#support

1 messages · Page 354 of 1

trim kayak
#

did you make an appeal

inland dagger
#

it doesn't send to me

trim kayak
#

click on the linkl

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!appeal

inland dagger
#

i click

trim kayak
#

did you link your discord and steam?#

inland dagger
#

yes

trim kayak
#

with the link from the bot

sharp pendant
#

"eac corrupt or invalid backend message " --- i have this problem 3 times what can i do to fix it ?

inland dagger
#

I don't get a link

trim kayak
sharp pendant
#

"eac corrupt or invalid backend message " --- i have this problem 3 times what can i do to fix it ?

onyx edge
#

@toxic shard i send you

inland dagger
#

and that I joined the steam group and verified the discord and also subscribed to the YouTube channel

trim kayak
#

have you done this and completed it

stable zephyr
#

i have vip for rustoria US Long and its putting me in que

inland dagger
#

i send

gleaming compass
#

is it just me that is getting " too close to another building" when i build shit
even tho it isnt " too close" to another building

trim kayak
#

@inland dagger use this and once your finished someone will lookl at it in 1-3 buisness days

inland dagger
#

i call

stable zephyr
#

how long does it take for a reply back for payment stuff

void chasm
stable zephyr
#

my base is getting raided and im stuck in que

#

even tho i spent 10$

gleaming compass
trim kayak
stable zephyr
#

😦

tawdry pulsar
void chasm
#

just started yesterdaty for me too

gleaming compass
tawdry pulsar
gleaming compass
#

ik

gleaming compass
#

"too close to building " issue even though it isnt close to any other building and should be able to place building item down

raven mist
#

Monument?

gleaming compass
#

base

raven mist
#

i mean ru close to a monument or cave

gleaming compass
#

no

#

ill send u a small clip rn

raven mist
#

Sure

#

ty

gleaming compass
#

nps

gleaming compass
tawdry pulsar
gleaming compass
#

yh

tawdry pulsar
gleaming compass
void condor
gleaming compass
void condor
#

Nope, it's not something related to our server I'm afraid. I had the issue on another server too

gleaming compass
#

ah

gleaming compass
#

ill just manage with what i can ig

void condor
#

You'd have to look at the most weird angle to get the item to place, it was very annoying

gleaming compass
#

yeah

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its very annoying considering im building a fat base

short thicket
#

shenzy

#

dm open?

gleaming compass
vague edge
#

what the fuck and not the server ping 90 fps 60 and the bitch stomps me like a hueputalo nazat

cunning basin
#

Hello, I have a question. Does buying VIP for the server mean that I won't have to wait in the queue to load?

vague edge
#

hello, reboot the server and do a rollback of some kind of a dick, as if dudosers fuck the server

#

ADMINS DO YOU HEAR NO WHAT ARE YOU STUPID TO REBOOT THE MAIN SERVER IS LAGGING LIKE HELL

#

ADMINS MAKE A RESTART ON THE SERVER THE SERVER IS FUCKED UP

#

ADMINS MAKE A RESTART ON THE SERVER THE SERVER IS FUCKED UP

#

ADMINS MAKE A RESTART ON THE SERVER THE SERVER IS FUCKED UP

#

ADMINS MAKE A RESTART ON THE SERVER THE SERVER IS FUCKED UP

#

ADMINS MAKE A RESTART ON THE SERVER THE SERVER IS FUCKED UP

#

ADMINS MAKE A RESTART ON THE SERVER THE SERVER IS FUCKED UP

#

ADMINS MAKE A RESTART ON THE SERVER THE SERVER IS FUCKED UP

#

ADMINS MAKE A RESTART ON THE SERVER THE SERVER IS FUCKED UP

#

ADMINS MAKE A RESTART ON THE SERVER THE SERVER IS FUCKED UP

broken aspen
molten needle
#

its been 8 hours and my appeal did not been seen

near halo
hollow current
molten needle
#

can u check when exactly ?

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not exactly like exactly in days

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so like 1 day or 2 days or 3 days

#

can u see when is my turn

near halo
#

nah its just an estimate and its wheenver the banning admin is available

wraith nebula
#

@molten needle mine is at 16 hours with no response

molten needle
#

;-;

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can someone atleast tell me why was i banned

hollow current
#

Should say when you try to connect

wraith nebula
#

They won’t tell me either 💀

hollow current
#

Says "Disconnect: (reason)"

molten needle
#

no

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it says play else where

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i think i got banned cuz of my cousin saying the n word one time when i was not here

hollow current
#

Okay that means you did something excessive

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Way more than just saying the N word

molten needle
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but i am not sure

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idk i was not there but he told me he said the n word

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i deserve to be unbanned i did nothin wrong 😦

marble mantleBOT
#

Hey, @molten needle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dusty sorrel
#

I reported a name of a player in Rustoria Eu medium yesterday and i still see him around with the same name, any admin can help?

molten needle
#

no reply i just cant wait to play

broken aspen
#

please have patience 🙏

dusty sorrel
vague edge
#

that is, you blocked the chat for me and thus want to get rid of me, what I show you on server errors will not work

trim kayak
marble mantleBOT
#

Hey, @dusty sorrel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wraith nebula
near halo
#

I cant join server, its constantly saying : receiving data and I am getting 5k ping I dont know what to do

ocean thistle
near halo
#

I have already tried that idea

ocean thistle
#

Is the server US Long?

near halo
#

Eu Long

ocean thistle
#

Interesting

near halo
#

now I joined but I cant respawn

ocean thistle
#

Would you mind opening a ticket in #network-support-old ? Someone from our network team should be able to assist you further

near halo
#

and I have 5k ping, the moment I clicked disconected it turned normal

ocean thistle
near halo
#

76561198153848011

molten needle
#

what does play elsewhere mean

ocean thistle
ocean thistle
near halo
#

ohh ok haha never mind

wraith nebula
ocean thistle
wraith nebula
#

Oh that means my friend got unbanned also right?

ocean thistle
#

I believe so, but I would need his steamid to say so confidently

sage rock
#

give me a sec

#

in a valo game

hollow current
ocean thistle
#

Yes unbanned :)

hasty copper
#

hello i need help. i join game and i see come to discord

marble mantleBOT
hasty copper
ocean thistle
noble terrace
wraith nebula
#

hey any chance we can get our stuff back due to losing 2 sar kits from a false ban

#

we have proof of the itmes that were lost due to the false ban

tawdry pulsar
wraith nebula
#

💀 so after no one was able to kill me and my duo it took a false ban to get rid of us

#

well all is good shit happens thanks for ur support mods!

vague edge
#

che for the server shit again I bought a garage and I was thrown out bitch from the server

broken aspen
vague edge
#

what's the problem ping normal fps also just kicks in the menu and fucked up

#

if they also spizdat this one, come in and give me the garage, I fucked to farm on the server

tawny mortar
#

disconnected: EAC: Corrupt or invalid backend message
bro what the hell? i got this 2 times in a row with full inv

broken aspen
vague edge
#

there are no problems with fps, there were problems with ping when you reduced the slots on the server right now everything has returned to normal, it kicks for no reason from the server constantly

rancid nova
#

how am i muted for 2 days?

hollow current
hollow current
marble mantleBOT
maiden kettle
#

Same I was muted for no reason

#

I’m tryna figure out why

hollow current
marble mantleBOT
maiden kettle
#

76561199071676113

molten needle
#

can someone tell me why i am banned

hollow current
maiden kettle
#

lemme check again , im currently in que

hollow current
molten needle
#

no

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it says Play Elsewhere

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have i been admin abused ?

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cuz i never cheated

#

in rust

west osprey
radiant pond
#

I bought VIP yesterday for us long but im still getting a que?

molten needle
#

i have been waiting 10 hours in discord and ban appeal and i got no information till now

west osprey
#

I will forward to the admin who banned you

astral flame
#

i need help

west osprey
astral flame
#

I need to know the ban date

molten needle
west osprey
# molten needle pls

You were banned for posting inappropriate material/ breaking the chat rules multiple times in our discord.

west osprey
molten needle
#

pls it was not me it was my cousin i swear ;-:

glad wharf
#

Steam id 76561199344140642 please review appeal. My whole team is in Rustoria. And I’m on another official sever. Just need appealed reviewed

molten needle
#

@west osprey can i get unbanned pls

astral flame
#

STEAM_1:0:449012622

molten needle
#

it was my cousin i swear its not my fault 😭

west osprey
# molten needle will iget unbanned

blaming something on your cousin is not the way to get unbanned. Own up to your mistakes and make an appeal and the banning admin will review your situation.

west osprey
molten needle
#

i swear it was him

astral flame
#

76561198858290972

molten needle
#

i am not blaming him its the truth i swear

west osprey
west osprey
west osprey
marble mantleBOT
#

Hey, @molten needle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

molten needle
#

i did it already

west osprey
#

Then you'll need to wait

molten needle
#

can u see when is my turn ?

#

whats the chances of getting unbanned ?

astral flame
obtuse merlin
#

hey quick quiestion

west osprey
obtuse merlin
#

can yall increase eu lon g slots to 800 please

west osprey
glad wharf
#

@west osprey did you see my post?

molten needle
obtuse merlin
#

lorie please can u uncrease popc ap

west osprey
obtuse merlin
#

the queue too big

molten needle
obtuse merlin
#

im fartingggg

west osprey
obtuse merlin
#

who can i ask lorie

west osprey
west osprey
obtuse merlin
#

poopy slots

molten needle
glad wharf
#

Steam id 76561199344140642 please review appeal. My whole team is in Rustoria. And I’m on another official sever. Just need appeal reviewed @west osprey

astral flame
noble terrace
astral flame
#

I don't understand what you're talking about

maiden kettle
#

I am still muted

#

I can even send ss

astral flame
#

I bought this account a week ago and I've played on all the servers, but I can't on yours. May I know why?

noble terrace
maiden kettle
#

@hollow current

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I’m in us long

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Was muted for no response

#

Reason

misty scroll
#

What's your SteamID?

maiden kettle
#

76561199071676113

astral flame
misty scroll
#

You'll need to wait out your mute 🙂

maiden kettle
#

i said sup seg

#

an i got muted

#

i never said anythin racist

misty scroll
#

That is not what you were muted for, it was due to some of your earlier messages

astral flame
#

ok bye

maiden kettle
#

idk i wonder what i said

misty scroll
#

If you think about it for just a couple of seconds you should be able to recall what you said that was racist

sharp phoenix
#

My teammates getting kicked from server with no reason all day... we can't even play

noble terrace
sharp phoenix
#

none just DC

noble terrace
sharp phoenix
#

i was kicked too no reason

noble terrace
sharp phoenix
#

connection is good ping too

vivid sable
#

I got disconnected after 200 queue, was playin for like 15 mins, can i get back in without another queue?

lyric basalt
vivid sable
#

Thats cap

#

😄

lyric basalt
vivid sable
#

funny

lyric basalt
#

By buying vip

tawdry pulsar
vivid sable
#

restock 5 day vip and ill buy

#

😄

tawdry pulsar
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

tawdry pulsar
#

Shoot it auto refills

vivid sable
#

aight well

tawdry pulsar
#

When someone else’s expires

vivid sable
#

ggs

broken aspen
#

@pseudo grotto did you get banned? and second of all please use the correct channels

#

or appeal got approved but whats not normal?

pseudo grotto
#

Not everything is normal anymore, my appeal was approved

#

never mind, everything was approved, I can play

broken aspen
#

Have fun :d

royal smelt
novel elk
#

why tf was i muted?

keen kettle
#

ban hacking

blissful herald
marble mantleBOT
#

Hey, @keen kettle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

keen kettle
#

i wrote it

blissful herald
robust wind
#

just got kicked and in queue after making a play

#

can someone maybe fix?

lyric basalt
thin plover
#

you said something racist

versed salmon
#

I do every think Join the Steam group
Join the Discord server
Follow us on Twitter
Follow our Twitch channel
Subscribe to our YouTube channel

#

i get only steam group why

glad wharf
#

My steam id: 76561199344140642 I’ve waited a little over a day for this to be looked into

wet cipher
#

rust crash what do I do?

#

Can I join back or do I wait in que?

loud garnet
#

I purchased base invaders to skip queue but I’m stuck in queue, I’ve exited out of game and went back in still same issue. Steam ID:76561199545980475

noble terrace
stable ferry
#

Hey guys, a friend of mine is banned I think for using a VPN. Is this possible?

celest karma
#

im getting kicked for: come to discord/rustoria - Hai

broken aspen
mortal spindle
#

I keep getting kicked instantly for “hacking” from US Main

undone flax
#

blatant hacker on eu med (I made a ticket)

#

first seen 1hour ago on BM 😄

#

just a good gaming chair perhaps? 😄

#

This guy seems to be playing with a group too, so what would I do? report them for association?

thin plover
#

if you made a ticket just be patient and someone will look into it

undone flax
#

wb his teammates?

thin plover
#

no need for another one, everything will be looked at

undone flax
#

ahh ok

near halo
#

hi guys! Iza here - How can I please talk to a mod/admin about a collab? It would be paid on behalf of the brands we're working with.

Thanks so much

broken aspen
#

!ticket

marble mantleBOT
#

Hey, @vernal vault

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

old dust
#

Where do I report an exploit?

undone flax
#

@thin plover out of curiosity, did the guy you ban create any entities?

thin plover
undone flax
#

I get a feeling he didnt 😉

#

he was fed guns by the group I was on about

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and none of them shot him

celest karma
#

@ocean thistle im getting kicked ( - Hai) my steamid is 76561198820018201, i changed my nickname

static bane
#

admins are sleeping

wispy dirge
marble mantleBOT
#

Hey, @static bane

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

gleaming dagger
#

Hi there, is there any ETA on ban appeals

minor temple
gleaming dagger
#

No worries, cheers

thin plover
#

@gleaming dagger did you make an appeal?

gleaming dagger
#

I did yes

thin plover
#

whats your steam ID?

gleaming dagger
#

I was banned for hacking XD

#

one moment

#

76561198316410071

thin plover
#

I can't see any appeal from you berch

gleaming dagger
#

Bruh I guess I closed the wrong tab when I made a support request

#

I will make one now, sorry for being silly but I'm unfamiliar with ban appeals for myself omegalul

minor temple
gleaming dagger
#

You know it sir

thin plover
#

it's okay, I'll correct it for this time

gleaming dagger
#

Thanks man

thin plover
#

you're good in 10 minutes to join

gleaming dagger
#

Lovely jubbly, appreciate it

digital coral
#

Hello,my friend play this game in china,so he used a vpn.He got banned(hacking)he wanna know the reason.76561199163050268

fallen junco
timid glade
#

SERVER LAG ON US MAIN IS CRAZY

daring plover
timid glade
#

its good now

dusk scroll
timid glade
#

yea it isnt

#

it was for a second

wet cipher
#

fix ur servers imma break my monitor

dusk scroll
#

is it lagging rn

timid glade
#

yea

dusk scroll
#

i left, im not waiting for it to come back

timid glade
#

loser

dusk scroll
#

what?

timid glade
#

just wiped a 5 man of aks passing by on a train

dusk scroll
#

go band for band with me rn broke skid

timid glade
#

lets go pound for pound

dusk scroll
trim kayak
dusk scroll
#

so funny, pissing my diaper rn

timid glade
#

real

trim kayak
dusk scroll
trim kayak
#

no your poor caretaker

timid glade
#

ahhhhh

near halo
trim kayak
near halo
#

plz do go band for band with me rn lil bro 😢

dusk scroll
#

^^

#

b4b rn??

near halo
#

plz do compare funds lil bro

thin plover
#

you can do that in dms

dusk scroll
thin plover
#

instead of our support channel

near halo
#

plz choose, cash, crypto, bank balance? ill b4b u on anything smallest bro

timid glade
near halo
dusk scroll
near halo
lyric latch
#

I was banned for cheats, but I didn't use anything and it seems to me that this is an error 1185241736

sleek drum
#

!appeal @lyric latch

marble mantleBOT
#

Hey, @lyric latch

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

proven granite
#

support join to voice

split tinsel
#

!reporty

#

!report

marble mantleBOT
#

Hey, @split tinsel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

proven granite
#

!appeal

marble mantleBOT
#

Hey, @proven granite

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rocky needle
#

hello,I submitted the appeal successfully, and the administrator replied that I will reconnect after 15 minutes, but I still cannot access the server.

#

17 id:76561198443277390

runic cypress
#

hello. I have a problem with the launch of the rustoria servers and all the official servers in general. after finishing uploading to the server, I get an error :Disconnected hacked. I have never used cheats, but I get this error. Please help me solve this problem.

nocturne iris
blissful herald
echo aurora
#

Здрасте! Я кинул заявку на разбан больше месяца назад, жду ответа и мне не ответили можете меня разбанить причина бана: Hacking. Мой стим https://steamcommunity.com/profiles/76561198367000402/

onyx edge
#

I send to marc from yesterday but he didn’t answer why?

thorny dune
echo aurora
thorny dune
echo aurora
#

That is, will you unban me?

thorny dune
echo aurora
thorny dune
echo aurora
thorny dune
onyx edge
novel elk
#

aint the full n word

#

extra common rustoria L

thin plover
hexed nimbus
#

Make a ticket and don’t call them out in public you understand the can read aswell .

dark radish
#

he was banned 5 minutes ago

mint warren
#

Okey thanks

swift crescent
#

.

floral latch
#

hi i don't know what is my problem but when i try to enter in the server when the prefabs finish my game close

near halo
#

hacker server 2x rustoria

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

grave beacon
#

Where do i get help for refunding VIP's?

ocean thistle
ocean thistle
floral latch
#

yes

#

what can i do+_

grave beacon
pearl hatch
#

Is Rust+ about to get enabled at any time?

raven mist
pearl hatch
#

EU Main

raven mist
#

Will ask devs, not sure

pearl hatch
#

Ty

toxic valve
#

@raven mist

raven mist
patent elm
#

!appeal

marble mantleBOT
#

Hey, @patent elm

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

outer nest
#

!appeal

marble mantleBOT
#

Hey, @outer nest

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

toxic valve
gaunt helm
#

my vip is not working

#

bought 1.11 and it disappeared today

thorny dune
tiny meteor
#

adm help me

narrow hare
#

TK . 兔乖乖 cheater?

#

I created a ticket and this player was called for verification, will there be any notification about the player at the end of the verification?

restive charm
#

admin,please connect in voice

blissful herald
restive charm
shadow bison
#

Why is auto-translate not working

slate island
#

Hey I submitted an appeal around 2 months ago and it says the appeal was approved does that mean im getting unbanned? I havent gotten any news on it. My number is #7fa767

ocean thistle
near halo
#

How to send a complaint about a cheater, discord via?

ocean thistle
marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

crisp locust
#

!ticket

marble mantleBOT
#

Hey, @crisp locust

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

regal bramble
#

hi

#

im here. they all are ok

broken aspen
#

you only have the eac error now

#

maybe wait for a minute or restart rust

regal bramble
#

when i run the game without admin ruts it crashed

#

when i run the game with them was eac error

broken aspen
#

weird

regal bramble
#

eac error

#

@broken aspen

broken aspen
#

eac auth(1/2)?

regal bramble
#

yes

broken aspen
#

these steps will help

regal bramble
#

Should I do all 10 steps at once or can I do one and then see if I can log in?

broken aspen
#

test one at a time

regal bramble
#

ok thanks

slim stump
#

how do i report cheater

#

this guy is prob cheating

wispy loom
marble mantleBOT
#

Hey, @slim stump

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

weary arch
#

Can anyone look at me? I have some problems at servers

weary arch
#

Thank you so much. I just wrote my report and they got back to me. Thank you so much. 🙏

flat bluff
#

hey i bought vip twice i meant to gift one of them any way i can fix this?

blissful herald
regal bramble
#

@broken aspen how to allow grant administrator rights for eac? when i press enter key nothing was happening

#

small console window flashed on my screen for a brief second i did it right?

blissful herald
pliant garden
#

just a heads up the 5x is having weird issues.

violet ruin
#

but think about it real good ok?

#

76561199008947600 ;)

pliant garden
#

@lyric basalt @idle hollow ?

regal bramble
regal bramble
#

i never had this problem before

broken aspen
#

:/

#

Its the latest Rust Update that causes this problem I guess

onyx edge
#

@toxic shard I send you you can see You told me

regal bramble
orchid inlet
#

Report cheaters?

marble mantleBOT
#

Hey, @orchid inlet

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

regal bramble
novel elk
#

this server has the worst chat mods lmao

#

for being rasict= 6 hours

#

for telling to hang themself = 3 days

#

damn nice logic guys!!!!

formal basin
toxic shard
#

don't do either and you are fine

novel elk
#

yeah i did little too much

#

but admins dont respond to tickets, but they mute guys?

formal basin
novel elk
noble terrace
formal basin
noble terrace
#

mutes = chat mods in game, tickets = admins outside of game

toxic shard
#

yeah laws are not really relevant for mute things

novel elk
#

ok, then get some more admins? because they always take atleast 1 hour to respond,

formal basin
#

@novel elk and @regal bramble there is two admins here two help if needed now, but I’ll be getting back to my activities

toxic shard
noble terrace
#

We have a large admin team, but we also do this in our free time. Since we're people with lives and jobs outside of Rust, that means we can't always get to tickets instantly. We're humans, not robots.

novel elk
#

i wrote the ticket but no help

onyx edge
toxic shard
novel elk
#

i'd like to appeal my mute

#

its not fair that i get muted for 3 days for 1 message

noble terrace
novel elk
#

yea

onyx edge
#

I send you all you can check

toxic shard
#

you tried to avoid to respond to my question by providing unrelated information

#

I never asked for your friend account but for yours

onyx edge
#

How my friend accont and i can giv you the email and password?

regal bramble
onyx edge
#

And you can open sher on my pc to check it

novel elk
#

how do i appeal my mute

#

i think its too much

gaunt bone
#

trainyard crate on us mondays hasnt come out in like 2 hr's

onyx edge
#

You now i can change my ip and enter server but I didn’t do that I just come to you to help me not to lie on you @toxic shard

#

And you can see how to play if i lie you can ban me forever

noble terrace
marble mantleBOT
#

Hey, @novel elk

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

regal bramble
broken aspen
marble mantleBOT
#

Hey, @regal bramble

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

regal bramble
# broken aspen !report

what i need to do? you now my problem (i need help… rust is crushing while loading world or terrain textures.. i never had this problem before , i need to play with my friends)

thorny elbow
#

Please do store-15641 mega easy ticket pepehands

ocean thistle
ocean thistle
# regal bramble i need help too

I am unable to assist you as multiple people have tried before. I would be patient while you wait for your ticket to be responded to, however it is a game issue and not really a server/network issue on our end.

#

I do hope you're able to play again soon :)

finite halo
#

i need some help if admin is on

#

in a little rush sorry

#

@surreal kelp

#

eac time out what is that tho

runic marlin
#

It's not something we can help with directly as it isn't on our end

#

if that doesn't work try this

marble mantleBOT
finite halo
#

trashy im from china so im using vpn to play there is any chance ican white list?

#

just normal player

celest geyser
#

my VIP dont ran out but its not work on server

finite halo
#

if i dont use it i get 235ping …

runic marlin
runic marlin
#

Or well, guess it depends on timezone but in my timezone it has 😛

celest geyser
#

what mean assigned

soft egret
#

how to open ticket ?

runic marlin
marble mantleBOT
#

Hey, @soft egret

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wise shadow
#

EU small is dead

wintry whale
#

eu small off

azure mortar
#

sea long aer down

#

server down?

naive oxide
brisk shard
#

wheres eu small

wintry whale
naive oxide
wintry whale
naive oxide
umbral dust
#

Admins are aware of the issue and are working on it. please be patient. It will be resolve soon.

stray minnow
naive oxide
#

PepeCoffee work?

#

huhhhh nice work check Player count
151/150

rocky needle
#

Hello, my friend just entered the game and displayed "Playing with hacker". He has been playing with me all the time, and I have neither cheated nor been banned. My friend also cannot cheat.

hexed nimbus
marble mantleBOT
#

Hey, @rocky needle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rocky needle
fallen wolf
#

why small not up

ocean thistle
normal ridge
#

Bought VIP 1 month and still having queue 3 days later 😢

near halo
#

Is there a way I can be unbanned my ban was 20 months ago for playing with someone who was scripting

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
toxic shard
marble mantleBOT
near halo
#

It’s a 20 month old ban please allow me to play again

toxic shard
#

your ban is flagged as permanent for some reason

near halo
#

😦

#

Dude it’s been 20 months man plz

near halo
toxic shard
#

will ask the admin who did it why he permed you

near halo
#

Thank you

naive oxide
heavy marsh
#

Status on EU small? Waited 1 hour

fallen wolf
#

Due to technical and hardware problems EU Small won't be up until upcoming wipe. We are very sorry for the inconvenience.

raven mist
#

"The issue has been identified and we have a team on site working to resolve the outage."

onyx pecan
#

I need help please

hollow current
onyx pecan
#

There are cheater on Rustoria EU Mondays

hollow current
marble mantleBOT
#

Hey, @hollow current

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

onyx pecan
#

!ticket

marble mantleBOT
#

Hey, @onyx pecan

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

bleak condor
#

bro why it says i gotta join this discord and i cant join 2x rustoria

hollow current
bleak condor
#

ye

#

skylinegtst

hollow current
bleak condor
#

i sent him dm about it he didnt anwser

hollow current
onyx pecan
#

I did a ticket

hollow current
onyx pecan
#

Please can you check him fast ... he got a VAC

#

and we lost much on him

#

And thanks

near halo
crimson hemlock
#

ı need help

dusty island
#

get really big ping, almost like im playing us servers but im playing eu servers. Im joining rustoria eu main with 120 ping and im from eu, croatia

#

aswell as others that arent marked/tagged as Europe in tags

#

but ifs theyr marked as europe i have 9 ping

vital lagoon
#

anz admin here?

#

any*

hollow current
hollow current
crimson hemlock
#

I bought VIP from EU Long server, but it seems that it has expired, but it seems that I still have VIP expiration time.

@hollow current

stiff brook
#

@everyone why did they turn off eu small

dusty island
vital lagoon
#

i got banned for no reason what should i do?

hollow current
marble mantleBOT
#

Hey, @vital lagoon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

surreal void
#

/ticket Any news regarding EU Small?

marble mantleBOT
#

Hey, @surreal void

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

round beacon
#

<@&274971100184576010>

heavy lily
#

this profile are very suspicious xd

broken aspen
#

!report

marble mantleBOT
#

Hey, @round beacon

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

broken aspen
#

Please do not call out hackers and just make a ticket 🙏

ashen wedge
#

can i appeal game ban if its been 153 days since the last one?

viral agate
#

broooooooo when the server up, i was mid raid when it went down

broken aspen
ashen wedge
north raft
#

76561198435219606 report... cheater ... + 100 m 100% headshot wtf ... ( player eu main )

broken aspen
marble mantleBOT
#

Hey, @ashen wedge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @north raft

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ashen wedge
#

okay

crude summit
#

@eager terrace please online server

ashen wedge
broken aspen
ashen wedge
round beacon
#

how use ticket?

broken aspen
#

you cannot appeal game bans

broken aspen
#

or what language do you speak?

ashen wedge
broken aspen
#

oh so you are not allowed because of ban evading

ashen wedge
#

an admin told me that i only can have 1 game banned account and it has to be 150+ days since then

#

but i need to appeal

#

to be able to play

broken aspen
#

How old is your ban?

ashen wedge
broken aspen
#

are you trying to connect to a vanilla server?

ashen wedge
#

ah

#

thought it was 150

#

nvm then, ill wait

broken aspen
#

See ya

proven granite
#

who head administrator?

clever otter
#

writes that I am banned, although I do not use anything and have not played with cheaters,

crisp locust
#

any admin here?

crisp locust
balmy cypress
#

we can discuss your issue

proven granite
last stream
#

<@&274971100184576010> When EU Small up again?

viral agate
#

brooo when the server on?

raven mist
#

You can see the status in the link

rancid plover
#

i bought vip but cant join the server still getting que money have draw from my account pls help @vital folio

minor harbor
#

is teaming with cheaters allowed?

#

or, is it bannable i guess

bleak talon
#

Bannable

minor harbor
#

hm ok what about playing with someone ban evadin?

balmy cypress
minor harbor
#

Is playing with someone ban evading a bannable offense?

balmy cypress
proven granite
void holly
#

hello

#

why is rustoria small offline

lyric narwhal
#

why is rustoria small down ?

lyric narwhal
#

when is it supposed to go up ?

dusty frigate
#

who should I write to in case of an accidental ban?

lyric narwhal
#

@void holly contact him

marble mantleBOT
#

Hey, @dusty frigate

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dusty frigate
hollow current
dusty frigate
# hollow current ^^

How long to wait for an answer approximately? a person has not played all day, and did not even know about the bath, comes in and sees that there is nothing banned, the ruins of the game

near halo
#

@toxic shard soooo???

#

/appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

glad creek
#

<@&274971100184576010> Good afternoon, I played on Rustoria Eu mondays, didn't play today for 1 day, logged on to the server and I'm banned for hacking, although I'm completely clean. Teammate played with me, nothing with him. Please check this is some kind of error . You can watch it now, because the vape will disappear. My id 76561199004771077

marble mantleBOT
#

Hey, @glad creek

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

glad creek
flat sparrow
#

vaping is bad for ur health

glad creek
dawn zephyr
#

Why the fuck was i banned for hacking

near halo
#

can any admin help me out with my ban its been 20 months and im permed for playing wwith someone who was scripting old recoil

velvet inlet
#

anyone could check out 2 guys with private profiles? already put up a f7 report

marble mantleBOT
#

Hey, @velvet inlet

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

velvet inlet
#

cheers

opal fog
#

!appeal

marble mantleBOT
#

Hey, @opal fog

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

opal fog
#

can someone check my appeal. Got banned for playing with hacker but it didn't say who is cheating.

shadow bison
#

Is ExitLag allowed on Rustoria?

timber bridge
shadow bison
#

Do I need to do anything before using it? cba getting kicked afterwards

timber bridge
cursive peak
#

can i speak to an admin please?

#

concerning a ban

soft kettle
#

all 3 of us

real reef
#

why did i get banned from trio 5x america?????? It says exceeding group limit of 3 but WE ONLY EVER HAD 3 PEOPLE

soft kettle
#

we werent exceeding either wtf

timber bridge
# cursive peak can i speak to an admin please?

You may make an appeal and request in the appeal to be spoken with, the admin can then decide if they wish to speak to you regarding the ban. Remember to include all relevant info that may help your case.

cinder sierra
#

I got banned from 5x america for having a bigger group than 3 but im a solo

real reef
#

how do i appeal

cursive peak
#

i alr appealed

timber bridge
marble mantleBOT
#

Hey, @real reef

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cinder sierra
#

!appeal

marble mantleBOT
#

Hey, @cinder sierra

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

timber bridge
soft kettle
#

i applealed

cinder sierra
#

I applead

soft kettle
#

thats ridiculous wertent even teaming and my homie bought a kit on that server

cinder sierra
#

Yeah im a solo and got banned for exceeding group of 3

timber bridge
cursive peak
#

shit ass server

raven mist
#

Noted

real reef
#

rules are 3 people max and we got kicked for having three people lol and i bought a legend kit rip

raven mist
#

VLoneThug
Blob
Sleepingdragon
And you

real reef
#

not on this wipe

cinder sierra
#

uhm im not on a team

real reef
#

sleeping dragon??

cinder sierra
#

what?

real reef
#

whos sleeping dragon

raven mist
#

The guy above ^

cinder sierra
#

No im not on a team

real reef
#

sleeping dragon was never on my team bruh

wraith trail
#

@raven mist

real reef
#

i dont know who that is

cinder sierra
#

I might have been in their base cause i guessed the code

real reef
#

it was ONLY vlone, blob and me

cinder sierra
#

Oh yeah yalls should change the outside door code lol

real reef
#

wow

cinder sierra
#

I guessed it lol

raven mist
#

dm me , both of you

soft kettle
#

bruh you dead ass???

cinder sierra
soft kettle
#

bruh you got us banned

cinder sierra
#

I didnt mean to lol

#

Like i guessed it as a joke and it opened

#

Like i didnt mean to get yalls banned

cinder sierra
heavy marsh
#

EU Small underwater labs blocked entrance with tugboat lol

dim fossil
#

cheaters on eu main, how do i contact an admin?

marble mantleBOT
#

Hey, @dim fossil

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

glad wharf
#

Please look at the appeal. Steam Id 76561199344140642

lapis nexus
#

!report

marble mantleBOT
#

Hey, @lapis nexus

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lapis nexus
#

Yo mods how quickly do you review cheater reports?

#

Just made one for long

raven mist
#

Depends how busy it is

#

Rn, its being looked into

lapis nexus
#

Gracias. We're not sure just highly sus

thick cedar
#

hey shenzy one of the guys on eu long doxxed me and is using my gf and my pics as his steam profile is that allowed

flat sparrow
marble mantleBOT
#

Hey, @thick cedar

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thick cedar
#

ok will do

#

ok ticket created

twin hinge
#

how does no admin see this mmhm guys is clearly cheating.

#

fucking rediculous right now

thorn topaz
#

!report

marble mantleBOT
#

Hey, @thorn topaz

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

pale lintel
#

!report

marble mantleBOT
#

Hey, @pale lintel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

pale lintel
#

/ticket

marble mantleBOT
#

Hey, @pale lintel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

twin hinge
#

been reporting but everytime yall respond with some dumb cookie cutter response.

#

its blatant and everyone knows it

lapis nexus
#

Yo they are prefiring ppl 360 snap headshots? Do y'all even know how to spec?

#

VIP returned.

raven mist
#

give it some time

twin hinge
#

ive got 3 response back with hes not cheating its bs responses.

#

yall need to do your jobs its so dumb that this goes on.

raven mist
#

Looks like 2 tickets are still open

twin hinge
#

its blatant as all hell

raven mist
#

you wanna push us and want a quick response, give it some time and give admins some time to look into

#

Thank you

pulsar knot
#

are the admins active on us 2x at all or what? cheaters keep running the server and every report goes nowhere, it seems like the moderation on there is non existant

glad wharf
#

I’m still 3 days waiting on appeal. To get back in the server. My whole team is in the server and I still have get to get a response. So I’m over here in Rustafied solo

marble mantleBOT
#

Hey, @pulsar knot

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

pulsar knot
# trim kayak !ticket

ive been through that already and it comes back saying they are clean and then a day later they get banned by facepunch and our wipe is ruined

trim kayak
#

well if they get banned whats the problem?

graceful sleet
#

come to rustoria discord - dale! why cant i join server?

glad wharf
#

Like I’m seeing all these. Appeals being answered. But mine is just getting pushed back. I’m not understanding 76561199344140642

graceful sleet
#

!APPEAL

marble mantleBOT
#

Hey, @graceful sleet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

trim kayak
#

@drowsy maple

#

someone wants you

pulsar knot
graceful sleet
#

YEAH @drowsy maple

pulsar knot
#

clearly they arent clean if facepunch bans them

red prairie
glad wharf
#

Ok. Tomorow is Day 3. I’m just surprised I haven’t started on the wipe yet. I’m on some other sever living the lonely life. Please fix the ban

trim kayak
pulsar knot
graceful sleet
#

@red prairie yo hoss, I tried to join server and got kicked and said come to discord -Dale why?

pulsar knot
#

like actually have active moderation

trim kayak
pulsar knot
marble mantleBOT
#

Hey, @graceful sleet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

runic marlin
# pulsar knot you only need 1 admin active on us 2x, theres literally 15 pop

There's not going to be admins on every server constantly just watching every single player, not realistic as they have lives outside of this (volunteers). The ticket system is proven to be very effective so please just make a ticket if you ever encounter someone you believe is cheating and an admin will have a look at it ASAP.

pulsar knot
graceful sleet
#

@runic marlin I AM CONFUSED why i have to appeal, i dont have any bans, and only started playing rust again after a year of not playing. now im banned on rustoria servers only?

runic marlin
# pulsar knot i understand everything ur saying, i really do, but how can people trust in the ...

Me having been an admin here and seen how it works from the inside. I've banned lots of cheaters just from tickets, sure some slip by since toggling is a thing and at the time we are spectating them they might not be cheating hence why I very often F7 reported them to Facepunch for them to scan them. As a player looking in from the outside it may seem like the ticket system isn't working but it really does.

runic marlin
pulsar knot
#

im not trying to be a pain in the ass im just tired of my wipe getting ruined by a team of 4-5 people with 1 cheater on their team to carry them through it

runic marlin
#

Yeah for sure cheaters suck, however the admins are doing their best to get rid of all the cheaters. They do this without pay and wouldn't be admins if they didn't want to get rid of them just as much as you do.

graceful sleet
#

funny how real cheaters play for days wihtout getting bannned, i take break from the game not even playing and i come back banned XD talk about admins working hard!

runic marlin
#

They ban cheaters every single day

runic marlin
#

If you believe you are innocent

pulsar knot
runic marlin
#

For sure, running around with boom and then being trippled by a spinbotter is pretty meh lol

pulsar knot
runic marlin
#

Perfect man

pulsar knot
#

one more question, what happens to the loot of people that get banned? does their stuff in their base get despawned?

runic marlin
pulsar knot
stark cargo
#

is there a limit on china walls on the trio us 5x

spring spruce
#

bought vip and still in que smh

spring spruce
#

made a ticket nobodys responded yet

mint bronze
#

why would my steam link for points go away

trim kayak
dull bobcat
#

ADMIN

#

now aimbotting

#

zero two in h6 on rustoria mian

#

ban him we are raiding and he is aimbotting

#

NEED AMIN ON RUSTORIA MAIN RIGHT NOW

near halo
marble mantleBOT
#

Hey, @dull bobcat

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

Can any admin help me with my 20 month old ban

lucid frigate
#

!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
lucid frigate
#

do you know why you were banned?

near halo
#

Playing witha cheater it says

glad wharf
#

!appeal

marble mantleBOT
#

Hey, @glad wharf

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

south kelp
#

/shop not working

thin plover
#

not you, it was for the other guy

south kelp
#

XD

near halo
near halo
south kelp
#

how do i spend my in game points

smoky cape
real hollow
#

yo Admins player Odd

#

is cheater

#

left right spirnting naked with 2 guns on back 100 % sus

marble mantleBOT
#

Hey, @real hollow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

real hollow
#

reported him on game still not banned

#

and ticket add ;d

prisma bronze
#

didn't cheat and don't know why I was banned

smoky cape
marble mantleBOT
#

Hey, @prisma bronze

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

prisma bronze
#

Is there an administrator online?

lucid frigate
prisma bronze
#

@lucid frigateThank you, so how do you get started

round beacon
#

/report

marble mantleBOT
#

Hey, @round beacon

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lucid frigate
violet plinth
#

unable to complete ssl connection wtf

south kelp
smoky cape
#

so you need to go to the rustoria website and connect your accounts to it

south kelp
#

I did all that

smoky cape
#

and then once you do that, you'll be able to access the shop

south kelp
#

Nah

smoky cape
#

then once you do that type /auth

south kelp
#

Still not

smoky cape
#

im not really sure then

#

sorry

south kelp
#

Must be bugged

smoky cape
#

probably

violet plinth
round beacon
#

hacker plz banned

marble mantleBOT
#

Hey, @round beacon

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

round beacon
#

alreday ticket

sick niche
#

!appeal

marble mantleBOT
#

Hey, @sick niche

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unique pagoda
#

when will i get answer on my supp ticket? ://

#

!appeal

marble mantleBOT
#

Hey, @unique pagoda

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unique pagoda
#

i got banned 7 days but i just would like to know which of my teammates was cheating because i am planning to play soon again but dont know which one was it -.-

lament sandal
#

Hi! I think player 177136593 is hacking or cheating

marble mantleBOT
#

Hey, @lament sandal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

round beacon
#

/report

marble mantleBOT
#

Hey, @round beacon

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

#

Hey, @round beacon

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

pale lintel
#

@balmy cypress

#

hello i got banned its me btw ??? julz

mellow flare
#

for how many days is a 1 month vip?

#

i bought mine last oct 6 now its still nov 5 i dont have vip anymore

deep steppe
#

!appeal

marble mantleBOT
#

Hey, @deep steppe

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

prisma bronze
#

My appeal has been approved, why am I still being banned for 7 days

ancient dune
#

approval does not mean you are necessarily unbanned in all cases

prisma bronze
#

I didn't cheat, I'm a novice

ancient dune
#

What was your ban reason?

prisma bronze
#

palying with hacker

#

But I am the only one on my team who has been banned

sick niche
#

may i have some support

#

i put out an appeal

prisma bronze
#

@ancient dune
What is the reason for this

vivid sable
#

Help, On EU long the harbor puzzle at N29 is bugged, i put the fuze in and hit the switch and the card scanner doesnt light up

naive oxide
#

and all seа long will be 275 total slots? why is it not increasing?

hearty sparrow
regal bramble
hearty sparrow
naive oxide
regal bramble
hearty sparrow
marble mantleBOT
#

Hey, @naive oxide

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

naive oxide
#

yesterday there were 350+ slots today 275 are interesting.

raven mist
#

Will check with the devs, nog sure tbh

ancient dune
mellow ether
#

increase slots on sea long 100+ que