#support

1 messages · Page 339 of 1

granite condor
#

They disappeared wth

blissful herald
#

you see them, but they are actually not there

granite condor
#

Nice

#

I love this game

blissful herald
sharp phoenix
#

clan T. 5+ man using hacks

#

aim ...

marble mantleBOT
#

Hey, @sharp phoenix

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

earnest elbow
#

I am a newcomer. How can I find the administrator

#

Someone can help my mom

toxic shard
earnest elbow
#

Yes, but I can't submit my application again

toxic shard
#

If it got denied then it's over, you can't appeal over and over

earnest elbow
#

My account has been banned from evading lockdown

#

No, it's not. My account has been unblocked. This is my newly purchased account and it's still being banned

toxic shard
marble mantleBOT
kind thunder
#

76561198358175444 this is my steamid64 vpn ban

earnest elbow
#

76561199381591112

toxic shard
#

Why don't you use your old account ?

earnest elbow
#

I have an account that has been banned for 7 days. I did not know before that I could not open another account to access the server again, so I opened this account to access it. However, it was banned. The account that has been banned for 7 days has been lifted, but it is still banned

toxic shard
#

it might remain banned to avoid you to try to evade again in the future

earnest elbow
#

Because the new account has purchased a lot of skins

toxic shard
#

you can use your main account to play

earnest elbow
#

Because I didn't know it, I bought a lot of skins again. Giving up this account now would make me very reluctant

#

So I want to ask the administrator if it's possible to lift the ban on my account

toxic shard
#

I will send the info to the admin in charge of your ban, but we don't like to have people with vpn running multiple account

earnest elbow
#

Although I know it's difficult, I still want to try hard

slender trench
#

can i get as soon possible an appeal i did for a ban in sea long? im sure the ban its an error

earnest elbow
#

This account has already spent a lot of money, and I feel heartbroken

toxic shard
marble mantleBOT
#

Hey, @slender trench

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

toxic shard
#

they are twitch drops

kind thunder
#

76561198358175444 this is my steamid64
Prompt me to play the game with hacker, but my teammates have not been banned. I joined the game using VPN

earnest elbow
#

Thank you very much. Although I'm not sure if he can forgive my mistake, thank you for your help

slender trench
#

Appeal #1a6abe

stone plover
ocean thistle
earnest elbow
#

Okay, what I just described is my needs. Thank you very much for your help

#

May I also ask how I will review the final trial

ocean thistle
earnest elbow
#

I don't know how to receive my final decision from the administrator

earnest elbow
earnest elbow
kind thunder
#

@earnest elbow国人？

frigid sparrow
#

Help

ocean thistle
sharp phoenix
#

T. Zerg Team Cheats 😉

ocean thistle
marble mantleBOT
#

Hey, @sharp phoenix

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sharp phoenix
#

/tricket

ocean thistle
#

without the extra "r"

#

and do it in game heartoria

slender trench
#

Appeal #1a6abe

#

past more than 1 hour and no solution yet, my base GG

ocean thistle
slender trench
#

yah but i have my base with doors opened inside, will be GG for me i did hard work in the server to do a base and for this i cant play also no one is giving concrete information about my issue

ocean thistle
slender trench
#

im being fully honest, look, the admin is asking me for make my profile full public ill do that

#

i really dont know why i need to do this but is ok

#

please, just tell me if i can play or the annoying ban came to me to stay so ill play another server

#

im just waiting for this issue doing nothing

ocean thistle
slender trench
#

i dont know what more i need to do, i put all my profile public, continuously responding my appeal and nothing

ocean thistle
#

It's only been 2 hours since you made your appeal. Please be patient.

slender trench
#

the guy attending my appeal is watching my appeal cuz he asked me to do full public profile

#

but again 1hs and wait and wait no response again

ocean thistle
#

We all have lives outside of Rust and admining.

remote compass
#

@ocean thistlevpnban76561199155182623

ocean thistle
odd island
#

Hai, Is it possible that you can look at my appeal, I know that you can`t do anything without banning admin but can you take a look?

ocean thistle
marble mantleBOT
odd island
#

send here or on the website?

ocean thistle
#

Here please

odd island
#

76561199159912829

ocean thistle
#

Checking

odd island
#

okey thanks 🙂

ocean thistle
odd island
#

okey

dusky dirge
#

.

slender trench
#

Appeal #1a6abe

fleet tangle
#

I have VIP on Rustoria EU Long and when i try to join the server it says that i there is a 260 players QUEUE. Wtf!?

slender trench
#

i showed all the proof, full public profile as requested to me, what more i need to do? this is taking so long

lean cedar
#

The rules do not prohibit the transfer of water through the water barrel? <@&274971100184576010>

slender trench
#

also i sent to rustoria admin a screenshot of an issue happened ago which is solved yet 9months ago

#

i really dont understand bro, this is so annoying

ancient dune
raven mist
ancient dune
#

Please stop repeating yourself

lean cedar
raven mist
#

!report

marble mantleBOT
#

Hey, @crystal tapir

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

raven mist
#

^

lean cedar
raven mist
sharp birch
#

I need a large number of VIPs for EU Long, will there be a discount? or if there is an opportunity for 10 days VIP or 20 on this server?

lone hinge
sharp birch
#

I know a person who buys them from you for 5 dollars)) for eu long

lone hinge
#

Yea, no. What's on the website, is what you can get

lyric narwhal
#

is there a way to get the ticket replies on discord ?

ocean thistle
urban ivy
#

disconnection keeps happening.. I was recycling at outpost.. GGs

slender trench
#

Hello, thank you my appeal was approved (Appeal #1a6abe), it was because of an issue ocurred near 9monts ago

#

so i have a request to admins, can notify all admins about seal that issue? i dont know why popped that topic again today

#

ill really appreciate

marsh egret
#

Hey the @plain jackal says the servers up but i cant connect?

ocean thistle
marsh egret
#

ok @ocean thistle, Thanks man!! appreciate you!!!

ocean thistle
#

Any time! Good luck! heartoria

marsh egret
#

Thanks man

lime edge
#

hey any1 know why the server just wiped and when it will bne back up

ocean thistle
marsh egret
#

ya @ocean thistle loading in now, my mistake i thought when the bot goes online the server does too

gloomy forum
#

omg rustoria mods are so nice, if it was on rustopia he already be banned 💀

lime edge
#

ok thanks for the help[!

ocean thistle
karmic flame
lone hinge
karmic flame
#

Yes, I bought it on the fifteenth of last month

blissful herald
karmic flame
#

thanks

frail lotus
#

Are they increasing the number of slots on the server soon? I just can't get on the server because of the types with vipka came in and online 575/550 people.

lone hinge
marble mantleBOT
#

Hey, @frail lotus

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

dusk wraith
#

ADMIN please add slots to EU Long

lone hinge
marble mantleBOT
#

Hey, @dusk wraith

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

#

Hey, @dusk wraith

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

amber sorrel
#

admin?

#

Really hacker?

steel marten
#

obviously a stolen account

amber sorrel
#

no him play with me on discord

steel marten
#

lvl 29, hasnt played a single game in 7 years

sturdy kestrel
#

bro dont even own any games, but got 1000 + hrs

steel marten
#

stop cheating

amber sorrel
steel marten
#

no, its not

#

stop cheating

ancient dune
#

Stop discussing this in here thanks

amber sorrel
#

Could you check it again?

ancient dune
undone basalt
#

hello i god banned from rustoria eu main and i want to play rustoria eu small i didnt cheat and i think i never played any rustoria server accept the rustoria ukn pls uban me

ancient dune
marble mantleBOT
#

Hey, @undone basalt

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ancient dune
#

!report

marble mantleBOT
#

Hey, @left fable

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

undone basalt
#

ok thanks

left fable
#

idc about the command, ban the cheater is easy

#

thanks

lone hinge
ancient dune
ocean thistle
fresh rune
#

I just bough VIP for eu main when i was ment to buy for eu medium. How can i fix it?

lone hinge
fresh rune
#

Thank you

lone hinge
unborn leaf
#

hello how to appeal against a ban that was received for nothing ?

lone hinge
marble mantleBOT
#

Hey, @unborn leaf

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unborn leaf
#

thank

full scaffold
#

how i make a ticket

steel marten
#

@ancient dune i think you missed a few cheaters on us medium

#

with that one group that got banned an hour or so ago

lone hinge
lone hinge
marble mantleBOT
#

Hey, @steel marten

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lone hinge
marble mantleBOT
#

Hey, @full scaffold

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

novel elk
#

why 10x cameras in rust+ doesnt work?

#

not allowed it says

quartz nymph
#

How to report someone

marble mantleBOT
#

Hey, @quartz nymph

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

torn heart
unkempt mauve
#

admins plz Ticket #069e1a
chinese cheaters logged back in
base wasnt deleted so they just waltzed in

#

@torn heart

#

or someone anyone, its been 20 mins yall

ocean thistle
vital bridge
#

ban apil?

lone hinge
marble mantleBOT
#

Hey, @vital bridge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tribal plank
#

Hi Admins, I was banned for playing with a hacker and I put in an appeal that got denied. I would love to know the findings of the investigation so I can look out for whatever was figured out cause I had no clue anyone was hacking and I still don’t know who it was (big group). I can’t ask that question on the ticket since now it’s locked. Would anyone be able to give me more information? Specifically the name of the player in the group that was hacking so I can make sure I don’t interact with them ever again?

lone hinge
#

That information wont be disclosed I'm afraid

tribal plank
#

Damn, that sucks. Guess it’s back to solo only.

near halo
#

@torn bronze Make more slots please thanky you !!!

lone hinge
marble mantleBOT
#

Hey, @near halo

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

noble terrace
tribal plank
#

Let me find it. Brb

#

76561198156008838

#

Any info would be appreciated @noble terrace

grim locust
mortal panther
#

I have a problem, I can't log into the servers

image.png
#

why?

minor temple
mortal panther
#

okey

#

76561198402930768

#

I haven't played Rast for over a month

noble terrace
grim locust
#

did it on your site

mortal panther
#

I tried searching YouTube for this problem, but didn't find anything.

#

and my rust, sometimes crushed...

toxic shard
#

It means you are somehow related to another account that is currently banned

mortal panther
mortal panther
minor temple
naive wedge
#

me and my teamate both got false banned for cheating

#

I just found a full metal ak in the ocean in long and I got banned for playing with hacker

vapid zephyr
marble mantleBOT
#

Hey, @naive wedge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

icy oasis
#

.

near halo
#

why is disabled ?

image.png
kindred yacht
#

!appeal

marble mantleBOT
#

Hey, @kindred yacht

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

!slots

marble mantleBOT
#

Hey, @near halo

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

opal fog
toxic shard
near halo
granite badge
#

Can an admin hop on Rustoria US MAIN. guys account is 39m OLD and hes using ESP prefiring and all type of stuff. He hasnt even set up his steam account yet. Easy ban if you ask me. User:bb1034878

kindred pecan
#

hello can i have an admin look at a clip of this dude screaming the n word at outpost kinda messed up my stream

toxic shard
toxic shard
marble mantleBOT
#

Hey, @granite badge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

marC?

frail steeple
#

admins

granite badge
#

ty

low thorn
#

any admins here ?

golden burrow
#

admin

raven mist
#

Sup?

frail steeple
#

support

raven mist
#

Might give us some context

frail steeple
#

we got banned

raven mist
foggy drum
#

is it possible to get launch site loot with parachute rust

raven mist
low thorn
#

I got banned for cheating in the game can we talk about why

raven mist
#

Not sure

granite badge
raven mist
golden burrow
#

@raven mist He wants a video, what kind of video?

raven mist
granite badge
#

Hey shenzy, want an easy ban? I already made a ticket but if you just want to. His account was made an hour ago and has ESP and prefiring and stuff lol

raven mist
#

Im not online myself atm so cant check it out

granite badge
#

Okay thats fine

golden burrow
#

@raven mist the website asks us to upload a video, what kind of video do we need to upload because we are banned

raven mist
#

If you made a ticket it will be looked into

raven mist
low thorn
keen acorn
# raven mist Hmm? What do you mean?

dude @low thorn is my teammate he banned and we got team banned
we on house @low thorn have a proof for don't use hack he make a appeal on website can u check him?

raven mist
raven mist
keen acorn
#

we have a enemy

golden burrow
#

@raven mist Can we come to the Discord server and open a stream? please we need time

keen acorn
#

that guy if see us offline he got raided us?

#

raid him*

golden burrow
#

@raven mist we sleep with headphones to avoid raid

granite badge
raven mist
# keen acorn when?

Appeals take 1-3 days. Dont get your hopes up high as the ban looks legitimate

raven mist
keen acorn
raven mist
keen acorn
#

full game video 4 hours

#

he record all game video

stuck holly
#

@raven mist help

keen acorn
#

he is a streamer

noble terrace
granite badge
keen acorn
noble terrace
golden burrow
#

@raven mist @noble terrace we sleep with headphones to avoid raid

low thorn
#

how is this decided ?

stuck holly
#

id 76561198450373745 Dear administrator, there is a hacker using a mouse drive who is slaughtering our base

marble mantleBOT
#

Hey, @stuck holly

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
low thorn
#

ı created an request

stuck holly
#

They are raiding my base! Can you help me check his account?

torn heart
#

Put in a ticket and it will be looked into shortly, please don't call them out in chats

keen acorn
# noble terrace Yes, but we don't give proof to players.

dude we played 10 hours on server and u banned we but he don't use cheat just 1-2 200 hours player plaint sayed '' OWWW THİS GUY HACKER HE SHOT ME 100 METER AK OWW '' and u banned we what the are u doing just come and let us prove it to you .

torn heart
#

We don't ban off what players say, it has no affect on the report

#

we investigate every player and collect our own evidence before banning

noble terrace
#

Again, feel free to submit appeals.

golden burrow
#

I think you have a very ridiculous management style, we defend that we are not cheating and we cannot get the return of our 10 hours of labor because of you, can you do a quick check please @torn heart

#

@torn heart please show us your proof

stuck holly
#

More than a dozen of our teammates reported him, but the system did not detect him. He could knock me down instantly at 260 meters

torn heart
#

only your banning admin can as we said about 4 times, wait on them

#

We don't provide proof to players as you have also been told

prisma condor
#

.

stark galleon
#

Hey guys. Is it allowed to use scripts to sell fertilizer in SEA Long?

frail steeple
#

we are waiting.

golden burrow
#

@torn heart who banned us

torn heart
#

We don't provide that info either

humble iris
#

The VIP I purchased yesterday still needs to queue up to enter the server today. May I ask why? eu long

stuck holly
#

We are currently in EU MAIN

#

Forgive my rudeness

minor temple
noble terrace
stuck holly
#

He uses a Logitech mouse to drive the gun without recoil

noble terrace
marble mantleBOT
#

Hey, @stuck holly

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

jolly barn
#

!ticket

marble mantleBOT
#

Hey, @jolly barn

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

keen widget
#

Hey I've got someone trying to fish me claiming its Rustorias Birthday

#

Obviously I wont be accepting the message request or following the link, just curious if you'd want user info

lyric basalt
jolly barn
#

i added ticket, doors on oil rig are not opening when usin cards

lyric basalt
keen widget
#

Sent ❤️

near halo
#

i was muted for 10 days its been 7 days and i am sorry and wont say anthing racist agaiun can i get unmuted now x(

stray bear
#

can somebody tell me why am I taking like 1 hour to soft side a stone foundation with jackhammer?

near halo
stray bear
#

yes i am sir

near halo
#

and send a screenshot so i know u are actually on soft side xd

toxic shard
#

It's a known bug which FP need to look into

near halo
toxic shard
near halo
#

frik u must be african american

toxic shard
#

That kind of comment make me think that if anything the duration should be increased

#

and no, I'm not even american

stray bear
near halo
#

damn how u get custom crosshaird

toxic shard
stray bear
opal fog
#

someone reply to my ticket. Been a hour

raven mist
stray bear
#

Alright, gr8

midnight bough
#

how u turn off color in ur name for donators in modded?

raven mist
midnight bough
#

thx

hexed nimbus
kindred yacht
#

Anyway to speed up appeal process? I got banned for a wrong reason and my base will decay :/ if not then its alright i guess
It also says its a 7 day ban when trying to join and i really dont want to wait that long for something i didnt mean to do

tardy river
#

/feature

hexed nimbus
kindred yacht
#

welp rip to all my progression

hexed nimbus
#

7 days would indicate to me it’s a playing with cheater ban

kindred yacht
#

yeah.. but i had no clue he was a cheater, i just allied with him and we invited each other to team. I didnt go in his base or anything once, we just didnt kill each other

hexed nimbus
kindred yacht
#

yup guess so... he just had more progression and i couldnt progress lol but owh well

tardy river
#

can someone send the whitelist link? thanks

kindred yacht
#

the chances of choosing that exact grid, making my base there, making an alience, and him being a cheater is crazy lmaoo

hexed nimbus
tardy river
#

ok, hope your right 🙂

hexed nimbus
tardy river
#

bro i got the kick..

hexed nimbus
#

What does it say

tardy river
#

vpn

hexed nimbus
#

You sure you joining a Rustoria server

tardy river
#

the was / unlock something

#

yes

hexed nimbus
#

Can you post a screenshot of the kick message

#

As Rustoria is open to vpn use

tardy river
#

oh, youre right 😄

hexed nimbus
#

Wrong server ?

tardy river
#

it was rustafied, thanks though

hexed nimbus
#

There yah go

#

Have fun

rough moat
#

how do i cancel vip i tried via email and it told me to come here.

toxic shard
marble mantleBOT
hollow berry
#

i want to create a ticket, i have vip in rustoria eu and i enter the game and enter the queue.

raven mist
#

?

blissful herald
lime condor
#

i need support

raven mist
#

Are u reporting someone or actually posting this here?

lime condor
#

where is support

raven mist
#

Here what do u need help with

blissful herald
#

@near halo think you need to post that in Warbandits not here

lime condor
#

im on waiting for suppor channel

blissful herald
raven mist
#

Cant join voicechat but whatsup

lime condor
#

to long to type

raven mist
#

Than you’ll have to wait ig

lime condor
#

slow support

raven mist
#

????

#

Im literally asking you what i can help you with lol

lime condor
#

yes me in vc

raven mist
#

Alright than dont complain its slower

lime condor
#

but it is slow

#

i can complain so

raven mist
#

Is it about a cheater? Ban appeal?

lime condor
#

cheater

marble mantleBOT
#

Hey, @lime condor

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

raven mist
#

Than use our reporting system

#

We dont take reports over discord

inland venture
#

!appeal

marble mantleBOT
#

Hey, @inland venture

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lyric basalt
#

!ticket @lime condor

marble mantleBOT
#

Hey, @lime condor

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lime condor
#

1

#

marzy

#

1 more jk

lyric basalt
#

@lime condor support calls are not for JOKES

raven mist
lyric basalt
#

Report and couple racist jokes against asian people

marble mantleBOT
#

Hey, @lyric basalt

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

raven mist
#

Lets make this your last warning @lime condor

near halo
#

is vanilla 2x monthly 2x stack sizes?

covert nexus
#

Can i privately talk to an admin please?

#

<@&274971100184576010>

toxic shard
#

about ?

faint falcon
#

why the elvators in missle silo don't work? ---> Rustoria Us Medium?

covert nexus
#

Im currently stuck in Missile silo because NONE of the elevators are being called down

#

It lets me call them but nothing happens.

toxic shard
#

I can only recommand you to report the issue with f7 that's a gamebug we can't interfer with

tawny spire
#

heyy my friend js bought me vip n im still getting queed

#

76561198405502848

#

@toxic shard @torn heart

torn heart
jolly shell
#

i need help

#

whats this shit i cant get in

image.png
#

i waited 3 times in q now

blissful herald
#

!mapfile

marble mantleBOT
#

Hey, @blissful herald

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

blissful herald
#

too slow 😛

#

@jolly shell try that

ancient dune
jolly shell
#

this isnt the error im getting though?

blissful herald
#

THat is the same stuff

jolly shell
#

ah alright

vapid zephyr
#

The first one

noble terrace
#

Clear your maps folder and try again. If it still doesn't work, let us know

vapid zephyr
#

Is what you are looking for

jolly shell
#

okay i deleted all maps

#

i wil try load

#

still getting

noble terrace
jolly shell
#

nw

#

my friends are in the server fine idk

noble terrace
strange stirrup
#

what this mean?

image.png
elder robin
#

help i dont play on this server and have ban

lyric basalt
marble mantleBOT
#

Hey, @elder robin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ocean thistle
#

!steamid please

marble mantleBOT
wet kernel
#

I NEED HELP PLEASE !

thin plover
torn heart
#

nvm jenx got you

thin plover
#

too slow

wet kernel
#

Can you come in my channel please ?

thin plover
#

what do you need help with?

wet kernel
#

I got some issue in outpost or maybe bug idk

thin plover
#

and what's the issue?

wet kernel
#

I would like some explaination 🙂

#

I got dc while opening the machine

#

to buy things in outpost

thin plover
#

that may be just a random crash

wet kernel
#

I got kicked

#

I reconnected my inventory was done

#

Nothing inside

#

But i am not dead, can you explain me where is my loot ? ^^

#

Tu es francais ?

thin plover
#

oui

wet kernel
#

Mec, j'ai crash à l'outpost invetaire full

#

Pendant que j'ai essayé d'ouvrir les machines pour buy, quand j'ai reco mon inventaire est vide

thin plover
#

je sais que plusieur personnes se sont plaint de ce problem et c'est surement un bug avec FP, ils sont si bon pour rajouter des bugs a chaque force

wet kernel
#

Déjà tout à l'heure je me suis tué à l'outpost mon bodya disparu

thin plover
#

plusieurs personnes se sont plaint d'avoir ete loot pendant qu'ils etaient au outpost

wet kernel
#

La j'avais 4k scrap tous mes compos de ma base etc...

#

On fait comment pour tout récuperer ?

thin plover
#

on ne peut pas

#

nous n'intervenons pas avec le jeu, malheureusement nous ne pouvons pas te redonner aucun loot

wet kernel
#

D'accord super

#

En fait c'est un bug, mon pote vient de tester

#

Quand tu déco pendant que tu veux acheter des trucs sur la map ca te vide l'inventaire

#

Supeeeeer ! je perds tout 3 jours de wipe sur un bug

thin plover
#

tu peux F7 ce bug a facepunch pour que heureusment ce soit fixer tres bientot

whole plaza
#

i was at outpost and then i was kick and i join back and i have nothing in my inventory why??? <@&274971100184576010>

thin plover
naive kindle
warm totem
whole plaza
sonic halo
#

!appeal

marble mantleBOT
#

Hey, @sonic halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

strange stirrup
whole plaza
#

<@&274971100184576010> will there be any chance i can get my things back

thin plover
#

we do not interfere with gameplay

whole plaza
#

ok thanks

sonic halo
#

I was able to rotate one of my walls but i i couldnt demolish it

#

is that a bug?

naive kindle
sonic halo
#

I know but this was freshly placed twig before

#

i instant upgraded it

formal grail
#

I need support idk why im banned

naive kindle
sonic halo
#

i dont really wanna try it because we jackhammered the wall now for the bunker to open again

naive kindle
naive kindle
marble mantleBOT
#

Hey, @formal grail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sonic halo
#

si senior

granite badge
#

Thank you for banning that cheater.

formal grail
#

@naive kindle <@&274971100184576010> made apeal

ionic mortar
noble pebble
#

Made apple

storm coral
#

vip on eu long 1,
my pc bluescreened in outpost

ancient dune
#

What

storm coral
#

and when i woke up inside of outpost my loot was gone

#

noone should be able to look me when at recyclers and everythings gone

inland venture
#

Ive been false banned

stiff ridge
#

+1 . i got looted in outpost

inland venture
#

bros character ugly ash

storm coral
#

yh

ancient dune
marble mantleBOT
#

Hey, @inland venture

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

inland venture
#

!appeal

marble mantleBOT
#

Hey, @inland venture

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

inland venture
#

already appealed still havent got a awnser

lyric basalt
#

!verify @lucid trail

marble mantleBOT
#

Hey, @lucid trail

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Rustoria™ - Link Your Accounts

Link your accounts to get special rewards in-game.

inland venture
#

marzy bruh i got banned for hacking even though i just joined the server after buying my freinds pc

#

and have never hacked

#

got banned as soon as i joined

whole plaza
stoic vortex
#

Why i got kicked for reason Ban Evasion everytime i try to connect? lol

storm coral
#

mario

#

my you live next door XD

#

i come to your basea 1 sec

stoic vortex
#

!appeals

#

!appeal

marble mantleBOT
#

Hey, @stoic vortex

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

paper cloud
#

how do i speak to a admin

torn heart
paper cloud
#

can i talk to just you i sent you a message

#

admin?

#

hello?

#

how do i speak to a admin

near halo
marble mantleBOT
#

Hey, @paper cloud

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

paper cloud
#

!ticket

marble mantleBOT
#

Hey, @paper cloud

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

where i can report guy he ask my mum

#

and he write give free home and scam bith

near halo
marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

formal grail
#

i got false ban too

#

<@&274971100184576010> review the appeals on 55

paper cloud
#

i need to speak to a admin

#

<@&274971100184576010>

#

<@&274971100184576010>

torn heart
paper cloud
#

I need help with this guy that im pretty sure is cheating

near halo
marble mantleBOT
#

Hey, @paper cloud

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

torn heart
#

report them please

paper cloud
#

i already have

torn heart
#

then please be patient, an admin will review it shortly

paper cloud
#

Ive reported them many times the first one was about 3 hours ago

torn heart
#

are you f7 reporting them, or using the /ticket command?

paper cloud
#

im reporting them on rust when they kill me

torn heart
#

/ticket goes directly to us

paper cloud
#

alright thank you i did that

#

also idk if you can see my report but that person has been screaming the n word and saying lots of curse words

torn heart
paper cloud
#

thats how i talk to my group tho

stoic vortex
#

<@&274971100184576010> I bought VIP and got banned after 2 days of playing with reason: Ban Evasion.
I send appeal and say: |BDSM|MIRAI
• Today at 2:34 AM •
Initial Message
Why i got kicked and banned for reason Ban Evasion?
It was denied.
So... Can i take money back or can i hand over VIP to friend? Cause this is scum

thorn topaz
#

Is there a reason we get random major frame losses on Rustoria servers?

#

to the point Rust has to be force closed and reopen to fix

thorn topaz
brisk dawn
#

Hey are there any admins active on us main?

#

I have a cheater I'm trying to get looked at

#

<@&274971100184576010>

keen wolf
#

reposting here for visibility:

How do I send yall a discord server selling rust cheats so yall can be aware

thin plover
brisk dawn
#

@thin plover I did, dw it's already too late, as usual.

#

do you guys need more admins ?

lone hinge
vague gyro
#

i think i am being ddosed

#

cause me and my duo are both getting timed out and these guys come to raid us both times it times us out

vapid zephyr
vague gyro
#

where

vapid zephyr
marble mantleBOT
#

Hey, @vague gyro

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vague gyro
#

these guys are saying they are getting a admin to time us out

#

cause im cheating they say

vapid zephyr
#

That isn’t true

#

They are pulling your leg

#

For 1 an admin would never do that

#

And 2 if you were cheating, the admin would just ban you

#

And it would say banned for hacking and not times out

vague gyro
#

me and my friend have been disconected four times at the same time and they come to raid every time bro

vapid zephyr
#

Like I said, feel free to create a ticket

vague gyro
#

idk there name

vapid zephyr
#

Just say the people raiding us

#

Or something like that

fresh nacelle
#

how tp appeal ?

#

how to appeal ?

proper jackal
#

No one on our team got banned for hacking, so why did my friend get banned for 'playing with hacker'?

#

Then admin tell us to be careful about who I play with?

#

This is ridiculous.

near halo
marble mantleBOT
#

Hey, @fresh nacelle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

late sparrow
#

Connection Attempt Failed Eu Medium ?

minor temple
late sparrow
#

Ah thank you

dusk wraith
#

Eu Long no starting

minor temple
#

It's booting up, Shouldn't be too much longer. There's just a lot to load back in after a restart

past sandal
#

Can we get a fucking admin on Rustoria US Med, dude is blatantly spinbotting on excav

near halo
marble mantleBOT
#

Hey, @past sandal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

past sandal
#

in game

near halo
past sandal
#

tickets, he was banned all good

nocturne flicker
#

my dro have Disconnected: Hacking, what does he need to do to solve this problem?

lyric basalt
mortal shuttle
#

there is a guy sitting within a rock under the map at sewer branch and i have a clip of him and his team doing it killing people

#

can he be banned or can it be fixed?

proper jackal
acoustic cobalt
#

can admin help me? mini went into building in outpost..

#

US MEDIUM

near halo
marble mantleBOT
#

Hey, @mortal shuttle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

elder vault
#

my vip is not working how do i do to make a ticket?

#

?

lyric basalt
normal stone
#

can a staff member pls move me

#

been waiting ages

#

!ticket

marble mantleBOT
#

Hey, @normal stone

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lyric basalt
normal stone
#

Needs to be explained in VC

#

Can u have another staff member move me please?

lyric basalt
normal stone
#

no

lyric basalt
normal stone
#

I've already dmed like 3 of you

#

I want in call support

#

whats the point of havbing waiting for support if ur whole staff team isin't active

raven mist
#

Its a sunday, we all have our lives outside of doing this

#

So yes it can take a little longer

normal stone
#

It's 3am for me man

#

I'm playing on US Server not a Austrlian server I'm sorry I'm not qued with your current time

raven mist
#

Im EU

normal stone
#

I would like support in vc is all I'm asking

raven mist
#

Yes and that doesnt change its still a sunday 👀 so yes it can take a little longer

normal stone
#

okay sorry bb

#

love u shenzyyy dont ban me bae

fiery socket
#

@raven mist could i ask my i got banned in rustoria because this is my second time getting false banned for no reason

languid bison
#

VPN ban appeal, Could you please help remove VPN ban, have to play rust with VPN in china .steam#76561198186299515

lyric basalt
hexed nimbus
fiery socket
lyric basalt
hexed nimbus
#

👆

patent leaf
#

Need help on rustoria eu main

#

silo not opening

hollow thicket
#

Can't wait to play next wipe with my new 2 cheaters friends and not get banned because its rustoria

raven mist
raven mist
hollow thicket
raven mist
hollow thicket
#

idc

raven mist
hollow thicket
#

rustoria is ass, I am done

raven mist
rain oak
#

Any admin on?

blissful herald
#

!report

marble mantleBOT
#

Hey, @rain oak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

rain oak
#

it not work,we don't what's his name

blissful herald
marble mantleBOT
#

Hey, @rain oak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

rain oak
#

he is streaming now in sea long

raven mist
rain oak
#

K

jagged ruin
#

all got laggy?

flat sparrow
lime stump
#

Please 600 slots

hollow thicket
#

This is my steam id if you actually want to ban me: 76561198413613895

near halo
#

can someone move me i am waiting so much

#

in support

blissful herald
near halo
#

15 a head but its not goin down or smt

#

on long

blissful herald
near halo
#

how much

blissful herald
near halo
#

xD

blissful herald
#

There player have been waitting for 6h too, so you not the first or last

near halo
#

bruh

#

can i buy vip with paysafe

blissful herald
#

!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

blissful herald
#

you can check what options are there

near halo
#

can i give somone 10 euro paysafe for vip because i have not like this payment methods

#

skylinegtst ?

#

can you buy it for me and i give you 10 euro paysafe maybe and if i scam you or smt ban me

#

but i dont scam i am trustly people

#

pls i just want vip

#

@blissful herald

rain bobcat
#

RUSTORIA SEA IS LAGGING

#

AND WE ARE GETTING RAIDED

#

PLEASE FIX ASAP BRO

#

@jagged escarp @stiff widget @ancient dune BRO ONE OF YOU HELP PLEASE BRO

flat sparrow
stiff widget
#

@rain bobcat ty taking a look

rain bobcat
#

thank you

peak musk
lyric basalt
lyric basalt
peak musk
#

Where to go?

#

chit chats?

lyric basalt
#

I already pinged him

peak musk
#

a okey bro

#

thanks

#

@lyric basalt , you speak russian?

#

bro

lyric basalt
#

Sorry no

peak musk
#

😦 bro

#

@minor temple

#

hi bro

minor temple
peak musk
#

okey

near halo
#

!slots

marble mantleBOT
#

Hey, @near halo

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

prime tide
#

@torn bronze make more places on the server

#

уёбки

languid ice
#

!slots

marble mantleBOT
#

Hey, @languid ice

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

prime tide
#

!slots

marble mantleBOT
#

Hey, @prime tide

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

prime tide
#

@torn bronze slots up

#

!slots

marble mantleBOT
#

Hey, @prime tide

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

near halo
#

hey can someone look at my ban appeal on the website please, preciate it

eternal wing
#

How is even posiblle lost loot when u died in outpost?

ancient oriole
#

Hey I just got muted for saying "stop aking me" on rustoria is there anyway i can appeal this

lyric basalt
marble mantleBOT
lyric basalt
naive oxide
#

admin

#

mb banned cheaters? cheater play 1 hours for sea long and it's okey

native cove
marble mantleBOT
#

Hey, @naive oxide

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

native cove
#

Just fill in a form online and someone will get to you 🙂

naive oxide
#

thx for !report its not my work

#

why should I search and still write that someone is doing this

native cove
#

You can also provide proof

#

Which will help on the investigation

#

Like videos/clips, combatlog screenshots etc

lyric basalt
#

Please don’t call cheaters in public and make a ticket as Mr Epic told you

ancient oriole
naive oxide
#

wow, it's so cool to create a ticket, and catch silence in response, and the cheater also runs on wow, how fast everything works, or should I drain him until he showers from the server? @native cove

balmy cypress
near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

naive oxide
balmy cypress
#

It has been not even 20 minutes since you made the ticket

#

I can understand your situation but give a realistic timeframe for an admin to review

#

I am going to look now in this case

naive oxide
#

or climb almost to the 3rd floor without stairs, well, it's too much!

balmy cypress
#

If you had written that in your ticket it would've been prioritised

#

You just said they're cheating

ancient oriole
#

@balmy cypress could you look in to my chat appeal?

balmy cypress
uncut marsh
#

@balmy cypressi add u,i need help

obtuse merlin
uncut marsh
#

@balmy cypress

balmy cypress
uncut marsh
#

i got ban for playing with hacker
But not a single member of my team was banned for hacking
I checked all the members of our team and determined that the ban was for playing with hack

#

@balmy cypress

fossil hazel
#

Hello i have vip but when i try to connect still have qeue someone help?

#

eu long

balmy cypress
uncut marsh
balmy cypress
#

Your case was manually handled by an admin who found you to be playing with a cheater, you are unbanned in thirty days when you can continue playing without the unfair advantage

fossil hazel
#

@balmy cypress can u help me with vip issue? i have vip but still have q

uncut marsh
#

I checked my team, but none of the people who were hacking were banned, and I didn't know who the crooks were

balmy cypress
marble mantleBOT
balmy cypress
uncut marsh
#

I saw a cheat streamer mining through the live streaming platform, he killed us many times, we know where his home is through the live streaming and we raided his base after he banned it

fossil hazel
#

76561198011990865

uncut marsh
#

All of us entered the server to play with hack, none of us hacked or was banned by the EAC

balmy cypress
#

Looks to be all working @fossil hazel

Please could you try logging back in now

fossil hazel
#

@balmy cypress ty

uncut marsh
#

@balmy cypressCan you tell me cheater's steam ID

#

@balmy cypressbro

jolly solstice
#

@balmy cypress i was at my college and in group chat seems like everyone sent their ss of entering the server which are all playing with hacker,they got banned after raiding a chinese stream cheater ore farm base,making them confused.im here trying to find out if its a misunderstood.

lone hinge
marble mantleBOT
#

Hey, @jolly solstice

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

jolly solstice
lone hinge
#

You'll not get an answer to that alone. Better just to appeal and get a definitive answer

wooden zinc
#

i got follow on twitch or link youtube?

#

cant

nimble mango
#

I connected to the Rustoria.com site with the wrong Steam account and even when I log out it no longer offers me to log in with another account. Can anyone help me?

vague berry
#

Can any admin help EU 10X? Can't loot a crate next to a truck and it's preventing us from building lol

silver tangle
#

A man came to us, he was banned by an anti-cheat and in the end the whole pack flew off, is it possible to unban him since the person has just been accepted?

lone hinge
lone hinge
lone hinge
marble mantleBOT
#

Hey, @silver tangle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

upbeat bane
#

!appeal

marble mantleBOT
#

Hey, @upbeat bane

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

chilly siren
#

@thick thistle

worthy ledge
#

voice chat suport please

chilly siren
#

Im already dealing with someone, i will move you asap

worthy ledge
#

okay

chilly siren
marble mantleBOT
#

Hey, @worthy ledge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

chilly siren
#

@near halo

chilly siren
marble mantleBOT
#

Hey, @chilly siren

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

silver tangle
#

It’s just that the whole clan was banned because of a fool, they hired a newbie, and now we’ll check everyone for all possible software

noble terrace
marble mantleBOT
silver tangle
#

76561199545389395

noble terrace
#

What other accounts do you have though?

silver tangle
#

I only have this account, in the end I lost money for the VIP pass and the whole clan as well, it’s very sad that because of the new player we decided to take because of the hours in growth, we got banned

noble terrace
silver tangle
#

I haven’t had any banned profiles before, this is my first time on your server

fickle stump
#

?steamid

marble mantleBOT
fickle stump
#

76561199056734126

#

?76561199056734126

noble terrace
wooden zinc
carmine herald
noble terrace
carmine herald
#

queues

#

add fucking slots

noble terrace
#

We have popular servers and force wipe was a few days ago. Of course there is going to be a queue

carmine herald
#

fuck your boss brain

noble terrace
#

I get you're frustrated, but being disrespectful is not going to help you at all

#

Regardless, slots at this point most likely won't go up at all to maintain server stability

#

If you want to bypass queue, the only way to do so would be through VIP

fickle stump
#

What this?

noble terrace
fickle stump
#

help, I bought a rast, I just can’t log into the server, please help

noble terrace
#

For the third time, please wait to speak with Luke

fickle stump
noble terrace
balmy cypress
fickle stump
balmy cypress
#

I'll dm

near halo
#

hello luke

#

my steam acc was hacked and he hacked

#

on my rust

#

i got proof

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hot glacier
#

how many team max in rustoria eu long

#

how many is the max TEAM UI in rustoira eu long

toxic shard
#

12 for the UI, no limit outside of the ui

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

I have question

#

i got banned for 3 days and today is 8 october (the date it says that im gonna get unbanned) and im still gamebanned

raven mist
#

Gamebanned?

near halo
#

ye

raven mist
#

Not much we can do about that

#

Thats EAC/fp

near halo
#

eac

raven mist
#

Yeah we have no control over that

near halo
#

alr

sly ruin
#

@raven mist I have received a node issue. My base is currently under attack. Please help me resolve it

#

@ionic mortar I have received a node issue. My base is currently under attack. Please help me resolve it

merry osprey
#

Ticket #d8938d

sly ruin
#

76561198803357612

toxic shard
#

The whole purpose of tickets is to not have the information about cheaters displayed in public chat

sly ruin
#

I have received a node issue. My base is currently under attack. Please help me resolve it

#

@toxic shard 76561198803357612

delicate zinc
#

Ticket #19bf36

delicate zinc
toxic shard
#

well he left right after being called out in public chat unfortunately

severe glen
#

what doxing mean bruh

vapid zephyr
#

Doxxing is revealing personal information of someone else without their permission

toxic shard
#

exposing private info in public chat

vapid zephyr
#

Like putting an address into chat

#

Etc

severe glen
#

so what can i do now

toxic shard
#

well is it something you did ? if yes : wait for your ban to expire. otherwise appeal

severe glen
#

nope we just argue with each other

#

i did not put the address on da chat

vapid zephyr
#

Doesn’t have to be an address

solemn aspen
#

adm

vapid zephyr
#

It can be any personal information

solemn aspen
#

.co seam 龙

#

long hacker

vapid zephyr
vapid zephyr
marble mantleBOT
#

Hey, @solemn aspen

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

solemn aspen
#

Why don't hackers quit the game together

#

hack

elfin basin
#

!ticket

marble mantleBOT
#

Hey, @elfin basin

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

solemn aspen
#

His teammates have been banned from playing. Why wouldn't they be banned？

toxic shard
solemn aspen
#

.co sea long

elfin basin
#

I actually just have 1 question

solemn aspen
#

ok

#

I'm sorry

#

May I ask where I need to report it

toxic shard
solemn aspen
#

Why wouldn't the server ban scammers and their teammates together

#

@toxic shardWon't we prohibit playing games with hackers on our server

#

I don't know the rules. I'm sorry. I'm sorry

toxic shard
#

we usualy do

elfin basin
#

Yesterday night something really weird happens, all my teammates and I woke up death by a Chinese guy like if were raided everything in our inventories disappeared but base isn’t raided

toxic shard
#

can be a miss, report it via the ticket system

toxic shard
elfin basin
#

Not but all loot stills and bunker was closed

toxic shard
#

insided ?

elfin basin
#

No

toxic shard
#

I mean there is no cheat as far as I know that allow to go physically throught walls

elfin basin
#

Look is was this guy did he get banned or something ?

solemn aspen
#

Does the server not have an online administrator

spare widget
#

Like this one below me

solemn aspen
#

@toxic shardHackers are raiding my base, and some of their players are banned from playing

toxic shard
#

more than 1, but also 30 servers and 5000 people oline right now

solemn aspen
#

But his teammates were not banned

elfin basin
#

Where can I send a pic cause it a weird name

toxic shard
#

in a ticket

elfin basin
#

Okay

toxic shard
#

all players reports/ban issues/... should be in tickets

elfin basin
#

Sorry about that

solemn aspen
#

Where to send to administrator

toxic shard
ember scaffold
#

how can i refund vip?

spare widget
blissful shard
#

@toxic shard can you look at my ticket #41eb92

severe glen
#

doxing ban its permanent?

#

dont have time on it

thin plover
#

Depend on the situation, you should appeal no matter what

vapid zephyr
elfin basin
elfin basin
grand grove
#

Why does this happen? Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown.

plush narwhal
#

Excuse me, who is responsible for payment support? how long to wait for an answer? I need to transfer the VIP card to another account, I stupidly bought it on the wrong one, should I wait or buy a new VIP card?

toxic shard
#

There is no delay unfortunately

raven mist
modern blade
#

im getting disconnected hacking problem, need help

severe glen
#

if i change another acc i still got ban?

#

doxing banned right now

modern blade
#

!ticket

marble mantleBOT
#

Hey, @modern blade

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

toxic shard
flat sparrow
#

you are so smart mister dope

fossil oar
#

I need to stop my vip

#

I do i stop it

lyric basalt
marble mantleBOT
blissful shard
#

can someone help me with my ticket #41eb92

west goblet
#

@toxic shard

hearty path
#

can someone help me with my ticket 4598

radiant sorrel
#

what does it mean when u get the error cant download level
how to fix

west goblet
#

where is 24/7 support?

steel wagon
west goblet
#

i really want to play the 3 days wipe but i think it wont happened

#

rust

radiant sorrel
west goblet
#

bro is on lunch break

sleek drum
#

try verifying intergrity of files

#

right click rust go into properties

radiant sorrel
#

didnt work

sleek drum
#

uninstall reinstall

west goblet
#

pls help me someone with my ticket#41eb92

radiant sorrel
#

didnt work @sleek drum

hexed nimbus
marble mantleBOT
#

Hey, @radiant sorrel

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

radiant sorrel
#

diddnt work

#

tried it.. its couldnt download level

#

not that.

hexed nimbus
#

you got enough diskspace ?

radiant sorrel
#

yes

crisp kestrel
#

any mods or admins

lean wing
#

NEIN

west goblet
#

@hexed nimbus can you help me with the ticket #41eb92 please?

hexed nimbus