#support

1 messages · Page 415 of 1

slim flume
#

!appeal

marble mantleBOT
#

Hey, @viscid wasp

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

random lotus
#

is it allowed to have 13....12 in the name?

#

cuz there is a guy called finger1312 in the game on rustoria eu mondays

neat pumice
random lotus
neat pumice
gilded thorn
#

yo could i get unbanned if i got banned 1300 days ago

#

seems like a big number i learned my lesson

slim flume
marble mantleBOT
#

Hey, @gilded thorn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

gilded thorn
subtle cape
marble mantleBOT
neat pumice
# gilded thorn cant appeal

You're not going to be unbanned I'm afraid, the answer you received on your last appeal is as relevant now as it was when you got the reply

gilded thorn
#

oh whatever, was worth a try i guess

#

thanks

broken crypt
#

My teammate has never played sea main, but was told by the administrator that he was banned for playing with cheaters in sea main. I want the administrator to find out what happened. He has been banned by mistake now. His ID is 76561199318477880. He has appealed, but there has been no response from the management. Will servers that he has not played on also be banned?

#

@neat pumice

neat pumice
#

We don't discuss bans with the banned player's teammates I'm afraid

broken crypt
#

But I don’t understand why he was banned even if he didn’t play sea main. Is this a matter of arbitrary bans by the administrator?

neat pumice
broken crypt
#

OK, I'll tell him

neat pumice
#

They are banned from all Rustoria servers, not just SEA main, it's not relevant where they have or haven't played

broken crypt
#

Or could you please tell me how long it will take to wait for the appeal?

neat pumice
broken crypt
#

But the administrator told him that he was banned because he played sea main and played with cheaters.

broken crypt
#

It's not that he can't play sea main, but the administrator told him that he was banned because he played with cheaters in sea main, but he has never played sea main, he is playing sea long.

errant ingot
#

The ID was hacked and the cheater was blocked using cheat and asked Marzy to unblock him. So it was unbanned. but I was playing another game with the blocked ID, but I accidentally used the blocked ID and got blocked again. Can the ban be unbanned?

#

@neat pumice

fathom pendant
#

I want to report a player CHEATERS

broken crypt
#

wait time i ask my teammates

#

@neat pumice i pm for you! plz cheack photo

fathom pendant
neat pumice
marble mantleBOT
#

Hey, @fathom pendant

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

broken crypt
#

When he connected for the first time, he was prompted to play with hackers, but after logging in for the second time, he was directly prompted to evade the ban. I don't understand why he was banned when he didn't play with hackers the first time, so it's not Should the first ban issue be addressed first?

#

First, he was banned from sea main because he was prompted to play with hackers, and then he was prompted to ban Evasion after connecting again. I am just stating the facts and hope to solve the problem as soon as possible. If I were a cheater, I would not communicate with you here because you can check any of his data.

subtle cape
#

The banning admin will check his data asap

errant ingot
#

my steam cord 76561199613081769 can you check?

broken crypt
#

thanks man @subtle cape plz check data unblocking as soon as possible

subtle cape
errant ingot
#

oh no marzy answer to me , thanks to answer

round sky
#

hello

#

i get vpn ban

#

@sleek drum@idle hollow@subtle cape

sleek drum
marble mantleBOT
#

Hey, @round sky

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quiet grotto
#

Hello, Around 20 minutes ago i got banned for hacking before even joining the server. And i wonder why this happened, My last account was banned for cheating becuase i got hacked by some weird twitch drop scam, but that was over 470days ago. But on this account i've played over 336+ hours and played alot of rustoria. So im just curious if this is a false ban becuase i havent cheated, If you could get someone to look further into this it would be great!

marble mantleBOT
#

Hey, @quiet grotto

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quiet grotto
#

!appeal

marble mantleBOT
#

Hey, @quiet grotto

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

clear scroll
#

Yo bros Will the vip stay IF i change my name on steam?

clear scroll
#

Ôk good man

thick ridge
#

Hello, I have a problem, I am not allowed on the server because of hacking.

marble mantleBOT
#

Hey, @thick ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fading rain
#

разбанить акк нужно

thick ridge
#

Только как?

#

Я уже подавал апелляцию пишет что розбанили но я все равно не могу зайти на сервера растории

lilac saffron
#

can i change my vip ??

toxic shard
#

for instance you can't start a wipe on long then ask to move it to main

normal widget
#

Hey! I made an appeal yesterday when I got banned for teaming with a random hacker after he killed me, fortunately I was streaming and recording my entire wipe as I was playin solo, I submitted an appeal but I haven't heard back, I know it's supposed to take 1-3 days, but i'd really like to keep recording this video as the wipe was going so well, but I know my base is gonna decay soon was curious if anyone could help a homie out, the video of him adding me to a team after he killed me litterly 1:38 seconds long 😦

#

I've also been vibin in the waiting for support channel all night and day while I been workin but uh, aint heard from no one

subtle cape
normal widget
#

thanks papa ❤️

dusky pebble
#

@subtle capeadministrator,Why is my ban lifted, but I still can't play

thorny dune
dusky pebble
deep berry
#

@subtle cape @thorny dune Hello, I have the same problem: Disconnected:hacking before i even joined to the server. Can You help me?

#

Eu medium

wispy dirge
#

Have you put in an appeal @deep berry ?

deep berry
#

i don't know what is that

marble mantleBOT
#

Hey, @deep berry

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quick cedar
#

Hello, is it possible to know when I will be unbanned?

#

I already sent epilation

#

about two months ago

deep berry
#

@wispy dirge @subtle cape @thorny dune I made the appeal, thank you.

thorny dune
thorny dune
thorny dune
dusky pebble
#

I waited 30 minutes,Still can't play@thorny dune

delicate shell
#

!appeal

marble mantleBOT
#

Hey, @delicate shell

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dusky pebble
#

Can the admin help me

deep berry
# thorny dune We'll check it and respond to the appeal as soon as possible

I got the message
Rustoria Admin• Today at 6:33 PM • ADMIN
Hello there, thank you for submitting your appeal. Your ban has been reviewed and in this case, your ban has been lifted and you can continue to play. Thank you for reaching out and enjoy the rest of your day.
But it is still said hacking.

dusky pebble
#

Yes, I'm the same, I've been waiting for 30 minutes

median canopy
#

ищу тиму 25 лет 3 к часов

deep berry
#

@wispy dirge @subtle cape @thorny dune
I got the message
Rustoria Admin• Today at 6:33 PM • ADMIN
Hello there, thank you for submitting your appeal. Your ban has been reviewed and in this case, your ban has been lifted and you can continue to play. Thank you for reaching out and enjoy the rest of your day.
But it is still said hacking.

wispy dirge
#

Give it afew more min then try and connect, somtimes it takes a wee bit to update on the back end

lucid briar
#

Rustoria invented the time machine?

#

5x solo duo trio says it wiped on march 2nd. thats crazy! had to warp space and time to make that happen. glad i in the server on the cutting edge of technology!!!

quick cedar
lucid briar
#

now if only we could fix twitch and youtube so i can get those points. i expect this to be done quickly since time time travel was such a simple feat

nova sentinel
#

I was muted with my team for saying - fag jo ? ........... but why ?

lucid briar
#

if you cant figure that out, then mutes are going to stay in your future.

#

just saying

full monolith
#

Why does it say hacking when I fully log into the server even though I don’t have cheats?

crimson eagle
#

can someone fix unban for me?

#

@toxic shard can you check pm?

frail stratus
#

How to report cheaters?

wispy dirge
marble mantleBOT
#

Hey, @frail stratus

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wispy dirge
toxic shard
toxic shard
marble mantleBOT
#

Hey, @crimson eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

crimson eagle
#

it says that i cant cause my brother already did one

near halo
#

yo

crimson eagle
#

but he stopped playing now so i got the computer for my self and cant do anything

toxic shard
#

you are 2 different player, him doing one doesn't impact you

#

it means you did one too

near halo
#

he is using scripts

crimson eagle
deep berry
toxic shard
wispy dirge
marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

crimson eagle
near halo
#

@toxic shard dms please

marble mantleBOT
toxic shard
near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

crimson eagle
toxic shard
#

but don't have much hopes

wispy dirge
#

@toxic shard if you have a moment can you take a look at Norbert's ban? He's still unable to connect post appeal approval.

toxic shard
#

we don't remove ips bans because of "brothers cheating"

near halo
#

hey admins i got banned

near halo
#

hacking help please

crimson eagle
#

so i will be banned for something my brother did?

deep berry
#

@wispy dirge 76561197993776175

toxic shard
#

Most certainly, shitty situation but keeping "him" out of the server is a priority

crimson eagle
#

we shared and now i got it for my self

toxic shard
#

doesn't matter

dusky pebble
#

@wispy dirgeMe too

crimson eagle
#

i didnt do anyithing wrong

toxic shard
#

not my ban. not my appeal just telling you to not have much hopes

dusky pebble
#

@wispy dirgesteamid,76561199318477880

crimson eagle
frail stratus
#

Why is the website that submits tickets not selected as the US Mondays server?

toxic shard
crimson eagle
toxic shard
#

there is no reason to

crimson eagle
toxic shard
#

if the account already appealed and got denied you can't re-appeal

thorny dune
crimson eagle
toxic shard
crimson eagle
near halo
#

marc

#

can u help me? i got banned hacking

toxic shard
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dusky pebble
#

@thorny duneI still can't get in

near halo
#

already

near halo
thorny dune
near halo
#

bro im not using cheat hahahha

#

this server really great nice nice nice

#

100 queue and i got banned

#

nice +++++++++++++

crimson eagle
#

@toxic shard

#

can i pay for unban?

toxic shard
#

That's not an option here

deep berry
crimson eagle
toxic shard
#

There is nothing to show ..

#

if you got banned and appealed the ban there is nothing else to do

crimson eagle
dusky pebble
#

@thorny duneIt's still the samePepeDab

#

Can you help me look it up again?

#

Still said hacking.@subtle cape@torn heart@wispy dirge

near halo
#

can anyone check tickets?

crimson eagle
toxic shard
#

You can't join our servers on a new account, even if you create yourself a new brother every day

dusky pebble
#

looking what

subtle cape
#

have you restarted your game?

dusky pebble
near halo
#

admins

honest wagon
#

Any admin available to look into my appeal on the 5x server wanna play wipe but was banned last night for raiding as a trio.

near halo
#

check tickets BROOOO check fucking tickets

#

i got banned hacking

subtle cape
#

I can't see the connection here...

near halo
#

which connection?

subtle cape
#

and we are looking into tickets and appeals

near halo
#

76561199632750296/

#

check my ticket

#

I will be raided

#

check this ticketttt

subtle cape
#

The banning admin will look into it asap

dusky pebble
#

@subtle capeI restarted, but it still doesn't work

near halo
#

I hope I don't get raided

subtle cape
dusky pebble
near halo
#

which admin banned me

#

76561199632750296

subtle cape
# dusky pebble i wait u

Okay, try connecting again in 15 minutes and don't try connecting before it's been 15 minutes as it might screw it up.

#

If it still doesn't work ping me and I'll look into it further

subtle cape
dusky pebble
near halo
#

who can check my fucking ticket

#

I will be raided

subtle cape
#

It will be looked into asap, chill

near halo
#

bro i will be raided

#

my base full loaded are u understand???

torn heart
#

Yes we understand we are all rust players

#

but these things take time

#

it's not instant

#

so chill out a bit

#

it's just a game

full monolith
#

Why does it say hacking when I fully log into the server even though I don’t have cheats?

subtle ivy
#

how do i verify

shy remnant
#

!report

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

shy remnant
#

What server is it on ?

dusky pebble
#

@subtle capeit still doesn't work

shy remnant
#

Dealt with

tired bough
#

<@&274980199668645888> plz check appeal

subtle cape
lilac saffron
#

can i change queue skip

subtle cape
lilac saffron
#

i dont want to be on the server i am on and would like to play a different server

reef dagger
#

admins thx for all the help i got unbanned

lilac saffron
#

@subtle cape

subtle cape
tired bough
#

@subtle cape can you check my appeal

subtle cape
marble mantleBOT
tired bough
#

76561199528165725

subtle cape
tired bough
full monolith
#

Why does it say hacking when I fully log into the server even though I don’t have cheats?

marble mantleBOT
#

Hey, @full monolith

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lusty knoll
#

how do i create a ticket?

gloomy sparrow
marble mantleBOT
#

Hey, @lusty knoll

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lusty knoll
#

!ticket

marble mantleBOT
#

Hey, @lusty knoll

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

eternal aurora
#

Hi guys requesting an unban. Please?

gloomy sparrow
marble mantleBOT
#

Hey, @eternal aurora

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

eternal aurora
summer yacht
#

how do you report someone using a bug?

toxic shard
marble mantleBOT
#

Hey, @summer yacht

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hidden niche
#

hello, I am being kicked from the server rustoria.co 2x vanila because of hacking and I don't use cheat and there are no macros , Masha is not a blody and not 4tech
You can even check it out
it does not ban but kicks, the last ban was in the pub and then half a year ago

marble mantleBOT
#

Hey, @hidden niche

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hidden niche
neat pumice
#

If you wish to appeal the ban, you can do so at the link above ^

hidden niche
#

ok

honest wagon
#

How long do appeals take? Trying to play wipe but my ticket from this morning still hasn’t been looked at

slim flume
spare lava
#

where can i open a ticket

#

!ticket

marble mantleBOT
#

Hey, @spare lava

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tropic ermine
#

how do you know when your ban has been dealt with?

fiery isle
#

yo i got dced and cant join back thats tha issue :Cargebacks (Apeall rustroia discord)
any admins can explane?

#

cant join back

wispy dirge
fiery isle
#

i did, now i should to wait for answer so cool

#

i guess its like 10hours

wispy dirge
#

The person who manages that is in the GMT time zone, so the response might be delayed.

fiery isle
#

i guess he has sweet dreams

#

🤣

bitter valve
#

where is admin unban please.

#

time finish.

#

@thin plover

ocean thistle
#

@bitter valve Your ban expired 6 minutes ago. Please stop spamming connect. You need to wait 10 minutes before attempting to connect. Thank you.

bitter valve
#

okay i'm waiting

fiery isle
#

i just only need to wait when that one admin will get up from his bad, because how osmeon etell me you have only 1 admin who cna help me with my issue

#

big

ocean thistle
#

Did you open a ticket and fill out the necesssary information?

fiery isle
#

1 of my tickets was already open, so i cnat create new one but yes i did it

ocean thistle
#

Oh okay I see it there

ocean thistle
ocean thistle
fiery isle
#

lol

ocean thistle
#

If you keep spam connecting you're not going to be able to get in

bitter valve
#

i can try 20 munites later

ocean thistle
#

Yes

bitter valve
#

i understand brother

spare lava
#

how long does it take for an admin to look at a ticket

tropic ermine
versed vale
# ocean thistle Yes

Question! Say I wanted to inquire about tech Rustoria uses out of curiosity and wonder (I really like tech/programming!), would I make a ticket? Ask here? My question would probably only be able to be handled by a programmer/devops person in Rustoria, so I know my question would not be useful for anyone who does not do that kind of stuff. I find talking about it and learning about it really fun, so I wanted to ask if I could talk to a devops person about it, sorta like an interview in a way.

fiery isle
#

so ye if someone maybe will able to help me or something tanck you

#

i don wanna be annoying just last time when i asked a lot of times they did it faster

earnest mauve
#

i report bugs here?

minor temple
earnest mauve
#

shop bug

tropic ermine
#

does this mean its final? I've never cheated in my life, you could scan my whole pc and find nothing. If it says ban already appealed?

minor temple
earnest mauve
#

idk if its on every server, but on 10x no bps eu. the new shop, when you are in the shop and in ppl start raiding. if u have shop opened it doesnt kick u out while getting into raid block

#

so if u have it opened before u get raid blocked, it stays open

tropic ermine
#

76561199361148481

earnest mauve
#

in the old shop it disabled when entering raid block

teal shoal
#

How do I report someone?

minor temple
minor temple
marble mantleBOT
#

Hey, @teal shoal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

earnest mauve
#

so yes, u can buy while in raid block

livid girder
#

Здарвстуйте у меня пропал интернет и вылетел раст и стим после захожу пишут что забанело

earnest mauve
#

and something else, did i lose my playtime on the server..?

fiery isle
#

chek my ticet somene pls

#

i wanna play rust after my school

tropic ermine
minor temple
earnest mauve
#

it shows top 10, im not in it anymore

#

and i have more than the people in it

minor temple
tropic ermine
#

that makes no sense

#

is there anything i can do to prove to yall that im not and have never cheated. i enjoy your server and i would be very disapointed to not play on it again

minor temple
#

No, we know you were cheating and have banned you for it. There's no going back sorry

tropic ermine
#

i wasn't tho

minor temple
earnest mauve
#

🥲

minor temple
# tropic ermine i wasn't tho

We can go back and forth on it but nothing is going to change sorry. You will have to play your rust else where in future.

ancient dune
fiery isle
#

chek my tiicket somene pls

versed vale
minor temple
minor temple
fiery isle
#

payment apply yes

#

i cant play

#

because of chargeback issue

#

what the fuckis that i have no clue

#

all what i did is cancel my us long subsvription

minor temple
#

You will have to wait on this one for a response on it. Not something any old admin can deal with

fiery isle
#

but now i cant play on all servers

#

idk why the fuck i have this issue

#

its so dumb im payign every single wipe money and i cnat play cause of random issues

elfin night
#

i have a problem

livid girder
#

Hello, I was banned from the server , I lost the Internet on my phone and the distribution on my laptop turned off when I distributed the Internet , I log on to the server and write banned .

elfin night
#

who need to talk for a solution?

fiery isle
#

(

earnest mauve
#

did u find the issue @minor temple

minor temple
fiery isle
#

btw kitty if u know any admins who cna help me with that, ask them , because im waiting for a while

earnest mauve
#

maybe that has something to do with it idk

fiery isle
#

i will apreaciate it

frosty holly
#

I'm having an issue where every time I try and log in to a server I am kicked as soon as I wake up for hacking. Ice never played on any rustoria servers before I don't believe. Any help would be appreciated

tranquil sundial
#

what does disconnected:invalid packet: client ready message mean

fiery isle
#

pls answer someone

wispy dirge
#

?ticket

marble mantleBOT
#

Hey, @cursive tartan

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

marble mantleBOT
#

Hey, @frosty holly

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

teal wadi
#

anyone getting "Steam Auth Timeout: No Auth response" errors?

wicked flower
#

yeah me too

#

I restarted steam and restarted pc and still getting steam auth failed

teal wadi
#

same here

tender plaza
#

help

#

i need an admin

wispy dirge
tender plaza
#

hey

#

remember when the server completely lagged out 5 min ago

#

i mean if youre online

wispy dirge
#

We have many servers 🙂 which one are you referring to?

tender plaza
#

us monday

#

well either way 5 min ago the server lagged out completely and made me and my friend lose our full kits to being rocked while the servers lagged out

#

which is FINE but i said a bad word cuz i was mad and got automuted can i please have it lifed, only said it out of anger

#

wasnt directed to anyone

tropic verge
#

who gives a fuck if your muted i get muted all the time

tender plaza
#

i wanna communicate with my team

tropic verge
#

bro you dont have discord

tender plaza
#

just trying to play the game, got killed and trolled by server lag

tropic verge
#

L

tender plaza
#

76561197960387376 is my steamid

#

if you can

wispy dirge
#

I'm really sorry to hear that, and I can understand the frustration of losing a kit to lag.

As for the mute, it will remain in place. Please be mindful of your choice of words in a heated situation, when you find yourself getting mad, take a deep breath and walk away for a few.

With as busy as the servers get, sometimes there will be some lag. We do our best to keep on top of it but sometimes the issues are out of our hands due to network congestion.

fiery isle
#

im still waiting for answer

wispy dirge
tropic verge
#

OKK

#

love you

tender plaza
#

hey umm idk if you didnt read but i didnt say it to anyone

#

so if you want me to to stay muted for insulting noone thats kinda pointless

wispy dirge
#

Did you say it in chat?

bleak cove
#

76561199173795420 hello admin, am i eligble to play rustoria

coarse wharf
#

So I haven’t played since November but I just tried to hop on US Long and just as it finished loading I got kicked and it said “hacking” so I tried again and same thing but it allowed me to get all the way in then kicked me after a few seconds…? I’m not hacking and I don’t have any more programs on my computer than I had last time I played, the only thing I did was uninstall and reinstall the steelseries software for my headphones and mouse because it was fucking up then I reprogrammed my mouse with the hotkeys for my recording software/nvidia capture or whatever. Anyone know what’s up? I just got on to a different non rustoria server and so far I’m good. I was also recording the whole thing on OBS and immediately went into task manager to show all the processes n shit to prove I wasn’t doing anything but I’d like to play on yall server if possible. Thanks for any help

marble mantleBOT
#

Hey, @coarse wharf

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

coarse wharf
#

I’m not muted or banned, it just kicked me twice and I don’t want to try again until I know what’s up so I don’t get banned

#

^^^^

wispy dirge
wispy dirge
bleak cove
#

yes

wispy dirge
#

How many and how new is the most recent?
You're welcome to DM me if you'd rather not say publicly

coarse wharf
#

I just submitted the ban appeal Bull, I’m not in a rush but just fyi something’s definitely weird because it says I was banned 18 months ago but yall can look at my history and see that I’ve played several of y’all’s servers in the last few months alone so idk what’s up. Also my atrocious KD should be enough to know I’m not hacking lmao but thanks anyway and lmk if y’all need any more info

tranquil sundial
wispy dirge
#

Hmmmm, restart your computer?

tropic verge
#

@wispy dirge you guys should make a barren server

smoky cape
#

!report Please don't call out cheaters

marble mantleBOT
#

Hey, @hollow path

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fiery isle
#

can so meone pls fucking chek my request how long i need to wait

#

crazy

#

why im paying money for vip when i cnat play a game because of fucking Chargeback issue

#

just answer me holy shit

latent bay
#

can seomeone help me please i need help im in the channel waiting for support

rustic basin
#

!appeal

marble mantleBOT
#

Hey, @rustic basin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

frosty holly
#

!appeal

marble mantleBOT
#

Hey, @frosty holly

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

torpid falcon
#

yo someone check out my ticket

#

this guy in raid base

#

has 51 mins on the server

#

insta headshotting through smoke

dim sluice
#

ASAP

#

<@&274971100184576010>

serene night
#

how do I check, how much hours I have on a server

cinder olive
#

any admin on?

marble mantleBOT
#

Hey, @dim sluice

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wispy dirge
latent bay
#

im in waiting support

#

i really need your help

wispy dirge
#

Can't talk at the moment, what can I do for you?

latent bay
#

in my base, i put a chainlink fence accidently, and i cant destroy it or pick up it, its the tc and chest room, can you pick up please ? its been 2hours i try find a solution

wispy dirge
#

Our administrators do not interfeer with game play, sorry :/

latent bay
#

...

#

so i need to make another base just because this chainlink ?

wispy dirge
#

Either that or blow the chain link up

latent bay
#

how ? with what ?

#

pickaxe not work, weapon not work, hammer not work

#

how im supposed to destroy this ?

unique elbow
#

you generally blow things up with explosives

latent bay
#

i havent !

#

2 hours i try to ask people for boom

wispy dirge
#

Have you tried removing the frame that the chainlink is attached to?

latent bay
#

yes

#

i do everything

wispy dirge
#

Then you might have to start from scratch

latent bay
#

?

smoky cape
wispy dirge
#

Make another base

latent bay
#

ok...

#

my tc is full...

cinder olive
#

mr mod i need admin to check a little susybaka

wispy dirge
marble mantleBOT
#

Hey, @cinder olive

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

cinder olive
#

ye it takes them ages

dim sluice
#

BRO, FOR REA THERE ARE SOME GUYS RAGE CHEATING, I OPENED A TICKEK AND U GUYS DON DO SHIT

cinder olive
#

this is the way to beam people trust

compact meteor
#

BRO, FOR REA THERE ARE SOME GUYS RAGE CHEATING, I OPENED A TICKEK AND U GUYS DON DO SHIT

smoky cape
#

Make a ticket

#

Coming to discord won't do anything

compact meteor
#

we make a ticket

torpid falcon
#

bro i made a ticket 20 mins ago about a guy who has 51 mins on the server sat in a raid base

smoky cape
#

Then please wait🙂

torpid falcon
#

now we raided fun times

dim sluice
#

bro pls just go to the call, we got clips

smoky cape
#

You just have to wait patiently

dim sluice
#

??????

#

they r rage cheating

compact meteor
#

This hacker won't let us play

torpid falcon
#

tbh the admins are shit at banning cheaters on here

#

unless they are blatant as fuck

dim sluice
#

and u guys want us to wait??

compact meteor
#

we have clip and proof

vital wagon
#

server full of cheaters and admins do nun lol

torpid falcon
#

the ammount of times ive f7d and got people game banned after the admins said they wherent sus

vital wagon
#

server is unplayable congrats admins

compact meteor
#

There's no way to play when there's a guy using a hack on your side

dim sluice
#

nice job guys

#

u guys are working pretty well

worn beacon
#

Hey admins people are sleling bugged guns and i made a ticket and was told its not your problem but to report them to facepunch, the economy is screwed and people gettinf free sulfur in return while the guns are unusable. I dont understand how it is not your problem? Ban the people

vital wagon
#

they just dont wanna work

thin plover
#

I know people reported being unable to use some items in their hotbar

worn beacon
dim sluice
#

600 hours wiping 7 guyns

thin plover
#

don't call out people

#

just wait for someone to look at your ticket

dim sluice
#

ye

#

im waiting, i already lost 20 aks

#

and a line of rockets

#

still waiting

compact meteor
#

still waiting

smoky cape
#

As Jenx has already said, wait for someone to look at your ticket

dim sluice
#

yes, still waiting

thin plover
#

typing still waiting here is not going to speed up anything

dim sluice
#

ye

#

we r not able to play, what am i supossed to do?

smoky cape
#

Wait

dim sluice
#

still waiting

vital wagon
#

can u just watch a clip and do ur job?

thin plover
#

you can put your clip in your ticket

compact meteor
#

Since I have to wait, I'm going to take a shower because it's been 2 weeks since I took a shower

dim sluice
#

we got all the fking proof and u guys dont wanna work

thin plover
#

maybe there are other tickets before yours Okay

brazen hamlet
#

how do i submit a ticket for a cheater?

smoky cape
marble mantleBOT
#

Hey, @brazen hamlet

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

brazen hamlet
vital wagon
smoky cape
#

They don't get immediately answered

thin plover
compact meteor
#

I sent the clip in the ticket

fiery isle
fiery isle
#

dude i did it

#

im waiting for so long

lusty path
#

!ticket

marble mantleBOT
#

Hey, @lusty path

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fiery isle
#

like how long i need to wait for answer, idk why im buying vip and cant play

#

and no one can helo me to fix it

smoky cape
fiery isle
#

wow!

lusty path
#

Can someone tell me why did US Mondays stop wiping bp's? The same thing happened on a bunch of other servers, is there a reason?

fiery isle
#

like what

#

i did nothing to get this issue as well

#

its just washte of my vip time

thin plover
#

people voted for it

dim sluice
#

cheaters are raiding more players...

marble mantleBOT
#

Hey, @dim sluice

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lusty path
dim fulcrum
#

Rustoria US Low Pop just booted a large amount of players, and many are unable to reconnect. Pop just dropped to 50 with half my team unable to connect.

lyric root
#

I too cannot connect back to US Low Pop. Crashed all the sudden, can't reconnect.

dim sluice
#

congrats

tight trout
#

Why did i get banned?

#

i was in a team of two people

#

why would i get banned for exceeding group limit on a trio server?

steady mason
#

i got banned for no reason? i have proof of the false ban

#

!appeal

marble mantleBOT
#

Hey, @steady mason

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lyric root
#

Salty mod banned you maybe?

steady mason
#

@tight trout we got banned too lmao

abstract sonnet
#

my dumbass friend exceeded group limit of 3. does that mean im now perma banned from the server or just til wipe?

wet thistle
#

I got banned too dude was giving me his base and said codes and some dude was outside and came in and I got banned

sage forge
#

lmao

abstract sonnet
#

are these group exceeding bans automated

sage forge
#

bruh

abstract sonnet
#

cuz it sure seems like it

wet thistle
#

I think so

#

!appeal

marble mantleBOT
#

Hey, @wet thistle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sage forge
#

oh shit i had yalls code and i left when you where not online and yall could not change it

abstract sonnet
#

yea thats probably it

lusty path
#

What reasons would people have to vote for no bp wipes tho? makes me not even want to play US Monday anymore

wet thistle
#

Well shit

noble terrace
#

Regardless breaking team limit bans are only a few days

#

Still submit an appeal tho to be safe

#

Because entering codes means 4 people were authed on a base on a trio server

wet thistle
#

Okay and I did Ive never seen a server that you cant give a base away

noble terrace
#

I just explained it to you

#

Submit an appeal

tight trout
#

imagine getting banned for raiding a base

noble terrace
#

Just explain that in your appeal dude

wispy dirge
#

Jyrcella — Today at 9:43 PM
Because entering codes means 4 people were authed on a base on a trio server

#

That is why it is a rule to not give away bases

#

You authed on the code lock, thus adding you to a base, by doing so it made it so there were 4 people auth'd on a base that is only allowed 3 people.

#

Just don't code raid and you'll be fine on that modded server

#

I know it's dumb, but it is one of many ways that we keep that rule enforced.

noble terrace
#

Because it’s not against the rules. But it’s a risk on servers with group limits. But if you submit an appeal and explain the situation that is the best option

#

Admins don’t play on rustoria

#

Considering I am 1500 miles from home with no PC, unfortunately no I cannot

tight trout
#

If your system auto bans people for that you need to work on fixing that so people don't get banned for doing nothing wrong

#

makes people not want to play here

wispy dirge
#

Imagine you want to team up with more than 3, but don't want them on TC... what do you do?
Give them the code lock key.
This prevents that, yes it is unfortunate what happened with your situation.

Like Jyrcella has said, put in your appeal and explain the situation.

blazing niche
#

Can we fix server like I left my door open the second it crashed

light folio
#

i put a ticket in for cheaters on 5x

tranquil sand
#

CAN YOU BAN THE KID ON NA US MONDAY GRIEFING HELI'S AT OUTPOST

marble mantleBOT
#

Hey, @tranquil sand

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

worldly flint
#

!appeal

marble mantleBOT
#

Hey, @worldly flint

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

worldly flint
#

i have a game ban that is over 800 days old, is it possible for me to appeal a ban on rustoria?

autumn falcon
#

<@&274971100184576010> IS MINI BOBM BANABLE

#

at outpost

patent pelican
#

is mini bomb banable?

patent pelican
#

Is it tho? ill stop

#

if its bannable ill stop

#

didnt know

autumn falcon
#

ahahahahah

#

ffs man allow it

timber bridge
#

As far as I am aware it is not.

patent pelican
patent pelican
patent pelican
timber bridge
patent pelican
#

havent finished

autumn falcon
winged steppe
swift pond
#

any admins on

#

there is a scientist under my base killing me..

west osprey
west osprey
#

!ticket

marble mantleBOT
#

Hey, @west osprey

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

swift pond
west osprey
swift pond
#

thx

west osprey
worldly flint
#

could you look into my appeal as well please @west osprey

ancient flare
#

can you guys please look at my appeal

rustic basin
#

how long do I gotta wait for support

thorny dune
wraith olive
#

Hi

#

need a helper

toxic jackal
timber bridge
toxic jackal
#

how to talk to him

timber bridge
#

Wait for him to reply or PM them and wait for a response

toxic jackal
#

@balmy cypress

slim flume
timber bridge
#

Yeah just seen that lmao

#

New server ig

#

Probably was a restart.

slim flume
#

That error is mostly because of your internet connection. Try restarting your router perhaps?

gray prawn
#

hello, are there any machines on the vanilla server at all?

slim flume
#

No problem. Glad I could help. 🙂

acoustic acorn
#

i cant connect to us low pop

ripe urchin
#

Last time I applied for a ban to be lifted, the admin told me that the ban would be lifted within 3 days, but it still hasn't been lifted. What should I do?

outer path
#

76561199140497795 eu monday hacker

slim flume
marble mantleBOT
#

Hey, @outer path

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

acoustic acorn
#

i can connect to any server but us low pop

broken badger
#

!appeal

marble mantleBOT
#

Hey, @broken badger

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

jovial kernel
#

//AlienRedAK

cold pond
#

admin available?

toxic shard
calm shuttle
#

!appeal

marble mantleBOT
#

Hey, @calm shuttle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

prime thunder
#

How do some youtubers film flights on official servers, are they admins or what?

calm shuttle
#

!appeal

marble mantleBOT
#

Hey, @calm shuttle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

toxic shard
#

but what do you mean by filming "flights" ?

drifting dirge
#

He means when they go into cinamatic camera shots, and they do that by recreating the scene on a private server, or recording a demo from console

prime thunder
#

like debug camera

like "flying camera"

sorry i dont know world

drifting dirge
prime thunder
#

Thank you

toxic shard
#

2 possibilities :

  • they have access to their own server and redo the events (it's painfull but some does that)
  • there is the possibility in rust to record and replay situations (which are provided only once the wipe is over)
prime thunder
#

oh yes nice, thank you becouse i think maybe youtubers use illegal software, and know all base inside too)

toxic shard
#

no, they can't access this data during the same wipe and they can't do actions in the replay

#

also we are checking what people request often to ensure they don't abuse it

candid loom
#

@compact wyvern there is lag and rubberbanding

calm shuttle
#

When I played EU 2x Vanilla its 10 months ago but i got banned 4 months ago? I created a ticket at website but there is any chance to decrease response time? I'm playing EU Mondays since global

analog wigeon
#

is there anyone that can look at apeals? and mod or admin?

toxic shard
#

Only the admin in charge of the ban can check it and it depend on his availabilities

analog wigeon
#

i would aprechiate if u could check this ticked Appeal #43aec7 its my ticked

toxic shard
#

I can't

analog wigeon
#

why

toxic shard
#

read my first message

analog wigeon
#

oh im an idiot 😄

rare osprey
#

I can't log into the server, it says: attempt failed??

toxic shard
analog wigeon
#

we just gonna say that my seccond msg never existed

acoustic acorn
#

us low pop doesnt work for me

analog wigeon
toxic shard
analog wigeon
#

fair enough

#

thanks nonetheless

#

is there any infomation about the usual response time?

tribal sequoia
#

hey @toxic shard how often does the 2x vanilla bp wipe? couldn't find it anywhere in the discord server

rare osprey
#

I can't log into the server, it says: attempt failed??

tribal sequoia
acoustic acorn
#

us low pop doesnt work for me

toxic shard
#

Blueprint Wipe: Force Wipe

steady radish
#

why is it i cant mlrs half the map? is there something wrong with the game or map or is this actually how its meant to be

zealous bough
#

I have a question: Why is my ping so high for sea servers even though i live in SEA, this issue has already arised for MONTHS. SOMEONE HELP MEE

wispy loom
strong glen
#

hello @bitter torrent server no guns pick . Parts will be ignored

#

Is it because this gun is a hacker used gun? I killed it this

patent dawn
#

there is a guy blantently cheating in official rustoria mondays, his name is buda

#

he kept tripling me and my teammates even though he should have been oblivious to where we are, running around with ak suppressor shooting anything and everything

marble mantleBOT
#

Hey, @patent dawn

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vale eagle
#

!appeal

marble mantleBOT
#

Hey, @vale eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

magic summit
#

Hello! I've been away for 20 minutes and can't log into the server. error: connection attempt failed

short minnow
#

So I joined the steam group and followed the twitch channel through the rustoria website and such, and I did the /auth command in-game and it says they're not connected, so I'm confused, is there smth else I gotta do?

hallow oxide
subtle cape
#

@river trench, @balmy cypress Wants to chat with you

copper patio
#

I want to be unbanned on your server [EU] Rustoria.co 2x vanilla I don't play with cheats

marble mantleBOT
#

Hey, @copper patio

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

short minnow
magic summit
#

Hello! I've been away for 20 minutes and can't log into the server. error: connection attempt failed

#

i cant join to server: connection attempt failed

cobalt terrace
#

why can't I log in to your server specifically? I can do other things

marsh palm
#

Hello. i need help for ban evasion problem. is anyone can help me?!

#

!appeal

marble mantleBOT
#

Hey, @marsh palm

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

glad nimbus
#

Eu 3x no bps is Dying! Pls dont let that happend

warped shoal
exotic topaz
#

Having issues with the auth for the point system

#

Keeps chaning auth and 1 second I cant access shop even though I have everything linked

warped shoal
#

<@&274971100184576010>

#

plase helpppp

subtle cape
marble mantleBOT
#

Hey, @warped shoal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

subtle cape
#

Make it here

warped glacier
#

Hello, i just joined Rustoria US Medium and realized that i was banned for hacking, but this is complete nonsense, i never used hacks nowhere

marble mantleBOT
#

Hey, @warped glacier

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @warped glacier

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

frosty robin
#

where can i do a staff application

clever matrix
#

where can i unlink my account@subtle cape

marble mantleBOT
calm shuttle
#

!appeal

marble mantleBOT
#

Hey, @calm shuttle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

faint violet
#

!appeal

marble mantleBOT
#

Hey, @faint violet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

viscid talon
#

@west osprey hello

echo narwhal
echo narwhal
viscid talon
#

what picture?

echo narwhal
viscid talon
#

ok

echo narwhal
viscid talon
#

what server

echo narwhal
#

sea long ?

viscid talon
#

yes

#

i sent to you

#

what should i do ?

#

@echo narwhal

odd slate
#

My friend was thrown away for cheats on your server, the reason for the cheats is that I would like you to check it and if it is clean, get unban

stable plinth
#

um guys I got banned and in the appeal thing it says ban not found

bronze pewter
#

guys i think we need to increase pop cap on eu long

marble mantleBOT
#

Hey, @stable plinth

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

stable plinth
#

Someone please I NEED to play this server

echo narwhal
stable plinth
#

what do i do!

cloud mango
#

are vac bans allowed?

young bison
#

I got a suspected hacker on rustoria eu main, where do i best report this directly to an admin for them to review him and possibly ban? thanks

marble mantleBOT
#

Hey, @young bison

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lost terrace
#

!appeal

marble mantleBOT
#

Hey, @lost terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

viscid talon
#

@echo narwhal what should i do

lost terrace
#

lovely

#

banned 4 months ago and i didnt play rust 4 months ago cuz tarkov wipe

#

wicked

subtle cape
marble mantleBOT
#

Hey, @lost terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lost terrace
#

i have

#

1-3 days 😭

#

is anyone available soon to help

subtle cape
#

@viscid talon, @west osprey wants to have a chat with you

marsh palm
#

me too Luke 😉

lost terrace
#

😭

subtle cape
lost terrace
#

ok thanks

marsh palm
#

i am in holiday and 3 days later my holiday is almost over haha but there's nothing i can do without waiting so sad 😭

minor temple
lost terrace
#

ill be there soon in a league game now 😭

minor temple
#

!steamid @errant delta

marble mantleBOT
errant delta
#

76561198132444586

marsh palm
#

76561198058188143

errant delta
#

76561198002943250

sudden yarrow
#

@subtle cape i just got muted on us long for 3 days when i was afk wtf

marble mantleBOT
sudden yarrow
#

76561199229789881

#

thanks i think its a mod called apple juice

#

or some1 on i.s.i.s team

subtle cape
sudden yarrow
#

y

#

i did nothing

#

i lght sayed nothing in chat

#

not even typr

subtle cape
#

You sure?

sudden yarrow
#

the fuck

#

yes

errant delta
#

guys sorry but I'm still banned

sudden yarrow
#

check the logs

#

@subtle cape thats the Appeal #3b21fa

subtle cape
normal widget
#

Hey! I made an appeal two days ago when I got banned for teaming with a random hacker after he killed me, fortunately I was streaming and recording my entire wipe as I was playin solo, I submitted an appeal but I haven't heard back, I know it's supposed to take 1-3 days, but wipe is tommorow and I'd really love the opportunity to run it up

sudden yarrow
#

the last thing i put in was Spanish askin if he was raided

subtle cape
normal widget
#

😂

sudden yarrow
#

what did i say i was afk

#

it was 5 min ago

minor temple
sudden yarrow
#

i sayed jackshit

normal widget
#

I keep getting told I have to wait for the banning admin to look at my case but I assume im just getting the run around due to the hacker

subtle cape
sudden yarrow
#

@subtle cape ?

normal widget
#

Fair enough, I just didn't wana waste anyone's time spamming yall if it was for no use

subtle cape
#

and most of the admins either go to school/work outside of Rustoria

sudden yarrow
#

i want u to tell me what i sayed bro

#

i was afkkkk

normal widget
subtle cape
sudden yarrow
#

and yes iv had some past mutes but i lgt sayed nothing

#

what so i got muted then muted again for 3 days when i did nothing

#

fucking mod abuse

#

i kinda need to cos im in a villge

subtle cape
#

Heya! Lets move this conversation to #general so we can keep this channel for the players in need of support. 🙂

sudden yarrow
#

@subtle cape im not in need

errant delta
tight trout
#

i need support

subtle cape
tight trout
#

i was false banned last night for code raiding a base and need my appeal approved so i can enjoy the rest of my wipe

maiden delta
#

I have a video, how can I send it?

subtle cape
tight trout
#

I appealed it yesterday and even the admin told me what i did was not against the rules

subtle cape
tight trout
#

so here we are

#

I'm just asking for someone to take a look at it soon, its a very simple false ban shouldn't be hard to approve it

#

dont need a judge and jury

tight trout
exotic otter
#

!appeal

marble mantleBOT
#

Hey, @exotic otter

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

finite sleet
#

can any admin help me i got banned for nothing i didnt do anything the reason appear is hacking and i am not hacking

marble mantleBOT
#

Hey, @finite sleet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

stable plinth
#

can anyone help me out I got banned for a bad reason that was inevitable and now I cant appeal it

#

it says no ban found in the appeal thing

marble mantleBOT
toxic shard
stable plinth
minor temple
stable plinth
#

76561198050225273

minor temple
stable plinth
#

I know it says that but I dont think I should be banned

#

So if there is a way I could explain and see if it is possible for me to be unbanned

minor temple
lost terrace
#

@minor templecan join now

stable plinth
lost terrace
#

76561198813803813

minor temple
lost terrace
#

👍 ty

stable plinth
#

so what do I do about my ban I am trying to see if im raided!

swift wing
#

hello, what i'm, banned from server Rustoria EU long, can i look, who hacker?
Steam ID: 76561198976338467

marble mantleBOT
#

Hey, @swift wing

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

swift obsidian
#

Can anyone help me, my game won't stop timed out, I've already tried checking the integrity of the files, reinstalling the anti cheat, restarting Steam, the game and nothing works

bright quiver
swift obsidian
bright quiver
marble mantleBOT
swift obsidian
#

76561198902673411

bright quiver
swift obsidian
next warren
#

Bro i had that cant do anything did you try to log on another server ?

toxic shard
#

using a vpn might help, which is allowed in our community

#

(if it's EAC timeout)

swift obsidian
next warren
#

Somehow i had that on renegade since the update or something couldnt be able to play even with vpn on renegade, play on another server, i did release ip, vpn , reset box

toxic shard
stable plinth
swift obsidian
next warren
stable plinth
#

buddy no one is talking to you and its not even about my mute

next warren
#

I was joking ask the support but yeah the better way to dont have this problem is to not get muted buddy

craggy talon
#

will turrets work without setting up electricity on these server?

stable plinth
#

no you need to connect them

stable plinth
toxic shard
stable plinth
#

ok!

toxic shard
#

the category is not really relevant

stable plinth
#

ok thank yo-u

#

where can I see the status of my appeal

#

nevermind found it

fresh cairn
#

whats wrong with that

slim flume
fresh cairn
#

no one clan name

#

is working, for example fjkodsaojfda its not working too

#

kk work, changed browser

slim flume
#

oh okay

tight trout
#

i had never talked to the guy in my life

#

i was doorcamping him attempting to raid, and he told his buddy his door code in voice chat

#

so then i used his door code to raid him, i never accepted anyones base, i had my own base

#

Also my appeal got denied

toxic shard
#

except if you have a recording to proove the situation, all our logs seems to show you accepted a base giving away

tight trout
#

bro? i dont record are you serious

#

you can ask the dude in the base

#

i was literally raiding him i killed one of the two before i was banned

#

now why would i kill them if they were giving me their base

#

that is ridiculous, so now when I play this server and raid bases, I must record at all times to prove my innocence?

#

that makes absolutely no sense

toxic shard
#

like I said, all our logs tend to show you accepted a base as a giveaway

tight trout
#

I code raided

toxic shard
#

the definition of coderaiding is entering several codes to guess the code of a base, I don't have any log that show any kind of coderaid

gusty radish
#

how can I complain about a cheat?

hexed nimbus
toxic shard
marble mantleBOT
#

Hey, @gusty radish

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

toxic shard
#

but I do have logs of your teamate asking for a free base 🙂

tight trout
#

I was sitting outside their base camping their door and one kid said to the other his door code so i entered it and ran inside and killed one

#

my teammate, mystik?

toxic shard
#

I don't rmeember the name

tight trout
#

Mystik is my only team mate

#

and we dont even play at the same times normally

toxic shard
#

could be him

tight trout
#

just share a base

toxic shard
#

like I said I don't remember the name

tight trout
#

Well it also could not be, so how are you so sure it's my teammate

toxic shard
#

oh I have no doubt it was your teamate asking

tight trout
#

Regardless, you don't have a log of me asking for a free base, because I don't need one and I understand it's bannable

toxic shard
#

I'm just not sure about the name

tight trout
#

I wasn't accepting a free base i was raiding a base because this kid was dumb enough to say his door code with a door camper sitting outside

#

not my fault that he said his door code

toxic shard
#

well between you entering a base you DIDN'T coderaid and your teamate asking for free base ...

#

and the owner of the base giving away his base

#

there is only one conclusion to make

tight trout
#

I can honestly say you are wrong, I had no idea my teammate asked for a free base my teammate was not on at the time I raided the dudes base

toxic shard
#

can't just take your statement as truth when everything is showing the opposit

#

!ticket

marble mantleBOT
#

Hey, @strong ridge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tight trout
#

So is it a permanent ban?

#

I just don't understand getting banned for something I didn't do

#

it said I got banned for exceeding group limit of 3, which I didn't do because I didn't join their group or accept a free base from them

toxic shard
tight trout
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I simply door camped them and when they said their code i entered it and killed one and started taking their stuff

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I guess if I decide to do any raiding on your server in the future I will have to record to prevent myself from getting false banned

toxic shard
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this kind of bans automatically configure themself to end for the next wipe

toxic shard
clear scroll
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hello marc are u avaible?

toxic shard
hard void
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I keep getting an error code on US long that keeps kicking me out of my boat and making me take damage

toxic shard
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that's a gamebug i'm affraid

clear scroll
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whats the wipe time on EU main in europe time

toxic shard
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reporting it with f7 is the wa

hard void
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?

toxic shard
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there is nothing we can do about it

hard void
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alright

tight trout
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I understand I did not guess his code by entering it a bunch until I guessed it, but he said it in voice chat to his friend and I was outside and overheard it, so am I not allowed to use the code if I overhear someone say it?

toxic shard
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well that and the rest make it complicated to belive

tight trout
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It's literally not my fault that the dude was in the process of giving his base away I had no idea that was happening I stumbled onto these kids and listened to their convo for like 5 minutes and one said the code to the other so i ran in and killed one

candid loom
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cheaters are running rampant on @compact wyvern and the admins aren 't doing anything about it

marble mantleBOT
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Hey, @compact wyvern

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tight trout
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I understand that it's hard to believe but at the same time I really did not do anything other than attemp to raid the kids base

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I also have never seen my teammate ask for a base, we have a base

toxic shard
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and everything I can verify show a different story

tight trout
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Yeah i'm tired of going back and forth about it so I guess i'll just wait until wipe but you're right it is a very fucked up situation because I did nothing wrong

cobalt minnow
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my team got association banned 3 days ago for a teammate who got a 3 day eac ban where it said they would investigate the ban and conclude the "investigation" its been 3 days and he still isnt gamebanned, can we get an early unban now or what? since he didnt get gamebanned?

short minnow
tribal siren
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sea long offline?

umbral dust
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what just happened to sea long?

rose plinth
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hey i was reporting here many times people abusing vendor to sell horse shit on macro/autoclickers and admins always told me its 100% legal and if facepunch not gonna ban you for that this mean its allowed. its still okay to abuse this vendors on rustoria us main or you guys change you'r mind and start banning for that? just want to be sure before i do it for a whole day

misty scroll
misty scroll
livid girder
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Hello, I have a problem. I lost internet connection on my laptop and Steam and Rust crashed. After that, when I try to join a server, it kicks me out and says "Hacking." I contacted support and they told me to try connecting to their servers and said my ban may have expired. However, when I try to log in, the problem remains the same.

misty scroll
misty scroll
livid girder
cloud mango
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HOW TO REPORT PLAYER WITH A CLIP