support

[marble mantle]

Hey, @drowsy knot

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[subtle cape]

Lemme see

You are permanently banned due to what you did in the past. You are more than welcome to play on other servers

[molten nymph]

What did I do?

[ripe tusk]

bro can you help me

[subtle cape]

How may I help

[molten nymph]

It’s not bad enough to be banned for over 3 years

[ripe tusk]

i open Appeal #269b51
pls help me. my house mb life 1 hour

[subtle cape]

Your ban is permanent

[ripe tusk]

I was hoping to shoot a video, but it ruins all plans. Let's figure it out please

[molten nymph]

I didn’t cheat I didn’t do anything that should be perm?

[ripe tusk]

ye bro i got banned too, but i don't use cheat

[subtle cape]

It will be looked into asap

[subtle cape]

You didn't cheat, but you did do something that should be perm.

[ripe tusk]

bro, I really hope this can be sorted out as quickly as possible

[subtle cape]

It will

[vestal orbit]

where can I report a cheater

[molten nymph]

Can I priv message me what I did

[ripe tusk]

!ticket

[vestal orbit]

!ticket

[marble mantle]

Hey, @vestal orbit

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[molten nymph]

I’m pretty sure I just copied a # that my whole clan was spamming in the chat , I was a a kid 3 years ago and followed what they did .

[vestal orbit]

on the website when i click on find by server It doesn't show me any server

[static quest]

how do i rreport someone thats cheating

[near halo]

!report

[marble mantle]

Hey, @static quest

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[static quest]

!report

[marble mantle]

Hey, @static quest

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

try clear ur browser coookies, and make sure u logged in

[languid canopy]

hello, tried to join the server , but kicked for hacking.. Played here like 1 year ago, maybe 2. and never played with hacks. Who can help me with that?

[round idol]

hello, I wanted to buy a premium pass on the site to access the server faster, but when buying there is no region of Russia, what should I do?

[languid canopy]

!ticket

[marble mantle]

Hey, @languid canopy

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[languid canopy]

!appeal

[marble mantle]

Hey, @languid canopy

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ripe tusk]

меня тоже снесли за хакерство вчера и я проебал ахуенный вайп xD жду уже 15 часов ответа

[languid canopy]

15 часов? я год не играл тут, а бан, как посмотрел , 2 месяца назад пришел ахаха
ппц((

[ripe tusk]

да я вообще ахуел, вышел дерево пофармить и прилетел бан

[languid canopy]

How could i do faster appeal? people wait for it at least for 15 hours, i would like to do it faster somehow. Or there is no option to do it?( time played on server 20 minutes , 0 kills , and ban xD

@lusty basin

if u could, do it faster please(

[icy mountain]

i’ve been stuck at position 9 in the rustoria eu long queue for over an hour now wtf is going on

[languid canopy]

@twilit sage
do it faster, please( i dont want to hurry up you or to strain you, but if u can, do it please ( never played with cheats.. Thanks a lot anyway

@lusty basin

[icy mountain]

?

[ripe tusk]

у меня уже наверное хата там сгнила

[onyx gale]

Приветствую, меня забанили из-за лагов на сервере, когда меня кинуло сквозь текстуры, я бы хотел оспорить бан и получить разбан на сервере

!appeal

[marble mantle]

Hey, @onyx gale

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[verbal oriole]

Can you make the maximum online up to 800 on EU Main? There's a queue of 150 people. You can make 900 people, as in 1 day, but at least make 800 to reduce the queue. This is some kind of nonsense. You can do more, but you don't, let the people in the queue stand for 200 people, when there may be 200 more free slots... Kringe

[gloomy sparrow]

!slots

[marble mantle]

Hey, @verbal oriole

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[languid canopy]

Меня разбанили, за час с небольшим

[verbal oriole]

I know that slots are dynamic, but how the fuck do I make online go up? So that the queue is 300+ or what? Are you blind yourself? A dynamic queue that allows for an hour-long queue of 200+ people, alo

[gloomy sparrow]

Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.

[verbal oriole]

Of course, on day 1, when there were 1000+ people on the server, was it unstable??? What's the problem now to make 800? Will it fucking kill your servers or what? Can you hear yourself? You're hiding behind the system like little kids.

[gloomy sparrow]

This process is fully automated and staff members are not able to change the slots!

[verbal oriole]

Oh my God, this can't be happening, man, what are you telling me? There is a manual control for each automation

[gloomy sparrow]

Staff members have no control over the queue, As stated it is fully automated and we can't change the slot cap

[verbal oriole]

Fucking great automation, right now there are 200 people in line, and max online is 700 in total, when there may be 800-1000.

[gloomy sparrow]

I am sorry but there is nothing more i can do for you

[verbal oriole]

Not for me, but for 200 people who waste their time, more than an hour or two in a fucking queue when the server can add 100-150 more slots. Edit the automation then, can't you see that it works terribly?

[ruby kite]

Hi there, Well today I get banned for no reason I was playing yesterday and every think was cool till today I try to loggin again find out I'm banned for no reason I hope you guys unbanned me today I really wann play on the wipe I don't want to appeal because I didn't do any think legal I hope you guys unbanned today I was farming since yesterday I won't that farm go for nothing here my steam ID : 76561199185580795

[thorny dune]

Hello there FOX, this should now be fixed and you can reconnect.

[upper oxide]

EU long is lagging hard

[gusty radish]

EU long krash

[round idol]

СУКА Я 4 ЧАСА В ОЧЕРЕДИ СИДЕЛ ЧТОБЫ МЕНЯ НАЗХУЙ КИКНУЛО С СЕРВЕРА ИЗ ЗА КАКОЙ ТО ХУЙНЯИ БЛЯТЬ

Я ВАШ СЕРВЕРХ РАКОМ ШАТАЛ

[wintry solstice]

EU long non stop timing out for majority of pop

[languid canopy]

I got unbanned, and now ban again... Can u do smth? i just spawned and that's end

@lusty basin Please unban again.. smth wrong with your server. was waiting for unban, u did it, and i got ban again. was waiting for queue, and now again. please(

[thorny dune]

Hello, this should be solved again and you can connect.

[languid canopy]

Do i need to wait for unban again?( or u did it quickly? if yes, thanks a lot
dont understand, how i get ban, if i didnt play on this server xD

ban after unban after ban ^^
even didnt start to play, not spawned yet(

[thorny dune]

You shouldn't need to wait, I've done this already so you should be okay now

[languid canopy]

Thank u a lot!!!!! ❤️

[languid canopy]

Berch, are u sure, that u unbanned me? i got disconnect again( maybe cause i was in queue at moment u got unban me?

if u could , can u let me connect without queue at least on 1 hour? cause i am sitting 3 queues in a row , and now i need to do it in 4 time (((

150 people( it's like 1.5 hour now 😦 i dont have so much time to be in a queue for like 5 hours xD. i would like to play at least xD

@lusty basin check for ban please( 3 hours in nothing((
3 queues, 3 bans ( or what's it...
wanna play, if u could, unban me please, and let me pass throw queue fast, i sitted 3 queues already((

[thorny dune]

I've responded to your DM @languid canopy

[daring plover]

i would like to report someone on rustoria eu small for racism

[thorny dune]

Please open a ticket using the /ticket command in-game or using our website https://rustoria.co/support.

[tiny lichen]

can u change door skins also??

[ripe tusk]

WHY YOU DENIED MY APPEAL???? WHY YOU BAN ME!

[ripe tusk]

эти аутисты отменили аппеляцию мне. я просто в ахуе. нахуя я играл если получил бан за ХАКИНГ ебучий в рот, когда Я ЧИСТЫЙ. о боже блядство ебаное

[proven pilot]

expand the slots on the EU medim pls

[slow yew]

Everytime I join a rustoria sever it disconnects me for Hacking and Iv never cheated what do I do?

[cinder kite]

love this game had bunch of explosives and rockets and my body glitches and goes under the earth because of a game glitch sick game

[slim flume]

!appeal

[marble mantle]

Hey, @slow yew

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[slim flume]

/slots

[marble mantle]

Hey, @proven pilot

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[proven pilot]

/slots

[marble mantle]

Hey, @proven pilot

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[lavish lily]

/restart

What time will the restart be on EU Long?

[night wraith]

i need help, there is an admin online (italian prefer) who can help me?

[olive prawn]

i really need help aswell for the same reason as tidal ❤️

[lavish lily]

What time will the restart be on EU Long?

What time will the restart be on EU Long?

[olive prawn]

@lavish lily i think u can see that in the "wipe-feed" channel

[night wraith]

bro, stop with this answer we waiting for a seriuosly problem

[lavish lily]

no

[night wraith]

any admin on?

[olive prawn]

@lavish lily its in server-info

[night wraith]

@olive prawn bro why u invite random people in team before u check the profile?

[grand anvil]

why not expand.There are slots on г

why not expand.There are slots on EU LONG

[thorny dune]

Server restarts at 7am GMT

[night wraith]

hi berch can u help us?

[thorny dune]

I can certainly try, what's up?

[olive prawn]

can u move is in a channel with you?

[lavish lily]

it's all?

[night wraith]

in italian or only english?

[olive prawn]

we are in waiting room @thorny dune

[thorny dune]

If you prefer Italian then it would be best to use DM's as I'd only be able to help in English

[grand anvil]

why not expand.There are slots on EU LONG

[thorny dune]

!slots

[marble mantle]

Hey, @grand anvil

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[olive prawn]

i can talk to you in english @thorny dune me and tidal have the same problem

[lavish lily]

you can increase slots on eu long?

[eternal urchin]

how to report cheater

[grand anvil]

what should be the queue for the slots to expand?

[night wraith]

i send u a private message, hope the situation is clarified

thanks for this support, rustoria servers are on top

[drowsy cloud]

how i can get unban?

i havent got any cheats on my pc, and ive got banned wtf

[marble mantle]

Hey, @drowsy cloud

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[drowsy cloud]

76561198971663240

[worthy kraken]

https://streamable.com/dhg38p ?????????????????????????????

[thorny dune]

This should now be fixed and you can connect

[worthy kraken]

@thorny dune

it despawned in less then 5 mins

u can check logs if u dont belive me i think its in the ice lake can some1 come and loot it

[barren remnant]

hi, I was banned from the rastoria for using cheats even though I didn't play with them

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @barren remnant

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[weak sun]

Hello, yesterday I bought a VIP, on Rustoria eu medium, and now I’m standing in line, account 76561198126213576

[thorny dune]

I'm not sure what you are trying to report with this clip, if you lost some loot or it bugged out through the floor /terrain I am afraid we would not be able to assist in this kind of situation

[thorny dune]

Please open a #payment-support ticket

[worthy kraken]

its in the iceberg

[fossil elbow]

does rustoria long server restart at 10am est

[waxen pilot]

!appeal

[marble mantle]

Hey, @waxen pilot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[spare condor]

I have been sitting in a queue with 11 people for about 2 - 3 hours
, there are already 5 people left, but the queue has not moved for more than 40 minutes ...
has the queue itself broken or is something wrong?

[toxic shard]

Queue won't move if there are more players connected than the max pop

[spare condor]

If there are 79 plus people playing on the server and at the same time the queue is more than 200, then why does the server not expand the slots automatically?Is 500 slots the maximum?

[round idol]

admins, you can increase the number of slots from 500 to 700 on rustoria eu long, the queue does not decrease

[fiery coral]

I need help, us medium is completely broken

[proven pilot]

fix Us med pls

[worthy kraken]

smoil on eu main is bugged

[toxic shard]

Please open a ticket about it

[worthy kraken]

where

[languid canopy]

!report

[marble mantle]

Hey, @languid canopy

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[mossy pier]

there is no way yo u guys take 20 fucking minutes to get main back up

thats fr crazy you guys biggest in the rust industry cant even get your servers up on point

[lilac shore]

you have no life if youre complaining about how long it takes for servers to go back up

[mossy pier]

no im complaining cause i have no time in my day so when i am on i need to take the time to play

so stfu u dont know me at all u sound like a annoying fucking idiot whos 14 that got their dad to buy there pc ur simply retarded please stfu i was never complaining to you nor will i ever complain to an idiot

[raven mist]

Us main will be back up in a few mins

[lilac shore]

mad?

[raven mist]

Relax guys

[mossy pier]

idc if im mad ur fucking annoying like go K. Y s

[worthy kraken]

bro tf is happening on eu main smoil has been down for 3 hours while large has been out 5 times

[nova sentinel]

any admin ? i got bug with external tc i need a help with it

[fast moon]

bruh why do i crash when i make plays on groups like can cheaters have a crash hack what wtf that timing

[mossy pier]

#408671685659852812goingtoshits

[jaunty igloo]

Where can I find the server restart time list?

[mossy pier]

every server in rust is down forever now

[scarlet harness]

hello us main offline??

[raven mist]

Its coming back up

Few mins

[fast moon]

Why and what causes my rust to crash in official servers with high pop

[shrewd bronze]

hi

[fast moon]

i waited 200 queue eu main i got in opened my bunker made a play then crash xD nice open bunker

[nova sentinel]

Shenzy ?

[fast moon]

i think if people keep crashing and they are addicted to rust the will 100 procent buy vip. i dont know but i just have a thought that people like money x')

[jovial aspen]

[fast moon]

ayayayaya

[scarlet harness]

???

[fast moon]

why would a good server with high pop that is getting support from so many have so much server problems but a community server with low pop no queue there is no problem at all no crash nothing

[raven mist]

What server issues

Your rust crashing has nothing to do with us..

[fast moon]

we all se the crashed xD like every wipe

[raven mist]

What?

[torn heart]

you said it yourself

one is low pop

the other is high pop

[rocky raft]

please review my ticket pleaseeee

[torn heart]

high pop causes a lot on rust server performance

[fast moon]

😄 well why does battlefield not crash?

[raven mist]

Server restarts are not crashes

Im very confused about what you arr talking about

What server crashed?

[fast moon]

No

[raven mist]

Uhhh

[fast moon]

the game is made for high pop but is not made for many players = it will cause crashes xD

[raven mist]

Game is not very optimal no, but crashes can be caused by multiple reasons

[fast moon]

20 queue left xD

[wanton bison]

Ticket #64082c <@&274971100184576010> please check this either i am going mad or this guy straiught up cheats

[vast blaze]

bro long is filled with cheats this shit is unplayable literally every team has a cheater

[wild gale]

please help me, on all rustoria servers I have writes: banned, hacking

[torn heart]

you made that ticket 5 mins ago, we have other tickets, we can't get to them instantly

please be patient

[wanton bison]

no problem but i hope i wont get a message like usually " he was offline so we cant check gg, ticket closed"

[half merlin]

f13 rustoria x10 eu full cheating

bros flying

[frank lily]

EdiAbe was on Rustoria eu Medium all day sitting near a store in the city with an autoclicker admin help please!

[raven mist]

Its been force, so theres a crazy amount of tickets coming in! We’ll get to it

[fluid verge]

I'm joining for the first time on this server but I'm not banned from cheating on Steam or other games and I don't understand why I'm banned and the name of my rust account is Farmer4000

[wild gale]

Ticket #1203370555735150613 <@&274971100184576010> check pls

[frank lily]

EdiAbe was on Rustoria eu Medium all day sitting near a store in the city with a macro for 4 buttons and buying farel cloth fertilizer corn <@&274971100184576010> help please!!!

[torn heart]

make an F7 report please, facepunch deals with those directly

[fluid verge]

where should I send

[solid bridge]

Greetings on EU small is played by a cheater under the nickname Vadyusha

<@&274971100184576010>

[marble mantle]

Hey, @solid bridge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[torn heart]

please make a report, and it will be looked into

[regal knoll]

jacob a real one fr

[torn heart]

i try to be

[solid bridge]

where to report?

[torn heart]

.

read that message

[wild gale]

!appeal

[marble mantle]

Hey, @wild gale

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[regal knoll]

lil its like 2 messages up poor jacob

[frank lily]

It’s not in the report, what should I do? <@&274971100184576010>

[iron hornet]

hey admin abosaad is full cheating

[marble mantle]

Hey, @iron hornet

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[earnest mauve]

10x eu no bps is down again

[frank lily]

EdiAbe spent the whole day on Rustoria eu Medium, sat near a store in the city with a macro for 4 buttons and bought cloth for fertilizing corn <@&274971100184576010>, please help!!! It's not on f7 Admins

[polar fulcrum]

what to do if two fools use a program to exchange fertilizer in the city? how to deal with this

[balmy cypress]

send your feedback to facepunch by making an F7 report

we cannot interfere with the game

[nova sentinel]

Luke can u fix some problem on EU LOW POP, we got problem with externals

[torn heart]

we can't interfere with gameplay

[trim river]

https://www.twitch.tv/videos/2052056030

[balmy cypress]

Is this your stream?

[torn heart]

what do you want me to do with this im slightly confused

[trim river]

Yes

[balmy cypress]

Make a ticket

we are not able to take reports here

[balmy cypress]

?report

[marble mantle]

Hey, @trim river

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[trim river]

How is that ?

[clever jolt]

When will 5x open? @balmy cypress

[trim river]

Will Matta open the server?

[fluid verge]

<@&274971100184576010> I just made a ticket to be unbanned and if you wanted to check me I totally agree

[balmy cypress]

Soon, it crashed: #wipe-feed message

[balmy cypress]

Tagging us will not speed it up, you'll get a response soon

Plus, absolutely no way to know who you are since you've given no name, no SteamID and no appeal ID so this message in all ways, will not speed things up I am afraid

[fluid verge]

<@&274971100184576010> I just made a ticket to be unbanned and if you wanted to check me I totally agree
NAME STEAM : FARMEUR4000-OPT
steam id https://steamcommunity.com/profiles/76561199486024645/

[torn heart]

you were just told pinging us would not speed it up

did you read what he said

Tagging us will not speed it up, you'll get a response soon

[fluid verge]

sorry I hadn't seen

[balmy cypress]

https://tenor.com/view/kurt-angle-gif-15112361227290036695

[frank lily]

EdiAbe spent the whole day on Rustoria eu Medium, sat near a store in the city with a macro for 4 buttons and bought cloth for fertilizing corn <@&274971100184576010>, please help!!! It's not on f7 Admins

[torn heart]

F7 > Report a Player > Select Player name

[frank lily]

Can’t find him and his teammate, they’re simply not there

[raven mist]

Just f7 and fill in the name thats fine

[wild gale]

Appeal #9c97ff <@&274971100184576010> help plsss, I got banned by mistake

!appeal

[marble mantle]

Hey, @wild gale

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hexed nimbus]

Standard responce time on appeals is between 1 and 3 business days and it’s a weekend right now so 3 days from Monday

[frank lily]

EdiAbe and tim EdiAbe spent the whole day on Rustoria eu Medium, sat near a store in the city with a macro for 4 buttons and bought cloth for fertilizing corn <@&274971100184576010>, please help!!! It's not on f7 Admins

[gusty radish]

when firing a pistol or shotgun, it throws it off the server

[torn heart]

Update your rust client

[thin plover]

You were just told what to do...

Like 2 hours ago

[tribal dome]

How to buy vip

[frank lily]

You did not understand. I can’t find them on F7, that is, they aren’t there, we looked through all the reports and screw you and their 8 people are bots and they’ve been harassing farmers for a year now

[frank lily]

And they run there in shifts and 1 black-ass sits there all the time

[lyric basalt]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[torn heart]

Fill out a non player report F7, Select "Bug" and in information, include the player names and what they are doing

FP will see it, and understand

[frank lily]

Ok

[umbral harness]

СУКА

prof light

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[mint warren]

Why when I fly out I have to stand in line again for 150+ people, you can do at least 2 minutes to go in without queuing

<@&274971100184576010>

[torn heart]

We don't offer a queue protection on our servers

[umbral harness]

there is no administration, no admins. People use cheats however they want. You're dead

[marble mantle]

Hey, @umbral harness

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[umbral harness]

You're dead

[noble terrace]

Make a ticket using the instructions above please

[flint needle]

hi, someone got autoclick on vending machine fertilizer, we can? or it’s like hacking

[torn heart]

Please create a F7 report on the player and send it to FP, they take care of it directly

[strange saffron]

@torn heart is there some issue with the rustoria Ping or smth?

im on 3400 ping but in discord im on 2 and any other server i have 4/12 ping max

[last edge]

#network-support-old

maybe itll work

[clever jolt]

hey <@&274971100184576010> pls check ticket

Appeal #cde9ab <@&274971100184576010>

[noble terrace]

Stop pinging us please

Wait the 1-3 days

[clever jolt]

why 1 or 3 days

[noble terrace]

That is the average response time for appeals

You may get a response sooner though

[clever jolt]

Among the 12 friends, there are also people who deposit money to your server, for people in VIP, in this objection it is written that we were kicked out of the game without partnering, but there was no partnership.

And wipe is coming tomorrow,

[noble terrace]

VIP has nothing to do with bans or appeals

You are banned for teaming because you were teaming

I would not plan on being able to play wipe tomorrow

[clever jolt]

The problem is not in the objection, but in the fact that there is no collaboration and there is no evidence, as I said, tomorrow is wipe day, why would 12 people leave your server?

[noble terrace]

There is evidence and that's why you are banned

You were teaming

Tell your team to submit appeals if you think it is incorrect

[lime raft]

1

[clever jolt]

Can you send this proof privately?

[noble terrace]

No, we do not share evidence with players

[lime raft]

w h y

[fluid verge]

When

[noble terrace]

@placid smelt please create a ticket and do not call them out in chat

!ticket

[marble mantle]

Hey, @placid smelt

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[noble terrace]

Average is 1-3 days

[clever jolt]

@noble terraceIf I'm banned, if it's proven, you wouldn't mind sending it to me, right? I'd be right here.

[noble terrace]

As I said, we do not share evidence with players

You were teaming

Wait out your ban

[clever jolt]

Is there any period specified?

[noble terrace]

4 days, so until wipe on Wednesday

[clever jolt]

4 days, so until wipe on Wednesday

[fluid verge]

that everyone who has been banned will be unbanned or before verification will not be unbanned

[noble terrace]

Engincan's team is banned for 4 days. The other team is banned for longer as it is a recurring issue for them.

[fluid verge]

no I'm not with it it's just for me

[noble terrace]

What is your Steam ID?

[clever jolt]

We have a ban for 4 days. Waiting for an appeal for 3 days. You have a very reasonable process. You will not be able to play for 2 wipes. You will not be able to play on your server. 12 people will not enter your server. Your problem is not ours. Moreover, I am absolutely sure that you have no proof, because you have a team that cannot even detect cheats. Please come back when all my last tickets are activated. It is closed as such, but we are banned at a time when there is no cooperation, it makes sense, thank you. @noble terrace

[fluid verge]

https://steamcommunity.com/profiles/76561199486024645/

[placid smelt]

@noble terrace did you know when the ticket is gonna be read by an admin ?

[noble terrace]

We ban cheaters constantly. Hundreds of people are banned for cheating every day. We have other rules besides cheating, and that includes teaming. We have concrete evidence which is why you are banned. You cannot play the wipe that starts tomorrow, but you will be able to play on Wednesday.

[noble terrace]

Ticket or appeal?

[placid smelt]

Ticket. what an appeal ?

[noble terrace]

We get to tickets as soon as we can, just depends on admin availability and volume of tickets

[placid smelt]

Is the appeal quicker ?

[noble terrace]

Appeal is if you got banned

Ticket is to report cheaters

[placid smelt]

oh ok thanks 👍

[noble terrace]

This is fixed. Wait 5-10 minutes before connecting

[clever jolt]

peki sadece 5x den mi banlıyız mı yoksa rustoria sunucularının hepsindenmi ?

So, are we banned only from 5x or from all Rustoria servers?

[noble terrace]

Only from servers which have a group limit. You can play our vanilla servers still though

[half lagoon]

<@&274971100184576010> where do I go for help with a insider who changed all codes on and logged off

[noble terrace]

Insiding is not against the rules I'm afraid

[clever jolt]

@noble terrace tnx It's time to move to other servers

[half lagoon]

He literally logged off and said he ain’t playing server again with 4 rows of gp in there 😭

[worthy stream]

hi !

i win on blackjack but i don't have scraps, like 3 times i lost my scrap but i win this is like 500 scraps wtf, admin can do something ?

do you have access logs for this or someting ?

[verbal kindle]

Everytime i join the server i get disconnected for: Hacking

[lunar abyss]

One message removed from a suspended account.

[marble mantle]

Hey, @lunar abyss

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[steady thicket]

!appeal

[marble mantle]

Hey, @verbal kindle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[worthy stream]

<@&274971100184576010>

[near halo]

can i get an admin @ wating for support?

[left jackal]

Hey, I was in dms with Hai for a few days going over details on a very complicated ban. After she was done getting information on the situation, she explained it would take a few days to go over it all. Which makes perfect sense. After paragraphs of information were exchanged in previous days, i just get a message saying "Hey there, unfortunately your ban is going to remain." I just want some more information on why the ban is staying haha, thank you.

[near halo]

<@&274971100184576010>

[uncut eagle]

Hello, I would like to know how to add the rustoria bot to my discord? ❤️

[devout sentinel]

One message removed from a suspended account.

[toxic shard]

There is no documentation on how to do it, either you know and can do it or you don't and either look for it or don't

we can't have the bot be in too many discords, therefore we can't provide documentation for it

[velvet hawk]

!appeal

[marble mantle]

Hey, @velvet hawk

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[frosty robin]

hello i need admin support

[bright quiver]

How can I help you?

[orchid hearth]

hello i need admin support

[frosty robin]

is there any way we could talk in direct messages

[bright quiver]

sure

dm me

[vague moss]

Hi where can i report a player for hacking?

[bright quiver]

!report

[marble mantle]

Hey, @vague moss

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[bright quiver]

How can I help you?

[bright quiver]

!appeal

[marble mantle]

Hey, @orchid hearth

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[frosty robin]

hello can i get admin support

[viral galleon]

yeah I need support too

I keep on getting a error, Disconnected: World file mismatch.

[bright quiver]

!mapfiles

[marble mantle]

Hey, @viral galleon

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[icy mountain]

I keep gettin sound glitch then have to sit in a 13hr queue to reconnect can someone sort this

Why can't I reconnect when there's a game bug especially a sound glitch where I can't hear anything apart from walking without this queue surely you should have a reconnect window for active players

Admin I need support please

[unique elbow]

they don't do queue protection

[viral galleon]

@bright quiver ty tried deleting the file

back in que again

[icy mountain]

I've noticed but they should when it's a game glitch so people can actually play I've sat in 2 queues today of over 100 people as everytime I get into the server there's no sound it's a joke let alone the fact that animals and npcs don't move it's ridiculous

[unique elbow]

doesn't work like that, how do they know your game crashed

[lunar abyss]

One message removed from a suspended account.

[unique elbow]

deal with it or buy vip

[bright quiver]

We dont offer that Iam sorry

[lunar abyss]

One message removed from a suspended account.

[icy mountain]

It's not crashed its a sound glitch the most common thing in rust currently and why should I buy vip when I've already bought the game to play and just wanna vibe with my mates after a long week of work

[lunar abyss]

One message removed from a suspended account.

[unique elbow]

pick a server that isn't queued then lmao

[icy mountain]

Can I get relogged for a sound glitch though without queueing I've been playing with no sound and the only way to cure it is to relog but there's a 100 person queue everytime

[icy mountain]

All my mates are on this one and so was I but to get rid of sound glitch you have to relog which means joining a queue again I'd understand if I was in queue but I was in server so should get to reconnect without the queue for game glitches surely

[bright quiver]

You have to report the sound glitch to facepunch but sadly we dont offer that

[lunar abyss]

One message removed from a suspended account.

[icy mountain]

I ha e reported to facepunch just don't feel I should have to queue to relog twice for a sound glitch when there's nothing I could've done about it seems harsh to me

[bright quiver]

As I said Im sorry but sadly nothing I can do about

[left jackal]

Hey, I was in dms with Hai for a few days going over details on a very complicated ban. After she was done getting information on the situation, she explained it would take a few days to go over it all. Which makes perfect sense. After paragraphs of information were exchanged over previous days, i just get a message saying "Hey there, unfortunately your ban is going to remain." I just want some more information on why the ban is staying haha, thank you.

[unique elbow]

they don't provide proof

[left jackal]

not what im asking for

[icy mountain]

Koji just likes to add his input when he's not needed I'd wait for an actual admin to respond

[atomic spindle]

Hello folks, is there a known issue equipping boltys?

[gusty scaffold]

@bright quiverhow do i get a refund for a vip that just renewed itself

[bright quiver]

make a #payment-support ticket

[gusty scaffold]

i did

[bright quiver]

Perfect

[lyric basalt]

Just wait for the response as only few admins have acces to it

[gusty scaffold]

ok thanks

what do need to include for them to find the payment

[agile nova]

was kann man machen wenn die waffe nach dem tod unter die map geglischit ist

[bright quiver]

Leider nichts

[left jackal]

my ban is just a really complicated situation and thought maybe i didnt explain it good enough. Is there maybe a chance to rereview it over a call?

[vague moss]

Why is EU Long veryyyy laggy thesedays? Is it since update or is it always like this? I got VIP and playing my first wipe here, but i am not really liking it because of the lag, its barely playable

[toxic shard]

I heard a few people now speaking about high memory usage and lag since the update

seems to not affect everybody

[left jackal]

marccc gimme a word my gangdem, im soo confused

[toxic shard]

gramar, here is a word starting with g

if it's about your ban, only Hai can help you with that, but he seems to have taken his decision already

[left jackal]

very good to know, ik the decision has been made. I wanted to see if there was any miscommunication during the the process of me handing over information

since i personally know im all in good faith and that it wasnt just an ordinary ban

thanks

[rotund pecan]

yo

[rotund hazel]

!ticket

[marble mantle]

Hey, @rotund pecan

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[toxic shard]

!ticket

[sour fulcrum]

[rotund pecan]

Ticket #92325e

[earnest mauve]

how many more times is 10x no bps eu gonna crash?

[rotund pecan]

check this shit fast pls cuz hes fucking walling thru shit

Ticket #92325e

[earnest mauve]

3rd time it crashes today

[slim swift]

lol

[earnest mauve]

can i atleast get a reply that someone is looking into it..?

[vague moss]

EU long is ping spiking to 1k ping every other minute

[raven mist]

Being looked into

[fiery isle]

yo idk why my vip buying automaticly

wanna get money back and stop this shit

[iron surge]

CBA

[plush goblet]

#payment-support

[plush goblet]

You probably purchased it as a subscription instead of one-time only

[fiery isle]

ye mb

[past shell]

any cracked servers?

[north swan]

You've successfully verified your account!
You now have the verified role in our Discord guild!
Your in-game rewards will be applied automatically soon.
You can wait for them to be applied, or you can access them instantly by typing /auth in-game.

^ no in-game rewards were applied

[steady radish]

i dont get it

how is a server that earns so much money lagging? like what are you spending the money on? just pocketing all of it?

[dusk belfry]

rustoria main ping

[frozen mauve]

fix eu long

<@&274971100184576010> do something

[steady radish]

this is a rust issue btw, not rustoria... 💀

[lone condor]

Can I talk with an admin

[frozen mauve]

7000 ping

[steady radish]

legit been in launch the past 10 minutes trying to leave

[full walrus]

fix the server?

[vale bone]

Fix lag on eu long its unplayable

[pine rose]

the latin americs we have so much lag
can u fixed please?

[ornate lintel]

yes i confirm

[pine rose]

or enable the use for vpn

[ornate lintel]

nos tienen bronca los gringos

[wispy loom]

Not only impacting SA atm

Working on it

[pine rose]

nove

[near halo]

I need support i just got charged for 10usd for no reason

i think it was for a vip

fix eu long

[rotund hazel]

!vipissues

[marble mantle]

Hey, @near halo

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[main gulch]

fix eu long! ping 4000

[violet marten]

restart the server, it lags very much, everyone complains

[versed nacelle]

谁是管理员

[analog pumice]

Eu main wtf is going on??? We are defending a 200 rocket raid and can’t move over and over again

[violet marten]

Eu long is so lug fix it

[analog pumice]

10000 ping

[steady radish]

https://streamable.com/yqc7b5 any chance you actually can do something instead of just saying you are working on it, been a few months now bud

[analog pumice]

Eu main guy rage hacking

[whole raft]

!report

[marble mantle]

Hey, @analog pumice

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[old harness]

is there a chat mod at rustoria sea long? some random people are spamming the chat jeez

I mute one but another one spams again with the same thing.

[slim flume]

Currently logging in there. Can you please provide me with a screenshot before I connect?

[lavish elbow]

@slim flume u got a cheater on ya server who just jumped from au med

[slim flume]

!report

[marble mantle]

Hey, @lavish elbow

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[old harness]

I'll check my clip if I clipped it, hold on sorry

[slim flume]

No worries.

[old harness]

D0me guy and there's like 4 other people more, thanks so much for your hardwork!

[slim flume]

Do you have the clip of them spamming?

[old harness]

yeah I do, but not the other people few minutes after that screenshot

can I send the clip thru your dms instead?

[slim flume]

go ahead

[lunar abyss]

One message removed from a suspended account.

[slim flume]

!report

[marble mantle]

Hey, @lunar abyss

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[old harness]

sorry, apparently I can't send a dm. it says your dms are closed? maybe ;w;

[lunar abyss]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[whole raft]

did you report ?

[lunar abyss]

One message removed from a suspended account.

One message removed from a suspended account.

[torn heart]

Don't see a single report on this player, please ensure you are making a /ticket, and not a F7 as we don't get F7 reports

[lunar abyss]

One message removed from a suspended account.

[torn heart]

make a report, we can't look at everyone instantly

would be unfair if we picked and chose who to spectate, we look at all tickets equally

[lunar abyss]

One message removed from a suspended account.

[torpid falcon]

@torn heart yo can you check my report bro we bouta get raided by a team of cheaters

litteraly following us through walls

[torn heart]

make a report please

[torpid falcon]

i already have on the dot guy

[sleek drum]

I understand you are frustrated but we do have 27 active servers. With 1000s of players all often making tickets and reports. Every report is dealt with high level of care, attention and thoroughness. We do aim to get to tickets as quickly as possible sometimes there can be a small delay but we are humans trying our very best to help the community.

[torpid falcon]

i mean bro theyve been basically rage cheating for 20 mins climbing up un climable cliffs and shooting while mid air

ive got a report on the 2 main people now but doubt anything will happen

[sleek drum]

It will be looked into a.s.a.p

[timid glade]

how long does it take for someone to review my chat mod application

[torpid falcon]

thanks bro the korean name is toggling so hard man everytime we kill them all he comes back and insta kills all of us

[tardy dove]

!support

/ticket add

[marble mantle]

Hey, @tardy dove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[jolly shale]

someoens advertising is thata ban>?

[torn heart]

What server?

[tardy dove]

how do i make a ticket here pls tell me

[torn heart]

#payment-support for VIP issues

if you already made one, be patient please

[jolly shale]

rustoria medium i got a ss telling people to go on betmgm and fanduel instead of playing your server

[tardy dove]

dude i made a ticket 4 hours ago how patient

[torn heart]

EU or US

[jolly shale]

us i sent photo

[torn heart]

Payment support is limited to safeguard your information, please await a member to respond, it might be a bit, as they are offline rn as far as I can see

[tardy dove]

im ejoying the game, my team is going to raid WITHOUT ME!!!!

!ticket my team is raiding without me because my queue skip doesnt work even though my friend of many years purchased it as a gift

[marble mantle]

Hey, @tardy dove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[barren sentinel]

HOW DO I LINK MY ACC

[slim flume]

!link

[marble mantle]

Hey, @barren sentinel

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[barren sentinel]

i did my steam

[slim flume]

Type /auth in-game to become verified.

[barren sentinel]

i need the discord one

[slim flume]

Have you linked your discord with the link?

[barren sentinel]

how do i link my discord

[slim flume]

click on this link

[barren sentinel]

then it tells me to link my steam

[slim flume]

after that you can link your discord, twitter, youtube twitch etc

[tardy dove]

do rustoria admins take weekends off when the server wipes

ticket created 7:14 pm still not answered

[olive pike]

nah bro I HAVE 2 DAYS OF PLAY TIME AND 1 DAY OF THAT IS QUEUE

I JUST GOT IN AFTER MY 7th TIME WAITING FOR QUEUE AND I GET TIMED OUT I NEED QUEUE SKIP IM LEGIT GETTING RAIDED MID TIMEOUT AND CANT GET IN HELLO

[tardy dove]

what server are you on

[olive pike]

LOOOOOOOONG KANGAROOPUNCHER34 QUEUE SKIP ME I AINT LYING THIS SOME BULLSHIT

[tardy dove]

you are on US long?

[olive pike]

yes

[tardy dove]

are you built T25

[olive pike]

yes

[tardy dove]

my team is raiding you admins queue skip me before this guy

[nimble cypress]

Where I can report someone ?

[slim flume]

!report

[marble mantle]

Hey, @nimble cypress

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[dusk aspen]

!report

[marble mantle]

Hey, @dusk aspen

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[olive pike]

im gonna neck

[tardy dove]

SOMEONE PLS SKIP QUEUE ME

[olive pike]

I ALSO NEED A QUEUE SKIP ASAP I GOT TIMEDOUT AND IM MID RAID DEFENSE HELOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO

[slim flume]

Have you created a ticket?

[tardy dove]

dude at 7 PM

[dusk aspen]

someone can come to eu medium and ban a guy with a fishing macro ????? <@&274971100184576010>

[tardy dove]

4 hrs ago its still NOT resolved BRO

[slim flume]

Please be patient and wait for the responsible staff to look at your ticket and fix your issue.

[olive pike]

bro ima be honest i think the staff teams gonna be slower than the fucking aids ass queue

[dusk aspen]

u right 😄

[tardy dove]

patient all wipe has gone by brother how is this okay

[olive pike]

24 FUCKING HOURS OF QUEUE AND NOT ONE MOD CAN TYPE A FEW WORDS

[nimble cypress]

Anyone can check my ticket ?

[slim flume]

As I said there's a specific number of staff that can actually resolve your issue. Jacob said that that specific staff is not online at the moment and we advise you to patiently wait. I know you are frustrated but we can only tell you to wait.

[olive pike]

im watching discord streams of teammates running over my body and looting me "RUNNING OVER MY TIMED OUT BODY ON ROOF"

[nimble cypress]

a hacker wiping my entire zerg at night with no flashlight and no nightvision lmao

[tardy dove]

staff not online jesus christ man.. its a thursday wipe on the FIRST thursday of a MONTHLY wipe and your admins are sleeping

[slim flume]

They also have a life. Please be respectful.

[tardy dove]

give me admin ill take care of it

[nimble cypress]

Skype can you help me creating a ticket ?

[slim flume]

Only the payment support staff can resolve your issue. An administrator will tell you also to wait for their response. Please be patient.

[slim flume]

!report

[marble mantle]

Hey, @nimble cypress

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[olive pike]

facts let me hold a admin role rq ill get this problem resolved without any help

[nimble cypress]

I know but is not letting me submit the ticket

[slim flume]

did you log in?

[nimble cypress]

keep loading and loading and dont sent the ticket can you pls help ?

[slim flume]

you could also do an in-game ticket by typing /ticket and include as much info as possible

[nimble cypress]

But I would like to send a video aswell

[slim flume]

You could upload it to streamable and send the link in there.

[nimble cypress]

check this out

Hazzy no flashlight

[tardy dove]

coulda seen ur green eyes though

[nimble cypress]

yeah wiped 7 man like that ?

[tardy dove]

but seems fishy sorry slowmode is on

[nimble cypress]

Look at the first 2

[tardy dove]

yeah i saw it again that dude is on the gear

[nimble cypress]

Without a flashlight btw

[olive pike]

I JUST GOT STEAM AUTH TIMED OUT

[wispy dirge]

Restart Steam

[olive pike]

NOW I REALLY FUCKING NEED A QUEUE SKIP

[steady sage]

how to ticket

[tardy dove]

yooo

[slim flume]

regarding?

[smoky cape]

!ticket

[marble mantle]

Hey, @steady sage

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[steady sage]

Thank you

my Appeal #91bf91, could u help me.

[hollow thicket]

Rustoria will be like: Hello there, I have looked into this player and I do not believe they are cheating. However, if you still have concerns about this player I recommend that you F7 them directly to EAC/FP and make a new ticket so that we can look into the player further. Thank you for reporting!

[atomic parrot]

hey i need help i was muted in rust long for no reason mr brown is my name

?

[tardy dove]

hey thats pretty good tonix

[marble mantle]

Hey, @atomic parrot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tacit ermine]

any mods???

[tardy dove]

admins hire tonix hes passed the training!

[smoky cape]

What's up

[steady sage]

@smoky cape May I know how long it will take for my appeal to be accepted? Today is my holiday, I really want to play. Hope you can help, love you.

[atomic parrot]

i submitted a ticket

[smoky cape]

Standard response time is 1-3 buisness days

[steady sage]

Do you have a faster way? I only have today off :((

[smoky cape]

Sorry man. There isn't a way to speed up the process

Unfortunately, all you can do is wait

[steady sage]

oh, thank you very much and sorry to bother you

[smoky cape]

Not at all!

[proud inlet]

What are the rules regarding auto clicking to purchase things from the vending machine on vanilla?

[smoky cape]

We can not do anything about that. Facepunch however can

[atomic parrot]

why did u mute me for no reason when i was selling stuff i pay 10 usd per month for this

[proud inlet]

What do you mean?

[tacit ermine]

caught on the 5x trio less than a min ago

[dim sluice]

guys, please check my ticket, there is a guys rage cheating on us long, since wipeday. Please check him

[ripe tusk]

good server - ban with reason HACKING and denied appeal XDDDDD GOOOOD LET'SS GOOOOO

[stark cargo]

admins ban this cheatter

bro is flying on top of buildings

[tacit ermine]

another one too

@smoky cape

[stark cargo]

yea thats the 5x kid

we were on top of cobalt next to ticket and mans flew on top of the building

[tacit ermine]

I watched yall die 😦

[fluid shuttle]

have we all made tickets and nothing is being done?

[stark cargo]

yup

[fluid shuttle]

cool

[arctic acorn]

that was third time we died to him and is folloowing us everywhere

[earnest bolt]

stupid vip is not working again

very nice to run into this issue several times a day and noone giving a fuck. thanks obama

ticket response time is 2 days when you are getting raided

[blissful herald]

#payment-support make a vip ticket if your vip is not working

[earnest bolt]

yes ive done that and still 0 fucks were given

[blissful herald]

15min ago you made the ticket

[earnest bolt]

IM GETTING RAIDED! 5 min was too late

why the hell are you even selling that service when its broken all the fuckin time

[quick jay]

!appeal

[marble mantle]

Hey, @quick jay

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[zealous bluff]

!appeal

[marble mantle]

Hey, @zealous bluff

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[quick sequoia]

!apeal

!appeal

[marble mantle]

Hey, @quick sequoia

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[feral marsh]

!appeal

[marble mantle]

Hey, @feral marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[formal zenith]

!appeal

[marble mantle]

Hey, @formal zenith

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fresh zodiac]

!appeal

[marble mantle]

Hey, @fresh zodiac

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[unique yacht]

!appeal

[marble mantle]

Hey, @unique yacht

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[unique yacht]

!appeal

[marble mantle]

Hey, @unique yacht

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[unique yacht]

!appeal

[marble mantle]

Hey, @unique yacht

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[unique yacht]

!appeal

[marble mantle]

Hey, @unique yacht

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[unique yacht]

!appeal

[marble mantle]

Hey, @unique yacht

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ebon kiln]

!appeal

[marble mantle]

Hey, @ebon kiln

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ebon kiln]

im amking my report

[half lagoon]

<@&274971100184576010>

[subtle cape]

What's up?

[edgy dawn]

hi

[half lagoon]

I got timed out on eu long as soon as I loaded in and it happened twice idk if u could queue skip me to see if it happens again I waited like 5 hours @subtle cape

[formal zenith]

<@&274971100184576010>

are you able to get ban appeals aproved faster\

[subtle cape]

Unfortunately no.

[subtle cape]

I wish I could

[gritty lichen]

!ticket

[marble mantle]

Hey, @gritty lichen

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[twilit elk]

Hello, can anyone help with bunker? its bugged up after restart for some reason. Rustoria vanilla eu mondays. nickname Jimbo.

<@&274971100184576010>

[subtle cape]

Make a ticket, please

[limpid ravine]

admin need to ban this kid on sea toria long top boy lyrix

[twilit elk]

ok, thanks

[limpid ravine]

fwtf is this shit cant make a ticket

[hexed nimbus]

Admins do not interfere in gameplay

[obtuse python]

i got false baned

[upbeat yoke]

!appeal

[marble mantle]

Hey, @obtuse python

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[obtuse python]

just did that

[marble mantle]

Hey, @lunar dock

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rancid mortar]

im having a 200 ping on sea server, but im located in sea. can i use vpn ?

[shy remnant]

VPNs are allowed

[rancid mortar]

thanks

[hallow notch]

Is ghosting allowed on servers? With aim of be authorized in TCs?

[fluid breach]

@shy remnant what is the rough response time for assoc ban appeals?

[hexed nimbus]

Why not if the dumb enough to fall for that

[hallow notch]

have u ever played in clan 60+

[hexed nimbus]

1 to 3 business days mate

[fluid breach]

ty

[hallow notch]

in some other popular servers ghosting with authorization is bannable so my question is active

[hexed nimbus]

It’s not as it’s part of the game

[meager rain]

can you check my ticket

[hallow notch]

streamsniping also is part of the game, but its bannable. so? 🙂

[fluid breach]

no its not...

its frowned upon, not bannable

[shy remnant]

https://rustoria.co/rules/vanilla

[hexed nimbus]

Depends on how far you take it. If it’s just to annoy a streamer or be in to do stuff to get them banned or strikes yes then it is other then that it’s not

[whole mulch]

hello who do I need to talk to get an appeal for ban for one of my friend?

[wispy loom]

Where in SEA are you from btw?

[thorny dune]

You cannot appeal for your friend. They need to appeal their own ban and they can do this on our website https://rustoria.co/support/appeals.

[whole mulch]

he couldnt reach anyone with that one

[gleaming venture]

I bought a vip.
But there is a queue. Please check

[thorny dune]

You can DM me a SteamID and I will double check the appeal is pending

[thorny dune]

Please open a #payment-support ticket

[leaden galleon]

X10 eu LAGS PING

[tawdry rover]

How report cheater ? can admin check him when he is online now?

[lost shadow]

Clan bt cheating

[shy remnant]

!report

[marble mantle]

Hey, @lost shadow

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lost shadow]

A Russian YouTuber just released a video with evidence.)
Russian YouTuber posted a video 4 hours ago with the participation of BT and other large clans on the site. At the end of the video, when they found themselves in the BT base, one of the clan members flew in at night by helicopter and discovered the YouTuber’s teammate hidden in complete darkness.

[fervent mulch]

Is the server down?

[strange saffron]

Eu No bp's 5x down again

[leaden galleon]

afk admins

[earnest mauve]

bruhhhhh crashed AGAIN

[balmy mirage]

This is the 4 time Sins the last two days

[earnest mauve]

its a joke honestly

[dreamy bloom]

facts

[ebon sphinx]

eu no bps 5x crashed wtf

[vast lichen]

5x is down why?

[ebon sphinx]

idk

[balmy mirage]

Why do the servers crash all the time

[vast lichen]

kanker servers

[cedar nacelle]

EU No BP'S 10X DOWN AGAIN

[dreamy bloom]

ja man kanker server

[earnest mauve]

its a joke that we pay for 30 DAYS vip but we only get to play like 80% cuz its down most of the fucking time

[vast lichen]

ja evht hoor net fk 30 kanker euro betaalt en dan dit

[whole mulch]

@thorny dune can you check dm or friends so I could send you the dm?

[vast lichen]

kanker rustoria

[civic crane]

moet je dan ook het woord Kanker gebruiken , mag hopen dat je het nooit krijg

[earnest mauve]

jankerd

[vast lichen]

k

[cedar nacelle]

ADMINS

[civic crane]

eigenlijk zou je het wel moeten krijgen kijken of je dan nog zo'n grote bek heb

[vast lichen]

<@&274971100184576010>

[cedar nacelle]

<@&274971100184576010>

[civic crane]

wie is hier nu aan het janken sukkel

[earnest mauve]

admins counting money atm

[thorny dune]

My DM's are open so you can just message me whenever you are ready

We are looking into the EU 10x

[void condor]

Aware of 5x eu/10x eu being down

Working on it

[vast lichen]

ga huilem man

[earnest mauve]

did u guys find the issue? its been going random down for the past 2 days

[civic crane]

nee dat ben jij al aan het doen 😛 omdat een servertje uitgevallen is , man man man het leven is zo erg haha

[void condor]

Host is looking into it atm, it's a new machine so shouldn't have these issues anyway

[whole mulch]

@thorny dune

[earnest mauve]

ok, thanks

[vast lichen]

hahaha ik ga wel KANKER hard huilen

[thorny dune]

I have had DM's today so I would recommend checking your own settings to make sure you have them enabled also

[civic crane]

goed zo , grote meid 🙂

[vast lichen]

ja echt niet noormaal hoe kanker hard ik aan het huilen ben mna echt kanker op met dexe kanker zooi\

[civic crane]

nou ga ergens anders heen dan , jij blijft hier , niemand forceert je om hier te blijven , eikel

[vast lichen]

ahh amre jonge tochh ik moet gewoon wachten op die kanker server oke laat mij kanker dwerg

[odd scaffold]

Hello, it's allowed to bring water using TC & pump to our base on eu long ?

[civic crane]

jeetje Nederlands is niet je sterkste punt , ik ga weer verder , misschien meer tijd aan je school besteden

[vast lichen]

oke het spijt mee

[civic crane]

https://tenor.com/view/brrr-so-cold-its-so-cold-gif-14907724622547949218

[wheat phoenix]

Hello ???? your server DCD me and now i have to wait in q again

[vast lichen]

lol

[tacit lance]

sounds like your problem

[odd scaffold]

Thanks u ! Beacause i see many base breaking the rule on the map

[wheat phoenix]

me problem :D????

[lyric basalt]

Feel free to make a ticket and we will have a look

[earnest mauve]

kanker mongool

[vast lichen]

yeah you problem

[strange saffron]

any idea when they'll be back?

[lyric basalt]

!ticket

[marble mantle]

Hey, @odd scaffold

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[unreal tulip]

good old gmchosting

[civic crane]

ach jij gaat het ook ver schoppen in het leven , succes ventje 🙂

[wheat phoenix]

@vast lichen @tacit lance

[vast lichen]

ja prc ik ga echt dtuk om hem

[tacit lance]

and what do you want from us? if you dc from server its your problem, just go in queue again

[wheat phoenix]

Koulo chappie

[void condor]

Just making some adjustments to it and it'll be back online, no eta atm but not too long I'd assume

[vast lichen]

what?

[wheat phoenix]

je zegt toch dat het mijn probleem is en niet die van de server

[wintry solstice]

@fossil igloo can u look into eu long having elevated ping for everyone, between 100-250

[strange saffron]

its on every server bud

[wheat phoenix]

@wintry solstice Well some people say its a you problem

[tacit lance]

nobody said that your internet connection is the problem

[wheat phoenix]

Everybody has 200 ping its laggy what do you mean its my problem....... @tacit lance

[thorny dune]

This is a support channel not a discussion channel, if you don't need support please go to #general

[vast lichen]

i need help with joinign 5x

[void condor]

If it's EU, it's coming back online now Sander

[wheat phoenix]

@thorny dune We need support . We type our problem here but its like you hired this people that only says its sound like a you problem...

[thorny dune]

You were not disconnected by our server, you were kicked due to a EAC issue which is out of our control and has been an issue for a little while now

[thorny dune]

Not 1 staff member told you that

[vast lichen]

yeaaaaaaaaaa THXXXX❤️

[wheat phoenix]

@thorny dune ok thank you

[vast lichen]

is the server starting up?

[void condor]

Ye they're both booting the 5x and the 10x

Takes time based on entities on the map

[fervent mulch]

Is the server still down?

[obtuse python]

man how long do unban take

[void condor]

If you made an appeal, it'll be assinged to the admin that banned you

[obtuse python]

mna

what if it is like ip thing

[whole mulch]

nvm I got it

[earnest mauve]

did they locate issue or not yet

[slender cosmos]

"you were banned for cheating because you were definently cheating" nice power tripppppp

[void condor]

10x has a lot of entities to load

It's almost done

[obtuse python]

wdm

[void condor]

10x is up now

[slender cosmos]

my appeal reply got banned for killing 1 person great server

[dreamy bloom]

ty

[earnest mauve]

i know but i mean do they know why it keeps crashing?

[strange saffron]

bro fix this lag

[void condor]

There are many reasons Rust servers crash tbh, hopefully it shouldn't crash again this time

[earnest mauve]

so no lol

[strange saffron]

how do i have 2 ping ookla speedtest 2 ping in discord but 400 on the server

[void condor]

Because you're speed testing a location close to you, not the actual server itself

Having 2 ping to something close to you, does not mean you will have 2 ping to anything

That's not how internet works

[earnest mauve]

yeah its crazy high ping atm (no bps eu 10x). i have 180 ping and normal i have 20 ping

[strange saffron]

any other server has 12 ping

[void condor]

Looking into the ping issues atm as well

[green parcel]

Could someone help with closed ticket ? i mean i need more info

[strange saffron]

i know that but its just rustoria, any other server has normal ping for me

[void condor]

Yes but saying you have a 2 ping speed test doesn't mean anything xD

I'm aware of the issues with the ping, trying to look into it

[strange saffron]

still on any other server i have 12 ping max so i mean its not my ping spiking or stmh

[void condor]

I didn't say it was you, as I stated. Looking into the ping issues 🙂

[strange saffron]

sure dont worry 🙂

bro how am i the only player on 400

noone has issue just me on rustoria

[royal agate]

heyooo are u gonna do something about ping on all ur servers?

[dusk crane]

whats going on with this perma 200 ping

[wild echo]

What time is wipe eu Monday

[rare shale]

<@&274971100184576010> my neighbour was cheating and he got eac banned is there anyway i can get my loot back cause he was killing us over and overt again

[lyric basalt]

No we are not giving any loot back after a player is banned

[west goblet]

im banned for no reason

why is no one anwnsering

[noble terrace]

!appeal

[marble mantle]

Hey, @west goblet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[daring sphinx]

can someone please ban this guy on medium hes literally climbing up my base and aimbotting

[noble terrace]

you waited a total of 60 seconds

you need to be patient, we aren't robots

[noble terrace]

!ticket

[marble mantle]

Hey, @daring sphinx

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[west goblet]

of course but in thought you guys are on 24/7

[noble terrace]

that doesn't mean we answer in <1 minute lol

[west goblet]

yes lol

[noble terrace]

submit an appeal if you are banned

[dusty saddle]

There are so many tickets, go in order.

[west goblet]

dat is son ass serv

bin je banntb weil ih ne mp5 aufjesammelt habe#

kurze denkpause or wha

[vast lichen]

i just buy the hero kit but i dint get it in game

[void condor]

Make a #payment-support ticket

Probably bought it for the wrong server is likely the answer

[vast lichen]

i did

no its stuck at this

[uncut marsh]

@noble terracei need help

My teammates were playing normally, I went into the game and showed play with hacker, I thought it was a problem with my VPN node

i need help

[whole raft]

!appeal

[marble mantle]

Hey, @uncut marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[uncut marsh]

this is vpn ban bro

[lilac saffron]

i need

can someone help me

[steady radish]

@raven mist why is it only EU's lagging. we have ZA players who arent lagging at all

[wispy dirge]

Whatcha need champion?

[lilac saffron]

there is a cheater in us long

[wispy dirge]

?ticket

[marble mantle]

Hey, @lilac saffron

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[wispy dirge]

Please create a ticket so one of our admins can take a look at the issue

[lilac saffron]

thanks

[grand crypt]

hello can i get some help for pls in vocal support

[whole raft]

can you state your problem first

[grand crypt]

payement

[near halo]

where is the admin

[grand crypt]

can you find me someone @whole raft ? pls

[near halo]

@west mica@minor temple@west osprey help please

[whole raft]

https://discord.com/channels/274965952116817920/883058174570135572

[near halo]

1 group using script there is evidence

[grand crypt]

i need to talk on vocal this is too mush specific pls @whole raft

[steady radish]

what ab the lag, will it be fixed at any point in time

[hexed nimbus]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[whole raft]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[toxic shard]

admins/mods/... can't carry payment help, only #payment-support can

what might be specific/complicated for you, is most certainly something we handle almost daily

[grand crypt]

yes mark i just would like ask something to see if its possible please @toxic shard im not english more hard for me to talk in chat

[toxic shard]

if it doesn't include personal data you can ask here

otherwise it's not something the staff can handle

[grand crypt]

the eu long laging too mush and i would like to know if possible to switch my vip to eu monday

[toxic shard]

#network-support-old

how is that related to something too complicated ?

make a network support ticket and we will look why you have issues

[lilac saffron]

@toxic shard

[toxic shard]

why would you try to ping me without asking anything ???

[grand crypt]

ok bc both of my team buy vip and both of my teamae would like to switch the vip please

[lilac saffron]

we are getting raided by cheaters

[toxic shard]

if the vip was used we don't transfer the vip

[toxic shard]

!ticket

[marble mantle]

Hey, @lilac saffron

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lilac saffron]

i done that 3000000000000000 times and there not getting banned

[grand crypt]

so now its bouth i need to buy an other one ?? yo the eu long laging too mush i was not knowing , i don't want a refund i just want to switch

[toxic shard]

most of lag is network related not server related

[grand crypt]

man you i know we all know , if you want i can show you my connection for 1 day man i knwo and everyone saying the same thing as me , server keeep laging

[hexed nimbus]

Did you use /ticket command or done a F7 report as F7 reports go to eac not to admins while /ticket does

[frozen mauve]

fix rustoria long 300 to everyone, literally cant do nothing

[toxic shard]

if we don't look at the root cause there will be nothing ddifferent

[grand crypt]

so i bouth a vip for a laging server and your guys won't do anything ? that what your saying

[toxic shard]

not at all

I told you to open a network support ticket for us to be able to investigate the source

I don't know how that's doing nothing

Not a payment

[grand crypt]

yes man and you saying most of the time its not a probleme server but this time i know its the server bc everyone laging reason why you put the server at 500 pop bc 900 was too mush but a 500 pop still laging so i want to switch

[toxic shard]

I told you the solution ... now it's up to you to follow the instructions or not

[grand crypt]

ok i will do a ticket for all of my team thx

[toxic shard]

but movign the vip won't solve the network issue, most of our servers are in the same network

therefore if the network issue not solved you will just face the same issue again

[frozen mauve]

FIX EU LONG PING

[toxic shard]

#network-support-old we need info to fix it

[lilac saffron]

i want my queue skip back please

[toxic shard]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[grand crypt]

i made it marc if you need more detail tell me

[toxic shard]

then just wait for some on our network specialist to respond

[grand crypt]

ok how mush time im gonna wait for response just to know pls , 1h - 2h - 3h ? is it more ?

[toxic shard]

I don't know, depend on their availability

[grand crypt]

its saying ticket 18223 is there is 18223 ticket waiting for respond ?

[sullen night]

Hey hows it going, yesterday i got banned for breaking the team limit. seems to be a recurring thing. I was wondering if someone from rustoria can let me know how long the ban is for thank you

[tender elk]

why on eu med ping so big

[hexed nimbus]

Kinda something you as a mod should know.

[sullen night]

alright that helps thanks for that

[hexed nimbus]

Breaking teamlimit is duration of the wipe

[sullen night]

Perfect, thanks for the assistance

[hexed nimbus]

Kinda funny tho if you ask me

[wintry solstice]

Do we know what the issue is yet with all the constant lag

[chilly parcel]

!report

[marble mantle]

Hey, @chilly parcel

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lapis nexus]

60 billion entities running on an Intel Pentium 3 processor

Probably too many primlocked solos with 400 mounted heads in their base as well

[wispy loom]

Network lag we're looking into

Not related to the servers themselves

[lapis nexus]

Denial of service issues?

[wispy loom]

Doesn't look like it

But something else causing issues

[lapis nexus]

One time we built a massive raid base and began to offline a 30 man Brazilian group. Suddenly the server got ddos

[astral summit]

сделайте рестарт сервера лагает жёстко, пинг высокий
<@&274971100184576010>

[bitter valve]

hello i have a questions admin

[noble terrace]

What's up

[bitter valve]

bro i have a ban

[noble terrace]

!appeal

[marble mantle]

Hey, @bitter valve

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[bitter valve]

We want to enter wipe, but we cannot enter because it is banned. Is there a chance to remove it? 2 days left.

[noble terrace]

No, you need to wait out your ban

[bitter valve]

oky

[ruby locust]

wait push to talk?

[unkempt thorn]

can ppl with vacs on their acc play rustoria

[subtle cape]

Yes

[elder swift]

hey how do i report a cheater

pretty sure i dont come on here and do this offen lol

[subtle cape]

!ticket

[marble mantle]

Hey, @elder swift

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[jovial kettle]

<@&274971100184576010>

[blissful herald]

@jovial kettle

!report

[marble mantle]

Hey, @jovial kettle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[blissful herald]

do not call out possible cheaters in game or on discord please.

[jovial kettle]

well i didnt know thta

[blissful herald]

no problem, now you know, just make a ticket put all evidence you got there and we will have a look at the player

you can type /ticket in-game chat too, if its faster for you

[hallow oxide]

how long do they take to let u know if u passed ur interview or not tag me if yk bc ive been waiting like a month or 2 now