support

[misty scroll]

https://rustoria.co/support/report

Try again in 10 minutes or so, do not try to connect in those 10 minutes

[cloud mango]

any way to get my ticket responded quicker or do I have to wait till other tickets are done?

[echo narwhal]

Admins are trying there best

[misty scroll]

It will be looked into shortly, best to be patient 😄

[cloud mango]

aight thanks

goated admin team 🔥

[near halo]

why does it keep saying "seat clipped colider iceberg b" when im in a boat

[toxic shard]

gamebug that just got fixed, should be released "soon" https://commits.facepunch.com/469995

[near halo]

okk

[earnest mauve]

@minor temple any update on my playtime?

[toxic shard]

around 1800 on rustoria

but if you ask for the dedicated role it's 2000h on a single server

[earnest mauve]

i know

i had some trouble seeing it in chat in game when i do /playtime top. it doesnt show me

so i wondered if it had reset or something

[toxic shard]

private BM profile ?

[raven mist]

What if you do /playtime?

[earnest mauve]

shows i have 11hours lol

[near shore]

i have 3.8K on a single Rustoria server

3,823:21

can i have the dedicated role, i had it before

[minor temple]

!link

[marble mantle]

Hey, @near shore

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[near shore]

[cedar raptor]

Will someone check support tickets?

5 players cheating for about 2 hours and no one doing anything

[wispy dirge]

Have you also F7'd them?

[cedar raptor]

Yes but they are running around for like 2 hours and no one doing anything

[wispy dirge]

You will need to wait for the admins to take a look, they could be doing so now, but they won't reply to the ticket till they have completed their investigation.

[cedar raptor]

alright then

[spark dove]

I go to load into rustoria small says come to discord - marc

<@&274971100184576010>

[smoky cape]

Dm @toxic shard

He would like to have a chat with you

[blazing leaf]

When will there be wipe on the Rustoria Eu Main server?

[minor temple]

Tomorrow at 15:00 GMT

So about 16 hours from now

More info can be found in #oldserverinfo

[blazing leaf]

Thx

[spark dove]

it says marc is off can another admin help or does it hav eto be him?

[bright quiver]

You have to wait for him

[spark dove]

do you guys know when hell be on

[fickle quest]

Hello, I want to know why I don't have VIP on my account, since I bought a 30-day VIP

[bright quiver]

Just be patient

[smoky cape]

#payment-support Can help with that

[spark dove]

just tryna play the game lmao

[fluid breach]

Any admins online I can dm?

[lyric basalt]

!ticket @fallen harbor

[marble mantle]

Hey, @fallen harbor

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[stable plinth]

someone please look at my ticket I am trying to see if I got offlined

[fluid breach]

@lyric basalt can i dm you a question?

[lyric basalt]

Yes

[fickle quest]

someone take my ticket
​

[fickle quest]

someone take my ticket

[old harness]

no server restart for SEA Long?

[smoky cape]

What?

[fickle quest]

open support, can you help me?

my 30 day vip was removed from my account I bought it month 2

[smoky cape]

Unfortunately I can't do that. There only a select few people working in that department so it will take some time for your ticket to get looked at

[snow kelp]

how do i cancel a subscription

[fickle quest]

thank you for your attention

[minor temple]

!cancel

[marble mantle]

Hey, @snow kelp

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[finite sleet]

I submitted an ban appeal earlier today and I want to get the response because I have wipe to play so please if someone can help me with it

can any admin help me plz

Appeal #b956f7

[wispy dirge]

Standard response times are 1-3 business days but can be more or less based on the situation.

[ancient flare]

can you guys please look at my tickets wipe is tommorrow or can i talk to someone in a vc and we can go over it??

[near halo]

He stole my stashes

I have a clip

[smoky cape]

!report Please don't call out cheaters

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[crimson oasis]

Is there any staff that can awnser a question i got?

[last edge]

what is it

[crimson oasis]

is your server vanilla eu long located fr in the uk?

Because im getting 246 ping on it for no reason

[analog wigeon]

@lyric basalt u told me to tag u so that we can have a chat here

[wispy dirge]

UK IIRC

[crimson oasis]

tf does that mean lmao

@wispy dirge

[wispy dirge]

UK, If I Recall Correctly

[crimson oasis]

alr why am i getting 246ping if its located in the uk

and my internet is fine

it says 19 on the server list as soon as i join i get a warning of 246ping

[wispy dirge]

https://dictionary.cambridge.org/us/dictionary/english/iirc

[wispy dirge]

Running on a hard line or on WiFi?

[crimson oasis]

cable

like connected to the pc so there aint no way its my end

[wispy dirge]

Try restarting your modum/router if you can.

[crimson oasis]

i will tmrw thanks anyways

[frosty holly]

!appeal

[marble mantle]

Hey, @frosty holly

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[digital nexus]

please i need help

bcs im ban bcs the reason is playing with the hacker but i dont play with the hacker

[brave lance]

!appeal

[marble mantle]

Hey, @digital nexus

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[past solar]

Any admin

[marble mantle]

Hey, @past solar

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[past solar]

Any admin on support please?

[analog wigeon]

@past solar the admin in charge of the ban list and who manages it is not online right now

[thin plover]

what can we help you with?

[analog wigeon]

he needs an apeal

[thin plover]

if they need to appeal its here

!appeal

[marble mantle]

Hey, @thin plover

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[thin plover]

on our website

[past solar]

it's not about ban , i';m not banned

I got a bug

on the server

[digital nexus]

me too

[thin plover]

did you make a ticket by any chance? talking about your bag being stuck somewhere?

[past solar]

No one helps for no reason

They told me i should get back by myself , but how i can get it by myself if it's bugged

in a wall?

[thin plover]

like I've answered your ticket, we do NOT interfere with gameplay on any case like that, this is an official server

[past solar]

Yea but

[thin plover]

you will have to destroy the wall then

[past solar]

What's the point of not interfering to help against bugs?

[warm narwhal]

how to destroy it

[digital nexus]

im ban "I am banned for allegedly playing with a cheater, but I did not. I would like proof; I even had VIP."

[warm narwhal]

it is the monument

[past solar]

It's wall inside sewer

it's monument

[thin plover]

I thought it was a base or something, still we cannot help with that

[past solar]

it's monument

can u teleport at us?

just watch what's there

[warm narwhal]

i sent a photo to you anabolic

[thin plover]

no

this is an official server

[past solar]

So if it's official server u can't help against bugs?

[thin plover]

would the facepunch admin give you your stuff back on Facepunch servers?

[past solar]

But if u see a bug , a bag inside a wall in a monument

what's wrong helping

[analog wigeon]

having vip doesn't mean anything these days they do good investing if they find out that u are friends with the cheater on multiple accounts u get accotiation

Means if he gets banned a couple time and ur friends with 2 or more accs u get banned

[past solar]

I understand if i lose it from a base a raid or from something created byb us , but not a bug from the server

[thin plover]

We simply cannot help you and I will not repeat myself, we are an official server and cannot assist you with that

[warm narwhal]

yes bro, the real problem about that is cuz my body tranformed instanly into a loot bag and dont stay in official body, and that s why it felt s down

so the official server doesnt help with bugs on server

good information

[past solar]

It's sad cus if u do report with any bug , u get no assist , if you do report with cheaters you get the same reponse " the player logged off and we cannot watch him " after 2 days of the report

[analog wigeon]

u can try to apeal but i think the ban is going to stick !appeal

[warm narwhal]

.

[analog wigeon]

!appeal

[marble mantle]

Hey, @digital nexus

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[thin plover]

a "bug" and reporting a cheater are two completely different thing

[warm narwhal]

what about this anabolic

[past solar]

If i report a bug, you don't help , if i report a cheater , you reponse after 2 years after the guy logg off

[digital nexus]

"I have never been banned on Rust, and neither have my two friends, so I would like some evidence."

[past solar]

do you even know how many cheaters are on the server

and when we report right ones , you tell us , they are offline cus you watch so late

for this populated server you should be more active admins

i'm supposed to play against cheaters, to play against bugs , and against lag

[digital nexus]

"I have never been banned on Rust, and neither have my two friends, so I would like some evidence.""

[thin plover]

like I've said guys, your bag is lost and we cannot help you, best of luck

[analog wigeon]

they are not providing evidence period and ive u never been banned thats fine but ur friend that u played with has been banned a coupple of times if they say they havent been its most likely a lie

[warm narwhal]

How can i get the ban?

i leave the server

[thin plover]

we are an OFFICIAL community, we CANNOT interfere with gameplay

[analog wigeon]

!appeal

[marble mantle]

Hey, @warm narwhal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[thin plover]

well I'm not going to ban you for no reason

[warm narwhal]

I want to get banned, not unban

Tell how to get banned on the server

[analog wigeon]

oh ROFL

[warm narwhal]

Not mutted

[thin plover]

you are free to play somewhere else

[past solar]

we will leave anyways , we need to play on a server where admins contribute in helping their players , not with admins ignoring instead of helping

[thin plover]

it's not because we do not want to help, we CANNOT help, we are an official community and you are playing on an official server

[past solar]

But i don't get it

Just tell me please

what's interfering with gameplay , if u teleport and watch a bugged bag

i understand if i lose by my mistake , but if it's cus of the server layout , i can't understand

[thin plover]

if you were to lose your bag right now on Facepunch 2, would Facepunch give you your bag back?

[past solar]

If they see it's a bug why not

[thin plover]

they wouldn't

[warm cloak]

Hello, I would like to open a new ticket, but I can't.

[past solar]

Why does exist tickets if u can't help with bugs haha

[warm narwhal]

so all this servers just ignore the players probles

[thin plover]

have a goodnight/day guys

[vapid oasis]

because some bugs are out of their control and its for face punch to fix

[thin plover]

yes, your appeal was denied

[analog wigeon]

@past solar just accept the fact u CANT get support in game like TP having and admin comming looting the bag and giving it back its gone just accept it and move on its just a game

[past solar]

Yea , i understand that , but i cannot accept playing on server with 0 admins contributin

[digital nexus]

It would be unfair to ban players for cheating without any evidence, especially if they haven't cheated at all."

[past solar]

If you have full inventory , and u get bugged and you lose everything , just cus of server layout , you wouldn't be mad?

[warm narwhal]

i have the recording how i got killed and my body transformed intantly in a loot bag, that s the problem

[analog wigeon]

they have evidence beyond reasonable suspicion that why u got banned for accociation but they do NOT provide the evedince to u

[unique elbow]

it's rust, deal with it an move on the game is buggy

[past solar]

sa va dau la muie la astia care nu stiti sa ajutati

[analog wigeon]

thats fine but u still are not going to get any help facepunch admin would not be giving u the stuff back either its gone now

[digital nexus]

"They must provide evidence; it's an unjust ban. I have not been banned; I have video evidence."

[warm narwhal]

so that type of admins are useless

[past solar]

all what u say means just admins just split on players xD

[analog wigeon]

no thats the game sometimes. u have times where its buggy and u lose the stuff its a game just move on

[thin plover]

#general if you guys don't need anything else please leave support

[warm narwhal]

thanks for nothing anabolic

[digital nexus]

wtf "You have zero evidence; that's precisely why I'm not receiving any proof."

[past solar]

i'm gonna leave , but you should leave too , cus you are usseles on this channel , you just help peoples who spend money only with problems about money

[thin plover]

thank you for the feedback

[digital nexus]

I need help; I have evidence that my friends and I are not cheating, and yet you refuse to provide your evidence."

[past solar]

no problem , i would do more

[thin plover]

we do not provide evidence, that's correct

you can make an appeal if you want

[analog wigeon]

okay im going to explain this one more time.

the one that got baned for cheating had more accounts that got banned

they dont prodive evidence so that u cant prepare for the future lets say u play with a cheater and u dont wannt to get banned u would know what u have to do to avoid the accoiation ban

[digital nexus]

You do not provide any, but I do, so let me be instead of banning me for nothing

[analog wigeon]

u got banned for accoctiation thats not for nothing u teamed with a cheater what dont u unterstand?

[digital nexus]

okay

but u don't understand

[thin plover]

yes you can put your evidence in your appeal

[digital nexus]

iI have evidence that I do not play with any cheaters

[digital nexus]

my friend want but u or others admin close the tickets

its for that i talk there u close

[analog wigeon]

they could have hidden it from u but the admins dont bann with out a reason i have firm belive something happend for the ban to be justified

[thin plover]

yes their appeal was denied as we had enough evidence to ban them off our servers 🙂

[analog wigeon]

thaks i thought so im leaving him alone now im getting a headache from that discussion

[digital nexus]

You say that as if the administrators could never make a mistake.

[thin plover]

well it wasn't a mistake

[digital nexus]

It's a mistake. I have evidence, my friends do too, while you don't, and I know because none of us cheat. We even have the video from one hour before being banned.

[past solar]

taci in sloboz

[digital nexus]

do u have a admin who play in rustoria

[weary idol]

Chinooks bugged on US long in the corners of the map blocking off crate dropping Chinook from coming into the map. Crate dropping Chinook has not been on the maps since day 1 of wipe.

[thin plover]

we are not allowed to play on Rustoria

[digital nexus]

You're the one saying that; it's your word against mine.

[thin plover]

ok...

if you want to ask our staff manager if we are allowed to play on Rustoria you can go ahead

[digital nexus]

He will say the same thing even if you lie, so it doesn't interest me. I didn't come here to know this.

[torn heart]

we aren't allowed

to play on rustoria

[thin plover]

yes they will say the same thing because it's true, we are not allowed to play on the server...

[torn heart]

just letting you know

[digital nexus]

I can provide evidence from my three friends, and you don't provide any, which is fine with me. However, you refuse to see my evidence and admit that you banned me by mistake.

[thin plover]

like I said, you can put evidence in YOUR appeal, but your friend won't be unbanned

we do not provide any evidence for very good reasons

[digital nexus]

Yes, very clever not to reopen theirs. I'll have to bring these proofs into mine. Thanks

0 iq

u are a big trol lmaoooo

[thin plover]

I am certainly not trolling, I take my role very seriously

[digital nexus]

yes i see that with other people

The administrators come very quickly to respond when you call them to say that you are not lying, but when it's us, it can wait for days as if you had a life, when you don't

[thin plover]

I certainly have a life and your appeal will be looked at when you make it

[digital nexus]

We know the administrators in games; they are on the computer all day jerking off and believing they are important people through Discord, like you, for example.

[thin plover]

if you just going to insult me we do not need to discuss anymore

have a good night my friend

[digital nexus]

okay Good night and happy masturbation, and maybe a touch of grass tomorrow will do you good

[thin plover]

thank you for the feedback

[digital nexus]

Even the police provide evidence and reasons when they kill someone irl , and you don't in RUST lol lmaoooooo its nor real life enjoy my ban for a fake reason baby love

[brisk dawn]

admins please check tickets

can't spectate a cheater if you don't check it around t he time it's submitted

[torn heart]

it's just a game

huh?

[brisk dawn]

damn dude well yall had over 2 hours to check my ticket. thanks for nothing lol

[frosty holly]

Any news on my appeal?

[brisk dawn]

dude admins please

the dude is still on

us main please 😦

[last edge]

tickets take 1-3 business days

pls be patient

not the channel tod o promo

[thin plover]

this is not even Rust content at all

stop posting that

[placid lagoon]

but i posted this to comp for it

[whole raft]

wrong channel ?

[placid lagoon]

were is it

[whole raft]

you are in support, do you need support ?

[lime stump]

need support

[whole raft]

yes ?

[lime stump]

i got banned for exceeding group because i sent invite to team by mistake when i was trying to trade

[whole raft]

!appeal

[marble mantle]

Hey, @lime stump

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[oak rover]

Hello dear server administrators. I have this problem. I go to your server and it says that you are banned for cheating. but I have never played with cheats please help me

[last edge]

!appeal

[marble mantle]

Hey, @oak rover

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[swift pond]

can someone look at my tickjet blatant cheater on mondays

lost all my comps to him

[last edge]

tickets take 1-3 business days, pls be patient

[swift pond]

good one chat mod

[thin plover]

that's for appeal 😅

tickets are looked at faster than that

[swift pond]

guy is a chatmod and doesnt even know that 😂

[thin plover]

well for their excuse, chat moderator do not look at ticket or appeal 🙂

they try their very best to help our community and direct people to correct link

let's give him a chance tonight

[last edge]

mb, im so zz

[swift pond]

hahaha all good

[wind lion]

where do i report a possible esp

[marble mantle]

Hey, @wind lion

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[marsh palm]

can i get a help for ban evasion problem real quick? already did appeal #ff50ba i want to wait but my holidays are drawing to an end 😭

[obsidian acorn]

report ab1a93 - player advertising cheat website in chat (on a new acct) ty admins

[marble mantle]

Hey, @obsidian acorn

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[ember mural]

!appeal

[marble mantle]

Hey, @ember mural

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ember mural]

can i get a help for ban evasion problem real quick? already did appeal #a4cc7e i want to wait but my holidays are drawing to an end

[deft belfry]

Are people allowed to use a autoclicker at outpost?

selling stuff at the vendies

[heady mango]

Hey can you link me the map that is winning/has won for Rustoria US Main? I'd check but i can't log into the site for some reason :/

[hearty fulcrum]

!appeal @gilded shadow

[marble mantle]

Hey, @gilded shadow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[orchid swift]

Admin I need help please dm

[wispy dirge]

What can we do for you champion?

[orchid swift]

I have never cheated and I got fly hack violation then lost over 3 k scrap and HQM at outpost. And full AK metal kit.

I 100% was afk for a couple mins and sitting at the top of tunnel elevator

[wispy dirge]

Were you hanging over the edge of the elevator shaft?

[orchid swift]

Nope I was stopped at the very top stairs and I went afk for maybe 4 mins and came back to fly hack vio

Never ever cheated and hate even the idea. I really needed that stuff for BPs and I feel it's not my fault because I know you can see if I was.

[wispy dirge]

It can happen from time to time if you go afk in that area, as it's where the map kinda splits.

Just log back in

[orchid swift]

I did and I was in map screen to pick me bag or bed

My *

Took me 15 hours probably to get that fuxk.

[wispy dirge]

Spawn and go get your stuff, I'm guessing you weren't at outpost?

[orchid swift]

Sorry for swearing

This was a bit ago because I take long time to load in

[wispy dirge]

Were you at outpost?

[orchid swift]

Theb tried a second time and it gave brought me to my bag again

Yes

At the too of stairs at tunnel elevator

[wispy dirge]

Then you were killed by the AI, if you dc in outpost I want to say you only have 15-20 min before outpost kills you.
Go see if your stuff is there 🙂

[orchid swift]

I was gone for 5 mins you can see that

Like legit max 5 mins

OK I'll do that now.

https://tenor.com/view/dear-sweet-baby-jesus-praying-sweet-jesus-baby-jesus-prayers-gif-17229699

[hearty fulcrum]

!mapvote

[marble mantle]

Hey, @heady mango

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[heady mango]

i can't log into the site though 😭

i think cause im community banned for a week

[hearty fulcrum]

have you tried recently? i would try again as sometimes it's a temporary issue!

[heady mango]

word imma try

[hearty fulcrum]

best of luck!

[heady mango]

naw don't work 😭

[thorny dune]

At this moment in time.. https://rustmaps.com/map/b07b8db284a04d27acbb6b0f4856e1e1

[hearty fulcrum]

thank you!

[heady mango]

sick, ty! how much of a lead does it have?

[thorny dune]

11%, 30~ votes

[heady mango]

awesome, thanks papa ❤️

[orchid swift]

My stuff is not here. I finally made it

It said fly hack violation though. Which I in no way in he'll was fly hacking I have never cheated

@wispy dirge I'll dm u

Admin?

[hearty fulcrum]

hello

[pliant slate]

how do i do this to my own discord server? choose timeline auto?

[hearty fulcrum]

don't worry! fly hack violation is not a server or eac ban! it is just a server kick. if you have any other questions, feel free to let me know!

[hearty fulcrum]

if you google search "discord timestamp generator," you should be able to find it !

[pliant slate]

thanks

[pliant slate]

but is there a way to just copy the side and have the timelines to my discord so i can jusr check there?

[hearty fulcrum]

sorry, could you clarify what you mean by "copy the side"?

[pliant slate]

what does team UI mean?

[harsh ember]

Team UI is the display of the names of your teammates in game, in the bottom left corner of the UI.

[ember mural]

can i get a help for ban evasion problem real quick? already did appeal #a4cc7e i want to wait but my holidays are drawing to an end

<@&274971100184576010>

[harsh ember]

You have to wait for the appeal process.

[ember mural]

aw man

ive benn for hours

[harsh ember]

I know, how you feel, my buddy had an issue with that and had to wait for the appeal. It can take a few days, potentially.

The Admins try to work through the appeals as fast as they can.

[tepid falcon]

hello, I've followed you on twitch and linked everything but it still won't let me auth and get rewards

[hearty fulcrum]

have you verified your account yet?

[hearty fulcrum]

!rewards

[marble mantle]

Hey, @tepid falcon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[tepid falcon]

I am verified, everything except for Twitch is working

talked to some ppl on your 3x EU server they had the same issue

[hearty fulcrum]

it may be a temporary issue, so i recommend waiting a while then trying again later. in the mean time, i will try to raise your concern to someone who can check on what the issue may be. please let me know if the issue is resolved before then! thank you for letting us know

[tepid falcon]

thanks, will do

[gusty radish]

if a person codes by raid using a bot, is it prohibited?

https://steamcommunity.com/profiles/76561199019639579/

[hearty fulcrum]

!ticket
please make a ticket to report suspected rulebreakers!

[hearty fulcrum]

!ticket

[marble mantle]

Hey, @gusty radish

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[quaint verge]

/report

[marble mantle]

Hey, @quaint verge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[earnest mauve]

hi, found another bug. if u tp to /roam on 10x no bps eu. u cant /tpc

[minor temple]

I've sent it on internally for you

[hearty fulcrum]

hi, thank you for bringing this to our attention! you can let our admins know about server issues by submitting a ticket through the rustoria site or using the ticket command in game!

[hearty fulcrum]

!ticket

[marble mantle]

Hey, @earnest mauve

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[hearty fulcrum]

oh thank you!

[hearty fulcrum]

i heard back, and the admins are aware of the issue and are working to resolve it!

[tepid falcon]

many thanks for the update @hearty fulcrum

[boreal wigeon]

Map use main

Eu main vote map

[hearty fulcrum]

!mapvote

[marble mantle]

Hey, @boreal wigeon

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[hearty fulcrum]

#map-vote-roles message

[wind gyro]

Hi i have a problem when connecting i get instant kicked for reason: Hacking. I don't have any kind of cheat and i can prove it cand someome help me ?

[tepid falcon]

hey again I got another question, on your 3x server /skin doesnt allow me to reskin doors and lockers for example, how do I do this?

[hearty fulcrum]

does the reason for getting kicked just say "hacking"? is there anything else?

[wind gyro]

yes

that's it

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @wind gyro

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hearty fulcrum]

one sec!

[hearty fulcrum]

here is how you can appeal your ban! submit a ticket through the official rustoria site!

[wind gyro]

ok

[hearty fulcrum]

can you try /skinbox or /sb?

[tepid falcon]

It says I don't have permission, donating gives access to skinbox?

[hearty fulcrum]

yes, the skinbox is probably a vip command!

[tepid falcon]

seems like it worked 🙂

[hearty fulcrum]

great to hear! enjoy

[idle hollow]

https://discordtimestamp.com/

[austere trellis]

How do we know what the map is going to be?

[static cedar]

What time does eu main wipe

[cursive kayak]

@static cedar

:flag_eu: EU Main

IP: connect main.rustoria.uk:28010
Next Wipe: <t:1707404400:F> (<t:1707404400:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for Next Map

[wild nymph]

can any adming go on eu main pls one player on horse blocking shops

[desert obsidian]

if i bought vip just for vipe 2 hours before the server vipes does it transfer to the vipe thats going to happen soon?

[thin plover]

We cannot help with that as they are not breaking any rules

[thin plover]

Vip is for 30D unless you bought one thats 5D

[desert obsidian]

so the 5 day vip starts the minute i buy it?

[blissful herald]

Yes

[desert obsidian]

okay thank you

[thin plover]

Like I said it depend which one you bought

But no matter what the 5d or 30d start the moment you buy it

[sacred temple]

When eu main wipe in GMT +2 time

[tawdry saffron]

hello

[cold nova]

Hi, you were given a ban by mistake for nothing, please figure it out because in an hour the vape

@blissful herald

I have already left a request on the website

@torn heart

[hallow oxide]

6pm ish i think

[cursive kayak]

@sacred temple

:flag_eu: EU Main

IP: connect main.rustoria.uk:28010
Next Wipe: <t:1707404400:F> (<t:1707404400:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for Next Map

[random minnow]

HHi lads

got an issue with my twitch account

its connected and I follow rustoria, but it not reflected in game?

any support ?

[nocturne canyon]

Can I talk to an admin in VC

[cold nova]

Hi, you were given a ban by mistake for nothing, please figure it out because in an hour the vape

I have already left a request on the website

<@&274971100184576010>

<@&274971100184576010>

[bright quiver]

No need to tag us twice

We see you but sadly you have to wait till we get to your appeal

[cold nova]

I'm sorry, you just don't answer

Thank you, I will be glad if you hurry up, otherwise the vape will be soon

[analog pumice]

Hi is there a ping issue on eu main right now? Some of our eu players are at 130 ping when they are usually like 10

[random minnow]

?

[unkempt coral]

What kind of support is offered here emotionally physically I need a bit of everything lol

[violet marten]

your server is the most laggy I've ever seen

Finally make those more slots are you really that stupid

[torn heart]

huh?

[violet marten]

130 queues

[dusk cosmos]

help me, I haven't played for a week, I decided to log in to the monthly server, but I'm kicking and writing hacking

[torn heart]

servers cant go to infinite pop, bc of performance

if we up the pop more

issues like lag will start, or become worse

[violet marten]

500 slots for a monthly server, even on a weekly 750

[torn heart]

map size difference, plus a monthly has more entities since it wipes monthly

[violet marten]

ok and why server is lag?

[dusk cosmos]

.

[velvet patio]

Same thing with my friend

[violet marten]

me and my teammates are teleported back every 2 minutes

[torn heart]

Could be your connection to the server, something with your ISP, server might just be having a slight buffer, could be a million things

[violet marten]

.

[violet marten]

Do you think that me and my teammates are a separate kind of lagging people who have come together?

[dusk cosmos]

help please

[rancid mortar]

bro cant play properly, only on this server im having 1k ping, got kicked always

sea main

[torn heart]

#network-support-old make a ticket here

[cold nova]

@torn heartPlease check my application, it was banned for no reason

[rancid mortar]

thanks jacob

[hybrid void]

https://imgur.com/a/fXpIQ9p

[charred pumice]

i bought vip and i had it for last wipe and now i dont habe it anymore

have

[hybrid void]

whats happening eu main ?

[last edge]

give it some minutes

[last edge]

#payment-support

[meager chasm]

Where wipe EU MAIN ?

[last edge]

its happening in a few minutes

[steady radish]

wipe eu main... RIGHT NOW

[last edge]

pls be patient guys

[analog pumice]

Last wipe eu main wiped 15 mins early, gotta make up for that 15 this wipe 😏

[white jackal]

https://tenor.com/view/shaq-shimmy-excited-smile-gif-2048765052329044460

[steady radish]

i guess so

[meager chasm]

https://tenor.com/view/dance-gif-14880344851904561392

[analog pumice]

Eu main wiping in 1 hour, everyone go rest for a little

[viral yoke]

<@&274971100184576010> I just got VIP twice any chance I could get a refund for the 1?

Or will it stack?

[torn heart]

#payment-support

[raw kraken]

how do i active my vip on the server? <@&274971100184576010>

[old torrent]

@torn heart I didn't play cheating, but I got banned for cheating, can you check why for 6 days? on rustoria eu small

[last edge]

!appeal

[marble mantle]

Hey, @old torrent

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[last edge]

when u bought it gets active

[raw kraken]

do i need to restart the game?>

cuz it wont let me open the contyner for loot

[last edge]

no, just i u are in queue u have to disconnect and reconnect

[raw kraken]

for only vip

[frail steeple]

when it will be on PLZ ANSER

[drowsy knot]

Wen up nahuj

[mint warren]

Us long dead

[carmine walrus]

!map

[marble mantle]

Hey, @carmine walrus

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[high snow]

Cabrone

[weary obsidian]

Ei mein

[valid rampart]

HOPPEL ARE U GOD IN THE HEAD MATE us already restarted u just restarted it again

[solemn loom]

Что с ус лонг

[valid rampart]

u melon

[olive jewel]

Что с еу мэйн

[wanton plover]

Im in! Mooooom!

[maiden kettle]

us long down

[solemn loom]

admin what is us long why not work

[random bloom]

verify ıd tocken wtf

[wanton plover]

Aaaaaaaand 3k queue

[mint warren]

Fuck i place turret in hqm quarry in us long

[solemn loom]

привет

[mint warren]

And server dead

Ку

[solemn loom]

шо вы тоже на ус

[mint warren]

Да

[weary obsidian]

Ебать че за хуйня захожу краш сервера

[vocal cradle]

Где?

[median axle]

чзх зашел 33 очереди крашнуло в итоге 1к

[wanton plover]

But bro how many VIPs on this sweaty ass server dawg? I spammed IP and I’m 160 queue

[vocal cradle]

хахаха

[empty mango]

Лох

[charred pumice]

i bought vip last wipe for one month and now i am in queue wtf should I do now?? <@&274971100184576010>

[torn heart]

#payment-support

make a ticket there

[charred pumice]

i did

[torn heart]

please wait while one of our patyment suppoty members reach out then

[weary obsidian]

Сам сидит в конце дура

[empty mango]

Хахаха нет

[weary obsidian]

Ну я 450

[empty mango]

Я 400

[vocal cradle]

а я 459

[weary obsidian]

Ну и не выебывайся

[empty mango]

Ну и плачб

[cold nova]

@torn heartPlease check my application, I was banned just like that, I can't get on the vape although the VIP

[mint warren]

56

[wintry swallow]

На мейн?

[mint warren]

Я

[raw kraken]

its said im not autorized to access this loot why i just bout vip help <@&274971100184576010>

[median axle]

what a joke I went through the connection, there were 33 queues, the server crashed (not only me) in the end there were 1k queues

[vital fossil]

у меня так же

[charred pumice]

<@&274971100184576010> by the ticket there is just standind that i dont have permission to do this

[vocal cradle]

Насрите мне в рот

[olive stag]

I have the same issue

[vital fossil]

was 33 queues

[last edge]

#payment-support

[blissful spindle]

What ban general&

?

[last edge]

?

[odd siren]

Что с русторией юс лонг

чё вырубилась?

[charred pumice]

how do i find my transaction id

[solemn loom]

незнаю

тебе дизель нужен?

[odd siren]

ало пендосы врубите сервак

[solemn loom]

пендосов на мыло

[mint warren]

По чём?

[charred pumice]

<@&274971100184576010> how can i find my transaction id

?

[solemn loom]

твоя цена7

[mint warren]

Смотря что нужно

[solemn loom]

сера есть?

[mint warren]

А ну за серу пока что не покупаю)

[solemn loom]

а за шо купишь

у нас 72 штуки

могу мвк или металл

[raw kraken]

how to active ur vip do u need to leave the game coplitly or just disconet from the sever?

[thorn topaz]

Most of the time you just need to disconnect from the server and rejoin

[umbral gate]

Why do I have a queue? and people come in, of course it's not about vipok

[drowsy knot]

can u buy vip with paypal

?

[slim flume]

Indeed you can.

[cold nova]

@torn heart Banned for no reason, the application has already been left 76561199564379630

[upbeat yoke]

!appeal

[marble mantle]

Hey, @normal snow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fallen quarry]

i found a cheater on us long

[slim flume]

!report

[marble mantle]

Hey, @fallen quarry

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[fallen quarry]

i have a clip of him double jumping

[opaque linden]

I already made one

how long will it take for them to look at it

[subtle cape]

Not very long, will look into it asap

[fallen quarry]

thanks alot

[opaque linden]

he has a friend also

liudehua

[subtle cape]

Include that in the ticket 👍

[cold nova]

@subtle capeBanned for no reason, the application has already been left 76561199564379630

[subtle cape]

Wait for the appeal to be looked into

[opaque linden]

nvm he left server

[calm shuttle]

@subtle cape Sorry for ping but i got banned yesterday and I unbanned today(Appeal #f4068e) but I oto banned again? can you check

[drowsy knot]

where can u buy vipe

vip

[calm shuttle]

The same VPN issue

[bright quiver]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[drowsy knot]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[balmy mirage]

Why are thare bradlys at Every monument in 3x eu no bp?

[blissful herald]

means at least 24h till wipe - events set by Facepunch

[balmy mirage]

Ok

[calm shuttle]

SkylineGTST can you check this?

[granite lotus]

we cant login
on website cause of vac ban <@&274971100184576010>

[thorny dune]

There is no restriction to login as a result of a VAC ban, could you link me the website you are trying to log into?

[granite lotus]

https://donate.rustoria.co/packages.php?game=3&server=19#

[thorny dune]

And what does the error say specifically when you try to login?

[granite lotus]

it just says error

[calm shuttle]

Hello Berch

[granite lotus]

on both of us we both have vac ban on csgo

[thorny dune]

Hello, I see your message, give me a moment

[calm shuttle]

I'm waiting thank you

[thorny dune]

This shouldn't stop you from logging in, I would recommend trying a different browser

[dusk cosmos]

I'm kicking from the servers after I haven't played for 1 week due to hacking

[normal widget]

I know posting in here wont change anything but, seems weird to ban a player then deny an appeal when there is video evidence showing their innocence, it took 3 days for one admin to not even watch the video and deny the appeal. I know its just rust but other players are definitely being effected by this problem and some of them for sure pay money for VIP.

[thorny dune]

Should now be fixed

[granite lotus]

it says the same error tried from other browser

[calm shuttle]

Let me try

[granite lotus]

isnt there any other way we can buy

[calm shuttle]

Still looks like i have ban

[thorny dune]

I'm afraid our website is the only way to get VIP, could you send a screenshot of this when you try to login, you can DM me this

[thorny dune]

I wouldn't worry too much about that message for now, if you try to load in you should be fine

[near halo]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[umbral perch]

How long should I wait for a response to a ticket?

I left it an hour and a half ago

[unique elbow]

1-3 business days

for appeals

[umbral perch]

[unique elbow]

reports/etc are quicker

[umbral perch]

network issue

[calm shuttle]

Thanks again I'm in server rn @thorny dune (and sorry for ping)

[umbral perch]

@thorny dune

help pls

[thorny dune]

What can I help with?

[urban mica]

EU main FIX LAGG

[valid agate]

how much till eu main goes back on?

[quick bluff]

and will there be rollbnack??

[hybrid void]

@thorny dune WATAFAK SHIT SERVER

[quasi swallow]

damn eu main

[wanton plover]

Mods is it restarting asap or? How long?

[thorny dune]

This is just a restart so shouldn't be any rollback

[valid agate]

how long till srw back up?

[thorny dune]

Shouldn't be much longer than 5-10 minutes

[quick bluff]

OMG

[chrome blaze]

Have you ever thought of hosting a server that isnt lagging every hour?

[wary tinsel]

Siuuuuuuuuuuuuuuuuuuuuuuuu

put server up faster lolololololo

[valid agate]

dont mean to be a dick but why eu main every wipe theres a problem

[glacial ice]

thank god eu main crashed i aint waiting in that 400ppl queue

[valid agate]

xd

[wanton plover]

Which one of you was trying to bow me on a horse and got run down by wolves ? lmao

[wary tinsel]

@torn heart can i get donator role i bought vip

[wanton plover]

Got me loaded

[torn heart]

!link

[marble mantle]

Hey, @wary tinsel

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[fossil igloo]

I wish I had an answer, we are working with Facepunch on the problem, but nothing for now sadly

[wary tinsel]

claro daddy

[torn heart]

erm

[near halo]

when it restarts

[wary tinsel]

u dont like that?

[torn heart]

not at all

[near halo]

client.connect main.rustoria.uk:28010

[wary tinsel]

im really hot womeno

[wanton plover]

It’s up

[near halo]

49 queqe

[wanton plover]

Plz don’t leave me on 400 queue

[cold nova]

Banned due to a server error, I've been waiting for 3 hours until they look at the application, although I bought a VIP

[wanton plover]

I was on my first farm run and cleared my mountain. I beg

[toxic jackal]

wtf

[thorny dune]

It looks like your appeal was dealt with just a couple of minutes ago

[haughty night]

блять я ваш рот ебал я на сервере сидел кайфы ловил а тут рестарт вы че вообще???

[wanton plover]

I’ve been stuck in queue same spot wtf

[flat vortex]

hey mods i have a problem. i bough vip like a week ago to play on eu long. now im tryin to connect to eu main that wiped just a few hours ago and i have a queue for some reason.

[normal herald]

Hello moderators, how many players does the"🇺🇸 2x Vanilla US" server have active on the 2/3 days of the wipe?

[toxic shard]

Vips are by server

[toxic shard]

it wipes 2 times a week therefore d2 it's nice, d3 it depend if it's the 3 or 4d wipe

[daring patrol]

my friend is stuck in warming prefabs (3722/3722) and connot join(eu small) what is the solution?

[toxic shard]

I would say verifying games files

seems to be an issue with loading assets

[daring patrol]

Mmm and what he do for the queue?

[left grove]

can we get Tana and PP For life gang banned. they are rage cheating

in the 2x

and just door camping us

[slow cargo]

When does us small wipe?

[cerulean basin]

hey guys i appealed for a ban and it sayd its approved but idk cause im not unbanned so what does it mean now?

[brisk ledge]

why do i have 240 ping and im in eu? on rustoria eu main

[warped glacier]

what does it mean - i was banned on US Medium yesterday, but it says that i have ban on US Mondays 22 days ago

[hearty fulcrum]

he can purchase vip through the rustoria official site. if he already has that and it's not working, ask him to try disconnecting and reconnecting. if it still doesn't work, please ask him to submit a ticket for #payment-support !

[hearty fulcrum]

please submit a ticket in-game or through the rustoria official site! here is how to do it

[hearty fulcrum]

!report

[marble mantle]

Hey, @left grove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[cursive kayak]

@slow cargo

:flag_us: US Small

IP: connect small.rustoria.us:28010
Next Wipe: <t:1707422400:F> (<t:1707422400:R>)
Wipe Schedule: Thur @ 3PM EST
Blueprint Wipe: Force Wipe
Map Size: 3100
Team UI: 8

[cerulean basin]

hey guys i appealed for a ban and it sayd its approved but idk cause im not unbanned so what does it mean now?

[tender seal]

even though UI is 8 on small can u have a larger team?

[torn heart]

yes

[tender seal]

no limit?

[torn heart]

no limit

[hearty fulcrum]

it may be temporary, so try waiting it out a bit, and if it continues, please try restarting rust. if it still is an issue, please check your network connectivity and check your pc for any unusual events related to rust! if that doesn't fix the issue, please head over to #network-support-old to get more support on the issue.

[thorny dune]

This should now be fixed and you can connect

[cerulean basin]

I Just did 1 minute ago and it wasnt

[thorny dune]

I see the last time you were kicked for this was 30 minutes ago, but you should now be okay if you connect again

[warped glacier]

?

ive created appeal request 12h ago

[marble mantle]

Hey, @warped glacier

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[bright glen]

03845034569835690

[warped glacier]

76561198331859946

[thorny dune]

You should now be okay to reconnect

[near halo]

i just got banned?

[hearty fulcrum]

if you would like to appeal your ban, please submit your appeal through the rustoria official site!

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[warped glacier]

Yes, ty

[sick badger]

What is the problem with the ping on ur server

its constant spiking to 2k

fix ur goddamn server

[wild osprey]

dumb question can i use Rustissimo in rustoria servers?

[spark dove]

please dont zerg on small

[tender seal]

im 14 deep 😘

[visual fiber]

i texted you on dc

[white bridge]

@plush inlet do your job

[raw sparrow]

Hey, I just crashed omw to build a base with friend. It's put me back in queue. Can any admin fastrack me back in pls?

[wispy dirge]

Sadly there isn't an option for that :/

[merry hazel]

I submitted a ticket. I have VIP yet im still in que

[odd scaffold]

Hey, i have 246 ping on rustoria eu long, but 8 ping on speedtest...
Some part of my team mate have the same issue, how to get back correct ping ?

[peak onyx]

anyone possibly know why my ping is spiking? As soon as my roommate joins (same internet) my ping doubles, or vice versa. Next thing you know we are both at the same high ping. only happens on rustoria

[near halo]

can you guys rebug the scientists

[marble mantle]

Hey, @lunar thorn

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[wispy dirge]

Like enable the AI on them?

[near halo]

on us long they wouldnt move now they do

pls fix

[tiny merlin]

im in queue but i have vip

[slim flume]

please go over to #payment-support and submit this issue there.

[tiny merlin]

cheers team

[fringe jewel]

/ticket add

[marble mantle]

Hey, @fringe jewel

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[tiny merlin]

how long does it usually take? no rush just wondering

[slim flume]

I am not aware of their response times. I suggest you to just stay patient.

[wispy dirge]

As the team the manages payment items are mostly in the UK I would expect to see a reply in a day or so.

[next wagon]

yo my team got banned for playing with a cheater but we didnt know what do we do?

[frosty holly]

Any news on my appeal? It's about 3 days. Any updates would be appreciated.

[fading dew]

yo can i get some help with this?? my diving quest says i have to kill sharks now and ive dived like 4 times, still havent been able to get the pump

[royal cosmos]

Hello, I am experiencing the bug sound within the rustoria us main server, but I don't want to restart the game, because I have 500 queues. Can any admin help me please?

[slim flume]

!appeal

[marble mantle]

Hey, @next wagon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[slim flume]

When the Administrators are caught up to you they will respond to your ticket. I suggest you to be patient and wait some more time.

[slim flume]

Have you gone to the location on the map?

[slim flume]

Unfortunately you will have to restart your game for your sound to be fixed. There is no other way that I am aware of to fix that issue.

[fading dew]

yeah i have, i just restarted my game almost in idek what to do at this point

[vagrant jewel]

I need help getting unbanned I've been falsely banned for 18 months now.

[slim flume]

!appeal

[marble mantle]

Hey, @vagrant jewel

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[vagrant jewel]

Ive done that tho

And it didnt work

[slim flume]

And what was the response?

[vagrant jewel]

It said no

But ion even know why im banned tho\

[slim flume]

Then there's a reason why you have been denied.

[vagrant jewel]

Whats the reason?

[slim flume]

An Administrator can help you with that question.

[vagrant jewel]

How do I contact them?

[torn heart]

What's your steam profile

i'll tell you why you are banned

[vagrant jewel]

1 second

https://steamcommunity.com/profiles/76561199438107438/

Thats my profile

[slim flume]

Could you show me your steps at the top left for that mission?

[torn heart]

that's your only account?

[vagrant jewel]

Yes

[torn heart]

Good job on the lying part

[wind lion]

can i buy vip to skip queue on us main rustoria?

[torn heart]

we aren't stupid

[vagrant jewel]

??

[torn heart]

You have multiple accounts

we aren't dumb trust me

[slim flume]

You can, yes.

[wind lion]

you know where? I'm a bit special

[torn heart]

Your ban is valid and will remain

[vagrant jewel]

I do not have multiple accounts tho

[slim flume]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[wind lion]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[fading dew]

sure 3 players left in the que ill lyk when

[vagrant jewel]

Its been 18 months tho and I dont even know why im banned bruh

@torn heart at least lmk why im banned dawg

[torn heart]

It says it when you connect

Ban evasion

simple as that

[vagrant jewel]

I didnt get banned tho

When was I banned?

and for what

Like what ban am I evading

[fading dew]

like bruh moment

and ive done like 30 crates so idk

[slim flume]

!report

[marble mantle]

Hey, @random bloom

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[random bloom]

this man only hitting headshot can you check log

[slim flume]

Make a ticket.

[slim flume]

Try going around the zone and untie 10 crates.

[fading dew]

tried that too

the zone doesnt even have a shipreck anymore

i already discovered it and i know u can get 10 from anything after cause ive done it before. just weird asf?

ill try again see if it works

[slim flume]

Try untying 10 crates again

[fading dew]

yup

[fading dew]

resetting did the trick, still weird tho i had to collect 13 instead of 10?

weirrrddd ive done like 43 crates now💀

[slim flume]

That is weird. Glad you found a way to complete it.

[fading dew]

ty for the help!

[mystic raptor]

is there an admin here?

[idle jasper]

EU SMALL IS LAGGING HORRIBLY

[mystic raptor]

do admins actually fukin do anything on these fukin servers

[hearty fulcrum]

if you could explain what kind of support you need, we might be able to get you the support you need faster. how can we help you?

[bright quiver]

How can I help you?

[wheat aurora]

Server saying Disconnected: hacking but when i go appeal on website the ban it says "no ban found?" explain admins pls

whats the ban reason or anything? full confusion, help

[hearty fulcrum]

could you please leave your steam id and the appeal number?

[wheat aurora]

well i cant continue appeal

[bright quiver]

Sadly Im on phone so I cant check it right now

[wheat aurora]

i havent even played for a month and this a surprise to come back to lol

[bright quiver]

Understandable

[hearty fulcrum]

if your ban has been expired, then you should be able to connect. sometimes, it takes a while for the systems to sync up, so try again in about 15min. if it is still not working, let an admin know your steam ID, and they will help you out when they are available.

[wheat aurora]

i guess ill give it 15mins, but i dont know how long is my ban or any info about it. Will wait for admin after probably, cheers tho. appreaciate the help

[hearty fulcrum]

of course! that's what we're here for. thanks for your patience

[digital narwhal]

can i buiy queue skip with rust skins?

<@&274971100184576010>

[wheat aurora]

No luck yet with waiting, so if an admin could help me out with the ban id rly appreciate it.

[torn heart]

not something we directly offer

[digital narwhal]

could i give you skins for it?

[hearty fulcrum]

okay! please tag admins and wait for them to get back to you

[torn heart]

can you send me a steamid

wait

i tagged the wrong person

i'm bricked

@wheat aurora can you send me a steamid

[wheat aurora]

yh 1s

[digital narwhal]

so not me

[wheat aurora]

76561198356598117

[torn heart]

@wheat aurora wait about 7 mins and try to rejoin

should be fixed

[wheat aurora]

What was the cause of it? glitch or what

[torn heart]

just a weird connection between some things, it happens from time to time

[wheat aurora]

aight, thank you

[torn stump]

How do I get the map seed

[stiff hull]

i loaded into rustiora us small and it says im banned for cheating

[grizzled plank]

Just received a false mute on my account, feeling pretty upset.

[stiff hull]

i just got false banned lol

[timid coral]

My ticket isnt even gonna be seen in time

this is so sad

[hearty fulcrum]

please fill out an appeal on the rustoria official site! when an admin is available to support you, they will respond to your appeal or ask for an appeal number!

[timid coral]

teamers on trio 5x us

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @stiff hull

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[timid coral]

[stiff hull]

thanks

[hearty fulcrum]

please fill out an appeal for your mute on the rustoria official site

[stiff hull]

i filled it out

im confused though because it says on eu mondays but i never play that server

[hearty fulcrum]

i know it's can be upsetting to have to wait in a situation like yours. admins are trying their best to respond to tickets, but if you would like to wait in #368790610783764480, an admin might be able to come help you out sooner if they are available to do so. thank you for your patience and understanding

[hearty fulcrum]

i'm sure an admin will be able to provide an explanation for you when they get to your appeal!

[stiff hull]

is there like proof or something that i can see of my account cheating

[junior venture]

They dont show proof

As far as i know

[stiff hull]

so how the fuck is that fair

lol im not cheating and i never played that server

[hearty fulcrum]

do you use a two-factor authentication such as steam guard?

[stiff hull]

yes

[junior venture]

An admin dosnt ban without a reason rustoria has official servers and they dont ban without definitive proof

[analog raft]

Anyone know why the server says bug abusing and kicks out the game?

[junior venture]

Ur banned

[hearty fulcrum]

please submit a ticket for server issues and appeals for server bans/mutes, and an admin will be able to assist you!

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @analog raft

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[stiff hull]

i loaded into the server 80 Q and then it tells me im banned which doesnt make sense because i was playing lastnight and the night before i didnt play monday though

[grizzled plank]

I did and I am already unmuted!!! Feeling #blessed

[hearty fulcrum]

yay!! happy for you have a great wipe

[junior venture]

Were u teaming with randoms?

[stiff hull]

i didnt play rustoria EU mondays

[junior venture]

On other rustoria server

[humble sequoia]

admin pls help. eu main M2 clan cheats. pls ban

[junior venture]

U could be banned for association 🤷🏽‍♂️ make a ticket

[stiff hull]

no when i did the ban appeal it says two days ago eu mondays

[hearty fulcrum]

!report

[marble mantle]

Hey, @humble sequoia

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[stiff hull]

your not understanding

[hearty fulcrum]

!ticketru

[marble mantle]

Привет, @humble sequoia

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/support/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

[hearty fulcrum]

an admin will be able to look into your situation more thoroughly than an average player or i can! i know it can be frustrating, but please be patient with the appeal process and your situation will be explained/resolved soon

[royal oriole]

!ticket

[marble mantle]

Hey, @royal oriole

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[light isle]

!ticket

[marble mantle]

Hey, @light isle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

Hey, @light isle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

Hey, @kindred mortar

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[stiff hull]

@hearty fulcrum where will the appeal pop up at

when its been looked at

[hearty fulcrum]

sign in to your steam at https://rustoria.co/support, and it should be under the appeals tab!

[undone edge]

why ban

@lyric basalt

[radiant otter]

!ticket

[marble mantle]

Hey, @radiant otter

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[radiant otter]

/appeal

[marble mantle]

Hey, @radiant otter

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[radiant otter]

<@&274971100184576010> you got my whole roster here so whats up drag me and joker atleast

ban my whole team for no reason is crazy

[lyric basalt]

One of your teammates got banned

[radiant otter]

yea can explain more indepth...he not even cheating thou...

[steel harbor]

can we talk about a ban¿ we have clip of all and proofs we are in midwipe and dont want to get offline raided tbh

[wild totem]

yh we gpt banned 4 no reason...

[ocean wagon]

I'm personally 13 years on my steam account and no infractions, read tickets at least or something

[dull tiger]

My whole team got banned because of an f7 mass report?????????

[cerulean pendant]

Hey Fellas - I would take a minute to at least fill out the ban appeal at the link provided above - Despite if your all unban or not chances may be you would still need to appeal iindividually.

[wild totem]

we all got banned for no reason too...

[languid socket]

Hello i want to ask a question that i can not play for 6 hours cause this: The player crashed will i was playing and know when im trying to enter the server, kick me out with the message of: Disconnected: Take a break. and now i cant even play cause it kicks me out all the time. Please help me.

[radiant otter]

We have

[royal ermine]

we hAve, been 30mins with no respose on any of them

[ocean wagon]

We all did right after

sorry for spam

[cerulean pendant]

Good deal then I would just hold tight - I understand the frustration but rest assured someone will take a glance at the appeals! 🙂

[dull tiger]

already have and I have my whole roster in call waiting

[frozen tendon]

!appeal

[marble mantle]

Hey, @frozen tendon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[steel harbor]

like what he did to be banned for cheating xd, he has negative kd and we lost a lot of fights

[arctic musk]

I want to talk to an admin my whole team got banned for cheating

[radiant otter]

i gotta see this evidence...

[arctic musk]

for no reason

[radiant otter]

hey buddy do me favor mute up my team is more important

[steel harbor]

hahhahah

[wild totem]

we all got banned 4 no reason, my teammate who got banned is the worst player i ever seen cmon...

[radiant otter]

piss bob random

[cerulean pendant]

!appeal @arctic musk

[marble mantle]

Hey, @arctic musk

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[arctic musk]

shut up pussy

[royal oriole]

not nice @wild totem

[radiant otter]

You guys prob had actual cheater bum

[royal oriole]

please look at my bio and act accordingly

[cerulean pendant]

Hey hey fella lets be good @arctic musk! I understand your frustration but lets be respectful.

[wild totem]

ofcourse that is not good

[arctic musk]

did already g

[arctic musk]

it doesent make sense

[steel harbor]

@cerulean pendant

[arctic musk]

this is so mean idkn men

[wild totem]

ma men help us, we are in mid wipe and got banned for no reason

[cerulean pendant]

Then told tight and someone will be with you guys - but lets keep the chat for support kind of clean. Your appeals will be looked into - I can ensure you that just takes time!

[royal oriole]

dont worry @cerulean pendant is on the case! I trust him.

[upbeat idol]

real

[radiant otter]

yessir

[steel harbor]

please try to look our ban cuz we can loose all for this error

[arctic musk]

ofc

[radiant otter]

@cerulean pendant once we cleared for not having a cheater on our team.. wanna play a wipe

[arctic musk]

nn

[radiant otter]

buddy stop replying pissbob random

[steel harbor]

yo

[arctic musk]

chill out

[royal oriole]

https://media.giphy.com/media/v1.Y2lkPTc5MGI3NjExYzJkNjNjMGNjOThkMjA1YjFlZTI4MWRkZTliMmRhMzM5YjE5OGQxYiZjdD1n/OeaG3VIVG8fm4o5AA4/giphy.gif

[steel harbor]

calm down bro

[radiant otter]

you have your full goverment as your discord name

Mute up

[arctic musk]

ahhahahahaha

[wispy dirge]

Take the convo to #general

[cerulean pendant]

Lets try to keep this channel clear for support for I can multi-task if that makes sense Shaz but perhaps someday our path will unite - I am not the best pvper though. #general is best ^ as mentioned

[radiant otter]

dont worry bbg

[royal oriole]

can you change the slow mode time 30 sec is crazy

[arctic musk]

https://tenor.com/view/nin-discord-moderator-nine-inch-nails-gif-25668703

[radiant otter]

bro sending grabfiy links ban him

[arctic musk]

are they moving people to talk with?

[arctic musk]

its a gif lmao

[undone edge]

what was your name in rust

was you rbase around g18-I17

[arctic musk]

close

[cerulean pendant]

@undone edge - Lets take that question/conversation to #general please - Unless your asking a specific question or need support then not here 🙂

[steel harbor]

drag us please

[wild totem]

is someone moving to talk?

[undone edge]

you the f18 ?

@near haloter

[frozen tendon]

can someone look at my ticket please?

[radiant otter]

@lyric basalt hot esex later!

[shadow tartan]

same

[undone edge]

@radiant otter

whats ur name in rust

[radiant otter]

cant say

[undone edge]

IT ? or Vekster cause you getting beamed by 25 hours

[quaint oyster]

how long does it take for an admin to look at an appeal usually?

[radiant otter]

buddy i wasnt even on

[languid socket]

Hello i want to ask a question that i can not play for 6 hours cause this: The player crashed will i was playing and know when im trying to enter the server, kick me out with the message of: Disconnected: Take a break. and now i cant even play cause it kicks me out all the time. Please help me.

[copper lake]

Typically between 1-3 days after you submit the appeal - though often handled sooner, and in extenuating circumstances, can take slightly longer, depending on the volume of appeals.

[hearty fulcrum]

hello, could you please provide some more information on this? are you being disconnected every time you try to connect? does it say banned or kicked or disconnected?

[crude frost]

Hello, getting DCed after i join by getting info (Hacking) confused cuz there is no hacking or any rust ban

[hearty fulcrum]

are you able to reconnect?

[crude frost]

Yes

Sent SS to your DMs

[hearty fulcrum]

okay, i'm not 100% sure why that is, but since you are able to reconnect, that means you aren't banned, so you should be okay. if it happens again, please submit a ticket in-game or to rustoria official site!

[crude frost]

I mean i can not join the server fully, it kicks me after i join or while i am trying to

[hearty fulcrum]

okay, please submit an appeal through the site, and an admin will review your appeal when they are available

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @crude frost

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[obsidian acorn]

if you're using a VPN that might be why. the appeal should get you sorted

[quaint oyster]

is there any way to get an admin to view my appeal faster than the 1-3 days? I was hoping to play this weekend

[hearty fulcrum]

in most cases, appeals will be looked at before that! the 1-3 days is an average time frame. if you'd like to be notified when you get a response, you can link your discord as the bot message explains above!

[quaint oyster]

thank you

[undone edge]

is there anywayh to see the way i got banned like a clip or something because i dont belive this

[paper swallow]

@sleek drum dm check pls

[obsidian acorn]

you can submit an appeal to your ban, but admins don't share their gathered evidence

[sleek drum]

!ticket please fill this out to be helped we dont take report over discord

[marble mantle]

Hey, @paper swallow

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.