support

[broken aspen]

!gamefiles

[marble mantle]

Hey, @honest goblet

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[broken aspen]

Restart your Rust and if you still have issue try this:

[honest goblet]

ok

[broken aspen]

Its a steam issue

[honest goblet]

I have done both

its not working still

[gritty basin]

how can i fix it on new steam interface?

[summer belfry]

not working

[raven mist]

U cant fix steam auth

Its random

Just keep trying

[gritty basin]

ok

[raven mist]

^

[broken aspen]

Restarting and verifying game files works

[astral yacht]

i tried that

[pulsar pulsar]

I still can't handle it like that

[astral yacht]

i can connect to any other server apart from rustoria eu main and even that was fine until i paid for vip

[queen pollen]

steam auth timeout

[pulsar pulsar]

I can access other servers

[raven mist]

Its random

[pulsar pulsar]

That's all I can do

[minor token]

im getting steam auth timeout

even after validating files

[broken aspen]

I guess the connection is unstable due to the high traffic

[pulsar pulsar]

Can all my other servers be accessed? What are the issues with my computer?

[arctic reef]

bro i was on rustoria eu main and i got timed out when i was on server wtf is this shiiiit 🙂

[pulsar pulsar]

What are you farting again

[raven mist]

Its not your computer

Its steam

[astral yacht]

atleast u made it into the server

[craggy laurel]

whats the max pop on US SMall?

[arctic reef]

yeah and got timed out :DDDD fucking hell

[pulsar pulsar]

I have restarted Steam several times

[honest goblet]

its probably becuase of the wild queue

[arctic reef]

shenzyy can i get que skip i dont have a vip or anything and i dont wanna wait 1k que

[summer belfry]

let restart this servers

[honest goblet]

but I have vip for that can you not make the queue smaller?...

[pulsar pulsar]

Is this the.co vip?

[astral yacht]

i was able to connect fine until i paid for vip

[pulsar pulsar]

Several of our teams are in the same situation

why

All VIPs

[arctic reef]

shenzyy i was on rustoria eu main and got timeoud can i get que skip 😦

[pulsar pulsar]

They're not VIPs, they've all entered

[drifting rampart]

Steam Auth Timeout, only on rustoria eu main

[astral yacht]

paid for queue skip to skip the wipe queue just to no longer be able to access queue

[spiral hemlock]

why cant i join eu main? it keeps saying steam auth timeout? i restarted my pc checked game file idk what to do?

[pulsar pulsar]

@drifting rampart me too

[stable ferry]

Hahah me 2

[drifting rampart]

Only for teammates with vip D:

[pulsar pulsar]

😭

[spiral hemlock]

why cant i join eu main? it keeps saying steam auth timeout? i restarted my pc checked game file idk what to do?

i have vip

[drifting rampart]

too much vips, need to handle somehow 😉

[raven mist]

Steam issues

Keep trying

[honest goblet]

this is not steam issue

[raven mist]

It is

[honest goblet]

when people with vip are getting into queue

[drifting rampart]

only for rustoria eu main? D:

[spiral hemlock]

it is not

[minor token]

🙂

[summer belfry]

server issue

[astral yacht]

how is it steam issue for only vips

[honest goblet]

without******* vip

[pulsar pulsar]

Fucking steam

[spiral hemlock]

its for alot of people

[raven mist]

Yes

[pulsar pulsar]

Only your server cannot access

[raven mist]

High pop server with lots of connections

Steam capped that

You’ll see this literally every thursday here

[minor token]

soooooooooooooooo

when do we get refund

[astral yacht]

why is it only this server then

[pulsar pulsar]

You should consider VIP first

[astral yacht]

rustificated doesnt have it

[summer belfry]

I just wanna say: can i refund....

[astral yacht]

i can connect to all other high pop servers fine

[pulsar pulsar]

Our purchase of VIP did not have any effect

[astral yacht]

just not the server i pay for 💀

[raven mist]

#payment-support

[near halo]

It's normal i'm VIP at EU MAIN and not possible to join: ? DISCONNECTED: STEAM AUTH TIMEOUT

[long dove]

I bought the EU main and I have the role of US main with extra timeout

[exotic rose]

I logged into the server and got banned Owl_4_Day

[arctic reef]

can i please get que skip i was on the server and got timedout Rustoria Eu main

[raven mist]

Im afraid not

[arctic reef]

why not?

[haughty sand]

why there were 950 slots and now there are 900

600 queue

[worldly surge]

I need help I bought the VIP but I can't connect to the server can you help me

[untold totem]

"disconnect: steam auth timeout"
What can be the problem? I can not enter Rustoria.co EU Main, on any other server I can enter, but on this one for some reason not

[broken aspen]

Its a steam issue

[carmine sigil]

Bought myself and my comrades vip accounts on EU MAIN but we can not log in. When connecting it gives an error.

[haughty sand]

933 online cap 900 nice vip

[untold totem]

how can I solve this problem?

[broken aspen]

Sometimes verifying your gamefiles or restarting Rust helps, but this time I think its because of the high traffic

[broken aspen]

Waiting :p

[summer belfry]

no,it's server issue

[astral yacht]

why is it just vips specifically

[river shoal]

guys my freind cant join the server steam auth

[raven mist]

It is not

[broken aspen]

Can't be

[raven mist]

You guys just instantly join and have the issue

[raven mist]

The other are still in queue and will notice this later

[astral yacht]

oh that makes more sense

[spiral hemlock]

no

[astral yacht]

poor guys are gonna be sat there for like 3 hours just to get kicked

[river shoal]

guys my freind cant join the server steam auth

[pulsar pulsar]

yes The server cannot withstand such a crowd

But this is not our problem

[honest goblet]

why sell so much vip that people cant get in like

[astral yacht]

how do u think these servers would function if they capped their income

[pulsar pulsar]

Say what I want to say

[raven mist]

Steam capped this months ago

It doesnt matter vip or not

[molten rune]

what happens then do we get a refund

[astral yacht]

so how long does it take before vips are usually able to connect

[pulsar pulsar]

So what are we buying VIP for

[molten rune]

as soon as i bought vip for eu main i get steam auth timeout

[astral yacht]

a few hours?

[honest goblet]

so maybe you let vips connect first?

[summer belfry]

can't refund

[near halo]

WE NEED A REBOOT SERVER FOR VIP

[molten rune]

yeh cus u get banned dont u

[raven mist]

We dont control steam lol, u still skip the queue

[molten rune]

its your server g

i only get a problem with this server

no steam auth timeout on eu main that is all

spent my money on vip for it not to work then?

cheers means a lot x

backed up my files verified them

[raven mist]

High pop server, lots of connections which are capped by steam

[raven mist]

Np

[molten rune]

dont do that shenzyyy

[tardy nymph]

can you help me?

[astral yacht]

not like any of us are spending that much money

vip on this server is cheap

[molten rune]

yeh as a collective theyve made a fuck ton

it doesnt matter if its not a lot your paying for something your not receiving

[astral yacht]

we are receiving the queue skip

we connect instantly and we get the error

[molten rune]

its the queue skip file thats corrupted

of one of the biggest servers in rust lmao

poor form from their part

[pulsar pulsar]

ggs

[astral yacht]

it is what it is, we can only hope the admins are looking for the solution if any

[raven mist]

I dont think you are reading well

Its not the server

[molten rune]

so explain

[raven mist]

I did

[molten rune]

its a corrupted file

[raven mist]

Not gonna keep repeating myself

Yes every thursday we have a corrupt file

[minor token]

@molten rune

[raven mist]

[carmine sigil]

So, why when we get VIP

[raven mist]

?

[carmine sigil]

We have this issue

[raven mist]

Non vips have the same

U just join without queue and get the issue immediatly

Rest waits in queue to get it

[molten rune]

all my mates without vip are atleast in a queue or already in?

[carmine sigil]

Didn't see any questions from non vip's players here

[molten rune]

as soon as i bought skip and it loaded to my account i get steam auth timeout

[raven mist]

Then theyr lucky like the other 900 ingame already

[raven mist]

Because u load in instantly

[neon forum]

cause they r in the queue

[wooden surge]

Why can i connect through staging branch and not with normal client?

[carmine sigil]

exactly

[molten rune]

@raven mist so the way around this is?

[raven mist]

No idea

[exotic rose]

I logged into the server and got banned. Help. Owl_4_Day

[carmine sigil]

That's what im talking about

[raven mist]

Keep trying

Until steam is friendly enough to let u auth

[haughty canopy]

bought vip and cant join the server 💀

[molten rune]

cheers for the help

[wooden surge]

Well for everyone that has issues u can connect through staging branch, but ur VIP wont work..

[carmine sigil]

all of us mate

[molten rune]

will keep trying till i slowly watch my start of wipe get griefed

[neon forum]

do yk how long this normally takes?

[molten rune]

base spot gone

[astral yacht]

yea and go through the queue just to get the same error

[raven mist]

Cant say honestly

[near halo]

All person not VIp can join but VIP NOT !!!!! WOW NICE

[raven mist]

Will get better with time

[neon forum]

aight tyty

[broken aspen]

The queue just has to wait for the error

[molten rune]

so we wait till one of the most popular servers dies down in like 5 hours?

[broken aspen]

Its not just vips

[astral yacht]

suprised the discord admins havent just made a faq and locked the channel if this happens every thursday

[formal spoke]

fix it theb

then

[molten rune]

it doesnt happen every thursday

[broken aspen]

Its being looked into 🙏

[raven mist]

Read up

[astral yacht]

getting this error now
https://gyazo.com/5fa50905c59842e9352e48b147335a6f?token=07eae34a61e4b33b855cb76a164bdf55

[molten rune]

So we did buy queue skip for no reason

Has anyone had this problem and actually been let in yet

[fallen thistle]

yo

admin bus me a refund

[molten rune]

admins giving really good support here

[fallen thistle]

u admins stink

[carmine sigil]

Fixed lads

[proper hearth]

finaly

[carmine sigil]

try to join now

[molten rune]

W

[fallen thistle]

sorry loveu

[astral yacht]

yh i just loaded in

[molten rune]

how did that magically fix then? pretty sure admins were lying about the steam cap

[drifting rampart]

"not our fault" -> all vips get in

[molten rune]

suddenly works for everyone?

not how this one should work by the way he explained it

big capper

[astral yacht]

might not be a game developer

would u rather he'd just said fk u idk whats wrong with it

[molten rune]

id rather not be lied to

[minor token]

love being an hour late to wipe, totally not gonna be ppl with guns alredy at the best build spots

[haughty sand]

1070/900 ))

[molten rune]

they are just in it to save their own skin mate

it was their fuck up and they lie to try and save it

[ocean thistle]

We have no reason to lie to you as we want to give the best experience for everyone to enjoy our servers. If we can fix it, we definitely would. As always, we will continue to do our best. I do apologize for the trouble, but thank you for being patient.

[woven hedge]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[astral yacht]

did the server just go down

[river shoal]

rustoria main eu laggggg

[ocean thistle]

We're checking it. Thank you for the report.

[halcyon adder]

hello I am here messaging you to see about the appeal of my current ban across all Rustoria servers. (some of my allies have been getting unbanned and i cannot appeal on the website) This is my Steam ID: 76561198331922160

[pulsar pulsar]

The server exploded

[astral yacht]

database just became a live bomb

[ocean thistle]

Why can you not appeal on our website?

[halcyon adder]

appealed once for it before, and it was instantly denied

was told to wait or something

[molten rune]

lmao ur gonna have to rewipe

this is so fucked

[ocean thistle]

I just quickly looked into your ban. Since you did appeal and it was denied, then it will stay as that decision is final.

[low delta]

EU MAIN DEAD

[halcyon adder]

how im confused? all of my teammates are getting unbanned

[low delta]

PLS FIX EU MAiN

[halcyon adder]

literally every single one of my teammates are unbanned..

[stable badger]

rewipe eu main pls

[ocean thistle]

Let me forward it to the banning admin.

@low delta Thank you for the report. We are aware.

[molten rune]

rewipe and u fix the connection problem @ocean thistle

its too many people connecting at once it needs a rewipe

[halcyon adder]

im banned for playing with a ban evader, but all my teammates have been gettung unbanned

[ocean thistle]

!sm 60s

[marble mantle]

:ok_hand: The slowmode delay was changed from 5 seconds to 60 seconds in this channel.

[ocean thistle]

I will see what I can do. Please be patient. I will reach out if I have any news to share. If not, then unfortunately the ban will most likely stay.

[minor token]

1 hour to get into server with vip, then getting in and the server being frozen ❤️

[halcyon adder]

would there be a reason that im specifically banned forever? but all my teammates arent? im on an 11k hour account with 0 bans anywhere

[wispy loom]

Looks like a Steam issue, looking into fixes

[short thicket]

bro stop type something in gamechat pls

[hollow thicket]

so this are both from the same map vote, I think there was a problem

[low delta]

EU main ping 50000+++++++

[molten rune]

please rewipe this is so messed up

[hollow thicket]

Rustoria - US Main (the one on the left is from today)(the one to the right is from yesterday). maps got switched by accident or some bug ocurred

[ocean thistle]

Hello there, we're working on it. Thank you for keeping us updated.

[ocean thistle]

The reason is displayed when you try to connect to our servers. I'm not entirely sure of your situation but rest assured I have forwarded it to the banning admin in charge of your ban/appeal.

[haughty sand]

rewipe

[fallen storm]

rustoria eu main

[short thicket]

res?

[ocean thistle]

Thank you for making us aware. I will send this to our team.

[dim meteor]

same shit with eu main

[haughty sand]

halloween crushed server

[fallen storm]

rustoria eu main is lag , fix it. All people cant play

[short thicket]

eu main restart?

[hollow thicket]

Hope I don't get disconnected 30 times on wipeday for no reason like every other wipe

[river shoal]

plsss restart eu main the server gonna crazy

[fallen thistle]

U ADIMS ARE FUCKINGF WANK

[analog pumice]

You don’t want them to restart

[ocean thistle]

We are working on it. #announcements :)

[dim meteor]

hahhahahaa

[molten rune]

rewipe

[rigid mango]

Fix eu main

[river shoal]

eu main was restart in 150 s

[honest goblet]

is it rewipe?

[ocean thistle]

We are working on fixing EU Main @rigid mango

[ocean thistle]

No.

[rigid mango]

Let me guess the problem is a memory leak

[ocean thistle]

#announcements

[analog pumice]

If you are in, you might get steam auth and can’t play rest of day

[lyric stirrup]

u rewiping?

[ocean thistle]

No. We are doing a server restart.

[astral yacht]

eu main stopped lagging before restart

[ocean thistle]

Thank you for the update

[humble sequoia]

will there be a rollback or not?

[formal spoke]

its lagging u gimps dont lie

[halcyon adder]

okay thank you

[ocean thistle]

If it was a planned restart then there will be no rollbacks.

[drifting rampart]

just rewipe

[haughty sand]

rewipe this shit

[raven mist]

Nope

[ocean thistle]

My pleasure. Best of luck.

[lime current]

Eu Main gone offline?

[raven mist]

Restart

[humble sequoia]

how many minutes approximately to wait?

[astral yacht]

shenzyyy is about to ban the next person who mentions eu main being down here ong

[cunning sun]

wheres my vip

[lime current]

oopsies

[raven mist]

Nah all good

[short thicket]

hai can you check dm i have a question :>

[ocean thistle]

Waiting for what? For the server to restart? That usually takes 5-10 minutes or so.

[formal spoke]

why are reactions disabled

[ocean thistle]

If you are having issues with VIP please make a ticket in #payment-support . Thank you

[exotic rose]

I logged into the server and got banned. Owl_4_Day

[ocean thistle]

Because you have that permission removed for violating our server rules.

[ocean thistle]

!appeal

[marble mantle]

Hey, @exotic rose

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[exotic rose]

ok

[honest goblet]

stuck on 3599/3599 warming prefabs

[raven mist]

[tiny meteor]

stuck on 3599/3599 warming prefabs

[drifting rampart]

efvery time something new 🙂

stuck on 3599/3599 warming prefabs

[kind spruce]

Fak

[dim meteor]

stuck on 3599/3599 warming prefabs

[honest goblet]

and so is my entire team REWIPE THIS SHIT ALREADY

[ocean thistle]

Thank you for letting us know

[stuck holly]

it ok！！！！！！！

[cunning sun]

lag again

[ocean thistle]

Server?

[halcyon adder]

thanks. and yeah in the previous message, I meant like is there something that i specifically did other than my teammates that would keep me banned forever?

[kind spruce]

Ya

Server dead

[ocean thistle]

I can't answer your question as I am not the admin in charge of your appeal.

[halcyon adder]

ight

[kind spruce]

Server lag

[ocean thistle]

We're aware and are still working on it. Thank you for keeping us updated

[tiny meteor]

pls 50+ slots in main

25pls slots +

[broken aspen]

!slots

[marble mantle]

Hey, @tiny meteor

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[ocean thistle]

!sm 5s

[marble mantle]

:ok_hand: The slowmode delay was changed from 60 seconds to 5 seconds in this channel.

[scarlet berry]

@plain jackal

[hallow ivy]

can you plzzzz max the pop

[marble mantle]

Hey, @hallow ivy

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[ionic mortar]

!report

[marble mantle]

Hey, @unique river

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[minor token]

anyone know why i keep getting kicked out of my boat even while standing still and taking dmg

[broken aspen]

@marsh hawk How can I help you?

[marsh hawk]

I need to talk to somebody about this server message I’m getting

[broken aspen]

What does it say?

[marsh hawk]

Can I talk in dms?

[broken aspen]

Sure?

[broken aspen]

@sonic sand if you think you have been unfairly banned you can appeal your ban here:

[marble mantle]

Hey, @broken aspen

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hallow ivy]

pls put 1000 pop mannnn

[broken aspen]

!slots

[marble mantle]

Hey, @hallow ivy

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[hallow ivy]

iknow but how much queue do there need to be for it to be 1000 pop

[broken aspen]

What server?

[hallow ivy]

main

eu

[hallow ivy]

????

[broken aspen]

if the server doesn't open more slots I would say 900 is the max

[hallow ivy]

there was 1000 before it restarted

[broken aspen]

The current capacity is 900-950 I just asked

[hallow ivy]

okkkk

i have just sat i queue 2 hours

[broken aspen]

Yeah, the server is very full

[hallow ivy]

k

[true storm]

You guys let these people shit all over your server for this long?

[blissful herald]

no need to give views to these sort of videos, well as he said he lasted 1h

and you should know not always we get them all, as Facepunch/EAC said its a cat-mouse play

[true storm]

@blissful herald im beyond tired of it dude

trying to get every discord to mass email facepunch and say enough is enough

[blissful herald]

so are we, trust me

we ban a lot of cheaters every day

[true storm]

yeah but you do it manually, there needs more automation to it. need ai

we appreciate you but you know its too easy to get a new account and jump back in

[blissful herald]

we know that, well for time being we doing our best to keep them out of our servers, as much as we can wiht player help of course reporting them too in-game

[halcyon adder]

will you dm or @ me back or?

[potent quarry]

any admins have a min in support channel ?

[smoky cape]

youll just have to wait in waiting for support until an admin drags you

[edgy ruin]

EU main is lagging

[primal hamlet]

make a ticket in #network-support-old

!appeal

[marble mantle]

Hey, @primal hamlet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[primal hamlet]

@thick citrus

[craggy laurel]

whats max pop on US small?

[wild swallow]

Will VIP stock come to Rustoria EU Main?

[primal hamlet]

when someones vip expires there will be new available

[wild swallow]

For example, is there any possibility of it happening now? @primal hamlet

[warm oxide]

why is us main not on the bots lists

[tawdry pulsar]

It could happen right now, if right now is when someone’s vip expires

[abstract oxide]

Safezone bug still not fixed?

[stuck talon]

us main is missing

please fix it

[lucid frigate]

wait 11 minutes and if it doesnt show up we will fix it

[viscid oriole]

@lucid frigate

its not letting me join

[stable eagle]

Help me get stuck at the police station wrong

[tawdry pulsar]

It is

[lucid frigate]

Dont try and join within 11-15 minutes dont try and join

[lament vector]

hello, id like to inquire as to whos the silly goober allowing @hardy sandal to attempt to be a head moderator when hes extremely racist in voice channels?

[tawdry pulsar]

He also is ableist

[lament vector]

he had to get removed from one of the discord i was in

[tawdry pulsar]

He makes fun of disabled people in call too

[viscid oriole]

WHAT HAPPEND TO BOTS!?!?!

[subtle cape]

Feel free to hop into my dms if you want to talk about our trials. 🙂

[lyric basalt]

Probably restarting

[scarlet berry]

YOOOOOOOOOOO

[abstract oxide]

aperently not, got looted with 9k lowgrade and 200 hqm when dc'd in outpost.

[lament vector]

what kind of trials?

[subtle cape]

Trial head moderators

[tawdry pulsar]

I saw them restart the server weeks ago to fix thst bug

I guess not

[timid trout]

USMain stuttering.

[abstract oxide]

bug still works i guess, rip.

[lament vector]

i replied but not sure if you see them.

[subtle cape]

yes

[chilly pumice]

oops, good afternoon, I had a 7 day ban and I asked for it to be revoked today because there were less than 10 hours left, and the wipe would be a little earlier, the ban time was over and still it kept saying that I was banned

[broken aspen]

@brisk nebula Please give me a minute

[brisk nebula]

no problem

[lucid frigate]

wait for support in vc

[nocturne hamlet]

where do i open a ticket?

[lyric basalt]

/ticket

[marble mantle]

Hey, @nocturne hamlet

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[nocturne hamlet]

the commands not popping up

[lyric basalt]

Are you trying to open a ticket in game ?

[nocturne hamlet]

oh no

[hollow obsidian]

fix leaderboard us main

[lucid frigate]

whats wrong with it?

[broken aspen]

@brisk nebula if it still doesnt work after deleting all the maps just do this:

!gamefiles

[marble mantle]

Hey, @broken aspen

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[flat token]

Toria isnt pushing out of the 400 player cap why

w 300+ que

[broken aspen]

!slots

[marble mantle]

Hey, @flat token

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[flat token]

someone tweak the automatic system alr

[polar raven]

why is player que frozen for UZ main??

[flat token]

been open to 900 ppl all month but now its hardstuck 400 nice

[broken aspen]

Which server

[flat token]

i wanted reduced lag but not like this

Main

[broken aspen]

us?

[flat token]

ye

i forget foreign countries exist yikes

[broken aspen]

+100 in queue?

[flat token]

its almost 300

in que

[broken aspen]

I will forward this information, thanks for telling me

[flat token]

goodlooks

289 in queue

[raven mist]

how so 400?

it has 900 players rn

[polar raven]

the us main que has frozen can you fix pleasxe

[flat token]

i cant add screenshots in here rn but it says 349/400 players with 164 players ahead 120 behind

[raven mist]

Ru sure you are joining rustoria us main?

[flat token]

100%

[wispy loom]

It doesn’t live update on that screen

It just shows player count and queue when you joined

[flat token]

so its 900 in server 250+ queue?

[wispy loom]

Yes

[flat token]

christ

[polar raven]

can you guys fix the que

[flat token]

might be time to let 1100 players in server again

[raven mist]

Nothing wrong with the queue

[polar raven]

its fronzen not moving at all, its been like this forr 10 mins now

[flat token]

its not frozen its just slow

[polar raven]

ive been 27 players ahead for 10 mins

no way its moving that slow

[flat token]

u prolly getting passed by vip'ers

[polar raven]

how much is vip

[noble terrace]

The queue isn't going to move at all until the total player count drops below the cap, which is currently 875

[flat token]

heavy on this

[noble terrace]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[jaunty robin]

The server kick me and now i have 60 queue, I have things in the outpost and they are going to be unpawned

Is there any chance they will let me in at least to give the stuff to my teammates?

[flat token]

[noble terrace]

Unfortunately we cannot manually skip queue for anyone

[quiet falcon]

Is max pop going to be 875 rn?

[flat token]

ayo where can i see the maps for current wipes

[jaunty robin]

Can i send u a md?

[umbral dust]

https://rustoria.co/maps

[noble terrace]

I will not be able to skip queue for you, if that's what you're going to ask

[jaunty robin]

No no

[jaunty robin]

Is other thing

[umbral dust]

https://discord.com/channels/274965952116817920/274966068252901377

[quiet falcon]

@noble terrace u didn’t answer me shit admins here I stg server always going down

[noble terrace]

I didn't see your question since I was helping someone else

I don't know what max pop is going to be

cap is usually somewhere around 900 on wipe day

[noble terrace]

then sure

[jaunty robin]

Oh i can't u md is private

[night trench]

why cannot i use water juge?

[spring abyss]

RUSTORIA EU MAIN CHEATER SPIDERT UP TO LAUNCH SITE

[night trench]

like my flowers need water

i cannot spill the water

from water juge

[spring abyss]

any admins on

[lucid frigate]

do you have proof he spider climbed up on launch?

[tacit sonnet]

i want to play on this server but i dont know what i vip i need for thi

connect vanilla.rustoria.us:28010

[spring abyss]

i clipped it

just saw it while going to launch

[spring abyss]

i need to send it to you

[lucid frigate]

dm me it if you would like

[spring abyss]

can i screenshare ?

would be faster for me

[lucid frigate]

sure

[spring abyss]

wich channel

[sterile stirrup]

Hello my safezone loot is gone?

[polar raven]

just bought vip and holy shit waited an hour for nothing

[sterile stirrup]

main server restart and i came back my loot gone 😄

[polar raven]

just buy vip you get in the server instantly

[thin plover]

Make a ticket actually

Chat moderator can't ban people

[sterile stirrup]

hey?

[thin plover]

Hey?

[sterile stirrup]

,

[spring abyss]

i only saw it have no name of him

[thin plover]

Might have been someone abusing the safezone glitch, make a ticket please and we can look into it

[thin plover]

Doesnt matter you can still make a ticket and we'll try to look for them

[sterile stirrup]

where is ticket ?

[thin plover]

!ticket

[marble mantle]

Hey, @sterile stirrup

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sterile stirrup]

okay

[nocturne axle]

Admin banned me on Rustoria for unknown reasons , I haven 't played there for half a year

[broken aspen]

!appeal

[marble mantle]

Hey, @nocturne axle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[broken aspen]

if you think your ban was unfair please appeal here

[tacit sonnet]

they are more payment options or only paypal and kredit ?

[ivory lodge]

Only that you see at options for paying.

[lucid frigate]

you will see all the options we have for payments

yes

[broken aspen]

I will forward this message, but I will delete it so others dont see it

[trim shore]

Ok please

he is now online btw

can i dm you some more info

[raven mist]

If theyr cheating they will be banned no matter what

[gritty plinth]

/support

[trim shore]

it is stolen acount

its my friends acount that got stolen

[raven mist]

Doesnt matter, if they cheating they will be banned

[trim shore]

and i think he is using some kind of mod

[gritty plinth]

how can i buy vip?

[trim shore]

cause he has alot of kills and he just joined

[broken aspen]

and how do you know?

[trim shore]

stats

of rust server

[dark radish]

get him to contact steam support like asap if his account his hijacked

[ivory lodge]

Steam profile link or steam id?

[trim shore]

https://steamcommunity.com/profiles/76561199076895593

[trim shore]

i was wondering if you could look into his ip from the in game server like the country its coming from etc.

cause my friend has gone offline for tonight since its a school day for him tmmrw

[dark radish]

and do what exactly then?

[trim shore]

so we can show it in the steam support email for more evidence

[ivory lodge]

Noone will tell you that because it is a secret info. And they cant give other player who is playing rn on the account..

[noble terrace]

Steam Support will have access to quite a lot. If he thinks his account is stolen he needs to contact them.

[ivory lodge]

[trim shore]

alr

[ivory lodge]

Steam Support can see who were playing first or who made the account on what address and stuff so. If someone hacked into the account they will see it. I had the same problem he just need to text support and change all password and put 2FA on his account it will be secured as much as it can be. 🙂

[trim shore]

Here is the problem though the hijacker has enabled 2FA for his own phone so when my friend is trying to change his password he is asked for the 2FA code that is connected to the hackers acount.

[ivory lodge]

He can always do the second thing if he is asking for the 2FA on the mobile phone just click on more and send it to email. 🙂

[trim shore]

thx

we are going to try that

[ivory lodge]

No problem, let me know if it helped. <3. 🙂

[ivory lodge]

How did it go?

[trim shore]

I am still investigating together with another of Robbins friend.

robbin himself has gone to sleep

[viral yarrow]

hi just wondering if the 5 days vip is a subscription or just a one time purchase

[idle hollow]

!report

[marble mantle]

Hey, @pliant hinge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[dire egret]

let me in the server because i got banned for come to discord and now im not and now i have 250 queue rustoria us main

[hexed nimbus]

Depends on how you bought it as there is a sub and onetime option at checkout

[hexed nimbus]

Did you speak with the admin yet that was mentioned in the message?

[stuck bridge]

.

[tribal plank]

us main, i1 fishing village fishing pole mission seems bugged. No tackle box where the marker on the map is

[hexed nimbus]

Call facepunch

[tawdry pulsar]

Yes he is now unbanned

[dire egret]

yes he ignoring me

[hexed nimbus]

Think you got your answer in general allready

[dire egret]

yes

not fair tho

[hexed nimbus]

Well you prob did or said something to get that ban you lucky it got lifted right away as I know it could also have been a chat + a temp for what you did

[dire egret]

the thing is

i didnt do anything it said come to discord

because my new acc was sus

[hexed nimbus]

Be glad the did means the actively checking can’t say the same for FP servers that takes ages

[dire egret]

smart

[low delta]

nice nice, restart eu main for fix lags))))

but lags dont fixed

[fallen storm]

eu main is dead server

all day admin cannot fix this peace of cake )

[humble sequoia]

-eu main

[fallen storm]

рахмут памаги)

[low delta]

1 miilion guys with vip, admins cant buy good host)))

[chrome spindle]

nice server!

gj main!

fix your fucking server! its the biggest server and you cant handle it? like i dont get it?

[fallen storm]

+-300 vip players, u cannot buy normal server, rustafied is better :/

[chrome spindle]

yea

just thinking about money.

not how the server is... never been like this

[slow locust]

take example on moose

[fallen storm]

my clan always take 5 vip status, and we have to put up with this shit

[broken aspen]

!reportes

[marble mantle]

Oye, @broken aspen

Para informar correctamente de un infractor en nuestros servidores, utilice alguno de los siguientes métodos:

• El sitio web de tickets https://rustoria.co/support/report incluyendo información que pueda ser relevante a la investigación.
• El comando /ticket EN EL JUEGO, incluyendo el nombre de los infractor/es y lo que están haciendo.

Para incluir evidencia en el ticket utilice el siguiente método:

• Para adjuntar capturas de pantalla, cárguelas en un servicio como Imgur e incluya el enlace en su ticket.
• Para adjuntar un video, súbalo a un servicio como Streamable o YouTube e incluya el enlace en su ticket.

Si usted está baneado y quiere apelar, utiliza !appealES en Discord.

[forest niche]

i followed on Twitch last week, still not receiving shop points for it. any reason?

[lyric stirrup]

bro just remove then halloween event

like it fucks ur whole server

[open totem]

go please just remove then halloween event

[trim hull]

what did i get muted for on main i literally havent broken tos

[leaden patrol]

anyone know how to fix

its not for rust but seeking help because cant find anywhere else.

[broken aspen]

!gamefiles

[marble mantle]

Hey, @leaden patrol

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[leaden patrol]

ive tried that nothing seems to work

im currently uninstalling and reinstalling

[broken aspen]

uninstalling and reinstalling should be the same like checking your gamefiles

[sleek drum]

somewhat

[leaden patrol]

most likely wont work then

[wary mulch]

did u guys turn off event on eumain?

[mellow sparrow]

!appeal

[marble mantle]

Hey, @mellow sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[novel shale]

hey guys i buy the vip but that doesnt work

[novel shale]

on rustoria us main

[broken aspen]

#payment-support

[quick mirage]

i just got banned for ban evasion?

i am not banned on any accounts?

[sleek drum]

!appeal @quick mirage

[marble mantle]

Hey, @quick mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[novel shale]

need support

[broken aspen]

is it about the vip you didnt receive?

[novel shale]

yes

i need help plz

i had the proof

[quick mirage]

i got banned for ban evasion can someone look into the ticket

because i havent been cheating at all

can someone look into my ticket cuz i wanna play wipe

[broken aspen]

if you think your ban is unfair appeal here:

[marble mantle]

Hey, @quick mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[quick mirage]

i did appeal it just makes no sense that i got banned

[green wolf]

it shows me that im hacking, any reason why is that? i have never hacked in my entire life

!ticket

[marble mantle]

Hey, @green wolf

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[quick mirage]

@sleek drum can u look into my ticket

cuz this is so dumb i get banned for no reason

[sleek drum]

please allow 1 to 3 business days for it to be responded to

[quick mirage]

i got false banned

[sleek drum]

I understand you are frustrated but we do have 27 active servers. With 1000s of players all often making tickets and reports. Every report is dealt with high level of care, attention and thoroughness. We do aim to get to tickets as quickly as possible sometimes there can be a small delay but we are humans trying our very best to help the community.

[quick mirage]

ok

because im trying to play toria long on force and i have a wipe plan and everything so i wanna know as soon as possible if i can get unbanned or not

[broken aspen]

if it was for no reason then your appeal should be accepted

Just be patient 🙏

[quick mirage]

ok

just very frustating to me

[full mirage]

Does anyone know how to skip someone with VIP
?

[lucid frigate]

you cant skip VIP

restart your discord and its a link when you open it

[nova island]

Is there not any disconnect support? I can't believe i just waited in line behind 200+ people and DC'd as soon as I spawned!

now I'm in the back of the line waiting for another 140 people wtf

[cunning sun]

vpn banned 76561199128667909

[sleek drum]

!appeal @cunning sun

[marble mantle]

Hey, @cunning sun

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[cunning sun]

i done

[red dagger]

Can I skip a friend in the queue? I have VIP

[cunning sun]

wheres the admin？

[sleek drum]

Standard response times are 1-3 business days but can be more or less based on the situation

[sudden shard]

I would also like to know

[nova island]

if anyones getting skipped in q it best be me

[cunning sun]

@jagged escarp

[sleek drum]

@cunning sun pinging admins will not speed up the response in which they give

[nova island]

lmao

[wide heart]

@fossil igloo support vc please

[fossil igloo]

I DMd you

[nova island]

i swear to god if it dc's me again..

literally 50 minutes on my second wait

thank god

8 hours later

[eager tiger]

Hi so I got falsely game banned. It was resolved a few days ago however I am unable to join these servers due to the ban being too recent. Can this be amended since the game ban was false and got resolved?

[next spade]

!appeal @eager tiger

[marble mantle]

Hey, @eager tiger

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lone spear]

white list

how to get white list

[lyric basalt]

Hello you dont neee whitelist on our servers

[halcyon adder]

hello I am here to appeal my current ban across all rustoria servers. all of my teammates have been getting unbanned and i cannot appeal on the website again. This is my Steam ID: 76561198331922160

[thin plover]

!ticket

[marble mantle]

Hey, @fading spindle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[oblique merlin]

eu main lagging

FIX EU MAIN

ITS LAGGING SO HARD

[viral condor]

my neighbor is a cheater, i made a ticket, need him gone asap cuz i cant do anything

he is very blatant about his esp

my clips dont work rn so i cant clip him cheating so i need him gone fast

[sleek drum]

please allow us time to respond to your ticket we do have 27 active servers. With 1000s of players all often making tickets and reports. Every report is dealt with high level of care, attention and thoroughness. We do aim to get to tickets as quickly as possible sometimes there can be a small delay but we are humans trying our very best to help the community.

[viral condor]

omg that was insane

i just watched him get banned midair

he flew his mini then fell asleep mid air and his mini fell but didnt blow up

no ban msg or anything but that def looks like a ban

no dude it was the most fucking insane thing ever but i couldnt clip

[sleek drum]

lol

[viral condor]

my clipping aint workign rn

super annoyed by that

i was following to see where he was going with his mini since he is my neighbor and i just see the mini fall out of the sky

i used his mini to loot him mid air 😭

aye i think his teammate is at my door, he needs to go for association

damn so they aint banned

they are back at my door, looks like he got fly hacked

[broken aspen]

@urban bison use the correct channels, and if you think your ban was unfair, you can appeal here:

[marble mantle]

Hey, @broken aspen

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[unborn harness]

how much tuuret limit in toria x2 ?

@sleek drum

[lyric basalt]

So that means 24

[sleek drum]

i was trying to figure that out i dont play modded much

[viral condor]

honestly these guys have been playing for a few hours cheating and a mod really needs to watch them, they just got a 3rd on

[ancient dune]

!report

[marble mantle]

Hey, @viral condor

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[viral condor]

i made a ticket on them

its just been a while it seems

and these guys are my next door neighbors so it's quite annoying

[river shoal]

I LOST MY 2H FARM FOR THIS DUM GLICH THE BOUT drop me off

[broken aspen]

What glitch?

[river shoal]

lag from the server and the bout drop me off and i take damge

[broken aspen]

Oof :/

[river shoal]

5 TIMES I DROP OF

OFF with my friend

this is cringe when the server laging and rust never fix the bugs

[crystal solstice]

!appeal

[marble mantle]

Hey, @crystal solstice

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ocean thistle]

Yeah if I get any updates.

If you don’t hear back from me then unfortunately it most likely will not change

I don’t mind if you @ me for anything

[river shoal]

fixxxxxxx the lag

2 days without fix the lag

[river shoal]

adminss fix the serverrrrrrrr

[umbral dust]

Which server please

[river shoal]

eu main pls 2 days with lag

we lost our loot bc the server laging

[umbral dust]

please make a network support ticket here https://discord.com/channels/274965952116817920/989424320797364224

admins are aware of the lag and they are working on it

[sturdy cosmos]

fix ur servers pls eu main is lagging so bad

[quick mirage]

can someone look into my ticket?

[noble terrace]

Being looked into

[sturdy cosmos]

Ty

[mellow bobcat]

No launch site on 3x eu?

[placid harbor]

report

[marble mantle]

Hey, @placid harbor

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[placid harbor]

!appeal 76561198801359422

[marble mantle]

Hey, @placid harbor

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[placid harbor]

/report

[marble mantle]

Hey, @placid harbor

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[placid harbor]

I'm going to report a hacker.

One of their team is a hacker I doubt him very much.

[delicate coyote]

why was I kicked for this mistake: Disabled: EAC: Corrupt or invalid backend message ?

[ocean thistle]

That is issued by EAC (Easy Anti Cheat). I recommend to try to verify your game files and try to reconnect to the servers.

[delicate coyote]

300 que☠️

[placid harbor]

Why didn't you process my request?

[wild swallow]

My character fell out of the game without any errors while melting at the police station, you can go there and see. VIP is out of stock, I am at a disadvantage, can you help me?

admin help me Let me get VIP, at least open stock

game name 1st.samasvaLkaI fell down in the market area at the police station

We are playing as a clan of 7 people, you can see tag 1st. The loot was on me admin

😦

@jagged escarp @grand moth @balmy cypress @toxic shard @ionic mortar Dude I have 2000 hours on the server. I'm really not a new player, I'm looking for help.

The problem is caused by you, we have been falling out of the game since yesterday due to lag.

[sleek bluff]

hello how do we remove a wall on our base

[proud aspen]

/report

[marble mantle]

Hey, @proud aspen

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[solid latch]

Is the turret limit increased on Rustoria 2x Vanilla_

[sleek drum]

yes

24 is the limit

[proud aspen]

when entering Rustoria EU LONG disconnect : hacking, although I am not banned, it uploads me to the server and kicks a second later.I have a Bloody mouse, I tried to disable it and even without it it kicks, I did a file check did not help, what should I do?

[sleek drum]

!appeal @proud aspen

[marble mantle]

Hey, @proud aspen

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[solid latch]

Is it allowed too wall monuments like Gas Station

[proud aspen]

it seems to me that I don't have a ban, because I just wouldn't be allowed to connect to it, and then I start, but I kick in a second

[wild swallow]

admin

How many minutes does it take to lose loot at the police station?

[broken aspen]

Bloody mouses are blocked by Rust/EAC

Since Bloody Mouses are often used for scripting/hacking

[sleek bluff]

hello how do we remove a wall on our base ?

[bleak talon]

put a tc

and try to remove it

if you put the wall long time ago you can remove,only spear it or pick axe is from the soft side

@sleek bluff

[near halo]

(written with the help of a translator) admins please unban me, my account was blocked 2 months ago due to a hack (cheats as I understood) but I haven't used banned software and I'm absolutely confused what should I do? I have already tried to submit an application on your site, but it was rejected, please help me, my steam account https://steamcommunity.com/profiles/76561198981169597/

[surreal lark]

can i get a que skip or something i was 90 minutes on que and got to the server and this happened

[deep shale]

hello I have a problem a player is cheating on rustoria had main we opened several tickets could look at you thank you

[radiant minnow]

my loot just disappeared in my base with all the loot i had

can you please help me

i killed myself in my base with everything to see if there was a doorcamper outside and after i killed myself i wasnt able to loot my body back and i had everything i had on me

because i was going to move my base cuz a group just tried to raid me i was gonna bail with all the loot i had

please help

[smoky cape]

how did the loot disappear

[radiant minnow]

i killed myself

came back from outside and i was not able to loot myself

[smoky cape]

wtf

thats weird

was your internet acting up?

[radiant minnow]

my body was there, then as it turned into bodybag it just disappeared

i have a friend next to me

he couldnt loot me aswell

[smoky cape]

thats odd

[radiant minnow]

i mean i literally had all my progress on myself

yeah it was the perfect timing for that kind of glitch to happen

[smoky cape]

im sorry to hear that man

but theres not a whole lot i can help you with

[radiant minnow]

do you think someone can?

[smoky cape]

im not sure if its just the game glitching or if it was on the servers half

[smoky cape]

im not sure

[radiant minnow]

:S so i just leave i guess

[bleak talon]

happened to me before,nothing you can really do..

one time my bag was under the bridge in fishing village,in safe zone,after 5 minutes my bag was already out of fishing village looted by others,the guys saw it ,how it moved away 😄

[radiant minnow]

yeah well fucki had so much hard earned loot on me :S

[golden jasper]

Hello, I'm new, when does the us main server come back?

[lucid trail]

yes its currently under daily restart just went back up

[surreal lark]

so can i not get a que skip

[hexed nimbus]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[ocean thistle]

I can see that your appeal was rejected as you said in your message. When your appeal gets rejected, then that decision is final. You will no longer be able to play on Rustoria servers. I hope you find somewhere else to play. Thank you.

[uneven marsh]

It won’t let me go into the staff application form to do a application when I try it says I Ben block from the form

[ocean thistle]

Can you send me your steamid and a screenshot of what the application says?

[uneven marsh]

Ok

[keen plinth]

how to get whitelist

[molten flicker]

there is no whitelist

You can use VPN to play on our server

[raven mist]

If you were blocked , it was most likely for a reason

[indigo obsidian]

ADMIN ???

CAN SEE TICKET ?

[uneven marsh]

Could I Ben block for trying to apply to much because that all I did

[raven mist]

Ill make sure you join 1 hour later

[near halo]

https://steamcommunity.com/id/poperen/

[novel elk]

what why

[near halo]

@raven mist help

[raven mist]

Whatsup?

[near halo]

hi

[raven mist]

What are u reporting

[near halo]

he stream sniping me

on rustoria main

[raven mist]

Please refer to out rules on rustoria.co

[novel elk]

admin abuse confirmed

[raven mist]

Where?

[novel elk]

.

[hard pumice]

abuse ngl what is he to you a slave?

[toxic sun]

damn

[novel elk]

cus you know that im too good for rustoria

[raven mist]

Maybe you shouldnt come in here talking to us like that

[novel elk]

what where?

[raven mist]

You deleting it just made it 2 hours

[novel elk]

ples no..

[hard pumice]

you treating him like a slave

[novel elk]

fr

[hard pumice]

kinda racist

[raven mist]

Im messing with you, next time just be patient and talk with respect

[novel elk]

wait cus its just wiped

[novel elk]

thx

[near halo]

i check

How can I ban them?

[dawn briar]

Admins, you are kicking people from the server for a reason: eac corrupt or invalid backend message. Cool fix the lags!!!

Only on your server it's like this

I admit, a great way to monitor online on a server is by kicking random players

[toxic shard]

I'm actually playing a wipe with friends on a non rustoria server (obviously) and some teamate are fcing the same issue

as it's stated in the kick message : "EAC" it means it's from EAC not rustoria staff

[dawn briar]

we kicked the whole party of 20 people, I also see how people in chat write about the problem

[toxic shard]

doesn't makes my response less relevant

it's not a rustoria related issue, but a EAC related issue

[dawn briar]

why did you decide that rustoria can't kick random players for any reason?
There are 1000 plugins that can give any error and reason for the kick, even crashing the game.

[toxic shard]

Do you even read what I write ?

[dawn briar]

yes

🤓

[odd briar]

Hello, I’m writing about an unexpected ban, I was given a ban for cheats, but I didn’t even fire a cartridge from any gun, I just swam and they banned me, I don’t understand the reason for the ban, I have 7k hours, there are no cheats, I’m ready go check it out, I ask for your help.

[dawn briar]

on other servers everything is fine, we played here for a month, but on this wipe there are problems with lags and problems with EAC(

[toxic shard]

It's not : #support message

[dawn briar]

understand

[primal hamlet]

!appeal @odd briar

[marble mantle]

Hey, @odd briar

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[pine stone]

!appeal @odd briar

[marble mantle]

Hey, @odd briar

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[odd briar]

they show me a server on which I was banned a very long time ago and on which I was unbanned a long time ago, but I was banned from Rustoria EU Medium

right now

pls help

[primal hamlet]

click on the link: https://rustoria.co/support/appeal

you will be able to appeal there

[odd briar]

i cant

[gloomy heart]

@raven mist

i am getting raided by cheaters rn on US long

the aleady got banned yesterday

[odd briar]

they show me ban already appealed

[broken aspen]

!report

[marble mantle]

Hey, @gloomy heart

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[gloomy heart]

bro i am talking to the admin he can do something abt it rn

i dont wanne make ticket bc il be raided bevore then

[broken aspen]

nope, admins will only respond via ticket

[gloomy heart]

if the admin logs on US long goes to g24 he wil see it

yeah withing 3 to 5 days

amk il be raided by then then it has no point

[toxic shard]

1-3 days is for appeals not tickets

[odd briar]

I filed an appeal against the unban on the US Small server and should have filed an Appeal on EU Medium, can I submit it again?

[toxic shard]

Doesn't matter, you appeal the server where it hapened not where you wish to play

[gloomy heart]

bro not appeal

i am trying to get my raiders banned bc the cheating

i am getting raided by cheaters

[odd briar]

should I just wait for an answer now, right?

[gloomy heart]

within 3 days il be fucking raided aint i?

[jolly oasis]

what server?

[toxic shard]

I meant appeals take 1-3 days, tickets doesn't

[gloomy heart]

us long

[toxic shard]

yes

[gloomy heart]

cant u just log on US long and check it out?

[toxic shard]

if you do a ticket someone will

[odd briar]

ok, thank u a lot

[gloomy heart]

WHERE TICKERS

[toxic shard]

#support message

[gloomy heart]

cant u just log on?

[normal magnet]

any admin on I can talk to?

[gloomy heart]

getry

there leaving in cars dbed 1 and dowmed 1

full killed 1 also with db

[lucid trail]

not a admin but whats up

[pure panther]

hello, What do I get if I buy a VIP package for the EU Medium server?

[toxic shard]

queueskip

[tough sail]

I made a application for chad mod yesterday when will i receive a response

[ornate terrace]

@balmy cypress can you come vc PLEASE you helped me today and it happened again

waiting for suport channel iam

[craggy laurel]

Why isnt my /auth working?

im in a vanilla

[raven mist]

its not working on vanilla

[tough sail]

How long does it usually take to get a response from a chat mod application

[versed raptor]

is there anyway to report players here?

[broken aspen]

!report

[marble mantle]

Hey, @versed raptor

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[raven mist]

Can take a little while, especially with the amount of applications lately

[undone timber]

!report

[marble mantle]

Hey, @undone timber

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[halcyon adder]

Okay, I just really dont get why I would be banned over my teammates when we all were banned for the same thing, sad i can never play rustoria servers again but they can 😦

[runic marlin]

What is it you need help with?

[ornate terrace]

i just kicked out again..

third time today

he let me in the server

[runic marlin]

Ban message?

[ornate terrace]

authrazation

thing

i was in queue and he let me in

[dusky warren]

HELLO

[ornate terrace]

and again i get that kick message

[runic marlin]

Authentication timeout something?

[ornate terrace]

nope

i dont know it was long

some admin told me its game bug

server is so full then i get that kick message

he said

[runic marlin]

Alright

[dusky warren]

hello chat report

[runic marlin]

But you will most likely have to wait in the queue I’m afraid. These things happen every now and then and are out of our control. It happens that they push you through the queue to be nice but realistically speaking it’s impossible to do this for everyone.

[runic marlin]

!ticket

[marble mantle]

Hey, @dusky warren

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[ornate terrace]

i know but its not my problem queue is not 30 people most likely 200-300 and im playing 2 hours and wating queue 3 hours am i playing or waiting ?

[runic marlin]

Yeah I hear you, it really sucks. Not something we can always help with though unfortunately.

[ornate terrace]

and this is not my first time i played today like all day but i waited queue 3 hours

[runic marlin]

People get kicked out cause of internet issues/game bugs all the time

[ornate terrace]

so you cant help me either?

[runic marlin]

I cannot no

[ornate terrace]

what about luke you cant do what luke can

[dusky warren]

REPORT Michel scofield fly hack

[marble mantle]

Hey, @dusky warren

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[ornate terrace]

because i need to it is not my problem and happened 3 time ik its suck but cant you do anything i need to buy vip to play

[runic marlin]

I cannot, he’s an admin I’m only a chat moderator

Yeah VIP would be the only easy option here

[ornate terrace]

easy option give me then its expensive

[tawdry pulsar]

Since you’re such a fabulous chat mod I bet you have some credits lying around to bless him

[runic marlin]

Nope!

[tawdry pulsar]

I tried

[ornate terrace]

haha thanks man

[dusky warren]

hello bro

[ornate terrace]

cant you tell luke

[dusky warren]

The man is flying, you need to watch it now

[runic marlin]

!ticket please

[marble mantle]

Hey, @dusky warren

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[ornate terrace]

so he can take care of this situation cause need to fix :) i waited 4 HOURS today

[runic marlin]

I can but I will not cause this is not something that’s usually done

A lot of other people has to go through this aswell :/

[ornate terrace]

going through this

all the people are going through this and you guys are not fixing this

bravo

[ornate terrace]

thanks man you helped alot

[runic marlin]

Not something we can fix though

[ornate terrace]

[runic marlin]

Game bugs causing people to get kicked is out of our control

[tawdry pulsar]

But what I said in #feedback-suggestions should be fixed

[runic marlin]

TLDR buddy

[ornate terrace]

Even if it's a bug, you can let people back into the server. I'm already playing on that server. Why does someone else join me? Don't you have to let me in again? Just a little logic.

[runic marlin]

When you leave, someone else in the queue takes your spot.

They can only let so many in.

[ornate terrace]

okay thanks im waiting queue

[runic marlin]

Hope you get in soon, have a nice friday!