support

[vivid osprey]

@west micaHow many times have teammates who are considered cheaters been banned and banned for 30 days

[west mica]

Try again please

[sterile juniper]

@west micaWhy does he write that I was banned 3 months ago, but I didn't have the opportunity to get it, since I didn't play on this server

[frail steeple]

Hey

Who can help me

[junior venture]

Anything i could help you with?

[sterile juniper]

why did I get banned

I didn't get any bans minya just kicks the server on cd

why am I kicking further

[west mica]

?steamid

[marble mantle]

Hey, @sterile juniper

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wraith venture]

hey can i get an unban?

[sterile juniper]

76561199214676709

[hexed nimbus]

!appeal

[marble mantle]

Hey, @wraith venture

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wraith venture]

ok

[west mica]

Connect again in 10 minutes. Do not connect until after 10 minutes.

[sterile juniper]

76561199214676709

[frail steeple]

can you check your dm?

[junior venture]

#network-support-old

[frail steeple]

İ created ticket

Pls check

[near halo]

76561198868657995 mistake ban

[sleek drum]

!appeal @near halo

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sleek drum]

please create a appeal

[noble terrace]

not a mistake

is global chat turned off in settings?

[sleek drum]

!ticket @lost juniper

[marble mantle]

Hey, @lost juniper

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sleek drum]

i was gonna ask that too

[noble terrace]

mute global chat is right below that

is it on or off

do /chat

try again to enable

and see if that works

?steamid

[marble mantle]

Hey, @lost juniper

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

can u show me prove pls

[noble terrace]

looks like it's not just you, it's the server

[noble terrace]

no we do not give proof to players

submit an appeal please

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[noble terrace]

yes, it's the server

forwarded to devs

[wraith star]

the time on rust+ on eu long is not the same as ingame.

what could be the issue

[noble terrace]

will forward

[hollow eagle]

Why cant I craft rockets?

[wraith star]

thanks

[hollow eagle]

Why?

[wraith star]

research it

[hollow eagle]

Im on no bps

I dont need to research it

[wraith star]

your missing the items to craft it

[hollow eagle]

Ok

ill check

[slate leaf]

how do i report a hacker?

[wraith star]

https://rustoria.co/support/report

[near halo]

if i send now appeal u can watch him ?

Appeal #94afe2

@noble terrace pls

[rain lion]

Howdy, I bought VIP for Rustoria US Medium but I'm still in queue

Mind taking a look?

[near halo]

we pro stream

@noble terrace Appeal #94afe2 we pro stream

[noble terrace]

Please wait for the banning admin to respond to the appeal

[noble terrace]

the only tickets for that player were made 3 minutes ago, please be patient

also refrain from calling them out by name in a public chat in the future

[wicked sand]

O

mb

[noble terrace]

all good! just makes our job harder lol

[chrome gulch]

where does one report someone for hacking

[noble terrace]

!ticket

well

the bot seems to not be working

please do /ticket in game

[chrome gulch]

rip

[noble terrace]

or go to rustoria.co/support

[chrome gulch]

i have video evidence of someone flying through the ocean and hitting barrels and he killed me can i get someone on my ticket please

can i get support please im in support channel

[noble terrace]

we don't accept reports in Discord, just through our ticket system. but the person you reported was already banned a few minutes ago

[echo lodge]

i got kicked out of us long and now im in queue

[sleek patrol]

why the heck so i get scam beware after i post

[vocal epoch]

dogshit ass server hosting :/

[cedar scarab]

us meduim just went down?

[vocal epoch]

yep

big surprise!

[storm vector]

RAN ON TOP OF THE LINE HARDWARE BUT TORIA IS THE ONLY ONE THAT CRAHSES

RAN ON TOP OF THE LINE HARDWARE BUT TORIA IS THE ONLY ONE THAT CRAHSES

[covert wind]

trufax

[storm vector]

RAN ON TOP OF THE LINE HARDWARE BUT TORIA IS THE ONLY ONE THAT CRAHSES

[dark radish]

Thats just false lol

[vocal epoch]

no

its not lmao

[dark radish]

I was on another server for wipe and it crashed 3 times!

[cedar scarab]

did us meduim go down and when coming back

[covert wind]

not really, only toria soils the bed this often

[storm vector]

NOBODY?

[covert wind]

its pretty much a guarantee

[vocal epoch]

and did they say it was ran on top of the line hardware?

[covert wind]

i do believe they did

[vocal epoch]

this legit the only server i play on that crashes consistently

almost every wipe atleast once it crashes

ATLEAST

[storm vector]

very true

[dark radish]

top of the line hardware does not mean the rust server will never crash lol

[pliant rapids]

most are like 5 times on wipe so dont even

[covert wind]

hmmm, i will even

[vocal epoch]

bro i have played on plenty of servers that do not crash on wipe

[pliant rapids]

yeah 1 pop andy out here

[vocal epoch]

1 pop?

[covert wind]

bahahaha

[dark radish]

Then you clearly haven't as most servers were having issues today xd

[pliant rapids]

yep

[vocal epoch]

well im only playing on one server now arent i

[dark radish]

You are saying only Rustoria has issues though when its just not true

[storm vector]

yeah i play 4 toria servers on force actually

[covert wind]

and we just chose the wrong one

[vocal epoch]

no i have played on other servers that have wiped on force and HAVNT CRASHED ????

[covert wind]

seriously, it IS just toria that crashes this consistantly

[dark radish]

I mean believe what you want

[sinful nebula]

is there going to be rollback for medium?

[vocal epoch]

yeah i mean believe what you want

[cobalt stump]

stfu trial admin sit tf down. server is shit nothing you can say or do that will change it. these clowns get so much money they could have better servers

[vocal epoch]

you can keep saying that other servers dont crash but idk what servers ur playing on but uhhh yeah buddy sure

[covert wind]

better hosting

[storm vector]

asd

[noble terrace]

it's not though

[vocal epoch]

ive played on plenty of other servers that dont crash on force wipe

that are max pop on wipe day

[covert wind]

it really is

[sinful nebula]

is there going to be rollback for medium?

[noble terrace]

it really isn't

[covert wind]

can argue, but facts is facts

[marble sable]

Good night I was playing with my friends and I got banned I'm new to the game

[vocal epoch]

this is the only server ive had that consistently crashes like this

[cobalt stump]

think about what you are saying

[noble terrace]

!appeal

[marble mantle]

Hey, @marble sable

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[storm vector]

theres no defending this it crashes constantly

[sinful nebula]

stop arguing with the retards and answer my actual question?

[noble terrace]

unsure

[marble sable]

hi

[storm vector]

nefahga

[marble sable]

please guys i need help

[sinful nebula]

ok thanks

[covert wind]

yep, and a rollback

[vocal epoch]

HUUUGE ROLLBACK TOO LMAO

[covert wind]

shocked

and teamUI reset

[storm vector]

TEAM RESET

[vocal epoch]

aaaand its still lagging

[storm vector]

GAY

THISSSSS SERVERRRRRRRRR IS SUPERRRRRR GAYYYYYYYYY

[thin plover]

Keep your opinion for yourself next time instead of typing them

[covert wind]

lol

[cobalt stump]

keep your trash server host to your self and maybe he would keep his opinion to himselff

[hollow obsidian]

is the stats for uslong gonna get fixed? @thin plover

[vocal epoch]

nahhh

[blazing plover]

hi im being banned for hacking even though my vac ban was on CSGO more than 2600 days ago

[noble terrace]

!appeal

[marble mantle]

Hey, @blazing plover

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hollow obsidian]

@noble terrace ?

[versed turret]

rtx 4090 and i crashed twice in 2 minutes? is it me or server making me crash

[noble terrace]

leaderboard?

[versed turret]

stats for uslong are fine

[noble terrace]

i am not great at tech troubleshooting but hopefully someone else can help!

[wary garnet]

@noble terrace

made a ticket about a cheater

[noble terrace]

thanks for doing that! someone will get to it ASAP

[wary garnet]

okay nice

[thorny token]

Hard cheater on EU long 1400+ Metre bow kills. Please review tickets ❤️

"Reeeepl"

[dull basin]

@noble terrace

[noble terrace]

?

[dull basin]

move us

to nabrzmialy

[noble terrace]

Nope, just need to talk to your friend

[dull basin]

dawac do nas

kuba

pritiz

[versed turret]

yeah true but 4 of us keep crashing repeatedly

[placid compass]

I thought clan table was supposed to be working now?

[torn heart]

No, they announced a bit ago it wouldn't be coming with this wipe, so we are unsure when it is planned for release!

[placid compass]

it said next force wipe a like a week ago

and I seen some people using it

the content creators using it that are part of the twitch drops which I would assume are playing regular rust rn

[torn heart]

People using it would most likely be people testing it on the AUX Branch of rust, as it was not added in this force wipe

[placid compass]

Okay gotcha

[wary garnet]

@noble terrace made another ticket about another cheater

[noble terrace]

already being looked into 🙂

[vast trellis]

@noble terrace bro

I get a Hacking error when entering the rus

Id. de Steam: 76561199517868461

[void hemlock]

@noble terrace can you look into my appeal when you get a chance, thank you

[thin plover]

No need to tag admins, make an appeal and only the banning admin can review your appeal, it's 1-3 business days

[still pier]

EU MAIN DOWN ?

I just cant get into

[molten flicker]

#general message

[sly ruin]

1

@thin plover I have received the node ban. Please manage to lift it for me

[pseudo zinc]

rustoria hardcore US dont have bandit???

[indigo osprey]

^ cant find it either

[pseudo zinc]

why no bandit on rustoria US hardcore

[sly ruin]

I have received the node ban. Please manage to lift it for me

[blissful herald]

#looking-for-group

[pseudo zinc]

and the outpost isnt combined

[sly ruin]

@blissful herald I have received the node ban. Please manage to lift it for me

76561199129846217

[molten flicker]

No need tag admin, you can appeal your VPN ban through https://bans.rustoria.co/

[arctic thorn]

can i talk to an admin?

who is not to busy right now

I was banned with a group of friends for association and they were all allowed back into the server but I am still perma banned. Can I please talk to someone about this.

[worldly moss]

can i talk to an admin?

[vapid zephyr]

About?

[worldly moss]

My friend played the game with a new account and got 3 days of Steam

But I was suspended for playing with hackers

친구는 핵을 쓴적없는데 어떻게 증명하면 될까요?

My friend has never used a hack, so how can I prove it?

[near halo]

May I get an admins support on a cheater?

Or a mod

I have a clip of it

[worldly moss]

A friend of mine was suspended for 3 days

But I was suspended for playing with hackers

[thin plover]

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[worldly moss]

!appeal

[marble mantle]

Hey, @worldly moss

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

should I still go for making a ticket when its an obvious cheater? like I can show you a clip, if you dont think he's cheating then ill make the ticket, id like to show you please.

[thin plover]

we don't take reports off discord, please make a ticket

[steady fern]

could anyone help me solve this?

[whole abyss]

id token connectinvalidtoken?

[steady fern]

no clue

never seen it before

[whole abyss]

@thin plover ¿

[vivid osprey]

@thin ploverWhat will happen if I am repeatedly connected to ban

How long does it take to reset

[steady fern]

@thin plover problem with ur eu small server

can freely connect to any other server but eu small

[vivid osprey]

@thin ploverPlaying with hacker How long does it take to reset this record? I'm afraid of encountering a scammer again

[fluid sequoia]

Hello, admin my friend has been banned from accessing the server by VPN 76561199221379653

@thin plover

[spice root]

any mods on eu main?

[vapid zephyr]

!appeal

[marble mantle]

Hey, @fluid sequoia

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[keen relic]

how do i see how many hours i got on rustoria?

[vivid osprey]

Please answer my question. I would like to know the consequences of playing with hacker multiple times and how long it will take to play with peace of mind

[keen relic]

why u gonna play with a hacker lmao

[vivid osprey]

They told me they were green players, and we checked each other's steamids

[keen relic]

i dont understand what do you mean?

whats your question whats the problem

[edgy relic]

admin my vpn ban 76561198835582878

[vivid osprey]

It's not that I want to play with the hacker, it's that the hacker lied to me and said he didn't have a problem with it being green play。After I went offline, I went online again and found that playing with hacker didn't tell me anything

[keen relic]

Ah no nothing will happen since you didnt know

and you wouldve already got banned before u went offline so if you dont play with them anymore after u woke up your ok

[vivid osprey]

I am now PLAYING with hacker for 30 days. I'm afraid to do any grouping with anyone now, they're all scammers.

I inquired until the next offense and the account will be banned. But that's something I don't want to encounter, I've checked their steamid every time and it shows no problems

[thorny dune]

Hello there, this should now be resolved and you can connect.

[keen relic]

berch bro

life is roblox

[undone wren]

I am crashing the second I load in. I have reinstalled rust and same thing happens. I have tried several other servers and they are working fine.

EU main

[keen relic]

make sure rust is installed on the main disk

and if the disk is good i had same issue. I bought a new disk my old one was broken and it fixed it

[undone wren]

looks like its working now, its a miracle

[keen relic]

oh ight

[undone wren]

thanks for help tho

[keen relic]

for me it would crash sometimes it depends

np

how i check my hours on rustoria

[near halo]

prolly check your battlemetrics and add all the hours.

[keen relic]

idk how to

[near halo]

Join any server and you should see your steam name in the battlemetrics list if it isn’t private , then you can click on it and find how many hours are on rustoria.

[wintry sparrow]

good morning, I log on to the server and it kicks me from it and writes Disconnected:Hacking, although I haven't even logged on to it before

[keen relic]

3 years ago first seen on us mian w

[near halo]

!appeal

[marble mantle]

Hey, @wintry sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[spice root]

is it posible to know information about 76561199548880168 id on rustoria eu main

he was banned but, his team banned to? or?

i'm sure that he play with a large group

[near halo]

Only an admin can do that I think , if you believe his team should be banned for association feel free to make a ticket

[spice root]

@near halo How should I create a ticket for his group? with his steam id? or?

[near halo]

!report

[marble mantle]

Hey, @spice root

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[spice root]

@near halo i dont know they steam id or nicknames

[near halo]

Just provide the name / steam Id of the person who has been banned in the ticket.

[spice root]

@near halo much thanks ❤️

[near halo]

No problem 🙂

[eager ether]

Hello, I bought a VIP and it doesn’t work for me

EU Long

[vapid pulsar]

why are all deplyables decaying on the servers???????

they are all in the base

[daring remnant]

!vipissues

[marble mantle]

Hey, @eager ether

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[eager ether]

here is my steam 76561198052587437 I don’t understand a little English

[lone hinge]

What language do you speak?

[daring remnant]

make a ticket in https://discord.com/channels/274965952116817920/883058174570135572 and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[prime tide]

коггда рестарт закончится?

[vapid pulsar]

anyone????

[topaz jewel]

ребят а кому писать если забанили по ошибке

[lone hinge]

All deployables must be covered by the building privileges

[lone hinge]

!appealru

[marble mantle]

Привет, @topaz jewel

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[vapid pulsar]

and they are the boxes by my tc are decaying

if u wanna jump on ill show u

[lone hinge]

https://rustoria.co/support/report and make a "GENERIC TICKET"

[vapid pulsar]

its happening on the whole server deployables are decaying

[lone hinge]

Then the ticket is even more applicable

[raven mist]

Server?

[vapid pulsar]

3x no bps i10

[raven mist]

Its in a tc zone right?

[raven mist]

Also 3x eu or us?

[vapid pulsar]

eu just asked everyone else bags gone boxes decaying all deployables

[raven mist]

Will forward to devs

[vapid pulsar]

thanks

[odd pagoda]

Same problem for me my worch bench have dacay and all my box

[obsidian ravine]

Nice server, gg

At this point, the server froze

[boreal yew]

https://media.giphy.com/media/v1.Y2lkPTc5MGI3NjExNjI4NDgwNWUyMjJmZWI2MDQ4NDkyY2Q5ZDNjNTQ5MzFhNGEzZmI2NSZlcD12MV9pbnRlcm5hbF9naWZzX2dpZklkJmN0PWc/jiiFUUfm2PCLf5PwVB/giphy.gif

[obsidian ravine]

https://giphy.com/gifs/48jCQcunSBwaL1SekH

[boreal yew]

https://tenor.com/view/eat-gif-21427723

[remote bolt]

this shit better dont rollback

[chilly siren]

Do not talk in here unless you require support

[remote bolt]

we need support

to fix this shit server

[chilly siren]

#payment-support

then wait

[sterile iron]

fix medium

[daring abyss]

Why does the server always crash?

EU medium

[sterile iron]

bc tis trash

its like 5th time

[remote bolt]

is this shit gonna rollback again

[sterile iron]

was even 20 mins larte on forcew

[sterile escarp]

2nd time we getting fucked by the server while we raid

so nice

[vapid pulsar]

its bad all turrets and workbench at half health

[chilly siren]

We are aware of server crashing just wait until it comeback please

Do not talk here unless you require support

[sterile iron]

ok sry

[remote bolt]

we require support

[raven mist]

We’re on that too

[sterile escarp]

are u aware that ur host is shit?

[vapid pulsar]

are u aware of all deployables decaying in bases ?

[maiden heath]

can u pls change ur fucking host

[daring abyss]

i need play

[remote bolt]

can there be a wipe on toria without issues or

[maiden heath]

is the owner of that host one of ur family member thats why u are using theirs?

[sterile escarp]

are u aware that u kinda dont know how to handle stuff

[fickle dove]

kes orospu çocuğu daha nası işlediğini bilmiyon serverların

[daring abyss]

I have terminal cancer

[maiden heath]

ne diyon lan fakir sik kırığı

usa de neredesin daha onu söyleyecek götün yok

[daring abyss]

Only Rust can relieve my symptoms.

[fickle dove]

fakir olduğum nerden çıktı amına koyduğumun

[maiden heath]

öhöm pardon bilgin

[fickle dove]

kim usada aptal orospu

[maiden heath]

kes fakir piç seni

aq gavatı sen eşini de pazarlıyorsundur kesin

[fickle dove]

türkiyede heryerde evim var amına koyduğumun 7 sülaleni hayatın boyunca çalışmadan yaşatabilirim aq fakiri

[daring abyss]

How long will we wait? Eu medium

[noble terrace]

Guys if you don’t need legitimate help please move out of the channel. We’re aware of medium and are trying to get it back up as quickly as possible.

[daring abyss]

i want play pls

[fickle dove]

ailenin toplam gelirinin kat ve katı kadar vergi ödüyorum aptal piç seni

[maiden heath]

alıcağım fıstığını vurucam kırbacı vurucam kırbacı

[red pier]

laaaag long

[fickle dove]

alıcağım değil alacağım

[maiden heath]

ya kesin öyledir aq malı

[red pier]

so bad eu long

[fickle dove]

türkçe konuşömayı öğren de gel okumamış kafir seni

[red pier]

yes

[maiden heath]

konuşömayı değil konuşmayı

[noble terrace]

Move your conversation to DMs please

[maiden heath]

aq köpkesi seni

[remote bolt]

admins been aware of medium since yesterday before it even wipes

[noble terrace]

Move your conversation to DMs please

[red pier]

buy normal host

[fickle dove]

@noble terrace Yes Mr.

[tiny meteor]

long lag

[real crest]

long down

[alpine flower]

I built base 3 times!!!!!!!!!!!!!!!!!!!

[real crest]

again

[strong estuary]

Eu long gggg

[alpine flower]

medium when fix

[maiden heath]

we are not chatting dude. we are just chilling and asking for a psychologist for Mr.Sezercik since he desperately needs. since this is support channel we are trying to support his mental

[regal drift]

is this lag still caused by forcewipe update or something else?

[fickle dove]

says the one who's been crying since every server crash

[near halo]

eu long wtf

[strong estuary]

Eu long gg

[surreal fulcrum]

eu long lagg

[remote bolt]

whats the move

[regal drift]

who was raiding near arctic on long? props to them xdddd

[sterile escarp]

EU Long x EU Med on lock

[remote bolt]

cuz lagtoria not possible anymore

[upbeat yoke]

eu long lagggggg

[midnight sequoia]

nice eu long guys!!!!

most expensive vip btw

[sterile escarp]

EU Long x EU Med on lock

[near halo]

the servers are ASSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS

[placid sable]

Eu long dead, pls admin stop dowlaning 4k porn

[weak holly]

eu long best server

[chilly siren]

we understand that you guys are upset about the server crashing but please do not talk here unless you require support

[remote bolt]

we require support

[sterile escarp]

i require help

with my mental illness

[sleek drum]

!ticket

[marble mantle]

Hey, @sleek drum

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[dark dawn]

goofy ass servers never playing again

[cyan frost]

700 people require help rn

[dark dawn]

rustafied better

[placid sable]

If the server will be engaged and it will not lie every 30 minutes, then no one will have any questions

[merry osprey]

fix it

[remote bolt]

whats the move cyz toria isnt barable anymore

[alpine flower]

i can't finsh base .i think i will be raid in 1hour .med

[dark dawn]

fix yall damn servers

[slate zealot]

Do we have an option about refund? because of all this lag and crash its just not worth to pay

[sterile iron]

yeah I thought abaut that too

[glad tusk]

what is this you bu VIP and than this shit yesterday server down multiple times and today as well like what

[slate zealot]

Its a shame, nearly 10 euros for a server crash and lag. And that, all day

[alpine flower]

...

[sterile iron]

fr

[glad tusk]

#refund

[sterile iron]

#refund

[brave loom]

#refund

RUSTORIA SERVER SO SHIT CRASH 10 TIME IN 1H ALOOOOOOOOOoooooooooooooooooooooooooooooooooo

[noble terrace]

Don’t spam in here.

[sterile iron]

ok sry

[noble terrace]

Try #payment-support if you have questions about refunds

[glad tusk]

#refund

[raven mist]

Should be fixed now

[brave loom]

afte what

[heavy sparrow]

Shenzyy 2 hours ago server kicked me i waiting 100 queue and kicked again? Can you skip queue??? Its not my problem internet or my pc

[lone hinge]

They won't push you in queue, no matter what

[heavy sparrow]

Nice

I cant nuy VIP becouse im from Russia sanctions

ty Rustoria my wipe just and

I have 2 child and they just dont have food couse i cant play on Rustoria

Help me God of Rustoria

[violet lynx]

I got banned for plucking someone can solve this problem

[vivid osprey]

How many times does playing with hacker get you banned for 30 days?

[chilly siren]

!appeal

[marble mantle]

Hey, @violet lynx

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[violet lynx]

1 time

[brave loom]

6 hours total waiting hours from yesterday to today IN qeue
OMGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG

[noble terrace]

VIP is a reliable way to never wait in queue

[brave loom]

PALESTINE CAN"T BUY VIP

[brave loom]

Payment methods are not supported in my country

Any other solution?

[lone hinge]

Ask someone that has them and perhaps they will pay for you

or move out

[brave loom]

Buy it for me؟

[violet lynx]

why was I banned forever for playing with a cheater?

[lone hinge]

!appeal

[marble mantle]

Hey, @violet lynx

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[violet lynx]

I already wrote in the report

[lone hinge]

Then wait for the response there

[chilly siren]

[violet lynx]

you already an appeal for this ban

[placid sable]

lags long

[merry osprey]

eu long dead+

[violet lynx]

that's what they wrote to me

[upbeat yoke]

log

[placid sable]

Is it really difficult to get such money for advertising and donations to put a normal hosting?

[upbeat yoke]

lag

eu long

[chilly siren]

Admins are aware of the problem do not spam / Talk in this channel unless your require help Thanks you

[slate zealot]

eu long crash again

[narrow sparrow]

EU LONG BIGG LAGG

[chilly siren]

.

[covert wind]

basically "we at rustoria know we suck, stop talking about it"

[slate zealot]

😆

[chilly siren]

That's your opinion but please do not talk in this channel

[slate zealot]

We dont talk, we put ETA of server

[lone hinge]

Do you have any appeals regarding this ban that have been already denied?

[ocean thistle]

Hey there, can I have your steamid so I can look into this for you? Thank you :)

[violet lynx]

76561198205674004

[ocean thistle]

Hey there, I have resolved this for you and you should be able to connect on our servers again in 15 minutes. If you have an issue like this again please submit an appeal https://rustoria.co/support/appeal. Thank you! I hope you have a great weekend.

[dry jacinth]

hey, there is a guy camping in bugged textures in sewer branch on eu long

[ocean thistle]

!ticket please make a ticket thank you

[marble mantle]

Hey, @dry jacinth

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[warm talon]

mute pois gobu :DDDDDDD

donator !!!!!!!!!!

[ocean thistle]

Aware, thank you! Sorry about the issues!

[warm talon]

fuck you admin give vip

[wraith star]

eu long is frozen

[deep lantern]

matti wildaa

[placid sable]

How about getting a normal hosting?

[deep lantern]

blackflex

[tawny panther]

bro

Fix eu long rustoria , this is inappropriate

[ocean thistle]

We're looking into EU Long now. Thank you for your patience while we look into this

[warm talon]

this man has somemuch naked womans touching his dick

[deep lantern]

matti the mover

[warm talon]

VEE🧑 🍆 🥷 MATTI

[tawny panther]

the server is down , we need a rollback , we're mid air with a minichopter

[warm talon]

💦 💦

[wraith star]

sucks to suck

[deep lantern]

veeti poju

[fervent kernel]

does it rollback=

[tawny panther]

🇨🇨

[warm talon]

yes you lose your base 😛

[hearty hornet]

EU LONG DOWN FIX IT HOW MANY TIMES TODAY

[warm talon]

ember

[wraith star]

🇳🇴

what

[warm talon]

😄

[torn heart]

We are aware of EU long and looking into it, if you don't need support please don't spam up this channel.

[sturdy ether]

eu long crashed few times. we lost too many mini heli's and couldn't play. Fix it pls

[ocean thistle]

EU Long is restarting :)

[tiny meteor]

fix lag?

[slate zealot]

GIVE MY MONEY BACK

[silk holly]

luv u

[slate zealot]

i'm poor and i cant play now !

[dull basin]

@ocean thistle will be rollback?

[wraith star]

NO

[weary whale]

H

[torn heart]

Unsure, depends on the last save of the severe, so it could be a few seconds or minutes.

[tough hawk]

server is coing

[real crest]

keep holding mining outpost bot

t1 stuck

[slate zealot]

u mad bro

[tough hawk]

have a nice day bro'

[real crest]

tg

[tough hawk]

joli abdos

[slate zealot]

Kévin ton prénom j'imagine?

[tough hawk]

connecting !

[real crest]

haha t'es qui

[slate zealot]

Demande a ta mere elle me connais bien .

[cyan frost]

129 queue

[tough hawk]

Thanks Support !

[real crest]

haha

[heavy sparrow]

More slots

[narrow sparrow]

goood

[tawny panther]

Good job

mini is gone

thank you for the quality of the server

[narrow sparrow]

noo my game crashed

[onyx vale]

need to report someone

[daring remnant]

!ticket

[marble mantle]

Hey, @onyx vale

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[clear rain]

!appeal

[marble mantle]

Hey, @clear rain

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tiny meteor]

sup

wtf

Why did I get kicked when I took the quest to the ranch? and I'm now 255th in line? what the hell?

[austere quest]

I haven't heard of that issue before. Which server?

[tiny meteor]

long

my friend took it and everything was fine with him, I wanted to take it and was kicked...

[austere quest]

That's the first time I've heard of something like that. I'm not sure what exactly happened, it would be best to report it as a bug using F7.

[tiny meteor]

and now I have to wait for 250 people because of this error?and now I have to wait for 250 people because of this error?

?

Why can’t it be done so that you can log in after 5 minutes of departure?

[clear rain]

Hyoid do you mind check my appeal

[rose island]

Do we have a chance to reach an official about an issue or do we fill out a form?

[tiny meteor]

???

[pliant idol]

i have buy vip eu medium and i have 100 player ahead of me in queue

is normal?

[pastel salmon]

Is it normal to have the base door password fraudulently? I don't know if any authority can help

[hybrid void]

any admins on ?

[pastel salmon]

*by cheating

[torn heart]

What's up

[ocean thistle]

I see you made a payment support ticket, thank you for that! Please be patient until someone from our payment team can resolve the issue for you.

[pallid grail]

US Main is doing eac verify id token again why restart the server if its just gonna break it

[torn heart]

Code raiding is pretty common, as it's just a lot of deidcation as they sit and guess your code, but if you beleive they may be using cheats to assist them please make a report by using /report in-game so we can take a look

[timid trout]

... or /ticket

[pallid grail]

its a server problem lmao im not making a ticket for it its not personal to me your servers need better hosts ...

[ripe merlin]

It's crazy to be banned for something I have nothing to do with

[pallid grail]

this you? @timid trout #general message

[timid trout]

That was a before I was a chat mod, yes.

I know issues can be aggravating, but there are things even out of Rustoria's control. The issue you are relating to has more to do with Steam then Facepunch.

[pastel salmon]

AA15 Cheating X3D - KMS SOON

[timid trout]

@pastel salmon -- have you created a ticket?

It's really the fastest way to get help.

[pallid grail]

funny how it only effects your servers big boy you're absolutely wrong here

[torn heart]

the EAC Token was a server issue, we apologize for the confusion.

It has been fixed now

[pallid grail]

thank you finally someone who knows something

[torn heart]

But, Tinker is also correct, it's a Facepunch issue that has been going on for awhile, and they are still working on a fix as it happens randomly without any prevention we have, the best we can do is fix it as it occurs

So no reason to tell him it's just a Rustoria issue when it's not, it happens to all servers, but is unpredictable so some won't experience it while some will.

[pallid grail]

if its a facepunch issue why does it not effect facepunch servers lmao

[torn heart]

It's a issue with rust as a whole, as I said, it happens randomly with no ability to predict / prevent until it occurs

so Facepunch servers, most likely didn't encounter the issue

ours were unlucky sadly, and are encoutering the issue

[pallid grail]

you don't know what you're talking about but okay 👍

[torn heart]

I've been playing Rust since 2014, and have been Admin on a few offical servers since 2021, I'm quite aware of the issues Rust face, but if you wish to believe I don't know what I'm talking about, I'll let you believe that, I wish you a great day sir!

[pallid grail]

lets not compare pp sizes here , its not that deep you're wrong but have some sort of rust ego

[timid trout]

Anyway @pallid grail, not to be "that guy" but if you don't have support questions, this really should be in #general.

[pallid grail]

i had an issue it's been fixed since i don't know why 5 mins after you have to get the last word in , grow up

[steel marten]

eac blows

[rose island]

Is there a ticket handling time?

[timid trout]

Depends on the type of ticket.

[timid trout]

!ticket

[marble mantle]

Hey, @rose island

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[waxen dove]

/ticket

[marble mantle]

Hey, @waxen dove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[timid trout]

!ticketru

[marble mantle]

Привет, @waxen dove

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/support/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

[waxen dove]

тинкер помоги плз\

[floral latch]

Hi can u open more space for the queau in the main because i had a problem and i was waiting the queau like 4 times and i repair the problem now but is a lot of quau i was waiting for 5 hours until i fix the problem

[timid trout]

We don't offer a queue skip except through VIPs.

[potent bison]

Any admins available

[timid trout]

What kind of issue are you having?

[floral latch]

okey but can u open more slots are 780 in the server can u open at 900

¿?

[potent bison]

Tinker

Can u access payment support ?

[timid trout]

You could try creating a ticket to request it. It's generally automatically controlled though.

[timid trout]

!ticket

[marble mantle]

Hey, @floral latch

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[potent bison]

I do have one already

But I’d say completed

[timid trout]

No, you do that through #payment-support -- only a few select people have access to that.

[potent bison]

It says

Ok

[tough bane]

Is it closed or what is it's last update on it?

[heavy sparrow]

Somebody moderators buy VIP for me i give 10 dollars skin. Im from Russia its impossible buy VIP. Can you help?

[tough minnow]

<@&274971100184576010>

very weird play toria us long

[blissful herald]

!report

[marble mantle]

Hey, @tough minnow

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[blissful herald]

Please do not call out possible cheaters on discord OR in-game, Thank you

[potent bison]

Someone said it should be working fine but it was on the wrong sever

?

[steel marten]

god damn eac is so ass hahasha

plz help 🙃

[near halo]

What to do if i have vac ban on my account?

[raven mist]

We dont moderate vacs

[near halo]

could i remove it somehow from my steam account or smth

or i just have to wait 180 days/buy new acc

[raven mist]

You will need to appeal that ban with steam im afraid, also we dont moderate vac bans, you can play with a vac ban

[near halo]

oh didnt know that

thank you

[eager ether]

help me I can't skip the queue with vip status

[ionic mortar]

#payment-support

[hallow patrol]

come pls

admins

[floral latch]

some admin

can help me when i gonna enter in the server the rust get of

this is a shit i dont know what is the problem i was like 7 hours for enter in the server please can someone help me

[lone hinge]

With what you have provided noone will be able to help you. Get more details, check your PC usages and search on the internet something related to that

[runic viper]

Me and various friends are very laggy on us small, but like its only us from Chile, other people are going fine

[lone hinge]

#network-support-old

[runic viper]

thx im blind

[hallow patrol]

admins help

[lone hinge]

?

[deep kite]

wtf is wrong with the servers?

its crashing every 10 sec

[hallow patrol]

cheater P7, nickname ZZZ kill everyone with m249, P7 china clan

[marble mantle]

Hey, @hallow patrol

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[deep kite]

why is 10x crashing every 10 seconds?

[dry jacinth]

eu long down

[merry osprey]

again

[wraith star]

fix eu long

pls

[deep kite]

its all their servers not just eu long

[sick zodiac]

yok

[woven perch]

Eu long is down

[jade pumice]

EU long is down

[vagrant spear]

why can i never play eu toria servers?

[tawny panther]

so we gonna keep struggling the whole wipe like that?

[vagrant spear]

network ticket has been open for 2 months now, still lagging like crazy only on this server

[tawny panther]

is there any admin in here?

[deep kite]

probably untill there will be less players on the sever

[tawny panther]

...

[potent bison]

are the servers down ?

[nocturne walrus]

i think so

[deep kite]

their up but they crash every minute

[jade pumice]

<@&274971100184576010> Hiii sorry for ping

[blissful herald]

Pinging and then not saying anything is very baaaaad XD

[sick zodiac]

@blissful herald

[blissful herald]

!slots

[marble mantle]

Hey, @sick zodiac

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[blissful herald]

[jade pumice]

Read the chat 🙂 i mean servers are doown 🙂

[wraith star]

when eu lo ng up ?

[woven perch]

<@&274971100184576010>

:>

[sick zodiac]

upps

[tawny panther]

<@&274971100184576010>

[noble terrace]

guys you dont all need to ping us haha

thank you though

we're working on it

[woven perch]

❤️

[wraith star]

est time?

[jade pumice]

okay thanks

[gray lily]

i cant join becuse a conection error but other servers work fine is the server eu long down ???

[raven mist]

Its down atm

[gray lily]

ah okay

[raven mist]

Will be back up soon

[wraith star]

when up

[gray lily]

😄

[raven mist]

Probs a few mins

[fallow tundra]

Can i refund the vip?

[raven mist]

#payment-support

[potent bison]

they dont answer lol

[lone hinge]

There's very few people that do that. They do respond. It takes time

[potent bison]

yeah ik

[lone hinge]

Then don't spread misinformation bruh

[crude anvil]

İm need vip for queue how much @raven mist

[half oriole]

when will eu long be up again?

[lone hinge]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[potent bison]

i bought the vip to play then the sever goes down lol

[raven mist]

Its been force which makes it extra busy

[potent bison]

yeah ik

[raven mist]

We’ll get to you, dw

[hallow patrol]

check ticket

admins

[potent bison]

i did the wrong sever lol

[placid sable]

💩💩💩💩💩💩💩💩💩💩💩💩💩Rustoria rolled down 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

[crude anvil]

Vip infinity ?

[sick zodiac]

1 month

[vital rivet]

Server d zwamel baniwni pls

[bronze flume]

eu long whyy whyy eu long

[potent bison]

yeah same

[nocturne walrus]

bro still not up

[lone hinge]

https://donate.rustoria.co/ Terms of Service 🙂

[placid sable]

player: Why do I always crash from the server and stand in line?
Admin's rustoria: I don't give a fuck

[lone hinge]

Bruh. They do. Nobody's goal is for the server to crash when people want to play

[placid sable]

Taking into account the earnings on these servers, I doubt that the problem is so global that it does not change 2 days in a row

[fervent delta]

FIX RUST+ PLZ

[lone hinge]

Earnings has nothing to do with this

[potent bison]

shenzyyy can u do the payment stuff

[placid sable]

You should go beyond your computer to see life in reality

[crude anvil]

Server coming ?

[placid sable]

nope

server sleeping 😄

[lone hinge]

Just so you know, this is support channel, not #general

[arctic kestrel]

Will there be compensation for the purchased VIP but the server does not work?

[tidal thorn]

Hey, I bought VIP yesterday for rustoria eu Mdeium but it still not works today, im getting in the queue everytime i try to load in. Pls Help

[wraith star]

fix the server bro

[potent bison]

go payment support

they will answer adventually

[lone hinge]

!auth

[marble mantle]

Hey, @tidal thorn

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[mental sun]

wtf

[gleaming compass]

Little bit racist for russians icl (Rustoria 10x eu

[mental sun]

@austere quest

@torn heart

[lone hinge]

!appeal

[marble mantle]

Hey, @mental sun

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[mental sun]

they said i could play

[lone hinge]

Drop the steamID here or just make the appeal, honestly

[mental sun]

https://steamcommunity.com/profiles/76561199183134802/

[remote tide]

Hello!
We have the same issue again on the same StemID

possible to fix again?

76561198012055178 Steam ID

76561198153993977 this steam ID to,o, getting "too many connections from the same IP" EU long

76561197987005906 And this ID 😄

[raven mist]

Taking a look

Eu long yes?

[remote tide]

Yea

[raven mist]

Can u send me the steamids in dms please?

[potent bison]

shenzyyy

[mental sun]

a

@raven mist

[raven mist]

!appeal

[marble mantle]

Hey, @mental sun

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[mental sun]

they said i could play

[raven mist]

I have no idea what or who you are talking about but please appeal

[fossil igloo]

@remote tide should be good for the rest of the wipe now

[remote tide]

Thank you

[finite gull]

Where do I report cheating?

[lone hinge]

!ticket

[marble mantle]

Hey, @finite gull

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

hi could you check

dms

[tender jungle]

Good afternoon, tell me what it means? Writes when logging into any rustoria server, Disconnected: Hacking

[fossil igloo]

Make a ban appeal please

[near halo]

i dont have steam guard rn my dad is not home could you check it from dms pls

atleast what i wrote

[fossil igloo]

I saw it, make a ban appeal

[near halo]

gg

ok

[near halo]

!appeal

[marble mantle]

Hey, @tender jungle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tender jungle]

the ban was not detected
Try connecting to our servers. Your ban may have expired. but in the game ace still writes Disconnected: Hacking

[gaunt wolf]

I made a unban request that got denied a while ago, It's been nearly 300 days since my only gb, can I get unban, it won't let me make a ticket on the website

[ocean thistle]

!steamid please

[marble mantle]

Hey, @tender jungle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[silent jolt]

I keep getting disconnected for hacking but I haven't even loaded in yet

[ocean thistle]

Can I get your steamid too please and I will look into it :)

[ocean thistle]

!appeal please

[marble mantle]

Hey, @silent jolt

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gaunt wolf]

76561199235512210

[tender jungle]

76561198156222781

[ocean thistle]

Give me a few moments to look this please. Thank you!

[gaunt wolf]

np, thank you

[ocean thistle]

I have forwarded this to the banning admin in charge of your case to review your appeal. However, I cannot promise anything will change. If you do not hear back then most likely the ban will remain. Thank you and I hope you have a good weekend

[ocean thistle]

I'm taking a look at this now! Give me a few moments please. :)

[gaunt wolf]

thx, who was the admin?

[ocean thistle]

Unfortunately, I cannot reveal that information

[gaunt wolf]

soooo, this admin might dm me but you can't tell me who it is so I can reply? what? I'm always getting admins to dm me....

[analog pumice]

Can someone check the ticket i made pretty sure there is a guy hard cheating on EU medium on an alt acct

[torn heart]

Please be patient, a few admins are going through reports right now 🙂

[ocean thistle]

Hello there, are you sure you're trying to connect to Rustoria servers?

[tender jungle]

Yes I'm sure

[analog pumice]

Ya nah I understand

Just wanted to alert you guys bc he’s actively fighting

[pallid saddle]

hai are u able to queue skipü been waiting for 9 hrs i beg

[analog pumice]

Usually they go in the base and sit afk but he’s fighting now

Prob be ez to see him cheating rn

[surreal saffron]

Please help me, I can't get any information, it's very bad, I can't enter the game, I'm stuck in the queue, I always play games, I play with my friends, I can't play, please.

[molten notch]

can you kill me please I disconnect inside water and can't reconnect cuz server think Im flyhack lol.

[surreal saffron]

can an admin come to the sound

[ocean thistle]

Can you try to connect RTG?

connect rtg.rustoria.uk:28010

[ocean thistle]

Unfortunately I am unable to queue skip you. I am sorry :(

[pallid saddle]

i cant buy queue skip

[pallid saddle]

aint workin tried 4 times

[near halo]

#payment-support

[ocean thistle]

What error are you receiving from the website when trying to purchase VIP?

[pallid saddle]

it wont let me checkout

[ocean thistle]

What browser are you using?

[pallid saddle]

firefox

[ocean thistle]

Can you try to use a different browser or from mobile?

[pallid saddle]

ye

[ocean thistle]

Thank you, let me know if still won't let you check out :)

[pallid saddle]

ok 😦

[surreal saffron]

bro can you check dm i am turkish and i don't have english language @ocean thistle

I am writing from translation.

pleease

[abstract pawn]

need admin for main support

[ocean thistle]

I have responded to you in DMs

[iron fjord]

i can not report a cheater via website. Creating first ticket gives me: "Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown."

[near halo]

You can create a ticket in game by doing /ticket and then explain the situtation.

if you arent able to log on rn, id suggest using another browser or clearing your cookies in your browser.

[iron fjord]

can i just uplaod it to youtube and send you the link

[ocean thistle]

Yes you may.

[iron fjord]

reporting does not work with brave and neither with firefox

[ocean thistle]

You may provide the link into the ticket :)

[iron fjord]

worked without the video. Link is in info 🙂

[tender jungle]

your link managed to log in to the server, and via connect from the rustoria 2X VANILLA EU website writes Disconnected: Hacking

[pallid saddle]

is there any chance u can open up slots? like 50 so its not overflowing and queue actually moves

[ocean thistle]

Can you try to connect to RTG for me?

[ocean thistle]

No, sadly :( It's dynamic and if it hasn't increased in a while then it's most likely at the max pop

[tender jungle]

Yes I entered

[pallid saddle]

ig im just logging on at 5 in the morning tmrw to actually play the game lmao

[hollow obsidian]

yesa

[ocean thistle]

Trying to get on after daily restart (or a crash) would be the best time if you don't have VIP. 👀

[broken crypt]

Can anyone help me? I haven't logged into the game for a long time, and then the login prompts to circumvent the ban. I only opened the VPN and live streaming software.

[pallid saddle]

thats what i did but ofc my eac didnt work so i needed to restart everything and by the time that was done it was 150 queue again

[ocean thistle]

Which RTG you on?

[marble mantle]

Hey, @broken crypt

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tender jungle]

Yes, I managed to connect, the site says that there is no ban or its term has expired

[ocean thistle]

@tender jungle Hey there, this should be resolved in 15 minutes or so. Thank you for your patience. It took so long because your steamid is 76561198282648152 and not 76561198156222781 (might be your other account)

[zinc gate]

do yall no longer have a hapis server

before it was called rustoria us med but it was hapis

[lapis nexus]

!report

[marble mantle]

Hey, @lapis nexus

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[raven mist]

That was due to medium only being one week instead of 1

2*

[near wharf]

Hello. An error has occurred. When I log into the server, I am almost immediately kicked out for allegedly cheating. but I don’t have cheats and never have. unban please. https://steamcommunity.com/profiles/76561198833087791/

[raven mist]

Should be good to join now

[zinc gate]

so do yall have a hapis server if so what is it called?

[raven mist]

We do not, it was a one time thing

[zinc gate]

alright thank you

[near wharf]

ок, 1 min

[atomic cedar]

how can i create a ticket?

to report a cheater

[raven mist]

!report

[marble mantle]

Hey, @atomic cedar

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[atomic cedar]

ty

[raven mist]

Literally coppied it from the guy above

But no, your ban is legit

Appeal on bans.rustoria.co

[light turtle]

I have, still haven't heard back

[raven mist]

When did you make it?

[near wharf]

Thanks a lot. I was able to come in. good evening!

[light turtle]

on the 6th

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[timid trout]

It can take as long as 3 business days. It's been 2 so far based on being submitted on the 6th.

[light turtle]

so gotta wait till monday for a reply?

[timid trout]

You might, it's usually quicker than that though.

[light turtle]

thank you, appreciate your help

[tender jungle]

I went to this steam id 76561198282648152 on the rustoria website checked the bans, writes the ban was not found, but the error in the game still remained Disconnected: Hacking

[modern stirrup]

can someone help me with my ticket?

im lagging so hard

[raven mist]

Network ticket?

[timid trout]

If you think it might be related to your setup, you could try #network-support-old and someone should be able to help you there.

[modern stirrup]

yes

#1149736041008341152

[raven mist]

I will send a reminder to the network engineer working on it!

[modern stirrup]

thank you ❤️

[cerulean gorge]

@raven mist 10x EU have a lot of isses. If you buy heli in shop and when they come down they just explode. Also the rocks are killing you! TP on me ingame name M1ght

[raven mist]

We’re aware of that and devs are on it

Wdym with the rocks are killing you?

[cerulean gorge]

Come tp on me

[raven mist]

I am not on pc im afraid

[cerulean gorge]

Can we do call?

I can show you

[raven mist]

I cannot atm, can you tell me what you mean with the rocks are killing you?

[cerulean gorge]

When u close to them or trying to go down keep lagging u back back and just kills us

[raven mist]

Do you mean a cliff? Or a cave?

Are you able to make a small clip of it?

[cerulean gorge]

Yeah I can

[raven mist]

Thanks! Send it to me in dms please, if you can upload it to streamable

[snow dirge]

верните деньги за VIP

[timid trout]

@snow dirge, how can we help you?

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[timid trout]

!vipru

[snow dirge]

refund the money for VIP, the server is lagging, especially your admin wrote that you refund the money for VIP

[timid trout]

You can try #payment-support for assistance. One of the requirements is that it hasn't been used though.

[snow dirge]

Hello @snow dirge We've taken a look into this and while we apologise if you encountered some issues, your VIP is still active. As you've used the VIP and our TOS states that we do not offer a refund after a purchase has been used, I won't be able to issue a refund here. I hope you can understand.

[raven mist]

Than theres your answer..

[snow dirge]

but your admin himself wrote that you will return the money for VIP! because of the fact that the server is not possible to play, we spent our time went to raid neighbors and the server just crashed after which we were completely naked without our rockets!

[snow dirge]

I can send you a screenshot of what your administrator wrote.

[raven mist]

If your vip has not been used, sure but you already used it i assume?

[full rover]

how long does it normally take for answer in tickets?

[raven mist]

What kind of ticket?

[full rover]

payment support

[snow dirge]

yes do you want me to send you what your chief administrator wrote?

[full rover]

it has been like 1 hr

idk normal times

[left briar]

how do I report a hacker?

[timid trout]

!report

[marble mantle]

Hey, @left briar

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[left briar]

thank you

[raven mist]

Can take longer, only a few handle those as it include some private information

[raven mist]

Send me a dm of your screenshot

[snow dirge]

ок moment

[raven mist]

[rancid tiger]

I just got charged for vip but I didn’t buy it for this month. Is it recurring? If so can I cancel as I’m not playing this wipe

[raven mist]

!cancel

[marble mantle]

Hey, @rancid tiger

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[neon sail]

where can i send a clip to report cheaters?

to get them banned?

[ocean thistle]

You may attach a link to your ticket https://rustoria.co/support/report

[rancid tiger]

how do I get the one that just renewed refunded? I didn't know it automatically renewed

[ocean thistle]

Please make a ticket in #payment-support :)

[modern stirrup]

@raven mist ?

[snow dirge]

I got a vip, why the fuck am I 200 in line for what I paid money for?

[west mica]

Hey, Unfortantly this can happen. If you make a #payment-support ticket. Our dedicated team will be able to assisit you further.

[modern stirrup]

can someone help me with my network ticket?

[snow dirge]

I already did!

14758

[timid trout]

You said your ticket was for asking for a refund. If it's not working, that's a different issue.

[snow dirge]

It was working yesterday, why isn't it working now?

I was told that you reduced the slots on EU LONG so my subscription doesn't work.

That's why I'm asking for my money back, because I bought air.

[west mica]

The VIP will work regardless to the slots. Our dedicated team will help you as soon as possible.

[modern stirrup]

@west mica can u help me stop lagging ?

im a vip and no one is helping me resolve my issue

im roaming and just lagging every time

[full rover]

Tinker I have the ame issue it is added to my account and no vip q skip

[west mica]

Aslong as you have made a #network-support-old ticket then someone will help you as soon as possible.

[modern stirrup]

this is unaccepteable . im a vip and i have been waiting for a fix for hours

[snow dirge]

When? At this rate, I will never go to your servers again, how can it be that the top 1 server in rasta, just could not set up vip

[raven mist]

The network engineer is incoming

[snow dirge]

I've been waiting in line all day.

[raven mist]

Network issues is totally unrelated from vip stuff

[full rover]

in the same boat

[neon sail]

will i get my stuff back the hacker got banned and it happened this hour

[snow dirge]

when will they fix the vip problem?

[gleaming compass]

shenzyyy why when i spawn a mini in through /s it just blows up instantly??/

[west mica]

This has been raised to our devs to investigate

[vague berry]

Not letting me link to Twitch for points? Everyones saying theirs is different lol i.e some can't link to Twitter / Youtube

[slate jetty]

anyone tryna open up the queue on US long, have only 500 pop on day 2 is subpar

[snow dirge]

when will they fix the vip problem?

[full rover]

when will someone look at my ticket?

[noble terrace]

Slots are not controlled manually. And the pop on day 1 is always going to be the highest point. As time goes on, more entities are on the server, which means to be stable it has to hold less players.

[noble terrace]

Only a small number of admins are able to help with VIP tickets, so they do take longer than normal tickets. We appreciate your patience as they try to work through them.

[tough beacon]

Hello! Im on 10x with my crew, We can't use the "upgrade base function" any clue?

[thin plover]

!ticket

[marble mantle]

Hey, @gloomy epoch

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[full rover]

It has been 2 hrs and no response on my ticket?

[gloomy epoch]

If u see this why u wont do anything?

kinda cringe ngl.

[thin plover]

I'm not at my comupter thats why

[noble terrace]

VIP tickets take more time as there are a small number of people who can actually help with them

[west mica]

Hey, What 10x server are you on? EU or NA?

[vague berry]

Any answer to this my slimes?

[tough beacon]

Tried again now 20 min later it worked!

[gloomy epoch]

Good server, w good admins 3guys cheating on a 10x and nobody cares literally the ticket just getting closed xddd nice supp keep it up.

[full rover]

so how long does it take?

[west mica]

You call out players in discord, in game, Openly tell them you are making a ticket to report them for cheating. Help us help you. What does calling them out achieve other than making them aware you are reporting them

[gloomy epoch]

pm me and i give u video proof

dont close the ticket in 1sec

[west mica]

We gather our own evidence.

You had a response. I suggest next time you dont do the above.

[gloomy epoch]

Okay, good luck then im not gonna play like this on a 10x where peoples going to fun

and 3 ten year old cheating his life off

cuz the admins wont care

[noble terrace]

We do care. A lot. But we can't do our jobs if people are making other players aware that they're being watched.

We're happy to investigate someone you think is cheating, but in order to do so effectively, please don't call them out in chat

[tawdry raptor]

where i can report cheater?

[noble terrace]

!ticket