#support

1 messages · Page 335 of 1

marble mantleBOT
#

Hey, @rocky dust

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
#

you can link the YT link as txt in appeal

mellow gale
#

!appeal

marble mantleBOT
#

Hey, @mellow gale

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cursive cargo
#

okay will do skyline

regal rune
#

look into it by loading up . active non playing admins 24/7 my buns

thin plover
#

Your ticket would have been made already 5 minutes ago instead of typing here

dire mason
#

Check is but yall gonna take forever that's why your servers are not good

raven mist
dire mason
#

When you aren't overrun by cheaters

raven mist
#

not one specific community

dire mason
#

Check it now

raven mist
#

Can you give me your steamid? Lemme take a look at your tickets

thin plover
#

Help us help you, making a ticket is the way to go so that you can make us aware of a potential cheater

dire mason
#

There raiding

#

Already done

raven mist
marble mantleBOT
raven mist
#

We"re awae of that and is being looked at by our devs

dire mason
#

That's mine

#

Check blatant cheats rn

crisp spoke
raven mist
raven mist
#

Yes yes yes

rocky dust
#

how long does it take for u to look over my ticket?

near halo
raven mist
#

Ticket or appeal?

rocky dust
#

appeal

raven mist
#

1-3 business days yes

rocky dust
#

im literally banned for no reason

raven mist
#

I think everyone is saying that always, even the blatant cheaters. We'll check it out asap

rocky dust
#

ty

#

i have 3000 hours, no reason for me to cheat

crisp spoke
raven mist
rocky dust
#

he needs some attention thats all

cursive cargo
#

just added a new ticket skyline

rocky dust
#

i have never played with u

#

i dont even know u xddd

near halo
#

!appealru @rugged geode

marble mantleBOT
#

Привет, @rugged geode

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

rugged geode
rocky dust
noble terrace
#

Take it to DMs

crisp spoke
rocky dust
# crisp spoke 😘

get some friends irl bro, not my problem that ur dog shit and u need to let it out here

noble terrace
#

Not going to tell you guys again

rugged geode
mellow gale
#

how long does it take to appeal?

mellow gale
#

i submited my appeal

rugged geode
near halo
rugged geode
near halo
mellow gale
#

is there differnt type of bans?

#

like vac ban

#

or server ban

rugged geode
near halo
#

vac bans are for like csgo and idk what else games

mellow gale
#

if you guys ban someone does it ban the account alltogether from the game or just the server?

thin plover
#

We are Rustoria not Facepunch

visual cave
#

aadmins hello

#

Help with appeals, im waiting for 4-5 days already

thin plover
#

1-3 business days, it is the weekend right now

visual cave
#

Please unban me, i was playing with cheater but he was my neighbor and i didnt know that he was cheater, i want to join to wipe tomorrow...

cursive cargo
#

my teammate was banned for hacking last night but wasn't, is there any way that he can prove that he isn't cheating, both of our appeals have been submitted and denied, and i just sent in a new ticket 30 some minutes ago with footage of the ban. if anyone could help and let me know what we can do to prove our innocence id apprecaite it,. we love the server and have played on it multiple times, we never cheated and our confused how we got in this situation.

lean citrus
#

!ticket

marble mantleBOT
#

Hey, @lean citrus

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
#

That means we had more than enough evidence to ban your teammate and you

#

You can't appeal multiple time

cursive cargo
#

if we arent cheating then how do w e make sure this doesnt happen again?

visual cave
#

@thin plover what about me?

#

/ticket

marble mantleBOT
#

Hey, @visual cave

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

cursive cargo
#

thanks for the response anabolic

thin plover
#

There won't be another time since he won't be able to play again

cursive cargo
#

but he wasn't, is there any way he can prove that he wasnt?

thin plover
#

No, the admin had more than enough proof to ban your friend then

#

If your friend appealed and it was denied, it's the end

cursive cargo
#

wow

thin plover
#

How are YOU so sure your friend wasnt cheating? Were you playing right next to him?

thin plover
visual cave
#

We played as a village, we played a lot together, a lot wipes, but not in same bases 5-6 people. And i added to group my neighbor who was non stop farming in snow and after that when we all get banned one of admin told me that this guy was cheating, 5 days ago we all did appeal, but its still pending, i want to join on wipe tomorrow but banned for 3 days now

#

@thin plover

toxic shard
#

You didn't open an appeal

cursive cargo
#

its alright, whatever i say probably wont change anything, i appreciate your time anabolic, just a question, if we arent cheating how do we prevent from having this happen again elsewhere? It just sucks getting banned and labeled as hackers when we arent and have no chance to prove our selves innocent.

toxic shard
#

out of curiosity what's your steamid ? (to check how obvious your friend was)

cursive cargo
#

of course

visual cave
#

@toxic shard me? u need my steamid?

#

76561198174293314

visual cave
#

I make appeal

#

@toxic shard Appeal #bda71b

#

5 days ago

toxic shard
#

Well the admin in charge of your ban will handle it when he is available

visual cave
#

But when...

#

Wipe tomorrow and im banned for 3 days now

thin plover
#

Like I said, it takes 1-3 business days and it is the weekend right now

lean citrus
#

any admins can check my ticket

#

no one response to my ticket

timid cipher
#

they make up some randomly bull shi saying we have all the evidence we are cheating lol

near halo
#

a clan that was cheating yesterday (that i put a report on) is still playing and BLATANTLY cheating, the admins on this server are literal dogshit.
my report ticket has been in for over 12 hours and they are all still using ESP and all have accounts under 2 months old.

timid cipher
#

somehow these people dont get banned but we do makes no sense

near halo
#

and no this isn't me being some shitter 20 hour kid who thinks someone's cheating cuz they killed me, my clan has over 14k hours combined and we got wiped by a single player who's account is 6 days old.

timid cipher
#

solluw they dont do shi about it there useless mate

near halo
#

we have clips, we posted clips in the ticket, we posted proof in the ticket, we posted steam ID in the ticket and i've got 0 response

near halo
timid cipher
#

i got banned for like nothing no cheats nothing but they make up aload of shit saying im hackin

near halo
#

how old is ur acc?

timid cipher
#

800 hours on rust

cursive cargo
#

Do they just ban you if your hours or low?

timid cipher
#

and like 1 year old

cursive cargo
#

Cause we just got the game on pc this year

near halo
#

the guy that is preaiming me and getting triples has a total of 4 hours on rust

raven mist
timid cipher
#

garson i went on like a 18 killstreak or something and they instantly accused me to hacking

raven mist
#

Not the channel to discuss your bans

timid cipher
#

they chat shit mate

near halo
lean citrus
#

any admin can check the ticket

raven mist
near halo
#

been 14 hours and they're still actively online

lean citrus
#

i create a ticket and no one response to me

near halo
#

did 14hrs ago and ur shitty ass admin team hasn't responded for shit, tnx

timid cipher
#

shenzy unban me pls is been months

#

didnt do anything wrong too

#

ur servers courrept l

raven mist
timid cipher
#

u got good servers but the admins are useless

raven mist
timid cipher
#

admins aint got 2 braincells in them

near halo
#

you embarrass this server

#

whole ass admin team does

raven mist
marble mantleBOT
timid cipher
#

they ban me when i aint cheatin but dont ban the guys who are actually cheatin

timid cipher
#

bunch of muppets

raven mist
#

Last warning

timid cipher
#

ooo scary

split mango
#

i made a ticket dip shit shenzyyy

#

and i have a clip of it

timid cipher
#

ahha

raven mist
timid cipher
#

u dont deserve respect u muppet

split mango
#

then ban h im

timid cipher
#

u ban the wrong people

marble mantleBOT
#

:ok_hand: muted @trooperrr (banned ingame)

raven mist
split mango
#

that clip i sent wasnt enouht you wanna look at it

raven mist
#

Send it in my dms

#

Not here

near halo
#

Hey there, unfortunately as I was loading in to spectate this team, they logged off so I could not complete a full investigation, so I went ahead and forwarded the accounts to EAC for a scan. In the meantime, if you see these players online again please make a new ticket so we can continue investigating. Thanks for your report!

raven mist
#

are u the same clan reporting the same player?

split mango
#

thats why they got off so quick

raven mist
#

With the same clip?

near halo
#

mayb check these kids KD and the age on their profiles and look how blatant it is

near halo
split mango
#

hes back on

#

come check him out now

raven mist
#

Okay thats why u got the same response

near halo
#

the entire thing is on kick too if you wanna watch the vod

raven mist
#

Make another report and we’ll check

split mango
#

complete the investiagtion

#

fuck you

near halo
split mango
#

not making another one

#

this server is shit

raven mist
#

Thats your choice

split mango
#

apollo is 10x better acuall smart admins

near halo
raven mist
split mango
#

i will

raven mist
#

Enjoy !

near halo
#

check this out how old is that profile

near halo
#

cuz that player has a 4.2 KD on ur server

near halo
lean citrus
near halo
#

@raven mist every other server Aika played has under a hour on, they got banned on EVERY other server they played in under an hour, in comparison to

  1. Hollow
  2. Ace
  3. WarBandits
  4. Scrapland
    your report system and time to ban is literal dogshit
raven mist
#

Like i said and gonna say it one last time, make a report

#

We are not handling tickets through discord

near halo
#

why did they switch over 12 servers in a 4 day period

#

and have under 1 hour in every server

#

CUZ THEY GOT BANNED YOU RETARD

lean citrus
#

@raven mist can i get an answer ? i make a ticket in your website no one answer me till now

lean citrus
raven mist
#

Taking a look!

lean citrus
split mango
#

So your system works like this, if they go offline after being reported that report is closed. and if they get back online you still wont look into it???

raven mist
split mango
#

so i was right got it stupid ass system you should get that changed sense your an administartor

raven mist
split mango
#

why is solluw not muted and im not

#

did he make a good point you dont have a comback to? so you stopped him from making you look dumb

#

and if i get muted then point proven

raven mist
#

I said previously stay respectful, apparently thats very hard

lean citrus
#

@raven mist still no one response to me

split mango
#

LMAO

raven mist
split mango
#

prince dont play rustrio not worth it

raven mist
split mango
#

thanks for not helping us

cursive cargo
#

Shenzyyy i sent you a dm if theres any chance you could help us, i also created a new ticket with more evidence. Appreciate it if you can help.

frigid schooner
#

rustorıa mondays Is there an access code?

brisk bluff
frigid schooner
#

I want to get IP to enter

near halo
thin plover
cursive cargo
#

Yeah our original one was anabolic, but we didnt submit or show the evidence we have that we arent hacking. I resubmitted with everything to show from both of us that we werent if you could relook into it when u have the chance

grizzled wraith
#

It has been 4 days since I submitted my appeal form and I still haven't received a response...BlobNervous

raven mist
grizzled wraith
#

I understand that being an administrator is tough, but it's already been four days QQ.

#

a little sad, XD

shut pewter
#

CAN YOU HELP FIX MY SHOP LINK PLEASE

#

HOW DO I MAKE A TICKET

hexed nimbus
hexed nimbus
lyric basalt
marble mantleBOT
#

Hey, @shut pewter

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

shut pewter
#

No one is cvheating lool my link dosent work so my in game shop wont work

grizzled wraith
#

I know, but the notice does not mention the issue on weekends.

ITS OK~ we can waiting.

hexed nimbus
hexed nimbus
grizzled wraith
#

sure.

hexed nimbus
marble mantleBOT
#

Hey, @grizzled wraith

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

grizzled wraith
#

its ok!!

#

i know u means

hexed nimbus
#

I know cause it’s there on the bottom 😂

#

Gl

grizzled wraith
#

hahaha

#

its ok~~~

#

I completely forget that weekends are rest days.

thin plover
#

We can't just be all doing this 24/7 SadgeBusiness

halcyon nexus
#

Hey

#

So I’m on zues 5x and someone is spamming my friends address in chat

torn heart
strong dagger
#

admin pls help me

#

The opponent player turns 360 degrees and shoots us very easily and takes all our loot. He is a cheat user and I have a video recording.

marble mantleBOT
#

Hey, @strong dagger

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

strong dagger
#

okey wait

#

It doesn't appear in the player report menu, can I post the video here?

torn heart
#

make a ticket on the website to attach the video

#

if you f7 report, it won't go to us

strong dagger
#

I reported him, the guy climbs on top of my house without stairs and shoots me. Please ban this guy. It's waiting on the page as the report is loading. SAMIV20

#

The man took loot from my house without opening the door

#

I reported it, I sent it with a video, please ban it. The man shot 3 of my friends and took all our loot.

opal saffron
#

hey we just got banned for fuckin association, we banned this prick from our clan. we had no clue. i have a 19 year steam account zero bans zero vac, valve etc. i dont cheat im pretty upset ngl

acoustic arch
#

im with toxic i dont use cheats never have look at my steam acc

marble mantleBOT
#

Hey, @opal saffron

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

brisk bluff
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

opal saffron
#

/appeal

marble mantleBOT
#

Hey, @opal saffron

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

opal saffron
#

/appeal

marble mantleBOT
#

Hey, @opal saffron

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

opal saffron
#

!appeal

marble mantleBOT
#

Hey, @opal saffron

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
bitter lintel
#

Hello, I would like to ask a question why I can’t log into the servers, the reason says hacking!
although I don’t play with cheats and other software that can help in the game

deft python
#

Hey, I have a question. I linked my twitch and subbed on youtube, however the server isnt giving me points for it? I've already done /auth

bitter lintel
marble mantleBOT
#

Hey, @bitter lintel

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

twilit obsidian
#

um

#

i was told to come here and ask for help by admin

marble mantleBOT
#

Hey, @deft python

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

twilit obsidian
#

Hello, please come to discord.gg/rustoria and ask for help in the support channel, an admin can help you out better there as we require to ask you a few questions.
this is the msg i got so could someone help me pls

near halo
deft python
#

Yea i did that, and yes theyre the right accounts

near halo
#

When did you do /auth in game

#

It’s finicky sometimes and you might have to restart your game

deft python
#

i did auth after linking--I linked before joining the server but the game was running when I did it, so i might need to restart idk

near halo
#

try and restart your game and see if that fixes it

#

the YouTube also doesn’t work

spark rover
#

how do i earn points in game/

deft python
near halo
marble mantleBOT
#

Hey, @spark rover

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

near halo
near halo
deft python
#

Unfortunate.... ok, nvm YT then, the twitch isnt working though?

#

Nono, discord and steam group and boost all linked fine

#

Twitch and YT are having issues. YT doesnt work, so that's answered, but Twitch still doesnt work

near halo
twilit obsidian
#

could i get help from a admin please

stable lark
#

boars can glitch through the base and kill players while in their own base

deft python
#

Highly unfortunate..

runic marlin
#

Indeed

twilit obsidian
#

i require a admin about a ban applied my ticket that i submited said i neeeded to do so

marble mantleBOT
#

Hey, @twilit obsidian

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

twilit obsidian
#

i alr did

#

like i said i need a admin

lone hinge
#

So just wait for the banning admin to respond

twilit obsidian
#

i am

lone hinge
#

So why did you even type here in the first place?

twilit obsidian
#

i was told to?

lone hinge
#

Where, by what, to type what

twilit obsidian
lone hinge
#

That's a new one. Fair enough. Never heard anyone to do so

chilly siren
toxic shard
#

will have a look

twilit obsidian
#

ok

toxic shard
#

out of curiosity how many gamebans do you have ?

twilit obsidian
#

1 on my old main acc

#

then this one im tryna get unabbned

#

well its not a game ban

toxic shard
#

what's the other account ?

twilit obsidian
#

sec

upper heath
#

yo

twilit obsidian
upper heath
toxic shard
twilit obsidian
upper heath
#

It's happened a few times, can you help me? @toxic shard

twilit obsidian
#

i forgot abt that one

toxic shard
#

that's already a second gameban

upper heath
#

pls

twilit obsidian
#

that should be it then

toxic shard
#

well as you have at least 2 gamebans you need to wait at least 365 days from your last gameban to appeal, we will dig more than, but if you have a third gameban somewhere it's over

twilit obsidian
#

i wont

#

i dont cheat on vrc anymore

#

thats what got me banned from a differnt game

#

so in 63 days im back bet

toxic shard
upper heath
river peak
#

why cant i auth my steam

#

i have auth it but i cant get kit

restive quarry
#

Admin do u guys allow exit lag ?

raven mist
#

If u mean a vpn, yes

near halo
#

hey ! i got banned yesterday and still haven't gotten a response on the website where i made an appeal, thought i could get more insight on my ban here, can some one help ? do i ping admin or what ?

ocean thistle
ocean thistle
#

No problem ThumbsUporia Best of luck

short siren
#

hello, tell me, I bought a vipka yesterday on restoria e from mondale, the nickname in the chat is not displayed in yellow and I do not know if the vipka is activated or not
I just can't figure out if vipka is activated or not?
2023-10-01 13:57:59 Wipe VIP | EU Mondays £3.49 Complete 2023-10-06 13:57:59

vivid shoal
#

Hello, I am trying to join Rustoria.co Combat Arenas but whenever I am trying to join its just not working and an error message popping out saying "Couldn't download level RTG-3.5.2", I can join normal Rustoria Vanilla servers, any help will be much appreciated.

short siren
#

<@&274971100184576010> dear administrators, can you help with anything?

vivid shoal
lone hinge
#

Put it into your files

short siren
lone hinge
#

Go to steam library -> right click rust -> properties -> installed files -> browse -> maps -> drop the downloaded, unpacked file here

vivid shoal
lone hinge
#

I'll dm you it

vivid shoal
outer sparrow
#

Any admin to help me?
I use Gforce Now and I was banned for hacking I opened an appeal and so far no help, I've seen several people being helped here and I'm left aside

#

appeal created on Friday last week

#

id 76561198249809838

lone hinge
outer sparrow
#

I understand, but I see people just posting here who have the same problem as me and they already leave with the problem solved

dusk wraith
#

Guys

🇪🇺 EU Mondays
Full wiped? Or Map?

lone hinge
near halo
#

Why i can't open some little red crate (not authorized) ?

short siren
#

hello, tell me, I bought a vipka yesterday on restoria e from mondale, the nickname in the chat is not displayed in yellow and I do not know if the vipka is activated or not
I just can't figure out if vipka is activated or not?
2023-10-01 13:57:59 Wipe VIP | EU Mondays £3.49 Complete 2023-10-06 13:57:59

dark radish
dark radish
hexed nimbus
short siren
#

2023-10-01 13:57:59 Wipe VIP | EU Mondays £3.49 Complete 2023-10-06 13:57:59

short siren
torn heart
opal saffron
#

!appeal

marble mantleBOT
#

Hey, @opal saffron

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slate warren
#

wipe in an hour, when will they unban me? :D:DDD

lone hinge
slate warren
lone hinge
#

Then wait for the responmse under your ban appeal

marble mantleBOT
slate warren
noble terrace
slate warren
spring abyss
#

fix eu mondays the lag is cazy

noble terrace
eager hatch
#

Buy premium plan on aternos, eu mondays is lagging as hell

#

Thank you guys

faint pebble
#

good idea

jovial dome
#

any info about eu mondays?

raw mirage
#

rewipe

jovial dome
#

are u sure?

ashen light
#

rewipe?

tall vale
#

rewipe

haughty tinsel
#

u cant type in general

vapid zephyr
#

That was a message link

vapid zephyr
#

Not a channel link

haughty tinsel
#

discord mod

glossy lodge
#

amk senin rustoria

vapid zephyr
#

It links to the message saying we are working on it

#

If you don’t need help, please don’t type in here

glossy lodge
vapid zephyr
#

We are working on Mondays

jovial dome
#

will u rewipe it or just restart?

vapid zephyr
#

Probably just restart

haughty tinsel
#

roll bback 2 mins

toxic shard
jovial dome
eager hatch
vapid zephyr
#

I mean like we are working on fixing the server

unkempt adder
#

open slots for monday i am in server but restart came and i have 150queue wtf

acoustic owl
#

I was accidentally banned for {hacking}. Can anyone help me with this problem

marble mantleBOT
#

Hey, @acoustic owl

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

molten lintel
#

WTH

#

I WAITING 2H

#

IN QUEUE

#

AND IM BEEN KICKED

#

NOW QUEUE 200

#

FUCK IT

toxic shard
#

it's not even been 1h since the wipe

#

but yeah unfortunate

gritty lotus
#

@toxic shard how do i konw when you guys answer my ticket

toxic shard
#

I guess appeal ? well either on the same website or if your link your discord you will get notification

gritty lotus
#

okey but how long dose it take @toxic shard

lyric basalt
toxic shard
#

you should be good to go

gritty lotus
#

ok ty

unkempt adder
#

this guy 2 friend banned for playing cheaters

#

but still playing other team member

#

server : eu monday

lone hinge
marble mantleBOT
#

Hey, @unkempt adder

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

molten lintel
#

dead server

toxic shard
hexed nimbus
toxic shard
#

hum then the pop should be 885500 or 858050 for monday

desert oar
#

when was rustoria eu monday wipe?

#

what am

lone hinge
#

tfu

#

thrusday, at force

desert oar
#

eu monday

lone hinge
#

oh, was 3pm UK

desert oar
#

thanks

lone hinge
#

Usually people ask when it'll be and I didn't process it lmao

desert oar
#

oke

toxic shard
#

!appeal

marble mantleBOT
#

Hey, @mellow zinc

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cinder thistle
#

When is 2x main wipe na

#

!ticket

marble mantleBOT
#

Hey, @cinder thistle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

faint slate
#

excuse me admins why have my shop poinmts reset?

runic marlin
#

So that’s if you haven’t played since like last month

twin berry
faint slate
#

hasnt been a force wipe since?

#

i had 500+ yesterday now i have 11?

runic marlin
#

Yeah that should not be a thing

#

What’s your steamid64

noble terrace
#

usually it's just a visual bug that is fixed if you relog

opal saffron
#

@faint slatehes a mod

runic marlin
#

Oh or try that then

faint slate
#

i shall try that

#

admin

#

i have relog and still no points?

#

will i get my points back or?

noble terrace
faint slate
#

10X

noble terrace
#

US or EU?

faint slate
#

EU fella

noble terrace
#

will have to pass along to our dev team

faint slate
#

okay thank you

patent wagon
#

k

rapid raft
#

!appeal

marble mantleBOT
#

Hey, @rapid raft

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

meager thorn
#

can i get admin help

thin plover
meager thorn
# thin plover what for?

my tug boat just gone no one raided me or anything i was afk for 20 min and came back and im in the water and my duo that was offline hes sleeping in water

#

i had so much loot and its all gone

vapid zephyr
#

admins cannot refund loot

#

there isnt anything that can be done

#

if you think it was a bug, feel free to make an f7 bug report

meager thorn
#

but if thats a glitch it needs to be fixed since i lost all that

vapid zephyr
#

thats what the f7 bug report is for

#

but admins cannot refund / replace loot

thin plover
#

there's been lots of glitches with the tugboat, Facepunch need to fix it

#

that's why making them aware with F7 is the way to go

#

and like Hokae said we cannot return loot or anything as we do not interfere with gameplay

meager thorn
#

idc about the loot i wanted to know what happen

#

becauise if its a glitch i wont be using it

#

i was on diff server and nothing happened to it its only on rustoria

random blaze
#

hello map for US mondays??

thin plover
rough forge
#

@thin plover hey someone just bought vip on my card and it wasn’t me plz help

#

I haven’t played rust in almost a year and someone bought vip can plz help refunding

thin plover
final yoke
#

when does US Zeus 5x wipe? It says it did today, but when I log in it definitely has not.

wet goblet
#

dont mind me asking where is the sea long server located

rough forge
#

Done @thin plover

crimson glen
#

wtf am get ban in rustoria monday for play with hacker but am not

jade halo
#

Where do i put in a report for a map bug?

toxic shard
marble mantleBOT
#

Hey, @jade halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

uneven magnet
#

I got a Ban on the server I didn't use a nuclear weapon Please release Ben

marble mantleBOT
#

Hey, @uneven magnet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @uneven magnet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

celest totem
#

!appeal

marble mantleBOT
#

Hey, @celest totem

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lost lagoon
#

Hi guys you probably know but for some reason the EU 10x

#

has been terribly laggy this weekend

#

unplayable at times

#

just letting u know

toxic shard
#

Thanks will chase our devs

glass wyvern
#

any admin in support

toxic shard
#

What's up ?

glass wyvern
#

ban

toxic shard
marble mantleBOT
#

Hey, @glass wyvern

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

toxic shard
#

we don't handle bans via vocal

glass wyvern
#

ah ok

buoyant pendant
#

any admin up to check a ticket? ty

thin plover
#

we are always there

buoyant pendant
#

i hope ur checking it so

remote goblet
#

can i get some assitance about my vip auto refreshing?

vapid zephyr
#

Just make a ticket there and someone can help you :)

remote goblet
#

but why doesnt the cancel subscription button work?

vapid zephyr
#

Ooh, it should?

#

What happens when you try?

#

This could help

marble mantleBOT
remote goblet
#

yes however the cencel button does nothin i can even click it

vapid zephyr
#

Would recommend making a payment support ticket

#

And hopefully someone can help you over there

remote goblet
#

where can i find my ticket?

harsh ridge
#

making wall for light house will ban or no

dark radish
harsh ridge
dark radish
#

Those are the rules

harsh ridge
#

if i put doors?

#

like open gates

dark radish
harsh ridge
#

what about turret ? @dark radish no walls only turret

dark radish
#

Well then your not walling it off then

rough forge
#

@dark radish Do u think u could look at my ticket#

unreal sail
#

Hello, any server admins available

noble terrace
unreal sail
#

could i send you a dm

noble terrace
calm gull
#

Anyone know the admin named dale

#

I need to talk to him

noble terrace
brisk bluff
#

1-3 business days : )

velvet comet
#

Rustoria us monday cheater at dome

plush inlet
#

!report @velvet comet

marble mantleBOT
#

Hey, @velvet comet

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

#

Hey, @unreal sail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

Hey, @mossy pier

#

What’s up?

mossy pier
#

i have a questions about other acc bans

vapid zephyr
#

I personally cannot join voice, but I can help you in here or DM’s

mossy pier
#

dms

vapid zephyr
#

Feel free to shoot me one

mossy path
#

how do i check if i have reacurring payments for vip

grizzled wraith
hidden thunder
#

what is the command to check top 10 player hours on rustoria?

thin plover
#

/playtime top

hidden thunder
#

❤️

#

tyvm

marble mantleBOT
grizzled wraith
#

send you my ID through private message?

grizzled wraith
#

please check, thank you so much.

thin plover
#

I don't see any appeal from you

grizzled wraith
#

hello sir, here.

thin plover
#

oh yeah I see it now, someone will answer it don't worry, you have to understand that the weekend are not standard days

grizzled wraith
#

yes sir, i have a question.

#

Because my account was accessed by a friend, it led to evading the ban, but my own computer does not have any cheating records. Will this affect me?

thin plover
#

well your account is your responsibility

#

I've never lent my steam account to anyone ever in my life

grizzled wraith
#

I understand, but it's difficult to accept because there was no cheating involved. I have played around 600 hours on .co and everything has been fine.

#

And I won't know who cheated or evaded... This is too difficult.

thin plover
#

well wait for the result of the appeal

grizzled wraith
#

Of course, I fully cooperate and provide relevant information.

vapid oasis
#

give me a movie to watch

#

oh this support oops

oblique condor
#

any admin?

simple turret
#

Players within rustoria US Mondays have been using an exploit at all fishing villages where they dont get a cooldown timer after pvp kills within range of fishing and arent killed by the turrets.

marble mantleBOT
#

Hey, @simple turret

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

brisk bluff
exotic lance
#

how to open support ticket?

brisk bluff
exotic lance
#

Few weeks ago i got server banned from rustoria. But it was a false ban. I got unbanned but now i got game ban

#

on rustbanned

#

ban checker

oblique condor
#

i got banned too for hacking. but im not using a hack

exotic lance
#

yeah me too few weeks ago

#

but got unbanned

brisk bluff
oblique condor
#

76561198123965554

brisk bluff
oblique condor
oblique condor
exotic lance
#

I got server ban

#

no steam ban

near halo
oblique condor
brisk bluff
#

please allow 1-3 business days for us to check on the appeal, thanks

brisk bluff
marble mantleBOT
exotic lance
#

i got unbanned, but on ban checker i still have game ban counter 1

#

thats not looking nice

brisk bluff
exotic lance
#

yeah thats not the problem

brisk bluff
exotic lance
#

alright

#

thanks

brisk bluff
#

np have a good rest of your night!

exotic lance
#

also

brisk bluff
strange spire
#

how do i make a ticket to report a cheater

near halo
marble mantleBOT
#

Hey, @strange spire

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hallow bramble
simple turret
hallow bramble
#

K

charred elbow
#

Hey, @velvet comet

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

feral wasp
#

!appeal

marble mantleBOT
#

Hey, @feral wasp

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

prisma marten
#

any admin online ?

#

!ticket

marble mantleBOT
#

Hey, @prisma marten

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

rocky dust
#

!appeal

marble mantleBOT
#

Hey, @rocky dust

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rocky dust
#

bro i have made a appeal 3 days ago and still no answer or update

ocean thistle
agile goblet
#

where

#

i can report a gu for cheatinh

lyric crag
#

is vpn considerd as cheating ? and will i get banned for using it ?

vapid zephyr
marble mantleBOT
#

Hey, @agile goblet

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

harsh ridge
#

any admin hear can we talk? i dont get good asnwer in tickets

toxic shard
#

about ?

harsh ridge
toxic shard
harsh ridge
toxic shard
#

I don't see any ticket opened by you still open

harsh ridge
toxic shard
#

what steamid ?

harsh ridge
#

i wont send it hear

#

i dm it

toxic shard
#

I don't see any ticket open on this account either

harsh ridge
#

i made 2 times even

toxic shard
#

I see those ticket, both got answered then closed

harsh ridge
#

can u send them on my dm ? site not botting up for me

toxic shard
harsh ridge
#

i can see only with my main

toxic shard
#

connect with your alt

harsh ridge
#

alt wont get login it will stuck in blue screen of rustoria page

#

join voice for 1 min

toxic shard
#

I can't right now

harsh ridge
#

come in dm

toxic shard
#

if you can't connect i'm affraid I can't give you detailed information about actions done with another account

outer sparrow
#

It's been 3 days since the hack ban appeal and so far no help

#

adms?

near halo
#

new to this server, do all blueprints wipe on thursday?

toxic shard
toxic shard
#

but still it's an average depending on the admin in charge of the ban availability

outer sparrow
marble aurora
#

I would like to ask how to solve the ban problem? Can I appeal online?

marble mantleBOT
#

Hey, @marble aurora

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

outer sparrow
#

I follow here daily, people with the same problem as me being resolved in a matter of minutes, I noticed that there was a case where a boy didn't even need to open an appeal

hallow bramble
#

So quick question I wanna know if this is an exploit because if it is ill stop because I don't wanna be banned for it. But me and a guy on U.S restoria mondays were killing people at fishing village at the bottom of the map. The turret has no l.o.s of the ramp going up to it so I sit by the safe zone and swim out and kill people as they come up and take loot and go back the ramp. Is this an exploit if so will I be banned for this if I had no idea if it so happens to be one?

outer sparrow
#

I stopped playing since the day I was banned for hacking, for no reason, because I use Gforce Now

#

@toxic shard help, plz

runic marlin
#

As that is the first-hand procedure for all bans.

torn heart
outer sparrow
#

Trankssssss

torn heart
outer sparrow
silent delta
#

the admins on this server rly ass

west osprey
raven mist
tidal cloud
#

I was wrongly banned

toxic shard
marble mantleBOT
#

Hey, @tidal cloud

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tidal cloud
#

It's just that I've been wrongly banned countless times

#

I didn't know what I was doing wrong

#

@toxic shard

#

It was the worst thing that ever happened to me today

oblique torrent
#

!ticket

marble mantleBOT
#

Hey, @oblique torrent

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tidal cloud
#

@toxic shard

vapid zephyr
#

Did you appeal

tidal cloud
#

yes

#

I appealed

vapid zephyr
#

Then wait for a reply please

#

No need to ping admins

tidal cloud
#

This is the fifth time this month I've been wrongly banned

vapid zephyr
#

Happens

#

Probably VPN / ISP issues

#

Regardless, you will have to wait for an answer to your appeal

tidal cloud
#

yes

#

Good

near halo
#

Hi ! i have a problem.
I'm always kick for cheating on Rustoria EU MAIN but i have nothing on my computer.. i don't know why

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

but i'm not ban or mute it's just kick off i go on the link ?

marble mantleBOT
near halo
#

76561199511421392

blissful herald
#

you will need to re-read server rules regading Game banend alt accounts

near halo
#

sorry i don't speak english very well i don't understand

blissful herald
near halo
#

but it's not my account i have my brother is ban of rust but it's not me

#

it's because i have a account ban with my ip ?

thin plover
#

Always the brothers! These damn brothers!

tidal cloud
#

Don't have a management to handle my appeal yet?

#

@thin plover

torn heart
#

It depends on admin's availability

#

please be patient

tidal cloud
#

This would have been a wrong ban

#

Why haven't you dealt with mine yet

sharp mesa
#

because they probably have 100 tickets rn 😅

tidal cloud
#

I want to play on a server

#

I was banned by mistake

#

@torn heart

near halo
long thistle
#

joined like 5 min ago and got banned by Marc

tidal cloud
#

I've been banned from having experience

#

I was applied for the fifth time

#

Can't I just complain?

#

It was my worst day

sharp frigate
#

Why is there a ban 4 hours after all teammates log off

#

@near halo

near halo
#

what does it say when you try to join the server

tidal cloud
#

So who will deal with it?

rich bear
#

I was banned "playing with hacker" for 7 days.
7 days have passed and I still can’t log into the server, why?

marble mantleBOT
tidal cloud
#

76561199108921109

rich bear
#

76561198084442744

sharp frigate
#

76561199381306872

blissful herald
#

then try again

rich bear
#

ok thanks

tidal cloud
#

@blissful heraldWhat about mine

blissful herald
tidal cloud
#

What should I do, I was wrongly banned

blissful herald
tidal cloud
#

hack

blissful herald
tidal cloud
#

playing with hacker

blissful herald
tidal cloud
#

6d 14h

blissful herald
marble mantleBOT
#

Hey, @tidal cloud

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sharp frigate
#

Playing With hacker this is mine

tidal cloud
#

I have submitted a ticket, but I have not received a response

blissful herald
#

same as the guy above go appeal

blissful herald
#

for appeals

sharp frigate
#

Have already submitted

tidal cloud
#

The first few times I was wrongly banned, ...

blissful herald
tidal cloud
#

This is the fourth time I've been wrongly banned

blissful herald
#

just wait for banning admins response, nothing we can help you here atm

tidal cloud
#

@blissful heraldI sent you a picture

blissful herald
ebon gulch
#

why when i try to upgrade it says #upgrade-blocked

near halo
ebon gulch
#

ok

#

horse

neon reef
#

hey staff I submitted my ticket

tawdry pulsar
#

Can I get dedicated player

ornate sentinel
#

Can i get dedicated player

#

I have 2000 plus hours on rustoria

lyric basalt
marble mantleBOT
ornate sentinel
#

76561199122164104

toxic shard
tawdry pulsar
#

Woooo

toxic shard
lyric basalt
marble mantleBOT
#

Hey, @ornate sentinel

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

native cove
ornate sentinel
#

i linked it

native cove
#

It’s rare to see someone claim those roles 🔥

toxic shard
#

Done

#

well we might need to increase it, 2000 is not thatm uch anymore

native cove
#

Wait what xd

#

That’s so much haha

native cove
#

Ok guys 20k for dedicated now 🤣

near halo
#

Admin here plz ?

thin plover
heavy sedge
#

good evening everyone, are there vip packages for sale for 5 days on eu long?

#

Should I add it or is it not on sale at all?

minor temple
grizzled wraith
#

Hello Sir,

It is hard to accept when the appeals form is rejected without any reasons.

The .co SEA Long PE team and cheaters are in the same team, but they can still get their bans revoked. I can't comprehend the criteria for lifting bans... I only shared my account because I didn't know the other person was an evader.

#

And this team, who played with cheaters, has now been completely unbanned... Or... is it legal to team up with cheaters?

#

The standard for lifting the ban is sad for us.

toxic shard
#

Playing with a cheater as an first offence is a 7 days ban, then it might increase

#

they only get lifted immediately if the ban was an error

grizzled wraith
#

I am sharing an account for the first time, I know nothing, but I was rejected...

#

No chance at all, very disappointing... Standards are completely different.

rocky dust
#

U guys said u would look into my appeal today, but i still havent gotten a answer

grizzled wraith
#

I only shared the account because I didn't know the other person's details. There are records that can be checked. It is not me who is evading.

rocky dust
toxic shard
#

actually you should be unbanned

rocky dust
#

oh i didnt see

#

ty so much

toxic shard
#

Next time check the website first 🙂

grizzled wraith
toxic shard
#

If your appeal got responded there is nothing we can do, you can appeal only once

grizzled wraith
#

But teaming up with cheaters comes with a seven-day opportunity...

#

sad....

toxic shard
#

You are not banned for playing with a ban evader, you are banned for evading a ban

#

not the same

grizzled wraith
#

But it's not my own evasion of the ban...

toxic shard
#

it is, you have a gameban 2 month old

grizzled wraith
#

I just hope for a thorough investigation, my account was opened by someone else.

#

not me

#

If it's the person who opened it, it shouldn't have anything to do with me...

toxic shard
#

It's your account

grizzled wraith
#

Because my account was opened by someone else... not me

toxic shard
#

you are responsible for your account

grizzled wraith
#

yes, but not me login

#

OK...

thin plover
#

I told you that already yesterday, YOUR account, YOUR responsibility

grizzled wraith
#

sure.

visual arrow
#

Hello, this ban was not a mistake. Your group were sharing in loot gained from a player who was cheating on the server. Therefore your will have to wait out your temporary Ban.

#

@toxic shard

thin plover
visual arrow
#

well, are you guys on a joke? is it written in your server rules that you can't sell things, weapons, etc. to people for sulfur or what? that's how we were supposed to know that the man was a fraud?! he wasn't even on our team in Zelenka. This is just nonsense

#

yeap

lone hinge
visual arrow
#

Thank you for your time and for such a wonderful vape. Of course, it was difficult for the admin to warn us, you need to ban all 6 people because of the dude who came running to buy 2 workbench

steel mauve
#

Where do I get help about a cheater on EU 5x No BPs? TY!

marble mantleBOT
#

Hey, @steel mauve

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

marble mantleBOT
#

Hey, @steel mauve

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

steel mauve
#

TY!

#

Already made a ticket In-Game and I can checkt the status, that helps!

velvet valley
#

can i play after the 180 day rule with gamebanned alts? 76561198968078796

vapid zephyr
#

If it’s been 180 days and you only have one gameban, you are safe to play on an alt account

velvet valley
#

thats why im am asking

vapid zephyr
#

How many accounts do you have that are currently banned

sterile oxide
#

How I check my vip expired or not

vapid zephyr
#

Your name is gold

sterile oxide
#

Why i didn’t have star

velvet valley
#

i had i long ass talk with shenzyy where he said i was banned for alt

summer anvil
#

!appeal

marble mantleBOT
#

Hey, @summer anvil

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

Doesn’t make sense

#

That’s not a ban

velvet valley
#

whats my ban reason then?

dusk raven
#

Buddy gets disconnected for hacking before even joining the server

vapid zephyr
#

I don’t know, try and load into a server

#

I guarantee it won’t say “alt”

marble mantleBOT
#

Hey, @dusk raven

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

velvet valley
#

it says kicked for hacking

summer anvil
dusk raven
#

Not waiting 1-3 business days

velvet valley
#

but i did not hack on this account

summer anvil
wet token
#

is scripting allow?

dusk raven
#

No tf ?

thin plover
#

I don't think that's really the place to ask for that 🤨

dusk raven
#

@thin plover check Chris ticket

thin plover
summer anvil
#

get to it now

wet token
#

and why the 3 guys are scripping on the 5x and dont get ban?

summer anvil
#

trying to build

dusk raven
#

He’s our leader on RA 10x server and our builder so hop on it

thin plover
#

interesting words

velvet valley
summer anvil
#

look at my fucking ticket now

tepid rune
vapid zephyr
#

Take a chill pill dude

#

Come back later

vapid zephyr
velvet valley
thin plover
#

what do you need help with

vapid zephyr
thin plover
dusk raven
#

@thin plover unban Chris now

vapid zephyr
thin plover
summer anvil
#

it was 9 month ago

velvet valley
vapid zephyr
#

Or mainly, was the ban on our server

#

When you got banned

thin plover
dusk raven
#

Well tell him to hope on it my base isn’t gonna build it self @thin plover @vapid zephyr

velvet valley
#

idk not my account that was banned

summer anvil
velvet valley
#

talk with @raven mist

thin plover
vapid zephyr
#

No, you talk with shenzyy

#

lol

dusk raven
#

Get him in here

vapid zephyr
#

Your story is contradicting

vapid zephyr
dusk raven
#

Oh

vapid zephyr
#

Wait for a reply to that appeal

dusk raven
#

😂 love you then

#

Your the best

velvet valley
#

but can i or can i not?

vapid zephyr
dusk raven
#

W admins ❤️🙏

velvet valley
dusk raven
#

Now DUO2 gonna run the server

#

Thanks

summer anvil
#

guys guys i am unbaned 9 month later

toxic shard
dusk raven
#

@toxic shard it was 9 months ago

toxic shard
#

When you cheat on our servers you endup permanently banned

summer anvil
#

but i got un banned

dusk raven
#

You need to change the server rules then

#

It says 180 days

toxic shard
#

180 is for a gameban that don't happend on rustoria

dusk raven
#

It doesn’t say that

toxic shard
#

your friend has a hacking ban for actually cheating on rustoria

summer anvil
#

bro

#

i was just trying to build

thin plover
#

yeah but you were cheating on our servers

#

you can build somewhere else

summer anvil
#

and i was not cheating on yall server i was cheating on ukn

toxic shard
#

you tried to cheat on rustoria, we still have logs of what hapened

summer anvil
#

bro so i can't get unbanned

toxic shard
#

exact

dusk raven
#

That’s dumb

thin plover
#

if I may ask

summer anvil
#

because i not cheating anymore

dusk raven
#

Give someone a chance ? Like all of severs