support

[void condor]

Taking a look

[raven parrot]

yep

waited through a 2 hour queue just to have 99% packet loss and then get kicked

[regal trail]

i cant find the server

eu small

[sleek sapphire]

why i got stop on receving data loading i say in receiving data 10 min and no more load

rustoria x10 eu

[regal trail]

can someone help me i have a message steam auth failed

i was middle of doing smoil

[sleek sapphire]

oh i got load

[regal trail]

did the server just crash

O-

oh

[grave yoke]

anyone admin online?

[sleek sapphire]

i cant wake up nuh uh

[regal trail]

can someone explain to me if i got vip in eu small am i able to use that vip on eu monday wipe?

[quick bluff]

Why did i just get kicked out of eu long being afk

Like always thiss happens now i have ti wait 150 qeue!

Long is normally always 500 pop or higher but ur not opening slots

Why?

[lone hinge]

If it's not used you can go to #payment-support and swap it

[quick bluff]

Where is all admins???????

[lone hinge]

It's steam issue. Verify files or just keep trying to join

[lone hinge]

Plenty. Just say what do you need rather than wait for a response to this

[lone hinge]

Probably your internet issue

[quick bluff]

No

[grave yoke]

i got banned and didnt even say what i am banned for

[lone hinge]

!slots

[marble mantle]

Hey, @quick bluff

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[lone hinge]

Ban reason is in the disconnect message

[grave yoke]

Come to discord.gg/rustoria - Hai

thats only message i got

[lone hinge]

@ocean thistle thats to you pal

[lone hinge]

!steamid

[marble mantle]

Hey, @grave yoke

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[quick bluff]

Eu long is the only monthly server with qeue right now. I would understand 50 qeue but 150 is crazy

[grave yoke]

it cost my raid defend tho getting raided by 40 man LOL what are the chances LMAO

[lone hinge]

Slots are dynamic. People just want to play

[lone hinge]

Please post your SteamID here to get help from her

[quick bluff]

Bro 8 days since wipe its always 550+ slots

Idk why its 450

[grave yoke]

76561198071371632

[lone hinge]

I'll send here a message to get in touch with you since she's not looking atm here

[grave yoke]

got a VIP acc as well

[quick bluff]

Crazy that there is 0 admins here

[lone hinge]

Why do you need them? I have answered all your questions

[quick bluff]

Ur not an admin tho no disrespect

You cant tell me why long is 450 pop can you? With 150 qeue

Thats not normal 8 days into wipe

[lone hinge]

And? I'm still trying to help you. Tbf, you should be glad they're not here as they may be doing cheater investigations

[lone hinge]

!slots

[marble mantle]

Hey, @quick bluff

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[regal trail]

ok i made a ticket

how long does it take bethew

[lone hinge]

There's only few admins that have access to that. Just be patient ¯_(ツ)_/¯

[regal trail]

man this eu small server crashed and i lost a full ak kit a submarine basically half day wasted im moving server

i hope eu mondays are fewer people and less crash

[lone hinge]

Just so you know, if you used it in the slightest, you'll not geet a refund or be able to swap it

[regal trail]

i dont want a refund just want to swap if not possible then its ok

[lone hinge]

Most likely not seeing how you describe it but shoot your shot

[dull bobcat]

tehre os a cheate hackign on riustoira

main ADMIN BAN HIM HE IS PEED HACKING

HACKER ON RUSTORIA MAIN HE IS PEED AHCKING AIMBOTTING BAN HIM ADMIN BOTTOM RIGHT ON RUSTORIA MAIN

[marble mantle]

Hey, @dull bobcat

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[unique rampart]

Hello, why i have banned for "Hacking"? I have never using cheats. Why you banned me? Maybe it's a mistake.

!appeal

[marble mantle]

Hey, @unique rampart

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[white terrace]

where do i see wipe times

[unique rampart]

https://steamcommunity.com/profiles/76561199255683662/

[versed crest]

Yet another cheater on us main

[undone flax]

hacker flying around doming ppl with spear on US Main: his name is: Banned Cheats

[marble mantle]

Hey, @undone flax

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[versed crest]

I've put a report in

[lone hinge]

#oldserverinfo

[boreal tulip]

https://steamcommunity.com/user/hmdc-hkqc

[lament brook]

Awesome thanks for your report please remain patient until a admin has a chance to respond.

[versed crest]

It's been actioned already

[hoary saddle]

Sorry, I'm trying to ask, is there no way to see who is cheating?

[near halo]

We don’t disclose who was banned.

[crisp pewter]

guys i need help

eac is not active null client error

[lone hinge]

Restart rust

[crisp pewter]

bro

[hoary saddle]

ok thx

[crisp pewter]

i fuckin clear my pc for this shit

i download every thing again

and its still the same problem

[gleaming compass]

rustoria 10x is superlaggy

[gleaming compass]

not just for me

[vivid sable]

Just buy VIP its literally 9 euros

lololololol

[naive nest]

mods plz i was being friendly to a neighbor and now i am 6d banned for cheating

pls appeal

[steep berry]

any admin got a spare minute?

[runic marlin]

What’s up?

[runic marlin]

Have you made a ban appeal? If not please make one at https://bans.rustoria.co/

[spice venture]

I cant go in the server
its seas it disconnects me all the time I try going in to the server

[runic marlin]

What is your disconnect message?

[spice venture]

hacking

[naive nest]

Yes I have :/ I legit played like over 24 hours in the past 2 days this is so unfair

[runic marlin]

Make a ban appeal then please, https://bans.rustoria.co/

[spice venture]

I don't know why its alwais bean like that

[runic marlin]

Your appeal will be looked at asap by an admin

[naive nest]

Thank you so much trashy!!! Is there an expected timeframe for when I can expect an answer back?

[runic marlin]

Yeah standard response time is 1-3 business days, although can be quicker and can be reviewed during weekends aswell if you are lucky 🙂

[naive nest]

Sounds good thank you❤️ prayin

[runic marlin]

All good, best of luck

[spice venture]

When do I get a response of my appeal ban?¿

[lyric basalt]

If you will verify yourself you will get it into DM's but for now on the same website as you appealed

[lyric basalt]

!verify

[marble mantle]

Hey, @spice venture

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[spice venture]

/auth

[marble mantle]

Hey, @spice venture

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[spice venture]

hey one thing can I only appeal my ban 1?

[lyric basalt]

If it was rejected its most likely final decision

[spice venture]

the thing is that I know why I was banned now

can I thel you why in privete?¿

[stiff widget]

thats the reason ^^

[spice venture]

no it wasent me

thats the thing

[gleaming compass]

yo can som1 get on rustoria 10x n fix the fucking lag

[stiff widget]

Was your account stolen?

[spice venture]

yes

[formal sundial]

Hello, I have been automatically kicked from the server for almost a month now

[rocky jacinth]

is there anyway to get white listed for vpns on toria?

i need one to play

[ocean thistle]

No whitelisting necessary, VPNs are allowed on our server

[spice venture]

@ocean thistle on question if my account got stolen and I'm banned from that can I get unbaned?¿

I was talking to prodigy and he stoped talking I dont know if it is because he is bussy or I don't know

[ocean thistle]

I believe you were talking to prod already. You should wait for his response. However, you can send me any proof that you got via DMs would be very helpful. Thank you.

[spice venture]

to you?¿

[ocean thistle]

Whoever, me or him works :)

[spice venture]

ok going

[rocky jacinth]

@ocean thistle i thought that would be the reason said im banned for hacking and i def dont do that been playing for 11k hours and it just randomly happend.

been on for like 20 minutes today

[ocean thistle]

If that happens please feel free to appeal https://rustoria.co/support/appeal it should be resolved quite quickly

[rocky jacinth]

thank you

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[daring aurora]

unlink

how do i unlink my discord and relink it because i boosted and still dont have neither my discord or booster kits

[gleaming compass]

@thin plover yo can u fix this serverlag ples

on 10x

[thin plover]

Still happening? Are other people complaining in chat?

[daring aurora]

how do i unlink my discord and relink it because i boosted and still dont have neither my discord or booster kits

[gleaming compass]

yh

[rocky jacinth]

@ocean thistle just appealed it said i was banned on a toria server 3 months ago that ive never played before and ive been playing every day since then why would it give me an issue all of a sudden

[gleaming compass]

its actually making me suicidal

[timid glade]

SERVER DOWN

[haughty hinge]

Us main down

[timid glade]

I REPEAT Main is down

[hollow sable]

@thin plover its the same like yesterday the people made watchtower again, i try make ticket but wont go true just says im making it to fast and wait for timer xd

[long pond]

US Main is fucked

Waffle @fossil igloo

[haughty hinge]

<@&274971100184576010> Us main is down ❤️ 😦

[gleaming compass]

no1 cares about US Main

[void condor]

Aware of Us-Main

[haughty hinge]

okk ❤️

[timid glade]

if ur aware than get a move on

[long pond]

is US main aware of you?

[timid glade]

gulp

[long pond]

they will be

[wicked sand]

Beard core is too new of a player to talk shit

He doesn’t even have 50k hours

[timid glade]

oh dad u just killed me

[wicked sand]

Srry

[timid glade]

did the corn taste good?

[wicked sand]

LOL

IT DID AND THE BUMPKINS

[daring aurora]

Can someone help me

[timid glade]

how do you even get an ak living all the way over there

[wicked sand]

just better idk

Found it under a rock

[timid glade]

W

[long pond]

@lusty basin@lusty basin@lusty basin@lusty basin

[brisk dawn]

@plain jackal

[rocky jacinth]

if anyone can drag me into a call from support i would like to explain what just happend to me and hopfully get it sorted out.

[timid glade]

nah

[haughty hinge]

@rocky jacinthcringe name

[daring aurora]

shitty ass staff cant even help the fucking people who need hlep

[timid glade]

hey dad if it rolls back dont kill me again?

[rocky jacinth]

i just got a brand new ban and this shit said from 3 months ago even tho it just happend now on a server i never played like seriously wtf

[gleaming compass]

@thin plover im getting pissed now
Politly can u please fix this server lag on 10x before i fucking lose my nut and get myself banned

ty

[wicked sand]

You’re dead af boi

[timid glade]

nah ima load in first and take your guns

[haughty hinge]

dont cheat

[daring aurora]

how do i unlink my discord

[timid glade]

wdym unlink

[daring aurora]

I boosted and it says im not even in the discord but when i go to link it says im already linked

so i not only dont have my booster kit but not even my discord kit

[timid glade]

it says your a booster

[daring aurora]

exactly

[rocky jacinth]

@haughty hinge im unbanned stupid. choose a better user name not just colten the most down down name and change a letter in it

[haughty hinge]

What does that mean? Youre literally british I won nerd

[lone hinge]

!unlink

[marble mantle]

Hey, @daring aurora

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[rocky jacinth]

im def not british the entire premise of this name is to make fun of brits

[haughty hinge]

I hope youre under 18

[timid glade]

@rocky jacinth I’m gonna pump you with creatine till u have a heart attack

[rocky jacinth]

and i hope ur unemployed

[daring aurora]

it says no unink requests

[lone hinge]

You guys better move to #general if you don't need support. Just fyi

[rocky jacinth]

admins this guy is hoping im under 18 because hes a preditor thats crazy u allow that

[timid glade]

We’re in a rust discord server everyone loves kids

[rocky jacinth]

thats crazy

[lyric basalt]

Guys pleave moove to #general

[near halo]

Can I play here if I have a ban on the previous acc for cheating, but I did not play with cheats and other guy played on it with cheats? have all proofs

[thin plover]

Its getting worked on, just be patient

[gleaming compass]

its very very annoying

[ocean radish]

can you guys look in support...

this guy has been hacking over 2 hours now litterly shooting rockets right at me 300 meters away

[near halo]

have you already made a ticket

[ocean radish]

yhe

2-3 hours ago

[near halo]

the admins try and get to tickets asap i understand ur frustration but plz stay patient

[ocean radish]

oki i will collect more evidence

got 3-4 clips of him

[ocean thistle]

What's your ticket number?

[ocean radish]

#c89cce

[naive nest]

can i pay to have my appeal looked at sooner, i really am upset i wasted so much time since thursday just to get banned bc i added neighbor to UI

[near halo]

only the banning admin can appeal your ban.

[naive nest]

is there one i can speak to in this server

[near halo]

no, only the banning admin can appeal ur ban, since its been almost 3 days im sure its gonna get looked at today

[naive nest]

no i got banned this morning

after i played for legit like 14 hours straight

[near halo]

thoughts u said since thursday?

[naive nest]

main wiped thursday

[ocean thistle]

Please try not to call them out in chat. It makes it difficult when we try to investigate the player. :(

[near halo]

oh thought u meant u got banned thursday

[naive nest]

ive played over 24 hours and got banned from some random neighbor i added to ui

no clue he was cheating

[near halo]

Well if u just appealed today, then it will prolly be 1 to 3 more days.

[naive nest]

how can i speak with a banning admin

[ocean thistle]

I can give your appeal a quick look. Can you give me your steamid or the appeal number?

[naive nest]

https://steamcommunity.com/id/bb12412/

this link?

i buy vip often on main n stuff this is really upsetting im an honest gamer!

[near halo]

?steamid

[marble mantle]

Hey, @naive nest

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[naive nest]

76561198197106841

[naive nest]

thank you

[ocean thistle]

You have received a response about 2 hours ago :)

[naive nest]

how do i read that?

[ocean thistle]

Same place you made the appeal

https://rustoria.co/support/appeal

[naive nest]

woww... i never got any loots from these dudes tho.. this is so sad man i was having so much fun

pls let me play i wasted so much time lol

[brisk dawn]

yo is there no admins checking these fucking cheaters?

like been submitting a ticket for a long time

[near halo]

u gotta wait as they say

[brisk dawn]

yea for what

[near halo]

until all your loot is gone 😄

[brisk dawn]

jesus fucking christ

[near halo]

even when u get 100% aimbotters takes forever

[torn heart]

We get lot's of tickets, and need to review each of them equally, so please be patient with us, admins are currently looking at tickets

[noble terrace]

please also make sure you're doing /ticket in game or going to our website as F7 reports only go to Facepunch

[near halo]

dudes flying

[noble terrace]

what server

[near halo]

sea long

[noble terrace]

whats your steam ID

[near halo]

dm me

[noble terrace]

you made your ticket 4 minutes before you posted this

we work fast, but we're not robots

please be patient

[brisk dawn]

yea but he's been reported bfore

countless times

dude is bolt headshotting people out of render for NV and is knowing where we are gonna peak with a bolt

[near halo]

yeah i will be patient while others get more loot taken away 🙂

[brisk dawn]

it's freaking night time

[noble terrace]

or you could just answer my question

and tell me what your steam ID is

so I can look up your ticket

[noble terrace]

it's being looked into

[brisk dawn]

well great, now he's not on the roof

:/ fk sakes

I think he's toggled now

he's really bad al lthe sudden

[noble terrace]

did you or your friends call them out in chat?

[brisk dawn]

nayh

no

[noble terrace]

toggling is definitely possible. not saying that's the case in this situation, but it happens often

regardless, an admin will look into it and respond to your ticket as soon as they can

[brisk dawn]

yea there's new hacks out

everyone knows

@noble terrace the guy his doing all that with only 700 hours on his account now I really think he's cheating.

omg it's soooo fucking obvious PLEASE T_T

[noble terrace]

it's being looked into

[brisk dawn]

YEA well he's got 700 hours and he's just a god

shouldn't take t his long

[gleaming compass]

10x is being bent it made my game crach cos of lag

[lyric narwhal]

is there a way i can ask if a player is banned or not giving that i have their steam id

[brisk dawn]

appreciate nothing

[lyric basalt]

We are not sharing bans

[vapid zephyr]

!appeal @near shard

[marble mantle]

Hey, @near shard

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[twin berry]

After 2 days on rustoria eu long i take ban evasion

[vapid zephyr]

!appeal

[marble mantle]

Hey, @twin berry

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[twin berry]

Iwill not appeal this is a stupid thing .why i didnt take this ban When I first entered

Why after 2 days

[vapid zephyr]

I thought it was easy?

and everything had a solution?

😄

[twin berry]

Write something understandable

[twin berry]

Then!

[vapid zephyr]

appeal or wait out your ban

[twin berry]

Do I laugh?

I think you are15 old kids

[vapid zephyr]

generally due to staff requirements most of us are 17+

[twin berry]

17+ yes

Kids

[vapid zephyr]

anyways

appeal or wait out your ban

and move to #general please

[twin berry]

From your words I knew this

[hasty glade]

can i talk to an admin

[ancient dune]

regarding?

[hasty glade]

we jus got banned for exxceeding group limit when no one teamed with us?

[jagged escarp]

!appeal

[marble mantle]

Hey, @hasty glade

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hasty glade]

okay i created one any idea how long it takes to get reviewed? i would like to continue playing on my day off if possible

[near halo]

1-3 days usually

[hasty glade]

oh my got banned for no reason and i cant play on my day off now dang. well thanks anyway hope it gets fixed

[dusk dagger]

MOD

I got a blant cheater clip

where send

[toxic shard]

!ticket

[marble mantle]

Hey, @dusk dagger

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[dusk dagger]

Sent

[golden lantern]

yo

what is the cooldown of builder kit zeus 5x rustoria?

[quick bluff]

Eu long down

Admins

Nvm its back thanks!

[hexed nimbus]

Cooldown 90 min after wipe and one time per wipe use. Just click the kit in the store and it will tell you 😂

[golden lantern]

how is it possible that one guy got 26k hqm and like 4 weapons

[quick bluff]

Long been down for too long!

[novel yacht]

us medium is down

[jovial fractal]

admins i need help

[torn heart]

How can we help

[jovial fractal]

was banned for no reason. claimed im hacking

[torn heart]

please make an appeal

[torn heart]

!appeal

[marble mantle]

Hey, @jovial fractal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[jovial fractal]

can i at least know why I was banned? like I wasnt even on the 10X EU. and I was banned 40 minutes ago while I was asleep so this doesnt make sense

[lean citrus]

any admin online ?

[thin plover]

hello

[lean citrus]

can you pull me i want to show you something

[thin plover]

what is it

[lean citrus]

a video for flying hack and turning of my turret

[thin plover]

!ticket

[marble mantle]

Hey, @thin plover

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[thin plover]

here

[lean citrus]

the video is to high i cant put it in the attachment

[thin plover]

just upload it to YT or steamable and put in the ticket

the link*

[lean citrus]

i dont have youtube channel and what is stramable

[thin plover]

To include evidence in an in-game ticket, please use:
A service such as YouTube or Streamable for video evidence.
A service such as Imgur for screenshots.

look it up on google

[lean citrus]

so you wont help me ?

[thin plover]

I am helping you

[lean citrus]

its take less than a minute to see the record

[next meadow]

anyone know why I'm getting this error on eu long after the restart even tought I'm on the discord

[thin plover]

@fossil igloo

you need to talk to him

[thin plover]

and thats why you need to put it in a ticket, I'm not available right now to look at your video and we don't take report off discord

I am trying to help you and guide you on how to make a ticket

[fossil igloo]

DM me @next meadow

[lean citrus]

im trying to make a tcket and its telling me woah slow down

every time im trying to make a ticket i get this massage

[thin plover]

just upload like I said to YT or Streamable and put the link in the ticket

[next meadow]

I did

[nimble mango]

Can an administrator read the tickets because you are banning people who come back with other accounts over and over again because you are not removing their base

I haven't been able to play for 6 hours because of this....

[thin plover]

we don't remove bases as we don't interfere with gameplay

[solemn cipher]

!help

!verify

[marble mantle]

Hey, @solemn cipher

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[nimble mango]

even if this is the third time that cheaters can return to their base as if nothing had happened? Cheaters interfere in everyone's gameplay and you are not doing it to solve the problems ?

[thin plover]

yes we ban them

[lean citrus]

i make a ticket

[lean citrus]

i creat a ticket with the video

[nimble mango]

it's useless since they'll come back in 20 minutes and it takes you 1 hour to ban them so each time I lose 1h30 of play

[dusk dagger]

Hey mod need somne help on a ticket

[thin plover]

what do you mean

[nimble mango]

yeah maybe they need....

[thin plover]

no we're good

[dusk dagger]

Ok , soooo we reported a pretty blatant cheater, and the ticket got close saying we have to report him when he gets online? his whole team switches names and accounts so its hard to know when

[thin plover]

we have to gather our own evidence when we investigate a ticket

we can't just ban because someone say they are "blatant cheater"

[nimble mango]

I just loose 7 hours of gameplay because you take more than 1 hours to ban the same cheater coming back again and again....

[thin plover]

#general as you don't need anymore support 🙂

[nimble mango]

but when the cheater have the same name and live in the same base its not an evidence for you you think someone guess the code and took theire names lmao....

i need support just ban the cheater and after i dont need support...

[thin plover]

we have our own ways to find out, if you believe they are back then make a ticket and we'll look into it

[dusk dagger]

Okayyy i understand that. butttt im struggling to grasp why WE have to be the ones to report them everytime they get on... And no im n oot just saying hes cheating I have a clip of him being blatant

Sorry what im trying to say is they are back but on different aaccounts ect

[nimble mango]

after more than 1 hours for juste checking a steam account and log on in one server....

[thin plover]

again we have to gather our own evidence, 99% of the time we can't use other people clip

[nimble mango]

you don't need more people, you need actual training

[thin plover]

#general last warning

[nimble mango]

Why a warning? I bought your VIP and I can't play half the day because you don't work and I have no right to complain????

[thin plover]

you don't actually need support

[dusk dagger]

Sooooo im just supposed to deal and report as I go? Again i understand you have to gather evidence but whe they get on and off and it take 4 hours to respond to a ticket that will never happen

[open fractal]

i reported a guy and it got closed cause he is off, why not just have it ongoing ? why do i need to resend a cheater appeal etc????????????????

[thin plover]

because they might not comeback for weeks or months

we can't keep a ticket open for a undetermined amount of time

we still look into stuff on our side

sometime we ban people after they are already offline, sometime we can't

[open fractal]

it takes atleast 2 hours for the appeals to be proccessed. so if i download cheats rn and go HAM for 2 hours a day and keep repeating i would never get banned? bad system

[solemn cipher]

!update

[thin plover]

I'm not going to give you details on how we investigate but what you just said doesn't make sense, we would catch you anyway

[solemn cipher]

!verify

[marble mantle]

Hey, @solemn cipher

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[solemn cipher]

Hey Jen, I did all the steps, is there a command I must use to get the verified role?

[thin plover]

I don't think you linked the right discord or steam if you don't have the role

[main raptor]

Do maps get posted anywhere before wipe?

I have vip

[torn heart]

!mapvote

[marble mantle]

Hey, @main raptor

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[modern karma]

im struggling to connect my steam through the website, ive joined the steam group more than once and still nothing, is there something im missing? its only connecting my discord

[torn heart]

Did you type /auth in-game

[modern karma]

i did, and it said just my discord linked

[torn heart]

I misread you message

1 second

Sorry, just wait a little bit, it takes some time to connect

[modern karma]

okay

[low karma]

US rustoria 3x no bps isnt working for me

jacob

the server is broke

@torn heart US 3x no bps isnt working

[thin plover]

what do you mean?

you can't connect?

[brittle egret]

us 3x no bps is not working for me either

[torn heart]

What do u mean by that

like you can't connect?

[brittle egret]

it won't let me connect

I can connect to other servrs, i've tried using different wifis, tried resetting computer, tried verifying game integrity, will let me connect to other servers including other rustoria servers

[dusk dagger]

So basically the whole idea of sending a clip too you guys as “evidence” means absolutely nothing bc you guys have to gather your own? That makes no sense. So is players have to go out of our way to do the investigation, report these cheaters when they’re on instead of admins doin their job?

[thin plover]

I'm not saying your evidence isn't useful, it helps us to have an idea but what you give us can't be the sole reason of why we ban somebody

[dusk dagger]

Which I understand but why do we have to reopen tickets one after another for the same people? I understand what you said earlier about it can take months ect… but the whole group is off and they’re always on… and on the tickets we can’t add more than 1 person on it… so basically you ask us to make a ticket everytime they get on in hopes and admin sees it within the hour too monitor them?

[brittle egret]

@thin plover at this point is it possible the server is blocking me because i'm trying to connect too often? Just wanna know if i should stop trying for now or not.

[brisk dawn]

hahahahaha

that's what you get for pla,ying with a hacker

[thin plover]

yes, if you see them on just let us know, we can't track the thousands of players that we have, we just need that one time when the player is on and an admin is around too to look at the ticket fast

[thin plover]

whats your steam ID?

[dusk dagger]

Fair enough… the hard part is none of us are fat enough to sit their and watch either🤷‍♂️🤣 so do I have to make a new ticket again? Or is it more likely an admit would see it faster in here?

[brittle egret]

@thin plover thank you for looking into it! 76561198019964030

[thin plover]

we don't take report off discord as most of the time when we are looking at reports we are not in discord

[thin plover]

I mean, just if you notice them typing in chat or you run into them somewhere, no need to glue your eyes to them

[thin plover]

whats your disconnect message when you try to connect?

[brittle egret]

@thin plover authentication timed out

[quick raptor]

im get banned for playing with cheater

[thin plover]

did you try to verify your game files

[dusk dagger]

Lmao pretty sure this man just got back on

[brittle egret]

@thin plover Yes and I can connect sucessfully to other rustoria servers. Tried restarting pc etc.

[quick raptor]

I met a man on the beach he offered to play with him I didn't know he was playing with cheat

[brittle egret]

doesn't get past negotiating connection on us 3x no bps

[thin plover]

you haven't joined any other servers with that account you sent me

[thin plover]

!appeal

[marble mantle]

Hey, @quick raptor

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[brittle egret]

@thin plover It gets past negotiating connection at least, but I will try to fully connect to another rustoria server to help troubleshoot.

[plain vale]

Do u need help if so try typing "!hcmds" and u will get a list off help commands

[brittle egret]

looks like @low karma was having the same issue.

[low karma]

i just signed outu of steam and signed back in

maybe it works now

[brittle egret]

let me know if it does please 🙏 @low karma

[low karma]

it doesnt it just says steam auth fail

[brittle egret]

rip

[dusk dagger]

He’s back online resent a ticket

[brittle egret]

@thin plover Yeah i was able to get in game at rustoria us 2x vanilla

Is there any way we can restart the server? There are only 3 people on it, and one is my brother, and it seems like other people are having the same issue.

Tried signing out and signing back in, still won't let me connect.

[brittle egret]

alright well I'm not playing rustoria again, I've been trying to connect for two hours 😂

[gleaming compass]

yo can an admin get on rustoria 10x
cheater called CCZS
made ticket already

[rich barn]

I created a 1x2 base on US main and it disappeared... should I put in a ticket or something? I dont know how it would have disappeared other than an admin despawning it for some reason.

Like I made it and 30 seconds later it was gone, nobody raided it and it had a TC for 27 hours.

[midnight flume]

We do not despawn bases

[rich barn]

That's odd then. I would say it was a rollback, but the server never went down so I don't think it was.

[formal mesa]

LF an admin on 5x solo/duo/trio

[near halo]

Where are the Rustoria US servers based? This is relevant to Exitlag route selection if anyone knows.

[dark radish]

Dallas

@near halo

[high phoenix]

hello it's normal that I got killed at the outpost

on the server rustoria eu long

[tough bane]

Yeah that is intended. If you log out to long at Outpost you will be killed. The system wants to prevent that way that player hide and "safe" their loot there while being offline.

[high phoenix]

how long

[tough bane]

I do not remember the exact time. I am sorry.

[high phoenix]

because I was gone for 5 hours and everything was ruined

[tough bane]

Yeah, I can understand your frustration but this is how it goes. Sorry.

[robust token]

how do i get a cheater banned on [us] Rustoria.com - RTG (unk) Com?

[near halo]

!report

[marble mantle]

Hey, @robust token

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[robust token]

thank you

[dim sluice]

ASAP CHEAT

NUAE

raiding w5

[gleaming compass]

@stiff widget 10x crashed can u fix please

[iron surge]

10x crashed can u fix please

[frigid lynx]

EU or US?

[iron surge]

EU

[gleaming compass]

<@&274971100184576010> <@&415898423460626432> EU 10X CRASHED

@frigid lynx is it being fixed

[frigid lynx]

yes

[gleaming compass]

whoever doing it can u tell em to do a 1 hr rb

needs to happen

or atleast a 30 min rb

[dim sluice]

PLEAAAASE

RAGE CHEATING NUAE US LONG

[gleaming compass]

give dedicated role

sync wants and shoukd get it

[harsh ridge]

@raven bison fix respawn point in rtg eu ffa ak nuke town map

[tough bane]

?ticket

[marble mantle]

Hey, @dim sluice

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[harsh ridge]

i stuck in tabel

all map in rtg have bug

[harsh ridge]

come rtg i cant ticket

@tough bane

admin help

<@&274971100184576010>

[gleaming compass]

<@&274971100184576010> Bro what is this bullshit ? the server has been down for almost an hour and u decide to close it again? What is wrong with u lot

[lost lagoon]

i also have not been able to connect at all since the restart

on the 10x eu

[gleaming compass]

fix ur shit holy dicks

i have never seen this

[lost lagoon]

we were mid raid it was fuckin lit

[gleaming compass]

was fun asf and yk u lot are gay

@lost lagoon U better tell 661 to fuck off or ur gonna end up getting banned for teaming xDD

[ancient dune]

take this argument to dms thx

or just like out of support

[lost lagoon]

lad i dont know who the fuck they are lmfao

[gleaming compass]

fix the fucking server then? its been closed for almost an hour

[ancient dune]

which server

[gleaming compass]

10x eu

[tough bane]

steamid?

[harsh ridge]

CHEATER IN RTGGG

[marble mantle]

Hey, @ancient dune

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[harsh ridge]

ME? OR CHEATER

[tough bane]

cheater, or name

[harsh ridge]

THIS MF die even cheating with 130 hours

[blissful herald]

!report

[marble mantle]

Hey, @harsh ridge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[harsh ridge]

rtg dont have ticket

[blissful herald]

make it on any other server and mention in your ticket its RTG

[harsh ridge]

,,,

no

[blissful herald]

ok

[gleaming compass]

@ancient dune is ur server disfunctional or smth? its been fucked sinse reboot (eu 10x)

[marble mantle]

Hey, @harsh ridge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[ancient dune]

it's being worked on

[gleaming compass]

worked on? they have had an hour to work on it

[ancient dune]

@harsh ridge make a ticket the way you were directed to

[gleaming compass]

its not hard to start the server up

[harsh ridge]

in rtggg i cant

[mint bronze]

any idea on the 5x trio server coming back on

[gleaming compass]

its been down for almost an hour

[gleaming compass]

!ticket

[marble mantle]

Hey, @harsh ridge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[harsh ridge]

stupid im not talking to u

[ancient dune]

do you not think that if it was that simple we would've done it

[tough bane]

Will have a look

[gleaming compass]

who are u talking to? im trying to help u out u fucking dwarf

[harsh ridge]

cheak it fast beffor he quit

[gleaming compass]

its not hard to start the server up

its been down for an hour just start the fucking thing uop

[ancient dune]

bro

it's not an on switch

[gleaming compass]

fuck is it on?

[ancient dune]

there is pretty evidently an issue with it as it hasn't been up for an hour as you said

[gleaming compass]

no its cos of 1 crash / 1 reboot / 1 stupid shitty random server update

[blissful herald]

what high pop servers have you managed? just wondering

[gleaming compass]

vital 10x

[ancient dune]

#general message

[gleaming compass]

so suck it lad

[gleaming compass]

happily when the server is up

[blissful herald]

[mint bronze]

any idea on when US 5x trio will be back up and was the reset a roolback?

[ancient dune]

it's a link to a message you should read...

[gleaming compass]

put server up n ill happily follow the link

[jagged escarp]

Admin gods pls click fingers and make sorvor werk.

[gleaming compass]

see som1 gets it

[jagged escarp]

Click

[gleaming compass]

Click the button " Start Server"
and it will turn the server on

did u know that?!?!?!?

[jagged escarp]

Damn. Can someone pls inform admin there is a start server button

[ancient dune]

🙏 my fault did not think of that

[gleaming compass]

who managing the stupid server update

[mint bronze]

any idea on when US 5x trio will be back up and was the reset a roolback?

[jagged escarp]

Did my click work?

[ancient dune]

in any case as you don't actually need support you can either move to general or be muted

[ancient dune]

hopefully soon, issues updating

[gleaming compass]

when u click start server sure ill happily

[ancient dune]

being worked on 😀

[mint bronze]

ok thank u

[versed crest]

Just mute the moron

[gleaming compass]

now start the fucking thing up so i can finish my online raid

[ancient dune]

thank you for your patience everyone hopefully will be up soon :)

[lyric basalt]

Better to moove to #general

[brave raptor]

what was the hotfix for the servers if i might ask

[ancient dune]

he can no longer do so

[ancient dune]

I'm unsure, likely best to talk to @fossil igloo regarding that

[lyric basalt]

Yeah he didn’t listen

[fossil igloo]

Just some internal stuff, nothing visible to players

[woven frigate]

offline raid you mean you fucking little twink

[mint bronze]

go to general chat

[blissful herald]

!report

[marble mantle]

Hey, @hollow pumice

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[blissful herald]

do not call out possible rule breakers in-game or on discord as then most likly they will stop - of course if they are breaking rules

[gleaming compass]

yo can an admin get on rustoria 10x we are getting teamed on / already made ticket

@blissful herald

[hollow pumice]

I DID

make a ticket an hour ago nobody did shit

[runic marlin]

Please be patient, an admin will get to your ticket soon.

[gleaming compass]

i have a few clips if needed

[runic marlin]

Add them to your ticket please

[gleaming compass]

did ,/ticket add so idk how to see em

[runic marlin]

You can see your ticket and add attachments on our website: https://rustoria.co/support/report

[gleaming compass]

k

[unique rampart]

Hello, can you help me? I have banned at rustoria 5x no bps. Support at rustoria.co said "Hello there, this has been resolved. Please feel free to connect in 15 minutes. Have a wonderful day!" but i'm still ban

[unique rampart]

https://steamcommunity.com/profiles/76561199255683662/

<@&274971100184576010><@&393554009799000064>

[blissful herald]

no need to tag us

DO not log in for 10min and then you can log in

[robust olive]

expand slots to rustoria eu long pls 50 queues

<@&274971100184576010> <@&415898423460626432>

[dark radish]

Its automatic

it will increase if it can

[gloomy canopy]

@dark radishVPN ban 76561198168671712

[unborn nimbus]

vpn bann 76561199245611675

[rotund anchor]

!slots

[marble mantle]

Hey, @robust olive

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[robust olive]

!slots

[marble mantle]

Hey, @robust olive

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[robust olive]

а\

okey

[unborn nimbus]

@ocean thistle vpn ban 76561199245611675

[flat scarab]

I was playing peacefully at home when a family member accidentally disconnected my internet. Subsequently, I haven't been able to reconnect to the server. I don't understand what happened. Could you please help me fix it?ç

[timber verge]

неделю не отвечают на апелляцию что деть хоть объясните за что ?
<@&274971100184576010>

[quick bluff]

Yo does any admin know if you get kicked out of eu long after 30 mins of inactivity?

Pretty please

[runic marlin]

English please

[runic marlin]

!appeal

[marble mantle]

Hey, @unborn nimbus

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[runic marlin]

What message do you get when you try to connect?

[runic marlin]

!appeal

[marble mantle]

Hey, @gloomy canopy

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[flat sparrow]

hey possible for you to check my ticket on website? just a curious question

[runic marlin]

I cannot, only admins can

[flat sparrow]

ah okay

could i copy paste it in here?

[runic marlin]

Errr What is it about?

[flat sparrow]

idk how to check how long my rust game ban has been

i’ll just copy and paste it and see what you think

[timber verge]

They haven’t responded to the appeal for 10 days, please explain why and how long we still have to wait <@&274971100184576010>

[flat sparrow]

hi, i was gamebanned in rust i think 180-190 days ago is there any way for me to check the date since i’m game banned in csgo from 134 days ago? the bans were 60-70 days apart so i think it’s over 180. if there is anyway to check please let me know and if it is over 180 is it okay if i make a new steam account and buy rust? thanks

that’s what i put

[runic marlin]

!steamid

[marble mantle]

Hey, @timber verge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[runic marlin]

Why don’t you go to the banned account and check since it’s yours?

[timber verge]

76561199019636855@marble mantle

[flat sparrow]

it just says info i don’t know how to check the exact day

[runic marlin]

Thank you I’ll forward this to an admin

[flat sparrow]

because i got game banned more recently in csgo about 60-70 days after

[runic marlin]

It’s going to say how many days ago tho

Ah I see

[flat sparrow]

does it say on pc? it’s prolly cuz i’m on phone

[runic marlin]

Nah you may be right

[flat sparrow]

do i just wait till my csgo ban is 180 or

i can provide proof of i have a csgo game ban too

[runic marlin]

But maybe you can see more on pc, I’ve never cheated so I don’t really know

[flat scarab]

say Hacking, I don't know why

[flat sparrow]

i mean i tried google steam so idk

[runic marlin]

!appeal

[marble mantle]

Hey, @flat scarab

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[flat sparrow]

i guess i’ll wait till i get on pc do you think a admin would know how or

[runic marlin]

Yeah probably best to wait for an admins response since they can see more than me.

[flat sparrow]

alright thanks 😊

[runic marlin]

You got a response 5 days ago, please go to https://bans.rustoria.co/ and check

[wraith ibex]

EU SMALL KBP IS CHEATING

ADMINS PLS

i have the clip

[unique dew]

/ticket

[marble mantle]

Hey, @wraith ibex

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[wraith ibex]

guess i'll wait

[lost lagoon]

seems as if the clan plugin has crashed on the 10x

eu 10x

[lyric basalt]

Dont send it here please

[lost lagoon]

maybe all plugins?

[lyric basalt]

its a SCAM

[lost lagoon]

clan is back up thankfully

[timber verge]

oh, I'm sorry, I didn't see it. but I still don’t understand why what kind of hacking did I hack?

Why do they even ban hacking? What can you hack?

[runic marlin]

I don’t know man but if your appeal was denied the decision is final.

[runic marlin]

Aimbot, wallhacks, spider.. list goes on

[limpid turtle]

Hacker on us main

[marble mantle]

Hey, @limpid turtle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[timber verge]

they would call me for an inspection, they would check my computer, I would show the correspondence with Steam support where I tried for 24 hours to regain access to my account, thx Trashy good bay.
Still, I repeat, I was hacked, I made a mistake, I was scammed into a free skin and entered the password from Steam Guard. literally the very next day I regained access through technical support

[next meadow]

Does anyone know what I can do, I've already written with Hoppel, he said I should be unbanned in 5-10, but I'm not yet

so it still says I need to join the discord - hoppel

[ocean thistle]

May I get your steamid?

[ocean thistle]

!steamid

[marble mantle]

Hey, @next meadow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ocean thistle]

I'll be with you in a few moments. Please be patient Thank you

This should be good now. Please wait 15 minutes before connecting

[next meadow]

ty for your help 😄

[ocean thistle]

Per our server rules you do need to wait. May I get both your steamids? The one you are game banned from and the one you are currently playing? You may DM me it if you feel more comfortable that way

[flat sparrow]

i haven’t made another steam account yet i can send you my current one

i just don’t know if it’s over 180 or just under by a few days

[ocean thistle]

It should say on the profile

When you do create your steam account, just come back here so we can verify it's not going to be an issue

I can check for you if you send it :)

[flat sparrow]

i’ll dm you my steam i’d

[runic marlin]

Yes

[flat sparrow]

shidd they couldn’t let like 4 days slide?

[runic marlin]

Did you say this in your appeal

[runic marlin]

No, Hai is helping you now though it seems so better for her to tell you 🙂

[flat sparrow]

yeah she said she would get back to me so i’ll just wait

[gloomy canopy]

@ocean thistlevpnban76561198168671712

[ocean thistle]

!appeal it's not a VPN ban. You need to appeal.

[marble mantle]

Hey, @gloomy canopy

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fiery zenith]

@ocean thistle Hello, I have received a ban from VPN, but when I go to the website where I appeal for the ban, it shows my network error and I cannot log in to that website. What should I do

[ocean thistle]

!steamid

[marble mantle]

Hey, @fiery zenith

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fiery zenith]

@ocean thistle 76561199245611675

@ocean thistle Hello, I have privately chatted with you about the picture of me not being able to log in to the appeal ban website. Please let me know and help me solve it, as the public channel cannot send pictures

[magic drift]

!cancel

[marble mantle]

Hey, @magic drift

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[ocean thistle]

This is resolved. Please try to connect in 15 minutes.

[flat sparrow]

can you respond to dms?

[unreal sail]

.

[flat sparrow]

any staff i can speak to that has a brain ?

[lone hinge]

Just say your issue here. Anyone loking at it can respond rather than waiting for one person

[flat sparrow]

said it earlier both staff spoken too conflict with eachother

one tells me to speak to the other and the other is responding in emoji reactions

[lone hinge]

So what answer are you looking for there? When can you play again on your other account?

[flat sparrow]

yeah

guy is saying i’ll be fine then the other is saying i can’t play anymore

they won’t tell me why i can’t play

[lone hinge]

If you were banned on rustoria, you can't play

[flat sparrow]

practically need to spend 40 dollars to find out why

[flat sparrow]

wasn’t banned on rustoria / any major server

[lone hinge]

The only instances that I remember that disqualify you from appealing a gameban is if you have too many of them / one is too "fresh" / happened on rustoria. I don't know which applies to you or if I have forgotten about one

[flat sparrow]

only have 1 and none happened on rustoria

and it’s over 180 days

[lone hinge]

Nine? Nine what?

[flat sparrow]

meant none lol

auto correct

[lone hinge]

I really don't know. Getting a fresh start is a good thing seeing how you have 3 gamebans already tbf.

[flat sparrow]

they say on the site they only care abt rust game bans

other 2 have no correlation

[flat sparrow]

i don’t play vanilla 👍

.

[noble terrace]

rustoria.co/rules

[flat sparrow]

okay so i need to wait 30 days then?

so why would the other 2 admins not say that LOL

[noble terrace]

It's 180 days since your most recent game ban

So whenever that is + 180 days

[flat sparrow]

yeah rust game ban

[noble terrace]

Correct

[flat sparrow]

yeah it’s been over 180

[noble terrace]

If it's over 180 then you should be fine

[flat sparrow]

can i just dm you? i don’t wanna flood the chat and i can’t send pictures

[noble terrace]

If you send me your Steam ID I can try to check

Yeah that's fine

I might need to add you as a friend first

[flat sparrow]

alright

[worthy stream]

Hi admin !! This is possible to moove vip to another server ?

[gleaming compass]

yo who responded to my ticket about 661 and dublin teaming??

[raven mist]

If used im afraid not

[gloomy epoch]

10x nobp lagginnngnggg

[west mountain]

10x EU lagging hard . buildings are invisible

[tranquil stone]

on us long the missle silo elevators dont work and me and my duo got stuck down here cause this stupid glitch

[tepid kernel]

why dont u just make ticket ? people will camp the door now ..

[unique dew]

#looking-for-group

[flat scarab]

Hello! I have a Ban but I don't know why, can you help me??

[modest junco]

Why are rust+ features disabled for EU long?

[flat scarab]

Hello, some Admin??

I'm banned but it's say 17 months ago :S

I was playing EU medium this morning, and now I can't

I don't play US main

[formal sundial]

I am auto-kicking from the server

[noble terrace]

?steamid

[marble mantle]

Hey, @flat scarab

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[flat scarab]

76561197992993936

[flat scarab]

76561197992993936

[noble terrace]

you can connect in 10 minutes

[flat scarab]

Thanks you very much

[near halo]

yo how do i report someone

[lyric basalt]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

<@&274971100184576010> can we purchase VIP with BTC?

[lyric basalt]

No need to tag admins and no you cannot buy vip with BTC

[near halo]

😦

anything else but PayPal or credit card?

[lyric basalt]

Only those 2 options

[near halo]

yo any way to gift vip?

[plush inlet]

yes when you go to buy vip, it gives a option when you click to buy to purchase as a gift

[timid cedar]

Hey Admins, I was thinking for this upcoming 2x vanilla wipe, am I able to create a safe place for people like a village. With multiple bases in one compound who are all my friends?

Just wanted to make sure if thats sound

[plush inlet]

you are allowed to do that as there is no group limit

For future reference please look into https://rustoria.co/rules/modded

[analog kite]

@noble terrace 76561199381260072

@plush inlet

[plush inlet]

?

[analog kite]

I was banned by steam in error, now unblocked, I hope the server will let me into the game

I did not cheat in any way, but was tested by the eac and is now normal

@plush inlet

hello

[plush inlet]

Please fill out a appeal

!appeal

[marble mantle]

Hey, @plush inlet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[alpine panther]

Admin

[supple bay]

I cant load into rustoria.co us med but I can join every other sever

[alpine panther]

Join EU Main Y10 Found hacker please see Chinses clan use more 1 than people

<@&274971100184576010>

[noble terrace]

!ticket make a ticket please

[marble mantle]

Hey, @alpine panther

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[carmine saffron]

Yeah so umm uhhhhhhh ye basically yyyyy yee yk ummmmmmm

[west wyvern]

server randomly crashed and me and my friend spawned back in and somehow killed ourselfs and lost all our shit we just looted for the past 2 fucking hours

is there anyway to fix this

[tulip belfry]

hello

how do i get god

god kit

[naive kindle]

We apologise for the inconvenience this has caused. Unfortunately we are unable to refund any lost loot/items. We strive to ensure our servers remain stable and will take steps to continue improving this.

[near halo]

think you pay for it, not sure as i dont play modded.

[tulip belfry]

alr

then why you in this dicord server

[near halo]

bcuz this is support not modded channel!

[rough marlin]

Rustoria US Long Cards broken, cant open silo hatch.

[lyric basalt]

You can buy it on website

[carmine saffron]

Bro there is at least 1 crash a day

[cyan storm]

!appeal

[marble mantle]

Hey, @cyan storm

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[steep orbit]

hi can i speak to admin i got banned for playong with hacker please may you let me know his name as i dont know who it was thank you!

[near halo]

!appeal

[marble mantle]

Hey, @steep orbit

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[cyan storm]

can some admins take a word with us ?

[narrow galleon]

appeal

[torn heart]

!appeal

[marble mantle]

Hey, @narrow galleon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lost surge]

Btw the dude banned on rustoria long, here is his discord:
https://steamcommunity.com/id/MAN1234543

[shut geyser]

good job admins, thanks for doing your job so fucking fast. #1 server

[gaunt rapids]

Hello#

[near halo]

hi

[gaunt rapids]

server is down or t

i was raiding with 1000 rockets

[near halo]

they're aware it should be working in 10 min

[gaunt rapids]

with my clan

10 min jeeez

[covert prism]

i cant join rustoria

wtf

who else cant join rustoria eu main

[gaunt rapids]

you guys should host on something strong this isnt the first time the server goes down

[rain rock]

!ticket

[marble mantle]

Hey, @rain rock

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[rancid nova]

¬ticket

!ticket

[marble mantle]

Hey, @rancid nova

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[covert prism]

guys who cant join rustoria eu main

[rancid nova]

i need @west mica

!appeal

[marble mantle]

Hey, @rancid nova

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[west mica]

Sup?

[rancid nova]

i apply for ban

cycling

so tell me how the system works?

[graceful adder]

pls appeal my ban m,y base going decay i insosent

[jagged ruin]

hi. ive been looting the underground on EU main. because of restart my hidden body LOST. i was full of comps. 2 hour of looting. please help. im playing solo

i have not so much time to play today. i need to work yesterday. ive been looting for 2 hours

[near halo]

Sorry man I don’t think admins interfere with gameplay

[near halo]

U wait 1-3 days for a response

[dense marten]

got my base griefed, how do I make a ticket to have someone come help

[near halo]

!ticket

[marble mantle]

Hey, @dense marten

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[abstract locust]

!appeal

[marble mantle]

Hey, @abstract locust

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[main raptor]

Why does Map #1 win every vote on all servers?

[brisk crane]

!ticket

[marble mantle]

Hey, @brisk crane

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[cyan frost]

why does it say on eu long "rust+ features are disabled on this server"???

im gonna @ admin soon

[acoustic cobalt]

!support

[cyan frost]

<@&274971100184576010>

[torn heart]

I'll send it to the devs to take a look

[dull hull]

@fossil igloo i need support

@fossil igloo cheater

dog support -35/10

[native cove]

Please don’t tag staff and regarding a cheater feel free to submit a report either F7 in-game or use our command, follow each step provided below 🙂 hope it helps

!report

[marble mantle]

Hey, @native cove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[acoustic cobalt]

Your support ticket system is broke right now

[lyric basalt]

Why ? What’s the message what you getting ?

[native cove]

Seems like it’s working on my end 🙂

[acoustic cobalt]

An error accoured, I went over this with Jacob

[native cove]

Ah I see, interesting.

[acoustic cobalt]

Tried on 2 different browsers

on 2 different machines

it's acutally a mute appeal

shouldnt be hard to rectify

[native cove]

Depends on the situation:p

Anything can be corrected that is true 🙂

[acoustic cobalt]

someone asked in chat to name a country starts with n and ends with r so I answered the question and was muted

[native cove]

Right

I don’t know if I want to ask what your response was xd

[acoustic cobalt]

the name of a valid country in africa

with only 1 g

[native cove]

Well, problem solved

Unfortunately even though yes you are correct

[acoustic cobalt]

Im sorry but if someone to simply say they are from that country they get muted?

[native cove]

It’s still a mute action. I’m sorry dude I can quickly see how long your mute lasts if you’d like?

[acoustic cobalt]

so answering a question with a valid country name is a mute action?

and that was literally the only context of the conversation..

It is a 12 hour mute

[unborn root]

can i get some help

[native cove]

It’s a difficult subject unfortunately ubi:)

[acoustic cobalt]

its not difficult.

Ni g er and the other one are not the same

they are two different words

[native cove]

My suggestion would be wait out the mute and please be extra cautious for people who have a high tendency to bait others into doing things they shouldn’t :p

[acoustic cobalt]

I'll just quit the rustioria servers.

[native cove]

I’m sorry you feel this way 🙂

[acoustic cobalt]

I'm sorry the world is so soft.

[unborn root]

mr epic can you drag me

[native cove]

Unfortunately I cannot but you can give me some quick detail here and I’ll do my best to help :p

[unborn root]

or help me out i need a mod or dev. of the server

[native cove]

I can help, tell me 🙂

Or I’ll try at least xd

[minor temple]

!steamid

[marble mantle]

Hey, @minor temple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[unborn root]

76561199229641966

[acoustic cobalt]

So @native cove you're telling me there is no way to be unmuted in this situation?

[hollow brook]

hello how do I open a ticket please?

[minor temple]

!ticket

[marble mantle]

Hey, @hollow brook

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[hollow brook]

ty

[unborn root]

i made a appeal. Appeal #d5a477 STEAM ID 76561199229641966

[terse socket]

@unborn root try and get all us unbanned bro i just tried getting on and cant dont even know what happened

[unborn root]

bro allan invited a random to the team when we were sleep im so sorry

he was hacking and got us all banned i was sleep as well

[terse socket]

thats fucked you think theyd un ban the team since we didnt know i litteraly pay for vip this is bs

[unborn root]

im trying to tell them we are legit but its like a higher up thing we probably will have to play a different server if we want to play rust sadly witch i think im going to just quit. 17 days of my life waisted all our progress is gone

the Admins are very cool though I had a chat with one of them dudes a G

so you never know

[near halo]

question, what about rust 2 well, the servers be on there or no

[viral shale]

please help theres these kids like 4 deep that just roofcamp on their base with l9. can you like cover there base in stone highwalls so they stop im on rustoria us small and t[hey have been roofcamping for 2 days not offf their rooof there usually like 3 on it with l9

[near halo]

question, what about rust 2 well, the servers be on there or no

question, what about rust 2 well, the servers be on there or no

[dapper escarp]

is there an admin on rustoria us small by chance that can help me with something

[near halo]

question, what about rust 2 well, the servers be on there or no

[unborn root]

Appeal #d5a477 STEAM ID 76561199229641966

[ancient dune]

rust 2 isnt announced nor has anything really been said about it.

[unborn root]

lol

[ancient dune]

part of the game, as its a vanilla server we wont moderate that

nor do we have a rule against it on our moddeds

[near halo]

So is it gonna come out?

[ancient dune]

it will be reviewed when the admins can 👍

[unborn root]

thanks dad

[ancient dune]

all thats been said about it is a throwaway comment on twitter, no one knows

[near halo]

Damn

[unborn root]

rust is already so good a 2nd one might ruin my life lol

[onyx edge]

Hi ineed help

My account is new but when I enter your server the toll me and kick me

[unborn root]

server is down atm i think

idk im banned for no reason

[onyx edge]

Me to

[unborn root]

well are you ban evading?

[torn heart]

Can you send me your SteamID's?

[onyx edge]

Just i enter the kick me and im new account

[unborn root]

Appeal #d5a477 STEAM ID 76561199229641966

[onyx edge]

Ok

[unborn root]

if your not ban evading then the server is down right now.

[torn heart]

You are gonna have to wait on a response on your appeal

[unborn root]

I made it a hour ago

[terse socket]

zekah were prolly screwed they denied allans

[unborn root]

but i know you guys are busy

[storm zealot]

when i spawn in and go to my bag i get like 4 fps and then disconnect how do i fix

[torn heart]

It can take 1-3 days depending on your banning moderators availability.

[torn heart]

Try verifying your game files

[onyx edge]

76561199553054776

[storm zealot]

how do i do that

[onyx edge]

This my id

[unborn root]

or could be your pc or settings

[onyx edge]

What menu?

[storm zealot]

@torn heart where do i do that

[ancient dune]

BRUH

https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

ok ther

[storm zealot]

thx

[upper mural]

free my boi zekahs fuck random cheaters we invited that shitter to the team for an hour and our wipe is ruined

[onyx edge]

Yes i do that but still kiuk me

[terse socket]

whole wipe hours of grinding gone bc of a stupid cheater

and i wasnt even on lmaooo

[fast marten]

76561199553054776

[terse socket]

dawg shit game

[ancient dune]

not sure why you have decided to admit inviting a cheater however your ban appeals will be reviewed when the admin is available 👍