#support

1 messages · Page 331 of 1

tropic mulch
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!appeal

marble mantleBOT
#

Hey, @tropic mulch

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

polar crystal
#

!appeal

marble mantleBOT
#

Hey, @polar crystal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

polar crystal
#

any admin able to look at my ticket pls ?

hexed nimbus
little mural
#

Hello. Can I sell items in the game for skins on Steam? Or will this be considered a sale for real currency?

hearty stump
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i got banned bc i added a team8 that didnt have tc auth codes or a bag in base and then he roamed with someone we didnt know while none of us were on can someone help please?

ashen light
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@near halo

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how much i need wait to unban on rustoria?

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i maked appeal (i waited 18h)

hexed nimbus
marble mantleBOT
#

Hey, @hearty stump

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hearty stump
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i already did

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but ppl wanna raid us so we are kinda fucked

hexed nimbus
hearty stump
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do u think this would be more or less

hexed nimbus
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weekend mate

hearty stump
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i shoul probably re word my apeal also its confusing how i worded it

hearty stump
hexed nimbus
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i guess but im no admin but thats what it is normally appeals looked at monday to friday just wait for the answer to the appeal

hearty stump
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damnit

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we were just at the point we could start raiding to'

tame orchid
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our base is gonna decay lol

hearty stump
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that to

bold lotus
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where sea long maps

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what i can have sea long maps

cyan gust
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i need support with rustoria 10x!

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I join, It says advertising and kicks me but the issue is i resolved this on discord with a moderator months ago and i never even advertised on 10x

marble mantleBOT
cyan gust
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1 sec..

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76561199183532739

blissful herald
marble mantleBOT
#

Hey, @cyan gust

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
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make a appeal and it will be looke dinto

cyan gust
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can you just unban me on the DL that takes time

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Opp

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@blissful herald Ok i made an appeal can you take a look please

blissful herald
cyan gust
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RUSTORIAS MOST WANTED

blissful herald
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seems like you don't get it

cyan gust
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😈

vapid zephyr
proper trail
#

boosted acc 30 ahivements in 3k hrs and 2 hrs past 2 weeks

blissful herald
#

!report

marble mantleBOT
#

Hey, @proper trail

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

blissful herald
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please do not call out possible cheaters on discord or in-game

orchid solar
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76561198893640264 is cheating, please hurry we fighting him

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@blissful herald

marble mantleBOT
#

Hey, @orchid solar

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

orchid solar
hearty stump
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oh shit sorry for ping

orchid solar
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like for real, he is still running around and preshoting and doubling us

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wiht only 100 hours played

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he must be really good

near halo
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Becareful rustoria admins play with streamers I have proof I was banned for killing there streamer bud BK_FTW

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will be sending it over to Alistar and Holmzy

orchid solar
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cheatoria

ancient dune
gleaming compass
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aww can som1 unban me already im bored out my head

raven mist
gleaming compass
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can any1 unban me please

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im so fucking bored and i literally only play rustoria

rotund anchor
marble mantleBOT
#

Hey, @gleaming compass

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

rotund anchor
marble mantleBOT
#

Hey, @gleaming compass

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

humble sequoia
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eu main crash

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<@&274971100184576010> help pls

dull sapphire
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same

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cant conect back

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<@&274971100184576010> got kicked from eu main for no reason and cant connect back

next pine
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eu main was crashed

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<@&874995535881326632>

orchid solar
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like @rotund anchor @blissful herald you guys wanna do something about the cheater i reported 90 min ago? he is fucking rage cheating and nobody cares?

marble mantleBOT
#

Hey, @orchid solar

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

orchid solar
jagged jay
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Please be patient with our team after you have reported the cheater.

dull sapphire
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what about the server tho

jagged jay
dull sapphire
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eu main

lyric basalt
orchid solar
dull sapphire
orchid solar
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like a whole team gets banned and they are playing on other accounts litterally in the same base.

noble terrace
nocturne folio
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what's the problem on eu main?

remote maple
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Hello what’s the prob with eu main

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?

frozen heart
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Hello what’s the prob with eu main

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@fossil igloo@thin plover

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@stiff widget

thin plover
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its booting, no need to tag multiple people Okay

frozen heart
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你说的什么jb

untold seal
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Start the server now, Or daddys gonna get angry👿

frozen heart
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@untold sealshut up

untold seal
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The Beast will be unleashed if the server does not start soon👿

frozen heart
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包子王wcnm

untold seal
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DADDY IS GETTING ANRGY😡 uwu

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thanks ohio daddys

hearty stump
raven mist
final pagoda
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is there any admins online?

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@raven mist

raven mist
errant vortex
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Sry me and my mate got kicked for playing with an hacker, but we never meet one before

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and now we can't reconnect to the server <@&274971100184576010>

delicate swift
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hey I need to get an aimbotter banned for cheating

marble mantleBOT
#

Hey, @delicate swift

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

errant vortex
#

!appeal

marble mantleBOT
#

Hey, @errant vortex

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hearty stump
wintry relic
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Low key feel scammed by your support team and it’s sad that you guys don’t grant what you offer on your store page

raven mist
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What do you mean

wintry relic
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Example: I ask for a refund for a vip pass that was worthless on us medium due to the server crashing for the first 6 hours of wipe. It says on your page a refund can be granted within 3 days of buying the vip. I then crest a ticket and told I cannot get a refund due to high hours played on the server but I will be allowed credits on your store page at the very least. Now I haven’t had a response in a couple days and still no credits nor a refund has been granted

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Your support team straight up ghosted me and left the ticket open

raven mist
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Is it still open now?

wintry relic
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Yes

karmic pike
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yo i submitted an appeal yesterday how long til i get back? got banned for the most unluckiest scenario

raven mist
# wintry relic Yes

Ive tagged Luke in there again, no one is “ghosting” you or the ticket wouldve been closed. Payment support is just handled by a few ppl and it tends to get busy

wintry relic
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Appreciate it bro just saying that it is obvious there is a big lack of communication and care and it isn’t so hard to do what you just did you know

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Appreciate it

raven mist
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We do care. Or else i wouldnt talk to you ^^. Theyr just busy and get a crazy amount of payment tickets, anyways will pass it onto Luke and hopefully a response soon!

wintry relic
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Thanks

karmic pike
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i helped out a naked gave him loot inv him to team so i wont kill him he lived few blocks a way never even saw him or pvpd w him then he turned out to be hacker 15 minutes later im banned

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he inv me to team* but like mann

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gave him a axen pickaxe

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just wanna know if i should give up on my loot for the wipe tbh

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and start a new one or if i might get my shit back today

lone hinge
marble mantleBOT
#

Hey, @karmic pike

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

jolly shale
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theres a cheater

hearty stump
tame orchid
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can an admin look at my appeal plz im tryna play man

torn heart
noble terrace
marble mantleBOT
#

Hey, @jolly shale

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

brave marsh
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im getting raided and i got kicked out like the 5th time today wtf do i do

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the queue is like 1 hour long

vernal mural
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!report

marble mantleBOT
#

Hey, @vernal mural

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

acoustic cobalt
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Can I get some help from an admin real quick?

chilly siren
acoustic cobalt
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Guy is getting people muted in game for baiting people to say N I G E R the country

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Hes asking people to list a country that starts with N and ends with R

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His name is blazer

chilly siren
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Can you make a ticket please ?

marble mantleBOT
#

Hey, @acoustic cobalt

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

slim sleet
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@dickeymickey

acoustic cobalt
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Yang, done

hearty stump
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what admins handle bans

noble terrace
hearty stump
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oh so can u help me?

noble terrace
hearty stump
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well i submitted an apeal already but a bad situation is what happend. basically a guy came over last night and asked if we could be on a team but just not give codes. After some contemplating and doing a background check on steam we agreed. We roamed for a while and then farmed and me and most of if not all of my original team got off. Then my guess is either the guy we added "snow bun is my teamate" or something along that either found a hacker knowingly or unknowingly and roamed with him. or he himself was a hacker. then i wake up with 72 notifications from my friend glory that we are all banned for playing with a hacker. Please do anything you can to help this situation.

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and our base is like gonna decay so idk what to do

noble terrace
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if you submitted an appeal, that's all you can do at this point. whichever admin banned you will review your appeal and either accept or deny it.

hearty stump
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how do i figure out who banned me

noble terrace
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unfortunately you don't. we don't give that info out

hearty stump
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damn

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yeah ig snow decided to roam with someone who was a hacker

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i wasnt on so i couldnt background check

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also ig glory cant make an appeal cause he lost his steam info

hearty stump
noble terrace
hearty stump
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ik u cant tell me who banned but can u try to get them on

noble terrace
hearty stump
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damn, can i get a friend on to add upkeep?

noble terrace
worldly edge
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dont worry already figured that out!

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why is my name this

hearty stump
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if they dont auth on tc i dont think they should and we have auto filling boxes

noble terrace
hearty stump
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ok

worldly edge
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what happens to my friend who just got banned. I asked him to get us some upkeep

hearty stump
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🤦‍♂️

worldly edge
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same appeal process and ban time or will it be different

noble terrace
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Anyone who is banned needs to file an appeal

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same process

worldly edge
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it gave me a 7 day timer for my ban does that mean I'll be auto unbanned afterward? I just didnt see my friend have that so im a little confused

noble terrace
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Many playing with hacker bans are 7 days, yes

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But every situation is different

worldly edge
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I'm assuming the appeals will start being looked through on monday?

hearty stump
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they are looked at everyday

noble terrace
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We try to get to them as quickly as we can, but a lot of admins are busy on weekends yes

hearty stump
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wait will this count as a vac ban?

worldly edge
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Also this is unrelated by why does my name have #rip diesel I didnt do this

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no @hearty stump

noble terrace
hearty stump
noble terrace
hearty stump
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is he on rn

worldly edge
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theres nothing he can do we just have to wait brotha

noble terrace
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I don't know

worldly edge
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thanks for the help jyrcella

hearty stump
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yes ty

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and to the person that banned all of us ik ur busy but please hurry our outers are decaying

wraith roost
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good

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you deserve the ban

regal trail
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i made a ticket please check him out

wraith roost
#

dirty cheater all these groups have 1 esper in em

hearty stump
noble terrace
marble mantleBOT
#

Hey, @regal trail

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wraith roost
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ticket bda963 needs checked out fr

regal trail
hearty stump
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he wasnt even on team

wraith roost
hearty stump
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can u stfu

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it aint cap

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my team8 even said he reported the hacker

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and admins can check that

cyan storm
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<@&874995535881326632>s My Ban is expired but i cant join the server still ...

peak cliff
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hello its been 10 day i wait my ban appeal "play with ban evader" can soemone check it pls im perma ban for this ?

noble terrace
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can you both post your steam IDs please? @cyan storm @peak cliff ?

cyan storm
#

76561198278613487

noble terrace
cyan storm
#

kk

noble terrace
#

Sometimes it takes a few minutes for the systems to talk to each other

cyan storm
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okay okay thank you

peak cliff
#

76561199345451018

surreal flame
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<@&874995535881326632>s My Ban is expired but i cant join the server still

noble terrace
surreal flame
#

76561198854414805

peak cliff
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thx bro

noble terrace
bitter ridge
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Hi I was banned because a hacker was on our team

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the 7 day ban just finished

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is there something I need to do - to reconnect?

lone hinge
bitter ridge
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Nevermind It finally allowed me to join the server

lone hinge
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Give or take 15 minutes

bitter ridge
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thank you

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oo nevermind haha it DCed me again but ill wait a little longer

hybrid salmon
#

!ticket

marble mantleBOT
#

Hey, @hybrid salmon

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

unreal jetty
#

!ticket

marble mantleBOT
#

Hey, @unreal jetty

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

unreal jetty
#

/ticket

marble mantleBOT
#

Hey, @unreal jetty

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hoary cloak
#

!appeal

marble mantleBOT
#

Hey, @hoary cloak

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

empty plume
#

I am banned of rustoria for ban evation becouse a guy was on my acc and I geus he was banned on other acc and got detected for it is there any way I can prove that the guy wasent me and to get the ban lifted

marble mantleBOT
empty plume
noble terrace
empty plume
#

76561199122641281

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@noble terrace

noble terrace
empty plume
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yes

noble terrace
empty plume
#

the ids?

thin plover
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the steam ids yes

empty plume
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also its good to note that i have been banned on the account becouse my account was hacked

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i understand it seems weird that i wont to be unbanned on another acc and i am willing to prove anything needed

noble terrace
empty plume
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i have recovered it earlyer today

noble terrace
unreal jetty
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how long am i banned for?

empty plume
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unfortinitaly not becouse my email has been compermised as well

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but as i said i am descusing the account that i have first talked about and that i am trying to unban it becouse i was not the person your system detected and would like to prove that the perosn is not me that it did

noble terrace
empty plume
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if you wish you can check my files for past injections or hacks

noble terrace
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We don't do pc checks here.

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If you can provide proof that the account was hacked and that you recovered it, I'm happy to discuss that with you. But if you can't, then you need to wait 180 days before you can play on an alternate account on Rustoria

empty plume
#

that seems fair to me and i will provide such prove but i have to goto the store tell me the details you need and i will provide them

near halo
unreal jetty
noble terrace
unreal jetty
near halo
marble mantleBOT
#

Hey, @unreal jetty

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unreal jetty
thin plover
unreal jetty
mild vector
#

PLEASE

regal trail
#

hello an admin closed my request to ban a cheater even thought he was cheating

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like im convinced 100% he is cheating he quadripled me and my other 2 teammates

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i just want to say to that admin you didnt take your time to investigate and therefore that cheater is still in the loose

noble terrace
#

You're always welcome to create another ticket if you think they are cheating

regal trail
#

like i have 2 accoutns with 3k hours in total and for sure i can make the difference between someone legit and someone who quadriples me in the head with ak

noble terrace
#

And that may be the case, but your perspective as a player is also limited

#

We have a lot more tools available to us

regal trail
noble terrace
#

But that being said, someone who is cheating may not be cheating 100% of the time, which is why we say you can make another ticket

regal trail
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hmm i understand your point of view

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my experience is ruined we lost 3 ak kits

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i dont take it very serious whats done is done but still

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put some more time in those cheaters and whatch how they aimbot please

noble terrace
#

We spend a lot of time investigating players

regal trail
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i understand must be quite a job

noble terrace
#

Time does not necessarily correlate to us banning someone though

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We have to have concrete evidence to ban

mild vector
#

just need to chat over a voice chat fr

regal trail
#

what solid evidence will ban them? the entire server screaming on chat he is cheating will be enought?

noble terrace
#

On the contrary, calling someone out interferes with our ability to investigate

mild vector
#

gotta make it known somehow

regal trail
#

i understand that, and therefore i didnt call it

noble terrace
unreal jetty
thin plover
noble terrace
#

You can make it known by making a ticket

noble terrace
mild vector
#

clearly not he made a ticket and he got closed

thin plover
mild vector
#

but i get it

noble terrace
regal trail
#

please, have the time to look at the cheatersi even support you with premium and play in your servers both monday and thursday

unreal jetty
thin plover
regal trail
#

so lets say he deactivated his aimbot or script whatever is called and got away with it how do you report a guy like that how can i catch it again whats gone is gone now

thin plover
#

if you believe it is necessary

unreal jetty
#

thank u

regal trail
#

he has done the cheating and washed his hands off

mild vector
#

why cant yall talk to him about it

unreal jetty
#

chill

regal trail
#

hey does anyone know wich server is kamomo

#

im going there

#

only this weak 3 people banned by eac i got the message

#

i use both reports by ticket and f7

mild vector
#

bro i give it the best

neat pumice
# regal trail please, have the time to look at the cheatersi even support you with premium and...

Hey there, I understand that you're frustrated that a report you made didn't result in the banning of the individual you reported - we get that sometimes unfortunately. The reality is that your experience as a player doesn't necessarily transfer - we have players with 15k+ hours on the game reporting completely legitimate players for cheating, situations that seem suspicious aren't necessarily that suspicious when investigated by an admin. We don't take reports likely, nothing is dismissed as pointless and more effort than you could imagine goes into cheater investigations. It's something we take extremely seriously. We also take banning extremely seriously however, and it's not done lightly - there is a threshold of evidence, in order to reduce the likelihood of a false ban being issued to an absolute minimum. If you were banned because a player with 4k hours insisted you were cheating, I'm sure you'd feel angry about it. I wish I could show you just how much time and expertise is invested by the admin team, and perhaps despite popular opinion - we ban multitudes of cheaters every single day, cheaters are caught. I'm sorry that you feel like your experience was ruined, and there's perhaps not much we can say at this point to change your mind - you sound pretty convinced that we're not doing our jobs properly. The only thing I would say, is that not only is there a team of admins, there's a robust structure in place to ensure that investigations are carried out properly. As Jyrcella said, if you're still convinced that a player is cheating, we're always happy to take another look - just be aware that when a ticket is closed with the response that we don't believe that a player is cheating, a lot of work has been put in to close the ticket with that conclusion. Nothing is decided without the admin being as certain as they possibly can be.

If you feel like an investigation wasn't carried out properly, or if there's anything else you want to get off your chest, you can always send me a DM ThumbsUporia

flat sparrow
mild vector
#

tiem to get this off my chest

#

time

#

ass admins i swear

#

in komomos

#

servers

empty plume
#

@noble terrace when do you wish to vc

mild vector
#

do i get a vc too if i throw money at yall

neat pumice
mild vector
#

my bad forgot to read the rules

neat pumice
empty plume
mild vector
#

is this general?

unreal jetty
#

thank yall for all yall do btw thanks for being active admins

mild vector
#

go ahead anf wipe ur mouth while ur at it. and dont forget to zip it yp

#

up

empty plume
vapid zephyr
#

just dm her

#

or wait for her to respond to you in here

#

she is obviously away at the moment

torn heart
odd stirrup
#

hi

regal trail
#

@neat pumice Monologic ¬ to understand the fact that my experience got ruined by cheaters you have to be a rust player yourself, i dont want to put anything out of my chest, but i do think that there is something wrong in the way the latest guy i reported killed 3 of my teammates all quadriple headshots including me and gets away with it. And when he gets away with it that hurts me, and i hope you aswell as an admin. Your concern on false banning is well put. No amount of people or hours they have can ban someone, even thought there where people on chat saying his name as cheating. I play rust for years, im 29 years old and i think i have a good judgement on the game with 2 accounts and so many wipes in eu small i dont remember them all, but after all i dont blame it to anyone if that guy was cheating and he turned the cheat off then it was unlucky i guess. But i wouldnt think otherwise, that guy was cheating and that judgement will be wrong when the moments come and he gets reported by eac he will be banned. I dont have to scream the truth, it will come eventually. With respect > Icy

hoary cloak
#

if anyone has the time to chat in vc for a min that would great.

torn heart
hoary cloak
#

sounds good, thanks

neat pumice
# regal trail <@190545444030382080> Monologic ¬ to understand the fact that my experience got ...

Thank you for a well put and respectful response - you and I want the same thing, for the servers to be as free of cheaters as possible, and we're both working towards that goal. We respect players who make tickets and alert us to situations, and we always do our utmost to return that respect by being as thorough as we possibly can when looking into those reports. If you keep making the reports, we'll keep checking - we're not going to instantly catch everyone 100% of the time, but I can promise you that we're doing our best to aspire to that. 🙂

#

And I am a 7k hour Rust player myself, our feelings towards cheaters are mutual 😉

quasi tapir
#

I understand well that settles there. Thank you!

neat pumice
quasi tapir
#

Im looking forward to play monday tomorow wish me luck 🫶😁

neat pumice
quasi tapir
#

😁❤️❤️❤️

mild vector
#

May I please talk to a guy in a bc

#

Vc

torn heart
unreal jetty
#

anybody know how long it usually takes for an appeal

near halo
hearty stump
#

can someone unban me

torn heart
marble mantleBOT
#

Hey, @hearty stump

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hearty stump
#

ik i already did but its taking forever and all our stuff is gonna decay

torn heart
#

It can take 1-3 days.

latent owl
noble terrace
#

mono is the best

visual bay
#

what do i need to do to get my shop points back? i had 769 points an hour ago and now all of a sudden i have 6.

vapid zephyr
#

I dont believe there is a way to refund shop points

#

fell free to make a ticket and maybe someone can look into it with you

near halo
#

yo I need to make a ticket

#

on discord

vapid zephyr
vapid zephyr
#

only those two methods

near halo
#

any admins on I can dm

vapid zephyr
#

they will tell you to put it into a ticket

near halo
#

i know but still

vapid zephyr
#

wym but still

#

we have the ticket system for a reason

near halo
#

i wanna get my friends banned for cheats too

#

and i dont wanna make a ticket

vapid zephyr
#

...

#

welp

#

unfortunately thats not how it works

#

make a ticket and an admin will look into it

near halo
#

ok

#

monkey

vapid zephyr
#

lmao what

near halo
#

its not letting me switch accounts on rustoria website

#

I sign oout and click login and it puts me back into the same account

near halo
#

clear ur cookies on ur browser i think that fixes it

#

how

#

what browser do you have

#

opera

#

i fixed it

#

nice!!

rustic niche
#

can an admin explain why my teamate got banned for assosiation cus a 5 man thought i was cheating but ididnt get a ban

ancient dune
robust stratus
#

How long do i have to wait in this VC for until i can talk to a admin

#

there is a random outside my base spinbotting at launch on rustoria medium

#

rage hacking on evryone

#

its not soft aim or ESP hes just raging

ancient dune
#

make a ticket

worldly pulsar
#

any mods on? i was just curious if destroying a tugboat inside a safe zone is allowed?

worldly pulsar
#

okay thanks

late nymph
#

can someone plz review my ban appeal

#

I want to play with my friends 😦

near halo
late nymph
#

17 minutes ago

near halo
late nymph
#

Appeal #716ac8

near halo
late nymph
#

okey

#

thank you sir

rustic niche
#

how do u check if ur apeal was reviewed

near halo
marble mantleBOT
#

Hey, @remote portal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

next pine
ashen light
#

When my appeal Consider

lone hinge
torn ferry
#

guys, please help, I played with a friend on rastory, but he turned out to be a cheater and I was banned along with him for cheating, my appeal was rejected...

bright quiver
torn ferry
#

How do I know how long should I wait?

bright quiver
torn ferry
lone hinge
stark pine
#

how can i get the rustoria.link to activate my twitch and yt points. i subbed/followed on both

hexed nimbus
flint glacier
#

Good afternoon, please tell me if the blueprients will be cleared today for 2x vanilla

runic marlin
#

Yo

#

I am not available for voice chat right now, any chance you could type?

#

Gotcha, an admin will get to your tickets as soon as possible 🙂

hexed nimbus
#

"i didn´t want to type because the guys i want to report might be reading this" and still mention name here smart

runic marlin
#

Please don’t call them out in public, put that in a ticket instead will ya pepeheartoria

#

I’m not an admin so I can’t really speed up the process I’m afraid

frigid lance
#

Bye bye bitch

#

i record dont waste your time, peace 🤣

marble mantleBOT
#

Hey, @safe agate

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
#

you would have F7 him at least if you knew, but well....

#

your ban has changed to Perm ban, time to find different servers

frigid lance
blissful herald
#

well.... wonder what happened to your other accounts, that got Rust game banned, where they false bans?

safe agate
#

??

blissful herald
#

Anyway @safe agate not going to discuss your case here, good luck I guess on other servers, if EAC doesn't slap you before.

runic marlin
#

”i think i only have like 2 and they both false ngl”

safe agate
timid shale
#

Stay permed freak

unique dew
#

definition of getting bullied daily

#

anyway

jaunty hedge
#

so cringe wtf

timid shale
#

Need to cheat cause you’re shit

frigid lance
#

yeah and now you banned need to buy another account 🤣

timid shale
#

Dogshit player, you’ll never amount to anything

frigid lance
#

wow, so proud

jaunty hedge
#

In the end of the day, this guy accomplish nothing and cry when he goes to bed

#

Only L

runic marlin
#

Let’s stop typing in this channel please, move to #general

timid shale
#

Why did y’all even mute him, just ban them lmao

full rover
#

Can you get banned for using a macro that i.e jumps every 20 minutes to stop getting kicekd from game?
hypothetically of coourse

spark wind
#

chargebacks appeal

odd pagoda
#

Eu Medium got spam in chat please it's not possible to play

hexed nimbus
#

sounds like a you issue not a admins issue

valid ravine
hexed nimbus
quasi tapir
#

Hello can someone provide a link to buy vip for eu monday vanilla

#

Any admins?

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

ancient dune
marble mantleBOT
#

Hey, @spark wind

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quasi tapir
abstract shard
#

I need help with my frames in rust. I have a decent pc and I can easily pull 110 fps but whenever I tab out or look at my inventory or randomly it will just go down and stay at 20 or lower. If you can please help me I'd be so grateful. My dms are open

toxic shard
#

check your setting in rust : "Limit fps in background"

hasty copper
#

how i can stop translator on server chat?

rotund anchor
valid agate
#

eu mondays still not up

errant vortex
#

<@&274971100184576010> i need an help

icy mountain
#

wtf is going on with rustoria us monday

#

had 800 people queued 354 before me 464 after, i relogged to see now i’m 800 in queue

toxic shard
#

That's normal, if you relog you don't keep you stop, you go at the end of the queue

toxic shard
hasty copper
#

@toxic shard help me bro

toxic shard
#

there is a command but I dunno it x)

errant vortex
# toxic shard what's up ?

me and my friend got banned for playing with an hacker, but we doesen't even met one, now we have to wait 7 d and our base will decay

marble mantleBOT
#

Hey, @errant vortex

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

errant vortex
errant vortex
toxic shard
#

Well that's how it works

icy mountain
#

i know that, i relogged because battlemetrics shows no queue, the entire server is fucked rn , has everyone in queue like it’s wiped but hasn’t

errant vortex
toxic shard
#

out of curiosity what's your steamid ?

errant vortex
tired magnet
#

!ticket

marble mantleBOT
#

Hey, @tired magnet

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

torn heart
#

i'm not seeing any issues with it

#

almost 900 on the server atm

toxic shard
errant vortex
#

but can i know more

toxic shard
#

no

errant vortex
#

because for my point of view me and my mate got banned for nothing

torn heart
#

Anything you wish to add or point out, please feel free to include in your appeal so your banning admin can take it into consideration when reviewing your ban

toxic shard
#

That's what a lot of people think

#

you appeal will depend on his appeal, until his ban is confirmed or removed, I would recommand to wait

errant vortex
#

sry just for made it clear, if u have done a mistake and my ban got removed i will be able to play but losing all?

wintry sluice
#

i boost server and dont hve boost kit in game

toxic shard
toxic shard
wintry sluice
#

what>?

toxic shard
marble mantleBOT
#

Hey, @wintry sluice

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

wintry sluice
#

!verify

marble mantleBOT
#

Hey, @wintry sluice

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

wintry sluice
#

i need to login with steAM???

errant vortex
torn heart
# errant vortex yeah and if u did i will still lose all for something that is not my foult

We understand your point of view, and yes while this can be infuriating, this is sadly how the process must occur. All of our bans are done within reason, and with a full review, and as far as I can see your ban was not a mistake. A review of your ban will be done by your banning admin, and it may change the outcome of your situation base on another review, so yes, if you are unbanned you will be able to play on the server, and depending on the time that review takes, it is a possbility that you loose most of your loot. We understand this is unfortunate, but we cannot refund lost loot due to these situations, as it's overall unfair to the entire playerbase of the server, and against the policies of our server.

junior sable
#

hi im in server and i cant do anything

#

why?

junior sable
#

my ping and everything is ok player is run a way but im lag

torn heart
onyx vine
#

<@&274971100184576010>

noble terrace
#

There is nothing we can do about that unfortunately

#

We do not manually skip queue for anyone

whole nacelle
#

so where do i buy the vip?

torn heart
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

tired magnet
#

ANY ACTIVE ADMIN?????

#

Check the fucking tickets...

whole nacelle
#

what is the difference between VIP and Wipe VIP?

#

only the duration is the difference?

noble terrace
#

VIP is 30 days. wipe VIP is only a few days/duration of wipe

tired magnet
noble terrace
whole nacelle
tired magnet
timid trout
#

Every ticket gets investigated. And usually pretty quickly. We don't disclose our progress or methods of investigations though.

noble terrace
#

That doesn't mean it's not being looked into though

tired magnet
noble terrace
bright gust
#

why your dumbass admins removing my tugboat

timid trout
bright gust
#

No BPs 5x US in fishing village

timid trout
#

What makes you think it was removed by an admin?

bright gust
#

no death note

whole nacelle
#

Thanks for the VIP

bright gust
#

just blank

timid trout
#

I'll wait for a modded server admin to answer, but I don't think admins even mess with game progress at all (for good or bad) unless it's causing MAJOR problems.

noble terrace
timid trout
#

Tuggy might have been sunk and despawned. Despawned tugboats might not kill you.

#

If you are leaving it at fishing village, it probably was sunk.

toxic shard
#

!ticket

marble mantleBOT
#

Hey, @wet plaza

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

so basicaly

tired magnet
#

i dont know... we clearly gettin cheatet on.. they fucking livestreaming it and not a single admin is checking this cringe fuck...

toxic shard
#

It will be checked if you do a ticket

wet plaza
#

it wont

toxic shard
wet plaza
#

guy multible game bans, theres no need for a ticket

tired magnet
near halo
#

why cant we ad pictures 💀

wet plaza
#

he shouldnt even be allowed to play to begin whit whit multble game bans

toxic shard
#

The time you are spending here .... your ticket would have been created already

tired magnet
wet plaza
#

i wont log in on ur webside whit my steam

near halo
#

;-;

toxic shard
tired magnet
near halo
#

i cant make a ticket blud where is it

toxic shard
#

that's not possible, there is only 4 tickets open right now

toxic shard
tired magnet
#

Ticket #2928c4 Ticket #71c1be

near halo
#

i cant find the channel..

toxic shard
#

far from the 10 you are speaking about

tired magnet
near halo
#

and btw i need support on here not ingame

toxic shard
#

I mean you are a single player

tired magnet
#

in a siege raid 30vs12

toxic shard
#

a single player, 2 ticket, that's 1 ticket

tired magnet
#

dno and you're doing shit about it

toxic shard
near halo
toxic shard
near halo
#

my game

tired magnet
toxic shard
#

I can't go vocal, but if you explain me here maybe I can help you

near halo
#

it says Disconnected: Steam Auth: Gamebanned

toxic shard
near halo
#

(i play geforce now) and my pc is shi + i needed to restart my game

#

how do i see more info about my "ban"

toxic shard
#

no info will be disclosed

near halo
#

blud what?

toxic shard
#

that's their politics

near halo
#

but what do i need to do rustoriaskullcry

toxic shard
#

but it's also the politics of everybody

near halo
#

because i clipped legit everything and then i got off

near halo
#

and i js restarted nvidia and got a ban ;-;

toxic shard
near halo
#

this game is terrible

#

i gotta sign in through steam and its my friends account

tired magnet
ashen light
#

@toxic shard

tired magnet
#

and we opend the first ticket like 1 hour ago

ashen light
#

check local message

toxic shard
toxic shard
ashen light
#

you can answer me?

toxic shard
#

be free to explain your issue here if it's not an appeal or a report

ashen light
#

me need to unban, i waiting appeal 2 days.

#

im need to play 😦

toxic shard
#

you will need to wait for your appeal to be reviewed

ashen light
#

HOW Much??

#

pending(((

near halo
#

@toxic shard ban @wild pendant hes saying racial slurs and swearing in vc

ashen light
#

2 days pending... h

toxic shard
#

(we don't because it's impossible)

near halo
#

bro its discord vc

ashen light
soft nebula
#

pls check my ticket

gaunt hedge
#

yo i have a question about a ban/appeal

#

any staff tryna help me out?

near halo
#

this couldnt be the reason right?

gaunt hedge
#

boobs

gray crane
#

being disconnected for "hacking" from only rustoria servers, im so lost i just bought the game

next urchin
#

76561199156351093 hacker,they cheating us

shrewd sandal
#

whats command for auto upgrade?

gaunt hedge
#

like profile

toxic shard
gray crane
#

uhh ok

marble mantleBOT
#

Hey, @gray crane

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lyric basalt
gaunt hedge
toxic shard
gaunt hedge
#

how do I check

shrewd sandal
#

but i cant auto upgrade

gaunt hedge
#

cus i was false banned

#

and my appeal was denied lmao

toxic shard
#

then you were not fasle banned

gaunt hedge
#

i was solo and joined a hotel for litterally 30 seconds

#

and the whole team got banned

lyric basalt
#

@shrewd sandal

shrewd sandal
#

ty

lean citrus
#

!ticket

marble mantleBOT
#

Hey, @lean citrus

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

topaz cairn
#

I dont know How admins can “support” these channel with all these questions 😂

#

Questions about everything

torn heart
topaz cairn
#

Ye but look at the questions they are asking to you guys , naaa , i can stay here and read the messages and have a blast

plush inlet
#

!appeal @wraith moat

marble mantleBOT
#

Hey, @wraith moat

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

errant vortex
#

<@&274971100184576010> is there someone, i need to ask some question

plush inlet
#

@errant vortex is it something i can help with?

errant vortex
#

i got banned couse i think there is an hacker in my team, bu my team was composed by a big amount of ppl that don't really play togheter we just being friendly.
So i don't know one of them was an hacker and i will never been able to find it, i think that this ban is a bit inappropriate.

toxic shard
#

already spoke to you

#

You can try to speak to all admin, at the end of the day only the admin who banned you can review your situaiton

errant vortex
#

So tell me who is

plush inlet
#

they cant say

errant vortex
#

I'm just trying to play the game than i bought in the server that i payed

noble terrace
#

We don’t give out that information unfortunately

errant vortex
#

so what can i do?

plush inlet
#

If you make a appeal ur banning admin will then speak with you on the situation

errant vortex
#

he didn't speak just refused and close the appeal

noble terrace
#

Admins don’t have to speak to you about your ban. It’s up to them at the end of the day if they feel they need more information or not.

errant vortex
#

so someone ban me and i can do nothing about it?

noble terrace
#

You can appeal, which it sounds like you already have

errant vortex
#

yes, but at least an explenation

floral vigil
#

yo @noble terrace there's a cheater on the 2x vanilla that wiped 4 hours ago

errant vortex
#

for the refuse

floral vigil
#

Guy's name is Lil Boat

#

Just wiped our 4man with headshots only

noble terrace
noble terrace
marble mantleBOT
#

Hey, @floral vigil

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

floral vigil
#

Killed mfs in bushes at night

errant vortex
#

i don't think is difficoult

noble terrace
errant vortex
#

ok got banned because yes,and still banned because yes

#

ok got it

#

really good way to handle things

noble terrace
#

You were banned for playing with a hacker correct? That is the reason you are banned.

#

It’s hard for me to say definites without knowing the situation firsthand. But if your appeal was denied, the banning admin felt the ban was legitimate and you needed to remain banned.

errant vortex
# noble terrace You were banned for playing with a hacker correct? That is the reason you are ba...

i never played with an hacker, I joined a team where there were a few people, and many of whom were coming in and out continuously.
I've never met most of them, much less talked to them in the chat, so it seems pretty stupid to me to ban all the members of a group just because 1 of the participants used hacks.
And above all, how would we members of the team have known that he was a hacker, at least a warning before receiving a 7-day ban after which I will certainly have lost all the progress made in recent weeks.
This is a large and very populated server, so I understand that managing and administering it is not an easy job, but precisely because it is a large and famous server, where many people (including me) are happy to spend money on it to play it, I think it is necessary to better manage the issue of bans and appeals to them.

near halo
#

How do I get dedicated player role?

silent delta
#

can you guys check the ban appeals 😄

marble mantleBOT
noble terrace
near halo
hexed nimbus
near halo
noble terrace
errant vortex
hexed nimbus
severe falcon
near halo
severe falcon
#

yeah

#

anything is better than playing with oc

near halo
#

Chill

errant vortex
# hexed nimbus Part of a team that has a cheater in it knowing or not knowing got benefits abov...

Ok then follow my reasoning:
Let's say that I use hacks, I don't tell anyone, much less let myself be discovered, I create a large team of about 20 people and none of them know that I have hacks.
After playing together for weeks one day I am discovered that I have hacks and I am rightly banned. This means that all 20 members of the team who were completely unaware of the fact that I have hacks will be banned from the server and will see all their their progress made in weeks of work?

hexed nimbus
#

Correct the will all get a 7 day temp if it’s the first time. Things change when the get banned frequently in short time or can be proven the knew he cheated then it can add time or result in perms

#

But that’s all up to the admins to decide

errant vortex
#

u know that 7d of ban in a month is actually a lot?

severe falcon
hexed nimbus
toxic shard
#

but 7 days in the life of the planet is nothing

hexed nimbus
#

Or get solid friends group but then still you always have a risk somebody dies stupid shit and cheats

toxic shard
#

the goal is for us to make people more aware and avoid to play with cheaters

#

if it was a shortest ban it wouldn't have any impact

hexed nimbus
errant vortex
toxic shard
#

well it's a month now

errant vortex
hexed nimbus
#

Oh damm

errant vortex
toxic shard
#

not really it's up to us

errant vortex
#

by who depend?

toxic shard
#

well it's up to you but we end up taking the decision

errant vortex
#

so it is up to u

hexed nimbus
#

Up to the admin that’s handeling the case at that point

errant vortex
#

yeah and there is no way to talk to him

#

this is the worst way to handle thigs

#

China has more liberty

hexed nimbus
#

What is there to talk about team had a cheater your part of the team

toxic shard
#

Well see you when your ban expires, the 24 october

#

you are right we should have muted you earlier when you came back for the 5th time asking for your ban

severe falcon
#

damnn!

topaz cairn
#

How many hours i have on 10x no bps EU ?

near halo
topaz cairn
#

Ok , so what i need to be dedicated Player role ?

near halo
#

2k hours on one server I think

topaz cairn
#

Give me that role then ahahah

near halo
lucid trail
#

Any one got the chat mod application link

cyan rain
#

!ticket

marble mantleBOT
#

Hey, @cyan rain

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

gaunt bone
#

!ticket

marble mantleBOT
#

Hey, @gaunt bone

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

night lichen
#

!appeal

marble mantleBOT
#

Hey, @night lichen

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

plush inlet
#

!appeal @cyan rain

marble mantleBOT
#

Hey, @cyan rain

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

umbral peak
#

how long for a ticket to be looked at

umbral peak
#

great might aswell just go play another game then

delicate root
#

i open ticket in the website where should I get an answer?

noble terrace
noble terrace
delicate root
#

ok ty

umbral peak
#

@noble terrace thats great and all but idk why yall just go around falsely banning people with thousands of hours in the game with no evidence of cheats

noble terrace
#

If you give me your steam ID though I'm happy to check

umbral peak
#

dmed u

tall dawn
#

i got banned for being teamed up with a cheater i met today

#

on 2x rustoria

marble mantleBOT
#

Hey, @tall dawn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tall dawn
#

dude i had aks kits and now its in the open wth

noble terrace
#

Bans aren't really timed if you are in the open or in base unfortunately

#

Would recommend submitting an appeal though

topaz cairn
#

@noble terrace check my hours on 10x eu nobps for the role

tall dawn
#

why is the server so dead tho

#

no one playing fake pop

topaz cairn
#

thanks

#

next stop , chat moderator

noble terrace
arctic leaf
#

Anyone want to go to 2x Monthly US and deal with the fuckstick advertising his server on yours?

left cobalt
#

hello need help

noble terrace
left cobalt
#

I play in US small , when i will lose my bps ??

marble mantleBOT
#

Hey, @left cobalt

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1696528800:F> (your local time) is the time of the next force wipe and it will happen <t:1696528800:R>.

noble terrace
#

^^^

left cobalt
#

thanks

distant mountain
#

!appeal

marble mantleBOT
#

Hey, @distant mountain

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fair karma
#

Hi, I'd like to make a video where I F7 report everyone on a server off of a fresh account; but I don't want this to be disruptive to admins on here (just want to trigger EAC scan or a FP scan or even get notified when they're banned). Is there a way to report without it causing any extra work for the admins here? Thanks.

thin plover
fair karma
#

Can you make sure for me? I'd hate to be that one guy who's flooding

lone hinge
fair karma
#

perfect! Thank you so much

heavy oak
#

/ticket

marble mantleBOT
#

Hey, @heavy oak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

unreal jetty
#

ppl who play with cheaters get a 3 day ban but i get a 30 day ban for bug abuse

#

im big sad

noble terrace
#

7 days* for playing with hacker the first time (usually)

#

it compounds if it happens repeatedly

unreal jetty
#

my first ban as well

mild vector
#

i got a 30 day for my one ban ever

noble terrace
unreal jetty
#

so the person who banned me is responsiblke for unbanning me?

noble terrace
#

they are responsible for reviewing your appeal

unreal jetty
#

damn he must work on days tht dont end in y

#

or she i dont judge

noble terrace
#

Well it looks like it's only been ~24 hours, and appeals typically take 1-3 days

unreal jetty
#

so u can see it?

#

between me and u

mild vector
#

all im sayin is im finna just use cheaters to get loaded in rust bc i will only get banned for half the wipe and ill just be loaded for the rest

unreal jetty
#

hit tht unban button

#

i wont tell if u don

noble terrace
mild vector
#

hell i only need to do it one time

noble terrace
noble terrace
mild vector
#

hey u cant ban or unban people

unreal jetty
#

dang it i tried😂

mild vector
#

fact?

noble terrace
#

All admins can

mild vector
#

nuh uh

noble terrace
mild vector
#

hell he aint nuthin else to do hes a damn discord mod

noble terrace
mild vector
#

false

#

anyways back on the subject it was my first time ever no warning no nothing cant help that i was using what yall had in yalls servers to my advantage bc yall dont take the time to fix in game bugs

noble terrace
#

it's literally in the rules not to abuse bugs

#

so yes, you got banned

mild vector
#

when have u ever read any rules. plus if it werent for me u wouldve never known about it

noble terrace
#

Yeah you're not helping yourself at all right now

#

Read the rules next time

mild vector
#

dont get hurt that im stating facts.

noble terrace
#

Not hurt, not facts

#

Read the rules and you won't get banned

unreal jetty
#

i wish i could just get a spankin instead

noble terrace
plush inlet
#

Ayooooo

unreal jetty
#

i kade solemly swear to uphold the lawq of rust from here forward i will report any cheater any bug abuser and any racist

rustic hedge
#

Is @sharp rapids this Thursday?

near halo
rustic hedge
#

So wipes next week ?

ancient dune
#

yes

peak cliff
#

hello still no update for my appeal 😦 12 day now pls

minor temple
marble mantleBOT
minor temple
#

Could you post your steam ID here please

peak cliff
#

76561199345451018

hoary cloak
minor temple
#

I will pass it on the banning admin for your case

peak cliff
#

already 2 admin said that to be honest

indigo token
#

If someone insides you can you get them banned ?

#

And threatened to ddos me

acoustic cobalt
#

User "Hubert" on Small Vanilla is having people say the country name in Africa that starts with N and ends with R to get them muted.

#

admins..

dusky terrace
#

There is a duo of esp and aimbot built right next to my friend and i on us mondays and are completely haulting our progress

marble mantleBOT
#

Hey, @dusky terrace

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

jovial dome
#

admin can help on eu monday we stucked our house

#

and cant do nothing

#

can u tp to Saf?

torn heart
#

you are just gonna have to F1 kill to respawn

lunar kraken
#

can u get banned in rust for angle snapping?

radiant thistle
#

Booted up rust earlier to play for an hour had firewatch so i left and disconnected and now everytime I try and load in it says disconnected for hacking. I am not a scumbag or a hacker can I get an admin please? <@&274971100184576010>

marble mantleBOT
radiant thistle
#

76561197960779912

#

@thin plover

#

<@&274971100184576010>

thin plover
#

no need to tag multiple times

radiant thistle
#

sorry

#

just want to play already

thin plover
#

I'm just looking into it, you have to leave me a few minutes haha

#

you're good to connect in 10-15 minutes

#

@radiant thistle

radiant thistle
#

thanks for that ig

analog pumice
#

Can I join the banning admin team, recently I have submitted multiple players that were cheating and you guys said they weren’t only for them to be vac banned few days later

#

Let me help you guys get rid of the cheating scum, I got a good eye for it 👀

analog pumice
#

I got denied for being a racist 🤣

torn heart
#

well

analog pumice
#

WHICH I AM NOT

#

It was during the days were you could not say the one country name

#

My best friend is literally Pakistani but I’m racist 🥺

#

But I can help you guys clear out all the cheating scum on your servers, I hate them as much as you guys

proven sky
#

how to create ticket

#

!tickeyt

#

!ticket

marble mantleBOT
#

Hey, @proven sky

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dapper solar
#

retired player is a cheaer man

#

only headsho with revo all wipe man

near halo
marble mantleBOT
#

Hey, @dapper solar

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

frosty lance
#

!appeal

marble mantleBOT
#

Hey, @frosty lance

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

native cove
#

Wrong channel apologies..

ashen light
#

Why my appeal denied

#

When my teammate don't playing with hacks

near halo
ashen light
#

@near halo

#

Next wipe on Eu MAIN not glob?

near halo
inner hornet
#

global probs

steel dagger
#

I need to speak to an admin

near halo
spring atlas
#

76561198851830105

#

!report

marble mantleBOT
#

Hey, @spring atlas

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

steel dagger
near halo
zinc moss
tough bane
upbeat yoke
#

my friend banned how many days 76561198845403877,

hexed nimbus
upbeat yoke
#

no have

#

he play with hack

hexed nimbus
upbeat yoke
#

ok

#

thx

wicked siren
#

Hi guys! I was banned for playing with a cheater, my teammate played with cheats at night, I didn't know that, now he's not my teammate...

#

Can I get an early release?

lone hinge
wicked siren
#

No, he was playing at nigh

#

t

#

I played during the day

#

And guys, I'm sorry, I'm Russian, I'm bad with English

lone hinge
#

I don't think you'd get any sort of penalty reduction with that reasoning. He was cheating, you are no longer playing with him, lesson learned and move on. Choose your teammates a bit more wisely

near halo
#

^

wicked siren
#

I know it sounds silly, but I don't even know who played with cheats...

lone hinge
#

You don't know who was cheating but you know he was doing it during the time you were sleeping

wicked siren
#

I went to bed and the teammates continued to play..

near halo
near halo
#

!appealru @wicked siren

marble mantleBOT
#

Привет, @wicked siren

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

lone hinge
#

I'll say just that your reasoning doesn't make any sense and most likely you'll be denied

wicked siren
wicked siren
#

I wrote in the appeal everything as it is. I hope they will understand me...

wicked grotto
#

please review the complaints about EU 2x Vanilla
team nicknamed aterna. tadeus.,, bikotaurus. and their friends just walk around with a cheat without being ordered

tall bear
#

please review the complaints about EU 2x Vanilla
team nicknamed aterna. tadeus.,, bikotaurus. and their friends just walk around with a cheat without being ordered

#

please review the complaints about EU 2x Vanilla
team nicknamed aterna. tadeus.,, bikotaurus. and their friends just walk around with a cheat without being ordered

marble mantleBOT
#

Hey, @tall bear

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dire flume
#

hi i apply for unban and they sad to me "Hello there, we have approved your appeal. Your ban has been repealed and you can once again play at Rustoria." but i still have ban

marble mantleBOT
thick vale
#

Hello, How to get an unban?

inland mortar
#

don't cheat

thick vale
#

I’m not cheating

#

I’m leader clan

hexed nimbus
marble mantleBOT
#

Hey, @thick vale

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thick vale
hexed nimbus
#

@ocean thistle 👆

orchid solar
thick vale
#

JoJo

#

You can check my profile

#

The ban was a long time ago, and it was not my ban, but my brother's

half oxide
#

any admin pls its urgent

solemn zephyr
#

lol

#

what can I do with it, I can access other servers

solemn zephyr
#

done