#support

1 messages · Page 343 of 1

ocean thistle
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Thank you for the report heartoria

zenith hawk
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<@&274971100184576010> gyus can you do something with queue on eu long

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because i didnt see any extra slots

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queue its about 80 gyus

jagged escarp
marble mantleBOT
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Hey, @zenith hawk

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

zenith hawk
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ok how many queue it need to increase

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<@&274971100184576010>

jagged escarp
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you dont need to tag admins 🙂 As it says above, the slots will automatically increase or decrease depending on the queue, but there is a hard limit to ensure best performance / user experience

zenith hawk
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i cant show how many queue i have but i think that enough to increase

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@torn bronze how you can see nothing changes

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@jagged escarp

sage fiber
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who is owner/main admin ?

minor temple
sage fiber
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is it normal to ban a player and tell him "you have gaming history/or cheating" wtf does it mean

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admin named marc banned me like that and i dont know what he fucking wants from me !

minor temple
buoyant pendant
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i made a ticket and received this : hey there, I've went ahead and removed the player from the server for now and will deal with them outside of the server.
my ticket was about a cheater, but i just want to know if it mean he or they was cheating?

vapid zephyr
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They are removed regardless

buoyant pendant
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just wondering cuz in normal time it say, he was cheating he's banned. no more, this time is different, just wanted to understand what it mean

vapid zephyr
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I’m not sure exactly, but the player has been removed

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So if they were cheating or not, they shouldn’t bother you

buoyant pendant
#

ok thanks

zenith hawk
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how long does the ban last bug abuse

vapid zephyr
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Depends

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Usually if you try to load back in there should be a timer

empty sonnet
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admins I need help I stand in line 3 times 300 people kick me from the server for unknown reasons that is just like that, please help me I really want to play(

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<@&274971100184576010>

topaz cairn
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dont need to tag all admins

empty sonnet
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But unfortunately I can't buy, I have restrictions on buying in my country

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<@&274980199668645888>

blissful herald
empty sonnet
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I'm sure there are ways

blissful herald
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

blissful herald
#

Thats the only way, if you do not want to sit in queue

empty sonnet
#

I can't replenish the balance of rastoria since I'm from Russia

blissful herald
calm river
#

@blissful herald

blissful herald
marble mantleBOT
#

Hey, @calm river

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

empty sonnet
#

I have no friends outside of russia hd(

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help me 1 time please

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I have friends on the server, I really want to play with them

blissful herald
empty sonnet
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so I get thrown out 3 times I have already defended 750 people in the total score

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can't you fix a bug that throws people off the server?

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why me

blissful herald
calm river
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You can log into the voice chat in discord @blissful herald

blissful herald
empty sonnet
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why then does this not happen on other servers)?

blissful herald
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steam Timed out is not a server issue

empty sonnet
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why can you give others the opportunity not to stand in line and I don't, what am I worse for?)

blissful herald
empty sonnet
blissful herald
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ja uze skolko raz tebe govoril, nemozem tebe pomoc, nado sidet ocered kak i drugije

empty sonnet
#

pochemy dryg

woeful pond
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i have encountered cheaters how do i go about reporting them to admins

blissful herald
marble mantleBOT
#

Hey, @woeful pond

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tardy turtle
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what bug is it everyone is getting banned by?

vapid zephyr
tardy turtle
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people getting banned for bug abuse

vapid zephyr
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Ooh

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Obviously we won’t say what it’s for 😄

tardy turtle
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is there any current building mechanices that are considered bug abuse=

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?

vapid zephyr
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We don’t want people abusing it

vapid zephyr
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You can’t do it by accident

tardy turtle
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yeah but how am i gonna know if it is and you cant say

vapid zephyr
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You would know

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Trust me

tardy turtle
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is offset bunker and pixel bunker considered bug abuse?

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or the concret baricade gap or with the bear rug

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@vapid zephyr

vapid zephyr
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Not sure exactly what you mean 🥲

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If you think you shouldn’t be doing it, I probably wouldn’t

tardy turtle
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like i have always used them on other servers

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never had issues

hexed nimbus
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if you can build it in the normal build way by going back and forth with foundations or aligning them by sight there is nothing against it

vapid zephyr
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Or are you just being cautious

tardy turtle
tardy turtle
vapid zephyr
#

Ahh all good

slim mountain
#

good evening, dear friends. what the fuck is kicking from your server for a simple alt+tab. and even after the kick, you have to stand in line. i fucked her up to stand because it's already 3 times

empty sonnet
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GIVE ME VIP I KICK 4 TIME

merry osprey
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why is there no car spawns

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like wtf on eu long

thin plover
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people probably have them all already

merry osprey
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no

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no one has cars

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like they dont spawn any more

pseudo vault
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did you go to all 400 players and ask them or something how do you know lol 😂

merry osprey
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i have been running the road the hole day with a horse like 0

gritty vine
#

!report they pass through the wall they are making bug

marble mantleBOT
#

Hey, @gritty vine

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

#

Hey, @native jetty

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

daring turret
#

If I make a clan on the website will I be able to see my clan mates on the map ? Similar to clan tables in other servers

vapid zephyr
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Like in garages, compounds, etc

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The spawns aren’t infinite

dense ridge
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helo team i am ban from rustoria sever 17d but i would like ban 0d can fix thank

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@echo venture @wind badger

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@noble terrace

vapid zephyr
marble mantleBOT
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Hey, @dense ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

neat bronze
#

hey i joined the server for the first time and as soon as i loaded in i got banned for hacking

vapid zephyr
marble mantleBOT
#

Hey, @neat bronze

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

neat bronze
#

sure

fossil elbow
#

hi i was in outpost with alot of scrap and fertilizer selling it and lagged out and when i loaded back in just 2-3minutes later my inventory was empty i want to know what happened because ppl can loot you in safe zones i didnt die and i didnt remove the loot from myself?

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cant loot u in safe area

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i want to see if a mod can help me

noble terrace
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There is a bug right now that allows you to be looted in safe zones. Please create a ticket and we can look into it further.

noble terrace
marble mantleBOT
#

Hey, @fossil elbow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fossil elbow
#

!ticket

marble mantleBOT
#

Hey, @fossil elbow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

willow hedge
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how do i report for cheating

noble terrace
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Same ticket system as above

near halo
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!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

celest patio
#

!appeal

marble mantleBOT
#

Hey, @celest patio

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thorn bison
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Hello. My mate Kleriker is banned from small. Why?

ocean thistle
tranquil sandal
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Hey guys, there is a huge mistake .. i got banned for hacking

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and i never hacked ..

ocean thistle
marble mantleBOT
#

Hey, @tranquil sandal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

winter gyro
#

Hi, I got a server ban for hacking , can you unban me? this is a mistake

ocean thistle
marble mantleBOT
#

Hey, @winter gyro

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dull bobcat
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can i get unbanned please i have 9 hours 46 min left

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i dont want to bug anyone i have time to play the game and id love to play the wipe

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i was banned while playing with a village

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and i lived in my own seperate base

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i didint know the guy was cheating

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i been so long and i dont get that much time to play bc of work and stuff

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any admins

sage heron
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who is admin

ocean thistle
dull bobcat
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yes but no response

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i mean it been 7 days almost

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any chnace i get unbanned ealry

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in 9 hours its gonna be midnight

ocean thistle
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Hey there you received a response 6 days ago

dull bobcat
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where can i check

ocean thistle
dull bobcat
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so i would have to wait?

ocean thistle
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Correct

dull bobcat
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is it possible you can make an exception

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i basically waited 7 days

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its past wipe day

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already and i just want to play 😦

ocean thistle
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Unfortunately, I am not the admin in charge of your ban or your appeal. However, I can try to reach out to them and see, but it would most likely stay or your ban would be expired by that time

dull bobcat
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could i know who got me banned ?

ocean thistle
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No, sorry. It's not known for a reason.

dull bobcat
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if you could please ask them then that would be much appreciated i just am so bored and would love to play on the server

ocean thistle
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I will forward it, but I cannot promise anything again. I do wish you the best of luck heartoria

dull bobcat
frosty remnant
#

HOW DO I OPEN TICKET FOR CHEATER

near halo
marble mantleBOT
#

Hey, @frosty remnant

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

strange rapids
#

!report

marble mantleBOT
#

Hey, @strange rapids

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

frosty remnant
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TY

tiny meteor
#

adm

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i need help

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player kipo play in hacking

hardy sandal
marble mantleBOT
#

Hey, @tiny meteor

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tiny meteor
#

i give

hardy sandal
# tiny meteor i give

you can also f7 report the player try not to call them out in chat though as they might toggle off / make it harder for us to ban them.

#

admins check tickets out ASAP so please be patient 🙂

fiery spoke
#

can i get in a call with an admin rq

toxic shard
twilit jackal
toxic shard
#

I see steam generating a lot of session related errors currently

lament vector
#

hello, can i report racism here

toxic shard
marble mantleBOT
#

Hey, @lament vector

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

granite garden
#

!appeal

marble mantleBOT
#

Hey, @granite garden

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vague edge
#

Admins you can ban autoclickers

granite garden
#

How long does it take to view appeal?

bitter valve
hexed nimbus
bitter valve
#

@toxic shard

hexed nimbus
#

try to verify your gamefiles

short crag
#

i got banned liek 5 months back when will i be unbanned

hexed nimbus
short crag
#

yea they told me it wasnt false ban not when i will be unbanned and cant make anorher appeel

hexed nimbus
#

what was the ban for ? what reason

short crag
#

assosiacion but not on rustoria it was a while back when i started olaying rust played with a legit cheater and got banned apperly for rustoria but only relisde couple months back

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ddint know he was cheatingb

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jst wondering when ill be unbanned

half bough
#

admin i submitted report regarding a hacker

hexed nimbus
#

well thats something for admins as i recall playing with a cheater usually is 7 day if its the first or second time after that i could be more but if you willingly played with him and knew about it it could be longer and if it happend ofter in short time it could end up being a perm but a admin would be able to tell you that. @noble terrace maybe able to look if she not to busy

half bough
#

please respond asap

hexed nimbus
short crag
#

can i dm him ?

hexed nimbus
#

she is aware now she will read it and respond when she can.

short crag
#

alr ty my man

half bough
hexed nimbus
half bough
#

okok

noble terrace
marble mantleBOT
valid matrix
#

!appeal

marble mantleBOT
#

Hey, @valid matrix

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

short crag
fiery spoke
#

@toxic shard
got banned for no reason wasnt even on appealed and got denied

toxic shard
#

once the appealed is reviewed and denied it's over

fiery spoke
#

@toxic shard sorta stupid ngl

toxic shard
formal sail
#

is there a reason that the server is disconnecting people

earnest frigate
#

What is this? I can’t log into the server, I’ll go count first.

formal sail
#

my entire team is disconnecting at random times

uncut dagger
#

hey @toxic shard i sent you a dm dont wanna discus it in open chat

toxic shard
marble mantleBOT
#

Hey, @uncut dagger

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
noble terrace
vague edge
#

what the hell is wrong with your server

#

admin

noble terrace
warm patrol
#

yo Jyrcella the 2 weeks for my ban is over but i still cannot connect

noble terrace
warm patrol
#

76561199066937078

noble terrace
# warm patrol 76561199066937078

The system is frazzled because you were spam connecting right as the ban timer expired. Just stop trying to connect for 10-15 minutes and then try again

#

You should be fine after that ThumbsUporia

warm patrol
#

OK THANKS I JUST WANT TO PLAY RUSTORIA!

lavish gull
#

hi, Is it possible to join with rust pirated version?

ocean thistle
plucky grail
#

@noble terrace

#

Thank you.

noble terrace
sacred marten
#

how do i report a cheater i have video of them screensharing cheats

vague edge
noble terrace
noble terrace
marble mantleBOT
#

Hey, @sacred marten

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sacred marten
#

ty

lament python
#

hello

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any admins mate

gaunt cave
#

hello i need admin <@&274971100184576010>

torn heart
gaunt cave
#

so um there are to guys body blocking me in a vent at outpost and i want to do my thing go to base and finish my day

#

i am so tired

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i will appreciate if i get some help because i need to go

tired magnet
#

@ancient dune now they got banned, like i said, i'll give them a week and they get banned ... Now they are banned

gaunt cave
#

its extremely urgent

delicate lava
#

anyadmin on line?

#

i played whit hacker? baned me?

ancient dune
ancient dune
marble mantleBOT
#

Hey, @delicate lava

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

delicate lava
#

can admin help me

ancient dune
#

Please appeal at our website

gaunt cave
#

gg ig

gaunt cave
unborn crag
#

EU Medium When is the next erase？

ancient dune
ancient dune
timid coral
#

hello

gaunt cave
#

than waiting

ancient dune
#

not really no

ancient dune
delicate lava
#

@ancient dunehello,help me,plese

#

i dont know why

ancient dune
#

it will be reviewed when the banning admin is available

delicate lava
#

I have applied and I am currently raiding someone else's base

#

I need to go online!

north bone
#

Was the server banned for no reason? Why

delicate lava
#

.co eu main PWH

#

All of my teammates are playing with hackers, and there are no major hackers

near halo
#

explain that in ur appeal!

delicate lava
#

I have explained my situation and I am very confused now

#

I really need an administrator to help me now

#

I can't eat now, I can't rest properly, it's like a stone stuck in my throat

hexed nimbus
delicate lava
#

I can't breathe, I feel like this is happening inexplicably

#

I can't wait for 1-3 days, I'm dying

hexed nimbus
#

Well only advice I can give you is be careful who you play with. If it was for playing with a cheater it will be a temp ban not perm

twilit jackal
#

at junkyard

near halo
#

!report

marble mantleBOT
#

Hey, @twilit jackal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
hexed nimbus
#

Don’t call out in public the can read aswell make a ticket 👆

maiden acorn
#

!ticket

marble mantleBOT
#

Hey, @maiden acorn

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

maiden acorn
#

Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown.

twilit jackal
maiden acorn
#

A message appears and all tickets cannot be created.

twilit jackal
#

but hes flying

#

and insta shooting people

maiden acorn
#

Even after waiting for 30 minutes, the ticket is not created

ocean thistle
maiden acorn
#

yes

#

350mb video

naive kindle
hexed nimbus
# twilit jackal i didnt

You posted his steam Id the can see that aswell and that makes checking useless in that case as the will turn there cheat off most likely. Always use the website above or the ingame command

ocean thistle
# maiden acorn yes

That's most likely why. You can mention the player's name or steamid, and upload the clip to youtube or streamable

maiden acorn
#

ok, I will try again thank you

ocean thistle
#

No worries, thank you

delicate lava
#

Hai, hi,can you help me ?

north bone
#

Is my appeal handled by the administrator

ocean thistle
#

Oh wait

#

Can I have your steamid? @delicate lava

#

!steamid @delicate lava

marble mantleBOT
delicate lava
#

Yes, of course

ocean thistle
willow echo
#

This is my teammate

#

Hai

ocean thistle
#

Thank you Cloth

snow eagle
#

I've filed an appeal, take a look

ocean thistle
#

I've forwarded your appeals to the banning admin.

#

Please be patient while you wait for a response, thank you

delicate lava
#

Okay, thank you

snow eagle
#

Please when can I replyBlobNervous BlobNervous BlobNervous

ocean thistle
next canopy
#

PLEASE ADMIN LOOK AT MY ACCT JUST LOST 5 AK SETS TO A CHEATER THAT WE HAVE DISCORD PROFF THEY ARE CHEATING

#

Ticket #a6f053

near halo
#

Hello, a friend of mine bought a new PC, rast called him to the rustoria, but he kicks because of hacking?

ancient dune
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
near halo
near halo
# ancient dune !appeal

The site writes when submitting an application that I was banned 4 months ago, although at that time I didn't even play rast, since it wasn't there

formal sail
#

done network support ticket 2 hours later still disconnecting

lament python
#

helllo admin

ancient dune
ancient dune
lament python
#

the locked crate is bugged

near halo
lament python
#

oil rig isnt getting crate the crate is in sky on the ocean

#

oat

#

hello

#

@ancient dune

ancient dune
#

We don’t interfere with gameplay, report the bug to facepunch using f7

lament python
#

bruv i wanna take oil but ok

near halo
near halo
#

I made an appeal but no one respone its been a day and 6 hours !!

uncut peak
#

hey

torn heart
uncut peak
#

can i get an admin to check my ticket on Rustoria Main

next canopy
#

@torn heart pls

#

open my report

torn heart
next canopy
#

its been 2 hours of them shitting on us

#

i have discord proof of it

#

aswell

lean stump
crystal acorn
#

i get banned for "hacking" and i dont knowwhy

#

where can i make a ticket or something

#

!ticket

marble mantleBOT
#

Hey, @crystal acorn

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

crystal acorn
#

!appeal

marble mantleBOT
#

Hey, @crystal acorn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

crystal acorn
#

bro i get banned for no reason at all

#

can some one help me

brisk bluff
crystal acorn
#

te

#

yes but i had a big raid with my team right now

#

i dont use nothing to cheat bro wtf

#

i buy a buy to play the server and get banned for nothing, y ger responde to 1-3days when the server its dead ond that days

#

!appeal

marble mantleBOT
#

Hey, @crystal acorn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

frail temple
#

RUSTORIA US MAIN

#

CHEATER spinning mid raid. We dont have the name its F4

marble mantleBOT
#

Hey, @frail temple

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

frail temple
#

Please, we are mid raid. as soon as you can

#

his name is sreggob

stiff pivot
#

^i have a video of him hacking

fluid stump
#

can you please address the cheating tickets on us long. I'm tired of getting stalked by a single cheating group.

#

its been over an hour

#

I guess all the mods are off for the day

near halo
near halo
steady heart
#

Womp Wompppp cheating on us main

north bone
#

Why hasn't the administrator resolved the appeal

graceful prawn
#

This is absolute bullshit

#

there is so many fucking hackers on this server right now not being banned

#

people are legit name spoofing changing names every 3 mins and esping

#

please look into my tickets and watch these players

#

I beg you!

#

its getting to the point where my whole clan which has like 30k hours on rustoria us main alone is thinking about switching

#

it is unbearable plz!

tribal plank
#

Hello, my ban is now over and the countdown went away but now I am just getting a general message: You are banned from this server. Anyone available to help?

tribal plank
#

nvm we good

short crag
regal bloom
#

I want to verify the reason why I was banned

#

Is there an administrator present

molten flicker
#

If you have any doubts about this, please appeal

regal bloom
#

It shows playing with a hacker, and I want to know who this hacker is

#

There are no main ban members in our team

noble terrace
short crag
north bone
#

@noble terraceWhy hasn't the administrator processed it after 6 hours? I'm appealing

noble terrace
north bone
#

If the investigation results in me being wrongly banned, what will I lose

#

I need to wait so long for this

clever otter
#

hello, my Appeal #3f04f7 hasn't been answer for 2 days and like 12 hrs ??

ancient dune
clever otter
#

i lost my base

#

for no reason

unique dew
#

verify and youll get a dm from a bot about ur appeal when it gets answered lol

clever otter
#

!verify

marble mantleBOT
#

Hey, @clever otter

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria™ - Link Your Accounts

Link your accounts to get special rewards in-game.

hazy steeple
#

!appeal

marble mantleBOT
#

Hey, @hazy steeple

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hexed nimbus
snow eagle
#

@noble terraceI appealed, can yo
u tell me the reason why I was banned ，Thank you

hexed nimbus
snow eagle
#

Without giving me a reason, we raided the home of a person who was managed to take a two-day break, and I was said to be playing with hackers, sad@hexed nimbus@noble terrace

hexed nimbus
#

Well I’m that case reason you got banned is for “ playing with a cheater” that’s a 7 day temp ban so waiting 3 days for a responce is no big deal cause it will take another 4 after that anyway.

snow eagle
#

I don't have a home anymore

#

76561198435668739 Hope to check soon, thank you

near halo
brittle girder
#

@echo venture

#

I have appealed and asked the administrator to deal with it Appeal #b91791

ancient dune
tranquil cedar
hard condor
ancient dune
marble mantleBOT
#

Hey, @tranquil cedar

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
tranquil cedar
near halo
tranquil cedar
near halo
tranquil cedar
rugged briar
lean stump
#

My ticket has been submitted for a long time, and no one has checked it yet. appeal#08731....

ancient dune
#

Your appeal will be reviewed when the banning admin is available

lean stump
#

They may still be sleeping.

simple relic
#

Anyone can check my Ticket while the guy is still activly cheating? Ticket #6a22a7

topaz cairn
#

good morning

#

any admin i can talk to in private ?

balmy cypress
#

Added you @topaz cairn

balmy cypress
merry berry
#

@balmy cypresshi luke , i need some help

#

can i have a small chat ?

hybrid token
#

@balmy cypress hi

#

@balmy cypress hi luke can i add u? i want talk to in private

merry berry
#

more than 5 ppl of my clan tried to appeal,plz dont ignore us

north bone
#

My appeal has never been processed

balmy cypress
#

Hey @hybrid token

What can we help with?

balmy cypress
merry berry
#

😢

balmy cypress
hybrid token
#

can i talk u to private

#

？

#

i want add ur and tal;

#

talk

#

@balmy cypress

merry berry
#

we can show everything u admins want , like you can check our account , let us upload recoil video, check our pc

balmy cypress
#

Speak with your teammates as one of them are aware of who the cheater is

balmy cypress
lament python
#

luke

balmy cypress
lament python
#

there is a cheater he just flew onto oil and killed me and now he flew to cargo

balmy cypress
#

Nevermind

#

Banned them now @lament python

lament python
#

he aint banned

balmy cypress
lament python
#

audreylinder

balmy cypress
#

You sure? I am looking at the kickban message

lament python
#

yes im sure dawg

#

i heard him in the water than he just flew into me with eoka and killed me

#

im on the 2x vanilla EU

balmy cypress
#

Maybe it was right as he was banned, I don't see them online and in logs they were kickbanned and haven't joined back

feral tide
#

If I was rightfully banned for hacking is there ever a way to get un banned ?

regal bloom
#

Is it convenient to chat privately by adding you?@balmy cypress

lament python
#

ok luke

#

ty

balmy cypress
regal bloom
#

It's not an appeal. I want to know some information

sturdy oracle
#

@ocean thistle vpn76561199011965322

balmy mantle
#

check ticket eu main

hexed nimbus
lean stump
#

My ticket has not been reviewed.

ancient dune
lean stump
#

Patience is running out, my friend. Luke, he's online, and we buy it, which may not allow you to hire more people to maintain complaints.

ocean thistle
near halo
#

i need a dm

#

with an admin

#

can an admin help me out?

#

urgent

toxic shard
#

about ?

near halo
#

i dont wanna say here

toxic shard
#

just the subject

near halo
#

i dm you @toxic shard

toxic shard
marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lavish spear
#

How do I cancel a subscription

ocean thistle
marble mantleBOT
merry berry
delicate lava
#

Why should a team that has not cheated admit to cheating?

toxic shard
#

even a team which has a cheater will always try to get unbanned before the 7 days, therefore never admiting of it

delicate lava
#

Can you tell us who the main cheaters are? We have checked all the personnel and none of them are the main cheaters

merry berry
#

Everyone of my clan got 30days banned , crazy

#

we just live in a tower near mining outpost , how can we cheat?

#

when someone raided us , we lost quickly, where is cheater

delicate lava
#

We are really wronged, and we can't even eat. I don't think such an unfair thing should happen to everyone

#

This is unreasonable. If other teams are prohibited, they will inform the main cheating personnel. If our team is prohibited, we will have to investigate ourselves. Why？

merry berry
#

i played rustoria server for one year , i spent 868£ and much time on it , i like rustoria server , but now i feel disappointed

image.png
molten flicker
marble mantleBOT
#

您好, @merry berry

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

delicate lava
#

I have only one request. If one of our team members cheats, please let me know the main prohibited personnel and I will go face to face and punch them

#

Perhaps I will bring an AK, M4, cannon, pistol, atomic bomb, and send him and his mother to meet God together

merry berry
#

HHHHHH🤣

lean stump
#

It seems that the administrators are all kind people, and he will stop the war between you.

molten flicker
merry berry
#

I like rustoria because admin pay attention to bug fixes, i remember last week i report a bug, and upload a video on youtube, after that , Shenzyyy fixed the bug quickly

image.png
marble sable
#

I want to thank the suport of rustoria thank you for solving my case

gentle pollen
upper jay
#

Okay so one of your staff is threatening me for some reason about exposing where I live and has already dmed my online friends about where i live and now I had to block them. Reason being, I know this because I have not told anyone where I live. Who do I dm to resolve this?

toxic shard
#

(loads of scammers says they are staff but they are not ...)

upper jay
toxic shard
#

dms can be hidden, public chat can't 🙂

balmy cypress
normal nova
#

can i get quick help? there is a hard cheater on small

simple relic
normal nova
#

he played 41 min. his acc is 2 hours old

marble mantleBOT
#

Hey, @normal nova

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

normal nova
#

i did report and got banned already thx

void condor
near halo
#

can you tp to 22222 he is fishing villigage i try to fish and he is always jumping so i cant fish

#

can you do smth? mby would be preshade it

delicate lava
#

you can building fish base

lucid trail
near halo
#

my teammate just got banned for association and the rest of our team didnt?

#

our neighbors got banned for cheating and for some reason one of us got assosiationed

#

on rustoria us main, can an admin help us out?

#

qupac is with us?

lucid trail
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

im not banned my teammate is

#

unban qupac lol

fallow summit
#

!appeal

marble mantleBOT
#

Hey, @fallow summit

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lucid trail
#

your team mate who is banned will have to appeal and wait for a reply

near halo
#

ok you're an admin so how about you do ya job and reply mate

lucid trail
#

im not a admin

balmy cypress
near halo
#

ok dont reply to me then

near halo
balmy cypress
#

Not your slave

#

you will have to wait

#

upto 3 business days

near halo
#

speak when spoken to @lucid trail

lucid trail
#

: (

near halo
#

okay im filing a report for you being an unhelpful admin then Luke

#

got proof right here

balmy cypress
near halo
snow eagle
#

@balmy cypress 76561198435668739 Can you check my computer, can you tell me why I was banned, why I was banned for 30 days without the main hack

#

I need help thanks

lucid trail
marble mantleBOT
#

Hey, @snow eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

snow eagle
#

😢

near halo
#

is there a way to report bans to FP devs that were made for killing a Streamer that a dev is friends with?

vapid zephyr
#

What

misty scroll
near halo
#

Rustoria ban

misty scroll
#

And you want to complain to Facepunch about your Rustoria ban, correct?

near halo
#

Well I would guess since rustoria is approved to be official correct

#

because my ban was denied with no explanation

misty scroll
#

Facepunch does not handle server bans

#

They would not be able to revert your ban

safe yarrow
#

i've sat in vc for hours waiting to talk to someone

onyx kestrel
#

!report marc for big ego

marble mantleBOT
#

Hey, @onyx kestrel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

void condor
safe yarrow
near halo
#

@misty scroll what other options do I have when a ban is placed with no reasons

onyx kestrel
#

!report marc for big ego

marble mantleBOT
#

Hey, @onyx kestrel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

misty scroll
void condor
safe yarrow
#

its more than that at this point

#

its regarding ur staff too

void condor
#

Interesting, give me a minute

vapid zephyr
near halo
#

76561199133143322

misty scroll
delicate lava
#

@misty scrolldear admin,can you help me ?76561199484920182

lean stump
#

An uncomfortable day.

wicked gust
crystal acorn
#

!appeal

marble mantleBOT
#

Hey, @crystal acorn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

flat sparrow
noble terrace
#

It's on our website

#

No lol

#

It's literally on the website

#

You don't. So just don't streamsnipe people.

unique rampart
noble terrace
#

Contact @ rustoriaservers on twitter with your steam ID, Discord handle and link to your socials ThumbsUporia

unique rampart
#

No, i game banned for 2 days, 2 days ago))) Bcs i was toxic(

#

Bcs 1 man insulted my mum

noble terrace
#

Please submit an appeal

#

So we can look into it further

unique rampart
#

I didng play rust yesterday

noble terrace
marble mantleBOT
#

Hey, @unique rampart

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
#

Please submit an appeal so we can look into it further

unique rampart
#

Already

#

Appeal #c67d2a

noble terrace
#

Then please wait for a response to your appeal

unique rampart
#

okay, thank you

#

For quick answer

noble terrace
#

No problem

unique rampart
#

Will I be able to play during this hour?

noble terrace
warm rain
#

Anyone able to help me with getting my vpn accepted?

noble terrace
#

You're free to play on a VPN

lost lagoon
#

hello guys, i thought the turret update did not apply to 10x EU ?

warm rain
lost lagoon
#

it seems as if it has? i can only place so many turrets before they stop working

lost lagoon
#

See the issue

noble terrace
#

will fwd to devs!

lost lagoon
#

Thank you

graceful prawn
#

im getting error code 1072

#

I need help

zenith hawk
#

gyus i got banned by bug abuse but i didnt do anything

#

i just play with that guy i didnt do anything

#

<@&274971100184576010>

hollow current
marble mantleBOT
#

Hey, @zenith hawk

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hollow current
restive peak
#

hello

#

wtf my team ban????

#

wtf me ban

#

WTF

naive kindle
marble mantleBOT
#

Hey, @restive peak

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

graceful prawn
#

i cant even open rust

hollow current
# graceful prawn

Never seen this before but sounds like you should reach out to Easy Anti-Cheat to see if they know a solution.

hollow current
#

Try some of those things

lament vector
#

#bfd02d I NEED URGENT REVISION TO THIS TICKET

honest goblet
#

why can people loot others in outpost..

noble terrace
honest goblet
#

right

noble terrace
#

Also create a ticket if this happens to you

honest goblet
#

it just happened to us guy called "valzi" looted our team mate for 3k scrap on eu main..

#

he is clipping it rn

noble terrace
honest goblet
#

and what stops you from investigating it from here

#

you want me to spend my time filling out a report to not get anythig anyway?

noble terrace
#

we dont take reports in Discord

#

and I am not in Rust right now

#

But other admins are, which is why we need you to make a ticket ThumbsUporia

honest goblet
#

just for you jyrcella

#

I made it

#

thanks 🙂

main panther
#

Hello everyone, what am I doing?The server extended my VIP subscription without my permission

#

I didn't want to buy it this month , but it was renewed automatically, is there any way to get the money back?

unique citrus
#

I bought VIP, I was banned for a week, now the ban has passed but there is no VIP@noble terrace

noble terrace
marble mantleBOT
noble terrace
noble terrace
unique citrus
#

@noble terrace8 day ago

noble terrace
unique citrus
#

@noble terrace06/10

edgy needle
#

<@&874995535881326632> ,I got banned from our server and I don't even know why it shows that it's an abuse of the error but that I didn't do anything today I entered the server, when I loaded I was in a sleeping position I couldn't get up or do anything after some time they kicked me out of the server for " "exploiting game bugs" I restarted my PC and then I joined the server again and I still couldn't get up, I was sleeping all the time after 10 seconds of clicking WASD, space, I was kicked out of the game again for the same reason. May I know what this is about?

marble mantleBOT
#

Hey, @edgy needle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

naive kindle
edgy needle
#

76561199519269655

naive kindle
edgy needle
#

❤️

crude rover
#

SO THERE is this glitch someone is going around outpost looting bodies that are dead

rigid wigeon
#

how much do they give a ban for using a bug?

naive kindle
random rapids
#

how long goes the ban for using a bug ?

naive kindle
#

usually 1 month if first offence

edgy needle
crude rover
#

i have video of me dying and comming back 5 mins later,, i had high quaility metal among other things my timer for despawn was 1 hour, i have proof and people in out post on us main are following a chinese character guy doing it

#

is there any way to get my stuff back, i have a video

naive kindle
#

Unfortunately we are unable to refund lost items

crude rover
#

can you at least do someonthing about this guy

#

but none the les my wipe is over, thats demorilizing

naive kindle
crude rover
#

..

#

ok

edgy needle
#

@naive kindle
I can't join

ancient dune
edgy needle
edgy needle
ancient dune
#

And you are still unable to join?

merry berry
#

hello,admin.i think i got banned because some cheater used mini to fly to my roof,and touched my tc(tc was unlocked),after that,they got banned soon, so we offline them,but after destoried their tc,my team got "playing with hacker",pls check this banned

#

they are these guys , but these guys not my teammate

9f2f294c8e82dc0bf9d0187fb5dc52d.png
edgy needle
merry berry
#

You can check if they touch the lock, they didn't know our code

naive kindle
edgy needle
#

❤️ thx bro i love you

merry berry
azure sequoia
#

привет можно админа меня забанили не за что на Eu long

#

hi, can I be an admin? I was banned for no reason. on Eu Long

blissful herald
azure sequoia
#

t1ma_zxc

blissful herald
marble mantleBOT
azure sequoia
#

a

#

76561199214117827

blissful herald
azure sequoia
#

почему меня не разбанили

rigid wigeon
#

can I find out what the ban is for?

blissful herald
#

10minut nezahodi na servak, potom mozesh

azure sequoia
#

tak ja tak i zdelal

hexed nimbus
azure sequoia
#

can i call you

#

and you check

open notch
#

Is playing with cheater ban permanent? I was unaware that my friend was cheating. He was even streaming us play, doesn't seem like he was even cheating. I have spent money and a good amount of time playing on this server over the years, and would like the opportunity to come back. I have submitted an appeal.

rigid wigeon
ionic mortar
marble mantleBOT
#

Hey, @rigid wigeon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rigid wigeon
#

!appeal

marble mantleBOT
#

Hey, @rigid wigeon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near stirrup
#

I cant dowload the map for us long, all it says is, Disconnected: Couldn't Dowload Level (cannot resolve destination host)

#

any one know how I can dowload the map?

azure sequoia
#

помогите мне уже позвоните или что меня уже начинает бесить то что мне сказали что я через 10 минут могу заходить то что меня разбанили но ничего не работае

hexed nimbus
iron surge
#

eu 10x cheater on here already made many tickets

hexed nimbus
azure sequoia
#

hi, can I be an admin? I was banned for no reason. on Eu Long

ionic mortar
marble mantleBOT
#

Hey, @azure sequoia

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hexed nimbus
azure sequoia
#

check me i can show my pc

#

i dont do anything

ionic mortar
#

@azure sequoia did you appeal?

azure sequoia
#

yes

snow eagle
#

@ionic mortar I appealed, and I can also check my computer

ionic mortar
#

wait for the response of the appeal.

azure sequoia
#

я уже жду час ничего не работает/I've been waiting for an hour, nothing is working

prime cairn
#

the second we peak from our roof he hits all head shots.... hes hacking

near stirrup
#

why?

hexed nimbus
#

Ask him to send it to you and add it manually to the maps folder

#

It will be the last file for him in the maps folder ( sorted by date ) @near stirrup

prime cairn
#

ESP hacker i have video of him doing it and i cant /report please get this fuck out of here we cant do anytrhing

marble mantleBOT
#

Hey, @prime cairn

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

placid jacinth
#

hi any admin in here

prime cairn
#

i fucking hope so this cheater has been doing this for 2 hours

#

we cant do anything

hexed nimbus
prime cairn
#

i did

delicate lava
#

Appeal #4b997a

prime cairn
#

imma just wait but its annoying

radiant jewel
#

does anybody know how much days it takes to get an answer ab an ticket ??

hexed nimbus
radiant jewel
#

kk

#

ty

hexed nimbus
marble mantleBOT
#

Hey, @radiant jewel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

radiant jewel
hexed nimbus
#

The above 👆

radiant jewel
#

already did a ticket

hexed nimbus
#

I mean my previous responce to the other person

radiant jewel
#

kk

hexed nimbus
#

1 to 3 business days

placid jacinth
#

admin i am playing 2x montly

hexed nimbus
#

Nice

placid jacinth
#

and a man insulted me

#

i have screenshot

prime cairn
#

bro this is annyoing dude is screaming on top of our base saying "my cheats are better" like wtf is this shit bro is just head shotting us

azure sequoia
#

help, I was banned, but I didn’t do anything like that, I'll appeal, they don’t answer me, one admin said that he lifted the ban, I can log in in 10 minutes, but I still can’t log in

hexed nimbus
hexed nimbus
azure sequoia
#

yes he

hexed nimbus
#

He is now aware wait for reply

azure sequoia
#

thx

stark cargo
#

can i get some help on the server

#

there is 2 of me in my team and i dont wanna get banned

#

on the 5x trio us

azure sequoia
#

@hexed nimbus where is it

shy geode
#

helps whenever I try to enter the server this appears

#

Steam auth failed

toxic shard
#

restart steam and/or game

shy geode
#

rust must be original?

toxic shard
shy geode
#

ok ok thanks

prime cairn
#

just saying its annoying 🤷‍♂️

#

XD

azure sequoia
#

aloooooo

eternal aurora
#

Where do I apply to become a Rustoria admin?

bright nebula
#

any admin who is connected?

lyric basalt
bright nebula
#

It happens that a body has a bug and is under the foundation and I need an administrator to be able to remove the elements that the body has.

neon halo
#

Any admin who can help us?

timid trout
neon halo
#

It happens that a body has a bug and is under the foundation and I need an administrator to be able to remove the elements that the body has.

timid trout
#

So a body died where you can't reach it is what you are saying?

neon halo
#

yes

timid trout
#

Is it on a vanilla server?

neon halo
#

si

#

yes

timid trout
#

OK, unfortunately, Rustoria cannot interefere with the game progress.

lucid trail
timid trout
#

You should report it as a bug to Facepunch via the F7 command.

neon halo
#

okey, tank's

#

Even though the body has passed through the ground?

tender elm
#

IVE LINKED ALL ACCOUNT BESIDES TWITTER. I DONT HAVE TWITTER. STILL WONT LET ME USE SHOP COMMAND

timber bridge
bright nebula
azure sequoia
#

help, I was banned, but I didn’t do anything like that, I'll appeal, they don’t answer me, one admin said that he lifted the ban, I can log in in 10 minutes, but I still can’t log in

Screenshot_53.png
timid trout
timid trout
acoustic crown
#

i need help on a EU server
it says i get disconnected for Hacking But im not that good to be hacking

timid trout
marble mantleBOT
#

Hey, @acoustic crown

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

bright nebula
timid trout
earnest elbow
#

May I ask if the administrator is available,

timid trout
#

There are many administrators. What kind of help did you need?

acoustic crown
#

i just made an appeal thanks for the help @timid trout

earnest elbow
#

I would like to request the lifting of the ban on me

timid trout
earnest elbow
#

Yes, I didn't understand the rules before that

radiant jewel
earnest elbow
#

It's a ban on Ban Evolution

timid trout
#

Do you know why you were origonnally banned?

earnest elbow
#

Yes, but my ban has been lifted for a long time, and this account is still banned

timid trout
marble mantleBOT
timid trout
#

I suggest you post your steam id. And if there is an available admin, they might be able to take a look at it.

earnest elbow
#

Initially banned for 7 days due to trading with hackers

#

Although I'm not sure if he's a hacker, I haven't formed a team yet

timid trout
#

I don't know the details. I don't have access. It might have got extended because of the ban evasion. I don't know. That's why I said to post your steam id.

earnest elbow
#

76561199381591112 Okay, thank you very much. Here is my ID

#

NO, my account that has been banned for 7 days has been lifted from the ban

timid trout
#

well, if you had another offence during the ban, such as ban evasion, that's another rule broken.

earnest elbow
#

But I am not planning to continue using it, but rather plan to use this account in the future, but it will still be banned again

timid trout
#

I can't comment on it really any further. It's above my paygrade. 😛

earnest elbow
#

At first, I didn't understand the rules of Ban Evasion, but I received the punishment I deserved. Now I want to request the lifting of the ban on my Ban Evasion because my ban has been lifted and there are no longer any behaviors to evade the ban

timid trout
#

You appealed the ban evasion on the account that it happened on?

earnest elbow
#

Thank you very much for your help. I would like to describe the process of the incident. Perhaps the administrator will forgive my mistake and lift the ban on me after seeing it

#

Yes, at the beginning, I was not clear that this was an evasion of the ban, so I submitted an appeal to express my doubts

#

The administrator gave me a reply and answer, but also closed my appeal window

#

So now I can only try to contact the administrator through discord

#

Please kindly ask the administrator to lift the ban on me after seeing my message. If necessary, I can explain the entire process of this matter

stark cargo
#

can an admin help me on the trio 5x

#

it says there is 2 of me and i dont wanna get banned

timid trout
#

It's possible for people to have the same name, but you have different game ids. And if someone reports your name, it gets investigated and if you are not cheating, there is nothing to worry about. Having said that, if you still feel there is a problem, feel free to do a /ticket add

stark cargo
#

ok

#

like it says we break group limit the limit is 3 and it shows we have (4/3) online

timid trout
#

do a ticket add so there is a record of it.

earnest elbow
#

@timid troutExcuse me, can I just post my request directly on the public screen? Or can I directly contact the relevant administrator?

timid trout
#

Generally, there are usually available admins here. Guess they are all busy at the moment. Probably all investigating cheat reports.

#

You can stick around to see if one shows up, or you can try again later.

earnest elbow
#

Okay, thank you. I can come here frequently to seek help, and perhaps I can see my request when they are not busy

near halo
#

i need help. my game crashed EAC: Corrupt or Invalid backend message i have clip i lost my mini cause of this can i send the clip? cause its not my false the crash its server based.. my friends got this too

#

I've been a VIP on this server for a very long time and nothing like this has ever happened since this wipe

near halo
#

My friends all have this but that's why what can I do about it=

fallow summit
#

how do i speak to a more reasonable banning admin here?

timid trout
#

if it's the first, you need to do a /ticket add

timid trout
fallow summit
#

its regarding appealing for ban i got for my unaware neighbour hacking and i feel like the admin banning and appealing the ban was very u helpful and extremely unreasonable in the matter

#

i feel like the whole support page and appeal input allows players to discuss the reality of what happens but with “some” admins that really isnt the case

timid trout
#

qupak, the appeal decision is generally your answer. But, if you feel you need to pursue it further, you are welcome to post your steamid in the channel and if there is an admin available, they may look into it.

#

!steamid

marble mantleBOT
fallow summit
#

unreasonable admins and ignorance is a reason alot of players avoid playing certain servers and rustoria doesnt have the best name for appealing to false bans

#

76561198843854071

void condor
fallow summit
#

@void condor explain how being naked and investigating an offline raid with nothing but a rock and torch on a guy we had very little reason to suspect of cheating can be claimed as assisting a hacker

onyx plaza
#

i got banned for "playing with hacker" i didnt know he was cheating he said he has 12k hours

fallow summit
#

he had 2k hours on profile, he never roamed out of base and never saw him in any pvp yet im supposed to be clearly aware he was hacking

#

he lived a grid away from us and we barely ever interacted but going over to watch his raid with rock n torch

indigo fossil
#

why does it say im hacking

#

i just downloaded the game

#

help pls\

prime cairn
#

slow just got banned why is his teamate n ot gettin g banned...... WTF?!?!?

#

teamates*

onyx plaza
#

my appeal got insta denied as soon as i created it?

twilit jackal
#

dont mean to bother you

gleaming compass
#

yo
can u take a look at som1 on rustoria 10x for me
and script check them
both players have 300 hours and are tripling us from 100m+ and prefire us before we peak so idk
Rustoria 10x eu

vapid zephyr
#

The thing with appeals is that it’s not that any admin can just check them @twilit jackal

#

Only the admin who banned you can review your appeal

twilit jackal
onyx plaza
#

so hes gonna be mad

vapid zephyr
#

What?

#

Admins don’t play

#

They cannot play

onyx plaza
#

clearly they can

vapid zephyr
#

???

#

What are you talking about

gleaming compass
#

!ticket

marble mantleBOT
#

Hey, @gleaming compass

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

I can guarantee with 100% faith say you didn’t kill an admin

#

Or get killed by one

#

They cannot play, it is against the rules

#

Maybe you are talking about a moderator, they can play, but have absolutely nothing to do with bans

#

Also @twilit jackal are you in waiting for support to discuss your appeal?

twilit jackal
vapid zephyr
#

No admin will discuss in a call, it will be dealt with in the appeal ticket

#

Not to be rude but you are wasting your time :/

twilit jackal
#

thanks for letting me know

#

also quick question how long do appeals normally take to respond

#

dont wanna be rude

#

but i dont wanna wait all night waiting for a response

vapid zephyr
#

But can be faster or slower

#

Depends on the availability of the admin who banned you

twilit jackal
#

alr

#

i mean it was like 30 mins ago

vapid zephyr
#

I can’t say for sure, usually if the ban happened recent enough then the admin could still be around

#

I could be wrong tho :/

earnest elbow
#

May I ask if the administrator is available，I would like to request the lifting of the ban on me，my ban has been lifted for a long time, and this account is still banned，I didn't understand the rules before that，When I understand, I accept the punishment for me，At first, I didn't understand the rules of Ban Evasion, but I received the punishment I deserved. Now I want to request the lifting of the ban on my Ban Evasion because my ban has been lifted and there are no longer any behaviors to evade the ban，76561199381591112 ，thank you very much. Here is my ID，Please kindly ask the administrator to lift the ban on me after seeing my message. If necessary, I can explain the entire process of this matter，I really like this server and will never violate the ban again after understanding the rules. I really need this account so that I can continue playing on the server. Please give me another chance to lift it，Thank you.

onyx plaza
#

maybe less

onyx plaza
twilit jackal
#

lol

vapid zephyr
onyx plaza
#

my appeal got insta denied

vapid zephyr
#

I don’t know what you mean

onyx plaza
#

it was denied before i could make it to the page to make sure it went thru

vapid zephyr
onyx plaza
#

how is an admin so confident that i knew the person i was playing with was cheatingf

vapid zephyr
#

It’s not about you knowing

#

It’s about if the person was cheating

#

And if you were playing with them in a way

onyx plaza
#

so im perm banned because i was in a team with a alleged cheater

vapid zephyr
#

It shouldn’t be perm unless this has happened many times befoge

#

If you try to load in you should get a timer

onyx plaza
#

nah its my first ban on here

vapid zephyr
#

typically it’s 7 days

#

For the first ban

#

But it could be different depending on the specific case

onyx plaza
#

ight i appreciate you

neon halo
#

admins there is a hacker on the us main server

vapid zephyr
marble mantleBOT
#

Hey, @neon halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

regal rune
#

!TICKET

marble mantleBOT
#

Hey, @regal rune

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

regal rune
#

!APPEAL

marble mantleBOT
#

Hey, @regal rune

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

prime cairn
#

@onyx plaza !?!?!?!? you got banned how tf

onyx plaza