#support
1 messages · Page 419 of 1
Yo the rules on breaking clan limit are any clan that add up to 6 is not bannable
( has to be online players)
And we got banned for teaming with a clan that are only 2 on and we are only "
online + offline combined
so why when i have been tryna get ppl banned in past for it, they havent got banned?
Can't say without looking into specific situations
Sync, you should know the teaming rules by now
G they get changed every single day
Not been changed for years
Ok so why when i try get som1 banned for " breaking clan limit" it dont happen
Also they were giving us their base lolol
you can read /pm
People not allowed to give away the base?
how do i report someone
As Jyrcella said, can't say without looking into the specific situation
Bro you can read /pm they were giving us their base
You can submit a ticket through https://rustoria.co/support/report
If you believe the ban was incorrect, please use https://rustoria.co/support/appeal (you should also know this by now)
thank you
its glitched for me i cant
@noble terrace has seen this already i physically cannot make an appeal
why was i banned for giving my loot away?
@misty scroll
"teaming"
Hmm, get one of the other players banned to appeal then, if their ban changes so would yours
Will get someone to look into the issue for you
Bro why did we get banned for xd clan giving us their loot because their logging off
People not allowed to give loot away anymore?
If you believe the ban was incorrect, please use https://rustoria.co/support/appeal
bro u can see i wasnt teaming look at the chat logs
i gave loot away
look at PM's
There is a process for appealing bans, please follow it
Just make an appeal jit
makes it quicker
i did but u could help by checking stuff
Put in the appeal ( Check pms between "purple" and " cyclzz"
"Stuff" will be checked when an admin is dealing with your appeal 👍
Bro its weird asf though like sinse when do you get banned for giving loot away smh
how do i talk to staff
Sounds like somebody already made an appeal about the situation, you just need to wait for the conclusion, no need to keep posting messages in here about it, it will not speed up the process
What's up?
bro im heated asf, got a big ass target on our backs and we 100% getting offlined
a i tripping or can i get people baned for insiding
We do not ban for insiding, no
No worries
How long does it take for an appeal to be looked into???
i aint finna be banned for rest of wipe bc of some bs
I made a appeal
for this situation
No
Please refer to https://rustoria.co/rules regarding our rules on gamebanned alt accounts, but 160 days would not be allowed
@misty scroll i was gamebanned over 600 days ago was just wondering about the appeal process
i went to the website to appeal but says no ban do i try joining the server to refresh the ban then appeal?
What's your current account?
the one banned or the new one to play on
The new one
its just named theesponge im not sure of the original name
You should be fine to join with that account now
ok nice thanks
if u were gamebanned while playing a rust server 2 years ago will you ever be unbanned on rustoria with an alt account?
i can give all information
@misty scroll
Send me your account and I'll have a look for you
Both ideally
ok let me get them
https://steamcommunity.com/profiles/76561199381456916/ - account i want to play on
https://steamcommunity.com/profiles/76561198893377247/ - main account, gamebanned
Unfortunately looks like you aren't allowed to play on Rustoria
yea ive tried before and they keep telling me this, can i know why?
the last time i appealed was almost a year ago
One of your accounts is banned for cheating on Rustoria, which means it won't follow the regular 180/365 days ban for EAC alts and will instead be a permanent ban
@misty scroll yo bro can you please check 8toe dms he gave the info on the situation if u remember idk he told me to say this
i mean its been around 2 years since thats happened is there not anther chance, or somebody higher i can talk to
where to report?
i wouldnt be this desperate just to cheat and get banned again, almost all my hours on my main account were played on rustoria
You can create a report through https://rustoria.co/support/report
thx
I understand, however unfortunately your ban will remain due to one of your accounts being banned for cheating on Rustoria
is it possible u can tell me which server?
from my memory it was a 10x and i played for like 10 mins
i mean come on its been 675 days
there litterally isnt any other servers to play and im trying to get back into ruist
i spent over 100$ on vips
aight bruh
How long does it take to look @ appelas??? i just wondering
imma wait nearly 700 days to cheat again for 10 mins
You got your stuff answered
bro this is so wrong
i need to talk to a admin im haveing a problem im waiting in support
What is the problem about?
Im not on my PC right now
so you dont have active admins?
We do
ok i would like to talk to one please and thankyou
But you can type aswell or dm
i cant type it
Alright just be patient
ok

@hearty fulcrum
yes?
i believe the first response to the appeal has some finality to it, but it may depend on the circumstance. i am not too sure as i myself am not an admin. was your appeal simply denied or did the admin respond to you?
Hello there, zombiez! Your appeal has been denied. This means your permanent ban will stay.
all he said
yes, it seems that is quite final then. i'm sorry you weren't able to get the outcome you wanted. next time, please do be careful with who you share your personal information or personal accounts to, whether they are a friend or not :(
ok this so so bullshit though since I have proof and everything but i bet the admin didnt even look at it if you could get me in touch in dms or something with something since I have proof and everything but u been such a big help tho
How I can buy donate on 5x no bps ?
If your appeal got denied it is in the most cases final and you have to wait out the ban
i know it's a terrible situation to be put in, but since it is your account, you are the one who is responsible for it. i can empathize with how unfair this situation may feel to you; however, if your ban is appealed, then it could set a precedent for other cheaters to keep using their friend's account since their friend's account will keep getting unbanned no matter what they do. that is just my guess as to why the admins chose to deny your appeal, but i do not know their actual process for considering appeals. i'm sorry, i hope you can try to understand.
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
How long will I have to wait?
i believe you said the admin responded to you saying the ban is permanent
Its perm so you dont need to wait because you will not get unbanned
I understand I just think its unfair and I understand that its not your fault and its the rules but its just unfair that I get punished for a lie
Rules are rules
sucks you cant make an exeption for me since I have proof and everything you need me to provide I can provide
?steamid
Hey, @empty kayak
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199482474198
Yeah that appeal decision is final - If you want to complain about the decision then you will have to reach out to @balmy cypress or @neat pumice in dms.
why is it final
can I know i havent hackes since 678 or sum days ago
i havent play rust since 2023
i just wanna play
Because there is sufficient proof to keep the ban
like?
We don't share evidence
im just confused because it doesnt make sense I have proof I havent hacked in over 2 years
If you want to complain then reach out to those 2
im not complaining i just wanna know where ur evedince is
would they actually help or will they say the same thing
We don't share evidence.
for rizzelz
well you do.
schaats dms shared evadence
i have proof or will you not accept it? like my ban
Going to mention this for the last time
Complaining here won't help
Reach out there
your fake cloudie the only real 1 on gang!
rustymoose better anyway!
good admin team lowk
hdf bot.
Reach out to Luke or Mono if you want to complain - Nothing will change by you keeping to argue here. Ban will stay for now as the appeal decision is final if you disagree as I said feel free to reach out to Mono or Luke and explain the situation.
hello is there any body that i talk to about some game rules clarifications
hello, how can i help?
is it posible to go into voice channel it would be so much faster and much easier to explain, i would really appreciate it
i am currently away from my mic, so i cannot at the moment. i will be able to in about 1 hour, or you can try your best to explain here, and i will try my best to help you
thank you i will wait 1 hour trying to type all that out is going to be huge
okay, if you have not yet been helped by the time i am back, i will @ you when i can help
thank you!
.
76561198992435242
Rustoria 5x america Solo/duo/trio, macros pls help
What do you need help with
check the player for cheats/macros, his team has hidden accounts and 400 hours of play, and clamps down suspiciously
!report
Hey, @sacred bear
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
@rapid lotus have you received support?
hey can a admin drag me so i can speak to them please
i asked earlier
its been 3 hours
Just a FYI, you are more likely to get support from a admin if you tell them why you need to speak to them. Admins get asked to speak alot and most of the time it's just about a ban - and they use the appeal system for a reason.
player report
Ah, likely will not drag you for that either, use the report system and the active admins will work through the reports.
report it in the system, include everything you can that will make it clear to the admins.
Hey, @timber bridge
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
just wondering if i can get a question answered about a cheater that was banned earlier if any admin can help me
hello, i am not an admin, but if i can answer your question, i'm happy to help
just wondering if the admins can say where a cheater lived that was banned, i have screenshots of 2 inventories of raid loot i lost and i know they lived close to me but they are banned so i wont be able to find them
he was banned within 5 minutes of me making a ticket
we can't give your stuff back, you will have to find their sleeping body or base
i don't believe admins will give out the location of a cheater's base or any other information regarding the cheater
we can't do that either, we simply don't interfere with gameplay
other than blowing up a cheaters base i guess 😄 alright thank you!
@thin plover I need support.
@eternal aurora
what do you need support with
Someone broke my heart man and I don't know what to do
that's not real Rustoria support 
muy bonita
hablas español?
@toxic shard speaks Spanish i think
Marc eres un chico tranquilo y espero que te vaya bien.
We need help in one part since a friend of ours who is alone was authorized in a TC of us that we raided and where he was authorized he kicked us out for exceeding the group but he was not on our team
!ticket
Hey, @sturdy orbit
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
We need help in the group surplus please
hablo espanol poquito. como te ayudo?
hola bro sabes que tengo un amigo que juega solo, y me pregunto si se podia autorizar en un tc de una casa que raideamos y le dije que si porque me pregunto si podia tenerla como casa para defender la suya y puso el code en el tc y nos kickio por excede de grupo
y no estaba en nuestro equipo
un momento por favor. voy a chequear algo para ayudarte bien. mientras, ya entregas un boleto(ticket) de rustoria?
mi amigo que me pregunto sobre si podia autorizarce en el tc me dijo que habrio el ticket con el staff pero que no lo a recivido aun
y cual server estan jugando?
al rustoria.co x5 no bps (solo/duo/trio)
solamente su amigo recibe un prohibicion/ban?
gracias un momento por favor
nos kickio a mi y a mi duo, el otro amigo que ee nicxh no se si lo kickio pero a mi fvvbiii, sgese19 y zefd nos kickio
pero zefd no estaba en el team, es un amigo mio que me pregunto si podia autorizarce en una base que raideamos
si chequeas este link de las reglas de los servers de rustoria, aqui dicen que no podrian darle ningun casa y si daria una casa a una persona afuera de su team ui, podria reciben una prohibicion.
Rules and guidelines for Rustoria modded servers.
es q no le dimos la casa
si la base no la teniamos ya
fue un raideo donde dejamos el tc ahi sin code y se autorizo
por eso
si es una base raideada x por ahi
si ese es el tema
las reglas dicen que no podria tener una alianza con ninguna persona si ya esta en una team ui de 3
no estamos de alianza
es mas si quiere o puede ver los logs
q nos hemos matado entre mi amigo y nosotto
no soy una administadora, pero creo que su definicion de alianzas y regalos de casa son poquito diferente de los de nuestro administradores. pero, ya que ya lo has enviado un boleto a los administradores, tenemos que esperar para la respueta. y si necesitan traducir su conversacion con el administrador, puedo ayudarle. pueden pedir a los administradores por un traductor si tengan dificultades explicar en ingles
perdoname por mi espanol. lo aprendi en escuela hace muchos anos y no he tenido practica desde mi tiempo en la escuela
no le dimos el regalo o la alianza ya q si revisan los logs nos matamos con mi amigo tanto como en pvp y tanto como en raideo pero bueno gracias igualmente}
y tranquila, tu español es bueno, al menos lo entendi yo:D
gracias espero que los administradores les entienden y ayuden
si quieren, dime si los administradores les dan una respuesta
hello have you submitted a #payment-support ticket?
?
where
!ticket
Hey, @hearty fulcrum
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
thanks
ty for reporting
oh really thats nice thanks
how long do admins look at reports?
anytime
have a good wipe
average response times are about 1-3 days, but it depends on the circumstances of the reports and the amount of tickets admins receive
1- 3 day the guy has time to leave for another serv and never get banned :`
😦
if you would like to receive a notification in dms from the rustoria bot when an admin responds to your ticket, i belive you can link your discord to the rustoria site, and it will tell you
good thanks
it might be just for appeals, but maybe it works for tickets too? i think it's worth a try if you'd like
you never know til you try!
may be earlier than a day
oh oops 😅
Is there anyone in authority?
how can we help you?
I have just purchased the game, but I have been banned from your server. I did not use any cheats. Can you please check my files and assist me?
that's because you tried to connect first with your old account that's game banned
no
do you assist me?
well yes, you are still allowed to join our servers because your game ban account is well over 180 days but there's no need to lie
do you assist me?
I am assisting you
@thin plovercan i get some assistance as well?
you should be fine to join, just hope that you play clean this time
whats up
may I dm you, the text may be long
you can post it here
okay i will make it brief
I joined the server with my friends and played for half day, then my acct got banned by saying playing with hacker
but none of my friends on team got banned
ok what is your steam ID?
well seem like you tried to profit from the loot of a cheater 🙂 that's why you are banned
you tried to profit from the loot of a cheater and you know what you did, your ban will expire in 11 days
I dont even have a weapon by the time I got banned
I only loot stuff from raided bases
how could I konw it belonged to hackers
i dont understand your word of "you know what you did",
if I know what I did worng, I would not ask for help for 4 days in a row bro
unless you tell me getting loot from open bases was prohibited
okay, if you have already submitted a ticket, please try to wait- i believe it is just one person handling those tickets, but i am not too sure
plus, you were talking about getting profits. How come a guy with no weapon or any valuable resource getting profits?
You are very aware of why you are banned.
You will be unbanned in 11 days, as Jenx said
thank you, you're the only person to reply regarding this topic it helped me a lot ❤️
then you tell me how could I avoid looting hackers' item in game?
I encountered a hacker on us long again
isnt your guys' reposibility to despawn their items?
I need to register the ticket
No.
aww of course, i’m glad i could help! i hope you get someone to look at it soon
!report
Hey, @tawny grove
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
here you go
F7
not F7
No, not F7. /ticket or go to our website
well yes but not just that
you just got in the server and trying to farm, u went pass some bodies and some open bases. How could you not go take a look for the loot?
The base was not open
hey im having some issues with the loyalty kits namely the steam one i thought i linked my steam account but its not showing me i can claim it after i did /auth
We cannot help you further. Wait out your ban
F7 is to facepunch. if you would like admins inthis server to see your ticket, then please submit a ticket in game or on the site
How to report on the website
????
then how did I got in
You tell us
you are telling me I got in a closed bases, got loot and went out with them?
i want to know how you came up with this conclusion
Thank you
We don't provide evidence, but we know that's what happened. Wait out your ban
hers is my point, if I really did sth wrong, I would not spend that much time trying to argue with you for days. I just want to know what really happens
Yes you would, it happens all the time
and you were telling me a fact that I have never done
I mean you can keep arguing but we already told you what the result is, wait out your ban
un administrador me informe que podria explicar en espanol en su boleto si quieres
then if I was getting profits, how come my other friends were able to play?
shouldnt you ban all of us?
/ticket
Hey, @lethal lion
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
you banned me bc of association with hacker, and then you told me I got in a closed base. You tell me how could I get in without hacking?
why is it saying seat clipped collider iceberg everytime i try to ride my boat and it takes half my health
it's been a bug for a long time and FP was supposed to fix it last force wipe but apparently that didn't work
oh
shame on all admins who came out with this conclusion, Rustoria is ruined by you guys.
has anyone came across issues where your killfeed stops showing up, and the incoming/outgoing trade requests is also not visible in chat? Don't know if its relevant or not, but I just muted somebody who was spamming chat in game and it seemed to happen shortly after.
hmm, i haven't heard anything about it before, but if you come across a server issue or bug, you can let admins know through the ticket feature as well
!ticket
Hey, @supple aspen
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
yeah I submitted a ticket a while ago and havent heard anything back. I could care less really about killfeed. its just the trade incoming/outgoing that I cant see thats annoying
ive also tried relogging and that didnt fix it
interesting. an admin just informed me earlier that the ticket process does take less time than appeals on average, so i would try to wait it out a bit and you will get support regarding the issue!
I was going to look at the ticket now actually
are you able to see other people type in chat?
yeah
it's only the kills and trades?
that im aware of yes
did you try to verify your game files?
i have not
it's an option to try, I can also try to ask what would cause that
ok ill try that and wait for more options in the meantime
yeah try to verify your game files first if you know how to do that
I've asked a dev and will leave your ticket open for now until I can get an answer
verified game files and yeah it didnt work
sum1 make a ticket i needa report a goofy assb ug
!report @silk flame
Hey, @silk flame
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
hey i got three guns and i cant pull them out, they are bugged, even the flashlight, its a new bug?
76561199174205490 Why rejected my appeal ban? I have been an account and I have already played for 4000 hours. Since 2022, I have played about 2000 hours on your server. Why do you still have a ban?
If I need me to provide any proof, I can provide it
admins?
us medium were getting kicked from our boat saying were hitting an ice berg and losing like 80 hp
theres no ice around us
cant even move
facepunch bug
!report @split vortex
Hey, @split vortex
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
@split vortex you can also type /ticket in game
76561199174205490 Why rejected my appeal ban? I have been an account and I have already played for 4000 hours. Since 2022, I have played about 2000 hours on your server. Why do you still have a ban?
If I need me to provide any proof, I can provide it
This is what I often play in the server. https://www.battlemetrics.com/players/1094037160?servers[1623880]=1M&servers[2788421]=1M&servers[2950091]=1M&servers[3332713]=1M&servers[9594569]=3M&servers[9594571]=1M&servers[23526990]=1M
I have been running my sprinklers in my farm base for like 30 minutes but none of the plots got water
As I stated to you in our direct messages - if your appeal was rejected it is likely there is indisputable evidence against you and the decisions are final. If you disagree with that decision you can try reaching out to Luke however, it's very unlikely you'll have any favorable resolution.
I'm trying to contact him. Thank you
been waiting a day for a appeal ticket Appeal #79b5ed
Ban appeals typically take between 1-3 days after submission.
lag on @compact wyvern
and on main too
its probably all if they are in the same DC
lag on @rapid lichen
dear admin or support can help me explain something or gettin rid of a cheater
!report @digital parcel
Hey, @digital parcel
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
thank you
@digital parcel You can also report a player in game by typing /ticket
i linked my discord yesterday and it still wont give me the kit
hey, have you tried unhooking all your sprinklers and rewiring them from the water source to the sprinklers?
/auth
Hey, @eager sluice
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
this is a facepunch bug, yes. please try logging out while on the "killed by" respawn screen, wait about 5 min, then restart your game to see if it works. if it doesn't, then try waiting for daily server restart. if it still doesn't work, there is unfortunately nothing we can do :,)
hello, have you typed /auth in the game chat?
you would have to f7 to report to facepunch. unfortunately, i don't believe there is anything we can do as a server. i heard facepunch tried to fix it with this update, but apparently it hasn't worked.
i will ask about it and get back to you!
try closing out the game and steam, and then relaunch steam and Rust, see if that helps,
Fuck ColorfulLizard24
do you need help with something?
does it say Disconnected: Timed Out?
i think it is just kicking you for inactivity or network instability. i'm not sure if we can do anything
if you are experiencing network issues, the best course of action is to try to reset your router. it may also be your pc, so you could check your pc event history for unusual events related to rust. if none of that works, try making a ticket #network-support-old !
however, if it is just a one-time disconnect, i wouldn't worry too much as it happens all the time
oh no, i hope you figure it out! good luck my friend
our moderator Bull.River provided a great explanation right here, and you can view it if you click on this blue button -> #general message
ohh thanks
you're very welcome!
hello i need help
i cant send a ticket online
What is stopping you? Are you getting an error of some kind?
yeah
i want a send it and its just loading
and error
and i want to send another and its said i send to quick
Is this a ticket to report a cheater or an appeal ticket?
BERCH
Hello!
i need help with a prblem i have on eu long
report a cheater or a bug abuser
Hey, @digital parcel
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
You can also use /ticket in game, if you’d rather use the website I could only recommend trying a different browser, if you are uploading a clip, it may be too large
If it’s a cheater/rule breaker then please submit a ticket through the method above
5 min is too big?
It’s the file size rather than the duration, if the clip is important, you can try a service like YouTube or Streamable and share the media link in your ticket and we will review it the same
berch its a problem with mlrs
ohh okay okay
thank you
same problem after i cut the video
sorry for this
just i want to report him
but maybe we will wait the anticheat do the thing what he deserve
how to apply to become a server administrator?
You can just report him without the clip for now so we are aware of the player
Help
If there is a bug with it, report it as a ticket as you usually would and include as much information as possible
What do you need help with?
I can’t create new Appeal
And I'm still have ban
If you’ve already appealed and got an answer, you cannot create another one, that would be the final answer
If it was approved you can paste your SteamID and I will try to take a look
76561199537384896
I will take a closer look at this once I am back on my PC if no one looks in the meantime
Okay, I'll wait
hello, please leave your steam ID below so that an admin can check just in case it is related to the unban !
also, i am not sure what time it is in EU atm- it may also be the server restart
It’s daily restart for EU Long at the moment, this is a server with a lot of entities so can take up to 15 minutes
thx
the water comes out of the sprinklers but the farm plots don't get the water
turn off your pump and turn on it again
i think pipe systems have problem in eu long
cz we fix pipe system for 20 time
yes, even if the sprinklers are showing the animation for the water coming out, it may be bugged, so trying disconnecting and reconnecting them!
but always removing
how is your water set up?
the same as I as was do it
and yes
sorry, i don't understand
if you have tried that, then make sure you have fluid switches for the upper levels. also, if you are drawing your water supply from a purifier, the problem may be fixed by connecting the purifier to a water barrel, then the sprinklers
you know wha it is fine it is only on the 10x sorry for wasting your time
it's alright! i enjoy farming, so if i can help, i am happy to!
if you can explain how your water is set up, i believe that would be helpful in determining what the issue is and how to best to help you
oh the industrial pipes !
sorry for the misunderstanding. what seems to be the issue?
just like for the water system, i believe this is a situation where it is difficult to determine if it is a server problem or a set-up issue
please check your conveyors for power, and if you have filter fail set up, you should double check that as well as that may be causing the issue
its server bug
cz we test it in all servers
but no any problem but in eu long we have that problem
i see. if you believe it is a server bug, please send a ticket to admins to let them know about the issue, but i believe the admins will require more information than what you have given me in order to look into the bug
where i open a ticket
!ticket
Hey, @royal parcel
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
?
there are two ways!
/ticketcommand in game- on our official site https://rustoria.co/support/report
hm tnx
you're welcome! hope you can get it sorted and good luck w the wipe
I got a ban for association with a hacker, But I just met two guys randomly and started farming helping them and was added to the team? How was I suppose to know they were cheating when I had no interaction with them that indicaterd such? I've never tolerated cheaters and spent literally thousands of dollars on rust.
!appeal
Hey, @atomic jolt
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I did appeal and had no further acknowledgment so what's the response?
Typically, appeals take between 1-3 days after submitted.
It's been much longer then that
Sometimes appeals can take slightly longer, depending on the volume of appeals.
So I actually see that they did respond and denied the appeal, under what grounds would an innocent person be denied an appeal?
I'm unfamiliar with the details of your ban however, if an appeal has been denied it is final.
Can you understand from my point of view that I innocently played a game with people who were violating and because I didn't know I'm being punished and rather then explain I'm being passed up on poor judgment?
Unfortunately, the ban is final. Is the ban temporary? If so - I suggest being more careful who you choose to play with in the future.
?steamid
Hey, @atomic jolt
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
I have no prior history with this player and didn't ever have them as a friend on steam literally I should have been proven innocent but instead I'm treated like trash with no due dilligence, that's a shame because rust was my reason for buying a PC and now it's not appealing when simply playing with people can cost you. It's not permanent but I'm innocent.
76561199187562477
It is up to you to check who you are playing with. This guy in your team who got banned had 6 hours total on rust which should be quite the tell to probably not play with them unless you trust them.
I'm not going to check every steam account of every person I come in contact with, I'm sorry but I'm still innocent. So is my account going to always have in file that I am an associater with hackers when I'm not?
Will this effect my ability to play servers going forward?
Hello,
The situation where the response "player not active" is given to your ban requests is generally due to an error or technical issue on the server side. Getting banned while we are not online is nonsensical in this case.
If we, as players, received a ban while being offline, it is likely to be caused by a technical error. We request an investigation into this unjust ban as we did not use any cheats. Could you please assist us in this matter?
Thank you. <@&274971100184576010>
No after the 7 day ban is up you are good to play again like any other player is.
!appeal
Hey, @clever jolt
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
We have examples of this because none of our ban requests were accepted.
Is there any other way to contact the ban teams? @hollow current
If the appeals were denied then the bans will stay.
Well going forward I guess I'll be a solo player. Also looking at a profile with few hours doesn't always mean a person is a cheater I once had a few hours like everyone else. So I don't know how to know for sure.
Well with the KD he had combined with the hours should have been a big red flag.
First of all, we were banned while we were not active, how is this possible? @hollow current
Because you were banned for playing with a cheater.
KD? How would I see his KD? lol
I'm suppose to do a deep dive on every person I play with?
Well you played with him - so you should have a good idea of how many people he is killing ishh and we also have a website for stats.
You rejected our closest ban request, how is this possible since it is offline?
Up to you - But if you do play with a cheater you will get banned so if you want to avoid it we advise that you only play with people you trust.
it s rejected Ticket #f9dab1 numbers
You can say all this and with due respect you also in my opinion sound ridiculous. I'm just a gamer not a person wasting time doing a full stat report.
The cheater was online and was banned, and he was caught cheating the whole team was banned offline or online doesn't matter still played with him in some way.
I'm looking for my rights here. I'm sorry, but you're not getting enough answers.
appeared at the same time and was not active
I get that which is completely fair but there is just a certain risk to playing with people you don't really know.
Thanks for your time William1a
I repeat I'm looking for my rights here. I'm sorry, but you're not getting enough answers.
Is there anyone more effective than you who can help in this regard, because if we make a request, it is either rejected or a carelessly late response is given?
You are banned and the ban will stay for the 7-day period end of the conversation.
Is there anyone more effective than you who can help in this regard, because if we make a request, it is either rejected or a carelessly late response is given?
You will get the same answer if your appeal was denied then the ban will stay for the full duration.
Look, we open a request, it is not attended to for more than 5 hours, we do not use cheats, we are banned, in this case you are violating our rights.
EngincanDogan
• Yesterday at 1:14 AM
hey admin
Rustoria Admin
• Yesterday at 5:23 AM •
ADMIN
Hiya, I have gone ahead and forwarded the account to EAC for a scan. In the meantime, if you see the player online again please make a new ticket so that we can come and have a further look. Thank you for the report!
you look time william
4 hours
No, this is my report, sent the day before the wipe.
plz someone join call
Your teammate is banned for cheating - You were playing with him and gaining an advantage which is why you were banned even though you were offline at the given time he was banned. The ban will stay if the appeal was denied - If you haven't appealed yet then feel free to appeal the ban and explain why you should be unbanned.
After 4 hours, it indicates that the player is not active, and there are many similar instances of this. However, we did not use cheats. If you are also a Rust player, you would know that at the lowest settings, grass is not visible, and using a recoil-reducing attachment results in lower damage and straighter bullet trajectories. How is this considered cheating?
We have clear evidence of your teammate using cheats there is no denying this sorry.
How can I help you?
You don't have any evidence, if you have the same thing every time, your proof is, show us this, let's say yes, there is, let's get this friend out of our midst, but don't expect us to believe it.
My appeal was rejected, but I really don't have any account blocked by RUSTORIA. I only started to return to RUST when I entered the university. Before that, I didn't even have a computer,I haven't played RUST in quite some time while updating recoil。Also for my studies, I returned to RUST after being admitted to university,I didn't have any other, and I thought at first it was the VPN that put me on the same IP as the other banned players。I am in China, I use VPN, there are often examples of this around me, but I do not believe that it will happen to me one day, before this
We don't share evidence as that would tell cheaters how to avoid getting caught next time.
If the appeal was denied then the ban will stay.
I'm not evading the ban
I'm not the one cheating and I just created the team. If I encounter this situation, I can remove it from the team, so you can share that credit either by sharing the screen or by sending it to my e-mail address. If you are aware of how long we have been playing on your server, it is a sad situation to encounter such situations.
@hollow current
Its a simple concept. Your friend got caught cheating. You were banned for playing with a cheater, intentionally or not. Like William said we are not sharing proof for obvious reasons so stop asking for it as we are not making exceptions.
<@&274971100184576010> The appeal has been hanging for 3 days already, no answer, no greetings, when will they consider it?
OK, I don't want that, I say the same thing to you. After 4 hours, it indicates that the player is not active, and there are many similar instances of this. However, we did not use cheats. If you are also a Rust player, you would know that at the lowest settings, grass is not visible, and using a recoil-reducing attachment results in lower damage and straighter bullet trajectories. How is this considered cheating?
If you are playing Rust, you know the add-on that will reduce the bounce and destroy the grass at the lowest settings and easily see the location of the enemies? give an explanation for this
@raven mist
What does this have to do with your friend being a cheater?
hmmmm wonder why my recoil is not straight when I play 
Your friend was caught cheating. Not by addon
If you wanna keep defening cheaters i suggest you to play elsewhere
I'm waiting for an explanation from you because if you call this cheating, it means you can't be an admin.
i believe the 1-3 days is referring to 1-3 business days. please try to be patient and give it some more time. we appreciate it, thank you
Nobody called this cheating. You are assuming. We wont give you any more info so stop trying
also, 1-3 days is an average, so depending on the circumstances, it may be shorter or longer than that
plz someone join call
first time playing rustoria i get banned by anti cheat via "never played before" ? what is that bullshit
It’s just that after 3 days it’s already a wipe + my VIP is paid for until the end of the month, but the account is in fact banned for nothing
I am waiting for an explanation from you because while I was using the same settings, my bullets were not going straight because I did not use the plug-in. Also, I am trying to understand your rust knowledge. @raven mist
nobody said that this player was banned for using such settings. The player was caught hacking while being on our servers.
Also dont worry about my rust knowledge
i'm sorry that your wipe is inconvenienced, but i hope that you can understand that our admins are working to answer tickets as soon as they can. as you can see in the above conversation, they are getting a lot of tickets/appeals, and they are trying their best to help everyone. unfortunately, it is not possible to help everyone all at the same time. we appreciate your patience, though.
I'm worried because I live in Turkey and it's so hard to buy games here, the dollar exchange rate etc. and none of my friends use cheats to risk their account for no reason. A single vac ban situation means that account will be thrown away. @raven mist
And the reason why I worked so hard is that my efforts were in vain, I spent almost 1400 hours on this game and 1200 hours of this time was spent on your server.
Shenzy, if you have the opportunity, review that evidence again and make a fair comment. @raven mist
It was already reviewed and still found to be cheating, so nothing is gonna change
ne ye göre inceleniyor peki sekeme izleme hangisini sadece hile diyorsunuz ama benim anladığım bu ayarlardan dolayı daha rahat görme ve sekmeden mermi atma
!appeal
Hey, @stoic moat
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
What is it analyzed based on? Well, you say that ricochet tracking is just cheating, but what I understand is that due to these settings, you can see more easily and shoot bullets without ricocheting.
You don't give any information, you say he used cheating, in this case, if you were in my shoes, you would tell me how ridiculous this sounds and continue looking for answers.
And these bans were issued while me and my friend were offline.
this is bullshit
I'm sure the administrators that have banned your friend have enough if not more evidence for him to be banned for cheating and you being associated with him. The administrators have made their final decision and have already said that your friend will not be getting unbanned and there's no reason to argue.
Hi, i have this problem, im isnt play with cheats and on rastoria yet, but i want play fix it pls (disconect hacking) https://imgur.com/a/xI7SAlB https://steamcommunity.com/profiles/76561199216539484/
!appeal
Hey, @ember zodiac
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @ember zodiac
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @valid fossil
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!report
Hey, @compact stratus
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Why is there no player who just killed me in the list
Feel free to just put the name in there then
someone admin join call plz
can we report cheaters here?
!report
Hey, @cobalt current
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
guys i have question is there any cheat that can make turret authorize cheater and their friend ?
no
if somthing like that happend what should be reason ?
if a turret is on you can not auth + you need TC auth too
Insiding, somebody added wrng person with same name possibly
could be couple options
I don't think you can check who was auth on turret,e xcept they go close to them and well if they shoot, they not auth and other way around
no i can i have perm but im so lost inever seen somthing like that
i thought its a new cheat feature coming torust
thanks for the info

So no one reads appeals?
I think 1 or 2 days ago
Appeal #3e1cdd
<@&274971100184576010>
probably no one for 2 days
Appeals are 1-3 business days. Be patient please.
Eu 3x no bps is Dying! Pls dont let that happend
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
Hello I just wanted to ask if I leave the server and rejoin instantly will I have queue
Because sometimes I get disconnected from server so will there be a grace period
No
You guys should add that, but thank you for answering
It's been answered multiple time it's not in our plan to add one
👍
hello my vip is brocken 76561198977184543
make a ticket in #payment-support
hi, I was banned for hacking, but at that time I didn’t play at all, how can I challenge it? After all, I play in a computer club 76561198958739965
!appeal
Hey, @marble plinth
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
fuckingretard
!appeal
Hey, @valid fossil
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
ayo wheres the info when the server comes online
i know i can read it somewhere but have no idea where tbh
its wiping rn keep an eye on #wipe-feed
i highly reccomend watching the eu mondays bot. its very usefull for me at least
I am being kicked off the server with the reason of "hacking" Although I am not a cheater, help me
!appeal
Hey, @chilly parcel
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
how can i get verified?
what's ip of eu mondays ?
connect mon.rustoria.uk:28012
connect mon.rustoria.uk:28012
connect mon.rustoria.uk:28012
!link
Hey, @timber topaz
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
thx
can we get an admin on eu long please ?
Where i can write appeal? buy rust and firstly connect on servers rustoria, buy vip and see
:Disconnected: Haccking :
We are Rustoria, not rustafied
Who cant help me? Never play from this account
See msg about ban 28 m ago on US long
but im buy rust 2m ago
20 december
братан таже хуйня
15 месяцов назад забанило
я не играл на ней
Раньше играл на аккаунте кореша, но я не играл в раст даже 28 месяцев назад
Я его купил вот на мейн когда скидки были
!appeal
Hey, @ember zodiac
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Ещё и на америке бан
напиши апиляцию
good evening i got about 470 hours and the second i join into rustoria i get insta banned could i know whats the problem and get possibly unbanned? @raven mist
!appeal
Hey, @wild sandal
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
can i just ask is it cause of the hours or something else?
What is the message when you try to connect?
disconnected:Hacking
It is because of something else. I suggest you to make an appeal.
please help
Appeal #5812db
skylineGTST
Cause you are banned
Try restarting your game.
с кем с писаптьбы по боводу блокировки
disconected come to Discord.gg/Rustoria - SkylineGTST Wath?
i m alredy did it and re instaled it
помогите что это?
hey please help me someone.. i got banned cause the neighbour invited me to team and was a hacker!!!! am i able to get unban?
same some guy invited us to his village and now were banned
Meaning he wants to have a chat with you. @blissful herald he is aware now so just be patient for him to reply as he might be busy
Do I need to talk to someone on discord?
disconnected come to discord gg rustoria schaadt wath?
!appeal
Hey, @broken moth
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Yes I tagged the admin for you
1 to 3 business days so be patient
my base will decay in 3 days guys! i bought vip not for looking how its decaying ;/
and what is all this for?
Playing with a cheater usually is 7 day temp ban anyway
im not paying for vip to sit and wait until my base will decay ;/
how do i know hes a cheater?
When I connect to the server, disconnected: Hacking, how to solve it
Just wait for the admin he will explain it
but how is this our fault? how can we know whos cheating whos not?
!appeal
Hey, @fiery lily
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @steep spear
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
how long to wait?
me and @steep spear are friends, both with VIP we wanna play guys
That’s why you get a temp and not a perm like some do
Please create an appeal.
Untill he responds im not his secretary
It will be looked at as soon as possible.
disconnected come to discord gg rustoria schaadt wath? что это такое
and how is this fair? we played for 10 days and for some idiot we get fucked for no reason
or this time playing was for nothing?
!appeal
Hey, @broken moth
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i already write appeal
You can keep arguing but it’s better to appeal and get it looked at
so can I wait more than two hours?
Create an appeal and it will be looked at as soon as possible. In the meantime I am kindly asking to please be patient.
but i think its not fair to wait so long until my base will decay or got raided
No idea just be patient
!steamID
Hey, @outer berry
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Knowing or not knowing you still had a benefit of this person
and just becouse ur neighbour is cheatre!!!!!!!
It was your own decision to team with a random person that was a hacker.
Next time please be more careful.
One answer to that
Should I write it here? or to you in a personal message?
here
disconnected come to discord gg rustoria schaadt wath? что это
76561199204144089
Hello!
Can you send me a DM please?
is there posibility to chat with a support member?
yeah!
If you play with an accelerator, you will hack inexplicably. Can you lift the ban? Please help me
tes
Regarding a ban you have to wait for the appeal
wow....
make more player capacity
give 10min and you can join server
can you dm you ?
190 queue 🐶
!slots
Hey, @slate gazelle
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
no, just write what you need here
Appeal #922f3b plz
do you take care of the bans?

76561199374261801,help me,please
everyone takes care of bans
if you made a appeal, then you will need to wait till banning admin checks your appeal
a delay ? I was banned for the 3rd time for no reason xD
was there a general ban?
Appeal #922f3b plz
1 to 3 business days
nah this is stupid that one guy can ruin 10 days of work just like that
and nothing can be done
Don’t do pickups is my advice you never know who you team up with
yeah talks someone who probably played this game a lot i only have 500 h never happened to me before how i was suposse to know
i dont even live with him i just have a base near by 😄 nad got fucked by random idiot
just sad
what can i do if i have issue conenction atemp failed
am i able to change my vip to reoccurring
Reconnect
Can you refund my money, it was taken without my knowledge?
Head over to #payment-support and create a ticket in order to discuss a refund
im stuck at
for 12 mins. why?
I believe you can only choose that at the time of purchase, so you would need to buy it once your current VIP expires and choose subscription
Have you tried restarting your game?
will t ry
Where do I send my ticket?
Through https://rustoria.co/support
So many guys banned ?
I purchased the wrong vip and I want to change it, where should I go to open the ticket
Please go over to #payment-support and explain your issue there.
my game has been crashed and i must wait 400 people again?
Unfortunately yes. You will have to wait thru queue to be able to play again.
Thx
What to do if i have 20% packetloss
But only on eu mondays
On large or main i got 0 packetloss
Why my name is not yellow if i brought vip for a week?
dumb? i m alredy 2 re instaled rust wtf its problem only on rustoria
i said that
Guys, this is the second day I've been getting kicked when loading onto the server, I checked the game files and reinstalled it completely, has anyone encountered this? what to do in this case? ребят уже вторйо день меня кикает при загрузке на сервер, я делал проверку файлов игры и переустанавливал ее полностью, может ктото сталкивался с этим? что делать в этом случае?
жиза а какая у тебя ошибка
не пишет ошибку, вылетает из игры полнгостью
не просто кикает с сервера изза античита а игра крашит
понятно
хз че длетаь?
хз у меня самого на растроию не заходит
у меня на любой серв захоржу и крашит игра
why my name is not yellow if i purchased vip
Have you purchased monthly vip or weekly wipe pass ?
weekly
Than its because only monthly VIP have a feature with yellow names in chat 🙂
Can admins check my ticket
is it bannable to give away loot on rustoria 10x now?
Can we got a chat mod on EU LONG some russian dude spamming pro russian propaganda in chat forever
!ticket make a ticket please
Hey, @dark sapphire
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
crazy lag on @compact wyvern
us main lag
eu main completely frozen
eu monday gg
why i cant join rustoria eu main
taken care of
Thank you very much
us main heavy lag
its everywhere
eu monday gg
i got chat banned for a day for saying goblee gooc?
What is the ticket site for rustoria
!ticket
Hey, @languid topaz
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
cheater
Hey, @languid topaz
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @broken roost
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
How to buy a VIP from Russia?
!appeal
Hey, @keen sparrow
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hello?
ananı sikiyim
Your issue should be resolved, have you tried reconnect?
No, but I'll try it now
server down?
restart EU long please, server lag
I'm not afraid of offline, my home is designed for this
why monday don't working
the real answer is ur not sleeping
i just made a wall, and upgraded it to metal, but i cannot destory it. Why ?
how long am i banned for if i break team limit
Have you place a TC?
yes
monday not work
Make sure the foundations are connected
And make sure you are authed on TC
they are connected, its inside of my base
monday restart ororospucocuckları
If you placed the wall more than 5 minutes ago then you won't be able to destroy it
did u place the wall less than 10 mins ago?
What server are you on?
i just placed it and after 5 seconds i tried to destroy it. on us long
is the Monday server down?
Can't connect
Sounds like something went weird. idk.
when u use hammer and try to destroy does it give u the demolish option?
same some of my team is on the server
<@&274971100184576010> how long is a breaking clan limit ban for
can admins help with this ?
a few of us got disconnected
Mostly for a wipe
when u use hammer and try to destroy does it give u the demolish option?
rustoria eu mondays, connection attempt failed
no
What is situation in Monday server
Typically the remaining time of wipe, however if theres little time left sometimes it will be for remaining time of next wipe.
DDoS
why can't connect
Theyr working on it
But can differ depending on circumstances
me and my friend and people in this chat can't connect
They will not interfere in game play.
damn, now my build is f'ed
Yes devs are working on it
[CHY] YG >?
GUYS, server is lagging, but cheaters are playing
can you check this guy? - [CHY] YG >?
on mondays
Sorry, not sure what is going on but them are normally the biggest issues, make sure you are authed on tc
any word on what is going on?
are you getting DDoSed or something?
it's my team
why i cant connect to server after disconnect
server down
bro i just build the whole base alone, ofc im auth to tc
he is don't cheat
wtf with vanilla x2
why did rustoria eu long just kick 300 pp??????
If you have externals make sure you are authed on them, sometimes it will say you are even though you aren't hold "e" on it and make sure it doesn't say to auth. If there is nothing else I'm afraid im not sure what else you could try.
what happend to rustoria mondays?
no externals around
all servers down
my friend timed out and cant rejoin
when will they come back up?
Sorry I couldn't be more help.
im on server tho
why did rustoria eu long just kick 300 pp??????why did rustoria eu long just kick 300 pp??????why did rustoria eu long just kick 300 pp??????
just tested it with twig, and i can demolish twig
i just got banned for playing with hacker during the crazy lag spike? wtf
Что с сервером
bro what happend bro i wanna play rustoria
wtf is the connection attempt failed means
my game even crush
Rustoria 💩
who does it crush on :P?
To anyone complaining about the server issues please refer to #general message
cause i try to many times to connect ?
When will the servers be turned on?
CCONECTONG
is rustoria·s server rust
If you guys keep spamming chat Hoppel will make sure to lock this channel too LOL
connect
Server is 💩💩💩💩💩💩💩
What does this mean
Exactly just wait go touch some grass in the meantime
@lyric basalt
!steamid
Hey, @ember marlin
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Best way to get yourself out of here
76561199636627707
