#support

1 messages · Page 426 of 1

lusty forge
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just joined

umbral crest
cursive gyro
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Marc I administrator online?

hearty fulcrum
hearty fulcrum
marble mantleBOT
cursive gyro
#

76561199493950685

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I want to talk to you, I'm very anxious because I can't play games so far

hearty fulcrum
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type @ marc

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no space

cursive gyro
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I am a player from China,I love this game very much, and I also hate hackers very much

cursive gyro
#

Thanks

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@marc 76561199493950685

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If you suspect me of being a hacker, I can provide you with the proof you need

hearty fulcrum
hearty fulcrum
cursive gyro
#

@toxic shard

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Excuse me, is this the one?

hearty fulcrum
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yes ThumbsUporia

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marc, he is here to talk to you

hearty fulcrum
cursive gyro
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Thank you very much for your help

hearty fulcrum
cursive gyro
#

Thanks

swift pond
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how do i check when my ban is over

thin plover
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you can try to connect

swift pond
cedar steeple
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I'm banned from the server. How can I get help?

marble mantleBOT
#

Hey, @cedar steeple

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wooden moth
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Hello i need help

hearty fulcrum
fallow bramble
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Hello i need help

slim flume
fallow bramble
#

I would like to report a hacker, dont know how to tho

marble mantleBOT
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Hey, @fallow bramble

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

slim flume
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Go over to the website and make a ticket in there or type /ticket in-game

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Make sure to provide as much information as you can.

fallow bramble
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Alright i will, thank you!

simple galleon
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how long is playing with hacker ban

hearty fulcrum
simple galleon
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i dont believe I have been banned for it b4

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but it doesnt have a timer on it?

hearty fulcrum
simple galleon
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🤘

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how long do appeals take, bc im pretty sure no one was cheating in the team

marble mantleBOT
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Hey, @simple galleon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

simple galleon
#

lit thanks for the support

hearty fulcrum
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it depends on the situation, but only the admin who investigated and placed the ban can respond to the appeal and make a decision, so it does take a little longer than tickets

hearty fulcrum
cursive gyro
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JC

viscid wasp
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how to report?

hearty fulcrum
marble mantleBOT
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Hey, @viscid wasp

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hearty fulcrum
#

!ticketcn

marble mantleBOT
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您好, @hearty fulcrum

如果您要举报违规玩家,请使用以下方法:
- 使用我们的举报网站 https://rustoria.co/support/report,并请附上任何与之相关的信息
- 请在游戏公屏输入 /ticket,并包含违规者的ID以及具体违反了什么规则

如果您想要在举报中提交证据,请使用以下方法:
- 如果需要提交截图,请上传至Imgur或者类似的网页并将链接附入您的举报。
- 如果需要提交视频证据,请上传至YouTube或者其他视频网站并将链接附入您的举报。

如果您被服务器封禁并且想申诉,请在Discord频道输入 !appealCN

cursive gyro
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@viscid wasp!report

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@toxic shard

toxic shard
cursive gyro
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my steam ID 76561199493950685

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@toxic shard !!!!!!!!!

toxic shard
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you can't join on a new one

cursive gyro
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im not cheating

toxic shard
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I'm not saying you are now, i'm saying you were cheating

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which got you a hacking ban which makes you unable to play on rustoria

cursive gyro
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May I ask what I cheated on?

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Don't you have any reason to ban me directly?

toxic shard
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yes, the proof is straight

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no doubt it was you back then 🙂

cursive gyro
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I can show you any proof you need

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And not without any reason

toxic shard
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how would you proove than an account is not yours ?

cursive gyro
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May I ask when?

toxic shard
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I didn't dig much but one was from 1,5y ago

cursive gyro
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We are currently discussing this account

toxic shard
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doesn't matter, when you are banned it affect all your account

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you as a person is banned

royal solstice
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Marc is there an explenation about being association banned because of a team mate / someone who has TC access etc etc ?

toxic shard
cursive gyro
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Why is my previous question only now banned?@toxic shard

toxic shard
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Is it relevant ?

cursive gyro
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And why am I permanently banned? It shows that I want to talk to you?

toxic shard
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you can drive without licence for months, what matters is that you drive without licence not when you get caught

cursive gyro
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This has left me very disappointed

toxic shard
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Shouldn't have cheated in the first place

cursive gyro
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Is it possible that I didn't cheat at all?

royal solstice
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Hey Marc is it better to send you in DM/PM or send it on here ?

toxic shard
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"When someone is banned for cheating it affects his current account and every future account he would create, you can't come back"

toxic shard
cursive gyro
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Do many people report me and you ban me for no reason

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Your statement is not something I agree with

royal solstice
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TBF, The ban system is super solid in 5+ years only seen 1 false ban 🤔

toxic shard
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No, as I told you, you are banned because you cheated in the past, on a previous account

cursive gyro
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So please show me the evidence

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I want to see why I was banned

toxic shard
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We don't provide evidence, I already provided you with more information that I need to

cursive gyro
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Do we players not even have this right?

toxic shard
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No

cursive gyro
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Then make it public

toxic shard
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We can't either

cursive gyro
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Yes, you are one class higher than us

toxic shard
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Proof includes our method of detection, if we expose it people will use this information to avoid future bans

cursive gyro
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I will never play this disappointing game again

toxic shard
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Well for the game do what you want, for rustoria you can't join back anyway

cursive gyro
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@hearty fulcrumWhat are your views on these

toxic shard
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He is a chat moderator, he does not have access to the ban informations

cursive gyro
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Actually, I just haven't cheated before

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I'm too sad

hollow current
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You got caught cheating by both us and EAC and you are telling me you didn't cheat.

cursive gyro
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I was mistakenly banned once

toxic shard
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here we go again ...

cursive gyro
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goodbye

viscid wasp
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i don say more

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no cheating was ban but cheating still play

toxic shard
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I don't know how you can call it a false ban when 2 separate entities, without sharing information end up with the same conclusion

cosmic knoll
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:)

marble mantleBOT
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Hey, @toxic shard

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

toxic shard
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@cosmic knoll ^

cosmic knoll
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_<

olive tendon
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Report?

viscid wasp
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@toxic shard can u ban cheater?

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in US Mondays

toxic shard
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don't report in discord

viscid wasp
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he just stay my base and we can not out for work

olive tendon
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This team have so many cheater

viscid wasp
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we report many time

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but no reply

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i m disapponinted

toxic shard
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I don't see any report open from you

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I actually can't found any report from you ever

viscid wasp
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my team mates report so i don want to report

toxic shard
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did you/they followed the procedure above ?

viscid wasp
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@cursive gyro @cosmic knoll my teammates

cosmic knoll
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wtf?

toxic shard
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well 老y won't be able to report anyome he is not welcome on the server

cosmic knoll
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who are u bro

toxic shard
viscid wasp
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OK i report again

toxic shard
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perfect

viscid wasp
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i have a question

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F7 report in game is useless?

toxic shard
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those goes to FP

viscid wasp
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@toxic shard i submitted

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can u see ?

toxic shard
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Yes, now I see it, someone will look into it as soon as possible

slim glen
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bro

toxic shard
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One important thing @viscid wasp for your security (to be able to continue to play) it's important that you don't allow ovo to come back

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otherwise you rish a ban for playing knowingly with a ban evader

viscid wasp
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it has torturedd us for more than an hour

slim glen
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MARC

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HACKERS

marble mantleBOT
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Hey, @slim glen

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

slim glen
#

US MONDAYS

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1 HOURS TRIPLE HEAD

toxic shard
marble mantleBOT
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Hey, @slim glen

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

echo spire
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/ticket

marble mantleBOT
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Hey, @echo spire

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

toxic shard
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@slim glen @cosmic knoll see your reports went throught and an admin ban him 🙂 reports is the way !

fiery ibex
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Is there any point in waiting for hair removal (1-3 days)? He just banned me 3 times for playing with a cheater (I just added a neighbor to the team). Why is it written that you have to wait up to three days if the administration does not give an answer even after 6 days

viscid wasp
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ok i see he was ban

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but his teammates y not ban?

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i submited again about his friends

slim glen
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thank you marc

viscid wasp
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@toxic shard

toxic shard
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let me take care of him

fiery ibex
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Is there any point in waiting for hair removal (1-3 days)? He just banned me 3 times for playing with a cheater (I just added a neighbor to the team). Why is it written that you have to wait up to three days if the administration does not give an answer even after 6 days

toxic shard
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hair removal ?

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well if you are speaking about a response to an appeal it can take up to 3 business days, but it doesn't mean that the appeal will be approved

viscid wasp
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he maybe quit game

toxic shard
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I banned him

fiery ibex
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SORRY. Does it make sense to wait for a moderation response (1-3 days)? He just banned me 3 times for playing with a cheater (I just added a neighbor to the team). Why is it written that you need to wait up to three days if the administration does not respond even after 6 days?

viscid wasp
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thank u marc

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although my teammates have been quit game

fiery ibex
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How will I understand that he is a cheater?! If I just accepted an offer to join a team from a random person in a peaceful city, and I get banned in 2 minutes.

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I just don't understand the point of giving players false information? The site says to wait 1-3 days, but moderation does not respond even after 5 days

warm glen
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just shut up and hold that L lil bro, wait the 3 days

toxic shard
fiery ibex
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Moderation on the site simply ignores it. Last month I spent two weeks in a bathhouse playing with a cheater. The first time I added a random player who settled next to me on the team and came to ban me. The second time after the ban was lifted, I went to the server and played for 30 minutes (I didn’t add anyone to the team) and I was accused of playing with a cheater, although I played 1. And in two requests the moderation on the site never responded to me

shut herald
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niiiiice rustoria

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i see u have payment support

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and etc but no cheater support 🙂 guys running around 2x rustoria cheating and cant report

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less goooo

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keep donating to this server guys!

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rage cheating and esp only server

tawny grove
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76561198360895862 VPNban

hexed nimbus
void condor
plain birch
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kick ban idk for what

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@torn heart

tawny grove
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prompt:1D 22H | Playing with hacker

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ok

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Thank you@void condor

torn heart
plain birch
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Hi, im waiting for you

umbral iris
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How to appeal

west osprey
marble mantleBOT
#

Hey, @umbral iris

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

plain birch
tawny grove
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I've been trying for five minutes

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76561198360895862 VPNban

void condor
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Try again, 5 minutes

gleaming compass
#

Gareth can i ask u a question?
If i got banned for teaming with the clan " ogtexas" on rustoria 10x
How come my teamate isnt banned and the no members from ogtexas are banned?
Could you explain that for me
Also could you explain how a friendly conversation clasifies as teaming?

gleaming compass
void condor
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I have no idea about your ban, and Monologic will no doubt get back to you when he has time.

gleaming compass
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could you please explain about how a 5 minute conversation with someone classifies as teaming please?
Because according to skylinegtst that is teaming and he refuses to respond to me on discord

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( i have to appeal via discord bc my thing is broken on the site)

torn heart
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He just told you he dosen't know anything about the context behind your ban, please just be patient and wait on a response from Mono, i'm sure like gareth said he will get back to you as soon as he is around.

gleaming compass
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thats awesome and i can appreciate that
But i want someone to explain how a 5 minute chat classifies as teaming.

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i really would like to know

torn heart
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I understand these situations are frustrating, but please just remain patient regarding a response from Monologic, he would be best to answer any questions in regards to specifics of your ban in all capacities, otherwise this conversation will just go in circles.

gleaming compass
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I really want to know soon so i can warn others about it

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Sinse it obviously is not in the rules

torn heart
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The question is too broad to have a specific answer, a conversation about what? A conversation can range from "How long have you been playing rust for," to "We are gonna go raid AZ13, Do you want to help us and we can split loot" It's all situational, as most situations are.

gleaming compass
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it will have to be streamed though because it is too large to upload

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essentially the convo was just us catching up cos i only speak to him every other weekend and we was just us saying we could merge clans in a future wipe

torn heart
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I'm not available for a VC, nor would showing this info to me directly have much impact as I have no ruling to overturn another administrators ban, I'd wait to have a conversation with Monologic, and show him said clips, as that would be under his jurisdiction as staff manager.

gleaming compass
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alright sound, do you know when he is available because i just wanna get this sorted sinse i know it is false and it was a silly reason to ban me for teaming over someone having a " catch up" convosation

torn heart
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I understand the frustations and angst to have it reviewed, I'm sorry that it's not able to reviewed sooner, I'm not exactly sure of Mono's exact schedule, but he should be around within the next fews hours, once again I understand the frustrations of this, and we truly do appreciate the patience you are able to express.

gleaming compass
torn heart
gleaming compass
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alrighty thanks!

loud badge
#

admin there is no cars in 2x vanilla

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i am looking everywhre on the roads and not a single car

torn heart
clever matrix
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where is admin??

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plz help me

smoky cape
clever matrix
#

76561199188193501

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i get ban for hacking but im not a cheater

smoky cape
marble mantleBOT
#

Hey, @clever matrix

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

clever matrix
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i just made

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im so so so confused

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still no answer

smoky cape
near halo
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i got ban playing with a hacker but we are pretty sure no one hacked

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

Appeal #a54d67

clever matrix
#

Appeal #1257b5

hexed nimbus
smoky cape
#

Appeals take 1-3 buisness days @clever matrix @near halo. Asking for it to be looked at in discord wil not speed up the process

clever matrix
#

yes i know it

near halo
#

almost all of us got baned after the update please fix it thank yu

hexed nimbus
near halo
#

okay will wait for it i was just playing and i had no sleep

clever matrix
#

my base was just raided and then I was banned

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I completely lost

near halo
#

server has some issue please fix it

clever matrix
#

I know things are always unsatisfactory

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But this time I lost too much

loud cairn
#

Hello! 2 months ago my steam account got hacked and i didnt play rust a like 2 months so i revived it and then tried to play rust and on some rustoria servers i am banned because of hacking but it wasnt me playing with hacks. Now i don`t know what to do becuase i want to play but i am bannedd kinda like for nothing

#

Can someone help me?

marble mantleBOT
#

Hey, @loud cairn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

oblique merlin
#

EU MED LAG SO HARD

waxen jetty
#

EU medium lagging

#

EU medium laging so hard

dusty basalt
#

EU medium laging so hard

tidal iris
#

EU medium laging so hard

smoky cape
#

It's getting looked into

fair surge
#

EU medium laging so hard

acoustic ivy
#

i still gave VIP but im in a queue rn

weak lichen
#

!network

marble mantleBOT
#

Hey, @weak lichen

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

smoky cape
#

!report Please don't call out cheaters

marble mantleBOT
#

Hey, @limpid laurel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

oblique merlin
weak lichen
limber jacinth
#

Hello, kind of strange sittuation happened I was banned on 2x moded, I have not played this server and can't connect to vannila witch I played on a couple of hours ago, would it be possible to check if this ban was not a misstake my steam id is 76561199118736783

upper lark
#

!appeal @limber jacinth

marble mantleBOT
#

Hey, @limber jacinth

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

limber jacinth
#

The strange thing is that it says I was banned 4 months ago when I literally played on the other rustoria server today

weak lichen
#

!appeal @limber jacinth

marble mantleBOT
#

Hey, @limber jacinth

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

limber jacinth
#

Do I check that I was banned for VPN, beacasue I messed with my ethernet settings?

weak lichen
#

In game press F1 and it should show your ban reason.

limber jacinth
#

The reason is hacking

weak lichen
bitter quiver
#

i need some help

leaden flax
#

Is there a mod I can speak to about speeding up my false affiliation ban?

bitter quiver
#

!admin

weak lichen
weak lichen
bitter quiver
#

can u come to support

leaden flax
weak lichen
weak lichen
leaden flax
#

How much longer do you think? It’s been around 14 hours since submitted

bitter quiver
#

someone is griefing on us small and put a tugboat to play fishing village

#

so u cant get a boat out

weak lichen
leaden flax
#

Would it be at all possible to speak with the banning admin? I truly believe they did their best judgement on the information they had but they did not have all information, just would like to speak to them to clear up things

weak lichen
leaden flax
#

Just out of curiosity is there any punishments to an admin who made a false ban by “affiliation”. I’ve been playing 13 hours and never been banned for inviting somebody random into my team UI

#

13k hours*

limber jacinth
#

Papa last wipe same shit happened to us

#

we invited random and each got 7 day ban in addition the ban ended and we had to still wait for another 7 hours for some admin to unban us

#

Now I am banned "since 4 months ago" literally played on the server today

leaden flax
#

Streamers do it too

limber jacinth
#

not as ridiculous to have been banned "since 4 months ago" on the server I have played a year ago 😄

leaden flax
#

I mean if the guy we spinning around in circles and shooting an ak and killing everyone then we obviously would have kicked him and reported him but we had no idea this guy was cheating

#

Yeah that’s fucked up minau

limber jacinth
#

with the guy we played with we haven't killed anyone while taking braddely together, was the only thing we did with the allie still got banned for "unfair adavntage"

#

guy comes to our base "wanna take bradely together" after that we get ban 😄

leaden flax
#

What’s so fucked up is random cheaters go around doing this and get invited to peoples teams who are friendly.. they know their intentions could get other people banned and they could care less

limber jacinth
#

Ok at least this time I got unbanned in 15 minutes speedrun 😄

#

and papa you will probably have to wait 7 days

ocean void
leaden flax
#

7 days u waited is absurd

#

Hey does making my steam account public help the admin?

#

In the case of re appealing

hexed nimbus
near halo
#

how so we didnt cheat not even once

leaden flax
#

If my appeal gets denied some real behind the scenes admin work is to be questioned

near halo
#

same goes to me

#

7days

leaden flax
#

Urs is taking 7 days?

near halo
#

how so we didnt even cheat and we got no profit even if our party was cheating

leaden flax
#

1-3 days my ass

near halo
#

yes 7days

hexed nimbus
#

playing with cheater is a 7 day temp ban

leaden flax
#

What’s crazy is the system in place is based on the admins discretion to get to it “when he can”

near halo
#

why so we just got invited to play with them as you can check we just got invited like 2days ago we didnt even got loot from it

#

im questioning if you got invited then you suddenly get banned for no reason just by being party with them

#

like wtf

leaden flax
#

Yeah it’s ridiculous

hollow current
leaden flax
#

I report cheaters on the daily who never get banned and I get banned for just being in a team ui of someone random

grizzled widget
#

there is no way im getting denied when my account banned 4 years ago and it wasnt even me

near halo
#

or SMT has friends in here thats why they reported who raided them lol

hollow current
#

??

near halo
#

so funny after all the reports not yet proven that he cheated

hollow current
near halo
#

3,013 hrs

#

on rust and you think they are cheating

leaden flax
#

Do admins look into let’s say for example the random cheaters battle metrics to see how long they were on the server in comparison to the people they are accusing of affiliation?

weak lichen
#

Bro you need to be patient and wait. I'm sorry it sucks but that is the process. Coming here and complaining isn't going to do anything good for you man.

near halo
#

even installed the turbines so that if someone cheated game would crash

hollow current
#

If the guy who got banned for cheating thinks it's unfair he is more than free to reach out to our staff managers @balmy cypress or @neat pumice

near halo
#

ya no problem next time please focus on what are the real cheaters and not sometimes they are just good in games will try to reach for the staff managers

leaden flax
#

That’s the thing I don’t know this cheater nor know how to contact him😭😭

hollow current
limber jacinth
hollow current
limber jacinth
#

the most insane thing that the appeal is read by the same admin

hollow current
limber jacinth
#

I added screenshots that the first message he ever sent me after the ban

hollow current
timber bridge
#

Its funny how you invited a random to your team that was cheating but blame the admins for enforcing the rules that have been in place forever. Its not the admins fault you invited a cheater to the team, deal with it bro.

leaden flax
#

I know William but “just waiting for a response” is crazy because the rust wipe is still occurring and I payed for vip. If I stay banned the rest of the wipe it’s just pointless

limber jacinth
#

no previous comunication 4 of us were holding far away couldt even hear each other

hollow current
leaden flax
limber jacinth
#

it would be fair if all cheaters get banned jsut saying that

#

sooner or latter some ex admins will get eac

near halo
#

same if they proved to be a cheater

#

not cOOP with some player who got raided and report a cheater

limber jacinth
#

maybe a year half a year just eac works really slow

hexed nimbus
hollow current
limber jacinth
#

nor has he shile he was with us

timber bridge
hollow current
leaden flax
#

William do admins look into battle metrics before banning

limber jacinth
#

we had a deal with him he gets rockets we get the rest

#

nor did he get c4 or rockets we didn't get m2 or l9

raven mist
limber jacinth
#

how am I supposed to know random neigbour is cheating

weak lichen
limber jacinth
#
  • we did not gain any unfair advantage UNFAIR
#

this thing wasn't looked at our appeal

weak lichen
limber jacinth
#

How am I supposed to know?

leaden flax
#

Can I know who banned me too?

rotund hazel
placid schooner
#

How long do appeals usually take?

tawny shoal
placid schooner
#

Thanks noodle

mystic raptor
#

whos lkitty

timber bridge
#

Supposed they ask you to come to discord... Shoot them a message if they don't respond here shortly

mystic raptor
#

i think someone is going to join me shortly

timber bridge
#

sounds good

mystic raptor
#

not to me..its like going to see the boss lol.im scared haha

timber bridge
#

I wouldn't worry too much

mystic raptor
#

i think it was because i might off been abit loud in chat last night drunk.

#

how long is the wait usually?

timber bridge
#

It really depends if the admin that needs to speak to you is available right now - it seems they are online so shouldn't be too long

mystic raptor
#

ok thanks,just thought was a bit weird because ive been on most of the day aswell and not in chat.just popped back from different server and got this message

timber bridge
mystic raptor
#

all day

timber bridge
#

Well, thats a good thing - that means the ban happened recently and the admin is still on. (most likely)

mystic raptor
#

and i got a chat mute last night

timber bridge
#

Shouldn't be too long - again I cannot say for sure but it's possible they are speaking to someone else atm or had to go afk for food or something - just be patient I am sure they will be back shortly.

mystic raptor
#

ok thanx for replies

timber bridge
minor temple
#

!steamid @mystic raptor

marble mantleBOT
minor temple
#

!steamid @fallen harbor

marble mantleBOT
near halo
#

yoyo i got banned for a teammate cheating which i didnt know he was is there a way to get unbanned sooner?

valid rampart
#

I GOT MUTED FOR BAD WORDS APPARENTLY WHEN I WROTE U DEFEND WITH BOWS AND KEEP AKS IN BUNKERS?

#

SHIT ADMINDS WHAT THE FUCK CHECK LOGS

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rotund hazel
valid rampart
#

can u unmute?

solemn grove
hearty fulcrum
marble mantleBOT
#

Hey, @valid rampart

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hearty fulcrum
mild herald
#

Good evening, I came to play at rustoria eu long, it says I’m banned, although I played a couple of times, there are no cheats, they didn’t call me for verification, what should I do?

#

76561198878024686

#

Good evening, I came to play at rustoria eu long, it says I’m banned, although I played a couple of times, there are no cheats, they didn’t call me for verification, what should I do? 76561198878024686

#

im from russia

weak lichen
#

!appealru @mild herald

marble mantleBOT
#

Hey, @mild herald

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

earnest mauve
#

i still have the problem where i dont show on /playtime top eu no bps 10x

earnest mauve
#

should be like 1900

past crane
#

do /playtime

earnest mauve
past crane
#

yeah 148 is pretty close to 1900

earnest mauve
#

youre a clown

past crane
#

oh ok

smoky cape
#

!report Please don't call out cheaters

marble mantleBOT
#

Hey, @old compass

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

foggy frost
#

!appeal

marble mantleBOT
#

Hey, @foggy frost

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

azure ember
#

how do i appeal for a unban ?

slim flume
marble mantleBOT
#

Hey, @azure ember

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

west mica
alpine knot
#

Hello, how did I see, on a page that you have a pirate and official server, I wanted to know if you can enter having the pirate and what antihack should I use?

toxic shard
alpine knot
#

ok but can you play with rust cracked?

noble terrace
golden owl
#

Why is my ping at 160 when it was 32 the other day?

lyric basalt
worn nymph
#

powerplant on 10x wont let me use fuse and green card

sudden moon
#

Fuck yall for banning me i was falsy game banned

chrome flume
#

help please

#

cheating on rustoria vanilla x2

#

@west mica

smoky cape
marble mantleBOT
#

Hey, @chrome flume

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

chrome flume
#

u sus

#

i have video

noble terrace
twin berry
#

I have a problem when I log in to the server it gives me

#

Time out

#

76561199514405683

hearty fulcrum
#

or verify game files

#

!gamefiles

marble mantleBOT
placid schooner
#

Why my appeal denied bro

#

Legit

twin berry
#

Time out just on rustoria server

hearty fulcrum
placid schooner
#

Is there an admin I can legit talk to

#

Instead of a website that has no reason

hearty fulcrum
#

the response you receive on your appeal is the final answer

#

and it is not an automated message. that is the admin who banned you replying to you.

placid schooner
#

The admin that banned me from 2 years ago sees my specific ticket?

#

There is no response it’s just “denied”

hearty fulcrum
placid schooner
#

No ones information was leaked, no one’s ip was grabbed, no one was harmed and in the end I’m banned for being tricked into sum shit

hearty fulcrum
marble mantleBOT
placid schooner
#

76561199071065001

hearty fulcrum
#

when you try to connect to the server, what does it say on the disconnect reason

placid schooner
#

“Doxing”

elfin barn
#

lmao what

timber bridge
placid schooner
#

And I don’t dox anybody. I was dead ass baited into posting a link bruh. Shi was awhile ago when I was a youngin and didn’t know what it was

elfin barn
#

!appeal

marble mantleBOT
#

Hey, @elfin barn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

placid schooner
#

Other than a rustoria ban, I’m squeaky clean

elfin barn
hearty fulcrum
hearty fulcrum
hearty fulcrum
marble mantleBOT
hearty fulcrum
#

please submit appeal too

placid schooner
#

But there’s no proof of me actually doxximg anyone and leaking their info. It’s so dumb

noble terrace
placid schooner
#

I alr explained in my ticket what the situation was

elfin barn
hearty fulcrum
noble terrace
elfin barn
#

thanks alot, best rust servers, best admins

placid schooner
noble terrace
hearty fulcrum
placid schooner
#

There’s no evidence of me leaking any harmful information

solemn grove
elfin barn
twin berry
#

Bro

solemn grove
twin berry
solemn grove
long wren
#

?

twin berry
noble terrace
dark radish
#

i am an administrator

solemn grove
#

🙏🏿

placid schooner
#

lol boy got fans

hearty fulcrum
#

i am an administered

twin berry
#

Can you check that

solemn grove
hearty fulcrum
twin berry
solemn grove
placid schooner
#

Do admins need to fill out a w2

twin berry
solemn grove
placid schooner
#

Kai I’m actually apart of moms against marijuana steam group too!

swift flame
#

why isnt the website registering that ive joined the steam group, or followed the twitch and youtube

dire garnet
#

how do i make a ticket

smoky cape
marble mantleBOT
#

Hey, @dire garnet

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dire garnet
#

!ticket

marble mantleBOT
#

Hey, @dire garnet

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dire garnet
#

!appeal

marble mantleBOT
#

Hey, @dire garnet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

swift flame
#

!ticket

marble mantleBOT
#

Hey, @swift flame

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hearty fulcrum
#

as for twitch, admins and devs are aware of an issue with the auth. we are still waiting to hear back on a fix for it.

#

and idk for youtube, sorry

hearty fulcrum
#

@true ore hello, is there something we can help with?

marble mantleBOT
#

Hey, @hearty fulcrum

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

true ore
#

seems like someone specifically is not caring about what we are caring about so im looking to help this go faster in the most polite way possible.

noble terrace
hearty fulcrum
#

^ please try to get in touch with luke, and you will be able to get things sorted or get the answers you need

leaden flax
#

When is he usually available

solemn grove
#

theres no way around it

leaden flax
#

That’s wack

solemn grove
leaden flax
#

But why is that the policy2 weeks for a false

#

Makes no sense to not just unban them after the proper information has been received?

hearty fulcrum
#

it is not a false if the person who was in your team was cheating. i understand that you did not really know them well, but i hope that you can learn from this experience and be more careful who you choose to invite in the future.

noble terrace
#

they have zero idea of anything about your ban

#

Red name = admin. Light blue name = chat mod. Yellow name = normal player

timber bridge
noble terrace
clever matrix
#

Appeal #1257b5

smoky cape
clever matrix
#

admin please help me

true ore
#

yup ive pmed lyke

smoky cape
clever matrix
#

Appeal #1257b5

#

@smoky cape

smoky cape
#

You have to be patient

clever matrix
#

why he dont text back

#

or say something

smoky cape
#

Appeals trake 1-3 buisness days

clever matrix
#

ok

leaden flax
#

So appeals take 1-3 business days but if ur appeal gets approved then how long to be unbanned? Like 10 ten more days?

smoky cape
#

If it gets approved you are automatically unbanned

true ore
#

ayo who deleted that

smoky cape
#

Uh no

leaden flax
#

I see

smoky cape
#

Might wanna go to a therapist

true ore
#

that was a nice read

near halo
#

haha

leaden flax
#

Lmfao I was reading that

#

Put it back😭

smoky cape
#

Not the channel for that

near halo
leaden flax
#

Why does everyone tell us “ur gonna be banned 7 days or 2 weeks” is that just their personal experience dealing with an appeal?

noble terrace
#

typical association bans are 7 days

noble terrace
#

Can be more if it becomes a recurring issue

true ore
#

with players that clearly never play with cheaters

proper osprey
#

Hi Is there a wind turbine limit on NA long

true ore
#

ig since youre gonna be specific, had*

hearty fulcrum
#

7 days as jyrcella has already said

hearty fulcrum
timid glade
marble mantleBOT
#

Hey, @true ore

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

noble terrace
noble terrace
timid glade
#

jyrcell u should make me a chat mod for main

timid glade
#

uhh

#

they dont like me always decline

#

i got a clean chat history and everything

torn nest
#

Report 2 players for maybe toggling can yall Check or na need evidence?

marble mantleBOT
#

Hey, @torn nest

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fallow kernel
#

sooo when am i gonna get unbanned i legit waited two days i got association ban this is my first ever and i didnt know he was hacking

#

i was tryna play wipe with my friends and i cant\

marble mantleBOT
#

Hey, @fallow kernel

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

placid schooner
#

been in waiting for an hourrrr

near halo
#

I got unbanned but now im banned for ban evasion

noble terrace
near halo
#

like wtf

noble terrace
#

He is most likely not even awake right now

noble terrace
marble mantleBOT
near halo
#

please help me out man

placid schooner
#

i think a chat mod told me to join support so i joined when i had the chance when i got home

noble terrace
placid schooner
#

a ban

noble terrace
noble terrace
near halo
#

76561198852884970

noble terrace
noble terrace
#

!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

placid schooner
#

76561199071065001

near halo
#

and look at it cause that's prob the reason

idle forge
#

Why stats on mondays are not working

near halo
#

and I cant

noble terrace
placid schooner
#

i would like to speak to an admin about a ban if possible, appeal been declined but i believe my situation is different

near halo
#

🤦🏼

#

it says

#

ban already appealed

noble terrace
placid schooner
#

thank you for your help

noble terrace
near halo
placid schooner
#

its all good. just a quick question, is there anything you can do about it? or just management

near halo
#

Jyrcella I can't appeal

idle forge
noble terrace
noble terrace
noble terrace
placid schooner
#

thanks!!

near halo
wary osprey
#

map vote links are broken for vanilla main

noble terrace
wary osprey
near halo
#

btw I just got unbanned right, now why am I banned again?

#

I think I got trolled by one of your admins

timber bridge
near halo
#

cause I just found out he said "heya, youve been unbanned. Thank you for your patience and in the bottem it says "Your appeal has been denied. You are no longer able to add to the appeal"

noble terrace
#

It was probably originally accepted and then reopened and denied.

noble terrace
#

Due to new information coming to light

summer sleet
#

<@&274971100184576010> why in Eu medium don't work fireworks

noble terrace
#

But I am not the admin who banned you so wouldn't be able to elaborate

near halo
#

I just wanna fucking play i never cheated

summer sleet
#

he just flaming and don't shoot

near halo
#

aight

summer sleet
#

and he stay all time, and don't shoot, wtf

noble terrace
#

I will forward it to developers

summer sleet
#

okey, thx

near halo
#

how will the "admin" will reach out to me

#

I don't have a appeal open

placid schooner
#

same here

noble terrace
#

Same to you conar^

placid schooner
#

ahh i see

#

🐐

near halo
#

aight

raven bison
#

@summer sleet still not working?

ruby seal
#

!ticket

marble mantleBOT
#

Hey, @ruby seal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

high wharf
#

my loot bugged on the safezone

#

what i do?? i can´t loot my bag in the safe

#

its a bag full component dude... someone can help me?

#

anyone can help me???

#

someone can help me?

hearty fulcrum
high wharf
#

i have prints

hearty fulcrum
# high wharf yeah

i'm not sure if that's something a rustoria admin can help with. if it really is your bag, then it seems like it's a facepunch bug

high wharf
wispy dirge
#

The admins do not interfere with game play, sorry.
What is keeping you from getting to the bag

high wharf
#

So it's part of the game, some idiots pushing your mini and your body bag if it disappears is completely your problem?

#

on the safezone

thin plover
#

we do not interfere with gameplay like these two said

high wharf
# thin plover we do not interfere with gameplay like these two said

Thank you for not being able to do the only thing you have to do, which is to provide support and help to the players, ignoring something that is clearly a bug in the modification of your safezone, have a good night and thanks for nothing to you and everyone others who behaved with short arms in the face of the real situation of a player who has been playing there for years

thin plover
torn nest
#

Report hacking

marble mantleBOT
#

Hey, @torn nest

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

marble mantleBOT
#

Hey, @full seal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

brisk wasp
#

is there an fps issue with mondays server ?

burnt hinge
rare rampart
#

when will Eu mondays be up again

lilac gyro
rare rampart
#

no idea, i think so. I only get about 60 fps oni t

lilac gyro
#

I too onky 60

coarse void
#

How long mondays res?

timber bridge
hearty fulcrum
hearty fulcrum
burnt hinge
hearty fulcrum
# burnt hinge That account is unbanned but this account was banned as it was in the same ip of...

okay, if that account has been unbanned, then please tell your teammate to make a new appeal for the new ban on the 4070Ti account and let the admins know about the other account. you can help them write it out in english, but they have to log in and send it through their own account. they can also explain in their native language, and an admin can use a translator or ask our staff members to help translate (if we have anyone who speaks that language).

#

if the previous account has not been unbanned, they need to appeal that first

burnt hinge
#

I don't speak their language I can only communicate through google translate so its hard for me to explain to them how to log into the website and make an appeal

hearty fulcrum
#

okay tell them to come to waiting for support, and i will try to help them

#

do you know which language they speak?

burnt hinge
#

They are from China man, they don't use discord

hearty fulcrum
#

okay

#

don't use discord?

#

how are you communicating

burnt hinge
#

Through steam messages

#

been playing with them for 2 years now and only communicate with them through steam haha

hearty fulcrum
#

tell them to make discord please. i cannot help them otherwise. if they cannot come to discord, it is up to you to relay the information i provided above or up to them to find out on their own

burnt hinge
#

There is no way for them to make an appeal if they dont have discord?

dark radish
#

neither of those accounts are banned

burnt hinge
#

Oh they are unbanned? Thanks for letting me know

dark radish
#

they have been unbanned for the last 12 hours

burnt hinge
#

oh sweet they still think they are banned i guess. I will let them know

#

thanks anyways

coarse void
#

where i can report cheater? EU MONDAY, its getting out of hand......

dark radish
#

make a ticket

coarse void
#

so many people have esp now

#

where

dark radish
#

/ticket command

marble mantleBOT
#

Hey, @dark radish

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dark radish
#

include all info and proof

hearty fulcrum
umbral iris
#

eu main

#

eumain When to erase?

cursive kayakBOT
#

@umbral iris

:flag_eu: EU Main

IP: connect main.rustoria.uk:28010
Next Wipe: <t:1708614000:F> (<t:1708614000:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for Next Map

ruby panther
#

yo US long cargo is bugged

marble tangle
#

Are there any scheduled wipes for wednesdays?

hearty fulcrum
hearty fulcrum
coarse void
#

so many cheaters in eu monday atm

tall lichen
#

YO ANY ADMINS ON

hearty fulcrum
# coarse void so many cheaters in eu monday atm

i am sorry to hear that. you can use the "/ticket add (steam id) (message)" command in game chat, and you should be able to submit the reports much quicker. admins will take a look at them in the order they receive the tickets!

tall lichen
#

I JUST DID A TICKET IF U CAN LOOK AT IT that would be great on us med

#

thank u

hearty fulcrum
#

so if there are a lot of tickets, it can take a little while

tall lichen
#

ok thank u man these hacker make this game shit

humble moth
#

Does anyone know the administrator of American service alone

crimson sun
#

Does disconnected:hacking mean that im banned for hacking?

slim flume
#

!appeal

marble mantleBOT
#

Hey, @slim flume

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slim flume
#

Create an appeal

crimson sun
#

it writes that i was banned 5 months ago

#

but i played the day before yesterday on eu long

#

and everything was ok

slim flume
#

?steamid

marble mantleBOT
slim flume
#

Send your SteamID here and when an admin is available they will look into the situation and see what they are willing to do from there.

crimson sun
#

76561198924512569

coarse void
#

why so many russian and chinese people on eu servers??

royal solstice
narrow valley
#

they shyould have their own little bad server where everyone is cheating lmfao

#

ye fck this server, literally full of cheaters

idle forge
#

!ticket

marble mantleBOT
#

Hey, @idle forge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

remote marten
#

Go there and a staff member will look into

meager glade
#

my account get a vpn ban ,i cant join the serve now

#

anyone can help me ? i really like this server

remote marten
marble mantleBOT
#

Hey, @meager glade

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

remote marten
#

Hey @meager glade submit an appeal and a staff member will get in contact with you soon

meager glade
#

thanks

lapis verge
#

please come quick

remote marten
lapis verge
#

cheata

#

i got clip and everything already ticket add done

slim flume
#

Then please wait for an admin to respond to your ticket.

lapis verge
#

bruv

slim flume
#

Have you included the video evidence in the ticket?

lapis verge
#

its ingame ticket i did

remote marten
#

A staff member will be dealing with your ticket soon

lapis verge
#

thats just perfect isnt it

#

thank you so much

hybrid void
#

<@&274971100184576010> can i get help

#

/ticket add

marble mantleBOT
#

Hey, @hybrid void

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

remote marten
#

!appeal

marble mantleBOT
#

Hey, @whole nymph

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

remote marten
#

If it still won’t let you appeal wait and someone will speak to you shortly

torn heart
rotund hazel
#

create a generic ticket

formal prairie
#

@torn heart Hello, I played on Russoria.co US Mondays, killed players, got weapons, ran home, the server was restarted, I’m kicked: Hacked, I’m ready to go through all the checks.

marble mantleBOT
#

Hey, @formal prairie

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

grizzled coral
#

Hello, I played on your server rustoria.ru 2x vanila, after I was thrown off the server and my team killed me, I can no longer log on to your servers, writes a hacking error, I have never used cheats or anything related to them, I play through the MTS fog play program myself. help please.

marble mantleBOT
#

Hey, @grizzled coral

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fallow kernel
#

bruh ive been waiting to get@unbanned for@association this is my first ever ban

#

its been 3 days basically

#

this is unbelievable

marble mantleBOT
potent junco
#

<@&274971100184576010> Hello, recently one of your admins told me that I can get a media person status (in-game role) on your servers, by applying a twitter form. Where can I find this form?

subtle cape
#

No need to film a form

fallow kernel
turbid vale
#

@subtle capeAppeal #fe4f68
Hello! I got banned for cheats by mistake! Since I do not play with cheats and never played. Besides, I'm on Rustoria. co played very little. Please reconsider the reason for the ban! Thank you

wheat wedge
#

EL long some cheaters near excavator

placid schooner
#

Ay we’re all waiting

#

Patience

smoky cape
marble mantleBOT
#

Hey, @wheat wedge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

paper hemlock
#

when u sit in the boat, you slip out all the time and there is a message with iceberg collide or something. i cant drive my boat guys !?

#

and you get dmg!!!

clever matrix
#

WTF

#

Appeal #1257b5

#

DENIED WITHOUT ANY ANSWER?

slim flume
#

There is probably a good reason as to the admin that responded to your appeal to leave you without an answer and to remain banned.

humble moth
#

咕咕咕咕

hearty fulcrum
paper hemlock
#

damn ok thx for the info!

woven crown
#

Hey, thank you for banning cheaters on US mondays.
I have a problem with some cheater team are not banned and after their teammate got banned started doorcamping me and trash talking and they are my neighbors also they gonna raid my base soon. Ticket #8c5d71

remote marten
hearty fulcrum
woven crown
hearty fulcrum
woven crown
#

okay thank you for explaining, im making ticket

heady crest
#

Can i talk to somebody in the support chat? Im in the waiting for support call

smoky cape
heady crest
#

Regarding my appeal, was hoping to have it looked over. Been like 20 hours since submitted.

#

Or even spoken over

smoky cape
heady crest
#

Lovely

woven crown
#

im so mad about what just happened all day

#

i been only fighting cheaters all day

#

the worst thing is i got raided by them

#

in the end

#

idk why this have to be like this

#

the cheater friends are now happy after doorcamping me for 2 hours and raiding me after

ebon aurora
#

any fat admins ?

broken aspen
#

EU Monday dying, made me glitch away my coffee can helmet

woven crown
#

fuck me im just a loser sadge

ebon aurora
#

any stupid admins ?

#

answer you dumb pieces of shit

hexed nimbus
west osprey
west osprey
west osprey
hexed nimbus
placid schooner
#

Why they hating

clever matrix
#

admin just denied my appeal for no reason

west osprey
#

@ebon aurora hello?

placid schooner
#

76561199071065001

remote marten
turbid vale
#

@subtle capeAppeal #fe4f68
Hello! I got banned for cheats by mistake! Since I do not play with cheats and never played. Besides, I'm on Rustoria. co played very little. Please reconsider the reason for the ban! Thank you

blazing cave
#

hi, may I know what to do if my account is banned?

marble mantleBOT
#

Hey, @turbid vale

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

smoky cape
#

It will be looked into as soon as possible

hearty fulcrum
hushed sphinx
#

Hello, I can't log in to the server, I'm immediately kicked and writes hacking

marble mantleBOT
#

Hey, @hushed sphinx

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wide ruin
#

can someone appeal my ticket

#

V3NOM

rotund hazel
wide ruin
#

oh ok ty

#

mta how do i check if it gets apealed\

#

?

timber bridge
#

You will see the appeal history once you login.

harsh dragon
#

any admins on to check my appeal?

rotund hazel
wide ruin
#

ok

slim plank
#

any adm?

slim flume
#

What seems to be the issue?

slim plank
#

can we do a private talk?

slim flume
slim plank
#

acc friend request so i can send the msg @slim flume please

wide ruin
#

what admins respond to ban appeals?

smoky cape
wide ruin
#

is he online?

smoky cape
wide ruin
#

oh

fluid gyro
#

how to make ticket

smoky cape
marble mantleBOT
#

Hey, @fluid gyro

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

warm night
#

!ticket

marble mantleBOT
#

Hey, @warm night

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

#

Hey, @upbeat fog

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

simple stratus
#

!ticket

marble mantleBOT
#

Hey, @simple stratus

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

placid schooner
#

Waiting

#

Waiting waiting waiting

noble terrace
placid schooner
#

Not yet

#

It’s all good I understand admins get busy but I would just like to resolve this issue

noble terrace
#

Did you not get a response?

placid schooner
#

They said wait for management, just don’t know how long it’s gonna take

#

I think it was Gareth

neat pumice
placid schooner
#

Is there anyway I can even explain my situation. It’s super frustrating for something that happened 3 years ago out of my control

placid schooner
#

Didn’t even dox anyone or post anyone’s information in chat

#

Crazy

marble mantleBOT
#

Hey, @placid schooner

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

broken galleon
#

bps never wipe on us mondays right

#

like not even on force wipe

hearty fulcrum
near halo
#

when is the guy dming me

#

like bro you unbanned me to just get banned again

#

banned for cheating I get unbanned now Im banned for ban evading

#

It's so bs

remote marten
storm inlet
#

Hello

#

is this the place to report players? There is a duo with an attack heli at Outpost on US mondays doing heli bomb in every single mini leaving outpost... I think its pretty broken and ridiculous

#

nickname Storm and the other I dont remember

marble mantleBOT
#

Hey, @storm inlet

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

timber bridge
#

However, Heli bombing is not against the rules.

storm inlet
#

in the safe zone?

timber bridge
#

No.

storm inlet
#

if its not against the rules I wont even bother then

#

thank you

#

it breaks the game tho

#

makes the server very non enjoyable... like you go to outpost to try to recycle or buy a mini and there is a duo sitting there doing nothing just waiting for another mini to show up

timber bridge
#

I mean you are welcome to get a admins opinion as I am not a admin anymore but they will likely say the same thing.

#

I get that it's a scummy thing todo but there's nothing in the rules about it so that's all it is.

remote marten
storm inlet
#

I mean I dont have a video or any evidence about it but if you just connect at the server right now and go to outpost you will see they are sitting there waiting for other people/mini to show up

storm inlet
#

waiting for facepunch to do something regarding this is frustrating

#

I literally had 2 hours to play and wasted 1.5 hours at Outpost trying to leave with a mini, and loosing the minis

unique elbow
ocean void
valid lynx
#

Yo Gareth, I have an important question for Ryan that I'd like to go over, with him in a vc

gleaming hound
#

3 edits to the message, impressive

valid lynx
gleaming hound
valid lynx
#

Its about a milestone no one has passed before, and could be indented into Rustoria history

valid lynx
#

it has to do with farm stats

gleaming hound
#

Is it a suggestion or feedback?

valid lynx
gleaming hound
#

Fair enough, your best bet is to go into #feedback-suggestions - Both Gareth and Ryan look at that the most often.

upper escarp
valid lynx
#

I'm about to pass Magisk Gris (Another Rustoria player) in wood stats

livid tapir
livid tapir
#

pillars of their respective teams

timber bridge
livid tapir
#

theres a reason you will forever be a solo

desert imp
#

Help pls. Force Wipe what is it?

ocean void
ocean void
desert imp
#

Omg man thank you

north bison
#

THERE IS A CHEATER IN RUSTORIA MAIN AT TRAIN

#

THERE IS A CHEATER IN RUSTORIA MAIN AT TRAIN