support

[hearty fulcrum]

this is a question/problem only #payment-support can answer/fix for you

there are only a few people who can answer those tickets because it requires access to players' private information. it may take a while if those people are busy

that is up to you

[hard pagoda]

im stucked i need help

any admin can help me? im stucked in game

[daring bough]

i joined the steam group yesterday but the server still says i need to join the steam group

what do i need to do

[hearty fulcrum]

can you elaborate please? i'm not an admin, but maybe i can help you

[hard pagoda]

i suicide, no problem all good

[torpid dome]

help step admin. i'm stuck

[hearty fulcrum]

try leaving and rejoining? it takes a while for steam to send out the information, so wait about 10 minutes after joining to type '/auth' in the game chat

[timber bridge]

[hexed nimbus]

https://tenor.com/view/killer7-gif-19916186

[warped parcel]

will be a forced wipe tomorrow at Mondays US?

[polar night]

can anyone help me for an update on my ban

it just says i appealed it

[wraith moat]

Can someone direct me to the LFG channel please

#looking-for-group

[idle hollow]

Hi

Hi there, how are you?

I'm good thanks

Your welcome

[slim flume]

[north crest]

https://tenor.com/view/brick-wall-talking-to-a-brick-wall-hazmat-suit-rust-hazmat-wall-gif-25635126

[wraith moat]

@idle hollow @slim flume Im looking for support on Rustoria US Main

Anyone who can aid me will follow a fruitful week

[slim flume]

Join https://discord.com/channels/274965952116817920/368790610783764480 and we can help you further from there

[wraith moat]

@slim flume @idle hollow

https://tenor.com/view/gotword-deeznuts-gottem-deez-nuts-gif-4394929

[slim flume]

[idle hollow]

Okay go to #general if you don't need support

[delicate kettle]

hello i have a question will i be able to apply for staff if ive got a vac ban from 700days ago on my steam acc diff game tho not rust

?

[wraith moat]

Ayooooo

@slim flume What you coughing on

@idle hollow ?

[slim flume]

.

[idle hollow]

Please don't ping staff repeatedly if it's not urgent

[idle hollow]

Yes, vac bans usually do not affect rust

[granite crescent]

Next Wipe Rustoria 3× ??

[wraith moat]

@idle hollow ok

[delicate kettle]

okey perfect thank you for letting me know

[idle hollow]

Really?

[granite crescent]

Next Wipe Rustoria 3× ?? @idle hollow

[idle hollow]

3x US or EU

[wraith moat]

@idle hollow the tag was unintentional, won’t happen again

[granite crescent]

EU

[cursive kayak]

@granite crescent

:flag_eu: No BPs 3x EU

IP: connect 3x.rustoria.uk:28010
Next Wipe: <t:1709838000:F> (<t:1709838000:R>)
Wipe Schedule: Mon & Fri @ 1PM UK Time
Map Size: 3250
Clan Limit: 6

[granite crescent]

And after that Thursday, when does it wipe again next Thursday?

@idle hollow

[hearty fulcrum]

monday

[granite crescent]

Thanks you

[granite crescent]

Is there a Friday wipe in Rutoria??

[timid glade]

Us 3x

[light folio]

ayo whos a good admin i can chat with for a min

[polar wagon]

Still waiting my for my response on my ban appeal…

[last edge]

response time is 1-3 business days

ppls be patient

[light summit]

not an admin, but happy to see how i can help

[hearty fulcrum]

the server you asked about earlier has a friday wipe, and so do many others. you can check in #oldserverinfo

[light folio]

!appeal

[marble mantle]

Hey, @light folio

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[civic nexus]

i need help

[civic nexus]

i got banned too

!appeal

[marble mantle]

Hey, @civic nexus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty fulcrum]

please submit an appeal as the above bot message says, and the admin will check it when they are available

[civic nexus]

i cant it wont let me

my steam account is being weird

i got banned for "breaking clan limit' even tho i only had 3 people on my team

[hearty fulcrum]

try going to https://steamcommunity.com and log in there first. then, go back to the rustoria site

[prime thunder]

how many vips on EU Long available? i want buy with my friends

[light summit]

!vipstock

[marble mantle]

Hey, @prime thunder

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[civic nexus]

i cant get into my steam account so is there anyother way i can get unbanned for somthing i didnt even do

like can i talk to someone about it or somthing

cause im just tryna have a fun wipe and i get banned out of nowhere for no reason

[light summit]

the only way to submit an appeal is through a ticket unfortunately, so you'd have to login to your steam account to do so

[mint bronze]

beach where was ur base? ill take care og it

[ember stream]

@thin plover hi

[thorny dune]

Hey there, happy to report this has now been fixed and Twitch linking should be working again, so you can claim the points and loyal kit

[light folio]

submitted a appeal

[light summit]

great, thank you! an admin will get to it as soon as they see it 🙂

[hearty fulcrum]

let's goo !!

[edgy vessel]

Is vip refundable?

[raven mist]

Did you use it?

[edgy vessel]

I bought it for us long

I wanna change it

[raven mist]

But.. did you use it

[edgy vessel]

No

[raven mist]

Always able to make a #payment-support ticket

They will be able to help you there

[polar wagon]

It’s been a week

[ocean thistle]

!steamid

[marble mantle]

Hey, @polar wagon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[polar wagon]

76561199117767862

[ocean thistle]

Checking

[ocean thistle]

Your appeal was given a response 4 days ago

[polar wagon]

I do not see it anywhere

What would the title of the email be?

[ocean thistle]

It's not an email https://rustoria.co/support/appeal you may see the response on the website you made it on

[royal solstice]

How do i view my donations again ?

[gleaming hound]

https://donate.rustoria.co

Account top right.

[manic stump]

how to i submit an inside

https://steamcommunity.com/profiles/76561199128398692

[smoky cape]

Insiding is part of the game

[gleaming hound]

Insiding is not against the rules, you cannot report it on this server.

[manic stump]

ok

[smoky cape]

Just be careful who you play with

[manic stump]

ok thanks

[forest oracle]

How can I make a ticket to report a player?

[marble mantle]

Hey, @forest oracle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[forest oracle]

preciate

[twin frost]

Does us long have any extra recycler locations or no

[timber bridge]

Hey, please include evidence in the ticket or upload it to imgur or another hosting site, for videos you can upload evidence on the ticket, youtube, or streamable.

[edgy vessel]

can someone look at my payment support ticket

[timber bridge]

Our payment support team is small, only select staff can handle them due to the sensitive nature of them tickets having personal information and payment information - so sometimes the wait can be a bit longer however, I am sure you can appreciate the trade-off being a bit longer than everyone having access to handle them tickets.

The payment team will assist you as soon as possible.

[hearty fulcrum]

no, they do not

[quartz cloud]

can i get some help

regarding a player report

[sudden yarrow]

@timber bridge is it allowed to wall in large excavator

On us long

Or @smoky cape

[timber bridge]

Yes it is allowed. The only thing not allowed to be walled on Vanilla is outpost.

[sudden yarrow]

Thx

[timber bridge]

You can see the full list of rules @ https://rustoria.co/rules/vanilla

[past helm]

does rustoira long bp wipe i haven't played in 3 yrs on rust

[frosty panther]

IF YOU get banned for over teaming is it [erm?

perm

[livid tapir]

if its your first, second or third time probably not

submit an appeal though, should be until end of wipe

[marble mantle]

Hey, @frosty panther

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[past helm]

m

[smoky cape]

Yes it does

[serene hinge]

any admins on?

potential cheater on 5x no bps, me and my teammate made a ticket 🙂

[hearty fulcrum]

if you have made a ticket, then the admins will check it as soon as they are able to. thank you for letting us know!

[hearty fulcrum]

do you still need help?

[serene hinge]

if any admins are investigating my issue i created a new ticket on the website with what i thought was the sus clip (: thanks for helping ❤️

[hearty fulcrum]

great, thank you! also, for future reference, if you go to the website, it should allow you to reply to the first ticket you made! you can do the same in game with "/ticket reply 1" (or whichever number corresponds to the ticket you made)

[torpid dome]

@gentle ferry sent me a phishing link on dm

He sent a google form for "recruitment" and it had an instruction to add him on steam

the link leads to a phishing link

[gray obsidian]

what time is force wipe tmr?

[hearty fulcrum]

we do not and cannot moderate anything that happens in dms. that would be something you report to discord. also, please do not click links you do not trust

[torpid dome]

He is using #looking-for-group to get people

[hearty fulcrum]

still, if the phishing link is not being sent within our server, i don't believe there is anything we can do

[torpid dome]

ban him from the server?

[hearty fulcrum]

you can report the message to discord by clicking right click on the message

[hearty fulcrum]

.

[torpid dome]

https://tenor.com/view/this-is-where-the-fun-begins-star-wars-anakin-sassy-excited-gif-4830492

[edgy vessel]

someone help me with payment support ticket.

[hearty fulcrum]

there are only a few people who have access to those tickets as they contain private details/personal information, so it may take a while. please be patient, and they will get to it whenever they can!

[devout sentinel]

One message removed from a suspended account.

[dusty saddle]

what can we help you with

[devout sentinel]

One message removed from a suspended account.

[dusty saddle]

!ticket

[marble mantle]

Hey, @devout sentinel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[devout sentinel]

One message removed from a suspended account.

[dusty saddle]

also f7 the person so it goes to FACEPUNCH as well

[devout sentinel]

One message removed from a suspended account.

[dusty saddle]

I know it sucks, cheaters are going to be in every game. Rustoria does a great job about them. If you have a clip you can make a ticket online and upload the video.

[noble terrace]

if you are having issues with the website, you should be able to do the /ticket command in game chat and it will work the same way

did you try to add a clip or screenshot when you submitted it?

[devout sentinel]

One message removed from a suspended account.

[noble terrace]

hmm okay. well if you get that error in the future please let us know so we can fix it ASAP

[west bough]

!vipstocks

!vipstock

[marble mantle]

Hey, @west bough

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[placid lily]

what time dose low pop wipe

[marble mantle]

Hey, @placid lily

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[warm jay]

is there anyone that could look at my ban appeal no rush just asking

[olive tendon]

fine

[hearty fulcrum]

only the admin who investigated and banned you can make a decision regarding your appeal. they may be busy at the moment, but they will get to your appeal when they are available

[warm jay]

its ban evasion

[hearty fulcrum]

i believe you will need to get your original/first banned account unbanned before you can get unbanned for ban evasion. but this might not be true for everyone, and i do not know for sure because i am not an admin so i do not know the details.

[warm jay]

its a game ban so I am on another account and it's called ban evasion because yk but I appealed it

[hearty fulcrum]

i see, here is some information for you that may help you understand the situation and appeal your ban.

[warm jay]

alright thank you that helped

[jade wigeon]

Hello, anyone could help me with my question? In 13hours there is going to be a force wipe so all the servers wipe? So still 10x EU will wipe again in 2-3days? It doesn't reset the wipe timer for the servers right? Sorry for my english not my main language

[timber bridge]

10x wipes again the next day.

3x does not.

[jade wigeon]

Well then there is no point to grind for one day, i will just take a break for few days, question is why cant the wipe last like 3days? Force wipes everything and then normal wipe next day (just a question)

But thank you for the information! Now i can plan thing's i was like uu force wipe and lets grind but no haha, have to wait 2days now, but its good to start on friday night tho

[timber bridge]

Yeah people typically get on and PVP a bunch during the force wipe on the 10x.

[cerulean ocean]

what time does us est server get daily restarts?

[timber bridge]

I believe it is 8am

If you are eastern time.

[cerulean ocean]

ty

[hearty fulcrum]

it should be 10am

for est

[timber bridge]

Let me double check rq.

@hearty fulcrum was right it is <t:1709910000:T>

[wispy fern]

!ticket

[marble mantle]

Hey, @wispy fern

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sacred vault]

!ticket

[marble mantle]

Hey, @sacred vault

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fiery lily]

.co Sea main what time to refresh

[true ore]

!report

[marble mantle]

Hey, @true ore

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fiery lily]

what time does sea main server get daily restarts?

[sour plaza]

Hi there what VIP package gives you access to ./sil so you can upload pics to the server ?

[hearty fulcrum]

it is at <t:1709852400:t>

[hearty fulcrum]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[quiet perch]

почему когда я захожу на любую расторию меня кикает за хакинг хоть читов у меня никогда не было

[hearty fulcrum]

!appealru

[marble mantle]

Привет, @quiet perch

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[hearty fulcrum]

@idle hollow is this daily restart time for sea servers?

[idle hollow]

2 hours before that

[hearty fulcrum]

oh heck i will adjust it

thank you !

[idle hollow]

[golden nest]

!ticket

[marble mantle]

Hey, @golden nest

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[indigo trout]

I need help I bought vip for eu instead of us long

How can we transfer it or refund me?

[lyric basalt]

Feel free to open ticket in #payment-support

[languid forum]

any admins on accidentally gifted vip to the wrong person

[ocean thistle]

Can you please open a ticket in #payment-support and fill out all the necessary information. Our payment specialists will be right with you as soon as they are available

[languid forum]

aight done

[hearty fulcrum]

it seems like this is a personal network issue. if you are using a wireless connection or a vpn, please try using a wired connection without any vpn. if you are still experiencing ping spikes, please submit a #network-support-old ticket, and our network support staff will assist you when they are available.

[unique vapor]

Hi! I just donated for the monthly vip, do i have to notify here to get the vip logo?

[indigo obsidian]

hello ?Please admin check my bans I haven't even played on the banned server see what you got wrong or the vpn please admin help me remove the ban.

[remote marten]

!appeal

[marble mantle]

Hey, @indigo obsidian

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[remote marten]

!verify

[marble mantle]

Hey, @unique vapor

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[indigo obsidian]

I've submitted a ticket for a site waiting to be viewed by an administrator

[hidden harbor]

My money will back if sub is cancelled?

[unique vapor]

Ty

[thorny dune]

This means your subscription will not renew again, you can request a refund if you believe it is eligible by opening a #payment-support ticket.

[sterile crescent]

!ticket

[marble mantle]

Hey, @sterile crescent

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dusty saddle]

!network

[marble mantle]

Hey, @sterile crescent

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[shy vapor]

alguien me puede ayudar ? a denunciar acoso y iunsultos y descalificaciones por ser discapacitado?

[dusty saddle]

Como te puedo ayudar?

@shy vapor puedes explicar que exacto necesitas or que te paso?

[shy vapor]

hola en serrver ES/ESP/EU OFICIAL SPAIN NO WIPEBP MENSUAL, RESULTA QUE TIENEN UNOS CHICOS QUE LES HAN DENUNCIADO MUCHAS VECES POR ACOSO POR INSULTOS AYO POR LO MISMO Y POR DISCRIMINACIOONES E INSULTOS POR MI DISCAPACIDAD Y NO HACEN NADA NI LEEN LAAS DENUINCIAS QUE HACEN A ESTOS CHICOS POR SER AMIGOS DE LOSD DUEÑOS DEL SERRVER Y POR DECIR LO QUE ESTA PASANDO ME SACAN DEL DISCORD

[neat pumice]

#general message @shy vapor - no te podemos ayudar con eso

[shy vapor]

COMO DENUNCIO ESTO A FACEPUNCH YA QUE EMPLEAN SUS JUEGOS Y SERVIDORES?

GRACIAS

[hexed nimbus]

I think his caps is stuck

[neat pumice]

Si eso es de un servidor oficial, puedes mandar un informe con F7

[shy vapor]

OK GRACIAS

[neat pumice]

[uncut nacelle]

how can i talk with hoppel

I want to talk to the most authorized person.

@neat pumice

[leaden blade]

what time will be force?

[molten flicker]

!force

[marble mantle]

Hey, @leaden blade

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[noble terrace]

why do you need to speak with hoppel?

[uncut nacelle]

yes

[noble terrace]

You're banned from Rustoria. Find another place to play.

[uncut nacelle]

@noble terrace

[torn heart]

?

[ember stream]

jrycella can you pm me

[indigo obsidian]

Not anymore Player group cheating ？？？？ Why aren't people who play with cheaters banned?

The cheater has been banned but this player is still waiting for the cheater to change his account!

[noble terrace]

about?

[noble terrace]

If someone logs offline, that is not the same as them being banned for cheating

Make another ticket if you think they came back online

[ember stream]

i believe you met with jenks yesterday regarding a ban for me, i have submitted a ticket but i am just without alot of information, was hoping you might be able to shed some light, jenks wont respond to me

[noble terrace]

You are banned for ban evasion

[ember stream]

yes i understand that was what was stated, I am trying to understand why that is the case, i have never been banned from rust or rustoria

[noble terrace]

You have though

And we know that you have

It's not a question of IF you have or have not

[indigo obsidian]

smoke
There is communication between this team and the cheaters they don't attack each other they team up ! And the cheaters have been banned! The cheaters I've been reporting are all the same ones from recent times! The cheater has been identified and banned, but why don't you warn the smoke team? They shouldn't be playing with cheaters!

[ember stream]

ok, so i'm asking for any evidence of this in a private message and would prefer not in a general chat

i am just confused and havent been provided any evidence other than the fact that i played with a teammate who had played with someone who was banned

[noble terrace]

If a team was not banned it means there was no evidence connecting them to whoever was banned for cheating. I don't know specifics without looking directly into your ticket(s)

[noble terrace]

We do not provide evidence to players ever

[indigo obsidian]

smoke and cheaters game out they need to be penalized!

[noble terrace]

So unfortunately you won't get what you're looking for

[noble terrace]

!ticket make another ticket then please

[marble mantle]

Hey, @indigo obsidian

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ember stream]

ok, that is unfortunate

[silver gust]

/map

[marble mantle]

Hey, @silver gust

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[indigo obsidian]

ok

[fading lake]

i need support

[outer shore]

where do i vote for the maps

[dusty saddle]

!mapvote

[marble mantle]

Hey, @outer shore

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[dusty saddle]

what can we help you with

[fading lake]

I want to print names for my clan @dusty saddle

[scarlet plover]

When wipe at Rustoria eu long?

[hearty sleet]

!wipe

[marble mantle]

Hey, @scarlet plover

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[foggy wolf]

!Forcewipe

[marble mantle]

Hey, @foggy wolf

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[thorn nimbus]

!Force

[marble mantle]

Hey, @thorn nimbus

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[primal nacelle]

Is there anywhere where i can download the voted map for eu 2x Vanlilla for this force?

[idle hollow]

You can get it a few mins before wipe, not before then, in #wipe-feed

[primal nacelle]

And you cant get it before and why?

[paper skiff]

Please tell me what time the 2x Vanila EU is wiped , Moscow time pls

[dire pagoda]

when is force wipe pls ?

[remote marten]

Force

[long wren]

!force

[marble mantle]

Hey, @dire pagoda

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[dire pagoda]

ok thx man
damn im talking to a bot

[remote marten]

All servers wipe at force

[dire pagoda]

even mondays ?

[nocturne aurora]

it could wipe now or what

[long wren]

!force

[marble mantle]

Hey, @paper skiff

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[elder shuttle]

on eu main wipe with bp,

?

[remote marten]

Yes

[long wren]

yes bp wipe

haha sorry

[near halo]

!force

[marble mantle]

Hey, @near halo

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[oblique phoenix]

Can you moderators pls look at my ban appeal because It hasn't been responded to over a 1h

[civic cedar]

I still did not understand when wipe on EU MAIN?

[noble terrace]

Appeals can take 1-3 days on average

[noble terrace]

In 3 hours 50 minutes

[civic cedar]

THX

[keen solstice]

Map wipe on EU small?

[cursive kayak]

@keen solstice

:flag_eu: EU Small

IP: connect small.rustoria.uk:28010
Next Wipe: <t:1709838000:F> (<t:1709838000:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 3100
Team UI: 8

[keen solstice]

oh okay

[oblique phoenix]

It's like I got false banned on 10x eu and it doesn't show on the rustoria appeal ban for some reason

[torn heart]

you said you already made an appeal?

[oblique phoenix]

yes I made put it is on us main and I some how got banned on there for no reason too and I have never played it.

[elder shuttle]

when my friend tries to log in to the server, the game gives him an error - Disconnected: hacking what he can do?

[torn heart]

!appeal

[marble mantle]

Hey, @elder shuttle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[oblique phoenix]

Why is the wait so long to get the ban appeld

[torn heart]

1-3 days give the banning admin time to review the case, as well as this isn't out fulltime job, we have obligations outside of this

[foggy mica]

i need help

[remote marten]

What can I help you with

[foggy mica]

I was just hanging up at the fishing village waiting for the force wipe and I got hacked

[remote marten]

Your steam account

?

[foggy mica]

https://steamcommunity.com/profiles/76561199201559127/

[oblique phoenix]

the other thing is how can I get false banned 4 times

[foggy mica]

i have 0K 5D,idk how i got banned for hacking

this crazy

[remote marten]

!appea

[thorny dune]

You can submit an appeal on our website https://rustoria.co/support/appeals

[remote marten]

!appeal

[marble mantle]

Hey, @remote marten

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[patent panther]

hi discovered a gamebraking bug who should i contact?

[remote marten]

Report to facepunch f7

[marble mantle]

Hey, @patent panther

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gusty palm]

help. "ets" and "bzz" clans team on x5 no bpc

2 clan teamming

[supple dune]

hello rustoria administration, can I find out who banned me for cheating?

[long wren]

we dont know

[long wren]

!appeal

[marble mantle]

Hey, @supple dune

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!ticket

[marble mantle]

Hey, @gusty palm

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[eternal solar]

Hi there, are you sure that you made a, Ban Appeal?

[supple dune]

Yes im sure

[solemn loom]

когда вайп на us long?

[long wren]

!forceru

[marble mantle]

Привет, @solemn loom

Глобальный вайп каждый первый четверг месяца. Обычно вайпу подлежат:

• Карта
• Чертежи
• Очки магазина

На х3 не будет вайпа в пятницу.
На 10х снова будет вайп в пятницу.
Обычно глобальный вайп происходит в районе 22:00 по Московскому времени.
<t:1709838000:F> (ваше локальное время) время когда будет следующий глобальный вайп, через <t:1709838000:R>

[surreal patio]

It won’t let me join my clan

[eternal solar]

I see your appeal, sadly you will have to wait a bit for a response as the banning Admin has to look at it.

[humble moth]

What time is the gear cleared?

[eternal solar]

If I can ask what do you mean by that? The clan /clan join command isn't working for you?

[surreal patio]

/clan join Famre

[eternal solar]

Force wipe is today at <t:1709838000:t>

[modern oracle]

здравствуйте сколько стоит расториа в долларах готов купить за 650k $

[open schooner]

where can i see if i still have vip or how long it last?

[blissful herald]

ti pod sankcijami, sto ti hocesh kupit 😄

[modern oracle]

Расторию

За 650 чупачупсов

[blissful herald]

udaci 😄

[ionic mortar]

@twilit stump Yo just checked, the map is very similar looking but not the same.

[onyx kayak]

how can i look map for eu low pop

[crude agate]

@hearty fulcrum Can you delete my US VIP role?

[regal bramble]

if i buy vip, how much time a need wait to get it?

[remote marten]

Should be a minute or two

Make sure to restart your game

[ionic mortar]

!report @honest walrus

[marble mantle]

Hey, @honest walrus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[eternal solar]

Here you go, you can see the map that has been voted for https://rustoria.co/maps/vanilla_low_pop_eu

[stark root]

Is it possible to download the map before wipe?

[lyric basalt]

No

[inland turtle]

!force wipe

[marble mantle]

Hey, @inland turtle

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[gloomy dragon]

hi friends. who next wipe from Long server?

[blissful herald]

look above your txt ^^^

[gloomy dragon]

oh... thx

[stuck pier]

en el small, hay limite de grupo?

[regal bramble]

If I buy an hour before the global wipe, will it disappear in a month at the same time? that is, I won’t be able to go to the next bp wipe with VIP?

does that mean I have to buy it a minute after the wipe?

[blissful herald]

yes, I would not wait for last minuter, as it can be that there no more VIP available anymore

happens every force wipe

not like there unlimited VIP slots

[stuck pier]

???

[regal bramble]

eh, that means if I buy it in half an hour, I won’t be able to go to the next bp wipe with it?

[blissful herald]

if you click on the bot right side EU small it shows all info

[blissful herald]

pritty much

thats how any VIP on any server works

[regal bramble]

I would like to buy it in 12 days, but today there is a bp wipe and I have bad internet and I won’t have time to download the update in time, so I’ll have to buy today

[regal bramble]

8

[stuck pier]

is 8 but "Clan Limit: Unlimited" what it means? sorry

[blissful herald]

means you can havr 50 friends playing

[stuck pier]

but only 8 in a team?

[blissful herald]

but ONLY 8 you can add to team UI, so you would have to make like multiple teams

[hallow meteor]

how i link

nvrmind

[primal nacelle]

Why does large backpakcs not drop on EU 2x Vanilla?

[regal bramble]

one more question. I should click everything except "its gift" right? I'm buying for myself

these points are shown there:
This is a gift
I have read and agree to the Terms of Service
I have read and agree to the Privacy Agreement

[stray tartan]

idk where to ask, but what's rustoria's API rate limit approximately?

[uneven marsh]

whats max group limit on us main

[ionic mortar]

Api limit of what?

[eternal solar]

The team limit it 16 people. But we don't have a clan limit, you can have as many people as you want in your clan.

[stray tartan]

for example, @ionic mortar https://api.rustoria.co/statistics/users/$/vanilla_medium_eu

[ionic mortar]

why you wanna know this?

whats the objective?

[inland turtle]

!force

[marble mantle]

Hey, @inland turtle

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[hallow meteor]

wipe in hour?

lit

[weak lichen]

!wipe

[marble mantle]

Hey, @hallow meteor

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[stray tartan]

I'm making a discord bot that reads off that API

[novel heart]

/wipe

[marble mantle]

Hey, @novel heart

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[brittle idol]

!force

[marble mantle]

Hey, @brittle idol

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[crystal stream]

пожалуста помогите я захожу меня почему кикает за хакинг

[frail parcel]

пожалуста помогите я захожу меня почему кикает за хакинг

[burnt spoke]

wipe

[gloomy sparrow]

!appealru

[marble mantle]

Привет, @crystal stream

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[burnt spoke]

Force

[crisp smelt]

whats ip for US Medium

[gloomy sparrow]

!appealru

[marble mantle]

Привет, @frail parcel

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[cursive kayak]

@crisp smelt

:flag_us: US Medium

IP: connect medium.rustoria.us:28010
Next Wipe: <t:1709838000:F> (<t:1709838000:R>)
Wipe Schedule: Thur @ 3PM EST (Bi-weekly)
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for Next Map

[eternal solar]

/FORCE

[marble mantle]

Hey, @burnt spoke

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[round idol]

when will the vape be on the monthly server?

[gloomy sparrow]

read the message above ^^

[round idol]

thanks

[loud falcon]

Is it possible to somehow find out what kind of card will be after the wipe?

[gloomy sparrow]

card? Could you clarfiy?

[loud falcon]

oh sorry what map will be after the wipe

[gloomy sparrow]

!map

[marble mantle]

Hey, @loud falcon

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[loud falcon]

I got the role but didn’t see anything or do I need to watch it on the website?

[hexed nimbus]

Yes click the website link

[loud falcon]

and which map was chosen by the majority of votes, so it will be understood correctly?

[hexed nimbus]

The one marked #1 maybe.

[night sierra]

i have a question

so i got an false banned acc that is hella long time ago and thats the only one

so if i play on rustoria will i get banned for ban evading?

[hallow meteor]

?

[weary whale]

pls help

Appeal #9f416e

[atomic flower]

eu medium max pop?

[light jackal]

I need a mod

I have been applying for chat mod and it says I have history of homophobia

But that was 4 years ago???

Can we work it out

[near halo]

I need to talk to a mod

[balmy cypress]

the answer is final

feel welcome to apply again in a few months

[balmy cypress]

whats up?

[somber bramble]

yo, i hav a question. rustoria.co US medium wipe bps or no?

[idle hollow]

Yes, it wipes

[somber bramble]

thanks bro!

[versed peak]

I need to talk to a mod

[somber bramble]

i can see the map of rustoria medium US?

[loud falcon]

how many restrictions are there for people in the tribe?

[sand drift]

hi guys i wanna know Do monthly servers inherit tech when they clear their files?

[eternal solar]

Bp's do wipe on force wipe on the monthly server.

[atomic flower]

eu medium max pop

and bp wipe ?

[bitter wind]

fsdf

[frail ginkgo]

us main is up?

[hallow meteor]

server need up

[atomic flower]

?????

medium?_???

[inland remnant]

do some research dumbass

[foggy wolf]

!wipe

[marble mantle]

Hey, @foggy wolf

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[foggy wolf]

!force

[marble mantle]

Hey, @foggy wolf

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[dusty saddle]

Servers are wiping lets be nice now

[onyx nacelle]

any admin here to help?

[latent crystal]

hola el eu low pop wipea cadas mes o es a la semana?

[onyx nacelle]

need help quick

[dusty saddle]

whats up? maybe I can help.

[dire pagoda]

"server protocol update requiered" wtf on EU medium

[hallow meteor]

fix dis server

[inland turtle]

did you restart your rust

tjay worked for me

[woeful robin]

wtf eu medium

[atomic flower]

euMEDİUMWHATTAHELLL

[latent crystal]

the eu low pop server wipes monthly or weekly

[cold linden]

wrong connection protocol server updaye requied
what is that

[latent crystal]

algun admin?

[woeful robin]

nice admin

[noble terrace]

Working on EU Medium

[onyx nacelle]

@dusty saddle look dms pleaes

[brave galleon]

my vip isnt working hello?

[latent crystal]

the eu low pop server wipes monthly or weekly

[balmy cypress]

#payment-support

[onyx nacelle]

need admin help

[latent crystal]

the eu low pop server wipes monthly or weekly

[balmy cypress]

#oldserverinfo

[onyx nacelle]

admin need help

[cursive kayak]

@latent crystal

Loading server info

Loading data please wait...

[balmy cypress]

write your issue

[dusty saddle]

its just wiped

[onyx nacelle]

netsploit said he would make our bans go up right before force and we are still banned

i have a screenshot of him saying it and everything

https://cdn.discordapp.com/attachments/1208081108223402035/1215373393105387621/image.png?ex=65fc83ad&is=65ea0ead&hm=286cae1e556c3b1dd6c3f98690261c589b45cd867873c4bfbf7b3484637b9583&

and we are all banned still

[thorny dune]

It does look like your bans have expired, avoid spam connecting for 5-10 minutes and you should be fine

[latent crystal]

but they wipe every month or every week

[dusty saddle]

month

[onyx nacelle]

so dont connect at all?

[dusty saddle]

@latent crystal he put it right there

[dusty saddle]

Next Wipe: Thursday, April 4, 2024 3:00 PM (in a month)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe

[thorny dune]

Correct. I'd avoid trying to connect for at least 5 minutes and allow time for the ban removal to sync with the server.

[lunar abyss]

One message removed from a suspended account.

One message removed from a suspended account.

[upbeat vortex]

is the website down?

[lunar abyss]

One message removed from a suspended account.

[balmy cypress]

give it time

[hidden thunder]

Has the website crashed? trying to buy vip

[onyx nacelle]

alright just kinda sucks we are not gonna be able to have build spot now

our wipe is kinda fcked now and we all bought vip

[thorny dune]

Please open a #payment-support ticket

[timber cosmos]

oh no blud is playing with cheaters and now complains about ruining someones wipe 🤪

[balmy cypress]

more reason to not play with cheaters in the future

[onyx nacelle]

he was pocket cheating and we got him from lfg

[timber cosmos]

eat shit skillz

[onyx nacelle]

aight bro

[upbeat vortex]

Is the website down???

[solar whale]

OPEN EU MEDIUM ALPHA

[raven latch]

no

[pseudo valley]

ребята привет

[dire pagoda]

whats happening with EU medium ?

[frail umbra]

eu long more slots pls

[dusty saddle]

@latent crystal See the difference in servers, force wipe on on force, if its anything different it tells you when. hopefully that helps #oldserverinfo

[pseudo valley]

как у вас дела

кал калай

[twin kite]

open slots on us long

[sterile hound]

whats happening with EU medium ?

[twin kite]

we arent in the 1930s anymore

[frail umbra]

eu long slots pls

[onyx nacelle]

its working now thanks admins

[solar whale]

Admin ples fix medium

[timber cosmos]

np skillz

[wary osprey]

stuck on negotitiating connection

main us

[serene turtle]

admin fix medium pls

[raven latch]

net

[verbal plover]

нехачу фиксить брат

[timid glade]

should i just wait my rust didnt freeze or anything its just stuck on this?

[barren temple]

waiting for medium

[inland remnant]

restart game

[loud falcon]

where can I see how much VIP statuses cost?

[smoky cape]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[solar whale]

when the heck is medium open

[pastel fog]

yo is 5x no bps up? the bot status says it is but cant connect ingame

[jagged lagoon]

will there be more sslots on long?

[fierce stone]

the store is down @marble mantle any chance we can get it up

[loud falcon]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[plucky hatch]

I BOUGHT VIP AND STILL QUE WHY?

[twin kite]

350 queue is criminal

open slots

[sterile hound]

when the wipe on medium?

[plucky hatch]

I BOUGHT VIP AND STILL QUE WHY?

[patent bramble]

what server?

[smoky cape]

#payment-support

[twin kite]

us long

[solar whale]

open medium

[serene turtle]

FIX MEDIUM PLS

[cosmic venture]

играю на усах своего друга между ног

[raven latch]

no

[lunar abyss]

One message removed from a suspended account.

[smoky cape]

Don't have the power to do that

Only devs

[smoky cape]

What's up

[raven latch]

ya toje

[patent bramble]

sucks to suck :/

[lunar abyss]

One message removed from a suspended account.

[smoky cape]

What store

[solar whale]

@sour rapids fix medium

[twin kite]

alr raiding u

[wraith spindle]

restart main

[cosmic venture]

otlichno

[fleet zephyr]

What happend with EU medium_

[plucky hatch]

mods why am i still in que when i bought vip

[young dock]

repair website

[smoky cape]

Devs are looking into it

[wraith spindle]

bro all the servers are like this

[wary osprey]

us main, not allowing many ppl in server

[verbal plover]

vahue on bro

[patent bramble]

where you building pal?

[past helm]

is toria main gonna wipe in a hr again or no

[patent bramble]

why?

[twin kite]

right on ur old builds

[past helm]

because it normally wipes in hr

[pastel fog]

is 5x up?

[daring notch]

anyone gonna help my support ticket 18737? i paid for vip but didnt get the vip..

[timid coral]

is trio 5x US not up rn or is it me

[patent bramble]

WRITE XDDD

[past helm]

is toria main gonna wipe in a hr again or no

[patent bramble]

buddy, no

[past helm]

are u in ur 30s ?

[wraith spindle]

WE CANT JOIN WTF

[twin kite]

CHILLLL

[past helm]

why is that ur pfp\

[patent bramble]

buddy, force happens at the same time all the time lol

[dire bridge]

will us main wipe again?

[past helm]

NO SHIT FUCKTARD

[cursive maple]

@thorny dune can i buy vip for usdt? I'm from Russia and i don''t have access to paypal and stripe

[patent bramble]

says who? Batman? XDDD

boo-hoo

[lunar abyss]

One message removed from a suspended account.

[past helm]

average 30 yr old

[lunar abyss]

One message removed from a suspended account.

[patent bramble]

yet you asking if the wipe is in an hour lol

[idle grove]

The store is down.

[thorny dune]

Those are the only payment methods available on our website I am afraid

[patent bramble]

Based on what buddy?

[past helm]

i mean it normally wipes in 1 hr

[balmy cypress]

not for me

[past helm]

ur pfp ur obv 30 if ur that mad lmafo

[patent bramble]

no. its force, you are talking about weekly wipes

[cursive maple]

And if I throw a piece of BTC?) in dollars

[patent bramble]

Dayum, beer pfp = 30yo. got it

[lusty socket]

wont let me buy vip...

[near halo]

@fossil igloo donation store host error

[hard marsh]

Why can’t I buy vip

[idle grove]

Check dm I cant send images here

[lament dome]

server bugging?

[wintry solstice]

DONT BUY VIP

[frail ginkgo]

bro

[slate jetty]

fix your shit server

[hard marsh]

Open the store wtf

[wintry solstice]

SERVER IS NOTHING BUT RUBBERBAND LAG

[dull bobcat]

IS MAIN DOWN ?

[lunar abyss]

One message removed from a suspended account.

[frail ginkgo]

why rustoria never fix this bugs brother

[hard marsh]

Fix the store now Jesus Christ

[dull bobcat]

US MAIN NOIT WROKING

[harsh flame]

Fix the store

[dull bobcat]

WHY IS US MAIN DOWN

[hard marsh]

@harsh flame shut up pussy just buy it

[dull bobcat]

ADMIN US MAIN IS DOWN

[shadow nimbus]

us mainly down

[patent bramble]

yo @thorny dune when you upgrading your servers?

[dull bobcat]

OMG

[harsh flame]

@hard marsh Go fuck yourself

[dull bobcat]

US MAIN IS DOWN BRO FIX IT

[magic notch]

LOL THESE POORS CANT AFFORD VIP

[keen relic]

did us main kcik everyone

[dull bobcat]

YEOOO US MAIN IS DOWN

[elder shadow]

i am begging you to let me pay 10 bucks and i cant

[shadow nimbus]

the website doesnt work

[daring notch]

Bro just buy vip if u are playing rustoria, the servers arent free to host lol

[wraith spindle]

I GOT AK ON MAIN ALREADY WHAT ARE YALL TALKING BOUT

[hard marsh]

IM MOVING TO RUSTAFIED FUCK RUSTORIA

[shy tree]

PLLLSLSSSSS FIX LAGG

[frail ginkgo]

I've been playing this server for years, it never changes, they can never fix the lags and crashes

[patent bramble]

https://tenor.com/view/woody-harrelson-crying-money-wipe-tears-rich-gif-16201471

[shy tree]

ON US LONG

[near halo]

PLEASE TAKE MY FUCKING MONEY

[dull bobcat]

WHY IS US MAIN DOWN

[mint violet]

lag on eu long

[smoky cape]

#general message

[wraith spindle]

I GOT SULFUR QUARRY WALLED IN

[harsh flame]

Fix the lag

[wintry solstice]

@echo venture 🤡

[dull bobcat]

HELLOOO ADMIN ???? GIVE ME A REFUND

[frail ginkgo]

I've been playing this server for years, it never changes, they can never fix the lags and crashes

[sterile hound]

give slots to medium eu

[shadow nimbus]

https://tenor.com/view/he-aintlyin-preach-truth-facts-tho-gif-15825744

[dull bobcat]

IAM GOING TO DIFFRENCE SREVER

[smoky cape]

#payment-support

[sudden yarrow]

fix sev

[timid glade]

FIX MAIN NOW

[sudden yarrow]

us long

[timid glade]

NOW

[pastel fog]

i feel bad for the devs bruh they probably just got tagged so many times in the staff disc

[shadow nimbus]

https://tenor.com/view/thats-a-lie-screaming-lady-get-off-the-stairs-karen-gif-23752909

[midnight star]

is the website down?

cant buy vip

[visual sand]

Ive brought vip and dont have it

[dull bobcat]

LOL

[plain grotto]

where is the website at

[plucky hatch]

i bought vip and still que?

[wraith spindle]

I AGREE

[dull bobcat]

FIX MAIN PLEASE

[timid glade]

FIX MAIN OR I WONT PLAY UP TO YOU

[hard marsh]

LET ME BUY VIP

[shadow nimbus]

bro did a 180 so fast

[wraith spindle]

VOTE FOR REWIPE!

[timid glade]

REWIPE

[dull bobcat]

FIX MAIN OR I WILL SUCK YOUR MOM

[plucky hatch]

still que and have vip????

[sudden yarrow]

fix us long and turn off aimals

[gentle wyvern]

gg server and payments VIPS

[primal sluice]

fix serverss

[weary idol]

fix US long PLEEEASSSEEE

[dull bobcat]

GGS

[wraith spindle]

chick fil a has better customer support

[dull bobcat]

FIX MAIN

[shadow nimbus]

wabaku

[plucky hatch]

FIX VIPS

[shy tree]

US LONG PPLLLLSSSS FIX LAG

[storm ether]

anyone getting this error?

[noble terrace]

!sm 30

[marble mantle]

:ok_hand: The slowmode delay was changed from 5 seconds to 30 seconds in this channel.

[noble terrace]

server?

[storm ether]

x10 eu

[dull bobcat]

FIX US MAIN

[stoic quiver]

anyone else having bad ping on sea long

[heady mango]

what happened to us main?

[smoky cape]

If it's just you, make a #network-support-old ticket

[shadow nimbus]

there never was a us main

[rich nova]

anyone know when the website gonna fix itself

[plain grotto]

what is wrong with the website i'm trying to buy vip but it keeps crashing?

[dull bobcat]

YEAH MY MOM FARTED IN SEA LONG IT HAS BAD PING NOW

[wooden plank]

facts

[lament dome]

full restart on server?

[lunar abyss]

One message removed from a suspended account.

[heady mango]

no rewipe please

[sonic pebble]

Hello, I am a regular player, and I was banned by mistake. I have never logged into this server.I can go through any checks. Please take action.

[noble terrace]

!appeal

[marble mantle]

Hey, @sonic pebble

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[smoky cape]

!appeal

[marble mantle]

Hey, @sonic pebble

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dull bobcat]

ITS FUCKED US MAIN I DOWN THE HILL ADMIN HELOOO FIX ITTTT PLESE

[noble terrace]

Working on website

[lament dome]

bro shut the fuck up @dull bobcat STOP SPAMMING NO ONE GIVES A SHIT

[noble terrace]

Working on Main

[lunar abyss]

One message removed from a suspended account.

[midnight star]

ty

[steady ocean]

the server crashed only for me?

[dull bobcat]

@lament dome YOU SHUT THE FUCK UP WHO EVEN ARE YOU

[timid glade]

@thin plover FIX SERVER NOW OR I PUT 12 PLATES ON THE BAR

[thin plover]

please do

[lucid wadi]

Sounds like a skill issue to me

[sonic pebble]

I've already written it. why do they spoil my game and ban me on a server I haven't even played on.

[timid glade]

ok.. 😢

[dull bobcat]

@thin plover IF YOU DONT FIX MAIN IAM COMING AFTER YOUR CAT

[sand nest]

I bought vip but it doesent work what do I do

[steady ocean]

@thin plover what happend to the server

[thin plover]

someone is already working on it

[plucky hatch]

BOUGHT VIP STILL QUE ???????????

[dull bobcat]

@thin plover CAN YOU WORK AND TWERK ON IT I THINK THAT MIGHT WORK

[lucid wadi]

''I am regular player'' ''and i have never played on this server''

[keen sorrel]

yo my mate bought a vip 2 min ago and his shit didint work

[lament dome]

how long will it take for fix? @thin plover any eta?

[sand nest]

SAME

[atomic flower]

rustoria donate bug

[viscid steeple]

anyone else getting bag gateway?

[swift flower]

why the server have so many lags????

[visual bay]

are most of the servers still down?

[sudden yarrow]

FIX US LONGGGGG

[gray obsidian]

restart us long

[jagged ocean]

ISTMM FIX THE DAMN STORE

[rigid mango]

Fix lag eu long

[lofty grove]

I hate Russia!

[viscid steeple]

Fix the website, bad gateway

[sudden patio]

site not work

[swift flower]

wtf is with the server is imposible to play

[sonic pebble]

I've been playing on EU small and EU 2x all the time

[sudden yarrow]

FIX OR REWIPE US LONG OR CAP THE POP BY 200 U BRICKS

[daring nova]

Please fix your website im trying to give y'all money

[hard marsh]

LET ME BUY VIP WTF

[rough holly]

Откройте слотов пж

[marble mantle]

:ok_hand: channel locked by @jyrcella

[noble terrace]

#announcements

[marble mantle]

:ok_hand: channel unlocked by @jyrcella

[fair onyx]

fix website

[twin kite]

so dog ngl

[fair onyx]

why is website down

[noble terrace]

Working on getting it back up. Unsure why it's down since I'm not a dev

[hard marsh]

IM NOT FEEDING MY KID TONIGHT IF I CANT FUCKING PLAY RUST HOLY FUCK

[delicate geode]

Heads up on EU long
R11 - S11 -R10 -S9
entire 4 grids
is a lag zone
if you step in you are perma lagged

[supple hill]

tyty

[copper fulcrum]

increase pop rustoria sea long

[delicate geode]

Will kill the map eventually, the entire zone is completely fucked

[old compass]

wtf rustoria medium slots 350 ?

Why medium and main 850 slots ?

[prisma plover]

Will the add sloots eu medium ?

[hollow oracle]

Is US MAIN GOING TO REWIPE IN 9MIN ??????

[dusky vale]

Hey guys, how do I apply a ban appeal?

[dense atlas]

add slot on sea long pls

[hearty sleet]

we do not decide how many slots open up, the server does so when the server feels ready it will open up!

[twin kite]

lemme be the server

[old compass]

why medium 350 slots ?

[swift lynx]

i have vip still in q will this be fixed?

[sand nest]

why did my support ticket got closed?

[twin kite]

ill open slots

[celest pine]

can anyone buy vip rn or is it only me

[near halo]

check payment support

[night elbow]

fun to que after crash

[prisma plover]

Ok, thx

[hearty sleet]

I'm sure it will, since it's wipe everything's hectic right now including on facepunch's side if theres still issues in around 20 minutes make a ticket!

[near halo]

i just got randomly banned

[hearty sleet]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dense atlas]

then when sea long get more slot ?

[hearty sleet]

when the server is ready for it!

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[arctic quartz]

my game crashed and i got put back into queue, any way to let me in?

[copper fulcrum]

its been an hour and still 250 pop

[visual bay]

why is it saying the server isnt updated on your end?

[polar night]

if my ban got denied what should i do because its perma and its really unfair why they banned me

i dont even know the reason for it

[balmy cypress]

denied means you cannot appeal it further

feel welcome to send your steam profile and I'll check

[dawn fjord]

hi. we got banned. but we did nothing i guess it is a mistake because so many people get banend right now

[marble mantle]

Hey, @dawn fjord

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[urban wren]

luke i finally payed 30day vip on eu small still queue

[near halo]

Heads up on EU long
R11 - S11 -R10 -S9
entire 4 grids
is a lag zone
if you step in you are perma lagged

[copper fulcrum]

increase sea long pop

[balmy cypress]

#payment-support

[past pendant]

PERKELE!!!!!!!!!1

[arctic quartz]

I had been lagged out and kicked for no reason, is there a way i can get back in since I am stuck in queue now

[honest tinsel]

I got banned for no reason lol

[marble mantle]

Hey, @honest tinsel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[woeful nymph]

why doesn't the donate section work?

[balmy cypress]

it says in #payment-support

[lunar abyss]

One message removed from a suspended account.

[polar night]

https://steamcommunity.com/profiles/76561199528225172/ it says i got banned for hacking which i never hacked on your servers and im banned on multiple accounts

[balmy cypress]

https://steamcommunity.com/profiles/76561199258966302

[woeful nymph]

they threw me a snare just as it was, I wrote

[balmy cypress]

cheating on your alt @polar night

[tropic citrus]

i will by VIP

[lunar abyss]

One message removed from a suspended account.

[dire basin]

@luke we just got incorrectly banned for hacking apparently?

[polar night]

i never cheated on rustoria tho it makes no sense why im banned from there and i dont even cheat

[jagged ocean]

payed for vip payment went through and im still waiting in queue after restart

[hallow terrace]

I bought VIP but im still getting queue

[near halo]

Hey @balmy cypress why did you close

[normal geyser]

why web site doesnt work?

[jagged ocean]

same bro tf

[stable lotus]

hello wipe not working? im vip but cant loggin?

[topaz citrus]

Synd jesper

[light jackal]

whates wrong with vip

[thorny dune]

Please open a #payment-support ticket

[polar night]

is there any way i can get unbanned i literally never cheated

[hallow terrace]

okay 👍

[woeful nymph]

I can’t buy VIP through the website help

[celest meadow]

Can someone help me, I am trying to do a fishing rod quest but the bot says "sorry can't help you right now" what do I do

[light jackal]

is vip down or somethingw why cant i click on donate

[wooden plank]

ye just alt f4

[twin kite]

ong

[polar night]

@balmy cypress ?

[topaz citrus]

when i get to vip page and try to buy i get insta logged out ??

[near halo]

@fossil igloo when can we see donation store up its been 2 hours man im solo as well tryna get into eu main 😭

[dawn olive]

I wanna but vip but I cant any admin to deal with it ?

[light jackal]

same

[topaz citrus]

it means crates hasnt spawned yet or fish, sometinh like that

[normal geyser]

fix web i cant buy 15 vips

[loud falcon]

what about the VIP shopping site?

[brittle zodiac]

yo i've been 30 in queue since 400 pop on US long what's going on here

[elder shadow]

can i venmo for vip?

[topaz citrus]

yes, venmo me

[worldly raft]

got banned for hacking on my 3k hrs acc, dont have any cheat and never cheating nickname full focus [grub]

[loud falcon]

what about the VIP shopping site?

[dire basin]

bro @balmy cypress can I get fucking unbanned hello? XDDD

[spring marsh]

@balmy cypress

[tawny halo]

my friend is not a cheater banned by mistake nickname hailrake never loss

[silk fox]

WTF??? Why banned my team and me ADMIN WTF . My team dont play cheat

[spring marsh]

same probleem

[copper fulcrum]

is payment still not working?

[lunar abyss]

One message removed from a suspended account.

[dire spade]

LET ME BUY VIPPPPPPPPPPPP

[muted swift]

WTF??? Why banned my team and me ADMIN WTF . My team dont play cheat

[worldly raft]

@echo venture

[remote marten]

#payment-support message

[dire spade]

L

[frail scaffold]

WTF??? Why banned my team and me ADMIN WTF . My team dont play cheat

[spring marsh]

guys do something

[tawny halo]

чини игру свою нахуй

[low hatch]

IS THERE REWIPE

[worldly raft]

https://cdn.discordapp.com/attachments/793594846153539604/1078520545257193472/bdsmlr-10827021-xM6Svm9lE1.gif

[silk fox]

Ян тя тоже забанило ?

[marble mantle]

:ok_hand: channel locked by @hoppel

[fossil igloo]

We are working on the store

No servers are rewiping, the lag has been fixed

[marble mantle]

:ok_hand: channel unlocked by @ryanjd

[topaz citrus]

<@&274971100184576010> cant add my email on website ?

[glass flax]

same

[sterile hollow]

i bought vip and it says waiting for stripe to complete transaction it has been 20 mins

[languid vale]

Admin when i wanna add an email on the shop it does not let me add it

[thin vigil]

it wont let me put my email address in. same thing ^^

[glass flax]

we're all having the same issue quit typing lmfao

[languid vale]

can you guys do it for me?

[earnest cairn]

<@&274971100184576010> i cant add my fucking email on website

[sterile hollow]

https://i.gyazo.com/fddeed2528ccd7d70cc5f81109eb37f1.png

[pallid wave]

stop doxxing urself man

[brittle warren]

Admin?? im not having a best wipe here

[merry shadow]

Please add us main capacity

[sterile hollow]

refresh it and it will be in like a html format then you can but it wont process the transaction

[neat pumice]

@topaz citrus we're working on the issue with email adding - please don't post personal info in public channels 🙂

[brittle warren]

1.5hours past from the wipe

[glass flax]

mate on force they have more than 5k players its bound for something to happen

[sterile hollow]

whats eta until skip queue works

[topaz citrus]

okay mitt hjärtas fröjd och eviga längtan (my heart's joy and eternal longing)

[neat pumice]

ikke noe problem

[brazen creek]

admins i recently bought vip, but i soon realized i bought for the wrong server. is there any way you could change it to the right one?

[brazen venture]

why arent slots getting increased if yall dont mind me asking ? before wipe they were 400 now 350 ?

[echo venture]

of course man, make a #payment-support and we'll be right with you

[topaz citrus]

do i need to reconnect for vip que skip to work ?

[sterile hollow]

you need to wait until they can push your transaction i think

[thorny dune]

Should automatically get pushed through, if not leave and rejoin. If you still have issues after this please open a #payment-support ticket.

[topaz citrus]

okay my heart's joy and eternal longing

[glossy zephyr]

my friend was without cheats and my friends and I were also blocked for playing with a cheater

[topaz citrus]

stop capping u cheating goblin, file a ticket

[glossy zephyr]

pls unban me

all my friends have already been unblocked but I’m not

[thorny dune]

Please avoid spam connecting for 5-10 minutes and you should be able to connect

[hard knoll]

А как из РУ задонатить ?

[brazen creek]

admins how do i find transaction id?

[thorny dune]

You should see it in the e-mail receipt you received, have you opened a #payment-support ticket first?

[lethal inlet]

IS RUST 5X SOLO DUO TRIO DOWN?

[brazen creek]

Thank you for your purchase, abdurozik3716#0!
Your donator tag has been applied on our Discord guild.
When your donation perks expire, your tag will be removed

thats all i got berch

[thorny dune]

That sounds like a Discord DM, this will be in your e-mail inbox

[thorny dune]

US Trio is online at the moment

[brazen creek]

oh sorry im stupid

it says receipt then a # and some numbers, is that it

[thorny dune]

Yes share that information in your payment support ticket if that information has been requested

[brazen creek]

how long do you reckon it will take for you guys to change my vip to the right server?

[thorny dune]

It will need to be eligible for transfer first, if you believe it is then you can open a #payment-support ticket, provide that information and they will check and assist

[flat stirrup]

my buddy crash and got put direcly on q its this normal?

[mint bronze]

hey why cant i find the us trio 5x server?

[brittle warren]

Admin i donated and gifted my friend but he doesnt have the vip yet, can you help?

[uncut thicket]

hello I found a clip on twitch as one streamer admits to cheating on rustoria

[thorny dune]

Please open a #payment-support ticket

[mint bronze]

US trio 5x isnt up?

[marsh tiger]

Is it possible to get unbanned if I got it 10 months ago when I didn’t even have the game?

[echo venture]

!sm 0

[marble mantle]

:ok_hand: Slowmode has been disabled in this channel.

[thorny dune]

Forwarding this now

[mint bronze]

@thorny dune yeah its not showing up in search since wipe

[rigid mango]

.

[brittle warren]

@balmy cypress i still have the issue

[thorny dune]

Our dev team is now aware and the server is rebooting, will take a moment

[versed wadi]

does the rustoria us meduim server pop go up to 400 rn its capped at 350

[brittle warren]

I gifted my friend and he is still doesnt have the VIp

[balmy cypress]

#payment-support

[brazen creek]

Luke I submitted for moderator, you mind putting in a good word for me 😉

[timid coral]

is trio 5x us not up or is it just me

[thorny dune]

This server is in the process of booting now

[timid coral]

thank you sir

[versed wadi]

does the rustoria us meduim server pop go up to 400+ rn its capped at 350 with 150 player q

[storm ether]

how to turn on auto doors closing? /ad only disables it

[timid coral]

./ad 5

[finite imp]

Why rustoria eu medium capped at 450 pop?

[ruby parcel]

rustoria vanilla 2x eu large oilrig has recycler door bugged

[storm ether]

and do you know why my clanmate cant open my auto code locked doors?

[stoic quiver]

hi when can someone help with my network issue?

[timid coral]

not sure, is he in ur clan ?

[storm ether]

yup

[old compass]

pls lag fix rustoria medium

[timber cosmos]

in shambles rustoria medium

i can run 1 square but get rollbacked 30 times

[ocean thistle]

EU or US?

[ocean thistle]

EU or US?

[timber cosmos]

EU

[timid coral]

@storm ether oh i’m not sure then, haven’t had an issue w that

[stoic quiver]

pls fix lag rustoria sea long lag

[timber cosmos]

its been like this for 1 hour now

impossible to fight

[ocean thistle]

Aware now, thank you guys

[ocean thistle]

I'm not seeing other people experiencing this and I do see that you opened a network-support ticket. Thanks for your patience while our network team gets to your ticket

[hard knoll]

pls fix laggs medium eu server

[short barn]

Guys, I can join the server, but when I try to wake up, this message appears

Disconnected: Hacking
why?

I'm not a cheater

[lyric basalt]

!steamid

[marble mantle]

Hey, @short barn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[timber cosmos]

any updates on eu medium fix ?

[manic fulcrum]

where do i make a ticket

[thorny dune]

Our dev team is now looking into this

[hasty violet]

need a ticked

ticket

[manic fulcrum]

yeh where do i go for that

where do i make a ticket for game support

?