#support
1 messages · Page 401 of 1
i want to do youtube content being an administrator to get more subs lol
i also want to help one of my favorites servers
wow
is there a way to be a administrator or staff?
#staff-applications to start as a chat mod and work your way up! unfortunately you won't be able to broadcast anything publicly though
oh
i cant send the stuff that i have to base because it says that i cant afford
also ty it helped me now i can use shop
okay i see
do i need to pass tests?
please look at my ticket
to be a administrator
There is an application and interview process yes. But you need to work through ranks from chat mod to admin
ok
what do you mean send to base, how, witch server ?
bro
jyrcella do u wanna duo?
I opened a ticket but I never play with this server, why does it appear for me?
Admins unfortunately cannot play on Rustoria, but #looking-for-group could help you find a teammate!
if i get admin i cant play with my duo?
@languid dagger and @mental flax it can take 2-3 business days
but ok
You already submitted an appeal
correct. anything below admin can still play on rustoria though 🙂
people kinda toxic but. THATS RUST
yeah there are not the fastest
RUSTORIA MAIN. i have stuff at outpost and i want to give my stuff to my friends at base and it does not give me the oppsion to do that and i got 500 scrap
their vending machine is probably not set up correctly
to accept the transaction
it is
Because he did not find anything on me and he appealed. He is accusing me of having another account. How can there be an admin who has these powers and does not know whether I have another account or not? He did not show me the other accounts and I told him that I only have this account.
hi, i seem to cant connect to the server (sea long) or see it in server list, i tried with IP and still doesn work
Because you do have another account
We don't provide evidence to players
But you know what it is, because it is yours
What loophole did you make to find this type of addiction?
We are not going to tell you how we know
Wait for a response to your appeal
ok thank you
yo jyrcella how do i get points from the shop
Did the vending machine work before or just installed it ?
just based on play time! you earn them over time
Man, I've been playing the game for a few days, and I bought my computer two weeks ago. I can prove to you that I'm new to the game.
!ticket
Hey, @vocal relic
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Except you're not and there is no point arguing it here
hey man, it still doesnt work
also jyrcella how much points do i get per hour
thanks for the assist though, i will make a network ticket
jyrcella how much points i get per hour
There is no point in arguing because I am speaking the truth. This is how you treat players. You are the only players who buy cards from you and supporters. Do not treat them this week. If you knew who I am, you would not say this anyway. Thank you.
@noble terrace
try this: connect 205.178.183.221:28010
how much points do i get per hour
let me check
We know that you have more than one account
lol
Just wait for your appeal
oh this time it worked!
thank you!
it did work
never seen a more blantant liar
sorry to bother but how do i knwo what happend to my appeal? where would i see the update?
does anyone know how much points do i get per hour
2-3 business days it can take to process
Now it has turned like this and there is no responsenever seen a more blantant liar
ban evasion
where do i see the descison that was made ? how will i know when one is made?
bro can someone HELP ME BRO PLEASE
same website you used to appeal
mat lol please be patient
ok sorry to bother thanks guys?
you literally just asked your question
the shop doesnt say how much ponts u get tho
no bother!
thats kinda bad
@whole raft it worked before and now i cant do it
and i told you i would find out for you
ok but please add the information to the shop
atleast we have to know how much right
you will know your total balance
how?
the vending at the other side should sell stuff that you have at outpost, then you pay 20 scraps fee to send it over. So what are you trying to exchanges ? they have to put the stock to exchange on their vending too
yo i also followed all social media. how do i get the loyal rewards @noble terrace
its in stock and they did the exchange right and i have more then 20 scrap
and they are drone accessible ? can you buy something else from any others vending ?
yo i also followed all social media. how do i get the loyal rewards @noble terrace
do /auth again
and then you can do /kit to redeem them
I don't see that you followed Twitch. Try again
YouTube linking doesn't work currently
<@&274971100184576010> just got banned from rustoria long us for "playing with hacker" the guy who got banned simply added me to his team ui u can background check that and everything i met him ingame and we pvped like twice together we live in different bases
yeah but what happened to the steam one
they left me on team ui so i guess it banned me too
!appeal
Hey, @cinder vigil
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
leave steam group, do /auth, wait 10 minutes, rejoin steam group and do /auth again
k
I made an appeal please help asap i was banned for no reason bc of this random dude who invited me to his team
sorry there is a 2-3 business day delay, cannot rush it. You can follow the status on the same place you did the appeal
wtf man this sucks
yes they are
tickets are so slow today
humm im out of idea here, maybe @noble terrace can think of something about why he cannot send stuff to his friends vending . Did you get a error that you can show us
Tickets take 1-3 days, pld be patient
wow kind of like you told me that once already today
And yet you are still complaining that it's slow 🙂
Please be patient
woah
hi i was responding to someone called nga in game and i got auto muted for it on rustoria us long, my name is teddy on there
i will send you in privet
i submitted an appeal but seeing as it was super obvious hoping it gets solved soon 🙏
@whole raft i sent you in privet
no post here please so other can see
i cant sent a pic here
image link like imgur will do
how do i do that?
hi toaster do u handle mute appeals
is there an admin on eu main ?
@whole raft
what seem to be the issue
what is the question
theres 2 cheaters just running around on airfield
i got muted for responding to someone and saying their name, i think it was an auto mute - i submitted a ticket but its a 12hr mute so hoping to get it waived
i can privde clips and profiles
!report
Hey, @modern stirrup
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
thats gonna be like a day
my appeal was denided time to do self harm
I understand the frustation, but we have to log the proof, and someone need to do the report
@whole raft my friend cant do it as well\
can you try with wood instead of a rock ? if you don't have wood there is plenty in the safe zone for you to grab, just an idea...
still cant
did it with a charcoal
hello , how can i report a guy in us long and creat a ticket ?
@whole raft cant u just spactate and see for yourself ?
its very hard getting a good clip
cuz hes not aimbotting hes just wallbanging
no the way you have to do is to report. Send clips, the admin will see what is wrong and deal with it
You are unmuted
good method of keeping cheaters away huh
all they have to do is just not spinhack and hes good xD
thanks ❤️
can you tell me how i can make a ticket to report someone ?
You don't HAVE to include a clip. Just make a ticket and we'll look into it
!ticket
Hey, @worn tendon
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
amazing ! thank you
@whole raft need help
!ticket
Hey, @jagged thicket
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
open a ticket in that case, sound like a bug and need to be checked out
!ticket
Hey, @jagged thicket
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
and explain what you tested (wood, charcoal) and provide the imgur as proof + your inventory + the image of the other vending machine if you can
@whole raft sent
Admin im stuck in between trains i need help i cant get unstuck
is there any estimate between ticket reports and actual action ?
1-3 business days
It highly depends on the type of ticket you made
-_-
Was it an appeal ?
!ticket
Hey, @hybrid tapir
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
can you tell me , how much time for a ticket a this moment ?
witch kind ? if it is an appeal, it is 1-3 business days, else is it as quickly as they can
for cheating
as quickly as they can then
ok but for now we are locked at our base becaus he is aimlocking us
NVM HE GOT BANNED XD ty toaster for help
nice, good to know! have nice day out of the base now 🙂
10x eu kicked alot of people out
HELLO BRO
many time's
Rustoria EU LONG HELP SERVER
so when a cheater gets banned do their bases get removed
stream auth timed out @sacred briar ?
me 2
what do u need
y am i on a constant 4k ping/
Im having some mad lag rn, keep getting timed out 😦 US long
i need help
no bps eu 10x is fked aswell
time out SERVER EU LONG @last edge SERVER LAG
aware of lag, pls be patient
BEN BU OYUNA PARA VERİYORUM BİDAHA ATARSA ANANIZI SİKERİM
omG
i keep geting mad lag and timed out every time i join the server
❤️ w admin
ROLLBACK??
@torn bronze laaaaag, disconnect pls restart
so any idea why us long is broken
UNRESPONSİVE
@compact wyvern why do i get timed oput ever time i joinnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
Hello, i am getting constant disconnect: Timed out on us long
EU Main going down every few mins
@compact wyvern
So im about to raid a cheater base and my teammate cant connect guys. This is a very very imporant issue that needs fixed asap so I can get all my loot back from the cheater. I hope you understand why this is an issue and I will give you a kiss if you can let him in please and thank you
do you have 2k hours on one server?
have to wait until 2k friendo
why me kick the server
Bro eu medium lagging too much
what a nice server eu long jezus
@noble terrace EU Main lagging
Aware of the lags guys, please be patient
everything is lagging af
let the admin works 🙂
fix it
rustoria server lag an timed out evry 30 sec...
We know servers are having issues right now
like how...
MINE ASWELL DO A ROLLBACK
let us know when theres an update 
i lost 30 rockets
upgrade the server host. pay more instead of less. to safe money.
not a quality of host issue
why is more servers lagging than.
we lost stuff
Sorry to hear that 😦
dont do it anythink
Unfortunately we cannot reimburse loot since we are an Official server
i think it fixted
Not fixed
broooo stop servers
and 5 minutes later kick the server
exit the server
ANNENIZI SIKIM
im done with this server wtf
ŞAKŞUKA YAPAYIM ANNENİZİ
No Official server would reimburse anything I'm afraid
yes it is official but its also x1 and i lost many hours of farming
why are yall complaining ab loot its rlly not that serious
hours are serious
bro womp womp go make a play outside someones base
We both pay money and waste our time, my friend, why shouldn't we tell you?
clearly you dont play the game
get out
@eager bone you must be a kid
get out?? ur mad about one kit go outside
what could they possibly do ab your loot and they also said its a rust issue not a server issue on top of everyone would be like WE LOST ALL OUR LOOOOOT
go get ur shit back u fucking virgins it takes 5 mintues
are you an admin?
why can i not get back in the server? i always get "steam auth timeout", however, i can join other servers.... all except this one
Isn't it forbidden to surround the places in this game with walls?
eu medium laggy asf
can someone fix it me and my friend get disconnected everytime
how do i fix my steamauth
<@&274971100184576010> fix vanilla eu main
pls restart eu long
Fix all servers
If you don't need support please refrain from posting in this channel. Commenting about the widespread issues that we've already acknowledged does not warrant support.
how long will it take for you to fix your servers its so fucking annoying getting kicked every few fucking minutes
ПИДОРАСЫ , почините сервер, я из за вас 3 калаша проебал , хуесоссы ебаные
ПИДОРАСЫ , почините сервер, я из за вас 3 калаша проебал , хуесоссы ебаные
why do i keep geting fucking timed out like fix your shitty servers
can you fix Rustoria EU LONG server?
ANANIZI S'K'M
lan can
he
as i understand i'am not the only one who have problems with connecting now?
efendim
If you don't need support please refrain from posting in this channel. Commenting about the widespread issues that we've already acknowledged does not warrant support.
ye
jyrcella best admin in the world
meat ride is crazy
Please leave the channel if you don’t need support.
we need support on server lagging
okay sorry bro
For the third time — If you don't need support please refrain from posting in this channel. Commenting about the widespread issues that we've already acknowledged does not warrant support.
server us main is loading rn
this is insane... dunno what happened but i was in outpost when i got dced, now i got in and im dead in the middle of the map... losing all my stuff...
5x No Bps Trio same lag issue
@sinful furnace right when i walked out of outpost me and my buddy dced and lost both full kits and much more bro
Just got my head bashed in by a just spawned guy with a rock while i was lagging. Clearly it's not affecting everyone
FIX US MEDIUM
as soon as i spawn in this kid just earing my full kit
If you don't need support please refrain from posting in this channel. Commenting about the widespread issues that we've already acknowledged does not warrant support.
unlock gen chat and we wouldnt be in here complaining
Help pls Rustoria EU Main
Fix us long
us long
No it's locked for a reason
is getting nuked
we need support!! you are probably nr1 admin, right??
How long were you logged out for?
I can check the timing, but we won't be able to return anything that you lost :/
What's your Steam ID
devs are working on fixing
but how the f did i get killed while i was in outpost? thats my issue... i was in outpost for over an hour before the dc.... so rollback is impossible
what is your Steam ID
@noble terrace im talking about getting my shit back, as soon as me and my buddy walk out we get looted cause of your server issue that hundreds of people are dealing with
We cannot reimburse loot unfortunately
Any ETA on how long it might take for the servers to be fixed?
What's wrong with EU Long?
он блять работает на половину
что с мейном я выхожу с калашом
Hi! Im a VIP on two rustoria servers. How do I get privleges here in Discord? For like general channel chat?
Please don't type in here unless you need support. Thanks!
!link
Hey, @chrome crystal
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
все нахуй в закат меня откидывает и лутают те кто не вылетают
v14 controling main eu
pls type in this chat if you are having issues and require support
!verify @edgy basin
Hey, @edgy basin
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
@edgy basin you're welcome, if you ever need any more assistance let me know. my dms are always open. Have a good day!!!
can some please help me
need help server down
Do you guys use pornhub servers?
need help server down
need help server down
need help server down
Need help server down
Need help server down
is something wrong with main?
trying to raid 337 clan cheaters and get them off the server because ur shitty admins cant ban them
its locked??
General is locked monkey
you can still read it
its locked btw
i need support
i think something is wrong with the servers im getting steam auth discconect !!!!
Disconnected: Steam Auth Timeout
Disconnected: Steam Auth Timeout
Disconnected: Steam Auth Timeout
guys i cant connect!! 
I donated to the server and this is what I get
i paid jacob for feet pics and he wont send them!
Hey, @solar jacinth
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
go read the message in general
so rude of him!
all good rn? or still problems
still
i need support the us main is still down, when are youguys going to fix the problem?
they are working on it, when is still unknown
gj man
theres a guy streaming rust cheats in your voice channel
bravo
Thanks for letting us know 
Already banned 🙂
oh okay
you will say info here? When it will end
What r u actively doing to fix the current issue
^^
lorie & Jyrcella are eating ramen ngl
but on a serious note, our dev team is looking into it and working with out hosts to resolve the present issues, sadly I have no updates at this time regarding an ETA.
i only make $5.44 an hour guys after paying all my bills i had to choose between rustoria wipe pass or feeding my kids OBVISOULY i chose wipe pass because of the great quality of rustoria servers but now i am starting to regret my decision..........\
uhm
hes from zimbobobobway
So I spend days playin on the servers have put atleast 100$ into the serve worth of Dono and eating ramen is the reason I can’t play
obviously you didn't donate enough Aiden! this all comes back to you
i only make $0.30 an hour guys after being a lady boyin the red light district of thailand i had to choose between rustoria wipe pass or not getting railed by a white guy OBVISOULY i chose wipe pass because of the great quality of rustoria servers but now i am starting to regret my decision..........\
"but on a serious note, our dev team is looking into it and working with out hosts to resolve the present issues, sadly I have no updates at this time regarding an ETA"
Read below the first line
may god have mercy on the admins souls
agreed
Cant wait to use my cs degree to fuck aiden
you will know 🙂 stay tuned
alright yall if you dont need support pleaseeee stop typing in here
guys please be patient , the admins are trying their best.
open general chattt
but wheres the server?
❤️ do your best all. ty for the support
@noble terrace DID YOU FINISH YOUR RAMEN WE NEED MORE PEOPLE OIN THIS ASAP!!!
I am unable to load into rustoria main it just keeps saying negotiating connection and it will never load in
No ETA at this time unfortunately.
hey there girly pop just wanted to say i think u are handling this whole server issue like such a GIRL BOSS anywats ttyl! slay queen
but my friends are playing right now so idk how it isnt affecting them
hoppel? is that you?
@noble terrace give the hamster cpr🙏
yes
I am not a dev so I have zero control over the current situation guys
The nearest PETCO is an hour away, we are driving as fast as possible, but the traffic is insane
I CANT DONATE MY HAMSTER AS TRUBUTE
guys i think main is down
why is it not affecting my friends but just me
hammy cant die like this he needs to run on the treadmill to keep the servers up!
insanity ^
!mute 327598945796620289 6h not at all please (nsfw)
:ok_hand: temp-muted Fine (@fine5972) for 6 hours (not at all please (nsfw))
jacob ban this loser
DADDY JACOB CAN YOU PLEASE BAN THAT LOSER
fix the server
why can i not load in but my friends are playing??!?!!?!?!?!?!?!?
guys can u pleaseeeeeeeeeee turn on gen chat so i can send my funny memes in it pleasseeeeeeeeeeeeeeeeeeee
where are you from?
the midwest
half my team is in aswell yet half of us cant load in
us?
where are the people from who cant connect?
look at what u have done rustoria
who are in? or out
half my team sleep we just wanna raid
which state
they are all from the west im from the midwest
rough state? @boreal pendant
near illinois
guys my team just screamed at me
im sad
they are california and arizona
its locked atm
and they are playing
please unlock it
Please Aiden, this is a support channel. Keep it for assistance purposes only.
@tough nymph where are the team members of yours who cant connect, from?
you got it boss\
WE HAVE US SEA AND EU THAT CAN NOT CONNECT
whats the disconnect message?
i originally got timed out then i tried loading in and it just says negotiating connection then steam auth timed out
okay, thanks
steam auth timeout
leave it with me guys
and one time i was loading in and them it said timed out
we'll try and fix it now
oh shit i didnt know i was talking to the MR RUSTORIA
can u fix us main too its been down for over an hour
how do u do sir
does it work now @boreal pendant @tough nymph
im reinstalling my game i uninstalled it
team is trying now
lmk @tough nymph
to see if that would work
nah it wouldnt haha
its an us issue not you man
idk i tried everything lol
hahah fair enough, sorry for the troubles mate
okay thanks aiden, gimme a sec
lol
he meant us as in the opposite of you lol not the united states
is there anything i can do to fix it?
is it a ddos
nah its a side effect of dealing with the ddos
what is the problem? a connection issue with steam?
that needs adjusting
yeah
bc there is some questible people from the chinese that have been cheating all wipe and my tickets have just been closed
with clips and all
no way to prove who did the ddos
true
send them back
its a waste of time to do it anyways, everytime we have a ddos that effects us, we'd rather spend time fixing it
thank you Mr Rustoria
than caring who did it
isnt there ways they can get sent back
not really, and even if so, it'd not make us any better than the ddos'ers
im verifying then ill see if i can load int
as we'd be ddos'ing the innocent peoples whos networks have been hacked to send this ddos attack towards us in the first place
man of the people
chop chop code boy
why cant i connect to the main us server whats happining
Read the message in general please
im stuck negotiating connection
@torn heart MAKE ANNOUCEMNET SO PEOPLE KNOW
then steam auth timeout
BUT IT SHJOULD BE IN ANNOUNCEMNT TIO
i havent been able to play for like 2 hours
Sorry about that mate, they are doing their best to solve this as fast as possible
i keep getting steam auth disconnected
Ryan might still be on it with the dev team right now. Just wait a bit for an update 🙂
why does my steam auth always keeps being put in timeout
been askign for 30 mins and no help
theres no how to?
.
just gotta wait it out. get something to eat while you wait
As said, our team is on it. It's an us issue, not you
the server is getting ddos
It is not anymore. We're working on fixing issues as a result of DDOS now.
well its weird cause while i was having this issue my friend was on
samw
oh well if the serve ris getting ddosed then just say that tf
We are aware, please just wait for an update our team is working very hard on it as we speak to restablish all our services at 100%
They are not anymore
thank you
mr rustoria please make me chat mod i will handle all these people who cant read
damn and of course i gotta go to work early so i cant even play the rest of the night i gotta deal with this
basically already one of us
yes king
except for jenx who is so cute and kawaii and small
.... nevermind
omg im loading in wish me luck last time it said timed out
ITS WORKING
half way through
THANK YOU MR RUSTORIA!!!!!!!!
you might crash
dont be happy
just wondering who is the sever host rustoria uses?
i owe u all new vips renewel
last time it did this it said i timed out and it stopped working
^
a good one 😛
its hosted on my laptop from 2003
slay queen
im in!
each admin has 1 individual server in their house, mine for example is US small, hosted on my ipod nano
im hosting one on my DSi
can i host one in my laptop with 1gb ram and an intel atom processor?
its outsourced to me
fine now? @tough nymph @boreal pendant ?
yes king
you should host that shit on a gameboy
my team is on
enjoy your raiding
why not a flipper zero?
337 is outside my base bro
please come watch this on toria main
it fixed?
Should be yes, can you try ?
ok i will
mine loading rn
im on US main now
thanks for confirming guys
yay i think youguys got that old 2003 laptop server back up from the grave lol
sorry for the troubles! be assured we're watching to make sure no further issues arise
*2002
thank you king
#general has been unlocked. Any non-assistance related message should go there now ! Thanks guys
THANK YOU!!!
Mr Rustoria always delivers
Where are the Rustoria US Los Angeles servers?
is there a turret limit on rustoria us long?
it is 12 now
can you use a vpn or exitlag on rustoria
Yes
US LOW POP - This server is a lag fest. We can't MLRS and MOVE! Fix this laggy server already
2 wipes in a row. 10 second lag times. FIX IT!
Where are you from? Feel free to DM me
I'm living in Louisville
I am in a group with 10 people on this server and ALL of us are lagging for 10 seconds at a time.
Checking
MLRS is frozen in the air...
Server lag or ping spikes?
Been this bad for 2 days.
The server is just freezing up for 10 seconds and it will clear up for 2 seconds and freeze again.
Server seems fine, could be an isolated network issue
Everyone in the server is saying it on chat
Same country and/or states?
Server performance looks fine but I saw a recent spike
Could you let me know if it's any better now?
Seems to have cleared up
If this is an ongoing issue - feel free to create a ticket in #network-support-old and ping me if it happens again
hey it says that my vip on us med expires on 20.01.2024, but as im ingame curretnly i dont have vip
Hey, please create a ticket in #payment-support and the correct team will be able to help you with this
The server is still lagging up
Can you just spawn in and come to L5 and witness it yourself?
Is it regional lag?
!vipissue
Hey, @onyx basin
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
I'm not sure. Chat is going crazy with all the lag
Could you send me your SteamID?
Ye ssir one second
!steamid @weak lichen
Hey, @weak lichen
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
I believe I've sent it
Got it
Sent you a DM
@wispy loom coukd you check my payment support ticket please
Only a limited amount of people have access to the needed details
Someone will get back to you shortly
im eu on na medium, got a 350 ping rn i usually am getting a 150ping max. i restarted everything nothing changed
Could you make a ticket in #network-support-old ?
ceo of oil on US small is hitting players with a crossbow from 200-400m away
I’ve submitted ticket but he’s doing it to everyone
Player is already banned
It looks like this player was dealt with but I do not see any tickets regarding this player. Make sure you use our ticket system in-game with the command /ticket or on our website at https://rustoria.co/support as this goes directly to the admin team for the fastest response.
This player is banned and definitely not on the server
hello, i have a problem, i have 40 more ping than usual, and only on this server.
!network
Hey, @kind swallow
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
Anyone know will use of VPN can cause a hacking ban?
It's extremely unlikely, but if it causes you issues, let us know and we can fix
my friend receive a hacking ban on US Monday server, but we were playing on US medium
he might join that server by mistake, and hes using VPN to stablize his network connection
what is his steam 64 ID?
It should be fixed now. Please tell him to wait 5 minutes before trying to connect
I do appreciate your help, I will let him know!
is us medium server ok? I can't join the server
what error message are you getting?
@noble terrace disconnected: connection attempt failed
@meager rain i'm korean and it seems another korean player can't join either
any idea?
can you try using the IP? connect medium.rustoria.us:28010
@noble terrace not working
please make a #network-support-old ticket in that case
@noble terraceok ty
someone is esping on main beyond belief
!ticket
Hey, @fallen marten
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!ticket
Hey, @gray quarry
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
do I open a ticket to get vip back?
do you mean that your VIP isn't working and you are in queue?
Something like that I had VIP on medium on force and during the wipe my name wasn't yellow and I was in queue earlier but I want to get it fixed before next wipe
same thing happened to my buddies but I think they got it fixed idk how tho
I got kicked even though I didn't use any cheats.
oh just make a #payment-support ticket, I believe the few admins available to look into those are sleeping right now but they will get to it asap when they are awake 
what is your steam ID?
Spica
It's strange that I was defeated even though no one used cheats.
!steamid
Hey, @wispy bison
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
ty
76561198973239439
you need to make an appeal my friend as you were banned for playing with a cheater
!appeal
Hey, @wispy bison
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
My friend denies it. What kind of cheat specifically do you use?
Is there evidence of cheat use?
it's up to you if you want to keep playing with them but if they believe their ban is wrong as well they can appeal
we do not share evidence for good reasons
Please answer if you have it or not.The instant replay from the last minute is also available here.
we won't show you anything 🙂
make an appeal
but we are very sure in our decision to ban your friend
You don't have to show it. Please answer with yes or no
why are you trying so hard to argue that your friend wasn't cheating?
I've told you to make an appeal and your friend was cheating but he can make an appeal as well
I've told you to make an appeal and your friend was cheating but he can make an appeal as well
huh...
We are Japanese and are here to improve our gaming skills despite the ping difference with other countries.
In other words, we have no reason to use cheats.
sure... you can write all of that in your appeal
I am getting the same issue on Rustoria Medium as well but I have other teamates that are currently loaded into the server
!appeal
Hey, @subtle blaze
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @subtle blaze
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Then wait for a response
Standard response time is 1-3 buisness days
The admin who banned you felt they had a reason to
They will look into your appeal to see if you are able to get unbanned or not
thats crazy i have no eac ban etc 12k hour does it make sense no
?steamid
Hey, @subtle blaze
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198212628499
should be fixed. wait 5-10 minutes before connecting
thank you
i just got kicked from us long and now i cant see the server what is going on?
Same with US Main
same with 5x trio us
your friend seems to be cheating
oh
Is anyone else unable to connect to Rustoria US Medium? I am still getting the "Connection Attempt Failed" message and have reset everything. only server that doesnt work
Where are you from?
I am in south Korea
us.mian what is after the next clearance
South Korea
There seem to be issues specifically with Korea right now. Can you make a #network-support-old ticket please?
Yes i should have alrady done that
What do you mean?
us.mian What time is the next clearance
@cyan solstice
IP: connect main.rustoria.us:28010
Next Wipe: <t:1705608000:F> (<t:1705608000:R>)
Wipe Schedule: Thur @ 3PM EST
Blueprint Wipe: Force Wipe
Map Size: 4500
Team UI: 16
Vote for Next Map
You mean kills and deaths?
Yes and other data
Thank you
Is there a fix in work?
not yet. can you try using a vpn?
I will try that now. Cant that get you banned though?
it's a risk but if it happens we'll fix it if you let us know in discord here
Is backend message bug fixed?
KOREAN CAN`T JOIN RUSTORIA MED
Working on it
Need admins, got proof of kids teaming.
what happened with rustoria
@fossil igloo need fix Eu long R8
!ticket
Hey, @iron relic
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
What does it do if you get banned for playing with a cheater?
!appeal
Hey, @marsh isle
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hey admin please check
kr players can't access us medium
sever time out again.. again... again.....
plz T_T
Our team is working on it.
knowing that our base was being raided with rust+, we couldn't get in, we couldn't stop... the team members are very sad...
so sad and tired to have this happen..
Understandable
yo
i just got banned bc my allies were cheating
i had no clue they were cheating
they just sounded like friendly people
so me and my duo invited them to team
hey i know i just put in my ticket but could an admin maybe dm me with some more info regarding it? im really confused
Appeal, please
!steamid please
Hey, @warm scaffold
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199381285122 im aware of my ban message but i want to know who it was who got banned
You'll have to appeal here https://bans.rustoria.co/
i sent an appeal
Oh, we can't tell you that sorry. Is there anything else you need help with?
can you dm me
An admin will look at it asap
done
Me and @lament shell We just got banned because we invited our neighbor to team didnt even play or do anything with him separate bases everything then out nowhere boom banned
i have a clip of us getting banned if that has any help
Why does banning work like that? we wernt even in the same base anything never even talked to em or saw em only to get onto team when they asked us if we could ally becuase we live close
If you need this or anything/if it helps! My steam id 76561198872932492
korean can`t join rustroia us med
Appeal and well look at them asap
Will do! Submitted one!
한국에서 접속하면 USMEDIUM 안들어가지고 VPN쓰면 들어가지긴 합니다. 러스토리아는 VPN 허용이라 써도 상관없어요. VPN쓰던가 해결되기전까지 안하던가 일단 문의는 넣어놨습니다 한참전에요
I'm just saying stop complaining about can't join us medium server since i already made ticket and there is another possible way to join server by using VPN
I cant appeal cause i made an appeal and forgot to answer so it got closed
Can you come vc?
I can't rn. Maybe another <@&274971100184576010> can
Hello. How can I receive my 10 £ because I’ve played and earn top 9 in base invaders?
Make a ticket in the base invaders discord
Waiting for my unban, which I received for no reason. DAY 33
Hello.. where can i get help, servers related??
Hello feel free to ask here or DM me
@lyric basalt will dm now thanky you!
Can you join support vc real quick?
@lyric basalt Please look dms
I cant submit a ticket for the problem, due to me making an appeal and i forgot to respond to it
good day guys, I don’t know where to turn but I would like to continue communicating with the admin on the site about the ban Appeal #d87cef
、
Hey there, I checked your appeal for you and your appeal is still open. Please be patient while the admin in charge of reviewing your appeal responds back to you. I highly suggest to link your account on our website with your Discord account, so you'll receive a DM from our Rustoria Bot about any responses
I cant appeal cause i made an appeal and forgot to answer so it got closed, is it possible to reopen or can you come vc?
What's your appeal id or steamid?
#f605b6 But i would like to give more information to the situation
I will re-open your appeal for you.
Please include any and all information in the appeal. The admin in charge of your appeal will review it :)
@unborn palmshut up
dumb
@unkempt sundial@next solstice If you do not need support please leave this channel and/or move to #general Thank you.
sorry babe

Can we use MIDI file to auto play instrument in game?
You can, the client has native midi support. I believe the console command is "instruments.playrecording "name of the midi file without file extension"" (without the """) You'll need to create a folder in your Rust directory called "instruments"
To store the midis
okay thx, the last time I try it my game crashed
You need to be actually able to play the instrument when you run the command if I remember correctly - couldn't say why your game crashed however, should work fine 🙂
!appeal
Hey, @waxen jetty
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
where can i report people?
!ticket
Hey, @eager bane
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
trying to get moving with the points system but its not working. i am following the youtube steam twitch and discord but only steam and discord are showing up. i have been following the other 2 for 2 days but nothing is working
Twitch and youtube are not working atm afaik, lemme ask for an update tho
when do we get the £10 from the tir test event
EU Mondays wipes in 10m or in 1h 10m?, I cant tell because the time of the bot says 2 diferent things
well let me know when its fixed. i dont follow for free. unfollowing
In 1h it seem as per https://discord.com/channels/274965952116817920/274966068252901377
ty
Wrong channel
Where I go to report someone. they really obvious too
!ticket
Hey, @visual lichen
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Hello admins. Why are boats lagging only on the rustoria? Every 3 seconds it throws you out of it. If you swim at high speed, it also causes huge damage
Witch server you are experiencing the issue ?
eu large. 4 days in a row. Try to buy a boat in the E1
!network
Hey, @cosmic rivet
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
This is definitely not a network)) Throws out my entire team, and not only that. The boat bug is popular on your servers
Hey, @whole raft
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Boat bug has been around for a while now. Its a FP issue
One ticket less then, thanks @raven mist
Whats goin on with eu mondays?
оло хуесосы что с сервером опять
not again
connect mon.rustoria.uk:28012
HELLO RUSTORIA
way steam time out????
steam auth timeout
same happend last time
fix ur server
what happen eu monday?
!sm 60s
:ok_hand: The slowmode delay was changed from 5 seconds to 60 seconds in this channel.
every fucking wipe
yea i know
the worst server ever)
fix ur servers instead, every wipe like this
im sure they can afford it
Guys why you still playing on RUSTORIA?) The worst servers ever. Another hosts are GOOD
12 minutes late wipe, we love rustoria :DDDDDDD
What is Steam doing?
steam ! time !
This is a FACTS! Why you still like rustoria guys? answer me! No reason to play on rustoria
it isnt steam lmao try joining any other server its all working
bero you are so fantastik
i mean you have VIP=?
bunu yazan tosun okuyana gosun
mf, moose just wiped and i can join why is it always rustoria??????
I will never buy vip on bad servers)
fuck rustoria honesly
ayu hello
hallo
оло бляди
курвы серв где
we cant join to server
toria at its finest
can you open this server admin I will kiss you
FKCIN SERVER
steam so bad
its gonna wipe in like 2 hours
Me right now because server won’t wiped
good server🤟🏻
how do u know it
Nice vip 🥴
its gonna wipe in like 2 hours
We're aware of EU Mondays and our wonderful dev is on it 
:ok_hand: channel locked by Hai (@hai.xo)
It's up!
:ok_hand: channel unlocked by Hai (@hai.xo)
hi
third!
!sm 5s
:ok_hand: The slowmode delay was changed from 60 seconds to 5 seconds in this channel.
bismillah
my vip doesn't work, can i have help please
!vipissues
Hey, @lone gust
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
got cheated on stream just now can admin dm me
!appeal
Hey, @marsh stratus
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
do u see my tickets ?
!appeal
Hey, @marsh stratus
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!report
Hey, @whole dagger
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
I got vip on the wrong server
help me
I was going to buy it at EU Mondays. I bought it for US Mondays 😦
Please open a #payment-support ticket
Click the green button at the bottom
Tank you 🙂
i got " ban evasion " ban for using a vpn help admin
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i cant claim my discord kit
They closed my appeal before giving me time to respond
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199157509488
@marble mantle
You may re-open your appeal in 70 days which is what was stated in your appeal.
Is it linked to?
Please assist, they're saying that I have an account that I owned got banned
So does that mean I'm falsely banned for 2 months
or will I get unbanned
It is not a false ban
You can re-appeal when your game ban is 180 days old, which is in 70 days as Hai said
I don't have any game bans tho 😭
I got banned by the use of vpn
please look into this
i have my steam account linked my discord account when i do / commands to claim kit it says "you dont have the permissions to use this kit"
it has nothing to do with your vpn
Can you look into the IPs or atleast provide evidence of something I didn't do
you were banned by an extremely experienced admin
it is not a mistake
we don't provide evidence to players
dude.
This is incompetent
You can check two of my steam accounts don't have game bans
I don't assosicate with anything whatsoever
Need a mod
ok, well you have another that does lol
I need an admin asap
explain the issue please
Stay here a bit someone else will take a look at it.