#support

1 messages · Page 364 of 1

blissful herald
#

!report

marble mantleBOT
#

Hey, @blissful herald

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

low arch
#

Nah I cant make an appeal I have already tried that is why I need to talk with an admin

blissful herald
#

For any cheater or exploit/bugs

#

Well then you will need to wait

low arch
#

For how much longer it has been 45 minutes now

blissful herald
#

Well, i woke up, coffee and then to work, so be back in like 10h or so, thats me personally

low arch
#

Any way you can msg an admin or someone to help me?

worthy elm
#

I NEED AN ADMIN TO RE ROUTE THE SERVER FOR ME

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I AM LAGGY MY ASS OFF PLEASE SEND HELP

blissful herald
#

Well all availabe admins can see the channel, so when somebody if free they will respond

worthy elm
#

AWESOME PLEASE MESSAGE ME VIA DISCORD, TY

brisk bluff
#

!steamid

marble mantleBOT
stable shore
#

Hello if i buy the wipe pass today will i have it for tmr wipe?

low arch
#

@brisk bluff what happened?

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@brisk bluff BEST ADMIN AWARD

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ABSOLUTE FUCKING GOAT RIGHT HERE

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DESERVES A FUCKING RAISE

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THANK YOU!!!!!!!!!!!

sleek drum
low arch
#

sorry i was just shouting out the absolute goat

fierce mulch
#

or maybe you placed planels into the shadows or its night outside

fluid stump
#

any admins

#

us medium cheater not being dealt with after 5 hours

fossil igloo
#

Server

raven mist
tight wasp
#

Is it possible to file an appeal to remove the ban on the server ?

formal fiber
#

Hello, I've already contacted tech support on the site I replied that they will not help me with anything, maybe I did not explain it in the right way, I want to get help here. My situation is that I got a ban on your server before I bought the game, that is, I bought the game only 3 months ago, and the ban received 5 months ago, explain how I got it not once playing on your server.

My steamid: 76561198854459668

I can also provide screenshots of when the game was purchased

<@&274971100184576010>

thin plover
formal fiber
cyan rain
#

How get role DONATOR

thin plover
cyan rain
thin plover
marble mantleBOT
#

Hey, @cyan rain

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

thin plover
#

link your stuff and you will have it!

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@cyan rain I see that it worked Okay

cyan rain
#

thx

tight wasp
#

<@&274971100184576010>
I apologize for the ping, but how long does it take to check an unban appeal ? And is there any chance to be unbanned if the reason for the ban is "hacking " ?

thin plover
tight wasp
thin plover
tight wasp
finite ridge
#

@ Admin , Hello, I met Chinese players here using self-targeting plug-in, disturb game equality, attack others, if you can pay attention, thank you! You Can't complain on a ticket.

wooden rain
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@thin plover do you know why i got banned for hacking on your server? i have never hacked and never played your server i woke up and was banned for hacking

marble mantleBOT
ocean thistle
#

@wooden rain Please post your steamid so we can better assist you.

wooden rain
#

okay give me a sec

ocean thistle
wooden rain
#

76561198166683083

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@ocean thistle

ocean thistle
finite ridge
#

Hello, administrator, can you help to review my ticket, Thank You! Ticket #a56fcf

pine stone
finite ridge
#

Thank you

native oxide
#

admin help

misty scroll
native oxide
#

I was banned for 6 hours the reason is unknown

#

i dont know english

misty scroll
#

I will message you

rancid gulch
#

!ticket

marble mantleBOT
#

Hey, @rancid gulch

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

light isle
#

i got scammed out of my steam acc from a guy out of this server

thin plover
brisk cloud
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RFN admin, anyone got a minute to check an account with me, was bouncing off your server to ours

#

thank you

grave ridge
#

No report function available or I'm blind?

hollow current
marble mantleBOT
#

Hey, @grave ridge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

mellow zodiac
#

!appeal

marble mantleBOT
#

Hey, @mellow zodiac

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lethal sonnet
#

Mods can you please do something about a blatant cheater on medium

thin plover
lethal sonnet
#

no sorry, how do i do that?

#

im kinda new to rustoria

thin plover
marble mantleBOT
#

Hey, @thin plover

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
#

just like that, in game or our website

lethal sonnet
#

perfect, did it in game

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he's literaally in my base just blatant aimbot-ing people from forever away before they even get through trees so its a little bit annoying

dry sage
#

On the EU 5x server (noBPs 5x) you can't create homes in bases on icelakes for some reason and it says: "You can only use a homa location on a foundation" So help please.

dark carbon
#

how to demolish a wall in a house

lethal pewter
#

!appeal

marble mantleBOT
#

Hey, @lethal pewter

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tribal siren
#

admin pls check ticket 56cec1. mistaken mute because of our own dialect

hexed nimbus
lofty scarab
#

hi

#

where i can complaint about cheating

hollow current
marble mantleBOT
#

Hey, @lofty scarab

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hexed nimbus
lethal pewter
#

admin check appeals pls

tribal falcon
#

cheater on toria eu long got his id and clips + HE HSAS A SPOOFER

marble mantleBOT
#

Hey, @tribal falcon

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tribal falcon
#

can someone pls look into this mf hes screwing our wipe + hes not even trying to hide it

pine stone
#

@tribal falcon The admin team will be investigating and responding to all reports as quickly as possible. Your patience is appreciated - thank you for reporting and please make sure any evidence is added to any ticket

unique vapor
#

Hi! I have a ticket that is more than 3 business days old, could someone please review it? Thanks in advance ^^ #2e2593

rapid crow
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ban appeal?

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link?

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i got banned for "doxxing" nothing to do with cheating. can an admin look into this?

pine stone
#

!appeal @rapid crow

marble mantleBOT
#

Hey, @rapid crow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lyric basalt
rapid crow
#

cool i got banned last year anyway i hope its quick

opaque rain
#

Hello, I have a problem, when I log into the Rustoria server, I get kicked out due to Hacking please help

pine stone
#

!appeal @opaque rain

marble mantleBOT
#

Hey, @opaque rain

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

primal hamlet
#

!report @torn chasm

marble mantleBOT
#

Hey, @torn chasm

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

how to make ticket

primal hamlet
near halo
#

guy is obliviously cheating, admits, its in his bio from steam and got VAC ban before, lost all my stuff and raid and its still going, zero response from admins

#

this is taking all the fun away to play on this server tbh

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

primal hamlet
#

click on the link and you can report him on the website

near halo
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already did, also my friend did..

prime spoke
#

!appea1

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!appeal

marble mantleBOT
#

Hey, @prime spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

unbelievable

shy remnant
#

Hello! Seems like @uneven cobalt is offline, can't interact with the buttons in #map-vote-roles

ocean thistle
shy remnant
shy remnant
#

Just tested and it worked indeed. Thank you!

ocean thistle
#

you're the best

craggy jackal
#

is there anyway to talk to an admin

zinc sparrow
#

I got banned last week for playing with a cheater unknowingly who do I have to talk to to hopefully get an unban or at the very least know how long that’s for, im tryna play tomorrow mfs do not have friends or family

#

Get me in contact w RyanJD this instant 😂

craggy jackal
zinc sparrow
#

Bout to plead my case

marble mantleBOT
hollow current
#

If you send me the steamid ill check the duration though, but you should aos be able to see it when you try to connect to our servers.

zinc sparrow
#

Yeah I have proof that we got the guy from the rustoria lfg and that we had played with him for a little over 30 minutes before we got banned

craggy jackal
zinc sparrow
hollow current
zinc sparrow
#

Oops nvm

craggy jackal
zinc sparrow
#

I’m on my phone so ig I can’t send it

hollow current
marble mantleBOT
zinc sparrow
craggy jackal
#

76561199068126185

hollow current
craggy jackal
#

ok thanks godd

zinc sparrow
#

@hollow current if his appeal got denied I’d assume mine will too

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Despite having video evidence and everything of the situation?

hollow current
zinc sparrow
#

And what are the chances I’ll be unbanned before wipe tomorrow

craggy jackal
#

oh wow thank god thanks man i didnt know

hollow current
zinc sparrow
#

I doubt someone would take a look at it within 24 hours

#

Gotta get in contact w Mr.rustoria w this one 🥲

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Thanks for the help tho @hollow current

toxic shard
#

We don't reduice ban time if the original end is more than a couple of hours after wipe

modest wyvern
#

Admins it says I was banned for Ban evasion, could this mean my IP was banned? Because my brother got banned on his account so they maybe banned our IP. That’s the only thing I can think of. I tried to submit an appeal but was denied

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Is there any other way to go about this

silver lodge
#

@toxic shard can u help me?

pine haven
neon seal
#

!appeal

marble mantleBOT
#

Hey, @neon seal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pine haven
#

ok guys this is getting out of hand

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<@&274971100184576010> please handle

fast summit
#

Look, I would like to know the real amount of bans per association that permanently takes over servers, thank you for your attention

paper oxide
#

my friend is in the disc but cant do anything on the servers. we play no BPs 5x trio max.

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his username in rust is warp1g12. discord is j_goldheart.

thin plover
#

!ticket

marble mantleBOT
#

Hey, @tidal sinew

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

last edge
#

pls dont tag directly, what do u need mate

pine haven
#

i need my fckin ticket answered before wipe pleaseeee man

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its been almost a week now

woeful verge
#

i link mt account but it not working in game

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<@&274971100184576010>

pine haven
#

<@&274971100184576010> PLEASE review ticket 2b27c2 its been 5 days now

torn heart
woeful verge
#

yes

torn heart
#

what server is it?

woeful verge
#

5x us

thin plover
#

but I wouldn't have much hope from looking at it

pine haven
#

whys that???

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he said to find proof of when it happened and i did and i mean theres plenty there i think

thin plover
#

well put that in your appeal

pine haven
woeful verge
#

any idea YET

torn heart
#

Type /auth and let my know what is says one more time

woeful verge
#

it say you link your discord but everthing esle is not

torn heart
#

The others sometimes take time, and a few of them don't work might be why

#

which ones did you connect?

woeful verge
#

all of them

spiral spade
#

how can you safely leave a clan on the trio server without getting banned

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and join a new one

near halo
#

when wipe ?

pine haven
#

dont inside retard

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just tell them ur leaving do /clan leave and then join the new one?

honest lava
#

yo

#

my accounts banned and ive never played

near halo
marble mantleBOT
#

Hey, @honest lava

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
honest lava
#

alr thanks i am rn

jovial reef
#

!appeal

marble mantleBOT
#

Hey, @jovial reef

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
shy swift
#

?

near halo
steady dust
#

How do u get points in us 10x?

near halo
marble mantleBOT
#

Rustoria has a unique loyalty system to increase our players' activity within our community. As you may know, we have an in-game command that everyone has access to which is /shop. You can purchase almost anything here with shop points. You will earn x amount of shop points for every hour you play. You can also earn extra shop points by following our social media accounts at https://rustoria.co/link. Thank you for playing on Rustoria.

ember patio
#

@near haloHello administrator, my Steam nickname is Masturbation Man. Will this prevent me from playing on the server

gloomy orbit
#

Where can i find the eu main map as a vip

lethal pewter
#

The server administration rejects the appeal without explaining the reason. I was given a ban for cheats, although I have never used them in my life and there is no vac ban on acc

lethal pewter
#

and now i have banned on biggest eu server for no reason, great ThumbsDownoria

#

lazy administration

merry cave
#

!report

marble mantleBOT
#

Hey, @merry cave

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

worthy elm
#

SEA MAIN IS FUCKING UNPLAYABLE FOR ME

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FIX IT <@&874995535881326632>S

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IM ON 140 PING BUT FEELS LIKE 1600 PING

fickle dove
#

what vipe server eu main?

rose prawn
#

guys the map for rustoria eu main only has 1 harbor can we fix this for 2?

solemn kelp
#

<@&274971100184576010> Good day, dear administration, please tell me why you don't ban for using third-party software, namely the autoclicker, it is also equated to cheats

jolly raptor
#

Hi, I have a problem with my best in EU Mondays.
Appereantly my Submarine got stuck and everytime I walk above it in my base, I'm dead for no reason.
I need admin help to sort this.

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I am a VIP member

real oriole
#

every time i join any rustoria server it says dissconected: hacking and i have never used a cheat once in all of my hours

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its working now thx

signal fossil
#

hello, 2x Vanilla EU ill wipe today?

hollow current
#

If you believe your ban is unfair then you should create an appeal.

#

!appeal

marble mantleBOT
#

Hey, @dreamy river

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hollow current
#

?steamid

marble mantleBOT
hollow current
#

Just here

#

Appeal decisions are final. Your ban will stay.

tough pine
#

76561199491582271 aim wh

hollow current
marble mantleBOT
#

Hey, @tough pine

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

eternal aurora
valid laurel
#

On no bps 5x is it ok to wall off small monuments like supermarkets, gas stations? i have understood that only big monuments are dissallowed

valid laurel
raven mist
#

If its still accessible its allowed yes 😄

heavy grove
#

!wipe

marble mantleBOT
#

Hey, @heavy grove

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

valid laurel
keen kettle
#

throw off the map to download it quickly and so I can't go in without it

hollow current
vague edge
#

pourquoi avez-vous fait sur votre serveur pour que tout d'abord tous les kikalo russes avec une erreur et vos américains passent devant je vais me plaindre de vous dans la vapeur et le créateur de ce jeu

trim marsh
#

расширте пжпжпжпжп еще на 25 слотов

#

буду вам признателен

rose prawn
#

i keep getting steam auth timeout

dark carbon
#

почему на сервак нне заходит?

rose prawn
#

when trying to connect to rustoria eu main

#

even tho i have vip

trim marsh
dark carbon
trim marsh
#

расширь по братски

#

дедуля

#

я же знаю у тебя связи есть

tough needle
#

im also getting steam auth timeouts

#

only on toria servers

grand sierra
#

Меня кикнуло было 200 очереди стало 800,кикнуло из-за ошибки как и всех моих тимейтов из за этой же ошибки как и 400 человек с очереди. Пофикстие

polar flume
#

brı

abstract saddle
#

What is fix for "Steam Auth Timeout" ?>

#

@balmy cypress

polar flume
#

ı bought vip and ı cant connect

polar flume
ember yacht
#

Why do I have a VIP and I can't log in, my whole clan kicked and forced to re-log in, what is it?

molten sequoia
grand sierra
polar flume
#

dirty night for rust

flat sparrow
#

i dont mean to point out the ovbious but i think steam auth mightve timed out

abstract saddle
#

yea thats why I asked for fix not reason cpt obvious

blissful herald
vague edge
#

Admins répondre à ce que vous écrivez

blissful herald
molten sequoia
vague edge
#

Admins respond to what they write to you

molten sequoia
#

its all about this server bro ?

blissful herald
#

thats not going to help

balmy cypress
#

Aware of the issues and they are being worked on

astral lava
#

af, steam auth timeout

sleek moth
#

stean auth timeout, how to fix it?

low nest
#

I have the same problem

molten sequoia
buoyant nexus
lime heron
#

why u cant connect? I bought vip

lime heron
gloomy thorn
#

hello

vague edge
#

Administration why is your server kicking during the vape why are you pushing only Americans and Russians kicking from the server, I will complain in the incentive to your server and the creator of the game has already completely untied here there is no justice for you

near halo
#

i have steam auth problem

#

what can i do ?

balmy cypress
cyan cloud
#

If I buy vip right now, can I skip the queue ? eu main

balmy cypress
balmy cypress
cyan cloud
#

moderator can u help pls

gloomy thorn
#

hello

vague edge
#

because it happens exactly on the day of the vape and on the rest of the days it never kicks

cyan cloud
#

I need an answer to my question

balmy cypress
ember yacht
#

Administration, are you going to do anything at all? This is not normal

gloomy thorn
#

why did I got kick from the server?

vague edge
#

because it happens exactly on the day of the vape and on the rest of the days it never kicks

gloomy thorn
#

Anyone?

blissful fox
#

rewipe hype

near halo
polar flume
#

just waıt 3 pounds ı hate thıs hame

cyan cloud
hollow agate
#

1000 slots pls

balmy cypress
#

I'd suggest you wait for the issues to be resolved before buying

blissful fox
#

fuck the slots, rewipe that shit, i am trying to connect for the half on hour with the vip and nothing is happening

subtle rover
#

Got error now lovely 180q

subtle rover
#

Is this some kind money scam

polar flume
#

we bought vip and now that vip doesnt mean anythıng its uselles

molten sequoia
#

rewipe is the solution.. just one guy could join from 5 man team

near halo
#

pls rewipe

molten sequoia
#

2 of us still can't even join queue

sleek moth
#

I played 30 minutes ago, but after the wipe I bought VIP and it gives an error steam auth timeout

digital copper
#

rewipe

slate breach
#

same with my team we all bought vip with 150 in queue

blissful fox
#

rewipe hype

polar flume
#

@balmy cypress

balmy cypress
ember yacht
#

I am familiar with many YouTubers from 500k subscribers, if you do not restart the server you will be glorified

subtle rover
#

200iq scam

jagged mist
#

rewipe

blissful fox
#

rewipe hype

#

rewipe hype

gloomy thorn
#

How to post a picture in chat?

#

*image

subtle rover
polar flume
#

ı trıed joın another servers ı really appriciate your effort but ıts just happenıng on rustorıa ı tottally understand and realy appriciate iy but its realy not fair @balmy cypress ı hope you understand me

hollow agate
#

1000slots pls

subtle rover
#

PagChamp 200000slot

iron bay
#

is this some kind of joke i took vacation day of my work to play wipe! and now i got kicked out and 200 que !!!!!!!!!!!!!!

jagged mist
#

scam server

iron bay
#

i dont even have money to buy vip cuz i lost my job day

molten sequoia
#

slot wouldn't fix anything

blissful fox
#

at least yall can be ín u queue

exotic delta
#

When will we enter, we buy VIP and we are waiting in vain, you must have a solution for these situations or the solution should be wiped again.

molten sequoia
#

people can't even join queue

blissful fox
#

i cant even fucking get there

iron bay
#

everyone say FUCK RUSTORIA

marble mantleBOT
#

:ok_hand: channel locked by Luke (@rustoria)

#

:ok_hand: channel unlocked by Luke (@rustoria)

molten sequoia
#

what was that ?

balmy cypress
#

should be better now

vague edge
#

admin answer in bos

gentle trout
#

Working on the steam auth timeouts, its still an steam issue but we are looking at workarounds

polar flume
#

@balmy cypress 500 people kıcked vips cant get in sp

molten sequoia
#

nope it's not solved

molten sequoia
low nest
subtle rover
#

Money scam

iron bay
#

Money scam

quaint spear
#

s

balmy cypress
#

The steam auth issue is being looked into further

marble mantleBOT
#

:ok_hand: channel locked by Luke (@rustoria)

balmy cypress
#

locking the channel so new people can see, #general message

An update will come as soon as we have one.

marble mantleBOT
#

:ok_hand: channel unlocked by Luke (@rustoria)

balmy cypress
#

fixed

hollow agate
#

1000slots pls

normal nova
#

crafting on small is bugged

#

we cant craft bandana ninja suit etc

fossil igloo
#

steam auth is fixed

floral latch
#

bro i have the same problem all the wipes the steam auth problem

fossil igloo
normal nova
#

is small eu

vague edge
#

you won't be able to hook me up in the chat I've already been through this do your job and no one will write to you

polar flume
#

@fossil igloo

#

WHAT WAS THE PROBLEM DUDE

#

I KNOW YOU ARE A SMART GUY

fossil igloo
vague edge
#

ADMIN ANSWER ME IN THE BOS WHAT THEY WROTE TO YOU DO NOT IGNORE THEY SAID A SAY AND B

balmy cypress
subtle rover
#

I want my money back

vague edge
#

I WROTE TO YOU IN THE BOS LOOK

balmy cypress
balmy cypress
vague edge
#

I WROTE YOU A PERSONAL MESSAGE READ IT

#

IT'S LIKE SUCH A BYTE TO KICK EVERYONE FROM THE SERVER WHO IS WITHOUT VIP SO THAT YOU CAN THEN OFFER TO BUY VIP YOU'VE ALREADY ZAZHRALIS HERE I WILL FIND JUSTICE FOR YOU BRIBE TAKERS

potent surge
#

!appeal

marble mantleBOT
#

Hey, @potent surge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

normal nova
#

@fossil igloo same for skins

fossil igloo
normal nova
#

thx

buoyant nexus
#

add stock to the main eu sv

#

for the vip

balmy cypress
ashen light
#

crashed - reason EAC: Verify ID token TooManyRequests\

vague elk
#

why am I not allowed on the server? he writes that I am banned, I would like to know why.

marble mantleBOT
balmy cypress
arctic moth
#

hello everyone, please tell me how long to consider the Appeal?

flat helm
#

this guy named CAGO on EU medium is cheating his ass off. 5 random peoiple in chat called it out and it just happened to me

marble mantleBOT
#

Hey, @flat helm

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vague elk
#

76561198870359626

balmy cypress
#

Looking @vague elk

balmy cypress
ashen light
#

you skip my queue?

balmy cypress
arctic moth
#

hello everyone, please tell me how long to consider the Appeal?

balmy cypress
ashen light
#

you can skip i know.

arctic moth
#

tnx

thin plover
#

!donate @ashen light

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

ember yacht
#

@balmy cypress Help, I have a VIP, and I'm getting in line, what should I do to make it pass?

hardy copper
#

Hey guys, SEA long is lagging out

lyric basalt
ember yacht
#

@lyric basalt Tell me what you need to specify PayPal or Stripe Email here:

gritty birch
#

I was banned by mistake

lyric basalt
ember yacht
#

I wrote to payment-support, the administrator answered me, and now he is silent, what should I do?

gritty birch
lyric basalt
brisk bluff
marble mantleBOT
#

Hey, @gritty birch

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

spring snow
#

/report

marble mantleBOT
#

Hey, @spring snow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

coral pawn
#

driving my boat just kills me and i lost all ym shit to nothing? wtf is this

#

i have clip

daring zinc
#

!appeal

marble mantleBOT
#

Hey, @daring zinc

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mellow tangle
#

ive never made a ticket on rustoria website and when ever i try to make one it sais whoa slow down ur maing tickets to fast the last timec i treid was 6w ago today i trieds same thing ?

crystal acorn
#

!wipe

marble mantleBOT
#

Hey, @crystal acorn

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

supple raptor
#

how long do appeals take

#

cause i was banned off my main acc over a year ago and a staff told me i can be unbanned after 6 months

near halo
supple raptor
#

holy

#

can a staff check my account and see if i can play cause i was told i could play in august and forgot to ask

last edge
#

but try to connect any toria sv and check

supple raptor
#

ok

#

says im still banned

#

@last edge

#

where i make appeal at

bright quiver
marble mantleBOT
#

Hey, @supple raptor

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

supple raptor
#

i submitted one 5 months ago and was helped out by someone tewlling me to wait till august to talk to another staff

#

anyone tryna help me out?

latent pawn
#

when is wipe for us main?

near halo
latent pawn
#

f cccccccccck im on to early

#

thanks

supple raptor
#

i need staff to help out so i can play wipe

chilly hawk
#

help downloading world 0.0% endlessly

chilly patio
#

10x eu there is always some hackers that wake up at 4am and raid bases, they go straight to hidden loot and ts, and for months admins not doing anything about that, how its even possible???

near halo
supple raptor
#

i was banned off my main acc for using unlocks tools on cod and when i got a new acc i was instantly banned. its been a year now and wanna see if i can be unbanned

#

its also been 5 months since my last appeal

near halo
#

Again*

#

If your appeal has been denied in the past then it’s usually the final answer

supple raptor
#

i tried to make another appeal and it wouldnt let me submit

#

and it wasnt denied i dont think a staff told me i have to wait 6 months after an account ban to play on another account and its been over a year

chilly patio
#

So now im just ignored about huge problem?

supple raptor
#

and staff slow as hell idk y

chilly patio
#

Expect play without hackers

bright quiver
#

That is the fastest way to get cheaters banned

patent patio
#

Hello. I was blocked by mistake, I once did not play with cheats, but I got blocked help me figure it out.

marble mantleBOT
#

Hey, @patent patio

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

supple raptor
#

bro this staff is no help i get helped for 1 min then left

#

wtf is this staff so shit

bright quiver
supple raptor
#

<@&274971100184576010>

thin plover
#

By insulting us you are not going to make your appeal be looked at any faster 🙂

nimble seal
#

can someone help me, my doors bugged and wont open anymore

supple raptor
nimble seal
#

not to my knowledge

supple raptor
#

if there is it wont open or its server lag

nimble seal
#

i left and it was fine, came back and cant get in, no signs of a raid

near halo
#

there will be a restock of vip EU main ?

blissful herald
nimble seal
#

oof

#

my damn windmill is gone too

supple raptor
#

u raided 😂

#

damn

thin plover
#

Probably what happened

dreamy fern
#

where can i see map for us main

nimble seal
#

damn all my shits gone... ive been so nice to everyone

#

i have no clue how this works lmao

near halo
nimble seal
#

it was fun, just not the game for me

errant mango
#

were can i verified

#

?

marble mantleBOT
#

Hey, @errant mango

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

frank sinew
#

!wipe

marble mantleBOT
#

Hey, @frank sinew

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

drifting rampart
#

Friend logged in and cant wake up, any chance to help?

near halo
drifting rampart
#

Killed him and he can't respawn

zenith niche
#

hello can a admin fix my vip for rustoria us small

exotic nest
#

hey

#

how do me get someone chat muted

#

says n word

#

have proof

novel light
#

help

balmy cypress
marble mantleBOT
#

Hey, @exotic nest

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

balmy cypress
near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

novel light
#

^

#

i submitted an appeal

hexed nimbus
# novel light ^

Then be patient as it can take up to 3 business days to get a reply

novel light
#

👍

gritty garnet
#

Can someone help, I meant to say fog in chat because it's foggy weather today where I live and I put an "a" instead of an "o" by mistake and I got muted for 12hrs.

hexed nimbus
gritty garnet
#

For a typo? That's not even fair lol

somber maple
#

anyway i can get my vip switched i accidently got the wrong one a bit ago and still have it

lean gyro
#

need an admin rq in support voice please

near halo
#

really falsebanned from 16 months ago when i was playing the server last week and the week before??

#

like be fr

thin plover
somber maple
#

anyway i can get my vip switched i accidently got the wrong one a bit ago and still have it

lean gyro
thin plover
marble mantleBOT
#

Hey, @lean gyro

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

somber maple
#

@thin plover

lean gyro
#

yea bro if you coulda just talk to me in voice that would be awesome

hexed nimbus
#

Not if it’s used allready

lean gyro
#

or a different admin that gives a shit would be cool

somber maple
#

its not

near halo
#

can an admin check my appeal please

hexed nimbus
#

Even just joining that server is used kit

somber maple
#

i didnt tho

hexed nimbus
hollow current
#

Make a ticket there

#

And they will take a look if you can switch the vip or not.

lean gyro
near halo
hexed nimbus
#

Nah

thin plover
# lean gyro hop in voice rq

We dont do appeal over discord, make an appeal and the banning admin is the only one that can deal with your ban

#

Even if you talked with me, I cant change the outcome

lean gyro
#

there wasnt an admin that banned

#

it was automated

#

"accosiated ban from 3 years ago"

thin plover
#

Still make an appeal and an admin thats available will look at it, like I said I cant jump in VC right now

lean gyro
#

payed for premium and cant join the server for a ban that was accosiation from over 1000 days ago

raven mist
#

Doesnt look like your are banned

lean gyro
#

its not me its my buddy

raven mist
#

You even played todya

#

Well, where is your buddy?

lean gyro
near halo
#

paid for vip and got banned from a server ive never even played on before

lean gyro
#

i understand the wait time if someonew as a shit head cheating in the server. but homie litterally accociated banned over 1000 days ago and cant play your server when it says an association ban cant be within 150 days.

thin plover
#

Well your friend need to appeal then

lean gyro
#

he did

#

what i would like you to do is go look at it and see that ur system bugged and he shouldent be banned

raven mist
#

Taking a quick look

lean gyro
#

im tryna play and have a good as thanks giving weeeknd

near halo
lean gyro
#

im in the army and dont get to play wipe days often i would really really really appreciate it if you coudl check his appeal and see your system failed

lean gyro
near halo
#

thank u <#

#

❤️

raven mist
novel light
#

76561199147455468

lean gyro
near halo
#

@blissful herald как может пропасть мешок из за того что у меня вылетело меньше чем за час?

#

в мирном городе

#

еще какое-то время я должен спать

lunar zenith
#

fix the lag in the main

raven mist
novel light
#

👍

fickle inlet
#

lag is unplayable in main, have to reconnect every 15 mins

lean gyro
#

suck to be you

#

jk ❤️

lean gyro
#

tryna get that grind on ya feel, skip dinner and shiz

raven mist
#

Skip dinner????

lean gyro
#

yea man. army food trash anyways im not missing out

raven mist
#

Waiting on some feedback, will get back to you 2 asap

novel light
#

thanks

lean gyro
#

alright brother I really appreciate you. I'll treat you to a nice wine dinner later for your efforts.

raven mist
#

@novel light Should be good to join

novel light
#

W

lean gyro
#

im in love with you

#

have my babies @raven mist

graceful atlas
#

helo

#

he writes to me that I am a cheater, but I have never cheated

#

help

#

@raven mist

#

what should I do?

marble mantleBOT
#

Hey, @graceful atlas

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dark ice
#

i got to ask an admin a quick question only take a min

misty scroll
#

Sure

dark ice
#

how can i speak to u priv

misty scroll
#

Just send me a DM

dark ice
#

i did

graceful schooner
#

i need an admin asap

#

full cheating guy killing us 10times

#

lost 20kits

#

@everyone

raven mist
marble mantleBOT
#

Hey, @graceful schooner

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

graceful schooner
#

76561199080179526

raven mist
#

Please report using above ^

graceful atlas
#

I have written an appeal, where can I get an answer?

misty scroll
graceful atlas
#

thanks for the answer

cosmic phoenix
#

The Black Friday promotion will last until what day?

upbeat yoke
#

76561199436597372 vpn banned@minor temple

#

help

ruby tide
#

Good evening, I record content on the server, and unfortunately I've been ghosting since the last wipe, it's hurting me a lot, I saved clips of him coming here, but when I finish the live I can send more videos of him confirming this

#

@minor temple help

minor temple
upbeat yoke
#

what?

#

@minor templeIs this a vpn banned?

civic orbit
lyric basalt
marble mantleBOT
#

Hey, @civic orbit

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

civic orbit
upbeat yoke
#

76561199436597372 Is this a vpn banned?

near halo
#

@fossil igloo says banned come to discord

fossil igloo
minor temple
# upbeat yoke what?

Sorry i disappeared after this. I fixed it you should be good to log into the server

upbeat yoke
#

OK

#

thank you

#

@minor templeheartoria

ruby tide
#

help me with the ticket, I'm taking stream sniper @minor temple

minor temple
near halo
#

@fossil igloo says banned come to discord

near halo
#

except i already did and now hes egoing me by not responding like what is this

#

and now @fossil igloo has blocked me goodddddd admins

fossil igloo
near halo
#

what?

#

u want me to make a ban appeal, after it says COME TO DISCORD and we chatted and you just stop mid convo

rustic sigil
#

please help me I really need help

shy remnant
rustic sigil
#

We can go to the discord bos

shy remnant
rustic sigil
#

I'm from Russia and I don't know English well and I use a translator

shy remnant
rustic sigil
#

I was banned for cheats on the server, but I didn't play with them on your server

marble mantleBOT
#

Привет, @rustic sigil

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

rustic sigil
#

I admit that I once stumbled and played with cheats, please forgive me. Forgive me, I realize that I made a mistake, but still I didn't play on your server with cheats

#

Excuse me?

sinful cove
#

<@&274971100184576010> some cheater is screensharing his hacks on rustoria.co 2x vanilla eu

#

name is Mr Rusty, spectate him for 5 min and you'll see sus shit

#

steamid: 76561199348780437

marble mantleBOT
#

Hey, @sinful cove

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sinful cove
#

i've told you he's a cheater, and he is 100% a cheater, so that's that

#

i'll send you picture evidence in dm

#

there you go

shy remnant
#

We understand that you might encounter a cheater, but for our team to take action, we need you to create a ticket for our team to review it as soon as possible.

sinful cove
#

ah well cba

#

if you truly care about your server you'll do it

#

i only care enough to write a message down in the discord server, i cba making a ticket

shy remnant
#

Again, we do appreciate you coming to us to report a potential cheater. But our team handling this kind of reports are working with our ticket system. Please consider following these intructions

marble mantleBOT
#

Hey, @shy remnant

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sinful cove
#

yea not doing that

#

you can make your own report

#

and handle it through your ticket system

#

i've already done my part of the job, i went on your site and went and joined the shit server

#

so now you can make the ticket and report the player

shy remnant
sinful cove
#

can't do that i'm afraid, i'm not acutally playing

#

i just saw the screenshare

shy remnant
#

I know it can be frustrating to encounter a cheater, and we'd like to thank you for coming to us for that.

sinful cove
#

you are literally an AI robot

sinful cove
#

i don't care about the cheater that much, i'm only watching a screenshare lmao

thin plover
#

well you need to make a ticket to make us aware of a cheater, reporting them here is not the way to go

near halo
#

yo Jenx

sinful cove
#

yea but you need to understand i'm not going to go through the system, i've done my part

shy remnant
marble mantleBOT
#

Привет, @rustic sigil

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/support/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

thin plover
#

do not call them out and just make a ticket

rustic sigil
#

!appealRU

marble mantleBOT
#

Привет, @rustic sigil

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

thin plover
sinful cove
#

i'll send you image jenx

near halo
#

i know and i did the appeal dawg im just tryna play rust

thin plover
sinful cove
#

ye well when you get on, check him out

thin plover
#

the admins doing tickets are not looking at discord most of the time

sinful cove
#

you're not in a position to tell me what to do because i don't give a fuck

thin plover
#

no, I have a life outside of Rust and Im doing other thing

sinful cove
#

i've sent you information to help out the server you work for

#

and that's that, if you want to act on it cool, if not, cool

#

i will leave now

thin plover
#

alright then

limber berry
#

can i use a vpn?

thin plover
pliant pasture
#

why server kick me and writing "disconnected : hacking"

#

i playing in pc club

marble mantleBOT
#

Hey, @pliant pasture

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fallen vector
#

pls check Ticket #9e19d7

#

I can’t upload video evidence, admins please answer

shy remnant
jagged vault
#

how do i verify?

shy remnant
marble mantleBOT
#

Hey, @jagged vault

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

thin plover
steel marten
#

please admins help on us medium

shy remnant
marble mantleBOT
#

Hey, @steel marten

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

shy remnant
violet walrus
steel marten
#

just got obliterated by a guy advertising cheats in his profile

violet walrus
#

7579e3

shy remnant
# violet walrus hey can i get help with my ticket

Hello @violet walrus. If your ticket has been successfully created, you may wait for a staff member to handle it. Standard response times are 1-3 business days but can be more or less based on the situation. Please be patient, someone will take care of your ticket asap 🙂

violet walrus
#

i need to wait 1-3 days?

shy remnant
marble mantleBOT
#

Hey, @steel marten

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

steel marten
#

already did but it usually takes a day to get my ticket looked at

#

hi profile is literally advertising cheats can i just paste it here so he can get banned quick

shy remnant
plush topaz
#

Can i report here

shy remnant
shy remnant
marble mantleBOT
#

Hey, @plush topaz

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

violet walrus
shy remnant
steel marten
#

plz help

#

lol

#

literally anyone there are 3 cheaters lmao

fading relic
#

is anyone here

molten flicker
marble mantleBOT
#

Hey, @steel marten

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fading relic
#

any mod or help please anyone anyone at all

molten flicker
fading relic
#

then do something to help please

#

cause nothings happening

molten flicker
steel marten
#

trio of cheaters on us med

molten flicker
fading relic
#

theyre getting banned thanks they saying the and full cheating

wild lotus
#

Any admins ?

#

everytime i try to login it says disconected: hacking

#

but im not ! i

molten flicker
marble mantleBOT
#

Hey, @wild lotus

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wild lotus
#

Just did

fading relic
#

admin answered the ticket and his teamtes have yet to get banned could you please ban them! Thank you

wild lotus
#

its really weird

fading relic
#

Admins could you plese do something @molten flicker

molten flicker
fading relic
#

he did they banned only one and didnt ban his teamtes do you not ban cheaters and their teamtes?

#

@molten flicker

steel marten
#

you forgot tto ban the other 3

fading relic
#

Thank you

molten flicker
fading relic
#

they all just got banned

molten flicker
fading relic
#

Thank you <3

steel marten
#

ty fuck those shitters

#

racist af too, keep them permabanned

flat bluff
#

Quick question does toria allow multiple tc chain pumping water inland? If so is there a limit or not allowed at all?

near halo
flat bluff
near halo
#

says nothing about restrictions on servers besides long

stuck holly
#

@near haloHow can I find an administrator for. gg

stuck holly
near halo
stuck holly
near halo
#

you need to appeal with them we have no connection with them thats a seperate server @stuck holly

stuck holly
near halo
brisk ivy
#

I was told to "come to discord" - skylinegsts

fierce mulch
solemn kelp
#

<@&274971100184576010> <@&874995535881326632> a person stands with an autoclicker is this normal?

solemn kelp
#

<@&274971100184576010> <@&874995535881326632> a person stands with an autoclicker is this normal?

blissful herald
#

you don't need to tag us all, when Facepunch/EAC starts Banning for autoclicker, so we will start doing it, but at the moment there nothing much we can do about it

solemn kelp
# blissful herald yes

I understand you correctly, can I say autoclicker and play with it and not get banned for it on your project?

blissful herald
#

!report

marble mantleBOT
#

Hey, @short temple

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

blissful herald
#

Don't call out possible cheaters on discord OR in-game, as its not helping us to look into them

short temple
#

so i make a ticket?

solemn kelp
blissful herald
solemn kelp
blissful herald
#

!report

marble mantleBOT
#

Hey, @blissful herald

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

analog pumice
#

Hi, we just had a guy join our team for literally 30 mins and then he left

vagrant spear
#

!appeal

marble mantleBOT
#

Hey, @vagrant spear

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

analog pumice
#

And we all got banned with playing with hacker

clever kelp
#

Did you nerf respawn timer of military crates in launch?

analog pumice
#

Can anyone look into it

clever kelp
#

on eu main

#

@blissful herald

vagrant spear
#

Ya bro I just woke up, I don't even know who got banned for hacking let me know so we atleast kick him off the group

autumn arch
#

!appeal

marble mantleBOT
#

Hey, @autumn arch

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
blissful herald
clever kelp
#

mhm..

#

there spawns no military crate on launch

analog pumice
#

Nooo I didn’t get banned for cheating

#

We had a guy a new guy who joined for 30 mins to do sorting system for us but our original sorter got on and did it so the cheater just logged

#

Literally he was on for 30 mins and sat in base. No idea dude was cheating 😔

modern badge
#

expand slots on the main

blissful herald
blissful herald
analog pumice
#

Ya he was like afk in base 😵‍💫

#

But thanks for responding, will appeal 👍🏼

modern badge
#

admins expand slots on the main

vagrant spear
#

I already did make an appeal, but whatever we'll deal with that, cya next wipe toria

blissful herald
vagrant spear
#

Yea well, you know how people fucking around in rust are I bet

#

Doesn't matter tho as i said

whole warren
#

Guys I need some help

#

Just got game banned for association

blissful herald
solid barn
#

I need help, I got a ban and so did my team, but I wasn't doing anything and they're all pissed

plain cosmos
#

Need to talk to admins in regards to the rustoria us main banned that just occured

#

we didnt get VAC banned

marble mantleBOT
#

Hey, @plain cosmos

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

plain cosmos
#

just appealed waiting patiently in the support channel to talk to the nearest mod !

#

admin*

whole warren
#

Appealed as well

#

Please reply. We are being threatened of being offlined and we were in the middle of raid as well.

#

The player that we suspect that was cheating screenshared and on his appeal request it says he was playing with a hacker as well. What is going on?

blissful herald
whole warren
#

Skyline come on man

blissful herald
#

come no what, only banning admin can check your appeals, so you will have to wait

whole warren
#

Hook us up. This is a weird ban. Our electrician who sits at base was cheating? We dont even know who was cheating.

#

Who was cheating can you at least tell me that?

blissful herald
marble mantleBOT
whole warren
#

It says the player named Anangke was cheating but he is the electrician

#

Could you at least let me know if it was actually him that was cheating please?

blissful herald
#

...

blissful herald
whole warren
#

I sent it to you

blissful herald
#

atm Temp 3 day Game Ban

signal cedar
#

LOL BRO NEVER LEFT BASE

#

my bad caps

whole warren
#

What was he banned for? When he did a screenshare it says he was playing with a hacker? Could you look into this as he hardly leaves the base. He is our electrician.

#

Thanks Skyline for helping

whole warren
#

Hoppel help please

fossil igloo
#

We did not ban him, he was banned by Easy Anti Cheat/Facepunch. He can't join any server at the moment

whole warren
#

We played 3 wipes with him and he is our electrician that doesnt go out of base

fossil igloo
#

Okay

whole warren
#

Thanks a lot gents

signal cedar
#

so he goes to facepunch to get help ?

fossil igloo
#

Yes

signal cedar
#

ok

#

can i get a link

fossil igloo
#

If the temp ban expires in 3 days, you will be unbanned as well

whole warren
#

Thanks @fossil igloo

signal cedar
#

how does the eac work

#

what if he was not hacking

#

it was just false ?

whole warren
#

Is there any way we can find out right now how he was hacking? @fossil igloo @blissful herald

#

This is kinda wild

fossil igloo
#

We have nothing to do with his game ban

signal cedar
#

ok

whole warren
#

Understood thanks again

signal cedar
#

so do we get unban then ?

fossil igloo
signal cedar
#

ok

whole warren
#

Can I message EAC and ask them how Anangke was cheating? We went through his computer and he is our electrician but we want to be sure. @fossil igloo @blissful herald

azure estuary
#

I want to ask why I was evaded from being banned

whole warren
#

Just would like to know what we should do as well and I dont think EAC will give us info on another player

fossil igloo
whole warren
blissful herald
#

We don't know and neither will anyone tell us from EAC

analog ivy
#

ban rasist pls

whole warren
#

Thanks again for the info @blissful herald @fossil igloo

neat pumice
signal cedar
#

lol this guy never left base with guns

#

he rp

whole warren
#

Yea he's the electriain with 0 kills

analog ivy
#

who is admin?

sacred spire
#

Slot pls eu main

sturdy oracle
#

<@&274971100184576010>

toxic shard
magic ermine
#

where can i report for a cheater?

blissful herald
marble mantleBOT
#

Hey, @magic ermine

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

livid saddle
#

Please check US Main tickets asap, there's 9 hour old account cheating on Launch as we speak

shy remnant
fallow marsh
#

hello, i have one issue, when i try to connect to some servers, say to me --disconnected: hacking but i dont use any soft or something or cheat, someone can help me ?

marble mantleBOT
#

Hey, @fallow marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fallow marsh
#

i see this, but is not true what is say here, because i didnt cheat

shy remnant
fallow marsh
#

thank you, i will wait

elder solar
#

admin help

#

eu main hackers teammate still on

torn heart
#

please report them using /ticket so we can look into it

elder solar
torn heart
#

did you report the teammates?

elder solar
#

yes

#

idk why missed him

torn heart
#

then please be patient and wait on an admin response on your ticket 🙂

elder solar
#

can I dm u info for that guy?

glacial shell
#

eu small is lagging its balls off

shy remnant
rancid maple
#

how do you report someone

lyric basalt
marble mantleBOT
#

Hey, @rancid maple

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

opal fog
#

Boats are bugged on Eu Main. They keep kicking you out or keep killing you.

olive thorn
#

hey my clan got banned and we wanna know who was the hacker so we can kick them and find out if we can get unbanned

#

!appeal

marble mantleBOT
#

Hey, @olive thorn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rancid maple
#

How long does it take for reports to be looked at on average

marble mantleBOT
noble terrace
olive thorn
#

im not banned though

#

i didnt play

#

im in owl city on us main

noble terrace
#

If you give me your steam ID then I can look up who was banned for hacking

olive thorn
#

76561198431446776

minor onyx
#

Oc banned again? Not surprised

olive thorn
#

oh hey pooter

noble terrace
olive thorn
#

check my friendslist

#

and then owhl

#

i know shes banned and shes on my team

noble terrace
#

I can’t give you information on someone else’s ban though. If they want to come here and ask themselves that’s a different story

olive thorn
#

god dammit

#

ok hold on

blissful herald
minor onyx
#

They have been caught times before playing with cheaters as well.

#

This isn't their first ban.

junior sable
#

why car doesnt spwn in eu small?

#

i serch all of the road for car

inner iron
#

yo

unique gyro
#

Good evening, I opened the ban ticket almost 3 days ago, how long does it take for a response?

smoky cape
unique gyro
shy remnant
# unique gyro yes

My colleague answered you right above 🙂 Standard response times are 1-3 business days but can be more or less based on the situation.

unique gyro
#

ok fine, let's wait then, thank you very much for the reply😁

thin plover
# flat sparrow colleague

this is a support channel and you have been told multiple time in the past to stop typing here if you dont need support