support

[icy mountain]

rustoria us medium, their is a player named "????" hes blatantly cheating

[native cove]

!report

[marble mantle]

Hey, @icy mountain

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[native cove]

Follow the instructions given above and one of our staff members will look into it 🙂

[icy mountain]

i have, havent gotten an update ..

its blatant af

[native cove]

Ah very good, just be patient and someone will certainly look into it 🙂 thank you

[eager cove]

yes same thing he is double killing us and is just very sus reported him a few times and nothing has been delt with

[mint crater]

!report

[marble mantle]

Hey, @mint crater

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lyric basalt]

Not a place for this

[icy mountain]

man your nice as shit 🙂 w admin

[turbid belfry]

When connecting to the server. After 15 seconds, the VPN proxy service is forbidden with the message. VPN not connected

[ocean thistle]

!steamid

[marble mantle]

Hey, @turbid belfry

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[turbid belfry]

!steamid76561199213281854

[native cove]

https://tenor.com/view/so-good-wink-smile-oh-yeah-its-true-gif-24163876

[ocean thistle]

Are you sure you're trying to connect to Rustoria?

[turbid belfry]

yes

[ocean thistle]

What is the server name?

[turbid belfry]

Rustoria.co - EU Medium

[ocean thistle]

I do not see you trying to connect from this account 76561199213281854. We allow VPN on our servers. What is the disconnect message you see?

You may provide a screenshot to my DMs if that is easier instead of typing it out

[sullen owl]

can someone confirm this...

https://discord.com/channels/274965952116817920/396381066450960394
EU hardcore says bps wipe monthly but while on the server, the notification says it bp wipes weekly....

[lyric basalt]

EU hardcore wipe blueprints only on force wipe

[waxen anvil]

Yo what is wrong with the server

I cant conect

[sleek drum]

what server are you trying to connect to

[waxen anvil]

Rustoria us long

[sleek drum]

its daily server restart

[waxen anvil]

Ok

[onyx crag]

when i can buy vip

[dull hull]

@fossil igloo vote map 4

@fossil igloo RIGHT NOW

[near halo]

do mods do unbans for scripting that are 2+ years old? we have a friend that scripted one time and got banned and he wants to make a return

[late kelp]

rustoria 2x eu lags so much

help

admins

restart needed

cant do a shit

[grizzled sandal]

wtf

[rocky beacon]

NICE LAGS

[little dust]

<@&274971100184576010> my fault for pinging but nobody answered my question earlier I asked how long does it usually take for staff apps to be read?

[sleek drum]

its typically 1 to 3 businesss days thank you for your continued patience

[little dust]

Ohh okay appreciate it

[lyric orchid]

<@&274971100184576010> RESTART!!!!!!

[late kelp]

<@&274971100184576010> restart!

[coral remnant]

ADMINS RESTART 2X PLEASE

[near halo]

RESTART 2X
OR IM GONNA
DO BACKFLIP
IN UR HOUSE

[primal hamlet]

how long has it been down?

[ionic mortar]

#general

[late kelp]

now you cant even join the fucking server

fix yo servers

shit server

[little dust]

It’s restarting braindead

[maiden coral]

I am literally in the Steam group and following on Twitch and neither are appearing in game even after using /auth

[vestal rock]

<@&274971100184576010> Got the best start had crossbow revolver like 12k stone and 2k metal and like 300 scrap. Took train and build a base then server rollebacked and when i joined back i was looted nice server

how do you even make your server that bad

[mild mirage]

I was done by VPN

[lime slate]

How can I get a VPN whitelist on Rustoria servers?

[torn heart]

we don't require vpns to be whitelisted

[surreal eagle]

<@&274971100184576010> kid flew up to our base and he triplled me with sar

[blissful herald]

!report

[marble mantle]

Hey, @surreal eagle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[torpid mason]

Hello a restart for the hallowen maj?

[neat herald]

how to add rustoria server bot on my server?

[minor temple]

You can follow a channel if that was you mean?

[waxen anvil]

The server is live?

Dayli reboot

Halloweeeeeen

[potent glen]

is it online

[waxen anvil]

Not conecting

[proper jasper]

is rustoria monday not connecting for anyone else

[waxen anvil]

😆😆😆😆

[proper jasper]

ok

[marble mantle]

Hey, @shrewd mauve

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[waxen anvil]

What is this client update

No server

[gleaming compass]

why cant i see rustoria 10x on server list?

[waxen anvil]

No rustoria

[broken aspen]

#announcements

[gleaming compass]

i know

its not just me that cant see rustoria servers tho?

[bleak talon]

#oldserverinfo channel

[waxen anvil]

How i connect because i get invalid comand

[silk bobcat]

rustoria is fucked on the new update

cant connect to any of the servers

[toxic valve]

Is it possible to get an amnesty if you are banned for playing on a server, if another 180 days have not passed since the last VAC ban?

[blissful herald]

there are a lot of players already on servers

but yeah seems like a global issue again, players don't see servers and not only ours

[toxic valve]

@blissful herald

[blissful herald]

!appeal

[marble mantle]

Hey, @toxic valve

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[toxic valve]

I'm just wondering if it would be possible to get an amnesty?

[blissful herald]

case by case I guess, but thats up to admin who banned you, so appeal and I guess you will see

[toxic valve]

Have there already been such situations? If so, for the most part, how did it end?

[waxen anvil]

Yo how i update client

????

[toxic valve]

?

refusal or unlocking?

[blissful herald]

close steam - and start it back up, if that doesn't work, try to Verify your Rust files

[waxen anvil]

Wrong connection protocol

How i have to verify rust files

[toxic valve]

@blissful herald Answer please

I'm just worried

[broken aspen]

https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[blissful herald]

we do not give out that sort of information appela and wait

[waxen anvil]

Thank you is updating now

What i get if i buy VIP

[tawdry pulsar]

There’s a grammar error in !mapfiles should fix it !

[blissful herald]

I have no clue how to fix that man

[tawdry pulsar]

Who does 😢

[blissful herald]

@raven mist might have a idea

maybe 😄

[tawdry pulsar]

Okie!

[thick talon]

@naive ginkgo

!appeal

[marble mantle]

Hey, @thick talon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hollow obsidian]

bought vip it aint working left rejoin now 500 player q <@&274971100184576010>been 2mins

[blissful herald]

make a #payment-support ticket and fill the template and guys will assist you there

[hollow obsidian]

u cant q skip me rq

[viral condor]

I just bought vip to queue skip and im not being put thru queue

im behind 400 fucking people

im first one in then get kicked out for steam auth error like tf then i have to buy vip cuz of that and i still cant get in

[hollow obsidian]

same haha

[viral condor]

shits stupid bruh

[wraith roost]

same

[viral condor]

we are literally being scammed what is this

[hollow obsidian]

admins bout to take 30minutes to respond

[wraith roost]

https://tenor.com/view/bryec-hail-bryec-gif-21772753

[hollow obsidian]

when they can jus qskip rq

[viral condor]

ayo now it works for me

I LIED NO THE FUCK IT DOESNT

still behind 400

waittt

woohooo it FINALLY works

[lyric basalt]

@sturdy vessel How can I help you ?

[bleak talon]

@lyric basalt he was there for 2 hours already,he didnt say anything...

[noble terrace]

please make a #payment-support ticket

if you have VIP and are still in queue

[tawny garnet]

When will tickets get reviewed? I had a response and did what was asked

[celest tartan]

Is there a reason why 2x vanilla US is so dead compared to 2x vanilla EU? 11 pop on wipeday with halloween event is weird to see

[stark rune]

Hello, I want to connect to a Battle field server

Help pls

[native cove]

Rtg?

[stark rune]

What RTG means?

[native cove]

Rustoria training grounds

You can find the ip connects on #oldserverinfo

[stark rune]

Thanks a lot 🙂

[native cove]

https://tenor.com/view/so-good-wink-smile-oh-yeah-its-true-gif-24163876

[noble terrace]

RTG is like UKN. We do not have a battlefield PVP server. The closest would be one of the 10x servers.

[hidden rune]

can I speak to one of the admins?

[noble terrace]

whats up

[stark rune]

https://tenor.com/view/moti-hearts-gif-13397020563732153670

[native cove]

Do !verify :p

[hidden rune]

I have a question is there a way we can do it privately

[noble terrace]

you can DM me

you might need to add me as a friend first

[hidden rune]

Ok wrd

[stark rune]

Just past: connect rtg.rustoria.us:28010 on console? @native cove

[native cove]

Oh good question

[native cove]

Ive asked for information regarding console gamers, I’m not entirely sure about this one

[stark rune]

I mean on F1, I'm on PC

[native cove]

Oh right ya then yes xd

Just copy paste that into the f1 console and you’re good to go 😄

[stark rune]

I'm getting a fatal error, I think the server is down. Trying to connect to RTG US connect rtg.rustoria.us:28010

[native cove]

Did you update your game on steam? 🙂

[woven trench]

why rust+ don’t work on eu main ???

[native cove]

Today there was a Halloween update available, I’m pretty sure you need to update your game first give that a go if that doesn’t work then let me know

Close rust > close steam > open it > check for updates on rust and attempt to join server again 🙂

[near halo]

hasnt worked for a while because of perf issues

[modern stirrup]

/report

[marble mantle]

Hey, @modern stirrup

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[woven trench]

😡😡😡😡

[willow hedge]

I’m

[stark rune]

Not working 😦

[willow hedge]

I’m stuck#

On us Mondays

[native cove]

Make a ticket that’s my advice :p

[native cove]

!ticket

[marble mantle]

Hey, @stark rune

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[native cove]

Actually maybe try

#network-support-old

Make a ticket there instead

[stark rune]

We are two people with the same issue

[native cove]

Hmm

Let me see if I can get some advice on this one but still make a ticket #network-support-old staff members there might be more help than I can offer at this assistance

[stark rune]

Thnks

[native cove]

Provide a screenshot on your ticket of the error message you’re getting that could be valuable information to figure out the issue :p

Also just incase* you’re in need of fetching your steam id/url for the ticket you can find it like this

[native cove]

!steamurl

[marble mantle]

Hey, @stark rune

To get your Steam Profile link, follow the steps below:
https://files.rustoria.co/hFQKykzrzrt8T4VBE7hmH8puMWUQBZv8.mp4

[humble iris]

VIP

[stark rune]

Where to send the screenshot?

[toxic valve]

Что за ошибка Bug abuse

[native cove]

That would be through the ticket system I believe when you get a response from a staff member you could potentially send it over to them if required

[stark rune]

Thanks

[toxic valve]

What is Bug Abuse?

[native cove]

No problem just be patient and someone will get to you soon as they can 🙂

[toxic valve]

What is Bug Abuse?

[native cove]

the act of finding a glitch or bug in the game by accident or intentionally and exploiting it for an unfair advantage in the game

Have you been banned?

[toxic valve]

Vsm, I haven't played on your server for almost

[native cove]

Try this

If you have been banned of course

!appeal

[marble mantle]

Hey, @native cove

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[toxic valve]

I don't know, check PM

I hardly played on your server

[native cove]

Ah ok 1 sec

[native cove]

!appealru

[marble mantle]

Привет, @toxic valve

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[native cove]

Follow the steps above

[toxic valve]

The last time I came in for 5 minutes to run and that’s it

[native cove]

Well normally a person would get that due to bug abuse, this can be communicated via the appeal system

[native cove]

My suggestion stands

Make an appeal and hopefully it’ll get fixed for you 🙂

!appealru

[marble mantle]

Привет, @native cove

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[native cove]

Follow the steps above and good luck 🙂

[toxic valve]

My friend got banned for this reason, what nonsense?

[lyric basalt]

What reason ?

[toxic valve]

Bug abuse

Could our PCs somehow communicate when I went to his account to play on another server?

[lyric basalt]

Yeah as Mr Epic sayed tell him to appeal on website https://bans.rustoria.co/

[visual bay]

is it just mine or are the servers not showing up for everyone?

[toxic valve]

I submitted it, but I'm shocked by it

[toxic valve]

@lyric basalt ?

[mental sun]

any admins on

[near halo]

@blissful herald why u kick pp when you're gone for a while

[mental sun]

im banned for ban evasion but ive never been banned

https://steamcommunity.com/profiles/76561199183134802/

[lyric basalt]

Maybe, I am not an admin so I dont know any informations of your ban

[lyric basalt]

Please appeal here : https://bans.rustoria.co/

[mental sun]

kk

[toxic valve]

Understood

[mental sun]

a

[toxic valve]

I lost tickets on the site, how can I log into my ticket that I opened?

[visual bay]

are the servers not showing up for everyone or just me? if they are up any suggestions on getting them to show up for me?

[toxic valve]

@lyric basalt And where can I see the response to my ticket?

[lyric basalt]

on same place where you appealed so on website

[toxic valve]

Sorry, I figured it out

[mental sun]

@lyric basalt i made it

[toxic valve]

How long does it take to get an answer?

[mental sun]

like a week

unless you get premium support for around 100$

[gloomy heart]

whats the limit on turrets per base on us long

[mental sun]

or you can just extrort them

[mental sun]

12

[gloomy heart]

fuck

[near halo]

1 to 3 business days

[mental sun]

#free drumgunner47

[lyric basalt]

Racism is not allowed @mental sun

[visual bay]

are the servers not showing up for everyone or just me? if they are up any suggestions on getting them to show up for me?

[wary karma]

is the halloween event enabled on us mondays?

[near halo]

should be

[near halo]

f1 connect with the client connect found in #oldserverinfo

[wary karma]

thanks

it must just not have happened since i've been playing

[limpid cradle]

Do /outpost not work anymore

[wary karma]

misfits, i meant the candy hunt event, seems it might not be enabled

[lyric basalt]

What server ?

[wary karma]

us monday

[visual bay]

thank you

[limpid cradle]

EU 3x

3x NO BP EU

[near halo]

Not sure should be applied to all severs it happens every hour I believe

[wary karma]

ok thanks again, sorry to bother yoyu

[near halo]

No worries

[limpid cradle]

@lyric basalt 3x NO BP EU

[raven mist]

that has been forwarded to our devs no7

[wet talon]

any mod on

/ticket

[marble mantle]

Hey, @wet talon

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lyric plume]

Hey, just looking if you guys have clan table in this server ? 🇺🇸 2x Monthly US

[primal hedge]

Hey is @void condor here? Ticket 791587

[void condor]

I am indeed, could you pop in waiting for support a moment

[primal hedge]

Yeah

[drowsy palm]

yo, servers are not showing up for me even after downloading the new update. When trying to connect thru f1 I get the notification that an update is required. any help?

[timber bridge]

restart steam and verify your files

[marble mantle]

Hey, @timber bridge

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[tawdry pulsar]

!mapfiles

[marble mantle]

Hey, @tawdry pulsar

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[drowsy palm]

actually worked tysm!

[timber bridge]

np!

[blissful elm]

How do I get rid of my subscription for the servers

I don’t even play rust anymore and it keeps taking out 10$ a month

[near halo]

!cancel

[marble mantle]

Hey, @blissful elm

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[blissful elm]

@marble mantle mine doesn’t look like that I don’t see anywhere for account

!cancel

[marble mantle]

Hey, @blissful elm

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[bleak talon]

you need to get on the website ,log in trough steam account and find the subscription and cancel

https://donate.rustoria.co/

log in here

and then in the right top corner,you press account ,and there will see a little bit down a subscription ,press cancel

[blissful elm]

ok im there im where it says cancel sub and im clicking cancel and nothing is happening

nvm got it

[near halo]

support

i got banned for taking a break

[broken aspen]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[placid hinge]

why my mate getting bannend for no reason

[lyric basalt]

There is a reason in disconnect message

[near halo]

Im getting banned for 12hrs without a reason

Like admins are so slow here

[lyric basalt]

You can tell him to read the rules again https://rustoria.co/rules/vanilla

[near halo]

I dont even have to appael

[raven mist]

Than wait out the ban

[near halo]

Do you think im stupid? I have 7k hrs and 3k on rustoria

[placid hinge]

atleast ban me too then

[raven mist]

Your choice

[near halo]

Die sind bhd lass die

[placid hinge]

like we got eyes

[raven mist]

Thats good

[placid hinge]

👍

[burnt haven]

can you report ppl for insiding?

[raven mist]

No

[charred ingot]

@raven mist
Where can you report?

[raven mist]

!report

[marble mantle]

Hey, @charred ingot

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[compact musk]

is thair night on the rustoria 2xs

[gleaming compass]

heyy idk if its a bug or smth but everyone just got disconnected from rustoria 10x for 0 reason,
just thought id let u guys know

[raven mist]

Will forward

Tnx

[gleaming compass]

np

[stark rune]

Same for me

[raven mist]

What server?

[stark rune]

None of them

Wanted to play RTGs and the are not loading

[raven mist]

Did you update your client?

[stark rune]

3 times

[compact musk]

check drives

[long jasper]

Hey what is ban evasion mean ?

[thin plover]

It means evading a ban on another account that you have

[quartz forum]

dude why is ur guys server rubber banding so hard

[lucid trail]

https://discord.com/channels/274965952116817920/989424320797364224

[flat token]

aye if anyone is active atm I made a ticket for Joe Biden 76561199259201943 on toria mondays. kid is first seen 2 days ago on bm and is aimbotting thru trees

[gleaming compass]

@echo venture server just crashed Rustoria 10 x eu

[iron surge]

10x eu down or what disconected everyone

[gleaming compass]

@thin plover rustoria 10x is down / crashed

@noble terrace

[maiden coral]

Instead of pinging admins... look at #wipe-feed pls.

[gleaming compass]

nahhh

[maiden coral]

[humble iris]

I submitted a support ticket, why did no one respond to me after waiting 5 hours?

[bleak talon]

what happened?

[bleak talon]

?

siym

[humble iris]

I purchased the VIP and chose the wrong server. I need your help to modify it, but I waited for 5 hours and no one responded to me.

[near halo]

Appeals take 1 to 3 business days

[bleak talon]

did you try to #payment-support make a ticket herE?

[humble iris]

@bleak talon store-15477

No one has responded to me for 5 hours. I don’t need it now. Please help me return it to the credit store. Thank you.

[bleak talon]

@humble iris i am afraid you gonna need to wait for an answer,i am very limited in my rights.

[humble iris]

@bleak talonOkay, I'll wait, thank you for replying to me

[bleak talon]

Youre welcome,il try to forward your message.

hope you get help fast.

[drowsy osprey]

hey

[meager gyro]

When is trick or treat on rustoria mondays?

[broken aspen]

Every 1-2 hours

[languid pelican]

Does anyone have online admin? rustoria mondays has a cheater!!!!! , NOT BOGGERS CHEATER!!!!!!!!!!!!!!!!

[broken aspen]

Please use /ticket ingame and do not call out cheaters in chat and please do not spam.

[wraith roost]

https://cdn.discordapp.com/attachments/793952535878434858/1166198878052286515/RUST_2023.10.23_-_22.15.22.05.DVR_-_Trim.mp4?ex=65499e57&is=65372957&hm=f1694030b015192cd8a8d7eebf320cf0406118bb3e1a64e89c6b5f786c7a184e&

like what? this is all you need theres no need to tell someone to use a webiste

@broken aspen

bro is playing csgo in rust lmfao.

[broken aspen]

I am very sorry, but there is not much I can do, someone who is checking/reading the tickets can only help you, I can only advice you to write a ticket using /ticket ingame and wait inside your base until something came out, also please do not call out cheaters ingame.

[mint bronze]

i havent seen any trick or treat event on solo duo trio 5x yet

[frozen ether]

hello

I want to get the whitelist

[molten flicker]

There is no whitelist

VPN are allowed on our server

[thin plover]

whats your steam ID?

no, post it here

yep, the ban is correct

which account is that?

can you post it here

that's nice but it's not the reason why you are banned

because you were banned on another account on our servers before that

cmon, you know which one

do you have that many banned account that you can't remember?

no, you are banned on our servers with your other account

you can make an appeal if you want

yes

you can't be playing here

unfortunate, make an appeal

https://rustoria.co/support/appeal

we'll see with the result of your appeal

but chances are slim

shouldn't be cheating/ban evading, would enjoy it more

but anyway you were also playing with a cheater, so you have a lot going on

[summer belfry]

anybody know how to slove this problem?

[native cove]

Have you attempted to load in again?

If this continues make a ticket on #network-support-old

[molten flicker]

It means that you not be able to download the map file to join the server.

you can ask your friend to send you a copy

[summer belfry]

i konw that, i wanna find the root cause

[molten flicker]

Im not sure it, one of that is you using VPN

[summer belfry]

hardware or software issue,i don't know

[thin plover]

!mapfiles

[marble mantle]

Hey, @summer belfry

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[summer belfry]

thanks all reply

[molten flicker]

[thin plover]

I dm'd you the map file

[summer belfry]

[nimble stone]

I caught a scammer that’s in your guys server

[jovial plinth]

!report

[marble mantle]

Hey, @nimble stone

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[midnight wyvern]

dowloading world 0.0%
how to fix it?

<@&274971100184576010>

[dark radish]

restart game, verify game files etc.

[empty forge]

Hello why when I go to Rustoria I can’t get up but on other servers everything is fine

[stray yacht]

how to file a complaint against a cheater

[hollow current]

Answered in #general

[hollow current]

What does the message say when connecting?

[stray yacht]

I want to file a complaint against a player

[hollow current]

!ticket

[marble mantle]

Hey, @stray yacht

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[hollow current]

Just follow that link there and you can report the cheater 🙂

You can also do it in the game by typing /ticket

Which will show you how to make a ticket ingame

[stray yacht]

Thanks

[fervent marlin]

Yesterday a friend and I played on Monday, ran around with DBS for half a day, and this morning I discovered that I was banned from the servers, I’ve been playing the game grow for 4 thousand hours and have never used cheats or macros. I have a question: why did I get banned? I want to appeal

[icy oasis]

<@&415898423460626432>

[molten flicker]

!appeal

[marble mantle]

Hey, @fervent marlin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[molten flicker]

No need to tag admin if your issue is not extremely urgent.

[icy oasis]

It is extremely, cause someone can raid my base right now🤔

[molten flicker]

Admin don't interfere with the game

[fervent marlin]

he interferes with the game process

[fervent marlin]

just giving a ban on the server

[molten flicker]

If you have any questions about your ban you have the ability to appeal

[ocean thistle]

Thank you for making an appeal. You should receive a response now about this issue. Please connect again in 15 minutes.

[finite lava]

https://ibb.co/7YLS5bh ukn not work

rtg.rustoria.uk:28010

after prefabs error as screenshot

[ocean thistle]

!gamefiles can you try to do this 🙏🏻

[marble mantle]

Hey, @finite lava

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[dull wraith]

!appeal

[marble mantle]

Hey, @dull wraith

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[humble zealot]

!report

[marble mantle]

Hey, @humble zealot

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lament python]

help

cheater on the 2x

[marble mantle]

Hey, @lament python

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[gleaming pasture]

!ppeal

!appeal

[marble mantle]

Hey, @gleaming pasture

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[silk bobcat]

are you guys gonna fix rtg?

[last crater]

!report

[marble mantle]

Hey, @last crater

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[odd lance]

/whitelist

[viral stone]

!appeal

[marble mantle]

Hey, @viral stone

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[flat sparrow]

seems legit to me man

[bleak talon]

Rust + is down on Eu long server

[frigid hull]

@balmy cypress Could i have private chat with you?

[north swan]

!ticket

[marble mantle]

Hey, @north swan

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[river thicket]

good afternoon, where you can apply for an appeal on the razban or at least get acquainted with the evidence

[serene swan]

drag

[river thicket]

I just don't understand why I was banned, it says "Bug abuse", but I didn't do anything like that

[north swan]

!appeal

[marble mantle]

Hey, @north swan

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[north swan]

Use this , I think that might help you!

[river thicket]

Tnx

!appeal

[marble mantle]

Hey, @river thicket

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[north swan]

Press on the link and continue with the informations which are required

[river thicket]

I got it, thanks!

I don't understand how it works...

writes that I don't have a ban

where can I attach screenshots?

help me lps

[north swan]

You sure its a ban? Maybe it was a disconnect for a bug?

Have u tried reconnecting?

[river thicket]

yes, can I show a demo or send you a screenshot?

I don't understand what to do

[balmy cypress]

?steamid

[marble mantle]

Hey, @river thicket

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[river thicket]

76561198905281763

Luke, I love u)

[scenic egret]

!appeal

[marble mantle]

Hey, @scenic egret

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[frigid hull]

@balmy cypress

[balmy cypress]

What’s up @frigid hull

[scenic egret]

i appealed and im still banned but theres no way to prove becuase i just got my pc

so im not sure what tp do

[balmy cypress]

Wait until the appeal has a response, that response is our final answer I’m afraid

[frigid hull]

Could i have private chat with you?

[scenic egret]

alright they did sadly so for me to play on a sever i would need a new account?

[frigid hull]

@balmy cypress I need to have a private chat with you about some important thing.

[balmy cypress]

Added you

[balmy cypress]

That’s ban evasion, you aren’t allowed to play on Rustoria any longer if your appeal is denied and ban still in place

You can play other servers just fine

[scenic egret]

alright thank you

would i ever be able to appeal again?

[finite lava]

"All files succesful checked" but it do not help.

https://ibb.co/94S4ZCm

[near halo]

Мужики срочно

За автокликер банят Ю

Ало

[finite lava]

https://ibb.co/H4pppwM

[sturdy musk]

!ticket

[marble mantle]

Hey, @sturdy musk

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[rotund parcel]

!ticket

[marble mantle]

Hey, @rotund parcel

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[rotund parcel]

/ticket

[marble mantle]

Hey, @rotund parcel

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lyric basalt]

Have you checked DM's from me ?

[eternal aurora]

@stiff widget can you ask Ryan to speak to me and inform him that he has false banned me for a few hundred days

[harsh ridge]

rtg not work

[lyric basalt]

What's wrong ?

[harsh ridge]

rtg no join

fix fast map not work

@lyric basalt

[lyric basalt]

Will forward it to devs

[harsh ridge]

fast

[lyric basalt]

Eu ?

or Us rtg

[harsh ridge]

eu

[lyric basalt]

Error message or what you can see when you try to join ?

[harsh ridge]

idk fix thath shit

[lyric basalt]

Can you try to join ?

[harsh ridge]

nop

@lyric basalt i still cant join... not even in sv list anymore

<@&274971100184576010>

[lyric plume]

Hey, just looking if you guys have clan table in this server ? 🇺🇸 2x Monthly US

[lyric basalt]

I will need to see disconnect message

[harsh ridge]

no u cant test ur self

whene nobody cant join sv how i send u massge idiot

u not even try to fix sv

[lyric basalt]

It's been forwarded to devs

[raven mist]

Calm down lol

No need for that

[harsh ridge]

read what is he saying and tell me what should i say

[raven mist]

He is asking for a disconect message. Parts of troubleshooting to give our devs more to work with

Not that hard

[harsh ridge]

when fix how long

[raven mist]

Not sure

[agile rover]

Hello, I got banned by associations, can you tell me which player is the cheater? We stopped playing with the team which was weird.

[forest moat]

!ticket

[marble mantle]

Hey, @forest moat

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[stiff granite]

bravo les dts xd

!ticket

[marble mantle]

Hey, @stiff granite

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[stiff granite]

!appeal

[marble mantle]

Hey, @stiff granite

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[stark jasper]

!ticket

[marble mantle]

Hey, @stark jasper

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[agile rover]

!appeal

[marble mantle]

Hey, @agile rover

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[vapid fox]

.

[forest moat]

!appeal

[marble mantle]

Hey, @forest moat

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[frozen jasper]

how long does it take to respond to ban appeals?

[feral night]

!appeal

[marble mantle]

Hey, @feral night

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[safe sky]

!appeal

[marble mantle]

Hey, @safe sky

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

1-3 business days

[timid oracle]

!appeal

[marble mantle]

Hey, @timid oracle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lapis bolt]

why i has been banned by playing with cheater by anticheat? vanila 2x.
we are not playing with cheats

[forest moat]

!appeal

[marble mantle]

Hey, @forest moat

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[brazen pike]

servers so lagy

[lucid trail]

https://discord.com/channels/274965952116817920/989424320797364224

[stark cargo]

There is no launch site on the 5x trio us

Can y’all fix this plz

[cloud talon]

how much longer is the ukn server gonna be down? its been like 2 days

[junior quiver]

Hello why was I banned on all servers even though I didn't use cheats ( steam-76561199137721398)

[broken aspen]

!appeal

[marble mantle]

Hey, @junior quiver

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[flat bluff]

Just a idea I had, y'all should add a Minus rep reaction emoji to y'all's discord. So in LFG I can minus rep the guys who just spam jump groups alot better then replying saying there shitters

[wicked monolith]

guys a hacker just got banned but he destroyed my base in half on 10x, any compensation??

literally fly hacking and foundy wiped my base i worked for, can any rustoria members aid me?

[near halo]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

@wicked monolith ^

[stark cargo]

Hey admins there is no launch site on the trio 5x us

Can y’all fix it?

[near halo]

can a admin look at my appeal

[pastel axle]

Can i talk to someone , because i think i have a misunderstanding on my appeal

[flat bluff]

That's wild lol

[sharp hare]

!ticket

[marble mantle]

Hey, @sharp hare

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[dusky pebble]

Can any admin help me? I was banned for "bug abuse", from rustia us small, I was walking around the map when my game simply crashed and when I tried to relog I was banned, I opened a ticket and they denied my appeal, but I have no idea why I was banned (Note : I was using VPN)

Could the VPN have interfered with something? like that, because I have no idea why I was banned.

[stark cargo]

can a admin fix the 5x

there is no launch site

[oblique spruce]

!ешслуе

[near halo]

!ticket

[marble mantle]

Hey, @stark cargo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[spark stratus]

!ticket

[marble mantle]

Hey, @spark stratus

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lucid urchin]

z

[mint bronze]

no trick or treat event

[thin plover]

doesn't seem to be a mistake, shouldn't be exploiting bugs

[frosty spruce]

@thin plover what u bench

[dusky pebble]

Well, I can't prove it, but I'm sure I didn't do anything wrong, I was playing, so I minimized my game and went to discord to reply to a friend, then I went back to rust, and when I tried to move forward it crashed and when I tried re-entering the server was banned.

[thin plover]

the ban is correct, you were exploiting a glitch, it has nothing to do with your VPN or your game crashing, you were banned

[ripe spoke]

So I just got invited to duo with someone on rustoria mondays

and turns out he was cheatin

legit 15 minutes into playin he got banned

[thin plover]

make an appeal

[mint bronze]

hello, also certain monuments arent resetting loot

[woeful stream]

how do i makee an appeal

[dusky pebble]

Ok, is there any way to prove the opposite, maybe with the rust report or something like that? Because if not, unfortunately I will have to accept this unfair ban.

[lucid trail]

!appeal

[marble mantle]

Hey, @lucid trail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[thin plover]

no, you know which bug you were exploiting, you appeal and it was denied. learn from the situation and do not do it again.

[vital lance]

i need support

can anyone help me find e girls for my rust guild

[gilded silo]

!appeal

[marble mantle]

Hey, @gilded silo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[old minnow]

any admins online id like to report a player on rustoria servers he is spinning

[near halo]

!report

[marble mantle]

Hey, @old minnow

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[old minnow]

i made one just wondering if there is an admin working on it

shouldnt be hard he is spining on a 4hour old account

imo people with low hours shouldnt be allowed on rustoria

is there an admins around to look at my ticket? :/

[sleek drum]

Please allow 1 to 3 business days for a response

[old minnow]

respectfully asking. are you serious?

[sleek drum]

I understand you are frustrated but we do have 27 active servers. With 1000s of players all often making tickets and reports. Every report is dealt with high level of care, attention and thoroughness. We do aim to get to tickets as quickly as possible sometimes there can be a small delay but we are humans trying our very best to help the community.

[old minnow]

you cant be

you guys are usually quick with it though i trust it will be looked at soon and dealt with

thanks for the information @sleek drum

[sleek drum]

of course thank you for your continued patience and understanding

[old minnow]

whole server calling him out

[sleek drum]

calling cheaters out in chat is never the right idea

[old minnow]

ik

i never did that

im just saying other people are

[thin plover]

well now that we know that person has been called out, people shouldn't be surprised when our investigation are not done properly and they don't get the answer they are looking for

[mint bronze]

hey fix the 5x solo duo trio server no trick or treat event

[urban matrix]

hello can the admins answer reports on US mondays got a blantant hacker right next door to me cant even go outside

[lilac swallow]

hey

@thin plover I cant get onto any servers it says go to discord and talk to you

[thin plover]

whats your steam ID?

[lilac swallow]

one sec

76561198417915800

[lilac swallow]

there you go

[thin plover]

ah yes, can you join #368790610783764480

[lilac swallow]

ok I did

[placid harbor]

I use vpn but won't let me access the server

[thin plover]

whats your steam ID?

[placid harbor]

76561199381282825

[placid harbor]

Can you help me take a look

[thin plover]

is that your friend or you?

[placid harbor]

This is my friend

Because we are in China, he can't use discord.

[thin plover]

is that your friend only account?

[placid harbor]

This is my friend on the team, 27 of us.

76561199145029886 This is my account.

[thin plover]

I know but is this is only account?

[placid harbor]

Right

[thin plover]

your friend is brand new to Rust?

[old minnow]

hes on a 4hour account, already been called out for hack by 5 + diff people im sure the investigation wont be hard

very obvious i shoulda clipped it

[gloomy nova]

Guys can you help me or an admin? My rust is stuck on the map and wont let me spawn back in

I've tried restarting rust and pc

[old minnow]

ticket still is not resolved... :/

[placid harbor]

Yes, he is a novice.

[gloomy nova]

Anyone ?

@thin plover

My in game nam is Beameddown

name

[thin plover]

answered it

[old minnow]

ty

[placid harbor]

Can you help my friend to contact with the prohibition?

[thin plover]

yes Im looking into it

[old minnow]

i never said anything in chat btw

u can check my logs

[thin plover]

not you, but other people

[old minnow]

ikik its sad

[thin plover]

I just said it as a general thing

[old minnow]

okk thanks mate

[thin plover]

we can investigate if people are going crazy in global chat and calling them out

they will log off

[thin plover]

your friend should be good to connect

[placid harbor]

yeah

[placid harbor]

Can my friend use the accelerator to access the server now?

[thin plover]

tell him to connect in 10 minutes

[placid harbor]

Okay, thank you. I love you very much. I'll give you a like.

[thin plover]

haha no problem

[placid harbor]

Dear administrator, my teammate online using vpn is prohibited from accessing his 17-bit ID

[placid harbor]

76561198283542040

Dear administrator, my teammates are prohibited from accessing the server when using vpn online.

[near halo]

Does anyone know why my rust keeps crashing and freezing my whole pc on finalizing world when loading into a server

[sleek drum]

try verify integrity of game files in steam

right click rust and go to properties

go to installed files

then click verify integrity of files

[icy mountain]

yo wtf is up with servers

[sleek drum]

what do you mean?

[fallow token]

ur servers fucking blow thats what he means

[sleek drum]

well thats not very nice.

[fallow token]

heh.

[gloomy nova]

Can someone please help me

I'm stuck on waking up nothing is waking meup

[fallow token]

what server are you playing on?

[gloomy nova]

Us Long

[fallow token]

ohh i see the issue here r u on a rustoria server?

[gloomy nova]

yeah

[fallow token]

yeah so they got really bad servers you should try something like stevious us large instead

[neat pumice]

Find something else to do with your time please.

[gloomy nova]

Monogolic can you help me

[fallow token]

hey!!! good morning!

[neat pumice]

Have you already tried spamming alt before trying to wake up?

[gloomy nova]

yeah g

spammed everything

[neat pumice]

Alright, please make a ticket here: #network-support-old and we'll do a bit of troubleshooting 🙂

[tame niche]

hello everyone my friend was banned for cheat detected

although he does not play with cheats, you can unban him

[neat pumice]

What's their steam ID?

[low flint]

!ticket

[marble mantle]

Hey, @low flint

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[low flint]

hello

[sleek drum]

HELLO

[low flint]

anyone available?

[sleek drum]

Woops caps

how may i help you

[low flint]

the rustoria server I am playing on is not showing up on my list after the game logged me out

for 30mins now

while my team plays

[sleek drum]

have you restarted rust

which server

[low flint]

three times

US Medium

[sleek drum]

connect medium.rustoria.us:28010

hit f1 and put that in there

hit enter

[low flint]

thank you

[sleek drum]

np

[small sequoia]

loading into toria long and i got disconected for "hacking"

it says nothing else just hacking

[sleek drum]

!appeal @small sequoia

[marble mantle]

Hey, @small sequoia

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[small sequoia]

im not banned though

[sleek drum]

please make an appeal

[small sequoia]

i never play rustoria its my first time loading in in like 9 months

i dont play this server im just loading in for the first time in ages and i get kicked for hacking

[sleek drum]

unfortunately theres nothing that can be done until you make an appeal

[placid harbor]

I am in China and my friend uses vpn to access the server, which is prohibited..

Can you help me?

I was banned because of my vpn login.

[molten flicker]

!appealcn

[marble mantle]

您好, @placid harbor

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[placid harbor]

!appealcn

[marble mantle]

您好, @placid harbor

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[placid harbor]

我申诉了 多久能得到回复？

[placid harbor]

我申诉了 多久能得到回复？

How long will it take for me to get a reply?

[sleek drum]

1 to 3 business days

1 至 3 个工作日

[placid harbor]

你是中国人吗？

[sleek drum]

不，我正在使用翻译器

[placid harbor]

okay

Could you help me deal with it?

[sleek drum]

不，我不能，您必须等待上诉

感谢您的耐心和理解

[placid harbor]

okay

好的

[ebon mist]

76561198374593270 cheat rustoria mondays

[sudden bear]

Hello, why the ban? rustroia.co 2x vanilla Take a break https://steamcommunity.com/profiles/76561199411412977/

[sleek drum]

!appeal @sudden bear

[marble mantle]

Hey, @sudden bear

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sleek drum]

!ticket @ebon mist

[marble mantle]

Hey, @ebon mist

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sudden bear]

Why was I banned? what is the reason for Take a break @sleek drum

And how long is it, and for what?

[broken aspen]

!appeal

[marble mantle]

Hey, @sudden bear

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[broken aspen]

If you think your ban is unfair

Then please appeal there.

[red flower]

dick from the mountain uses bugs

[unique dew]

what

[broken aspen]

!report

[marble mantle]

Hey, @red flower

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[pale cave]

i wait 13 days suppost can you answer?

hello

[noble terrace]

13 days for what?

Appeal?

[pale cave]

I was given a ban for a month 13 days ago

I wrote to support and they didn’t answer me

wtf

[noble terrace]

?steamid

[marble mantle]

Hey, @pale cave

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pale cave]

you need my steam id?

can i write hier&

?

[noble terrace]

Yes

[pale cave]

76561199140727626

this

[noble terrace]

Hi, your appeal was responded to 3 days ago.

[pale cave]

I don’t see our support chat, what should I do?

[noble terrace]

You can revisit the same website to view your appeal history: https://rustoria.co/support/appeal

[pale cave]

Do you know what they answered me?

цеа

wtf

Why was I forbidden to blow my epilitsa? I was banned for no reason

appeal

[noble terrace]

Your appeal was denied, which means your ban was found to be correct

You were banned for bug abuse

I will pass your appeal along to the banning admin for review again, but appeal decisions are typically final

[sterile oxide]

How I check when wipe of eu main

[cursive kayak]

@sterile oxide

:flag_eu: EU Main

IP: connect main.rustoria.uk:28010
Next Wipe: <t:1698328800:F> (<t:1698328800:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for Next Map

[sterile oxide]

than you plan

Olan

Than you

Server ID

[boreal bluff]

hi

how do i make a request to be able to play with vpn

hotspot from my phone to be exact

[unique river]

hello i found a cheater on rustoria EU medium

hes esping and aimbotting

his name is farmer bob

[molten flicker]

VPN is allowed on our server, you can try connect it

[molten flicker]

!report

[marble mantle]

Hey, @unique river

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[daring folio]

how I can deactivate my subscription on EU medium

[boreal bluff]

oh okay thx

[molten flicker]

!cancel

[marble mantle]

Hey, @daring folio

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[daring folio]

Thank you

[lament python]

cheater

[marble mantle]

Hey, @lament python

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lament python]

ive used /ticket

admins can yall ban him or sum

[spiral grail]

!appeal

[marble mantle]

Hey, @spiral grail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fresh tide]

CAN Admins please check eu medium its a fcking cheater zerg over there XD

[bleak talon]

!appeal

[marble mantle]

Hey, @bleak talon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[broken aspen]

!report

[marble mantle]

Hey, @fresh tide

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[broken aspen]

Please do not call out cheaters

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[broken aspen]

!report

[marble mantle]

Hey, @rocky needle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[broken aspen]

Please do not call out cheaters in chat

[rocky needle]

He seems to be getting ready to go offline

[karmic lantern]

!report

[marble mantle]

Hey, @karmic lantern

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[strange saffron]

Why am i on 1400 ping on 5x??

only server i've got the issue on

[near halo]

You can make a ticket in #network-support-old

[near halo]

Weird how it’s only one server

[strange saffron]

sure thing

[fierce surge]

!appeal

[marble mantle]

Hey, @fierce surge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[winter parrot]

@ wrong guy

[teal lintel]

!support

how do i report this kid usin some sort of reacgh cheat lol just got bone knife from like 15 m away

[pine stone]

!report @teal lintel

[marble mantle]

Hey, @pine stone

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[severe sinew]

!appeal

[marble mantle]

Hey, @severe sinew

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[north swan]

!report

[marble mantle]

Hey, @north swan

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sly ruin]

Hello management, my friend just purchased the VIP for our server and received a node ban. Please manage to resolve this for my friend 76561199254389059

[umbral dust]

!ticket

[marble mantle]

Hey, @sly ruin

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[marsh hawk]

hello are there any admins on i can talk to

!appeal

[marble mantle]

Hey, @marsh hawk

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[pulsar crow]

!ticket

[marble mantle]

Hey, @pulsar crow

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[tepid briar]

https://steamcommunity.com/profiles/76561198890858200/

I need help

[ancient dune]

What with?

[tepid briar]

with consideration of unreasonable hacking

[coral pumice]

ive had high ping on rustoria sea long all of a sudden for like 4 days now maybe is smthn wrong? it used to sit around like 60 now 300+ sometimes drops to 120

[fossil igloo]

Just routing issues, you can make a network ticket #network-support-old and we can see if we can help you

[lyric basalt]

!appealru

[marble mantle]

Привет, @tepid briar

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[karmic thorn]

I didn't do anything. Why does it show that playing with hackers was banned?

😫

hello are there any admins on i can talk to
!appeal

!appeal

[marble mantle]

Hey, @karmic thorn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[burnt stag]

Уважаемая администрация! Меня забанило на сервере EU MAIN когда я заходил на сервер! Шла загрузка карты после появилась надпись hac

[ocean thistle]

Hello there, your appeal/issue was resolved 13 minutes ago. Please try to reconnect. If you have any trouble, let me know

[fervent marlin]

@ocean thistle you unbanned me on Monday but not on Maine

[ocean thistle]

!steamid

[marble mantle]

Hey, @fervent marlin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fervent marlin]

76561198892579986

[ocean thistle]

Resolved again, please wait 15 minutes. Next time please appeal Thank you

[icy oasis]

.

@ocean thistle

[ocean thistle]

?

[icy oasis]

i mean he already appeal

2 days ago

and u probably unban him only on Eu Monday

not on all Rustoria servers

[ocean thistle]

It was due to VPN :)

[icy oasis]

ok 🥰

[ocean thistle]

Unfortunately it may happen again due to VPN because of how VPN works, so make sure to appeal

[static quest]

How can i check what vip I have

[dark radish]

log into the VIP donate website, click on your profile and see what purchases you have made

https://donate.rustoria.co/

[cosmic stream]

I need to help my friend complain

！appeal

!appeal

[marble mantle]

Hey, @cosmic stream

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[silk sable]

good afternoon, banned for no reason for cheats, I would like to get unban

banned about a year ago

[molten flicker]

!appeal

[marble mantle]

Hey, @silk sable

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[verbal cargo]

Good afternoon, why am I automatically charged a monthly VIP entry fee? How to cancel it.?

[broken aspen]

!cancel

[marble mantle]

Hey, @verbal cargo

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[verbal cargo]

!cancel

[marble mantle]

Hey, @verbal cargo

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[verbal cargo]

Thanks

[swift bronze]

hi

[sterile oxide]

How do I check eu main contract IP

[cursive kayak]

@sterile oxide

:flag_eu: EU Main

IP: connect main.rustoria.uk:28010
Next Wipe: <t:1698328800:F> (<t:1698328800:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for Next Map

[pulsar fox]

why always stuck at downloading world 1.8%

and this

[pulsar fox]

can someone help?

[lone hinge]

!gamefiles if this doesn't help, @me

[marble mantle]

Hey, @pulsar fox

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[pulsar fox]

already tried before i saw that on google

[broken aspen]

Yes, like he said verify your gamefiles, the other possible way is to delete all maps in your maps folder of Rust

[pulsar fox]

already tried that too huuu

[broken aspen]

Weird

[lone hinge]

Give me 2 minutes, I'll dm you

[late glen]

who can help? I was kicked out of the server because of cheats, but I didn't have cheats and I didn't cheat, most likely because I came in with a vpn. Help solve the problem

[pulsar fox]

lemme try verify again

[broken aspen]

What is the exact reason?

[lone hinge]

!appeal

[marble mantle]

Hey, @late glen

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[broken aspen]

Just "Cheating"?

[late glen]

ye

[broken aspen]

!appeal

[marble mantle]

Hey, @late glen

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[broken aspen]

If you think your ban is unfair or random, please appeal there and you will receive a message in 1-3 business days

[late glen]

what next?

[lone hinge]

Sent you a DM

[lone hinge]

After waht tinky has said there are only 2 results: 1) your ban will remain 2) you'll get unbanned

[broken aspen]

Now you play the waiting game

@pulsar fox do you have enough space on your drive?

[pulsar fox]

yeaa alot

[lone hinge]

DMs

[hearty brook]

What can I do to get me unban?

[broken aspen]

Only by appealing

Did you write an appeal?

[hearty brook]

No

[analog pumice]

!MAP VOTE

[marble mantle]

Hey, @analog pumice

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[broken aspen]

!appeal

[marble mantle]

Hey, @hearty brook

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[broken aspen]

Follow this.

[hearty brook]

Ok

[rapid tinsel]

Hello dear support, you banned me 2 years ago, but im still dont have vac, its miss ban

[sullen owl]

Same map on the EU Hardcore??

[rapid tinsel]

can you please unban me ?

[blissful bear]

пон

[ornate terrace]

why is there a 1500 people ahead of me

eu main

why the server pop not getting bigger

[broken aspen]

!appeal

[marble mantle]

Hey, @rapid tinsel

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[broken aspen]

Please send an appeal.

[rapid tinsel]

okay , moment 36 month ago you banned me)

[ornate terrace]

why eu main server pop not getting bigger stuck 400 pop

we just cant get in

[broken aspen]

!slots

[marble mantle]

Hey, @ornate terrace

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[rapid tinsel]

Im send appeal, 36 month ago you banned me, but now im comeback to rust and want play with my friend, can you please check my acc and unban(

[broken aspen]

So you already did an appeal?

[rapid tinsel]

yes, sure i see my ban 36 month ago on 10x server. But im not hacker bro, check my steamprofile

[broken aspen]

Please give me a moment

[summer belfry]

Why did I buy VIP and still can't get into the server

[violet nest]

same

steam auth timeout right?

with vip

[summer belfry]

yes

Steam auth timeout

[gritty basin]

same

[pulsar pulsar]

help

[violet nest]

Nice Vip

[pulsar pulsar]

why im vip

vip not join srer

why

[honest goblet]

i have vip steam auth problem

[broken aspen]

If you have send an appeal and your appeal have been declined then I am very sorry for you but I cannot help you, but if your appeal is accepted you should get unbanned. If its still pending then please have patience

[honest goblet]

hello admin please fix