#support

1 messages · Page 333 of 1

vernal heart
#

trashy this is normal
when I enter I get disconnected banned hacking

marble mantleBOT
#

Hey, @vernal heart

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vernal heart
#

but I haven't used anything and I get that

honest goblet
#

Can i get an actual answer to my ticket rather than a generic one? <@&274971100184576010>

honest goblet
#

I did make an appeal

raven mist
#

And what was the outcome?

honest goblet
#

my point was on the harshness

#

wasn't responded to yet

runic marlin
raven mist
#

So how was it a generic one?

#

if you didnt get a response yet

vernal heart
#

I'm not banned, it's just that when I enter some admin kicks me

velvet valley
#

gg wipe ig

quartz marten
#

admins hey check my ticket pls

runic marlin
vernal heart
#

because I can get in line and everything

runic marlin
honest goblet
#

I asked someone to take a look because 1) the ban seems false for my friend 2) its so harsh to get association banned when you just logged on in and barely played

vernal heart
#

right now I'm in line

raven mist
velvet valley
raven mist
#

Its gonna be the same reply when asking it here

honest goblet
#

just not really fair when I didnt do anything

raven mist
#

You're still part of the team you're playing with

honest goblet
#

i have to wait 3 days to get a response

runic marlin
#

No need

raven mist
#

when did you file an appeal?

ruby sand
#

hi may i know how to make a ticket

honest goblet
#

it has been 2 ish i think

raven mist
#

!steamid

marble mantleBOT
raven mist
#

^

velvet valley
honest goblet
#

I don't mean to be annoying or anything I just want to play thursday wipe with my actual team

velvet valley
#

me too i just want to play wipe

ruby sand
#

.ticket

quartz marten
#

me to..

ruby sand
#

Hi any admins can assist me on how to make a ticket

marble mantleBOT
#

Hey, @ruby sand

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

honest goblet
#

@raven mist u reckon I should expect a response today?

fluid cipher
#

i bought vip, restarted steam, then it showed aset wormap, after that it kic

#

kicked me to queue

marble mantleBOT
velvet valley
#

I should expect a response today? Appeal #cce6ab

vapid zephyr
#

1-3 business days

raven mist
honest goblet
#

76561198009421186

#

@raven mist

velvet valley
vapid zephyr
#

Well if you got banned that’s not really an excuse

raven mist
vapid zephyr
#

Just wait for a reply to your appeal

velvet valley
velvet valley
spring abyss
#

is there a glitch with buying vip?

#

i bought it but is not working

naive kindle
thorny dune
grizzled wraith
#

Hello administrators! I have already appealed the ban, but have not received a response... Can I get a faster response here?

honest goblet
#

you ban me yobled?

raven mist
velvet valley
raven mist
velvet valley
raven mist
honest goblet
velvet valley
#

and this one

quartz marten
#

fuck you

raven mist
velvet valley
quartz marten
#

i spend 2 day wait and you still say im use hackes

#

losers

spring abyss
#

bro can someone look it my ticket please i dont know why it isn't working, normally it works perfectly

grizzled wraith
#

@raven mist Sir, Can I know about the injunction appeal as soon as possible?

spring abyss
raven mist
spring abyss
#

ok waiting

vernal heart
#

@raven mist hey men Look, I haven't used anything, just one day to play and he kicked me telling me that I was banned. If you want, you can check me and everything.
I didn't have time to enter and I was already banned

#

and it tells me that I have been banned for 1 month

#

but it's not a ban because the first time I entered it also got me out and I didn't even have time to play

vernal heart
#

I already sent it but they don't answer me

near halo
vernal heart
#

43 minutes ago

grizzled wraith
#

I have applied for a restraining order and have not received a response yet.

near halo
near halo
vernal heart
#

But I don't have to have this sanction without doing anything.

grizzled wraith
#

What I mean is that I filed a complaint.

near halo
#

Appeals take 1-3 business days

grizzled wraith
#

ok

vernal heart
#

But I don't have to have this sanction without doing anything.

#

and without being able to enter, I barely entered, I was asleep on the beach and it kicked me

near halo
vernal heart
#

ok
thank you

pale cove
#

any support for voice chat?

honest goblet
#

ive been in there for 10 hours last 2 days harry 1 person joined

#

good luck

pale cove
#

wow

#

they banned me no reason

native cove
marble mantleBOT
#

Hey, @pale cove

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

honest goblet
#

i feel you my brother in christ

native cove
#

Follow those steps first and give it some time 🙂

grizzled wraith
#

yes sir.

near halo
#

You can reconnect or buy vip unfortunately theirs nothing we can do.

inner iron
#

yo I got kicked out from rustoria small 10 minutes ago

#

I was in and just got kicked out for no reason

#

is there any chance I can get back in bc it sucks to get kicked out and now have 90 que

#

76561198950849280

near halo
#

Anything *

inner iron
#

but i was in the server

#

this happened to me 1 month ago

noble terrace
#

We do not manually queue skip anyone

#

You will have to wait or buy VIP

inner iron
#

but my teamats skipped que bc they got kicked out

noble terrace
#

We do not manually queue skip anyone

inner iron
#

an admin got them in back

#

I watched

noble terrace
#

We do not manually queue skip anyone

inner iron
#

BUT I WAS IN THE SERVER

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GET ME BACK IN

noble terrace
#

It does not matter

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You will have to buy VIP if you don't want to wait in queue

hexed nimbus
inner iron
#

WELL I LITERALLY WATCHED SOME ADMIN MOVE MY FRIEND IN AFTER HE GOT KICKED OUT LOL

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WHY IS IT DIFFERENT NOW?

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RASISM?

noble terrace
#

We have literally never done that for anyone

inner iron
#

IS IT BC IM BLACK?

hexed nimbus
hexed nimbus
toxic shard
#

sticky capslock, could be for several reason 😉

hexed nimbus
#

🤣

#

Kinda

glacial sapphire
#

it keeps saying ive been disconnected for cheating when im first time on rustoria 2x EU

glacial sapphire
#

nope

hexed nimbus
#

!appeal

marble mantleBOT
#

Hey, @hexed nimbus

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

glacial sapphire
#

it says i got banned on a US server when ive never played there cuz im from europe

marble mantleBOT
#

Hey, @copper stirrup

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
#

it has to be in-game

#

or on the website if you want

copper stirrup
#

take my ticket please

raven mist
marble mantleBOT
raven mist
#

Looks like a client issue

umbral mauve
raven mist
#

Also no need to tag us for that, please make a ticket ingame using /ticket

umbral mauve
#

ok we yesterday report him

junior venture
obtuse crypt
#

<@&874995535881326632> why i got kicked with backend error?

#

3 times

marble mantleBOT
#

Hey, @obtuse crypt

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

marble mantleBOT
hoary cloak
#

Me still waiting for my appeal to go through

hexed nimbus
mental sun
#

im banned for ban evasion ???

runic marlin
marble mantleBOT
#

Hey, @mental sun

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

weary compass
#

The fuck is up with all these fucking dcs i get
ive been disconnected 4 times now and im not the only one

runic marlin
marble mantleBOT
mystic thunder
#

How long does an appeal take? PLZ

lyric basalt
mystic thunder
#

Shoot, I got banned because a guy gave me his base and 10 min. later I got Banned can anyone help

#

I am Not

#

i can hear you

#

yes i did make an appeal

#

ok ai am 63 years old and 7000 hrs and i never cheat

#

ok thank you very much

#

you too

near halo
raven mist
lyric basalt
near halo
#

oh

#

They banned me for no reason, the first time I entered the server and they banned me I made a ticket but they don't respond to me I just want to enjoy the server with my friends

serene coral
#

dam here?

#

adm here?

noble terrace
timid trout
#

Preemptive: Yes, there are servers down. It's wipe time.

chilly siren
#

200iq tinker

timid trout
#

Is VIP broken for US Main?

winter sonnet
#

yo what can i get for boositng server??

timid trout
#

!promote

marble mantleBOT
#

:warning: You are missing one or more arguments in this command: member: Classes.converter.GuildMemberConverter

timid trout
#

duh

winter sonnet
#

u answering me? im stupid

long pond
#

US MAIN is fucked

tall veldt
#

Can I please get someone to review my appeal

long pond
#

@ hoppel

dull bobcat
#

main is frozen

polar raven
#

whats up with US main

dusty kernel
#

my vip is not working

dull bobcat
#

MAIN IS FROZEN

long pond
#

frozen

#

@fossil igloo

timid trout
#

We are aware of the US Main issue. Someone should be working on it.

wary osprey
#

us main crash....

dusty kernel
#

tinker my vip not working

dull bobcat
#

MAIN CRASHED

tall veldt
storm sand
#

thank god main crashed holy didnt even give us a second after crash was tryna get a quick nut in

barren plank
#

crashtoria us main down

timid trout
storm sand
tame sedge
#

just bought vip to get past q

near halo
#

its BOOTING RN we get it.

#

im gonna go rub one out while you fix the server ❤️

topaz mesa
#

I HATE THIS SERVER

#

im jerk it out one time before wipe

tame sedge
#

medium last wipe be like 7 times down in 4 hrs

timid trout
#

If you don't need support, please go to #general

tame sedge
#

you cant speak in genearl

tame sedge
#

bad grammar holy

timid trout
#

We are aware of US Main -- it's rebooting.

tame sedge
#

but yeah its locked

sonic zinc
#

where's main at

median oar
#

I need my vip refunded

zealous coyote
#

Refund

near halo
#

Refund

tame sedge
#

thats the last thing they will do @median oar

robust locust
#

refund

storm sand
#

i need better server u guys wanna go play rusty moose

idle dragon
#

!refund

marble mantleBOT
#

Hey, @idle dragon

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

median oar
#

Makes me sad

upper haven
#

Of course I’m in a q now 💀

unborn anchor
#

dogshit server

sonic zinc
#

its up

quick beacon
#

come here to complain about the server down but will still wait however long to actually play 😛

thin plover
#

this is a support channel, if you don't actually need support and are just spamming, please stop

radiant fiber
#

I just bought VIP for US Main and it is not working

#

Please help

cold mesa
#

my vip is not working?

sonic zinc
#

close reopen

tired dagger
#

unlock general chat 😦

latent owl
#

!refund @radiant fiber

marble mantleBOT
#

Hey, @radiant fiber

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

indigo token
#

This shits just ducked

cold mesa
#

my vip did work be4 crash but not working after crash

near halo
#

i literally have vip

near halo
#

but my vip isnt working what the fuck

sturdy grove
#

SAME

near halo
#

take my money and dont give shit

latent owl
#

@fossil igloo no one's vip is working

near halo
#

fucking stupid

cold mesa
#

76561198967510664

odd ivy
#

im unable to message in general?

idle dragon
#

server raped my start

#

thanks !

near halo
#

shoutout to hoppel for taking our money but fucking our wipes

#

everytime there is something wrong with the server

sturdy grove
#

dont blame hoppel wierdo

near halo
#

who to blame alex?

odd ivy
#

Why am i unable to type in general chat

whole halo
#

great server!

sturdy grove
#

maybe ryan, server owner

latent owl
#

@thin plover can you let hoppel know that no one's vip is working?

sturdy grove
#

not hoppel, he best admin

near halo
#

lit server every single wipe something is wrong

#

iw ant refund

odd ivy
#

hello??

near halo
#

love admin support directly off wipe

lyric basalt
#

!verify @dusty kernel

marble mantleBOT
#

Hey, @dusty kernel

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

near halo
#

get past que,,,,, invalid state connection

#

lmfao this server bro really something

#

fix this dogshit

sturdy grove
#

cry some more

analog zinc
#

yo parks

#

mcfuck you

near halo
#

gon play solo bitch

analog zinc
#

at least im in the server with my group

#

n you crtying punk bitch

latent owl
#

lol, I love when the randoms cry and still don't get what they want

analog zinc
#

suck dick HA '

noble terrace
#

!slots @willow hedge

marble mantleBOT
#

Hey, @willow hedge

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

noble terrace
#

I deleted your messages because you posted in the wrong channel

willow hedge
#

lol now i look goofy

noble terrace
noble terrace
honest goblet
#

Does approved on an appeal mean its accepted?

honest goblet
#

I'm still banned in game tho

median oar
#

If my game crashes to I skip q

honest goblet
#

says 5 days remaining

runic marlin
#

When was it approved?

#

How long ago

honest goblet
#

not sure

median oar
#

Do I skip q if my game crashes ?

tawdry pulsar
#

@noble terrace can you not do that

robust locust
#

I bought queue for someone else and it didnt go through'

tawdry pulsar
#

It’s rude

runic marlin
runic marlin
#

And include his steamid64 in the ticket aswell

honest goblet
#

can I speak to someone that could fix it?

noble terrace
honest goblet
#

I bought vip to play i want to get on xD

tawdry pulsar
#

Stop playing dumb

noble terrace
#

your pfp 😭

honest goblet
#

@noble terrace could you help?

tawdry pulsar
minor temple
tawdry pulsar
tawdry pulsar
rocky bobcat
#

If any US main Admin could drag me to a call from awaiting from support, it would be gladly appreciated. Thanks in advance <@&274971100184576010>

tawdry pulsar
#

Meow

honest goblet
#

would also appreciate a drag mr/mrs/miss <@&274971100184576010>

naive kindle
honest goblet
#

It says im banned when I try to connect?

marble mantleBOT
honest goblet
#

Appeal says approved I got vip to play so wanted to sort it out so i can play

rocky bobcat
#

76561199348564118

tawdry pulsar
naive kindle
#

did you read the note?

near halo
#

how to create a ticket?

honest goblet
#

So someone tells me approved means accepted

tawdry pulsar
marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

honest goblet
#

and the note says it ends 3/10

#

which means its not reduced?

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

honest goblet
#

@naive kindle

near halo
naive kindle
# honest goblet <@276096993137262592>

Unfortunately not. Your friends hacking ban was reviewed and denied, so your association ban will not be reduced. Some players get confused and think that their association ban is forever, so we approve with the note to say when it'll be finished.

honest goblet
#

so could you refund my vip then because I wont use it

#

If you look on your system I'm sure you'll see I havent played with him for a long time and this was one of the first times

#

I was literally online for like 45 seconds when he got banned and its still a 7 day ban?

#

isn't that a bit harsh like how could I know he was even cheating

dire mason
#

I have a team who is playing with vac banned players they are multi hacking admin yall going to do shit?

#

<@&274971100184576010>

thin plover
dire mason
#

At least 2

#

Yes

#

4 fucking hours ago

tired dagger
#

@dire mason takes them a brick to read tickets my guy just gotta pray to rust gods

dire mason
#

We have been spam reporting

thin plover
naive kindle
thin plover
marble mantleBOT
#

Hey, @dire mason

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ancient dune
honest goblet
#

!steamid

marble mantleBOT
velvet valley
#

can i get an update on my ban?

ancient dune
#

Check the website for updates on your appeal

tired dagger
#

@ancient dune sorry sir oat sir! won't happen again sir!

velvet valley
#

how long can that take`=?

honest goblet
ancient dune
naive kindle
velvet valley
raven mist
velvet valley
storm sand
#

yo mod is there crash forgive

honest goblet
#

in every single case?

storm sand
#

bc my audio cut out

naive kindle
honest goblet
#

so when I was on for that minute I was aware he was cheating?

storm sand
#

mod is there crash forgiveness

naive kindle
honest goblet
#

Were you the admin spectating?

naive kindle
honest goblet
#

Just seems very unfair that I can be unaware of a person cheating and I get a 7 day ban like

#

thats if he was cheating anyway hes not gamebanned as far as im aware

naive kindle
honest goblet
#

You have mass banned clans before and reduced association bans in the past

#

I have played rustoria for over 3 years and have not had 1 ban and theres no reduction at all for me?

honest goblet
gleaming hound
honest goblet
#

you know it

naive kindle
#

Unfortunately not.

velvet valley
#

i don't understand why i get punished for something i did not do

gleaming hound
velvet valley
marble mantleBOT
#

Hey, @gleaming hound

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

gleaming hound
velvet valley
#

perm for alt even tho its not my account

gleaming hound
#

I am sure it isn't. Hope you find somewhere nice elsewhere to play.

ancient dune
velvet valley
#

even tho i proofed it was not my account

#

GG

gleaming hound
past crane
#

someone should check general

gleaming hound
#

He didn't say it was your account did he

shadow nimbus
#

hey Luke it did not work they still have a que

ancient dune
velvet valley
#

its so stupid

velvet valley
gleaming hound
velvet valley
velvet valley
#

cuz someone cheated on my internet

#

not even the same pc

carmine saffron
#

I got muted ealier, May i ask why?

tawdry pulsar
tawdry pulsar
#

What

#

It actually happens all the time

#

Your not the only one

velvet valley
#

well its gg nothing i can do

velvet valley
heady knoll
#

Hello, I've been waiting for a response to my ticket for 1 week now. Is it possible to respond to it one day?

marble mantleBOT
wild crystal
#

@noble terrace what max group in us small?

real edge
#

how do i get purchase id for a past purchase?

magic flume
#

ive just been false banned of rustoria eu main it says i ban evaded but i havent never been banned on rust or any rustoria servers and have never played on a account other than the one i have now could someone look into this

marble mantleBOT
#

Hey, @magic flume

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

magic flume
ancient dune
wild crystal
#

hmm i see

magic flume
#

is the best way just to wait for a responce oat

ancient dune
magic flume
# ancient dune Mhm :)

oh thank you i am a little bit tilted at my ban as i have never done anything to get banned and had around 3 rows of tier2 guns on me in trains so im sorry if any of my messages came across as agressive

timid trout
#

!steamid

marble mantleBOT
fallow edge
#

admin

#

bought a vip

#

and still have to wait to join the server

lyric basalt
solid kayak
#

!appeal

marble mantleBOT
#

Hey, @solid kayak

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wary mulch
#

CHEATER GOT BANNED WHO KILLED ME, COULD U TELL ME WHERE HE LIVES OR NAH?

marble mantleBOT
#

Hey, @wary mulch

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

minor temple
#

!ticket @lyric citrus

marble mantleBOT
#

Hey, @lyric citrus

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

plush inlet
#

!appeal @solid kayak

marble mantleBOT
#

Hey, @solid kayak

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wary mulch
#

np

round nacelle
#

any help

#

their is a guy rage cheatting

#

fking shotting bow like ak

#

flying and shit

toxic shard
#

!ticket

marble mantleBOT
#

Hey, @round nacelle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lethal hill
#

Ticket #77a214

#

Any admin online please view Asap

#

@noble terrace

runic marlin
lethal hill
#

can you have a look pls

past crane
#

Do you guys moderate the discord voice chat? someone told me to kill myself twice, to use 2 bullets, told me to use a switch.

south harbor
#

Hi, I have a problem, I can't log in to the server, I get an error. I have never played with cheats, but I am banned on the rastoria

marble mantleBOT
#

Hey, @south harbor

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lethal hill
#

This is my 4th ticket on the same guy, i got told he is not cheating multiple times

#

i submitted solid proof

noble terrace
vague dagger
#

I got unbanned for playing with a hacker why do i need to wait one week? I just joined the discord and server

marble mantleBOT
solemn robin
#

Q1 trip is blatant aim botting please check in on him

marble mantleBOT
#

Hey, @solemn robin

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hollow sage
#

y'all getting some wierd crash on Main?

outer knot
#

admin help

#

cheaters x2 server EU

marble mantleBOT
#

Hey, @outer knot

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

How long are association bans?

near halo
#

@thin plover helpme

near halo
#

Ahh Okok

tall veldt
#

!appeal

marble mantleBOT
#

Hey, @tall veldt

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
#

@sacred bronze stop spam connecting, wait 10 mins and then you should be able to connect

sacred bronze
#

oh okay thanks

arctic crescent
#

Just got flyhack kicked after using a zipline in US main, is this a common glitch or just me?

near halo
arctic crescent
#

Ahhh, Could going through trees while on a zipline effect it then?

arctic crescent
#

Alr, Ill try to record it if it happens again

#

if it is facepunch's fault, that's real annoying

native sparrow
#

Is long down i cant connect

spiral moon
#

can u turn ui on for eu main

ancient dune
#

?

spiral moon
#

ai i mean mb

#

scientists etc are off for no reason

lament drum
#

Здравствуйте почему уже год меня не пускает на сервера Rustoria

tiny meteor
#

@near halo

#

help my bro

#

<@&274971100184576010>

#

@ancient dune

ancient dune
#

?

tiny meteor
#

The problem is that I got a ban for a team with a cheater, but the admin didn’t want to figure it out and just wished me a good weekend, but if he does figure it out, then it’s just a washed-up neighbor whom we added to the green stuff and because of him we got banned, there’s only one left until the end of the ban + - less than a day, but I would like to ask for an unban, since this is not my teammate, I don’t argue, he was registered in some closet, but I don’t know which one, since he didn’t have registration in the main house, I then asked my neighbor what why the hell and he replied I'm sick of the game... I hope for your understanding, thanks in advance!

#

I wanted to file an appeal, I went to the site, the admin said she would appear in 30-40 minutes, I waited two or three days, she never showed up to file it, the admin said it was only a week and didn’t give an answer why I couldn’t file(

ancient dune
#

If you already appealed and it was denied then you will not be unbanned and you will have to wait until it expires (if it is not permanent)

peak cliff
#

PLS someone answer my appeal its been 16 day i pay i swear i oay

marble mantleBOT
peak cliff
#

76561199345451018

tiny meteor
#

<@&274971100184576010>
Why do all admins ignore it?

blissful herald
tiny meteor
#

I can't submit it

blissful herald
#

and there no need to tag admins for that

tiny meteor
#

so maybe they will answer?

peak cliff
#

nothing new about me bro?

blissful herald
blissful herald
peak cliff
#

he is busy i guess will wait all good

tiny meteor
#

bro, you didn’t even understand the situation

#

Why should I sit in the bathhouse just like that? There are reasons for this:?

#

I understand that you are not interested in this, but where is some understanding?

blissful herald
tiny meteor
#

I didn't play with him, understand me)

blissful herald
tiny meteor
#

ook at personal messages

blissful herald
#

anyways think your ban expires tomoorow or today

tiny meteor
#

what answer did you give? I asked why I can’t file an appeal, you said wait 30-40 minutes, I’m tired of waiting a whole week

#

I want to play today, and I want to get unbanned, because the stupidity of this ban is off the charts...

#

I can prove in any way that this is not my teammate)

#

if it makes any sense

blissful herald
tiny meteor
#

so answer me in private messages

#

Why don’t you want to help and avoid it at all costs?

blissful herald
#

We want to help you, but you do not want to listen to us.

tiny meteor
#

are you kidding me? I'm asking you normal questions, what bro?

blissful herald
#

I answered you normal too, have a nice day

tiny meteor
#

you don’t want to help and sort out the situation

#

I asked why I can’t appeal, what’s the answer?)

#

I said that this is not my teammate, what in response?

#

that's a hand, it's just fucked up)

#

Do admins care so much about players?

tiny meteor
#

??

#

why can't you hear me?

#

and in response there was silence, why when I filed an appeal, the admin helped me and thanked me for explaining the situation, but now they are ignoring me?

open atlas
#

sorry to jump in the middle of this but if i could get a admin for pm to discuss a ban appeal tryed on the website and said no ban could be found

tiny meteor
#

I'm sorry too, but I want an answer)

#

I don't want to intrude too much, but why can't I get an answer...

open atlas
#

well hope you get the answers you want but whenever a admin could just pm me or @ me plz

tiny meteor
#

I also really hope for an answer, and that someone is interested in this situation and will help them figure it out)

inner iron
#

bro biggest hacker on rustoria small right now

#

y2jforce

#

pls admin just check my appeal:(

#

his name y2jforce rustoria eu small

burnt gulch
#

Why am i banned?

tiny meteor
#

<@&274971100184576010>

queen topaz
#

<@&274971100184576010> ITCHYTITS on rustafied small is hacking

blissful herald
wise root
#

Dear administrator, when can I receive a response to my appeal

near halo
open atlas
#

<@&274971100184576010> any response to the problem i have

raven mist
open atlas
#

on the website i cant put a ban appeal says i dont have one but i do

marble mantleBOT
raven mist
#

And please dont tag all admins for that next time ^^

open atlas
#

76561198991904216

burnt gulch
#

<@&274971100184576010> Why am i banned?

raven mist
#

!appeal

marble mantleBOT
#

Hey, @raven mist

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven mist
#

You need to appeal that with EAC , not us

near halo
#

@jagged escarp 5 hours ago they solved the problem of ban ebasion throwing me and now they did it again

#

The admin answered my ticket and unbanned me, I have proof

blissful herald
sturdy oracle
#

vpn ban 76561198432230019@blissful herald

nocturne ocean
#

Hello, i had blueprints yday, i played for 6 hours, i logged on this morning, i've got none of the bps left

#

76561198017612842

raven mist
#

Not rustoria

sturdy oracle
#

@raven mistvpn ban 76561198432230019

shut wadi
#

How can I make a ticket

blissful herald
marble mantleBOT
#

Hey, @shut wadi

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

grizzled wraith
#

Can you confirm my APPEALS? I hope.

proper swift
#

!appeal

marble mantleBOT
#

Hey, @proper swift

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wise root
#

Dear administrator, could you reply to my appeal earlier? I really want to have a pleasant time playing on the server

runic marlin
#

They will have a look at it as soon as possible, thank you for your patience.

gusty copper
#

hello

#

hacker

marble mantleBOT
#

Hey, @gusty copper

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hallow pendant
#

76561199508992373 hacker blatant hacker

gusty copper
#

hacker

marble mantleBOT
#

Hey, @gusty copper

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lyric basalt
#

Please dont call cheaters in chat. Make a ticket

winter sonnet
#

yoooo sup

#

what can i get for boosting server< some in-game rewards?

vapid zephyr
#

A care package on our modded servers

#

!boost

marble mantleBOT
winter sonnet
#

so i wont get any rewards on main, right?

vapid zephyr
winter sonnet
#

aight

vapid zephyr
#

It’s just for modded servers

#

3x and above I believe

winter sonnet
#

aven if i gave 10 upgrades?

vapid zephyr
#

10 boosts?

winter sonnet
#

yea

vapid zephyr
#

I don’t believe they stack regardless

#

Like you would only get 1 supply drop regardless

#

Nothing on vanilla

winter sonnet
#

aight

silver ore
#

hey @blissful herald u banned my acc for come to discord im here

#

UNREAL NATURAL TALENT was my name fam whatd u ban me for

vapid zephyr
#

You will have to have a conversation with them

silver ore
#

hop on the game for the first time in a year for a hour and bud bans me

vapid zephyr
#

Please just be patient and wait for their reply

silver ore
#

o ight

slate warren
#

Hello! Is there an opportunity to get unban faster? It's the third time I've been blocked for a VPN, but I just can't play without it.

#

I have already filed an appeal

vapid zephyr
#

You will have to wait for a reply to your appeal please

slate warren
#

Is there something I can do to avoid getting banned for VPN?

quaint spear
#

admins

#

you lesson me?

chilly siren
vapid zephyr
#

We don’t have a whitelist

#

Although I believe there is something in the works iirc

slate warren
#

Understood, thanks)

quaint spear
#

I would like to tell you that for the complete success of the server, you must make it so that if a person leaves the server, he could log in for 5 minutes, because many people crash from the server due to problems from the Internet, as well as your ping

#

its ok?

chilly siren
quaint spear
#

can you call me?

#

and maybe i call you

chilly siren
#

I Can't sadly.

quaint spear
#

OK, I'll try to explain

chilly siren
quaint spear
#

i am from Russia bro

#

You often have server failures, so many people crash out of the game

patent palm
#

/ticket

marble mantleBOT
#

Hey, @patent palm

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

nocturne ocean
chilly siren
quaint spear
#

I want to offer an idea, I think many players will agree with me

silver ore
#

@blissful herald wakeup bud

chilly siren
silver ore
#

ya banned me

quaint spear
#

I want to offer an idea, I think many players will agree with me

#

in order for players not to complain about this, they can do this: log on to the server for 5 minutes without queuing if your server crashes

quaint spear
#

now I have crashed and I am now 200 in line, what should I do?

quaint spear
vapid zephyr
slate warren
#

Жиза братан 😄

vapid zephyr
#

No need to post here aswell

slate warren
#

А я уже 3 раз за ВПН отлетел,а без впн сервак не видит )

quaint spear
#

I have a problem that I crashed from the server, and now 200 queque

#

its not nice

vapid zephyr
#

I saw your suggestion post

quaint spear
#

...

vapid zephyr
#

We’ll have to see what management thinks of that

#

But no need to post in here aswell

#

It’s already in the correct channel

quaint spear
#

ok

#

There's no way I can bypass the queue because of the crash?

vapid zephyr
#

No

quaint spear
#

bad

vapid zephyr
#

Besides donating for VIP or being part of staff

#

Those are the people with queue skip

quaint spear
#

i am from russia , 10 dollars its many for my country

pseudo elk
#

i have a problem, when i'm logging in to the server it says "disconnected hacking" and i haven't done anything wrong

quaint spear
#

Russia*

marble mantleBOT
#

Hey, @pseudo elk

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

Please create an appeal and wait for a reply

blissful herald
pseudo elk
# vapid zephyr !appeal

it says i got a ban from eu long 2 months ago but the server i'm playing in is eu medium and im banned from there aswell

#

i didn't hack or do anything

vapid zephyr
#

Just make an appeal please

#

Under whatever ban is present

pseudo elk
vapid zephyr
#

Just make an appeal under the ban that is on your screen

pseudo elk
#

okay

vapid zephyr
#

Someone will check the appeal as soon as possible

pseudo elk
#

time to wait for the answer🫠

jovial dome
#

can u open 156 slots on rustoria eu main so i can play

#

please

#

123 now

#

not asking for a lot just open few slots

lyric basalt
marble mantleBOT
#

Hey, @jovial dome

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

magic flume
#

could any admin review my ticket to my ban yesterday i was falsely banned and want to log back online my steam id is 76561199135707509

toxic shard
#

only the admin who banned you can review your ticket, we don't give away who it is, you will just have to wait

magic flume
#

i had someone else within my house that got banned within the last few months could this realte to my ban due us having the same ip adress

leaden blade
#

HELLO ADMINS i have cheaters neighbour i do ticket but noone answering me

vapid zephyr
#

Someone will respond as soon as possible if you have made a ticket

#

Make sure it’s a ticket with /ticket

#

Admins cannot respond to f7 reports

leaden blade
#

yes i write more than 5 minute

#

when im looking their steam id its havenot profiles..

faint slate
#

how long does it take to wipe a map you fucking useless cunts#

slate warren
#

Administration, unban me for VPN, breaks me without a game

near halo
#

who wanna help me play this game again

slate warren
#

admin,plz ❤️

spark valley
#

admin help ban wall hack pls be watting in supports

#

<@&274971100184576010>

marble mantleBOT
#

Hey, @spark valley

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

slate warren
#

!appeal

marble mantleBOT
#

Hey, @slate warren

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

leaden blade
#

1 hour ago i do ticket but admins not aswering for ban a cheater WTF

gleaming compass
#

Cheaters on rustoria 10x
Alr made a ticket (EU)

marble mantleBOT
#

Hey, @gleaming compass

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

slate warren
#

Do the administrators who are engaged in razban, do they have any schedule?I just don't understand, should I wait for the unban today?

wild lotus
#

Is using autoclicker to sell at outpost concidered cheating ?

slate warren
#

ADMINS???

vapid zephyr
#

What

#

Are you still on about the appeal?

#

We’ve said a few times you need to be patient and wait for a reply

slate warren
#

I filed an appeal, I was banned for VPN.I'm asking, should I expect an unban today? Is there any schedule for the administration that deals with this?

vapid zephyr
#

This can take 1-3 business days (weekends don’t count) so if you made it today, and it’s not finished until Tuesday night, then you can check back here

slate warren
#

The inconvenient thing is that I fly away all the time for unknown reasons. 3 bans in 23 days

vapid zephyr
#

But you need to be patient, admins will get to it as soon as possible

slate warren
#

Minus the vape, cool

vapid zephyr
#

1-3 business days is the average response time

inner sail
#

and why was I banned just like that?

#

I was just playing and that's it

marble mantleBOT
#

Hey, @inner sail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tulip sundial
#

!ticket

marble mantleBOT
#

Hey, @tulip sundial

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

inner sail
#

!appeal

marble mantleBOT
#

Hey, @inner sail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

I just got banned for no reason...

plush inlet
#

!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

west mica
near halo
west mica
near halo
#

Uhm. can you check me for cheats?

plush inlet
#

they dont do that

west mica
plush inlet
#

If ban by EAC you were ban by EAC

near halo
#

Okay i appealed

plush inlet
#

end of story

#

To appeal you have to speak with EAC

near halo
#

So you cant unban me?

plush inlet
#

No

near halo
#

and no one can?

plush inlet
#

EAC is Rust ban

near halo
#

ohh

plush inlet
#

On EAC can do that

#

follow the link AWZ sent

near halo
#

Alr thanks

split sundial
#

@plush inlet i got false banned long time ago had 3 day ban on my account but im still banned on eu long possible to remove ban or?

split sundial
#

no not game banned just says disconnected : hacking

#

but i am playing other servers tho

near halo
#

!appeal @split sundial

marble mantleBOT
#

Hey, @split sundial

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

split sundial
#

@near halo ait thanks bro!

near halo
#

Im banned too but im game banned 😄

split sundial
#

like on steam?

outer sparrow
#

Im banned too but im game banned² without explanation NotLikeThis

split sundial
#

@plush inlet already filed an appeal 9 months ago and got denied xd

#

can you help me out#

outer sparrow
near halo
#

!appeal @outer sparrow

marble mantleBOT
#

Hey, @outer sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

outer sparrow
#

How long did it take for someone who was banned to have their appeal responded to?

outer sparrow
#

Oh my God, my base is going to fall

grizzled wraith
#

Hello Sir

Because I have a learning blueprint, my friend logged into my account to create, but he received a evasion ban. Is it because of his computer records? Can I lift this ban and retrieve my account?

tough bane
grizzled wraith
#

Private message?

tough bane
grizzled wraith
#

I'm happy to assist

outer sparrow
#

@tough bane help -me?

tough bane
leaden blade
#

WTF RUSTORIA EU MAIN?? WHY IM IN QUEUE WHY NOT WROTE RESTARt?

astral carbon
#

where do I make ticket for cheater

normal patrol
#

BLATANT CHEATER QUANJINGLED 4 OF US IN 2 SECONDS WHERE MAKE TICKET

lyric basalt
marble mantleBOT
#

Hey, @astral carbon

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lyric basalt
#

@normal patrol ^^^

normal patrol
#

TY

vapid zephyr
#

!ticket

marble mantleBOT
#

Hey, @tight chasm

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

And please don’t call out cheaters in public

tight chasm
#

!ticket

marble mantleBOT
#

Hey, @tight chasm

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

normal patrol
#

HE ONLY HIT 7 HEADSHOTS ON MY TEAMATE LOL

tight chasm
#

yea

#

only 7 headshots

hidden thunder
#

@short garnet hop in the support channel to talk to the mods bruh

maiden pecan
#

Made a ticket, haven't been able to play the game for the whole day

leaden blade
#

are u here admin?

#

support

#

i was in queue and wrote when gone 100 man in eu server and disconected

hexed nimbus
#

It happens. Nothing to do other then reconnect mate

leaden blade
#

all my teammtes wrote this

hexed nimbus
#

It’s steam time out not Rustoria time out. It’s most likely temp connection loss between you and steam and then you get this nothing the can do about this

leaden blade
#

but all my clan members? 5 man?

hexed nimbus
leaden blade
#

thank you

formal ledge
#

There is someone just blocking recycler at fishing village at f1 on rustoria 2x vanilla Eu

short garnet
#

Who is lorie I got banned and it says to talk to lorie

#

Got muted for calling out a pedo in chat and got banned

formal ledge
#

Fucking hel get active staff

livid tapir
thin plover
vague berry
#

Can one of admin PM me please

thin plover
vague berry
#

Ticket

thin plover
#

You can add to your ticket

formal ledge
#

If someone sits there for an hour and ur staff on the server, why can't you just add another one

thin plover
#

There are other monuments with recycler

formal ledge
#

still

short garnet
#

Can someone tell me why I am banned?

#

76561198365507985

minor temple
short garnet
#

Why?

near halo
#

Maybe if you dm her she will tell you

short garnet
#

She is ignoring me

thin plover
#

Lorie might be busy but you will get an answer

short garnet
#

Why does it tell me she read it then

outer sparrow
heady knoll
short garnet
raven mist
outer sparrow
outer sparrow
short garnet
outer sparrow
harsh ridge
raven mist
#

Never seen a month long one tho

harsh ridge
harsh ridge
raven mist
harsh ridge
wild lotus
#

Any admins ?

raven mist
#

Oh i see u got replied to in general

short garnet
#

👍 🇵🇹

wild lotus
#

there is a player in us main , at outpost using an autoclicker for the whole day at the cloth selling machine ! can please any admin do something !

outer sparrow
#

@raven mist Appeal #906cbb help me?

wild lotus
#

Please Shenzyyy

marble mantleBOT
#

Hey, @raven mist

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wild lotus
#

ok thank you

#

Done

pseudo elk
#

can someone please tell me why i got a ban, i still don't get it. i was playing with my friends a lot yesterday in rustoria Eu medium, and today when i tried to log in to the server after i got inside the game and was about to respawn in my bag my game crashed and it said that i got disconnected due to "hacking". i don't get it since i've never used cheats/hacks while playing rust, i have 2.6k+ hours on rust and i'll never use cheats, if i would do that it would ruin all the fun for me when playing. i already sent an appeal regarding this but i didn't get a reply yet, i know that i need to wait at least 1-3 days for a response but i really don't understand this, when i was going to write the appeal it said that i got banned from rustoria eu long 2 months ago (tho i was playing with my friends in rustoria Eu medium so how is eu long connected?) in addition i checked earlier and it seems like i got banned from all the rustoria servers for "hacking"......i would never dare to do such thing in rust and even if i did, why did i get banned for no reason, where's the proof that i was "hacking"? can someone help me please

marble mantleBOT
pseudo elk
#

76561198062596536

raven mist
pseudo elk
#

thank you so much

#

i legit spent the entire day in understanding how i got banned

outer sparrow
#

At least an admin could check this for me, I don't believe it would take a long time

pseudo elk
outer sparrow
pseudo elk
outer sparrow
past moat
#

Please, anyone can explain me why me and my friend got banned for hacking ?

#

I was banned for hacking and my friend for team with hacker ?

#

I don't get it, my steam id is :

#

76561199345766840

runic marlin
past moat
#

... ok

merry rapids
#

@normal patrol #PACK WATCH

frail temple
#

imagine cheating smh

#

Skov guild put on pack watch gg

near halo
frail temple
#

HAHAHAHAHA COPING

junior wing
frail temple
#

Sorryyy

naive kindle
frail temple
#

just funny watching kids play with cheater try to get unbanned

near halo
#

first time I seen him get banned

#

is what I meant to say

noble terrace
naive kindle
#

This'll also be the last

dense ridge
#

helow admin what the heck why am i baned?

runic marlin
marble mantleBOT
#

Hey, @dense ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

west mica
runic marlin
#

It'll say why when you try to connect @dense ridge

naive kindle
frail temple
#

This is too funny xD

near halo
quasi tapir
#

Why the actual fuck did i get banned?

near halo
# near halo

was tryna say ive never played w him and he got banned before

dense ridge
#

hey there we are in the support channel whenever u are available

#

@echo venture

runic marlin
#

wth

naive kindle
#

We'll be with you shortly

sly dock
#

YO

#

FEXY SHOGUN GIMMIG AND DARE ARE NOt WITH US

normal patrol
#

^

tight chasm
#

@spiral moon can you ss while you raid us

frail temple
#

Why would we be with cheaters xD

sly dock
#

look at me im such a donator

spiral moon
#

u guys getting top down

#

by retards

near halo
#

Gang down😔

spiral moon
#

msg me codes i swear i wont open doors

naive kindle
#

We're not going to speak with the whole team at the same time, we'll speak with 2 or 3, that's it. Make your decision.

spiral moon
#

woah chat mod getting ban is not a good look @near halo

dense ridge
#

take good care of the atack heli in compound garage

near halo
#

I was not playing..

warm patrol
#

just unmute 1 of us

#

we wanna hear

plucky grail
#

@naive kindle please drag me if possible.

sly dock
#

just drag us and unmute london

#

he will speak for us

vapid zephyr
#

not how it works @warm patrol

naive kindle
#

I'll speak to london and 2 others at the same time only

sly dock
#

me

tight chasm
#

me

naive kindle
#

Please choose

#

Ok

dense ridge
#

me

warm patrol
#

willskov not jukey please god

tight chasm
#

not jukey

sly dock
#

? betty isnt even wit us

tight chasm
#

take perm or someone elsej just not jukey

warm patrol
#

arnt u nvm nvm

plucky grail
dense ridge
#

wille perm london

tight chasm
#

he is a troll

sly dock
#

willskob stop

#

please drag me too @naive kindle

#

just the 4 of us

outer sparrow
#

@naive kindle help

winter river
#

lmao

sly dock
#

@naive kindle please drag as well i would like to speak about my ban personally

outer sparrow
#

@naive kindle I was banned for hacking without understanding anything

thin plover
#

Stop tagging him, be patient

runic marlin
#

Patience guys, key to life

sly dock
#

sorry its just hes speaking wit my teammates i dont know why im not in the call as well

vapid zephyr
#

because they said 3

runic marlin
#

I'm sure they'll fill you in on the details.

vapid zephyr
#

and you were not one of them

sly dock
#

well no because my ban is different

thin plover
#

Because we dont need 10 people in the call

sterile shoal
#

Hello i really need admin, getting streamsniped hard by a group

sly dock
#

my bans different

marble mantleBOT
#

Hey, @sterile shoal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

runic marlin
vapid zephyr
#

!appeal @quasi tapir

marble mantleBOT
#

Hey, @quasi tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

warm patrol
#

no