/

@noble terrace

[noble terrace]

You broke one of our clearly stated rules, so you are banned. If you think it's a mistake, I would recommend you submit an appeal.

[dapper anvil]

What rule?

[dapper anvil]

Haha so you can't kill them?

[noble terrace]

You can't intentionally streamsnipe, and that is exactly what you were doing.

Again, feel free to appeal.

[dapper anvil]

No thanks you're a joke

[quaint patrol]

Idiot

[dapper anvil]

people above people

[noble terrace]

Read the rules next time

[dapper anvil]

paththic

rules about things u can't now

HAHAHAHA

EPIC RULES

[gleaming hound]

you okay?

[noble terrace]

You were very much aware of what you were doing

[dapper anvil]

I'm taling about rules

[gleaming hound]

So you admit to doing it?

[dapper anvil]

u r making up rules that can apply without person knowing

[gleaming hound]

They are literally on the website, how is that their fault lmao

[noble terrace]

We didn't make it up. It's on the website.

[spare vapor]

hey how can I talk to an admin directly?

[noble terrace]

Not our fault you did not read them.

[dapper anvil]

no i am not im saying you're making rules that are impossible to know

[noble terrace]

You KNEW what you were doing

That part is not up for debate

[near galleon]

do you have access to the payment things

[dapper anvil]

You pathetic rules state that u can't do something against 1 person but can against another

how pathetic is that?

and u can get banned for something u can't possibly know

[noble terrace]

No I do not

[gleaming hound]

You are not making sense mate. The rules are on the website, you choosing not to read them is YOUR fault.

[dapper anvil]

how pathetic is that?

[near galleon]

does anyone

[noble terrace]

You knew.

[near galleon]

ice been waiting for ages now

[noble terrace]

Yes. They will get to you when they can.

[noble terrace]

No point in arguing here. Submit an appeal as I said before.

[near galleon]

what did you do

[noble terrace]

Only a handful of people have access to payment info to safeguard your information

[west osprey]

how pathetic is it to constantly harass a streamer for attention?

[near galleon]

if i dont have rust on the account i accidentally brought it on

[spare vapor]

hey Im having issues with que skip, is there someone that I could tlak to that could help?

[near galleon]

can you just give the vip on the other one or like not

[noble terrace]

If the VIP is unused, then yes, it shouldn't be an issue

[near galleon]

ok

it is

[noble terrace]

What issue?

[near galleon]

strange when i dced

it didnt like skip the q

[spare vapor]

i sent in a ticket

My que skip stopped working after the server rolled back

[versed jay]

this guy

[random abyss]

how can i refund a vip

[noble terrace]

!refund

[marble mantle]

Hey, @random abyss

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[noble terrace]

#payment-support ticket?

[spare vapor]

yeah i sent it in im waiting

i was told the admins may be sleeping and that I should wait

[lunar dock]

!refund

[marble mantle]

Hey, @lunar dock

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[orchid dust]

i cant cancel my subscription

[torn heart]

?cancel

[marble mantle]

Hey, @orchid dust

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[fickle mango]

how can i report a 100% guy cheating

?

[lyric basalt]

!ticket

[marble mantle]

Hey, @fickle mango

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[inland blade]

!ticket

[marble mantle]

Hey, @inland blade

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[normal copper]

When they unban me, as soon as possible

[near halo]

is the rule about the 2 grids with water tcs enforced?

on eu long

[hasty quail]

!ticket

[marble mantle]

Hey, @hasty quail

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hasty quail]

i need help quick

[normal copper]

When they unban me, as soon as possible

[valid lodge]

!ticket

[marble mantle]

Hey, @normal copper

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[normal copper]

Please check it out

I have submitted a ticket

please take a look at my unban ticket

[ivory sphinx]

Can I report someone for calling me the N Work in voice chat/

[thin plover]

we do not moderate voice chat

[celest shard]

HOW DO WE REPORT A HACKER

[wide kite]

I got timeout or ban on rustoria eu long but idk for how long can i talk with someone?

[valid lodge]

!ticket

[marble mantle]

Hey, @celest shard

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin plover]

what is the disconnect reason

[wide kite]

Take a break

[thin plover]

what's your steam ID?

[wide kite]

pv?

[neon scarab]

i need admin

i have a cheater outside my base

[thin plover]

just post it here

[thin plover]

make a ticket

[neon scarab]

i did

nothing is happening

he is still outside my base reading off nsmes of people hes killing from 100+ meters awau

[wide kite]

76561198275760173

[autumn shuttle]

Bro just told us what client he is using

[normal copper]

76561199481287013

please check my acc

[thin plover]

it's just for 6 hours

[wide kite]

okey thx

[thin plover]

make sure to read our rules

[wide kite]

So u know this streamer

U can told him that he can use streamer mode

and hide map ❤️

[thin plover]

well you know what you did then

[wide kite]

ye ik

ofc

[thin plover]

just leave him alone, or it could be for longer next time

[wide kite]

oki doki

[cinder pine]

76561199206158654

Cheater please check. new acc @thin plover

[marble mantle]

Hey, @thin plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cinder pine]

76561199206158654

@thin plover

whole group is cheating

[timber bridge]

Make a ticket and quit calling them out in chat.

[cinder pine]

no ons is calling them out

im trying to make a ticket

[timber bridge]

What do you call this?

[cinder pine]

i see

[timber bridge]

Goto https://rustoria.co/support and fill in a ticket and we will get to it asap.

[cinder pine]

dudes got 18 mins on the server

[timber bridge]

He has more than that.

Either way if you are suspicious of them please make a ticket, we have the system in place so we can get through tickets as quickly as possible.

[full bobcat]

there no sound for someone to carry an oxygen cylinder underwater

he kill us many times in Underwater laboratory

He always ran straight over and killed people just liake perspective

[valid lodge]

!ticket

[marble mantle]

Hey, @full bobcat

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[full bobcat]

ok thx bro

[stable crest]

how do i get my steam id

[marble mantle]

Hey, @stable crest

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[toxic yarrow]

How long until someone requests a ticket video? i have evidence of a hacker and i need my shit back

[thin plover]

did you make a ticket?

and we don't return loot

[toxic yarrow]

yes.

then i wont keep donating.

[thin plover]

no official server return loot...

we cannot interfere with gameplay

it's something with Facepunch, we'd be in trouble if we did...

[toxic yarrow]

cant use a /kit pvp+ just to lose it to a hacker, with evidence of what i lost and be okay with it

[analog pumice]

Can you guys check eu long ping

My whole team has 200+ ping

It’s so laggy

[toxic yarrow]

its a whole 10$ down the drain

[thin plover]

/kit pvp+ you get the kit every 1h30 I think

it's not down the drain

[toxic yarrow]

like fr imma need a 5 wipe refund with how much i donate compared to the hackers i helped get banned.

same wit hmy homie.

[thin plover]

I don't know why you would need a refund...

[solemn hamlet]

need to report a cheater

where do i do that

[toxic yarrow]

cause i dont get to use it i just lose it to hackers

[thin plover]

you're going to run into cheaters on all servers

[solemn hamlet]

so i cant report them?

[delicate fulcrum]

ON WHAT SERVER

[toxic yarrow]

yes, and servers re-emburese

[thin plover]

and like I said, you'll get to use the kit every 1h30

[toxic yarrow]

5x

trio

[delicate fulcrum]

cheaters are lowkey everywere

[marble mantle]

Hey, @delicate fulcrum

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[toxic yarrow]

yes, i didnt pay for 3hr cooldown i paid for a 130 cooldown

[thin plover]

I mean I don't know how other servers work but they never gave me any kits back when I died to "cheaters"

[solemn hamlet]

rustoria.co us medium

[toxic yarrow]

shits ass

[thin plover]

!ticket

[marble mantle]

Hey, @solemn hamlet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[toxic yarrow]

hacks dumb asf and yall just keep banmning for A WIPE INSTEAD OF FOREVER

caps my bad

[thin plover]

we ban forever

[toxic yarrow]

i quit

[thin plover]

if they are cheating

[solemn hamlet]

instant 1 tap headshots constant

[thin plover]

idk why you think we only ban for a wipe

if we find people cheating, they are gone forever

[toxic yarrow]

people team 8+ and its a wipe ban just for them to do it again, i see it, i watch

they tell me

[thin plover]

that's not cheating, that's breaking team limit

now you're talking about something else

[toxic yarrow]

and this ones real hacks, dont matter tho, wipes tmr so they back anyways, new account and all for $5

[thin plover]

I mean it's just a problem overall on Rust right now

nothing we can really help with other then keep banning the accounts and stuff

don't get me wrong I do agree with you, cheating is a big problem

[toxic yarrow]

bruh i just want my kit i have evidence of losing to a hacker back, thats actually fair asf

this is every every wipe at this point, check the records, i get fucked over

EVERY WIPE

[thin plover]

but like I said, I can't give you your kit back, I'm sorry

I cannot interfere with gameplay other than banning the player if they are cheating

[toxic yarrow]

but they can interfear with gameplay? makes sense

[thin plover]

and we ban them if they are breaking rules yes

[analog pumice]

Fix lag eu long

[toxic yarrow]

im not even submiting the vid anymore, this got me heated\

5 wipes in a row to some bs

[thin plover]

you can submit it in your ticket if you want but we'll still look into your ticket

[toxic yarrow]

just to help me personally none

gg

sorry for bitching, im just heated my b

[marble mantle]

Hey, @celest maple

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[near halo]

MODS I NEED A BIT OF HELP RUSTORIA 10X NO BPS US

[wispy dirge]

What can we help you with?

[near halo]

theres this girl spamming chat and accusing some1 of being a pedi

pedo

[remote marten]

Please send their steam id

[near halo]

=-STACY-=

[spring perch]

How fast u can answer on ticket, my friends was banned for vpn ?

[near halo]

did asome 1 take care of it yet

[remote marten]

Reported to admins and will be muted can you dm me a ss of the messages

[indigo imp]

i need admin to respond to ticket been a hour now...

[timber bridge]

He is AFK and done nothing. Cannot investigate if they are AFK. Please be patient.

[red flower]

Am I allowed to play rustoria servers with a game ban (developer ban not vac) on my account

^ not rust ban btw

[rain lynx]

hey admin ..

[timber bridge]

If it's not a rust ban, yes.

Also if you have alt accounts that have rust GB check they are eligible to play as well.

1 Rust GB - >180d
2 Rust GB - >365d
3 Rust GB - Permanently not allowed

[timber bridge]

Has luke spoke with you yet?

[red flower]

nah no rust bans, got false banned on another game by dev not anti cheat, seems i cant play fied servers was just wondering if toria was the same

[rain lynx]

no......

[timber bridge]

No other gamebans do not matter to us.

[timber bridge]

@balmy cypress

[rain lynx]

I've been waiting for a very long time, but there is no reply...

[red flower]

ok ty

[rain lynx]

There is no reply to my personal DM. It's sad..

I am Korean. Please understand that the language may be strange.

I was banned very unfairly. On the day of reset, while mining sulfur ore, it suddenly stopped. I'm not a hacker. It's true. If you look at my information, you can see that I have a lot of skins. Please lift the ban. Not a real hacker.

[indigo imp]

thank you for informing me

[timber bridge]

No problem.

[indigo imp]

i may force him to be active

[timber bridge]

No need, but thank you. Any other questions you can reply in the ticket on our site https://rustoria.co/support

[spring perch]

@timber bridge

[rain lynx]

@timber bridgeI suddenly blocked him and told him to come to Discord, but there was no action for over a day. this is too much

[timber bridge]

You will need to speak with luke before things can continue.

[rain lynx]

I know, but I told them to come to Discord and they said nothing..

[timber bridge]

I have reached out to them

[rain lynx]

I bought a server VIP but couldn't enjoy it.

[timber bridge]

What is your friends name?

[rain lynx]

Thank you for your kindness.

[spring perch]

https://steamcommunity.com/id/ybitiyJOLI/

and second guy - https://steamcommunity.com/profiles/76561199067167687

[timber bridge]

They will both need to wait for the appeal to be reviewed.

[spring perch]

ok,how long it can takke?

[rigid prawn]

look my appeal pls

smbd

ммммбарсиииик my nickname

[timber bridge]

I have checked them both, wait 15 minutes before connecting.

[unkempt sundial]

can i get unbanned for vpn🥺

🙄

[marble mantle]

Hey, @celest maple

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[timber bridge]

You should be good to connect.

[unkempt sundial]

thank you 😘

[spring perch]

ty,bro

[deft atlas]

i have had a ticket open for over 24 hours

[timber bridge]

A ticket or appeal?

[deft atlas]

appeal mb

im just trying to play and never do lfg again

[timber bridge]

Appeals take 1-3 days.

[deft atlas]

ok

bet

[lost tinsel]

Legit or not? https://streamable.com/1ncb0r

https://ibb.co/9VyFqwq

[tough bane]

If you think someone is cheating please do not call anyone out. Go to our website https://rustoria.co/support or create a ticket ingame with /ticket.

Admins will look into it then as soon as possible.

[latent veldt]

please expand the slots to US Long

[warped night]

SEA Long
Too many connections from this IP/Steam invalid

[icy oasis]

in how much hours restart on eu long?

[timber bridge]

1.5 hours until restart.

[warped night]

Is this a global problem?

Steam invalid

[timber bridge]

Are you using a VPN?

[warped night]

no

[timber bridge]

Hmmm, weird, that message means too many people are using that IP.

[warped night]

Steam Invalid

too

[latent veldt]

please expand the slots to US Long <@&274971100184576010>

when will there be a restart on the US long

[warped night]

I play at the computer club

with friends

[smoky cape]

/slots

[marble mantle]

Hey, @latent veldt

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[timber bridge]

That is likely the issue, some of you might need to use a VPN.

[vestal scroll]

is the only way to report a suspected cheater via the f7 menu?

[latent veldt]

when will there be a restart on the US long ?

[timber bridge]

You can also report in game using /ticket or our site that has more functionality such as replying to the admins or adding more info. https://rustoria.co/support/tickets

[timber bridge]

9 hours.

[latent veldt]

/slots

[marble mantle]

Hey, @latent veldt

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[latent veldt]

why are there queues on US long 560/500 and 140, but the slots are not expanding?

[wispy dirge]

People are not leaving.

[teal vine]

Administrator, I've been appealing for a day. Can you handle it for me

[smoky cape]

Appeals can take up to 1-3 business days. And only the ban ning admin can look at your appeal

[teal vine]

Okay, thank you

[neat light]

Who could help me, someone raided me offline, and now i cant join the server, its shows "Disconnected: Hacking"

[smoky cape]

!appeal

[marble mantle]

Hey, @neat light

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[heady valve]

How to open a ticket for a cheater please

[smoky cape]

!ticket

[marble mantle]

Hey, @heady valve

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[neat light]

Its not a ban, its glitch

I can join the server, but after millisecond after i see a map, it's kicking me

[frail ginkgo]

fast bro

[smoky cape]

!report Please don't call out cheaters

[marble mantle]

Hey, @frail ginkgo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[frail ginkgo]

already do, go fast bro, he go away with our loot

[lucid horizon]

Shutdown how much time

[smoky cape]

About 10 ish mins

[lucid horizon]

Thx

[frail ginkgo]

HE USING FLYHACK TO TAKE ALL MY LOOT COMPUND DBRO, BAN THIS @smoky cape

[frigid lotus]

Is there a reward for boost pressure?

[frail ginkgo]

bro, WHERE ARE 1 ADMIN

to ban that

[hearty sleet]

!ticket

[marble mantle]

Hey, @frail ginkgo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[jaunty wind]

how is there a que for US Main if the server was at 800+ yesterday

[smoky cape]

!report Please don't call out ch eaters

[marble mantle]

Hey, @fallen egret

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[timber bridge]

Slots are based on server performance

[cloud geyser]

how logn does smoil take to respawn?

Its been 1 hr 15 mins and hasnt respawned on medium 3

[jaunty wind]

usally takes 5-6 hours

[cloud geyser]

ha.

[jaunty wind]

you might want to go back to your base and wait

but it usally takes 1:30 hour

[gloomy sparrow]

@normal snow how can we help?

[slate comet]

what was i muted for all i said was to online us

[hearty fulcrum]

!steamid

[marble mantle]

Hey, @slate comet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[slate comet]

76561199135581149

[humble moth]

/report

[marble mantle]

Hey, @humble moth

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

@normal snow How may we help you ?

[limber jacinth]

Maybe expand slots on eu long, compared to yesterday server is dead, half of 500 people are sitting in base not roaming, too little people on such a big map

[marble mantle]

Hey, @limber jacinth

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[limber jacinth]

yesterday there were some roams now the playstyle is offlining 😄

[near halo]

how long does it take roughly to get a appeal taken a look at

[shy remnant]

1-3 business days

[cobalt latch]

since I got banned for playing with a hacker - can other ppl in my household play on the server or are they going to be affected too ?

[near halo]

When they add slots for the eu long rastoria, 2 o'clock am the sixth standing

сервер щяс порвется 530 из 500

Server Scias will break 530 out of 500

online 520 out of 500 regular players can't go to the server, can you add slots?@marble mantle

online 520 out of 500 regular players can't go to the server, can you add slots?@shy remnant

[ruby kite]

Hi there, Well today I get banned for no reason I was playing yesterday and every think was cool till today I try to loggin again find out I'm banned for no reason I hope you guys unbanned me today I really wann play on the wipe I don't want to appeal because I didn't do any think legal I hope you guys unbanned today I was farming since yesterday I won't that farm go for nothing here my steam ID : 76561199185580795

[marble mantle]

Hey, @near halo

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

Hey, @ruby kite

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[snow ether]

thats cool i need donate 8 euro to join on ur server

cause nobody can join

only vip guys on eu long

541 online when 500 slots on the server

this 41 its vip

why u cant add slots

tommorrow it was 700 slots

[marble mantle]

Hey, @snow ether

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[snow ether]

man stop saying it u dont add slots to make more guys buy vip

[ornate adder]

Расширьте слоны ебаные выблядки

[snow ether]

its a facts

[ornate adder]

на лонге 300очереди тупоголовые сыновья шлюх

[snow ether]

i dont want to donate 8 euro and leave in tilt

make normal guys can play too

not only vip

cmon

[snow ether]

why tommorow it was 700 slots man

i dont understand

i need wait 10 hours to join on ur server and play 2 hour?

thats insane

[blissful herald]

@leaden wharf #payment-support

[leaden wharf]

Why do I need to queue up as a VIP

OK

[cobalt latch]

can I get a reply on this one ?

[snow ether]

add slots for players on eu long

[hexed nimbus]

!slots

[marble mantle]

Hey, @snow ether

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[ruby kite]

Hi there, Well today I get banned for no reason I was playing yesterday and every think was cool till today I try to loggin again find out I'm banned for no reason I hope you guys unbanned me today I really wann play on the wipe I don't want to appeal because I didn't do any think legal I hope you guys unbanned today I was farming since yesterday I won't that farm go for nothing here my steam ID : 76561199185580795

[hexed nimbus]

!appeal

[marble mantle]

Hey, @ruby kite

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

Would not suggest it

[cobalt latch]

ok, I will let them know to also not play, thanks

[hexed nimbus]

You risk to get banevasion ban and then it’s no longer possible to ever play in worst case scenario just fyi

[ancient wind]

help me

please

i have always on voice chat

but i dont press

[cobalt latch]

insane. me and 2 other ppl with 10year+ old steam accounts (all 3 of us) can’t play because I joined a random team for few hours and it had a hacker in it -.-

[ancient wind]

on voice chat

[hexed nimbus]

It’s not sever issue. Just look trough your settings

@ancient wind

[ancient wind]

where

where this setting

[hexed nimbus]

Press esc and check settings

[ancient wind]

oh

i see, thanky

[hexed nimbus]

But I don’t get you keep hearing voices cause if nobody talks you won’t hear anybody

[ruby kite]

Could you help me

[hexed nimbus]

!appeal Make a appeal

[marble mantle]

Hey, @ruby kite

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ruby kite]

ok

[earnest niche]

increase slots

[gloomy sparrow]

!slots

[marble mantle]

Hey, @earnest niche

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[earnest niche]

300 queues

[near halo]

!slots

[marble mantle]

Hey, @near halo

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[snow ether]

!slots

[marble mantle]

Hey, @snow ether

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[snow ether]

!slots

[marble mantle]

Hey, @snow ether

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[young stratus]

appeal

[snow ether]

add slots

when ur stupid server will add slots when online will 1000 players when 500 slots

i cant join about 5 hours already

[marble mantle]

Hey, @snow ether

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[snow ether]

wym slots

i dont care i played on servers which can add slots

its scam when u say u cant

people cant join ur server

they need to donate

8 euro

f2p cant join

thats not really cool

add slots i know someone of u admins can do this

[blissful herald]

EVERY official server out there(except Facepunch servers) have the same system

[vivid sable]

!REPORT

[marble mantle]

Hey, @vivid sable

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[blissful herald]

so if you think its P2W, feel free to just join Facepunch servers

[snow ether]

which system how it work

[blissful herald]

where nobody is controling anything

[blissful herald]

!slots

[marble mantle]

Hey, @snow ether

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[snow ether]

300 qued its not move

[blissful herald]

Read please

all is explained there

[snow ether]

570 online 500 slots

[blissful herald]

Becaue its Force wipe - its sthe same on every servers

[clever jolt]

I'm just asking out of curiosity. I've been away for almost 10 days. I've been playing on your server for 2 days. Do you exclude those who pay for macro use? I mentioned the use of macros in the ticket I opened, but you say there is nothing and close the issue. Why is this injustice?

[snow ether]

how someone supposed to join

my friend have 5 people ahead of him and 1 people join 1-2 hours

this 70 ppl its vip

its sick

[earnest niche]

3 часа захожу

[neat pumice]

Any action is dependent on evidence, if we find evidence of cheating, the player will be banned, if no evidence exists, or we are unable to collect the requisite evidence due to the circumstances at the time of the report, we don't ban people on the word of another player

[vivid sable]

!admin

[ocean thistle]

;)

[near halo]

@earnest niche я 4 в очереди уже 5 часов

[thin hill]

Hello, does this server have a 5 minutes timer to rejoin if you were to crash?

[ocean thistle]

Unfortunately, we do not and you must wait in the queue again

[thin hill]

Is there a planned update to have this feature

[ocean thistle]

This is our current stance on a 5 minute timer #feedback-suggestions message

[near halo]

Where is the slot on eu long, why won't they be added??????????? 570 out of 500 What are admins?

!admin

Where is the slot on eu long, why won't they be added??????????? 570 out of 500 What are admins?

[ocean thistle]

!slots

[marble mantle]

Hey, @near halo

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[near halo]

580 out of 500 What with the server do a restart, regular players can't play because of donators

I stand for six and a half hours of which 4 hours I am 4

[ocean thistle]

I'm not sure exactly what you are meaning to say, but our server is not going to restart. The reason the slots are not increasing is based on server performance and the server's intended playstyle. The queue will only move if the pop goes under the max pop. It is force wipe hype so it is less likely for people to get off during prime time on a Saturday

[near halo]

!admins

YES, BUT 300 REGULAR PEOPLE STAND IN LINE FOR 6-8 HOURS BECAUSE OF ADMINS WHO CAN'T ADD SLOTS BECAUSE YOU'RE PATHETIC GREEDY CRITTERS WHO WANT PEOPLE TO BUY VIPS

[ocean thistle]

That is not true in the slightest but you are free to your own opinion. I hope your day is as pleasant as you

[willow ginkgo]

REPORT CHEAt

[marble mantle]

Hey, @willow ginkgo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gloomy sparrow]

@vast lichen how can we help?

@vast lichen #network-support-old

[hazy path]

mods, we are on rustoria eu mondays, we are dying of the iceberg glitch in the water, can we get our loot?

[hazy path]

@ocean thistle does cars spawn on this server?

[ocean thistle]

Is there a server you're inquiring about?

[hazy path]

eu mondays

[ocean thistle]

Yes, cars do spawn but it's likely everyone has taken them and they're inside people's car bases

[oblique pike]

when will us mondays come back online?

[ocean thistle]

it should be up shortly.

[oblique pike]

thank you!

[fleet breach]

Is it going to roll back

[ocean thistle]

No rollback as it is a daily maintenance restart.

[hazy path]

how can i get a car then?

[ocean thistle]

Steal them from someone and/or raid someone's car base

[solemn loom]

Us long?

[ocean bough]

the server administration, I can't go to any rastoria because hacking writes that, like, cheats, although the pc is new, there are no mice, well, hacking writes when entering any rastoria

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @ocean bough

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean thistle]

It should be back up now

[near halo]

1s

[solemn loom]

Slots up in us long?

[ocean thistle]

!slots

[marble mantle]

Hey, @solemn loom

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[ocean thistle]

It just restarted so give it some time :)

[humble moth]

Report to American service trio server, a bunch of hackers, request administrator patrol

[marble mantle]

Hey, @humble moth

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vague blaze]

Will I hit so many "spam chat" mutes that it will lead to a ban?

[remote marten]

Don’t believe so but not entirely sure

[vague blaze]

I dont think so but if it happens I am definitely getting close

[merry crown]

can u get banned for insiding?

[remote marten]

no

[vague blaze]

No

More of a choose your friends wisely situation.

[remote marten]

@jaunty knot What can I help you with

[merry crown]

true dog

well ggs lmao

[jaunty knot]

i got kicked and was told to join discord from some luke guy

[remote marten]

@balmy cypress

Please wait there

[heavy bronze]

can i speak to somebody about somebody currently scripting in outpost?

[hearty sleet]

!ticket

[marble mantle]

Hey, @heavy bronze

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hybrid void]

<@&274971100184576010> smoil on eu medium is glitched could you guys fix it ?

[torn heart]

whats wrong with it

[hybrid void]

not respawning and no radiation for 3 hrs

[torn heart]

I'll ask a dev to take a look

[hybrid void]

anything they find this shit aannoying

[bronze citrus]

hey guys i just got a ban and it says playing with a hacker but

how did that happen

we never did any scripting or hacking and my team there was none onilne how did that happen or is there any proof ?

[orchid dust]

!ticket

[marble mantle]

Hey, @orchid dust

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.