support

[hearty fulcrum]

admins need to take a look. i am not admin. admins have lots of tickets and appeals. it takes time. please be patient, thank you.

[naive sentinel]

Okay, how long should we wait for the problem to be resolved?

[hearty fulcrum]

@brisk quail hello, i have seen your message. rustoria does not take cheater reports in discord messages. have you submitted a ticket?

[hearty fulcrum]

it depends on the situation. i am not sure. they need to check first.

[naive sentinel]

ok

[hearty fulcrum]

?steamid @fast lava do you still need help? please write steam ID number.

[marble mantle]

Hey, @fast lava

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[random spade]

did you despawn cheaterloot

[hearty fulcrum]

no, rustoria does not despawn, give away, or recover loot

[random spade]

bet

[ripe stump]

my ban for assocaiton was denied

how long am i banned on rustoria for

[hearty fulcrum]

when you try to connect to server, it says how long in green text

it is normally one or two weeks

@kind marsh

türkçe açıklayabilir misiniz? Çevirmen kullanacağım.

ne sorduğunu anlamıyorum

[kind marsh]

discord hesabımı silmek zorunda kaldım discord kiti o hesapta kaldı nasıl değiştiricem siteden değiştiremedim

[hearty fulcrum]

videodaki adımları uyguladınız mı? sonra beklemeniz gerekiyor.

!canceltr

[marble mantle]

Selam, @hearty fulcrum

Aktif bir aboneliğinizi iptal etmek için aşağıdaki adımları izleyin:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[hearty fulcrum]

bu video

[kind marsh]

âboneliğim yok

[hearty fulcrum]

!unlink

[marble mantle]

Hey, @hearty fulcrum

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[hearty fulcrum]

!unlinktr

özür dilerim benim hatam! yanlış video

https://rustoria.co/link/requests bağlantıya bir istek gönderin.

[kind marsh]

https://i.imgur.com/xZshwQU.png

@hearty fulcrum

[hearty fulcrum]

https://rustoria.co/link/requests

[kind marsh]

yes

I do

[eternal aurora]

I need help typing an appeal

[kind marsh]

thx

[hearty fulcrum]

"deleted account"
hesap silindi
"i have a new discord"
yeni bir hesabım var discord

[kind marsh]

okey thx bro

[hearty fulcrum]

[hearty fulcrum]

you are unbanned

wait 15 minutes, and try connect server

[naive sentinel]

thank

[hearty fulcrum]

welcome

[hearty fulcrum]

@digital perch

i am not administrator
but i can help

how can i help ?

?

[digital perch]

Hello, this is my first time using this software and I don't know how to contact the administrator. I have been banned from accessing the server, but I have not done anything that violates server rules.

@hearty fulcrum

[hearty fulcrum]

?steamid

?steamid

[marble mantle]

Hey, @hearty fulcrum

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hearty fulcrum]

click link

sign in steam

write number please

[digital perch]

76561198448167161

@hearty fulcrum

[hearty fulcrum]

thank you

please wait

[digital perch]

Okay, thank you

[hearty fulcrum]

have you written an appeal yet?

is english your preferred language?

[digital perch]

没有，我没有找到我被禁止的记录

No, I couldn't find any records of me being banned

[hearty fulcrum]

!appealcn

[marble mantle]

您好, @hearty fulcrum

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[hearty fulcrum]

oh

do you use vpn?

in rust?

[digital perch]

I used a game accelerator to enter the game

yes

[hearty fulcrum]

@fathom marsh please stop spamming the support channel. next time, you will be muted.

[hearty fulcrum]

okay, thank you. please wait

[digital perch]

okay,thank you.

[hearty fulcrum]

管理员正在检查

[digital perch]

Okay, thank you very much

[hearty fulcrum]

it is fixed ! 它是固定的
please wait 15 minutes 请稍等15分钟
try to connect to server after 之后尝试连接到服务器

please tell me if it doesn't work 如果不起作用，请告诉我

[digital perch]

okok

[molten zenith]

i cant connect to server it says playing with hacker but im not ban on appeals

[leaden sage]

Why can’t I get my linked steam stuff to work even after typing /auth

[hearty fulcrum]

?steamid

[marble mantle]

Hey, @molten zenith

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[next ermine]

i’m using geforce now since my computer is slow and it said i was banned for hacking. Can i get an appeal

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @next ermine

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hearty fulcrum]

steam takes a while. try waiting a couple minutes, and then type /auth in chat again

[next ermine]

it says i don’t have a ban?

but i cant join any rustoria things

i keep getting kicked

not banned, what do i do

[hearty fulcrum]

?steamid

[marble mantle]

Hey, @next ermine

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[next ermine]

?

[leaden sage]

It’s been about 1 hour

[hearty fulcrum]

click the link
sign in steam
write steam ID number here
please thank you
@next ermine @molten zenith

[hearty fulcrum]

how long ago did you join the steam group?

[leaden sage]

Well I just re did it about 30 to a hour ago and I believe I did it a week ago as well nothing changed

Twitch link and all

[hearty fulcrum]

okay, i don't know why that is at the moment, but i will ask about it. if someone else knows how to fix it, i'll let you know.

[next ermine]

76561199096795515

[leaden sage]

Okay thanks

[hearty fulcrum]

!youtubelink

[marble mantle]

Hey, @leaden sage

Unfortunately, linking YouTube with our link system isn't possible due to restrictions with Google APIs. However, as long as you link the other socials, you'll be able to claim the loyalty kit (on applicable modded servers). YouTube linking functionality may return in the future, but we are currently unable to give an estimate of when this will be implemented.

[hearty fulcrum]

this is for twitch and youtube

the sites changed their API and now the linking doesn't work, i think

[hearty fulcrum]

thank you, please wait

[next ermine]

👍

[leaden sage]

Okay yeah the steam I’m more concerned about but when ever thanks

[hearty fulcrum]

will update you when i know

[next ermine]

is it gonna fix it?

because i can’t play any server

[hearty fulcrum]

any server? or only rustoria?

[next ermine]

any rustoria server

[hearty fulcrum]

okay, sometimes website takes time to load. please try to wait first. later, check again if you can appeal

[thorny dune]

Hello there, this should now be solved and you can connect.

[thorny dune]

Hey, just trying to catch up on your case here. Have you still been unable to link up your Steam and Discord in-game?

[lean wolf]

Hello, when I log on to the server, a long download takes place to open the scene, I get kicked and writes "Hacking" can you guys help in this situation

[lyric basalt]

!appeal

[marble mantle]

Hey, @lean wolf

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lean wolf]

I have no bans, I have already logged in and there is nothing

[hearty fulcrum]

?steamid - please write steam id number

[marble mantle]

Hey, @lean wolf

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lean wolf]

76561198355550541

[thorny dune]

Your ban is correct and will remain

[lean wolf]

And why the ban, this is the first time I visit Rustoria?

[thorny dune]

You can see the ban reason when you try to connect

[lean wolf]

Hacking is written and that's it, I can't even log in to the server. What cheats can I have?

[tulip fiber]

i dont know why i banned please unban me its my steam id 76561199488153045

[thorny dune]

Hello there, this should now be solved and you can conect

[thorny dune]

You cant log into the server because you are banned for hacking, you will need to find somewhere else to play I am afraid

[spiral crag]

Hello, my friend has been trying to connect, but appears to be banned for hacking? Why's that the case, she hasn't played on the server before?

[lyric basalt]

Can you send his steamid ?

[spiral crag]

That's her steamid 🙂

[grand moth]

Thanks (:

[spiral crag]

76561197960287930 is the url, Marzy 🙂

[gloomy sparrow]

!report please don’t call cheaters out in chat

[marble mantle]

Hey, @cobalt terrace

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[thorny dune]

This ID isn't correct, you can find your own ID here https://rustoria.co/getmyid.

[harsh hornet]

76561198081135881

[thorny dune]

Thank you, this should now be fixed and you can connect

[harsh hornet]

Thank you! 😄

[unique yacht]

!appeal

[marble mantle]

Hey, @unique yacht

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[pseudo herald]

hey berch i neeed help i need to apeal a ban but it doesnt even say i am banned on the website

[near halo]

yo is it ok if my pwc ban gets removed its only 12 hrs left :P ?

[wary path]

hi i get disconected from server and its telling me hacking

!appeal

[marble mantle]

Hey, @wary path

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wary path]

@thorny dune

i have no ban im just getting disconnected from server with reason hacking

[slim flume]

?steamid

[marble mantle]

Hey, @wary path

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wary path]

76561198164676584

[slim flume]

When an admin is available they will look at your steamID and will check what the issue is

[near halo]

Hello, I am kicked from the server for the reason of hacking, although I did not violate the rules of the server, and on other servers too (Rastafield, reddit, etc.) https://steamcommunity.com/profiles/76561199510004295/ my steam profile

[wispy lodge]

Hello, why don't my statistics show on eu mondays on another one. Do whatever you want to see. 76561199477841804

[marble mantle]

Hey, @pastel mountain

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lyric basalt]

@pastel mountain please don’t call them out in chat and make a ticket 🙂

[pastel mountain]

admins help

[pastel mountain]

/ticket

[marble mantle]

Hey, @pastel mountain

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

Hey, @pastel mountain

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[orchid meteor]

Ey FUGAZI!!!

[cyan bobcat]

!appeal

[marble mantle]

Hey, @cyan bobcat

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[uneven haven]

как написать апеляцию если мне пишет ban not found?

[cyan bobcat]

admins give suppoty

[void condor]

If you're banned, use the appeal system. We don't take appeals via the discord

[idle hollow]

2 mins ago. I helped him with it

[cyan bobcat]

@void condor i did but the admin didnt awnser my question

[idle hollow]

@near halo #staff-applications

[void condor]

Did you get a response to your appeal?

I'm looking at your appeal, you were answered by the admin that banned you. You'll be unbanned in 5 days

[cyan bobcat]

i asked for an unban so i can play toria eu main

[raven mist]

And like Gareth said you will be unbanned in 5 days 😄

[cyan bobcat]

https://tenor.com/view/el-papu-sdlg-gato-sad-meme-papu-gif-23903554

plz unban

[plucky wing]

https://steamcommunity.com/profiles/76561199177444811/Hello administrator, I have been misjudged by the anti-cheating system when using VPN, I ask you to lift my ban@void condor

The appeal system did not show my ban, but I went into the server prompting hacking

[hearty fulcrum]

?steamid

[marble mantle]

Hey, @pseudo herald

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hearty fulcrum]

!appeal - please submit an appeal online

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[plucky wing]

!appeal

[marble mantle]

Hey, @plucky wing

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wary path]

admin still is not available?

[hollow estuary]

Hello, im trying to ask a question regarding to if i would be banned playing the rust server my stead id is as such
https://steamcommunity.com/profiles/76561199489492664/
If you could help it would be greatly appreciated, i do know that i have to wait 180 days if i have any banned alt

[forest basin]

wat does ban evasion mean

[remote marten]

You have another account banned and joined another account to get around it and play Rustoria servers

[forest basin]

ok my other account is game ban

been about like 300 days ago

[remote marten]

That would be why

[forest basin]

how do i make a appeal

[remote marten]

!appeal

[marble mantle]

Hey, @forest basin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[remote marten]

!steamid

[marble mantle]

Hey, @forest basin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[remote marten]

Please send me your id

[forest basin]

76561199423850039

[remote marten]

Give me one moment

[inland kindle]

!verify

[marble mantle]

Hey, @inland kindle

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[forest basin]

k Melon

[hollow estuary]

melon could you assist me aswell?

[forest basin]

let me know

[remote marten]

Are you having the same problem

[hollow estuary]

i was wondering if i was allowed to play since i have a game banned alt once it hits 180 days

idk if i have more than 1

76561199489492664 - if needed

[remote marten]

I believe it’s a no you would not be able to play if it’s game banned it would still be considered ban evasion

[hollow estuary]

ive never been banned on a rustoria server

[remote marten]

Let me see I will try to find a answer

[hollow estuary]

🙏

[deft parrot]

guys my friend is getting kicked for "hacking" but when going to the ban appeal site it says he doesnt have a ban

[remote marten]

!steamid

[marble mantle]

Hey, @deft parrot

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[remote marten]

Please send me the steam id

[hollow estuary]

@ me when you have a answer please ill be back

[remote marten]

All good expect a dm from me

[hollow estuary]

[deft parrot]

76561198853421015

[hollow estuary]

Yes, but i was wondering if you could check my history just to make sure i could play when it hits 180 days.

[slim flume]

You can create a ticket about this and an admin will respond to you

[hollow estuary]

the website wont let me make a ticket

[remote marten]

Sorry wrong link you also could go to waiting for support alternatively

[hollow estuary]

im on my phone now

and the thing doesnt let me make a ticket because no mute ban or server activity since i dont want banned

[remote marten]

Is it saying ban not found?

@hollow estuary

[hollow estuary]

yes

im not banned

[remote marten]

Are you sure you are signed in on the right account

[hollow estuary]

on rustoria servers

[remote marten]

The alt

[hollow estuary]

i have a previous game banned account

im logged in on the alt

[remote marten]

!steamid

[marble mantle]

Hey, @remote marten

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hollow estuary]

76561199489492664

[remote marten]

I’ll have a admin get back to you when they have a chance

[hollow estuary]

ok

[stiff widget]

Fixed you can connect now

[stiff widget]

this steamid has never connected to rustoria

[hollow estuary]

yes because i dont want to get banned

i have a previous account thats at 148 days

[stiff widget]

were you banned on rustoria at the time of the ban?

[hollow estuary]

no

so im not evading i just have a banned account

[stiff widget]

After 180 days you should be fine

[hollow estuary]

but i dont know i have have 1 or more banned accounts is the problem

i mean i could load in but ill prolly be insta banned

beacuse the ban is only at 148 days

[wooden moth]

need support

no auth on twitch yt and twitter link

steam & dc ok

[near halo]

wh

why i'M banned?

[stiff widget]

You should be aware of how many accounts you have, thats the risk you take if you load in and are instant banned

[near halo]

@stiff widgethi

i'm bluex

why you banned me?

prodigy

[stiff widget]

Hey can you join #368790610783764480

[near halo]

i'm joinned

[inland kindle]

Can I make a report on here aswell?

[gloomy sparrow]

!report

[marble mantle]

Hey, @gloomy sparrow

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[gloomy sparrow]

@inland kindle

[inland kindle]

thanks!

[wooden moth]

prodigy i need help

why ignore?

[candid hornet]

Hello a friend of mine was banned on rustoria servers a while ago and on the rustoria website it says he isnt banned anymore but on rust it says he is please help https://steamcommunity.com/profiles/76561199151566172/

[weak lichen]

!appeal @candid hornet

[marble mantle]

Hey, @candid hornet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[weak lichen]

Try putting in an appeal and they will look into it for you

[candid hornet]

He cant appeal because it says he dosent have a ban

[weak lichen]

What message does he get exactly when he joins a game?

[near halo]

How to get donator role

[candid hornet]

It says Banned for ban evade but on website it dosent say anything

[lyric basalt]

If you have VIP just verify

[lyric basalt]

!verify

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[near halo]

How do I verify

[near halo]

Points??

[lyric basalt]

Will forward to banning admin

[clever dagger]

!appeal

[marble mantle]

Hey, @clever dagger

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[candid hornet]

On rust he s banned but on the website it shows that he dose not have a ban so he can not appeal

[lyric basalt]

Yes forwarded to devs and banning admin

[candid hornet]

oh ok! ty

[stiff widget]

Their appeal was denied 6 months ago

[candid hornet]

on the website says "ban Not Found"

[stiff widget]

@candid hornet

[candid hornet]

oh yeah sorry

[cobalt raft]

my teammate is banned，Please provide me with a website for submitting tickets

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @cobalt raft

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rugged flower]

/report

[marble mantle]

Hey, @rugged flower

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[pseudo herald]

https://steamcommunity.com/profiles/76561199379415012/

[normal snow]

@lyric basaltvpn ban 76561199381119318

[hexed bay]

@gloomy sparrow

am i still banned

i cannot appeal on your website

[noble terrace]

Yes you are. I forwarded your case to the admin who banned you when you came here previously, but I will remind them you cannot appeal.

[hexed bay]

bruh

[wooden moth]

need support

[remote marten]

What can I help you with today

[vapid oxide]

how do I get an unban?

I was told to switch to the rustoria discord server - mumu

@remote marten

[remote marten]

@lilac nova

[vapid oxide]

Should I write to him?

[remote marten]

yes please dm him

[final knot]

Hey mate, can you take a look at my ban again? yesterday i asked here, i instantly got response to ticket, would love a follow up

[noble terrace]

Will forward

[final knot]

thx

[normal snow]

@noble terracevpn ban 76561199381119318

[blissful herald]

THats not VPN ban, you are Perm banned

[bitter bough]

hello whenever i try and connect to any rustoria servers it says disconnected: play elsewhere but when i go to see if it was a ban it says im no ban found? i was wondering what this means and if i can ever play rustira servers again

[cerulean spruce]

!appeal @cerulean spruce

[marble mantle]

Hey, @cerulean spruce

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[spring musk]

"disconnected come to discord"??

[timber bridge]

What name does it say at the end?

[spring musk]

skylinegtst

[timber bridge]

You need to speak to @blissful herald, if he doesn't reply in here shortly shoot them a message.

[spring musk]

i can dm him?

[timber bridge]

Yes 🙂

[bitter bough]

yo splooty do you understand what this means

[uneven haven]

please help, I was banned just like that and I can’t file an appeal because on the rustoria website it says (ban not found)

[neat pumice]

Hello, what's your steam ID please? 🙂

[timber bridge]

^

Mono will help

[uneven haven]

76561199327239604

[neat pumice]

Send me a DM please, consider it your avenue of appeal

[cerulean spruce]

Hello, I got a ban for no reason and I can’t file an appeal, it says that there is no ban, but I can’t log into the server

[cerulean spruce]

сan you help please

they want to raid my base soon I need to solve this error

[neat pumice]

Hello, steam ID please

[uneven haven]

Same

[cerulean spruce]

76561199497137372

[cerulean spruce]

I need help bro I don't want my base to be raided I played on rustoria eu long

[uneven haven]

Ты русский?

[cerulean spruce]

да

[neat pumice]

You are banned for evading an EAC ban for Rust

You won't be able to play on our servers until said gameban is 180 days old I'm afraid

[cerulean spruce]

brother these eacs were wrong I never used cheats. They gave me EAC because I played on facepunch and they sent a lot of reports.

I can prove in any way that I never used cheats.

[neat pumice]

The reason for the gameban isn't relevant I'm afraid, you have a gamebanned account - we don't allow anyone to play any of our servers until the gameban is 180 days old. If you believe the EAC ban is false, you'll need to appeal that with EAC directly. If the ban is removed, you can send me a message

[cerulean spruce]

I filed an appeal against the removal of eac in easy anti cheat and they still haven’t answered me. I received eac 20 days ago

[neat pumice]

You'll have to wait for them to reply I'm afraid

[cerulean spruce]

they don't answer me easy anti cheat

I wrote there 2 times and they didn’t give me an answer

[uneven haven]

Меня сегодня тоже забанило

Просто так

[cerulean spruce]

check dm please

[bitter bough]

hello i have an issue with joining rustoria servers and it doesnt say its a ban but doesnt let me play it just says Disconnected: play elsewhere

[near halo]

Thx,but i can t

[last edge]

!appeal

[marble mantle]

Hey, @bitter bough

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[last edge]

why?

[near halo]

It says there's no ban.

[bitter bough]

whenever i do try and appeal it says there is no ban and to try and play on ther servers

[hearty fulcrum]

?steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[bitter bough]

this is what is happening to me aswell

[hearty fulcrum]

click link
sign in steam
write number here

[near halo]

okey

[bitter bough]

76561199014078594

[near halo]

76561199510004295

[hearty fulcrum]

have you made an appeal before?
@bitter bough @near halo

not right now

before

[bitter bough]

yes about 2 years ago

it says im not banned but i cannot play

[near halo]

Yeah, I did once, but I didn't get a response.

[hearty fulcrum]

if you click it, you can see

[hearty fulcrum]

how long ago?

[near halo]

half a year ago or so.

[hearty fulcrum]

okay, have you played on rustoria after? after the appeal from 2 years ago?

[hearty fulcrum]

please check again. click appeal to check reply

[near halo]

I have since played on rastafield and other official servers and have not been banned anywhere so far

[bitter bough]

no it never let me always just said play elsewhere

[lyric basalt]

Your ban is correct and you will need to find another server to play on.. Have a good day

[coral belfry]

i cant connected for "hacking" but i go to appeal and says there not a ban on my account

[near halo]

So what did I get banned for?

[near halo]

Why can't anyone tell me?

[hearty fulcrum]

you can see the reason when you try to connect to server

it will say in the disconnect reason

[bitter bough]

mine just says play elsewhere?

[lyric basalt]

!steamid

[marble mantle]

Hey, @bitter bough

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

I'm getting a reason for hacking

[hearty fulcrum]

here

[hearty fulcrum]

that is your reason then

[near halo]

But if I played with cheats I would still have a ban somewhere, but I'm completely clean.

[hearty fulcrum]

?steamid

[marble mantle]

Hey, @coral belfry

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[coral belfry]

im trying to appeal andd mit says i cant appeal cuz there is no ban

[neat pumice]

Try to appeal again now please

[near halo]

The administrators did not provide any proof of my offense

[lucid berry]

why is wipe on long is on 7 march not in 29 of this month

[gleaming hound]

first thursday of every month

[hearty fulcrum]

it is possible to be banned on rustoria and nowhere else

i don't think that is relevant

[lucid berry]

bruh

[hearty fulcrum]

they do not need to and they will not.

[near halo]

I'm not arguing, but not for cheating, right?

[near halo]

So I just got banned for nothing and I can't even try to unban ?

[finite scaffold]

report

[marble mantle]

Hey, @slim flume

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[hearty fulcrum]

if your ban reason is hacking, then i think yes for cheating

[gleaming hound]

Make an appeal, however they will not provide any evidence if that is what you are looking for.

[near halo]

I really didn't do anything to get banned, I play everywhere and have no problems, I was dying the whole vyp for 6 hours I got to revik

[gleaming hound]

Make an appeal. That is your best bet.

[near halo]

I've already written, I haven't even gotten a reply.

This is bullshit.

[gleaming hound]

You will have to wait for a reply sadly.

[finite scaffold]

[hearty fulcrum]

you already got a chance to appeal. you said you appealed half a year ago, am i mistaken?

[coral belfry]

76561199056082842

[hearty fulcrum]

i think you may need to check again. if you click it, you may be able to see it

[scarlet harness]

@here

[near halo]

No, you're right. I submitted it six months ago, but no one's responded.

[scarlet harness]

can someone please take a look at Ticket #ce2562, this guy is aimbotting the shit out of EU main

[hearty fulcrum]

which server?

[scarlet harness]

<@&274971100184576010>

[coral belfry]

ban Already Appealed
You already submitted an appeal for this ban.

what dose that mean

[gleaming hound]

He said on long.

[finite scaffold]

how to build

[scarlet harness]

he just literally tripled me while being in the air lol

[hearty fulcrum]

admins will check tickets in order, so you will probably need to wait your turn. there are many tickets that admins need to check. we would appreciate your patience

[near halo]

please look at the private messages.

[finite scaffold]

did he jump

[scarlet harness]

he was jumping of a ledge

[hearty fulcrum]

ah thank you

[scarlet harness]

while in air i got tripple

lol

[finite scaffold]

if he was hugging it then he is valid

[scarlet harness]

not he was free fly

[near halo]

See, I filed, but I never heard back.

[scarlet harness]

and its not the first time with him

[finite scaffold]

make a report

[scarlet harness]

he only hits headshots

[finite scaffold]

these rustoria mods take 6 hours to appeal ur ticket dw

[scarlet harness]

i did Ticket #ce2562

[hearty fulcrum]

because long wipes once a month on force wipe. force wipe is always first thursday of the month. force wipe is not 2/29 because there was already february force 2/1

[finite scaffold]

yo cloudie can u give me a row of aks on wipe day 2x vanilla? THX

bros not sam sulek

atleast im not disabeld 😭 🙏

[gleaming hound]

disabeld

[finite scaffold]

????

wow grammar problems o noooo

[hearty fulcrum]

you need to explain this in your ticket, and not in discord. there is no guarantee that admins will be checking every single discord message, so they cannot accept reports on discord. please explain in the report you already made and wait for someone to view your ticket. you can reply to your own ticket at https://rustoria.co/support/tickets

[spice echo]

how to solve the "DISCONNECT: "HACKING" problem?

[finite scaffold]

sorry that im not some fat american who likes to write in good grammar

[gleaming hound]

!appeal

[marble mantle]

Hey, @spice echo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[finite scaffold]

my bad og

[hearty fulcrum]

take your conversation to #general or you will be muted this is your warning

[finite scaffold]

only me? him not crazy

[hearty fulcrum]

#general

[finite scaffold]

😂

[hearty fulcrum]

have you created appeal?

[spice echo]

attractiveness?

[finite scaffold]

you are it

[hearty fulcrum]

it means you made an appeal already for that ban. have you checked if you got a reply yet?

[coral belfry]

no reply

[finite scaffold]

yo cloudie why do yall need 6 hours to repsond for 1 ticket

[gleaming hound]

Because there is hundreds of tickets a day, and there isn't 300 admins to respond to every single one instantly. Plus an investigation needs to be carried out, and that isn't particularly quick.

[coral belfry]

BANNED FOR
Hacking
2x Vanilla US
20 months ago

[hearty fulcrum]

how long ago did you submit the appeal?

[coral belfry]

i made it 20 months ago

wtf

[hearty fulcrum]

?steamid

[marble mantle]

Hey, @coral belfry

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hearty fulcrum]

what is the appeal number? and your steam id?

[coral belfry]

76561199573096338

[bleak saffron]

I have a hacker on eu long

what should i do

[near halo]

Can you please tell me who can change an administrator's decision?

[vapid oasis]

!report

[marble mantle]

Hey, @bleak saffron

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[hearty fulcrum]

have you reported them using a ticket yet?

[coral belfry]

i could play any other server but urs

[hearty fulcrum]

please wait

[bleak saffron]

no

[hearty fulcrum]

you can ask luke or monologic

[vapid oasis]

make ticket

[marble mantle]

Hey, @bleak saffron

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[hearty fulcrum]

^ you can report cheaters using a ticket

type "/ticket add (steam id) (message/explain situation)" in game chat

or go to link

[hearty fulcrum]

yes, i think that is normal. we are not facepunch, so we cannot ban on other servers. this is rustoria, so if you are only banned on rustoria, it will only stop you from playing on rustoria servers. please wait

[bleak saffron]

okay i did

[spice echo]

yes

[vapid oasis]

admin will look at it as soon as possible

[coral belfry]

thx babe im tierd of playing rusty moose

[bleak saffron]

yeah he is hard cheating

[spice echo]

when I try to log into the server, I get kicked for hacking reasons, I don't understand what's the matter, how is this possible and why

[vapid oasis]

!appeal

[marble mantle]

Hey, @spice echo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hearty fulcrum]

you can also include evidence in your ticket if you have evidence

[hearty fulcrum]

how long ago did you create the appeal?

[coral belfry]

wsp with my ban

[spice echo]

just now

[hearty fulcrum]

i asked you what your steam id number and appeal number was

you didnt send anything

[coral belfry]

i sent the steam id

[hearty fulcrum]

can't help you without it

[hearty fulcrum]

okay i see it now

what about the appeal number?

[coral belfry]

how do i check

[gleaming hound]

!appeal @bright timber

[marble mantle]

Hey, @bright timber

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hearty fulcrum]

if you sent it just now, then please wait. as you can see in the chat right now, there are a lot of tickets and appeals being made constantly. your turn will come, but only the admin who banned you can make a decision regarding your ban, so you have to wait for that person to check. we would appreciate if you could please be patient and wait, thank you

[hearty fulcrum]

https://rustoria.co/support/appeal
sign in to steam here ^
then you can see number
like Appeal #abc123

[coral belfry]

Appeal #9e21ba

76561199056082841

[hearty fulcrum]

thank you please wait

[hearty fulcrum]

can you try to appeal again right now?

[coral belfry]

i already have one pending

ban Already Appealed
You already submitted an appeal for this ban.
BANNED FOR
Hacking
2x Vanilla US
20 months ago

idk why it says haking it was for ban evasion

but the acc has a year over on it

2 years

[red gazelle]

ты русский?

[hearty fulcrum]

yes, you explained that, but i think admin asked you to try again earlier so i am asking if you have tried again. is it still telling you that you already appealed right now?

[red gazelle]

check my appeal pls

76561199246963351

[coral belfry]

yea i did try again

it got removed so i made a new one

[hearty fulcrum]

как давно вы создали обращение?

[red gazelle]

я?

создал минут 5 назад как только узнал что меня забанили

[hearty fulcrum]

okay, if you have made a new appeal, it will be getting looked at when the admins reach it

[coral belfry]

k thx

[red gazelle]

cloudie

[hearty fulcrum]

если вы сделали это 5 минут назад, пожалуйста, подождите. админ, который вас забанил, посмотрит на него, когда доберется до вашего. впереди тебя ждет очередь из людей

[near halo]

you speak rus?

[hearty fulcrum]

no

google translate

[near halo]

😄

[hearty fulcrum]

😊

[red gazelle]

клоуди как я могу узнать когда мою апеляцию рассмотрят

[wide ruin]

how do i check if my ban appealed

[next ermine]

was my problem resolved? i’m hopping onto rust right now

[candid loom]

is there a server policy against huge zergs ? like 50+ ppl ?

[lyric basalt]

no

[candid loom]

its not fun when you are getting raided by a 100 man japanese zerg

[grand burrow]

I got banned from server with playing for a hacker is their a way to get rid of the ban because I didn't know he was hacking

[remote marten]

Unless you have proof you didn’t know he was hacking you probably won’t get unbanned or get a reduced time

[grand burrow]

How would I get proof would I just send pics of dms

[remote marten]

!appeal

[marble mantle]

Hey, @grand burrow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[remote marten]

You can try to appeal

[naive kindle]

It won't matter whether you knew or not, the association ban won't be reduced.

[tender iris]

yo admens i just got banned for it says playing with a hacker but i was playing witha random is there a way i can prove that i didnt know he was hacking

[naive kindle]

It won't matter whether you knew or not, the association ban won't be reduced. You can appeal though.

[tender iris]

yobled are you admen

[naive kindle]

Yes

[tender iris]

is it a full time ban

[naive kindle]

Association bans are usually temporary

[tender iris]

oh okay thanks for all the help

[naive kindle]

[grand burrow]

I made a ticket when a mod responds how would I get contacted through discord or email?

[brave lance]

You'll get a response back under the ticket you created - you'll be notified in-game if you are on a Rustoria server or you can check the status on the website https://rustoria.co/support

[hearty fulcrum]

@next ermine if you are still banned, try to make another appeal. if you do have a ban, it should be showing on the website now

!link - @grand burrow ^ what sally said, and if you want to get a discord dm notification from a bot, you can link your discord account on the rustoria site. here is how to do it:

[marble mantle]

Hey, @hearty fulcrum

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[hearty fulcrum]

@fierce holly hello, how can i help you?

[fierce holly]

ive been banned from toria for a long time was wondering how i go about appealing

i cheated a while ago

like 300 + days @fierce holly

@hearty fulcrum

[near halo]

I was banned by mistake, I played last week 02/19/24 on Rustoria Monday and everything was normal today 02/25/24 I went to play on Rustoria main and it said I was banned from the EU 10X server 3 months ago
but I never played on EU 10X
I would like this problem to be reviewed. I can prove it all
@hearty fulcrum

[marble mantle]

Hey, @fierce holly

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hearty fulcrum]

please leave your steam id below

[hearty fulcrum]

have you created an appeal yet?

[fierce holly]

i just made one

76561199381856017

thats the id tho

[near halo]

Yes, I created one on the website, do I need to send my Steam ID here?

[hearty fulcrum]

@latent crystal no tenemos una regla que dice que no pueden campear ningun casa

[hearty fulcrum]

okay please wait

[hearty fulcrum]

no, it's okay. please wait for an admin to respond to your appeal

[ocean thistle]

Hey there, are you able to direct message me all your Steam accounts? Thanks.

[near halo]

the strange thing is that I played this week on rustoria but I went to play now it said that I was banned 3 months ago

[fierce holly]

@ocean thistle

i cant find them

[ocean thistle]

Unfortunately, you are no longer welcomed to play on Rustoria servers. I wish you the best of luck on other servers!

[fierce holly]

so i cant play toria ever again

[ocean thistle]

Correct.

[fierce holly]

so ima have to ban evade

[ocean thistle]

I do not recommend that action

[latent crystal]

campear es una cosa y pasar las 24 horas con ak y bolt tu puerta es otra cosa

[hearty fulcrum]

rustoria es un server oficial. entonces, no podemos intervenir en el juego. entiendo que estos jugadores estan impidiendo su capacidad a salir su casa y jugar el juego, pero si no estan haciendo algo prohibido, no podemos hacer nada a intervenir.
por favor, lee las reglas de nuestro server rustoria en el sitio oficial https://rustoria.co/rules

[latent crystal]

Me podría pasar captura por privado porque por mucho q le doy a español lo pone en ingles igual

[hearty fulcrum]

!ticketes - si crees que estan usando cheat, informe las administradoras usando un ticket

[marble mantle]

Oye, @hearty fulcrum

Para informar correctamente de un infractor en nuestros servidores, utilice alguno de los siguientes métodos:

• El sitio web de tickets https://rustoria.co/support/report incluyendo información que pueda ser relevante a la investigación.
• El comando /ticket EN EL JUEGO, incluyendo el nombre de los infractor/es y lo que están haciendo.

Para incluir evidencia en el ticket utilice el siguiente método:

• Para adjuntar capturas de pantalla, cárguelas en un servicio como Imgur e incluya el enlace en su ticket.
• Para adjuntar un video, súbalo a un servicio como Streamable o YouTube e incluya el enlace en su ticket.

Si usted está baneado y quiere apelar, utiliza !appealES en Discord.

[hearty fulcrum]

quiere que te traduzca las reglas ?

[latent crystal]

Si puede si porfavor porque no me las traduce

[hearty fulcrum]

lo siento, pero esto va a quitar mi tiempo y estoy ocupada en este momento. sabe como usar un sitio de traduccion?

[latent crystal]

Okey gracias

[hearty fulcrum]

en el sitio, solamente necesita copiar y pegar los titulos de cada regla y esto estara suficiente para entenderlas

https://translate.google.com/

hello @heady sedge how can i help you?

[latent crystal]

Bueno tendre q quitar también yo un poco de mi tiempo yo tambine en hacer eso jajaja

[heady sedge]

I appealed a ban through the website and was told to join the discord

[hearty fulcrum]

si pero es importante que entiende las reglas si quiere jugar los servers y si cree que algun/otra jugadora esta infrigiendo las reglas

[torn heart]

@naive kindle Reach out to him please

[latent crystal]

Por eso te lo digo hombre jajajaja

[hearty fulcrum]

pero es su decision y su tiempo y no puedo decirle que hagas algo

[hearty fulcrum]

si y por eso yo le dije que creo que no estan infrigiendo las reglas pero si cree diferente, es su decision leer las reglas y reportar

[latent crystal]

Okey

[hearty fulcrum]

que tenga buen dia

[latent crystal]

Igualmente

[naive kindle]

Hey there! Unfortunately I’ve had to head off for the evening, but please message @west osprey and they’ll be able to assist you.

[heady sedge]

alright thanks

[marble mantle]

Hey, @sacred nimbus

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[glass dock]

I did submit a Payment support ticket, it's been 24 hours without any respond, just checking how much time does it take?

[smoky cape]

There are only a select few amount of people working in that department so you will have to be patient

[alpine crater]

Well, howdy y'all! Ah sure hope y'all are doin' just peachy today. Ah'm fixin' to write y'all a little note here 'bout that 7-day spell of trouble Ah got on mah account over yonder on Rustoria. Seems there's been some fuss 'bout me bein' tied to some rascal pullin' shady moves on the server.

Now, Ah want y'all to know, Ah didn't have a lick o' knowledge 'bout that fella's mischiefs. It plum caught me off guard when Ah got the news 'bout the ban. Ah take gamin' fair and square serious as a heart attack, and Ah'd never go sidin' with someone playin' foul.

Ah reckon Ah deserve what's comin' to me for this ban, 'cause Ah understand how important it is to keep things above board for everyone's enjoyment. But if it's alright with y'all, Ah'd kindly ask for a second thinkin' 'bout how long this ban lasts. Ah swear on a stack of Bibles, Ah'm committed to playin' by the rules from here on out.

Just to give y'all a bit more to chew on, Ah've been readin' up on spotin' troublemakers and steerin' clear of 'em in the future. Ah hold Rustoria near and dear to my heart, and Ah'm downright eager to keep addin' good vibes to the mix.

Ah get it, though. Y'all gotta keep the place clean and tidy, and Ah respect that. If there's any more hoops y'all need me to jump through or details Ah can lay out, just holler.

Thanks kindly for takin' the time to hear me out. Ah'm hopin' we can rustle up a solution and Ah'll be back in the saddle on Rustoria before ya know it.

[simple lake]

is there a ban for geerupbooster?

[eternal aurora]

I need support

[simple lake]

<@&274971100184576010>

[torn heart]

?

[simple lake]

is there a ban for geerupbooster?

[torn heart]

shouldn't be

[distant cove]

I need support

[simple lake]

and facepunch itself?

[smoky cape]

What's up

[gusty radish]

What happened to your anti-cheat? there are as many cheats on the server as on the fespanche ?

[distant cove]

Regarding Prohibition Consultation

[jade cedar]

You are tired bro , playing for 15h go sleep

[gusty radish]

/ticket add/ticket https://steamcommunity.com/profiles/76561199013701417/ bot aim bot

[marble mantle]

Hey, @gusty radish

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[subtle oxide]

what is turret cap on us Mondays

[hexed bay]

@noble terrace am i unbanned yet

[timber bridge]

12 turrets in a 40m range

[near halo]

/ticket add/ticket https://steamcommunity.com/profiles/76561199522978924/ bot aim bot

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[gilded stone]

dogshit server dogshit cheaters

[noble terrace]

you should be able to appeal on the website now

there was an issue we fixed earlier today

[noble terrace]

!ticket make a ticket if you think someone is cheating

[marble mantle]

Hey, @gilded stone

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[maiden totem]

fix the fucking server

[smoky cape]

Devs have been alerted

[fervent robin]

Bro I swear if it’s like yesterday and lags me back 20 min I’m gonna die

[hexed bay]

appeal created

plan on playing mondays please look at it :3

[noble terrace]

only the admin who banned you can respond to it unfortunately. but i did let them know

[hexed bay]

is that person usually active from now by 3pm tomorrow by chance

[noble terrace]

We all have different schedules 😛

[maiden totem]

bro

how this shit no up yet

[hexed bay]

https://tenor.com/view/toucan-gif-7816565

[thorny plume]

https://tenor.com/view/cat-fling-gif-15044837802728466478

[plush current]

how can i look at someones total hours on battle metrics?

[grand moth]

just add the servers

[plucky wing]

appeal

1appeal

[noble terrace]

!appeal

[marble mantle]

Hey, @plucky wing

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[plucky wing]

!appeal

[marble mantle]

Hey, @plucky wing

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[plucky wing]

steamid

[grand moth]

!force

[marble mantle]

Hey, @grand moth

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[plucky wing]

I was misjudged for using a VPN

[hearty fulcrum]

send steam number

?steamid @plucky wing

[marble mantle]

Hey, @plucky wing

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[plucky wing]

76561199177444811

[hearty fulcrum]

thank you
you make appeal?

[plucky wing]

There's no injunction in the appeal

ban Not Found
Try connecting to our servers. Your ban may have expired.

[hearty fulcrum]

okay please wait

[plucky wing]

okay

[graceful minnow]

i need

a high admin / owner now

its extremely important

please dm me or make a priv channel somehwere to talk

due to serverity of this

[thin plover]

what is so important?

[hearty fulcrum]

are you okay now?

[smoky cape]

!report Please don't call out cheaters

[marble mantle]

Hey, @vague blaze

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[vague blaze]

be fr this guy was blatant

he aint wathcing the support on discord

[plucky wing]

Well, thank you for your help@hearty fulcrum

[vague blaze]

your mak9ing me mad

[hearty fulcrum]

@vague blaze have you created a ticket?

[vague blaze]

yes!

me and my teammates have

he isnt messing with us but needs to be banned lol

he was flying around and shit

we got it clipped if you guys cant somehow see he is cheating

[hearty fulcrum]

okay, thank you for letting our admins know! they are going through tickets, so they will investigate when they get to your ticket

[hearty fulcrum]

have you included the evidence in the ticket?

[vague blaze]

negative, to much work

if you guys really cant find anything ill get it to you guys

[hearty fulcrum]

the admins will investigate either way, but it certainly helps to have as much information as possible. but as you said, you can always report them again with the video evidence attached

[naive pollen]

Hacker flying around outpost and speed hacking with aimbot

[marble mantle]

Hey, @naive pollen

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[naive pollen]

on main

[final yew]

!appeal

[marble mantle]

Hey, @final yew

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[clever matrix]

admin please review my ban please 76561199380939563 im not hacking please

[noble terrace]

You're banned for ban evasion

[clever matrix]

WHAT IS THE BAN EVASION???

[noble terrace]

You are banned for cheating on another account and still attempted to play

[clever matrix]

who is my another account ??

who tf???

[noble terrace]

You know what it is, and you are banned

You cannot play on Rustoria

[bold flame]

so if i appealed 4 years ago and was denied i can never appeal again and never be unbanned correct?

[prime thunder]

What I need to have creator role for faster support, I need a certain number of followers?

[warped kraken]

message the rustoria twitter

[subtle cape]

Most likely, if the ban is permanent.

[bold flame]

im not sure if it is

[subtle cape]

Does it display a time?

[bold flame]

doesnt even show a ban on the website

and when i try to join it doesnt it just says banned

hacking

i was just wondering if id be unbanned and if not thats okay i understand

[subtle cape]

!steamid

[marble mantle]

Hey, @bold flame

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[bold flame]

76561199104681258

i was just trying to get unbanned from all servers i was banned and rustoria is my only ban now and its been awhile but i seen u have a no reappeal policy so i was just checking so if i cant appeal or be unbanned thats okay

[subtle cape]

Yeah I am investigating

[bold flame]

okay thank you

[magic cave]

how many days after i get banned can i play again

[gleaming hound]

Depends how long you were banned for, jt shoukd say.

[magic cave]

no like vac banned

[gleaming hound]

you can play with vac bans. Send me your steam profile I’ll make sure.

[magic cave]

dms?

[gleaming hound]

Sure.

[idle hollow]

@queen jungle is here for their ban @west mica

[queen jungle]

@idle hollow

[idle hollow]

Yes Awz will be with you, you can join waiting for support call and wait there

Actually you can dm Awz3

Looks like he's offline

[queen jungle]

Yes(

[idle hollow]

Alright good luck

[gleaming hound]

Yeah it’s 8 in the morning where he is he is probably asleep or at work.

Best to DM him

[queen jungle]

Thanks u

[austere portal]

!appeal

[marble mantle]

Hey, @austere portal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[cobalt karma]

i need to speak with admin if possible

[austere portal]

My ban is come to Discord.gg/rustoria - Marc

[hexed nimbus]

@toxic shard ctd ban 👆he is now aware just wait for a reply and in the meantime post your steam id

[austere portal]

76561199078227782

[dapper granite]

why does it take more than a month for a ban appeal

[hexed nimbus]

It doesn’t you prob allready had a responce but didn’t see it

[dapper granite]

well then why i cant join rustoria servers?

[toxic shard]

?steamid

[marble mantle]

Hey, @austere portal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[austere portal]

76561199078227782

[toxic shard]

your appeal got responded 1 month ago

[dapper granite]

yes

[toxic shard]

I don't see any new connection tentative since thne

[dapper granite]

it says it got approved and i tried joining a server but still banned

[toxic shard]

on what account ?

[dapper granite]

my steam account if thats what you're asking

[toxic shard]

well you have multiple accounts therefore it would be helpful if you to tell me which one

[austere portal]

@toxic shardI came to Discord

[toxic shard]

you will be unbanned in a few minutes

[dapper granite]

i dont?

[austere portal]

Ok, thank you for your help

[toxic shard]

well the account that is linked to your discord is current not banned 🙂

and you didn't tryied to join any server for a month+

[bold flame]

any news?

[dapper granite]

isnt it IP ban?

[toxic shard]

now it is, but it wasn't

[dapper granite]

i'll try joining one of your servers

[toxic shard]

no need it's banned again

[dapper granite]

so how do i get unbanned?

[toxic shard]

but you just prooved my point 🙂

you have multiple accounts

[dapper granite]

oh yeah i do just checked

[toxic shard]

on which account did you tried to connect recently

[dapper granite]

this account is like 3 years old since the last time i used it or more

[royal solstice]

What happens when you already have 30 day VIP and you buy an extra package ? Do they stack ?

Or if the original one runs out on for example the 2'nd of march, you "lose" some days of the new package ?

if i buy it at this moment

[toxic shard]

link me all your accounts and I will check the whole situation

[dapper granite]

yeah well the problem is that i lost my access to my other account

[toxic shard]

https://help.steampowered.com/en/faqs/view/3944-4D89-1B3E-27DE <= credentials lost
https://help.steampowered.com/en/faqs/view/0A94-F308-34A5-1988 <= account stolen/hijacked

[dapper granite]

it wasnt hacked or lost. I selled it.

[toxic shard]

let's start over .... on which account did you tried to connected since your appeal was approved ?

[dapper granite]

my main account that is binded with my dc

[toxic shard]

there is no tentative of connection on this account since your appeal weas approved

!ticket

[marble mantle]

Hey, @reef quail

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[hexed nimbus]

Not 100% sure but I think it didn’t stack. You can use the option to take a subscription then it will automatically renew when it ends. But that you have to cancel manually if you don’t want a new one before it renews it

[dapper granite]

well i checked the appeal. i saw it aproved. i thought i got unbanned and tried joining but it said that i'm still banned.

[toxic shard]

maybe you should try again, because currently there is no ban on this account

and I don't see any recent kick

[sick abyss]

Hey so I got banned for playing with a hacker and I wanna talk to someone for an appeal

[toxic shard]

!appeal

[marble mantle]

Hey, @sick abyss

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hexed nimbus]

!appeal

[royal solstice]

Ok thanks alot for the info, i'l buy it and see what gives

[sick abyss]

Ok I appealed it

👍

[hexed nimbus]

Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[royal solstice]

Does not stack, so 1 expires in 3 days 1 expires in 29 days.
No big problem subscription is now activated 😄

[serene hinge]

ive heard you guys dont despawn hacker loot, is that just in the base, or the body too?

[sick abyss]

Alright man thank you for your time

[hexed nimbus]

Non as admins do not interfere in gameplay

So happy body hunting 😂

[serene hinge]

they were jsut about to raid us and they got banned 🙂 i wasnt even the one to report them even though i had a sus moment with them 🙂

[hexed nimbus]

Enjoy the loot if you can find it I would say

And raid the base if you know where as the would not come to defend it

[torpid raptor]

help me I can't log in to the server hacking error

[west thicket]

?steamid

[marble mantle]

Hey, @west thicket

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[torpid raptor]

76561198255049267

help me I can't log in to the server hacking error 76561198255049267

[cursive prairie]

i cant connect to the server 76561199527821672

[toxic shard]

!appeal

[marble mantle]

Hey, @torpid raptor

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[steel violet]

Hello, how can I participate in a base invader? Are there just servers to be able to play it?

[ebon goblet]

One message removed from a suspended account.

[toxic shard]

No, the server is only available during the even, if you wish to register #££-tournaments-££

[toxic shard]

about ?

[ebon goblet]

One message removed from a suspended account.

[toxic shard]

who said that ?

[ebon goblet]

One message removed from a suspended account.

[steel violet]

so there is no other way to make base invaders without this register? no “training” server?

[ebon goblet]

One message removed from a suspended account.

[toxic shard]

?steamid

[marble mantle]

Hey, @ebon goblet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[toxic shard]

can you give me your steamid ? I will check

[ebon goblet]

One message removed from a suspended account.

[cursive prairie]

i cant connect to the server 76561199527821672

[toxic shard]

!appeal

[marble mantle]

Hey, @cursive prairie

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[toxic shard]

Well you are banned, on many accounts, I don't see any reason to discuss it, you are permabanned

if you wish to appeal go on the website from the message listed above

same for your friend, the appeal are via the website

[hearty vault]

Can we jump into a call? Just curious on some finer details. Thanks either way for the time.

[blissful herald]

what finer details? You played with cheater, cheater got Banned, you got Temp Banned for playign with him...

Those are the detail

[cursive prairie]

what is skyline gtst ?

[pale yew]

yo my rocket launcher on US main wont pull out

[blissful herald]

[pale yew]

my friend cant pull it out either

[hearty vault]

Me and my buddies have never had this happen so we are just going through the motions. Thanks for the help anyways. Love the servers.

[blissful herald]

was it at any stage in backpack? if it was, then its most likly Rust bug

[cursive prairie]

its say BANNED FOR
Come to Discord.gg/rustoria - SkylineGTST

[pale yew]

rip trying to raid

and i pull launcher out to nothing lmfao

[blissful herald]

yeah if its now showing like the 1 sign for rocked loaded

means its RIP

same with guns, if they have ammo in it, but not showing amount, its broken unfortunatly

[blissful herald]

check DM please

[cursive prairie]

i think it is puublic

[sturdy dome]

any admin on?

[tepid crystal]

Пацаны салам скажите пж когда вайп?

[dusty saddle]

hello what do you need help with?

[dusty saddle]

!forceru

[marble mantle]

Привет, @tepid crystal

Глобальный вайп каждый первый четверг месяца. Обычно вайпу подлежат:

• Карта
• Чертежи
• Очки магазина

На х3 не будет вайпа в пятницу.
На 10х снова будет вайп в пятницу.
Обычно глобальный вайп происходит в районе 22:00 по Московскому времени.
<t:1709838000:F> (ваше локальное время) время когда будет следующий глобальный вайп, через <t:1709838000:R>

[icy mountain]

why does us long boats kill me and bugged i get collider iceberg b notice and have now died to an iceberg from it

[dusty saddle]

its been a glitch. hope fully FACEPUNCH fixes it on next update

[icy mountain]

I just wanted to go to oil and now lost my red card and kit for it but good to know time to go farm cards again then

[tawdry torrent]

This might be a big ask but is there a possibility to have a chat in voice with an admin responsible for the cheating part about a particular thing on the statistics page that I have noticed. There might be a simple explanation for it like how the server register different guns. I promise I wont ask for specifics in the capabilities of what you are able to monitor, that I know you can't disclose.

[dusty saddle]

I am not an admin. but Admins review live players, Facepunch has an anticheat, neither will share those type of details.

[tawdry torrent]

can I dm you to be able to me more specific?

[dusty saddle]

I am not an admin

[tawdry torrent]

well I asume you are able to have contact with admins and I don't want to disclose what I have noticed publicly in case I'm correct

[dusty saddle]

if you are trying to to report a cheater make an in game /ticket or F7 ticket for facepunch

[tawdry torrent]

no, this has to do broader with being able to detect cheaters statisticly

[dusty saddle]

if you have proof of a cheater open ticket online yuou can upload video, an admin will respond

[dusty saddle]

!ticket

[marble mantle]

Hey, @tawdry torrent

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tawdry torrent]

well... I'm not trying to report a single player... me and a mate watched a youtube video yesterday on a guy who was trying to teach people in what they apparently call "legit cheating", that means cheating while looking legit. Not actually being legit. And one thing from the video might be an answer to what I historically thought weird on the statistics page of the players...

I just want to forward that to an admin to either say, hey that's cool we will look into that or that is a server thing

[balmy cypress]

Thank you, we are aware of this. It’s something cheaters do across every game and we always take it into consideration

[tawdry torrent]

can I pm you luke to be more specific? I'm trying to give information so if your only respons is I can't talk about this any further I'm perfectly happy

[tawdry torrent]

@bitter tide

at the end make an appeal

ok I think figured out why the statistics page on the homepage is not reliable and it's not a cheating thing. So the headshot metric probably counts npc headshots but only the ones from the scientists at Nuclear Missile Silo.

So it was a server thing, thank your excellent support in finding that out that it was your product that I have been paying a decent amount to that was the issue... /s

[near halo]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[distant flint]

can I get banned for using Nvidia app?

[torn heart]

nope

[west wigeon]

Can I use VPN on the server?

To get better ping?

[bright quiver]

Yes we allow VPN

[west wigeon]

I like you already

[sick abyss]

!ticket

[marble mantle]

Hey, @sick abyss

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sick abyss]

Can someone check my ticket please 🙏

[gusty radish]

there have never been so many cheaters on rustoria, check the anti-cheat server

Rustoria EU LONG

[civic pike]

EU MONDAY?

[noble terrace]

There are a lot of cheaters in the game in general. Submit a ticket using the /ticket command in game if you believe someone is cheating. F7 reports only go to Facepunch.

[hidden kraken]

Just got dced form the server and now im in a 900 player queue

what is this bs

no priority requeue?

[kind shadow]

OPEN 950 SLOTS ON EU MONDAYS

[gloomy sparrow]

!slots

[marble mantle]

Hey, @kind shadow

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[kind shadow]

!slots

[marble mantle]

Hey, @kind shadow

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[hexed bay]

yo check my appeal bro please man

i’m getting severe anxiety because i might not be able to play on mondays

[remote marten]

It takes 1-3 business days

[hexed bay]

banned for someone who wasnt even on my team

now wait for 3 days?

[remote marten]

Yes

[hexed bay]

awesome thanks real support

i’ll go fuck myself

[hexed nimbus]

#looking-for-group a better place then a support channel

[serene zephyr]

hello

I have a cheater neighbour with aimbot, how can i get support from admin?

rustoria 2x vanilla

[upper lark]

!report @serene zephyr

[marble mantle]

Hey, @serene zephyr

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[serene zephyr]

he just climbed launch site

Cheater base location : N2 , name: 76561198351003331 Everyone report pls to get rid off him

[marble mantle]

Hey, @serene zephyr

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[serene zephyr]

base location : N2 , name: 76561198351003331

rustoria 2x vanilla , please remove him from server

[gloomy sparrow]

Did you read the message above

[serene zephyr]

yes i made a ticket too

[gloomy sparrow]

Then please wait and the admins will be with you shortly

[strange rapids]

can i pls hop in a call with admin

<@&274971100184576010>

[remote marten]

What do you need help with

[onyx zealot]

can u guys ban a player

[remote marten]

!report

[marble mantle]

Hey, @onyx zealot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wet kernel]

hello, I was blocked on the server just like that, you can somehow solve this problem, any checks

[strange rapids]

ive been asking for help for a couple off days i am tryna get unbanned

[remote marten]

Did you file a appeal

[strange rapids]

i made a ticket but on the website theres a problem

i got banned for playing with a cheater we spoke too the admins he wasnt cheating they said make a appeal

[wet kernel]

hello, I was blocked on the server just like that, you can somehow solve this problem, any checks

[strange rapids]

but on the website when i click ban it says no bans found

[remote marten]

Whats the disconnect message

[strange rapids]

and the only other section is mute

[remote marten]

!steamid

[marble mantle]

Hey, @strange rapids

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[remote marten]

Send your steam id

[strange rapids]

i logged in @remote marten

[remote marten]

Please send me your steam id following the link

[strange rapids]

i signed in on the link

[wet kernel]

hacking

[remote marten]

I understand but the only way to fix your problem is with your steam id

[remote marten]

!appeal

[marble mantle]

Hey, @wet kernel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[strange rapids]

https://steamcommunity.com/profiles/76561199231082037/

[wet kernel]

I have filed an appeal, I have not been answered for 7 hours

[strange rapids]

is that good

[remote marten]

I will forward it to a admin

[strange rapids]

thank you man

[wet kernel]

I have filed an appeal, I have not been answered for 7 hours

[toxic shard]

legit ban, need to appeal

[toxic shard]

1-3 days

[wet kernel]

is there any way to speed up this process? I want to play but I can't

[toxic shard]

depend on the admin in charge of your appeal availability

and no I can't tell you who it is

[wet kernel]

I see, thanks.

[tawdry pulsar]

I have a question on if a chat spam is allowed

I don’t know if I should say it here or dm someone

[remote marten]

Send it to me

[coarse void]

I accidently brought vip for EU SMALL, i wanted for EU mondays. Is there a way to swap it, please?

[inner wagon]

#payment-support

[remote marten]

#payment-support

[sleek heath]

Guys tell me pls, will there be a wipe on the EU Medium on the 20th? Or will it be only on the 7th?

I'd like to suggest thst u dont wipe

[cobalt flame]

Hi,
how long usually the #payment-support takes?

[brave lance]

next wipe for EU Medium will be on <t:1709218800:f>

you can see more info in https://discord.com/channels/274965952116817920/396381066450960394

[umbral pumice]

any admins?

[remote marten]

What can I help you with

[umbral pumice]

can you look at my ticket please

[gray charm]

bruh is there anyway i can get unbanned if my appeal got rejected

[remote marten]

No

[gray charm]

playing rusty moose every wipe is not it

what if i make a new account

[gleaming hound]

You will get banned for ban evasion

[remote marten]

I don’t recommend you do that

[earnest turtle]

did this guy just ask what if i ban evade

[lyric basalt]

You've made your ticket 7 mins ago, please stay patient as we need to investigate your report

[gray charm]

i have a different router and different pc