support

[rotund anchor]

https://donate.rustoria.co/packages.php?game=3&server=20

that it?

idk to be honest

you might have to wait for a response from someone that knows

[frail stratus]

#vip-stock-role-assign

[neat pumice]

What do you mean by VIP in this?

If you're thinking queue skip, yes it's included

[frail stratus]

May I ask why my VIP has already been paid and has not yet taken effect?

@neat pumice

[vestal mirage]

why eu main not wiped

@rotund anchor

[rotund anchor]

im not an admin

idk man

[royal knoll]

how long its takes for wipe the map, on bi-weekly?

[rotund anchor]

every 14 days

[rotund anchor]

!wipe

[marble mantle]

Hey, @royal knoll

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[royal knoll]

...why..did i ask about this..i just wanted to knew its take 5-10-15 min more or less

[tribal marten]

Why can't I access the server

[near halo]

main ?

[dusty saddle]

Server reset at 10am EST take like 7to10 minutes to reboot

[tribal marten]

gogogo

[proper goblet]

For the ppl who had issues with VIP 2 weeks ago when we all lost our VIPs do I have to do anything special to make sure I have it activated again for todays wipe ?

[tribal marten]

You can enter now

[paper oxide]

wheres us medium map?

!vote

[proper goblet]

https://rustmaps.com/map/aad70b28ff00411cbed9e7117a773f4d

[paper oxide]

ty

thats the map for next wipe right?

[proper goblet]

for todays wipe yes

[near halo]

slot ?

[neon heath]

why i have ban>

[tall sand]

does VIP give you skip queue priv?

[tribal marten]

Please add slots

[near halo]

main?

[proper goblet]

yes

[tall sand]

ty

[paper oxide]

ok can u also send me a link to dispute vip not working

[proper goblet]

Yea would also like to get a response on this please.#support message

[stray pollen]

bro wtf

[paper oxide]

no brother it was for something else

i bought my friend vip and it never gave him it a while ago

[balmy cypress]

Please make a #payment-support ticket and we will get your issue sorted

[paper oxide]

ty

[stray pollen]

im getting banned for hacking butr this is my first wipe in 1 year?

[waxen dew]

hey, bought vip 2 times on same acc one should be a gift, which admin can help?

[hasty quail]

any admins on?

[balmy cypress]

Whats up?

[balmy cypress]

#payment-support

[stray pollen]

luke how do i fix a ban appeaol

[hasty quail]

can u read
Appeal #f4f93d

[stray pollen]

?

[short sun]

20 sec of connecting and what i see? 1000 queue

[royal knoll]

give more slots cmon

[whole raft]

!appeal

[marble mantle]

Hey, @stray pollen

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[stuck condor]

@balmy cypress pls help 5755

[balmy cypress]

?appeal

[marble mantle]

Hey, @stuck condor

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[short sun]

ASDASDASDADAADADADADDAdAAAADDADDDAAADADAADADSAd]

[stuck condor]

no

help this situation

[balmy cypress]

whats wrong

?

cheater?

[stuck condor]

i banned

[balmy cypress]

yes so go click the link I sent

[stuck condor]

yep

[balmy cypress]

we don't take appeals here

Admins will get back to you ASAP once you make the appeal

[stuck condor]

How long will we wait for the pandemic?

Ok thx

[native cedar]

how long do you think we have to wait for you to get to our appeal ?

[civic pilot]

Standard response times are 1-3 business days but can be more or less based on the situation.

[native cedar]

XD

funny considering that i got banned for hacking on your servers and never in my life used any cheats in rust

[civic pilot]

?appeal

[marble mantle]

Hey, @native cedar

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[stuck condor]

I hope they will check very quickly, because I wanted to go to wipe and here is such a gift, so I'm also in the computer club, he also writes that the ban was given 18 days ago and I played all these 14 days on rustoria eu medium)

[hasty quail]

ye i have the same situation

[stuck condor]

I even have a VIP purchased

[hasty quail]

ye me too

[stuck condor]

I hope they will compensate us)

[balmy cypress]

your issue is already fixed, connect in 5 minutes

[hasty quail]

can u check my appeal?

[balmy cypress]

?steamid

[marble mantle]

Hey, @hasty quail

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stuck condor]

thx

[sharp python]

how often do you upload VIP EU Medium for sale, you urgently need to:(

[tacit ermine]

will VIP for US med come back in to sotkc and does the VIP sotck actually work?

[fierce elk]

i neeed vip for medium

[sharp python]

[noble terrace]

#vip-stock-role-assign -- click on EU Medium and you will be notified when it comes back in stock

[fiery wedge]

is there gonna be anymore today?

[hasty quail]

@balmy cypress can u help

i wanna play the wipe

[noble terrace]

!vipstock

[marble mantle]

Hey, @fiery wedge

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[noble terrace]

with what?

[hasty quail]

with my ban appeal

[fiery wedge]

👍🏿

[balmy cypress]

#support message

did you send your ID somewhere?

I have no idea who you are or what your steam is so cannot help unless you give that info

[hasty quail]

76561199477418102

oh yea my bad

[balmy cypress]

Your ban you will need to wait for an appeal response

did you make an appeal?

[hasty quail]

ye

Appeal #f4f93d

[balmy cypress]

I will be realistic, you won't be playing wipe while its reviewed by the admins

[ancient bramble]

connection attempt failed on medium, ive tried everything. only happening for med

[hasty quail]

i mean i have the same situation as the guy above

[noble terrace]

try using IP to connect via console

[hasty quail]

it says i got banned 1 month ago but i was playing on rustoria servers 2 hours ago

how

[ancient bramble]

i did, still not working, ive loaded into main and other servers fine. just medium isnt working, Ive verified game files, restarted pc and changed beta back and then to none

[silver root]

Most likely a network issue

[noble terrace]

yeah would recommend #network-support-old ticket so we can help troubleshoot

[frosty sandal]

Help me, I'm banned. I have never used any hacking programs.

[balmy cypress]

?appeal

[marble mantle]

Hey, @frosty sandal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[noble terrace]

You're unbanned. Give it 5-10 minutes before trying to connect

[ancient bramble]

thank you

[hasty quail]

thanks

[glass scaffold]

hello im experiencing a bug where while driving a boat im getting kicked out of the boat at random intervals and giving me a hit flash like im crashing into something

[ocean thistle]

This is a known game bug. I recommend F7ing the bug directly to FacePunch to encourage them to fix it

[glass scaffold]

thanks for your help

[dull monolith]

guys i need to buy vip for the medium server eu

its out of stock : (

[ocean thistle]

!vipstock

[marble mantle]

Hey, @dull monolith

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[river shoal]

restock eu medium vip

[dull monolith]

when ?

[balmy cypress]

Not planned currently, keep an eye on #vip-stock-alerts and you may get lucky

[balmy cypress]

Nobody can say when, likely not today but I can't say that with 100% certainty

[dull monolith]

can I buy other pakge so i can inter the server any possible way even if I pays more

[balmy cypress]

Sorry but we don't do that

VIP stock is a hard limit, we don't sell overpriced VIPs once the stock runs out

[dull monolith]

thats bad : ((

[balmy cypress]

On the flip, many players would say its bad to do what you are asking 😄

We lose if we do, lose if we don't

[nimble field]

How often are VIPs added to the medium?

[balmy cypress]

read the messages right above yours and you'll have your answer

[nimble field]

thanks, I just don’t speak much English, so I didn’t notice

[ancient bramble]

are any network admins active atm?

[pliant trout]

I can't enter server "disconnected:hacking" help

[spice gazelle]

How long is the waiting time for somone to look at my appeal?

[timber echo]

How can I find out if someone was punished for a report?

[vapid oasis]

1-3 days

[spice gazelle]

allright thanks, hope somone looks at it today then, this is the 3 day

[hollow compass]

what to do if it kicks from the server and writes Disconnect: hacking?

[balmy cypress]

?appeal

[marble mantle]

Hey, @hollow compass

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tall sand]

Hi, could I refund my VIP

[grizzled flax]

Hey, my friend got insta banned for cheatin, i think because of vpn

[thin plover]

your friend need to appeal

[near halo]

hey i think i´ve been banned for seven days

[ancient bramble]

are any network support admins online? been an hour since this ticket opened

[near halo]

already did the appeal

pls check it i think it was because of a vpn from my university

my steam name is call me baby

you can check all my history im a bot in rust, i just play this game for fun

[balmy cypress]

must be none if you have no response

[broken crypt]

oh shit tell me why not number1

he open 20 fuck

[near halo]

can you pls check my appeal?

[slender lichen]

Почему забанили нас за читы, мы без читов

[near halo]

hello support?

[noble terrace]

appeals take 1-3 business days on average

[noble terrace]

!appealru

[marble mantle]

Привет, @slender lichen

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[near halo]

can you pls check it now, its just a vpn ban

[noble terrace]

?steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

it probably takes one minute

https://steamcommunity.com/profiles/76561198197244294/

76561198197244294

[noble terrace]

fixed. wait 5-10 minutes before connecting

[near halo]

thanks bruv

have a good one

[fluid fog]

hello

i cant buy vip at eu medium

its out of stock

how can i buy it right now

[noble terrace]

!vipstock

[marble mantle]

Hey, @fluid fog

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[noble terrace]

you cannot buy it right now

you have to wait for it to come back in stock

[lusty hamlet]

expand slots on eu main, 900 is not enough

[fluid fog]

how many hours we need to wait

[noble terrace]

!slots

[marble mantle]

Hey, @lusty hamlet

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[tepid adder]

how to report?

[noble terrace]

it's going to be a long wait since it's wipe day

[noble terrace]

!report

[marble mantle]

Hey, @tepid adder

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lusty hamlet]

Is 900 slots on eu main the maximum?

[noble terrace]

most likely yes

[lusty hamlet]

I remember in the summer it was 1250, 900 is seriously very little, the queue is huge, can you do something, write to someone, so that it is possible to increase them?

[thin plover]

1250 was a one time thing, it's always been around 900 normally

[fluid fog]

how can we know where got vips in stock? @noble terrace

[thin plover]

#vip-stock-role-assign #vip-stock-alerts

[stark axle]

I got kicked from eu medium server because of ping, and i cant reconnect because i see that message ( screenshot ) what can i do ?

[noble terrace]

We are Rustoria. You're trying to connect to Builder's Sanctuary

[stark axle]

Dude im trying to connect to Rustoria, its just a message from sanctuary ( im connecting to rustoria via console )

[noble terrace]

restart game maybe?

[stark axle]

done, still nothing helps

[thin plover]

verify game files

[stark axle]

Fixed after 3rd restart of game XD

[noble terrace]

gg lol

glad its sorted

[fluid fog]

@noble terrace can you bring some vip stock pls i need it faster 😄

[noble terrace]

!vipstock

[marble mantle]

Hey, @fluid fog

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[unreal horizon]

vip prorysk

[slender spruce]

Hey could someone please check my appeal please, I submitted it 4 days ago they said asap 1-3 days max (Appeal #95b6da) Steam Id: (76561198872932492). Thank you!

[leaden ginkgo]

Hello will vip restock on us medium?

[hexed nimbus]

Once a current active one runs out it will become stock again check #vip-stock-role-assign

[leaden ginkgo]

Ok thanks my bro

[final knot]

put eu medium vip in stock

[ember cosmos]

guys, US Small today BP wipe?

[neon sail]

i just want to make sure i dont get banned i just joined a random guys team in medium and he got kickbanned whilst i was in his teamui

do i get banned? <@&274971100184576010>

[civic pilot]

https://discord.com/channels/274965952116817920/883058174570135572

[neon sail]

do you know something about my case? his name was 123 on us medium

[storm sand]

can we get a refill on vip in us medium

what was that ramo

[civic pilot]

!vipstock

[marble mantle]

Hey, @storm sand

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[storm sand]

ramo do you think they refill before wipe

[acoustic bane]

ok thx

[west radish]

Someone check my appeal its 1-3 days

[oak glen]

I need help, don't got vip anymore

[ancient bramble]

admins just an estimate, how long should a network support ticket take, been 2 1/2 hours

[near halo]

I've created an unlink request 3 days ago and still have not gotten any reply to it yet 😦

[rancid thicket]

i should have vip for like a week or two and i dont

[lyric basalt]

Can you please open a ticket in #payment-support ?

[rose bronze]

Could I get an admin on my ticket #1b8711. Im tryna play wipe in an hour and buying VIP

[lofty pine]

Does anyone know why any time I try to drive a boat (small boat) on rustorial 2x I get kicked from the boat and take ~40hp of damage its seems to happen randomly - not pressing space or opening map - nothing shows in cobat log. There is a Reddit thread from a year ago talking about the issue so I'm assuming its to do with facepunch, however I've never had it happen before and there were no answers about what could cause it online

[near halo]

its a facepunch game issue that has been in the game for a while now

[lofty pine]

Do you know if there is any way to fix it beacuse ive been stuck at a fishing village for the last hour haha - like do you know would re-logging or anything help?

[near halo]

I'm not aware of any fixes for that boat glitch, you should f7 report it as a bug though

[strange sequoia]

when does us rust servers wipe?

[near halo]

which server, usually they wipe in an hour from now at 12 pm pst

[lofty pine]

Thanks for the help :), ive f7 reported it too

[keen ledge]

Is there a way that I can get previous Rastoria skins like Large Wood Box?

[fiery wedge]

vip for eu medium????

[supple swift]

pls give me dedicated player eu long battlemetrics

[near halo]

it restocks when someone's vip runs out.

[fiery wedge]

thx

[slate dagger]

hello my friend just got false banned can u unban him?

[near halo]

he can appeal himself yes

[slate dagger]

got denied yes

[tough sail]

yea whats his STEAM ID

[slate dagger]

literally falseban

[tough sail]

gotchu i'll do it rn

[opaque obsidian]

My VIP didnt auto renew for some reason when I purchased the auto renewing vip

[slate dagger]

some rustoria eu low pop main admin just banned him

thought admins should be experienced at the game

[tropic ermine]

will there be any us medium slots opening up'

for vip

[noble terrace]

if he got denied then its not a false ban

[hexed nimbus]

No unless the get out in another streamer event but that’s unlikely

[balmy cypress]

Likely no

[tropic ermine]

okay sounds good

[balmy cypress]

Whats his ID?

steamid

[tropic ermine]

totally forgot to buy last night

hope i can find a way to get it

[supple swift]

will u respond to that, or who should i contact

[supple swift]

,

[near halo]

wait for an admin to be available it would probably be helpful to post your steam id here

[noble terrace]

dedicated player?

[near halo]

Yea he needs dedicated role based off that ss he posted

[noble terrace]

Yep you're good to go @supple swift

[slate dagger]

76561199381588050

[balmy cypress]

Your teammate was found to be cheating by our admins, totally up to you what you do but my suggestion is to not play with them any longer.

[slate dagger]

can you unban him and keep an eye on him?

[tough sail]

dirty cheater

[limpid mango]

i need help

[balmy cypress]

Of course not

he wouldn't be banned if we were not certain

[tough sail]

dirty cheater

[balmy cypress]

Whats wrong?

[tough sail]

cheating on eu low pop💀

[slate dagger]

are hrs to problem?

[slate dagger]

what is the reason

[limpid mango]

waited a 200 player q twice and been kicked out both times

[slate dagger]

you can check his pc whatever you want dude

just want to play cuz we all bought vips for this wipe

[tulip wadi]

Who can help with my active subscriptions

[hexed nimbus]

Reason is cheating can’t be more clear then that

[balmy cypress]

Hours have nothing to do with this, I am not going to tell you exactly what we caught so he doesn't get information on how to avoid bans in the future.

I can say that I stand by the admins judgement and they are not going to be unbanned.

[cloud marlin]

cheating on 2x Eu Main steam id (76561198414990980)

[balmy cypress]

?report

[marble mantle]

Hey, @cloud marlin

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[slate dagger]

dude can you check his pc

[limpid mango]

please let me skip q i acc cba

waited 200 twice

[slate dagger]

whatever you want im telling you he is clean...

[noble terrace]

We do not manually skip queue for anyone I'm afraid

[limpid mango]

why not

[noble terrace]

#general

[limpid mango]

ive been kicked for no reason twice

[balmy cypress]

Nope, anyone with at least some common sense will have wiped anything off their PC by now. Plus we don't do PC checks, we don't ban without being more than 100% certain, there is no potential for this ban to be wrong in our admins eyes.

[limpid mango]

just doesnt say a reason at all when i get kicked

[noble terrace]

check f1 console

[tulip wadi]

looking for help with my active subscriptions

[noble terrace]

it will give you a reason

[noble terrace]

#payment-support

[slate dagger]

can you check the evidence yourself in case the admin isnt the most experienced one?

[limpid mango]

eac corrupt or backend message?

[high ravine]

Can you unban me? I was playing on the x10 server with a friend the day before yesterday. My profile https://steamcommunity.com/profiles/76561198275678393/

[limpid mango]

tf is that

[near halo]

out of our control

[leaden ginkgo]

!restock

[slate dagger]

why would i argue with you if he was legit

[noble terrace]

That is an EAC error as the name suggests

[hexed nimbus]

Eac issue not Rustoria

[limpid mango]

how do i sort that out

dont have a clue

[noble terrace]

Just keep trying to connect :/ It's been a game-wide issue for weeks

Still waiting on EAC to come out with a fix

Seems to happen randomly

[somber ibex]

@noble terrace there is no game-wide issue

[noble terrace]

I mean, yes there is

[somber ibex]

Hasnt happened to me

[limpid mango]

its happened 5 servers in a row what do i do

[hexed nimbus]

Then why is facepunch tweeting about it a few days ago

[noble terrace]

Just because it hasn't happened to you does not mean it's not happening to other people

[noble terrace]

Unsure. You can try restarting steam, pc, router, etc.

Again, seems to happen randomly

[limpid mango]

can i just slide you a quid and you let me through q

[hexed nimbus]

[noble terrace]

Respectfully, you have 0 idea if he is actually legit. We have more tools from an admin perspective to be able to determine if someone is cheating. As Luke said, your friend was, and they were banned as a result.

[limpid mango]

a quid is a quid

[hexed nimbus]

Buy q skip problem solved

[limpid mango]

im broke

can you let it slide 1 pound 50

[void condor]

GImme your steam id

Lets see what kind of player you are

[limpid mango]

huh

[slate dagger]

i actually have 0 idea if he is actually legit 😂 maybe cuz i know this guy for 3 years but he would just start cheating now when we start playing again 😂

[limpid mango]

wym?

[void condor]

Give me your steam id 64

[noble terrace]

Length of time you know someone means nothing lol

[slate dagger]

listen

[noble terrace]

I respect that you are defending your friend, but he's not getting unbanned

[limpid mango]

how do i get steam 64

[void condor]

!steamid

[marble mantle]

Hey, @void condor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[void condor]

^

[slate dagger]

he has been buying vips for 3 months, we all bought vips for this wipe why would he start cheating now?

[limpid mango]

ill send yo pm

add me

[void condor]

My dms are off, just post it here

It's a steam id

[limpid mango]

i dont feel safe

[void condor]

Ok

[limpid mango]

can i get q skip if i do

[noble terrace]

VIP also has nothing to do with whether someone decides to cheat or not

[void condor]

I was going to gift you vip if you were not a toxic player and have no violations on our servers, sorry you don't feel safe to post a steam id that is public info anyway when you connect to any server in the game

Have a good day though!

[limpid mango]

is it that?

[hexed nimbus]

[limpid mango]

what is it

[noble terrace]

yes it was that

[limpid mango]

what now

[hexed nimbus]

Wait

[slate dagger]

why would he buy vip for rustoria that costs 10€ when he could go cheating on facepunch 69 and cheat there for months

[noble terrace]

mystery for the ages i suppose

[lapis nexus]

Yuuxi, people secretly cheat. Some people play where their group plays and cheat secretly to feel like a good group member and contributor.

[hexed nimbus]

[lapis nexus]

They lie. They lie to everyone to feel special not just as an individual member, but to get others to think they are important and needed

[balmy cypress]

cheats sometimes cost hundreds per month, 10 dollars is really nothing in the world of cheating

[lapis nexus]

Generally when they ban someone for cheating it's after lots of spec, observation, watching recoils, bullet paths, game sense will be amplified as well. Once they enter combat it becomes hard for them to hide as the situation gets complicated

They accidentally watch a few peeks or predict enemy position too well and that's it. They are banned

[sage tangle]

I bought VIP and i’m trying to play but it’s not working it’s been. couple hours now just stuck in queue

[noble terrace]

#payment-support will sort it out for you

[slate dagger]

i know that for most of you rust if life but we know eachother for ages he would tell us if he was cheating

[slate dagger]

we literally had bows 😂

we were fking primlocked for 2hrs

[lapis nexus]

Not everyone is good at the game regardless

People cheat and still suck . That's why they cheat

[high ravine]

Hi! Can someone help me with the unban?

[slate dagger]

dude i can tell by what you are typing that you are just trash at the game

[noble terrace]

!appeal

[marble mantle]

Hey, @high ravine

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lapis nexus]

I had a friend that wall hacked in cs 1.6 and still sucked

[slate dagger]

you should actually stop playing the game @lapis nexus

[lapis nexus]

Why so?

[slate dagger]

a lot of good players started cheating after recoil change

[lapis nexus]

Rust is cathartic for me

[slate dagger]

cuz the game isnt the same anymore

[lapis nexus]

The recoil change made it easier for shitters like me for sure lol

[ancient bramble]

how long it gonna take for a mod to respond to network ticket been 5 hours

[worn gyro]

bruh

[worn gyro]

they dont like you

[lapis nexus]

These folks are probably volunteers don't hold your breath

[ancient bramble]

fr

[lapis nexus]

We all got association banned like 2 days ago waiting on appeals. I sign on causal to check status no rush here

[autumn falcon]

just been banned for hacking its false i need admin asap

[marble mantle]

Hey, @autumn falcon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[worn gyro]

dont play with hackers

[lapis nexus]

I always check this chat.. 24/7 people crying about shit

[worn gyro]

dont hack

[near halo]

take conversations to #general

[lapis nexus]

Had no idea

[noble terrace]

?steamid

[marble mantle]

Hey, @autumn falcon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

Sorry to hear about that, not knowing doesn't make you immune though. Your team will likely remain banned for the 6 remaining days but we will see when an admin responds to the appeal

[noble terrace]

A very small number of admins can help with network related issues which is why those tickets take longer 😦

[autumn falcon]

76561199527595529

[worn gyro]

sounds like something form a camomo video\

[lapis nexus]

Oh 100% I get it. Our village invariably benefitted from it. If y'all were easy on it people would never die their diligence to prevent.

[autumn falcon]

76561199527595529

[noble terrace]

You tried to log into your game banned account which affected your main. Should be fixed now. Just give it 5-10 minutes before trying to connect

[hybrid horizon]

WHEN MEDIUM WIPE

[near halo]

soon basically now

[worn gyro]

in a bit

[noble terrace]

basically now

[autumn falcon]

frickin legend

[hybrid horizon]

at 3???

[near halo]

yes

[autumn falcon]

love for that

[worn gyro]

main needs to get up

[hybrid horizon]

as soon as discord bot say online

[lapis nexus]

Not always easy. I had spec them on stream many times and never suspected. Maybe a new thing for them who knows.

[hybrid horizon]

uts on??

[sage tangle]

i have been queuing for 4 hours let me in or else…

[noble terrace]

Did you make a payment support ticket?

[split yew]

1

[hybrid horizon]

when discord bot say online is that when we can join

[lapis nexus]

Hol up.. this person game banned and has an alt that gets unbanned quick without ticket? What am I missing here?

[noble terrace]

not necessarily

[sage tangle]

transaction didn’t go through it was my bad

[noble terrace]

It's a very old game ban

[lapis nexus]

Ah

[autumn falcon]

i aint gonna cheatr

[lapis nexus]

Good girl

[autumn falcon]

thats on my mums life

[sage tangle]

but if you guys would be super awesome and let me in i would be grateful

[noble terrace]

I mean if you do you'll just get banned again lol

[winged steppe]

he wont

got him on a leash

[autumn falcon]

watch bro

[lapis nexus]

Watch what

[autumn falcon]

ur windows

[lapis nexus]

I live in my mom's basement. No windows ha

[autumn falcon]

ahh

[winged steppe]

cringe asf

[autumn falcon]

ur chilling then ig

[lapis nexus]

Haven't seen grass in months

[winged steppe]

grease ball

[lapis nexus]

Lol jk. Got a house and wife and baby all the stress

[harsh dragon]

vip dont work

gg shit server

[autumn falcon]

id bend ur wife over bbq ur kid

[paper python]

WHY DOES IT SAY TOO MANY CONNECTIONS THROUGH THIS IP

[elder shoal]

vip dont work

[lapis nexus]

They best with teriyaki

[terse vapor]

why am I in q

[winged steppe]

awww how cute shame if i stomped on your wifes head

[swift haven]

jai fat

[elder shoal]

GG SERVER

[placid moon]

In q and had vip

[last token]

same

[autumn falcon]

ur names hellraiser pipe down mush

[swift haven]

fatty

[winged steppe]

joking @noble terrace please dont ban me

[lapis nexus]

Lmao Jai where u from this lingo killing me

Wtf is mush

[mossy leaf]

hello VIP on US Med is not working

[swift haven]

fattyy pattty

[chilly goblet]

yo why isnt my vip active xd

[wet goblet]

if you have vip and are stuck in q make a payment support ticket

[autumn falcon]

uk

[boreal fiber]

yes mush

[terse vapor]

HELLO VIP ON US MEDIUM IS BROKEN

[paper python]

WHY DOES IT SAY TOO MANY CONNECTIONS THROUGH THIS IPWHY DOES IT SAY TOO MANY CONNECTIONS THROUGH THIS IPWHY DOES IT SAY TOO MANY CONNECTIONS THROUGH THIS IPWHY DOES IT SAY TOO MANY CONNECTIONS THROUGH THIS IPWHY DOES IT SAY TOO MANY CONNECTIONS THROUGH THIS IP

[winged steppe]

yess mush

[terse vapor]

I HAVE VIP & QUEUE

[autumn falcon]

cmon mush

[tacit cobalt]

i have muonthly renewly and i have a que why?

[chilly goblet]

where is my money @paper python

[warm scroll]

can i get my vip fixed on medium

[noble terrace]

!sm 30

[soft parrot]

i have vip and a Q

[marble mantle]

:ok_hand: The slowmode delay was changed from 5 seconds to 30 seconds in this channel.

[viral ember]

yo i had vip

[wet goblet]

if you have vip and are stuck in q make a payment support ticket #payment-support

[sage tangle]

alright i’m going to take all your servers down in a second put me in the eu medium immediately

[plush estuary]

me too

[noble terrace]

#payment-support ticket if you have VIP and are in queue

[paper python]

fuck u

[storm storm]

Hi <@&874995535881326632> I have VIP but I am in queue for 460+ players. Can someone assist please?

[torn heart]

#payment-support

[long flint]

Why am i in a queue

[swift haven]

@autumn falcon FATTTYYY PATTTYYYY

[paper python]

shame losers

[torn heart]

please make a ticket for assistance is your VIP is out of order

[haughty wren]

vip not working

[split prism]

vip foor medium is not working'

[last token]

yeah

[autumn falcon]

begging for attention

[ebon ocean]

vip not working for me:/

[rotund hazel]

!vipissues

[marble mantle]

Hey, @last token

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[amber quest]

Wtf

[paper python]

why yo raya sup @amber quest hi

[haughty wren]

vip not working for me

[ornate lintel]

bru

[elder shoal]

WHERE IS MY VIIIIIIIIIIIIIIIP

[plucky yew]

WOW DONT BE GEO AND TAKE AWAY MY VIP STATUS

[amber quest]

Sup bro

[ornate lintel]

i dont have vip in game

[lilac nova]

We are working on it

[wet goblet]

if you have vip and are stuck in q make a payment support ticket ⁠payment-support

[leaden ginkgo]

btw us med is down mumu

[paper python]

really? wtf

[lilac nova]

Yes, working on it as wel

[toxic wedge]

shut up mumu

[haughty wren]

how do i see this page to see how long mine has left

[thorny dune]

You can view this page here https://donate.rustoria.co/account.php

[terse vapor]

will it rewipe?

[leaden ginkgo]

seems to have website issues too

[stable escarp]

you probably have it still, they just took everyones vip away in medium lol

[sacred nimbus]

@honest onyx thoughts?

[haughty wren]

how do you post a photo in chat

[solemn grove]

<@&274971100184576010> hey the server is down!!

[sacred nimbus]

RLLY!!!

[plucky yew]

THEY KNOW

[chilly goblet]

omg no way server is down guys!!!11!!!!

[proper goblet]

hey guys, you might wanna warn them that VIP arnt working and that the server is down again, They might not know.

[quartz sparrow]

is us medium shut down?

[viral condor]

why is us medium, the server i spent last 3 hours getting bps for, down as soon as it wipes lol

[solemn grove]

i dont think so

[sacred nimbus]

yeh what the frick dude!!!

[brisk sequoia]

https://media.discordapp.net/attachments/1108534449160863856/1111126453279531028/image0.gif

[solar nymph]

what the hell

[chilly goblet]

https://media.giphy.com/media/v1.Y2lkPTc5MGI3NjExaDkybnVia2R1N3UyeXB1dXM4c3N3dGo1Z28yeTVtNXUza2s1OHVkNyZlcD12MV9pbnRlcm5hbF9naWZfYnlfaWQmY3Q9Zw/I9FQcYchhRDqTxpTsV/giphy.gif

[odd arrow]

Tryhard gay

[brisk maple]

<@&274971100184576010> Server is down????????

[buoyant kelp]

DO NOT PING STAFF

[marble mantle]

:ok_hand: channel locked by @jyrcella

[noble terrace]

US Medium is down while we fix issues with VIP. Thanks for your patience

#announcements

[balmy cypress]

VIPS being fixed now

payment support will open up as soon as its all fixed

[balmy cypress]

You should be all getting into the server around now, please give us a few more minutes while everything settles

[marble mantle]

:ok_hand: channel unlocked by @jyrcella

[lofty forge]

WHAT THE FUCK IS THIS? FIX THE SERVER ALREADY, WE'VE BEEN STANDING IN QUEUE FOR 2 HOURS ALREADY

[twilit stump]

can i buy the VIP? out of stock.... 400 queue

[odd arrow]

open more slots on Us medium

[lofty forge]

@balmy cypress W

[gaunt tiger]

why would you wait to play a RUST server for 2 hours

[noble terrace]

!slots

[marble mantle]

Hey, @odd arrow

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[viral condor]

only 450 slots for a 335 queue tho, thats kind of wild

[viral condor]

😢

[blissful violet]

help why am i lagging 500+ ping all of a sudden and me and my teammates getting timed out like crazy were waiting for q like 9 times

[viral condor]

i am sadly not having a good overall user experience sir

[blissful violet]

in the eu small

[noble terrace]

#network-support-old

[noble terrace]

I get the frustration 😦

[viral condor]

its okay, im 21 in queue, i feel worse for the guy whos 300 deep in there

whats the limit on vip for servers? how many people are able to buy it before it's out of stock

[winter river]

Pls

[ivory crypt]

Jyrcella, rust+ always turned off on rustoria or just mine not working? tried on eu long from the wipe and it just doesnt work (turned off)

[winter river]

jyrcella my buetiful admin let me get vip i havev money take it pleas take it please take it please take it please take it please take it please take

[noble terrace]

Probably not intentional, will forward

[viral condor]

thats what im sayin 😢

[tropic ermine]

is there que protection?

[shy lily]

no

[winter river]

i have money....

[tropic ermine]

unfortunate for me lol

is there an estimated time on when vip will come back up for medium??

[noble terrace]

!vipstock

[marble mantle]

Hey, @winter river

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[balmy cypress]

Not right now, we cannot say when more stock will come

[viral condor]

what sucks is even tho im 21 in queue, it will never go down cuz there are more people in the server than slots open cuz of vip

[noble terrace]

Can you try again?

[tropic ermine]

im 165 and was in the game earlier

[plucky yew]

wow just wow rustoria

[coarse burrow]

cool

[toxic wedge]

FIX YOUR SHIT

[robust root]

again?

[near halo]

아니 개씨발 서버좀 제대로 열어라

[leaden ginkgo]

again?

[near halo]

this is completely unacceptable

[clear wave]

why so many crash

[royal latch]

;;;;

[mental comet]

zz

[viral condor]

NO WAY IT CRASHED AGAIN

[coarse burrow]

refund me and give me a blowjob

[plucky yew]

for 2 weeks nothing but just for an hour this is unacceptable

[toxic wedge]

ALL THAT MONEY FOR WHAT

[compact storm]

this server is a joke

[sage glacier]

pathetic

[near halo]

nice what's going to be different the 4th time this happens?

[odd arrow]

@noble terrace server is down again

[leaden ginkgo]

like usual always aware never fixed

[toxic wedge]

FUCK you joey

[coarse burrow]

refund me and give me a blowjob

[viral condor]

admins are aware msg got deleted, smh

[storm storm]

Your server administration is pretty poor. Pay the extra money. Rightsize your Virtual Machines and handle the load properly.

Payup for the underlying host hardware to support the needed performance.

[rotund portal]

this is a joke for all who have vip

[marble mantle]

:ok_hand: channel locked by @jyrcella

[fossil igloo]

US Medium is rewiping in ~25min #announcements

[marble mantle]

:ok_hand: channel unlocked by @ryanjd

[near halo]

How do I make a ticket for a refund on my VIP?

[humble iris]

VIP failure

I bought a month of VIP for a week, and the VIP was invalidated. I need to line up in the server now.

[near halo]

Don't worry, you can have mine

[noble terrace]

#payment-support

[noble terrace]

#payment-support

[narrow relic]

why cant i messege in looking for group

[noble terrace]

should be able to now

[narrow relic]

thankls

[fierce creek]

is there a ticket system to report a player?

[marble mantle]

Hey, @fierce creek

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[fierce creek]

ty!

[thorn forge]

you can turn chat off

[stiff parrot]

Hey just purchased VIP for US small still having to queue?

Maybe it gave me the wrong server VIP?

[jolly shale]

bought vip still havent gotte nit

[stiff parrot]

shoutout luke

[balmy cypress]

Hi, please can you make a /ticket in game and an admin will take a look as soon as they can

stand next to the area when you make the ticket if you can, if not just write roughly where it is

Thank you, please do make that ticket so an admin can come and patch it up with a rock that cannot be raided

[languid crane]

do we know if there will be more slots opened on medium? or is it gonna stay at this pop due to the server issues

[near halo]

or when will mroe vip slots open

[mystic flare]

what he said

[rose bronze]

yeah what he said

[balmy cypress]

I wouldn't count on more VIP stock being added, its unlikely

[delicate bronze]

admin https://steamcommunity.com/profiles/76561199573998509/ might be cheating

[balmy cypress]

?report

[marble mantle]

Hey, @delicate bronze

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[delicate bronze]

/ticket

[marble mantle]

Hey, @delicate bronze

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

is it possible anymore open from other expiring?

[balmy cypress]

Yes, but we cannot say when that will happen

check #vip-stock-alerts

[quick bluff]

Yo i bought vip for rustoria eu main last wipe on friday. I bought a 7 day vip, but i lost it yesterday, is the 7 days vip just for the wipe?

[storm sand]

hey guys we open eu to 725 but na to 600 why

when there 220 in que

[toxic shard]

We don't have a 7 days VIP, it's either a 30 days or a "wipe" VIP which is 5 days

[tropic ermine]

because there has been crashes all day on us medium lol

[quick bluff]

Oh ok thanks

[tropic ermine]

im practicing my patience, in que now for 4 hours and 36 minutes

[storm sand]

i mean lost our build spot because these guys cant figure out there server

[blissful scarab]

[tranquil sail]

Want restock on Us medium 😦

[storm sand]

yo admins my dad is ex fbi can i get que skip

[lusty sinew]

Id do awful things for this to happen

[tropic ermine]

trust me they want to restock too. the server just cant handle more people

[languid crane]

i mean if main can do 1000 players, why cant medium? unless i dont understand how their servers work

[viral condor]

good question

[tropic ermine]

they may have weaker and less expensive servers for medium. thats my best guess

[viral condor]

but they said us med holds more entities since it's a longer wipe so that would contradict themselves

[tropic ermine]

exactly longer wipe = less players

[chilly wraith]

same here bro, was like 17, 13, and 9, in q and it crashed ahahahah

[tropic ermine]

i was in the game twice lol

[chilly wraith]

just one of those things

[tropic ermine]

if there is a possibility to improve servers i hope they do

[chilly wraith]

the servers are probably the best they can be thats the thing i wanted to start a server and i saw prices for a good good stable server and its expensive let me say that so

[glass beacon]

Admin, my VIP members need to queue up steamid 76561199154294940 us medium

[tropic ermine]

they are easily making 5k a month off of us medium alone. so im sure them being able to afford the server is not the issue

[glass beacon]

Admin, my VIP members need to queue up steamid 76561199154294940 us medium

[errant sun]

this is like my 9th time out in a row wth is this

[glass beacon]

@torn heart Admin, my VIP members need to queue up steamid 76561199154294940 us medium

[errant sun]

i time out with my friends at the same time

[chilly wraith]

no but, if rustoria doesnt have the best serves, then who does yk?

[tropic ermine]

they prolly do, but they might not. and i believe there is always room for improvement in servers

just depends on $$$$ they want to spend

server may crash lol

[limber cypress]

i was in 6 of qeue and i got time out is any chance that i can that the server can help me?? pls i was been waiting for 3 hours

[tropic ermine]

there is no que protection

[honest wharf]

;ticket

[tropic ermine]

we've all been waiting brotha

[honest wharf]

how to ticket

[near halo]

why the rusticaded timer is going up instead of down

[limber cypress]

pls help

[noble terrace]

You free to join #368790610783764480?

[honest wharf]

i need appeal

[noble terrace]

!appeal

[marble mantle]

Hey, @honest wharf

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hearty sleet]

I would like for someone to review my chat mod application (I know I just submitted just treating like a job where you call in to check)

[tropic ermine]

there is no pay lol

[limber cypress]

@noble terrace can i speak to you?

[noble terrace]

I cannot manually skip you through queue my friend

[keen ledge]

I have a question

[noble terrace]

These are reviewed regularly. You'll get a DM with an approval or denial

[limber cypress]

so is impossible?

i was waiting for 4 hours :/

[noble terrace]

And I am sorry for that. But we cannot manually skip queue for anyone

[noble terrace]

What's the question

[keen ledge]

you had this situation on monday i had a clan i was playing with and it was full of random people and we didnt know that one of them was hacking and they never told us and we played ukn before that and we saw nothing suspious about him and he got the whole clan banned, and with my 2.5 years of playing rust and my 1.5 years of being loyal to rustoria servers my appeal gets deined I have been so loyal to you guys i love you servers is there anyway you can fix it

now i am banned from every server owned by rustoria

[noble terrace]

Correct, if you are banned from one, you are banned from all.

What is your steam 64 ID?

[formal sky]

how long does it usually take for my vip ticket to be resolved?

[keen ledge]

how do i get that

[noble terrace]

?steamid

[marble mantle]

Hey, @keen ledge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[keen ledge]

76561199014008673

[noble terrace]

Unfortunately it looks like your teammate was most definitely cheating, which is why your appeal was denied. That being said, your ban is temporary and you will be unbanned in about 4 days.

[keen ledge]

ok thank you I was really scared i was banned forever

[noble terrace]

Nope! Just a week. 🙂

Not a big deal in the grand scheme of things

[quartz sparrow]

hi admin, I bought vip for id 76561199154294940, this us medium, but it not working now

[noble terrace]

#支付支持

[quartz sparrow]

No access for link

[glass beacon]

@noble terrace I purchased vip but can't skip the queue #1197707086713344121 Please help me handle it

[noble terrace]

Only a few admins can help with payment support. Please be patient while one of them handles your request.

[noble terrace]

#payment-support what about this one?

[glass beacon]

That's my application #1197707086713344121

[quartz sparrow]

https://discord.com/channels/274965952116817920/883058174570135572

[noble terrace]

Yes, click on it and create a ticket

[tropic ermine]

have yall ever gone over 600 for us medium?

[glad tulip]

76561199230923110 seeing if i can get unbanned, banned from making ticket for this, I was banned for having eac alts but my eacs are both over a year or two old and when i looked at the rules it says that they have to be more than 1 year old

[steel marten]

ugly cheater 😦

[thorny dune]

You can DM me all of the accounts involved if you wish and I will take a look

[near halo]

i want to report a group for association in a trio server

[noble terrace]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[upper tiger]

Hello, so i have played with a cheater 32 months ago and i got banned for that and i got banned today aswell for playing with a cheater. Is it going to be perm?

I have played with the guy for so long and i had no clue he was cheating

Please help i like rustoria

[near halo]

yea just dont cheat and u will be fine!

[tender beacon]

no keep cheating, more losers to ban

[gritty garnet]

I just spoke to the admin for you, he'll be reaching out to let you know that you'll be perma banned. Sorry to pass on the bad new.

[near halo]

well he is the voice

[honest wharf]

will my appeal be thru support on the webpage or thru discord?

[west radish]

Why was my appeal denied? <@&274971100184576010>

[upper tiger]

No pls

[noble terrace]

!appeal

[marble mantle]

Hey, @upper tiger

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[noble terrace]

!appeal

[marble mantle]

Hey, @honest wharf

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[west radish]

@noble terrace Can you look into my appeal it was denied no reason given and most of my teammates were unbanned already

[noble terrace]

No one was unbanned

[upper tiger]

My appeal also denied no reason given so i came here to cry 😭😭

[noble terrace]

?steamid

[marble mantle]

Hey, @upper tiger

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gritty garnet]

I already told you the admin will be reaching out shortly

[west radish]

Hmm ill have to ask then because thats what they said anyways how long is the ban for then?

[noble terrace]

I am looking at everyone's ban right now. No one is unbanned lol. Theirs and yours are temporary and will expire in about 4 days.

[west radish]

Alright maybe next time you should put that in the ticket

[upper tiger]

76561198975060363

Pls i dont deserve a ban

[noble terrace]

Will pass the feedback along. But your ban timer should show in the disconnect message when you try to connect to a server.

[gritty garnet]

I just spoke to the admin again, he told me to tell you he's tired of you complaining and nothing he can do besides play a different server moving forward

[noble terrace]

It's a 7 day ban

[noble terrace]

water -_-

stop acting like staff

[gritty garnet]

^He's lying

[upper tiger]

Can i get a discount?

[silver root]

I bet they are spending just as much as they are making.
Servers aren’t cheap nor is DDOS prot.

Ran a few previously

[smoky basin]

@noble terrace

please help me the unban site wont let me login to steam

[noble terrace]

no you need to wait out your ban

[smoky basin]

im trying to appeal a ban and it wont let me

[noble terrace]

why wont it let you?

[smoky basin]

im signed into steam and it wont let me get past the page

[reef mortar]

how do you talk to an admin?

[noble terrace]

can you send me a screenshot?

[noble terrace]

what do you need help with

[upper tiger]

Ok boss. Are you sure its 7 days because i dont see a time when i enter a server

[noble terrace]

i am positive

[reef mortar]

theres a guy in an attack heli preventing other helis from taking off of the pad

[upper tiger]

Thanks boss

[noble terrace]

unfortunately griefing is not against the rules

[reef mortar]

that is tough

[languid crane]

hey admins, i waited 4 hours to get in and my pc crashed, is there anyway to get back in rn or am i screwed, i figured theres nothing yall can do but my buddies wanted me to ask 😂or is the priority skip only for disconnects

[rotund hazel]

Sry man, admins cant do nothing about it. You just gotta wait back in queue

[languid crane]

damn, maybe i can get in tommorow

[warm patrol]

@noble terrace sweety i just waited 5 hourss in q then crasshed instantly when i got in please help me

[languid crane]

same, they said they cant help.

[noble terrace]

how did you not get VIP :/

unfortunately can't manually skip people

[formal sky]

when will vip be restock for us medium

[slender spruce]

Hey can I please get a reason why my appeal was denied??? Appeal #95b6da

[noble terrace]

Denial means your ban was found to be correct. You were definitely playing with someone who was cheating. Since it’s your second in a short period of time, your ban is a bit longer. You’ll be unbanned in about 10 days.

[slender spruce]

I understand but that was actually a whole coinincidence situation, if you have logs to see who has codes and if they dropped or roamed with us it didnt happen once just sucks

[jagged socket]

will us med vip ever be restocked?

[left helm]

76561198019583383

[silver root]

!report

[marble mantle]

Hey, @ebon ocean

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[compact storm]

/ticket add hard cheater at airfield 76561198019583383

[marble mantle]

Hey, @compact storm

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[thin plover]

!ticket

[marble mantle]

Hey, @ebon ocean

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[thin plover]

make a ticket

[sinful apex]

please, help! on the main server, a player with the nickname kizs is using a door and a chair to cheat the texture!!!

[jagged socket]

will us medium vip ever restocked

[subtle cape]

Yes, at somepoint they will

[ocean void]

!ticket

[marble mantle]

Hey, @sinful apex

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[blissful scarab]

0.0

[near halo]

i got muted in chat and would like to appeal can someone send me a link?

[wraith star]

connection attempt failed rustoria eu medium?

[near halo]

i also want a non-biased mod to look at my appeal because ik some bad clan members be doing some shady shit

[subtle cape]

!appeal please

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lyric basalt]

You literally sayed N-word in chat 💀

[subtle cape]

💀

[near halo]

what indicates the fucking n word?

[lyric basalt]

If you think your mute is incorrect feel free to appeal

[near halo]

I sent the appeal.

[humble zealot]

gu

say info why me baned its hakicng

[weak lichen]

US LOW POP Just went offline

[blissful scarab]

[weak lichen]

Back online now

[short drift]

Hey, I got banned over a week ago now for being invited to a team with a cheater on it and therefore banned for "playing with a hacker". Is this a permanent ban or temporary?

[lyric basalt]

Usually 7d ban

[short drift]

It's been more than 7d

[lyric basalt]

!steamid

[marble mantle]

Hey, @short drift

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[short drift]

https://steamcommunity.com/profiles/76561198293905469

[lyric basalt]

Hey there you will need to appeal

[lyric basalt]

!appeal

[marble mantle]

Hey, @short drift

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[short drift]

I have to login 💀

My steam guard is on a phone that doesn't work anymore so I can't log in on desktop, if there's no other way to appeal it's ok

[lyric basalt]

Just click on link, log in and put there as much informations as you have

[shadow hedge]

blatant cheater

[lyric basalt]

The only way how to solve your ban

[lyric basalt]

!ticket

[marble mantle]

Hey, @shadow hedge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[shadow hedge]

flying up walls on rustoria long 765611995598307

[lyric basalt]

Please make a ticket and don't call them out in chat

[marble mantle]

Hey, @short drift

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[blissful scarab]

How to purchase membership

[vivid ledge]

.CO. CO EU Half Month

[ocean void]

!report

[marble mantle]

Hey, @gusty basalt

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[ocean void]

!report

[marble mantle]

Hey, @vivid ledge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[ocean void]

https://rustoria.co/

[civic pilot]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[open ibex]

No one in our team is a cheater, this is a huge misunderstanding

[civic pilot]

!appeal

[marble mantle]

Hey, @open ibex

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tribal marten]

My friend has been banned. I want to know why and how long it has been banned This is his Steam ID ：76561199148492046

[civic pilot]

after your friend makes an appeal,
Standard response times are 1-3 business days but can be more or less based on the situation.

[tribal marten]

I know we can appeal, but now all teammates have been banned. I want to know how many days teammates have been banned

[civic pilot]

its up to the banning admin.

but most commonly 7 days.

[tribal marten]

Can you help me check? The server is not showing any prompts

[civic pilot]

if they try logging onto the server it will say.

[tribal marten]

No time prompt for playing with hacker

[civic pilot]

okay in that case you will have to include that in your appeal and wait for the admin to reach out.

[tribal marten]

Is this reason because of playing with hackers

Is it because he is a hacker that banned us

[civic pilot]

if you were caught playing with a hacker yes.

[midnight dock]

hello

[deft kestrel]

Waiting for my unban, which I received for no reason. DAY 37

[marble mantle]

Hey, @west jetty

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[midnight heron]

hello mods i am playing us medium and small oil rig isnt respawning for so many hours can you fix it

[fiery wedge]

Is the vip for eu medium already sold out???

[civic pilot]

!vipstock

[marble mantle]

Hey, @fiery wedge

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[midnight heron]

@civic pilot CAN YOU RESPAWN SMALL OIL RIG IT HASNT RESPAWNED FOR HOURS

@civic pilot FIX THE GAME I WONT PAY FOR VIP AGAIN IF ITS NOT FIXED

@civic pilot CAN YOU ASK SOMEONE THAT HAS

[ocean thistle]

If it hasn't respawned then most likely someone is around the area preventing it from respawning.

[midnight heron]

I CHECKED

SO MANY TIMES NO ONE IS THERE PLEASE FIX THE GAME IF SOMEONE LOGS OUT UNDERWATER IT COULD PREVENT IT FROM RESPAWNING BUT WHEN YOU LOG OUT UNDERWATER YOU DONT DIE APPARENTLY

THE RADIATION WAS CREATED SO AFTER YOU LOOT OIL RIG YOU CANT BE NEAR IT BUT IF YOU LOG OUT YOU WONT DIE FROM RAD POISONING CAN YOU FIX IT FAST

[hexed nimbus]

Just FYI your CAPSLOCK seems to be stuck

And something made by game makers can’t just be fixed by owners especially not on official servers you need to let facepunch know so the can fix it make a suggestion report trough F7

[royal knoll]

eu medium is ok? its laggy hard but ping is fine

[wintry hedge]

very big lags on eu medium

[royal knoll]

60sec+delay

[wintry hedge]

i waiting 2 minutes for send message

xd server is dead

[wraith star]

fix lag eu medium

[wintry hedge]

"Heartbeat timed out" xDDDDDDDDDD

[quiet vector]

eu medium die )

[wintry hedge]

server lagging again

[wraith star]

FIX LAG EU MEDIUM

[blissful scarab]

我现在改怎么办我变成哪吒了

[lyric fern]

damm you guys have some nice servers man

[blissful scarab]

@ocean thistle我操 服务器卡了

[static hinge]

speck english plz

[near halo]

speak english pls

[pearl ore]

any admin here

[stark bronze]

<@&274971100184576010> Rustoria 2x EU biweekly need admin

[raven mist]

Why?

[ocean thistle]

biweekly? If you're reporting for Anna, they're already gone

[abstract kiln]

why does it constantly crash stories from the servers, a lot of damage has already been caused by this, I no longer have any desire to play, I bought VIP, even this does not help and this is the queue.....

[lucid tinsel]

ı cant joın server when my que is finished games is crashing

[blissful scarab]

1

[shrewd prism]

HOW LONG DOES IT TAKE FOR EU MEDIUM TO RESTART

[abstract kiln]

why does it constantly crash stories from the servers, a lot of damage has already been caused by this, I no longer have any desire to play, I bought VIP, even this does not help and this is the queue....

I don't see anything wrong with this, since maintaining servers costs money.
However, it is extremely unwise to re-queue after an EAC communication error has caused the line to drop. There must be protection against falling out. Can you somehow compensate for the damage?

[blissful scarab]

0.0

[toxic shard]

#feedback-suggestions message

[exotic quarry]

@toxic shard id: 76561199117875283 vpn ban ..

[radiant sorrel]

my computer station kicked me im in 63 player q on medium please skip me please

[abstract kiln]

why don't I have a VIP even though I bought it. Why do I have a queue?

[balmy cypress]

#payment-support please make a ticket

[abstract kiln]

I was buying a VIP, but I still have a queue

[toxic shard]

read the message above from luke

[abstract kiln]

What's the ticket?

[radiant sorrel]

for speeding

[steady radish]

!TICKET

[marble mantle]

Hey, @steady radish

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[wintry solstice]

<@&274971100184576010>

[toxic shard]

why would you TRY to ping us without even asking anything ?

[wintry solstice]

drag me in a call maybe im sitting in waiting for support

[toxic shard]

I'm affraid I'm not available for vocals

you can ask your question here

[bold lotus]

Why did I check my ban history on the bans website and didn't have it, but I was inexplicably played with hacker at Sea Main ten minutes ago!! Please give me a reason, okay!

i need help admin

[toxic shard]

Check if you are connected with the right account, if it is the case, wait a couple of minutes and try again, there might be a slight delay

[stray heath]

way its only 600 people allowed in eu main make it 750

we need thet high pop

[icy adder]

Hi guys, suddenly after new year I got banned from Rustoria SEA MAIN bcs of hacking (the written said). I have been playing in this server for so long and never use any cheat, can someone help me? thanks before

[half lagoon]

I have been kicked out of the server 3 times today and sat in a 300 person queue because an error comes up and I’m not the only one that it is happening too

On eu main

[toxic shard]

what kick message do you get ?

[abstract kiln]

fuck in the next 3 hours it has already crashed 4 times bitch, please can you skip me without a queue why can't you play romally?

[icy adder]

can admin help me?

[toxic shard]

!appeal

[marble mantle]

Hey, @icy adder

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[abstract kiln]

bl why does the game play consist of how you just stand in line

[toxic shard]

#support message

[icy adder]

will do, thanks!

[toxic shard]

make a ticket #payment-support if you bought vip and still are in queue

[blissful scarab]

@toxic shardWhy was my account banned by the server

[toxic shard]

ask @lyric basalt 🙂

[blissful scarab]

@toxic shardI need help

Who do I need to ask 👀

[abstract kiln]

please let me through without queuing all day to play, I can't get tired of just logging on to the server, why should people suffer because of a fucking host

[old elm]

admin i just crashed please can you help me for the queue

[abstract kiln]

@toxic shard please let me through without queuing all day to play, I can't get tired of just logging on to the server, why should people suffer because of a fucking host

[toxic shard]

not a host issue

[half lagoon]

Corrupt or invalid backend message like I have played for like 30 mins and queued for 5hours

[old elm]

admn please can you help me

[toxic shard]

EAC error, that's not up to us, it means there is a connection issue between you and EAC

[toxic shard]

Nothing we can do for you i'm affraid

[half lagoon]

What should I do

[abstract kiln]

Please let me through without waiting in line for 2 days I've been trying to get in

[toxic shard]

Complain to EAC/FP 🙂

[half lagoon]

Thx

[old elm]

Marc please can you take ticket network 5796

[toxic shard]

There is no point opening ticket to ask for skip queue

we don't do that

[old elm]

but i just spawned and i crashed

[toxic shard]

Same response

we are not allowed to skip players

[old elm]

and i take 350 queue more x)

[toxic shard]

for the same reason we don't have grace period

we can't afford it because of our size

[old elm]

ok

[sturdy thicket]

hi i bought VIP yesterday and its not working today

[lyric basalt]

Please open a ticket in #payment-support

!cancel @rugged edge

[marble mantle]

Hey, @rugged edge

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[lyric basalt]

@rugged edge

[sturdy thicket]

where i can find transaction ID ?

[static wasp]

1112

[blissful scarab]

@lyric basaltDo you have time now? My translation has arrived@static wasp

This is my translation

[lyric basalt]

!ticket @upbeat gust

[marble mantle]

Hey, @upbeat gust

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[upbeat gust]

!ticket

[marble mantle]

Hey, @upbeat gust

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sturdy thicket]

Hi sorry again where i can find transactionID on store ?

sorry again can please someone tell me where i will find transactionID ?

[tender ravine]

does anyone know how to spawn with a rock skin on all servers without choosing it and dying?

[silent pilot]

what should I do if my teammates kick? they play for 20 minutes and they get kicked, they are fucked, are you doing this to buy VIPs??????

[minor temple]

if you log into the store and go to my account in the top right you can scroll done and see it

[storm storm]

I can see why they have so many Wipe issues in Rustoria every other week. Several of the Server admins are very uncouth and untrained. @toxic shard If you are going to represent a server on Rust, try to put some more effort into customer service. You can even try Google.

@old elm EAC errors are related to Easy Anti Cheat. There seems to be communication issues between this and Rust files, this happens post updates - Likely due to Devs not testing properly after their weekly updates.

You can try to verify game files as a first step, but recommend reinstalling Rust. Check out this Article: https://support.facepunchstudios.com/hc/en-us/articles/360019318037-EAC-Authentication-Timeout

[minor temple]

You just need to click on the button that looks like this

[sturdy thicket]

@minor temple i got Date of Transaction, Value, Payment Method, Game, Package, Steam ID and Expires nothin about transaction ID

[raven mist]

Not sure whats Marc doing wrong here? He's just being completely honest

Also very unsure what that has to do with 'wipe issues'

[minor temple]

Yeah I thought it was sorry, Um I think you should be okay without it for your ticket

[storm storm]

Poor communication, no effort put into trying to find an answer to help people that use your server. Read the responses.

If he is unable to research issue resolution due to lack of trying, then why would your server wipe days go smoothly? The answer is they do not go smoothly, likely related. Lazy admins = Poor server administration.

[sturdy thicket]

@minor temple ok thank you very much. do u know how much i will need to wait ?

[minor temple]

Someone from Payment support will be with you as soon as they can. I don't have an ETA at the moment sorry

[raven mist]

These issues have been addressed multiple times in #announcements . Theres nothing you can do against EAC kicks because its completely out of our control and out of your control as a player because they will still happen. And what wipe issues are you talking about? How would Marc be involved as an admin in wipe issues?

[storm storm]

Then why was I able to provide a solution?

[raven mist]

You did provide something that wont help. Because if you would've read what i said above it will still happen

We can always tell players to verify their gamefiles when having these eac kicks but they will simple come back

[stark hill]

Minecraft server please

[raven mist]

#general please 😄

[storm storm]

Confirmed with 8+ members from my team whom no longer have the issue. Please do not make hollow statements.