#support

1 messages · Page 342 of 1

cosmic breach
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I need help

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who can tell who was banned from my team on rustoria medium?

neon gyro
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I got banned for ban evasion but I cant see my ban appeal in rustoria web site can you help me?

marble mantleBOT
#

Hey, @neon gyro

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @cosmic breach

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

remote bolt
#

yo admin can you check appeals please i think you just got alot for the same reason. theres for sure a mistake

stuck holly
#

Dear administrator, which channel should I complain about the administrator's behavior of banning players due to personal grievances.

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<@&274971100184576010>

clever otter
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check ticket Appeal #3f04f7 been waiting for hrs

stuck holly
#

Without any evidence of the ban, our tribe was maliciously played with, and the hostile tribe used another rust account to use hacker software to obtain access to our domain cabinet. Then, they searched for an administrator they knew to ban us.

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Our tribe has a special identification method, and all members of our tribe have ID prefixes*

neon gyro
stuck holly
#

<@&274971100184576010> Dear administrator, which channel should I complain about the administrator's behavior of banning players due to personal grievances.Without any evidence of the ban, our tribe was maliciously played with, and the hostile tribe used another rust account to use hacker software to obtain access to our domain cabinet. Then, they searched for an administrator they knew to ban us.Our tribe has a special identification method, and all members of our tribe have ID prefixes*

neon gyro
#

I can't click next button I got banned again though

stuck holly
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<@&274971100184576010> <@&415898423460626432> Dear administrator, which channel should I complain about the administrator's behavior of banning players due to personal grievances.Without any evidence of the ban, our tribe was maliciously played with, and the hostile tribe used another rust account to use hacker software to obtain access to our domain cabinet. Then, they searched for an administrator they knew to ban us.Our tribe has a special identification method, and all members of our tribe have ID prefixes*,I request the administrator to give me justice!

ancient dune
ancient dune
stuck holly
ancient dune
ancient dune
stuck holly
# ancient dune If your ban is false your ban appeal will be accepted. We do not bring bias into...

I would like to consult with you about the measure taken by hackers who have touched our territory cabinet and banned us. I believe this measure is incorrect. If the banned hacker is our teammate, he will definitely have all our permissions. Battery permissions are the best example. What I found is that the administrator banned us without investigating clearly. I believe this is an artificial permission ban (targeting our tribe), All 36 of us were spared, and all of our reasons for lockdown are 'pay with hacker'. I would like to proceed with the appeal, please

neon gyro
marble mantleBOT
#

Hey, @stuck holly

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

next bay
#

how to make ticket to report player

lyric basalt
marble mantleBOT
#

Hey, @next bay

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ancient dune
ancient dune
#

You will need to find a new place to play then

neon gyro
ancient dune
#

You will need to find a new server to play, I wish you luck pepeheartoria

neon gyro
#

what?

stuck holly
# ancient dune !appeal

All members of our tribe will appeal and we hope that the respected administrator can arrange for other management with more authority to investigate for us! Thank you very much!!🥹

neon gyro
#

do you think this is right admin

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your role is trying to solve problems who has a difficulty in playing rustoria server

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but why you ban me permanently

ocean thistle
west mica
neon gyro
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I cant do anything to appeal

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so I need admin's help

knotty rain
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thanks for banning cheater

stuck holly
# west mica Hey, all bans are impartial and our admin team only ban where we have 100% evide...

We checked the list of all banned individuals on the server and found that a player with ID: ZonoX was the reason for all of us being banned. However, the ID prefix of all members of our tribe is *. He may have accidentally touched our territory permissions in the wilderness or in the wilderness, but he will definitely not touch the territory permissions of our final base, You can also check through the permissions of our turret or all doors. Our administrator has confirmed that this ban is manual and it is the behavior of our hostile tribe D24. We have also found that someone in their tribe (D24) is a chat host (ID: cloth save) on the DC channel. We believe that he contacted the administrator to ban us. I believe that this game always focuses on fairness and justice, I also believe that this game will give us a fair answer, and my guess is that the administrator who banned us did not investigate thoroughly and granted us permission. I believe it was his negligence. Please ask other management to handle the appeal for us, investigate it clearly and provide us with a response. We have 35 members in our tribe, and we will conduct computer checks (to check if there are any hacker software or auxiliary drivers) for everyone participating in the tribe's activities. I believe we have no problem, and once again, thank you very much to all administrators!

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Reiterating the server: EU Main

ocean thistle
west mica
stuck holly
west mica
marble mantleBOT
stuck holly
neon gyro
stuck holly
#

Some of our players' appeals have been rejected, and I will have other players continue to appeal

clever otter
#

hey, can someone please check Appeal #3f04f7

stuck holly
# west mica ?steamid this may help you

The seven day ban has not really had any impact on us, but there are four video bloggers in our tribe, which is a fatal blow to them. That's why I am appealing and I hope you can understand.

abstract oxide
#

!report

marble mantleBOT
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Hey, @abstract oxide

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

west mica
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I recommend you wait for the response on your appeal however there is no way this was an accident

stuck holly
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Thank you for answering my question. We have continued to appeal and thank you very much

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I have been playing this game for 3 years. It's a perfect game, and we all love it

sterile oxide
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admin help

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I met a cheater

merry osprey
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any admins

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@ionic mortar

lost wind
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admins? i need help

runic marlin
#

What's up?

runic marlin
marble mantleBOT
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Hey, @sterile oxide

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

merry osprey
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why is there no cars

fair bane
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!appeal

marble mantleBOT
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Hey, @fair bane

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

steady seal
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How do I know if I've been unbanned?

misty scroll
river shoal
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I robbed a player at the exchange window, and I did it in a way that was not cheating. After that, I was expelled, and all my belongings that I had collected, which I had collected a long time ago, were taken from someone. I want this person to be held accountable.

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I did not steal anything valuable or do anything unusual. What I did. I gave him some of my possessions so he could build a wall for me. Then he said to me, “Give me a scrap,” so I gave him 200 and he did not agree. I put it down, then I made it less, making it 20, and they did not complain about the game at all.

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Then the unknown person intervened, expelled me, and took all my belongings

west osprey
river shoal
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I was robbed using loopholes and I did not complain. Why am I being held accountable now?

west osprey
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You were not looted by any of our staff, and you're not being punished by us for the trade you made in outpost. We very much do not interfere in these situations.

river shoal
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Like something, I thought that until I got up and said, “Someone loot me and picked up the gmae that I had stolen and told me it was given to me.”

west osprey
river shoal
west osprey
remote bolt
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im about to get raided guys check appeals plz xDD

void condor
remote bolt
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even in a particular situation

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like can others take a look or not at all

torn heart
remote bolt
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oh thats bad

gentle phoenix
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我操你妈的管理员

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FUCK YOU SERVER

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SHIT

molten flicker
onyx sinew
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(EU) Rustoria.co 2x Vanilla is that 2x mondays on your Wepsite

brazen stirrup
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1

onyx sinew
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Or is it 2x main cuz i cant find the 2x Vanilla

brazen stirrup
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VPN blocking helped me 76561198825274814

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VPN blocking helped me Steam ID:76561198825274814

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@torn heart VPN blocking helped me Steam ID:76561198825274814

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@molten flickerVPN blocking helped me Steam ID:76561198825274814

torn heart
molten flicker
marble mantleBOT
#

Hey, @brazen stirrup

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

brazen stirrup
brazen stirrup
molten flicker
valid agate
#

why main not up

sudden shale
#

restart

sudden shale
#

who

brazen stirrup
molten flicker
sudden shale
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how long is the restart

molten flicker
clever otter
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when will you guys answer my ticket my base will decay :/ Appeal #3f04f7

brazen stirrup
molten flicker
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check dm

river shoal
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eac ban

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fix the bug pls

worn tusk
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wtf

coral kindle
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NICE ERROR

coral kindle
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GONNA BE 800 IN Q RN

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THX ADMINS

clever otter
west grail
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rewipe
kik
id

normal orbit
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trying to connect to rustoria main ''too many connections from this ip''

vague edge
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the server shit went to the server at the time there was a queue of 300 people and I was kicked on purpose so that someone from my own would miss 800 people already when repeated, so do the admins

worn tusk
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I love rustoria

normal orbit
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same issue. as above

halcyon lynx
vague edge
#

Russian Russians are better than Americans admins and why are you rushing them forward so that they develop faster and let the Russians suck in line or buy vip

velvet cliff
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THAT SIMPLY means buy VIP

pulsar pulsar
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why

molten flicker
vague edge
velvet cliff
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Rustoria Be like: Buy VIP or we won't let you in.

robust geyser
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hello

quaint spear
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please restart main because more crashes

robust geyser
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Disconnected: Couldn't Download Level:
procedural__4500_MdWdX4i21kawlY889SvhlQ (Unknown Error)

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can someone help me?

vague edge
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admins shut up then shut up why are you doing this kicking ordinary people from the queue t and do not say that this is a steam or the server throws itself

marble mantleBOT
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Hey, @robust geyser

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

brisk bluff
#

sorry wrong one

robust geyser
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ok, thank you

noble terrace
vague edge
noble terrace
west blaze
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where can I see the EU main map?

vague edge
molten flicker
marble mantleBOT
#

Hey, @west blaze

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

west blaze
trim idol
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a need

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help admins a can join a server

merry osprey
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Ticket #dd4997

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pleas cheater fresh accaunt

vague edge
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admin tell me what you think about it

velvet cliff
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someone send link for VIP please.

vital dust
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help Schaadt What does that mean?

pulsar pulsar
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Will the server not expand anymore

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op

vital dust
#

Rustoria Sea main server.

The internet was unstable, so I tried to access it after reconnecting

The phrase Schaadt appears. Help me, manager

noble terrace
noble terrace
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

velvet cliff
unique dew
#

@thin plovercan u help this slawik guy

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he got banned with a reason come to discord - dale

vital dust
#

I didn't understand what you meant. Q_Q

thin plover
thin plover
trim idol
#

yep

vital dust
trim idol
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a can join a server 40 min

thin plover
trim idol
#

anabolic 1 ls

#

a need your help

thin plover
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just give me a minute

vague edge
#

ADMINISTRATION MAKE YOUR SERVER SO THAT IT DOES NOT KICK ORDINARY PEOPLE OUT OF THE QUEUE BECAUSE OF THIS, IT BECOMES SHIT FOR YOU AND THE SERVER KICKS AND THE ADMINISTRATION DOES NOT WORK NORMALLY, SCAMMERS AT LEAST A DIME A DOZEN ARE NOT CHECKED BY ANYONE

vital dust
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I was building a base. The game got cut off so much, I rebooted and logged on and I can't connect Please help me.

thin plover
unique dew
vague edge
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SO BAN ALREADY IN THE GROUP, EVEN FOR CAPS, THAT'S WHAT YOU KNOW HOW TO DO NOTHING ELSE

velvet cliff
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can you buy VIP for all EU servers?

vital dust
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He doesn't say anything.

thin plover
unique dew
trim idol
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a can play

vague edge
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THE PROBLEM IS THAT YOUR SERVER KICKED ME OUT OF THE QUEUE WHEN I CAME IN ON TIME OUT OF 300 PEOPLE I HAVE TO SIT 800

thin plover
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@trim idol you will be good to join in 10-15 minutes

trim idol
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omg thanks

vague edge
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WHAT ARE YOU LYING TO ME IN 10-15 MINUTES IT WILL PROBABLY LAST 1 HOUR OR EVEN MORE, I WILL COME IN WHEN EVERYONE IS ALREADY RUNNING WITH KALASH

vapid zephyr
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Pls take off your caps lock

unique dew
#

that wasnt directed at you farmila

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you getting disconnected in the middle of queue is rather unlucky

tranquil dagger
#

How can i pay vip ?

vague edge
#

I WON 'T LET THEM BAN ME

unique dew
#

its not a ban

unique dew
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

tranquil dagger
#

How much ?

unique dew
#

depends on what server ur looking for

#

modded/vanilla

lusty dock
#

@unique dew hey what are the requirments for dedicated player role again?

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was it 2k hours in one server?

unique dew
thin plover
worn tusk
#

help please

thin plover
#

Whats your steam ID? No need to tag all of us

worn tusk
lusty dock
#

@unique dew who would i send a screenshot of my hours to for the role

unique dew
#

no clue, probably here or #general + with ur steam id so they can "verify" ur hours

thin plover
dry wigeon
#

need suport

robust geyser
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what do you need?

dry wigeon
#

They mutated me for 6 hours, and I didn't spam anything, it was some adm abuser

robust geyser
#

do you know the name of the mod?

dry wigeon
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nothing else

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i talk to my friend

misty scroll
robust geyser
#

send your id @dry wigeon

dry wigeon
robust geyser
dry wigeon
#

STEAM_0:0:176940398

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Can you check why I was mutated?

robust geyser
worn tusk
misty scroll
dry wigeon
#

THANKS MY FRIEND

vital dust
#

Schaadt Admin is currently silent. Is there any other way to contact you other than DM??

boreal gazelle
#

I ve got banned why? STEAM_0:1:197619058

worn tusk
misty scroll
worn tusk
woven trench
#

can they ban you for the n-word in voice?

plucky osprey
#

i got banned for hacking ? 76561199548745634 my steamid

lusty dock
marble mantleBOT
#

Hey, @plucky osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

plucky osprey
plucky osprey
#

my first join

gray hatch
#

I bought a VIP card and it doesn't work

molten flicker
worn tusk
#

what a joke I bought VIP and can’t play

molten flicker
marble mantleBOT
#

Hey, @gray hatch

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

molten flicker
# worn tusk

I recommend you appeal so that the administrator will review it for you as soon as possible😀

plucky osprey
#

I was going to log in for the first time today with my friend and will it take 1 day to unban?

thin plover
worn tusk
#

I waited 10 minutes, it didn't help

thin plover
#

just some old thing

worn tusk
thin plover
#

I'm sorry, I will fix it again

plucky osprey
#

same problem

thin plover
#

what is your steam ID?

plucky osprey
#

76561199548745634

hollow python
#

I got banned for "playing with a hacker" even tho i didnt know he was hacking. i even bought vip and i get banned for nothing. please accept the ban appeal

hollow python
hollow python
minor temple
lusty heron
#
hollow python
#

the one who just sent his id

minor temple
#

They have been assigned to your banning admin who is the one who can look into these for you. They will get to them as soon as they can.

hollow python
#

ok can you try to reach to him? if that is possible

worn tusk
#

I'm shocked

minor temple
worn tusk
#

Unban me, what a joke

thin plover
#

fixed again

worn tusk
#

I lost 2 hours of play rustoriaskullcry

ancient pawn
#

Can i report hackers here?

hollow python
agile spindle
#

Good evening. I need your help. We were banned..... the appeal was written 8 hours ago and was not answered.... It's just a shame we've been playing for a long time and there is no answer. Can we resolve the issue?

lyric basalt
marble mantleBOT
#

Hey, @ancient pawn

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ancient pawn
#

@lyric basalt ty

agile spindle
hollow python
agile spindle
hollow python
#

and my teammate

dull bobcat
#

Hello my group villaged with some people on rustoria main and we got banned for playing with hacker I was told we could be unbanned for wipe day if I messaged support

minor temple
dull bobcat
#

In a pm?

#

@minor temple

minor temple
#

By here is fine

dull bobcat
#

76561198147730557

dull bobcat
#

@minor temple am I still waiting ?

minor temple
dull bobcat
#

On discord ? @minor temple

supple plume
#

REPORT A PLAYER

marble mantleBOT
#

Hey, @supple plume

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

supple plume
#

Your report system is lagging out wont populate anything. Alot of players using ESP to find items in the game and nothingelse. Makes it hard to catch them. I would play easter egg hunt, I would place sars and tommys in bushes around a particular vally, then watch geared players run over to that bush pick up the item and then leave.

#

pretty amazing to watch. However I am sure that your admins on this server which almost never ban anybody for anything will let it all go by like normal.

misty scroll
misty scroll
plucky osprey
#

i create ticket for hacker. please fast ban thanks

supple plume
#

I cant create tickets the rustoria steam report system will not populate player names at the moment, it seems to be down.

tawdry pulsar
#

.

#

umh thanks for the support and thinking im really good at the game, but I hate to inform you that i do not have low hours, and I would never cheat, and if I wanted to cheat I couldnt because rust has a really good anticheat.

pseudo thicket
#

Ban take brake wtf?????

#

hello?

#

rustoria eu small ban for nothing

misty scroll
#

Let me know if it doesn't work

pseudo thicket
#

Hello

#

ban for no reason

misty scroll
#

!appeal

marble mantleBOT
#

Hey, @misty scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pseudo thicket
#

!appeal

marble mantleBOT
#

Hey, @pseudo thicket

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pseudo thicket
#

cringe server

raven kernel
#

Good evening, I bought a VIP a few days ago. I don't have a discord role as a result, I don't understand. Yet in game I have the gold nickname

#

What I need to do

#

I missed something?

marble mantleBOT
#

Hey, @raven kernel

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

near halo
#

Make sure u linked the correct accounts

raven kernel
#

Mmh OK let me check that

zenith pollen
#

@thin plover would u be able to look at ur dm's?

near halo
#

guys I was playing in EU small server now I was in outpost and he kicked me from the server I dont know why and its type hacking every time I joined the server he kicked me and before 2 hours I just bought the prime like wtf ?!!!!!

#

!report

marble mantleBOT
#

Hey, @opaque rain

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

Don’t call cheaters out

near halo
near halo
near halo
#

I dont know why its always kicking me from the server everytime I joined and I have vip

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
near halo
sand geyser
#

как написать апеляцию

thin plover
sand geyser
#

ban

thin plover
#

just say yourproblem here

near halo
marble mantleBOT
#

Привет, @sand geyser

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

near halo
empty crater
#

Guys where i can create ticket for cheater

sand geyser
#

брат

near halo
#

can I do refund for the vip ?

sand geyser
#

админ

#

можно лс

#

или что то по типу

near halo
#

how many time to responed to the banned appeal ?

near halo
sand geyser
#

@thin plover

#

мне очень нужно связаться с админом

#

срочно!!!!

slow whale
#

is there a map pre veiw of US small??? that wipes in 30mins

marble mantleBOT
#

Hey, @slow whale

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

plucky grail
#

@naive kindle hello, can i please talk to youi in waiting for support for a minuite?

plucky grail
#

nop issued just have to ask you a quick question since you were the acting admin who banned our group about 5 weeks ago

#

2 weeks ago* issue*

naive kindle
#

You can ask me here 🙂

plucky grail
#

we have removed the cheater from our group, everyone in the team received a 1 week ban except for 1 person, his ban expires tomorrow at around 3 pm MST. It would mean a lot if you could remove his ban 24 hours early so he could join us on EU main.

#

if this is possible it would be greatlyt appreciated.

naive kindle
plucky grail
#

thank you. appreciate it and your time.

inner iron
#

cheater on rustoria small

marble mantleBOT
#

Hey, @inner iron

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

inner iron
#

check mass report on the guy lmao

naive kindle
inner iron
#

I mean is it neccesary``

zenith niche
#

is lumberjack gone on small?!?!

inner iron
#

?

naive kindle
zenith niche
#

not in normal spot in outpost

inner iron
#

alright

#

I guess ill make

#

just /ticket?

#

and then I press what?

naive kindle
naive kindle
plucky grail
#

unfortunate but undertandable. thanks for your time.

naive kindle
raven kernel
#

........................

#

and I'm not talking about in-game points, my name is golden, but on the discord no role

#

when I type /auth in game "unknow command"

naive kindle
#

What server?

zenith niche
#

where is lumber jack on small @naive kindle

#

we can’t find him in outpost is it bugged

naive kindle
#

Not sure, will need to take a look

#

EU or US?

zenith niche
#

us

#

gotta be bugged nobody can find him

naive kindle
#

I'll have a look

raven kernel
toxic valve
#

Will I be able to be amnestied if I received a ban for playing on the server, if I was banned on another VAC account?

toxic valve
#

2 months ago

zenith niche
#

@naive kindle recyclers are missing too, the extra ones

naive kindle
worn gyro
#

How can I see how long I have for my vip

toxic valve
#

If there is such a situation that I received a ban for this, will they be able to amnesty me when the 180-day ban is reached?

#

Why do you need to wait 180 days?

#

If I don't use anything

naive kindle
naive kindle
worn gyro
#

Don’t get banned

raven kernel
#

Is an answer possible one day?

#

plz

toxic valve
#

I was hacked and my account was blocked

#

I had 5k on my account and expensive skins

worn gyro
#

@naive kindle is there a way to check how much time I have till my vip ends

worn gyro
#

Around 6 months ago @naive kindle

naive kindle
worn gyro
#

Ok

#

Cause donator means you have vip for a server right? @naive kindle

naive kindle
#

Generally yes

worn gyro
#

Ok

nocturne pecan
#

Can i report people that i know have been banned for cheating even though i dont have evidence of them cheating here? like the admins of survivors know hes a cheater

misty scroll
nocturne pecan
#

kk i dont have any evidence on this server but he was just banned from survivors like last week

#

wait where do i report?

naive kindle
marble mantleBOT
#

Hey, @nocturne pecan

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

naive kindle
#

@whole oriole have you made a ticket in game?

whole oriole
#

yes

#

hey @naive kindle

naive kindle
whole oriole
#

no

naive kindle
#

Do you have a ticket number please?

hexed nimbus
#

Watch it be a F7

austere harness
#

!report

marble mantleBOT
#

Hey, @austere harness

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

naive kindle
# whole oriole no

I've done some checks and cant see any F7 reports or tickets made from you?

naive kindle
#

!report

marble mantleBOT
#

Hey, @austere harness

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

whole oriole
#

check yattara

#

@naive kindle

#

hey

naive kindle
whole oriole
naive kindle
whole oriole
#

ok but it would be nice if it was faster

naive kindle
clever otter
#

Hiii I made appeal 13 hrs ago still no answer

austere harness
#

!report

marble mantleBOT
#

Hey, @austere harness

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

raven mist
plain seal
#

good afternoon, I wrote to support on your website, I didn’t receive an answer there, I want to try to write here, I’ve never played on your server before, now my friends and I wanted to play and I play in a computer club, but it gives me an error and says disconnect: HAKING , what should I do?

safe yarrow
#

How long will it take admins to check my ban appeal ticket? It's already been over half a day

plain seal
#

good afternoon, I wrote to support on your website, I didn’t receive an answer there, I want to try to write here, I’ve never played on your server before, now my friends and I wanted to play and I play in a computer club, but it gives me an error and says disconnect: HAKING , what should I do?
I wrote to technical support yesterday

ocean thistle
#

If so, appeals take 1-3 business days. Thank for your patience while you wait for a response.

bitter valve
#

@ocean thistle

umbral jasper
#

oi, i suicided in outpost with 400 scrap and came back 10 min later and my scrap was gone but i had my tools, rustoria 2x EU

bitter valve
umbral jasper
#

@ocean thistle

raven mist
umbral jasper
#

so i wont get the scrap back?

frank harbor
#

need help

raven mist
#

Im afraid not, FP is aware

umbral jasper
#

well atleast they put time on things that makes money for them

#

like new skins 🙂

frank harbor
#

If you disconnect at the outpost, they can rob you

#

@raven mist

umbral jasper
#

didnt dc

#

just suicide so i have my bag w items

frank harbor
#

i got dc and i log naked

toxic shard
#

you shouldn't disconnect in OP anyway

#

bots will kill you

frank harbor
#

i have clip

#

where i send

toxic shard
#

nowhere, there is nothing we can do about it, it's a FP bug

frank harbor
#

im loaded and a log on naded

#

good suport

raven mist
#

its a FP bug

frank harbor
#

In short, I just got fucked up, nothing they can do

umbral jasper
#

ye its a weird bug tho, why couldnt they take my spear instead of scrap

bleak path
#

Hey, what my the report cheaters? Killing for 200 mt full head

toxic shard
#

!ticket

marble mantleBOT
#

Hey, @ancient ravine

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

frank harbor
#

!ticket

marble mantleBOT
#

Hey, @frank harbor

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sonic rose
#

admin in here?

#

im in outpost ,and reconnect servers , and cheater get my important items

#

how report him?

#

i don't know cheters name

naive kindle
#

It's not a cheater, there is a known game issue at the moment where players can be looted in Outpost

round jetty
#

HOW DO I GET MY STUFF BACK @naive kindle

dreamy sable
#

im banned for playing with a cheater but i havent played a rustoira server in like 2 weeeks? and the only ban i have on rustoria appeals is a month ago yet i played long on force?

naive kindle
dreamy sable
pliant summit
#

I got banned for playing with a jacker

dreamy sable
pliant summit
naive kindle
# dreamy sable

Either you or someone in your house is banned for playing with a hacker

naive kindle
marble mantleBOT
#

Hey, @pliant summit

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pliant summit
#

Thanks

dreamy sable
#

i live in an apartment building could that be a possibility?

sick ravine
#

Who can tell you why the metal skin doesn't work?

dreamy sable
#

can i please speak to someone why am i being affected by a month old ban only now when i played not a week ago on force

naive kindle
pliant summit
#

oh fuck i found out he was cheating

#

so can i get unbanned?

#

how does this work

naive kindle
pliant summit
#

ok thanks man

naive kindle
pliant summit
#

well he left our discord server and blocked us

naive kindle
#

Pretty obvious sign lol

pliant summit
#

yep he was litterly sending me clips of hackers and he was saying "watch my clips"

#

it wasnt even him he was fucking with me this mf was foreshowding lmao

dreamy sable
#

now its saying im banned for hacking????

#

make it make sense

#

before it said playing with hacker now its saying hacking

#

bro wtf is this shit i jsut bought vip to play main and i load into this shit

raven mist
marble mantleBOT
dreamy sable
#

76561198170197787

timid spoke
#

does anyone have solutions for game crashing when i alt+tab out?

raven mist
dreamy sable
#

thank you ]

#

id like to speak to someone if possible aswell

raven mist
#

Why is that?

dreamy sable
#

jsut to clear it up

#

id prefer to speak than type

raven mist
#

What do you want to clear up?

dreamy sable
#

why im banned? idk why so i want someone to tell me

#

and help me fix it

raven mist
dreamy sable
#

what was the issue?

#

i cannot connect

raven mist
#

Give it 5 mins

#

And stop spamconnecting

dreamy sable
#

ok sorry you just told me i could so i did it twice

raven mist
#

No worries

dreamy sable
#

ill wait, am i allowed to know why i was banned?

raven mist
#

It was linked to something old and unrelated to you.

raven mist
dreamy sable
#

your trolling me and im really banned rn cuz i still cant conect

delicate skiff
#

Admins did you turn on RUST+ back on EU MAIN?

raven mist
#

@dreamy sable try again

dreamy sable
#

im wating 60 seconds

#

then yes

raven mist
#

Sure

delicate skiff
# raven mist Sure

Why Rust+ is off?? How am I supposed to play against 10-15 people clans as a duo without turrets

knotty gale
#

bro im disconnecterd:Hacking

ancient dune
marble mantleBOT
#

Hey, @knotty gale

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dreamy sable
#

@raven mist

clever otter
#

can someone check Appeal #3f04f7

ancient dune
ancient dune
#

We don’t reveal that information

clever otter
#

i havent even played eu medium for 5 days and still got banned from it like ....

dreamy sable
#

@raven mist so whats goin on now?

clever otter
#

im playing on another server and i will lose my base to decay

dreamy sable
#

@ancient dune do you mind?

#

oh ok guess ill stay banned for something i didnt do! 😸

scarlet meadow
#

same issue is still ongoing btw @void condor

safe yarrow
#

i"m still waiting for my ticket to be checked

ancient dune
#

Thank you for your patience:)

dreamy sable
#

ive been unbanned but i serioosuly am not going to get any sort of compensation for being false banned?

ancient dune
#

No, we don’t do that here

safe yarrow
#

@ancient dune when will my ticket get checked bro

#

its important

wanton bloom
#

yo jus disconnected n now the servers unlisted

pure pivot
#

yo i can't log to the game , it's sort of kicking me and letting me an message

digital coral
#

Where can I report ?

ancient dune
ancient dune
marble mantleBOT
#

Hey, @digital coral

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

pure pivot
#

can i put an screen of the message here?

dreamy sable
#

make it make sense

raven mist
#

Are u able to join already?

ancient dune
pure pivot
safe yarrow
#

Shenzyyy can my ticket please get checked if it was you

#

who banned me

raven mist
safe yarrow
#

i have 4 and 1/2 days online out of a 6 day old wipe and im sitting here waiting for admin to review my appeal almost a whole day later

raven mist
#

Appeals take 1-3 business days @safe yarrow

safe yarrow
#

brother im a donater and a server booster can you like pass the message along for me i got banned unjustly

raven mist
#

Donating does not make your ban appeal goes faster im afraid

ancient dune
marble mantleBOT
#

Hey, @pure pivot

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

pure pivot
safe yarrow
rugged briar
#

@fossil igloo can we discuss my unban sir

prime cairn
#

you asking the wrong person ask OAT

safe carbon
#

any admin online

mighty drift
#

hi

#

i need help

fossil igloo
safe carbon
#

i need any admin ?

#

to help me

rugged briar
#

how am i supposed to know hes evading man he played with smackers and they didnt even get banned

turbid socket
#

I need help. The problem is that when my game crashed, and I was confused in the city when I flew out of my chair, can I help somehow?

rugged briar
#

@fossil igloo look dms man how is dat fair

safe carbon
#

yes same

fossil igloo
#

Server?

safe carbon
#

hoppel

turbid socket
#

I need help. The problem is that when my game crashed, and I was confused in the city when I flew out of my chair, can I help somehow?

next yew
#

hello, I killed myself at outpost, I cam back in 4 minutes and someone looted my backpack/body

safe carbon
#

@fossil igloo can u join on call

fossil igloo
#

This is Rustoria, not Rustafied

#

No

safe carbon
#

or any admin

turbid socket
#

2x vanilla eu @fossil igloo pls

rugged briar
#

@fossil igloo why are u just egoing me brah im perm banned for literally no reason

#

im trynna figure out atleast what im banned for

safe carbon
#

fast dont cry for broke rules

fossil igloo
safe carbon
#

i want to show video what happend

#

people use glitch on outpost with horse

#

and loot everything ur body

rugged briar
fossil igloo
#

we are aware of the bug

safe carbon
#

on eu small server

next yew
#

my stuff got looted on eu long, at outpost on my dead body

#

600HQ and 400 scrap

#

I dont know how

fossil igloo
next yew
#

yes

turbid socket
#

I need help. The problem is that when my game crashed, and I was confused in the city when I flew out of my chair, can I help somehow?

rugged briar
#

@echo venture @mellow tundra can i talk to 1 of ygs im just trynna figure out what im perm banned for

safe carbon
#

ryanjd not here

next yew
#

I killed myself in outpost to setup vending machine at base, came back in less than 4 minutes, stuff is looted

turbid socket
#

@fossil igloo. You know how fix this?

safe carbon
#

yes hoppel its exploit

next yew
#

%^$%$%^

safe carbon
#

people with horse push on wall and block u to F1 kill

#

when u go back everything looted i have video

rugged briar
safe carbon
#

just now happend on me

#

on eu small server

next yew
#

how do they open your body on horse?

safe carbon
#

with horse push me on wall

#

and loot me thats guys

next yew
#

everyone can do it

#

I just asked some guys at outpost to loot my body, andf they could

#

pffft

turbid socket
#

i lost 4000 scrap

next yew
#

Is this just rustoria servers or a game glitch?

fossil igloo
next yew
#

Im not so sure, nobody complaining in playrust reddit, im rage quitting for tonight :-(

safe carbon
#

hoppel ❤️

mighty drift
#

213

haughty canopy
#

need help with connecting my discord and steam on the toria site

noble terrace
#

!appeal

marble mantleBOT
#

Hey, @late crescent

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rocky parrot
vapid zephyr
full mirage
#

How many people can the VIP skip?

sharp phoenix
#

Is it legal to teaming when you have 2 zerg groups ?

#

or more ?

safe yarrow
#

@noble terrace can someone please look at my appeal

thin plover
full mirage
#

How many people can the VIP skip? ??/

safe yarrow
#

bro i cannot wait 3 days for someone to read my essay and unban me

tame ivy
#

yo my vip is not working and it has been 10 minutes

lyric basalt
near halo
#

i vip but i have q??

near halo
#

i did bb

#

ong im getting bullied in q by admins

lucid trail
#

might be a steam problem see if steam has problems in your area

near halo
#

idek how to do that

#

ill re open rust

lucid trail
#

just type steam outages on google

near halo
#

no steam outage

#

just getting bullied by q

viral tiger
#

i got banned 17 months ago for "Ban evasion" though I didn't have multiple game-banned accounts, can any admin help me out and look at this? it's been a year and a half

marble mantleBOT
#

Hey, @viral tiger

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

viral tiger
#

it was denied and unappealable , 17 months ago

viral tiger
#

Smiley crack its me Fred the farmer, harry the headshotter

grizzled plank
#

So I think he should be good to go!

grizzled plank
viral tiger
#

YES

near halo
#

can someone pls look at my ticket

twilit skiff
#

@thin plover dude, cmon

thin plover
viral tiger
#

Any admins around that can look at a ban from 17months ago, it got denied on the appeal. It was for "Ban evasion" but I never had multiple game-banned accs or ban evaded anything...

near halo
#

i just want my vip to work man :/

thin plover
twilit skiff
#

@thin plover i mean an appeal, let me play this wipe, jesus, i didn't know that word filtered and i didnt know it has so much INSULTING meaning, jesus, everyone says it, how was i supposed to know

viral tiger
#

I racked up 1000s of hours in toria.

twilit skiff
#

bro i just watched southpark ep with bikers i mean it was never used in homophobia sens, lol

#

its just insult as retard or cocksucker, but 3 days mute? Like i didnt tell gay person

nova hare
#

get a mute on these chumps on rustoria main

thin plover
#

the word is homophobic, use this as a learning experience

twilit skiff
#

bro i just was muted for 3 days

#

you cant let me play wipe? Im solo player what the point to play without coms, at this point its not learning experience

twilit skiff
thin plover
twilit skiff
#

you can't even fucking relieve to lesser amount? Its obviously that i wasnt insulting any person

thin plover
#

there is no power trip here

twilit skiff
#

its not the rules, you are just acting like a power tripping 20 yo kid

#

what a cocksucker bro, what a fucking cocksucker, its your limit to be admin on fucking rust server)

thin plover
#
  • NO RACISM, HOMOPHOBIA, SPAMMING IN TEXT CHAT, OR REAL WORLD TRADING
#
  • We're wanting to offer a comfortable place to play Rust here at Rustoria. With this, we have filters and moderation in place to prevent the use of Racism and Homophobia. Also, if you're continuously spamming the chat we'll hand out chat based restrictions. Any breach of our chat-based rules will result in chat-based restrictions being handed out, with multiple convictions resulting in longer Rustoria wide bans.
twilit skiff
#

You are cocksucker bro, deal with it, power tripping cocksucker

near halo
#

arken shut the fuck up so he can look at my ticket

twilit skiff
#

im not a kid to tell me this bullshit

thin plover
#

these rules are from our website

twilit skiff
#

dude can't tell difference between targeted homophobia and that guy didn't get sense of a word?

#

You act like a prick, don't qoute me rules, i know them better than you. I was muted by auto-filter and real person could help

#

but you act like a cocksucker because you like to act like this

viral tiger
#

Arken its a mute, its not that bad. its a slap on the wrist. pipe down.

twilit skiff
#

and feel when other people get mad, because u r cocksucker irl)

#

thats power tripping and you are doing it, period

twilit skiff
viral tiger
twilit skiff
#

thats the point, and power tripping cocksucker who calls himself as admin is not helping because he is having fun reading rage messages

#

very good administration, fuck this shit)

#

gonna find another server, not a big deal

thin plover
#

alright, come back later when you have calmed down

viral tiger
#

Anabolic jenx, who do i speak to about bans that were denied on the appeal?

#

It's been 17 months, and still this was all just an assumption I had multiple game-banned accs yet none were provided.

thin plover
viral tiger
#

There was a whole heated thing, where an admin banned me for flying in outpost, got unbanned and given free vip by luke, then banned a month later

#

It was a wild situation... so after these, if its been that long and yes denied appeal, is there any other steps? or am i SOL?

noble terrace
# twilit skiff very good administration, fuck this shit)

You consistently break our chat rules even though you say you know them better than we do, you face the consequences of breaking said chat rules, and then you come into Discord to complain about the consequences with a pretty bad attitude. You're welcome to continue playing here, but I genuinely do not think Rustoria is a good fit for you.

sick solar
#

Every time I try to purcahse the "US Main Wipe Skip Queue" with Stripe it puts it into Euros, and declines my purchase.

near halo
#

Over an hour for support on my vip ticket is wild

noble terrace
#

A very small number of admins handle payment support tickets since it involves sensitive information, so they can take longer to receive a response

near halo
#

Ahhh

#

This is going in my 13 reasons why I killed myself btw

devout lodge
#

where can i open a appeal ticket ?

rugged briar
#

@fossil igloo whats good handsome just checking if you changed yopur mind yet

#

looking exceptional today btw i like your shoes

vapid zephyr
#

Higher staff like this don’t generally reach out for bans

#

I saw you pinged Ryan earlier aswell

rugged briar
#

i cant appeal

finite silo
#

how do i apeal for a admin to see a cheater?

stuck holly
#

Application for chat host

near halo
marble mantleBOT
#

Hey, @finite silo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

merry osprey
#

admins

#

@brisk bluff

#

like pleas Ticket #996852

finite silo
#

!report

marble mantleBOT
#

Hey, @finite silo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

gritty plinth
#

hey how do i get the vip pass for rustoria us main ?

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

fresh elbow
#

us long chaters that got banned are back at their base on new accounts

marble mantleBOT
#

Hey, @fresh elbow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fresh elbow
#

i made ticket he's here activly still i raided them after they got banned again

#

and they back AGAIN

#

ty guys again!

near halo
#

how long do you have to be banned to get unbanned

hexed nimbus
near halo
#

they think i hacked

#

what is the waiting period to be able to play

hexed nimbus
#

Take a wild guess how long

near halo
#

idk

hexed nimbus
#

Perm

#

If you appealed it and it’s denied then that’s it

near halo
#

zhx for your help

#

thx*

#

!ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

molten flicker
# fresh elbow and they back AGAIN

Servers will evade ban cheating players from changing accounts on banned servers.If you suspect that he used another account to enter the server, please create a ticket and administrator will review it.

#

😃

kindred spade
#

!appeal

marble mantleBOT
#

Hey, @kindred spade

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shut wadi
#

ticket

#

!ticket

marble mantleBOT
#

Hey, @shut wadi

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

feral torrent
#

There is STILL an issue when "F1 kill[ing]" in Outpost. Some of your loot disappears from you body/bag when reclaiming it. I still keep losing scrap, HQM, frags, stone, and wood.

thick cedar
#

whats up with eu long server is lagged out but still shows up?

#

not kicking anyone been running around lagged out for 5mins +

safe yarrow
#

my ticket is over a day old and still hasnt been checked

twin lion
#

whats up with eu long server is lagged out but still shows up?
not kicking anyone been running around lagged out for 5mins +

thick cedar
#

stop copy my message!

fast coyote
#

<@&874995535881326632> Eu Long is down just froze we were deep on a base!!!!!

thin plover
safe yarrow
#

bro 1-3 business days is crazy

#

it's a 6 day ban i have 4 and a half days on

#

the wipe is only 6 days old

graceful spindle
#

eu-long down

safe yarrow
#

the first guy told me 1-3 days and ur saying business days like the admins dont check tickets on the weekend or something

#

like wth

waxen yew
#

How i can get unban on rustoria?

near halo
marble mantleBOT
#

Hey, @waxen yew

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

waxen yew
#

thx

spice summit
#

it would be really nice if yall banned the cheater on us main smirkingcatlover thats been blatantly cheating for hours

waxen yew
#

I'mnot cheater

#

i was selling in-game currency

spice summit
#

submit a ticket yada yada its been done

waxen yew
#

I have already done it

safe yarrow
#

my appeal got suspended until tmmr for what

toxic shard
#

Usualy it's because the teamate that got banned in your team has a temp gamebanned

#

as the decision on the rest of the team depend on it we do suspend appeals for this period

#

the gameban can be confirmed or liften, even a lifted gameban can remain in a ban for us

gritty dust
#

wait is there some kind of bug where players can loot bodies in outpost on us small??? some kid on a horse is riding around telling people to suicide and my body i f1'd with there had a lot of gp on it and it was looted

fringe sandal
#

Hi men i have big problem i don't know why sometime i just time out or have been kick from server Rustoria eu mondays, i don't know how to patch this is not my connexion is good i continue to talk on discord when i timed out in rustoria ?

clever otter
#

why haven't anyone replayed to my ticket Appeal #3f04f7 ?

near halo
clever otter
near halo
fringe sandal
safe yarrow
#

like what is the decision pending on I JUST MET HIM bro

olive stump
#

Any admin on?

#

getting raided by hackers eu long

toxic shard
#

I'm might not in charge of your ban, just saying generalities

toxic shard
marble mantleBOT
#

Hey, @olive stump

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

safe yarrow
#

marc i need someone to talk to me and look at my appeal i’ve been begging for multiple days

#

like you know whos in charge of it why cant they just look at it

#

i stream on the server

toxic shard
#

We only speak to players if it's necessary, and that's a decision of the admin

safe yarrow
#

i just want to play my base

#

it is necessary

toxic shard
#

and that's a decision of the admin

safe yarrow
#

can you ask him to look at it

toxic shard
#

he did already

#

if your appeal got suspended it got analysed

safe yarrow
#

what else is there to look at

#

what does that mean

toxic shard
#

read my first 3 messages

safe yarrow
#

like i have nothing to do with that hacker tho bro

#

i dont know him or play with him

#

bro i have 4 and 1/2 days online this wipe dude

#

check my stats like help me

#

i dont want to play with cheaters

#

im just solo 90% of the time so i thought i could use some teamates i just met the kid

brave solstice
#

can i get unban please i got banned 21 month ago i changed

brave solstice
#

hacking 😦

limpid belfry
#

is the global networking of bases disabled on rustoria 2x vanila?

#

it doesn't seem to work, it is enabled in my own settings

toxic shard
#

it get disabled/enabled often lately by FP

limpid belfry
#

ahh okay thanks, i know it was disabled last month but i thought they re-enabeld this month. Wasn't aware they turned it off again 😄

#

fed up of crashing minis into random bases

brave solstice
#

mrc

#

marc

#

how i can get unban im waiting 21 month

clever otter
#

can any admin please check my ticket Appeal #3f04f7

ocean thistle
# clever otter can any admin please check my ticket Appeal #3f04f7

Hello there, I see your appeal is still pending as you made it about a day ago. The standard response time for appeals are 1-3 business days. Thank you for your patience in advance as you wait for a response. I do recommend to link your account so you'll be notified via DMs about the status rather than refreshing the website constantly.

marble mantleBOT
#

Hey, @clever otter

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

toxic shard
brave solstice
#

why

toxic shard
#

hacking bans are permanent

brave solstice
#

yeah i know but i was young

toxic shard
#

doesn't change the fact that hacking bans are permanent

ornate terrace
#

i just got kicked in eu main

#

whyy my only metal hatchet gone now

merry osprey
#

any admins pleas

feral torrent
#

FYI - not sure if this affects this sever or other modded servers, but there is an issue with safezones and FP is aware of the issue. I am experiencing the issue on Rustoria Main US:

[posting screen shot of reported bug in other channel]

CONSIDER safezones NOT SAFE

This video was shared with me by another Rust player when I started raising the issue:
https://youtu.be/wtPfbKJhDLQ?si=igunthyvoq-u66Uh

novel pumice
#

how many times can you time out the game 5 times?

#

eu main

merry osprey
#

admins

noble terrace
merry osprey
#

there is a guy how got banned#

#

and now he is here

noble terrace
merry osprey
#

can we hop in a call

noble terrace
merry osprey
#

there is more awidanc to show you

noble terrace
noble terrace
merry osprey
#

can i dm it to you pleas

#

dosent work for me

#

?

noble terrace
merry osprey
#

its a screenshot

noble terrace
#

If you upload it to Imgur just include the link in your ticket

#

I’m at work so I can’t help you beyond that right now

merry osprey
#

it just doesnt work

#

when are you back+

noble terrace
#

Jonas just make a ticket please

#

So another admin can get to it ThumbsUporia

livid saddle
#

F1 killed myself at outpost, when I came back all the scrap/HQM/cloth was gone but everything else was still in there

#

That shouldnt happen right?

#

Like all the valuables were gone

noble terrace
#

There is a bug right now that can allow this to happen

#

FP is aware, so hopefully there will be a fix soon

livid saddle
#

Damn

#

So did the stuff disappear or did somebody else loot my body?

fossil igloo
livid saddle
#

US Main @fossil igloo

maiden halo
#

yo so i wanted to remove my double door but i couldnt because it was glitched then a naked came and locked front door

#

i couldnt pick up my door idk why

toxic shard
maiden halo
#

it was locked but i took the lock out then couldnt pick it up

toxic shard
#

it needs to be open to pick it up

maiden halo
#

it was open

mellow tinsel
maiden halo
#

this isnt my first time picking up a door

toxic shard
#

then I dunno

maiden halo
#

ty i guess 😂

toxic shard
#

might be worth to report with f7

toxic shard
mellow tinsel
#

Okay, can i be put to the first in queue maybe since i got timed out ?

toxic shard
#

we can't do that

mellow tinsel
#

if you look bottom left to my ping. you see that its not an issue on my side. Anyways. Thanks for the quick response.

zenith hawk
#

<@&274971100184576010> add slots to eu long

ocean thistle
zenith hawk
rugged adder
#

/report

marble mantleBOT
#

Hey, @rugged adder

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ocean thistle
rugged adder
#

wheres an admin at

ocean thistle
#

How can I help you?

rugged adder
#

005 on us main 1hr account literally just aimbotted us and we lost everything doing a transfer run

#

havea a clip aswell for proof

urban tartan
rugged adder
#

just madea ticket my mate is trimming a clip of him turning it on, surely you can see 1 hr on rust overall first seen on us main 1 hour ago and dudes trippling 3 of us that should be a no brainer insta ban and base wiped...

ocean thistle
rugged adder
#

report with a clip of what happened attached now but yeah all goods youll be able to see 🙂

marble mantleBOT
#

Hey, @rugged adder

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

amber quest
#

please watch 005 so sus

#

on us main

hexed nimbus
marble mantleBOT
#

Hey, @amber quest

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

amber quest
#

!report 005 on us main cheating

marble mantleBOT
#

Hey, @amber quest

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wicked abyss
#

if you think someone cheating make a ticket an admin will help you asap @amber quest @rugged adder 🙂

hexed nimbus
rugged adder
#

yeah we all have its just we cant do anything he literally just tripple headshot all of us instantly we had everything on us and now they have it in a 2x2...

marble mantleBOT
#

Hey, @rugged adder

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

amber quest
#

THANK YOU GUYS

#

❤️
w