support

[smoky cape]

!report

[marble mantle]

Hey, @north bison

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[north bison]

HE IS CHEATING

[noble terrace]

make a ticket please

[north bison]

i didd ban him

y'all take so long he got all our full kits

[wraith crater]

lol

[noble terrace]

whats your steam ID so I can find your ticket

[north bison]

ima dm u it

https://steamcommunity.com/profiles/76561199564810514/

he already gone with our loot lmao

[noble terrace]

you just made your ticket 8 minutes ago lol

[north bison]

shi throught rustoria had active admins

[noble terrace]

We get hundreds of tickets a day; unfortunately it is going to take longer than 8 minutes most of the time

We are active

But you are not the only ticket

[north bison]

so we lost our ak kits?

[noble terrace]

Regardless of what happens with the player you reported, we can't reimburse loot

[north bison]

do u know where his body is at? He got fly hacked

[noble terrace]

He didn't get fly hacked, he's banned

[north bison]

where is his body can u tell me or na

[noble terrace]

I cannot no

[north bison]

what lol

so we lost our aks like that

why cant y'all tell us?

[noble terrace]

Because we're an official server

Also if you have something you want to say about the admin team feel free to do so here 🙂

[north bison]

Ye just give me my loot back

cant tell us where a body is crazyt

[noble terrace]

No official server is going to do either of those things

[north bison]

rusty moose did for us before

[noble terrace]

I genuinely doubt that, but as this is Rustoria and not Rusty Moose, I can't speak to it

We don't reimburse lost loot

[north bison]

its not reimburse lol its already there

[noble terrace]

You lost it; we cannot give it back

That is what that means

[north bison]

tf what are we supposed to do he trippled us from 200 meters

we were on train yard crate lol u want us to sit in base

[noble terrace]

I'm not suggesting that. But we cannot get you your things back

[north bison]

how isnt his body sleeping u cant tell us where he at

[fossil wedge]

what’s the average time length it takes to get your ticket looked at?

[noble terrace]

No I cannot

[north bison]

is his bodyh still here?

[fossil wedge]

Ik there’s lots of tickets

[noble terrace]

I can't give you any information

[noble terrace]

We try to get to them as fast as we can. Just depends on volume of tickets and admin availability

[fossil wedge]

Understandable

[north bison]

can u just tell me if the body is sleeping?

or is it despawned

[fossil wedge]

@north bison admins cant give any information on official

[north bison]

dibt speak to me u didn't lose a row of aks

u are prim pipe

[hearty fulcrum]

this is correct

[north bison]

u ban Vincent but cant ban cheaters lmfao

[noble terrace]

Except we did ban the person you reported

So unsure what you mean

[north bison]

30 mins later after he killed everyone and got all the loot

[noble terrace]

It was 10 minutes after you made your ticket

[north bison]

lol still so long

he was cheating for 2 hrs

[noble terrace]

If you think 10 minutes is long that is interesting

Then why didn't you report him 2 hours ago?

[north bison]

he was cheating for 2 hrs ppl were saying it in chat

[fossil wedge]

10 minutes is prolly the fastest you can get

[noble terrace]

We don't investigate people based on chat logs

[north bison]

shit it fast zade why u meat riding these trash admins

active admins lmao

[noble terrace]

We investigate based on reports

You made a report and 10 minutes later the player was banned

[north bison]

chat is a report tho

[noble terrace]

Don't know what else to tell you

No it is not

At all

[north bison]

it is lol thats global chat is where 90% of where ppl tell u where the cheaters are at

[noble terrace]

Also, the player was on our server for a grand total of 28 minutes, not 2 hours

[noble terrace]

1. that's not a report 2) calling people out in chat is legitimately the worst thing you can do

[north bison]

official got more cheaters than modded y'all need to be more active

[noble terrace]

Alright I think it's time for you to take a break

[near halo]

yea I agree with u king david they take hrs to ban someone

this admin had to mute u because u were speaking fax

[noble terrace]

#general if you don't need support

[near halo]

also lost 3 ak kits from that cheater

I do he took 3 aks from me too lol

[noble terrace]

Nothing I can do about that

As I told your friend

[near halo]

crazy modded is the move y'all cant even ban cheaters

[noble terrace]

Best of luck

[near halo]

🤓 Please do your job and be faster next time dont take hrs to ban cheaters

[noble terrace]

It took 10 minutes

You can take a break with your friend

[frozen flicker]

HELP CHEATER ON OUR BASE

ITS MY ALT

Ban him he on top of our base r14

Do ur job now

Took u long enough

[long wren]

!report

[marble mantle]

Hey, @frozen flicker

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[frozen flicker]

Dog shit admins

[little vortex]

Hello, I have made a complaint on the website, which is the website number Appeal #e8e366. I hope to participate in today's wipe. I need help, please.thanks!

[subtle cape]

Will be looked into asap

[little vortex]

Thank you

[limpid jewel]

How can I get 2 points for joining the discord server?
10x no BPS [EU] server

[noble terrace]

!link

[marble mantle]

Hey, @limpid jewel

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[near halo]

!wipe

[marble mantle]

Hey, @near halo

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[near halo]

!force

[marble mantle]

Hey, @near halo

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1709838000:F> (your local time) is the time of the next force wipe and it will happen <t:1709838000:R>.

[bright mural]

how can I find out the reason why I am being kicked off the server with the inscription: "hacking

[final tree]

!appeal

[marble mantle]

Hey, @bright mural

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[solemn loom]

why rollback in eu long?

admins no online?

bruh

[hearty fulcrum]

could you please elaborate?

[teal vine]

EU LONG Service area crash

[solemn loom]

i cant with my friends wake up

and rollback

[hearty fulcrum]

@teal vine @solemn loom thank you for letting me know. i will ask the admins

[solemn loom]

girl on rust bruh\

я гашусь в туз

[thin plover]

what do you mean by that?

[toxic valve]

What about eu long?

[hearty fulcrum]

#general message

[hallow quarry]

wiped maybe

[hearty fulcrum]

it is not wiped

[inner wagon]

Hi! I was wondering about the 3x eu no bp server does the giant excav give 3x or does it give vanilla

[hearty fulcrum]

hmm, i am not 100% sure, but my guess is that it would be the same as vanilla. if you try it and find out, i would love to know as well

[inner wagon]

Okay will let you know once i find out!

[limpid jewel]

How do I enable automatic enhancement?

[hearty fulcrum]

sorry, i don't understand the question

could you please explain?

[limpid jewel]

How can I make the building improve automatically? Using a hammer during construction is not so convenient.

[hearty fulcrum]

which server are you on? is it modded?

[limpid jewel]

yes, the server has been modified.

10X no BPS

[hearty fulcrum]

/bgrade 0-4

0= twig

1= wood

2= stone

3= metal
4= hqm

[limpid jewel]

I understood. Thank you very much.

[tawdry harbor]

when trying to log in to the server, disconnect hacking writes

[hearty fulcrum]

please submit an appeal

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @tawdry harbor

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[elder robin]

who is marc

[shy remnant]

Why so ?

[elder robin]

im banned for reason come to discord marc

[shy remnant]

@toxic shard

[elder robin]

but i dont play on rustoria

[shy remnant]

Please DM Marc

[elder robin]

how many times wait?

xpiwel maybe you help me with this problem

[elder robin]

what is dm?

[hearty fulcrum]

private message

[elder robin]

he ignore me

[hearty fulcrum]

his time might be different. please wait

[elder robin]

how many i send him photo — 16.11.2023 0:13

[hearty fulcrum]

how many what?

[elder robin]

how many times whait

wait

[hearty fulcrum]

i do not know. only marc can help. but marc is a person. he sleeps and works. please understand

[elder robin]

bro he sleep 3 months

[hearty fulcrum]

what is your appeal number

[elder robin]

me create apeal?

[hearty fulcrum]

https://rustoria.co/support/appeal

you make this?

[elder robin]

for what my reason come to discord

[slim flume]

He wants to speak to you either thru VC or DM.

[elder robin]

i can vc

[hearty fulcrum]

need to wait until marc is here to help

#368790610783764480

[elder robin]

how many times wait

[hearty fulcrum]

@elder robin

ping

marc

with steam id

[little vortex]

May I still have time to participate in today's wipe? My petition number on the website is Appeal #e8e366.

[hearty fulcrum]

when did you submit the appeal?

[little vortex]

5h ago

[hearty fulcrum]

the average amount of time it takes for appeals to be looked at is about 1-3 days, but it can take longer or shorter depending on each situation

[little vortex]

I hope to participate in today's wipe. If no one can help me, I can arrange some time to another server temporarily, and then continue to wait for the website's reply. So I just want to know whether it will reply me before the wiping.

[hearty fulcrum]

i cannot tell you the exact time because only the admin who banned you can reply and make a decision regarding your appeal. it depends on their personal schedule.

[little vortex]

I got a response. Thank you

[hearty fulcrum]

okay, glad you heard back.

[little vortex]

have nice day!bye

[lunar hawk]

Hello,i need help

[remote marten]

What’s the problem

[lunar hawk]

i was banned for hacking

[remote marten]

!appeal

[marble mantle]

Hey, @remote marten

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[remote marten]

After you make an appeal the only thing you can do is wait for a response in 1-3 business days

[lunar hawk]

sure.

thanks for ur time

[cobalt lagoon]

How to download the map resource pack of EU Main

[slim flume]

It will be out in #wipe-feed before the server wipes.

About 5 minutes before wipe it will appear there

[cobalt lagoon]

Probably how long before the map wipe

sure thank you

[amber echo]

I see on the description of EU Main 2x, that it's wiping in 7 minutes (16:00 CEST).

But over here it says that it's wiping in an hour

which one is correct?

[neat pumice]

#oldserverinfo has the relative time of wipe for every server and is always the correct time

[amber echo]

thank you sir

[neat pumice]

You're very welcome 🙂

[dark oxide]

what is wrong with thurday 2x server?

Just crashed 2 times

anyone working on it?

[runic pulsar]

does anyone know how to check map?

[slim flume]

EU or US?

[slim flume]

Which map are you looking for?

[dark oxide]

Eu

Still not up yeet

[slim flume]

Do you mean 2x Vanilla?

[dark oxide]

yeah

[slim flume]

What was the disconnect message you got?

[barren patrol]

can my entire team change our names to historic dictators or nah

@marble mantle

[slim flume]

No

[barren patrol]

why not

just curious

[meager plover]

can i report a cheater here?

[slim flume]

!report

[marble mantle]

Hey, @meager plover

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[meager plover]

thanks

[slim flume]

You know why Rowe.

[barren patrol]

Its apart of our history as humans. I actually don't know why

but just so were clear genghis khan is an illegal name

[hexed nimbus]

Imagine tagging a discord bot with that question

[barren patrol]

?

imagine meat sucking in a support chat

[quick vector]

Yo is there a vpn whitelist process? I want to play with my clan, but I have circumstances that force me to use a vpn

Beats me brother

[gloomy sparrow]

#looking-for-group

[inland crane]

support?

[remote marten]

What’s up

[inland crane]

Am i able to do another ban appeal or talk with admins?

[remote marten]

After you first appeal is denied there is nothing else you can do

[quartz silo]

give connect eu small pls

[gloomy sparrow]

connect small.rustoria.uk:28010

[quartz silo]

thx

[amber echo]

Do we need to Download maps for 2x Main?

[slim flume]

You can do it but it is the same when loading into the server

[still citrus]

!wipe

[marble mantle]

Hey, @still citrus

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[amber echo]

One more question, will slots be increased? Instant queue

[remote marten]

!slots

[marble mantle]

Hey, @amber echo

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[limpid ravine]

hey i bought wipe VIP but im in 400 queue

[remote marten]

#payment-support

[crude quest]

hey 500 its max slot in 2x?

[vital merlin]

restart

[remote marten]

You may want to restart

[limpid ravine]

ah it worked thanks. I did restart right after buying it but mustve gone through later

[crude quest]

нефиг было пендосами обзывать

[slow mango]

why i got disconnect for Token invalid EAC idd wtf plz i got 1100 queue

[potent junco]

нахуй сходи

[mighty drift]

<@&274980199668645888>

[slim flume]

It seems to be an EAC issue and we are not able to do anything about that.

[crude quest]

ex flex and sex

[vital merlin]

i join with 20 queue i got eac id lol

[slow mango]

idiot serv

[mighty drift]

<@&274971100184576010>

[torn heart]

yes

[mighty drift]

wtf?
what is the reason?
can u back me in the queue?
https://youtu.be/q7F0hcWdQu8

[scarlet plover]

I bought VIP on EU Main, but when I try to join the server, it says 'Play elsewhere' help me pls!

[torn heart]

EAC error, nothing we can control

[torn heart]

!steamid

[marble mantle]

Hey, @scarlet plover

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[scarlet plover]

76561199536029992

[mighty drift]

ok

[torn heart]

@fossil igloo

[topaz estuary]

<@&874995535881326632>

[scarlet plover]

I want go to wipe help me pls

[topaz estuary]

can you help me cheack this 76561199156984204

why cant join server

[potent junco]

what is the reason?
can u back me in the queue? https://youtu.be/VBVSAhpHB0s

[slim flume]

#support message

[torn heart]

we are not UKN

[torn heart]

my bad im slow

[torn heart]

@fossil igloo

[keen breach]

cant bought vip on eu main

[slim flume]

np 😄

[potent junco]

gj

[torn heart]

it's not hard to be nice, all I saw was the splash at the end 😠

[hollow current]

You should be able to rejoin in 10 minutes

[potent junco]

its very difficult in this situation

[scarlet plover]

Jacob help pls check 76561199536029992 I cant conect because it white play elsewhere

[scarlet plover]

When i can rejoin?

[hollow current]

Wait 10 min and then try to connect

[hollow current]

Try again in 10 min

[scarlet plover]

I try Thank you

[potent junco]

Could you please quickly consider an application on Twitter to join the affiliate program for YouTubers?

i have no money to pay for vips anymore

[torn heart]

Only RyanJD himself looks at them, and they take time, so please be patient regarding that

pinging staff won't speed it up

[potent junco]

i just asked a question

[mighty drift]

u are so toxiс

[torn heart]

uhm alright?

[slim flume]

How is that toxic

[potent junco]

[torn heart]

Totally understand, just some people take messages like that as permission to ping the other people who deal with it, so I was just prefacing it with don't ping staff about it, as it won't help

[mighty drift]

well,the person only asked a question that he wanted to hear the answer and you asked him not to pinging people

how could he know who is reviewing applications from you?

[potent junco]

ok

just asked because i dont know what is happening with my application

[mighty drift]

so it's a big problem for Russian people to go to Twitter, and even more so to write an application there and to the only question that he asked, you reacted like that

I understand that you are working and loaded, but do not think that all people are like that and will ping you 100 times

[torn heart]

As i've said, it's a prefaced message as people take it as permission to ping RyanJD or other management since I said I don't deal with it, we only say pinging staff dosen't speed it up to discourage people from doing such

[potent junco]

this vip costs too much for wallet of my country citizen

[torn heart]

It's not like I said to him, "Stop pinging staff about it", I said "Pinging staff won't speed it up"

[mighty drift]

Yes, no one was going to ping him, you can't think that way about everyone

[potent junco]

ishowspeed

[torn heart]

it's a prefaced warning regarding it, it's not me telling him off

[potent junco]

🛼 🥰 ☝🏿

[torn heart]

similar to how we say pinging staff won't speed up appeals, it's a prefaced warning that we put across many things, so people understand that it won't help if they decide to do it

[potent junco]

calm down we re all friendly

[torn heart]

[mighty drift]

https://tenor.com/view/cat-dance-chinese-dancing-gif-10316371072786580027

[potent junco]

what a bomboclat queue

[mighty drift]

https://tenor.com/view/cat-lurk-kuss-kus-gif-24016787

[rapid patio]

i got banned bro because a fucking idiot teamed up with me how would i even know that shit bro

[thick shuttle]

fucking hacker men

[mighty drift]

idiot

jump in window

[rapid patio]

i didnt even know he was fucking hacking bro

[potent junco]

безсмысленно, миллиард таких случаев каждый день

[slim flume]

!appeal

[marble mantle]

Hey, @rapid patio

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[potent junco]

это БАЗА

[slim flume]

Either appeal or wait for your sentence to be over.

[charred parcel]

I bought the VIP and I can't log in

[rapid patio]

what should i include in the appeal

[mighty drift]

cut veins

[potent junco]

НИЧЕГО, тебя никто за это не разбанит

[potent junco]

не трать время

[rapid patio]

shut the fuck up i dont even know russian

[potent junco]

i thought ure ukrainian

[mighty drift]

ну так выучи, долбаеб

[rapid patio]

i am

[mighty drift]

gay?

[rapid patio]

i kinda understood your msg but i dont fully know russian

[rapid patio]

shut the fuck up

where kherson? 😂 🙏

@mighty drift lmfaooo where 300k men?

[remote marten]

#payment-support

[west osprey]

Alright, if we're not here for support can we move it to general please ❤️

[rapid patio]

ok

[charred parcel]

I bought the VIP and I can't log in

[vague vector]

g

[remote marten]

Do a reset

[slim flume]

What you said.

[remote marten]

Should work if not please go to #payment-support

[rapid patio]

bro how does this server even allow this

this is literally uncontrolled by players

[teal tiger]

How long time does it take for a admin to check your ban appeal? got banned for playing with a hacker even tho im solo 😒

[rapid patio]

ME TOO BRO

ME TOO RIGHT NOW

[teal tiger]

<@&274971100184576010>

[torn heart]

1-3 days

[teal tiger]

Really?

I just paid for vip

[rapid patio]

this is actually so shit why would you do this. firstly you ban someone for doing nothing and then you make the players wait 1-3 days for the appeal just to be checked

[remote marten]

If you were banned there was a reason

[hot sandal]

how leave door open?

[torn heart]

you played with a hacker

you said it yourself

you joined team with him

[rapid patio]

HOW WOULD I KNOW THIS

[torn heart]

you played with him

[rapid patio]

BRO EXPLAIN HOW WOULD I KNOW THIS

[potent junco]

waiting in queue https://youtu.be/dhhTNEJbEQ4?si=Kk_ErLfnJ8R71OIB

[teal tiger]

That just wierd jacob, u can invite people to a group by misstake in outpost, how the fuck can u get banned for playing with a hacker then

[rapid patio]

EXPLAIN ME HOW WOULD I KNOW THIS

[teal tiger]

Thats the wierd thing ive heard in my 5k hours

[rapid patio]

EXCACTLY THIS BRO

[torn heart]

By looking further into who you play with? don't jsut trust some random naked toy have never met

look at their profile

[mighty drift]

why u delete my gifs?

[rapid patio]

I WAS PLAYING WITH HIM FOR LIKE 20 MINS AND ALSO PROFILE DOESNT TELL ME ANYTHING YOU CANT EVEN FIND STABLE REASONS YOURSELF LMAO

[remote marten]

Please do it in #general

[rapid patio]

this just shows how shit the administration team is

[torn heart]

I can, you played with a hacker, that's all I need to know to know the ban is correct

Check their BM profile

ask them to screen share their game

ask them to in private their profile

[rapid patio]

what the fuck is even that

[teal tiger]

Jacob, stupid be like that

[mighty drift]

show me the rule point

[teal tiger]

U know u can invite someone by misstake, when ure opening a box or whatever

[pale wagon]

Hello, I logged into the server I have a mouse blady, and I was blocked, there are no macros, is it possible to unblock me?

[mighty drift]

where does it say that I can't throw GIFs

[rapid patio]

why the fuck would i ask a screenshare from a person that i met in the game? what the actual fuck? noobs exist you know

yall so fucking braindead

[torn heart]

So why are you trust random people you have never met

[hexed nimbus]

facepunch blocked bloody mouse you need to buy a new one mate

[teal tiger]

Jacob how come i told you i trust this guy? stop acting wierd

holy

[torn heart]

the game has a cheating issue that's well know, you need to do more before inviting a naked to your team

[torn heart]

?

[rapid patio]

UM PEOPLE DO THIS? NOT EVERYONE HAS FRIENDS WITH RUST? THERES A REASON THE "CREATE A TEAM" BUTTON EXISTS

[teal tiger]

As u said, go check his battlemetrics and u will i never played with this person in my entire life

[hexed nimbus]

your caps is stuck mate just FYI

[torn heart]

Yes, but it's not our fault you didn't look into him more or actually check them yourself before playing with them,

[teal tiger]

Why would i buy premium on a 5k hours account then go in and play with a cheater

[torn heart]

that's your responsibility, not ours

[teal tiger]

Can i ask you a question jacob

[torn heart]

?

[teal tiger]

How old are u? seriously

[torn heart]

why does it matter

[mighty drift]

do not unban anyone for no reason, leave the admin alone

make a ticket

[rapid patio]

😂 no? i the dude left my team 20 mins after he joined plus we didnt gain anything we died also how old are you?

[teal tiger]

Because your acting like a 12y/o with powers

[mighty drift]

!appels

[drifting linden]

room with recucler on large oilrig is gliched 2x vanila

[torn heart]

im actually 10

sorry guys

[teal tiger]

Ya make sense

[rapid patio]

i see it

youre fucking braindead

[torn heart]

appreciate that one

[teal tiger]

Go watch the fucking ticket and stop act like a kid.

[mighty drift]

bro mute him

[rapid patio]

name 1 game that people do a backround check on the players they meet

[charred parcel]

i need administrator for store-18535

[mighty drift]

Don't be patient

[rapid patio]

shut the fuck up ruzzian

[mighty drift]

ZV долбаеб

[torn heart]

Everyone i've every played with i've checked, I don't play with randoms

[rapid patio]

25k hours in games😂 go to ukraine buddy

[teal tiger]

HAHAHAHA

[rapid patio]

what the actual fuck you have a problem

[charred parcel]

i need administrator for store-18535

[torn heart]

are you well?

[rapid patio]

people play with randoms ? thats how online friendships work ?

@mighty drift get banned pussy

LMFAOOO @mighty drift PUSSSSSSSSSSSSSSSSSSY

https://tenor.com/view/pp-small-gif-26080545

[torn heart]

Not my fault you don't check before playing with someone to ensure they won't get you banned, it's called being responsible

[potent junco]

get readdy to get banned for spamming

[lyric basalt]

Go to #general if you don't need any help @rapid patio

[rapid patio]

no? lmfaooo no one does this

[teal tiger]

Dude i was in his group for 5min while i famed some fucking nodes as naked

[rapid patio]

i need help with my ticket and jacob sits here fucking scratching his balls instead of helping people's tickets

[teal tiger]

I didnt shoot a single person or anything

[torn heart]

a ton of people do this, you aren't the only person to play rust

[teal tiger]

Go watch the ticket and stop act wierd

[rapid patio]

no one does this ask people

[hot sandal]

ламборгини

помоги

[potent junco]

ок

[torn heart]

i know plenty of people who do, not sure why you think just bc you don't, no one does

[hot sandal]

как сделать открытые двери навсегда, эти англичане заебали

[potent junco]

ты через переводчик это написал?

[rapid patio]

no one does this this is a fact. tell me the last time you played for example fortnite duos fill and you did a backround check on them

[hot sandal]

да

[potent junco]

что это значит?

[teal tiger]

Jacob do u mind go watch my ticket instead of talking here?

[near halo]

why queqe is dont go?

[rapid patio]

also every game has a cheating problem and not everyone bans people just for being in a team with a cheater they didnt know

[hot sandal]

HOW LEAVE DOOR OPEN?

так писал

всм что это значит?

[drifting linden]

room with recucler on large oilrig is gliched | 2x vanila

[hot sandal]

я открываю дверь а она закрываеться я хочу что бы она открытая и осталась

[potent junco]

i dont understand what do u mean

[hexed nimbus]

wgat would you rather have a 7 day temp or the just ban there whole team permenantly cause lots of cases the whole team knows about it just suck it up take the L check better next time and have a nice day

[west osprey]

I've sent your appeal to the admin handling your situation to take a look at

[teal tiger]

Take you.

[rapid patio]

no this is a false ban and i deserve no time

also 7 days is a lot

[teal tiger]

Thank you loriemagpie ❤️

[rapid patio]

can you please do that to me too please bro

[west osprey]

Alright grumps i'll take a look at your situation too, but lets stop spamming this channel

[hexed nimbus]

why is it a false ban if you got a cheater in your team that got caught ??

[rapid patio]

tysm

[west osprey]

No worries sis

[rapid patio]

cuz i didnt know he was cheating 1, 2 we were on a team for 20 mins and 3 we didnt gain anything we died

[rapid patio]

sorry i thought you were a dude

[hot sandal]

How to open a door without it closing?

[potent junco]

хахахаха

[subtle cape]

If you are on modded then try typing /ad in the game chat

[hot sandal]

смешно

[drifting linden]

room with recucler on large oilrig is gliched 2x vanila, can you help pls

[west osprey]

What was your connection with the player that was banned for hacking??

[teal tiger]

Mine you mean? i had no connection to him, he invited me while i was farming a node. never seen the guy before

[west osprey]

No not yours, the admin handling your situation will be the one reviewing your ban.

[hot sandal]

THANKS

[teal tiger]

Loriemagpie oh i see, i cant see anything about the ticket on your website. thats why i asked. sorry:)

[west osprey]

I believe you were banned for association, which would be a 7 day ban for playing with a hacker

[rapid patio]

nothing just a random dude that i met close to the gas station and then he was being nice to me , then he said let me invite you to my team, he saw i was already in a team and then i just invited him

also there was a chinese guy i think that i just accidentaly invited and then never saw him again

[west osprey]

So you were actively playing with this person?

[rapid patio]

maybe that was a hacker

[rapid patio]

is 20 mins actively

[west osprey]

I mean lol 1 minute is actively

[rapid patio]

i dont think that it was half an hour

[rapid patio]

he left the team himself while i was going to kick him

[teal tiger]

It just says, banned for playing with hacker. i was in farming a node first 20 min or something into wipe. i just joined the grp so he wouldnt kill me. then we run different way and never did anything "together" and when i came to my base and depo. i got banned.

[rapid patio]

so listen, i met him we went to super market i invited him in my team in the super market , we died 5 mins later and then i never saw him again. on the whole it was around 15-20 mins

[west osprey]

Did you share a base?

[rapid patio]

nope

he never came to my base

i was a solo for like since saturday (17/2)

[west osprey]

I can definitely look further into the situation for you, but I'm going to put it out there- a standard association ban is 7 days. I know that's frustrating as you wouldn't know for sure if someone is legit or not..however it's not up to us to choose your teammates.

[rapid patio]

but i didnt do anything plus we died and didnt gain anything from it also there is a posibility that it was a random chinsese guy i met there

[west osprey]

You're always taking a risk by playing with people you don't know/trust

[rapid patio]

cuz it was 2 people

[drifting linden]

2x vanila: Room with a recycler on large oil rig is glitched. Cannot open the door even with a fuse
Can you help me pls @west osprey

Already sent a tickets more than 20 mins ago

[west osprey]

After my current situation I will take a look!

[rapid patio]

i didnt know this cuz in other games they dont get you banned if you accidentaly play with a cheater and i have 150 hours in this game

so im kinda new

[frozen flicker]

These admins are so brain dead lol

[teal tiger]

@west osprey Do you have an update if any admin is taking a look on my ticket? ^^

[rapid patio]

@west osprey is it possible to get me unbanned i swear i will never invite a random person again

i really wanna play bro i waited since the morning

[north bison]

U won’t get unbanned these admins are dog shit

[rapid patio]

i feel like lorie is a good admin bro

[north bison]

They can’t even ban hackers takes them hrs

[west osprey]

Rust is very much this way.

[west osprey]

Did you need support?

[rapid patio]

i didnt know this i swear i will never invite a random again only my friend please can i get an unban

[north bison]

Yeah lost 8 aks to a hacker took you guys 2 hrs to ban do ur job

[teal tiger]

@west osprey Why did they change my ban to 7days without even asking me a single word of what happend?

[rapid patio]

please its literally 7 days my base will even decay

[west osprey]

Like I said, looking into it further 🙂

[teal tiger]

I just bought premium 1h ago. come on.

[rapid patio]

thanks🙏

[raven mist]

Sucks to be a dickhead like you man, how do you survive being so grumpy

[north bison]

Who are u? You have no mutual understanding dog shit player

[drifting linden]

Lori help pls pls, we are with my team on large oil almost for 30 mins waiting for your help

[west osprey]

If you or your group were banned for associating with a cheater, the standard ban is 7 days.

[drifting linden]

Rustoria x2: Room with a recycler on large oil rig is glitched. Cannot open the door even with a fuse

[raven mist]

I understand that you are indeed clueless

[rapid patio]

also if the person that got banned is the chinise guy just so you know i just met him at gas station and randomly invited him he then died after like 30 secs and i never saw him again

[west osprey]

As soon as I'm able, I will come deal with this

[north bison]

No mutual pipe down don’t speak to me like that doggy

[teal tiger]

What do u meaaaaaaaaan? associating with a cheater? it was a random guy who run past me, he invited me and i accepted it so he wouldnt kill me. I never saw the guy again, never played with him before or anything. Like seriously.

I dont even know his fucking name

[north bison]

Lorie do your job and unban him

[west osprey]

Alright lets just chill. It is definitely unfortunate that it took some time for someone to get banned, but we're constantly dealing with situations just like yours. I'm glad it was resolved in the end. We can't return lost loot/interfere with gameplay in any way.

[west osprey]

If you don't require support, please move to general.

[teal tiger]

I do.

[rapid patio]

am i able to get unbanned? pleaseeee

[rapid patio]

i have almost the same situation as you bro, these fucking hackers...

[teal tiger]

Because why on the earth would i buy premium, to play with a hacker? as you can see my base had single locks, i have 5k hours and alot of skins. why would i put my account on risk

And how on earth should i know a guy with a hatchet is some wierd ass hacker

[north bison]

Rustoria has the most hackers in the game ong this server so bad

[teal tiger]

We never did anything toghter execpt run past each other 1 time.

[west osprey]

I have removed your ban, you can connect in 5 minutes.

[rapid patio]

I FUCKING LOVE YOU

tysm

[west osprey]

As I said, please move out of the support channel if you don't need assistance. I'm sorry you feel that way about our servers, however it is completely your choice where you play.

[rapid patio]

im never going to do that again thank you so much though

[teal tiger]

Please loriemagpie, take a look on mine too. If this guy above who acctuly played with him for a while, get unbanned. I deserv atleast another look on my ticket.

And just check my account, games etc. do u think i would risk it?

[west osprey]

Only the admin dealing with your situation can change your ban

[teal tiger]

Ya but who is that admin???? mr afk?

[north bison]

Your server gonna die out ong dog shit admins

[teal tiger]

He didnt ask me anything he just straight up changed the ban without saying a word to me

[west osprey]

Alright friend, my messages clearly aren't going to get through to you so we're just going to stop communicating for a little while. I hope you have a great day.

[teal tiger]

I have played alot of hours on your server last month, with premium every single week. Why would i start play with a hacker now? and not even associate with him? that is just wierd.

Loriemagpie Can u atleast tell the admin who banned me so message me so i can have chance to explaain myself? or is that too much asked. otherwise, fair way to take someones money.

[noble terrace]

You will permanently lose your ability to type in here if you continue to do this every day

[untold flume]

keep getting timed out and invalid back message or something like that 5mins after i join 2x vanilla i havent been able to play

[west osprey]

I will pass along your message, however I can not help you further with your situation.

[teal tiger]

Yea thanks hope this admin is as good as you.

/4bbcd9 is my appeal

[west osprey]

They're aware of your appeal, i've sent them your discord and the link to your message

[rapid patio]

ban still here @west osprey

[west osprey]

It can take 10-15 minutes sometimes for it to go through

[rapid patio]

oh ok

[west osprey]

Responded to your ticket. Still trying to get the issue fixed, but for now I see you're able to use the recycler

[teal tiger]

Loriemagpig You cant "take over" the ticket? this guy seems to be very busy... 🙂

?*

[dusky imp]

is there nor que skip if you time out ?

[tacit horizon]

shenzyyy retired?

[west osprey]

I've made them aware of the situation, that's the extent of my abilities at this time.

[west osprey]

Unfortunately not

[torn heart]

Appeals have a 1-3 day response, so them not looking at it asap dosen't make them "Busy" as it isn't in our average response time yet,
We also don't "Take over" peoples tickets, give them time to look into this matter, as this isn't out day job sadly, we need time to review, and deal with other obligations outside of this before hand

[west osprey]

@raven mist

[tacit horizon]

did he retire???

[west osprey]

He has.

[tacit horizon]

so now if i swear at him will i get permed again?

[raven mist]

Yes

[tacit horizon]

joking :)))

[teal tiger]

Yeah i understand that jacob, but i was in the chat while lorie helped a guy out. Thats why i asked why the admin who did change the reason on my ban didnt even talk to me 🙂 I would say everyone should have a reason to explain what happens. cus this seems to happens alot

[tacit horizon]

u know ur my 2nd fav retired mod

[torn heart]

Yeah, hopefully that places it better, sorry for not being extremelly direct earlier, when people come at me aggressively, like prior, I will direct them, but if it's a continues agrresion towards me, I won't entertain it much as i've tried to remain a neutral party, but they don't wish to respect that

[untold sigil]

Gives an error (Unable to complete SSL connection) only on RUSTORIA

[dusky imp]

Ok thx for the Fast reply

[teal tiger]

Aye all good, im sry myself. but its extremely frustrating getting banned for this reason without having a chance to explain. I bought premium for a reason you know and as a solo player the start is pretty important. but hey, hope this admin contact me soon. been a while now since i made the ticket.

[untold sigil]

I waited in a queue of 600 people to get an error🥹

[torn heart]

I fully understand the frustrations of the situation, which is why at first I always try to remain neutral, and hope the person i'm speaking with will fall to the same neutral understanding, but once the person does not fall to this level, and just follow with insults when from the jump I just try to help, I likely once entertain the idea much further

We were all rust players too, we understand the frustrations of being locked out of our wipe, when we feel the situation is out of our control, so again, we need time to review it ourselves, at times the situation is simple it can be resolved quickly, other times it needs further review of it all, which isn't as quickly done as it might seem from the outside, there is a lot we need to sort through in most situations to come to a resolution

[rapid patio]

@west osprey just so you know now that i loaded in a guy named i am myth was in my team and im just saying this to not get banned again

[untold sigil]

Where to contact with this problem

[teal tiger]

Okey we back, thanks for help admins 🙂

[torn heart]

#network-support-old would be my best bet, in the meantime please verify your game files in steam to see if that sorts the issue

[dusky imp]

NICE ADMINS GETTINF FUCKED BY CHEATERS THERE SO HARD CHEATING AND NOTHING HAPPENS

[north bison]

For

Fr

[hexed nimbus]

Did you make a ticket

[dusky imp]

YESS

[hexed nimbus]

Trough website or F7 ?

[light summit]

if there are suspected cheaters on the server, do make a ticket instead as it will get to admins much faster. if you've already made a ticket, an admin will look into it as soon as they can 🙂

[torn heart]

?steamid

[marble mantle]

Hey, @dusky imp

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hasty tide]

Problem is the admins are taking too long 😉

We already lost multiple kits and sulfur quarry cause of them

[near eagle]

bro, i swear we lost 3k scrap due cheaters nothing happens but atleast people are getting muted lol. 😦

this guy is flying toward smoil literally

he got kicked 3 times already for fly hack HAH

[raven mist]

Shit happends, current state of cheaters in rust is not ideal

[near eagle]

its just pain on freshy

[dusky imp]

get costum anti cheat

[balmy cypress]

whats their name?

[raven mist]

It sure is, but they also ban a crazy amount of cheaters daily

[near eagle]

https://steamcommunity.com/profiles/76561198071343202/

hes even vip...

[torn heart]

We work as fast as we can, we have hundreds of tickets coming in daily, we work on tickets in the order they come in, please give us some patience.

[balmy cypress]

Banned, thanks

sorry you lost items to him

[near eagle]

we lost 2 c4 and so much you probably saw. unlucky. thanks for banning

[dusky imp]

our problem is that that is a whole group with like 3 cheaters

[balmy cypress]

I see no teammates if you are also talking about the person pmR is talking about

[dusky imp]

no

im with the ivory guy

[near eagle]

did you ban his teammate too?

[torn heart]

Not seeing any teamates of the guy

[karmic bough]

Hello, can i report here something?

[balmy cypress]

write your issue

we will try to help

if we cannot help here we will direct you to where to get help

[karmic bough]

Me and my teammate got killed at night with very suspicious behaviour

not sure if he was using something

[torn heart]

Please make a ticket @ http://rustoria.co/support
A member of the admin team will look into it as soon as we can

[karmic bough]

Okay thank you!

[potent junco]

.

[slim flume]

You already know the answer to that question

[timid glade]

!appeal

[marble mantle]

Hey, @slim flume

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[slim flume]

????

[timid glade]

dont cheat!

[slim flume]

oh ok. thank you for looking out for me 🙂

i will not cheat again

[timid glade]

Ofcouse thats what us mods do

[wooden bolt]

@torn heart

[remote marten]

What seems to be the problem

[slim flume]

Jacob will deal with it

[remote marten]

Sounds good

[nova palm]

!appeal

[marble mantle]

Hey, @nova palm

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[blazing niche]

hey so its not letting me cancel my vip for rustoria medium and rustoria eu long anyway someone can help me out ? please

@remote marten or any active admins

[remote marten]

#payment-support

Make a ticket and a staff will get in touch

[blazing niche]

im trying to make a ticket but its saying im already in the process of making one

[remote marten]

Go to waiting for support and someone can help you I’m not that experienced with the ticket system

[hexed nimbus]

!cancel

[marble mantle]

Hey, @blazing niche

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[remote marten]

Thanks

[blazing niche]

yeah thats not workimg

thats the issue

[hexed nimbus]

why is it not working make sure it is a subscripten you cant cancel a single purchace

[remote marten]

@shy nest what are you having a problem with

[quick matrix]

<@&274971100184576010> there a hacker walking over water since hours. eu main

[blazing niche]

says they are active ???

[hearty fulcrum]

@timber drift it seems you've been disconnected. let me know if you need support still, and i will help you out

[hearty fulcrum]

!report

[marble mantle]

Hey, @quick matrix

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near eagle]

yup he killed us couple times too

its multible seems like or they just keep coming with new accounts

[timber drift]

sorry mb i was wondering when us small wipes?

[cursive kayak]

@timber drift

:flag_us: US Small

IP: connect small.rustoria.us:28010
Next Wipe: <t:1708632000:F> (<t:1708632000:R>)
Wipe Schedule: Thur @ 3PM EST
Blueprint Wipe: Force Wipe
Map Size: 3100
Team UI: 8

[timber drift]

tysm

[lucid depot]

EU main down

[lusty forge]

EU Main has just gone down

[smoky cape]

Devs have been alerted

[naive pendant]

eu main????

[slim flume]

Developers have been alerted about the current issue. Please be patient

[prime thunder]

Why i cant connect to EU main

[hollow moat]

nice now 30 min rollback incoming

[slim flume]

The server crashed

[hexed nimbus]

you need to type that text that is says in the are you sure you wanne cancel subscription

[pale token]

eu main is down btw

[void condor]

Eu-Main is coming back up

[orchid meteor]

.GOF ME CAGO EN VUSTROS MUERTOS

[grizzled folio]

JAJAJA

[near halo]

eu maın gg

[fast dust]

eu main perma down wtf

[smoky cape]

#general message

[hollow moat]

k12 chinese very toxic guys farming since wipe go raid for profit ❤️

[blazing niche]

fr not letting me cancel

[quick bluff]

AHAHHAA

[hearty fulcrum]

please make a ticket at#payment-support

[blazing niche]

i did

[hearty fulcrum]

to cancel

okay, please wait then

[void condor]

Which one are you trying to cancel Mason?

[blazing niche]

im trying to cancel rustoria us medium and rustoria eu long please

[void condor]

One sec, will cancel them for you

[blazing niche]

thank you so much

[quick bluff]

do u get money back if u cancel??

[naive pendant]

continue down the main eu??

[lusty forge]

client.connect main.rustoria.uk:28010

oops

[void condor]

No, it's a subscription. It just won't charge you again

[heavy stirrup]

whens eu main coming up again?

[fast dust]

m paying for the server down all day 😄

[void condor]

EU-Main is still loading, shouldn't be long

[quick bluff]

so if i buy a monthly vip i need to cancel?? so it dosent renw

[void condor]

Only if you pick the subscription will it charge you the next month

@blazing niche Both cancelled

[quick bluff]

does eu main have subscriptions

[blazing niche]

@void condor thank you for being a great admin rustoria got the best active members

😍

[quick bluff]

gareth tha goiat

[hearty fulcrum]

fr

[blazing niche]

fr fr

[pale token]

mains down

[obsidian ermine]

like i need to get in admins

[void condor]

You can have a subscription on eu-main yes

[obsidian ermine]

im starving havent eaten and i need to log on so i dont go - ak kit

[void condor]

Aware of EU-Main being down. It's coming back up. Shouldn't be much longer

[ocean fog]

سيرفر منايك

كس اخت ال q

[final knot]

hey can i speak to an admin?

i just got banned for playing with ban evader and idk who it is or what it is

[hearty fulcrum]

i am not an admin, but if you can explain, i can try to help you

[final knot]

i understnad what ban evading is, but i dont understand which one of my teammates was that

like i at least wanna know which teammate was ban evading

[noble terrace]

!appeal you will be able to speak to an admin in your appeal

[marble mantle]

Hey, @final knot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[noble terrace]

And they will give you that information

[final knot]

thank you Jyrcella

[naive pendant]

bro for hour waiting for entry and now i have another time 333players ahead

[near halo]

banned for "playing with ban evader" where can I appeal

[smoky cape]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[broken galleon]

do small and medium have queues like main

[plush goblet]

yes

[icy eagle]

how can i check if my vip is out of time?

[hearty fulcrum]

https://donate.rustoria.co/account.php

[desert agate]

rustoria admins

[rain lion]

I called a kid a f***** in global chat and was insta global chat banned on Rustoria US Small

It was in the heat of the moment and I'm very sorry

Can I appeal this offense?

[desert agate]

pls

[toxic shard]

appeals are for false mutes/bans, if the ban/mute is legit there is no reason to appeal

[rain lion]

What if I wasn't myself and I had a Snickers?

[toxic shard]

I don't see how that's relevant

[near halo]

yo eu med is lagging like a bitch

[noble terrace]

Jealous of the snickers but your mute will remain lol

[shell dune]

est-il possible de parler à un admin Français ?

[raven mist]

@toxic shard 😎

[smoky cape]

@shy remnant

[latent helm]

How do I talk to a admin

[winter jolt]

same question how can i talk with a admin please ?

[rain lion]

What if I slid you a fiver?

[hearty fulcrum]

oui, mais il n'est pas disponible pour le moment. est-ce urgent?

[weak lichen]

You guys need to do an !appeal and be patient please. The admin will get back to you as soon as they're available.

[hearty fulcrum]

@latent helm @winter jolt i am not an admin, but if you don't mind explaining, i can try to help

[latent helm]

i just got raided by a guy banned 13 days ago and his teamate being suspicous also both of them

@hearty fulcrum @winter jolt

[hearty fulcrum]

have you submitted a ticket reporting them?

[latent helm]

yes i just did on website

[hearty fulcrum]

okay, the admins will review the ticket and investigate when they get to the ticket. they go through tickets in the order that they receive them, and since it is wipe day, there are a lot of tickets, so it may take a while for them to get to them, but they eventually will

[latent helm]

ok just sucks if they are cheating and all my loot gone

[hearty fulcrum]

i know, i feel your frustration and empathize with that. i'm sure the admins would agree they wish they could go through all the tickets much quicker, but they are people and this is not their full-time job, so there are limitations

[desert rivet]

is there a vip for us small??

[marble bloom]

where do i auth

[hearty fulcrum]

https://donate.rustoria.co/packages.php?game=3&server=26

[hearty fulcrum]

!rewards

[marble mantle]

Hey, @marble bloom

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[hearty fulcrum]

after you have linked your account, you can type "/auth" in game to get the rewards

[fair fog]

when wipe on main us

[cursive kayak]

@fair fog

:flag_us: US Main

IP: connect main.rustoria.us:28010
Next Wipe: <t:1709236800:F> (<t:1709236800:R>)
Wipe Schedule: Thur @ 3PM EST
Blueprint Wipe: Force Wipe
Map Size: 4500
Team UI: 16
Vote for Next Map

[latent helm]

thank you

[hearty fulcrum]

i hope things work out for you! have a great wipe day

[fair fog]

5 minets no wipoe

where wipe on us

[hearty fulcrum]

us main is a larger server with a bigger map and more entities, sometimes it takes longer for it to come up. let's try waiting a few minutes and see if it finishes loading.

[timid glade]

shouldnt the server be up by now

[potent stratus]

yew'

[hearty fulcrum]

ah never mind

#general message

[timid glade]

its usually up by now u guys should just force wipe

[hearty fulcrum]

our developer is looking into it now

[timid glade]

yea i told him to

[hearty fulcrum]

that's great

thank you for letting us know

[timid glade]

!appeal

[marble mantle]

Hey, @hearty fulcrum

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[autumn notch]

WE WANT MAIN

[quick vector]

Why can I not type in general?

[ashen tendon]

^

[hybrid dock]

Is main going to wipe?

[hearty fulcrum]

the channel is locked

[topaz igloo]

we want main

[slim flume]

#general message

[near halo]

can u freaks have some patience

[hearty fulcrum]

temporarily

[remote marten]

The channel is closed

[slim flume]

Hoppel is working on US Main

[marble mantle]

:ok_hand: channel locked by Luke (@rustoria)

[balmy cypress]

#general message

[marble mantle]

:ok_hand: channel unlocked by @loriemagpie

[near halo]

abu

[neon sail]

is us main gonna open some more slots?

[smoky cape]

/slots

[marble mantle]

Hey, @neon sail

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[neon sail]

but normally main goes up to 1000 doesnt it?

[smoky cape]

Severs never go up to 1000

[neon sail]

nvm then

[ionic saffron]

Its at 600 for like 10 mins now no way they can't start increasing again by like 40 at a time slowly

Id buy vip but the steam login on website is bugged tried everything wifi data different devices etc just throwing up error

[silver whale]

Can you check my appeal? I urgently need to go to the VAPE, but I can't do it

please

[smoky cape]

The only person who can look at your appeal is thhe admin who banned you. Standard response time for an appeal is 1-3 buisness days

[silver whale]

I was banned not by the admin but by the system

[smoky cape]

Then an admin will look into your appeal whenever they can

[silver whale]

I've always played, but this time I was banned for hacking

Although I've never played with cheats

[shut marlin]

can i report a guy in this discord for sending me bad messages with racial slurs

[smoky cape]

If it was dm's, we can't do anything about it

[hearty fulcrum]

if you believe you have been false banned by the system, then you have already taken the correct steps to get unbanned by appealing. an admin will take a look when they get to your appeal. there are thousands of players on rustoria, and the admins receive many tickets and appeals at once. we would appreciate your patience very much, thank you

[silver whale]

okey

[ocean fog]

bro server band me why???'

[weak lichen]

If you hit F1 in game it should tell you the reason

Once you hit F1 it should be at the bottom of the console.

Also, when you try to join the server next time it should tell you there as well.

!appeal @ocean fog

[marble mantle]

Hey, @ocean fog

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ocean fog]

my steam id : 76561199357412717

why server band me

[hearty fulcrum]

you submit appeal?

[elder thorn]

What happened to the 3x server? wasnt something broken about it? like heli didnt move or didnt attack? or cargo never came out?

[small oracle]

i need help please

[near halo]

yo if i send feet pics can i get free que skip

[ocean fog]

yea

i open ticket

[small oracle]

??

[near halo]

open up more slots

[west osprey]

@noble terrace

[near halo]

open que penis

ill send feet pics for slots

[wispy dirge]

Please move to #general if you don't need help.
Slot's won't change.

[small oracle]

i need help ?!

[wispy dirge]

What can we do for you champion?>

[small oracle]

i was connecting to the server and there are write disconected i dont mknow if you can do something but i get scam

[ocean fog]

i open ticket

[small oracle]

and i need to do the queue another time

on the main eu serveur

@wispy dirge

@wispy dirge

[mellow tiger]

what is skinbox command on 2x main?=

[fringe sedge]

i need to get un server muted

please

[lyric basalt]

!steamid

[marble mantle]

Hey, @fringe sedge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[alpine estuary]

been waiting on us main que for almost 2 hours. 250 que in front of me, went down to 22 after an hour , and is at 13 now

[fringe sedge]

rbuh what

send you my steam to unmute me

[lyric basalt]

Sorry I've seen now that you mean on Discord. You should be good now

[fringe sedge]

thx lol

[alpine estuary]

is us main queue bugged?

[hearty fulcrum]

try /sb

[hearty fulcrum]

no, i don't believe so

[alpine estuary]

i guess ive never seen the que this slowly moving

[earnest mauve]

i used 1/2 of my 2/2 god kits

then my donator expired, i bought it again and now i cant use the 2/2

[livid hedge]

there is a cheater his name is... the money go where i go , us main

[timber bridge]

#payment-support

[timber bridge]

!report

[marble mantle]

Hey, @livid hedge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[half lagoon]

Full on about cheater on us main his steam id is 76561198072617819

[timber bridge]

!report

[marble mantle]

Hey, @half lagoon

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[dim sluice]

how long to restock the 30 days vip

[ocean fog]

why server band me ???

[remote marten]

!appeal

[marble mantle]

Hey, @ocean fog

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[remote marten]

#vip-stock-alerts

[ocean fog]

bro i open But no one responds

[remote marten]

It takes 1-3 buisness days

[ocean fog]

bro i want to play eu main with my friends

[remote marten]

Sorry you have to wait like everyone else

[ocean fog]

My friend, can I pay you to help me now???

[remote marten]

Thats bribery

No

[ocean fog]

vip

[noble terrace]

What is your steam ID

[ocean fog]

76561199357412717

[sharp ivy]

I bought VIP for US Small on the wrong account can i change it over to my main

[remote marten]

#payment-support

[timber bridge]

#payment-support

[dim sluice]

average?

[noble terrace]

You are banned for playing with someone who was cheating. You need to wait for a response to your appeal.

[remote marten]

I couldn't say sign up for the vip alert that way you will be notified

[light jackal]

@here

when does VIP for us main restock

[timber bridge]

VIP is automatically re-stocked when another players VIP runs out. - Also do not bother doing @everyone or @here it is disabled for the server to prevent mass pinging.

[frozen mauve]

maybe admins can check tickets ?

blantant hackers shooting trough everything with aimbot

ticket applied for 30 minutes

fking unbelievable

[hearty fulcrum]

an admin will take a look when they get to your ticket. there are thousands of players on rustoria, and the admins receive many tickets and appeals at once. we would appreciate your patience very much, thank you

[frozen mauve]

lol

the best thing to check is now when we fight them

[primal parrot]

!ticket

[marble mantle]

Hey, @primal parrot

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[haughty hinge]

Any active admins on main? Tickets are being ignored 😠

Disapointing, main is coming to its end

[remote marten]

Admins go in timestamp order it will be answered

[slate jetty]

I bought VIP for US main for the month and yall have not put me through this queue yet?

[frozen mauve]

Lack of admins

[haughty hinge]

Literally no admins

Or maybe theyre super busy

[ocean void]

#payment-support

[remote marten]

try to restart your game first

[near halo]

could someone look at my ticket please

[hallow portal]

LF ADMIN or HIGHMOD TO TALK TO IN SUPPORT CHAT plz

[analog raft]

why I still cant join the server as the suspension ended?

nothing to appeal on the support page

[timber bridge]

<@&393554009799000064>

[analog raft]

any admins? hello

[timber bridge]

How long ago were you unbanned?

[analog raft]

like half an hr ago

[noble terrace]

they aren't being ignored. but you won't receive any sort of response until after an investigation is over

[noble terrace]

what's up?

[haughty hinge]

My bad i just think eveyrone is cheating bruh I cant believe some people

[timber bridge]

wait about 10 mins and try again, if it still doesn't work come back and a staff member can probably assist you. Sometimes the ban takes a few minutes to sync to the server.

[analog raft]

k, ty

[noble terrace]

Cheating is definitely prevalent right now unfortunately

[haughty hinge]

I swear ive ran into at least 3 hackers

SOme people just have empty accounts with random names and no hours

And it screams cheater

[hallow portal]

can i talk to a admin or high moderator in call please

[sudden yarrow]

some 1 wants me

@minor temple

[minor temple]

Can you join #368790610783764480 quickly please

[haughty hinge]

You've been naughty in chat....

[wispy dirge]

What can we do for you?

[near halo]

When is the guy going to dm me

@noble terrace

[noble terrace]

I will reach out again

[acoustic acorn]

my friend cant connect to us low pop

[minor temple]

What is their disconnection message?

They should see it in the F1 console after they try to connect

[acoustic acorn]

he cant

i had the same issue a while ago

[minor temple]

What's their steam account?

[acoustic acorn]

do u want me to send the link?

or the steam id

never mind it works now

[acoustic acorn]

never mind again it say connection attempt failed

[timber bridge]

I would reccomend your friend open a #network-support-old ticket so our network team can help better.

[blissful current]

When is VIP going to restock?

For main?

[idle wave]

Can someone reply to my payment support ticket when they can

[noble terrace]

Only a couple people have access to those in order to safeguard your information

We appreciate your patience

[idle wave]

Nvm I buy vip u can remove my ticket

[manic talon]

CHEATER ON US SMALL NAMED RICO

[marble mantle]

Hey, @manic talon

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[stable dock]

!appeal

[marble mantle]

Hey, @stable dock

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[exotic bolt]

vip outstock?

[hearty fulcrum]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[hearty fulcrum]

you can check using the link above

if it is out of stock, you can get #vip-stock-role-assign to get a notification when it comes back in stock

[exotic bolt]

i want play now

I'm a Brazilian player, my ping is always high so I take disconect in a short period of time and every time I wait for 200 people in front and the VIP out of stock

There is no official server in my region for the ping to be better and I am simply harmed

[hearty fulcrum]

i don't believe there is anything i or anyone else can do to change it

[exotic bolt]

How does a virtual thing go out of stock?

[hearty fulcrum]

if you would like to purchase vip, your best course of action is to get a role in #vip-stock-role-assign and wait for a notification

[hearty fulcrum]

vip stocks are limited to ensure better server performance

[austere moon]

Does it reset from Monday to Monday or every month?

[hearty fulcrum]

if there is an unlimited stock of vip, the pop could exceed the amount the hosting provider can handle

[austere moon]

?

[hearty fulcrum]

which server?

[austere moon]

EU Monday

[hearty fulcrum]

mondays are weekly

[exotic bolt]

não é mais facil aumentar a host para agregar mais jogadores simultaneos ?

[hearty fulcrum]

so every week on monday, the map will reset

i believe bps do not wipe

[clear scaffold]

nice admin bro

[austere moon]

sorry, i'm noob