support

[short barn]

i loog in

whats next ?

[hasty violet]

Man I don't know why I paid for VIP on Rustoria Long and it didn't work for me aaaaaaa

[short barn]

76561199426443703

[hasty violet]

!steamid

[marble mantle]

Hey, @hasty violet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hasty violet]

@fossil igloo yoooo

need my vip now

im paged 10 dollar

wtf

man I paid 10 dollars and my VIP didn't come to me

[ocean thistle]

Hey there, please open a ticket in #payment-support and our payment team will assist you there. Please remember to fill out all the necessary information too. Thank you!

[rain wigeon]

yeah It did

[thin plover]

Well then you got game banned on Rust not csgo

[old compass]

medium server lag fix pls

[short barn]

@lyric basalt

[lyric basalt]

!appeal

[marble mantle]

Hey, @short barn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[manic fulcrum]

can anyone look at my ticket its henny i need it bad

[ocean thistle]

Hey there, tickets get reviewed ASAP. Are you asking about a ticket or appeal?

[manic fulcrum]

appeal

[timber cosmos]

appeal what

[steep dune]

/link

[marble mantle]

Hey, @steep dune

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[ocean thistle]

Those are usually 1-3 business days. I highly suggest you link your discord so you can receive a DM from our Rustoria Bot about any updates

[steep dune]

!;ink

!link

[marble mantle]

Hey, @steep dune

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[ocean thistle]

Hey there, is the lag on EU Medium better?

[timber cosmos]

much better

got no stuff to roam with left but atleast i can destroy roadsigns in 4 hits instead of 6

thanks for that

[ocean thistle]

Awesome, please do let us know if you have any more issues. Sorry for the issues earlier 🙏

[leaden flax]

are yall going to fix the fire barrel in outpost that burns u when u sit down to recycle?

[ocean thistle]

"Feature"

[ripe stump]

Why are crates taking forever to spawn on toria long

[leaden flax]

what do u even mean by "feature"

[brave brook]

where is rustoria 10x?

[near halo]

What comes with US Long VIP? it isnt very descriptive. Does it include priority in Queue or?

[polar night]

can someone help me with my ban?

[brave brook]

i cant see or connect wit command

[polar night]

i never cheated and im banned and my appeal got denied

[raven mist]

Yes, queu skip

[broken apex]

<@&274971100184576010>

when are you guys gonna up the pop on medium?

[raven mist]

!slots

[marble mantle]

Hey, @broken apex

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[raven mist]

Also no need to tag admins for that lol

[broken apex]

oh alr

[noble terrace]

?steamid

[marble mantle]

Hey, @polar night

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[polar night]

76561199528225172

[noble terrace]

You have another account that is banned on our servers. You are unfortunately unable to play here.

[polar night]

i never cheated and just got banned out of nowhere, i didnt even got banned while playing i just tried to join the server once and i was banned

yea i got multiple accs banned

[noble terrace]

That is why you can't play here my friend

[polar night]

but i never cheated

thats why im trying to fix it

[noble terrace]

dude lol

[polar night]

thats just unfair af

[noble terrace]

it's also unfair to the legit players of our servers when you decided to cheat

which is why you got banned for it

[timber cosmos]

unfair 🤓 👆

[polar night]

bro i literally didnt cheat

[timber cosmos]

then why are you banned man

[noble terrace]

That's not really up for debate at this point

[polar night]

idk what proof yall got

[pale void]

hi guys, ive joined the steam group but it doesnt let me redeem the steam kit in rust... can nayone help me with that?

[timber cosmos]

that you are banned

thats the proof

[polar night]

i have never cheated on rustoria before

[timber cosmos]

sure bud

[polar night]

i have cheated but not on ur server

[noble terrace]

And we're not going to give you proof

[timber cosmos]

oh

so you have cheated somewhere else

[noble terrace]

You cannot play here fernan

[polar night]

idc ab admiting it

[timber cosmos]

that makes it fine to play here

then what are you on

[polar night]

i wanna play w friends

i havent cheated in like 10 months

[timber cosmos]

you can

[noble terrace]

Find another server to play then

[timber cosmos]

but not here

[torn heart]

@timber cosmos leave this chanel if you don't need help

stop getting involved in others business

[timber cosmos]

o7

[pale void]

stop fighting guys i need help.

[polar night]

bruh

[minor temple]

Have you typed /auth in Game?

[pale void]

yes. only discord worked

in the site ive joined the group but it doesnt count

it doesnt say joined in the site but i did

[polar night]

im still trynna get unbanned btw

can i pay to get unbanned?

[minor temple]

Can't see our end that it think you've joined the group. Would try leaving it. Give it 5 and re join it then. Give it another 5 and /auth in game. Should hopefully resolve the issue. Give me a shout if it doesn't 🙂

[polar night]

ill throw yall $10 i know u guys need it

[pale void]

alright

[marble mantle]

Hey, @upbeat summit

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pale void]

ill try it

[minor temple]

You have an active ban on our server on another account. If you appeal and get that account unbanned you can play again. Unless that appeal is successful you will not be able to play here on any account. If you have already appealed and were denied that decision is final and will not be overturned. Here is the link to the appeal website if you need it https://rustoria.co/support/appeal

[polar night]

bruh

[mild birch]

WHERE IS A ADMIN]

NEED TO TALK

[pale void]

@minor temple still didnt work

[ocean void]

Is there something I can help you with?

[minor temple]

!steamID

[marble mantle]

Hey, @pale void

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pale void]

alright

do i send it here?

76561198438915580

[foggy mica]

Appeal #8c2899 plz check

[pallid wave]

hi i need some help

[hollow wolf]

i need some help

[fleet zephyr]

Admin my team and I we hace spend 300 players ahead of us and when we are joining the server disconnect as anf 150 people more in EU medium

is there any solution_

?

[ocean thistle]

Hey there, your appeal has been forwarded to the banning admin to review. Please be patient as appeals have a standard response time of 1-3 business days (more or less depending on the situation). Thanks!

[ocean thistle]

Anything specific?

[ocean thistle]

What do you need help with?

[ocean thistle]

Unfortunately, you'll have to wait in the queue again. :/

[pallid wave]

im getting kicked for hacking even though ive never hacked and my no game ban either?

[ocean thistle]

!appeal

[marble mantle]

Hey, @pallid wave

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean thistle]

Please fill that out!

[upbeat summit]

ban these kids pls Ticket #87f0aa

[fleet zephyr]

the problem is that we are wating since 8 pm and when we have pass all the queue ther server kikxk as when we are joining is there any solutioin to enter and nor spend 150 player again_

[upbeat summit]

kids are just trippling

[ocean thistle]

We will get to your ticket as soon as we can

[pallid wave]

@ocean thistle i sent my appeal could you please check it?

Appeal #d477f9

[ocean thistle]

It will get checked within 1-3 business days (more or less) depending on the situation. I highly recommend you linking your discord account to our website so you'll receive a DM about any updates on your appeal

[hollow wolf]

I went threw a 240 player queue and my game crashed after joining my team

[ocean thistle]

I am sorry it happened to you, and unfortunately you'd have to wait in the queue again.

[upbeat summit]

he is running around

with an eoka

killing us from 20m

LOL

do something

[nocturne breach]

Can get some help for my VIP?

[ocean thistle]

If you're having issues with VIP please open a ticket in #payment-support and fill out the necessary information

[upbeat summit]

can u do something abt this guy...

https://cdn.discordapp.com/attachments/1172945951829278723/1215443185543680020/image.png?ex=65fcc4ad&is=65ea4fad&hm=917738ebf3290649d431a7e017c4a71d114188dafb6fe68812d9d757edadbace&
https://cdn.discordapp.com/attachments/1172945951829278723/1215441602718466058/image.png?ex=65fcc333&is=65ea4e33&hm=f066bd6f264dd3c02497d1cfca9430b519eb367e5a98a529cc541528a5643889&
https://cdn.discordapp.com/attachments/1172945951829278723/1215441602718466058/image.png?ex=65fcc333&is=65ea4e33&hm=f066bd6f264dd3c02497d1cfca9430b519eb367e5a98a529cc541528a5643889&

hes deep on us LOL

nice

[pallid wave]

what server

[upbeat summit]

just went full blatant and did that too us

eu long ferry terminal

[rotund pike]

Is there any connection issues on us main? Noticed some lag past 30 min.

[candid radish]

^^

[wispy dirge]

Please make a ticket in #network-support-old

[rotund pike]

Just called my isp, everything is fine on their end.

[rotund pike]

Ty

[jovial oasis]

Looking for admins to invest cheaters on eu long #support

[hearty fulcrum]

!report

[marble mantle]

Hey, @upbeat summit

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[upbeat summit]

WE HAVE

AND HE IS RAGE HACKING LOL

[hearty fulcrum]

!report

[marble mantle]

Hey, @upbeat summit

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[upbeat summit]

179 hours

[hearty fulcrum]

please do not call out rulebreakers in the chat

[upbeat summit]

i will when they are rage hacking and admins arent doing anything... 7 ppl reported him

[glossy vapor]

FULL CHEATER IN THE SERVER

[hearty fulcrum]

if you have already submitted a report via ticket, it will be investigated

[glossy vapor]

SPIN BOTTING

SPIN BOTTING FLYING

[hearty fulcrum]

!report

[marble mantle]

Hey, @glossy vapor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[glossy vapor]

bro he's full spinbotting

[ocean thistle]

Not even spin botting or flying

Now stop calling them out in chat.

Or I will mute you.

[hearty fulcrum]

writing in discord is not an official ticket

[ocean thistle]

Final warning.

[glossy vapor]

gg

[upbeat summit]

this guy

gg

[glossy vapor]

love to lose my wipe to a 150 hour legit player

[upbeat summit]

https://tenor.com/view/glasses-911-gif-27675139

[jovial oasis]

GG 12vips to hear hes not cheting, while Ive got 4times insta ekoked xD 5times body 5times legs then insta eokas. I dont know how your logs cant prove our right in this case

[ocean thistle]

You're calling him for spin botting and flying

He is not doing either of that

[hearty fulcrum]

if you have created a ticket, it will be investigated when they get to the ticket. if you do not need support, please go to #general

[ocean thistle]

Please be patient while we investigate your ticket

[glossy vapor]

💀

[ocean thistle]

It is wipe

[glossy vapor]

that guy is just him i guess

[upbeat summit]

2 new accounts

[glossy vapor]

wipe a 12 man as a solo

[upbeat summit]

and they are wiping 12 man as solo

[glossy vapor]

with 150 hours

[ocean thistle]

We will get to your ticket

[upbeat summit]

they are new main scene prodigy

[ocean thistle]

Calling them out in chat and in here is not going to help

Please be patient.

[glossy vapor]

ig

[ocean thistle]

I understand your frustration

You've done your part and we will look into it

[upbeat summit]

average rustoria eu long 150hr player

[glossy vapor]

12 vips :-:

[upbeat summit]

been over an hour dealing with getting quaded by eoka man

maybe it is postyxd

[hearty fulcrum]

purchasing vip will offer you queue skip, 2x map votess, and some in-game perks in modded servers, but they do not offer faster ticket replies. regardless of the player's vip status, tickets are already the priority, but sometimes it takes longer because there are more tickets to be looked at. we would appreciate your patience as our admins work through the tickets, thank you.

[upbeat summit]

kids is #1 for headshots on the server btw

hey admins are you watching this guy

ive just been killed with no backdrop from 100m in the pitch black

[raven python]

when is the reset ?

[noble terrace]

!appeal

[marble mantle]

Hey, @olive plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

put on mute for telling about shop can i get unmute please

[upbeat summit]

im off

moderate ur server pls

[little dust]

At least make it so he can’t kill people if people were literally saying he’s doing shit like that lmao

[craggy laurel]

is rustoria medium gonna open up tmr? im trying to get my friend to buy skip queue

[pastel fog]

not sure if this is reported yet, but on 5x eu, despite them being on my team, some of our players cant open doors i place and get shot by turrets i wire up

despite having tc and being on my team

[wispy dirge]

If someone on the team makes a 2x2 and pops a door and TC down, see if the same thing happens to you, i then it may be a bug, let me know.

[near halo]

HELLO CAN I GET UNMUTED

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @vapid sierra

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wide dome]

I dced out of US medium and now I'm in a long Q, is there anyway to bypass this without buying VIP

[smoky cape]

Unfortunately, no

You will have to wait in queue again

[wide dome]

I can't even buy VIP again 😦

[oak glen]

RESTOCK US MEDIUM

$$$$$

[smoky cape]

!vipstock

[marble mantle]

Hey, @oak glen

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[oak glen]

Says in stock and when I go to purchase, says out of stock

[timber bridge]

It only updates when it comes in stock, last message update was 5 days ago.

[oak glen]

I thought you guys restock it the day of wipe usually at night, that's what has happened the past few times for Rustoria US. Only reason i'm having this problem is because my cards switched and it didn't auto renew because of that issue.

[limpid ginkgo]

how do i make ticket

i have blatent cheater

[smoky cape]

!ticket

[marble mantle]

Hey, @limpid ginkgo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[olive plover]

!ticket

[marble mantle]

Hey, @olive plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[olive plover]

i make appeal but no one answer

[smoky cape]

The only person who can look at your appeal is the admin who banned you

Standard response time is 1-3 buisness days

[olive plover]

ok thx💖

[weary solar]

hi i got timed out is there any way to skip que ?

[smoky cape]

Unfortunately, no

You will just have to wait again

[weary solar]

k

[thorny dune]

The only way to skip queue is if you have VIP

[sturdy saddle]

!vipstock

[marble mantle]

Hey, @sturdy saddle

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[haughty cedar]

how to make a ticket?

[smoky cape]

!ticket

[marble mantle]

Hey, @haughty cedar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rancid mortar]

!ticket

[marble mantle]

Hey, @rancid mortar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[weary solar]

it says in stock but when i click buy then goes out of stock

[thorny dune]

Which server?

[weary solar]

US medium

every month i buy it . i thot i have it already

[thorny dune]

Could you DM me your Steam ID please?

[oak glen]

Berch same issue

[old laurel]

bought wrong server vip anyway it can be switched

[smoky cape]

#payment-support

[old laurel]

....

[smoky lagoon]

help me, I don't have cheats, my nickname is 無敵 but I am kicked with EU long for hacking

help me, I don't have cheats, my nickname is 無敵 but I am kicked with EU long for hacking

help me, I don't have cheats, my nickname is 無敵 but I am kicked with EU long for hacking

[smoky cape]

!appeal

[marble mantle]

Hey, @smoky lagoon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[remote marten]

!appeal

[marble mantle]

Hey, @smoky lagoon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[smoky lagoon]

I will log on to the eu long's rastopia server and after downloading the map I get kicked for hacking, but I don't have any cheats or anything and I haven't played on the server with cheats before

[remote marten]

Please make an appeal

[wraith epoch]

my vip is not working on us long i made payment support ticket

[smoky cape]

Please wait for a response on it. There only a select few people working in that department so you will have to be patient

[wraith epoch]

okay thanks

[remote marten]

Have you also restarted your game?

[wraith epoch]

yes

i lied i was fried

[marble mantle]

Hey, @cloud mist

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cloud mist]

Cheater live on tiktok playing on your server:

[marble mantle]

Hey, @cloud mist

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cloud mist]

Wow admins you can delete my link to a cheater whos playing on your server and streaming it but you cant bann him👏👏👏👏👏

[thin plover]

because we don't take report in discord

you can 100% put that link in your ticket tho

and only admin can see it

here it's for everyone to see

[ornate kettle]

why cheaters banned on rustoria long

and they steel playing

from others accounts?

half of team banned half no

[twin stump]

please help

[ornate kettle]

he chanching passowrd

admins hallo

[hearty sleet]

!ticket

[marble mantle]

Hey, @ornate kettle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ornate kettle]

lap they banned allready

they join from other account

10+ players banned

and they change passowrds)

[ornate kettle]

@hearty sleet i do ticket

[shadow bear]

what ban evasion

[noble terrace]

!ticket make sure you do /ticket in game or go to our website'

[marble mantle]

Hey, @ornate kettle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ornate kettle]

i do

[wispy dirge]

You were banned and either used another account to get around it, or bypassed the ban.

[shadow bear]

can the ban come from moose ?

[wispy dirge]

No

[shadow bear]

wtf

i have only this account

[wispy dirge]

You are welcome to make an appeal at https://rustoria.co/support/appeal if you feel that this ban was made in error.

[ornate kettle]

if cheaters banned they can play from other accounts?

nice rule )

[wispy dirge]

No

[final snow]

we just got banned for no reason we dont understand we put in ticket already

[noble terrace]

Your teammate was cheating.

[ornate kettle]

rustoria eu long cheaters banned on h5, and they join from other account and still playing

[twin stump]

he was most definitely not cause he had 32% accuracy

[noble terrace]

He most definitely was

[twin stump]

so i think hes a dogwater cheater with 32% accuracy tho?

[noble terrace]

Please stop calling them out and wait for a response to your ticket

[twin stump]

i dont get it

not tryna flame jyrcella

[noble terrace]

I know that. But I can assure you he was cheating.

[ornate kettle]

he do 4 sleeping bags admins

they join again)

[noble terrace]

PLEASE stop

[ornate kettle]

okey sorry

[twin stump]

so no chance of screen share/ recordings jyrcella?

pretty demotivating for sure bought vip too

played with him for long time never banned off other servers

[split temple]

admins, some1 here?

[noble terrace]

We do not share evidence with players. It would be extremely counterproductive to trying to catch more people cheating in the future.

[noble terrace]

I get the frustration, but I do think it's misplaced

[ornate kettle]

can some one check ticker c46c2a

ticket*

[noble terrace]

Dude, stop.

I've asked you multiple times

Someone will get to your ticket when they can

[shadow bear]

i made an appeal

[ornate kettle]

okey sorry im not typing anymore

[split temple]

players on Rustoria EU Long, 7 people were banned for cheating and for playing with a cheater, now they have logged in from other accounts and are playing again, can you log in and remove their house?

[noble terrace]

We do not remove bases

Make a ticket if you think they are ban evading

[split temple]

im not think

I'm sure and I know it

how i need to play normal

[noble terrace]

!ticketru

[marble mantle]

Привет, @split temple

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/support/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

[split temple]

if everywhere cheaters

[shadow bear]

i have played video games for 8+ years never cheatted

and i get ban evasion

[split temple]

theyre cheating blyat and after ban playing from other accounts

connect to the server and ban them again

[noble terrace]

Make a ticket

[split temple]

i made ticket

what a problem to connect

and ban them

[noble terrace]

Someone will get to it

[shadow bear]

jyrcella how long the appeal time is

[wispy dirge]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[ornate kettle]

guys why i get banned

playing with hacker

[hearty fulcrum]

"playing with hacker" means you were banned because someone on your team was using cheats

[ornate kettle]

no cheaters will banned we live close to them, and they add me and give code from first doors

and now who autorize in doors get banned

check pm

cloudie

[hearty fulcrum]

if you feel that there has been a mistake, you can submit an appeal on https://rustoria.co/support/appeal. however, the rules state that Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted.

[rigid prawn]

Halo

Why i was banned?

Playing with hacker

[hearty fulcrum]

"playing with hacker" means you were banned because someone on your team was using cheats

[rigid prawn]

our enemy was banned

they was live close

and they type pass of door in steam

[split temple]

thats my m8s admin

[hearty fulcrum]

you can read the above messages i wrote to Unknown User to get the answers to your questions

[rigid prawn]

we try to open door for refound my loot

[noble terrace]

If you enter the base of someone banned for cheating, that is the same as playing with that person.

[hearty fulcrum]

#support message

[split temple]

im on the server

im them m8

[rigid prawn]

yes. we are in 1 team

4 guys

[split temple]

they got banned for association

[ornate kettle]

yes we only 3 autorize on doors

[split temple]

but they give us password from them base

[ornate kettle]

and get 3 bans instantly

[rigid prawn]

why we autorise in door and you ban us

[split temple]

they authorized and got ban

unban them pls

[rigid prawn]

WE are 4 teammates

[ornate kettle]

you can check pm

[split temple]

im on the server and i dont get a ban, cuz i dont authorized in password

[timber bridge]

You had codes to their base, that makes you allies that means you were playing with hacker.

[split temple]

yes we know

but they didnt know about it

i was afk

[ornate kettle]

we have only 2 first doors, on other doors wrong password

[rigid prawn]

They type pass in steam profile

[timber bridge]

You can appeal @ https://rustoria.co/support/appeals

[rigid prawn]

RLY?

[timber bridge]

really.

[rigid prawn]

How many times i need waiT?

for unban

[ornate kettle]

we do allready but i cant add screentshot in appel

[timber bridge]

Appeals take 1-3 days.

[rigid prawn]

nice

refound my money

[timber bridge]

Upload to imgur and include the link in the ticket

[rigid prawn]

for vip

[timber bridge]

That is not my area, you can review the terms @ https://rustoria.co/terms and if you feel you still are entitled to a refund make a #payment-support ticket.

[rocky pecan]

If they send you the password for the base, cant you be interested in whats inside?

[timber bridge]

You seen them get banned right?

[rocky pecan]

yes

[timber bridge]

Okay.

So you still decided to use the code even though you knew they were banned already.

[noble terrace]

And after you reported other people for doing the same thing

[split temple]

My friends didn’t know that code locks ban for association\

[timber bridge]

^ So you can appeal.

[timber bridge]

You were banned by an admin.

[split temple]

We complained about them

[ornate kettle]

how to refund money for vip

we can go on other server force wipe

[split temple]

im not banned, only my friend banned)

cuz i was afk

[timber bridge]

That is not my area, you can review the terms @ https://rustoria.co/terms and if you feel you still are entitled to a refund make a #payment-support ticket.

[split temple]

and didnt authorize in the doors

[timber bridge]

I see.

Your friend can appeal.

[split temple]

but what a problem to unban them rn

u know we are not cheating

[timber bridge]

Your friend KNOWINGLY associated with them.

[split temple]

what is mean knowingly

[rocky pecan]

we fight with them all night, tried to do something

[split temple]

i dont know brother

[rigid prawn]

Ok

listen, admin

[ornate kettle]

And if people are supposed to coderaid the cheaterbase, will they also get banned?

[rigid prawn]

we playing party of 4 guys

[timber bridge]

You have been instructed that you need to appeal, I will not argue any more.

[rigid prawn]

me - ммммбарсииик, aggwi, psychopath and Mr.KaLapaka

all the time

check logs

[split temple]

https://imgur.com/a/PfWzuMe

check

[noble terrace]

You did not code raid. You got the codes from the player who was banned. And you knew that he was banned. You reported other people for being in the base.

[rigid prawn]

from spawn

[split temple]

im not banned rn

[rigid prawn]

this screen is our base and our party

[split temple]

Think with your head how my friends are banned, but I’m not, if it turns out we were all playing with a cheater?

[rocky pecan]

but nowhere is it written that if we are given passwords by banned players, we cannot register

[teal vine]

Administrator, I'm not banned from playing with hackers or forming a team

[ornate kettle]

No, the question is, if people do this on purpose, will they also get banned?

[rigid prawn]

they just say pass

we try to take loot

[noble terrace]

You didn't go into their base.

You cannot just take loot from someone who was banned

[split temple]

man, u are dont understand or what?

[noble terrace]

If you want their loot, you need to raid for it

[split temple]

i also can say

if u ban cheater, u need to remove them base

but u dont do this

what about raid

[upbeat yoke]

!appeal

[marble mantle]

Hey, @teal vine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rigid prawn]

I went to their base hoping to pick up loot, but the password they said was only from 2 entrance doors of the base and a large one\

[noble terrace]

What about raid?

[split temple]

.

[rocky pecan]

YES! bcs we hated them and thats why we reported them, but then they just gave us the passwords

[split temple]

what raid

[noble terrace]

That is the problem. You cannot take loot from them.

[split temple]

i need to raid cheater base?

they have others account

[noble terrace]

You cannot take loot from people who are banned.

[split temple]

and connect 5 more times

from other accounts

[noble terrace]

then report them

[rigid prawn]

check all logs we was only 4 together full wipe day

[ornate kettle]

We didn’t take anything, we only had a password for 1 door

[rigid prawn]

ME REPORT them bro

me and my team

[ornate kettle]

+++

[rigid prawn]

report them 3 times

[marble mantle]

Hey, @rigid prawn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rigid prawn]

3 tickets

[split temple]

I can't get my loot back?

[ornate kettle]

we do 5-6 reports

[split temple]

they killed us 5 hrs

[noble terrace]

Guys YOU CANNOT GO INTO A CHEATER'S BASE ON PURPOSE

[rigid prawn]

I create 3 ticket for ThesLayerx

[noble terrace]

That is the same as playing with them

[noble terrace]

And then you went into their base

[rigid prawn]

they saing pass

[noble terrace]

It does not matter

[rocky pecan]

if we played with them, we wouldn't report them, so how can this be considered a "game with a cheater"?

[ornate kettle]

We didn't take anything, we just went through 1 door, the other doors have a different password

[split temple]

BUT MY FRIENDS DIDN'T KNOW ABOUT THIS, WHAT IS THE PROBLEM UNBANING THEM NOW IF YOU KNOW WE ARE NOT CHEATERS

[noble terrace]

Because you asked for their code and went into their base

[cold turtle]

Hello, I got banned simply because I entered the password into the cheater database

[noble terrace]

I'm not discussing this anymore

[noble terrace]

That is against the rules

Submit an appeal

[split temple]

AHAHAHAHAHHAAHAHHAAH

thats u raid them?

[ornate kettle]

guys its full cringe

souuless its raider of them base

[rigid prawn]

yes bro its not ok that im paying 15$ for vip later im playing all day and u ban me no reason

[cold turtle]

ye

[split temple]

AHHAAHAHAHAHAHAH

[rocky pecan]

where is this written?

[rigid prawn]

ofc i was in their base

i try to take my loot

Why cheaters playing here>

[noble terrace]

Playing with cheaters is against the rules

[rigid prawn]

where is admins?

[noble terrace]

Then raid them

[rigid prawn]

they are playing 5+ hrs

[split temple]

okay

[noble terrace]

They got banned did they not?

[split temple]

give me 30 C4 pls rn

[rigid prawn]

we didnt playing with thems

[split temple]

J5 Rustoria eu Long

[cold turtle]

Bro, they wrote a password in the chat, and I just entered it, and I was banned, we went to raid this house

[split temple]

nickname psychopath

ill raid them

[rigid prawn]

He dont belive

[noble terrace]

You did not raid it though. You entered the code, which means you got it from the people who were banned.

[rigid prawn]

souless from any clan

[split temple]

he dont understand

[ornate kettle]

We didn’t play with cheaters, they just wrote passwords on the wall for the people they humiliated 5 hours after the wipe, 4 people are already writing this to you, and you still can’t unban us, take the side of the players

[split temple]

bro

[noble terrace]

This is the SAME THING as playing with them

[rigid prawn]

we are any clan

[noble terrace]

Submit appeals

[rigid prawn]

But we all cheaters and playing with chears))

[noble terrace]

I'm not discussing this anymore

[rigid prawn]

are u ok?>

bro

[split temple]

XD

cringe

[ornate kettle]

we do it allready but why we need wait 1-3 days

if you ban for fun us

[cold turtle]

Bro look at the chat logs, you see everything

[rigid prawn]

bro i want play

i pay for vip

for play now

[ornate kettle]

we all pay for vip, and play honestly

[rocky pecan]

Cheating is defined as using any paid or free programs that provide assistance by interacting with the game. This includes aim-assist, wall-hacks, speed-hacks and any other advantage provided by such an application. This extends to scripting, as scripting provides you with an advantage that you would not normally have. This includes scripts that are used to combat recoil, but does not include having keybinds to automatically hit trees, as this can be set up in-game without external assistance. Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted.

[cold turtle]

My team is raiding this house now

[rigid prawn]

call someone with an older rank to solve the issue

[rigid prawn]

ye

[rocky pecan]

this in your website

[rigid prawn]

we try to aniraid u

[ornate kettle]

soulles

[cold turtle]

I sent tickets to these players, you can also see this in the logs

[cold turtle]

?

[ornate kettle]

they give you 9673 password?

[rigid prawn]

yes we are too create tickets

[cold turtle]

they wrote it in the chat 😄

[rigid prawn]

Hi admin

help mb?

[rocky pecan]

if you want i will send your site with rules\

adminho

[rigid prawn]

<@&274971100184576010> help pls

[ornate kettle]

1 of them write password on my steam wall

[timber bridge]

Appeal on our site.

[ornate kettle]

and after new cheater add me

and write

[08:06]
im just better:
u got banned too ? caus u open base ??

[08:06]
Mr.Kalapaka:
yes
AHAHAHHA

[08:06]
im just better:
hahaha GGs

[08:06]
Mr.Kalapaka:
xD

[rigid prawn]

We need a high-ranking person who will help solve the problem.

yes

i dont want wait 3 days for appeal

nice go ban all server

)

[rocky pecan]

I have 4k elo in cs2

[rigid prawn]

yes he is pro player

fpl-c

[split temple]

https://imgur.com/a/8dOlF0B

admin check

[timber bridge]

Appeal

[split temple]

you will unban everyone for 30 days, then let everyone be banned just like my friends

[ornate kettle]

new work for admins unban for cringe rule

[timber bridge]

You need to appeal on the site.

[rigid prawn]

Yes we appeal

check now pls

and unban

i pay money for playing without que

[timber bridge]

Take a chill pill.

[wispy dirge]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble terrace]

VIP only grants you queue skip, nothing else

[rigid prawn]

ok

good job

[ornate kettle]

but we want play

not waiting for appel

[rigid prawn]

check appeal now pls

u online

what the problem?

[rocky pecan]

today is March 8th, do something nice for a girl @rigid prawn

[ornate kettle]

ahhahahaahha

[rocky pecan]

and unban us

[teal vine]

Administrator, how long can I handle the complaint I submitted

[noble terrace]

I am also a girl, so I don't care that she is

You can wait

[ornate kettle]

next time just remove cheater base

[noble terrace]

Next time don't enter the base of someone banned for cheating

[ornate kettle]

and nooone gets ban

okey now i now this rule

[upbeat yoke]

1-3 days

[teal vine]

appeal

[hearty fulcrum]

1-3 days on average, as said above

[rocky pecan]

write this rule on the website

[noble terrace]

Playing with hackers is against the rules already

[upbeat yoke]

Please wait patiently after appeal

[teal vine]

Good administrator

[split temple]

@noble terrace

why ban me

bratan

[noble terrace]

youre joking right?

[rocky pecan]

what is problem?

[split temple]

?

[rocky pecan]

we know password

and said for everyone

[split temple]

u are ban my friends for nothing

we bought vips

[noble terrace]

You can stay banned for 7 days too then

Congrats

[split temple]

yes

thank you

maybe start to use your brain

if u are admin

not only script

[noble terrace]

You clearly did not use yours

[split temple]

why ban me for playing with hacker btw?)

if i didnt play

[rocky pecan]

there really is a password 9763, there really is a lot of loot, what's the problem?

[noble terrace]

We explained this many times.

[noble terrace]

You were baiting people into getting banned.

[split temple]

you baiting me for i do that

[noble terrace]

Nope, you just don't know how to follow rules

So now you are banned too

[rocky pecan]

how he is baiting?

[noble terrace]

Feel free to appeal

[rocky pecan]

he is said true

and nothing

[split temple]

im banned for playing with hacker

[noble terrace]

I changed it. Submit an appeal.

[rigid prawn]

Submit submit

where u leave?

I have Putin

[timber bridge]

@rigid prawn Don't start again.

[rigid prawn]

Man

[timber bridge]

Appeal your ban

[rigid prawn]

its not ok

waste time man

[molten glacier]

<@&274971100184576010> Hello, Please consider my appeal to the EU Long Steam server ban, ID 76561198393334952 nickname Shaurma271

[wispy dirge]

Do not tag the admins, The standard response time is 1-3 business days, but can be more or less based on the situation.

[latent zinc]

2X VANILLA EU

[molten flicker]

!report @frail ginkgo @latent zinc

[marble mantle]

Hey, @frail ginkgo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[molten flicker]

Please using /ticket in game or website to report, no in main discord

[near halo]

I can't log into the server because of an error in Disconenected:Hacking I don't use third-party programs or cheats please help me with this problem!

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Привет, @near halo

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[jade wigeon]

Where can i see when eu 10x will wipe and what time

[cursive kayak]

@jade wigeon

:flag_eu: No BPs 10x EU **- JUST WIPED: <t:1709841565:R>**

IP: connect 10x.rustoria.uk:28010
Next Wipe: <t:1709913600:F> (<t:1709913600:R>)
Wipe Schedule: Tue & Fri @ 4PM UK Time
Map Size: 3500
Clan Limit: 6

[jade wigeon]

Oh thank you

[shadow bear]

can some 1 check my appeal

i have only 1 account

[spring kraken]

Does anyone know how Battlemetrics calculates time played? It is showing I've 8 hours of play time, but I have spent wayyyyyyyyyyy more time playing than that lol

[thin plover]

it's been fixed, I will also accept your appeal

[crystal nymph]

hi i need help rust servers saying 0 on offical ,community ,modded ,ect

i dont what to do

[spring kraken]

It's either your internet or Rust being Rust. Try clearing your search filters. If that doesn't work restart Steam.

[crystal nymph]

ok thank u

i got it working thank you very much @spring kraken

[stuck solstice]

guys, what's with the 5x server EU

[raven mist]

Whatsup?

[stuck solstice]

I haven't been able to come in for 15 minutes

[raven mist]

Ohh, seems to be down!

[stuck solstice]

ok. when the server is turned on

[raven mist]

Not sure, let me check with staff

[stuck solstice]

ok

[spring kraken]

glad to hear!

[graceful horizon]

Cant connect to 10x EU either after restart

[raven mist]

Yeah its been forwarded

[rigid prawn]

We have same problem. Just see pass in chat and try to use it for take loot

Admins don’t care

[timber bridge]

You've already been spoken with

[rigid prawn]

Nobody watching appeals

All of us want play

We are honest players

But unluko admins just watching logs and press pin ban

[raven mist]

Thats for sure how it works

[meager rain]

any admin online

can you see my ticket

[lucid horizon]

Next wipe in Friday? (EU/US MAIN)

[meager rain]

yo there is hacker

[lime stag]

i got vip but i cant enter the game wtf

[rain lynx]

hello why ban me?

admin hey

why ban ..?

[bitter siren]

Blast new is cheating

[rain lynx]

@balmy cypress

[bitter siren]

they are 10 deep

[hearty fulcrum]

hello, do you speak korean?

[rain lynx]

yes im korean

[hearty fulcrum]

안녕하세여 한국어로 도와드릴게요

[rain lynx]

아아 네 안녕하세요

저 갑자기 게임 하다가 밴 당해서 문의드립니다..

[meager rain]

us medium 핵쟁이 있는데 처리 가능한가요

[hearty fulcrum]

서버 연결 시도하실 때 연결 끊김 메세지에 뭐라고 뜨시나요?

[hearty fulcrum]

티켓 문의 해주셨나요?

[meager rain]

네 티켓 올렸습니다

[normal copper]

please give me an unlock I bought an account and then I'm banned for hacking

[rain lynx]

잠시만요 재접속 해보겠습니다

[meager rain]

밴각오하고 그냥 대놓고 쓰네요

ㅋㅋ

I can speak english tho

[drowsy osprey]

fr

[hearty fulcrum]

f7 말고 러토로 문의 넣어주셨으면 러토 어드민 분들께서 확인하시면 플레이어 관찰 해보시고 처리하실 겁니다

[drowsy osprey]

rs

[hearty fulcrum]

네네

[normal copper]

please give me an unlock I bought an account and then I'm banned for hacking

[hearty fulcrum]

have you submitted an appeal?

[normal copper]

no

[hearty fulcrum]

have you tried closing the game and restarting it?

[rain lynx]

여기다가 사진 못 올리는거 같은데

맞나요?

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @normal copper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lime stag]

@hearty fulcrum yes i did

[hearty fulcrum]

러토 사이트에서 계정 연동하시면 올리실 수 있어요. 사진 안 올려주셔도 되고 그냥 적어주셔도 됩니다

[bitter siren]

Dont even try and appeal. your own team is sus Blast. esp and aimbot (they live next to harbour)

[hearty fulcrum]

please make a #payment-support ticket

[hexed sorrel]

Please have a look at "Appeal #48011c"

[hearty fulcrum]

head to #general if you don't need support

[long wren]

?

[rain lynx]

disconnected:come to d,iscord.gg/rustoria-luke

이렇게 떠용

[bitter siren]

I need support from the cheaters in my area

[long wren]

아 그러면

[hearty fulcrum]

어드민 분께서 대화 해보시고 싶으시다네요. 잠시만 기다려주세요

[rain lynx]

넵...

유황만 캐고 있는데 밴 당했어요..;

[lime stag]

@hearty fulcrum yesterday its worked but know vip doesnt work

[hearty fulcrum]

디코로 부르셨던 어드민 분께서 현재 일 때문에 바쁘셔서 나중에 연락 드리겠다고 하시네요. 영어가 어려우셔서 소통 하시는데에 도움이 필요하시면 그 분께 한번 여쭤봐주세요

[hearty fulcrum]

are you in queue?

[rain lynx]

저 영어 못해요!!!!!!!!!

[lime stag]

@hearty fulcrum yes

[bitter siren]

You also cant hide the cheats. Stop trying

[hearty fulcrum]

네 그 분께 그렇게 전달 드릴게요 번역기나 통역사 통해서 도와드릴 수 있으실 거예요 조금만 기다려주세요 양해 부탁 드립니다

[hearty fulcrum]

please go to #general if you do not need support. this channel should be for #support only.

[lime stag]

i need support bro what i have to do

[hearty fulcrum]

when did you purchase the vip? you can check if the vip is still active at https://donate.rustoria.co/account.php

[lime stag]

@hearty fulcrum can you check ur dm ?

[normal copper]

please check my ticket

[hexed sorrel]

Please have a look at "Appeal #48011c"

[long wren]

Ticket checks are carried out sequentially. It takes at least 1~3 days

[normal copper]

please check my ticket

[hearty fulcrum]

your appeal will be looked at when the admin has time. the average wait time is 1-3 days, but sometimes, it can take less or more time. please be patient, thank you.

[normal copper]

All right, I'll be waiting

[hearty fulcrum]

thank you

[normal copper]

I want to play with my friends

please

[lime stag]

cloudie can i chargeback ?

[hearty fulcrum]

hmm, normally if your vip is working, it should say "active" under status. i would recommend you submit a #payment-support ticket so that the right people can help you. there are only a couple specific people who are allowed to help with #payment-support and vip because they deal with private information, so i cannot help you. please create a ticket and wait. thank you!

[normal copper]

please

[hearty fulcrum]

please explain your situation in the ticket, and give the necessary information to them.

[hearty fulcrum]

please wait.

[timber bridge]

Charging back will result in a ban, please use the official channel to resolve this.

[normal copper]

Well, I really want to play with my friends.

[timber bridge]

They will make it right for you, I can assure you. @lime stag

[lime stag]

@timber bridge why i vip is doesnt work and i cant play now. and you are saying if u chargeback u will banned. lol

this is ur rules ?

[normal copper]

Well, I really want to play with my friends.

[timber bridge]

If you wish for a refund you can seek one out, just do it the right way in #payment-support

[lime stag]

How often do they check tickets ?

[timber bridge]

The payment support team is active now. They should be with you as soon as they can.

[lime stag]

@timber bridge ok thanks

[normal copper]

please check my ticket. I really want to play with my friends.

[hearty fulcrum]

as i said, please be patient. i understand wanting to play with your friends, but only the admin who banned you can respond to your ticket. they will get back to you as soon as they can.

[near halo]

no support in vcs?

please I really want to play with my friends.

[timber bridge]

I am not at my PC ATM unfortunately

[near halo]

Please, I really want to play with my friends.

[normal copper]

my friend had an account and there was a ban on the account and I bought an acc and there was also a ban

[hearty fulcrum]

you can explain your situation in the ticket you already created by replying to the ticket on the website. writing in discord is not the correct way to appeal your ban unless the admin told you to come to discord. i understand you want to play now, but please try to be patient and wait for a response

[normal copper]

approximately how long will I wait for the unban

[hearty fulcrum]

as i said before, the average wait is 1-3 days. but sometimes, it can take less time, and sometimes, it takes longer. it depends on the situation

[normal copper]

Okay, they'll write to me in person

[hearty fulcrum]

no, they will reply on the website. you can check for a reply at https://rustoria.co/support/appeal

!link - if you want a notification when they reply, you can link your discord to the website

[marble mantle]

Hey, @hearty fulcrum

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[hearty fulcrum]

hello, do you still need support?

[near halo]

yes

im waiting in vc

[hearty fulcrum]

are you able to type instead?

[near halo]

cba

[thin plover]

what do you need

[near halo]

fingies r cold

[thin plover]

ban? report?

[near halo]

i dont know what happened

can u check

Please, I really want to play with my friends.

[thin plover]

what other account do you have

[near halo]

what do you mean

my other discord account is @dense violet

this is my first time touching rust in a year or so

[thin plover]

mhmm sure

[near halo]

mate then fucking check

i really want to play with my friends!

[near halo]

Well, I really want to play with my friends.

[thin plover]

how about you connect to our servers without that VPN

[near halo]

its cloudfare...

are u dumb

its not a vpn

I just want to have my ip secure bc ik rust servers like this end up getting their databases leaked and oh no all my information is gone ! @thin plover

[thin plover]

ok turn it off

[near halo]

i really want to play with my friends!

OKAY!

[minor temple]

Then connect here please connect rtg.rustoria.us:28010

[near halo]

getting on

[near halo]

i really want to play with my friends!

[minor temple]

Then please connect here as we asked above - connect rtg.rustoria.us:28010

[near halo]

im connected...

@minor temple

@minor temple

[tender grove]

excuse me,I was mistakenly banned by EAC, which has been lifted now. Do I need to provide the EAC tips? If yes, where do I need to upload the pictures? There is no channel for uploading pictures on the website

[normal copper]

can you unban me as soon as possible please

[minor temple]

Try not just switching to another VPN...

[near halo]

ur yapping

mate i am legit what do u want to see my fucking beam

[high whale]

SEA LONG 250/250 (164 IN QUEUE) - OVER HALF THE TOTAL POP IN QUEUE? HELLO ADMINS?

[near halo]

i just want to play with my fucking friends!

[thin plover]

that's a shame

[near halo]

Well I want to play with my friends!

[thin plover]

yeah and they have to wait

[near halo]

WHY

[thin plover]

.

[near halo]

I TURN FUCKING CLOUDFARE OFF

[thin plover]

you're on a VPN again

[near halo]

HOW

so i get banned for using a vpn?

[thin plover]

that's not the reason but we want to see your other accounts now

[near halo]

u have my other fucking account

@dense violet

[thin plover]

where are you from if I can ask?

[near halo]

cali

USA

[thin plover]

interesting

[near halo]

are u dumb

u have my ip

IWANT TO PLAY WITH MY FRIENDS PLEASE.

[high whale]

SEA LONG 250/250 (164 IN QUEUE) - OVER HALF THE TOTAL POP IN QUEUE? HELLO ADMINS?

[thin plover]

a real shame

[thin plover]

hello players

[near halo]

???

ur speaking in code

[high whale]

Is there a good reason why the pop isn't being increased on sea long like it usually has been? actually crazy that over half the pop is in queue..?

[thin plover]

so right now you are in cali right

[near halo]

omfg

yes

i just said that

[thin plover]

interesting why are you connecting from NY

turn off your VPN

[near halo]

no i mfuckingn ot

im in cali

!!!!!!!!!!!!!!!!!!

[thin plover]

well I guess we can both wait here

[near halo]

no i give up u ban me for nothing

[thin plover]

I have no where to go

[near halo]

just because i use cloudflare to have my shit secured

[high whale]

@thin plover pls just a simple answer will do

[thin plover]

!slots

[marble mantle]

Hey, @high whale

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[thin plover]

here

[mellow belfry]

Help me what to do?

[near halo]

im reporting u to the admins @thin plover

[high whale]

theres no way thats real because sea long is the only server that has this size queue with the current server pop, and the previous wipes have always been 300+ pop with lesser queues? @thin plover

[near halo]

i go play a real mans game.

[elfin bane]

[near halo]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

ur done for.

[thin plover]

sure, message @minor temple

[hearty fulcrum]

@near briar hello, what do you need help with?

[thin plover]

I'm cooked

oh no

[hearty fulcrum]

goodbye jenx it was nice knowing you

[thin plover]

I'm done for

[hearty fulcrum]

and see you tomorrow

[near halo]

@minor temple please check dms

i want to report the abuser

[thin plover]

I'm cooked

[daring glen]

how long until stashes despawn? I placed 3 of them and I'm standing on top of my marker and They are not appearing

[high whale]

@thin plover can u answer me a question

why was sea long 300 pop before the server restart and now its 250 with triple the queue?

[thin plover]

slots are automatic

for server performance

[mellow belfry]

Help me what to do?

[thin plover]

!steamid

[marble mantle]

Hey, @mellow belfry

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[high whale]

... okay but that still doesn't answer the question, it was higher pop with less queue earlier?

[thin plover]

because it automatically went down...

[high whale]

do you get what I'm saying though? why would it automatically go down when the server restarts 3 hours into the wipe, when previous wipes its been 350 pop

The queue is over double the pop of the server, it takes 3+ hours to connect

[thin plover]

I really want you to turn off your VPN!

[near halo]

well i want to play with my friends more!

:p

[thin plover]

oh hi sorri

you're game banned sorri and you know that

[mellow belfry]

76561198055686381

[thin plover]

like 10k years

[near halo]

ggs 😭

[ocean thistle]

smh

[near halo]

hi hai!

[ocean thistle]

[near halo]

😦

[thin plover]

"a new router"

[near halo]

modem

[thin plover]

please quit Rust

[near halo]

sorry i dont work in tech

i have 😭

i only play csgo

[thin plover]

just never come back here

you are not welcomed on our servers

[mellow belfry]

76561198055686381

[thin plover]

yeah but I've never been game banned Sorri

[unborn socket]

Hey, could i please get an admin to talk to real quick

[lyric basalt]

about ?

[thin plover]

its fixed, try connecting again in 5-10 minutes

[high whale]

sea long 249/250 with 172 players in queue, the queue literally doesn't move, you could almost start an entire new sea long server and fill it up with players, why cant you just increase the pop?

[unborn socket]

So, on the Eu Main Vanilla the Queue hasent been moving an singerl player the last hour i wanted to ask if yoou guys maybe can open up more places again. ive benn in queue for 4h alredy...

[lyric basalt]

!slots

[marble mantle]

Hey, @unborn socket

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[unborn socket]

oh.....

[high whale]

250/250 with 179 in queue sea long, come on guys, the queue literally does not move anymore.

[thorny hound]

y do you guys not increase slots?

179 in q is insane

[unborn socket]

!slots

[marble mantle]

Hey, @unborn socket

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[high whale]

I don't get that response at all, the server pop was 300 before the server restart, now all of a sudden theres no server performance?

[unborn socket]

U need to think of the fakt that there are many bases now on the server so the performence is not that great anymore

[high whale]

so.. sea long which has usually had 300-350 pop every wipe, suddenly now can only handle 250 pop 3 hours into the wipe? are you fucking high?

what are these bricked responses

250 pop with a 175 player queue, like.. you could start a whole new fucking server because the queue does not move at all

[unborn socket]

No Man have u seen the Eu Main server

I have the same problem

[high whale]

yeah 700 with a 250 player queue, thats not the same AT ALL

[unborn socket]

On the wipe it was about 1000 pop now its at 576 and a queue of 200 pepole

[unborn socket]

it is

[high whale]

what the fuck does that have to do with anything????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

IM TALKING ABOUT SEA LONG ITS ONLY 250 POP WITH 175 PLAYER QUEUE WTF

[unborn socket]

yeah

[gloomy sparrow]

@unborn socket @high whale If you guys don’t need support please move to #general

[unborn socket]

im not stupid i understand that

[unborn socket]

okey

[tender grove]

I was banned 8 months ago, I was mistakenly banned by ECA, and now it has been lifted, my steamid is 76561198983777381, can you give me my unban from the server,I don't have permission to add attachments, I can provide an unbanning email if needed

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @tender grove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tender grove]

ok,thanks

[minor temple]

It's been lifted, you should now be able to connect

[tender grove]

thank you very much

[lament dome]

i got vip why does it say i still have queue?

wtf

was bugged for a sec nvm now

it worked

[median pine]

Is there a way to disable this terrible new nightlight update serverside?

[minor temple]

Your not a fan of it? This is not something rustoria would turn off on Vanilla as it's offical servers and not something we can adjust

[near halo]

Guys, are there any restrictions on cars? That is, a certain number of machines for the entire server?

[minor temple]

There is a server max in rust for cars yes

[median pine]

gotcha gotcha, no im not a fan it ruins the nighttime ambience and makes sneaking around less fun, thanks for the response! It kinda makes the beautiful sunrise all weird too with half the screen grey.

[chrome valley]

Hello, unblock me, I served 7 days in lockdown and I was not unblocked on the site, there is no ban on my account, but it does not let me on the server

https://steamcommunity.com/profiles/76561199602123034/

[near halo]

For Rustoria EU medium Is there an exact number?

[minor temple]

Going to be a pros and cons thing i guess. personally I've liked it from what I've seen but it's still early days

[chrome valley]

Hello, unblock me, I served 7 days in lockdown and I was not unblocked on the site, there is no ban on my account, but it does not let me on the server
https://steamcommunity.com/profiles/76561199602123034/

Hello, unblock me, I served 7 days in lockdown and I was not unblocked on the site, there is no ban on my account, but it does not let me on the server
https://steamcommunity.com/profiles/76561199602123034/

Hello, unblock me, I served 7 days in lockdown and I was not unblocked on the site, there is no ban on my account, but it does not let me on the server
https://steamcommunity.com/profiles/76561199602123034/

Hello, unblock me, I served 7 days in lockdown and I was not unblocked on the site, there is no ban on my account, but it does not let me on the server
https://steamcommunity.com/profiles/76561199602123034/

[median pine]

it is useful to navigate a dark base though

[minor temple]

Yes but i don't klnow what it is off the top of my head

[minor temple]

100%

[near halo]

😦

[chrome valley]

Hello, unblock me, I served 7 days in lockdown and I was not unblocked on the site, there is no ban on my account, but it does not let me on the server
https://steamcommunity.com/profiles/76561199602123034/Hello, unblock me, I served 7 days in lockdown and I was not unblocked on the site, there is no ban on my account, but it does not let me on the server
https://steamcommunity.com/profiles/76561199602123034/

[minor temple]

Please stop spam connecting. Give it 15 minutes without connecting then try and you should be fine

[sonic shell]

i need to talk to admin about a predator playing with a child in the game

@here

[stoic quiver]

when is slots for sea long gonna open

only 250 with 180 player q

[sonic shell]

i need a admin asap