#support

1 messages · Page 316 of 1

blissful herald
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look above your txt 🙂

keen forge
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no

quartz ruin
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today 20 is eu main down

keen forge
#

dog shit server hosting not even 10x crash that much

quartz ruin
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bad server

proven swan
#

Is it possible to add the Rustoria Eu main bot to any other server?

analog pumice
#

sighhh stop bitching boys

blissful herald
#

guys, this is support channel, so please no bitching or I will lock it

analog pumice
#

server crashes 5 times a day thats normal get use to it

normal geyser
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hopel change admins

blissful herald
analog pumice
#

bul$ is sussy

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dont worry skyline

blissful herald
#

EU main coming back up, so should be a min or two hopefully

analog pumice
#

i shut them up for ya

quartz sphinx
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why disconnect eu main&

#

?

blissful herald
analog pumice
#

bc you smell

keen forge
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now they are transferring server and it will be up in 1 min

quartz sphinx
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stfu

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moron

analog pumice
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^ please go to general chat

stark hill
#

he isnt letting it slide

blissful herald
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its up

keen forge
analog pumice
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^ sick

quick vortex
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nice, i have queue and they were raiding me, what im supossed to do XD

normal geyser
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admins

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we kill like 20 ak kits

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and was rollback

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no1 save aks give us back all aks

quick vortex
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At leasat open all the slots, how im gonna defend my raid now, watching how my queue goes down SLOWLY

stark hill
#

server would lag from too many people joining

cold urchin
#

!appeal

marble mantleBOT
#

Hey, @cold urchin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

analog pumice
#

!APPEAL !BUL#

marble mantleBOT
#

Hey, @analog pumice

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wheat folio
#

how do i like connect the game extra points system with discord so i can get extra points?

marble mantleBOT
#

Hey, @wheat folio

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

peak cliff
#

Hello i cant create CLAN on site its said failed to create clan

lone hinge
raven hazel
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Why can't I log in to the server it says this "Come to discord gg rustoria-prodigy "?

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@stiff widget 76561198126466401 Plz help my)

silk marten
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<@&274971100184576010> is there any way you can help me get out of a glitch?

austere quest
silk marten
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damn bout to lose an inv of stuff because the structure spawn has my teamate stuck in between an open door and a cabinet

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he cant close the door because its a card room door

lone hinge
marsh bone
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@thin plover I NEED YOU

thin plover
marsh bone
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I have a video of a hacker

hexed nimbus
marble mantleBOT
#

Hey, @marsh bone

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

marsh bone
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i made one

thin plover
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then wait for someone to get to your ticket 🙂

south gulch
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when is 10x no bp us wiping?

west mica
normal geyser
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main will be down soon

near halo
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Can someone help me with my game

haughty canopy
#

!ticket

marble mantleBOT
#

Hey, @haughty canopy

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hasty viper
#

any admins i can speak to currently

thin plover
hasty viper
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ban appeal

thin plover
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did you make one?

hasty viper
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sec

marsh bone
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Made a ticket 25 minutes later kids still flying around

stoic hollow
haughty canopy
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ive reported a obvious cheater

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he was banned 36 days ago on a diff game

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has 7 hours past 2 weeks

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and hes been trippling us back to back

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hes been playing for 4 hours and has 73 kills

vapid zephyr
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With a ticket or f7 report

haughty canopy
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both

vapid zephyr
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Alright nice

haughty canopy
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on website and ingame

vapid zephyr
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An admin will look into it as soon as possible

haughty canopy
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hes been ruing the whole airfield area

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thank you

thin plover
haughty canopy
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yes

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he got banned thank you

thin plover
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he's banned already

haughty canopy
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i saw

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dude was soft esping

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started losing fights against us and hard toggled aimbot

vapid walrus
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Why does it say that i cant play bc im hacking even if im not hacking

marble mantleBOT
#

Hey, @vapid walrus

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

opaque rain
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Hello, why eu main does not work rust+

little crest
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hello, check the Aqua player for software, they shoot and calmly see at night along with his teammate

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server EU main

young gazelle
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preacher he just has a better chair than u

little crest
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It's cool, of course, but to shoot headshots from 200 meters, to see at night and at the same time the administration does nothing about it?

vapid zephyr
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make a ticket

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and admins will look into it

little crest
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I'm sorry, but the administration reacts too slowly, I would not write here if someone really gave bans to cheaters, and not to ordinary players

vapid zephyr
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what

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how do you expect them to ban if you dont notify them properly about cheaters

little crest
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reports have already been received from several people on him and his team. What is the problem with checking, I don’t understand this

marble mantleBOT
#

Hey, @little crest

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
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f7 reports or tickets

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because admins dont recieve f7 reports

manic jacinth
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I got a band for no reason as soon as I entered the server

marble mantleBOT
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Hey, @manic jacinth

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

little crest
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as always, the same thing, well, honestly, how to consider appeals so it takes you from 2 days, but how to ban a real cheater with a team, so you generally have to wait a million years, thank you very much 😦

still kelp
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@west mica i got message that i need to come discord and contact you

vapid zephyr
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appeals and tickets are not to be compared

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you cannot expect to have an answer to your ticket if you dont make them properly

west mica
little crest
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Of course, I understand you and your rules, but in this case, the administration should respond to such reports immediately, since the cheater can simply quit the game. You should not hide behind politeness, I have already experienced the "excellent work of administrators'' and there is a very negative work experience, I ask a little - just to respond in time to messages about cheaters, or is it so difficult?

uneven edge
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@vagrant garden help hacker raid base u help now admin?

west mica
# little crest Of course, I understand you and your rules, but in this case, the administration...

I understand you are frustrated but we do have 27 active servers. With 1000s of players all often making tickets and reports. Every report is dealt with high level of care, attention and thoroughness. We do aim to get to tickets as quickly as possible sometimes there can be a small delay but we are humans trying our very best to help the community. If you provide your steam ID or ticket number I can take a look at your report and discuss this further with you, Either via a voice call or DM's.

marble mantleBOT
#

Hey, @uneven edge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

marble mantleBOT
#

Hey, @tropic haven

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

formal sundial
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I get an inscription to contact hoppel , I unsubscribed him , but now he ignores , it 's been a week

noble sky
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hello, whats the command for report cheater ?

vapid zephyr
marble mantleBOT
#

Hey, @noble sky

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

distant kestrel
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it tells me that
It looks like you are right and the account has already been banned

THANKS

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I'm appealing for my ban

sleek drum
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!appeal @distant kestrel

marble mantleBOT
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Hey, @distant kestrel

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

distant kestrel
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it tells me that
It looks like you are right and the account has already been banned

THANKS

vapid zephyr
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send a screenshot to me

noble terrace
marble mantleBOT
distant kestrel
noble terrace
distant kestrel
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THANKS

hazy trail
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i need an admin now

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why all my team banned we dont have no one cheater

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all of us playing 15 hours today to have all

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and some of us have vip purchased

vapid zephyr
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!appeal @hazy trail

marble mantleBOT
#

Hey, @hazy trail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hazy trail
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and now we cannot no one play?

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all wipe to shit cause 1 incompetent admin dont want us?

vapid zephyr
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you can appeal your ban

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and the admin who banned you will review it and come to a decision

hazy trail
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but so we are now all off with all doors open

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banned for what? for do so much gunpowder?

vapid zephyr
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no

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for playing with a cheater

hazy trail
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we dont have no one cheater

vapid zephyr
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get everyone in a call and screenshare

hazy trail
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we all normal guys who plays 12 hours daily

vapid zephyr
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if you got banned for cheating, someone was cheating

hazy trail
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i can think they suposed that cause one is from latino one portuges other spanish

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and the ping always no normal

vapid zephyr
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no

hazy trail
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but bro

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i played 15 hours today farming for raid

vapid zephyr
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get everyone in a call and check the disconnect messages

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one of them will say hacking

thin plover
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Make your appeal and wait for someone to review it 🙂

hazy trail
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a cheater kills all my team and they report him

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and we are the banned

vapid zephyr
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if you dont want to do that, make an appeal

hazy trail
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wtf

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yes wait 3 days on weekly wipe

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its a joke omg

vapid zephyr
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it could be in the next 20 mins

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it doesnt say "wait 3 days"

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it says it can take upyo 1-3 business days

hazy trail
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Standard response times are 1-3 business days but can be more or less based on the situation.

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i want to know what admin was banned us i have facepunch friend who can kick him out of that

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for incompetent

vapid zephyr
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lollll

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My dad works for steam!

hazy trail
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people wasting all day all night for one dumb want to ban us

noble terrace
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If you were banned, it's because there was evidence to do so.

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Please submit an appeal and wait for a response

hazy trail
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go to our base guys all doors open at k 19

vapid zephyr
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it will be the same as when you were banned

hazy trail
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and if we have a cheater in our team they can say to me who is he?

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cause really we dont know we are talking all about that and dont understand

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really bro waste 15 hours today playing

vapid zephyr
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already told you what to do

hazy trail
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we all appeal but they dont answer

vapid zephyr
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I said go into a call

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and screenshare with everyone

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try to load in

hazy trail
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can one admin let a second to respon?

vapid zephyr
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and whoevers screen says "hacking" was cheating

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only the admin who banned you can review your appeal

hazy trail
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all of who are in have playing with cheater

vapid zephyr
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are they just saying that

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or streaming

hazy trail
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streaming screen

noble terrace
hazy trail
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but is so strange. one cheater kill all my team. they report him. and we are the baned

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na i think they dont will answer that days so who want 3 lines of gunpowder can go raid us

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big base at k19

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in main

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and.. we are on team with a neighbor can be he has cheats and his not with us?

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idk bro i only wanna play

vapid zephyr
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didnt jyrcella just dm you

spring bridge
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yo jyrcela

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can i show u all my computer if u want

noble terrace
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We don't do that. Just submit an appeal please.

spring bridge
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i already do

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so u supposed a people is hacking for what?

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i realy dont know where u see im cheating..

noble terrace
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You are currently banned for cheating. When you submit an appeal, the banning admin will review it and either accept or deny your appeal.

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The process can take up to 1-3 business days.

spring bridge
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1 3 days? i cant understand how this server steal in official banning people without arguments, just saying are cheating an ban cause u think that..

noble terrace
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People are not banned without evidence

spring bridge
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give me a evidence so, i real want to see

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realy*

noble terrace
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We don't provide evidence to players for obvious reasons

spring bridge
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yes cause u dont have u just made what u want

noble terrace
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That is not true at all. If we shared evidence with players, then cheaters would know how we caught them and avoid doing it again in the future

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All evidence is stored and reviewed internally when you appeal

spring bridge
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dude thats not real... server banned me for cheating when i dont do shit, when u have alot of them playing here and steal playing...

noble terrace
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We try to ban people who are cheating as quickly as we can.

spring bridge
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and who dont have nothing too, now my team lost a wipe cause of that mistake...

noble terrace
#

Wait for responses to your appeals please ThumbsUporia

spring bridge
#

dude i just refuse to play in a server like that

latent relic
#

yall got a cheater on rustoria us main

vapid zephyr
#

!ticket

marble mantleBOT
#

Hey, @latent relic

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

and please dont call out cheaters in public

latent relic
#

ok

grim bear
#

I GOT BUND

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I got a band for no reason, and the admin replied that I got a Bandad, although I did not get a generic Kim Band only in a RUSTORIA, and I did nothing

#

؟

analog pumice
#

Jycella

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or any admin, guy is hard cheating on eu main and has bans on his accounts to, he just shot me thru a rock

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I madea ticket please look

vapid zephyr
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thats not why...

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did you get an explaination?

analog pumice
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sigh this guy just hacking away

last venture
#

!ticket

marble mantleBOT
#

Hey, @last venture

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

last venture
#

Someone help pls

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! Appeal

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! appeal

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!appeal

marble mantleBOT
#

Hey, @last venture

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

zenith kraken
#

TEAM WHY HAVE I JUST BEEN BANNED FOR PLAYING WITH A CHEATER?

#

76561198840279780

last venture
#

Same bro I’m on his team and we’re banned

red sorrel
#

76561199087453315 was not playing with a cheater?

last venture
#

Do I get banned if I didn’t know I was playing with a cheater

fossil igloo
zenith kraken
#

NICE

last venture
#

Zis bro

red sorrel
#

damm didnt even know

zenith kraken
#

@fossil igloo is it perm?

last venture
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That’s so annoying man he joined us for one day and this happened

fossil igloo
#

It is a 7 day ban unless you have previously been banned, then it may be increased

zenith kraken
#

kk

last venture
#

I only played w them this wipe for like 2 hrs I’m w a new group

zenith kraken
#

u have played 3 wipes

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lol

fossil igloo
#

You can always put in a appeal, but we hold the entire group accountable

fossil igloo
last venture
#

Yes I understand that

last venture
zenith kraken
#

he has been away then logged on for the first time today

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@fossil igloo that kid just joined today bro

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we havent played with him for like 3 wipes

last venture
#

Banned mid brad counter is absurd

zenith kraken
#

he logged on randomly today bro

red sorrel
#

!appeal

marble mantleBOT
#

Hey, @red sorrel

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

last venture
#

This so annoying man

#

!appeal

marble mantleBOT
#

Hey, @last venture

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

zenith kraken
#

!appeal

marble mantleBOT
#

Hey, @zenith kraken

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

last venture
#

Am begging @marble mantle please 😞

#

<@&274971100184576010> anything I can do?

zenith kraken
#

ur dragging it bro just make ur appeal and shutup 💀

last venture
#

lol my bad I Alr appealed I was mid brad counter

zenith kraken
#

shame we was all playing

fossil igloo
#

I just got off, but I will review them tomorrow and see if there is anything that can be done

zenith kraken
#

kk ty hoppel

last venture
#

Alright thanks man appreciate it a lot

zenith kraken
#

even a reduce to like 6 days so we can play force would be super apricated <3

last venture
#

I’m thinking so I can play long ❤️

pure obsidian
#

!appeal

marble mantleBOT
#

Hey, @pure obsidian

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

how do i get unbanned after playing with a cheater?

pure obsidian
vivid tide
#

How do we report a cheater who has the crazy jumps and diagnal running / esp /aim

marble mantleBOT
#

Hey, @vivid tide

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lament vector
#

hi where can i appeal a mute

thin plover
marble mantleBOT
#

Hey, @lament vector

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thin plover
#

same place as ban

#

but select the mute option

last venture
#

Guy using esp on toria main us

thin plover
marble mantleBOT
#

Hey, @last venture

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
crisp wasp
#

<@&274971100184576010> cryoto kid on toria us main running around for an hour aimbotting please ban

#

id-76561199487871952

crisp wasp
#

@thin plover thank you

near halo
#

yo

#

what does kick banned come to discord - chooky mean

jagged escarp
near halo
#

im in here

jagged escarp
velvet sedge
#

can anyone check my ban appeal?

chilly siren
#

?

muted vine
#

can anyone check my ban appeal?

#

can anyone check my ban appeal?

#

can anyone check my ban appeal?

chilly siren
#

The admin that banned you will check when he will be able too

#

do not spam

vapid zephyr
muted vine
vapid zephyr
#

you are spamming

#

for no reason

muted vine
sacred jewel
#

no active admisn on small?

vapid zephyr
thin plover
sacred jewel
#

chaeeter on there

thin plover
marble mantleBOT
#

Hey, @sacred jewel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

muted vine
#

can anyone check my ban appeal?

vapid zephyr
#

do not say this again

muted vine
#

can anyone check my ban appeal?

vapid zephyr
#

byebye

pallid moss
#

what should I do if I log on to the rastoria server and get kicked for hacking?

marble mantleBOT
#

Hey, @pallid moss

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pallid moss
vapid zephyr
#

could be vpn issues

#

you will both have to appeal regardless

pallid moss
#

ok

#

it's not a ban, is it?

vapid zephyr
#

as of now it is yes

#

but you can get unbanned if your appeal is denied

wet pier
#

can someone look at my ban appeal

lone hinge
wet pier
#

my team is getting raided rn 😦

#

can admin check my ban appeal?

maiden anvil
#

Will the main server clan system come out in the next Wife???

signal stag
#

can i speak to an admin please? last time i said something in public chat here the cheaters went offline and you said you couldnt ban them

surreal surge
#

admin

#

report chinese cheat

marble mantleBOT
#

Hey, @surreal surge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

surreal surge
#

server is co eu medium

#

steam ID 76561199542299756

#

76561198035353128

#

two cheater

chilly siren
marble mantleBOT
#

Hey, @surreal surge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

surreal surge
#

@vapid zephyr

#

@vapid zephyr

vapid zephyr
#

what

surreal surge
#

report cheater

marble mantleBOT
#

Hey, @surreal surge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

yeah read that

surreal surge
#

steam ID 76561199542299756
76561198035353128

vapid zephyr
#

no

#

read that

surreal surge
#

OK

vapid zephyr
wet pier
#

can a ban admin check my ban appeal?

vapid zephyr
#

its not an instant thing

#

this typically takes 1-3 business days

#

please be patient in the meantime

wet pier
#

okay

pallid moss
#

thanks for the help, it doesn't fly out now

signal stag
#

@vapid zephyr can i speak to you or another admin? last time i said something in here the cheaters logged off and you said you couldnt ban them now

vapid zephyr
#

yeah? we cant investigate if the cheater isnt playing

surreal surge
#

@vapid zephyr I ALREADY REPORT

vapid zephyr
#

ok thanks

surreal surge
#

FAST PLS

signal stag
#

the cheater is playing @vapid zephyr

#

i dont wanna say in here because last time they saw me message and logged off

#

can i speak to an admin?

vapid zephyr
#

can you please make another ticket @signal stag

#

please stop

#

just wait for an answer to your ticket

surreal surge
#

欧克

signal stag
#

i still have a ticket open on EU 10x

surreal surge
#

ok

signal stag
#

i just want to speak to an admin

vapid zephyr
#

for what reason

signal stag
#

because ive been banned before for way less and i want to check if what they are doing is a way to get around the rules

vapid zephyr
#

an admin wont be able to help you with that

signal stag
#

so i can do what they are doing and cycling members if i just change the clan name?

vapid zephyr
signal stag
#

ok they just got banned

#

thank you very much!

vapid zephyr
#

❤️

signal stag
#

they are scum on that server

vapid zephyr
#

thanks admin in the shadows <3

signal stag
#

ive been in their discord before, they have different teams switching between each other

gleaming compass
#

@thin plover yo we all got banned for team cycling even though we in brand new clan sooo

vapid zephyr
#

hmm

lone hinge
vapid zephyr
#

what a funny turn of events

gleaming compass
wet pier
signal stag
#

its still clan cycling just because you change the name

atomic monolith
#

new clan members

gleaming compass
atomic monolith
#

we left texas to join3 other people

woven frigate
#

yea they always cycle members

vapid zephyr
#

guys

#

please make appeals

#

you know the drill

gleaming compass
#

jenx

vapid zephyr
#

this isnt the first time you have done this

gleaming compass
#

can we vc please ❤️

atomic monolith
#

we texas to join 3 other people

thin plover
#

make an appeal, the banning admin will review, I don't know what happened

atomic monolith
#

!ticket

vapid zephyr
#

not that

gleaming compass
#

can u tell me who banned us so i can contact em

vapid zephyr
#

!appeal @atomic monolith

marble mantleBOT
#

Hey, @atomic monolith

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

atomic monolith
vapid zephyr
#

you contact with the appeal

thin plover
gleaming compass
vapid zephyr
thin plover
#

it's not my ban, I have no say in it at all

gleaming compass
lone hinge
#

I was reading your whole conversation. This aint false lol

wet pier
#

@jagged escarp can u look at my appeal

atomic monolith
vapid zephyr
#

it brings you to the support page of rustoria yes

#

it doesnt display the same info

#

so I didnt want to confuse you

atomic monolith
#

for me it did

#

exacat same page

iron surge
#

ok i did it

atomic monolith
#

excact same info

vapid zephyr
atomic monolith
#

same thing

vapid zephyr
#

like the writing

#

where it says to report a cheater vs to appeal a ban or mute

#

and they are not the same page

#

regardless

#

please just appeal and wait for a reply, thanks :D

atomic monolith
#

they both brought me to the support ticket

#

i have already done it

#

but i cant see the ticket

vapid zephyr
#

click this

#

click the appeals tab at the top

#

and it will show

#

click the appeals tab

atomic monolith
#

done

vapid zephyr
#

and you will see it

#

in here

atomic monolith
#

i see it

vapid zephyr
#

nice

atomic monolith
#

i do

vapid zephyr
vague berry
#

Okay sorry Hokae

gleaming compass
surreal surge
#

Hokae pls they so crazy

gleaming compass
vapid zephyr
#

then the admin is confident in their decision

gleaming compass
#

im not able to defend myself when it gets instantly closed

vapid zephyr
#

if you appealed and they denied it, its final

gleaming compass
#

ok but i should still get to fight it?

vapid zephyr
#

its not a fight lol

gleaming compass
#

im not allowed to fight me appeal?

vapid zephyr
#

its a chance for the admin to review the ban

gleaming compass
vapid zephyr
#

I know, Im saying the info should be in the appeal

#

its not a back and forth conversation

#

its a yes or no from the admin

#

and in your case, and with whatever evidence you provided, the admin decided not to unban you

gleaming compass
vapid zephyr
#

its for the admins to review your ban

thorny dune
vapid zephyr
#

lol

#

what are we arguing over then

gleaming compass
#

it literally says denied for me

#

im looking at it rn

thorny dune
#

Could you DM me a screenshot of that?

gleaming compass
#

right there son

#

ill log out and log back in and if it aint changed

vapid zephyr
#

you sure its the right appeal?

gleaming compass
#

yh im not a spastic

#

alr fixed

#

just had to logout and log back in
also look at asunas appeal he requested

vapid zephyr
#

the banning admin will review it as soon as possible

gleaming compass
#

Yo whever the banning admin is pls move me in waiting for support
just wanna have a convo about it, no shouting or arguements or anything

wet pier
#

i want to talk to a banning admin aswell if possible

vapid zephyr
#

guys

#

please just wait patiently for an answer to your appeal

gleaming compass
#

i aint patient

vapid zephyr
#

it can be in waiting for support if you want

#

but it isnt gonna be you typing constantly in support

gleaming compass
#

i resolve it easier in a vc regardlessly so thats why im tryna vc

vapid zephyr
#

okay then wait in there

#

but no need to constantly type in here

gleaming compass
#

what u think im doin son?

vapid zephyr
wet pier
#

LMAO

gleaming compass
vapid zephyr
#

im not joking

gleaming compass
#

neither am i

vapid zephyr
wet pier
#

BRO I CANT im going to get raided by oc soon lmao

lone hinge
#

you guys being completely obnoxious is not helping resolving your case any quicker

vapid zephyr
#

not you

#

but please

#

be patient

#

its not an instant thing

#

I told you this already

#

speaking constantly in here wont affect your outcome

wet pier
atomic monolith
#

still pending

wet pier
rich pendant
#

Hello, administrator.

raven mist
rich pendant
#

My appeal was blocked, but I didn't cheat. How do we fix this?

rich pendant
#

yes

raven mist
#

Send me your steamid

raven mist
marble mantleBOT
wet pier
rich pendant
#

76561199155134082

raven mist
raven mist
wet pier
#

how can i tell who banned me

raven mist
vapid zephyr
#

hommer cmon

wet pier
#

okay

rich pendant
#

But I didn't cheat in any way

#

If I had cheated, I wouldn't have appealed.

wet pier
vapid zephyr
#

it wont make it faster, I can promise

#

everyone is going to tell you to be patient

raven mist
rich pendant
#

But I didn't cheat in any way or I wouldn't have bought the stock

#

I'm innocent. Please help me

stoic hollow
#

You are guilty

rich pendant
#

But I didn't cheat in any way

#

@raven mist

#

Can you help? How do we fix this

lone hinge
thin plover
#

nothing else we can do, have a good day/night! 🙂

rich pendant
#

Okay, thank you. I just don't think I got banned for cheating, and I'm just wondering where's the fairness

thin plover
#

yes you were indeed banned for cheating, end of the discussion, best of luck in finding another community Okay

blissful herald
#

!appeal

marble mantleBOT
#

Hey, @frosty drum

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

last herald
#

Yo lads, there's an account retailer named 20xglllli on steam. Every friend of his is cheating - I've personally reported about 20+ of them this wipe on EU long (all banned). Ticket #2fb7df I've died to another one of these accounts on medium. I highly suggest any report that lands in with this friend is removed immediately as this is 100% consistent. He's roaming on EU Medium right now

frosty drum
#

Appeal #3c148d can someone help

raven mist
#

Appreciate the report btw!

last herald
#

No probs, just something I've picked up after the massive influx of cheaters this wipe, same scenario with all the accounts just the one friend with the same name

placid quiver
#

eu main down?

keen creek
#

Nah, just you bro

pliant hinge
#

Repair eu main pls

near halo
#

eu main rollback?

vale hinge
#

cant

#

connect

#

Disconnected: Connection Attempt Failed

maiden anvil
#

@jagged escarp What is the reason for the server ban??

#

@jagged escarp Please tell me through Decocode chat. I don’t speak English.

strange sky
#

저 불러달라해봐요

#

저 적당히 할줄은알아서

wet pier
#

@jagged escarp

#

can u please look at my appeal i will very much appreciate it Appeal #a4cab2

raven mist
#

Already told u , only the banning admin reviews your ban

#

No one else

wet pier
#

yea she is the one that banned me

#

i got banned with my friends by her then they talked to her and got unbanned but i was afk while they were doing that so unlucky for me

wintry elm
#

Take your L and leave them alone.

limpid skiff
#

what do you get for boosting the server

chilly siren
marble mantleBOT
tough jewel
#

hey guys my najbor got banned after rustoira eu main restarded for 2 min he ask me to ask here why he got banned

#

its a china name guy

raven mist
#

“A china name guy” hmm

#

Not sure who you are referring to

wooden hatch
#

Disconnected: Connection Attempt Failed

#

x10 eu

fossil igloo
wooden hatch
#

poland

raven mist
#

We’re aware

#

Its being looked into

tough jewel
#

he ask me

tranquil lark
#

why did you remove what i typed it was a legit question?

chilly copper
#

timed out eu main ?

lunar whale
#

yep

queen shard
#

wtf down again, omfg

lunar whale
#

ima quit

#

we cant play tho

chilly copper
#

if u cant manage server dont open its that easy rustoria ?

lone hinge
chilly copper
#

tf are u talking ab dude

tranquil hedge
#

EU MAIN 🫶

chilly copper
#

always down

tranquil hedge
#

He makes sure that we rest)

quartz sphinx
#

why disconnect?

chilly copper
#

dude server sucks always

marble mantleBOT
#

Hey, @grim sky

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

mossy prawn
#

!appeal1

#

!appeal

marble mantleBOT
#

Hey, @mossy prawn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

bitter vigil
#

wtf im connecting to the server and looking at this

heady finch
#

what the flip!!!

tough jewel
#

please here is a hacker kill me all the time on rustoira eu main

#

i dont can play becouse all time killing me with esp

#

and aimboot

noble terrace
#

This is not a VPN ban

marble mantleBOT
#

Hey, @tough jewel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

solemn ridge
#

Where should I write, my VIP does not work

plain stream
#

Hi, i have 2 game bans, but the first one is 460 days old and the other is 140 days old, but both my acc got hackt and the hacker played on them and after i got them back i had the game bans.
So if it still posibel for me to play on your servers, PLS!

steep plover
#

you are a cheater

#

you are not gona play anymore

noble terrace
inner iron
#

bro im stuck inside of a truck at junkyard

#

how I get out

lapis moth
#

could someone please tell me why my vip for toria eu med is not working? 76561198377095756

lapis moth
#

Ty, one moment

iron surge
#

.

dry summit
#

@blissful herald ???

#

banned for what?

blissful herald
marble mantleBOT
dry summit
#

76561199520003815

iron surge
#

Appeal #72fbce
6 hours ago

blissful herald
atomic monolith
iron surge
#

must not be 24hr support

ocean thistle
#

@eternal vessel Hello there, you made your tickets <10 minutes ago, please be patient :)

#

Avoid calling them out in chat/discord. Thank you!

iron surge
#

?

ocean thistle
# iron surge Appeal #72fbce 6 hours ago

Hello there, I do see you have an appeal pending. The banning admin will respond to it in 1-3 business days. Please be patient while you wait for a response. Thank you heartoria

cinder root
#

!appeal

marble mantleBOT
#

Hey, @cinder root

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

iron surge
#

I GUSSE IM REALLY GOING TO HAVE TO TALK TO RYAN ON THE WEEKEND !

iron surge
#

! DID!

raven mist
raw pewter
#

is there any admin free to have a word in dm?

thin plover
#

Hello Jack berch

plush inlet
raw pewter
#

i want to sned a tip but i am unable to report him using the report system since i am not in the server

thin plover
#

Dm me

fossil locust
#

can i buy an unban? I was banned for dale and ive been told I cant even getr unbanned

lone hinge
fossil locust
#

i wasnt even on when i got banned i left my friend habve my acc

lone hinge
#

Read the last part and you'll know the answer

fossil locust
#

do u weanna get slapped

#

who r u

lone hinge
#

Person that is giving you correct answers. You'll not get unbanned as that was the final word. I suggest finding a new community and choose better friends

thin plover
#

he's correct tho, if you were told you cant get unbanned then its the final answer

velvet sedge
#

bro I get banned for playing with a hacker , and when I ask them what hacks the " hacker " was using they don t want to respond . The supposedly " hacker " is my friend and he never used cheats . this is amazing

thin plover
velvet sedge
#

what reasons

thin plover
#

because we would show our cards then, show the stuff we use to catch the stinkers

last venture
#

Could you checkout my appeal I was banned for a pretty silly reason my teammate who I don’t think I’ve ever talked to was hacking apparently

#

Please man

slate orchid
#

all the bans that you give out are not based on anything and they are given out just like that, because the players complain

#

@blissful herald

noble terrace
slate orchid
#

ok, can you show me it?

noble terrace
#

No

slate orchid
#

ghahahahhaahhaahha

noble terrace
#

We don't show evidence to players

slate orchid
#

mmmmhhh interesting

noble terrace
#

No reputable server shows what evidence they have

#

We are not unique

slate orchid
#

i'm just good player and i got ban reason hacking

noble terrace
#

Submit an appeal then please

slate orchid
#

I have already submitted an application, but I was refused, why?

marble mantleBOT
stark cargo
#

can yall give donators extra points on the 5x

slate orchid
noble terrace
slate orchid
#

yes

noble terrace
#

It's a legitimate ban

#

If you appealed and were denied, there's not anything else you can do

stark cargo
#

cuz i feel like we should get extra points for donating

slate orchid
noble terrace
#

Because you were cheating

#

You already were denied an appeal, you can no longer play on Rustoria I'm afraid

slate orchid
#

i banned for cheating 5 months ago and i dont have EAC ban bro

#

i dont have eac

#

because i'm not cheater

noble terrace
#

You are though

#

Best of luck finding another community to play on ThumbsUporia

slate orchid
#

youtubers also get banned on your project for nothing and they don't write a ticket because they know that the answer will be "DENIED"

noble terrace
#

50% of appeals are accepted

#

Regardless, appeal decisions are final

slate orchid
#

as I guess I was refused to unban because I don't have enough hours on my account

noble terrace
#

There is no point in continuing to argue

#

You were banned and your appeal was denied

#

You can no longer play on Rustoria

stark cargo
#

Look Russian man you won’t be unbanned cuz of ur cheats

slate orchid
#

but I will never see the proof, because the administration is not obliged to provide them to the players

#

i'm not russian

stark cargo
#

Get out of here

slate orchid
#

i live in Dagestan

stark cargo
#

Ur not welcome

#

Dirty cheater

slate orchid
stark cargo
#

No

slate orchid
#

i have proofs on all

stark cargo
#

U cheat, go get banned on warbandits now

slate orchid
#

i'm not cheater

#

you can go combat 1v1 with me

noble terrace
#

Stop arguing in the support channel please

last venture
slate orchid
modest eagle
#

hard cheaters us main

#

< 3pump< 3

sleek drum
#

!ticket @modest eagle

marble mantleBOT
#

Hey, @modest eagle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
# noble terrace Submit an appeal then please

This is a legit question and not trying to be a smart ass. If only the banning admin can revoke, this means admins have to either admit they are wrong in the banning process (unlikely to admit) or they are banning without being 100% sure (bad admin skills). Then you do not give any proof or evidence so the person cannot refute it, and you ask for 'proof' but never said what proof entails? Like if someone want to appeal their ban what do you want from them? It seems you are sending them to a admin that already made up their minds and not offering any sort of recourse for the ban. So people open a ticket, only to have the person that made up their minds already confirm their minds are made up. What would you like from open tickets as proof? Game play footage? Then you should at least tell them what footage to record. This whole process makes 0 sense from a quality control/checks and balance point of view.

valid prism
#

Urgently help me I was banned on the server of for cheats and I played without them where should I write to get unbanned?

untold linden
#

!appeal

marble mantleBOT
#

Hey, @untold linden

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

maiden pecan
#

Hi, am I able to report players here?

noble terrace
untold linden
#

@noble terrace

#

i already submitted a ticket can you check the ban for me?

#

i never use any 3rd party software and macros please help me to check the details

lyric basalt
marble mantleBOT
#

Hey, @maiden pecan

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

untold linden
#

how am i hacking

#

with this kdr

#

i cant send the screenshot

sleek drum
#

!appeal @valid prism

marble mantleBOT
#

Hey, @valid prism

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
untold linden
#

aight

valid prism
#

firstly, I was constantly killed for 200 hours and I ate as I survived, I found green tea and started to survive first, lined up in the forest, we were raided, then we were raided again next to the ground, then I rebuilt the house and ran to the gas station, I was deep-throated there, then on the next day i went in green tea was on the net he had already built a house and we started surviving he stole crossbows we ran to the water to recycle and met like he was looted me on easy knocked and he killed him on easy we took revik cartridges crossbows 6 pieces 1 bow and ran home, I studied everything and started farming, my neighbor killed me and I was kicked for playing with a cheater

sleek drum
#

!appealru @valid prism

marble mantleBOT
#

Привет, @valid prism

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

sacred wind
#

!ticket

marble mantleBOT
#

Hey, @sacred wind

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

@jagged escarp yk when u banned our teammate yesterday for ban evading he got banned over 365 days ago and I thought the rule was if you wait 180 days after your banned you can be unbanned

clever jolt
#

@noble terrace We ate time out all of a sudden, is there a problem with the team? 5x eu

near halo
#

And if ur watching us while we play why did u ban us right as we’re recycling and not just wait

clever jolt
#

<@&274971100184576010>

raven mist
#

@clever jolt

clever jolt
#

we still can't connect @raven mist

raven mist
#

Whats the disconnect message?

clever jolt
#

connection attempt failed and time out

raven mist
clever jolt
#

1 error time out me and my team at the same time

raven mist
#

Oh, i see its down atm

#

Will be back in a few mins

clever jolt
#

We are about to lose all of our equipment, can you help me very quickly. @raven mist

raven mist
#

please wait patiently

clever jolt
#

the server just crashes us 😦

raven mist
clever jolt
#

we lost all our items

#

@raven mist

grim sky
#

How can I get a refund for the vip payment?
@raven mist
It says no because one ticket is already open.

raven mist
#

you already have a ticket open

grim sky
raven mist
last venture
#

Bro do they j not look at tickets man

#

I get banned bc of someone im not even associated with and they don’t look

raven mist
shell fulcrum
#

!report

marble mantleBOT
#

Hey, @shell fulcrum

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

This ain’t amazon

#

Ain’t no way it takes y’all business days to check a ticket😭😭😭😭😭

vital moon
#

i need

#

help with streamsniping, if i could just talk to some admin i have so much proof its same snipers that are sniping me on other servers on rustafied ive gotted 1 of them banned 1 time they just been blatantly doing for months

marble mantleBOT
#

Hey, @vital moon

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

blissful herald
last venture
distant belfry
#

any chance i could speak with an admin

#

?

obtuse merlin
#

no

#

skyline can u join main and give me ak

#

pls me beging uuu

#

ok

#

ï added u

pliant rapids
#

does mondey bp wipe if a new item is added with the update?

lyric basalt
obtuse merlin
#

mAARZYY

#

i have question marzy hello§§

distant belfry
#

marzy can i talk to you

blissful herald
distant belfry
#

some shit that happened on main

blissful herald
distant belfry
#

can i just talk to you rq?

#

itll be like 30 secs

blissful herald
#

can't right now, just explain about what it is

distant belfry
#

can i dm it toy ou?

blissful herald
#

sure

lyric basalt
zinc plover
#

my body is stuck under a sunken boat on us main its spawned in me wtf

#

can some admin or mod help me i losing my loot

raven mist
#

Not something we can do im afraid

zinc plover
#

the boat wont despawn its not my fault if the boat spawns in my ass

lyric basalt
blissful herald
#

well EAC only can help you

tough gale
#

How to resolve this error? (disconnect: hacking)

marble mantleBOT
#

Hey, @tough gale

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
marble mantleBOT
#

Hey, @tough gale

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lone hinge
#

First

last venture
#

It would be sick if I get unbanned

#

I’m banned by of a kid who I didn’t even know bruh 😭

#

I’m getting sick of UKN please admins

autumn scroll
#

bro i need to unsubscribe to the montly stuff how do i

marble mantleBOT
autumn scroll
#

ohh okay so i guess i dont get my money back ahah

trail thicket
#

can i switch my US 5x trio kit to the US 5x no BPS server?

blissful herald
lone hinge
void condor
autumn scroll
#

ok

trail thicket
#

used it this wipe? or at all

void condor
#

At all

trail thicket
#

ahh okay thank you

lone hinge
lone hinge
void condor
#

You should have it now

lone hinge
void condor
#

Not sure why that didn't work, works now though

lone hinge
#

Appreciated

odd ivy
#

apparently im banned for playing with an evader how do i appeal this bullshit

native moon
#

!appeal

marble mantleBOT
#

Hey, @native moon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sleek drum
#

!appeal 259458390252716032

marble mantleBOT
#

Hey, @odd ivy

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

iron surge
#

HEY I DID APPEAL ANY UPDATES

vapid zephyr
#

YOU CAN SEE IF THERE IS AN UPDATE ON THE SAME WEBSITE YOU APPEALED ON

odd ivy
#

cuz i stg if i dont get unbanned im gonna go bananas man

vapid zephyr
#

there is nothing we can help you with

#

you need to wait for EAC

native moon
#

Technically he's already in support

sleek drum
vapid zephyr
#

appeal.

thin plover
#

you need to appeal your ban first with EAC as your were GAME BANNED

brave harness
#

I logged into the us medium server and was banned

marble mantleBOT
#

Hey, @brave harness

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

brave harness
#

I can't click on the ban and continue filling out the questionnaire

timid trout
#

You can only appeal once.

clever matrix
#

can you see the "1"?

odd ivy
#

lol

#

bro waited 5 months😹😹

near halo
#

how do i report cheater

jagged escarp
near halo
#

oh

jagged escarp
near halo
#

?

jagged escarp
# near halo ?

Being banned for hacking is permanent. You cannot come back and play on an alt.

drowsy shadow
#

@jagged escarp do u have any idea?

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

drowsy shadow
#

bc were low key getting pissed since we are not able to leave our base without dying to a landmine

agile oasis
#

Hello, there is no way to prevent Rustoria from banning me every 10 days by vpn?

drowsy shadow
#

Im currently playing on Rustoria Medium and theres just a bunch of landmines spawning? Its killed me and my friends so many times and we can't tell if its a person placing or them spawning themselves. Bc were low key getting pissed since we are not able to leave our base without dying to a landmine.

#

@jagged escarp

thin plover
drowsy shadow
#

someone is placign 200 landmines?

#

somehow they keep showing up but nobody is there

thin plover
#

yeah probably, they seem to dont like your group 😅

drowsy shadow
#

yeah but weve been watching for hours

#

and they keep showing up when no one places them

faint sail
#

Necesito soporte de @west mica

thin plover
#

its a vanilla server, landmine wouldn't appear out of nowhere, someone is placing them down

drowsy shadow
#

someoene is really just a sicko

faint sail
#

Me kickeo el servidor y me dice "come to discord" @west mica

faint sail
#

puedo escribir?

#

no hablo inglés

#

no puedo escribirte por privado awz3

sleek drum
#

Únase a la sala de espera de soporte @faint sail

faint sail
#

estoy aquí

sleek drum
#

no habla espanol

faint sail
#

mi ingles es malo

#

escribeme en ingles, puedo usar traductor

west mica
#

dame tu cuenta principal

faint sail
#

el perfil?

west mica
agile oasis
#

Hello, there is no way to prevent Rustoria from banning me every 10 days by vpn?

sleek drum
#

!ticket @agile oasis

marble mantleBOT
#

Hey, @agile oasis

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

agile oasis
#

Thank you

ruby obsidian
#

Was banned for ban evasion, appealed, got denied and now cannot reapply for ban appeal. I was wrongly banned and I am recieving no help. Please, can someone help me?

sleek drum
#

@ruby obsidian if appeals are denied the decision is final

ruby obsidian
sleek drum
#

The Decision Is final and cannot be appealed

lofty snow
thin plover
lament pulsar
#

Hi, how do i create a support ticket?

#

You have 2 cheaters in Rustoria.co 9/2 that have been banned from serveral other servers

marble mantleBOT
#

Hey, @lament pulsar

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lament pulsar
#

ty sir

hushed hill
#

are there any admins on i might have a guy that using ESP

#

but idk for sure

maiden anvil
#

I said feel free to dm me on my ticket.
Who can I DM??

vapid zephyr
#

You said that on your own ticket?

sleek drum
#

!ticket @hushed hill

marble mantleBOT
#

Hey, @hushed hill

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

maiden anvil
maiden anvil
#

ok

indigo mulch
#

@jagged escarp Hello

ruby obsidian
#

I was banned wrongly

#

Is it possible I was banned for using a vpn/proxy?

agile oasis
#

Hello, Any admin that can remove my ban from VPN, please, I can't appeal on the Rustoria page because of a bug, I think. Thanks

marble mantleBOT
ocean thistle
#

Steam id please so I can look into it :) Thank you!

stark cargo
#

5x trio america is down

arctic acorn
#

5x trio america is down

#

5x trio america is down

ruby obsidian
#

Hey, is it possible I was banned for using a proxy/vpn that had a ip that was already banned on your guys servers? I usually use it for surfing the internet and turn it off when playing games.

stark cargo
#

@ruby obsidian if you were denied a appeal then you will be permanent banned, once a decision is made its final.

ocean thistle
#

Oh just read the previous conversation - if your appeal was denied then the ban will most likely remain

ruby obsidian
upbeat raven
#

@arctic acorn is the 5x trio down?

ruby obsidian
#

Using*

arctic acorn
#

yes

ocean thistle
#

We do not ban for VPN

ruby obsidian
stark cargo
#

possibly another account or playing with a cheater @ruby obsidian

arctic acorn
#

5x trio america is down

ruby obsidian
stark cargo
ruby obsidian
stark cargo
ruby obsidian
stark cargo
#

message a higher admin

#

and ask them, im sure they wont mind helping you.

agile oasis
ruby obsidian
thin plover
untold girder
#

I was hoping to see if my account was banned or not, having trouble logging in

thin plover