#support

1 messages · Page 369 of 1

marble mantleBOT
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Hey, @warm epoch

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

gusty shard
#

!appeal

marble mantleBOT
#

Hey, @gusty shard

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble viper
#

More than 3 business days have passed since I submitted my Appeal #f01afb and no one has responded

marble viper
quick bluff
#

where to see eu monday map

bright quiver
patent spade
#

when monday wipe?

plain lynx
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is it gonna be full wipe on 2x vanilla or only map?

tender wind
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hi can i please get support to get unbanned? i can't appeal ticket i already submitted it's grey out

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my steam ID is 76561198213737292 i was banned 4 months ago cause my steam was hacked for 12 hours. got my steam back from steam support but restoria have not unbanned me - i submitted the ticket 4 months ago

#

<@&274971100184576010>

marble mantleBOT
#

Hey, @tender wind

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tender wind
#

hi yeah i did follow the link but it just says " ban already appealed" and i can't submit another ticket

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i wasn't alerted that there was a response 4 months ago from admin asking for my steam email address. now i can't responde to anything

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"next" button grey out

civic pilot
marble mantleBOT
#

Hey, @plain lynx

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

tender wind
torn heart
boreal gazelle
rose thunder
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is there anyway i can get a faster response on my appeal?

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my whole team has appealed already and none of us had an answer

pine stone
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@rose thunder Responses will generally be 1-3 business days but can be shorter or longer in some cases so we'll have to be patient

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Make sre you've all shared detail and everything you can, then keep an eye on your tickets

hollow thicket
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I need suport

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I bought vipa and its not working

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server is wiping soon

pine stone
#

!vipissues @hollow thicket

marble mantleBOT
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Hey, @hollow thicket

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

rose thunder
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@pine stone i bought vip and im afraid of losing force wipe, so if thats the case, ill have to figure out where to play

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but if my appeal has an answer me and my team will know what to do on force wipe

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can you help?

stuck talon
#

where mondays
bug

near halo
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!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

trim marsh
#

!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

pine stone
# rose thunder can you help?

Sorry but you'll know before anyone here will. If there's ever something really important that admins need to see or know outside of the ticket, explain in detail here as they will read it - They may never respond but the ticket is where you'll find out

rose thunder
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ok thanks ill wait then

lyric basalt
hollow thicket
balmy wigeon
#

hi, i was told i had a 1 day ban, and also sent an appeal 6 days ago, im still not unbanned?

pine stone
pine stone
balmy wigeon
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was actually from your self, toomuch.. why am i being mis-informed?

#

so i am full banned from the server for copying and pasting a message and you were unable to tell me this 6 days ago?

pine stone
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I'm a chat moderator so may not have had all information but really sorry for any inconvenience. If you were banned and have appealed then have you had a response through as yet?

balmy wigeon
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nope, appeal was sent 6 days ago

pine stone
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I'll certainly do my best to follow up for you but of course an Admin will have the full picture and final decision

balmy wigeon
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i just dont understand how you've "confirmed" its a 1 day ban, and here i am 6 days later still unable to play, all because i copy and pasted a spam message, i fail to see how that gets me a permanent ban when there are still active cheaters on your servers, absolutely ridiculous

swift yarrow
#

WHAT IS THIS LAG ON TORIA 2X, 170 PING?? ah man I just4 lost my start

livid quail
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!cancel

marble mantleBOT
pine stone
balmy wigeon
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Nevermind, off to a competitor i go

hollow current
marble mantleBOT
worn tusk
marble mantleBOT
#

Hey, @worn tusk

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

torn heart
#

or send me your steamID

worn tusk
torn heart
#

give me like 30 seconds to check

#

fixed

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wait a few mins and try to rekoin for me

worn tusk
torn heart
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cannot do that sadly

worn tusk
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Nice wipe, thanks for the erroneous ban, what a wipe in a row

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I love rustoria heartoria

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good day

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I go sleep

worn tusk
obsidian ravine
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#UNBAN S1VS

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and skip q

torn heart
torn heart
# marble viper if not?

Just checked, sundays and saturdays do not count as business days, so after today it would still be 3 days, so please be patient as you should get a response today

marble mantleBOT
swift yarrow
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Can anyone help me

torn heart
swift yarrow
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So basically Toria 2x was my favorite server and now I cant even understand the chat..

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shouldnt there be a rule for it to only be enlgish

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@torn heart

edgy vault
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I got muted for saying "Selling T1 10 scrap AK 100 scrap S22" ?

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on US Mondays

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Did I accidentally say something bad

minor temple
marble mantleBOT
edgy vault
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Found the slur: "Selling T1 10 scra >>>p AK 1<<<00 scrap S22"

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mb

thin plover
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Most likely what happened this

heady fern
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I play with no cheats. But i dont understand why anticheat detected some troubles and disconnected me. Who knows how to fix this problem?

hollow current
heady fern
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Thank you

trim marsh
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как купить випку если ты из России

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Админыыы

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помогите

near halo
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!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

karmic hornet
#

!appeal

marble mantleBOT
#

Hey, @karmic hornet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

trim marsh
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Спасибо хо за випку

next path
#

How can I reappeal?

ocean thistle
grand crypt
#

hi get i get support pls

lyric basalt
#

!appeal @grand crypt

marble mantleBOT
#

Hey, @grand crypt

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

minor temple
marble mantleBOT
crimson furnace
#

Today is a global wipe (map and studies) on a server that is wiped on Monday, today?

torn heart
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Just map wipe

crimson furnace
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thx

ocean thistle
next path
feral vigil
#

check my appeal please, i wait for 5 days... my steamid is 76561199210727954

native cove
#

!report

marble mantleBOT
#

Hey, @hazy siren

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hazy siren
#

thx

ocean thistle
near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wet bone
#

hello guys maybe u know what to do with downloading world 0.0 percent?

idle hollow
wet bone
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thx

signal cedar
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Can someone tell me how many days I got left till getting unban it’s not telling me

signal cedar
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Thanks

noble terrace
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actually in 15 minutes it will be exactly 13

signal cedar
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Ok 👍

onyx crag
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/0.0

lyric basalt
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!ticket and please don't call them out in chat

marble mantleBOT
#

Hey, @jaunty roost

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

strong aspen
#

How long are association bans?

thin plover
strong aspen
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Whys mine perm

shy remnant
marble mantleBOT
thin plover
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Thats why I said usually, but please post your steam ID and make an appeal as well

strong aspen
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76561198439151077

worldly kayak
#

Can I get assistance on ending my subscription to a server please, thanks!

marble mantleBOT
worldly kayak
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!cancel

marble mantleBOT
worldly kayak
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oh, thanks!

blazing ginkgo
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Disconnected: hacking
I play with no cheats. But i dont understand why anticheat detected some troubles and disconnected me. Who knows how to fix this problem?

marble mantleBOT
#

Hey, @blazing ginkgo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

strong aspen
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any response to why my association ban is perm?

shy remnant
strong aspen
#

kk

shy remnant
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Also, make an appeal @strong aspen

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!appeal @strong aspen

marble mantleBOT
#

Hey, @strong aspen

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

strong aspen
#

I have

blazing ginkgo
#

!appeal

marble mantleBOT
#

Hey, @blazing ginkgo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blazing ginkgo
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how lond does aprpeal being checked

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?

strong aspen
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1-3 days

lucid frigate
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!appeal @latent crown

marble mantleBOT
#

Hey, @latent crown

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fickle solstice
#

hello, when will I be able to buy VIP for the new 6 man EU server?

marble mantleBOT
#

Hey, @fickle solstice

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

shy remnant
#

Every information about the VIP for the new server will be announced on time if it has not been yet 🙂

fickle solstice
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I'm not talking about the VIP slots available, I'm asking when will we be able to buy it since it's not on the VIP server list yet

inland turtle
#

hi @fossil igloo

fickle solstice
shy remnant
fickle solstice
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Thank you 🙂

smoky cape
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I don't know for sure but I'm pretty sure vip is like first come first serve. But every 30 days, someones vip on a specific server runs out

latent crown
#

Hi guys, I can't play on rustoria.co EU Mondays server. It says that it is hacking. Earlier I logged into my friend's computer with my steam and since then I have a problem with your servers. I haven't used any hacks on your server, I play on all servers except yours. Please help me if there is any way to explain. I filed an appeal and was refused with the reason "Hacking". But I am right to heaven. Please allow me to have fun with my friends on your server. Consider my Appeal and don't lose heart. DM me SUPPORT, please. ❤️ AlienRedAK

marble mantleBOT
#

Hey, @latent crown

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shy remnant
fickle solstice
smoky cape
#

It should show on the website when the servers come out

fickle solstice
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Ye, I understood it already hehe thanks

strong aspen
restive cove
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My association appeal got denied 4 months later but all my teammates were unbanned in 30?

shy remnant
thin plover
strong aspen
#

alr

latent crown
marble viper
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Where is it stated that this is prohibited?

latent crown
wispy dirge
marble viper
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Who will connect to another server of an unknown person in the chat during his wipe

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🤦‍♂️

lusty dock
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is this allowed?

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racism fyi. should i make a ticket?

grand moth
lusty dock
grand moth
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Perfect

ember siren
#

yo

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The new Glock is not on rtg 😦

light hamlet
#

!appeal

marble mantleBOT
#

Hey, @light hamlet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

minor temple
#

!steamid @jolly heath

marble mantleBOT
rose thunder
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hi can i have quick support?

smoky cape
rose thunder
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my appeal got approved but i still cant log back in

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its been more than 10 minutes, just wanna check if its gonna be ok to log in today or when

smoky cape
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Hm. I'm not an admin so I don't really know how to help you with that but an admin might

rose thunder
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Ok thx anyways, ill wait a bit

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worried cause the base is probably decaying lol

grand moth
rose thunder
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ok

elfin tartan
#

!appeal

marble mantleBOT
#

Hey, @elfin tartan

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

solid barn
#

Apparently not. Unfortunately while I got everything restored, the group feels uneasy that they don't understand it and are afraid it will happen again.

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Is my understanding correct that there are only 2 kinds of EAC bans, permanent and false positive?

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Do we have any data on the recurrence rate of false positives?

noble terrace
noble terrace
solid barn
noble terrace
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They issue temporary bans often; many players have been affected by them

solid barn
#

So then are they all false positives? Or do we have evidence that EAC needs to update their website regarding their policy?

noble terrace
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they are not all false positives, no

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whatever issue you may have though needs to be taken up with EAC since we have zero control over those bans

solid barn
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I'm fully unbanned, how do I clear my name?

noble terrace
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I mean, if you're unbanned that sounds like your name is clear to me

solid barn
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not if there exists a category of temp banned guilty people

noble terrace
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those people are now permanently banned

south kelp
#

will only show on rusts twitter

noble terrace
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if you are found to be cheating, you'll be banned for cheating lol

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again, if you are not cheating, you have nothing to worry about

solid barn
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So the fact that I'm back can be used as evidence that I was found not guilty?

noble terrace
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I doubt they would have unbanned you otherwise

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But I also am not EAC

solid barn
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I understand, thank you. I wanted to double check my understanding because my old group doesn't trust me anymore because they all got a week association* ban when I got the false positive.

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Well at least I'm not part of a group that considers you guilty after proven innocent

noble terrace
void dirge
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<@&274971100184576010> please messge me

charred willow
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hello

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can u unban

magic viper
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help

torn kite
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hello i've got banned for play with hacker but i don't know what he's a hacker pls unban me❤️

solid barn
#

unfortunately if it was an eac ban it was automatic and there's nothing they can do here

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!appeal

marble mantleBOT
#

Hey, @solid barn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

void dirge
#

help i was banned for playing with hacker when i whave never done so i sent an appeal then was instantly blacklisted from website i have about 1k hours and have never hacked please lmk what can be done

grand moth
void dirge
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thank you

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is there a way i can see the status because the black list doesnt let me see current appeal

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plz lmk

exotic lance
#

i got banned for hacking while connecting

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its like the 5th time i am getting false banned

noble terrace
marble mantleBOT
exotic lance
#

why i am getting banned sometimes? do i make any mistakes?

void dirge
#

76561199062789139

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plz help

noble terrace
#

it's fixed, just give it 5-10 minutes

exotic lance
#

okay thank you

noble terrace
void dirge
#

no problem thank you

unkempt sable
#

how do i get in contact with an admin to report a player?

marble mantleBOT
#

Hey, @unkempt sable

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hard cloak
#

One message removed from a suspended account.

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One message removed from a suspended account.

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One message removed from a suspended account.

south kelp
#

JACOB

south heath
#

cheater in 2x eu

marble mantleBOT
#

Hey, @south heath

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

short niche
#

<@&274971100184576010>

thin plover
#

Make a ticket on our website

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I will delete these profile just in case

short niche
#

./ticket add in-game isnt working, i cant be bothered making a ticket bruh

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they'll just keep playing then bc im logging off

thin plover
#

And what do you mean /ticket isnt working?

short niche
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"There was an issue processing your ticket request, please let the administrators know on discord!"

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so.. yeah

thin plover
#

Well please make one on our website

marble mantleBOT
#

Hey, @short niche

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
#

Click on the link

#

You dont need to be in game

short niche
#

sorry but i dont have time, just wanted mods to know if someone was gonna spectate him or w/e, i gotta log off.

thin plover
#

It takes 1 minute...

short niche
#

he is 100% cheating though, hasnt even set up community profile, brand new account and his mates have <100 hours and other has new account with 1 game

thin plover
#

An admin will look into it but you need to make a ticket

solid barn
#

Could this lead to a team getting a ban?

thin plover
solid barn
#

na, just trying to puzzle out why I got a false positive last week

thin plover
short niche
#

my tickets went through

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good night, thanks for help.

thin plover
#

The whole time you are talking to me, you could have made one on the website as well

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If it went through in game, its good then

summer willow
#

@thin plovervpn 76561199244650854

thin plover
#

I am not home, just wait to see if another admin can look at it

sleek geyser
#

<@&874995535881326632> 76561198370590204
Please read my appeal.

dark radish
#

you need to wait, coming here and pinging us wont speed up the appeal process

hard cloak
#

One message removed from a suspended account.

sleek geyser
#

OKThanks a lot.

solid barn
#

Well at least I cleared my name, as good a time as any to retire I suppose. 🤷‍♂️ *uninstalls and goes back to not playing rust*

tender wind
thin plover
#

I'll look at it later

hard cloak
hard cloak
brisk wasp
#

this groub was on rustoria this wipe they have esp look at min 4:22-4:52

#

and the dont give a shit they post at at youtube lol

smoky cape
brisk wasp
#

look at the video

smoky cape
#

I did

brisk wasp
#

first thing how he see the guy on train and secound he calles a guy before he see him and he say guy on right

#

and then he peek to kill his friend before he peeks

smoky cape
#

And he was in the back of the train and one of his friends in the front called out the guy on the right

brisk wasp
#

lol lock how he track the aim

smoky cape
#

There's nothing suspicious in how he aims

brisk wasp
#

can u come call iwill show u

smoky cape
#

But there is still no way of accusing these guys of esp

brisk wasp
#

come call

smoky cape
#

I don't want to call right now

still solstice
#

oui This is esp They play together

#

xD KEKWPoint

brisk wasp
#

as u like but u know that this guy is esp 100 %

#

look how he track the aim

smoky cape
still solstice
#

yes yes pro esp

#

Behind the walls, this is normal

#

🤣 .

brisk wasp
#

he call for a guy without seaing him and he was tracking behind the wall and the he killed his 2 teammates befor they peek

#

and he shoot to the guy on train and it was dark as fuck

still solstice
#

KEKWPoint xD

thin plover
#

Just make a ticket, its easier

brisk wasp
#

just watch it its more easier to me

thin plover
#

No, Im not at my computer and we dont take report off discord

#

Make a ticket Okay

brisk wasp
#

as you like its your server

thin plover
#

Yeah thank you, thats why Im asking you to make a ticket with the link of the video in it

feral vigil
#

It would be better if you banned cheaters rather than players who accidentally send ads into chat.

noble terrace
#

We have a lot of rules and are capable of enforcing all of them okay

normal mesa
#

us medium lagging bad

feral vigil
#

you banned a person for advertising who constantly played and wants to play in rustoria, whom I accidentally sent to the chat, I apologized and justified this, but the appeal was denied

dull bobcat
#

RUSTOIRIA MONDAYS IS FUCKED UP COME FIX IT NOW!!

ivory nexus
#

any admins can join support vc?

ornate raptor
#

^^^

#

Rustoria medium down

smoky cape
noble terrace
ornate raptor
noble terrace
dull bobcat
#

DO ROLL BACK OMG

ornate raptor
#

whats the wait time becuase im loaded in outpost

smoky cape
ivory nexus
noble terrace
feral vigil
dull bobcat
#

CAN you just restart server this is crazy

#

have played last 15 minjust pure lag

#

like hello 15 of just lag

#

its not fixing it self

#

RESTSRAT'

noble terrace
#

I already told you it's being looked into

glad canopy
#

US MEDIUM LAGGING BAD

ivory nexus
noble terrace
#

Because giving someone evidence would just let cheaters know what NOT to do to avoid getting caught. No reputable server provides proof to players they ban.

ivory nexus
#

And as well as a fact of us system, what i personaly saw, you are not banning guys with EAC ban, but you consider your system perfectly correct

noble terrace
#

EAC is not foolproof which is why we have our own admin team - as does every other server community

#

We have rules against game banned alts

ivory nexus
#

every other server i played at least

noble terrace
#

We don't need to invade someone's privacy by PC checking them. We don't ban unless we're 100% confident in the decision

ivory nexus
noble terrace
ivory nexus
#

and for sure no one wants to do a recheck on this situation

noble terrace
#

That's what the appeals process is for

#

And your appeal was reviewed, and it was denied

ivory nexus
#

I can see that, but I never did cheat, i did not and do not have any cheat related software on my pc

hard cloak
#

One message removed from a suspended account.

ivory nexus
noble terrace
thin plover
ivory nexus
noble terrace
#

We don't need to pc check you

hard cloak
thin plover
#

I received all your info, just need to be patient, I will look at it when I can

hard cloak
#

One message removed from a suspended account.

noble terrace
#

Correct, we ban cheaters

ivory nexus
#

not gonna waste ur time my friend

ivory nexus
torn heart
#

i mean alright then

ivory nexus
#

am asking for any type of evidence, u are telling me that u do not provide them and totally understand that, but there is no option for me to justify myself

solid barn
#

was it eac?

ivory nexus
#

nope

ivory nexus
noble terrace
#

if you get EAC you are banned on every server....

ivory nexus
#

sorry my bad not sayin it right
Jyrcella — Сегодня, в 22:58
EAC is not foolproof

pseudo vault
#

what is ur logic @ivory nexus 😹 they don't need to show u shit hahahha

noble terrace
#

You misunderstood my point

ivory nexus
ivory nexus
pseudo vault
#

its not ur server lil bro they dont need to do anything, you lost your privilege to play LLLLLLL

torn heart
#

not much else needs to be said relating to this situation

solid barn
#

I got an EAC false positive, and Rustoria rolled it back when EAC let me go, as that was the only sign I might have done anything wrong. I appreciate this and it tends to make me think they're fair. I wonder what evidance they have on you internally.

daring plover
#

Admins have their way of finding out if someone is cheating.

#

Having them inspect your pc will do nothing

solid barn
pseudo vault
daring plover
#

Please keep this channel clear of chit chats, its for support only

pseudo vault
#

stfu random

#

i need to know

solid barn
pseudo vault
#

i mean, there is cerb temp ban or a full EAC ban

solid barn
pseudo vault
#

yes that is EAC, cerberus is something else tho

solid barn
#

oh, idk about that

pseudo vault
#

oh its the 3 day temp ban usually

#

that is usually cerberus

potent tundra
thin plover
#

Alright, you guys can go make a group and chat about it, lets keep the support channel clear like you've been asked

daring plover
#

Guys this channel is for support. If you don't need support please use #general

#

@pseudo vault you've already been warned

pseudo vault
#

Ok randoms, sorry master 🙏

solid barn
silver night
#

how do i report a cheater when i have video proof of him pulling up the menu?

marble mantleBOT
#

Hey, @silver night

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

torn heart
#

Follow the link to make a report on the site and include the video

silver night
#

im not joining a server and im not going to a website

#

i dont care that much im sending proof here, ban him if u want

torn heart
#

we don't take reports over discord

silver night
#

then ig u have a cheater on ur server

#

i have video evidence of him pulling up a menu and his steam id and shit

potent tundra
silver night
#

if u dont want him banned its fine idgaf, im just going server to server banning ppl

silver night
#

and i cant send a vid so

#

dms if u want him banned

potent tundra
silver night
#

dm me i mean

silver night
potent tundra
silver night
#

okay

#

idc man, he tried getting me to cheat with him so im going server to server banning him since rust wont gameban him.

#

but idc enough to go to a website

silver night
#

im just gonna go to other servers now

silver night
#

nvm idc

#

if u want him ban rustoria admins dm me and ill send proof

#

or give me the ability to sned it here, or make a priv channel i can see or smth but thats not gonna happen

#

goodbye :))))

dark radish
#

you could have already made a ticket at this point 😭

#

you do you tho

silver night
#

logging into steam is annoying as

rich geyser
#

drink some water

feral vigil
#

answer me already, why am I receiving a permanent ban for an advertising message that was in my buffer and was accidentally sent? Moreover, it even contained the nickname of the player whom I accidentally copied, and I was banned. still and forever

feral vigil
#

so what, you are banning a careful player who does not intend to do anything bad to your server

paper python
#

Why are the sea maps so shit?

sweet loom
#

.

void dirge
#

is there a way to check a status of appeal?

#

i was blacklisted seconds aver i appealed and i can no longer check status please help

#

<@&274971100184576010> I can’t submit ticket either to ask question to admin directly

thin plover
#

the admin already answered your appeal

#

your ban is 7 days, they said to talk to your teammate

void dirge
#

talk to my t8? he is offline and i dont know him really i met him a few wipes ago is there a way to see this answer to the appeal? im fairly new so im very lost to all this and why i am banned

#

please lmk i love the server and have vip on all rustoria

snow spear
marble mantleBOT
#

Hey, @snow spear

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

void dirge
#

can i speak to an admin in waiting for support? <@&274971100184576010>

thin plover
void dirge
#

apologies

thin plover
#

you played with a cheater, you are banned for 7 days

#

wait until you can talk to your teammate

#

and ask him why you got banned as they have the answer if they want to be honest

thin plover
void dirge
#

? i never played with a cheater nor was i cheating to be banned out of no where then blacklisted when i even have vip for all ur servers is wild

thin plover
#

it's only 7 days

#

your appeal was already answered, discord is not a 2nd way to appeal your ban

void dirge
#

i understand that but why was my appeal shut down with no thought i wasnt even able to see the answer to the appeal

#

I have no game bans what so ever on any game or any server I do not play with or partake in any form of hacking

thin plover
#

if you go back on the website you can see the appeal

void dirge
#

im sory but that is false i am still black listed from seeing any ticket or appeal i wish to see this fixed because i believe i was wrongfully baned

thin plover
#

yes and I am telling you exactly what the banning admin said, your ban is 7 days, talk to your teammate "Arnie" as they are fully aware of what happened

#

I wont go over it again, your ban will remain, end of discussion

vestal jungle
#

Will there be a global wipe on Rastoria Medium on December 7th? Because of an update?

vestal jungle
#

(

feral vigil
#

Hello! You never put a message in chat regarding looking for a teammate, which would mean your explanation does not make sense. You were advertising another server in the chat, which is why you are banned currently. This is strictly prohibited on Rustoria and results in a permanent ban.

This is an explanation of my appeal. why do you write that I never wrote that I was looking for a teammate, if that was the case? yes, I accidentally wrote a connection to another server, but it was by accident, could you give me at least a temporary ban?

jaunty whale
#

НАБОР В РУССКИЙ КЛАН PIVO 47
Заявку подавать на нашем дискорд сервере, вся инфа там
За ссылкой на сервер дс пишите мне в лс

void dirge
#

its unfortunate that i pay for the servers vip and the response i get to support is to ask ur tm8 and hope for honesty iv been very respectfull about the situation and thank you for your time if there is a way i can speak to the banning admin i would appriciate that greatly

hexed nimbus
void dirge
#

i dont seek extra treatment but saying to hope for honesty from another person is completly out of my hands i just reap the punishment

#

i understand the situation from the other admin just hope for resolution

hexed nimbus
#

And the reason he said ask your team mate is cause the is no use of big teams get association bans to explain it to every single one

void dirge
#

well i was not aware of any foul gameplay i was prim locked next to outpost in a 2x1 in a group of 3 with 2 on so im not happy with the situation thats all

hexed nimbus
#

Resolution is 7 day temp and not a perm for the whole team like other communities do

#

All I can say be careful who you play with

void dirge
#

bruh lolol

solid crater
#

!ticket

marble mantleBOT
#

Hey, @solid crater

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
feral vigil
desert sluice
woeful aspen
#

i just got banned by anticheat and ive never had cheats for rust ever before

#

like me and my whole team

#

like rustoria banned me by EZanticheat

amber crystal
#

Hi , help me please , when I going on the rustoria servers , kick me and writing hacking , I never not used hack. First time logging into the server https://steamcommunity.com/id/adasflms/ <@&274971100184576010>

desert sluice
#

!appeal

marble mantleBOT
#

Hey, @desert sluice

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

amber crystal
#

!appeal

#

!appeal

marble mantleBOT
#

Hey, @amber crystal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wispy merlin
#

Shit happened to me aswell

#

!appeal

marble mantleBOT
#

Hey, @wispy merlin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sturdy oracle
#

@ocean thistle vpn76561199244650854

stray swan
#

Hi there, I'm banned again, but this time it's supposedly for playing with a hacker. It happened about 6 days ago on EU Monday. However, the last time I played was 2 weeks ago, and I'm confused about why I'm banned now. I just want to play, and I'm wondering if it could be a mistake. Can you please check it out? It's puzzling to me because the last time I played on EU Mondays was with my friend 14 days ago, and he's not banned, but I am. We teamed up with some nearby neighbors, and I still don't understand why I'm banned while my friend isn't.
https://steamcommunity.com/profiles/76561199166669901/

#

I've already submitted an appeal, but it's taking too long. Can you please check it out now? Unfortunately, Dale, who usually helps me, is currently offline.

near halo
#

hi guys! iza here - Campaign Executive at Wildfire! Sorry I don't know where to ask this but just wanted to know if the server ever runs brand collab? and if yes, how can I talk to a mod/admin about paid collabs? It would be on behalf of the global brands we're working with and are looking to reach discord communities.

For context, we connect brands with Discord communities for partnerships that benefit the community, first and foremost, and also pay the team running it.

Thank you so much~

rotund elbow
#

!appeal

marble mantleBOT
#

Hey, @rotund elbow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thorny dune
thorny dune
thorny dune
stray swan
#

@thorny dune

#

still

thorny dune
stray swan
#

@thorny dune TY

thin ginkgo
#

I haven't logged into the game for half a year and I see that the server is banned

willow orchid
#

@compact scaffold/ticket TROGLODYTE 76561198863615807

tight gust
#

how much on average should one expect a response to APPEALS

thin ginkgo
#

/ticket name 76561198863615807 yes?

marble mantleBOT
#

Hey, @thin ginkgo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin ginkgo
#

!appeal

marble mantleBOT
#

Hey, @thin ginkgo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

graceful scarab
#

!appeal

marble mantleBOT
#

Hey, @graceful scarab

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tight gust
#

!appeal

marble mantleBOT
#

Hey, @tight gust

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ripe gazelle
#

!appeal

marble mantleBOT
#

Hey, @ripe gazelle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

magic garden
#

Connected: Hacking

thorny dune
thorny dune
marble mantleBOT
magic garden
magic garden
#

IS MY STMEA ID

thorny dune
magic garden
charred osprey
#

i pretty sure i found a cheater

frozen gorge
#

!report

marble mantleBOT
#

Hey, @frozen gorge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ruby sundial
#

!report

marble mantleBOT
#

Hey, @ruby sundial

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

small river
#

!appeal

marble mantleBOT
#

Hey, @small river

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

gaunt matrix
#

!appeal

marble mantleBOT
#

Hey, @gaunt matrix

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

charred osprey
#

cheater just booded me offline

marble mantleBOT
#

Hey, @charred osprey

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

I subscribed to all social networks, but the fact that I am subscribed does not protect me. Tell me what needs to be done?

bold cosmos
#

hello, rustoria co2 x vanilla is kicking from your server, for the reason of hacking, although I have never used cheats in my life, this is an error on your servers, can you tell me what to do?

pine stone
#

!appeal @bold cosmos

marble mantleBOT
#

Hey, @bold cosmos

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pine stone
spiral jolt
#

how hours i have ban take a break?

south kelp
jagged obsidian
#

1

limpid dove
#

@everyone
hello, it's been 2 days since I opened a ticket, would a mod be available?

#

?

gusty radish
#

asdsa

minor temple
limpid dove
#

no a ticket via network support

#

network-5121

#

i am french sorry for my english

tall prawn
#

!appeal

marble mantleBOT
#

Hey, @tall prawn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tall prawn
#

Hello, played yesterday fine. Just joined to server now, was afk for like 15 mins and when back to pc got this shit without any reason "Disconnected: Hacking"

marble mantleBOT
#

Hey, @tall prawn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tall prawn
#

I cant wait 1-3 days, I need to play now, I have house that start decaying soon..

limpid dove
#

welcome to the team :/

limpid dove
tall prawn
round latch
#

store-15985 please help me

versed garden
#

banned for "take a break"

balmy cypress
marble mantleBOT
gloomy parcel
#

both banned for "take a break"

mighty anchor
#

Hello, I went to the server on which I constantly play and there was a ban for cheats that took place 4 months ago from a server on which I have never played, I always play on different computers in the computer club

#

76561199021696427

balmy cypress
mighty anchor
#

very thx

gusty radish
#

Hi, I can't log in to the server.

broken aspen
#

do you have any error message?

lyric basalt
gusty radish
#

I load up and get thrown out

calm egret
#

?

mighty anchor
balmy cypress
#

Sorry, my mistake. Try again in 5 @mighty anchor

mighty anchor
#

i join thx

granite loom
#

Hi, I would like to know why our team got banned for playing with Hacker if we don't have anyone playing with cheats

marble mantleBOT
granite loom
#

76561198874987001

balmy cypress
marble mantleBOT
#

Hey, @granite loom

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

balmy cypress
#

Make an appeal and the banning admin will get back to you

granite loom
#

ok thanks

merry berry
#

@balmy cypress hi Mr.luke can i have a private short chat?

#

need some help

plain fiber
#

1

noble terrace
#

!appeal

marble mantleBOT
#

Hey, @merry berry

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
#

Anyone who is banned needs to appeal

near halo
near halo
gaunt matrix
#

Some administrator can help me?

vast blaze
#

guys i need to speak to an admin

#

i need to speak to an admin rn this guy is cheating so hard i have multiple vids as proof he spider jumps he esps he prefires pre meds shit is crazy please sm1 dm me or smthing idk

raven mist
marble mantleBOT
#

Hey, @vast blaze

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vast blaze
raven mist
acoustic hull
marble mantleBOT
#

Hey, @acoustic hull

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

acoustic hull
#

bro your website said "woah slow down there bucko too many tickets or smth" havent played for a week

#

beaming from 209 meters while out of render is crazy

#

straight line beam with a shit perception of drop

#

only on toria baby

noble terrace
#

Yes Rustoria is definitely the only server with cheaters /s

#

You usually get that error if you're trying to add a clip or screenshot

#

You can also do /ticket in game chat to report

acoustic hull
#

brev youre the only ones who say "ive proper looked at him yeah, and like hes offline n that, wouldnt be nice to ban someone offline"

noble terrace
#

How would you feel if we banned you when you're offline after going off someone else's word?

acoustic hull
#

id appeal and get cleared

#

tf??

noble terrace
#

That is not even remotely how that works

#

We don't ban someone unless we are 100% confident they are cheating

#

After doing a full investigation

acoustic hull
#

idc bro no one gets banned

noble terrace
#

I personally have banned dozens of people just for hacking in the last few days

#

So you are incorrect

acoustic hull
#

bro i tried submitting a clip and the website said oopsie poopsie

raven mist
#

We have hundreds of bans daily, but we dont ban players

#

yes

brisk arch
#

@near halo is scamming in lfg channel sending malicious google docs links

#

Only message he sends is that form

noble terrace
acoustic hull
#

you only ban the blatant spinbot ones fyymmm

hollow canopy
#

ive had more EAC bans for players ive reported using tickets AND f7 than toria has managed to ban so that says alot idk

acoustic hull
#

L

marble mantleBOT
hollow canopy
raven mist
#

Lemme take a look at your tickets

hollow canopy
#

i havent made any recent ones because they dont get checked properly

acoustic hull
#

icba atp let the cheaters have their fun

hollow canopy
#

dw about it pookie

acoustic hull
#

fucking china servers too infested atp so they come eu

noble terrace
#

lol

hollow canopy
#

cuz i did submit tickets for months and i kept getting copy pasted messages and they'd end up getting EAC banned before u silly sausages actually do something

noble terrace
raven mist
brisk arch
raven mist
#

One got banned by us

hollow canopy
#

i know u wrong for a fact

raven mist
#

I literally just looked at your tickets

#

but alright

noble terrace
#

We're literally looking at your ticket history

acoustic hull
#

:o exposed

hollow canopy
#

u guys prob hit me with the "he was eepin ;3333 cant ban him!! that would be rude >...<"

raven mist
raven mist
#

Taken care of, tnx!

acoustic hull
#

@raven mist how many hours on the game?

#

real shit if i pop a tiddy on cam do i get mod?

raw cliff
#

Guy named 123.2.0 is hacking on Rustoria US Mondays

noble terrace
marble mantleBOT
#

Hey, @raw cliff

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

raw cliff
#

keeps telling me Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown.

#

only ever made the one

raven mist
gaunt matrix
#

Hey, some admin can help me? I sent an appeal 8h ago and no one check it

bright quiver
gaunt matrix
#

Okey, thank you!

ancient jacinth
#

What are the game ban rules on here? Is it 90 days before you can play like other servers?

open sail
#

Where can I submit a ban appeal or talk to a mod?

shy remnant
marble mantleBOT
#

Hey, @open sail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fleet sphinx
#

i need help adm have a hacks in outside my base 3 hacks

marble mantleBOT
#

Hey, @fleet sphinx

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

open sail
#

Can a moderator help me out with my appeal

#

I applied a year ago and it was approved but I am still banned lol

#

Appeal #efe6bc

near halo
open sail
#

76561198105650058

elfin tartan
#

Does any moderator know when OBLED gets on, I have a message requiring him to respond and I can't seem to get into contact with him?

#

Yobled*

bright horizon
#

When US medium wipe is it bp wipe?

#

u good?

cursive kayakBOT
#

@bright horizon

:flag_us: US Medium

IP: connect medium.rustoria.us:28010
Next Wipe: <t:1701975600:F> (<t:1701975600:R>)
Wipe Schedule: Thur @ 3PM EST (Bi-weekly)
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for Next Map

clear raptor
#

(IGN:Testiculies) I'm playing on Rusteria.co US mondays I was having some server problems like 10minutes ago. I was at outpost and began experiencing terrible desync, so i restarted Rust when i loaded back in it gave me a death message from yesterday (the last time i had died) i'm not sure what to do, when i went back to find my body it was no longer there and i was in outpost so nobody could have looted it. I had an MP5 with below half durability, 8 medisticks, 5k stone, about 90 rounds of 9mm, and a full roadsign kit. is there anyway i could get that stuff back? or at least the mp5?

smoky cape
elfin tartan
smoky cape
sleek geyser
#

@smoky cape Why hasn't my appeal been answered for three days?76561198370590204

smoky cape
sleek geyser
#

OK

sleek geyser
smoky cape
marble mantleBOT
sleek geyser
#

Okay, thank you.

foggy lagoon
#

When eu medium wipe is it bp wipe?

near halo
foggy lagoon
#

eu medium Erasing time

near halo
marble mantleBOT
#

Hey, @foggy lagoon

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

naive snow
#

How do I unlink my socials? I linked to wrong steak account

marble mantleBOT
lusty dock
#

@noble terrace is facepunch okay with Ryan doing gambling sponsors on an official server

#

top 10 questions that cant be answered!

potent tundra
near halo
#

Would anyone have a clue how i would rebind the drone descending to left control again? No setting for drone controls and i cant figure out how to rebind it

bleak isle
#

i got banned on a diff server and it says eac violation wat dis mean

pseudo vault
#

why are you here if its a different server 💀

stoic field
#

Does Mondays server wipe tomorrow ?

molten flicker
marble mantleBOT
#

Hey, @stoic field

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

thin mortar
#

where do i reach an admin?

idle hollow
tired meadow
#

Hey, is there a way to apply for team ui increase on sea server?

tired meadow
near halo
tired meadow
near halo
tired meadow
vestal jungle
#

When is the wipe tomorrow on yu long?

mild dew
#

<@&274971100184576010> I was banned by VPN,I've been on the ticket for 8 hours

winter spindle
#

!appeal

marble mantleBOT
#

Hey, @winter spindle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mild dew
#

<@&274971100184576010>

hexed nimbus
vestal jungle
blissful herald
vestal jungle
blissful herald
marble mantleBOT
#

Hey, @vestal jungle

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

dreamy mauve
#

/ticket

marble mantleBOT
#

Hey, @dreamy mauve

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

obsidian ermine
#

zeus 5x no bps is not gonna wipe today?

naive kindle
obsidian ermine
#

okay tanks

serene igloo
naive kindle
mortal vector
#

!force

marble mantleBOT
#

Hey, @mortal vector

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

austere grotto
#

!appeal

marble mantleBOT
#

Hey, @austere grotto

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

Yo anyone can send me the ip for the new eu server i wanna play with some friends on this server on force wipe i mean the 200pop eu long server

merry berry
#

hi,can any admin help me?

pine stone
#

@merry berry Please let us know what kind of help you need. The more specific the better as the team will see the messages and arrange available help ASAP

merry berry
#

i had appealed, how long can i get reply?

pine stone
raw nexus
#

gift me rust please xd

lusty dock
#

lets be real though, no one here will acknowledge it, the staff wont either, it's not like they are getting paid lmfao. even if it goes against their morals ryan would replace them in a heart beat

#

id bet my life that facepunch has something in their official server rules that prohibits something like this, we'll see

uncut kraken
#

Who can help me for my email (homework)

#

We need write me email

#

pls

wild elm
#

there is not /kit in the rustoria x2?

blissful herald
storm shell
#

Help solve the problem
Disconnected HACKING

#

I didn't play with cheats

marble mantleBOT
#

Hey, @storm shell

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

violet girder
#

Why i cant see next map Rustoria Eu main on rustoria.co?

wispy dirge
#

Staff are looking into it at the moment.
Should be fixed shortly.

zealous tulip
#

Help solve the problem
Disconnected HACKING
[16:46]
I didn't play with cheats

#

PLS HELP ME

#

somebody

near halo
#

Don’t hack 😂

zealous tulip
#

i dont hack bro

#

i never play on tgis server

near halo
#

I’m sure bro

zealous tulip
#

how decide this prblm

near halo
#

There is a severe issue with cheaters on rustoria right now worse than I’ve ever seen ever

#

3-4 cheaters per day

#

Hello, we are thinking of playing on the server as a team, but we do not know what the limit is on the number of people in a team on the server. I wonder what the limit is?
server name eu 2x

hexed nimbus
hexed nimbus
near halo
hexed nimbus
#

Ui is not limit that the amount of team members shown in team ui

near halo
hexed nimbus
#

Yes

near halo
#

Or can we only have 8 people on the same team in-game?
?

zealous tulip
#

hwlp mw pla

#

help me pls

#

somebody

near halo
hexed nimbus
#

No mention of clan limit is no limit so there is no team size limit

near halo
hexed nimbus
#

How many it says the UI is

near halo
hexed nimbus
#

How many would you be able to see then ?

near halo
hexed nimbus
#

Your team can be bigger but ui only shows what it says it will

noble wren
#

Where can i find the map vote for Rustoria Eu Lpng

raven mist
azure pecan
#

do yall accept cashapp or venmo?

smoky cape
azure pecan
rare finch
#

Hello one question will Rustoria have a server with the new map same as facepunch observer? @balmy cypress

smoky cape
# azure pecan vip

I don't believe so. I've never bought vip before but I think you need to buy credits for rustoria on the website and then buy vip from there

torn heart
devout urchin
marble mantleBOT
devout urchin
zealous plover
#

what should I do? I bought a rast and started logging into the server and I have disconnected hacking

marble mantleBOT
#

Hey, @zealous plover

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tall prawn
#

Where any answer?

smoky cape
tall prawn
#

I didnt get any reason for ban. Your appeal has been denied. You are no longer able to add to the appeal.

#

only this shit was wrote.

tall prawn
#

They didnt send me info why I got banned lol

noble terrace
marble mantleBOT
tall prawn
#

I bought account with skins and played 1 day, then went sleep. On next day I joined the game, was afk 10-20 mins and got ban.

Steam ID

76561198865730592

hexed nimbus
noble terrace
tall prawn
#

what cheating? I dont use any bugs or exlpoits except bunker base lol

noble terrace
#

You should know since you were the one cheating lol

#

You’re permanently banned from Rustoria

tall prawn
#

can I get any proofs that I used cheat?

#

you bought me without reason with "cheating tag"

#

but didnt give me any proof of that

#

u think Im stupid to use cheats on account with skins

hexed nimbus
#

thats why the dont give proof its to not make cheaters smarter on how the get caught

noble terrace
tall prawn
#

KEKWPoint nice server

#

never recomend this shitty server with lags

noble terrace
hexed nimbus
near halo
#

any admin?

smoky cape
blissful flare
#

Where can I buy it VIP low pop ? Admin

feral vigil
#

hello, I was banned for advertising, how can I get unbanned if I did it by accident, but the appeal was refused?

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

last edge
feral vigil
woeful widget
#

is us low pop map voting not working @smoky cape ?

tropic spoke
#

uh

tardy walrus
#

s

feral flame
#

@marble mantle Is there a link to the IP for the new long small server or any way to get VIP? Do we just have to hit refresh at wipe and try to find it manually and hope the queue doesnt fill 200?

smoky cape
feral flame
smoky cape
hollow bloom
#

please tell me there will be a wipe on medium tomorrow?

marble mantleBOT
#

Hey, @hollow bloom

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

hollow bloom
smoky cape
hollow bloom
torn heart
#

Yes, all servers wipe tommorow

woeful widget
keen ledge
#

how i can sea next map of eu small?

noble terrace
marble mantleBOT
#

Hey, @keen ledge

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

keen ledge
#

Tnx

dusk dagger
#

Do all maps wipe tomm?

smoky cape
marble mantleBOT
#

Hey, @dusk dagger

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

honest onyx
#

Hey! what will be the map size for the low pop?

scenic sleet
#

Almost positive there’s an admin playing and spawning stuff on my server. He did it right in front of me. I was standing next to him and I asked him “do you have a launcher you can give me” (keep in mind he is naked without a launcher on his back) then one second later he drops a launcher. He is known for offlining the second you get off and randomly having full sheet metal bases in 40 mins EVEN after getting raided. His username is TTT and his teammate is SSS. TTT’s profile picture is a yellow bear and I don’t remember what SSS’s is.

noble terrace
#

We don't play on Rustoria servers

scenic sleet
#

He also find stashes that no one would be able to find unless they have esp

noble terrace
#

But please make a ticket so we can look into it

#

!ticket @scenic sleet

scenic sleet
#

Alright thanks

marble mantleBOT
#

Hey, @scenic sleet

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

scenic sleet
noble terrace
scenic sleet
flat sparrow
#

@blazing solar

#

@tulip moss

scenic sleet
#

im trying to get his ass banned so more people will actually play the server instead of giving up due to an esp using offliner

#

these admins have done nothing to help us because the pop is so low

noble terrace
#

I just asked you to make a ticket shrug

plain totem
#

any admins able to talk rn??? My friend @elfin tartan needs to talk

frank arrow
#

any admins avaliable to talk

woeful brook
#

any admins around to talk in vc?

shy remnant
woeful brook
#

a ban that i got

shy remnant
marble mantleBOT
#

Hey, @woeful brook

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

woeful brook
#

ive done an appeal and it got denied. but i wanna just have a chill talk and explain my pov

shy remnant
woeful brook
#

do i have to be sat in a vc waiting

#

or will i get a dm or smth?

frank arrow
shy remnant
shy remnant
frank arrow
#

well its a question

shy remnant
#

Then you can ask it here, if I have the answer I will write it right here ! 🙂

frank arrow
#

ok so i have an eac ban its 1000 days old but i see on your servers it says no eac bans could i still play if its almost 3 years ago

woeful brook
shy remnant
frank arrow
#

im not gonna play if i cant i understand i made the mistake i have to deal with the consequences i dont cheat or do anything anymore i am full legit just trying to find a server that i can play and not get banned

shy remnant
frank arrow
#

oh ok sounds good i have tried they wont even look at my ticket

shy remnant
#

Ticket to EAC ?

frank arrow
#

yea

#

its a steam thing they didnt even look at my ticket or even respond

#

its been 1000 days i would think eventually they would give you a clean slate but i guess not

shy remnant
frank arrow
#

i just want to play rust at this point

#

is there anyone i can tlak to like i dont care if someone scans my pc or whatever they need to do i jsut wanna play a server and not get banned

woeful brook
#

@frank arrow have u cheated before?

frank arrow
#

yea a long time ago man

#

when i was dumb and younger

woeful brook
#

imo people who cheat should never be able to get unbanned but ig people change

frank arrow
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i mean i have played servers where they do checks and make sure randomly and they allow it but i dont know if oyu all do

shy remnant
frank arrow
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ok but can you get it appealed if you were cheating?

shy remnant
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I do not think so but as this is your only shot, worth trying ?