#support
1 messages · Page 415 of 1
Hey, @viscid wasp
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
is it allowed to have 13....12 in the name?
cuz there is a guy called finger1312 in the game on rustoria eu mondays
Why would it not be allowed?
1312 stands for acab
We don't moderate the number 1312, no
yo could i get unbanned if i got banned 1300 days ago
seems like a big number i learned my lesson
!appeal
Hey, @gilded thorn
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
cant appeal
!steamid
Hey, @gilded thorn
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
You're not going to be unbanned I'm afraid, the answer you received on your last appeal is as relevant now as it was when you got the reply
My teammate has never played sea main, but was told by the administrator that he was banned for playing with cheaters in sea main. I want the administrator to find out what happened. He has been banned by mistake now. His ID is 76561199318477880. He has appealed, but there has been no response from the management. Will servers that he has not played on also be banned?
@neat pumice
Your teammate will need to wait for the outcome of their appeal, as they have already been told
We don't discuss bans with the banned player's teammates I'm afraid
But I don’t understand why he was banned even if he didn’t play sea main. Is this a matter of arbitrary bans by the administrator?
You don't need to understand, they see the reason for the ban when they try and connect - we don't ever issue arbitrary bans.
OK, I'll tell him
They are banned from all Rustoria servers, not just SEA main, it's not relevant where they have or haven't played
Or could you please tell me how long it will take to wait for the appeal?
Maximum 3 days, often much sooner
But the administrator told him that he was banned because he played sea main and played with cheaters.
Which admin told them that?
It's not that he can't play sea main, but the administrator told him that he was banned because he played with cheaters in sea main, but he has never played sea main, he is playing sea long.
The ID was hacked and the cheater was blocked using cheat and asked Marzy to unblock him. So it was unbanned. but I was playing another game with the blocked ID, but I accidentally used the blocked ID and got blocked again. Can the ban be unbanned?
@neat pumice
I want to report a player CHEATERS
ID 7656119805458430
The picture you sent me is for a different ban entirely, that case is closed, the ban they're appealing now is a separate situation
Hey, @fathom pendant
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
When he connected for the first time, he was prompted to play with hackers, but after logging in for the second time, he was directly prompted to evade the ban. I don't understand why he was banned when he didn't play with hackers the first time, so it's not Should the first ban issue be addressed first?
First, he was banned from sea main because he was prompted to play with hackers, and then he was prompted to ban Evasion after connecting again. I am just stating the facts and hope to solve the problem as soon as possible. If I were a cheater, I would not communicate with you here because you can check any of his data.
The banning admin will check his data asap
my steam cord 76561199613081769 can you check?
thanks man @subtle cape plz check data unblocking as soon as possible
What's the problem?
oh no marzy answer to me , thanks to answer
!appeal
Hey, @round sky
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hello, Around 20 minutes ago i got banned for hacking before even joining the server. And i wonder why this happened, My last account was banned for cheating becuase i got hacked by some weird twitch drop scam, but that was over 470days ago. But on this account i've played over 336+ hours and played alot of rustoria. So im just curious if this is a false ban becuase i havent cheated, If you could get someone to look further into this it would be great!
!appeal
Hey, @quiet grotto
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @quiet grotto
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Yo bros Will the vip stay IF i change my name on steam?
Ôk good man
Hello, I have a problem, I am not allowed on the server because of hacking.
!appeal
Hey, @thick ridge
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
разбанить акк нужно
Только как?
Я уже подавал апелляцию пишет что розбанили но я все равно не могу зайти на сервера растории
can i change my vip ??
Only if you didn't used it yet
for instance you can't start a wipe on long then ask to move it to main
Hey! I made an appeal yesterday when I got banned for teaming with a random hacker after he killed me, fortunately I was streaming and recording my entire wipe as I was playin solo, I submitted an appeal but I haven't heard back, I know it's supposed to take 1-3 days, but i'd really like to keep recording this video as the wipe was going so well, but I know my base is gonna decay soon was curious if anyone could help a homie out, the video of him adding me to a team after he killed me litterly 1:38 seconds long 😦
I've also been vibin in the waiting for support channel all night and day while I been workin but uh, aint heard from no one
The banning admin will look into asap
thanks papa ❤️
@subtle capeadministrator,Why is my ban lifted, but I still can't play
Have you tried to connect again? You should be fine to rejoin
No, still can't
@subtle cape @thorny dune Hello, I have the same problem: Disconnected:hacking before i even joined to the server. Can You help me?
Eu medium
Have you put in an appeal @deep berry ?
i don't know what is that
Hey, @deep berry
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hello, is it possible to know when I will be unbanned?
I already sent epilation
about two months ago
@wispy dirge @subtle cape @thorny dune I made the appeal, thank you.
Wait 5 minutes and then try again
You should now be okay to connect
We'll check it and respond to the appeal as soon as possible
I waited 30 minutes,Still can't play@thorny dune
!appeal
Hey, @delicate shell
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I sent you the photos, check them out
Can the admin help me
I got the message
Rustoria Admin• Today at 6:33 PM • ADMIN
Hello there, thank you for submitting your appeal. Your ban has been reviewed and in this case, your ban has been lifted and you can continue to play. Thank you for reaching out and enjoy the rest of your day.
But it is still said hacking.
Yes, I'm the same, I've been waiting for 30 minutes
ищу тиму 25 лет 3 к часов

@wispy dirge @subtle cape @thorny dune
I got the message
Rustoria Admin• Today at 6:33 PM • ADMIN
Hello there, thank you for submitting your appeal. Your ban has been reviewed and in this case, your ban has been lifted and you can continue to play. Thank you for reaching out and enjoy the rest of your day.
But it is still said hacking.
Give it afew more min then try and connect, somtimes it takes a wee bit to update on the back end
Rustoria invented the time machine?
5x solo duo trio says it wiped on march 2nd. thats crazy! had to warp space and time to make that happen. glad i in the server on the cutting edge of technology!!!
Thanks a lot
now if only we could fix twitch and youtube so i can get those points. i expect this to be done quickly since time time travel was such a simple feat
I was muted with my team for saying - fag jo ? ........... but why ?
if you cant figure that out, then mutes are going to stay in your future.
just saying
Why does it say hacking when I fully log into the server even though I don’t have cheats?
same for me
can someone fix unban for me?
@toxic shard can you check pm?
How to report cheaters?
?report
Hey, @frail stratus
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Because it contains a word that will get you muted time and time again.
You can appeal the mute if you would like at https://rustoria.co/support/appeal
NOthing to handle in dm, appeal on the website
!appeal
Hey, @crimson eagle
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i cant
it says that i cant cause my brother already did one
yo
but he stopped playing now so i got the computer for my self and cant do anything
you are 2 different player, him doing one doesn't impact you
it means you did one too
he is using scripts
same steam account i got his
@wispy dirge @subtle cape @thorny dune
Still said hacking.
well if you have the same steam account there is nothing we can do
?report
Hey, @near halo
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
but i have my own now and its an ip ban
@toxic shard dms please
?steamid
Hey, @deep berry
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
then appeal with your account
/ticket
Hey, @near halo
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
ok!
but don't have much hopes
@toxic shard if you have a moment can you take a look at Norbert's ban? He's still unable to connect post appeal approval.
we don't remove ips bans because of "brothers cheating"
hey admins i got banned
why?
hacking help please
so i will be banned for something my brother did?
@wispy dirge 76561197993776175
Most certainly, shitty situation but keeping "him" out of the server is a priority
my brother gave his computer to me
we shared and now i got it for my self
doesn't matter
@wispy dirgeMe too
not my ban. not my appeal just telling you to not have much hopes
@wispy dirgesteamid,76561199318477880
but i really want to play and it says that i cant apeal because my brother did an apeal 5 months ago
Why is the website that submits tickets not selected as the US Mondays server?
no, it means you did an appeal 5 months ago
can we talk in support?
there is no reason to
i will show you
if the account already appealed and got denied you can't re-appeal
Fixed again, should work in 5~ minutes
so i wont get unbanned? so i cant play ever again?
you can play rust, you can't play on our servers
but you are the only good servers can i pay for unban?
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@thorny duneI still can't get in
already
Bro common unbann him he tell you that it was i´his brother bro common
Have you tried again recently? Sometimes it can take a short while for the ban to be removed and allow you to reconnect
bro im not using cheat hahahha
this server really great nice nice nice
100 queue and i got banned
nice +++++++++++++
That's not an option here
Thank You it's working now
but you dont understand how much i like rustoria can we please talk and ill show you
There is nothing to show ..
if you got banned and appealed the ban there is nothing else to do
yes it is
@thorny duneIt's still the same
Can you help me look it up again?
Still said hacking.@subtle cape@torn heart@wispy dirge
can anyone check tickets?
https://medal.tv/games/rust/clips/1THO9haDiIwQX7/d1337mZMreLp?invite=cr-MSxSVlosMjE1MTAzMzM0LA @toxic shard this is what happens when im trying to get into the server
Watch Untitled and millions of other Rust videos on Medal, the largest Game Clip Platform.
This is irrelevant, I told you the situation, I have nothing else to add
You can't join our servers on a new account, even if you create yourself a new brother every day
Looking
looking what
I'll try it now
admins
Any admin available to look into my appeal on the 5x server wanna play wipe but was banned last night for raiding as a trio.
I can't see the connection here...
which connection?
and we are looking into tickets and appeals
The banning admin will look into it asap
@subtle capeI restarted, but it still doesn't work
I hope I don't get raided
okay, gimme a min
i wait u
Okay, try connecting again in 15 minutes and don't try connecting before it's been 15 minutes as it might screw it up.
If it still doesn't work ping me and I'll look into it further
The on you can talk with on our appeal website
It will be looked into asap, chill
Yes we understand we are all rust players
but these things take time
it's not instant
so chill out a bit
it's just a game
Why does it say hacking when I fully log into the server even though I don’t have cheats?
how do i verify
!report
Hey, @near halo
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
What server is it on ?
@subtle capeit still doesn't work
Dealt with
<@&274980199668645888> plz check appeal
Strange, lemme see
can i change queue skip
What do you mean by "change queue skip"?
i dont want to be on the server i am on and would like to play a different server
admins thx for all the help i got unbanned
@subtle cape
If the VIP/QSkip has been used on a server it most likely wont be transferred, but you can try with a #payment-support ticket
@subtle cape can you check my appeal
!steamid
Hey, @tired bough
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199528165725
Should be able to join in 10 - 15 minutes
ok thanks
Why does it say hacking when I fully log into the server even though I don’t have cheats?
!appeal
Hey, @full monolith
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
how do i create a ticket?
!ticket
Hey, @lusty knoll
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!ticket
Hey, @lusty knoll
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Hi guys requesting an unban. Please?
!appeal
Hey, @eternal aurora
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Thank you 
how do you report someone using a bug?
!ticket
Hey, @summer yacht
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
hello, I am being kicked from the server rustoria.co 2x vanila because of hacking and I don't use cheat and there are no macros , Masha is not a blody and not 4tech
You can even check it out
it does not ban but kicks, the last ban was in the pub and then half a year ago
!appeal
Hey, @hidden niche
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hello, what's your steam ID?
Your account is banned, it has nothing to do with a4tech or bloody kicks
If you wish to appeal the ban, you can do so at the link above ^
ok
How long do appeals take? Trying to play wipe but my ticket from this morning still hasn’t been looked at
Standard response times are 1-3 business days but can be more or less based on the situation.
Hey, @spare lava
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
how do you know when your ban has been dealt with?
yo i got dced and cant join back thats tha issue :Cargebacks (Apeall rustroia discord)
any admins can explane?
cant join back
Please make a ticket in #payment-support for that one.
You can go to the appeals section https://rustoria.co/support/appeal and see the results
The person who manages that is in the GMT time zone, so the response might be delayed.
@bitter valve Your ban expired 6 minutes ago. Please stop spamming connect. You need to wait 10 minutes before attempting to connect. Thank you.
okay i'm waiting
i just only need to wait when that one admin will get up from his bad, because how osmeon etell me you have only 1 admin who cna help me with my issue
big
Did you open a ticket and fill out the necesssary information?
1 of my tickets was already open, so i cnat create new one but yes i did it
Oh okay I see it there
You're still spam connecting.
You need to wait 10 minutes without trying to connect.
lol
If you keep spam connecting you're not going to be able to get in
yea i'm waiting
i can try 20 munites later
Yes
i understand brother
how long does it take for an admin to look at a ticket
does this mean its final? I've never cheated in my life, you could scan my whole pc and find nothing. If it says ban already appealed?
Question! Say I wanted to inquire about tech Rustoria uses out of curiosity and wonder (I really like tech/programming!), would I make a ticket? Ask here? My question would probably only be able to be handled by a programmer/devops person in Rustoria, so I know my question would not be useful for anyone who does not do that kind of stuff. I find talking about it and learning about it really fun, so I wanted to ask if I could talk to a devops person about it, sorta like an interview in a way.
so ye if someone maybe will able to help me or something tanck you
i don wanna be annoying just last time when i asked a lot of times they did it faster
i report bugs here?
What kind of Bug?
shop bug
does this mean its final? I've never cheated in my life, you could scan my whole pc and find nothing. If it says ban already appealed?
Sure i can send it on to the Dev to look at
What's your steam ID?
idk if its on every server, but on 10x no bps eu. the new shop, when you are in the shop and in ppl start raiding. if u have shop opened it doesnt kick u out while getting into raid block
so if u have it opened before u get raid blocked, it stays open
76561199361148481
in the old shop it disabled when entering raid block
How do I report someone?
Even though it doesn't kick you out can you actually buy anything? or does it say no your raid blocked
!ticket
Hey, @teal shoal
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
nope, i was in shop. people landed on my roof, they started raiding. i got raid blocked and could still purchase shotgun traps
so yes, u can buy while in raid block
Здарвстуйте у меня пропал интернет и вылетел раст и стим после захожу пишут что забанело
and something else, did i lose my playtime on the server..?
76561199361148481
Shouldn't have, What does it say when you do /playtime
Yeah so it will stay in place as your appeal has been denied there is no overturning this ban
that makes no sense
is there anything i can do to prove to yall that im not and have never cheated. i enjoy your server and i would be very disapointed to not play on it again
No, we know you were cheating and have banned you for it. There's no going back sorry
i wasn't tho
Can you SS the top 10 please? Save me loading in
We can go back and forth on it but nothing is going to change sorry. You will have to play your rust else where in future.
It’s unlikely that somebody will talk to you about this as most of the software and other programs used at rustoria is confidential for user privacy and other reasons
chek my tiicket somene pls
I of course would not really ask questions that would violate something like that. I am a software engineer myself, and I'm more interested in the architecture, not specifics.
We will get to it as soon as we can also the investigation can take time to complete on a players
Do you mean an appeal rather than a ticket?
payment apply yes
i cant play
because of chargeback issue
what the fuckis that i have no clue
all what i did is cancel my us long subsvription
You will have to wait on this one for a response on it. Not something any old admin can deal with
but now i cant play on all servers
idk why the fuck i have this issue
its so dumb im payign every single wipe money and i cnat play cause of random issues
i have a problem
Hello, I was banned from the server , I lost the Internet on my phone and the distribution on my laptop turned off when I distributed the Internet , I log on to the server and write banned .
who need to talk for a solution?
(
did u find the issue @minor temple
I've sent them both on, Will let you know when I have an update 👍🏻
thanks!
btw kitty if u know any admins who cna help me with that, ask them , because im waiting for a while
dont know if its relevant, but i had issues yesterday connecting to the server. Monologic helped me out and said if it worked using a vpn, connected with it and turned it off again
maybe that has something to do with it idk
i will apreaciate it
I'm having an issue where every time I try and log in to a server I am kicked as soon as I wake up for hacking. Ice never played on any rustoria servers before I don't believe. Any help would be appreciated
what does disconnected:invalid packet: client ready message mean
pls answer someone
Restart your game
?ticket
Hey, @cursive tartan
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
?appeal
Hey, @frosty holly
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
anyone getting "Steam Auth Timeout: No Auth response" errors?
yeah me too
I restarted steam and restarted pc and still getting steam auth failed
same here
What can I do for you champion?
hey
remember when the server completely lagged out 5 min ago
i mean if youre online
We have many servers 🙂 which one are you referring to?
us monday
well either way 5 min ago the server lagged out completely and made me and my friend lose our full kits to being rocked while the servers lagged out
which is FINE but i said a bad word cuz i was mad and got automuted can i please have it lifed, only said it out of anger
wasnt directed to anyone
who gives a fuck if your muted i get muted all the time
i wanna communicate with my team
bro you dont have discord
just trying to play the game, got killed and trolled by server lag
L
I'm really sorry to hear that, and I can understand the frustration of losing a kit to lag.
As for the mute, it will remain in place. Please be mindful of your choice of words in a heated situation, when you find yourself getting mad, take a deep breath and walk away for a few.
With as busy as the servers get, sometimes there will be some lag. We do our best to keep on top of it but sometimes the issues are out of our hands due to network congestion.
im still waiting for answer
Unless you need support, please move to #general
hey umm idk if you didnt read but i didnt say it to anyone
so if you want me to to stay muted for insulting noone thats kinda pointless
Did you say it in chat?
76561199173795420 hello admin, am i eligble to play rustoria
So I haven’t played since November but I just tried to hop on US Long and just as it finished loading I got kicked and it said “hacking” so I tried again and same thing but it allowed me to get all the way in then kicked me after a few seconds…? I’m not hacking and I don’t have any more programs on my computer than I had last time I played, the only thing I did was uninstall and reinstall the steelseries software for my headphones and mouse because it was fucking up then I reprogrammed my mouse with the hotkeys for my recording software/nvidia capture or whatever. Anyone know what’s up? I just got on to a different non rustoria server and so far I’m good. I was also recording the whole thing on OBS and immediately went into task manager to show all the processes n shit to prove I wasn’t doing anything but I’d like to play on yall server if possible. Thanks for any help
Hey, @coarse wharf
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I’m not muted or banned, it just kicked me twice and I don’t want to try again until I know what’s up so I don’t get banned
^^^^
If you are being kicked for that reason then you are banned, and will need to appeal
Admin?
Do you have any game bans?
yes
How many and how new is the most recent?
You're welcome to DM me if you'd rather not say publicly
I just submitted the ban appeal Bull, I’m not in a rush but just fyi something’s definitely weird because it says I was banned 18 months ago but yall can look at my history and see that I’ve played several of y’all’s servers in the last few months alone so idk what’s up. Also my atrocious KD should be enough to know I’m not hacking lmao but thanks anyway and lmk if y’all need any more info
I dmed you
not working
Hmmmm, restart your computer?
@wispy dirge you guys should make a barren server
!report Please don't call out cheaters
Hey, @hollow path
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
can so meone pls fucking chek my request how long i need to wait
crazy
why im paying money for vip when i cnat play a game because of fucking Chargeback issue
just answer me holy shit
can seomeone help me please i need help im in the channel waiting for support
!appeal
Hey, @rustic basin
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @frosty holly
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
yo someone check out my ticket
this guy in raid base
has 51 mins on the server
insta headshotting through smoke
how do I check, how much hours I have on a server
any admin on?
Hey, @dim sluice
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
What can I do for you champion?
What can I do for you?
Can't talk at the moment, what can I do for you?
in my base, i put a chainlink fence accidently, and i cant destroy it or pick up it, its the tc and chest room, can you pick up please ? its been 2hours i try find a solution
Our administrators do not interfeer with game play, sorry :/
Either that or blow the chain link up
how ? with what ?
pickaxe not work, weapon not work, hammer not work
how im supposed to destroy this ?
you generally blow things up with explosives
Have you tried removing the frame that the chainlink is attached to?
Then you might have to start from scratch
?
He means you will have to restart
Make another base
mr mod i need admin to check a little susybaka
?ticket
Hey, @cinder olive
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
ye it takes them ages
BRO, FOR REA THERE ARE SOME GUYS RAGE CHEATING, I OPENED A TICKEK AND U GUYS DON DO SHIT
this is the way to beam people trust
BRO, FOR REA THERE ARE SOME GUYS RAGE CHEATING, I OPENED A TICKEK AND U GUYS DON DO SHIT
we make a ticket
bro i made a ticket 20 mins ago about a guy who has 51 mins on the server sat in a raid base
Then please wait🙂
now we raided fun times
bro pls just go to the call, we got clips
That won't do anything like I said
You just have to wait patiently
This hacker won't let us play
tbh the admins are shit at banning cheaters on here
unless they are blatant as fuck
and u guys want us to wait??
we have clip and proof
server full of cheaters and admins do nun lol
the ammount of times ive f7d and got people game banned after the admins said they wherent sus
xiu voce
server is unplayable congrats admins
There's no way to play when there's a guy using a hack on your side
Hey admins people are sleling bugged guns and i made a ticket and was told its not your problem but to report them to facepunch, the economy is screwed and people gettinf free sulfur in return while the guns are unusable. I dont understand how it is not your problem? Ban the people
they just dont wanna work
it's a problem with facepunch, try to disconnect for a few minutes and reconnect
I know people reported being unable to use some items in their hotbar
I have, its been 2 hours and nothing
600 hours wiping 7 guyns
server is unplayable
still waiting
As Jenx has already said, wait for someone to look at your ticket
yes, still waiting
typing still waiting here is not going to speed up anything
Wait
still waiting
can u just watch a clip and do ur job?
we don't take report off discord
you can put your clip in your ticket
Since I have to wait, I'm going to take a shower because it's been 2 weeks since I took a shower
we got all the fking proof and u guys dont wanna work
maybe there are other tickets before yours 
how do i submit a ticket for a cheater?
!report
Hey, @brazen hamlet
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
thanks boss
they aint doing nun btw
All tickets get looked at
They don't get immediately answered
you can head to #general if you don't have anything else to say
I sent the clip in the ticket
jenx can you help me with a "chargeback issue" i have no clue wtf is that, i already did a ticket, but everyone dont care for a while ((
Youll need to make a ticket in #payment-support
!ticket
Hey, @lusty path
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
like how long i need to wait for answer, idk why im buying vip and cant play
and no one can helo me to fix it
There aren't many people in that department so it will take a bit longer
wow!
Can someone tell me why did US Mondays stop wiping bp's? The same thing happened on a bunch of other servers, is there a reason?
idk but i like it
i guess a bit longer can be less then a day lmao
like what
i did nothing to get this issue as well
its just washte of my vip time
its been like that for a while
people voted for it
cheaters are raiding more players...
Hey, @dim sluice
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
oh wow, do you think that is going to happen to US main as well? and also are there any specific reasons people voted for that? it made the game too easy imo
its only on US mondays
Rustoria US Low Pop just booted a large amount of players, and many are unable to reconnect. Pop just dropped to 50 with half my team unable to connect.
I too cannot connect back to US Low Pop. Crashed all the sudden, can't reconnect.
congrats
Why did i get banned?
i was in a team of two people
why would i get banned for exceeding group limit on a trio server?
I also have this issue
Hey, @steady mason
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Salty mod banned you maybe?
@tight trout we got banned too lmao
my dumbass friend exceeded group limit of 3. does that mean im now perma banned from the server or just til wipe?
I got banned too dude was giving me his base and said codes and some dude was outside and came in and I got banned
lmao
are these group exceeding bans automated
bruh
cuz it sure seems like it
Hey, @wet thistle
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
oh shit i had yalls code and i left when you where not online and yall could not change it
yea thats probably it
What reasons would people have to vote for no bp wipes tho? makes me not even want to play US Monday anymore
Well shit
Regardless breaking team limit bans are only a few days
Still submit an appeal tho to be safe
Because entering codes means 4 people were authed on a base on a trio server
Okay and I did Ive never seen a server that you cant give a base away
imagine getting banned for raiding a base
Just explain that in your appeal dude
Jyrcella — Today at 9:43 PM
Because entering codes means 4 people were authed on a base on a trio server
That is why it is a rule to not give away bases
You authed on the code lock, thus adding you to a base, by doing so it made it so there were 4 people auth'd on a base that is only allowed 3 people.
Just don't code raid and you'll be fine on that modded server
I know it's dumb, but it is one of many ways that we keep that rule enforced.
Because it’s not against the rules. But it’s a risk on servers with group limits. But if you submit an appeal and explain the situation that is the best option
Admins don’t play on rustoria
Considering I am 1500 miles from home with no PC, unfortunately no I cannot
If your system auto bans people for that you need to work on fixing that so people don't get banned for doing nothing wrong
makes people not want to play here
Imagine you want to team up with more than 3, but don't want them on TC... what do you do?
Give them the code lock key.
This prevents that, yes it is unfortunate what happened with your situation.
Like Jyrcella has said, put in your appeal and explain the situation.
Can we fix server like I left my door open the second it crashed
i put a ticket in for cheaters on 5x
CAN YOU BAN THE KID ON NA US MONDAY GRIEFING HELI'S AT OUTPOST
Hey, @tranquil sand
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @worldly flint
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i have a game ban that is over 800 days old, is it possible for me to appeal a ban on rustoria?
is mini bomb banable?
haha its you fucker
Is it tho? ill stop
if its bannable ill stop
didnt know
As far as I am aware it is not.
sorry ma boy
W
youre going in the YT vid bucko (sorry)
Lol, link it if its strictly recorded on rustoria.
havent finished
damn link it me aha
it was jokes when i was pushing you at the start
server?
Please make a ticket including the location!
!ticket
Hey, @west osprey
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Ok I made one
ty will look asap
thx
done!
could you look into my appeal as well please @west osprey
can you guys please look at my appeal
how long do I gotta wait for support
I am unable to join voice at the moment as I am at work but feel free to DM me if you feel it would be beneficial
what to do if when you log into the server it says COME TO DISVORD.GG/RUSTOTIA - LUKE
You need to speak with @balmy cypress
how to talk to him
Wait for him to reply or PM them and wait for a response
@balmy cypress
That error is mostly because of your internet connection. Try restarting your router perhaps?
hello, are there any machines on the vanilla server at all?
No problem. Glad I could help. 🙂
i cant connect to us low pop
Last time I applied for a ban to be lifted, the admin told me that the ban would be lifted within 3 days, but it still hasn't been lifted. What should I do?
76561199140497795 eu monday hacker
!report
Hey, @outer path
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
now it say connection attempt failed
i can connect to any server but us low pop
!appeal
Hey, @broken badger
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
//
admin available?
for ?
!appeal
Hey, @calm shuttle
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
How do some youtubers film flights on official servers, are they admins or what?
!appeal
Hey, @calm shuttle
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Admins perms are only for admin, nobody else have them
but what do you mean by filming "flights" ?
He means when they go into cinamatic camera shots, and they do that by recreating the scene on a private server, or recording a demo from console
like debug camera
like "flying camera"
sorry i dont know world
Thank you
2 possibilities :
- they have access to their own server and redo the events (it's painfull but some does that)
- there is the possibility in rust to record and replay situations (which are provided only once the wipe is over)
oh yes nice, thank you becouse i think maybe youtubers use illegal software, and know all base inside too)
no, they can't access this data during the same wipe and they can't do actions in the replay
also we are checking what people request often to ensure they don't abuse it
@compact wyvern there is lag and rubberbanding
When I played EU 2x Vanilla its 10 months ago but i got banned 4 months ago? I created a ticket at website but there is any chance to decrease response time? I'm playing EU Mondays since global
is there anyone that can look at apeals? and mod or admin?
Only the admin in charge of the ban can check it and it depend on his availabilities
i would aprechiate if u could check this ticked Appeal #43aec7 its my ticked
I can't
why
read my first message
oh im an idiot 😄
I can't log into the server, it says: attempt failed??
seems to be network related
we just gonna say that my seccond msg never existed
us low pop doesnt work for me
witch admin is in charge of the ban list
This information is not public, that's to avoid people to go spam the dms 🙂
fair enough
thanks nonetheless
is there any infomation about the usual response time?
hey @toxic shard how often does the 2x vanilla bp wipe? couldn't find it anywhere in the discord server
I can't log into the server, it says: attempt failed??
Yeah but where can you see the info about BP wipe and casual wipe?
us low pop doesnt work for me
hum the ifnromation is missing you are right ... will get it fixed
Blueprint Wipe: Force Wipe
why is it i cant mlrs half the map? is there something wrong with the game or map or is this actually how its meant to be
I have a question: Why is my ping so high for sea servers even though i live in SEA, this issue has already arised for MONTHS. SOMEONE HELP MEE
Hello, please create a ticket in #network-support-old and we’ll forward the necessary information to our host
hello @bitter torrent server no guns pick . Parts will be ignored
Is it because this gun is a hacker used gun? I killed it this
there is a guy blantently cheating in official rustoria mondays, his name is buda
he kept tripling me and my teammates even though he should have been oblivious to where we are, running around with ak suppressor shooting anything and everything
Hey, @patent dawn
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @vale eagle
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hello! I've been away for 20 minutes and can't log into the server. error: connection attempt failed
So I joined the steam group and followed the twitch channel through the rustoria website and such, and I did the /auth command in-game and it says they're not connected, so I'm confused, is there smth else I gotta do?
they can take up to 30 mins to update
@river trench, @balmy cypress Wants to chat with you
I want to be unbanned on your server [EU] Rustoria.co 2x vanilla I don't play with cheats
!appeal
Hey, @copper patio
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Just incase, if they don't, should I unlink them and link them again?
Hello! I've been away for 20 minutes and can't log into the server. error: connection attempt failed
i cant join to server: connection attempt failed
it can work yes
why can't I log in to your server specifically? I can do other things
Hey, @marsh palm
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Eu 3x no bps is Dying! Pls dont let that happend
Having issues with the auth for the point system
Keeps chaning auth and 1 second I cant access shop even though I have everything linked
chiting plase help https://clips.twitch.tv/GleamingAbrasiveGrouseCclamChamp-cblvn55mHFQP1GJB i am streaming loock my stream
<@&274971100184576010>
plase helpppp
!ticket
Hey, @warped shoal
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Make it here
Hello, i just joined Rustoria US Medium and realized that i was banned for hacking, but this is complete nonsense, i never used hacks nowhere
!appeal
Hey, @warped glacier
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @warped glacier
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
where can i do a staff application
where can i unlink my account@subtle cape
!unlink
Hey, @clever matrix
To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.
A list of your requests to unlink an account.
!appeal
Hey, @calm shuttle
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @faint violet
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@west osprey hello
hello
send full picture
what picture?
where u trying to connect to rustoria servers?
ok
try reconnecting
what server
My friend was thrown away for cheats on your server, the reason for the cheats is that I would like you to check it and if it is clean, get unban
um guys I got banned and in the appeal thing it says ban not found
guys i think we need to increase pop cap on eu long
Hey, @stable plinth
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Someone please I NEED to play this server
@viscid talon #network-support-old
what do i do!
are vac bans allowed?
I got a suspected hacker on rustoria eu main, where do i best report this directly to an admin for them to review him and possibly ban? thanks
!ticket
Hey, @young bison
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @lost terrace
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@echo narwhal what should i do
lovely
banned 4 months ago and i didnt play rust 4 months ago cuz tarkov wipe
wicked
!appeal
Hey, @lost terrace
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@viscid talon, @west osprey wants to have a chat with you
me too Luke 😉
😭
Most likely will be sooner than 3 days
ok thanks
i am in holiday and 3 days later my holiday is almost over haha but there's nothing i can do without waiting so sad 😭
Can you talk to me in #368790610783764480
ill be there soon in a league game now 😭
!steamid @errant delta
Hey, @errant delta
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198132444586
76561198058188143
76561198002943250
@subtle cape i just got muted on us long for 3 days when i was afk wtf
!steamid
Hey, @sudden yarrow
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199229789881
thanks i think its a mod called apple juice
or some1 on i.s.i.s team
Yeah I don't think you are getting unmuted
You sure?
guys sorry but I'm still banned
I have indeed checked the logs
Hey! I made an appeal two days ago when I got banned for teaming with a random hacker after he killed me, fortunately I was streaming and recording my entire wipe as I was playin solo, I submitted an appeal but I haven't heard back, I know it's supposed to take 1-3 days, but wipe is tommorow and I'd really love the opportunity to run it up
and i sayed nothing
the last thing i put in was Spanish askin if he was raided
Disagree
😂
Give it 5 and you should be good to go
i sayed jackshit
I keep getting told I have to wait for the banning admin to look at my case but I assume im just getting the run around due to the hacker
No, the banning admin will look into it asap. We just have a lot of stuff to do
@subtle cape ?
Fair enough, I just didn't wana waste anyone's time spamming yall if it was for no use
and most of the admins either go to school/work outside of Rustoria
thats true I just left class, thanks for the response again
You said some nasty nasty stuff.
and yes iv had some past mutes but i lgt sayed nothing
what so i got muted then muted again for 3 days when i did nothing
fucking mod abuse
i kinda need to cos im in a villge
Heya! Lets move this conversation to #general so we can keep this channel for the players in need of support. 🙂
@subtle cape im not in need
You're right it helped thank you!
i need support
How may I help?
i was false banned last night for code raiding a base and need my appeal approved so i can enjoy the rest of my wipe
I have a video, how can I send it?
If youve appealed it will bee looked into asap.
I appealed it yesterday and even the admin told me what i did was not against the rules
You can use services such as youtube or streamable to include clips in tickets and appeals
so here we are
I'm just asking for someone to take a look at it soon, its a very simple false ban shouldn't be hard to approve it
dont need a judge and jury
here is where the admin said its not against the rules
!appeal
Hey, @exotic otter
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
can any admin help me i got banned for nothing i didnt do anything the reason appear is hacking and i am not hacking
!appeal
Hey, @finite sleet
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
can anyone help me out I got banned for a bad reason that was inevitable and now I cant appeal it
it says no ban found in the appeal thing
!steamid
Hey, @stable plinth
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
but giving away a base or accepting a give away is on a trio server
should I send it here
yes
76561198050225273
Your banned for playing with Hacker
I know it says that but I dont think I should be banned
So if there is a way I could explain and see if it is possible for me to be unbanned
https://rustoria.co/support/appeal That's what appeal are for. If it say no ban found make sure you are logged in on the correct account
@minor templecan join now
I only have one account and it is the right one that is logged in because yesterday I got muted and that shows up but not my ban
76561198813803813
You unbanned
👍 ty
so what do I do about my ban I am trying to see if im raided!
hello, what i'm, banned from server Rustoria EU long, can i look, who hacker?
Steam ID: 76561198976338467
!appeal
Hey, @swift wing
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Can anyone help me, my game won't stop timed out, I've already tried checking the integrity of the files, reinstalling the anti cheat, restarting Steam, the game and nothing works
What does it say when you get kicked?
I try to enter but it says "timed out
!steamid
Hey, @swift obsidian
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198902673411
It looks like you are getting EAC kicked sadly we dont handle that you have to wait for an fix
ok thanks, can you give me some answers, when my character was disconnected I was in the safe zone, with a lot of loot like a lot of loot, weapons and cards, so if my character is in the safe zone no one can steal from me, right? I'm a beginner at the game, I don't know that
no, bots will kill you
Bro i had that cant do anything did you try to log on another server ?
so when I can get in I'll be able to go there to retrieve my loot, so that's what I want to know
Somehow i had that on renegade since the update or something couldnt be able to play even with vpn on renegade, play on another server, i did release ip, vpn , reset box
if you take too long it will despawn
can anyone help me with this ^
ok thanks
Stop talking trash on général so u wont get muted
buddy no one is talking to you and its not even about my mute
I was joking ask the support but yeah the better way to dont have this problem is to not get muted buddy
will turrets work without setting up electricity on these server?
no you need to connect them
Marc please help me!!!
appeal the mute and say it's for you ban in the message
ok!
the category is not really relevant
whats wrong with that
the name of the clan could be taken
no one clan name
is working, for example fjkodsaojfda its not working too
kk work, changed browser
oh okay
I did not give away a base, nor did I accept a base, I was doorcamping a kid and he said his base code to his friend inside the base and i overheard it so I entered his door code and attempted to raid him. can you explain to me how that is receiving or accepting a base?
i had never talked to the guy in my life
i was doorcamping him attempting to raid, and he told his buddy his door code in voice chat
so then i used his door code to raid him, i never accepted anyones base, i had my own base
Also my appeal got denied
except if you have a recording to proove the situation, all our logs seems to show you accepted a base giving away
bro? i dont record are you serious
you can ask the dude in the base
i was literally raiding him i killed one of the two before i was banned
now why would i kill them if they were giving me their base
that is ridiculous, so now when I play this server and raid bases, I must record at all times to prove my innocence?
that makes absolutely no sense
like I said, all our logs tend to show you accepted a base as a giveaway
I code raided
the definition of coderaiding is entering several codes to guess the code of a base, I don't have any log that show any kind of coderaid
how can I complain about a cheat?
!report
!ticket
Hey, @gusty radish
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
but I do have logs of your teamate asking for a free base 🙂
I was sitting outside their base camping their door and one kid said to the other his door code so i entered it and ran inside and killed one
my teammate, mystik?
I don't rmeember the name
could be him
just share a base
like I said I don't remember the name
Well it also could not be, so how are you so sure it's my teammate
oh I have no doubt it was your teamate asking
Regardless, you don't have a log of me asking for a free base, because I don't need one and I understand it's bannable
I'm just not sure about the name
I wasn't accepting a free base i was raiding a base because this kid was dumb enough to say his door code with a door camper sitting outside
not my fault that he said his door code
well between you entering a base you DIDN'T coderaid and your teamate asking for free base ...
and the owner of the base giving away his base
there is only one conclusion to make
I can honestly say you are wrong, I had no idea my teammate asked for a free base my teammate was not on at the time I raided the dudes base
can't just take your statement as truth when everything is showing the opposit
!ticket
Hey, @strong ridge
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
So is it a permanent ban?
I just don't understand getting banned for something I didn't do
it said I got banned for exceeding group limit of 3, which I didn't do because I didn't join their group or accept a free base from them
Nah
I simply door camped them and when they said their code i entered it and killed one and started taking their stuff
I guess if I decide to do any raiding on your server in the future I will have to record to prevent myself from getting false banned
this kind of bans automatically configure themself to end for the next wipe
Well as long as you actually coderaid or actually raid it it';s fine
hello marc are u avaible?
what's up ?
I keep getting an error code on US long that keeps kicking me out of my boat and making me take damage
that's a gamebug i'm affraid
whats the wipe time on EU main in europe time
reporting it with f7 is the wa
there is nothing we can do about it
alright
I understand I did not guess his code by entering it a bunch until I guessed it, but he said it in voice chat to his friend and I was outside and overheard it, so am I not allowed to use the code if I overhear someone say it?
well that and the rest make it complicated to belive
It's literally not my fault that the dude was in the process of giving his base away I had no idea that was happening I stumbled onto these kids and listened to their convo for like 5 minutes and one said the code to the other so i ran in and killed one
cheaters are running rampant on @compact wyvern and the admins aren 't doing anything about it
Hey, @compact wyvern
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
I understand that it's hard to believe but at the same time I really did not do anything other than attemp to raid the kids base
I also have never seen my teammate ask for a base, we have a base
Understandable, it's a fucked up situation if it's true, but we have to make a decision on things we can verify
and everything I can verify show a different story
Yeah i'm tired of going back and forth about it so I guess i'll just wait until wipe but you're right it is a very fucked up situation because I did nothing wrong
my team got association banned 3 days ago for a teammate who got a 3 day eac ban where it said they would investigate the ban and conclude the "investigation" its been 3 days and he still isnt gamebanned, can we get an early unban now or what? since he didnt get gamebanned?
So I tried unlinking and it didn't work either
sea long offline?
what just happened to sea long?
hey i was reporting here many times people abusing vendor to sell horse shit on macro/autoclickers and admins always told me its 100% legal and if facepunch not gonna ban you for that this mean its allowed. its still okay to abuse this vendors on rustoria us main or you guys change you'r mind and start banning for that? just want to be sure before i do it for a whole day
Our position is still the same, that is something for Facepunch to moderate consistently before we make changes to our procedures. I cannot guarantee you that Facepunch does not care about you doing it, however we are not going to punish you for doing it.
Let us know if you continue to experience issues please
Hello, I have a problem. I lost internet connection on my laptop and Steam and Rust crashed. After that, when I try to join a server, it kicks me out and says "Hacking." I contacted support and they told me to try connecting to their servers and said my ban may have expired. However, when I try to log in, the problem remains the same.
Can you send me your SteamID please?
Can you send me your SteamID please?
HOW TO REPORT PLAYER WITH A CLIP