#support

1 messages · Page 392 of 1

hollow current
#

Our payment support team will get to it as soon as possible.

spare condor
#

Can I swap over a vip

#

2 a diff server

stark apex
#

Hello just had a couple questions as to how long it normally takes for vip to take active, i've done reconnected and it shows as i bought and it's active.

shy remnant
marble mantleBOT
#

Hey, @spare condor

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

keen relic
#

balls who won the competition

mint warren
#

Sea long down?

lilac belfry
#

sea long down

spare condor
#

i bought 4 the wrong server what do i do

solar glen
#

why is it 400 queue?

#

and 200 slotz

lilac belfry
#

rustoria bad servers

solar glen
#

slots

mint warren
#

Sea long down?

abstract willow
#

bro nice

native yoke
#

why 500 queue on medium but only 350 slots

unique dew
slate mason
#

EU MAIN 800 QUEUE WTF IS THISSSSS

#

open slots

mint warren
#

Why sea long down?

native yoke
#

bro these dynamic slots are ass

glacial tree
#

when is sea coming up?

abstract willow
#

admins

glacial tree
#

wtf

slate mason
#

930 queue XD, my god

solar glen
#

eu long 400 queue and 200 slots

#

why?

misty parrot
#

hello?? im appeal my ban for 20 minutes after of wipe

fast swan
#

open up some damn slots on fonem grave

gritty basin
#

ахуенно вайп поиграл всем спасибо бля випку просто сняли нах и нормально

near halo
#

calls me disconnected: Too many connections from this Ip

misty parrot
#

and im perm banned

glacial tree
#

fix sea

abstract willow
near halo
#

calls me disconnected: Too many connections from this Ip

abstract willow
#

wtf admins

near halo
#

calls me disconnected: Too many connections from this Ip

misty parrot
#

<@&274971100184576010>

#

<@&274971100184576010>

mint warren
#

WHY SEA LONG DOWN

solar glen
#

<@&274971100184576010>

mint warren
#

WTF

abstract willow
#

admin

unique dew
#

its comin up!

#

soon

#

wait

thin plover
abstract willow
#

look

near halo
#

calls me disconnected: Too many connections from this Ip

inner wagon
#

i have that but still cant get the loyal kit.

near halo
#

can you help my pls

misty parrot
solar glen
mint warren
#

Sea long down

abstract willow
mint warren
#

😫

unique dew
lilac belfry
#

shut up noob

#

avslan31 noobb

near halo
#

calls me disconnected: Too many connections from this Ip

thin plover
thorny dune
inner wagon
grim hollow
elfin berry
#

Hello i have some problem ? it still kicking me from server

abstract willow
#

admin

#

in call admins

regal hull
#

admins my friend buy vip for me but is doesnt work

inner wagon
near halo
#

calls me disconnected: Too many connections from this Ip

misty parrot
near halo
#

help pls

regal cape
#

i got banned bcs of hacking but i didnt do anything

glacial tree
#

SEA

abstract willow
#

adminns

thin plover
misty parrot
#

im appeal

thorny dune
near halo
#

how buy vip status?

glacial tree
#

FIX SEA

hallow pike
hallow pike
#

FIX SEA

thin plover
near halo
#

calls me disconnected: Too many connections from this Ip

regal hull
#

i have vip but it doesnt working

rich dock
shadow oxide
#

ARE THEY OPENING UP SPOTS INM US MED?

abstract willow
hallow pike
#

FIX SEA

misty parrot
#

nothings admins to help im and my friends

unreal plume
#

Сервера работают?

thin plover
#

I am currently not home, someone else will have to help you

hallow pike
#

FIX SEA PLS

abstract willow
thin plover
#

Just be patient

regal hull
#

i have vip but it doesnt working

regal cape
#

how can i open a ticket

toxic shard
vestal knot
#

@misty parrot

hallow pike
#

WERE SEA

vestal knot
#

ur not getting unbanned for force kid

hallow pike
#

OMG

minor ravine
#

where is SEA MAIN?

strange rapids
#

I bought queque but it’s not giving me skip for long

misty parrot
rich dock
hallow pike
#

FIX SEA LONG

flint seal
#

250 слотов

near halo
#

Someone is flying on main

vestal knot
# rich dock

for this you need to log out of steam and restart

#

restart ur pc

worthy aurora
#

도배 nono

hallow pike
#

SEA FIXXX

strange rapids
#

@thin plover I bought queue but it’s not working

minor ravine
#

SEA maiin where is it?

elfin berry
#

Hello it still disconecting me and it says Hacking... what to do ? i dont cheat

native yoke
#

mondays expanding but not medium NICEE

worthy aurora
#

i love kimchi

#

i love tarkov

thin plover
strange rapids
#

It still hasn’t

crimson basin
#

fix sea long!

glacial tree
#

FUCKING FIX SEA

crimson basin
noble terrace
glacial tree
#

IT AINT THAT DEEP JUST FIX IT

worthy aurora
strange rapids
#

On us long i had a sub for long every month I would get queue it took the payment but didn’t give me VIP

slim nymph
#

so not even vip can get into the server because of queue

elfin berry
#

Hello it still disconecting me and it says Hacking... what to do ? i dont cheat

slim nymph
#

whats the point of vip?

hollow latch
#

yo the website for buying vip doesnt work

smoky cape
elfin berry
#

Hello it still disconecting me and it says Hacking... what to do ? i dont cheat

safe bane
#

how long estimation to fix sea server?

flint seal
#

Why are there so few slots on US Long?

marble mantleBOT
#

Hey, @elfin berry

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hybrid horizon
#

@noble terrace how long main usually take to load in

safe bane
#

Been waiting for almost 20 minutes...

hybrid horizon
river shoal
#

sea main?close

summer yacht
#

jeez why is US long only 250 pop?

hallow pike
#

WERE SEA

summer yacht
#

I thought it was max like 500+

safe bane
native yoke
#

fkin 🧑🏿‍🦲

coarse nacelle
#

I entered the server and got banned after 10 minutes

hallow pike
#

SEA LONG

grizzled quarry
#

its 971 in queue rn

slim pecan
#

Hey i was banned off rustoria about 2 years ago for ban evasion im wondering if i could get help from a mod or admin about it because i cant appeal again.

hallow pike
#

KIM CHININ Я РОТ ЕГО ЕБАЛ

charred pumice
#

i want to buy vip for eu small but i cant reach the site

shrewd tangle
#

Site is busted 😄

hollow latch
#

ive been loadiung for like 20 mins

#

wait

charred pumice
#

yeah ok shit but thank you for the quick response

elfin berry
#

Hello, have problem.. still disconecting me from game and it says that i got banned for hacking... but i dont. Now cant appeal on ticket....bcs already did that 4months ago... and still nothing

honest marlin
#

Does 2x Vanilla weekly get pop

glacial tree
#

UP THE POP ON SEA LONG

elfin berry
#

Hello, have problem.. still disconecting me from game and it says that i got banned for hacking... but i dont. Now cant appeal on ticket....bcs already did that 4months ago... and still nothing

tacit dawn
#

hello I bought a VIP 2 weeks ago I connect to the server I have a queue

glacial tree
#

UP THE POP ON SEA LONG

glacial tree
#

UP THE POP ON SEA LONG

shrewd tangle
#

Is there a ETA when the donate site will work

glacial tree
#

please i got 7 more people

elfin berry
#

Hello, have problem.. still disconecting me from game and it says that i got banned for hacking... but i dont. Now cant appeal on ticket....bcs already did that 4months ago... and still nothing

tough inlet
#

if I buy a VIP, will there be a queue on the server?

glacial tree
#

please

#

dont do me like this

balmy cypress
slim pecan
#

Hey i was banned off rustoria about 2 years ago for ban evasion im wondering if i could get help from a mod or admin about it because i cant appeal again

elfin berry
#

Hello, have problem.. still disconecting me from game and it says that i got banned for hacking... but i dont. Now cant appeal on ticket....bcs already did that 4months ago... and still nothing

craggy valve
#

hey brother check appeals

drifting mango
#

i was banned for cheater association like 2 weeks ago, and my friend appealed for me and him because i didnt have discord at the time, and he got a week ban instead of perm where do i go to appeal because i havent been unbaned

trim burrow
#

Website is down cant buy vip

elfin berry
#

Hello, have problem.. still disconecting me from game and it says that i got banned for hacking... but i dont. Now cant appeal on ticket....bcs already did that 4months ago... and still nothing

wooden surge
#

Donate site not working

noble terrace
marble mantleBOT
#

Hey, @elfin berry

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven mist
hollow latch
#

oh and btw i hgot into the site but i had to log in so had to restart so back to waiting 20 more minutes

elfin berry
#

@noble terrace yes i did... wanna screen ?

near halo
#

when wipe

noble terrace
marble mantleBOT
thorny delta
#

why everybody getting bann3d

#

?

elfin berry
#

@noble terrace 76561199038034607

thorny delta
#

@noble terrace

coarse nacelle
#

@noble terrace

#

7656119958401161952522

#

I was kicked off the server and re-entered the server and was banned 15 seconds after re-entering the server

jagged obsidian
slim pecan
#

Hey i was banned off rustoria about 2 years ago for ban evasion im wondering if i could get help from or admin about it because i cant appeal?

frail steeple
marble mantleBOT
#

Hey, @coarse nacelle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

coarse nacelle
#

I just bought vip

balmy cypress
marble mantleBOT
coarse nacelle
#

7656119958401161952522

coarse nacelle
#

my clan friends are waiting for me

hollow latch
#

jesus fucking christ im trying to give yall money just fix the website already

coarse nacelle
#

I just bought vip

shrewd tangle
#

is there sumtingwong with it

near halo
#

please fix your shop website is down i cant buy vip like for 30min holy shit

ornate verge
#

hi i bought vip 10mins ago n still in que

safe wraith
#

cant buy VIP

#

websites shit

hollow latch
#

shitty ass server in general like 2 active admins rn

thorny dune
hollow latch
#

they need some structure

slim pecan
#

Hey i was banned off rustoria about 2 years ago for ban evasion im wondering if i could get help from a mod or admin about it because i cant appeal again

near halo
#

bruh ive been first in queue for 20 mins

#

wtf is this

marble mantleBOT
#

Hey, @slim pecan

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

toxic shard
shrewd tangle
#

facts

slim pecan
#

it wont let me appeal

near halo
shrewd tangle
#

Go buy the VIP that you cant buy

near halo
#

ik but are vip ppl just getting in instead of me??

safe wraith
#

AppeaL DOESNT WORK

bronze silo
#

Hey quick question is the site for vips going to work anytime soon?

safe wraith
#

website doesnt work

lavish glen
#

website is down

safe wraith
#

do you not want my money?

#

this is shite

true lance
#

can you buy vip in any other way than website?

hollow latch
shrewd tangle
#

They are saving u money

safe wraith
#

should be free

hollow latch
#

AIT FUCK THIS SHITTY ASS WEBSITE IM JERKING OFF INSTEAD

safe wraith
#

so <@&874995535881326632> going to tell us all WTF ?

harsh spade
#

Why website dont work

#

<@&274971100184576010>

near halo
#

admin fix you fucking website wtf is this

obtuse marsh
#

What do you have to do in order to skip queue timers

worldly basalt
#

king anon said yall some ass

safe wraith
#

This is total junk guys comon

near halo
#

bruh fuck this shit ass game i was first in queue for 20 - 30 mins and now my pc blue screened

slim pecan
#

Hey i was banned off rustoria about 2 years ago for ban evasion because i cant appeal again cam a admin please assist?

copper kite
#

hi

harsh spade
#

with all the money he takes from all the wip he is not able to host a website with more than 10,000 slots

copper kite
#

i need vip and the site is not working

#

!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

harsh spade
#

AHAH

shrewd tangle
#

CAP we cant donate 🙂

harsh spade
#

404 error

safe wraith
#

You fucking dumb ass bot

quick ridge
#

i did not get vip did i get scamd

safe wraith
quick ridge
#

ya

harsh spade
#

@raven mist ?

raven mist
harsh spade
#

Why not work and how mutch time ?

raven mist
#

What doesnt work

#

The website?

harsh spade
gusty grotto
shrewd tangle
#

Yeah ur site has been dogwater for 40 mins

near halo
#

When I try to enter saver, I get Disconnected Wrong Connection Protocol CLient update required!

harsh spade
#

all down

slim pecan
#

Hey i was banned off rustoria about 2 years ago for ban evasion because i cant appeal again cam a admin please assist?

raven mist
#

Its being worked on by our devs

near halo
#

When I try to enter saver, I get Disconnected Wrong Connection Protocol CLient update required!

raven mist
#

Not sure about an ETA

modern sigil
#

i have VIP eu long but cant skip que

thorny dune
harsh spade
#

Aprox time ? but 800 que

median wyvern
#

When i try to buy vio it says page not found

slim pecan
#

ight

raven mist
thorny dune
quick ridge
#

i did mot get vip

rustic citrus
#

@raven mist how long where we buy vip we can load in? i bought it 5 mins ago but still have queue

ancient estuary
#

I BUY VIP RUSTORIA EU MAIN AND IS NOT LET ME SKIP QUE WHY

harsh spade
median wyvern
#

When i try to buy vio it says page not found

near halo
#

hurensohn server

quick ridge
#

and got scamd

slim gate
#

Is the m4 shotgun in the server

near halo
#

was ist das alter scheiß bengels

near halo
#

@raven mist

thorny dune
#

If you are having issues with VIP not working (not the website) please open a #payment-support ticket @quick ridge

safe wraith
#

payment support doesnt work

#

i tried 3 times

#

you guys want my money or not?

#

ffs..........

raven mist
#

Wdym it doesnt work

blissful herald
raven mist
#

Click the button to make a ticket

safe wraith
#

the website

raven mist
#

No

#

^

safe wraith
#

i want to open a ticket to tell you i cant pay

raven mist
#

Website is being worked on

#

So gotta be a bit patient

gusty grotto
#

i would pay double if I can buy the VIP lol

safe wraith
#

how long?

shrewd tangle
#

Imagine asking people to be patient on wipe day

safe wraith
#

been waiting like 20 mins.....

shrewd tangle
#

Its like you don't play rust

safe wraith
#

init!

paper atlas
#

HOLY SHIT YOU PEOPEL ARE LOSERS WEBSITES GO DOWN HOLY FUCK STOP CRYING AND HOLD ON

#

lewt the dudes work

slim pecan
#

@thorny dune i dmed you my steam id

rustic scaffold
safe wraith
#

admin you just ignoring us or what

#

how long dude? Like one hour a day what?

shrewd tangle
#

JK im in through que. L 10 dollars USD

safe wraith
#

how long should we be patrient on wipe day to play your paid server

#

wt actual F

charred pumice
#

i just bought vip but i still got the fcking queue

thorny dune
raven mist
median wyvern
#

can i buy vip through a admin

#

the website is not working

safe wraith
raven mist
raven mist
daring cairn
#

When I joined I was kicked multiple times and after I rejoined I got banned for hacking

craggy prism
#

i cant buy vip

ancient estuary
#

I BUY VIP AND THE QUE NOT SKIP ADMIN HELP

#

76561198991874251

slate lily
#

give the admins a break guts

short dagger
#

can someone inv me to all discord servers?

wooden surge
#

Still no ETA on donate site?

short dagger
#

@west osprey

#

where is all discord serverS?

stark cargo
#

what time is force wipe?

fading rain
#

Good afternoon, I’m banned from your servers for what I don’t understand,

marble mantleBOT
#

Hey, @fading rain

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lost stag
#

@noble terrace how can I buy skip queue if the site is dead

muted berry
#

he he ha

placid totem
#

@toxic shard i have a question bascily i bough a VIP but i still have Q and i want to know on what server i have VIP. Steam id 76561198394557258

lyric steppe
#

I bought VIP and i still have to wait in que can someone help

#

pleaseeeee

toxic shard
stark cargo
#

@toxic shard when is the 5x us trio gonna be up?

rustic scaffold
#

its probably not normal to have 13k ping is it? but if i restart im going into the years of que which i cant wait for so what should i do

placid totem
toxic shard
#

we (admins) don't have access to vip info

keen hollow
#

LET ME BUY VIP YOUR DUMB WEBSITE

lyric steppe
#

Marc i ben waiting for 1 hour in que because VIP isnt working what can i do

#

i bought vip

#

it isnt working

silver sphinx
#

same

keen relic
#

who won the competition>?

silver sphinx
#

it took my money but no vip ?

fleet root
#

admin can u let us buy vip or up the pop

rich violet
lyric steppe
#

brooooooo

keen relic
#

who won the competition>?

rich violet
#

This is annoying af

lyric steppe
#

admin do something pleae been waiting for a hour

woven epoch
#

I paid for VIP, its took my money, but I dont have VIP

lyric steppe
#

same

rich violet
median wyvern
#

BRO FIX THE WEBSITE

stark cargo
#

YO WHEN IS THE TRIO 5X GONNA BE UP

noble terrace
noble terrace
stark cargo
#

it aint showing up for me

noble terrace
keen relic
#

who won the competition>?

stark cargo
#

yeah ill try it rq

noble terrace
dusky shore
#

anyone else cant buy vip?

rich violet
noble glacier
#

waisted an hr in queue

wet vessel
#

is website down?

noble glacier
#

when main has 900+ and smaller map

#

rustoria long? long stand for long queue?

noble terrace
stark cargo
orchid fog
#

Yall okay so, ive been sitting in a que for Rustoria Eu small for 1.5 hours. First i was 2nd place for 30 minutes and now ive soon at 1 hour with number 1, People are leaving and joining, atleast according to battlemetrics.com, can anyone explain to me whats happening or if nobody is just leaving.

wet vessel
#

when is website up u think?

noble terrace
cloud hull
#

dude is someone with the worst pc imaginable in first place in queue in US main, the queue hasn't moved in like 20 min

noble terrace
wet vessel
#

will vip work even tho server is full?

cloud hull
noble terrace
lavish glen
#

yooo why can't i even buy vip website is down

dense sundial
covert drum
noble terrace
#

Depends on server stability

covert drum
#

Ight

dense sundial
noble terrace
dense sundial
#

u have info to website?

noble glacier
#

admins do your job fuckin virgins

#

bro gets paid to do nothing

dense sundial
#

XDD

orchid fog
dense sundial
#

@noble glacier the website is down, no is problem for admin my g

rustic scaffold
noble glacier
#

fuck the website, its ass, my grandads dead dog can make it better

fluid pier
noble terrace
noble glacier
#

not my fault it can't handle simple traffic🤷‍♂️

misty violet
#

The amount was deducted from my account and the VIP did not come to me

rustic scaffold
#

nah bro im in outpost and bro has a bow out and aiming with it lmao my ping is insane XD

noble glacier
#

server is ass

#

rustoria admins r ass

noble glacier
#

canr do their jobs

noble terrace
rustic scaffold
#

i type f1 client.ping and it says 12257 is that normal?:D

normal ocean
#

i paid for vip and it dont show up on my rustoria account

noble glacier
#

RA admins r better bc atleast they do sum. even tho 99.9# they false bab

keen hollow
#

UR WEBSITE CAN FUCK OFF

noble glacier
#

and their owner is a pedo

normal ocean
#

and im still on 700 que

surreal schooner
#

are you guys adding more vips to the shop

rustic scaffold
#

i aint leaving even if i have to play with 12k ping tho

normal ocean
#

this is a shitshow

surreal schooner
fresh bluff
#

I'm 15 in line, it's been an hour

#

nice

normal ocean
#

i paid for vip steamid:76561197963131422 but no vip given!

iron crescent
#

hi, i cannot log in to server anyone can help

misty violet
#

I did not receive the invoice in the mail

native dew
#

i cant load into vip store

shadow nimbus
#

RIP donate portion of site

hard sparrow
#

hello, admins. Can i get help, i live in russia and i really respect rustoria, every wipe i connected in first hundred, but today i have 20q like 1h, us long. thx

upbeat gust
#

Hello i paid for VIP but it doesn't work, i made a ticket but the admin closed it and i got no answer :/

lavish glen
#

hey bought que skip is i am not skipping

upbeat gust
#

@raven mist i made a ticket and an admin closed it with no reason and explanation....

raven mist
dusky shore
#

come on sheeeeeeenzyyyyyyy, let me buy vip so i can join my pals

iron crescent
#

@raven mist im trying to log in but it says hacking and kicking me, can you help also have vip

native dew
#

why is donate part of store down <@&274971100184576010>

trail gull
#

are they fixing it?

candid blaze
#

website down ?

trail gull
#

yes

elder pendant
#

Guys if you crash should be able to pass queue

candid blaze
#

its not

elder pendant
#

Cuz eac corrupt backend is so annoying

#

And you have to load in again

elder pendant
#

Clearly

candid blaze
#

website is down..

solar plume
#

Support

#

GET THAT WEBSITE UP

candid blaze
#

fixed when!?!?!

feral torrent
#

Trying to buy pass but it seems store is down

willow gull
#

paid for q skip and didnt receive anything

runic raven
#

i also paid for q skip and didnt recive anything i got an email and the payment went thru

pearl quarry
willow gull
#

same

rigid lava
#

Sea long. I bought VIP access, but I'm still standing in line. Why?

ocean thistle
#

Hey there, please make a ticket in #payment-support @willow gull @runic raven @rigid lava

fleet root
#

can we just fix this please, this is getting annoying

#

up the pop or fix vip

ocean thistle
obtuse marsh
pearl quarry
#

i made a ticket is that going to actually do anything tho

raven mist
#

Different orgs

obtuse marsh
#

Does that mean anything different for the game?

ocean thistle
fleet root
raven mist
fleet root
#

man i just wanna play rust with my buddy that already bought vip for this server

pearl quarry
#

support/staff lowkey goated tho if u have a problem just make a ticket and they will help u

lyric remnant
#

up the pop to 500

#

yall legit do it every time

#

stinky boys

raven mist
lyric remnant
#

trying to be cute and silly sorry

#

is that a no

#

@raven mist what are the odds you just get me in the server

#

ill do anything 😉 😩

fleet root
#

we got over 230ppl in queue can we just up the pop?

lyric remnant
#

catch my drift

marble mantleBOT
#

Hey, @fleet root

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

fleet root
#

i have seen this server at 800 pop before, how many in queue do we need to up the pop?

zealous elk
#

asa

#

I bought a VIP for my friend, but it didn't work

#

Transaction number 9BW838856H008820R

visual wave
#

Metro eu long bugged

zealous elk
#

I bought a VIP for my friend, but it didn't work
Transaction number 9BW838856H008820R

visual wave
orchid fog
#

Bruh its 298/300 players and im first in que and it still aint moving

noble terrace
visual wave
#

r8

noble terrace
visual wave
#

ty

pseudo iron
#

i just got fucking kicked for hacking while i was looting dome wtf is this

orchid fog
pseudo iron
#

how was i hacking

orchid fog
#

im joking man

pseudo iron
#

okay

dense sundial
#

@noble terrace

#

hes disconect me

#

and i have queue

marble mantleBOT
#

Hey, @pseudo iron

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dense sundial
#

i can make ticket for skip ?

noble terrace
dense sundial
dense sundial
#

:/

noble terrace
#

That is an EAC disconnect, not the server

agile matrix
#

bruh why i cannot create a clan?

#

it tells an error

fresh bluff
#

1 hour wite...nice

timid glade
#

lag on us long

slim nymph
#

lag on eu medium

tepid vault
#

ive updated the game any reason why servers arent popping up for me?

timid glade
tepid vault
#

pay u no fucking attention

timid glade
#

WHOA WHATT!?!?

outer mulch
#

admin vip can skip for friend?

balmy cypress
wispy olive
#

Why can’t I connect to the server

balmy cypress
last edge
wispy olive
#

Thanks

#

Appreciate the help

muted berry
#

yo i bought vip i reconnected and still queue do i have to wait for it to kick in

analog plank
#

How much slots does US Long get?

toxic shard
muted berry
#

i did not want to but fuck the queue

fair oak
#

somehow they rejected my appeal from 19 months ago i never hacked and i never knew about the ban till now can i please talk to someone bc i dont know why i was banned

marble mantleBOT
fair oak
#

76561198281918530

ocean thistle
# fair oak 76561198281918530

Your appeal was rejected and that decision is final. Your ban is going to remain. You will need to find another server to play on.

fair oak
#

do you guys have atleast detailed evidence that i "hacked"

#

or any kind of evidence

gritty hull
#

!ticket

marble mantleBOT
#

Hey, @gritty hull

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fair oak
#

this false ban also got me banned on stevious for "ban evading" this is really fustrating knowing that i am falsely accused of "hacking"

pseudo iron
#

yo gameon

carmine sun
#

<@&274971100184576010>

fair oak
carmine sun
#

<@&274980199668645888>

next canopy
#

?

pseudo iron
#

i have the same problem

faint fulcrum
marble mantleBOT
#

Hey, @carmine sun

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pseudo iron
#

@fair oak i have the same problem

fair oak
frigid plover
#

<@&274971100184576010> i had been waiting in the medium que since 12 my time it is now 3 and i was loading in and my game crashed would i be able to skip que?

pseudo iron
#

@fair oak yeah lol

toxic shard
frigid plover
fair oak
pseudo iron
#

no just rustoria

#

cus rustoria sucks ass

fair oak
#

are you able to play stevious?

pseudo iron
#

yes

fair oak
#

bro

#

i got banned off stevious for "ban evading"

#

im pretty sure thats bc of this ban on rustoria

pseudo iron
#

bruh thats goofy

fair oak
#

yeah

raven mist
#

So no

fair oak
#

wait really?

raven mist
#

Yes

fair oak
#

how come im getting banned on different servers?

#

i need help please idk what to do

raven mist
#

U being banned for ban evading there would be because of having either a gamebanned alt or a hacking ban on said org

torn agate
#

why i banned reason hacking

raven mist
magic pollen
#

rustoria us long isnt respawning crates need help admin

pseudo iron
#

why tf am i banned wheenevr i was literally looting dome and got kicked

pseudo iron
#

i have and yall are telling me to provide accounts when i do not have any on here

raven mist
#

So lets stop the bs here and start being honest

pseudo iron
#

my dad has an account but not me but okay

noble terrace
#

lol

#

just be honest

pseudo iron
#

if u wanna consider it mine then do that

magic pollen
#

rustoria us long isnt respawning crates need help admin

raven mist
#

Your dad also uses the same discord account?

pseudo iron
#

no lol

raven mist
pseudo iron
#

im good

raven mist
pseudo iron
#

do i need to provide my dads account since its on here?

raven mist
#

No you said you’re good

pseudo iron
#

i said im good because u said to move to general

fair oak
#

im scared to load up another rust server this is my second ban on two different servers and i dont know why and how to stop it

raven mist
#

If you are not gonna be honest at all i dont have any interest in talking to you honestly. Feel free provide your other accounts to the appeal

pseudo iron
#

i am being honest how tf u gonna tell me in not u nobrain shitface

torn agate
#

how long does it take to check tickets?

gentle oar
#

will you restock eu long vip?

stark loom
#

@raven mist need some help can you drag me into call please

dire cloak
#

76561199380939855

ionic tangle
#

i just made an appeal how long will it take for a response

errant sun
#

its so funny i got dc 1 time got 200que then i joined for 2h now i get eac error again

#

love it

jovial wharf
#

Can you increase the number of US LONG slots?

vague sonnet
#

Can I buy VIP for another server and have it transferred to US long since us long VIP is currrently down?

balmy cypress
ionic tangle
#

luke how long to appeals take

vague sonnet
balmy cypress
near magnet
#

i boosted the discord now how do i get it ingame??

ionic tangle
#

damn bruh

balmy cypress
marble mantleBOT
#

Hey, @near magnet

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

balmy cypress
#

Need to link steam and discord @near magnet

near halo
#

hey guys, i purchased vip for us long for myself and the status says complete on my account but i cant log into the server, it just makes me wait in queue.

near halo
noble terrace
stone drift
#

como pega o boost

delicate stirrup
#

Pls ban "? Sundora #" on servers [EU] Rustoria.co 4/1 - 2X Vanill, he play with wallhacks

vague nacelle
#

Hello, im wondering about the VIP on EU Long. Is this npt available anymore?

storm turret
#

how long does it take to get a reply to a ban appeal and how will i get the reply

neat trellis
#

How do i unsub from monthly vip

obsidian prism
#

I need help last night i was playing on a trio team and one of are friends were getting off for wipe so we kicked him killed him and removed his bag and we added another player to play for the rest of wipe could i get help to resolve this problem?

vocal jewel
#

would it be possible to ban someone for having a screenshot of them having logitech scripts open in a notepad.

mystic rain
marble mantleBOT
#

Hey, @delicate stirrup

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

quaint mantle
#

/ticket

marble mantleBOT
#

Hey, @quaint mantle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vocal jewel
#

would it be possible to ban someone for having a screenshot of them having logitech scripts open in a notepad.

quaint mantle
#

how do i open a ticket

pseudo iron
#

how long does a ticket take to answer oml

noble terrace
vocal jewel
#

would it be possible to ban someone for having a screenshot of them having logitech scripts open in a notepad.

noble terrace
hushed sail
#

any admins i can chat to?

warped wolf
#

Where do I report a cheater?

zenith apex
#

bro i just got banned for playing with a cheater but i dont really know the guy he was an old friend form maybe 2 years ago or so how do i go about dealing with this

#

!appeal

marble mantleBOT
#

Hey, @zenith apex

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ocean void
marble mantleBOT
#

Hey, @warped wolf

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

devout dune
#

!appeal

marble mantleBOT
#

Hey, @devout dune

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

last edge
marble mantleBOT
#

Hey, @warped wolf

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

last edge
marble mantleBOT
#

Hey, @quaint mantle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

storm turret
#

/appeal

marble mantleBOT
#

Hey, @storm turret

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pseudo iron
#

@noble terrace yes i did

fair wagon
#

anyone els dcing?

#

disconnected 4 times of off us small

#

ughhh

simple cloak
#

!ticket

marble mantleBOT
#

Hey, @simple cloak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

simple cloak
#

!appeal

marble mantleBOT
#

Hey, @simple cloak

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

terse socket
#

restock vip for us long

#

ya boy worked all damn day im not tryna wait in a queue for 3 dsmn hours

jovial tendon
#

plz admin check mili don't respwan on eu main

marble mantleBOT
#

Hey, @terse socket

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

wispy dirge
wispy dirge
terse socket
#

lmao shit fucking game time to wait 3 hours 🤣

wispy dirge
rugged thistle
#

.

dusky lagoon
#

/ticket add

marble mantleBOT
#

Hey, @dusky lagoon

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

small flame
#

IS THERE GONNA BE MORE LONG VIP OR NO

terse socket
#

for real\

marble mantleBOT
#

Hey, @prisma cobalt

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

terse socket
#

RESTOCK US LONG VIP

rugged thistle
#

No

dense light
#

Can I get unmuted in chat I got muted for 3 days for saying whats the country above india for 20$

#

Rustoria main US ^

noble terrace
#

You know what you were doing

unique tusk
thin plover
marble mantleBOT
#

Hey, @unique tusk

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

timid glade
#

did long crash

pseudo lodge
#

i got muted for saying "deep throating people $3 cash app or paypal" may i ask what i said that broke the rules

terse socket
#

had to have

pseudo lodge
#

as obviously what was stated was a joke

#

I dont know why that deserved a 6hr mute when people say way worse stuff then that in the chat

#

Just need help understanding, thank you!

nocturne island
#

hey is us long down?

tired shore
#

how to report cheaters?

noble terrace
marble mantleBOT
#

Hey, @tired shore

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

willow elbow
#

long is down as fk

noble terrace
upbeat sun
#

I wait 5h and server down

noble terrace
upbeat sun
#

Yeee

nocturne island
#

oops

pseudo lodge
#

@noble terrace May you please answer my question above

noble terrace
pseudo lodge
#

bruh for a deep throat blowjob???

nocturne island
noble terrace
marble mantleBOT
pseudo lodge
#

you actually think im gonna get a deep throat blowjob via rust 💀

noble terrace
#

I will unmute you, but that's what triggered the mute

#

Lmao no I do not

pseudo lodge
#

ahhh okay sorry

noble terrace
#

Was just explaining why you got muted

pseudo lodge
#

lol thank you @noble terrace

willow elbow
#

me personally id keep him muted

pseudo lodge
#

This is why I love rustorias admins! You guys are great!

willow elbow
#

he dont shut his mouth

terse socket
#

when will long be ip

noble terrace
pseudo lodge
#

lemme get it

#

uh lemme get id sorry

willow elbow
#

@noble terrace dont do it chats alot better off with him muted

sleek drum
willow elbow
#

also ETA on long?

#

id like you to support us long and get it back up

pseudo lodge
#

@noble terrace 76561199000401283

faint fulcrum
lilac belfry
#

Us long down?

noble terrace
rich reef
#

so whens serevr up?

lilac belfry
#

Or restart

noble terrace
#

Devs are working on Long

pseudo lodge
#

@noble terrace Thank you! 5 star rating service!!!

coarse holly
#

lying hoppel saying booting when we know damn well that shit isn't booting up

upbeat sun
#

Pls

weary skiff
jade lily
#

lying hoppel saying booting when we know damn well that shit isn't booting up

noble terrace
#

it is booting lol

#

Long just takes a couple minutes

silk lotus
#

roleback or nah?

noble terrace
#

Unsure

rich reef
#

@noble terrace stop being a fuck wit

#

nah jk love ya

serene lark
#

what chat

maiden totem
#

A

jade lily
#

lying hoppel saying booting when we know damn well that shit isn't booting up

noble terrace
#

entities are loading y'all chill

#

will be back shortly

thick bolt
#

yh hard yh

willow elbow
#

how many more dcs we gonna have?

rich reef
#

@noble terrace wheres the screenshots???

coarse olive
#

no

jade lily
#

SHORTLY? I WANT IT NOW

small flame
#

LONG VIP?

nocturne island
#

Thanks for the reboot admins

serene lark
#

oh hell nah admin chat

thick bolt
#

fuck it make it chaos wipe

serene lark
#

wheres the server

fading pewter
#

Fishing tackle box not spawning 😦

nocturne island
#

its up!

willow elbow
#

tha n

nocturne island
#

😄 thanks to admins

willow elbow
#

thanks @noble terrace

noble terrace
willow elbow
#

youre my hero

upbeat sun
#

Oooo no oceredi iuhhu

noble terrace
nocturne island
#

thanks you devs 😄

jade lily
#

@noble terrace the boss called, server took ages to boot, your fired

thick bolt
#

🤙

noble terrace
remote glacier
#

thank you mods

quaint eagle
#

will the vip be restocked for us long?

sand zealot
#

pls mvoe me cheater on rustoria eu main

marble mantleBOT
#

Hey, @sand zealot

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

heady mango
#

Hey admin a guy we just recrutied to our team might be cheating

#

we don't know for sure but we're not trying ot get associationed by playing with him

#

if we report hima nd you guys check him out and he's actually cheating are we gonna get banned?

sand zealot
#

SUpport pls move me

heady mango
#

we literally just brought him on, he did a kind of insane play that idk is really possible

sand zealot
#

@fossil igloo helf mir mal bitte brauch dich FeelsLoveMan PepeHandPat

heady mango
#

<@&274971100184576010> please help, i really don't wanna get associationed if he's actually cheating

heady mango
#

but i also dont wanna kick him not knowing

#

cause if he's just a good player i wanna keep him

#

Jyr can you help me maybe

karmic marsh
#

./ticket in game @heady mango

noble terrace
sand zealot
heady mango
#

well will i get banned if im the one reporting him

#

i dont wanna get associationed

noble terrace
sand zealot
#

yeah ...

noble terrace
#

But my recommendation is that if you think someone is cheating, do not play with that person

heady mango
#

made a ticket

noble terrace
# sand zealot yeah ...

Someone will look into it as soon as they can. But please keep in mind force wipe is busier and we get a large volume of tickets

near arrow
#

are there any admins online on Eu Medium?

lucid snow
#

if i join waiting for suppoer will someone drag ?

#

@noble terrace

cursive estuary
#

Hi I was banned four months ago for association with a ban evader, i was told to wait 30 days, but only after I had already submitted an appeal less than 30 days into the ban, so I am no longer able to make an appeal, how should I contact someone about being unbanned?

lucid snow
#

dm

thin plover
#

post it here

lucid snow
#

can you dm me

#

why would i do that so they can stop

#

i'd rather not say so you can catch

thin plover
#

are you trying to report something

lucid snow
#

in the act,

#

yes

thin plover
marble mantleBOT
#

Hey, @lucid snow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
#

there you go

weak haven
#

Got kicked from a server is it possible to go over the q or no?

cursive estuary
weak haven
#

ight

carmine gust
#

!ticket

marble mantleBOT
#

Hey, @carmine gust

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

carmine gust
#

!appeal

marble mantleBOT
#

Hey, @carmine gust

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lucid snow
carmine gust
#

yo i quit rust 2 years ago scripted for a little bit before i quit

#

i just came back a while ago and played eu medium and got banned for hackin.

#

i only have 1 gameban like 2 years old and i havent used a vpn

#

so im confused if i missread the rules

sand zealot
#

Can not a admin help me rq the ticket is taking to long

peak vortex
#

Hey is there an admin I can talk too?

#

Privately

sand zealot
#

i need to talk aswell

#

WTF you watched him a long time he is probraly sitting afk in the base because he knew that a admin is spectating wtf 500 hours lvl 1 acc killing everyone

noble terrace
glass bluff
#

i got a cheater on rustoria eu 10x

shy remnant
marble mantleBOT
#

Hey, @glass bluff

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

glass bluff
#

!report

marble mantleBOT
#

Hey, @glass bluff

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pseudo iron
#

yall still aint answered yall be taking forever

thin plover
pseudo iron
#

i made a ticket like 6 hours ago breh

thin plover
#

appeal you mean?

pseudo iron
#

wtv u wanna call it but yeah

thin plover
#

appeal are 1-3 business days

pseudo iron
#

yall answered me and then went bravo 6 on my ass

thin plover
#

yes, and appeal are still 1-3 business days, sometime when we talk on discord it doesn't mean that we are actively doing admin stuff

#

I help out players on discord sometime while I'm at work

pseudo iron
#

but thats your role, so it seems like admins need to step up they game but i aint finna rgue

#

argue

thin plover
#

ok

wild forge
#

hey i just downloaded rust and am trying to load into the game, i got the vip, and the game just will not load up. It gets really close then will disconect me. Any Solutions?

noble terrace
#

and that person is no longer available

hasty temple
#

Is there any possible way to refund vip

neon burrow
#

I'm trying to log into the rastoria server, he writes that I'm banned for hacking, although the last time I played on this server was 2 weeks ago, what should I do?

hasty temple
#

I bought it for some group to play wit and now I’m quitting for prolly a month cuz of rhem@

marble mantleBOT
#

Привет, @neon burrow

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

noble terrace
marble mantleBOT
#

Hey, @hasty temple

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

near halo
#

I made an appeal a while ago when my vac ban was less than a year old it was denied. I'm wondering if I could make a new appeal through the discord as the ban was for scripting before the new recoil came out. My vac ban is 685 days old.

hasty temple
#

I opened a payment support and nobody is replying to me

obsidian acorn
obsidian acorn
near halo
hasty temple
sturdy oracle
#

@noble terrace Vpn ban76561198102026916

torn dune
#

how do i make a ticket

noble terrace
marble mantleBOT
#

Hey, @torn dune

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

ticket

torn dune
#

sarver does not show up

#

/ticket

marble mantleBOT
#

Hey, @torn dune

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

edgy meadow
#

i got EAC kicked whilst being 30 in queue and now im trying to buy VIP, can y'all restock again please. Wasted 2hrs of time sitting in queue just to get kicked by something we can't control

sturdy oracle
#

vpnban76561198102026916

knotty aurora
#

do i get kicked if im afk?

noble terrace
karmic marsh
#

Kicked from server after waiting in queue/being in game... any way to queue skip/buy VIP?

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

rain bobcat
#

How can i appeal a association ban

thin plover
marble mantleBOT
#

Hey, @rain bobcat

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
#

!ticket

marble mantleBOT
#

Hey, @sudden lily

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
#

make a ticket and do not call them out publicly please

sudden lily
#

i did, made a ticket for both

oblique wave
#

!ticket

marble mantleBOT
#

Hey, @oblique wave

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vital lily
#

Hello, I boosted the server and got the rewards, is that normal?

thin plover
#

well if you got the rewards it is normal

vital lily
thin plover
#

ohhhh

#

try typing /auth every couple minutes until it works

vital lily
river pilot
#

yo us long vip avaliable?

worn kettle
#

is there a restock for us medium?

shy remnant
marble mantleBOT
#

Hey, @worn kettle

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

shy remnant
shrewd summit
#

experiencing lag in sea long

vital lily
#

Hello, I boosted the server and got the rewards, is that normal?

hybrid geyser
#

is there a supervising supervisor i can speak to?

minor ravine
#

server so laggy?

dusty edge
#

<@&274971100184576010>

warped lodge
#

<@&274971100184576010>

thin plover
#

!ticket

marble mantleBOT
#

Hey, @thin plover

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
#

no need to tag us

marble mantleBOT
#

Hey, @dusty edge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dusty edge
dusty edge
empty oar
#

sea main server lag

marble mantleBOT
#

Hey, @dusty edge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

cursive estuary
#

Hi I was banned four months ago for association with a ban evader, i was told to wait 30 days, but only after I had already submitted an appeal less than 30 days into the ban, so I am no longer able to make an appeal, how should I contact someone about being unbanned?

candid plover
#

!appeal i

marble mantleBOT
#

Hey, @candid plover

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

restive shore
#

!appeal

marble mantleBOT
#

Hey, @restive shore

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tired shore
#

SEA long excessive server lag

shrewd summit
#

lagging on SEA LONG

restive shore
#

ADMINS UNBAN ME

#

I GOT BANNED FOR GOING DEEP FUCK YOU

near halo
#

to fix sea long u shit server

#

sea long is ass keep laggign i get raided

#

shit is ass

wary osprey
#

is there an issue with sprinklers this force wipe?

tired shore
sonic scroll
#

sea long lag is lovely!

hoary drift
#

hacker blatant cheats

marble mantleBOT
#

Hey, @hoary drift

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fallen hedge
#

<@&874995535881326632> wtf? Why I can't sell shits in outpost?

molten flicker
molten flicker
naive oxide
#

fix lag please sea long

vital lance
molten flicker