#support

1 messages · Page 340 of 1

west goblet
#

youre bio is not geting me unbanned

hexed nimbus
#

send me a friend request as you block it all hehe

hollow jackal
#

where do i report a cheater?

toxic shard
marble mantleBOT
#

Hey, @hollow jackal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hexed nimbus
crisp kestrel
#

yo mike

hexed nimbus
#

sup

glad gorge
#

.

crisp kestrel
#

when my ban is over?

hexed nimbus
radiant sorrel
#

rust discord said to ask for map to put in files to fix download level error

west goblet
#

@hexed nimbus why does this take 1 to 3 business days to unbanned me

hexed nimbus
#

for what server you need it solen ?

radiant sorrel
#

rustoria main

hexed nimbus
#

EU US ?

radiant sorrel
#

us main

hexed nimbus
#

@noble terrace you able to get this man the map for US @plain jackal thanx Hon👆

west goblet
#

@hexed nimbus why does it take 1 to 3 business days to unbann me?

violet sinew
#

@radiant sorrel have you fixed teh problem yet?

outer wraith
#

So hallo erstmal

outer wraith
#

Ich werde hier zum addi

#

💀💀💀

radiant sorrel
outer wraith
#

Hallo is somone who can help a little waffel

violet sinew
hexed nimbus
violet sinew
#

cause i cant even find it

radiant sorrel
violet sinew
hexed nimbus
#

@toxic shard are you able to get @radiant sorrel the map for US main TY

radiant sorrel
#

pleasaeee

hexed nimbus
#

solen do you have friends on server rn ??

radiant sorrel
#

i am

#

on the server my friends cant connect

west goblet
#

rustopia is besser

hexed nimbus
#

then you should have the map in your map folder rn so you can send yours

lone hinge
outer wraith
#

My Friedrich pew pew Has injustice been banned

hexed nimbus
radiant sorrel
#

theres the map!

hexed nimbus
marble mantleBOT
#

Hey, @outer wraith

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

west goblet
#

better sup

lone hinge
radiant sorrel
#

thats the map from my map files

outer wraith
#

So wenn der Server hier nich gleich brennen soll hilft mir jetzt jemand Mit meinen Problem

west goblet
#

1 to 3 businiss days, in 3 days is the wipe overPingsock

lone hinge
radiant sorrel
#

main us

hexed nimbus
west goblet
#

crime??? I just acceptet a tpr

outer wraith
outer wraith
west goblet
#

joined a clan and tried to tpr , and now im here

onyx path
#

Getting a Couldnt Download level(map name)Cannot Resolve destination Host error anybody have any clue how to fix this.

west goblet
outer wraith
hexed nimbus
west goblet
hexed nimbus
novel laurel
#

@hexed nimbus Getting a Couldnt Download level(map name)Cannot Resolve destination Host error anybody have any clue how to fix this

onyx path
west goblet
#

@hexed nimbus ok, but how do i know that im unbanned?

violet sinew
#

CAN SOMEONE GIVE ME THE US MEDIUM MAP SO I CAN DOWLOAD IT

west goblet
#

NO

outer wraith
#

Everything worked, but it takes at least four working days to get the band even though you were unfairly banned.

hexed nimbus
lone hinge
# radiant sorrel

For some reason, the /master doesn't show me the 4500 file, though that's the one that is being downloaded for me as well. If your file is corrupted in any way try deleting it or I can just send you it for you to overwrite it

chilly siren
#

What is happening ?

outer wraith
#

Jannnn

west goblet
#

@chilly siren maybe you could help me

outer wraith
#

Was geht

chilly siren
outer wraith
#

Mein Junge

radiant sorrel
#

IT WORKED

hexed nimbus
flat sparrow
radiant sorrel
#

FOR MY FRIENDS DOWNLOAD THE MAP I SENT AND LOAD IN!

hexed nimbus
chilly siren
#

Im not an admin, im a trial head mod there is a difference

hexed nimbus
west goblet
#

@chilly siren can you help me i got unfairly banned

chilly siren
#

in all case i suggest you to make an appeal

west goblet
#

over max team limit

hexed nimbus
radiant sorrel
hexed nimbus
marble mantleBOT
#

Hey, @novel laurel

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

chilly siren
radiant sorrel
#

download this go to program files 86>steamapps>steam>common>rust>maps

onyx path
west goblet
#

@hexed nimbus @chilly siren yes ok, but it cant take 1-3 business days when the wipe is 3 days

hexed nimbus
chilly siren
#

That's right, our admins are humans and not robot, they will take a look when they have the time for

lean wing
#

oha

hexed nimbus
#

i was reading that @chilly siren 😂

chilly siren
#

Bruh i got scared asf it was all german

outer wraith
onyx path
west goblet
#

hahah DEUTSCHE AN DIE MACHT

#

FÜR DIE AFD

outer wraith
#

Heil

chilly siren
#

If you don't require support anymore please move on #general

outer wraith
#

Sieg

hexed nimbus
#

fried

onyx path
#

Can anybody please send EU Medium map please. ❤️ im getting error downloading map

hexed nimbus
#

bye

west goblet
#

OK THX @chilly siren AND @hexed nimbus I Hope you dont sleep wellCatVibe

outer wraith
#

Ohhh nooo8

hexed nimbus
west goblet
#

aber ich bin kein dummer ami der für mindest lohn abeitet

hexed nimbus
west goblet
flat sparrow
west goblet
#

@hexed nimbus you living 6 houres away from me

hexed nimbus
#

how you know lol

near halo
#

Bro

west goblet
#

you from netherlands

near halo
#

i joined the server and when it loaded i got kicked for hacking bro

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

west goblet
#

im from german

hexed nimbus
uncut peak
#

can i get an admin on rustoria main

lilac stone
#

same as last time, I have a VIP pass but I’m standing in line again

wispy loom
past crane
#

Hello my sunshine

true fjord
#

anyone able to help me pls

#

i wont let me make an appeal of a ban that was 14 months ago

toxic shard
#

a hacking ban is permanent and can only be appealed once

true fjord
#

@toxic shard i made a ticket dw

toxic shard
#

will respond with whatI just told you ...

astral fern
#

i have no fp bans

toxic shard
#

yes, stop cheating .... in any game

astral fern
#

okay cutie

toxic shard
#

you can't re-appeal power

#

moreover only 1 year after ... it's like it hapened yesterday

true fjord
#

@toxic shard i have 7khrs 0 gamebans on record and only banned from toria lmao, idk what u want me to say

toxic shard
#

Nothing, just go play somewhere else

true fjord
#

LOL

toxic shard
#

you won't get unbanned here

#

if you cheat on rustoria, you are not welcome here anymore

true fjord
#

@toxic shard i wasnt even on the server when i got banned in the first place, what are u even saying rn

toxic shard
#

Like I said you already appealed and got denied, your case is closed

lilac stone
#

where to write in discord to solve my problem. on the site they write in discord you need to write

toxic shard
#

what's your problem ?

vital kayak
#

i need support @toxic shard please

toxic shard
#

with ?

lyric basalt
#

!appeal @vital kayak

marble mantleBOT
#

Hey, @vital kayak

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

does minicopter lock in safezone?
like people cant steal it if i own it?

lyric basalt
toxic shard
#

only when they spawn for a short amount of time, vanilla way

vital kayak
#

Marc i just picked up loot in outpost than got banned for playing with hacker on US long

#

u guys cant look at the vod to see i did nothing and unban me ?

toxic shard
#

it means you played with a cheater

#

just looting someone is not the reason of the association

lyric basalt
vital kayak
#

BRO

#

MARC I SWEAR TO GOD we met on rust discord he said want free loot join rustoria long and i was already on sohe dropped it to me at outpost

#

look at the Vod bro this sint cool im gonna get raided and lose all my loot on me at outpost

#

@toxic shard check bro please this isnt fair

toxic shard
#

well you need to make an appeal on the webite

#

we don't carry appeals via discord

vital kayak
#

alr you just lost a customer im off ur guys server just grinded a whole week to get banned for a non existent reason

toxic shard
#

procedures are procedures, there are here for a reason

empty plume
#

how do i cancle a vip subscription?

ancient dune
marble mantleBOT
minor temple
#

!steamid @lean wagon

marble mantleBOT
wispy zodiac
#

how do i report someone for cheating

lean wagon
#

76561198101305552

minor temple
thin plover
#

!ticket

marble mantleBOT
#

Hey, @wispy zodiac

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
#

don't call them out please and you can include clips in your ticket

wispy zodiac
#

ok

empty plume
#

how come when i try to click cancel my subscript after i typed "I wish to cancel " it dosent work (im trying to canncel my subscript for vip)

toxic shard
#

don't use a translator and write exactly what's written without aditionnal space, ...

glass compass
#

I have ben kicked for Hacking to spawn

modern osprey
#

admin

glass compass
#

OK thanks you

modern osprey
#

admin help me

#

200 hours aimlock

thin plover
#

!ticket don't call them out

marble mantleBOT
#

Hey, @modern osprey

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

minor temple
#

!ticket @mild flare

marble mantleBOT
#

Hey, @mild flare

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

glass compass
#

On my ban appeal

vital kayak
#

i just sent my ban appeal please check it @toxic shard

#

my game name is Jay on steam pls man

torn heart
terse mural
#

!ticket

marble mantleBOT
#

Hey, @terse mural

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

terse mural
#

<@&274971100184576010> just sent you a DM

vapid zephyr
#

There is like 25 admins

#

Who did you dm

dapper jolt
#

!ticket

marble mantleBOT
#

Hey, @dapper jolt

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vague edge
#

ADMINS WAKE UP ON YOUR SERVER THERE
EU MAIN READERS ARE RAGING AND YOU ARE SLEEPING AS ALWAYS

#

THE TICKET WAS SENT TO THEM SO CHECK IT QUICKLY

true rampart
#

if u boost

#

do u get a kit? on 5x?

vapid zephyr
#

Yes

#

You get a free supply drop

#

1x per wipe

true rampart
#

i boost

#

how i get kit now

vague edge
#

KHAL DROGO, JUST_G these are 2 cheats go in and ban them while they are playing and not later when they are not online

#

eu main servers

marble mantleBOT
#

Hey, @vague edge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vague edge
#

these administrators do not want to work levite from this corrupted server

noble terrace
#

F7 reports do not go to us

vague edge
#

I sent it back in the afternoon to zero sense

#

go to the server and check for yourself

noble terrace
#

You need to submit a ticket using the instructions above.

vague edge
#

KHAL DROGO I personally felt his valhak on myself I was standing at his house behind the fence and then he ran out with a prefa and fired 3 shots to the head from a glock on the move without any information

marble mantleBOT
#

Привет, @vague edge

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/support/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

vague edge
#

I've been sending for as long as I can is it really too lazy to go in and check them

noble terrace
#

We don't take reports over Discord. I see there is a ticket now created 2 minutes ago, so please be patient while an admin gets to it.

iron surge
#

thanks cheater on 10xeu flash

cinder moon
#

i have been muted and i feel this is kinda a race thing if u could get back to me that would be appreciated

cinder moon
#

i see u guys are racist just bc im abo

#

@noble terrace

near halo
marble mantleBOT
#

Hey, @cinder moon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

if you think you were falsely muted @cinder moon

cinder moon
#

dobe mate

#

done*

forest anchor
torn heart
#

What's up

vapid zephyr
cobalt charm
#

can anyone send me the toria cord that has all the clan channels

vapid zephyr
#

That isn’t a thing

cobalt charm
#

i swear it was i was in it couple of months ago

ancient dune
#

There was a community made one about a year ago but it got nuked

flint salmon
#

Do I need to add myself to the whitelist? I just can't connect to the server

drifting geode
#

We got falsely banned for exceeding a group limit of three when all we had was 3 people?

ancient dune
marble mantleBOT
#

Hey, @drifting geode

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

flint salmon
marble mantleBOT
#

Hey, @flint salmon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lean widget
#

Can someone give me or take role off of me so I dont get notifs? Pretty please

open junco
#

how much time do we get to see the map of us monday before it wipes

stoic siren
#

!appeal

marble mantleBOT
#

Hey, @stoic siren

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

stoic siren
#

@ancient dune

marble mantleBOT
ancient dune
#

Or just mute the server

stoic siren
#

please look at my appeal

marble mantleBOT
#

Hey, @open junco

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

stoic siren
#

i served my 30 days, but it says im still banned

ancient dune
open junco
#

my b

frigid sparrow
#

LORD

stoic siren
#

@ancient dune how long would that be

full scaffold
#

so i got banned for asociation now i cant get unbanned?

#

i made a ticket but it got denied and i cant make anymore

#

nvm

#

im dumb

#

week ban

lean widget
solemn hull
#

Кто играет кланом на Ruatoria.co - EU Small, ищю клан 2 человека

stark fulcrum
#

76561199443897165 on Rustoria US Long is aimboting ran across water and shot me and my teate through walls at rig

#

and he has 2.6 hours

night crescent
#

please admin

#

obvious cheater on oil

#

made ticket

marble mantleBOT
#

Hey, @stark fulcrum

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

west goblet
#

bro what is that

#

why are the rules on this server so complicated

lyric basalt
west goblet
#

@lyric basalt i got banned permanetly for leaving my clan and joining anpther

#

*another

#

?

#

PLEASE

#

help me i want to play

lean wing
night crescent
#

most blatant cheater xd

#

not banned yet xd

#

yes lets leave time so he can toggle, good admin work

cursive estuary
#

hi i was banned for 30 days for association and submitted an appeal which was denied before the 30 days and now that i have waited out the time I cannot submit another appeal to be unbanned

next grail
#

250ms ping from asia to sea server and all my friends are the same. Please fix this issue

blissful shard
#

is it not permitted to give away loot on trio 5x America ?

west goblet
#

can anybody tell me why do i get banned permanetly because i left my clan and joined another clan?

west goblet
#

over max team limit

#

and i didint even wanted that

lone hinge
#

What was the server?

west goblet
#

5x trIo US

lone hinge
#

Yea, go figure why you got banned for swapping teams. The team you started the wipe is the team you must finish the wipe with. If you cross the 3 teammates threshold in any way then you'll get banned. I suggest reading through the rules thoroughly

#

As far as I remember this should be a wipe ban or 7 day, not permanent

west goblet
#

7 DAYS FOR SWITCHING THE TEAMS 7DAYS !!!!!!!!

lone hinge
#

IT'S A TRIO SERVER, LIMITED TEAMS

#

The trio part in the name is treated really seriously on it

west goblet
#

yeah limited but i LEFT my clan

lone hinge
#

And so? You started the wipe with them, should've finished with them

west goblet
#

can u tell me why is there an option to leave the clan but when you left you get banned?

lone hinge
#

You left 2 teammates behind and suddenly you have new 2. That's not a trio, that's a 5 already

west goblet
#

one last question

#

when i want to tpr to another player it says i need to leave the clan , but when i leave the clan and join there clan so i can tpr to them i get banned

lone hinge
west goblet
#

can you just explain how to tpr to player who are not in my clan

lone hinge
#

Why would you tpr to anybody when you're not allowed to team in any way and you can use /trade?

lone hinge
west goblet
#

bro thats not my FUCKING QUESTION tell me how i can tpr to another player

lone hinge
#

It's the answer as well. Teleporting to anyone is a sign of alliance

#

If you're in your clan, you have an alliance already. No swapping teams once established

west goblet
#

so you want to tell me even TALKING to another player is bannabel (because of alliance)

serene zinc
#

vpn ban 76561198167736874

lone hinge
topaz river
lone hinge
marble mantleBOT
#

Hey, @serene zinc

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

west goblet
#

so when im talking in outpost thats not social communication ? THATS OKAY? but tpr to another is bannabel?

blissful shard
#

is it forbiden to give away loot?

lone hinge
west goblet
#

but you just sayed that the admins dont know the rules

lone hinge
west goblet
#

one admin says you cant give loot away but you sayed we can trade?

#

THATS THE SAME

#

PLEASE EXPLAINE ME THIS AND IM GONE

lone hinge
#

Read again

west goblet
#

@lone hinge du bist ein besoneres kin

west goblet
lone hinge
#

Read again

west goblet
#

?

#

I AM NOT ARGUMENTING WITH YOU I SEARCHING FOR HELP

lone hinge
# west goblet but in the rules is nothing about giving loot away

Teaming on that server is strictly enforced. Any sign of teaming will be treated with a punishment. As a sign of teaming, but not limited to, can be teleporting, trading loot, giving away bases, swapping teams. Any positive interaction between played may be a sign of teaming or forming an alliance. If you don't understand the rules or I have explained it wrongly, please always refer to currently standing rules on the server at https://www.rustoria.co/rules.

serene zinc
#

How long will I have to wait for my VPN ban to file a complaint

lone hinge
#

If you don't agree with the ban, appeal, though with your case I doubt it'll get reverted

marble mantleBOT
#

Hey, @west goblet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lone hinge
serene zinc
#

Is it taking so long for VPN ban to appeal

peak knot
#

what could be the problem, I go to the server, I’m lying on the beach and I can’t get up, after a minute it kicks and writes this - Disconnected:Hacking

marble mantleBOT
#

Hey, @peak knot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

timid spoke
#

vpn ban

serene zinc
#

bu xing

west goblet
#

@lone hinge someone droped me scrap, so coulde you please ban him for 7 days (Fork)

willow echo
marble mantleBOT
#

您好, @timid spoke

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

fierce mulch
#

will i get a notification regarding my appeal on discord? or its only site now

toxic shard
#

if it's the same account that is linked you will get a dm

exotic pawn
marble mantleBOT
#

Hey, @exotic pawn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

exotic pawn
#

i already appeled its just slow

hardy sandal
urban coral
#

@hardy sandalHow to check the reason for the ban

hardy sandal
urban coral
#

I want to see why people are banned

hardy sandal
torn heart
strange rapids
#

Can I speak too a admin in DMs

wispy bolt
#

I was banned just like that on all rustoria servers, about two months ago.

marble mantleBOT
#

Hey, @wispy bolt

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

long delta
#

any admins online ?

noble terrace
noble terrace
gentle phoenix
#

The administrator banned our team at will. The plug -in killed my teammates, and then the hacker was banned. We raid the hacker's base and prohibited, and provided evidence to the administrator, but the administrator did not unblock us. Intersection Intersection

long delta
#

i got banned because my teammate raid hacks bases

#

the cheater killed my teammate ,when he got banned we raided his base

#

but we got banned

gentle phoenix
#

The administrator banned our team at will. The plug -in killed my teammates, and then the hacker was banned. We raid the hacker's base and prohibited, and provided evidence to the administrator, but the administrator did not unblock us. Intersection Intersection

noble terrace
#

!appeal

marble mantleBOT
#

Hey, @noble terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

long delta
#

why???????????????

noble terrace
#

You all need to appeal

uncut marsh
#

hal u here?

#

i need talking to hal

gentle phoenix
#

The administrator banned our team at will, killed my teammates from plug -ins, and then hackers were banned. We raid the hacker base and prohibited our team for 30 days. We unseured. Intersection Intersection

uncut marsh
#

The administrator banned our team at will. The plug -in killed my teammates, and then the hacker was banned. We raid the hacker's base and prohibited, and provided evidence to the administrator, but the administrator did not unblock us. Intersection Intersection

dreamy chasm
#

The administrator banned our team at will. The plug -in killed my teammates, and then the hacker was banned. We raid the hacker's base and prohibited, and provided evidence to the administrator, but the administrator did not unblock us. Intersection Intersection

gentle phoenix
#

The administrator banned our team at will, killed my teammates from plug -ins, and then hackers were banned. We raid the hacker base and prohibited our team for 30 days. We unseured. Intersection Intersection

long delta
#

admins always keep my ban

gentle phoenix
#

The administrator banned our team at will, killed my teammates from plug -ins, and then hackers were banned. We raid the hacker base and prohibited our team for 30 days. We unseured. Intersection Intersection

long delta
#

cant raid cheaters base ?

uncut marsh
#

The administrator banned our team at will. The plug -in killed my teammates, and then the hacker was banned. We raid the hacker's base and prohibited, and provided evidence to the administrator, but the administrator did not unblock us. Intersection Intersection

noble terrace
#

Please stop spamming the same message over and over again

#

Submit appeals

gentle phoenix
#

The base where we raid the cheating person was banned for 30 days

uncut marsh
#

Our house was raided after we were wrongly banned, yet our tickets have not been answered for 24 hours

gentle phoenix
#

Why not give us the ban

#

.co server cannot attacked the base where cheating people, this is a big joke

#

You are banned, why can't the cheating person raid them, please tell me the administrator

noble terrace
#

Appeals take 1-3 days to be answered

gentle phoenix
#

Why do we provide a record of reporting cheating, and do not release the ban to us?

#

Why don't you answer my question administrator?

noble terrace
#

I am not the admin in charge of your ban, and we do not handle appeals over Discord.

long delta
#

i submit

#

can u deal with it ?

gentle phoenix
#

Just because the base of a cheating person was banned, we were banned for 30 days, and I was disappointed with your administrator team.

#

@ocean thistle

long delta
#

CZQ raid ur mommmmmmmmmmm

gentle phoenix
#

fuck off

#

I am angry

long delta
#

ur mom so freeeeeeeeeeeee

#

everyone can raid ur mommmmm

hardy sandal
long delta
#

can u deal with my apeal

#

i had submited

ocean thistle
long delta
#

i submit appeal

obtuse merlin
#

when wipe on mondays

long delta
#

can u check it

gentle phoenix
marble mantleBOT
#

Hey, @gentle phoenix

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dreamy chasm
#

@ocean thistle I submit an appeal

gentle phoenix
vapid zephyr
#

Arguing in here won’t change anything

#

Not the place for this

gentle phoenix
#

You are a pile of shit

vapid zephyr
#

I didn’t do anything to you

#

I’m trying to help you

#

Frankly you are wasting your time arguing in here

#

Because everything goes through the appeal system on the website

gentle phoenix
vapid zephyr
#

The appeal process is specifically for BANS THAT COULD BE FALSE / be overturned

#

That’s why it’s there

gentle phoenix
#

Really disappointed with the management team of you Rustoria.co

vapid zephyr
#

No

#

You refuse to help yourself

#

So we cannot help you

#

All you have to do is submit an appeal and be patient

jolly solstice
#

they already submitted but if they dont emphasis the truth here,they might still get false rejected on website

vapid zephyr
#

Not really how that works….

jolly solstice
#

and at that time you would say website is the final decesion

vapid zephyr
#

Discord isn’t connected to appeals at all

jolly solstice
#

i was chat mod i know this

vapid zephyr
vapid zephyr
jolly solstice
#

im just not playing games anymore

vapid zephyr
#

I remember 😄

#

I’m just trying to make it clear that discussing it over discord is absolutely pointless

#

As it’s not connected to the appeals at all

jovial dome
#

world file mismatch

#

what is this? can somebody help

vapid zephyr
marble mantleBOT
#

Hey, @jovial dome

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

jovial dome
#

thx

jolly solstice
vapid zephyr
#

I understand it’s frustrating

#

But for 1 speaking over discord is pointless like I’ve said 100 times

jolly solstice
#

no justice would just make the community less pop

vapid zephyr
#

And 2 insulting staff isn’t the way to go

jolly solstice
#

its not about frustrating

vapid zephyr
mighty drift
#

@austere quest

gentle phoenix
#

The wrong ban, and the administrator is evading the problem.

vapid zephyr
#

No they aren’t

#

We DO NOT deal with bans over discord

#

At all

#

All bans are dealt with through appeal system on the website

jolly solstice
#

sometimes admin straightly does help with vpn ban YES?

vapid zephyr
#

Not really

noble terrace
#

This isn't a VPN ban.

#

We do not handle appeals in Discord

#

Nothing you say here will have an impact on any appeals

vapid zephyr
#

People with vpn issues are still told to appeal

noble terrace
#

Please wait for a response to said appeals

uncut marsh
#

24hrs no one check

jolly solstice
#

alright hopefully they will get right treated in 1-3 bussiness days

noble terrace
uncut marsh
#

1 wipe just play like 4 day,but ticket wait 1-3 days

jolly solstice
noble terrace
#

VIP has literally no impact on bans or appeals, and you know this.

#

All VIP grants you is queue skip

jolly solstice
#

i mean the money spent on this paid nothing off

#

and if it wont be refund

noble terrace
#

Again, all VIP grants you is queue skip

#

There are no other benefits

gentle phoenix
#

Why do some teams mistakenly prohibited, and they lifted the ban in 30 minutes, and we were prohibited by mistake, but they had to appeal for 1-3 days. Is it that your administrator accepts bribery

jolly solstice
#

thats really a good way to earn money,which made me fell sad about the community

thin plover
#

You were not ban by mistake, ACTUAL bans need to be reviewed

jolly solstice
gentle phoenix
noble terrace
jolly solstice
#

alright ur the adminThumbsUporia

thin plover
#

We do not accept any bribes, I don't even know where you get that idea

gentle phoenix
#

What you said is right, because you are the administrator of the server, whoever wants to ban the ban, who is lol

noble terrace
#

We don't ban anyone without evidence.

gentle phoenix
#

The SUSU team has a player EAC for 3 days, why can the ban on 30 minutes, and we can only wait for the ban to terminate the ban on EAC for 3 days of our team. Hahaha

jolly solstice
#

and theres no any cost or punish if u ban someone wrong cause its just a video game

noble terrace
#

You are not currently banned because of a temporary game ban

gentle phoenix
#

You may not accept bribes and do not mean that other administrators do not accept bribes

thin plover
#

I can very confidently say that the other admins do not accept bribes

gentle phoenix
#

I am very disappointed with Rustoria.co's management team

jolly solstice
noble terrace
#

Nothing about your ban has been mishandled up to this point. But if you feel otherwise, you can DM our staff managers, @balmy cypress and @neat pumice ThumbsUporia

gentle phoenix
#

Yes, maybe we have not given money to bribery to ban our administrator

jolly solstice
#

he already dmed to luke

#

and luke said its only admin can handle

#

lol

gentle phoenix
#

lol

noble terrace
#

Luke would not have said that then if he felt there was an error.

#

You can always ask for clarification though

near halo
#

bro

gentle phoenix
#

I will reveal to other social platforms, your rustoria.co administrator, ugly face!

near halo
#

rustoria is a joke i was gamebanned for 3 days and i go apply for ban and it says that im banned 22 hours ago for hacking wdym i cant even join rust servers

raven mist
#

Appeal and it will be lifted

near halo
#

nooo

gentle phoenix
#

Then why can't you call to ban our administrator to deal with this ban? But let us wait? Isn't he there?

near halo
#

i was unbanned and when i tried to join for first time i was banned for hacking i didnt even spawn

gentle phoenix
#

This is very unfair

marble mantleBOT
jolly solstice
near halo
#

bro this rustoria is some bullsh@t

#

My steam id: 76561199559178633

gentle phoenix
#

Did you say that there is no misunderstanding? Did you ban the ban?

raven mist
near halo
#

76561199559178633

noble terrace
raven mist
#

But never mind if u keep on going calling us bullshit

jolly solstice
near halo
#

i even appealed but no one watches, my 3 day gameban ended and when i try to join the server it says im banned for hacking bruh

noble terrace
#

I was mistaken - that's my fault

#

I thought he was replying to the other player

near halo
gentle phoenix
#

76561199174205490

#

Please handle our team's wrong ban as soon as possible,

raven mist
spare widget
# near halo i even appealed but no one watches, my 3 day gameban ended and when i try to joi...

They're always following up on every single issue as quickly as possible. The admins here seriously work so hard to help the community :/ Nice to be patient with it. Not their fault EAC temp banned you - if it's cleared up and no issues on their side then I'm sure they'll resolve it as soon as possible. Good to be nice to them since they really are just trying to help as much as they can

near halo
#

Let me explain my story. So I was gamebanned on 5th October and it ended in 8th October then I tried to join the server and when I loaded it kicked me for Hacking and when i go to the apply for ban it says that im banned 22 hours ago from 8th of october

raven mist
#

@near halo you can dm me. Make sure you also include your other accounts

near halo
#

How is that posible

noble terrace
twin frost
#

How do u report a cheater

noble terrace
marble mantleBOT
#

Hey, @twin frost

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

left hull
#

Why do you do this for no reason

thin plover
#

What do you mean?

near halo
#

bro this whole server is just troll

thin plover
near halo
#

i dmed him and he was texting me and pretending to be like 7 year old

#

i explained him the whole story so he makes me angry again

thin plover
#

We are very much all adults in the admin team, you just have to dm him whatever he's asking you

left hull
#

The administrator is not responsible and doesn't give me an answer

near halo
thin plover
thin plover
near halo
#

bro

left hull
#

Not giving a satisfactory answer will only be perfunctory

#

What reason do you have? Do I have evidence? Do I not have evidence

#

Don't you break someone's heart by doing this for no reason

noble terrace
#

We do not ban people without evidence

noble terrace
near halo
left hull
#

What about your evidence? Give it to me

noble terrace
left hull
#

What if it's a mistake?

#

We don't have a host on our team and you won't tell us if it was a mistake

thin plover
#

We told you to appeal

gentle phoenix
#

I have submitted an appeal, please come out as soon as possible,

thin plover
#

Where we can review everything

#

Because we don't take reports/appeal off discord

left hull
#

I have the above when can you check

noble terrace
oblique wyvern
#

I got muted for typing faq? Rustoria-US Small, Name Swifty, why is that muteable?

thin plover
raven mist
near halo
#

BRO

oblique wyvern
#

I didn't mean it like that at all Anabolic? I had no clue that was even a thing.

near halo
#

HOW MANY TIMES I NEED TO TELL U I DONT HAVE ALT

raven mist
near halo
#

Bro are you stupid?

#

I TOLD U THAT MY MAIN GOT BANNED AND I SOLD IT AND BOUGHT RUST AGAIN

thin plover
#

He's pretty smart our Shenzy

raven mist
oblique wyvern
near halo
#

oh man this server is bullshit fuy

oblique wyvern
#

I have 0 past offenses.

near halo
#

i even send u video

noble terrace
raven mist
#

Maybe dont get gamebanned while playing our servers and you wouldnt have that issue

near halo
#

IM NOT GAMEBANNED

#

bruh this guy

noble terrace
oblique wyvern
near halo
naive oxide
#

!report

marble mantleBOT
#

Hey, @naive oxide

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
left hull
#

Is it because we're civilians

twin frost
#

any admin please spectate this guy wow i cant play on the sever cant farm or nothing right now. ive made tickets but its getting no where pls help

#

and another phd hacker

#

blatent esp

marble mantleBOT
#

Hey, @twin frost

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

twin frost
#

@toxic shard i have pls spectate him

noble terrace
twin frost
#

Thank you!!

left hull
#

Is it because we don't have a back office that won't handle it for us

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
left hull
#

Will you look at the appeal, will you not do anything about it? If it turns out that it was a mistake to seal our losses, who's going to bear the brunt of your actions and say that it was a mistake and that's the end of it? What about our lost time

noble terrace
left hull
#

Or we have no relationship to give us no reason to do if we are the blood relationship of the administrator is sure to give us a satisfactory answer

noble terrace
left hull
#

This is the way of the world

noble terrace
#

It is not the way of Rustoria

peak knot
# raven mist !steamid

I have the same problem, only I didn’t go to the site at all and it says that I was banned 5 days ago for hacking

ashen kestrel
#

Hello shenzyyy

#

longtime no speak

peak knot
#

76561198190582093

ashen kestrel
#

Curious, is insiding allowed on EU mondays

noble terrace
zenith hawk
#

<@&874995535881326632> <@&415898423460626432> <@&274971100184576010> i am waiting for support

noble terrace
zenith hawk
#

wtf guys can you do somethig with guys who all time auto clicking on shop for fertilizer

peak knot
zenith hawk
#

@noble terrace

raven mist
peak knot
#

DM?

zenith hawk
#

<@&874995535881326632> <@&415898423460626432> <@&274971100184576010> i am waiting for support

torn heart
#

Jyrcella was just asking what you needed help with you don't need to ping us all again

noble terrace
#

I try to respond fast but I'm not a robot

#

lol

mild cedar
#

Admin russian cheater on the server

marble mantleBOT
#

Hey, @mild cedar

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
#

@zenith hawk ^^^

mild cedar
#

/ticket

marble mantleBOT
#

Hey, @mild cedar

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ornate brook
#

Yo can someone look at my appeal

tawny rune
#

!ticket

marble mantleBOT
#

Hey, @tawny rune

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tawny rune
#

!appeal

marble mantleBOT
#

Hey, @tawny rune

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wary oasis
#

Heelo i have a Question can i play Rustoria with a Gameban 2100 days ago?

raven mist
#

As long as you didnt get the gameban while being on Rustoria, yes

wary oasis
#

i didnt

#

so i can play it then?

raven mist
#

yes

wary oasis
#

ok nice

#

if there is a issue can i just write here then?

mighty hull
#

how do i cancel a subscription

#

being charged 7.99 a month and dont know how to cancel

marble mantleBOT
mighty hull
#

@raven mist could u take a look at my support ticket 15322

raven mist
wary oasis
#

SUPPORT TEAM im wating in support channel could someone help me pls

#

i need to talk real and explai9n my problem pls

#

@marble mantle

noble terrace
wary oasis
#

i need to talk pls is someone free ?

noble terrace
#

what is it regarding?

wary oasis
#

basecly my steam account got hacked i have proof with login hisory etcc... and i got banned on rustoria and everywhere cant play anymore

#

its sad i am not cheating

noble terrace
#

Ah gotcha, I see

wary oasis
#

just wana play with my friends agai

umbral halo
#

lol we got dc and now we get queue like wtf

dim spruce
#

i got timeout, while running back tpo my base, and now i have to wait the 100 players queu?

wary oasis
#

@noble terrace is someone free to join by any chance? thanks man

vague edge
#

administration why are the readers not in the bath yet what are the people who check the players doing or you don't ban them what they pay you extra

#

why are the chitaks with the whole squad still playing and killing ordinary players

umbral halo
#

we get time out again

#

wtf is this server bro ?

#

whit 27 queue we get time out and now we are again whit 100 queue

west leaf
#

how do u contact an admin about a cheater?

noble terrace
pale cave
#

wtf

west leaf
#

can a admin contact me there is 100% a cheater on rustoria medium

marble mantleBOT
#

Hey, @west leaf

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

pale cave
#

I was charged money for VIP but they didn’t give it to me LoL

vague edge
#

I recently stood at a gas station behind the walls and 2 readers, not knowing about me, were already walking on the courts after which they killed me, is it possible for the administration to work like this

pale cave
#

дед

pale cave
#

дед

vague edge
#

что

pale cave
#

пиздец

#

я купил вип

#

у меня списали денги а вип не пришел что делать?

vague edge
#

administration I have already sent tickets to these cheats more than once, but the result has not followed, they still play and kill honest players

#

напиши админу который этим занимается

#

admins do not ignore otherwise it will be bad, I will write in all chats that you are not doing anything and are not responding to my messages

toxic shard
#

you opened my curiosity

#

!ticket

marble mantleBOT
#

Hey, @wide sapphire

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

mint barn
#

!appeal

marble mantleBOT
#

Hey, @mint barn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vague edge
#

I sent your tickets do not tell me what to do there is no answer to the tickets why are you not working

mint barn
#

any admin got a minute?

toxic shard
#

appeals must go throught the website

mint barn
#

i cant appeal

toxic shard
#

why ?

vague edge
#

THE ADMINISTRATION WORKING IN THIS GROUP DOES NOT CLEARLY ANSWER QUESTIONS DO NOT WORK WITH VIOLATORS OF THE SERVER, WHICH MEANS IT IS NOT SUITABLE FOR WORKING IN THIS GAME, SO I ASK EVERYONE WHO PLAYS ON SERVERS UNDER THE COMMAND OF THESE ADMINS TO LEAVE THEM AND LET THEM PLAY WITH THEIR VIOLATORS THEMSELVES

mint barn
#

i already did 9 months ago, i was gonna ask if it was final or i could appeal it some other way

toxic shard
mint barn
#

ban evasion, not sure if the other account was banned on rustoria or just a gameban, not my account

toxic shard
#

looks like you got gamebanned while playing on rustoria this is therefore permanent

mint barn
#

oh damn, thanks for your time

vague edge
#

Marc should I continue or will you still get to work and check the violators

toxic shard
vague edge
#

when I leave, I will write to the chief administrator if you ban me and say that you ignore me about violators

toxic shard
#

who said ban ? also as far as I'm aware someone spoke to you, someone responded to your ticket, ...

#

now if the result is not the one you expect then there is not much else we can do

#

we can't ban people just because you ask it

uncut imp
vague edge
#

when and who was talking, I completed my mission and sent a ticket via f7 through the ticket command, but they answered me only with deliberately created answers like send a ticket or ticket and wait, remember if you didn't know all tickets are useless if the offending player exits the server and the player who sent the ticket will only receive that the player is not online and the ticket will close

near halo
noble terrace
vague edge
#

Marc do you hear me

toxic shard
#

well we respond to tickets as fast as possible, but we do it rigorously, meaning we sometimes can't reach your ticket in time to spectate someone

#

doesn't mean we don't investigate, we have other ways, but spectating can only be done while online

near halo
toxic shard
#

we have 30 servers, 5000 players right now it's complicated sometimes

toxic shard
vague edge
#

I repeat once again I sent the ticket through f7 and through the ticket command on f7 nothing came to me and on the command it came to me that the player is not online and therefore verification is impossible all the ticket is closed

noble terrace
#

But you are welcome and encouraged to create another ticket if you see them online again

ashen kestrel
#

How do i report a player in discord?

vague edge
#

to show you the speed of checking your administrators through a ticket that is sent via f7

lyric basalt
marble mantleBOT
#

Hey, @ashen kestrel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vague edge
#

Marc to show you the speed of checking your administrators through a ticket that is sent via f7

vague edge
#

did you see when this ticket was sent

#

21.09.2023 and the answer came 08.10.2023 in your opinion, this is a normal check when it lasted as much as 2 vips

noble terrace
#

We have a separate ticket system

vague edge
#

what is the command on the server to view your tickets sent via the /ticket command

noble terrace
#

If you give me your steam ID I can check for you

lyric basalt
#

!ticket

marble mantleBOT
#

Hey, @marsh turret

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lyric basalt
#

Please dont call them out in chat

marsh turret
#

we are waiting like 3hours

mild cedar
#

But bro admins sad that hes not a cheater

marsh turret
#

ban him

mild cedar
#

He killed us on 459 meters

marsh turret
#

how the fuck admin says he is not cheating he is trippling 400M + and under 1sec tripple heashot

lyric basalt
mild cedar
#

on that range is not even posibble to see players

marsh turret
#

true we were like 8+ team and this shitty cheater kill us

#

just ban him

mild cedar
#

there is no point hes tripling us in 0,2 seconds or killing us all on 450 meters

lyric basalt
marsh turret
#

překladač ?

lyric basalt
#

nie ?

marsh turret
#

aha

strange rapids
#

can i speak too a admin

quick steeple
#

Hello any admins here?

noble terrace
#

sup

quick steeple
#

What can i do if i got banned and in appeal admin answered without any explanation that my ban will stay permanently

dim spruce
#

again??

#

timeout and o got to wait a queue

umbral halo
#

fix your eu mondays time out every 10 min wtf

quick steeple
#

Is there any way how can i play on the server, may be i can record my game play or stream it

dim spruce
#

go and play just

#

our buy vip

noble terrace
quick steeple
#

Even after a year?

noble terrace
#

hacking bans are permanent

dim spruce
#

stop cheating dfumbfuck

#

sry for bad language

#

i just hate cheaters so much

quick steeple
#

I got banned just for fun

dim spruce
#

yes ytes thats what all they say

umbral halo
quick steeple
#

There's nothing else to say if ur braindead

#

I wouldn't even try anything if i would actually cheat

#

Who's cheating and coming to admins

umbral halo
#

and the admins banned u for hacking, the admins doo the right thing

quick steeple
#

Where's the logic in ur words

thin plover
#

People still try even if they are blatantly cheating

#

We see everything

quick steeple
#

U don't even know the full situation

dim spruce
#

hahahaha

umbral halo
quick steeple
#

I been playing 1 hour on the server

#

No one checked me just banned

#

Geniuses

umbral halo
#

bro stop pls

#

admins dont ban for no reasson

dim spruce
#

bro go dig your grave

thin plover
dim spruce
#

w admin

quick steeple
#

Then you have no clue

thin plover
#

Sure...

quick steeple
#

Anabolic Jenx

dim spruce
#

man just give up

thin plover
#

Anyway have fun finding somewhere else to play Okay

quick steeple
#

No one checked my pc or anything

thin plover
#

Ohh we dont need to, we had enough proof it means

umbral halo
#

bro, play rust like a man not a kid and if are banned u deserve it

raven mist
dim spruce
#

no need if u cheat with no care at all

umbral halo
#

admins can see everything

quick steeple
#

I didn't ask your opinion once bro

umbral halo
#

and if u are banned is because they find your small brain cheating

dim spruce
#

go cry to your moma man

thin plover
#

Alright the situation is done, this is a support channel

quick steeple
#

Im just so happy that i got brains in my life

thin plover
#

If you dont need anymore support #general

frozen coyote
#

any idea why shops were emptied? my friends shop was emptied too, is that a glitch or a hack

#

it was full last night i log in and its 100% empty with no sell returns or anything just fully emptied, nothing raided... friend had same problem.

raven mist
#

Havent heard about that, what server?

frozen coyote
#

us long

#

vanilla

raven mist
#

Ru sure a friend or teammate didnt empty it to troll? 😛

#

Havent heard any other complaints about it tbf

frozen coyote
#

im solo

#

only keylocks, they live in own base but their shop was emptied too

#

nothing raided

marsh turret
#

how to report admin please ???

hexed nimbus
marsh turret
#

i wrote 3 tickets and get fucked by admin because he saying he is not cheating just fucking 7hours not legit the admin need new brain

#

under 1 sec get tripple headshot ???? the admin must have in head fucking rock

zenith hawk
#

<@&874995535881326632> <@&415898423460626432> <@&274971100184576010> how i get killed in out post

noble terrace
zenith hawk
#

no

noble terrace
#

Were you logged off for an extended period of time?

zenith hawk
#

i logged off

#

in outpost and died

noble terrace
#

If you're offline in a safe zone for more than 30 minutes it will kill you

zenith hawk
#

can you join voice

mild cedar
#

outpost will kill you after like hour of being logged off in it

zenith hawk
#

please

#

i been out like for 20-30 min not more

#

maybe less

noble terrace
#

It was more than 30 minutes

#

That is why

zenith hawk
#

@noble terrace ok what about my dead body &

#

?

marsh turret
#

@noble terrace how to get info about who solve the report/ticket

zenith hawk
#

it desapearing immidatly after i got killed ?

noble terrace
#

It will not be there. Dying because you're logged off for that long is not the same as dying to outpost turrets

noble terrace
marsh turret
#

but the admin have in head fucking rocks

zenith hawk
#

@noble terrace can you join voice

marsh turret
#

nobody can hit 3times on 459m

zenith hawk
#

i will try to explain

marsh turret
noble terrace
#

You logged off in outpost

#

You were offline for >30 minutes

#

Your body will not be there

zenith hawk
#

here is man who sleeping more than me

marsh turret
#

@noble terrace please solve my ticket

zenith hawk
#

about 2 hours

noble terrace
#

you dont die until you log back in

marsh turret
#

nobody cant hit 3x times on 459M

noble terrace
#

he will die when he gets back online

marsh turret
#

i wrote fucking 3 tickets

#

he have just on rust 7hours not possible

zenith hawk
#

i cant found my body why ?

noble terrace
noble terrace
#

You cannot log off in outpost

zenith hawk
#

i got crashed

#

i dont realy want to leave

marsh turret
noble terrace
marsh turret
#

please ban the fucking cheater he is hard cheating thats not possible

noble terrace
#

38 meters is not far

zenith hawk
noble terrace
#

It is quite close

noble hare
#

lololololol

noble terrace
marsh turret
#

do you have brain or something like that

marsh turret
marsh turret
noble terrace
#

Yes, I was looking at a different screenshot

marsh turret
noble hare
#

combat log is more trustworthy

marsh turret
#

more ??????

weary idol
marsh turret
#

thats not legit just ban the fucking cheaters admins

noble hare
#

nahh

#

thats crazy

noble terrace
#

feel free to make a new ticket

noble hare
#

admin, you see that

#

W admin

weary idol
noble terrace
#

Sure

weary idol
oblique wyvern
#

I swear to god I can't with this word

#

I think of the "f" word, and someone wants to trade, they are too far or can't make the trade happen so I say faq like fuck but with an A and I just got muted again, is this word used wrongly too much

flat sparrow
#

seems pretty legit to me

oblique wyvern
#

I keep fumbling that and I don't know why it's a banned word I need a mod.

weary idol
#

Hey @balmy cypress I sent you a friend request. Just had a quick question if you’re available

oblique wyvern
#

All Admins off right now?

raven mist
#

We are here

#

But you wont be unmuted this time

oblique wyvern
#

I get it but the dialog with it given if you can read, I just don't get why it's an autobanned word if not meant wrongly, there are many words around it.

#

And so many words that are able to be used incorrectly or harshly as well as in a humanly and not rude way.

raven mist
#

I mean u got one chance, than did it again. Not sure why you keep thinking about that word but maybe you wont after this time

oblique wyvern
#

What if someone is asking how to get admin support and someone says their Discord has a FAQ you can use, then just get punished for it.

#

I just see this being weird, maybe it's a thing that kids use wrongly but that's them, I just wish you'd read all my logs I don't swear racial or gendered slurs ever at people and I just physically think it's a tad bit of a curveball.

exotic pawn
#

hi can i ask for support are ban appeal for being banned for being over a three man got denied with no body to talk to and like solid proof there are only 3 of us is there admin abuse happening?@raven mist

timber bridge
exotic pawn
noble terrace
#

Because there were more than 3 of you

#

lol

#

That is why your appeal got denied

exotic pawn
#

no i gave the exact names of who was in the team

noble terrace
#

Maybe that is who was in team UI, but there were more than 3 people in your base

exotic pawn
#

there where only 3 there where only 3 of us on tcs and 3 of us in team??

#

thats not possible

oblique wyvern
#

The only time I've ever been knocked for something prior to this back to back was when my neighbor I was on a team with did a glitch and I got punished for it and wasn't basing or running monuments or raids with them. I've been on this server more then anyone else and I try my best to not use or abuse things.

noble terrace
#

It is, and there is proof of that, which is why your appeal was denied

exotic pawn
#

can i see said proof

noble terrace
#

No, we do not provide proof to players for obvious reasons

exotic pawn
#

well then this is admin abuse?

noble terrace
#

It is not. You were banned for exceeding group limit

exotic pawn
#

like we all 3 made the same appeal stating our names and you cant provide proof there was a 4th one thats admin abuse

noble terrace
#

We can, we just don't provide it to players

timber bridge
noble terrace
#

We're not going to tell you how we caught you so you can avoid getting caught next time

exotic pawn
#

when does this stupid ban expire thats just straight abuse

oblique wyvern
#

I didn't even think about it I came back someone was asking to trade charcoal I asked how many gears and he barely had any I had 0 clue about that.

noble terrace
exotic pawn
noble terrace
#

It's a 3 day ban

exotic pawn
#

ty jyrcella

oblique wyvern
#

I'm willing to remove my Q key if needed put a PERM mute on my account if I do it again and I will not raise a single finger against it. I was just really busy IRL and had not even thought of it, it was a probably 2 second type.

exotic pawn
#

still stupid

noble terrace
#

You sure you didn't let anyone else into your base?

#

Maybe one of your teammates did?

timber bridge
exotic pawn
#

yes sir we only had 1 floor base since we took over a raided base but it looks like a 2 story from the outside but we cant raid up so we blocked the doors and cleared tc

timber bridge
#

@oblique wyvern, Considering they unmuted you once already for it I don't see anything changing without the appeal since they said they will not remove the mute.

exotic pawn
#

but its whatever my 3 man will decide if wanna keep playing rustoria wants ban expires

oblique wyvern
#

I did not break any rules though, I typed something that was not Racism Homophobia Spamming and or Real World Trading. I made an Honest to god accident and am being punished for something that is being pulled WAY out of proportion from what it was meant and it is being bent into a "Rule break/Violation" whereas it was none of the above.

exotic pawn
#

i will say me and my freind werent even in the base at the time of the ban we were roaming with sar

oblique wyvern
#

It was not an insult, nore was it a violent threat.

timber bridge
drifting geode
#

Yoo the administration for restoria is bogus 😂

oblique wyvern
#

I understand thus why I am trying to speak to Administrators for Support and not an Ex-Admin, no offense directed, just I really feel this was misdirected, if they just read the context they would understand.

exotic pawn
#

not you swifty our teams an appeal