#support

1 messages · Page 360 of 1

molten flicker
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You can put the proof in the ticket.

placid harbor
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How should I send you a video?

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I will not use a ticket to put in a video file.

molten flicker
marble mantleBOT
#

您好, @placid harbor

如果您要举报违规玩家,请使用以下方法:
- 使用我们的举报网站 https://rustoria.co/support/report,并请附上任何与之相关的信息
- 请在游戏公屏输入 /ticket,并包含违规者的ID以及具体违反了什么规则

如果您想要在举报中提交证据,请使用以下方法:
- 如果需要提交截图,请上传至Imgur或者类似的网页并将链接附入您的举报。
- 如果需要提交视频证据,请上传至YouTube或者其他视频网站并将链接附入您的举报。

如果您被服务器封禁并且想申诉,请在Discord频道输入 !appealCN

placid harbor
#

好吧 我会进行尝试

thin plover
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you can upload a video in the ticket or put a link

placid harbor
#

okay

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They will come to EU medium next time, but they are not on this server now. Can you block them?

vital lance
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how do i load into this file

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do i go to browse files

dark radish
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yeah its whever u installed rust

jolly field
#

Hello, unpack on the servers of rastoriya

fervent trout
#

@dark radish How do i get dedicated player role

placid harbor
#

I have now uploaded the video file, hoping to ban them. There are a lot of them. There should be a team of 20 people.@thin plover

dark radish
vital lance
#

fear i need help

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this is really bad

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i dont know where to go

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to see (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps)

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@dark radish

dark radish
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💀

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browse local files

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its the same thing

vital lance
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ok

placid harbor
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Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown.

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omg

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I can't make out an invoice.

tulip sorrel
#

is there ban appeal section?

vital kayak
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hacker in my server

marble mantleBOT
#

Hey, @vital kayak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ionic canopy
#

report

marble mantleBOT
#

Hey, @ionic canopy

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

swift ether
#

hello, Im in need of an admin 🙂

lyric basalt
swift ether
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I have video evidence of a cheater in my server and he is kind of harrassing my team.

lyric basalt
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Please upload it to your ticket

swift ether
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thank you

fluid sequoia
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I was harassed by hackers on US long, and I have already registered my ticket

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Can an administrator help me

lyric basalt
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Please dont send clips as the reported person can see that you reporting him

ionic canopy
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so what's it matter? either way they're still aimbotting?

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anyways it's on my ticket just check it

twin hinge
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wtf ppl are rage hacking on us long and no admin is banning them

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flying all over the place

ionic canopy
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thank you.

molten flicker
near halo
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eu long not opened yet

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some problem eu long ?

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@jagged escarp we cant connect eu long

molten flicker
polar brook
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thanks

sleek drum
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you prolly drove it too far off the map

frigid wind
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hey why was i muted?

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how to make a ticket

thin plover
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whats your steam ID?

frigid wind
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/ticket why was i muted?

marble mantleBOT
#

Hey, @frigid wind

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lucid frigate
#

@raw maple yes you can try and restart your pc or rust or check your rust files

raw maple
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did both

raw maple
lucid frigate
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i said 3 things

frigid wind
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how long does it usually take for a ticket to be answered, does anyone know?

abstract bridge
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when wipe eu x10?

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@marble mantle when wipe eu x10 ?

cursive kayakBOT
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@abstract bridge

:flag_eu: No BPs 10x EU

IP: connect 10x.rustoria.uk:28010
Next Wipe: <t:1699977600:F> (<t:1699977600:R>)
Wipe Schedule: Tue & Fri @ 4PM UK Time
Map Size: 3500
Clan Limit: 6

safe whale
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!appeal Hello! I am an adult with a lot of hours in rust. I've never even had the thought to use cheats in any games. The last time I logged into your server, everything was fine, but now when I log in, it disconcerts me and writes "hacking". I am extremely upset and do not understand how this can be.

marble mantleBOT
#

Hey, @safe whale

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

safe whale
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:))

drifting hound
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Where do I leave an appeal for an erroneous ban?

frigid wind
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click the link above

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and wait

drifting hound
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:/

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an hour and a half in ignore

ocean thistle
valid atlas
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admin

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I played a game with a hacker, but I didn't know he was a hacker

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Unlock my account

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idk he hacker... ;;

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76561199201997857

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my steam

valid atlas
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okay

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I already did. Where do I check?

lyric basalt
valid atlas
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how to check

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@lyric basalt

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Can I have a personal conversation?

lyric basalt
shell belfry
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can somebody help me

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i try to joın server but server kıckıng me sayıng disconected hackıng

ocean thistle
marble mantleBOT
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Hey, @shell belfry

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ocean thistle
valid atlas
#

why denied

ocean thistle
# valid atlas why denied

This is a legitimate ban. The hacker you played with received a publisher Rust game ban. It looks like you have 3 days remaining on your ban. Please be more careful who you choose to play with in the future as repeatable offenses have longer ban lengths and/or permanent ban from our servers. Thank you.

valid atlas
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I'm not a hacker, I didn't know he was nuclear ㅠㅠ

ocean thistle
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You are banned for playing with a hacker.

shell belfry
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hai

ocean thistle
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Please appeal @shell belfry

shell belfry
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i also not hacker my other acc banned from macro

ocean thistle
marble mantleBOT
shell belfry
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i created hai

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76561199418559042

ocean thistle
shell belfry
shell belfry
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i find it

bleak ruin
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yo any admins on sea long?

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got a legit cheater

sleek drum
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!ticket @bleak ruin

marble mantleBOT
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Hey, @bleak ruin

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

shell belfry
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thanks rustorıa admins

scenic arrow
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We lose items every day due to cheating EU LONG

noble terrace
marble mantleBOT
#

Hey, @scenic arrow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
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And do not call them out in game or here

vestal horizon
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i have been banned for no resone , i dont have any type of cheats

marble mantleBOT
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Hey, @vestal horizon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

jolly field
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Hello, why was I just banned on all servers

wicked crater
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dude i got ban for 7 day for no reason

ocean thistle
ocean thistle
wicked crater
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i just play with my friend and we all got ban

ocean thistle
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Please appeal if you haven't already

wicked crater
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i do but the admin tell me he will not remove the ban

ocean thistle
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The ban is temporary and will expire in 7 days. Please be more careful who you choose to play with in the future as repeatable offenses have longer ban lengths and/or permanent ban from our servers. Thank you.

scenic arrow
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Members of the team should not be unbanned due to cheating. (team mate)

wicked crater
ocean thistle
scenic arrow
wicked crater
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I know this, but none of my friends use cheating, and if you want me to provide you with all the information, I am ready.

oak rover
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Hello rustoria administrators, I am writing on this occasion that I was banned for 6 months due to an unknown error, they write that I am a cheater, I would like to appeal since I have already been playing for more than 4 thousand hours and have never used cheats. please help me with this question

marble mantleBOT
ocean thistle
wicked crater
oak rover
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76561198330128789****

blissful herald
jolly field
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Здравствуйте администраторы rustoria, я пишу по этому поводу, что меня забанили из-за неизвестной ошибки, они пишут, что я читер, я хотел бы подать апелляцию, так как я уже играю более 4 тысяч часов и никогда не пользовался читами. пожалуйста, помогите мне с этим вопросом

marble mantleBOT
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Привет, @jolly field

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

oak rover
scenic arrow
blissful herald
jolly field
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Hello rustoria administrators, I am writing about this that I was banned due to an unknown error, they write that I am a cheater, I would like to appeal, since I have already been playing for more than 4 thousand hours and have never used cheats. please help me with this question

blissful herald
oak rover
wicked crater
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i actually make a appeal and And it was denied and i got 7 day ban and my friend got forever ban

wicked crater
ocean thistle
oak rover
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Why was I banned? I would like to know?

wicked crater
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ok

blissful herald
wind gorge
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can i speak with human

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i dont want a bot to send me the support link

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please guys help us here

blissful herald
wind gorge
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all of our team is legit

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and we all just got banned

blissful herald
marble mantleBOT
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Hey, @wind gorge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
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make a appeal and admin will look into it

wind gorge
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we dont have any type of cheats

wind gorge
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but thy are like bots

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they all send the same massege

blissful herald
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well clearly if you got Banned then you all will get same msg

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with the outcome and either Accpeted OR Denied

wind gorge
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i dont care i am only banned temp

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but my friend is banned for cheating

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but he is noob

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he dont have cheats

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i dont kow how ore why we got banned

light summit
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!report

marble mantleBOT
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Hey, @light summit

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wind gorge
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like fr we all are legit

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please look in to it again

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i swear on my life non of us cheated ever

wicked crater
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i swear to

hot burrow
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wassap with EU 3x no bp?

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electrical bill?

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server had laggspikes also earlier today

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actually annoying

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try it:"I dont know" Dosn't hurt

vestal horizon
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The support team has rejected my ban appeal Can I understand what happened?

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I didn't use any cheats

keen ledge
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open slot of eu mondays please. the queue is long

keen ledge
dusky plover
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can i get a quick conversation with admin?

minor temple
wind gorge
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hello

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i am in the room

minor temple
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!steamID @dusky plover

marble mantleBOT
dusky plover
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76561199095591257

wind gorge
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@minor temple can u help me please

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i am in the waiting for support room

prime pendant
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Am I able to promote a game server hosting website on here, we have 200 reviews on trustpilot if one of the staff would like to look at it before I send it here, If I can’t then no problem

minor temple
marble mantleBOT
wind gorge
#

76561199245913181

minor temple
prime pendant
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Ok no worries

spice cedar
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Cheater on eu main chinese pseudo with lvl 0 profil steam. Aimbot wallhack

marble mantleBOT
#

Hey, @spice cedar

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vestal horizon
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I can see proof that I am a hacker

thin garden
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yo any admins on sea long?

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got a cheater

vestal horizon
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Yes

hollow current
marble mantleBOT
#

Hey, @thin garden

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hollow current
hollow current
marble mantleBOT
#

Hey, @vestal horizon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vestal horizon
hollow current
thin garden
hollow current
# vestal horizon What should I do؟

Not much can be done sadly. You could try to drop your steamid here and maybe an admin can look at your exact appeal, but can't guarantee anything.

hollow current
vestal horizon
#

76561199276814957

hollow current
ocean thistle
vestal horizon
maiden blaze
#

OPEN SLOTS FOR EU MONDAYS. WTH IS THIS

rancid matrix
#

Hello everyone, I can't log in to the rustoria - EU Main server after a break. Disconnect: Hacking writes to me, although I did not use cheats for any games. Maybe this is a problem in windows 11, although tpm 2.0 is enabled, secure boot too. Or in the anti-cheat valorant. And i don`t have ban on my steam account. Who can tell you what the problem is.
Steam account: https://steamcommunity.com/profiles/76561198147406452/

vestal horizon
#

There is no solution

rancid matrix
#

I have sent an appeal, but it seems to me that I will not be disbanded. Either I got banned 4 months ago, although I didn't play at that time.

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Only if on the mod server

abstract bridge
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when wipe eu x10 ?

dusky plover
#

++

abstract bridge
#

?

wind sleet
#

help

fluid crown
#

server is down for US Mondays? I cant connect

lyric basalt
#

Did you get a response on your appeal ? @rancid matrix

lyric basalt
fair dust
#

us mondays server down?

lyric basalt
wind sleet
#

us mondays server down????

lyric basalt
fair dust
#

how long

lyric basalt
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Give it few minutes

fair dust
#

ok

rancid matrix
next lynx
#

So where i can talk with an admin? getting Disconnected: Hacking when im joining EU | 10x.. but im not hacking and never had wtf

marble mantleBOT
#

Hey, @next lynx

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hasty sundial
#

Does you guys destroy cheater bases on officials?

thorny dune
hasty sundial
#

Ok

half abyss
#

!ticket

marble mantleBOT
#

Hey, @half abyss

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tawdry pulsar
#

I got eac banned on one of my accounts am I good to play in 180 days ?

robust kernel
#

help pls

marble mantleBOT
#

Hey, @robust kernel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

robust kernel
#

im sorry

#

!report

marble mantleBOT
#

Hey, @robust kernel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

bright quiver
robust kernel
#

bro i open ticket but

#

hes not got ban

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he kill me from 200mt and full night no night vision

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i cant do anything

bright quiver
#

Please be patient and wait

scenic arrow
#

Can't play on the server because of cheating

formal ledge
scenic arrow
#

open ticket

#

76561197992964476 esp

balmy cypress
tawdry pulsar
west gyro
#

I was banned on your servers for playing with a hacker, although I played on your projects a maximum of 2 times and solo, this is some kind of mistake, can you unban me?

marble mantleBOT
#

Hey, @west gyro

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

south sinew
#

/report

marble mantleBOT
#

Hey, @south sinew

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

jade lichen
#

!appeal

marble mantleBOT
#

Hey, @jade lichen

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

keen kettle
#

please throw off maps

#

@thin plover

#

@brisk bluff@jagged escarp@raven bison

#

@dark radish@grand moth@minor temple

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@west osprey@toxic shard@ionic mortar

raven bison
#

what?

keen kettle
dark radish
#

💀

raven bison
#

What do you mean

keen kettle
#

I can't log in to the server because the map is not loading

raven bison
keen kettle
#

the previous vape also had this for me, the admin threw off maps

keen kettle
flat sparrow
#

vaping is bad for ur health

raven bison
keen kettle
#

what does dms mean

raven bison
#

messages

karmic plinth
#

!report

marble mantleBOT
#

Hey, @karmic plinth

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

safe void
#

Hello, there is a cheater in server [EU] Rustoria 2x vanilla, lot of peopel are reporting and there is no admin in game, we need admin there asap please

#

!report

marble mantleBOT
#

Hey, @safe void

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

blissful echo
valid lynx
#

I'm having a issue can an admin please drag me?

sleek drum
#

!ticket @valid lynx

marble mantleBOT
#

Hey, @valid lynx

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

valid lynx
vital kayak
#

lol u guys said he wasnt cheating

valid lynx
#

@latent owl

teal torrent
#

i want know which player hacker in my team ,how do i do

#

appeal in our Discord.

last edge
marble mantleBOT
#

Hey, @teal torrent

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tacit frigate
#

!TICKET

marble mantleBOT
#

Hey, @tacit frigate

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

valid lynx
#

I tried to make an unlink request and it won't let me, saying "Unlink request failed to send Please try again. If the issue persists, please contact support."

crystal marten
#

Hi guys, are we allowed to us VPN? and if so do i need to get whitelisted?

crystal marten
# echo venture you can use yeah

Cool, i was getting a disconnected:Hacking message everytime i tried to connect, swithing to a different vpn server solved it, but im wary of it happening again

echo venture
valid lynx
#

Hey @echo venture its me @latent owl I need help, the rustoria website wont let me submit my unlink request for my discord account, I've been trying to submit it now for 10 minutes and it still isn't working

#

I lost access to my old discord

#

In my unlink request I provided proof that its me

prisma ether
#

i need help i donated and my kit is is on the wrong server

valid lynx
#

Is the rustoria website also not working for you guys rn?

last edge
#

working for me at least

valid lynx
#

I've been trying for a while now

formal basin
valid lynx
prisma ether
#

i made a ticket

formal basin
valid lynx
#

I made it around a month ago

formal basin
valid lynx
formal basin
prisma ether
#

are anyone on to help

#

is

lucid frigate
prisma ether
#

my kit being accidently purchased for wrong server

#

just want it switched to the actual server i want to pla y

#

play

formal basin
formal basin
marble mantleBOT
#

Hey, @valid lynx

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

formal basin
#

you can use imgur as well to provide the screenshot we talked about

prisma ether
#

can someone help

molten flicker
prisma ether
#

i made one

#

never got answered

last edge
#

u have to wait, it will be answer soon as possible

tawdry pulsar
#

I forgot how to get to my steam profile can someone link me to it pretty please heartoria

wispy dirge
tawdry pulsar
#

i forgot how to login

#

LOSt my phone

wispy dirge
#

Oh that will be fun.
There should be an option for I don't have my authenticator

#

then they send a link to your emal

thorn sleet
#

i want to know why i was muted for 12 hours for saying the lgbtq+ community grooms kids

#

though not applying to every member of the community, it is certaintly a fact

last edge
#

!appeal

marble mantleBOT
#

Hey, @last edge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thorn sleet
#

I created an appeal thank you

thorn sleet
#

wow mute just got extended to 3 days!!!

#

how does it get extended to 3 days an hour after the mute was given????

thin plover
#

because a 3d mute was deserved, you are free to appeal it

thorn sleet
#

i appealed it already!

thin plover
#

perfect, then just wait

thorn sleet
#

wait for what?? until the mute is up?? how could it have been deserved???

#

i can't believe saying the lgbtq+ community grooms kids is against the rules and deserves a 3 day mute? how does that work? does rustoria condone grooming kids? people get lesser duration mutes for saying far worse things!

#

mustve forgotten half the staff on rustoria is in the lgbtq+ community, i guess they didnt like hearing the truth about their community even if it doesnt apply to them

thin plover
#

if you want I can mute you here as well, you're digging a deeper hole for yourself

thorn sleet
#

can you please tell me what rule i have broken

#

i am trying to be respectful but someone who silences and doesnt have a conversation does not deserve respect

thin plover
#

hateful comments towards the LGBTQ+ community and that's it we won't argue about it, have a good night/day

thorn sleet
#

I ask you this sir, apart of what community are the people going into schools putting on drag shows for little kids?

thin plover
#

next time just appologize and it would have been a lot easier instead of making it worse for yourself

thin plover
flat sparrow
#

wat?

thin plover
#

no need for useless comment on a situation you had no part of, head out of support

prisma ether
#

who is an admin that can help me with my situation

wispy dirge
flat sparrow
#

@thin plover are you french?

thin plover
flat sparrow
#

dawg

#

it isnt that deep man

lethal sonnet
#

I believe electricity is bugged on US Medium. Solar panels are not feeding batteries - their state never changes. Power is also not leaving the batteries, despite everything being setup properly

blazing moss
#

I was banned on your server but I play without cheats, how can I get unbanned?

marble mantleBOT
#

Hey, @blazing moss

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

molten flicker
alpine blaze
#

!appeal

marble mantleBOT
#

Hey, @alpine blaze

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

trim lotus
#

Kinda need some help if anyone is around

smoky cape
trim lotus
#

Crafting menu wont let me craft specific items on server [eu} rustoria.co 3x no bps eu

smoky cape
trim lotus
#

sure

glass hornet
#

Recently, only Japanese people are experiencing timeouts and high ping rates. Is there any countermeasure?

desert hedge
#

on what region server @glass hornet ?

#

SEA, EU, US?

glass hornet
#

us

desert hedge
#

are u using some VPN services?

glass hornet
#

All the Japanese I know don't use it.

#

I'm wondering because it's only happening in RUSTORIA. I am wondering because it is only happening in rustoria. Very sad because we want to play in rustoria

lyric basalt
glass hornet
#

us medium,us mondays,us main

#

I've been playing us long for 5 days since wipe and it's happening since leave.

lyric basalt
glass hornet
#

ok

#

As for ping, it is often 400-500 pings, some people exceed 1000 pings.

#

The other day, only the Japanese timed out and looted all the items

raven bison
glass hornet
#

thanks

vast gorge
#

@carmine spear

slender widget
#

i have a team thats using cheats on us rustoria.co 10x no bp i have a clip where he said he has cheats

marble mantleBOT
#

Hey, @slender widget

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

river sparrow
#

!ticket

marble mantleBOT
#

Hey, @river sparrow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vestal horizon
#

!appeal

marble mantleBOT
#

Hey, @vestal horizon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slender widget
sleek drum
# slender widget i have and nothing is being done

I understand you are frustrated but we do have 27 active servers. With 1000s of players all often making tickets and reports. Every report is dealt with high level of care, attention and thoroughness. We do aim to get to tickets as quickly as possible sometimes there can be a small delay but we are humans trying our very best to help the community.

timber cosmos
#

Hello, im from poland, when does eu main wipe? Is it 15:00 or 16:00

sleek drum
#

@timber cosmos

timber cosmos
#

Ty bossman praygeAscend

sleek drum
#

of course

echo ravine
#

i was banned for cheating? im not cheating

lyric basalt
marble mantleBOT
#

Hey, @echo ravine

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hasty arch
#

Hello, administrator. Can you help me? I was banned by node ban

hasty arch
#

ban Not Found
Try connecting to our servers. Your ban may have expired.

#

@lyric basalt

marble mantleBOT
hasty arch
#

76561199078164075

#

This is my steamid.

hexed heart
#

/REPort

marble mantleBOT
#

Hey, @hexed heart

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ocean thistle
brittle lion
#

@balmy cypress

balmy cypress
brittle lion
#

Hey mate said to contact you on discord

balmy cypress
brittle lion
#

Bam

balmy cypress
#

Are you able to join voice?

brittle lion
#

Yeah mate

balmy cypress
celest horizon
#

Sorry boys, but is there any way to turn off automatic translation to your language in global chat?

dark radish
#

/translate off

marble mantleBOT
#

Hey, @dark radish

To disable automatic translations on our APAC servers, please use the following commands:

  • /translate off to disable translations
  • /translate on to enable translations
  • /翻译 & /번역 for Chinese and Korean.
celest horizon
#

thanks friend

edgy current
#

@blissful herald когда банят за читы шкаф в доме читера сносят?

indigo flume
#

/translate off

marble mantleBOT
#

Hey, @indigo flume

To disable automatic translations on our APAC servers, please use the following commands:

  • /translate off to disable translations
  • /translate on to enable translations
  • /翻译 & /번역 for Chinese and Korean.
indigo flume
#

gang

fast tapir
#

Hi. Who should I talk to about a Ban? Thanks

hollow current
hollow current
marble mantleBOT
#

Hey, @fast tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fast tapir
#

Thanks, I made an appeal

regal bloom
#

hacker

marble mantleBOT
#

Hey, @regal bloom

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

magic flume
#

i was false banned for evading a month ago and tried chasing it up but it never got properly looked at is there anyway my ban will wear off overtime or is it permanent.

pine stone
#

You'd have to make an appeal if you haven't already @magic flume but decisions will be final so apologies if we can't help further

marble mantleBOT
#

Hey, @magic flume

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

LOL ITS FUNNY WHEN OC GETS BANNED FOR ASSOCIATION BECAUSE ONE KID GOT CAUGHT HACKING BUT OLK CLAN HAS 2 HACKERS AND THEY DONT GET THE SAME

tawdry pulsar
#

Who is olk ☠️

#

I know oc are the retards who play 14 days of wipe and don’t get ak until day 13

hollow current
marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

Just stick to the script per usual

hollow current
#

Best way for us to look into it?

#

How do I know what server you are on right now and who exactly you are talking about?

near halo
#

you right, sorry for disrespect

#

US Vanilla Main

#

I don’t expect yall to do much, at least the hackers are dealt with

tawdry pulsar
#

Bro playing main on a Wednesday ☠️ 💀 💀 💀

near halo
hollow current
# near halo US Vanilla Main

Best way is always a ticket since that reaches every admin online atm since not every admin looks at discord - Also I can't help with issues like this so best way would be a ticket

near halo
#

Been a month

last edge
#

make sure to have ur dms public

raven mist
supple burrow
#

dose thisa server enforce vac bans if some 1 has a vac ban?

raven mist
#

Also, theres no chat mod application open for a month

near halo
raven mist
near halo
near halo
raven mist
near halo
#

Of course not I would get banned brother

#

I know the rules

raven mist
#

Anyways, not seeing any open application from yours

tawdry pulsar
#

My friend sent in an application over a month ago and he is still waiting on a response ! 🤞

near halo
#

Dang, that’s shame then. Well I hope another opportunity presents.

hollow current
raven mist
raven mist
tawdry pulsar
supple burrow
#

LOL what a dumb server rule so aboid vac ban u can get away with on this server then

#

aviod*

hollow current
raven mist
#

Vac has nothing to do with Rust

supple burrow
#

Tokyo, Japan um sure is a cheater for rust that where he from

tawdry pulsar
raven mist
tawdry pulsar
raven mist
near halo
#

Yea @tawdry pulsar no more trolling !!

fair hatch
#

why when I go to the story it says disconnect:hacking even though I have never used cheats

marble mantleBOT
#

Hey, @fair hatch

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

silk bolt
#

do i need to have original rust to join the servers?

silk bolt
#

alr

#

cuz i thought i could on crxcked xd mb

forest niche
#

is this the correct area to be asking about why I am not getting shop points even though I follow the Twitch channel, YT channel, and Twitter?

safe sluice
#

rustoria mondays US BURKEFORB rage aim pls help

forest niche
tawdry pulsar
#

I don’t know you would probably need an admin for this

forest niche
#

do I just personally DM an admin or is there a diff way to go about it

thin plover
#

Youtube hasnt been working for a while, we are still trying to work a way with google I believe

ornate sentinel
#

Where do I check my chat mod application

#

Doom is telling me I have an answer but I didn’t get any dms

thin plover
#

Twitch and twitter should be working I believe, mine are linked but its from my time when I was a player

tawdry pulsar
thin plover
#

Did you put the right discord or did you have your dms off?

ornate sentinel
#

No neither

#

Like 100% I double checked

#

And it’s been about a month or longer and no response

thin plover
#

Make another one

tawdry pulsar
#

🤣

ornate sentinel
#

This is an outrage I will have to make another one period.these aren’t easy to make I put blood sweat and tears into these

tawdry pulsar
#

You’ve been thinking all this time maybe they’re taking extra time to review your spectacular application but it just been denied the whole time lmao

wanton marlin
#

They usually only contact the applicants if they accept them, thats how we did it back when i was an admin

tawdry pulsar
fair hatch
#

When are unban requests processed?

cobalt cypress
#

can an admin/mod dm me and tell me how to appeal a ban, i have literally never played on rustoria servers and am banned for some reason

marble mantleBOT
#

Hey, @cobalt cypress

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cobalt cypress
flat sparrow
elder robin
#

who is marz

inner warren
#

i got a pc around 3 month ago and just got rust , but when i try load into rustoria 10x no bp it says disconnected:hacking?

inner warren
#

ok thank you

inner warren
mint mist
#

jaxen fanboy cheating in US MONTHLY SV

#

i leave the sv for this bitch

#

admins, please....

lucid frigate
#

make a in game ticket

mint mist
#

I already did it, many times, I've been doing it for an hour, and it keeps killing me over and over again.

lucid frigate
#

wym?

thin plover
#

did you use our ticket system or F7?

mint mist
#

yes

#

he changed his name

thin plover
#

whats your steam ID?

mint mist
#

76561198125246976

#

They already banned him, thanks

barren sable
#

Are we able to report people that are evading multiple bans due to hacking?

eager sail
#

Hey i know that this channel isnt exactly for asking about cheaters but I do have an urgent issue if that can be helped, I submitted a ticket on the website, but I'd like to get this resolved as soon as possible if that can be done.

marble mantleBOT
#

Hey, @barren sable

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hoary dagger
#

does your servers allow vpns

quaint spear
#

I need help

hoary dagger
#

mentally or physically ? ^^

quaint spear
#

How much does a ban cost macros?

hoary dagger
#

does tht even make sense lmfao]

#

why would a ban cost something

lost surge
#

Question - If I want to play with someone, but I don't want to risk getting association banned in the event they are cheating, is it possible to ask for an admin to review the player?

lyric basalt
hoary dagger
#

oh fr

#

do u know why other officials dont

#

rusticated for example

lyric basalt
lost surge
#

Wait so we're expected to vet players, but how do we vet them if we don't have access to the same tools admins have?

quaint spear
#

How much does a ban cost macros?

lyric basalt
lost surge
#

How do we "protect" ourselves in a game that is literally built around teams if the only option we have is to "be careful" ?

quaint spear
#

I dont want buy

#

I found macros player

lyric basalt
lost surge
#

lmao

lyric basalt
marble mantleBOT
#

Hey, @quaint spear

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hoary dagger
#

@quaint spear if ur playing w someone tht is sus dont play w em simple check there hrs and that will tell you most cheaters play on fresh accs and steam lvl 0 or 1 with 0 other games

lost surge
#

Most cheaters buy accounts with hours, wdym?

hoary dagger
#

no they dont lmfao whats the difference if ur gonna rage cheat ur getting banned either or

#

if ur legit cheating then buy hrs but they dont usually get banned fast

lost surge
#

Bro we're not talking about people rage hacking we're talking about people who try to look legit but aren't

hoary dagger
#

wasting $ on accs with hrs is useless

#

and ah well they still buy fresh ones sometimes

#

jus put in description alt acc and ur good

lost surge
#

The responsibility is on us, the player, to vet them. But our options are watch them stream (maybe they'll turn off cheats) or check their public information (if its a bought acc, what am I suppose to check)

#

And admins aren't willing to help players who are trying to do their due diligence, but we will all still catch an association ban

#

Its like the option we have is don't team with people

static quest
#

Can I use a visa vanilla gift card to buy vip

molten flicker
livid flicker
#

admin please help

#

eu monday aim bot

molten flicker
marble mantleBOT
#

Hey, @livid flicker

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

livid flicker
#

he shooting inside of the wall

molten flicker
#

No need to provide information about cheating players here

molten flicker
mystic mist
#

@molten flicker

#

please ban this guy he is camping on the bot

#

he is hacker

#

name 阴茎上的中国水果

last edge
#

is the same guy relgaj is talking?

mystic mist
#

shoots through the wall

last edge
#

!ticket

marble mantleBOT
#

Hey, @last edge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

last edge
#

try to include as much evidence u can and we look into it

mystic mist
#

he is hacking you can watch him

#

easy @last edge We can't get out of the boat right now...

livid flicker
#

he has 30hours on rust he triple head shot 3 of us in 1 sec also he is killing us from wall

#

he is raiding us rn please help, he is gonna take all of our items

mystic mist
#

he

#

heyyy adminnnnnnnnn cmonn

livid flicker
#

he is flying man come onnnn

#

any admin ???

molten flicker
mystic mist
#

Find me on the map and come watch... @molten flicker

#

We will lose everything.

livid flicker
#

we have a video too what kind of proof you want omg....

mystic mist
#

admin is sleeping

#

he is flying jesusssss

molten flicker
livid flicker
#

look lol, he is accepting that he is cheating

#

and still not getting ban...

mystic mist
#

no one admin thanks rustoria

molten flicker
#

I can understand that, but I can't help with that since you submitted your tickets

livid flicker
#

he banned.

molten flicker
lucid frigate
#

!appeal @indigo coral

marble mantleBOT
#

Hey, @indigo coral

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thick jewel
#

Need help if admin is available thanks

sleek drum
#

!ticket @thick jewel

marble mantleBOT
#

Hey, @thick jewel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sleek drum
#

!appeal @thick jewel

marble mantleBOT
#

Hey, @thick jewel

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ornate flicker
#

hey

#

i need an admin right now.

#

yall cant be fr.

#

!appeal

marble mantleBOT
#

Hey, @ornate flicker

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

inland spade
#

Is the administrator here, bonnie

near halo
inland spade
#

I don't know why I got EAC, can you help me

near halo
near halo
inland spade
#

Can you give me a website? I need to make a statement. Thank you

native junco
#

Can the administrator help me to see who cheats in our team?

inland spade
#

Thank you

inland spade
#

@near haloCan you see what caused it

ornate flicker
#

look dude, i dont know what is wrong with yalls rustoria us small but i logged off in outpost with 1500 fertilizer and 5.9k scrap and ive got pictures to prove. i logged off for an hour and a half IN OUTPOST to play cs2, come back to research everything for next wipe and its not there. imma need a admin to give me my scrap back or i dont see myseld playing on your servers again. my base is r7 ive got the compound and walled off island. if need pictures to give me my scrap back ill gladly supply. if not i wont be back on rustoria

native junco
#

<@&274971100184576010>

ornate flicker
#

and i wouldnt like to use this as an excuse because im not the kind of guy. but ive got a large following on youtube, i wouldnt share all this with them. nor give a bad rep. i just wont be back on the servers.

native junco
#

Can the administrator help me to see who cheats in our team?

near halo
ornate flicker
#

it was just this one time. its not something ive done before and there is multiple others that have been logged off for 4+ hours and theyre still there.

#

theres no excuse why im the only one to have been wiped from outpost.

near halo
native junco
#

I want to know who cheated in our team. Send me his id.

near halo
dark radish
#

big ol red tattoo on his profile

ornate flicker
dark radish
#

we wont spawn in thousands of scrap because you decided to log off in outpost sorry

native junco
#

Then how long will we ban?

#

Permanent?

#

But he didn't cheat. Is there a mistake?

#

@dark radish

dark radish
#

uh no

#

he is gamebanned

#

the anticheat banned him

native junco
#

Can I still play with your server?

#

@dark radish

neat pumice
# native junco Can I still play with your server?

If you're banned for playing with a hacker, and said hacker was gamebanned on our servers, you'll be able to play again when your ban expires, but your teammate is not welcome on our servers, on any account, and continuing to play with them on a different account will result in more problems for you. If their gameban is removed, we can reassess the situation. I don't know the specifics of your case, just going on what Fear has already written. 🙂

thorn dock
#

I was playing on russtoria 5x, I came in the next day and I was banned because of a cheat, although I didn't play with it

#

<@&274971100184576010>

marble mantleBOT
#

Hey, @thorn dock

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

teal galleon
#

Us médium wipe in 5 or 4 hours?

#

Timezone here is diferent

cursive kayakBOT
#

@teal galleon

:flag_us: US Medium

IP: connect medium.rustoria.us:28010
Next Wipe: <t:1700164800:F> (<t:1700164800:R>)
Wipe Schedule: Thur @ 3PM EST (Bi-weekly)
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for Next Map

teal galleon
#

Thx

old ginkgo
#

where can i make a ticket

sleek drum
#

!ticket @old ginkgo

marble mantleBOT
#

Hey, @old ginkgo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

old ginkgo
#

!appeal

marble mantleBOT
#

Hey, @old ginkgo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

we report so many times this guy

#

but no active admin they not banned , but facepunch officialy banned

#

i think no active admin in eu long ..... we lost so many kit

dark radish
#

I see zero tickets made on this person, are you sure you made a /ticket?

cinder lodge
#

I crashed and the server is not in the list, why is that?

cinder lodge
#

EU MONDAY

sleek drum
cinder lodge
#

dont working

#

does not work

#

I'll try to restart the computer

weak oracle
#

the same problem

sleek drum
#

whats the error message when you try to connect

weak oracle
#

disconnect

sleek drum
#

if thats doesnt work verify integrity of files

old ginkgo
#

love how u guys ban me for hacking but have literally never cheated in my entire life

#

so fun !!

dark radish
#

they left 💀

ocean thistle
sleek drum
dusky moon
#

what to do if it causes a disconect : hacking if I don't use other programs?

dark radish
#

well if you use F7 that goes to FP, you need to use /ticket for us

dusky moon
dusky moon
lucid kindle
#

anyone who can answer if clan table is implemented on rustoria, and what max is if it is?

unique totem
#

is rustoria made by rust?

formal basin
formal basin
lyric basalt
jagged ruin
#

hi! donation is not working! i need to buy VIP on EU main. how can i do it?

placid harbor
#

How to download eu medium Maps

jagged ruin
#

page of donation just not loading. in any browsers

#

?

near halo
#

how can i find this guy base can you help

sleek drum
strong mirage
#

eu medium feeling abit laggier than usual could i get admin to help me? my regular 200 ping feels like 400

jagged ruin
#

to connect to donation page i mean

sleek drum
jagged ruin
strong mirage
sleek drum
#

make a ticket, that would be the first step

strong mirage
#

thanks

eternal river
#

!wipe

marble mantleBOT
#

Hey, @eternal river

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

placid harbor
#

How to download eu medium Maps

floral fern
#

where i can see new map on 2x vanilla eu

tough bane
tough bane
lunar jacinth
#

site for vip is down ... is there gonna be a fix before medium wipes? :/

vestal horizon
#

Hallo,
I need help, I have been banned from the Rustoria server, but I swear to you that I have not been involved in any cheating. I applied, but it was rejected. What should I do? {76561199276814957}

ocean thistle
#

Edited a word kappa

vestal horizon
ocean thistle
near halo
#

Hi.Where can I submit a ping ticket?

vestal horizon
pine minnow
#

I got banned for hacking 6 months ago and I got told by the admin after 6 months of ban I could send an appeal btw I didnt even cheat and the anti cheat banned me

pine minnow
#

unblocked what

vestal horizon
#

banned

pine minnow
#

why do you think im asking for help right now ☠️

near halo
ocean thistle
marble mantleBOT
#

Hey, @pine minnow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pine minnow
ocean thistle
finite scaffold
#

pls wipe server

ocean thistle
ocean thistle
half oxide
#

hai is there skin box on 2x server?

vestal horizon
ocean thistle
molten herald
#

Hello what does the pop open to on eu med servers after wipe?

#

@ocean thistle

ocean thistle
wraith blaze
#

and why I got kicked

#

I got kicked for no reason

ocean thistle
ember ruin
#

why kickkk

#

verify id token

wraith blaze
#

+++

ocean thistle
#

Server? @wraith blaze @ember ruin

vestal horizon
wraith blaze
#

Eu main

ocean thistle
vestal horizon
#

ok

wraith blaze
#

I came in and was 70 in line and then they just kicked me out

#

@ocean thistle

#

Help

pulsar crypt
#

vip activated, after wipe dont work! wtf ?

ember ruin
#

😡 @ocean thistlewith out vippp

ocean thistle
#

@wraith blaze @ember ruin can you try to reconnect? I am not seeing other players with token issues

eager wave
#

us long not booting up?

vivid igloo
#

I was kicked out of the server due to an error, could I return to my turn?

wraith blaze
#

and I will reconnect and the queue will be longer

ocean thistle
eager wave
wraith blaze
#

I just got kicked with a token but then it came back right away

ornate dust
merry glade
#

where can i appeal ban ?

wraith blaze
#

I'm afraid to reconnect because I'll then stand in a super long line

ocean thistle
ocean thistle
marble mantleBOT
#

Hey, @merry glade

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

gloomy hound
#

@ocean thistle why are slots not increasing by EU Medium?

ocean thistle
flat sparrow
ocean thistle
ocean thistle
wraith blaze
#

I think that one of your administrators kicked me in order to let people with VIP through

gloomy hound
#

@ocean thistleand before that, the number reached 900?

golden loom
#

i got disconected

#

on EAC heartbeat and now im in queue

gloomy hound
#

(

tiny sandal
near halo
#

@ocean thistle eu long 200 ping pls fix

pine stone
#

!network @near halo

marble mantleBOT
#

Hey, @near halo

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

exotic lance
#

i got hacking ban , i dont even hack

#

i got hacking ban on 2x rustoria too like months ago

#

but got unbanned can someone check please

balmy cypress
marble mantleBOT
exotic lance
exotic lance
#

i joined and when i spawned i got instantly banned

balmy cypress
#

Checking

#

Try connect again in five minutes @exotic lance

exotic lance
#

i am unbanned

#

thanks m8

balmy cypress
#

Have a great wipe!

ocean thistle
ocean thistle
marble mantleBOT
#

Hey, @tiny sandal

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

merry glade
#

how do i check my appeal status

#

cant find it on website

sacred patrol
#

just got banned when joining

#

great server

balmy cypress
#

Both of you can send your SteamID @sacred patrol @merry glade

#

and I'll check

wraith blaze
#

please tell me why I was just kicked, I was 70 in the queue then bam kick and 700 in the queue

keen kettle
#

send me maps please

merry glade
#

i know im banned for ban evading because i got assocation ban 2 year ago on 3x

balmy cypress
sage oasis
#

just got banned when joining on 2x Vanilla EU
great server

merry glade
#

cause my mate didnt restart pc after cheating on FiveM

sacred patrol
#

where do you get ur steam id

keen kettle
#

send me maps please

balmy cypress
#

Ban appeal is still open and pending @merry glade give it some time

wraith blaze
#

no with the network I’m fine I got kicked for some reason something to do with the id

keen kettle
#

send me maps please

merry glade
keen kettle
#

@thin plover

near halo
#

@ocean thistle @balmy cypress on the long everyone has ping 200 why don't you solve it

balmy cypress
balmy cypress
#

click appeals

merry glade
#

got it

#

thanks

near halo
#

on the long everyone has ping 200 why don't you solve it

balmy cypress
#

Best bet is to either get VIP or wait in the queue as it won't be possible for me to verify your queue position or put you back

keen kettle
#

@balmy cypress****

keen kettle
keen kettle
#

@lyric basalt

#

send me maps please

balmy cypress
balmy cypress
#

You can just copy paste it into browser, download and manually place in your maps folder @keen kettle

balmy cypress
#

?steamid @sacred patrol

marble mantleBOT
balmy cypress
#

thats your username not Steamid

mossy rock
#

Hi, I was recently banned while playing toria sv's eac three day ban. I would like to know if I am still welcome to play on your servers. Was wanted to play this med wipe thanks I would like to know before buying vip

sacred patrol
#

oopa

near halo
#

on the long everyone has ping 200 why don't you solve it @balmy cypress

sacred patrol
#

its 76561199024961983

wraith blaze
#

can you give me the website

somber osprey
#

why there is no VIP on rustoria eu medium? @balmy cypress

near halo
#

on the long everyone has ping 200 why don't you solve it @Luke @ocean thistle

sacred patrol
worn tendon
#

what do you mean about "dynamic" serv increase when i am 30th for 45min i queue and i have 550ppl behind me

balmy cypress
#

?appeal @sacred patrol

marble mantleBOT
#

Hey, @sacred patrol

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

RUSTORIA EU LONG .на long у всех пинг 200, почему бы вам не решить эту проблему

#

RUSTORIA EU LONG .on the long everyone has ping 200 why don't you solve it
@balmy cypress @ocean thistle <@&274971100184576010>

slender rune
#

RESTART EU MEDIUM SERVER IS LAGGING PLEASE

ocean thistle
full rover
#

when is eu med vip going back in stock?

somber osprey
ocean thistle
marble mantleBOT
#

Hey, @full rover

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

full rover
#

!vipstock

marble mantleBOT
#

Hey, @full rover

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

near halo
#

RUSTORIA EU LONG .on the long everyone has ping 200 why don't you solve it
@balmy cypress @ocean thistle <@&274971100184576010>

ocean thistle
worn tendon
#

do you guys know about how much time a serv increase the slots ?

ocean thistle
#

Sadly, not the place to ask as that is not a supported payment method. @golden loom

ocean thistle
ocean thistle
sacred patrol
#

@balmy cypress how long does it take till the appeal is answered?

worn tendon
ocean thistle
worn tendon
#

so 350 is the max ?

slender rune
#

RESTART EU MEDIUM SERVER IS LAGGING PLEASE

timid sky
#

eu main too

#

very big lag

ocean thistle
slender rune
#

there is an issue with server, not mine, please restart server

ocean thistle
arctic geyser
#

Hello admin, who can tell me when will server wipe about Us Main?

cursive kayakBOT
#

@arctic geyser

:flag_us: US Main

IP: connect main.rustoria.us:28010
Next Wipe: <t:1700164800:F> (<t:1700164800:R>)
Wipe Schedule: Thur @ 3PM EST
Blueprint Wipe: Force Wipe
Map Size: 4500
Team UI: 16
Vote for Next Map

noble terrace
near halo
#

hi i got banned for cheating. why is that? i dident cheat!

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

runic marlin
#

Please appeal

near halo
runic marlin
near halo
lean gate
#

Hello! I have a problem with my ping at rustoria servers. It becomes up to 500 and sometimes even up to 1k. At other servers it’s ok, but at rustoria eu long I can’t even stand up from bag. Is there a way to fix that?

waxen flax
#

Hi is there a global VIP package?

worn tendon
#

I see 707/675 on eu medium , is that right ?

waxen flax
#

yeah cuz people have vip on that server

autumn phoenix
#

XD

ocean thistle
vital lagoon
#

!appeal

marble mantleBOT
#

Hey, @vital lagoon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

narrow hare
#

How long do you need to wait to buy VIP status on Rustoria.co UE Medium?

ocean thistle
marble mantleBOT
#

Hey, @narrow hare

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!