support

[earnest turtle]

marzy please unban me

[umbral pumice]

okay

[gleaming hound]

Yeah you will still get caught.

[remote marten]

Trust me we will find out

[cobalt flame]

how long the ticket check takes?

[gray charm]

that is still havent played my banned account on

[gleaming hound]

Best of luck, but I don’t suggest you do it.

[gray charm]

im jp buddy

im not doing ts

[half lagoon]

what time does us mondays wipe eu time

[remote marten]

#oldserverinfo

[lyric basalt]

Us did not wipe yet

[cobalt flame]

oh sorry, confused me with EU

[remote marten]

2hours

[cobalt flame]

is it actually possible to swap VIP? If bought wrong by accident?

oh yeah

thank you 🙂

[remote marten]

!vipissues

[marble mantle]

Hey, @cobalt flame

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[ocean void]

if its an appeal the typical response time is 1-3 business days, if its a report ticket an admin will take a look at it in the order the ticket was recieved

[lilac oak]

Hello, I don’t know if someone can help me from here. Last month when there was a twitch drops I got most of them but only a few drop get to my game. I read it can take time but its been a month now and nothing changed. What can I do for this situation? Thank you!

[remote marten]

Make sure you claimed it on twitch

If it all comes up claimed there must have been a issue with steam

[ocean void]

You can go to twitch and log in and there is an option for "check for missing drops" for drops u have earned that havent been properly sent to steam

[lilac oak]

Thanks guys. I will try hope it works

[upbeat sky]

lfg eu mondays 4k hours

[fallen vector]

How long do I have to wait for a response to a Ticket of Appeal? just open a ticket so someone can contact me

[torn heart]

Appeals are 1-3 days, tickets are as soon as we can

[fallen vector]

Friend, I understand how everything works for you, I’m just surprised that I was banned, just open my ticket #700ab5
and you will understand who I am, you are probably mistaken

[split temple]

Someone of admins there?

[timber bridge]

Not an admin but I might be able to help, whats up?

[split temple]

I need to ban a cheater

hes roofcamping us 1 hour, we cant play

[timber bridge]

If you could please make a report @ https://rustoria.co/support and the admins that are active will receive it, they will receive it in real-time.

It helps keep them organized so no reports are lost and they can respond to you directly.

[hexed bay]

@noble terrace what are the odds you let that dude know wipe is in 30 minutes and i would love to have my account not blacklisted

prertty please with cherry on top

[earnest mauve]

uhm i think there was a mistake? we just got banned for clan limit

already appealed

[ocean void]

typical response time for an appeal is 1-3 business days

[earnest mauve]

that is ok, if i could get a clear reason behind it

in why the ban ^^

because i am very curious

[raw echo]

What's the official number of the administrator?

1

[ocean void]

is there something i can help with ?

[raw echo]

Ask if it is completely cleared on March 8.

[ocean void]

what are you refering to?

[desert wyvern]

anybody know if theres a /sil type of command?

[smoky cape]

!sil

[marble mantle]

Hey, @smoky cape

Let's say you have a very cool picture you want on a sign.
You download it to your computer, like this one for example (First picture below)
https://files.rustoria.co/schaadt/44853d59-1538-44ad-a968-8f3b0550e6b2.png

Then you go to a website like https://imgur.com/upload and upload the picture.

Once you have done that, you press "Get share links" in the menu and choose "Copy Link" on the top one (Second picture below)
https://files.rustoria.co/schaadt/78543e02-a8fb-4f9c-b9cb-5a4809987b2e.png

Then you get a link that looks like this https://imgur.com/aPMyUIY
Then simply add .png to the end of it so it looks like this https://imgur.com/aPMyUIY.png
Ingame you want to be looking at a sign and then type /sil https://imgur.com/aPMyUIY.png

[desert wyvern]

wanna get the tuxedo cat meme on a board

thank you!

hey @smoky cape not sure if youve gotten this before but its telling me i dont have perms

[smoky cape]

Hmm. I've never used the sil command before so I'm not sure if it only works on modded but I think you need to have a certain vip for it

Not sure tho

You could ask someone else if you'd like

[desert wyvern]

okay cool thanks for your help

[dusk aspen]

question can i buy vip for all servers ?

[smoky cape]

Yes, if you'd like

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[fallen vector]

as they told me, more than 15 minutes have passed, I can’t play on the server, I was unbanned

#700ab5

[ancient dune]

If you’re asking if there is 1 pass that covers all servers, no that doesn’t is not a thing here

[noble terrace]

Wait 15 minutes and then try again please

Let me know if it still does not work

[void condor]

@oblique knoll What language do you speak?

What is it you need help with?

[oblique knoll]

EU 10x breaking clan limit unfair

[void condor]

Please make a /ticket in game with the clan name, so we can look into it

Or you can make one via the website too > https://rustoria.co/support

[oblique knoll]

I have already written a ticket

[void condor]

Then an admin will take a look, please be patient with them

[oblique knoll]

my team was banned and of course me

[void condor]

Then you need to make an appeal, not a ticket. Did you make an appeal?

[oblique knoll]

only unfairly

yes I appealed

My friend also

[shut lion]

admin?

[void condor]

Please wait for a response to your appeal then @oblique knoll

[ancient dune]

Not an admin but what do you need?

[oblique knoll]

But wait

Gareth can we talk in private?

[void condor]

I'm not the person that banned you, the only person to unban you is the admin that banned you. You need to make an appeal for your ban

https://rustoria.co/support/appeal

[shut lion]

smiley dm private

admin please ?

[ancient dune]

Not an admin but what do you need?

[shut lion]

I need admin, there are two clans that are playing together, and they are making our lives miserable

We come with loot, we kill them in one clan and all of a sudden they call the other clan and they kill us and they don't shoot each other and we can't do anything against all of them,

[ocean void]

!report

[marble mantle]

Hey, @shut lion

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ancient dune]

What server is this on?

[bronze tartan]

Hello help pls Appeal #88e21d

[remote marten]

When did you send the appeal

It usually takes 1-3 business days please be patient

[bronze tartan]

I would really like to play with my friends now, but I have an erroneous ban

[bronze tartan]

today

[remote marten]

We go in order of when the appeal was made so it may take a while you will have to be patient

[coarse void]

should make seperate servers for clans ... otrehrwise its unplayable

[edgy nova]

why has my ticket got denied #c49086

at least give me a reason

[noble terrace]

You have another account that was game banned while playing on our servers, so you are permanently banned from Rustoria

[edgy nova]

fair enough

[noble terrace]

Appreciate the understanding. Best of luck

[marsh vine]

yo guys

theres a esp cheater on a server that im playing on

[hearty fulcrum]

have you created a ticket to report?

[marsh vine]

nah i just joined to report it

sorry

[hearty fulcrum]

!report - unfortunately, we do not accept reports over discord. you can create a ticket using the in-game chat command "/ticket add (steam id)"

[marble mantle]

Hey, @marsh vine

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[coarse anvil]

HELPPP

MEEE

<@&274971100184576010>

[ancient dune]

?

[coarse anvil]

dostum ben hile değilim beni neden hileden banlıyorsunuz geçen hafta banımı açtınız bu hafta tekrar ban yemişim wipe giremiyorum sizin yüzünüzden ??

[blissful herald]

10min and you can re-join server

[coarse anvil]

thx

[tough hound]

!report

[marble mantle]

Hey, @tough hound

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[paper hemlock]

hi, my AK is not useable

i have it in my quickbar but i cant use it..

[tough hound]

/ticket 「An0x」KRONOS

[marble mantle]

Hey, @tough hound

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

this is a known facepunch bug, so it is facepunch that would have to fix it. you can try f1 kill, close game, wait 10 min, restart game and see if it is fixed. if not, you can try waiting for daily restart to see if it would fix it

[paper hemlock]

didnt work, i try sell it now over vending ^^

[timber bridge]

I don't know much about the bug but I see someone say to reskin in inside of a workbench

[paper hemlock]

didnt worked, i did everything i could possible think of

[timber bridge]

Unfortunate.

[wind lion]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[latent crystal]

@hearty fulcrumhay forma de saber el tiempo de las petros ?

[hearty fulcrum]

perdon, no sé que las petros son. puede explicar?

[latent crystal]

listo bro ya me hablo uno de los moderadores ya gracias

[solemn grove]

https://media.discordapp.net/attachments/924519293654302753/1126521629070065705/attachment.gif

[hearty fulcrum]

okay bien

[solemn grove]

https://media.discordapp.net/attachments/928038047453446176/936244631119736903/tr.gif

[hearty fulcrum]

#general

[solemn grove]

https://tenor.com/view/no-i-dont-think-i-will-captain-america-old-capt-gif-17162888

[remote marten]

Dealt with

[nimble wasp]

hello, where to report a cheater?

[marble mantle]

Hey, @nimble wasp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[warm crest]

CLEARK AIM HACKER RIGHT NOW CHINA KID NAME EON NORTH OF SILO< HELP ADMIN!

[inner wagon]

!report

[marble mantle]

Hey, @warm crest

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[warm crest]

SUBMITTED

he has all my shit, want him bopped NOW so i can get it back

hes clear aimbotting

[inner wagon]

u would have to wait until someone helps u with ur ticket

[rapid tinsel]

Hello dear support, maybe anyone can help me? I got banned 40 month ago in 10x server for cheat/but im not hacket im still use this acc and still play Rust, I have 6.5k hour, im make appeal but support cancel it. Please help me, all my friend play on Rustoria

[inner wagon]

if support has canceled it then i think u are perm banned there is nothing else u can do they had reason to think u where hacking

[rapid tinsel]

4 years have passed and im still use this acc and still play rust

i dont have VAC bans

i dont have any ban on another server.

[inner wagon]

if u can give ur steam id i will ask a admin to look for u

[rapid tinsel]

https://steamcommunity.com/profiles/76561198153784707/

76561198153784707

[inner wagon]

thanks!

[rapid tinsel]

can you please help me) im really never use any cheat, 4 years have passed after this ban, i dont have VAC in rust. IM still play rust and want play in Rustoria, because ALL who i know play in your server

thanks for help

[hexed bay]

wheres my free que skip

[inner wagon]

did u buy VIP?

[inner wagon]

!vipissues

[marble mantle]

Hey, @hexed bay

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[ocean void]

Did you ever put in an appeal after your ban 40 months ago?

[sick abyss]

Hey it’s been 2 days since I submitted my appeal and I’ve started and played this server only for 3 years+ I don’t wanna be banned from the only server I play

[inner wagon]

it takes 1-3 days for a respond

[sick abyss]

When I get a response where do I look?

[inner wagon]

https://rustoria.co/support

this website u log in with ur steam

[sick abyss]

So approved means I got unbanned right

[inner wagon]

and there u can check the status of ur tickets and appeals

[sick abyss]

Sorry never really been through this

[inner wagon]

check the message if u click on it what it says

[sick abyss]

Thank you guys for your time

Really appreciate it

[meager solar]

has there been any changes to the server in the past 2 day? had great ping to begin with but it has gotten really bad in the last 2 days and it only seem to be this server

[inner wagon]

no problem

[timber bridge]

You should make a #network-support-old ticket and our network team will be able to help troubleshoot and fix anything that might be on our end.

[meager solar]

ok thankyou

[timber bridge]

No problem! 🙂

[strange sluice]

Would someone using a insta code typer be considered a cheat?

[livid tapir]

its crazy they gave u admin again after all you did to me

[strange sluice]

Yo can someone please look at the tickets like a team of cheaters just moved in and we have been making tickets(?? Autism... is the ticket holder)

[rotund hazel]

tickets take time. An admin will look at them as soon as they can

[radiant sorrel]

says im still banned but my timer was up at 7:22 its now 7:36 for me.

@torn heart sorry for ping zaddy

[torn heart]

have you been spam connecting since it expired

[radiant sorrel]

no just once

before it expired i was trying to connect

[torn heart]

?steamid

[marble mantle]

Hey, @radiant sorrel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rapid tinsel]

I cant, because when i try reappeal , i see “appeal declined “ thats all

[radiant sorrel]

76561198849489483 @torn heart

[rapid tinsel]

Without any information, only that

Maybe you can check my steam and see , i dont have vac in rust, i never use any cheat

40 month ago you banned me) can you please unban?

[rapid tinsel]

.

[heady sedge]

@naive kindle

[novel needle]

This guy cheating with his friend 100%

EU Mondays

Cheating with hard proof

[dusty saddle]

!TICKET

[marble mantle]

Hey, @novel needle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dusty saddle]

make a ticket and upload it

[small island]

It was banned 5 minutes after logging in to the server. This is my main account and I do not use any third-party software. Please consider my complaint as I am an honest player. Ban due to Hacking https://steamcommunity.com/id/KAFEKA/

[dusty saddle]

!appeal

[marble mantle]

Hey, @small island

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty fulcrum]

have you been able to submit an appeal yet?
@tribal rose @late vapor

[bronze tartan]

Hello, I filed an appeal to have my ban lifted, it was approved, but the ban itself has not yet been lifted (Appeal #88e21d)

[small island]

check Appeal #093d3b

[hearty fulcrum]

?steamid

[marble mantle]

Hey, @bronze tartan

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[bronze tartan]

76561199502419175

[hearty fulcrum]

if you have been spamming connect, please try waiting 15 minutes before trying to connect again. if not, then please wait for an admin to help!

[bronze tartan]

I did not spam, I need the help of an admin

[timber bridge]

Hello there, I have fixed some stuff on our end - please wait 10 minutes and reconnect!

[fringe tapir]

is there anyway to get a day reduction on association bans? so we can play sea main this Thursday

long shot 😭

[ocean void]

you can try to put in an appeal

[fringe tapir]

i’ve appealed it since we invited the new bloke a day prior to wipe (the guy who got us banned) and they said he was cheating pretty obviously

so apparently that denys it all ig

didn’t notice anything suspicious until the next day when we were all banned 😂

[ocean void]

ill leave this here for an admin to look at but I'm guessing from my experience if they denied the appeal you'll most likely have to wait out the remaining time on your ban unfortunately

[fringe tapir]

yeah i mean it’s hard to defend yourself against association bans regardless if i show all the proof they could easily say some things look off and don’t deal with it

[ocean void]

worst case at least you know your ban is only a few days. Wish u the best of luck

[fiery ibex]

I have a question! I was banned for playing with a cheater for 7 days. And right now the ban time has expired, but the ban has not been lifted why?

[fringe tapir]

yeah appreciate it

[late vapor]

appeal yet

[hearty fulcrum]

okay, great!

[ocean void]

still having same issue?

[hearty fulcrum]

?steamid

[marble mantle]

Hey, @fiery ibex

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hearty fulcrum]

(resolved)

[prime thunder]

What I need to have creator role for faster support, I need a certain number of followers? <@&274971100184576010> <@&874995535881326632>

[ocean void]

what issue do you need help with?

[prime thunder]

sorry for tags but you dont answer yesterday

[ocean void]

what was your question?

[prime thunder]

cheaters

[marble mantle]

Hey, @prime thunder

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ocean void]

did you make a ticket to report them?

[ocean void]

!report

[marble mantle]

Hey, @prime thunder

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[prime thunder]

no, I am asking in general because simple reports are very long (even tickets)

[ocean void]

we cant take reports of cheaters through discord so you have to use the support website to make a ticket or use /ticket in game in order for admins to know what they are looking for

[gleaming hound]

a ticket is simple, you don’t have to write an essay just a sentence or two

[ocean void]

admins try to get to tickets asap but there are a lot of players across multiple rustoria servers so they have to deal with the tickets in the order we recieve them to ensure everyones tickets are dealt with fairly

[prime thunder]

don't tell, creators are the priority

[gleaming hound]

That simply isn’t true. If you make a ticket you will get the same priority as any other player on the server.

[ocean void]

Tickets are the priority. The tickets are dealt with in order they are submitted.

[gleaming hound]

I would confidently say Rustoria has the best support system on Rust, honestly it’s so easy, and ALL tickets get looked into.

[prime thunder]

then why do you have a closed discord channel for support creator

[gleaming hound]

I’m not too sure, but you’re assuming that all the admins are too busy with creators. Best bet is to make a ticket honestly rather then complaining about cheaters.

[ocean void]

i told you reports of cheaters cant be taken through discord so im not sure what channel you are referring to but that wouldnt make a difference. Reports are taken through tickets.

[prime thunder]

yes it was like 3+ month ago rustoria was better server ping better server stability, support cheaters but now i wait for 2+ days for ban cheaters when they USE FLY OMG FLY and servers like shit right know you do mistakes like moose 1+ year ago

[gleaming hound]

I can assure you if a player was flying they would have been banned if you made a ticket.

[prime thunder]

okey why rustoria have #creator-support for what?

for great creators to write or can you give me rockets? or for what if not for support 😅

[gleaming hound]

1. You are violating discord TOS, 2. You’re assuming that channel is for in game, it could be for a plethora of different reasons.

[ocean void]

is there something you need help with? otherwise you may take this to #general

[gleaming hound]

And 3, admins do not interfere with gameplay, no loot is spawned, for anyone including creators.

[prime thunder]

I know

[tribal rose]

why ban me

[hearty fulcrum]

what does it say when you try to connect to server?

[tribal rose]

hacking

[hearty fulcrum]

!appeal - are you able to submit an appeal?

[marble mantle]

Hey, @tribal rose

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tribal rose]

All the servers I just have to get into

[gleaming hound]

Have you appealed?

[tribal rose]

The appeal says I didn't

No server is banned. Procedure

[timber bridge]

Please wait 10 minutes and try again, I have adjusted some things on our side.

[gleaming hound]

Look at splooty saving the day.

[tribal rose]

Will it be related to my VPN

[timber bridge]

You should be fine to reconnect in a few minutes.

[tribal rose]

rustoria.co- All 。They're gonna ban me the second I get in

[timber bridge]

No, it has been fixed.

It was a problem unrelated to you.

[tribal rose]

Okay, how long do I have to wait?

[timber bridge]

5 more minutes.

[tribal rose]

Thank you.I think it's a good server

[cobalt flame]

Hi, anyone else has this issue? where I try to connect and it says "Disconnected: Connection attempt Failed"

[gleaming hound]

What sever?

[dusk hamlet]

server restarting

[cobalt flame]

EU Mondays
oh is it restarting?

[dusk hamlet]

restart server

[gleaming hound]

It may have false booted I’ve let someone know

[cobalt flame]

It kinda shows that there is 471/525 people

[gleaming hound]

For EU Mondays?

I’m on phone I can’t look properly, but honestly not sure

[cobalt flame]

yes sir

[brave lance]

daily restart for EU servers is around this time every day - servers should be back up shortly

[cobalt flame]

Oh okay, didnt know. Thanks ❤️

[gleaming hound]

EU Mondays is booting.

[timber bridge]

@grand crypt

[hexed nimbus]

Better to state what’s up so you don’t have to sit there all day

[coral basin]

/appeal

[marble mantle]

Hey, @coral basin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[leaden wharf]

admin i need help

why ban me

[hexed nimbus]

!appeal

[marble mantle]

Hey, @leaden wharf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[leaden wharf]

!appeal

[marble mantle]

Hey, @leaden wharf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[leaden wharf]

He asked me to go to discord to find him

[undone cloak]

no me deja entrar al rustoria x2 me dice que soy hacker y no lo soy

[leaden wharf]

he name is SkylineGTST

admin!!! but i don't know where to look for him

admin!!!

i need help

[coral basin]

@blissful herald

[leaden wharf]

@blissful herald

😀

[blissful herald]

!steamid

[marble mantle]

Hey, @leaden wharf

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[leaden wharf]

76561199593275907

[blissful herald]

DM

[leaden wharf]

what is DM

I don't understand what DM means admin

[blissful herald]

Privae MSG check

[swift yarrow]

@blissful herald Hi skyline

I was banned but I have no idea what for, what statistic did you guys use to ban me? I am just curious

[blissful herald]

who are you?

[swift yarrow]

Can I DM you? the information

[blissful herald]

just post your steam ID here

[swift yarrow]

ight.

I'd rather DM it

[blissful herald]

just here is fine

[swift yarrow]

76561199184311445

[blissful herald]

not like anyone can steal anything from you asnd its public info anyway

[swift yarrow]

Okay

[blissful herald]

don't see you banned

[swift yarrow]

Can you check??

[blissful herald]

you even typed in chat yay

[swift yarrow]

https://cdn.discordapp.com/attachments/1196519823585333288/1211982027096858665/image.png?ex=65f02d38&is=65ddb838&hm=2e46ced235ef7cdccc1487ff5e8ee953182b2f8832f74578500183a4acee9936&

I can go on RTG only.

[blissful herald]

don't connect to server for 10min

then you should be able to again

[swift yarrow]

Toria official servers?

Why was I banned to begin with.

@blissful herald

[blissful herald]

could be Bad IP posisbly

[swift yarrow]

No clue haha

[unreal yarrow]

is there any admit online who can help?

[unreal yarrow]

i got banned and i need help with an admin so he could unban me when i explain him what heppend is there any admin who can help im in the room waiting for support

[marble mantle]

Hey, @unreal yarrow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[unreal yarrow]

76561198980581097

[ocean thistle]

Hey there, I checked into your situation. You are banned for playing with a hacker. You have appealed and the banning admin has given you a response. You may review the response here https://rustoria.co/support/appeal

@unreal yarrow

[unreal yarrow]

i already did but there is no reason for me to bne getting banned i didnt do somting wrong i play the server all time time and i want to keep playing the server and thats just a guy who realy didnt care to check the situation so he just send the same massage to all of us so he can just move on i would like to tallk to you

[blissful herald]

as far as I see you got banned for playing with cheater, its a Temp ban, as Hai said make a appeal and go from there

[unreal yarrow]

i did

can you come and tallk to me for a sec

[blissful herald]

about what

there nothing to talk

[unreal yarrow]

so i can explain to you

[blissful herald]

it is your responsibility who you choose to play with

[unreal yarrow]

i didnt play with him thats the point

[blissful herald]

Well then explain that in appeal

[unreal yarrow]

i did but they just send me and my team a bot massage to all of us and close the appeal

they didnt realy tried to help

[blissful herald]

well then thats the final answer

[rotund lake]

Where i can report a player?

[blissful herald]

!report

[marble mantle]

Hey, @rotund lake

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sturdy dome]

REPORT the cheater on US long no one even care??

[marble mantle]

Hey, @sturdy dome

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[blissful herald]

well there no reports for anyone on that server

[unreal yarrow]

can you come and to with me for just 1min please bro

[blissful herald]

no

[sturdy dome]

i report 1000 times dude

120 new account shot me at night time 90m sar

120hr

[blissful herald]

I do not see a single report from you on our servers

F7 if you mean, yes always do that,. but that goes to Facepunch/EAC

[sturdy dome]

100% cheater

[blissful herald]

!report

[marble mantle]

Hey, @sturdy dome

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[blissful herald]

make a report and we will check

[sturdy dome]

bro i F7 100 times

how do i report

[blissful herald]

we do NOT check F7 reports

we have our own report system

while you been here chatting away you would have had 100 times to do in in-game chat /report steam ID

[sturdy dome]

ok

please check dude 100% esp

already do in game chat report

[rotund lake]

Ticket #eb090a

[left birch]

admins i cant create appeal. in game i have banned

[blissful herald]

Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

did you do it tough?

[sturdy dome]

ye

[blissful herald]

don't see it, but anyway

[sturdy dome]

thx

[blissful herald]

next time please report the right way

and not discord

[rotund lake]

@blissful herald Can u please check players

[sturdy dome]

all good thx

[left birch]

in the game, I was banned for playing with a cheater, although I did not play with him, I was not in the game at all when he played. my teammates added a random player and when he played with us, I wasn't in the game at all

[blissful herald]

if you made a report it will be looked intom to

[blissful herald]

Make a Ban appeal and it will be checked

[rotund lake]

I report him F7, and create a ticket

[left birch]

i cant create appeal

on your site

[ocean thistle]

!steamid

[marble mantle]

Hey, @left birch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[left birch]

76561198888159470

[left birch]

76561198888159470

[ocean thistle]

I'm not seeing anything on our end. Can you try to connect to our RTG EU servers for like 10 minutes or so?

[left birch]

no problem

[ocean thistle]

connect rtg.rustoria.uk:28010

[left birch]

connecting

[left birch]

im here

[ocean thistle]

Stay connected for 10 minutes

[ocean thistle]

Not sure what the issue is. Are you sure that is the steam account you're connecting on? Can you provide me a screenshot of the message when you try to connect to our servers that is not RTG?

[left birch]

where can I send the screenshot?

[ocean thistle]

Here or DMs is fine. If you want to send it there you'd need to get the verify role

[ocean thistle]

!link

[marble mantle]

Hey, @left birch

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[left birch]

.

[ocean thistle]

I'm not sure what the issue is but I will forward this to someone higher than me. I'll get back to you soon

[left birch]

ok thx

[gleaming abyss]

any admins dispo? I cant create appeal. in game i get banned

[shy remnant]

What’s the message you get in-game when trying to connect on one of our server ?

[gleaming abyss]

wait I take screen, sorry for bad english

[shy remnant]

Where u from ?

[gleaming abyss]

france^^

[shy remnant]

J’aurais deviner, vu que t’as marqué « Dispo » 😭

Envoi le screen de ton écran sur le message que ça te met quand tu essaies de te connecter à un de nos serveurs stp

[gleaming abyss]

ok je prend en screen

j'ai le screen mais je ne peux pas le mettre ici, j'ai pas la permission

je peux vous l'envoyer en dm?

[shy remnant]

Tu pourrais aussi me mettre ton Steam ID ici ?

Tu peux m’envoyer le screen en DM

!steamid @gleaming abyss

[marble mantle]

Hey, @gleaming abyss

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gleaming abyss]

voilà, j'ai rejoin un français de la commu rust FR sur discord et je me suis fait ban pour ça

[gleaming abyss]

nan c bon je me suis verif merci

[shy remnant]

!steamid

[marble mantle]

Hey, @gleaming abyss

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

Envoi ton steam ID dans ce channel ici s’il te plaît

[gleaming abyss]

ok je fais ça

juste l'id ou tout le lien?

id: 76561199498906805

[shy remnant]

Juste l’ID c’est parfait merci je vais demander à un admin

[blissful herald]

!appeal

[marble mantle]

Bonjour, @gleaming abyss

Pour faire appel à votre bannissement ou silence, veuillez suivre ce lien pour soumettre un appel: https://rustoria.co/support/appeal

Si vous avez lié votre discord sur https://rustoria.co/link vous allez recevoir une réponse par un robot en message privé.
Sinon vous allez devoir visiter notre site web pour voir le statut de votre appel.

Une fois que vous avez soumis votre appel, il sera révisé par un administrateur dès que possible.
Noter: Une réponse est généralement donner après 1-3 jours ouvrables mais cela peut prendre plus ou moins de temps dépendamment de la situation.

[gleaming abyss]

ok merci d'avoir été rapide à prendre ma requête

[shy remnant]

Il faut que créer une demande de déban, mais effectivement tu as jouer avec un cheater, malheureusement les bans pour ces situations sont de 7j. Tu peux toujours créer une demande de deban pour voir si les admins feront quelque chose pour toi

[gleaming abyss]

ok je fais la demande de deban avec !appeal?

j'etais en appel discord avec se mec en plus et sur son partage d'écran y'avait pas de cheat, ducoup je pensais juste jouer avec un mec random du discord FR

!appeal

[marble mantle]

Hey, @gleaming abyss

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[keen cove]

76561198446782322

I didn't play with cheats

[hexed nimbus]

!appeal

[marble mantle]

Hey, @keen cove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[keen cove]

The complaint was dismissed

[thorny dune]

Hello there, you need to login with the correct Steam account and appeal your ban here https://rustoria.co/support/appeals. Thank you.

[noble terrace]

Your teammate was banned for cheating which is why you are also banned

Your ban will expire in about 4 days though

[oblique knoll]

guys

[noble terrace]

?

[oblique knoll]

We can talk in private?

[noble terrace]

If it is about your ban, then no. You need to wait for a response to your appeal

But you can add any relevant info to your appeal if needed

[icy mountain]

Admin need help I woke up in my keylock base to find stuff missing but not raided at all as In compound with friends who where on all night

[hexed nimbus]

the could have went trough a wall and replaced it

or your friends not realy friendly

[icy mountain]

Nope as no tc removed and most of my stuff is there not my aks mp5 and ammo but tommies and kits still their

[icy mountain]

Keylock base so no one else can get in

[hexed nimbus]

nothing a admin could do most likely

the could have blown a wall is tc locked aswell ?

[icy mountain]

Well I wanna talk to an admin anyway no offense but unless u one I don't need. Your input

[icy mountain]

Yeah tc keylock as Well

[hexed nimbus]

just telling you but feel free to make a ticket

best way to get in touch with admins

[umbral dust]

hi, my team mates from eastern asia have been laggin frequently (SEA Long), they are not good at english so i am typing this on their behalf, please can any admin look into the issue

[keen cove]

@noble terraceBut he didn't open up, and we let him play on his own for a long time, and when he came to us, he was banned together, I'm just innocent，I want to play the next one wipe

[lavish berry]

there is a bug with that stats on eu mondays

[mighty drift]

bro...

2 years of this shit

[remote marten]

You are more than welcome to file a appeal

[keen cove]

ty

[rose yoke]

Any possibility my ticket on Rustoria Main gets viewed so this fucking cheater gets banned?!

Okay fuck this server, laggs, cheaters and no support

[sharp scarab]

Why have I been connecting to the server for over 1 hour when there are only 588 people on the server and the server isn't even full on eu mondays

[old jetty]

because for some reason they are not expanding slots

[echo narwhal]

!ticket

[marble mantle]

Hey, @echo narwhal

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lunar ferry]

!appeal

[marble mantle]

Hey, @lunar ferry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[old jetty]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[lunar ferry]

Hello administrator, due to the network and computer problems used in the Internet cafe, it was misjudged by the anti-cheating system

[noble terrace]

There was only 4 minutes between your messages. We're humans, not robots. There are also no tickets open for US Main, and only one open for EU Main. Make sure you are going to our website or doing /ticket in game; F7 reports only go to Facepunch/EAC.

[sharp scarab]

pls open slots on eu mondays @noble terrace

[lunar ferry]

Request the administrator to check my account again

[noble terrace]

!slots

[marble mantle]

Hey, @sharp scarab

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[lunar ferry]

76561199381160347@noble terrace

[old jetty]

i dont think the system works that good man

[noble terrace]

It works as intended

[noble terrace]

!appeal

[marble mantle]

Hey, @lunar ferry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lunar ferry]

I filed it through the appeals system

[old jetty]

ah oke

[noble terrace]

Then please wait for a response

[echo narwhal]

u sexy ash

[lunar ferry]

I have replied and judged that the punishment against me is correct, but I did not cheat, I hope you can check my account again@noble terrace

[noble terrace]

Appeal decisions are final I'm afraid. You are banned for ban evasion.

[echo narwhal]

shes a bitch the admins are all disabled

[noble terrace]

Go to #general and chill out

[echo narwhal]

https://tenor.com/view/no-one-cares-gif-22154520

[noble terrace]

come back tomorrow with a better attitude

[lunar ferry]

Am I in an Internet cafe my penalty is permanent?

[noble terrace]

Your ban is permanent, yes

[lunar ferry]

Well, damn Internet cafe, thanks for your help@noble terrace

[uneven spear]

hey somone please help me

@noble terrace

why does my game say "take a break"

Then disconnects me

<@&274980199668645888>

<@&274971100184576010>

[candid glen]

Help, it kicks from the server and says “Disconnected: Hacked”, although I have never played with cheats. What to do?

[hexed nimbus]

That means exactly what it says you just been given a timeout so go touch some grass mate

[hexed nimbus]

!appeal

[marble mantle]

Hey, @candid glen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uneven spear]

whats the reason?

ive been on for 1 hour 50min

wtf

[hexed nimbus]

You prob know what you did to get this. It’s not for being a example player that’s for sure

[candid glen]

I sent an appeal 2 hours ago, no response

[slim flume]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

Read the bottom part of the message

[uneven spear]

what does it mean fucking tell me like ?

thats your job

[slim flume]

There is probably a reason why you have been banned for that reason.

[uneven spear]

for what

[hexed nimbus]

Not my job pal and these bans are not given for door camping.

[uneven spear]

playing the game for a hour

[slim flume]

!appeal - Make an appeal and wait for a response from the banning admin.

[marble mantle]

Hey, @slim flume

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uneven spear]

umm not waiting 2 days

[slim flume]

¯_(ツ)_/¯

[candid glen]

lmao, my my house will decay during this time)

[slim flume]

Your choice.

[uneven spear]

just got a start now im banned for playing the game fucking crzy

[hexed nimbus]

That’s up to you

[uneven spear]

your a loser to go touch some grass

[slim flume]

I am recommending you what to do and maybe get the reason you were banned for that reason but it is your choice to make an appeal.

[hexed nimbus]

Seeing how you react here I can make a estimated guess why you got the timeout

[slim flume]

[hexed nimbus]

Exactly. Bye bye

[noble terrace]

?steamid

[marble mantle]

Hey, @uneven spear

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hexed nimbus]

And then he wonders why he got a timeout lol

[mighty drift]

@balmy cypress

can u join in voice ?

[remote marten]

What can I help you with

[mighty drift]

u cant help me

just Luke

and Skyline

[sharp scarab]

You have the best servers i have een waiting for three hours and still no slots have been opened for three hours

[gloomy sparrow]

!slots

[marble mantle]

Hey, @sharp scarab

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[royal solstice]

Always shocks me how rude some people can be to Admins & Mods, They are here to help you (And often in their free time)
If you do the crime sit the time

[gloomy sparrow]

https://tenor.com/view/cat-kiss-cock-mrekk-vaxei-whitefcat-gif-20435871

[lost bay]

@gloomy sparrow hi how to unlink my account?

[gloomy sparrow]

!link

[marble mantle]

Hey, @lost bay

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[gloomy sparrow]

follow the link and log in with your steam and press "unlink account"

[lost bay]

look

[sharp scarab]

I love you @noble terrace

[lost bay]

@gloomy sparrowI had an old account connected that I can’t disable, could you disable it for me?

[hexed nimbus]

You need to wait for a admin to check after you made the unlink request

[lost bay]

How long should I wait?

[hexed nimbus]

Depends on how busy the are

[lost bay]

ok

@hexed nimbus can I get kit clan leader and kit clan member? do you have this on your server?

[thin plover]

No we do not

[earnest mauve]

im still banned and should be unbanned, help pls

need a building spot 🙂

[void condor]

Nope, your ban expires in 3 days

[earnest mauve]

i had contact with @subtle cape and he told me ban would be only for the remaining of wipe

[void condor]

Then contact Asdipi, as that ban still has 3 days on it

[zenith tartan]

Hi, 2 weeks ago i got temp ban because a massive report and my ban already expired, but im still banned on the server, i need to make a ticket or how can i do it

[tight trout]

!ticket

[marble mantle]

Hey, @tight trout

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[glass crown]

Hi, my account was banned, although I did not violate any server rules, I was banned for 7 days. What should I do?

[earnest mauve]

!steamid

[marble mantle]

Hey, @earnest mauve

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tight trout]

I am following Rustoria on Twitch and Youtube but did not get my extra shop points for those two

can those be manually added for me?

[subtle cape]

!appeal

[marble mantle]

Hey, @glass crown

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spark night]

@shy remnant je peux te parler en mp?

[glass crown]

!appeal

[marble mantle]

Hey, @glass crown

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glass crown]

thanks

[spark night]

I made a ticket about 3 hours ago on a team that cheats 90% sure can someone look please?

[shy remnant]

Oui

[subtle cape]

The ticket will be looked into asap

[tight trout]

@subtle cape did you see my message about the shop points

[subtle cape]

No, most likely didn't

[spark night]

@shy remnant c'est bon je t'ai mp

[tight trout]

a

@subtle cape

[subtle cape]

As far as I am aware those two aren't currently working, but our team is working on getting it fixed

[tight trout]

been like that for months

[thorny dune]

YouTube has been down for a while and shows "You cannot link YouTube" on our website, this was a change from YouTube, if they ever make additional changes we will definitely bring this back but it's not possible at the moment. In regards to Twitch however, our development team is working on this as Aspidi mentioned, I have pushed for another update and will reach out and provide an update once I have some new information.

[lost bay]

@thorny dune hey

I had an old account connected that I can’t disable, could you disable it for me?

How long should I wait?

[agile junco]

yo slots are gonna expand on a fuckin eu mondays? 600 slots 300 que

[thorny dune]

Have you submitted an unlink request?

[lost bay]

look

[thorny dune]

Please try now

[left pebble]

when is the next force wipe

next 2 day or next week?

[thorny dune]

Next week, March 7

[left pebble]

omg why to long

[lost bay]

thx

[tawny shoal]

february 29 is thursday so it cause of the leap year

[calm river]

Can you tell me how long to wait for an answer on the forum if I am banned for no reason?

[subtle cape]

Usually 1-3 business days

[calm river]

But what should I do if I didn't play on the server where I was banned, but I need to continue my game because I lost a lot of time. I've been banned by mistake 2 times already. Can you consider this question, thanks for the answer and concern.

@subtle cape

[broken pike]

I cannot create an appeal for administrators. I was banned from the game

[subtle cape]

Not available currenlty. It will be looked into asap

[austere thunder]

Hello, I joined the team, like he left the game, he got banned for cheating, I didn’t know that he was a cheater, can I unban please?

[subtle cape]

!appeal

[marble mantle]

Hey, @austere thunder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[subtle cape]

!steamid here please

[marble mantle]

Hey, @broken pike

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[jagged bloom]

hi, admin?

[wispy dirge]

What can we help you with champion?

[calm river]

@subtle cape Thank you very much

[broken pike]

76561199447193778 @subtle cape

my id

[subtle cape]

some <@&274971100184576010> Able to help him out

[calm river]

@subtle cape May I also contact you with this question?

if I write you my id

[thorny dune]

You should now be able to connect

[thorny dune]

Why cant you create an appeal?

[austere thunder]

76561199492021784

[calm river]

@bold cedar Thank you very much.

[broken pike]

I was just banned from the server so much that I was playing with timates and one person had cheats, I didn't know about it and didn't even play with them @thorny dune

[thorny dune]

Create an appeal on our website here https://rustoria.co/support/appeals and we will review it as soon as possible

[austere thunder]

@subtle cape 76561199492021784

[thorny dune]

You need to do the same as above, head to this website https://rustoria.co/support/appeals and submit an appeal

[humble moth]

gugugu

[weak lichen]

You good?

[hot burrow]

Good evening! When is reset of server points?

[ocean void]

force wipe

[hot burrow]

and that is when?

[ocean void]

First thursday of every month. (March 7th)

[hot burrow]

ah thanks 🙂

[marble mantle]

Hey, @hot burrow

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[hot burrow]

exellent answer - top score!

(slow mode enabled - as if I need it 😄 )

[past solar]

when is bp wipe on eu main?

[ocean void]

!force

[marble mantle]

Hey, @past solar

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[torn heart]

!sm 5

[marble mantle]

:ok_hand: The slowmode delay was changed from 5 seconds to 5 seconds in this channel.

[cyan gust]

Hello!

[sturdy hollow]

where i can report steam scammers? using rustoria admin name

[light sorrel]

<@&274971100184576010> a player is inside a rock shooting out on Rustoria US monday

[hearty fulcrum]

i believe you would have to report that directly to steam

[cyan gust]

thats normal

[sturdy hollow]

did that

[hearty fulcrum]

!ticket - if you believe there is a rulebreaker, please let the admins know using a ticket

[marble mantle]

Hey, @light sorrel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[light sorrel]

hes inside the rock right now shooting teammates is an admin not on to view this?

[cyan gust]

no they lazy in vc

[blissful herald]

make a report and we can check, Servers/location

[hearty fulcrum]

that's great! i don't believe there is anything we can do about the scammer as we cannot moderate steam

[cyan gust]

hiii skyline are you available for chat

[blissful herald]

for what..

[cyan gust]

😉

[blissful herald]

you tell me and then I tell you if am available

[cyan gust]

no i need help with rustoria 10x i have been false banned around a year ago

[noble terrace]

!ticket make a ticket please

[marble mantle]

Hey, @light sorrel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[blissful herald]

make a appeal

[cyan gust]

i made ticket a while ago

[blissful herald]

we do not do discord appeals

then you need to wait to ra reply

[cyan gust]

its for "advertising" however i didnt advertise u feel

i need 1 on 1

[hearty fulcrum]

the admin who banned you would be the one making a decision regarding your appeal

please wait for them to reply to your appeal

[cyan gust]

last time i did this i spoke to someone in vc and they lied and said they unbanned me and they didnt 😛

[blissful herald]

and thats why we do not do voice ban appeals

as you never know whos lying you or somebody esle 😄

[cyan gust]

it was a girl admin lol

[blissful herald]

doesn't matter who it was

[cyan gust]

@west mica hiii

[west mica]

?

[blissful herald]

[slim flume]

[minor temple]

💀

[cyan gust]

admin join call

Nice indian man told me to wait for an admin

my previous appeal

[noble terrace]

That's not a lie. Circumstances changed so your ban was kept in place

[cyan gust]

i just need an unban cuz i didnt do anything :p

[noble terrace]

I mean you did though

[west mica]

Wants to get unbanned but doesnt seem like it

[cyan gust]

maybe but it was just in discord i think im not trolling like that anymore anyway

10 minutes a year ago is different i just wanna play RUSToria 10x

not discord

[magic slate]

someone look at Appeal #63a38f :)

[cyan gust]

listen bae pls unban me i wanna play that freshwipe 10x

[gloomy sparrow]

Standard wait time is 1-3 days

[wispy dirge]

When was this submitted?

[cyan gust]

@noble terrace can you help?

@raven mist very unproffesional behaviour

[west mica]

Your ban will stand

[magic slate]

14 minutes ago

[west mica]

Wish you luck in finding another server to play

[cyan gust]

I understand but i need further assistance with this issue darling because this was all resolved on discord months ago however i am still banned on the rust server

[wispy dirge]

As .Plate had stated, standard response times are 1-3 days, but sometimes it can be shorter.
If you link your discord account with Rustoria you will get a DM from the bot, otherwise check the appeal from time to time 🙂

[light sorrel]

I tried to submit a ticket with evidence of the person abusing but was told im trying to submit too many tickets, can an admin confirm if it went through

[magic slate]

okay

[noble terrace]

It was resolved in your ban appeal where the admin said you will stay banned

And AWZ3 just reiterated that

[cyan gust]

i know this

But i was not doing anytjing on the rustoria server it was on discord

But it says i am banned from the server

and i can talk freely on here so its not adding up

i believe there has been an issue in processing

[noble terrace]

We take advertising seriously

[cyan gust]

if you want i can send you what i got banned for it isnt serious

[noble terrace]

Your actions here can face consequences in game

It is though

[hearty fulcrum]

you can reply to the first ticket you made instead of creating a new one. also, if it is still not letting you submit, the file size you are trying to upload may be too large. you can try uploading it to an external site such as streamable or youtube, and then try including the link within your ticket

[noble terrace]

You are not getting unbanned

[light sorrel]

oh okay thank you!

[torn heart]

This happens when you try to upload the file directly, upload it to YT or another platform and paste a link

[elfin shard]

Can someone stop this Steam Chat spam from the Admin (Slayrz_)?
Its just annoying...

[cyan gust]

Check dm jycella

[idle hollow]

Which server?

[noble terrace]

No. You are not getting unbanned

[cyan gust]

but you wont look at the context of my ban

[hearty fulcrum]

i don't believe we have an admin by that name. there is a scam on steam by people who are impersonating rustoria staff. please do not interact with the messages

[noble terrace]

I know the context, you are not getting unbanned

[cyan gust]

well that isnt very fair

there was an error where i got banned from rustoria permanently and my discord ban was lifted but im still banned on rustoria

[elfin shard]

Sorry for the Link

[hearty fulcrum]

that's okay. you can report them to steam or just ignore the messages

[cyan gust]

Cloudie get me a good admin

[hearty fulcrum]

there is nothing we can do from our side because we do not moderate/control steam

[cyan gust]

:3

[elfin shard]

Ok, so its not from the official Rustoria server?

[noble terrace]

You literally saw the answer to your appeal

Saying you will not be unbanned

[blissful herald]

we would NEVER try and contact you via steam, if you mean that

[noble terrace]

Not sure how much clearer we can get

[hearty fulcrum]

jyrcella is a great admin. and you have talked to three separate admins and five staff members so far. you will be getting the same answer regardless of which admin you get.

[agile dagger]

@blissful herald why i have banned?

[cyan gust]

no they arent they wont take anything into consideration

[blissful herald]

@agile dagger

no idea who you are @agile dagger to tell you why

[noble terrace]

You've gotten the same answer from 3 different people so far, and you keep asking the same question hoping for something different

The answer is not going to change

[cyan gust]

ill just buy a new account then LOL

[elfin shard]

Ok thank you 🙂

[agile dagger]

https://steamcommunity.com/profiles/76561198347781228/ look

[noble terrace]

Then you'll be banned on that one too. Take care

[cyan gust]

5 euro nothing to a guy like me

[blissful herald]

join Waitting for support channel

[thin plover]

Here's a 4th admin, you're not getting unbanned

[hearty fulcrum]

here is a link to the steam guidelines for abuse & harassment and what you can do about it
https://help.steampowered.com/en/faqs/view/4F8E-AE41-B6B1-F836

@lunar summit hello, how can i help you?

[torn heart]

here is a 5th, you won't be

[worthy shell]

how i can report the gay ?

[gleaming hound]

The gay?

[scenic jungle]

you alright?

[hearty fulcrum]

!report - please submit a ticket to report a rulebreaker in the server

[marble mantle]

Hey, @worthy shell

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

please do not call out rulebreakers in the chat

!reportru

[marble mantle]

Привет, @hearty fulcrum

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/support/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

[worthy shell]

ok, thanks

[sterile heath]

how can i create ticket?

[slim flume]

!report

[marble mantle]

Hey, @sterile heath

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[slim flume]

If you are looking to make a payment support ticket #payment-support or have network issues with a server go over to #network-support-old

[magic slate]

how do i know long long my ban will be

[slim flume]

When you try to connect to a server it should tell your time left.

[magic slate]

it just says banned

[slim flume]

Just banned? No reason?

[magic slate]

no there is a reason

[slim flume]

Is it possible to tell me the reason you were banned for?

[magic slate]

oh i see it 6 days

thanks for help

[slim flume]

[dusk river]

if i learn bps on mondays server do i have them for ever ??

[hearty fulcrum]

yes

[dusk river]

also when force wipe is?

[hearty fulcrum]

!force

[marble mantle]

Hey, @dusk river

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[dusk river]

nah i mean if i still have my bps on mondays when force wipe is?

[hearty fulcrum]

yes

[dusk river]

ok thx have a good day

[pearl musk]

i need help

i keep getting attempting to use isp as vpn

[hearty fulcrum]

can you please elaborate?

[pearl musk]

whats that

oh yea

[hearty fulcrum]

can you please explain

[pearl musk]

how can i send a sscreen shot

check ur dms

i sent u

[hearty fulcrum]

Are you sure this is for a Rustoria server? We allow VPNs

Are you using GeForce Now?

[pearl musk]

no other

but i need help please

[hearty fulcrum]

a different server?

[bright quiver]

!steamid

[marble mantle]

Hey, @pearl musk

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hearty fulcrum]

you would have to ask the staff of that server

we only provide support for other servers, only rustoria

[pearl musk]

i made a ticket but they gonna take a year to respond

[hearty fulcrum]

I'm sorry, but unless it is an issue with a Rustoria server, we cannot help you because we have no control over that other server

[pearl musk]

its for my friend not for me

but we joined rustoria eu mondays anyways

[hearty fulcrum]

can you send me the screenshot without cropping the image? to show the server name?

[slim flume]

Could you send your SteamID in here please?

[hearty fulcrum]

in private messages

[pearl musk]

sure

[pearl musk]

yes but please dont banned me

[slim flume]

? Why would we ban you?

[hearty fulcrum]

you will not be banned for sending your steam id unless you have done something to break the rules

[pearl musk]

can i send my friend id

[slim flume]

that is fine too

[pearl musk]

cause i can join any server its just his pc

[jade stag]

where i can report hacker?

[slim flume]

!report

[marble mantle]

Hey, @slim flume

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pearl musk]

1041472564

[hearty fulcrum]

https://rustoria.co/getmyid

[proper tendon]

I need an admin or manager to confirm something regarding maybe impersonation of your staff

[coarse void]

What is this? my friend got kicked out of boat like 3 times and we got damaged taken and this message??

we lost boad and like 80% of hp

cause the boat kept unseating once he started to drive

[proper moss]

Does EU Medium wipe Thursday? And is it BP wipe? Or is it thursday the 7th for both wipe and BP wipe?

[timber bridge]

Hello, how can I help

[timber bridge]

It's been a bug with Rust for awhile, they thought it was fixed last month but it doesn't seem like it is https://rust.facepunch.com/news/bags-to-riches

[timber bridge]

Yes it wipes Thursday and will only wipe map, BP wipe is 1 week after that.

[proper moss]

Ah thank you, wasn't sure. That clears it up 🙂

[timber bridge]

No problem.

[proper tendon]

can we talk in private or here?

[timber bridge]

I am not available for voice, if it is sensitive feel free to DM me.

[ivory kite]

Hello, I got a cheat ban without cheating. If you want, I can open the screen. I was sleeping during the hours I was banned, and Rust was on as an afk.

[hearty fulcrum]

hello, have you submitted an appeal?

[ivory kite]

I don't know how to find it, this is the first time I encounter this situation.

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @ivory kite

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty fulcrum]

https://rustoria.co/support/appeal

try here

[ivory kite]

I sent the ticket, thank you

[granite geyser]

how am i banned from rustoria 2 months ago even tho i just came back to rust after like 4-6 months

[remote marten]

!appeal

[marble mantle]

Hey, @granite geyser

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[remote marten]

Please file a appeal

[granite geyser]

okay

[karmic bough]

EU Mondays server is down?

[raw echo]

Mondays, what's going on

?？

[pearl girder]

cmon monday

[west mica]

Looking into EU Mondays - Booting

[raw echo]

EU Mondays, what's going on

[hearty fulcrum]

it is rebooting now, please wait a moment

it should be up now

[raw echo]

OK

[copper spear]

hello ive just newly bought rust and just been kicked for hacking after rejoining a sever?

[hearty fulcrum]

!appeal - please submit an appeal and an admin will look into it

[marble mantle]

Hey, @copper spear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jovial tendon]

ON MONDAY we looted some stuff but we can't loot it, could you please give it back to us.
my steam id: 76561198880704708

[willow delta]

https://steamcommunity.com/profiles/76561199169669952 guessing this isnt legit

[noble terrace]

#announcements

TLDR; no it is not

[jovial tendon]

@noble terrace ?

[willow delta]

thx lol i figured and never trust any links even from friends so my acc is safe lol

[noble terrace]

We can't reimburse loot in any circumstance unfortunately

Can you post this in #feedback-suggestions please? 🙂

[serene hinge]

oh shit my bad i thought i clicked it

[noble terrace]

all good!

[hexed socket]

banned from US mondays server yesterday because I was playing with hacker

[tawny shoal]

!appeal - make an appeal an admin will look over it when they have the chance

[marble mantle]

Hey, @hexed socket

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sudden yarrow]

@hearty fulcrum When’s next force ?

[hearty fulcrum]

!force

[marble mantle]

Hey, @sudden yarrow

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[sudden yarrow]

Cloudy is it this Thursday cos it’s meant to be like 1 more week I heard

Oh 7th

Nvm

[tiny merlin]

what rewards do you get for boosting server?

[hearty fulcrum]

!boost

[marble mantle]

Hey, @tiny merlin

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[tiny merlin]

cheers

[hearty fulcrum]

@near halo hello, how can i help you?

[near halo]

hello

i wasnt sure how to submit a ticket for cheaters

i have the profiles

its quite obvious just from looking at it

[tiny merlin]

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

ah ty

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[robust jewel]

!ticket

[marble mantle]

Hey, @robust jewel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[robust jewel]

bro why does it keep kicking me for hacking

[sharp phoenix]

sorry for messageing here so early but some cheater group is very active living at Q16[SHOP]

wipeing everyone and offline raiding

[brave lance]

!report please create a ticket and one of the admins will check once available.

[marble mantle]

Hey, @sharp phoenix

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hollow thicket]

@echo venture

[sharp phoenix]

!report

[marble mantle]

Hey, @sharp phoenix

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

!appeal - please submit an appeal, and the admins will review your issue if it has not already been resolved yet

[marble mantle]

Hey, @robust jewel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[marsh palm]

i need help!!

[light mirage]

Wont go thru on my linked accounts, Ive followed yadadayada , still wont work.

[hearty fulcrum]

한국 분이신가요? how can i help you?

[hearty fulcrum]

which ones did you attempt to link?

[light mirage]

I got twitter,discord. I need Steam mainly.

[light mirage]

not worried about any another

^

[timber bridge]

Have you linked discord?

[marsh palm]

네 대놓고 쓰는 핵이 저희 집앞에 살았었는데 바로 밴되어서 해결되었습니다 there was a guy with 100% cheating but he get banned my problem is solved 🙂

[hearty fulcrum]

!link - here is how you can link all three

[marble mantle]

Hey, @light mirage

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[hearty fulcrum]

아 해결 되셔서 다행이네요 따로 도움 필요하신 일 생기시면 불러주세요

[long oar]

how long does it usually take for cheaters to get banned?

[upper lark]

!report @long oar

[marble mantle]

Hey, @long oar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hexed nimbus]

Leave the group. Rejoin it wait a few min and then type /auth ingame steam is slow sometimes

[daring cargo]

!report

[marble mantle]

Hey, @daring cargo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fallen quail]

I have a question about server clan table size

[hearty fulcrum]

in response to your question from private messages, we do investigate tickets and ban rulebreakers if they are found to be cheating. thank you for reporting and letting our admins know !

[hearty fulcrum]

yes, what is your question?

[fallen quail]

For rustoria US main. Do you keep clan UI at 16 and clan table UI at 100?

I should say team UI 16 and clan UI 100?

[hearty fulcrum]

i may be wrong, but i believe there is no limit on clan size

[fallen quail]

Yes for the server rules so I'm going to take that is you guys didn't lower the cap for Clan table UI then.

Thx

[hearty fulcrum]

you can use this for reference if you need https://rustoria.co/rules/vanilla
there is no mention of clan limits in there, but again, i may be wrong

[ashen nest]

For 1-2 years, when I log in to the server, it says "Ban Evasion". But there is no ban on my Rust account. I can't play on your servers. Please can you fix this?

[ocean void]

!steamid

[marble mantle]

Hey, @ashen nest

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ashen nest]

76561199354850325

[ocean void]

thank you, an admin will take a look at that as soon as theyre available

[ashen nest]

Thank you. I hope you solve this problem of mine. Because I just can't log in to rustoria.co. I don't have any bans

[timber bridge]

Hello there, it seems this ban is correct. You will need to do a formal appeal on our site @ https://rustoria.co/support/appeals

[ashen nest]

But Im not using anything

Why like that ?

[timber bridge]

You have ban evaded, you have been banned on another account, Please make an appeal so the admin can review it further.

[ashen nest]

Okay thank you

[keen cove]

I got banned with player with hacker because I authorized on the players tc who got banned but then this player was found not guilty and was unbanned but I am still banned. Can you guys please unban me as well, thank you
76561198446782322

bro

[timber bridge]

You ban has 3 days left on it. You will be unbanned at 03/02/2024 4:04 AM EST.

[keen cove]

But it turns out he's not a cheater

The plugins are unblocked, and innocent people are banned

[timber bridge]

I see, one moment.

[keen cove]

ok thank you

[timber bridge]

Please wait 10 minutes and you can connect.

[keen cove]

thank you

[timber bridge]

Everyone that was banned in that group has been unbanned, you can let them know.

[keen cove]

love you.

[compact jackal]

I got banned by vpn. Can u help me

@timber bridge
76561199434218135 thank u

[hard pagoda]

why i can't connect EU Main? i can connect other servers with any problem

is it down?

[compact jackal]

/tickets ban appeals

[hearty fulcrum]

what is the disconnect reason you are seeing?

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @compact jackal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty fulcrum]

oh i just saw the timestamp. it seems that was during the server restart

[cosmic wind]

why am I getting kicked from the server for hacking?

[hearty fulcrum]

!appeal - please submit an appeal

[marble mantle]

Hey, @cosmic wind

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[summer belfry]

!appeal

[marble mantle]

Hey, @summer belfry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.