support

[long gazelle]

first time i've seen that

[willow coyote]

can someone help me im stuck on 5fps even tho i have a good pc and it is brand new (But rust is the only game with 5fps cod siege everything else works perfectly)

[hexed nimbus]

Don’t join ransoms you do not know

[long gazelle]

and now you the admin are making light of my issue

this is bullshit

[hexed nimbus]

Google best settings rust you will find it

[willow coyote]

i already did all settings re installed my drivers tried even the all lowest settings

[hexed nimbus]

Might wanne check my profile mate

[willow coyote]

my pc isnt even struggling at all when im on rust it is jjust stuck on 5fps even tho it isnt capped

[long gazelle]

so you are the head admin

[smoky cape]

Try alt+enter

[long gazelle]

and your making light of my issue\

[smoky cape]

It goes into windowed mode

[willow coyote]

tried that too

[smoky cape]

Damn

[hexed nimbus]

Guess reading not your strongpoint

[long gazelle]

never said it was

[willow coyote]

i have also the game on my SSD i have tried reinstalling verify game files ect none of it worked either

[long gazelle]

i'm here to get support not talked down to by the liek of some troll i've never met

[smoky cape]

You've made an appeal and it got denied. Decision is final. You will have to wait 7 days to be unbanned

[hexed nimbus]

Your appeal got denied mate admins looked at your appeal and decided it was correct

[misty scroll]

When on Rust, what is your CPU and GPU usage? Is it even using your GPU?

[long gazelle]

its a bullshit call thats why i'm here trying to get it fixed becuase i've done nothing wrong mmate

[hexed nimbus]

Maybe ask Schaadt he can maybe explain it better to you

[misty scroll]

@willow coyote Feel free to send me a DM and I can help you troubleshoot

[hexed nimbus]

He said his association ban is unjustified and appeal denied tried to help but still doesn’t get it

[long gazelle]

i got invited to a team by a guy named mr.chow how could i have known that there was a cheater in there team and i was only in there team for less then 30 mins most of that time i was afk from my keyboard and when i came back i was banned do that sound fair to you

and when i appealed it i was denied on what grounds

[smoky cape]

I mean no one is supposed to know he was cheating

Not even you but you still joined his team and he turned out to be a cheater

[long gazelle]

so i get hit with a temp ban for simply accepting a invite does that sound right to you

[hexed nimbus]

Gl with him

[smoky cape]

Yes it does actually. Never trust people in Rust

Even if they sound friendly. You never know if they could be cheating or not

[blissful herald]

it is your responsibility end of the day who you choose to play with, not our

so be more carefull I guess in future who you choose to team up with

[long gazelle]

isnt it your responsibility end of the day to fix this type of stuff and make sure people like me dont get cuaght up in bullshit like this in the first place

[blissful herald]

it would be our responsibility, if you would have done your part and not teamed up with a cheater

but it is what it is and be more carefull in future who you choose to play with

[long gazelle]

i joined a team and did not know there was one of the team does that not count for anything

and with cheaters being so rampant on your servers people like me get cuaght up in bullshit like this\

[blissful herald]

well your ban appeal as per yur saying was looked into and Denied, so you will needd to sit out the 7 day Ban, nothing will change

[long gazelle]

yeah cuase you admins are just as corrupt as the cheaters themselves i guess there will be not justice here for the lil guy as per usual

[raven mist]

How is us banning a cheater and their team being corrupt?

I dont think you know what corrupt is

You joined a team with a cheater and got banned for it. Case closed

[long gazelle]

i've told you that i did not know and i appealed it to you guys to remedy this not to have a half hour chat with corrupt ass admins who just say deal with it whe you have the power to remedy the situation

and thats why your corrupt its all black and white theres no grey area

[raven mist]

Anyone could say they didnt know

Thats why theres a temp ban

[long gazelle]

i was killed by them and my daeth log can prove it but you refuse to do the legwork to get to the bottom of it

becuase if it happend to you you iwould be in my shoes

and i'm sure you would be just as pissed

[broken aspen]

Read the rules and be cautious of who you are teaming with, the admins are just doing their job, arguing will not change anything

[long gazelle]

all you monkeys know how to do it stonewall people seriously

[primal steppe]

whos i need to write to appeal ban?

[smoky cape]

!appeal

[marble mantle]

Hey, @primal steppe

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[long gazelle]

this is bullshit and your admin services are bullshit you cant even fix a rael issue all i wanted so some help with my iproblem fuck this you guys fail and your jobs and no real justicce will be met your just as toxic as the cheaters in the game

your all just fuckin bullshit

fuckin clowns

[smoky cape]

We are not going to keep discussing this issue. You we're playing with a cheater and your appeal got denied and that is final decision. Have a good day and please find a different server in the mean time

[primal steppe]

if my appeal doesnt work cant i play on different acc?

[blissful herald]

[primal steppe]

why?

@blissful herald

[lapis knot]

@torn heart

[blissful herald]

Because then you will get banned for ban evasion, thats why

[primal steppe]

how admins will understand i do it?

so any big clan can report solo player for nothing and then he cant play on that server/

[blissful herald]

well thats we not gona tell you,and if you gona do it, you will be Perm Banned then and if you play with some friends, they can get Banned too, so up to you I guess

[blissful herald]

we do not Ban based on how many players Report somebody

[primal steppe]

i am already banned forever/

or how long hacking meant

[blissful herald]

well then I guess you need to find new servers to play on

[primal steppe]

but i never used cheats/

[blissful herald]

Then make a appeal and wait till banning admins replies

[primal steppe]

?

[blissful herald]

!steamID

[marble mantle]

Hey, @primal steppe

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[primal steppe]

@blissful herald

[blissful herald]

you dont need to tag me in every line, I can see good enough

yout ticket was assigned to admin, so you will need to wait for answer 1-3 days

[primal steppe]

if i dont get unbaneeed how long will it be>

?

[thin plover]

forever

[primal steppe]

hope ill get

[mighty drift]

@blissful herald

[odd nexus]

Create a payment support ticket where

My vip didn't arrive

[tawdry pulsar]

#payment-support

[odd nexus]

I've been uploading it for 10 days

I didn't get a reply

My VIP hasn't been used for more than 10 days

I am very worried

@tawdry pulsar

[tawdry pulsar]

All I know is that payment support should handle that

[odd nexus]

I didn't deal with it for a long time

[tawdry pulsar]

@odd nexus #payment-support

[long gazelle]

asd

[near halo]

hi

if i want to report something were can i?

[smoky cape]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

7man

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[flat sparrow]

by seeing the same ip join

[south kelp]

=]

[royal basalt]

when does the us 2x monthly wipe

[cursive kayak]

@royal basalt

:flag_us: 2x Monthly US

IP: connect 2xmonthly.rustoria.us
Next Wipe: <t:1701975600:F> (<t:1701975600:R>)
Wipe Schedule: Force Wipe
Map Size: 4000
Team UI: 8

[thin plover]

@boreal glen what do you need help with?

[turbid canopy]

Как узнать за что дали блокировку на сервер?

[signal cedar]

@thin plover

you think i can get unban before force ?

[smoky cape]

Nuh uh wait out your 17 days buddy

[thin plover]

you still have 19 days to go

[signal cedar]

https://tenor.com/view/sad-gif-7523306793289960933

me RN

[smoky cape]

How long was your ban @signal cedar

[signal cedar]

30

[smoky cape]

Damn

Each day you get closer just remember

[signal cedar]

yea i get unban on a monday so fun !!

[thin plover]

you can play mondays servers

[formal quiver]

yo i got vip for the wrong server should i make a ticket in the cord or on the website

[signal cedar]

no one plays monday

[thin plover]

#payment-support

[formal quiver]

tyty

[thin plover]

a lot of people play Mondays

[signal cedar]

for 1 day

[formal quiver]

will it be transferred or refunded do you know ?

[thin plover]

if it was for the wrong server I believe you can get it transfered

[finite acorn]

Hi, I was wondering if I can get my account unlinked for discord, old discord got deleted. 🙂

[smoky cape]

I believe you can make an unlink request through this link

!link @finite acorn

[marble mantle]

Hey, @finite acorn

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[finite acorn]

Yeah, I see that, I submitted one. Was just wondering if it could get expedited, since I no longer use the account in forever. But, if not it's totally fine 🙂

[marble viper]

Please consider our appeals with @onyx glacier

[smoky cape]

Are you two banned?

[marble viper]

Yep

[smoky cape]

And you've already appealed I'm assuming

[marble viper]

Yep

[smoky cape]

Then you will have to wait 1-3 buisness days until the banning admin looks at your appeal

[marble viper]

what we were banned for is not in the rules and we will wait in this channel

[smoky cape]

What were you banned for

[marble viper]

advertising

[smoky cape]

And what were you advertising

[marble viper]

I sent you dm with full explanation

[formal quiver]

anyone know if my vip switch will be handled by tomorrow

[fervent trout]

c

[fair bluff]

is force next week?

[smoky cape]

!force

[marble mantle]

Hey, @fair bluff

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

[haughty nest]

Need an admin

Information on two players cheating on rustoria 5X

[thin plover]

Make a ticket

Much easier

[errant skiff]

@smoky cape When I`m connecting to server I got message come to discord - Luke, what do I need to do?

[smoky cape]

What

[errant skiff]

do I need to wait only for Luke or someone else can help me?

[smoky cape]

What do you need help with

[errant skiff]

When I`m connecting to server I got message come to discord - Luke, what do I need to do?

[thin plover]

@balmy cypress

You might have to wait a bit as it is middle of the night for Luke

[errant skiff]

okay

but what am I waiting for?

what will we do?

[thin plover]

he needs to have a chat with you

[sour wind]

I've never used hack. Please tell me how to unlock ben

My previous account was hacked, so I purchased a new account and tried to play the game, but I got banned and can't access rustoria.

[smoky cape]

!appeal

[marble mantle]

Hey, @sour wind

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sour wind]

i can't appeal

[smoky cape]

Why

[sour wind]

appeal is denied

[smoky cape]

Then that decision is final

[upbeat yoke]

@thin ploverhelp 76561199343544554 vpn ban****

[harsh ember]

!appeal @upbeat yoke

[marble mantle]

Hey, @upbeat yoke

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sour wind]

So there's no way to unlock Ben?

[smoky cape]

How long are you banned for

[sour wind]

3day

[smoky cape]

If it's been denied then you will have to wait until then

[foggy lagoon]

How to view maps in advance

[smoky cape]

!map

[marble mantle]

Hey, @foggy lagoon

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[sour wind]

How long do I have to wait? ...

[foggy lagoon]

when does eu Medium wipe?

[foggy lagoon]

when does eu Medium wipe?

[formal quiver]

How long does a ticket response take ?

[marble viper]

1-3 business days as I know

[thin plover]

appeal or tickets?

[near halo]

When can I get some help by a admin on why I can’t appeal a association ban that was placed 22 months ago and still not lifted

[marble viper]

Amazing situation. I was banned for a reason that is not in the server rules. And I have to wait 1-3 days while you review my appeal. Meanwhile, I'll lose all the progress I've spent a lot of time on.

[turbid canopy]

Меня и моих тиммейтов забанили за хорошую игру. Не часто получается хороший вайп и мы дошли до калашей а тут меня забанили на сервере! Если говорить о прошлой учётной записи, она была украдена как и все деньги с баланса, после чего мне пришёл бан от игры. Я купил новый аккаунт и игру. Подскажите как мне быть? Как вернуть доступ на сервера рустории? Не я ни мой тиммейт никогда не использовали сторонних программ! Действительно вайп пошёл очень хорошо, но везение не может стать причиной блокировки за хакинг!!!

Me and my teammates were banned for playing well. It's not often that a good vape turns out and we reached the kalash, and then I was banned on the server! If we talk about the last account, it was stolen like all the money from the balance, after which I received a ban from the game. I bought a new account and a game. Can you tell me what to do? How to return access to the rustoria servers? Neither I nor my teammate have ever used third-party programs! Indeed, the vape went very well, but luck cannot cause blocking for hacking!!!

[thin plover]

I mean why would you advertise another server while playing on ours?

[marble viper]

If you had looked at the appeal you would have known

If this was a deliberate advertisement, I definitely wouldn’t do it from my account.

[red field]

SEA Main not wiping?

[molten flicker]

#wipe-feed message

[sharp lagoon]

!admin

anyone free to chat,

[solid swift]

<@&274971100184576010> hello i require assistance

[thin plover]

maybe state your problem before tagging us

[marble viper]

[solid swift]

im trying to appeal my temp eac ban that was wrongly issued its gone not on the account anymore as im not cheating but i keep getting kicked for "hacking" and now i cant play the wipe

[hard cloak]

One message removed from a suspended account.

[thin plover]

whats your steam ID?

[solid swift]

https://steamcommunity.com/id/yungflippa/

im not sure why i was even temp banned in the first place im not even that good

just seems like a quick 5 second fix thats all

[thin plover]

why are you on a brand new discord account

[hard cloak]

One message removed from a suspended account.

[fallow marsh]

hello, i make a appeal to my ban on server, admin say u are able to connect now on servers, but is still saying disconnect; hacking, can someone help me please

[solid swift]

i dont use discord i play solo with my girlfriend

[hard cloak]

One message removed from a suspended account.

[marble viper]

mine too pls @thin plover

[thin plover]

ok stop tagging me

Im able to read

[thin plover]

1-3 days

[thin plover]

im not the banning admin

[hard cloak]

One message removed from a suspended account.

[marble viper]

who is

[thin plover]

thats not how it works

you've been told to wait out your appeal to be answered

[solid swift]

i only created discord to talk to you guys

[marble viper]

yeah that works that you ban for no reason

[thin plover]

"no reason"

ok

[marble viper]

check the rules https://rustoria.co/rules/vanilla

[hard cloak]

One message removed from a suspended account.

[fallow marsh]

hello, i make a appeal to my ban on server, admin say u are able to connect now on servers, but is still saying disconnect; hacking, can someone help me please

@thin plover

[dark radish]

hiiii

[solid swift]

is my steam id alright?

i have no ban or anything but keep getting kicked for hacking

[marble viper]

[hard cloak]

One message removed from a suspended account.

One message removed from a suspended account.

[marble viper]

same

[dark radish]

whaaaaaaaaaat

[hard cloak]

One message removed from a suspended account.

[dark radish]

i do

[solid swift]

can anyone help?

[marble viper]

wait for 1-3 business days

[dark radish]

@granite bone is your #1 fan

[solid swift]

i feel like its just a 5 second fix for my problem im just unsure why it is even doing this i dont have any bans or anything

[hard cloak]

One message removed from a suspended account.

[hard cloak]

One message removed from a suspended account.

[dark radish]

so over @granite bone

[hard cloak]

One message removed from a suspended account.

[hard cloak]

One message removed from a suspended account.

[dark radish]

i do not know abour ur ban situation as its not mine :/

[hard cloak]

One message removed from a suspended account.

One message removed from a suspended account.

[solid swift]

so was it pointless to create discord to try and get help ? sorry im just new to this and wondering if im wasting my time

[stuck holly]

@dark radishDear administrator, a friend of mine has been played with hacker, but the unblocking time is not displayed. Can you help me fix it?

[dark radish]

tell him to appeal

[stuck holly]

He has submitted an appeal, but the processing of the appeal is too slow. Thank you very much

steam id76561198980130730

[dark radish]

i dont see an appeal from that id

[stuck holly]

Can you wait for me a moment

[thin plover]

so in 2023 you are brand new to discord while its the most popular communication app for people playing video games

[solid swift]

i dont even really know how to respond to you man im just trying to get help

i told you i dont use discord i only play with my girlfriend but i mean why does my personal life have to be brought into this public forum

im just trying to help, can you or cant you

get help*

[dark radish]

did you appeal?

[solid swift]

of course

[dark radish]

was it answered?

[solid swift]

no

[hard cloak]

One message removed from a suspended account.

[dark radish]

well then wait for the appeal to be looked and and answered, coming here isnt going to speed up the process sadly

thats the best I can do for ya

[solid swift]

ok

[loud quest]

Здравствуйте, не могу зайти на сервер Растория ЕУ Лонг, по причине хакинт. Банов ни разу не было, целостность файлов проверил.

[solid swift]

well while im here, do you always just harass and interrogate new players in a public forum?

[hard cloak]

One message removed from a suspended account.

[solid swift]

becuase i dont really appreciate or think its a good way to try and help people

[hard cloak]

One message removed from a suspended account.

[dark radish]

well I mean there have been ppl in the past that come into discord on brand new accounts when they have cheated etc.

[solid swift]

oh so its just like racism essentially

[stuck holly]

@dark radishHe is here COM server

[dark radish]

uh no not really

[solid swift]

or stereotyping

so you just judge only some players based on a small amount of people not everyone?

[stuck holly]

an you also check the .com appeal form

[dark radish]

why are you turning this into a race thing lol i am telling you from our perspective

[thin plover]

that doesn't make any sense at all

[solid swift]

yeh i understand i just trying to show you mine

im trying to get help and feel like im getting attacked

[dark radish]

and I helped you

[thin plover]

you're not getting attacked, we are asking questions

and you are turning this into racism somehow

[solid swift]

it was more like a oh people in the past have done this so people now are doing it

but im not doing it and being treated like i am

thats why i said more like stereotyping

i used the wrong word

[dark radish]

fair enough, its just numerous times in the past it has happened. I never said anything about you, just that it has happened. I suggest waiting for the admin handling your appeal to take a look at it at this point. If you have any other questions let us know 🙂

[solid swift]

i know i never mentioned you

thanks mate maybe start of with something like that it would probably help new pplayers or honest players feel a little less threatened

and its just better support but its your job not mine so do what you will!

thanks again

[loud quest]

@dark radish Hello, tell me what to do if it throws out from your servers because of the discount hacking? There are no bans, it goes well to other official servers.

[marble viper]

[loud quest]

I apologize for my English. You can check by steam ID or need other information to check 76561198370541456. Can you tell me where to turn?

[hard cloak]

One message removed from a suspended account.

[dark radish]

https://files.rustoria.co/fear/b07bb0e8-bf14-4d89-b149-9e72a76ce75a.png

[hard cloak]

One message removed from a suspended account.

[dark radish]

🙏

[hard cloak]

One message removed from a suspended account.

[loud quest]

Help me

[dark radish]

did you appeal

[stuck holly]

eu main mp

Where can I check

@quick escarp

[slender cliff]

/force

[marble mantle]

Hey, @slender cliff

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

[livid gust]

I entered the server and was surprised that I hacking, and I do not hack and my reputation is good on this server.

What can I do to prove that this is wrong?

[harsh ember]

!appeal @livid gust

[marble mantle]

Hey, @livid gust

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[spark cargo]

help me, where to write about an unreasonable ban?

[idle hollow]

!appeal

[marble mantle]

Hey, @spark cargo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[marble viper]

It’s a disgusting feeling when you’re in the middle of the wipe and you’re banned for the reason that’s not in the rules.

[ocean thistle]

I believe another admin answered you about your situation. Can you provide me your steamid so I can verify?

Please make a ticket if you believe that player was playing with a hacker.

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[ocean thistle]

Please make a ticket if you believe a player is cheating.

Yes usually. However, if they were not then they probably weren't playing together. I am unable to speak for your situation as I do not know who you are talking about so please make a ticket so we may investigate it further.

[ancient jacinth]

!appeal

[marble mantle]

Hey, @ancient jacinth

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[marble viper]

I got answer that I need to wait. 76561198315655132

[remote flower]

!appeal

[marble mantle]

Hey, @remote flower

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[remote flower]

I submitted my ticket for a while, please take a alook

[ocean thistle]

I can see you made your appeal and it's been forwarded to the admin in charge of your ban. I understand your frustration and I've read your appeal, but please be patient while you wait for a response. Thank you.

[upbeat yoke]

this is he steam id 76561199477892733

[remote flower]

@ocean thistleHello Mr.Hai, please take a look at my ticket

[ocean thistle]

Is this you or your friend?

[ocean thistle]

What is your ticket number?

[upbeat yoke]

my friend

he don't have dc

[remote flower]

I dont know what my ticket number is

[ocean thistle]

That is an appeal. You need to wait for a response. A response for an appeal usually takes 1-3 business days.

[remote flower]

I believe it's been more than 3 days

[ocean thistle]

!steamid

[marble mantle]

Hey, @remote flower

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[remote flower]

76561199196073626

[ocean thistle]

Your friend need to come to Discord and talk to Skyline. We do not discuss bans with a third party.

[remote flower]

It's me

[ornate kettle]

when wipe rustoria eu main?

[ocean thistle]

Your appeal got denied.

[remote flower]

Main usually 7 days

Why is that

[upbeat yoke]

Why ban him, he didn't cheat

[ocean thistle]

He would need to talk to Skyline.

[remote flower]

I got banned for advertising maybe? Maybe forgive me this time?

[ocean thistle]

You appealed and that appeal was denied. That means that decision is final.

[remote flower]

Can you send me the Skyline discord

[ocean thistle]

Unfortunately, you would have to play elsewhere.

[ocean thistle]

I was not talking to you about Skyline. I was answering another player.

[upbeat yoke]

He doesn't use discord, it's from China and can't be opened, he needs my help

[remote flower]

Not cheating, no racism, been being nice, give loots to naked, help newbies to enjoy the game

[ocean thistle]

Tell your friend to appeal. https://rustoria.co/support/appeal

[remote flower]

Now got banned for advertising

Great

[upbeat yoke]

He can't open it because he doesn't have a VPN

[ocean thistle]

He would either need to come to Discord to talk to Skyline or get VPN and submit an appeal. Unfortunately, I cannot help you further.

[remote flower]

Is there a chance that I can buyback my chance to play? I will buy VIP queue maybe?

Why no forgive even once

[ocean thistle]

That is not something we do.

[remote flower]

I'm not like cheaters

Please I really wanna to play in your server

Maybe ban me for 1 year, I will wait

I'm quite a busy man

[flat sparrow]

im not even sure if the game will be alive in a year lol

[remote flower]

Yeah at least I need to know how long I will have to wait

[floral fern]

where can I see the map for the next wipe

[remote flower]

I will wait

[flat sparrow]

its perm bro

if it doesnt have a time next to it when u connect it perm

[remote flower]

Feel frustrated

I swear to god I've been being nice to everyone

Give loots to naked, teaching newbies how to play

[flat sparrow]

but did u advertise as it says..?

[remote flower]

Play tough against good players, no racism

Yes not me actually haha, I'm a busy man. It sounds like a "story" but actually my friend does that, he was playing with a famous streamer, borrowing my account for skins

Didn't expect him to join some servers and start advertising his friend streamer server

I'm a DevOps engineer, I'm a busy man

[flat sparrow]

[remote flower]

If the Admin check my playing time, he will see that I have a gap

Like 1 month or 2 months, no play

[pseudo summit]

when wipe ?

[remote flower]

It's when I started to be busy

[molten flicker]

!map

[marble mantle]

Hey, @floral fern

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[pseudo summit]

when wipe ?

[molten flicker]

which server

[pseudo summit]

EU Main

[cursive kayak]

@pseudo summit

:flag_eu: EU Main

IP: connect main.rustoria.uk:28010
Next Wipe: <t:1701356400:F> (<t:1701356400:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for Next Map

[pseudo summit]

thx

[remote flower]

Hey @molten flicker

If you look at this, you will see that I haven't played for a very long time

https://www.battlemetrics.com/players/1025251704?servers[3537248]=1M

Until 15 days ago, it was when I got banned for advertising

[ocean thistle]

@remote flower Your appeal was denied. Actions have consequences. You would need to find somewhere else to play.

[molten flicker]

As Hai said, unfortunately, have nice day

[upbeat yoke]

ok thank you

I'll tell him

[fierce reef]

banditcamp.com cago banned for no reason!?

[rapid fox]

хуёк

[crystal gale]

s

[rapid fox]

🇷🇺 🇿

🇿

[royal minnow]

not working server load

[elder solar]

rewipe eu main

[royal minnow]

rewipe

[carmine gust]

HI i cant log in to my account on chrome as i forgot my details for the account i can provide id64? to buy vip?

steam not useful either

[elder solar]

steam auth timeout but there are 500 already on the server?

[timid venture]

Why 350 slots on medium?!

[austere wedge]

can i get whitelisted?

[noble terrace]

we don't have a whitelist

you're free to use a vpn

[timid venture]

Hello. Can u say, when slots will more on medium?

[noble terrace]

!slots

[marble mantle]

Hey, @timid venture

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[timid venture]

!slots

[marble mantle]

Hey, @timid venture

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[chilly gulch]

Wtf ping ???

My full team lag

Eu main pls admin ??

[lyric basalt]

Please open a ticket in #network-support-old if your team is still having issues

[grim geyser]

<@&274971100184576010> 2x vanila is dead

[noble terrace]

in what way?

[grim geyser]

it is imposible to walk and write in the chat

[frail cargo]

yeah im lagging too

1k+ ping

I restarted my game and now the server is stuck on receiving data

[near halo]

10k+ ping

[lyric basalt]

Yeah guys please open a ticket in #network-support-old to help us identify the issues. @near halo @frail cargo

[sudden charm]

steam invalid I had 33 queues left, I ask the administration to skip me without a queue, this is not a problem as it is not related to steam, but it is connected to the server of the EU main, my steam https://steamcommunity.com/profiles/76561198184639862/

[last edge]

admins don skip queue for get disconnected, it is a problem of steam with facepunch that havent been fix yet

[teal quiver]

Hello I do not know who to report to this but I just lost 19k cloth on a connection issue and can’t even get back into the server I’m a vip and everything

[sudden charm]

so let them fix it now what is the problem?

[noble terrace]

If you have VIP and are stuck in queue, please make a #payment-support ticket. If you're having connection problems in general though, please make a #network-support-old ticket instead

[teal quiver]

I’m not stuck in que the game won’t let me in and I just might have lost my clan all our cloth

[sudden charm]

how did you lose 19k standing in line to explain? xDD

[teal quiver]

No droned it then glitched out

Never got the cloth

[quasi vale]

@minor temple i boght vip but its not working

[smoky cape]

#payment-support

[teal quiver]

So what do I do cause I’m pretty much fucked?

I keep trying to log back in but it won’t let me spawn

[sudden charm]

It's not you in the ass, but the whole server and all the people who have at least something to do with it

[teal quiver]

Can I just get the cloth I made it to outpost and glitched out

[noble terrace]

we don't reimburse loot in any circumstance I'm afraid

[teal quiver]

…….

So I’m just fucked

[noble terrace]

Official servers don't have the ability to do that :/

[haughty relic]

hi I can't create a clan
"Failed to create clan
Ensure the name isn't taken. If the issue persists, please contact support."
what to do?

[sudden charm]

And how did you lose 19k? Are you a fool?

[teal quiver]

Game glitched your server then said I timed out when joining

[noble terrace]

This is the support channel. If you don't need support please go to #general and stop antagonizing other players

[haughty relic]

hi I can't create a clan
"Failed to create clan
Ensure the name isn't taken. If the issue persists, please contact support."
what to do?

[sudden charm]

And the admins somehow pass without wipes without anything, although they are just players, and those people who have problems with the network also miss the servers, so do they have such an opportunity :)\

[noble terrace]

I'm sorry I don't know what you're trying to say here

[slender sigil]

nice 1 hours only lag i cant moove

[noble terrace]

!network

[marble mantle]

Hey, @slender sigil

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[slender sigil]

i dont have vip im dont go disconect

[teal quiver]

I regret buying vip y’all are so rude and disrespectful

[sudden charm]

I want to say by this that you do not miss people who are really kicked off the server for the reason that you are afraid that your server simply does not take out such an online one)

[noble terrace]

We are rude because I told you we can't give you back your loot?

[teal quiver]

:/

[nimble mango]

@noble terrace instead of answering useless questions and provocations, can you help your colleagues respond to the network ticket?

[noble terrace]

No because only a small handful of people have the ability to help with network tickets, and I am not one of them

[harsh pike]

Hello, I don’t know if I’m writing there, but when I go to the growth server, I appear at the respawn and it immediately kicks me and says hacking, what could be the reason? I can play on other servers

[haughty relic]

@noble terrace , I can’t create a clan on your site, he writes to me
"Failed to create clan
Ensure the name isn't taken. If the issue persists, please contact support."
what to do?

[noble terrace]

?Steamid

[marble mantle]

Hey, @harsh pike

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble terrace]

What clan name are you trying to use?

[haughty relic]

I’ve already used any of them and I really want “Bibizyaka”

[sudden charm]

!slot

[harsh pike]

76561199057660692

[noble terrace]

!appeal you'll need to submit an appeal please

[marble mantle]

Hey, @harsh pike

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[teal quiver]

It keeps saying timed out when I try to join back

[noble terrace]

Will forward internally to see if there is a solution for you

[noble terrace]

Can you make a #network-support-old ticket then please?

[noble terrace]

Can you try to use a shorter name and let me know if that works?

[inner iron]

I got steam invalid and gort kicked out from rustoria small

now que

[haughty relic]

yes, I'll try now

[noble terrace]

Please make a #network-support-old ticket if you're having connectivity issues

[haughty relic]

Still writes the same thing

[inner iron]

76561198950849280

[noble terrace]

What name did you try?

[teal quiver]

Just did guessing that’s why I’m bugging out is because of network issues I guess lol

[noble terrace]

?

[noble terrace]

One of our network devs will get to you as soon as they can

[haughty relic]

76561199545757812

[noble terrace]

That's the clan name you tried?

[haughty relic]

No, I tried the name "Zrk" "Zal" "fgk"

[noble terrace]

Do you already own a clan?

[teal quiver]

So I just lost our 19k cloth because of your servers connection issues and there isn’t anything you can do???

[haughty relic]

No

[raven mist]

If you are on an official, nope

[teal quiver]

Yea…seems fair

[haughty relic]

I managed to create a clan, thank you for your help

[noble terrace]

Awesome!

[teal quiver]

You can literally prob even see I’m not lying or anything

[ancient wind]

мMedium does not usually get the same slots as Main

ю

[raven mist]

Not saying that, we cant do anything about it when you are on an official

[raven mist]

They do not no

[teal quiver]

So what happens then just oh well that sucks? I need to not play on officials then

[raven mist]

We cant just spawn in stuff. So yes im afraid thats how it is

[near halo]

yo is there a fix for steam auth timeout?

[dusty oasis]

Help. when I go to the server it says disconnected hacking

[smoky cape]

!appeal

[marble mantle]

Hey, @dusty oasis

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

@smoky cape yo is there a fix for steam auth timeout?

hm ok

[lyric basalt]

Sadly but its a Steam issue and you will have to try recconecting till it works fine 🙂

[visual terrace]

slot EU Medium

[smoky cape]

/slots

[marble mantle]

Hey, @visual terrace

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[visual terrace]

thanks

[limpid nimbus]

There were 300 people in the queue. I played for 5-8 minutes and was thrown out. 300+ queue again

[dreamy sail]

you need to fix eu main

it 10000+ ping for the whole server

[raven mist]

Being looked into

[dreamy sail]

happening again

[ashen light]

why you dont skiping queue if you disconnected when kicked

where restart fixlags

[elder solar]

is there an eta for main

[earnest sapphire]

man i bought vip and its still putting me in queue

[smoky cape]

#payment-support

[radiant sorrel]

today is force?!/

[ocean thistle]

No, next Thursday

[radiant sorrel]

i hope u aint lying

[ocean thistle]

!force

[marble mantle]

Hey, @ocean thistle

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

[radiant sorrel]

why u appearing offline

👻

[acoustic bane]

who takes care of staff applications?

anyway to talk to the person that is in charge with it?

[tame galleon]

mb more slots for EU medium?

[broken aspen]

!slots

[marble mantle]

Hey, @tame galleon

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[tame galleon]

I have seen 925 1.5 weeks ago

[wispy dirge]

You can talk to a <@&393554009799000064> and they can assist you.

[tawdry pulsar]

Luke and Monologic are in charge of staff applications

[radiant sorrel]

🌊 🐳 🌊 MFDOOM has landed

[subtle cape]

Dms

[odd sierra]

расширьте слоты

[wispy dirge]

#feedback-suggestions

[earnest bolt]

you are not a valued customer?

[lyric basalt]

!verify

[marble mantle]

Hey, @daring vortex

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[leaden bloom]

!verify

[marble mantle]

Hey, @leaden bloom

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[pale shadow]

!verify

[marble mantle]

Hey, @pale shadow

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[visual terrace]

EU Medium global wipe?

[smoky cape]

#oldserverinfo

[livid cairn]

1

[rotund quiver]

please fix vip, i have it and it isnt wroking

[noble terrace]

If you already made a payment support ticket, then one of our admins who handle those will get to it as soon as they can

[stuck holly]

Dear administrator, I do not quite understand the reason for my ban

ban for doxing

steamid：76561199381326312

[agile current]

good afternoon, for the first time I log on to your server and I have a hacking shutdown, can I unban?
id steam 76561198822764142

[stuck holly]

My appeal website has encountered an issue and cannot be opened at the moment. Can you help me check it?@noble terrace

<@&274971100184576010>

[noble terrace]

releasing personal information of another player

[stuck holly]

My language is a bit problematic, and I have realized my own problem. I will repent and promise not to do it again

Can you give me one last chance

[lofty saffron]

someone's afk on top of the food market vending machine on at outpost on US Main and has the inventory open

[noble terrace]

!appealcn

[marble mantle]

您好, @stuck holly

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[lofty saffron]

https://i.imgur.com/JpXoTLU.png

[noble terrace]

you need to submit an appeal

[lofty saffron]

https://www.battlemetrics.com/players/690268831 steam username Viernas

[noble terrace]

griefing is not against the rules

[stuck holly]

My appeal website has encountered an issue. Can you help me resolve it? Or could you help me adjust the ban status? Thank you very much

Always showing network unable to connect

[noble terrace]

I will forward it to the admin who banned you

[stuck holly]

hank you very much!!! Greatness is God

[turbid canopy]

I often play on your servers, the vape went well, but I was banned for hacking, how can I unlock access to the server?
Steam id/76561199569167915/

[lofty saffron]

ok, i'll get my team to fully open the recyclers and deny everyone using them at outpost

[stuck holly]

[noble terrace]

!appeal

[marble mantle]

Hey, @turbid canopy

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[noble terrace]

I'm sure there are better ways to enjoy the game but you do you

[lofty saffron]

griefing is not against the rules

[noble terrace]

Correct

[lofty saffron]

gonna see how far it's allowed 😉

[turbid canopy]

@noble terrace I filed an appeal on the website, but I did not receive a response there.

[noble terrace]

Have fun!

[noble terrace]

Appeal responses take 1-3 business days on average

[turbid canopy]

@noble terrace ок

[ocean thistle]

@rotund quiver I’ve read your suggestion in #feedback-suggestions. If/when you experience any issues with your VIP, we have a ticket system in place to address for this very reason. It is #payment-support I hope this helps. Thank you.

[brisk warren]

Where do I go to report someone in the discord server??

Lynunylon sent me a fake steam account link through google docs

[smoky cape]

!report

[marble mantle]

Hey, @brisk warren

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[brisk warren]

Ok

[smoky cape]

Nooo

Not like that

[brisk warren]

?

How?

[smoky cape]

You want to report someone in-game?

[brisk warren]

No in discord

[smoky cape]

Let an admin know

[brisk warren]

I let you know

[smoky cape]

Ping an admin and tell them the username

[smoky cape]

I'm not an admin

[brisk warren]

Ok

[smoky cape]

I can't do anything about that

[brisk warren]

Which admin should I ping?

[smoky cape]

Administrator role

[thin plover]

What is it for

Before you ping

[brisk warren]

Somebody tried to steal my account by sending me a fake link in google docs asking me to friend there "Leader"

[thin plover]

Can you send me a dm with a screemshot of what they sent

[brisk warren]

Yeah

[lusty dock]

need support in support chat, potential exploiot

[zenith axle]

how to submit a ticket for exploiot

[shy remnant]

!ticket

[marble mantle]

Hey, @zenith axle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lusty dock]

thanks @brisk bluff (:

[daring pawn]

I can't submit an unban ticket

[dire pulsar]

!appeal

[marble mantle]

Hey, @dire pulsar

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hollow berry]

hello I need help

[smoky cape]

What can i help you with

[hollow berry]

i bought the medium vip 15 days ago and i am not in the queue

[smoky cape]

#payment-support Make a ticket there and it will be looked at as soon as possible

[slate sable]

/autch

[slate sable]

what is this

[smoky cape]

?

[slate sable]

wait

[smoky cape]

/auth were you trying to do that?

[slate sable]

You've successfully verified your account!
You now have the verified role in our Discord guild!
Your in-game rewards will be applied automatically soon.
You can wait for them to be applied, or you can access them instantly by typing /auth in-game.

[marble mantle]

Hey, @smoky cape

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[slate sable]

I don't understand what this command gives me.

on the server

[smoky cape]

When you link your accounts, you will get more points on the modded servers

[slate sable]

how to use these points?

[smoky cape]

Type /s or /shop to access the shop which can be used to buy a vraious amount of items

Points are automatically given each hour

[slate sable]

thank you, is this command not working on the official server?

[smoky cape]

No, official servers do not have a point/shop system

[slate sable]

ok thx

[vapid oasis]

didn’t the last time som1 do that a million recyclers got spam placed at outpost

[candid hawk]

there any doxing issues going o nrn?

[agile cloak]

we literally have a hard cheater on us he been here for hours and we have made tickets

[smoky cape]

Wdym by that

[lyric basalt]

What issues issues you mean

[barren ember]

hi I had a gun fall into the ground (died with it in hand) is there anyway of getting it or do i just move on

[smoky cape]

Unfortunately, no

[barren ember]

damn

[smoky cape]

But what do you mean by it fell in the ground

[barren ember]

i live on an ice lake on main and right on the border of the ice and snow i died and i believe it fell on the ground

[smoky cape]

That sucks

[barren ember]

yeah i mean its whatever it was just a pump

[smoky cape]

Admins aren't able to give loot back so you won't be able to get it back

[barren ember]

never had this happen before maybe its a new bug

[smoky cape]

At least it wasn't a sar or ak

[thin plover]

Not a new bug

[barren ember]

this is the first time this has happened to me at least what I can remember and I have played the game since like 2019

[thin plover]

Facepunch and their problems

[limber heart]

!TICKET

[marble mantle]

Hey, @limber heart

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[trim copper]

my vip isnt working

[smoky cape]

#payment-support

[pearl hatch]

If I try to connect EU Main to the Rust+ app it says 'Acces Denied - You no longer have access to this. Try pairing again.'. Anyone can explain that to me please?

[shy remnant]

I would recommend you to unlink it and remake the link (from the app and from ingame)

[acoustic bane]

can yall help with this?

second time i am getting this on US med

[shy remnant]

Have you restarted your game already ?

[acoustic bane]

nah

[shy remnant]

Try to in the first time

[acoustic bane]

well its since i restarted it

[shy remnant]

Try restarting it again, if it still happens follow this:

[marble mantle]

Hey, @acoustic bane

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[acoustic bane]

ok

aight done it hope itll work now

imma say thanks in advance boys

[pearl hatch]

I've done that already. Doesn't help

[shy remnant]

Keep me updated!

[shy remnant]

Mhhh, I am sorry to hear that. From in-game, have you pressed « Resend » or have you completely removed the link?

[elder vault]

my vip isnt working

can som1 helpme ?

[acoustic bane]

@shy remnant seems to be fine rn

[smoky cape]

#payment-support

[shy remnant]

Glad to hear ! Have a good game 😌

[pearl hatch]

I tryed both

[sour wind]

I've never used a nuke. My previous account was hacked and I was vic van. Is there any way to unlock Ben in this case?

[upbeat yoke]

@thin ploverhe vpn ban 76561199343544554

[indigo flume]

reasonable mute or not?

no warning of spam

[noble terrace]

If you think it’s incorrect then submit an appeal please

[indigo flume]

no i wanna know first

cuz i know who muted me

and i want him demoted

[noble terrace]

We don’t do appeals in discord

[indigo flume]

tell me reasonable or not

[noble terrace]

If you have an issue with a staff member feel free to reach out to @balmy cypress or @neat pumice

I can’t without seeing history and context, which I’m unable to see right now as I’m not at my PC

[upbeat yoke]

@noble terrace i need you help

[indigo flume]

moved to 3 days?????

bs ass staff ong

hope you guys die in a house fire

!appeal

[marble mantle]

Hey, @indigo flume

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[indigo flume]

stupid ass fucking staff

[smoky cape]

Because you were spamming and saying unnecessary things

[indigo flume]

spamming requires a warning to mute

and last time i check unnecessary things isnt a mute?

better luck next time

[smoky cape]

So didn't need to say that yet you did and the time you got muted for is deserved

[indigo flume]

its ok i know you let ur staff say stuff about raping kids

ill expose you

[noble terrace]

Excuse me?

[smoky cape]

?

[indigo flume]

bigcal said and i quote he was gonna rape a kid

like ok let it happen then

ill say what i heard

[noble terrace]

Again, if you have an issue with a staff member, take it to one of our managers.

If you think your mute is incorrect then appeal it

[indigo flume]

i did im just saying deserved is wild all im doing is exposing the person and they muted me

you wanna support your staff for that go ahead

all im saying is i dont think anyone wants a 30 year old child rapist in chat telling them what to do

[noble terrace]

You need to stop.

[indigo flume]

whys that i need to stop because someone on your staff team likes to say they chain kids to their bed and rape them?

[noble terrace]

It’s not even remotely okay to accuse someone of that

[indigo flume]

its not a accusation

its the truth

[smoky cape]

I would like to know

Who told you this

[indigo flume]

him

with his words on top of my base

[smoky cape]

Who is him

[indigo flume]

bigcal

bigcal is the person you think im wrongly accusing but im not

[thin plover]

hi, whats the problem

[indigo flume]

i was in my base and these guys came to door camp me woopty doo its big cal we talk on and on and shit and he keeps camping and eventually it gets to apparently my dad left and my moms got boys in and out and i said wow ok so what shit like that i talked my shit back then he goes you know i got a kid chained to my bed i said wow what are you gonna do you sound like a rapist and he goes rape is for later

[thin plover]

what you said in chat was unacceptable and the mute was deserved

[indigo flume]

so he can keep saying he rapes little kids

you just gonna justify bigcal saying he rapes little kids thats what it sounds like

thats what i feel is being put down here

[upbeat yoke]

@thin ploverbro

he vpn ban 76561199343544554

[indigo flume]

dont listen this staff likes rapists guys

i love how a big server like this allows child rapists in their stafff team

[noble terrace]

.

Now get out of support

You don’t need further help

You’ve already been told what steps to take

[indigo flume]

ok ill just spread it more

[thin plover]

I am talking about what YOU said

[formal widget]

Is rustlink disabled/blocked on EU Medium?

[woeful bough]

[light slate]

FLOYD can i get your codes?

[keen vine]

what should I do if, when logging on to the server, disconnect banned hacking writes, although I have never played on this server

[smoky cape]

!appeal

[marble mantle]

Hey, @keen vine

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[keen vine]

this is the case on all servers

[smoky cape]

Yes if you are banned on Rustoria, you are banned on all Rustoria servers

Not just one

[keen vine]

no, on any server at all, not just rastoria

[smoky cape]

So you are game banned?

[keen vine]

when logging on to any server , disconnect banned hacking writes , I have never played with cheats in my life

I was playing a couple of days ago, everything was fine

[smoky cape]

Game bans aren't something Rustoria deals with

[keen vine]

Maybe you can help me somehow

Maybe a tip

[smoky cape]

If it's a game ban, unfortunately no

[dark radish]

whats your steam iD

[keen vine]

https://steamcommunity.com/id/bbytesqq/

there's one there, but it's on CS;GO

wherever I go , this problem appears everywhere , it is in the RUST

[dark radish]

you can play again

[keen vine]

What was the problem

[dark radish]

linked to someone elses ban

[keen vine]

Will I be able to play any projects now?

[azure ermine]

Who knows what it is? I can't log in to the server

writes diskonected: hacking

[white bridge]

how i report

!ticket

[marble mantle]

Hey, @white bridge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sour wind]

My entire account was hacked and banned. There is also evidence that it was hacked. But I can't create an appeal. What should I do?

[loud mason]

just got banned after jumping off a zipline it says steam auth gamebanned

what should i do?

[thin plover]

whats your steam ID?

nevermind, you just got temporary game banned by EAC

you need to wait it out

and see if they unban you or it becomes permanent

[hollow iris]

hi 2x vanilla restarting ?

[thin plover]

all EU servers are restarting

[hollow iris]

now right ?

[loud mason]

Where do I appeal that? Was legit rubber banding on a zip line and jumped and it immediately kicked me

[thin plover]

if you want to : https://www.easy.ac/en-us/support/game/contact/appeal/

[sour wind]

My entire account was hacked and banned. There is also evidence that it was hacked. But I can't create an appeal. What should I do?

[sharp ether]

When did I ever say this?

[modest moth]

Hi guys, can I go to the rastoria without waiting in line?

[near halo]

If u have vip yes

[near halo]

I ate this bourbon, but I don't understand My team exploited the bug but I didn't use it and I want the van released

[molten flicker]

!appeal If you seeking to lift your ban

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rose apex]

Hello, my friend was banned and when he comes in, he kicks and writes hacking, and without explanation, we can go through verification and so on, or at least find out the reason for his ban.

[fierce mulch]

!appeal

[marble mantle]

Hey, @rose apex

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[loud mason]

looks like i got a false positive game ban on EAC

was not able to join any servers at all until i appealed it and now i can join every server except rustoria

[zinc breach]

EU small cheater named fast

[shy remnant]

!report

[marble mantle]

Hey, @zinc breach

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[topaz jewel]

Where to buy vip line?

[turbid canopy]

https://steamcommunity.com/profiles/76561199569167915/ Tell me how long to wait for a solution from support?
Admins help?!

[clever dome]

Guys, how do I buy VIP status so that I can enter without queuing

[little quail]

does not log on to your server throws out the disconnected hacking error, what should I do

[subtle cape]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[lyric basalt]

You will need to appeal your ban here : https://rustoria.co/support/appeal

[little quail]

I have already filed an appeal

[lyric basalt]

Okay so it can take 1-3 business days to get a respond

[little quail]

my application has already been accepted thank you

[lyric basalt]

👍

[little quail]

)

[marble viper]

Guys, just to let you know, you can be banned for 'advertising' that isn't in rules and it will take 1-3 business days to consider your appeal. So you will lose all of your wipe progress

[shy remnant]

Hello @marble viper, I am sorry to hear that and I can understand your frustration. I guess you have already made the appeal so our team can assist you the fastest they can, right ?

[marble viper]

I've been waiting more than a day with my friend, most likely the house has already rotted

or got raided idk

[shy remnant]

Good thing you have made the appeal. Rest assured that our team will have a look as soon as possible and get back to you. Do not forget to link your discord with the website if you’d like to receive a DM from our bot when you’ve received an answer to your appeal. If you do not wish to link, you’ll have to check the website for any answer.

[shy remnant]

Hope you’ll still have some good time again tho.

[marble viper]

to get banned again?

in the middle of the wipe

hell nah

[fallow wolf]

https://steamcommunity.com/id/officialfirce cheater in rustoria x2

[shy remnant]

!report

[marble mantle]

Hey, @fallow wolf

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[shy remnant]

Each server has specific rules, you can check them out by typing « /rules » in game if you ever wonder what you can/can not do on the current wipe you’re in

[marble viper]

exactly, I didn’t break a single in-game rule

[shy remnant]

If you’ve included every details in your appeal, I’d strongly suggest you to wait for the admin answer. I am unfortunately not permitted to access your ban informations or make any decision on it.

[marble viper]

Will the admin who gave me ban consider my ticket?

[nocturne fossil]

!appeal

[marble mantle]

Hey, @nocturne fossil

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[shy remnant]

She/he will

[violet lynx]

I was banned by mistake, can anyone help?

[nocturne fossil]

are there any admins online?

[violet lynx]

I calmly played on rastoria and the hacker was banned

2х

I already wrote in my pillow two days ago

[lyric basalt]

Yes they are always online and around. I am not admin but how can I help you ?

[lyric basalt]

It can take 1-3 business days so please stay a bit more patient

[violet lynx]

ok but is there a chance that I will be unbanned?

[nocturne fossil]

we have a player banned in the clan, and we would ideally like to solve the problem quickly, before we are get raided, if it possible ofc, i understand that the average response takes 1-3 days

[lyric basalt]

There is always a chance

[violet lynx]

when are the admins usually here?

and they can hurt me

?

can the admins help me get unbanned?

[lyric basalt]

You will have to wait for response on your appeal

[violet lynx]

and when it says hacking it’s a permanent ban

?

[rocky spindle]

how do i link steam?

[violet lynx]

are there any admins??

[violet lynx]

are there any admins??

are there any admins??

are there any admins??

[balmy cypress]

Whats up?

[near halo]

are there any admins?

[azure ermine]

Are there any administrators here?

[violet lynx]

Not yet

[balmy cypress]

Whats up?

[balmy cypress]

Write your issue

Don't just ask if an admin is here, will just mean you wait longer to have your issue fixed

[near halo]

I have a stuck tug on the eu main server, can I do something about this?

[lyric basalt]

Sorry but admins do not interfere with gameplay

[upbeat yoke]

@balmy cypressi need you help

[near halo]

when will there be a restart?

[upbeat yoke]

@ocean thistle

[near halo]

@ocean thistlewhen will there be a restart?

[ocean thistle]

For what server?

[ocean thistle]

Yes?

[near halo]

eu main

[ocean thistle]

It was 5.5 hours ago. So in 19ish hours or so

[upbeat yoke]

A friend of mine was banned from a VPN. But he was unable to appeal on his own

[ocean thistle]

Different from your friend yesterday?

[violet lynx]

there are admins

[upbeat yoke]

He's showing hacking. Can you see if it's a VPN ban, yesterday the scammer told me that he was banned by a VPN

[violet lynx]

I was banned by mistake, can anyone help?

[ocean thistle]

Have you appealed?

[ocean thistle]

If this is the VPN ban. This is false. He is banned for hacking. He needs to appeal.

[upbeat yoke]

He's not my friend, I'm just helping them, a lot of them don't have access to discord, their region doesn't allow it

[ocean thistle]

I understand, thank you for helping them out

Sadly, it is not a VPN ban. He was banned for hacking.

[upbeat yoke]

76561199169524815

[ocean thistle]

Also banned for hacking.

[upbeat yoke]

It's not a VPN ban, is it?

[ocean thistle]

Not VPN ban. Hacking ban

[upbeat yoke]

ok,thank you

[ocean thistle]

No problem

[upbeat yoke]

[ocean thistle]

[gray osprey]

@ocean thistle do you know if rustoria has partnered with rust console?

[upbeat yoke]

@ocean thistleThere is also a person who is banned for insulting others on public channels, and he also needs to appeal himself

[ocean thistle]

Like in the past?

[ocean thistle]

Sure, what is his steamid?

[gray osprey]

Currently there is a discord with 2 k members claiming they have partnered with rustoria , trying to see if it's legit or not

[ocean thistle]

Can you message me the name so I can verify?

[upbeat yoke]

Wait a minute, I'll ask him

76561199381326312

@ocean thistle

[ocean thistle]

He was banned for something more serious than insulting others in public channels. He also needs to appeal.

[upbeat yoke]

Okay, I'll let him know

[ocean thistle]

Thank you for your help

[upbeat yoke]

[ocean thistle]

[violet lynx]

are there admins?

I need help

[ocean thistle]

What is your steamid?

[violet lynx]

I'll tell you now 1 minute

[ocean thistle]

!steamid

[marble mantle]

Hey, @violet lynx

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lone egret]

@2hai

[ivory nexus]

sorry to bother, can u pls help me out w my apeal, so it can be viewed and researched faster? Appeal #9fc204

[violet lynx]

I wrote there

[lone egret]

@ocean thistle i am banned for come to disscord

[violet lynx]

76561199205113425

Here

[ocean thistle]

Do you have other accounts? I remember helping you a few months ago

[lone egret]

what do i do? i am banned for come to discord

[ocean thistle]

!steamid

[marble mantle]

Hey, @lone egret

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[violet lynx]

Yes, they stole it from me and I got a new one and bought the plant on Steam

[ocean thistle]

Hey there, unfortunately you would have to wait 1-3 business days for a response. I can see you put it in a few hours ago. Thank you for your patience in advance

[lone egret]

76561198889747865

[upbeat yoke]

@ocean thistleSorry to bother you, but another person came to me and asked me if he was a VPN ban 76561199343544554

[violet lynx]

Am I unbanned?

[ocean thistle]

Gotcha, you should be good to go in 15 minutes. Next time do this if your account got hacked https://help.steampowered.com/en/faqs/view/0A94-F308-34A5-1988

[ocean thistle]

I'm going to DM you.

[ocean thistle]

Hacking ban

[upbeat yoke]

ok，thankyou

[dreamy mountain]

@ocean thistle

can i have skip queue pls i crash i dont no why

[ocean thistle]

Unfortunately, we do not queue skip.

[dreamy mountain]

sad

[slim scroll]

yo can i make a ticket ? got falsed acused of hack and baned?

[idle hollow]

Is your stream delayed? I see you're still in game

[noble terrace]

!appeal

[marble mantle]

Hey, @slim scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[slim scroll]

can i have moderator in vc so i can explain?

[noble terrace]

Please submit an appeal

[dreamy mountain]

no game crash now i wait queue 😦

[idle hollow]

I see, there's 1 person ahead of you so the queue is pretty quick

[rotund quiver]

admins check tickets please

[slim scroll]

made a ticket you can look admins

[marble viper]

!appeal me pls admin who banned me

[marble mantle]

Hey, @marble viper

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lament vector]

any admins i can talk to?

[dreamy mountain]

again

can i have help pls

🙃

no one can help?

[torn heart]

Have you tried verifying your game files?

[marble mantle]

Hey, @dreamy mountain

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[flat swallow]

Wtf is wrong with this server, why i get kicked randomly with an backend error message, never had this problem on any server, also why there is no possibility to skip quee after a kick

[jolly field]

Эпиляция

Можно ссылку

[torn heart]

If it's a EAC corrupt backend error, it's sadly an EAC issue we cannot resolve ourselves, you can verify your game files to try and reduce the chances of it happening

[flat swallow]

it happens only on your servers

[inland otter]

I want to report a cheater, but I don't know his ID, because he knocks us down and tells his teammates to kill us

@torn heart

[torn heart]

type /ticket and if you have their name you can include it

[flat swallow]

why there is still no anti quee for people that often get crashed or kicked

Like on rustopia

[inland otter]

His silenced AK rounds are in a line, and they're see-through, and he's prearranged for his teammates to take our guns down, and one guy hit seven of us, all of them

[pine mirage]

I was disconnected from the server due to inactivity in a peaceful city, I can’t quickly connect again. Could you help me somehow?