#support
1 messages · Page 426 of 1

Marc I administrator online?
@ marc
?steamid
Hey, @cursive gyro
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199493950685
I want to talk to you, I'm very anxious because I can't play games so far
I am a player from China,I love this game very much, and I also hate hackers very much
Thanks
@marc 76561199493950685
If you suspect me of being a hacker, I can provide you with the proof you need
.
Thank you very much for your help
👍🏻👍🏻
Thanks
how do i check when my ban is over
you can try to connect
ye i cant get on rn but ill try tmrw
I'm banned from the server. How can I get help?
Hey, @cedar steeple
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hello i need help
hello, how can i help you?
Hello i need help
Hey! With what do you need assitance?
I would like to report a hacker, dont know how to tho
!report
Hey, @fallow bramble
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Go over to the website and make a ticket in there or type /ticket in-game
Make sure to provide as much information as you can.
Alright i will, thank you!
how long is playing with hacker ban
it depends how many times you've been banned for the same reason before
it is probably a week, but i'm not sure
!appeal
Hey, @simple galleon
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
lit thanks for the support
it depends on the situation, but only the admin who investigated and placed the ban can respond to the appeal and make a decision, so it does take a little longer than tickets

JC
how to report?
!ticket
Hey, @viscid wasp
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!ticketcn
您好, @hearty fulcrum
如果您要举报违规玩家,请使用以下方法:
- 使用我们的举报网站 https://rustoria.co/support/report,并请附上任何与之相关的信息
- 请在游戏公屏输入 /ticket,并包含违规者的ID以及具体违反了什么规则
如果您想要在举报中提交证据,请使用以下方法:
- 如果需要提交截图,请上传至Imgur或者类似的网页并将链接附入您的举报。
- 如果需要提交视频证据,请上传至YouTube或者其他视频网站并将链接附入您的举报。
如果您被服务器封禁并且想申诉,请在Discord频道输入 !appealCN
???
You are permanently banned from rustoria on another account for cheating (it also got gamebanned)
you can't join on a new one
im not cheating
I'm not saying you are now, i'm saying you were cheating
which got you a hacking ban which makes you unable to play on rustoria
how would you proove than an account is not yours ?
May I ask when?
I didn't dig much but one was from 1,5y ago
We are currently discussing this account
doesn't matter, when you are banned it affect all your account
you as a person is banned
Marc is there an explenation about being association banned because of a team mate / someone who has TC access etc etc ?
we can't tell you what got you, but we can tell you who it is if you don't know yet
Why is my previous question only now banned?@toxic shard
Is it relevant ?
And why am I permanently banned? It shows that I want to talk to you?
you can drive without licence for months, what matters is that you drive without licence not when you get caught
This has left me very disappointed
Shouldn't have cheated in the first place
Is it possible that I didn't cheat at all?
Hey Marc is it better to send you in DM/PM or send it on here ?
"When someone is banned for cheating it affects his current account and every future account he would create, you can't come back"
That's not possible, you got caught by us and by facepunch, which means there is no doubt
Do many people report me and you ban me for no reason
Your statement is not something I agree with
TBF, The ban system is super solid in 5+ years only seen 1 false ban 🤔
No, as I told you, you are banned because you cheated in the past, on a previous account
We don't provide evidence, I already provided you with more information that I need to
Do we players not even have this right?
No
Then make it public
We can't either
Yes, you are one class higher than us
Proof includes our method of detection, if we expose it people will use this information to avoid future bans
I will never play this disappointing game again
Well for the game do what you want, for rustoria you can't join back anyway
@hearty fulcrumWhat are your views on these
He is a chat moderator, he does not have access to the ban informations
You got caught cheating by both us and EAC and you are telling me you didn't cheat.
I was mistakenly banned once
here we go again ...
goodbye
well the "false ban" was done by us (rustoria) and was confirmed with a gameban following it
I don't know how you can call it a false ban when 2 separate entities, without sharing information end up with the same conclusion
:)
Hey, @toxic shard
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
@cosmic knoll ^
_<
Report?
he just stay my base and we can not out for work
This team have so many cheater
I don't see any report open from you
I actually can't found any report from you ever
my team mates report so i don want to report
did you/they followed the procedure above ?
@cursive gyro @cosmic knoll my teammates
wtf?
well 老y won't be able to report anyome he is not welcome on the server
who are u bro
Don't mind, translation issue I guess
OK i report again
perfect
those goes to FP
Yes, now I see it, someone will look into it as soon as possible
bro
One important thing @viscid wasp for your security (to be able to continue to play) it's important that you don't allow ovo to come back
otherwise you rish a ban for playing knowingly with a ban evader
it has torturedd us for more than an hour
Hey, @slim glen
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!ticket
Hey, @slim glen
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
/ticket
Hey, @echo spire
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
@slim glen @cosmic knoll see your reports went throught and an admin ban him 🙂 reports is the way !
Is there any point in waiting for hair removal (1-3 days)? He just banned me 3 times for playing with a cheater (I just added a neighbor to the team). Why is it written that you have to wait up to three days if the administration does not give an answer even after 6 days
ok i see he was ban
but his teammates y not ban?
i submited again about his friends
thank you marc
@toxic shard
let me take care of him
Is there any point in waiting for hair removal (1-3 days)? He just banned me 3 times for playing with a cheater (I just added a neighbor to the team). Why is it written that you have to wait up to three days if the administration does not give an answer even after 6 days
hair removal ?
well if you are speaking about a response to an appeal it can take up to 3 business days, but it doesn't mean that the appeal will be approved
he maybe quit game
I banned him
SORRY. Does it make sense to wait for a moderation response (1-3 days)? He just banned me 3 times for playing with a cheater (I just added a neighbor to the team). Why is it written that you need to wait up to three days if the administration does not respond even after 6 days?
How will I understand that he is a cheater?! If I just accepted an offer to join a team from a random person in a peaceful city, and I get banned in 2 minutes.
I just don't understand the point of giving players false information? The site says to wait 1-3 days, but moderation does not respond even after 5 days
just shut up and hold that L lil bro, wait the 3 days
when did you appealed ? (also it's in business days for instance 3 business day from today is thursday)
Moderation on the site simply ignores it. Last month I spent two weeks in a bathhouse playing with a cheater. The first time I added a random player who settled next to me on the team and came to ban me. The second time after the ban was lifted, I went to the server and played for 30 minutes (I didn’t add anyone to the team) and I was accused of playing with a cheater, although I played 1. And in two requests the moderation on the site never responded to me
niiiiice rustoria
i see u have payment support
and etc but no cheater support 🙂 guys running around 2x rustoria cheating and cant report
less goooo
keep donating to this server guys!
rage cheating and esp only server
76561198360895862 VPNban
you can report directly from the server using /ticket add * your report * or use https://rustoria.co/support/report to do it trough the website so you are wrong about not being able to make a cheater report lol
Solved, give it 5 minutes and re-connect
Hi, please join: https://discord.com/channels/274965952116817920/368790610783764480
just want to have a chat
Hi, im waiting for you
How to appeal
!appeal
Hey, @umbral iris
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
im in queue can you push me
Still can't get in
I've been trying for five minutes
76561198360895862 VPNban
Try again, 5 minutes
Gareth can i ask u a question?
If i got banned for teaming with the clan " ogtexas" on rustoria 10x
How come my teamate isnt banned and the no members from ogtexas are banned?
Could you explain that for me
Also could you explain how a friendly conversation clasifies as teaming?
if you could answer this for me id love it
Because monologic wont respond to me and ive @d him and dmed him
I have no idea about your ban, and Monologic will no doubt get back to you when he has time.
could you please explain about how a 5 minute conversation with someone classifies as teaming please?
Because according to skylinegtst that is teaming and he refuses to respond to me on discord
( i have to appeal via discord bc my thing is broken on the site)
He just told you he dosen't know anything about the context behind your ban, please just be patient and wait on a response from Mono, i'm sure like gareth said he will get back to you as soon as he is around.
thats awesome and i can appreciate that
But i want someone to explain how a 5 minute chat classifies as teaming.
i really would like to know
I understand these situations are frustrating, but please just remain patient regarding a response from Monologic, he would be best to answer any questions in regards to specifics of your ban in all capacities, otherwise this conversation will just go in circles.
Could you please explain how a 5 minutes chat classifies as teaming though
I really want to know soon so i can warn others about it
Sinse it obviously is not in the rules
The question is too broad to have a specific answer, a conversation about what? A conversation can range from "How long have you been playing rust for," to "We are gonna go raid AZ13, Do you want to help us and we can split loot" It's all situational, as most situations are.
i have a clip if you wanna see it
it will have to be streamed though because it is too large to upload
essentially the convo was just us catching up cos i only speak to him every other weekend and we was just us saying we could merge clans in a future wipe
I'm not available for a VC, nor would showing this info to me directly have much impact as I have no ruling to overturn another administrators ban, I'd wait to have a conversation with Monologic, and show him said clips, as that would be under his jurisdiction as staff manager.
alright sound, do you know when he is available because i just wanna get this sorted sinse i know it is false and it was a silly reason to ban me for teaming over someone having a " catch up" convosation
I understand the frustations and angst to have it reviewed, I'm sorry that it's not able to reviewed sooner, I'm not exactly sure of Mono's exact schedule, but he should be around within the next fews hours, once again I understand the frustrations of this, and we truly do appreciate the patience you are able to express.
thank you, Could you ask him to dm me back whenever he is online, it would be greatly appreciated
I'll be sure to do so when I see him online next, if he hasn't already gotten back to you by then.
alrighty thanks!
why you can't report?
admin there is no cars in 2x vanilla
i am looking everywhre on the roads and not a single car
Probably all taken, if they are taken, there is a limit on the amount that can spawn
will they spawn again?
What's up
!appeal
Hey, @clever matrix
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Appeals take 1-3 buisness days
i got ban playing with a hacker but we are pretty sure no one hacked
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Appeal #a54d67
Appeal #1257b5
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Appeals take 1-3 buisness days @clever matrix @near halo. Asking for it to be looked at in discord wil not speed up the process
yes i know it
almost all of us got baned after the update please fix it thank yu
you just need to be patient like everybody else that makes a appeal
okay will wait for it i was just playing and i had no sleep
server has some issue please fix it
Hello! 2 months ago my steam account got hacked and i didnt play rust a like 2 months so i revived it and then tried to play rust and on some rustoria servers i am banned because of hacking but it wasnt me playing with hacks. Now i don`t know what to do becuase i want to play but i am bannedd kinda like for nothing
Can someone help me?
!appeal
Hey, @loud cairn
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
EU MED LAG SO HARD
EU medium laging so hard
EU medium laging so hard
It's getting looked into
EU medium laging so hard
i still gave VIP but im in a queue rn
!network
Hey, @weak lichen
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
!report Please don't call out cheaters
Hey, @limpid laurel
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
when eu medium stop lagging and start working good?
Hey SteeK, we've sent the network support a notice and they are looking into it as we speak.
Hello, kind of strange sittuation happened I was banned on 2x moded, I have not played this server and can't connect to vannila witch I played on a couple of hours ago, would it be possible to check if this ban was not a misstake my steam id is 76561199118736783
!appeal @limber jacinth
Hey, @limber jacinth
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
The strange thing is that it says I was banned 4 months ago when I literally played on the other rustoria server today
!appeal @limber jacinth
Hey, @limber jacinth
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Do I check that I was banned for VPN, beacasue I messed with my ethernet settings?
In game press F1 and it should show your ban reason.
The reason is hacking
Then I would put that in the reason for the ban.
i need some help
Is there a mod I can speak to about speeding up my false affiliation ban?
!admin
Have you done the !appeal?
Whats up?
can u come to support
I did an appeal but just sitting and waiting for a response is not all that fun
I'm sorry for the delay but unfortunately we don't have the information needed to look at your ticket. Please be patient they will get to it.
I can't. What do you need sir.
How much longer do you think? It’s been around 14 hours since submitted
someone is griefing on us small and put a tugboat to play fishing village
so u cant get a boat out
I don't have an eta to give. The banning admin will get to the ticket when they can.
Would it be at all possible to speak with the banning admin? I truly believe they did their best judgement on the information they had but they did not have all information, just would like to speak to them to clear up things
The fastest way to get support is to file the appeal, which you've done, and be patient. I'm sorry it's taking longer than you'd like but unfortunately that is the process.
Just out of curiosity is there any punishments to an admin who made a false ban by “affiliation”. I’ve been playing 13 hours and never been banned for inviting somebody random into my team UI
13k hours*
Papa last wipe same shit happened to us
we invited random and each got 7 day ban in addition the ban ended and we had to still wait for another 7 hours for some admin to unban us
Now I am banned "since 4 months ago" literally played on the server today
It’s a little ridiculous imo that an admin did a terrible ban. People invite randoms into their team all the time
Streamers do it too
not as ridiculous to have been banned "since 4 months ago" on the server I have played a year ago 😄
I mean if the guy we spinning around in circles and shooting an ak and killing everyone then we obviously would have kicked him and reported him but we had no idea this guy was cheating
Yeah that’s fucked up minau
with the guy we played with we haven't killed anyone while taking braddely together, was the only thing we did with the allie still got banned for "unfair adavntage"
guy comes to our base "wanna take bradely together" after that we get ban 😄
What’s so fucked up is random cheaters go around doing this and get invited to peoples teams who are friendly.. they know their intentions could get other people banned and they could care less
Ok at least this time I got unbanned in 15 minutes speedrun 😄
and papa you will probably have to wait 7 days
typical response time for an appeal is 1-3 business days
7 days u waited is absurd
Hey does making my steam account public help the admin?
In the case of re appealing
if your appeal gets denied thats the final desicion
how so we didnt cheat not even once
If my appeal gets denied some real behind the scenes admin work is to be questioned
Urs is taking 7 days?
how so we didnt even cheat and we got no profit even if our party was cheating
1-3 days my ass
yes 7days
playing with cheater is a 7 day temp ban
What’s crazy is the system in place is based on the admins discretion to get to it “when he can”
why so we just got invited to play with them as you can check we just got invited like 2days ago we didnt even got loot from it
im questioning if you got invited then you suddenly get banned for no reason just by being party with them
like wtf
Yeah it’s ridiculous
You are still gaining an advantage from the cheater by being in a UI with them. If you live with them or not.
I report cheaters on the daily who never get banned and I get banned for just being in a team ui of someone random
there is no way im getting denied when my account banned 4 years ago and it wasnt even me
if they were a cheater they been on the server for years now why the f*ck would they cheat? its not been proven yet are you with SMT?
or SMT has friends in here thats why they reported who raided them lol
??
so funny after all the reports not yet proven that he cheated
We don't disclose our evidence as that would tell them how to avoid getting caught next time.
Do admins look into let’s say for example the random cheaters battle metrics to see how long they were on the server in comparison to the people they are accusing of affiliation?
Bro you need to be patient and wait. I'm sorry it sucks but that is the process. Coming here and complaining isn't going to do anything good for you man.
even installed the turbines so that if someone cheated game would crash
If the guy who got banned for cheating thinks it's unfair he is more than free to reach out to our staff managers @balmy cypress or @neat pumice
ya no problem next time please focus on what are the real cheaters and not sometimes they are just good in games will try to reach for the staff managers
That’s the thing I don’t know this cheater nor know how to contact him😭😭
Well you were clearly linked up with him somehow, but I have no clue about your specific case of what happened would just wait for a response on your appeal.
that is true when u get reported by exadmin
Just not true at all.
the most insane thing that the appeal is read by the same admin
You were roaming and taking brad with the cheater are you telling me thats not gaining an advantage from him?
I added screenshots that the first message he ever sent me after the ban
Yes because the admin that did the ban is the one that knows all the details and what went down.
Its funny how you invited a random to your team that was cheating but blame the admins for enforcing the rules that have been in place forever. Its not the admins fault you invited a cheater to the team, deal with it bro.
I know William but “just waiting for a response” is crazy because the rust wipe is still occurring and I payed for vip. If I stay banned the rest of the wipe it’s just pointless
no previous comunication 4 of us were holding far away couldt even hear each other
Doesn't matter the amount of communication if you were gaining an advantage from the cheater which you clearly were.
Splooty the only thing wrong with ur statement is “inviting a random to ur team that was cheating” nobody knew this guy was cheating or he wouldn’t have been invited
it would be fair if all cheaters get banned jsut saying that
sooner or latter some ex admins will get eac
same if they proved to be a cheater
not cOOP with some player who got raided and report a cheater
maybe a year half a year just eac works really slow
knowing or not knowing you had benefit from him there for a 7 day temp if it was for sure you knew it would be longer or perm also
Sorry, I know it might be frustrating, but we admins try our best to get to the appeals as quick as possible, but we also have a job and a life outside of here.
if we dind't kill a single soul we did not
nor has he shile he was with us
I mean I get that, but its always been a rule that if a cheater is in the team everyone is banned this isn't the only occurance of that happening I would learn from it and vet players moving forward so it doesn't happen again
Thank you I understand
So the cheater not killing you and giving you the brad loot is not gaining an advantage?
William do admins look into battle metrics before banning
we had a deal with him he gets rockets we get the rest
nor did he get c4 or rockets we didn't get m2 or l9
"we had a deal with a cheater"
how am I supposed to know random neigbour is cheating
I saw that too
- we did not gain any unfair advantage UNFAIR
this thing wasn't looked at our appeal
Who banned you?
How am I supposed to know?
Can I know who banned me too?
that type of information is not provided to players. in order to avoid harassment of admins
How long do appeals usually take?
Apeals can take between 1-3 business days, however may be covered earlier based on admins availablity
Thanks noodle
whos lkitty
@minor temple
Supposed they ask you to come to discord... Shoot them a message if they don't respond here shortly
i think someone is going to join me shortly
sounds good
Well the best way to look at it is if they wanted to ban you it wouldn't say come to discord. "Come to discord" can be really anything though but it's safe to assume they don't plan to keep you banned.
I wouldn't worry too much
i think it was because i might off been abit loud in chat last night drunk.
how long is the wait usually?
Hard to say really, sometimes a few second, sometimes a few minutes
It really depends if the admin that needs to speak to you is available right now - it seems they are online so shouldn't be too long
ok thanks,just thought was a bit weird because ive been on most of the day aswell and not in chat.just popped back from different server and got this message
So you've been on rustoria today?
all day
Well, thats a good thing - that means the ban happened recently and the admin is still on. (most likely)
and i got a chat mute last night
Shouldn't be too long - again I cannot say for sure but it's possible they are speaking to someone else atm or had to go afk for food or something - just be patient I am sure they will be back shortly.
ok thanx for replies
np
!steamid @mystic raptor
Hey, @mystic raptor
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
!steamid @fallen harbor
Hey, @fallen harbor
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
yoyo i got banned for a teammate cheating which i didnt know he was is there a way to get unbanned sooner?
I GOT MUTED FOR BAD WORDS APPARENTLY WHEN I WROTE U DEFEND WITH BOWS AND KEEP AKS IN BUNKERS?
SHIT ADMINDS WHAT THE FUCK CHECK LOGS
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
some of the mutes are done automatically by the server console.
can u unmute?
please make a ticket
!appeal
Hey, @valid rampart
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
no, i don't believe so unless the person who was banned for cheating appeals and gets unbanned
Good evening, I came to play at rustoria eu long, it says I’m banned, although I played a couple of times, there are no cheats, they didn’t call me for verification, what should I do?
76561198878024686
Good evening, I came to play at rustoria eu long, it says I’m banned, although I played a couple of times, there are no cheats, they didn’t call me for verification, what should I do? 76561198878024686
im from russia
!appealru @mild herald
Hey, @mild herald
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i still have the problem where i dont show on /playtime top eu no bps 10x
and whats ur playtime?
should be like 1900
do /playtime
yeah 148 is pretty close to 1900
youre a clown
oh ok
!report Please don't call out cheaters
Hey, @old compass
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @foggy frost
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
how do i appeal for a unban ?
!appeal
Hey, @azure ember
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Whats your in-game name?
Hello, how did I see, on a page that you have a pirate and official server, I wanted to know if you can enter having the pirate and what antihack should I use?
We do not have a public ban list, we use on all our server the official anticheat AND public solutions AND private (internal developments) ones which we won't speak about.
ok but can you play with rust cracked?
No
?
Why is my ping at 160 when it was 32 the other day?
Please open ticket in #network-support-old and they will assist you 🙂
powerplant on 10x wont let me use fuse and green card
Fuck yall for banning me i was falsy game banned
!report
Hey, @chrome flume
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
A game ban is from EAC, not us
I have a problem when I log in to the server it gives me
Time out
76561199514405683
try closing out of the game + steam and then reopen?
or verify game files
!gamefiles
Hey, @hearty fulcrum
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
Same
Time out just on rustoria server
hmm, i'm not sure why. i think someone from #network-support-old has to take a look
fr
the response you receive on your appeal is the final answer
and it is not an automated message. that is the admin who banned you replying to you.
The admin that banned me from 2 years ago sees my specific ticket?
There is no response it’s just “denied”
if they are no longer staff, then it may be another admin, but you asked to talked to one, and they have responded to you already. if you would like to try waiting in #368790610783764480 , you are welcome to do that as well
No ones information was leaked, no one’s ip was grabbed, no one was harmed and in the end I’m banned for being tricked into sum shit
?steamid
Hey, @placid schooner
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199071065001
when you try to connect to the server, what does it say on the disconnect reason
“Doxing”
lmao what
L BOZO
And I don’t dox anybody. I was dead ass baited into posting a link bruh. Shi was awhile ago when I was a youngin and didn’t know what it was
Hey, @elfin barn
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Other than a rustoria ban, I’m squeaky clean
Wait for reply
ye right
you must have doxxed someone then. i'm not sure if you can reappeal for that.
did you explain your situation in your appeal?
?steamid
Hey, @elfin barn
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
please submit appeal too
But there’s no proof of me actually doxximg anyone and leaking their info. It’s so dumb
fixed 😛
I alr explained in my ticket what the situation was
changed date or unbanned?
admins always investigate before they ban, so i don't believe you would get banned if they truly had no evidence
unbanned! wasn't anything you did
thanks alot, best rust servers, best admins
“The evidence” is a screenshot of my sending a link, in which I was baited into posting cuz my friend told me it was a Rick roll.
hope you're doing well shorty

There’s no evidence of me leaking any harmful information
please make a ticket
my CBT is working, not sure how but i guess that's the point. thank you. hope yall doing great too
thats awesome!!!
please make a ticket
Who are you
i am an administrator
?
🤣🤣🤣🤣🤣
what
i am an administrator
🙏🏿
lol boy got fans
i am an administered
make a ticket please
hello, only a couple people can check it, so you may have to wait a bit. please be patient!

make a ticket please
Do admins need to fill out a w2
Stop playing and check my ticket😲
im off duty
Kai I’m actually apart of moms against marijuana steam group too!
why isnt the website registering that ive joined the steam group, or followed the twitch and youtube
how do i make a ticket
!ticket
Hey, @dire garnet
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!ticket
Hey, @dire garnet
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @dire garnet
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!ticket
Hey, @swift flame
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
hey, steam takes a while to send out the info that syncs up with the server to let our systems know you joined. try waiting 5 minuted then type "/auth" in chat. if you joined the group a long time ago, try leaving and rejoining to make it resend the info.
as for twitch, admins and devs are aware of an issue with the auth. we are still waiting to hear back on a fix for it.
and idk for youtube, sorry
@true ore hello, is there something we can help with?
!appeal
Hey, @hearty fulcrum
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i was instructed to get in contact with luke. at this point our base will decay and we have been patient
seems like someone specifically is not caring about what we are caring about so im looking to help this go faster in the most polite way possible.
You'll have to speak with @balmy cypress directly if that is what your ban message says
^ please try to get in touch with luke, and you will be able to get things sorted or get the answers you need
When is he usually available
bro u guys are gonna be banned for like 2 weeks lmao
theres no way around it
That’s wack
its the policy
But why is that the policy2 weeks for a false
Makes no sense to not just unban them after the proper information has been received?
it is not a false if the person who was in your team was cheating. i understand that you did not really know them well, but i hope that you can learn from this experience and be more careful who you choose to invite in the future.
the person you're talking to is not staff
they have zero idea of anything about your ban
Red name = admin. Light blue name = chat mod. Yellow name = normal player
Donator*
I'm a chat mod again less gooo
NOT THE SAME BLUE
Appeal #1257b5
Light blue colored name with a blue checkmark = chatmod, orange name with orange checkmark = headmod, red name with red checkmark = admin
admin please help me
shhh
yup ive pmed lyke
No you
The only admin who can look at your appeal is the admin who banned you
You have to be patient
Appeals trake 1-3 buisness days
ok
So appeals take 1-3 business days but if ur appeal gets approved then how long to be unbanned? Like 10 ten more days?
Nope
If it gets approved you are automatically unbanned
ayo who deleted that
Uh no
I see
Might wanna go to a therapist
that was a nice read
haha
Not the channel for that

Why does everyone tell us “ur gonna be banned 7 days or 2 weeks” is that just their personal experience dealing with an appeal?
typical association bans are 7 days
And second is 14
Can be more if it becomes a recurring issue
what is a first offense ever
with players that clearly never play with cheaters
Hi Is there a wind turbine limit on NA long
ig since youre gonna be specific, had*
7 days as jyrcella has already said
i don't think so
!wipe
Hey, @true ore
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force.
7 days
no there is not
jyrcell u should make me a chat mod for main
Report 2 players for maybe toggling can yall Check or na need evidence?
Hey, @torn nest
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
sooo when am i gonna get unbanned i legit waited two days i got association ban this is my first ever and i didnt know he was hacking
i was tryna play wipe with my friends and i cant\
!appeal
Hey, @fallow kernel
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
been in waiting for an hourrrr
I got unbanned but now im banned for ban evasion
Didn't you say you were waiting for Luke? I would honestly just DM him
like wtf
He is most likely not even awake right now
/steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
please help me out man
i wasnt waiting for anyone
i think a chat mod told me to join support so i joined when i had the chance when i got home
What did you need help with?
a ban
post your steam ID
what about it
76561198852884970
It's a legitimate ban. You'll have to submit an appeal
.
!appeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
76561199071065001
can you look at my past appeal
and look at it cause that's prob the reason
Why stats on mondays are not working
and I cant
It is not the same situation.
i would like to speak to an admin about a ban if possible, appeal been declined but i believe my situation is different
I'll forward your info to management
thank you for your help
I most likely will not have an answer for several hours, so I don't want you to waste your time by hanging in Waiting for Support
^^
its all good. just a quick question, is there anything you can do about it? or just management
Jyrcella I can't appeal
.
I'll forward your case to the admin who banned you
Going to leave it to management at this point due to the nature of the situation
Not any time soon I'm afraid
thanks!!
man I just want to play with my duo I was so hyped
map vote links are broken for vanilla main
Not ignoring you, just don't have an answer
https://rustmaps.com/map/1580e1ab68804dd4b1cd7fe8ce7888a1
plz forward to have it looked at
btw I just got unbanned right, now why am I banned again?
I think I got trolled by one of your admins
It appears due to a new development that did not pertain to your previous ban from what Jyrcella said.
cause I just found out he said "heya, youve been unbanned. Thank you for your patience and in the bottem it says "Your appeal has been denied. You are no longer able to add to the appeal"
It was probably originally accepted and then reopened and denied.
Due to new information coming to light
<@&274971100184576010> why in Eu medium don't work fireworks
But I am not the admin who banned you so wouldn't be able to elaborate
I just wanna fucking play i never cheated
he just flaming and don't shoot
aight
I will forward it to developers
okey, thx
same here
I sent them your Discord info
Same to you conar^
aight
@summer sleet still not working?
!ticket
Hey, @ruby seal
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
my loot bugged on the safezone
what i do?? i can´t loot my bag in the safe
its a bag full component dude... someone can help me?
anyone can help me???
someone can help me?
are you sure that it's your bag?
i'm not sure if that's something a rustoria admin can help with. if it really is your bag, then it seems like it's a facepunch bug
So because of a mistake that isn't mine, I'm going to lose all the loot it took me to collect?
The admins do not interfere with game play, sorry.
What is keeping you from getting to the bag
So it's part of the game, some idiots pushing your mini and your body bag if it disappears is completely your problem?
on the safezone
we do not interfere with gameplay like these two said
Thank you for not being able to do the only thing you have to do, which is to provide support and help to the players, ignoring something that is clearly a bug in the modification of your safezone, have a good night and thanks for nothing to you and everyone others who behaved with short arms in the face of the real situation of a player who has been playing there for years
you're welcome, have a good night
Report hacking
Hey, @torn nest
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Hey, @full seal
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
is there an fps issue with mondays server ?
Banned due to VPN, Please help
https://steamcommunity.com/profiles/76561199382105880/
when will Eu mondays be up again
.
yeah
no idea, i think so. I only get about 60 fps oni t
I too onky 60
@thin plover please help
How long mondays res?
10 minutes
i dont believe there is
have you submitted an appeal?
That account is unbanned but this account was banned as it was in the same ip of the vpn ban https://steamcommunity.com/profiles/76561199181738208
I am appealing on behalf of my non-english speaking teammate they dont know how to use the website
okay, if that account has been unbanned, then please tell your teammate to make a new appeal for the new ban on the 4070Ti account and let the admins know about the other account. you can help them write it out in english, but they have to log in and send it through their own account. they can also explain in their native language, and an admin can use a translator or ask our staff members to help translate (if we have anyone who speaks that language).
if the previous account has not been unbanned, they need to appeal that first
I don't speak their language I can only communicate through google translate so its hard for me to explain to them how to log into the website and make an appeal
okay tell them to come to waiting for support, and i will try to help them
do you know which language they speak?
They are from China man, they don't use discord
Through steam messages
been playing with them for 2 years now and only communicate with them through steam haha
tell them to make discord please. i cannot help them otherwise. if they cannot come to discord, it is up to you to relay the information i provided above or up to them to find out on their own
There is no way for them to make an appeal if they dont have discord?
neither of those accounts are banned
Oh they are unbanned? Thanks for letting me know
they have been unbanned for the last 12 hours
oh sweet they still think they are banned i guess. I will let them know
thanks anyways
where i can report cheater? EU MONDAY, its getting out of hand......
make a ticket
/ticket command
Hey, @dark radish
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
include all info and proof
no, they can still appeal. i was saying they need to come here if you wanted me to help them figure out how to use the website to make an appeal. but i'm glad you got it figured out 
Yeah I understand, thanks
@umbral iris
IP: connect main.rustoria.uk:28010
Next Wipe: <t:1708614000:F> (<t:1708614000:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for Next Map
yo US long cargo is bugged
Are there any scheduled wipes for wednesdays?
how so?
i think some of our modded servers have wednesday wipes. you can check here #oldserverinfo
so many cheaters in eu monday atm
YO ANY ADMINS ON
i am sorry to hear that. you can use the "/ticket add (steam id) (message)" command in game chat, and you should be able to submit the reports much quicker. admins will take a look at them in the order they receive the tickets!
thank you for submitting a ticket and letting us know! as stated in the message above, admins will review tickets in the order that they are received
so if there are a lot of tickets, it can take a little while
ok thank u man these hacker make this game shit
Does anyone know the administrator of American service alone
Does disconnected:hacking mean that im banned for hacking?
Yes. It does mean that you are banned for hacking.
!appeal
Hey, @slim flume
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Create an appeal
it writes that i was banned 5 months ago
but i played the day before yesterday on eu long
and everything was ok
?steamid
Hey, @slim flume
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Send your SteamID here and when an admin is available they will look into the situation and see what they are willing to do from there.
76561198924512569
why so many russian and chinese people on eu servers??
Get More non Russians on and yeet them out 
they shyould have their own little bad server where everyone is cheating lmfao
ye fck this server, literally full of cheaters
!ticket
Hey, @idle forge
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
my account get a vpn ban ,i cant join the serve now
anyone can help me ? i really like this server
!appeal
Hey, @meager glade
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hey @meager glade submit an appeal and a staff member will get in contact with you soon
thanks
please come quick
What seems to be the problem
Then please wait for an admin to respond to your ticket.
bruv
Have you included the video evidence in the ticket?
its ingame ticket i did
A staff member will be dealing with your ticket soon
Hey, @hybrid void
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @whole nymph
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
If it still won’t let you appeal wait and someone will speak to you shortly
whats up?
create a generic ticket
@torn heart Hello, I played on Russoria.co US Mondays, killed players, got weapons, ran home, the server was restarted, I’m kicked: Hacked, I’m ready to go through all the checks.
!appeal
Hey, @formal prairie
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hello, I played on your server rustoria.ru 2x vanila, after I was thrown off the server and my team killed me, I can no longer log on to your servers, writes a hacking error, I have never used cheats or anything related to them, I play through the MTS fog play program myself. help please.
!appeal
Hey, @grizzled coral
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
bruh ive been waiting to get@unbanned for@association this is my first ever ban
its been 3 days basically
this is unbelievable
?steamid
Hey, @fallow kernel
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
<@&274971100184576010> Hello, recently one of your admins told me that I can get a media person status (in-game role) on your servers, by applying a twitter form. Where can I find this form?
Heya! You can dm https://twitter.com/rustoriaservers with the following information:
SteamID
Discord Handle
Link to socials
A Rust community with servers located in Europe, United States and the Asia Pacific. Official server community for @playrust
No need to film a form
76561199124968536
@subtle capeAppeal #fe4f68
Hello! I got banned for cheats by mistake! Since I do not play with cheats and never played. Besides, I'm on Rustoria. co played very little. Please reconsider the reason for the ban! Thank you
It will be looked into asap
EL long some cheaters near excavator
!report
Hey, @wheat wedge
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
when u sit in the boat, you slip out all the time and there is a message with iceberg collide or something. i cant drive my boat guys !?
and you get dmg!!!
There is probably a good reason as to the admin that responded to your appeal to leave you without an answer and to remain banned.
咕咕咕咕
it is a known facepunch bug. they said they would fix it in the most recent update, but it didn't work.
damn ok thx for the info!
Hey, thank you for banning cheaters on US mondays.
I have a problem with some cheater team are not banned and after their teammate got banned started doorcamping me and trash talking and they are my neighbors also they gonna raid my base soon. Ticket #8c5d71
Hey if you already made a ticket in game a staff member should be looking at it shortly
你好,需要帮助吗?
no this is the ticket of the banned player im just explaining that his team are not banned
admins do not take reports over discord, so if you already submitted a ticket, they will investigate once they get to that ticket. they go through tickets in order, so sometimes, it can take longer for them to get to it if there are a lot of tickets. thank you for letting us know, and we appreciate your patience 
okay thank you for explaining, im making ticket
Can i talk to somebody in the support chat? Im in the waiting for support call
What do you need help with?
Regarding my appeal, was hoping to have it looked over. Been like 20 hours since submitted.
Or even spoken over
Appeals take 1-3 buisness days. The only person who can loko at your appeal is the admin who baned you
Lovely
im so mad about what just happened all day
i been only fighting cheaters all day
the worst thing is i got raided by them
in the end
idk why this have to be like this
the cheater friends are now happy after doorcamping me for 2 hours and raiding me after
any fat admins ?
EU Monday dying, made me glitch away my coffee can helmet
fuck me im just a loser 
That will work for sure lol
here!
here!
hello!
You not stupid lorie 
Why they hating
admin just denied my appeal for no reason
@ebon aurora hello?
76561199071065001
If they denied your appeal it was for a good reason
@subtle capeAppeal #fe4f68
Hello! I got banned for cheats by mistake! Since I do not play with cheats and never played. Besides, I'm on Rustoria. co played very little. Please reconsider the reason for the ban! Thank you
hi, may I know what to do if my account is banned?
!appeal @turbid vale
Hey, @turbid vale
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Asdipi has already given you a response
It will be looked into as soon as possible
hello, have you submitted an appeal yet?
Hello, I can't log in to the server, I'm immediately kicked and writes hacking
!appeal
Hey, @hushed sphinx
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
appeals take between 1 to 3 business days
Visit the website @ https://rustoria.co/support
You will see the appeal history once you login.
any admins on to check my appeal?
as well usually you recieve an automatic response by a rustoria bot
ok
What seems to be the issue?
can we do a private talk?
Sure. Join https://discord.com/channels/274965952116817920/368790610783764480 and we can have a talk.
acc friend request so i can send the msg @slim flume please
what admins respond to ban appeals?
The banning admin
is he online?
It's not public who baned you
oh
how to make ticket
!ticket
Hey, @fluid gyro
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!ticket
Hey, @warm night
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Hey, @upbeat fog
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!ticket
Hey, @simple stratus
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Wasn't your situation handled earlier?
Not yet
It’s all good I understand admins get busy but I would just like to resolve this issue
You were in call with several admins earlier
Did you not get a response?
They said wait for management, just don’t know how long it’s gonna take
I think it was Gareth
Hello, your appeal was denied I'm afraid
Is there anyway I can even explain my situation. It’s super frustrating for something that happened 3 years ago out of my control
!wipe
Hey, @placid schooner
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force.
blueprints do not wipe, no
when is the guy dming me
like bro you unbanned me to just get banned again
banned for cheating I get unbanned now Im banned for ban evading
It's so bs
1-3 days is the usual amount
Hello
is this the place to report players? There is a duo with an attack heli at Outpost on US mondays doing heli bomb in every single mini leaving outpost... I think its pretty broken and ridiculous
nickname Storm and the other I dont remember
!report
Hey, @storm inlet
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
However, Heli bombing is not against the rules.
in the safe zone?
No.
if its not against the rules I wont even bother then
thank you
it breaks the game tho
makes the server very non enjoyable... like you go to outpost to try to recycle or buy a mini and there is a duo sitting there doing nothing just waiting for another mini to show up
I mean you are welcome to get a admins opinion as I am not a admin anymore but they will likely say the same thing.
I get that it's a scummy thing todo but there's nothing in the rules about it so that's all it is.
Hey I recommend to f7 and direct your idea directly to facepunch
I mean I dont have a video or any evidence about it but if you just connect at the server right now and go to outpost you will see they are sitting there waiting for other people/mini to show up
waiting for facepunch to do something regarding this is frustrating
I literally had 2 hours to play and wasted 1.5 hours at Outpost trying to leave with a mini, and loosing the minis
facepunch won't do anything, same as they haven't done anything about balloon deaths at the recycler
Unfortunately that’s been part of rust since mini”s were introduced
Yo Gareth, I have an important question for Ryan that I'd like to go over, with him in a vc
3 edits to the message, impressive
it was just 1 lol, humans arent perfect
Is it by any chance you asking him if you get auto banned with 25 chat mutes?
Its about a milestone no one has passed before, and could be indented into Rustoria history
nah, not anything to do with that
it has to do with farm stats
Is it a suggestion or feedback?
Can't really say, it would make more sense with the context spoken over vc
Fair enough, your best bet is to go into #feedback-suggestions - Both Gareth and Ryan look at that the most often.
does the milestone happen to be related to wood farmed
YES!
I'm about to pass Magisk Gris (Another Rustoria player) in wood stats
these are insane numbers
What a farmer.
pillars of their respective teams
🥱
theres a reason you will forever be a solo
Help pls. Force Wipe what is it?
First Thursday of every month. Can also refer to #oldserverinfo for specific server times
All bps reset on force wipe
Omg man thank you
