support

[jovial plinth]

!report

[marble mantle]

Hey, @analog pumice

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[vapid zephyr]

If their other accounts are cheating make a report when you see them

If not, if they have a game ban they will be banned when they join the server

[analog pumice]

K I’ll try, dudes a sneaky one. He’s got like 3 diff accounts

[jaunty cedar]

My friend got vac blocked because his account was hacked when he returned it, there was already a vac, he bought a new account and still can’t play on Rustory

[vapid zephyr]

Yeah…

If it’s under 180 days and they have 1or more game bans

You can’t play right away

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[vapid zephyr]

You can check it here^

[jaunty cedar]

o my god

[vapid zephyr]

https://tenor.com/view/hau-hau-adaag-aa-gif-27087624

[fringe mantle]

!appeal

[marble mantle]

Hey, @fringe mantle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[timid trout]

Got it figured out?

[tardy orbit]

Next wipe on eu main full wipe?

[lyric basalt]

This thursday will be only map wipe

[rotund anchor]

5.10

[timid trout]

!ticket

[marble mantle]

Hey, @rich olive

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[rich olive]

made a ticket already

i just posted the id bud

[timid trout]

ok, someone should be looking at it soon.

if not already.

[normal geyser]

any admins

join vc

[toxic shard]

can't voice chat but what's the issue ?

[normal geyser]

the problem is you, go to your voice and I'll tell you

[vapid zephyr]

[toxic shard]

oh now I see the name, no point going to voice chat, we are currently reviewing the case to see if your ban is permanent

the kind of behavior you have is not acceptable under any circonstance !

mr blago I guess ?

[rich olive]

[normal geyser]

he won’t even write to you, we will leave this server because of admins like you, because when they throw 100% proof at you about something, you don’t care. you're just too lazy to do something

[vapid zephyr]

You are banned anyways no?

[toxic shard]

yes, not like it's his decision

[vapid zephyr]

🤣

[normal geyser]

Every wipe we send you proofs of cheaters and you yourself know that they are cheats, but you do nothing, you also ban honest players

[toxic shard]

what ever the situation, his behavior is not acceptable

there is nothing that could excuse his behavior

And no need to remove the messages, all are logged

[normal geyser]

his behavior is justified by the fact that every wipe, we go in with 30 people and buy a VIP and our entire team is usually fucked by a solo cheater and you don’t want to do anything about it, for example, yesterday cheater 337 killed us, who also raided guys in the MVC career, he was with rage and you don’t want to do anything about it, he solo killed their entire team and after that he also killed us 1 in 9

[toxic shard]

Nothing would justify his behavior

there are limits to not reach, and he went way over them

[normal geyser]

How much do the Chinese pay you so that you don’t ban them?

[timid trout]

@normal geyser -- Take a breather dude.

[toxic shard]

and now we go this way ... again ...

[normal geyser]

I can’t because the admins don’t do anything, the 30 people who pay you are just suffering

[timid trout]

If you really feel that way, you have choices. Shrug.

[toxic shard]

we are not speaking about the cheating situation, that's another thing

[rich olive]

30 deep and ur losing? 💀

[toxic shard]

the only cause of the ban is the behavior of the player in the ticket

[toxic shard]

#general

[normal geyser]

and what am I wrong?
Yesterday I was running in the raid and saw a dude flying on a spinner, and I know that everyone from the Mvk quarry team sent you reports but you did nothing

[toxic shard]

that's not related to the ban, the reason of the ban is the behavior in the ticket

[normal geyser]

he behaved like this because you don’t go do anything, they throw proofs at you 100%, we can’t play when every second cheater

[toxic shard]

and you fell like it's a good behavior to have ?

I'm mean you are just trying to found excuses for something that is not acceptable in any circonstances

[normal geyser]

this is bad behavior anyway, but it's really hard to restrain yourself when you just say I've been following him for a long time and haven't found anything

[normal geyser]

I'm trying to force you to do something, we waste time looking for steam accounts, remove 100% proofs and do half of your work and you just do nothing

[toxic shard]

That's not the problem, the only problem is the behavior

[normal geyser]

I don't even know what to tell you. but with such work you have already lost many clans and continue to lose them beyond luck

[tranquil rapids]

we are 30+ guys clan, come to us and go talk

@echo venture

[normal geyser]

you can’t even log into the vc and say something

[tranquil rapids]

why ur admins dont do their job @echo venture

[toxic shard]

Like I said there is no point going in vc because the case is under review

[wintry hedge]

admins, go in voice channel

[toxic shard]

There will be a ban in any way, the question is how long, that's what is under review, don't make his case more complicated that it is already

[normal geyser]

i need another admins for looking at this situation from the other side

[toxic shard]

it's already the case, like I said it's under review

[timid trout]

@normal geyser -- Do you need a definition of what under review means?

[wintry hedge]

a clan is playing on your server, whose players are clearly using a macro, why do you continue to spoil the reputation of the server without banning the players?

[normal geyser]

we don’t care about the ban of our head, we’re more concerned about the work of admins

[normal geyser]

thats facts and not only script

[wintry hedge]

admins, why can't you figure it out yet

with all due respect of our clan to your server, with such inaction on the part of the administration, the desire to play on this server disappears

[timid trout]

So, let me get this straight. You want every report of a cheater to get instantly banned? No investigations?

[toxic shard]

Well there is 2 problems here : the reports you are doing and the behavior of your teamate

[wintry hedge]

we created a lot of tickets, but for each of them we saw the answer that you did not find any violations. we even attached video evidence

[normal geyser]

there is only one problem - the work of your administrators, if you had not allowed such work, accordingly, such behavior would not have happened

[toxic shard]

for the first well like said in the ticket all reports are handled, reviewed, ... there are things we can use there are others we can't. we did our part, we involved EAC/FP like you did too and neither them nor us was able to found concreate proof of cheat

[timid trout]

This is above my paygrade. 😛

[tranquil rapids]

Our mate is very upset that you absolutely do not care about your specified server rules for another players

[toxic shard]

Such behavior even under current circonstances shouldn't have happend, I think that the current ban is the best thing that could have happend, it's time to take a break and breathe

[wintry hedge]

stop talking about the ban of our leader, we are talking about the fact that we attach evidence of fraud to the players of this clan, and you don't care

if you had handled this situation sensibly, our leader would not have treated you like this

[toxic shard]

#support message

[verbal imp]

marc we reportet this player yesterday, and admins did nothing, like he was cheating 4 hours on us FULL

[noble terrace]

I understand that you guys are frustrated, but acting poorly in response to that frustration is not going to help anyone. If you feel like your tickets were mishandled, you're free to reach out to @balmy cypress or @neat pumice who are our staff managers.

[wintry hedge]

we have already realized that you don't care

[noble terrace]

That is simply not true and I'm sorry you feel that way

[normal geyser]

@balmy cypress @neat pumice can i talk with u in the vc pls?

[tranquil rapids]

@balmy cypress @neat pumice check this case please, from our mate, he have all proof in his ticket

[noble terrace]

We volunteer to do this work because we care a lot about the game and our servers.

Send them a DM

[wintry hedge]

we just want justice and a ban macro players

in RM clan

[noble terrace]

Asking for us to ban someone does not guarantee it is going to happen. We need to find conrete evidence on our own that someone is breaking a rule of some kind.

[normal geyser]

but bro, every wipe has the same problem if we throw 100% proofs and tickets in droves and you just don’t want to ban anyone

[noble terrace]

Video clips help point us in the right direction, but we never ban off of a player submitted clip alone.

[carmine wolf]

We volunteer to do this work because we care a lot about the game and our servers.

very nice care about us, thank you, thank you that we write 10 tickets each, and they are simply closed. you yourself watch the video in general is it generally normal when players play in a clan with a 1ms macro on your servers against us *?!

[normal geyser]

we don’t send tickets with requests, we send them with proofs

[carmine wolf]

https://www.youtube.com/watch?v=jXL2rMCrK2k&t=46s

[toxic shard]

Spamming ticket won't help, you just send multiple times the same ticket with the same info

[normal geyser]

we posted 10 of clips

[toxic shard]

multiple ticket would only help if additionnal information are provided

[noble terrace]

Your perspective as a player unfortunately is limited. You do not have the same tools that we do to investigate people. Often times we have players with thousands of hours that submit tickets against other legitimate players but they are convinced they are cheating. Just because you believe someone is cheating does not necessarily mean they are.

[noble terrace]

But as admins we need to gather proof on our own in order to ban someone

We do not take banning lightly

[wintry hedge]

https://youtu.be/jXL2rMCrK2k

rm clan xd

[toxic shard]

see, all spamming the same video, that won't help

[noble terrace]

spamming the same youtube link is not helping anyone

[tranquil rapids]

@balmy cypress @neat pumice its not a proof?

[wintry hedge]

this is just 1 example

[toxic shard]

that's the only one I saw

[carmine wolf]

only copypaste ONLY

[normal geyser]

we don’t think we know this 100% if we weren’t sure all of this wouldn’t be happening now

[toxic shard]

actually the response to your 3 last ticket were custom

[wintry hedge]

check videos in RM youtube

[noble terrace]

Again, your perspective as a player is limited.

[carmine wolf]

there is no additional information

[glass jungle]

where tf is all the chat channels and ,like meda?

[carmine wolf]

it was just possible to see what I saved from their save channel before they deleted this video and understand that they understood that they themselves understand that they are playing with macro and therefore deleted

[normal geyser]

okay whats proofs u need for bans?

i have all of proofs

[toxic shard]

technical data originated from our server that proove the cheat

[noble terrace]

We need to see with our own eyes as admins that they are cheating

[toxic shard]

which you can't provide in the case of scripts

[noble terrace]

We do not ban players based off of another player's report

[carmine wolf]

you can just watch the video and just ban everyone as they play every vape on your servers and in this vape they play against us with macro

[glass jungle]

damn whats wrong ur nose is growing?

[normal geyser]

if no cheating ? scripting?

u banning for scripts?

[glass jungle]

no they dont they got no way to detect it lmao

[carmine wolf]

you macro no way to check this script in the mouse - we threw off the video from the first person, 100% proof

we say that there are no violations

[raven mist]

We do

[carmine wolf]

https://www.youtube.com/watch?v=jXL2rMCrK2k&t=46s

[toxic shard]

and again the same video

[noble terrace]

Please stop posting the same youtube link over and over again.

[normal geyser]

u can see it on videos

[carmine wolf]

so let everyone see which honest players are playing on your servers

[normal geyser]

he recording videos with macros

[normal geyser]

we have a lot videos like that

some guys from our team played in this clan

and we know about scrapting

[wintry hedge]

scripting*

[normal geyser]

ye

[carmine wolf]

let the RM clan CONTINUE to PLAY with macros, and you all players suffer)

[toxic shard]

that's not a valid proof for us, anyone can say that, even about you

[carmine wolf]

The best admins that I've seen

[raven mist]

Thank you

[wintry hedge]

this is sarcasm

[noble terrace]

We know

[carmine wolf]

and what is a strong proof for you

[raven mist]

I think its true tho

[vapid zephyr]

No way

[carmine wolf]

shut your mouth down

[normal geyser]

ok, what kind of video do you need? do you ban if you see that it is macro? or do you need straight proof where they open them?

[toxic shard]

#support message

[noble terrace]

We're not going to divulge details of how we investigate players as cheaters will just use that to avoid detection

[raven mist]

Im good

[rotund anchor]

just dont cheat

then all good!

[raven mist]

?

[vapid zephyr]

What

lol

[rotund anchor]

nah

just saying

i didnt even read what all of u said

[raven mist]

Than dont comment

[normal geyser]

but what i ned to send u ? i have all of proofs

[wintry hedge]

we regret that, having such video evidence, you have not yet banned the players of this clan or the entire clan as a whole

[noble terrace]

You're now muted in here too for using homophobic slurs. I get that you're frustrated, but you need to try to remain respectful.

[toxic shard]

you can't send us proof of script, the proof can only originate from our server

you can sned us clues but not proof

[wintry hedge]

Okay, well, when you figure it out, let me know if it's not difficult.

[vague elbow]

@normal geyser hiya i have spent a good amount of time spectating this player and found nothing 🤣

[wintry hedge]

ahhahahaha

[tranquil rapids]

like always admins working on rustoria

[raven mist]

Move to #general

[vague elbow]

gg admins i love you ❤️

[raven mist]

Love you too man

[vague elbow]

but pls open your eyes next time ❤️

[raven mist]

Ill try

[granite pollen]

how i report a aim hacker

[raven mist]

!report

[marble mantle]

Hey, @granite pollen

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sand nacelle]

How can i report a team

!report

[marble mantle]

Hey, @sand nacelle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

Try waiting 15 min without hitting connect and then try

[noble terrace]

You've been unbanned. Please wait 10 minutes before trying to connect.

[rich bear]

!appeal

[marble mantle]

Hey, @rich bear

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[glass jungle]

will i get banned if i build these storage rooms?

[noble terrace]

? why would you get banned for this lol

[glass jungle]

dont you see? theres boxes stacked ontop of each other?

[thin plover]

Its David Blaine

Houdini

[glass jungle]

??

[eternal aurora]

Ok guys Ik u all don't like me but I really do need to speak to one of you

NOT ABOUT MY BAN!

[noble terrace]

[thin plover]

I was stating 2 magicians since your boxes were floating

[eternal aurora]

cmon which admin wants me in there dms

@noble terrace ?

[thin plover]

Sussy

[raven mist]

what context?

[stiff widget]

@eternal aurora sure

[misty scroll]

Go ahead Squeaker

[eternal aurora]

Perfect however pls do know I am very pissed off

but im hoping we can get to the bottom of this

[blissful herald]

[misty scroll]

Still?

[glass jungle]

oh yeah i dont really know any lol

[raven mist]

Classic squeeker

[glass jungle]

dawg has admin in his bio

[thin plover]

But seriously I don't think its really that game breaking? Unless someone else have an opinion on it you should be ok to stack them like that?

[glass jungle]

i mean its built in feature

just like shooting through walls ;D'

[thin plover]

You wont get banned thats what I mean

[eternal aurora]

different reason bro

[glass jungle]

ight good

[thin plover]

Well thats a totally different thing

[glass jungle]

😭

cant get 100 kd then

[thin plover]

Shooting people through wall is abusing a bug to kill people

[glass jungle]

i mean its a feature not a bug

[thin plover]

You know what I mean

[glass jungle]

sure do

[rugged adder]

Jenx is there a rough eta on when appeals get processed?

[glass jungle]

add some tits pic for faster processing

[near halo]

1-3 business days usually

[thin plover]

1-3 business days sometime less

[rugged adder]

ah i just dont get it you try be nice in rust to random nakeds starting out giving them some help and they go and fukn cheat

[noble terrace]

#general

[noble terrace]

risky to add randoms to team right now unfortunately

[rugged adder]

ive played your servers for how long like surely theres a helpful bypass for this like 8 of us since wipe to lose it to me being tired and just assisting a random naked is kind of wack to be 1-3 business days the wipes over by then and all that effort for nothing

[near halo]

#general plz

[thin plover]

Head to general if you dont need help #general

[rugged adder]

theres 12 admins on surely there cant be that many ban/mute appeal requests to go through...

[noble terrace]

Only the admin who banned you guys has the ability to review your appeal

So the other 11 of us have no control over it

[thin plover]

And we ban people everyday for different reasons, we have to review everything

[rugged adder]

any chance of a move to the front on my appeal

[vapid zephyr]

Unfortunately that’s not really how it works

Like said above, only the admin who banned you can review your appeal

They will do so as soon as possible

Please be patient until then
Thanks :P

[eternal aurora]

https://media.discordapp.net/attachments/929807268994744340/1115045381739401337/attachment-16.gif

[rugged adder]

its 4am dude no patience was gonna close base and sleep

[rich bear]

Hello! I was most likely banned by mistake, because I don’t know any hackers, and my team consists of newcomers who die 10 times more often than they kill someone else. Please consider Appeal #d01b2f because only I have access to the Tool Cupboard and tomorrow our house will be destroyed if I can't log in.. It can’t be that a hacker has statistics of 10 murders to 100 deaths and like that)

[rugged adder]

thanks for looking into the appeal 7 days is a stab in the back i assume that carries over all rustoria servers which fucks me and my clan for force so sweet.. thats 35 vips getting pulled out for force surely that random american guy you could see had nothing to do with me or my group being completly fresh probs logged in from the us and i take a 7 day vacation for that is kinda wild surely a friendly slap on the wrist as ive never encountered that before and move on with enjoying the wipe

[fickle dove]

hello how to open ticket on server?

[blissful herald]

!ticket

[marble mantle]

Hey, @fickle dove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[fickle dove]

a guy got banned this morning named posty with a random pfp and he is back with the same name and same pfp 🤡

and is yet again cheating im pretty sure

[lone hinge]

Make a ticket on him again then

[fickle dove]

i did but it takes min 5 hours to get a reply from a ticket ...

[short blaze]

!ticket

[marble mantle]

Hey, @short blaze

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lone hinge]

Depends on a lot of factors. Better not boil things down and just follow the official process

[noble terrace]

you made your ticket literally 60 seconds before you post this. we try to investigate as fast as we can but we aren't robots lol

please be patient

[fickle dove]

okay sorry mr thanks for fast responses

[hexed nimbus]

Lol Mr.

[noble terrace]

all good! you'll get a response dw 🙂

[modern sundial]

hello my friend not connet to eu 10x because to much animal attack him for sleep and cheating error any admin kill him nickname (silently)

[modern sundial]

anyone help we

[lilac root]

!appeal

[marble mantle]

Hey, @lilac root

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rich bear]

Is it possible to at least somehow find out the nickname of the "hacker" for playing with whom I was banned?
Because in my team (according to them) no one else was banned except me... This means that I can get banned again (after canceling the previous one), because the “hacker” is still playing on our team and I don’t know who it is..

How then can I find out who the hacker is so as not to play with him and not get banned? 😟

[near halo]

you can ask your team mates to share their screen and who has Message Banned for hacking is the cheater

[rich bear]

they are playing right now, i see them in my Rust+ map

[near halo]

Then ask other ppl on the ui to screenshare?

[raven mist]

We do give out that info @near halo

Dm me @rich bear

[austere wigeon]

hi, I need help, when I load onto the server, I get kicked for a reason: hacking. I want to ask why? I've never played with cheats in Rust. Сan you help with anything?

@raven mist

[lone hinge]

!appeal

[marble mantle]

Hey, @austere wigeon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hoary cloak]

Can I toss a dollar at y’all to get unbanned

[chilly siren]

Probably not

[hoary cloak]

Ya sure

[chilly siren]

Lets not start this here pliz 🙂

lets move to #general

[hoary cloak]

Yes sir🫡

[round sky]

My team is ban. Can the admin tell me who the hacker is?

@chilly siren

[chilly siren]

Nop

[round sky]

Why？

I want to find the hacker

@chilly siren

[chilly siren]

We don't provide hackers name, just ignore it

[round sky]

So how do I find the hacker

[raven mist]

!steamid

[marble mantle]

Hey, @round sky

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[round sky]

Ye

[vapid zephyr]

@round sky admins asked for you steam ID in here man

To find the hacker

And you didn’t answer

😭

[honest goblet]

who do i speak to reg. a ban?

[jovial plinth]

would that be a ban on yourself or somebody else

[honest goblet]

myself just now

im in waiting for support if that helps

[jovial plinth]

!appeal

[marble mantle]

Hey, @honest goblet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[honest goblet]

no1 can speak to me in voice?

[lone hinge]

What's there to discuss?

[honest goblet]

Seems like a flase ban idk

[lone hinge]

Therefore appeal. Even if you were to discuss with the admin you have to appeal

[honest goblet]

and wait a couple days if it can be sorted out?

[lone hinge]

Again, even if you were to discuss it with the admin you still might have to appeal. It's the official process, just use it

[honest goblet]

thanks for the input discord moderator bethew

thank you for your service

[dusky gyro]

hello i got banned because i played with a hacker but as far as i know we don't have a hacker on our team server: eu long

[near halo]

?steamid

[marble mantle]

Hey, @dusky gyro

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

post your steam id here and an admin might be able to tell you who the cheater was @dusky gyro

[dusky gyro]

@near halo 76561199011020055

that my steam id

[dense cosmos]

hello i got banned because i played with a hacker but as far as i know we don't have a hacker on our team server: eu long

Me to

[hasty glade]

how do i know if my ban is reversed just try logging in?

[dense cosmos]

i play with him @dusky gyro

[near halo]

you should get a notification on the website where you made your ticket.

[near halo]

?steamid

[marble mantle]

Hey, @dense cosmos

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dense cosmos]

@near halo 76561198283512624

[near halo]

okay i'm sure an admin will help you guys out soon and find out who was cheating on your team.

[hasty glade]

real people even read the tickets?

[near halo]

did you guys invite a naked or a random accidentally?

[ancient dune]

Yes?

[dense cosmos]

yes

[dusky gyro]

his name is rufus

[hasty glade]

dang and my ticket was denied i dont understand but ok...

[stark hare]

@raven mist yo bro can u help me check this vpn banned 76561199388741535

[near halo]

I'd reccomend to not invite randoms on the team! only invite trusted people.

[raven mist]

"Binance"

[dusky gyro]

bro

realy

hes is hacking

ho can we get unbanned

[near halo]

you can appeal

!appeal @dusky gyro @dense cosmos

[marble mantle]

Hey, @dusky gyro

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

first time associations are usually 7 days.

[dusky gyro]

how much time does the appeal take?

[lyric basalt]

Usually 1-3 business day

[dusky gyro]

🙂 ok

sad but ok nothing i can do:(

[acoustic cobalt]

def a team of hackers on US SMALL.

all low level accounts, 1 or 2 already have older vac bans but they seemed to always know where we were in base and offlined us as soon as we log off and went straight to our tc wall... dont matter now we're leaving rustoria servers but sucks you cant control cheating better

[near halo]

!report

[marble mantle]

Hey, @acoustic cobalt

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[acoustic cobalt]

Na, i'm not going to report it. Alreday F7'd it. Our time has already been wasted liek I said, we're moving on.

[raven mist]

F7 goes to fp not to us

But /ticket goes to us

[acoustic cobalt]

yea, FP needs to fix their anticheat. And even if you ban them our time on rustoria has been wasted... you shouldnt even allow level 1 or 2 steam accoutns on your servers.. most of them are cheaters

[raven mist]

Not true, but i wish you alot of luck!

[acoustic cobalt]

different opinions

[wispy merlin]

stea, auth time out whats that mean rustoria

why wont it let me join

I can join any other sever

[near halo]

restart your steam

[wispy merlin]

Done it three times

[near halo]

You can try restarting Rust/Steam, or just waiting. Unfortunately, I'm not aware of a direct fix.

[junior wing]

its tuesday which is when steam does maintenance, you just have to wait it out

[hearty hornet]

any report system?

[jovial plinth]

!report

[marble mantle]

Hey, @hearty hornet

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[hearty hornet]

created ticket

[celest night]

!report

[marble mantle]

Hey, @celest night

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[flint anchor]

@raven mist This is the first time I have been banned. Why is it 30 days instead of 7 days? 76561199161009443

.co EU main

Is there an administrator online?<@&874995535881326632>

[torn heart]

What's up

[torn heart]

!appeal

[marble mantle]

Hey, @flint anchor

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[torn heart]

feel free to appeal above

[flint anchor]

I filed a complaint. You can have a look.@jacob

[torn heart]

Only the banning admin can look at your appeal sadly, so please wait on them

[flint anchor]

OK

[primal root]

why is my base decaying on rustoria 5x solo/duo/trio when its connected to a tc and has upkeep but it keeps decaying

[north pawn]

i got cheaters in rustoria mondays i need assistance

they are lagspiking very badly, u shoot them they take no damage, then they magically shoot u with good aim and no lag...if they were lagging truely then so would their bullets and when they go in base to depo the lag magically stops so they can open door safely.

i have clips and its happening right now

[mild vector]

can i talk to someone

[near halo]

!report and add streamable proof in the ticket

[marble mantle]

Hey, @north pawn

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

Anything I can help with?

[mild vector]

i just need to talk to someone and see if there is anyway to get my ban days lowered since it was my first offense

[near halo]

You can explain in ur ticket why u think u deserve less of a ban

[north pawn]

can i get in call with admin for help

i have proof of them cheating i was about to raid them and they toggled

and they are still doing it i can show live proof if i get in call with admin

[mild vector]

how do i make a ticket

[north pawn]

admin please join me in waiting for support i can show screen live proof in game of them cheating

[near halo]

!ticket @mild vector

[marble mantle]

Hey, @mild vector

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[north pawn]

it will take literally 2 seconds for u to see what is going on

u are admin u are supposde to help right?

seeing live proof is easier then me clipping and ticket and waiting for admins to do their job

[near halo]

I’m not an admin

Making a ticket is ur best option but u can wait for support and maybe an admin will drag you

[solemn grove]

https://tenor.com/view/sheppy-shisha-shisha-sheppy-husky-maid-gif-21097707

spinnyy spinny spinyyy!!! 😄

[mild vector]

i just need someone to help me out tonight

[upbeat yoke]

Can you do me a favor bro？

[mild vector]

like if there is an admin i can talk to about lowering or getting rid of my ban tonight that would be nice

[near halo]

like i said, every1 has to wait 1-3 days usually, and only the banning admin can review your case and lessen the time.

[mild vector]

i appreciate u and i understand but im looking for an admin just to talk to someone

[near halo]

@upbeat yoke ?steamid

?steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

@upbeat yoke post ur steam id here (heres the link to get ithttps://rustoria.co/getmyid ) and an admin can tell you who was cheating on your team.

[upbeat yoke]

ok

weit

76561198419276749

[near halo]

Okay if an admin sees this , then they can tell u who was the cheater.

[mild vector]

aye how do i talk to an admin

[near halo]

In the Ticket or waiting for support

[upbeat yoke]

ok

@near halo thank you

[mild vector]

nobody has ever joined me in waiting for support

[near halo]

i'm not in charge of that, like i said the only ways to talk to an admin are in their and they would drag you, or talk to your banning admin in your ticket you made.

[mild vector]

the buddy i got banned with has had his appeal out for 3 days and hasnt been responded too

[near halo]

when did he make it?

[mild vector]

i believe today is day 3

[near halo]

well it is business days usually.

[mild vector]

what so yall dont work on weekends?

[near halo]

we do

[near halo]

it can take more or less, based on the situation

[upbeat yoke]

@grand moth

[mild vector]

we got banned on sunday and made an appeal

but ok

[thick vale]

Hello, How to get an unban?

[ancient dune]

!appeal

[marble mantle]

Hey, @thick vale

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ancient dune]

Uh

So that does line up with the 1-3 business days

[thick vale]

How do I file an appeal?

[ancient dune]

Have you already appealed your ban?

[mild vector]

hell it looks like he appealed 5 months ago

[thick vale]

A long time ago, I tried

[ancient dune]

If your appeal was denied you will not be able to reappeal

[thick vale]

and what to do?

[ancient dune]

nothing, your ban is permanent

I wish you luck in finding somewhere new to play

[mild vector]

so all they gotta do is decline it without any conversation or explanation and then u cant do anything else

[ancient dune]

Please stop interfering and leave the support channel as you no longer need support

[mild vector]

nah i have support questions

these are questions

[upbeat yoke]

i need Admin

[sleek drum]

!ticket @upbeat yoke

[marble mantle]

Hey, @upbeat yoke

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[mild vector]

goodluck bud. they dont talk to people. they just tell u to appeal or wait in that vc that they never use

[sleek drum]

please move your conversations to general @mild vector

[near halo]

Just post ur steam Id again so they can see it better , it seems no admins are available

[unreal jetty]

can u unban ppl misfits?

[near halo]

Nah I can’t

[unreal jetty]

dang

[sleek drum]

ban are up to the banning admin

[unreal jetty]

prec

[upbeat yoke]

How soon will the admin be able to go online and help me see who is responsible for our ban ...

[sleek drum]

1 - 3 business days

[mild vector]

Ling ling. ive been asking questions that havent been answered. not pointing elbows but @ancient dune hasnt dont there job in helping me

done

but ill leave

[upbeat yoke]

76561198419276749

[sleek drum]

@mild vector what is your question

[upbeat yoke]

Who caused this account to be banned

[sleek drum]

!appeal @upbeat yoke

[marble mantle]

Hey, @upbeat yoke

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sleek drum]

please make and appeal

[unreal jetty]

can u pass my appeal to the admin plz?

[mild vector]

i asked y are they able to just decline my appeal with no explanation or reason especially without hearing me out first. it was my first offense and if i have to wait 5 months like the other guy did is there really a point in me making one?

[upbeat yoke]

MuMu is Admin?

[ancient dune]

Like we said your appeal will be reviewed when the banning admin is available

Stop interfering with other people’s cases

[sleek drum]

i think hes saying it was declined

but ultimately oats right

[mild vector]

that mf says pending

[sleek drum]

it is 100% up to the banning admin

[mild vector]

im not interfering im asking if anything ur interfering with me and Lings convo

[sleek drum]

and as long as it says pending then you will get your chance

[mild vector]

i understand now

so 28 days is when ill get my appeal

[sleek drum]

thank you for your contiued patience and understanding

typically its 1-3 business days

[mild vector]

ill be back in a couple hours then.

[sleek drum]

okay

[unreal jetty]

can yall see the banning admin who banned me

[sleek drum]

nope

[unreal jetty]

ok

[ancient dune]

We wouldn’t reveal that information either

Your appeal will be processed when they are available

[unreal jetty]

i was just wondering if yall could pass it on

[ancient dune]

Cannot unfortunately

[unreal jetty]

gotcha

[ancient dune]

Either way it wouldn’t speed it up, as they get processed as soon as they can be

[unreal jetty]

feel tht

[ancient dune]

In any case I wish you luck appealing :)

[unreal jetty]

thanks

[summer belfry]

can i tame the wolf in rust

[near halo]

No it’s not Minecraft

[summer belfry]

ops

[clear bloom]

Good morning, can anyone help me? When going to the server, it kicks with the reason Disconnected: Playing with hacker. I have never played with cheating teammates. Where can I apply for an appeal?

[blissful herald]

!appeal

[marble mantle]

Hey, @clear bloom

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[blissful herald]

to some sort of limit, if it will start affecting server performance, then well the guy placing them, will have a chat with us

[summer belfry]

whether the server allows roof camper to kill naked in playerspawns?

[blissful herald]

well thats for us to really decide if its affecting, as we can see more that you

[blissful herald]

There no rules for that,and am 100% sure no other server has any sort of rules regarding roofcampers, what ever part of map it is

[summer belfry]

gotcha,thank you

[viscid plinth]

Hello, we have filed an appeal on the website, it seems that they wrote that they were banned, but we go in and still write a ban for 7 days!

[lone hinge]

What

[muted ridge]

Hello . My team and I can't log into the server. We were banned by mistake, then unbanned, but we still can’t log into the server.

[lone hinge]

If you're reffering to your ban appeal being denied then that decission is final and won't be reverted. You'll have to wait out the timer

[lone hinge]

If your unban was due few minutes ago, give it 15 more minutes. Sometimes it may take some more time for that to process. If the issue persists, I suggest posting your SteamID's here and wait for an available admin to respond

[muted ridge]

we were unbanned, but the server still won’t log in

[lone hinge]

Read what I said, again, carefully

[viscid plinth]

спасибо

[muted ridge]

thank you friend

[lone hinge]

@viscid plinth @muted ridge Now I'm confused. Two situations you have both described are completely different and answers are also different

[muted ridge]

we were launched onto the server

[viscid plinth]

it's all right, we've been knocked out!thank you for answering our questions!

[lone hinge]

Google translate is not the best to translate russian

[viscid plinth]

that's for sure😀

[hexed nimbus]

If the appeal is accepted does not always mean you unbanned. Playing with a hacker is a standard 7 day temp ban you will have to wait till it ends

[mystic spruce]

i can make ticket???

[marble mantle]

Hey, @mystic spruce

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[mystic spruce]

and how do I know when they answer me

[hexed nimbus]

Website or ingame just check back later

[restive parrot]

What happened with eu main?

[surreal kelp]

!steamid @fluid ridge

[marble mantle]

Hey, @fluid ridge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[surreal kelp]

!appealCN @fluid ridge

[marble mantle]

您好, @fluid ridge

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

Hey, @winged sundial

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[winged sundial]

i have opened the ticket

[runic marlin]

Will be looked at by an admin asap

[wise herald]

Когда будет вайп на EU Main или EU Medium?

[blissful herald]

#oldserverinfo

[rose thunder]

hello i need suport

[vapid zephyr]

What’s up

[vapid zephyr]

I can’t join voice but maybe I can help you here?

[rose thunder]

i got banned by "chargebacks"

what is that and how can i play again

i have never used hacks or cheats or scripts or anything like that

[vapid zephyr]

That’s a ban for refunding VIP

you can make a #payment-support ticket and you can sort it out with them

And just remember, charging back VIP with your bank will result in a ban

Always make a ticket with payment support instead

[rose thunder]

oh ok, thanks ill make ticket there

[runic marlin]

No need to sit in waiting for support @rose thunder Fill in the template in a #payment-support ticket and the payment support team will get back to you asap 🙂

[rose thunder]

yea i filled in and still havent got a response

waiting for support to see if i can do it faster

[blissful herald]

WHen ever the guys get online they will repond to you, just have to wait a bit

only couple people deal with VIP's and your ban

[rose thunder]

oh well, no problem, ill wait for someone or until i get unbanned

[vapid zephyr]

Just to let you know, basically nobody is able to help you over voice @rose thunder

They will respond via the ticket

Since it’s very few people who deal with VIP’s

[rose thunder]

but someone can right?

i cant get the transaction ID, so they problably will need some info

[vapid zephyr]

Not in voice no

They will respond within the ticket

Waiting in there is frankly pointless

[vapid zephyr]

They can help with that within the ticket

[rose thunder]

thats sad. i get banned and have nobody to help....

i got more than 20 vip purchases, you ban me and cant help?

[vapid zephyr]

You got banned for refunding VIP….

That argument doesn’t really work

[rose thunder]

well probably a credit card issue, not my decision

[vapid zephyr]

Someone will help you in the ticket you made as soon as they are available

[rose thunder]

instead of clearing things out i got banned and nobody can help

[vapid zephyr]

I just said someone will help you

But it will be in the ticket

And not over voice

[rose thunder]

thats nice of you thanks

[wide fable]

!appeal

[marble mantle]

Hey, @wide fable

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wide fable]

how do i see if my appeal has been denied or accepted

<@&274971100184576010>

[native cove]

It should come up as opened or closed if I’m not mistaken 🙂

Once you get a response the admin should let you know regarding what the outcome will be

[wide fable]

wdym

[native cove]

An admin will let you know via the appeal system online

[wide fable]

like i will be pinged?

[native cove]

Depends but normally I’d just advise people to keep an eye out from time to time on their ticket online

Which I’m assuming you opened?

Through this portal

!appeal

[marble mantle]

Hey, @native cove

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wide fable]

im there but idk where i'd find it

[torn heart]

Send me a DM

[native cove]

Go on your profile and press support

[wide fable]

ok

[native cove]

There you can find the opened and closed tickets

On the website :p

[tulip sundial]

hey admins Rustoria 2x Eu guy with name "13" cheating. He stay and shot for the ak and give me 2 heads 6 miliseconds

[native cove]

!report

[marble mantle]

Hey, @tulip sundial

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[native cove]

Provide the image you just put here please 🙂

[tulip sundial]

i need faster help

[native cove]

Someone will get to you the second they see it 🙂

[nocturne ore]

Please release Ben.

[vapid zephyr]

!appeal

[marble mantle]

Hey, @nocturne ore

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wide fable]

THANK YOU SO MUCH WHOEVER READ MY APPEAL!

WHO EVER DID IT I LOVE YOU!

[nocturne ore]

The inquiry has been appealed.
How can I unblock Ben?

[vapid zephyr]

Wait for an answer to your appeal please

The admin will decide if they are going to unban or not

[hearty hornet]

!ticket

[marble mantle]

Hey, @hearty hornet

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[hearty hornet]

!appeal

[marble mantle]

Hey, @hearty hornet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hearty hornet]

Can a moderator/admin get in contact with me I was banned for playing with hacker just grouped up with them yesterday. I cant link my steam account to appeal on the website for some reason

[austere quest]

Can you please post your Steam ID here? Are you receiving a specific error?

[vapid zephyr]

Spoke with them in general chat 😄

[wide fable]

what bots do yall use???

[torn heart]

Elaborate a little bit?

[wide fable]

I want to use the bots yall have in this discord for mine

like to mute ppl

for commands

nvm

[vapid zephyr]

It’s not public

The bot

Like it’s not possible to just add it to your own server

[wide fable]

oh

[vapid zephyr]

It’s under restricted access

[wide fable]

is there any way to get it?

[vapid zephyr]

You can join their discord and wait for it to become public if you’d like

[wide fable]

can u inv me to there disc

[vapid zephyr]

But currently it’s under development, and working on becoming public

[vapid zephyr]

Yes I’ll send it in dms

[wide fable]

alr thx

[sage cove]

Good afternoon, I just went to play on the server and it appeared that I was banned for hacking, I don't know why this thing of banning bad people out of nowhere

how do I open a ticket

[marsh stratus]

report

[marble mantle]

Hey, @marsh stratus

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[marsh stratus]

/ticket

[marble mantle]

Hey, @marsh stratus

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[wide fable]

yo Hokae

[marsh stratus]

2 different cheaters on eu monday reported, check it out whenever u can both ticketed

[runic marlin]

[sage cove]

foda

se eu usasse hack n tomaria ban

ai quem n usa toma

vê meu ticket lá tropinha

farmei até as 4 da manhã atoa

[visual bay]

Is there a guide to your decay system?

[raven mist]

wdym with a guide?

[timid trout]

Do you mean how fast tier 1 despawns vs tier 3?

[sage cove]

help me

I opened a ticket about a ban I took

[timid trout]

!ticket

[marble mantle]

Hey, @sage cove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[timid trout]

!ticketes

[visual bay]

No, like when you raid a base. Sometimes it decays fast and sometimes it’s slow.

[marble mantle]

Oye, @timid trout

Para informar correctamente de un infractor en nuestros servidores, utilice alguno de los siguientes métodos:

• El sitio web de tickets https://rustoria.co/support/report incluyendo información que pueda ser relevante a la investigación.
• El comando /ticket EN EL JUEGO, incluyendo el nombre de los infractor/es y lo que están haciendo.

Para incluir evidencia en el ticket utilice el siguiente método:

• Para adjuntar capturas de pantalla, cárguelas en un servicio como Imgur e incluya el enlace en su ticket.
• Para adjuntar un video, súbalo a un servicio como Streamable o YouTube e incluya el enlace en su ticket.

Si usted está baneado y quiere apelar, utiliza !appealES en Discord.

[raven mist]

Theres no guide im afraid.

[timid trout]

The outter edges furthest from the TC decay first.

And it depends how much resources they had in the TC when it was destroyed.

basically, it could take up to 24 hours before it even starts to decay.

Any of that help you?

armored takes 12 hours to decay. So a fully stocked TC that was destroyed, would take 36 hours to decay everything.

possibly longer if it's decaying the edges first.

[visual bay]

Yes. Thank you

[topaz cairn]

Tens que ter calma amigo . Eles respondem quando conseguirem

[timid trout]

If you already appealed, it can take up to 3 business days for a response. Usually quicker. You will get a response.

[tall dawn]

!tickets

[lyric basalt]

!ticket

[marble mantle]

Hey, @tall dawn

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sage cove]

de boa mano, mas é foda toda hora eu tomo ban de algum server parece q eu to com mandado de prisão no jogo

[native cove]

Precisas de ajuda? 🙂

Temos uma equipa de admins disponíveis 🙂

[topaz cairn]

Então se calhar estás a fazer alguma coisa de mal , porque seres banido por hacking é grave , e eles raramente se enganam

[native cove]

Nem sempre é verdade 🙂

O meu conselho é cria um ticket o appeal no teu caso :p

[sage cove]

irmão nunca usei essas paradas tlgd

tomei ban no us mondays que entrei ontem ja to a muito tempo sem jogar

[topaz cairn]

Cria um ticket parceiro

[native cove]

Então experimenta

!appeal

[sage cove]

ja abri

[marble mantle]

Hey, @native cove

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[native cove]

Ah ok

[sage cove]

ta aparecendo q tomei ban em tal de eu main a 5 meses atrás

[native cove]

O meu português não é o melhore mas se precisares de ajuda dá-me um ping 🙂

[sage cove]

só que sou brasileiro não lembro de ter frequentado servers americanos

me baniram de um tal de rusticated dizendo que eu tinha bans no ip, dai eu conversei com o cara la ele falou q ia tirar em 30 dias pq ja estava acabando o tempo

só que não sei de onde esses bans

vou esperar o ticket

[native cove]

Rusticated e rustoria são servidores diferentes :p

[sage cove]

eu sei

[native cove]

Ok xd

[sage cove]

porem la foi a mesma coisa que aqui

[native cove]

Ah já enti

[sage cove]

por isso agora estou tentando saber o motivo

se é pelo ip que tem algo

ou historico da steam não sei

no brasil tem muito pouco desses negocios de trapaça porque as coisas são bem caras aq

[native cove]

Ok o meu conselho é contínua à espera um admin date uma reposta entre 1 a 3 dias 🙂

[sage cove]

beleza vou esperar

o ruim é que farmei ontem até as 4 da manhã e acordei 10 banido

[native cove]

Ah peço desculpas por a frustração mas fingers crossed o problema fica resolvido rápido! Boa sorte 🙂

[torn heart]

Envie-me seu SteamID, por favor, e eu darei uma olhada

[native cove]

Ah @sage cove o nosso admin está aqui para te assistir na situação:) boa sorte

[sage cove]

vou mandar no seu privado ok?

[sage cove]

obrigado ❤️

[torn heart]

Tudo bem

[lost surge]

anyone wanna give me a concrete answer on my questions?

TLDR :
Can I call someone a pedophile?
Can I say someone touches kids?

[timid trout]

The answer is no.

[lost surge]

Great, if its not allowed, why does your staff say otherwise?

[timid trout]

You would typically get muted for it.

banned, not necessarily.

unless it's severe

[lost surge]

According to my last ticket, its allowed

[timid trout]

But it is against the rules regardless.

[lost surge]

It says here it doesn't violate your rules

So I'm just looking for a solid answer from someone capable of making that call

[timid trout]

The answer is: pedophilia is not tolerated on our servers.

I'm not a high ranking member if you want to wait for someone else higher up to say the same thing. 😛

If someone said something else, it was probably a miscommunication thing. It is against the rules, the punishment varies though.

What server btw?

[noble terrace]

No, do not say those things. Yes, report them if you see them.

You have a high chance of being muted at minimum

If that's a risk you're willing to take though, that's on you

[timid trout]

@lost surge Was it text or voice chat?

That might be where the confusion is.

[lost surge]

Text

[timid trout]

It's harder to enforce voice chat, but I wouldn't suggest trying it.

[lost surge]

Thank you

[near halo]

!appeal @marble aurora

[marble mantle]

Hey, @marble aurora

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[marble aurora]

Please wait a moment. I am Taiwanese. I need translation.

[near halo]

i dont think we have a taiwanese translation

[marble aurora]

I'm logging into my friend's account. My friend is asleep. I'll wait until he wakes up before filing a complaint.

If it is a problem with my computer, do I need to check my computer first?

I'm a normal player and I'm very sad when I get banned.

[near halo]

All you have to do is go to https://rustoria.co/support/appeal and explain your ban when you click that link

[signal ruin]

!ticket

[marble mantle]

Hey, @signal ruin

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[frosty grove]

!appeal

[marble mantle]

Hey, @frosty grove

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[honest goblet]

anyway to find out who i was banned by?

[lyric basalt]

No we are not sharing this information

[honest goblet]

fair enough, how long does it take for appeals to get looked at?

my first ban on rust & rustoria and wanted to play main wipe but got association banned since some teammate was apparently cheating

[steady bronze]

Hello, why do I get "ban evacion"? I have 9,000 hours and masks worth about $2,000. Can you review my case please? I'm worried.

[lyric basalt]

usually it can take 1-3 business days depends on availability of a banning admin

[lyric basalt]

Have you made an appeal ?

[steady bronze]

yhea

[ancient dune]

If you are banned from our server for ban evasion that won’t affect your ability to trade your items or the value of your inventory. The only thing that would prevent that is an EAC ban which we do not control

[steady bronze]

Today I had an agreement to play with my friends in Rustoria Small, I don't understand why they "ban evasion" my account is too expensive to use programs.

[tall gazelle]

I made a ban appeal last night. Can someone please look into it? Ban was like 2 years ago.

Thanks

[ancient dune]

account value ≠ not breaking rules
However, your appeal will be reviewed when the banning admin is available

[ancient dune]

Do you recall what the ban was for?

[steady bronze]

thanks

[tall gazelle]

It says "hacking". But I was not. I laid it all out on the appeal ticket, @little lodge

[sturdy saddle]

cheater with russian letters in launch on us mondays

[marble mantle]

Hey, @sturdy saddle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sturdy saddle]

!appeal

[marble mantle]

Hey, @sturdy saddle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[steep glen]

with vip can i play a preview of the map that will be chosen?

[ancient dune]

!mapvote

[marble mantle]

Hey, @steep glen

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[steep glen]

no but like, what i meant is if i have vip can i play the map before the wipe, just to see the map?

[near halo]

no

vip gives u an extra vote, but we dont let any1 play on the maps before.

[steep glen]

okay, thanks for the info

[near halo]

and every1 can view the map b4 just no1 can play on them because their custom maps im pretty sure.

[steep glen]

view? wdym

[near halo]

like they can look at the map on a webiste

like this for example https://rustmaps.com/map/aab7ce2ad3464ca2a53be586424a20e8

[timid trout]

!mapvote

[marble mantle]

Hey, @timid trout

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[sterile oxide]

Why I can’t use Rust+ app pair the eu main serve?

[paper python]

Where do i whitelist my vpn?

[ancient dune]

We don’t do vpn whitelists

[sterile oxide]

@ancient dune hello admin do you know why I can’t pair EU main serve in Rust+app

[ancient dune]

Performance reasons, currently it’s possible that having it enabled is leading to instability and crashes

[sterile oxide]

OK thx to reply and I wonder when will fix? Pair is working on Eu Monday serve

[grizzled wraith]

My friend logged into my account, resulting in my account being Evading banned. How can I seek help...?

[ancient dune]

1. No idea why you would let your friend log into your account
2. Appeal here

[grizzled wraith]

Because the account is mine and has a learning BP, need to create some items.

OK! I have filled out the appeal form.

Thank you sir🫡

[cerulean notch]

Anyone know how to apply as a script/pc checker?

[ancient dune]

We don’t do script or pc checks as we have other methods for investigating

[cerulean notch]

oh

[fossil plaza]

hello admin do you know why I can’t pair EU Long serve in Rust+app

[ancient dune]

#support message

[rugged briar]

association ban has been a month i cant appeal though on the site

[zealous steeple]

same 😦

@fossil igloo

[hollow panther]

My friend has a game ban does that mean he can’t play rust at all or he has to wait a certain amount of days to play again?

[near halo]

thats for vanilla idk what the modded rules r

[hollow panther]

All right, thanks man

[sturdy lintel]

how do i appeal

[near halo]

!appeal

[marble mantle]

Hey, @sturdy lintel

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[cursive estuary]

same @fossil igloo

[honest sandal]

😮

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[pliant monolith]

my friend vi.夜渺 get wrong ban how to unban?

Any can help?

[near halo]

He can appeal , are you Chinese by chance

[pliant monolith]

He don know how to appeal

Me too haha

[near halo]

What language do u speak

[pliant monolith]

Chinese

But I'm malaysia

[near halo]

!appealcn

[marble mantle]

您好, @pliant monolith

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[pliant monolith]

There china

[near halo]

Ok tell him to read that ^ and appeal

[pliant monolith]

Ok tysm

[paper python]

Why am i such high ping?
Is there a way u can check what im being routed through?

[sick blaze]

!verfiy

[signal trellis]

!appeal

[marble mantle]

Hey, @signal trellis

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sick blaze]

!appeal

[marble mantle]

Hey, @sick blaze

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sick blaze]

!verfiy

[pliant monolith]

my friend did find can't unban

@.@

[ancient dune]

!verify

[marble mantle]

Hey, @sick blaze

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[tender mica]

More or less looking to see if someone has banned accounts

[ancient dune]

?

[tender mica]

Like see if this dude with multiple accounts is linked to wny banned accounts

[ancient dune]

What “dude” are you referring to

If you think someone is breaking rules report them here

Not the place

[somber locust]

how to open support ticket?

[marble mantle]

Hey, @somber locust

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[somber locust]

@marble mantle t

ty ]

[near halo]

hey

what it mean?ban Already Appealed
You already submitted an appeal for this ban.
BANNED FOR
Hacking
EU Main
1 month ago

i got permanently banned or its still apealing?

[somber locust]

same here , banned 1 month ago somehow, havent played rustoria for a long time.

[near halo]

i joined yesterday to eu long

at at the next day got banned

but it saying 1 month ago

idk what is it

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

thats error i think

[devout osprey]

!appeal

[marble mantle]

Hey, @devout osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[silver laurel]

!appeal

[marble mantle]

Hey, @silver laurel

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[strange urchin]

uhm

theres cheater on eu long

like 3 or 4 guys all cheating

[ancient dune]

!report

[marble mantle]

Hey, @strange urchin

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[nova cloud]

oat can u vc for 1 minute

[lyric basalt]

!appeal

[marble mantle]

Hey, @nova cloud

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[slender badge]

How can I attend the event?

[lone hinge]

What event?

[slender badge]

skin

[lone hinge]

There are no skin givaways running at the moment

[slender badge]

It's not a lottery, it's a mission.

[lone hinge]

???

[slender badge]

ok

[lone hinge]

[slender belfry]

hi how to see vip status

[lyric basalt]

!force @nova cloud

[marble mantle]

Hey, @nova cloud

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1696528800:F> (your local time) is the time of the next force wipe and it will happen <t:1696528800:R>.

[lone hinge]

https://donate.rustoria.co/account.php

[honest goblet]

!ticket

[marble mantle]

Hey, @honest goblet

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[honest goblet]

ticket in game? @lyric basalt

[lyric basalt]

You can make a ticket on website aswell

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[spark lynx]

!appeal

[marble mantle]

Hey, @spark lynx

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

admin can i get unbanned before force

[exotic walrus]

!report

[marble mantle]

Hey, @exotic walrus

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[peak cliff]

15 day still no answer to my appeal :p

[chilly siren]

!Appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[pale cove]

admin can i get unbanned

[torn heart]

!appeal

[marble mantle]

Hey, @pale cove

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[stoic notch]

how can i get verified?

[marble mantle]

Hey, @stoic notch

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[tulip sundial]

1

[wet gulch]

Why am I banned? ._.

Never played on Rustoria on this account

[torpid sparrow]

You are already connected as a player what is that mean

[wet gulch]

Disconnected: Hacking ?

Big confused

[lyric basalt]

Appeal here : https://bans.rustoria.co/

[wet gulch]

@lyric basalt I literally played last week

For like, 5 hours? And never played again

And now I'm banned for "hacking" ._.

[lyric basalt]

Yes please appeal on that link if you are banned

[wet gulch]

@lyric basalt I even have a ticket open from when I reported a cheater https://rustoria.co/support/tickets/c5262e

Why am I banned, what 😂

BANNED FOR
Hacking
US Main
14 months ago

I wasn't playing rust 14 months ago 😐

And I'm EU, I don't play US servers?

[lyric basalt]

!steamid

[marble mantle]

Hey, @wet gulch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wet gulch]

Ticket was made

[wet gulch]

76561199406958903

[steep glen]

bro

i got vip on eu main but i got queue of 1.2k people

[frail temple]

IF I GET THE STEAM AUTH ERROR AGAIN

Im gonna blow something up

[wet gulch]

Played on Rustoria on 09/19/23, but banned 14 months ago

[prisma elbow]

hello i bought vip for the wrong serverconnect http://main.rustoria.uk:28010https://steamcommunity.com/profiles/76561198123254981/i wanna buy for this server http://Rustoria.co - EU Main

[willow echo]

please make ticket #payment-support

[velvet valley]

why does it keep kicking me for hacking on eu main like tf?

[near halo]

2x vanilla very lagging

[torn heart]

Fixed, wait 10 min and reconnect.

[noble terrace]

devs are looking into it 🙂

[near halo]

okey

[velvet valley]

help

[wet gulch]

Thanks for the turbo quick support

[velvet valley]

why does it keep kicking me for hacking

[torn heart]

!steamid

[marble mantle]

Hey, @velvet valley

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[velvet valley]

76561198968078796

[pulsar goblet]

restart?

rustoria 2x vanill

[dim zephyr]

2x down why ❤️

[lime estuary]

fr

[dim zephyr]

stfg if i get q when it is up again

[pseudo spire]

2x server is not working ?

[tulip sundial]

whyy 2x sever is shutdown?

[velvet valley]

why does it keep kicking me for hacking 76561198968078796

[tulip sundial]

<@&274971100184576010>

[lyric basalt]

!appeal

[marble mantle]

Hey, @velvet valley

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[torn heart]

!appeal

[marble mantle]

Hey, @velvet valley

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[torn heart]

You will have to submit an appeal above

[velvet valley]

im banned?

what

[cloud horizon]

i want my vip.. not cool been waiting for 20 min for my vip

[wet gulch]

Happened to me as well @velvet valley, just open a ticket and be patient my friend

[velvet valley]

how long did it take?

[mellow bobcat]

Like 2 weeks

Its rustoria bro

Wdy expect

[wet gulch]

Took like 10 minutes

I was false banned kekw

[sudden charm]

Disconnected: Unban in: 2D 3H | Playing with hacker Appeal @ ban.rustoria.co what is it and how do I fix it?

[velvet valley]

i have send one

[sudden charm]

Disconnected: Unban in: 2D 3H | Playing with hacker Appeal @ ban.rustoria.co what is it and how do I fix it?

[torn heart]

!appeal

[marble mantle]

Hey, @sudden charm

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[velvet valley]

me 2 i legit got vip 2 days ago

[sudden charm]

I do not know why this happened, I played the game for 4300 hours, and the next time I entered the game, the error Disconnected: Unban in: 2D 3H | Playing with hacker Appeal was highlighted, I do not know what it is and I ask our dear Administration to check.

[torn heart]

It will be looked into by you banning admin when they are available.

[sudden charm]

Can you decipher my ban for me?

[torn heart]

Only the banning admin can sadly, so you must wait on them.

[vernal heart]

this is normal
when I enter I get disconnected banned hacking

[velvet valley]

how long does it take to get unbanned

[velvet valley]

u been banned like me

[vernal heart]

because¿

[velvet valley]

no clue

[vernal heart]

I don't use anything

[velvet valley]

i got 200bucks of skins and 3.2k hours no clue

and vip

how long does it take to look at my ticket

admins

[vernal heart]

and mine admins

[velvet valley]

<@&274971100184576010>

[quartz marten]

2 days left and admin ignore me

[runic marlin]

Have you made a ban appeal?

[velvet valley]

yes

[runic marlin]

Will be looked at asap, standard response time is 1-3 business days but may be faster

[velvet valley]

i got banned on a server i have not played on for over a week

like 1hr ago