#support

1 messages · Page 304 of 1

marble mantleBOT
#

Hey, @untold merlin

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

heavy wagon
#

Administrator Administrator Administrator Need help for Ticket #a9153f heartoria rustoriaheart heartoria

raven mist
#

Be a bit patient

heavy wagon
# raven mist you made it 4 mins ago lol

Administrator Administrator Administrator Are you kidding? 😡 😡 😡 The cheater is now running on the server! And then your technical support will give an answer, I QUOTE: " Hi there. "Sicko" logged offline over an hour before you made this ticket, and "yorfgiflspapqj" logged offline shortly after. As such, we are unable to investigate them fully at this time. I've forwarded the accounts to EAC for a scan, but please make another ticket if/when you see them online again so we can come take a look. Thanks for your report!" Administrator Administrator Administrator All People at my team buy VIP , and you can't even respond quickly to a ticket? Bravo Shenzyyy!!! 😡

vapid zephyr
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So you expect us to investigate them sleeping?

raven mist
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Not even humanly possible

vapid zephyr
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His snoring pattern is irregular, he might have aimbot

heavy wagon
normal vessel
raven mist
normal vessel
#

appeal

raven mist
stuck zealot
#

my quene skip doesnt work what should i do?

raven mist
stuck zealot
#

i have 20 days left on it but im still in quene

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?

raven mist
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they'll help you there

heavy wagon
raven mist
#

He killed one player in the 21 minutes

grim swan
#

40/3 stat?

heavy wagon
raven mist
#

We dont ban based on stats lol, anyone could get those stats

grim swan
#

check combatlog? or that so hard for you?

heavy wagon
raven mist
proven mountain
#

i need help admin can you you help me

raven mist
proven mountain
#

if I upload to the server, my loading stops at 0% spawning world and then gives an error

vivid lodge
stuck zealot
#

rip

vivid lodge
#

$10 down da drain

raven mist
stuck zealot
raven mist
#

!gamefiles

marble mantleBOT
vivid lodge
#

I made a ticket

raven mist
proven mountain
worthy stream
#

eu main

rare folio
#

!appeal

marble mantleBOT
#

Hey, @rare folio

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rare folio
#

how to do appeal in discord?

vapid zephyr
#

It’s done via the website

vivid lodge
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I’ve been waiting 20 min and still no one gotten to my ticket

vapid zephyr
#

Tickets aren’t instant

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Many people are submitting tickets, please be patient

vagrant garden
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hello

vapid zephyr
#

hello

rare folio
#

I was banned for cheats, I didn’t use them and didn’t even play on the server at the moment when I was banned, but the appeal was rejected. What should I do now? I can't throw the second appeal!!

low spire
#

crash again

vapid spire
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HOW DO I MAKE A APPEAL

vivid lodge
#

Maybe if the vip got fixed then so many people wouldn’t be making tickets

vapid zephyr
vapid zephyr
#

Only a few select people can view those, so if so, please be patient

vagrant garden
gloomy wind
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where do i report

vapid zephyr
vivid lodge
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Well they be lackin

low spire
#

main gg

raven mist
stuck zealot
vapid spire
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how do i make ticket?

raven mist
marble mantleBOT
#

Hey, @vapid spire

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

modest grail
#

we got banned because of breaking group limit while we were roaming around with a random while out third was offline, i dont understand, we are not able to have a third when one of the clan members is offline?

gloomy wind
#

!report

marble mantleBOT
#

Hey, @gloomy wind

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid spire
#

!appeal

marble mantleBOT
#

Hey, @vapid spire

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

stuck zealot
modest grail
#

we got banned because of breaking group limit while we were roaming around with a random while out third was offline, i dont understand, we are not able to have a third when one of the clan members is offline? i did make an appeal but by the time they answer it its next wipe.

#

how is that breaking the limit when there is not more than 3 of us roaming around or online

raven mist
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it is offline and online players that count

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so yes, you would be 4 in total on the trio server

modest grail
#

i did not know that offline players count too

raven mist
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Its in the /rules that you accept on the start of the wipe

vivid lodge
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Just don’t get caught next time

modest grail
#

so there is nothing we can do here?

raven mist
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i'm afraid not, you'll have to wait until the next wipe

mossy plume
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can i get some headway on my ticket 14318, i got vip and trieed apypal and stripe

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still hasnt kicked in, strip i did 2 hours ago, paypal just now

serene swan
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make me a ticker

zealous sparrow
#

When i get killed by hacker is it possible to get my stuff back?

shut mirage
#

I bought VIP for US Medium and I'm waiting in Queue????

runic marlin
runic marlin
sturdy pumice
#

hello, juste for know 2x Vanilla EU is a no limit or limit to 8 people ?

runic marlin
rotund quiver
#

HELLO, vip is not working and i ahve it WTF is HAPPENING

runic marlin
rocky needle
#

Hello, could you help me check if my VPN is disabled? I used to play this server normally before, but later on, my teammates and I played on the AU server. I plan to play more leisurely on sealong.co this time, but it reminds me that I have been hacked. I have never cheated because I am playing overseas, so I will use VPN. My teammates said this may be because my VPN has been banned. Looking forward to your reply

marble mantleBOT
#

Hey, @rocky needle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

steady yew
#

I bought VIP for US Medium but its not letting me in

mossy leaf
#

^

rocky needle
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Thank you

ornate sentinel
mossy leaf
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@balmy cypress I was told to @ you because you are beautiful and you'd be able to help me with the VIP issue

steady yew
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^

rocky needle
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I have already linked my discord account

narrow plover
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Hi, i bought a vip seat and it still hasnt appied to my account 20 minutes later

runic marlin
mossy leaf
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I did, but people are complaining it's taking forever. I paid 2 days ago.

rocky needle
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Hello, I have already linked my discord. Can you help me check it? Because I have less time to play every day and want to enter the game as soon as possible

runic marlin
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Sorry there is not much more I can do I’m afraid. You are gonna have to wait for the payment support team to look into your tickets, sorry for the inconvenience Sadge

odd ivy
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yo how do i report someone for racism

foggy cliff
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Hello moderation of rustoria, did lucilebehel actually hacking? on rustoria main he got banned, i didnt know him. When will i get unbanned for accosiation?

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and then he blocked me in discord(

vagrant spear
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eu main is the worse server on rust

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can anyone fix EU main?

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even the admins are fed up with this server...

memory leak AGAIN

vagrant spear
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bro, the server is crashing too many times, memory leaks left and right, fucking annoying as shit to play

raven mist
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I mean " even the admins are fed up with this server" , how so?

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Also, theyr constantly working on it, hence why its being restarted instead of letting it crash

vagrant spear
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The admin that restarted the server, the restart message felt so fed up and tired of the way it works, or doesn't work

raven mist
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Its most likely the dev whos handling it that wrote it

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And probably because most of it is out of our control due to the software causing the memory leaks

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and not the actual hardware

odd ivy
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hello? does rustoria not care ab racism?

vagrant spear
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I am not blaming you guys for the server crashing, but also how could it be that specifically just EU main keeps having these issues? all your servers are the same technically, can't you just copy paste another server

raven mist
raven mist
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its completely random

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other communities having the same issues since a few force wipes ago

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its also constantly being worked on together with FP

quaint echo
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700 scrap gone ocz you idiots cant give 1 min to restart

raven mist
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if it crashed you would've lost it anyways, prefer to restart it with a short notice

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for most players to get safe atleast

quaint echo
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yh well some kids has a nasa computer and is already on my body just fun. just unfair

fossil igloo
quaint echo
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legit fully fuck for me now

odd ivy
raven mist
#

only text chat

odd ivy
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but if i send the clip?

raven mist
#

Still, clips can be modified and have been modified in the past

odd ivy
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a medal clip?!

raven mist
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Yes

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We are not moderating it like i said

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Only ingame text chat

vague sparrow
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How long is a doxing ban usually?

fossil igloo
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Permanent

odd ivy
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bruh

vagrant spear
fossil igloo
#

Ive been begging FP to just throw us something so we can help debug the issue but nothing. Other servers are having the same issues

sterile garnet
#

Hi, I have double VIP bought and it’s not letting me load in. Can an admin help? Thanks

zealous sparrow
vapid zephyr
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No

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Admins don’t refund loot

sterile garnet
vapid zephyr
sterile garnet
vapid zephyr
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Double vip?

sterile garnet
# vapid zephyr Double vip?

yes meaning ive bought it twice because its not working and that still hasnt fixed the issue. can you guys push me through the Q until a solution is found? thanks

rain crystal
#

yeah i have same problem and they prolly won’t end up doing shit

sterile garnet
royal barn
#

Anyone encountered this before? "Disconected: Couldn't Download Level: procedural_4500_9ph5kr9xLkS1ekgDfUGbVQ (Cannot resolve destination host)"

ember swan
#

Can i turn off slowcook in furnace on 5x no bps eu

raven mist
sterile garnet
ember swan
#

Can i turn off slowcook in furnace on 5x no bps eu

royal barn
#

We saw your post the first time homie

alpine moon
#

Admin there are many cheaters in eu medium,i ticket but no ban

runic marlin
solemn hull
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Hi! I'm trying to connect myself on rustoria us main and I keep having this error even after restarting my pc. verifying files on steam.... i can join other rust server but not yours...

oak wraith
solemn hull
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verifying files on steam.

oak wraith
#

A lot of times when I have issues with loading into servers that does the trick! I will pass this on to our higher ups and see if they know a resolution.

gloomy anvil
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I purchased VIP 15 hours ago and im in queue lol

oak wraith
solemn hull
gloomy anvil
#

US medium

oak wraith
vapid zephyr
#

!mapfiles @solemn hull

marble mantleBOT
#

Hey, @solemn hull

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

vapid zephyr
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do this

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and verify your game files

solemn hull
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@vapid zephyr I delete everything???

gloomy anvil
#

i bought VIP last night and left work early to hop on but am in queue, opened a ticket and havnt heard back in 20 minutes

vapid zephyr
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no

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the one thatrs giving you issues

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look at the disconnect message, and find the one in the message

gloomy anvil
#

definatly never buying queue for rustoria again

vapid zephyr
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issues can heppen sometimes, someone will gladly help you out

gloomy anvil
#

made a payment support ticket 15 minutes ago

vapid zephyr
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someone will get to it as soon as possible, please be patient

void condor
sage tree
#

how do i make a ticket

torn dew
#

Hello. I was banned on 5x no bp solo duo trio for "teaming more than 3". i played the wipe for about 4 hours and only had a max of 3 on at a time. I realize now that having more than 3 play with me in general (even if its not at the same time) is wrong. It wont happen again. Id like to play the new wipe but I am still banned. Im in no rush as i understand you guys are busy, but i have the server boosted and would really appreciate the ability to play again. Thanks in advance

cobalt valley
marble mantleBOT
#

Hey, @sage tree

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

marble mantleBOT
#

Hey, @torn dew

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

harsh ridge
gloomy anvil
frank marsh
#

Does anyone get this error?

Couldn't download level: procedural_4500_9... (cannot resolve dest host)

void condor
frank marsh
#

It seems like when I download the map from the server I time out

solemn hull
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@frank marsh I got the same issues

gusty depot
#

hacker help

marble mantleBOT
#

Hey, @gusty depot

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

green imp
#

This isnt support related But just wanted to shout out to the staff, for revamping the kit menu!!! Its amazing!!! thank you very much for making life easier!!!! 100/10!

fresh stone
#

ive been muted in global on eu main and didnt say anything bad can someone tell me why

fresh stone
# oak wraith Hm. For how long?

dont know sent one message after i said admin let me have the cheater loot from the cheater that got banned who was door camping me and teammate all day

runic marlin
#

EU Main chat is currently disabled I believe

fresh stone
#

nah people have been chatting

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trashy can i send u a steam id for a guy i know has now logged onto an alt who was just banned for cheating

lethal schooner
#

i need admin

vapid zephyr
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whats up

lethal schooner
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im on the 5 there is a clan called berlin they go buy different names every wipe but there are baddd cheaters

shadow wharf
#

Why have Couldnt download level?How to slove it?

vapid zephyr
marble mantleBOT
#

Hey, @lethal schooner

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lethal schooner
#

the 5x* and i report them every wipe and nothing gets done they always raid me every time

shadow wharf
vapid zephyr
#

trying to work on a fix now

shadow wharf
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ok

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pretty thanks

winter moon
#

Hey i paid for the VIP on monday why i don't have it today ? it's the same serv right ? Eu x2

vapid zephyr
winter moon
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thx

near halo
#

I have 3 days left on my vip, yet 98 ppl in front of me ?

spare apex
#

rustoria us small, why do i have 200 ping on the west coast? server issue or just me? duo also has it.

near halo
#

Just submitted a support ticket!

marble tartan
#

!report

marble mantleBOT
#

Hey, @marble tartan

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sonic iron
#

Hi is sea long server still down?

small flicker
formal oak
#

!report

marble mantleBOT
#

Hey, @formal oak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

royal barn
# vapid zephyr

I'm having the same problem. The file listed in the error msg (The world file I'm assuming) will not be in that folder because it's not able to download. That's the whole issue. It's an issue with US Main because I'm able to connect to all other servers including other Rustoria ones.

swift cedar
#

!kit

winter moon
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Yes

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Nope

rose lion
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i made a payment ticket for vip us medium

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and have not got a response and i need my vip to work

vapid zephyr
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Only a select group of people can view those tickets, and it’s currently night time for almost if not all of them

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Im sure they will get to them as soon as possible

near halo
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They LOVE getting you to buy vip again

rose lion
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it has been 2 hours

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i bought it for last wipe and they never fixed it

vapid zephyr
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I understand, but I can only relay what I know back to you

rose lion
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i rebought it for this wipe and still does not work

vapid zephyr
#

Obviously I am not one of the ones who deal with the payment support, and you have to understand why there is a select group of people who can view them, this is due to the private information that could be present in the tickets, because of the nature of them, only very high ranking and trusted members of the rustoria staff can assist with them

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I am very sorry that it’s frustrating, and I can see where you are coming from, I hope it gets answered fast

eternal aurora
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such as me

vapid zephyr
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We don’t wish to have anyone have these issues, as it doesn’t benefit us or our players, I can assure you that those who are able to respond to them, will do so as soon as possible

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Hope you understand pepeheartoria

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It doesn’t benefit the majority of players, the queue will always be a thing, and it has been for a while, sometimes these issue occur, and we try to deal with them as they arise, I’m sorry this isn’t the answer that you are looking for, but it’s all I’ve got for now

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I doubt it

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!ticket

marble mantleBOT
#

Hey, @pliant schooner

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

And please avoid calling out cheaters in public

near halo
vapid zephyr
#

Im not sure what they are upto, I can only say that it’s middle of the night for most / all of them

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They might be around, not entirely sure

near halo
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VERY unlucky timing

rose lion
#

So there are no U.S. support people

vapid zephyr
#

Again, I’m not sure, the amount that that information is kept secret from those who are not part of the payment support team, is pretty extensive, to safeguard any potential sensitive information

worthy stream
#

an insult of "whore" and "dirty black" is authorized? Can there be a ban for that?
on your server ?@vapid zephyr

chilly siren
worthy stream
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voice chat , i have rec of that

chilly siren
#

We do not moderate voice chat.

worthy stream
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so, if someone tell raciste insult , he can't be ban LOL ??? really ?

near halo
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No Simone can literally just edit the clip and get u false banned if that was a thing

worthy stream
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wtf what is that ?? really ?

vapid zephyr
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We don’t monitor voice chat under any circumstances

near halo
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If I hated someone I could literally just edit a voice over and trim the clip up and send it to an admin and they would get banned for racism . It’s only smart they monitor Chat

vapid zephyr
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Due to the way clips can be altered

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As said above

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If it’s a continuous issue, feel free to mute your ingame voices

worthy stream
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and if i have the clip unedited, on windows screen recording folder, with date etc

near halo
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they still dont care its not hard to fake shit nowadays

worthy stream
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pfff wtf is that

tired zephyr
#

i just made a ticket because i'm in Queue and i paid for VIP. Please FIX

stark cargo
#

i cant link my twitter for some reason

tired zephyr
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I NEED ASSISTANCE

near halo
#

THEY ARE AFK (AWAY FROM KEYBOARD) STAY CALM AND BE EH-AMAZING!

bitter moth
#

Looking or support on a blatant aimbot hacker on US Long, he's ruining an area of the map. Have combat log and video evidence, guy is on a level 0 steam account.

marble mantleBOT
#

Hey, @bitter moth

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

bitter moth
#

Thanks, yeah, I reported....just annoying to see him free roam cheating , hoping to get ahold of an admin asap couldn't be more blatant

tired zephyr
#

Admins. Please look into my ticket. I paid for VIP and i'm still in Queue. This is ridiculous

slate pumice
#

any head mod + available for vc

low halo
#

yooo can I get unban ive been ban for a year + I got ban for making fun of a mod

marble mantleBOT
#

Hey, @tawny condor

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

#

Hey, @open granite

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

nova escarp
#

eu main chat broken apparently

fading flare
#

US Main ping for west coast is crazy rn

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any reasons as to why?

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Any admins know why US main connections are so wonky today?

vapid zephyr
#

!ticket

marble mantleBOT
#

Hey, @meager crypt

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

please make a ticket and an admin will look into it

#

for hacking I assume

nova escarp
pine ledge
#

im getting high ping on main server why

#

!ticket

marble mantleBOT
#

Hey, @pine ledge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

loud dirge
#

@here I bought vip and it isnt working at all for rustoria us medium

#

i even doubled checked on my rustoria account and it is linked to the same steam im using in game same steam id and it expire next month @here

somber vine
#

Can I use the Voice prop pack on the servers ?

austere quest
slate pumice
#

uh

#

someone just told me i want to see a picture of you dead in real life is that muteable or bannable??? like wtf

slate pumice
#

dms

near halo
#

im in waiting i bought vip but i seem to be in queue

magic minnow
#

why didn't i hacking and was kicked me?

lyric basalt
lyric basalt
marble mantleBOT
#

Hey, @magic minnow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

magic minnow
#

why is rustafied kick me?

lyric basalt
near halo
lyric basalt
#

Only few admins can handle payment support tickets so please wait for the response

near halo
#

ok thanks

magic minnow
#

thie URL does not show the record of me being ban,but i can't get into the server to show that i was kicked out

green silo
#

what is this shitty trend with these names like z....

austere quest
magic minnow
vapid zephyr
#

We are not Rustafied

#

This is rustoria

magic minnow
#

this URL SHOW ME ban not found

vapid zephyr
#

Cause you are banned on RUSTIFIED

#

Not RUSTORIA

chilly siren
vapid zephyr
#

Marzy told you this earlier

magic minnow
#

aokok im eyes is dad

vapid zephyr
#

My eyes are dad too sometimes

chilly siren
#

eyes dad ThumbsUporia

magic minnow
#

bad

gaunt oak
vapid zephyr
#

Or YouTube

#

And if it’s an image, upload it to imgur first

#

It won’t accept raw files

gaunt oak
amber mountain
#

I got this error trying to join the server

vapid zephyr
marble mantleBOT
#

Hey, @amber mountain

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

nova escarp
jovial dome
#

ticket

nova escarp
#

its 1am go sleep

dusky imp
#

When does eu medium restart

tough bane
near halo
#

Why is global chat turned off on EU MAIN?

#

Its back.

true fossil
#

I can't connect to the EU Medium server. reason: Disconect Hacking.
I don’t understand why I was given a ban, I want to file an appeal. can you check my steam id, maybe it's a bug 76561199482851286

marble mantleBOT
#

Hey, @true fossil

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

stray swan
#

I have a problem logging in to the server, it gives the same error (procedural__4250_OPTdWTYzyEeAXN9Y0lrMhg), I was advised to delete this file, but nothing helps

near halo
#

Hi, is this a Linux friendly server?

true fossil
#

check someone Appeal #5d8487 pls

uncut marsh
#

report cheating

marble mantleBOT
#

Hey, @uncut marsh

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

uncut marsh
#

76561199109782031,EU MED CHEATING

true fossil
#

who banned 76561199482851286 check pls

rose thunder
#

Hello i need support, got banned by hack? there is something wrong

runic marlin
marble mantleBOT
#

Hey, @uncut marsh

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

runic marlin
marble mantleBOT
#

Hey, @rose thunder

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rose thunder
runic marlin
rose thunder
#

its a quick question that would probably make me understand why i got banned

runic marlin
rose thunder
#

i got banned by hack, i was doing a attack heli glitch i saw on a youtube video

timid shale
#

don't exploit, its simple

rose thunder
#

well im sorry i didnt know it was an exploit. and it happened occasionally i didnt intend to do it

bold lotus
rose thunder
#

is there anyway i can get unbanned?

runic marlin
bold lotus
#

eu main hacker

runic marlin
marble mantleBOT
#

您好, @bold lotus

如果您要举报违规玩家,请使用以下方法:
- 使用我们的举报网站 https://rustoria.co/support/report,并请附上任何与之相关的信息
- 请在游戏公屏输入 /ticket,并包含违规者的ID以及具体违反了什么规则

如果您想要在举报中提交证据,请使用以下方法:
- 如果需要提交截图,请上传至Imgur或者类似的网页并将链接附入您的举报。
- 如果需要提交视频证据,请上传至YouTube或者其他视频网站并将链接附入您的举报。

如果您被服务器封禁并且想申诉,请在Discord频道输入 !appealCN

rose thunder
#

i did, but i really needed to get back in, will it be possible?

runic marlin
true fossil
#

it seems to me or a lot of people banned, and there is no exact reason for that. Is this some kind of bug, or is it just me?

vapid zephyr
#

not anything out of the ordinary

#

it was just wipe for many major servers, its normal

true fossil
real kelp
#

ADMIN

vapid zephyr
#

shoot and ill see

true fossil
#

Could I be banned due to a VAC ban on another account?

vapid zephyr
#

Like I said before, no

#

a rust EAC ban on another account, yes

#

you would be banned for ban evading

true fossil
vapid zephyr
#

yes

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

true fossil
#

so who banned me? administrator or EAC

real kelp
#

admin plz fast i need help i am waiting in supoert <@&274971100184576010>

vapid zephyr
#

are you gamebanned?

real kelp
#

any admin come fast plz <@&274971100184576010>

true fossil
vapid zephyr
true fossil
true fossil
vapid zephyr
fiery kayak
#

hi

vapid zephyr
#

hi

cold moon
#

HOKAE

fiery kayak
#

rustoria There is a hacker

vapid zephyr
#

please make a ticket

odd latch
#

NEED HELP CHEATER ON ME ...

vapid zephyr
#

Please make a ticket

#

Please don’t call out cheaters

#

Make a ticket @fiery kayak

odd latch
#

can you look ticket please or we need to leave server this man full aimbot .... ESP he kill me with 1 row sar

vapid zephyr
#

Admins will check as soon as possible

#

Thank you guys for finally making tickets

timid cipher
#

oi dumbass u ban ME for not hacking while u got a guy called brokie scripting and everyones saying he is

marble mantleBOT
#

Hey, @timid cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @timid cipher

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hollow current
#

Use those 2 links to report the player u think is cheating and use the other link to appeal your own ban if u think it's unfair.

timid cipher
#

my ban got denied long story but sort ur selfs out bunch of gimps u got ovbious hackers and aint bannin them

robust stag
#

What made you think that coming into customer support and saying that, was a good thing. The admins do their job well enough and they cant get to everyone and cant catch every cheater

grizzled knot
#

Any mod on that could investigate cheateR?>

jovial dome
#

admin help will u open more slots for eu medium server?

lyric basalt
marble mantleBOT
#

Hey, @grizzled knot

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

grizzled knot
#

marzy

lyric basalt
#

Yes

grizzled knot
#

hop on and ban these guys for the one time

pine echo
#

vpn ban Appeal

runic marlin
marble mantleBOT
#

Hey, @pine echo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

valid cedar
#

U COME TO DFISCORD ME PLS DRAG

#

LIKE WTF DRAG

fossil igloo
#

DM me your other Rust accounts @valid cedar

lucid depot
#

Hello, they took money from my card on the 18th
I topped up VIP on the 3rd for EU main and on the 14th for EU monday
Get my money back
Nick Ramiras
4149439025383575

valid cedar
valid cedar
#

drag me

#

@fossil igloo

#

@fossil igloo

#

drag me

nova escarp
valid cedar
#

gn

drifting shale
#

<@&274971100184576010>

#

VPN BANNED 76561198944903484

fossil igloo
#

fixed

gritty basin
#

got banned, reason ''take a break (1d)'' ???????

lilac bluff
#

I got banned for streamsniping for no reason

fossil igloo
#

You can't say no reason when your team mate already admitted to it in chat afterwards

#

take your 1 day break and move on

astral leaf
#

what was the ban for?

fossil locust
#

<@&274971100184576010> 76561199088241118
Banned for “dale” pls check appeal

gritty basin
#

wdym 1 day break

unkempt sundial
astral leaf
#

I was building a house

gritty basin
#

i was building base and got banned xd wp hoppel, played 24 h on eu medium, imagine oilrats coming to our base and shit talking in voice chat

unkempt sundial
#

@fossil igloo what rules like u just banned us w no proof

fossil igloo
gritty basin
#

0 times watched his stream

unkempt sundial
#

@fossil igloo can u show any proof we were stream sniping him? only thing we knew its him because he was talking in the vc and i have a clip of it

neat granite
#

sounds like a skill issue

astral leaf
#

check ticket

gritty basin
#

imagine guy getting shit on and started crying XDDDDDDDDDDDDDD

unkempt sundial
#

yeah and just because he's a streamer he can just ban a group that he cannot kill

gritty basin
#

h0ppel banning us because he died too much times

fossil igloo
#

for sure

neat granite
#

a

unkempt sundial
#

yeah for sure all u can say

fossil igloo
#

dont be a pussy, no need to remove the insult afterwards

neat granite
#

funeral u acc streamsnipe?

unkempt sundial
#

wtf are u talking about idc about u show me proof we got banned

fossil igloo
#

!mute @unkempt sundial 1d banned in game and breaking our discord rules linked in #rules '- Respect admins and other Discord staff trying to help.'

marble mantleBOT
#

:ok_hand: temp-muted fade away' (@whatever1ttakes) for a day (banned in game and breaking our discord rules linked in <\#430804762607353876> '\- Respect admins and other Discord staff trying to help.')

gritty basin
#

playing 20 hours on wipe, didnt sleep, bulding base and getting banned by streamer who died 10 times

#

hoppel, u did mistake, really

#

0 times watched his stream, how can i proof it????

neat granite
lilac bluff
#

I can't kill a person who runs around my island, who runs to our house, good rules, I want to see evidence that I streamsniped him

#

keep egobanning u will be a great admin wp, you banned a person who was sitting building a house, spent 30 minutes on the server

astral leaf
#

keep egobanning u will be a great admin wp lets ban EVERY PERSON THAT KILLS STREAMER JUST BECAUSE HE IS

lilac bluff
stark hill
#

!banappeal

marble mantleBOT
#

Hey, @stark hill

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lilac bluff
#

Your appeal has been denied. You are no longer able to add to the appeal.

dreamy hamlet
#

hey we need help in rustoria us main fishing is bugged we caant move with boat please help

sonic gorge
#

my teammate was banned for hacking but was not doing anything wrong

noble wigeon
#

We entered the server, we played very little, already 2 squares exploded our house and we left, but I was banned as a hacker, is this a joke, we haven't even played properly yet, I didn't do anything against the rules.

marble mantleBOT
#

Hey, @noble wigeon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

astral leaf
#

lets go rustoria 2000 hours playing eu main banned))))))

#

denied ticket GJ

sonic gorge
#

im waiting for support

next solstice
#

insane to ban guy that has 1 kill

fossil locust
#

I got banned for “dale” and I haven’t played the server in 3 months

noble terrace
#

Feel free to DM me your other accounts

echo carbon
#

can someone help admin?

fluid sequoia
#

Hello admin
My friend is prohibited from accessing the server by VPN 76561198836765045

wary tree
#

w

fluid sequoia
#

@noble terraceHello admin
My friend is prohibited from accessing the server by VPN 76561198836765045

ocean thistle
ocean thistle
summer quarry
#

there is associate for evade ban?

rose thunder
#

hi can i talk with someone on support?

thin plover
rose thunder
#

i would like to do a ban appeal, already done one the website, but my whole team got banned together without reason. i just wanted to unban them at least

#

i was ban because of an exploit i didnt even know how to do, and died to another guy who got the loot. can you help me with this?

stiff reef
#

Admins what does Appeal Suspended mean I didn't get any response Just wait for my appeal to be unsuspended?

wary mulch
#

can someone do something about the spammers on eu main? (edit: they all got muted, ty)

thin plover
rose thunder
#

but when can we get back on, the base has doors open, no upkeep for the next 2 hours

stiff reef
#

Admins what does Appeal Suspended mean I didn't get any response Just wait for my appeal to be unsuspended?

rose thunder
#

i mean, if we dont get unbanned we might just leave the server and go for another one, isnt it worth keeping players in?

fossil igloo
#

Probably best to move on

pallid grail
#

why are all the us servers offline?

fossil igloo
stiff reef
fossil igloo
stiff reef
#

So it will be reviewed after that

fossil igloo
stiff reef
#

Wait why I only got 3 dayed and I am going to be unbanned also I am new to this PC stuff so can you like explain a 3 day to me? I dont know if you read my ticket.

fossil igloo
#

💀

pallid grail
#

if enough players report you, you get an automatic 3 day eac ban eac is the anti cheat for the game, they take the 3 days to check through your rust data to see if there is any cheats or something 3rd party being used to gain an unfair advantage in the game, essentially cheating @stiff reef. If you aren't cheating it will dissapear in 3 days and nothing to worry about

worthy stream
#

hn

green imp
#

im sure there are multiple requests, i put in a request and it took a bit.. Dont forget this is a popular server, they will get to it

summer quarry
#

there is associate for evade ban?

#

any admin?

fossil igloo
#

Can't tell if you are writing from the wrong Discord account or if you are trolling

green silo
#

Nien!

leaden slate
#

i got ban for no reason

foggy cliff
#

#241b3d please administration answer this appeal

wanton bison
#

any admins here?

round rapids
#

hi, i open a ticket and u banned Lebron on small eu, can u ban all team for playing with a cheater? thanks

leaden slate
#

@round rapids hello im lebron why im banned bro i dont use cheat

round rapids
#

yes u are cheater men

regal fiber
#

how to verify? for verifyed arenas?

leaden slate
#

I didn't cheat, I can prove it

blazing ginkgo
#

lebron you have 200 h in rust and cs and no have more games and you have one vac ban now in cs

foggy cliff
#

#241b3d please administration answer this appeal <@&274971100184576010>

ocean thistle
vagrant garden
#

sorricontrols is banned on rustoria medium (i got f7 report) anyway his team can be associationed?

raven mist
foggy cliff
#

okay)

leaden slate
#

u dont have any prove i cheat come ill open screen share if you dont believe

ocean thistle
leaden slate
blazing ginkgo
tardy parrot
#

hello im tolys teammate

halcyon lynx
#

Why did you ban my friend Toly?

tardy parrot
#

hes not cheating why yall ban him without proof

blissful herald
wanton bison
# raven mist Be patient

hello Mister Admin is there a chance that u could find some time for my appeal if u got some small time Appeal #d9b872

valid cedar
#

YO NICE FALSE BAN CAN I TALK TO A ADMIN W BRAINS

blissful herald
marble mantleBOT
#

Hey, @valid cedar

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tardy parrot
blissful herald
blazing ginkgo
fossil igloo
leaden slate
blissful herald
blissful herald
tardy parrot
blissful herald
# tardy parrot what

Ban Evasion - means he has another account that is either Rust Game Banned OR server banned

wanton bison
#

if any of the admins could please take a look at this ticket it would greatly appreciated Appeal #d9b872

blazing ginkgo
fossil igloo
#

!mute @valid cedar Banned in game

marble mantleBOT
#

:ok_hand: muted v (@hackusated.) (Banned in game)

fallow tundra
#

can i report a guy here? we already did in f7

lyric basalt
marble mantleBOT
#

Hey, @fallow tundra

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

blazing ginkgo
# tardy parrot hes not cheating

omg .... serius xD HE IS CHEAT HAVE VAC BAN OMG you undertands what are VAC BAN in cs??? serius you undertand what are VAC ban??? or no or 1º time playing games?

fallow tundra
tardy parrot
#

bro he might be vacced from cs but no proof that hes cheating

blissful herald
#

@blazing ginkgo its ok, they Ban in csgo for nothing, no points arguing

tardy parrot
blissful herald
round rapids
#

@blissful herald can u ban all tean for playing with a cheater?

blissful herald
tardy parrot
blissful herald
round rapids
#

oaky

tardy parrot
midnight spear
#

!appeal

marble mantleBOT
#

Hey, @midnight spear

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
tardy parrot
#

ban evasion means an old ban?

stuck holly
#

@blissful heraldHello administrator, my friend has been banned due to node restrictions. Can you help me? I have already appealed, but it's too slow, ID76561198436001259

lyric basalt
midnight spear
#

skyline please look at my ban as my base will decay if it is not responded too soon please Appeal #47584e

blissful herald
midnight spear
#

@blissful herald please may you take a look at my appeal

blissful herald
stuck holly
#

@blissful heraldthank you

tardy parrot
#

skyline did he got perm banned

blissful herald
midnight spear
#

who is the banning admin?

blissful herald
midnight spear
#

if i have a big base with big upkeep how can i do it if i am banned?

unborn beacon
#

I lost my backpack in a peaceful area with m249 what will the administration do?

runic marlin
keen forge
#

!appeal

marble mantleBOT
#

Hey, @keen forge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unborn beacon
#

the fact that your garbage computer turned off and my resources disappeared is not your fault

plush magnet
#

<@&274971100184576010> my friends is playing rustoria eu main and got banned for playing with hacker but we dont play with hacks

marble mantleBOT
#

Hey, @plush magnet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

junior venture
#

So fast…

blissful herald
echo carbon
#

hello

junior venture
harsh ridge
#

how long take so my history get cleaer and i apply for staff agine?

echo carbon
#

I didn't use cheats, I got banned for logging into other accounts

marble mantleBOT
#

Hey, @echo carbon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

keen forge
#

Can an admin tell me how long im banned pls? Apparently some guy in my team got false banned by anticheat (i hope) cuz he used fivem spoofer

junior venture
#

And also stay out of trouble in the mean time

harsh ridge
echo carbon
junior venture
echo carbon
#

can i talk to admin online

junior venture
harsh ridge
junior venture
echo carbon
#

I'm waiting for you at support

shut fulcrum
#

waiting support

echo carbon
#

please someone come to help admin

shut fulcrum
#

Anyone admin online ? we are waiting

keen forge
#

Can an admin tell me how long im banned pls? Apparently some guy in my team got false banned by anticheat (i hope) cuz he used fivem spoofer

raven mist
#

What do you guys need help with?

warm hearth
#

one of our clan member banned for evasion but he never played any banned account or smtg

shut fulcrum
marble mantleBOT
#

Hey, @warm hearth

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

warm hearth
#

we already did but we cant solve it and the thing is we dont know why...

marble mantleBOT
raven mist
#

lemme take a quick look

shut fulcrum
raven mist
marble mantleBOT
full osprey
odd cove
#

where is verify???

raven mist
#

Still waiting on a steamid to check

#

😄

shut fulcrum
#

this id mate We've been dealing with it for 2 weeks.

warm hearth
#

we will be appreciated if u check it. we are 25+ deep clan 15k+ discord and we cant play rustoria becouse of that... roughands is one of the best member in our clan... we bored to play other servers ....

raven mist
#

Send me your steamid so i can check who you guys are

odd cove
#

where is verify???

raven mist
marble mantleBOT
#

Hey, @odd cove

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

shut fulcrum
raven mist
brisk bluff
full osprey
raven mist
stray path
rotund mirage
#

76561199100790553

raven mist
shut fulcrum
raven mist
#

Are you guys all in a vc for one guy?

#

Please leave waiting for support as you guys are not banned

keen forge
warm hearth
shut fulcrum
raven mist
full osprey
#

@autumn fulcrum

shut fulcrum
west mica
#

!appealtr @echo carbon

marble mantleBOT
#

Selam, @echo carbon

Yasaklanma ya da susturma cezanıza itiraz etmek için, lütfen bu bağlantıyı takip edin: https://rustoria.co/support/appeal

Eğer Discord hesabınızı bu siteden bağlamasını yaptıysanız https://rustoria.co/link bir Discord botu tarafından mesaj alacaksınız.
Eğer hesabını bağlamadıysanız bunu web site üzerinden kontrol etmeniz gerekecek.

İtiraz gönderdikten sonra bir yönetici bu konuyu inceleyecektir.
Not: Standart yanıt süreleri 1-3 gündür ancak duruma göre değişiklik gösterebilmektedir.

shut fulcrum
harsh ridge
#

!appealir

shut fulcrum
#

You've been keeping so many people waiting for 2 weeks, I think there is a misunderstanding about this.

raven mist
harsh ridge
#

!appealarab

raven mist
#

the others are free to play

shut fulcrum
raven mist
harsh ridge
#

@void condor if u get online dm me or ping me its about staff applications

keen forge
#

Have people been unbanned before if they got banne for playing with hacker but the "hacker" got banned by anticheat?

shut fulcrum
raven mist
void condor
harsh ridge
warm hearth
#

Shenzyyy roughands bought new grapbhic card second hand 2 weeks ago maybe it can be about it?

raven mist
harsh ridge
warm hearth
#

second hand i mean

marble mantleBOT
shut fulcrum
# raven mist Nope

There is no account as you said, but in the description you say that there is a vac banned account.

raven mist
#

Gamebanned accounts

raven mist
warm hearth
#

Shenzyyy roughands bought new grapbhic card second hand 2 weeks ago maybe it can be about it?

harsh ridge
shut fulcrum
full osprey
#

@void condor can you help this guy@warm hearth

warm hearth
#

Shenzyy what can we do about it? i really think that it can be about second hand pc parts..

rotund viper
#

I am the founder of this team and I have a community of 14,000 people and this is the first time I have encountered such a situation.

And we are happy with your server, but you need to help us with this situation, there is no illegal situation, an ethical server like you needs to deal with such situations. @raven mist

raven mist
#

Except for your friend who is banned for ban evasion

warm hearth
#

we cant play without our members... thats the problem man..

rotund viper
#

As long as any of my members are banned from here, I can't enter, I want to inform if there is any illegal situation. @raven mist

raven mist
full osprey
raven mist
shut fulcrum
keen forge
raven mist
#

Does it show the gameban on the profile?

keen forge
#

yes

raven mist
#

thats a perm gameban

keen forge
raven mist
#

so im afraid not

keen forge
#

Alright, thanks for the answers.

proven spear
#

help me i was banned

#

whenever i try to join the server it says please see anabolic jenx

proven spear
#

i dmed him but it says hes offline

smoky kayak
#

can someone join the wating for support?

thin plover
thin plover
smoky kayak
proven spear
#

how to join waiting for support

thin plover
smoky kayak
# thin plover what do you need help with?

we have a blatant cheater problem on medium, I have steam ids, accounts everything, all brand new accounts. Its kinda slam dunk level obvious I just dont want them to know whats up can I dm you?

#

please @thin plover its like so blatant its painful could you join for 2 mins? I would really appreciate it

pliant schooner
#

dog

marble mantleBOT
#

Hey, @smoky kayak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

pliant schooner
#

Hey i cant make a ticket in game because im muted. I got muted for saying "picking cotton fucking sucks". Please unmute me lmfao.

#

i get muted for that and these mfs are still talking about picking cotton, "what is your picking rate brother" lmfao

smoky kayak
#

I already did a ticket, I would love to just talk to someone about it, like its so extremely obvious. I would love the help

#

please @thin plover 🙂

thin plover
#

no need, if you made your ticket, it's more than enough, you can always go on our website and add more stuff to your ticket 🙂

smoky kayak
#

okay ! just so you know, its like the easiest most obvious thing ever lol, they arent even hiding it, I will go add more info if that helps idk if its needed

delicate skiff
marble mantleBOT
#

Hey, @delicate skiff

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
quick bluff
#

admins

#

help there is a cheater in rutoria eu main he has esp you can see from all my enounters with him that he has esp i knoiw i have to f7 him but i dosent work good with esp cheats

near halo
#

is it worth buying vip on a modded server?

thin plover
#

je peux t'aider

vague gyro
#

bae @noble terrace

#

i farmed this much and my group got insided and they think it was me broken_heartoria and they think im working with the insiders .

warm bluff
#

id ask for report someone knew my code hacking

vague gyro
#

it was a inside job

hexed nimbus
marble mantleBOT
#

Hey, @warm bluff

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

is it worth buyhing vip on modded servers?

quick bluff
#

I need to get in contact with a fuckinh admin the amounts of cheating im experiancing is crazy im not waiting in no fucking support call

proven mountain
#

admin how do I download the map rustoria eu medium

#

I always get a error

quick bluff
#

Retarded server so many ficking hackers

broken idol
marble mantleBOT
#

Hey, @quick bluff

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

proper dome
#

How long does it take, if on a previous VAC account, to play rustoria on a new purchased account?

chilly siren
#

?

#

you can't join ?

gritty basin
#

10 hours ago i got banned for take a break (1d), now i have ban for hacking (27d ago) is it bug or what

vagrant egret
#

take a break man

gritty basin
#

yeah but what is that

vagrant egret
#

idk

charred pond
#

admin help why are my sprinklers not working my 2nd floor and stuff

open linden
#

VPN ban, I have appealed and still cannot access the server. I hope you can help me. My Steam ID 76561198312311491

idle hollow
#

you'll need pump

charred pond
idle hollow
#

is it powered?

#

and turned on?

elder matrix
#

anyone know why my mic isn't working in rust?

#

i can hear myself talking in the game, but no one else can hear me

steady yew
#

Any admin able to help me out with a question through DMs?

open linden
#

VPN ban, I have appealed and still cannot access the server. I hope you can help me. My Steam ID 76561198312311491

hallow wolf
#

!report

marble mantleBOT
#

Hey, @hallow wolf

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

steady yew
#

!appeal

marble mantleBOT
#

Hey, @steady yew

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

steady yew
#

hoppel

gritty basin
#

Ok

steady yew
#

can u check my dms pls just looking for some answers on half my team being association banned but not the other half

frail meadow
#

hey so i have my steam linked and my discord linked buts its saying that i dont so i cant access the in game shop

alpine moon
#

admin

#

Why doesn't anyone cheat on my teammates? I show playing with cheaters

ocean thistle
frail meadow
#

well i linked in the first day i went on rustoria which was a week ago

alpine moon
#

@ocean thistleWhy doesn't anyone cheat on my teammates? I show playing with cheaters.

ocean thistle
ocean thistle
alpine moon
#

@ocean thistle76561198165973294 17位ID

ocean thistle
#

I don't see you are banned?

#

Are you asking for your team mate?

#

Oh I see, I think they appealed.

#

Can you tell your team mate to try to connect in 10 minutes?

alpine moon
#

I'm a member of my team, but only he was banned. This is his steam id

ocean thistle
#

I fixed that like 5-10 minutes ago

open linden
#

My appeal has been approved, but I still cannot enter the game. Can you help me,My Steam ID 76561198312311491

open linden
vapid zephyr
#

please have the player wait 15 minutes without hitting connect, and ttry again

#

if you keep hitting connect, it wont work

open linden
#

ok

worldly ledge
#

There are some kids on solo duo trio 5x teaming.

vapid zephyr
marble mantleBOT
#

Hey, @worldly ledge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

worldly ledge
#

it will not allow me to

vapid zephyr
#

this is the support channel...

woven frigate
chilly slate
#

yo when dose the 10x server wipe on friday ?

hexed nimbus
chilly slate
#

thank you

trim valley
#

!ticket

marble mantleBOT
#

Hey, @trim valley

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

harsh ridge
#

who ban 5xeu ?

near halo
#

i have eu medium vip

trail hare
#

!ticket

marble mantleBOT
#

Hey, @trail hare

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

harsh ridge
#

WHY U BAN KING OF RUSOTRIA?

#

KING OF RUSTORIA GET BAN !!! ADMIN JOIN VOICE AZ SOON AZ POSSBILE !!!

#

??????_____________????????

stark hill
#

!banappeal

marble mantleBOT
#

Hey, @stark hill

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

trail hare
#

need help everytime i try load in this happens

trim valley
#

can we get an admin on eu med? there is a dude literally name spoofing, fat bulleting most likely esp also

marble mantleBOT
#

Hey, @trim valley

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

trim valley
vapid zephyr
#

nice

#

please wait for a reply

ivory lion
#

can i transfer vip to another server

vapid zephyr
#

if you havent used it, you can make a #payment-support ticket and they can sort you out

trim valley
#

yes its been 30min already kinda hard to raid such a guy

ivory lion
#

held for 2 days

lyric basalt
#

Usually it can be 1-3 business days depends on situation and banning admin availability

inland birch
#

76561198292707541 + 76561199161069265 , hey could u check these players please, we reported ig too

hallow wolf
#

Is it normal that all the kits - pvp kit, pvp+ kit, godpvp kit redeem without helmet?

stark hill
inland birch
#

last time i waited for cheaters to be banned i was funda wiped lmao

vapid zephyr
#

well you have to just wait for an answer to your ticket

#

we dont do house calls for reports

near halo
white shore
#

k

stable ether
#

where do i put in an appeal

cobalt valley
marble mantleBOT
#

Hey, @stable ether

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

steel timber
#

I got a problem with rustoria eu medium any admin active by any chance ?

marble mantleBOT
#

Hey, @steel timber

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

covert hinge
#

CHECK BANNAPEAL

lean portal
#

my steam account got hacked by this guy claiming to be rustorias official manager saying I had won an event if you get a dm from a guy called the gpu don’t trust him I not cannot play rust

stark hill
covert hinge
#

;/ wtf

vivid coyote
#

I died to a cheater when I had and ak and lmg full metal and he just got banned can I have my stuff back

cerulean galleon
#

how can i apply for unban?

stark hill
marble mantleBOT
#

Hey, @cerulean galleon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

torn heart
#

When you connect it should tell you how long is remaining on the ban

#

That's information we don't provide sadly

modern ledge
#

are there global wipes?

stark hill
marble mantleBOT
#

Hey, @modern ledge

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1694109600:F> (your local time) is the time of the next force wipe and it will happen <t:1694109600:R>.

modern ledge
#

what is "no BPs"? (No BPs 10x EU#7027)

vapid oasis
hallow wolf
#

how do i verify myself on that dc ?

#

now

stark hill
dusty tide
#

I have a ticket in on ;US medium of someone spamming the N word at Outpost

vapid zephyr
#

is it in voice chat?

dusty tide
#

His name is LMT and yes

vapid zephyr
#

we dont monitor voice chat, if its still an issue, please turn off of ingame voices

alpine moon
#

Why are there so many cheaters in EU medium?

#

Is not admin in this sever? cheat kill cheat ,cheat kill clan we team all clan , we how to play this sever?

#

It's all mouse macros and perspective, and semi-automatic rifles play like submachine guns. This server was fine a year ago. Why is it like this now?

#

My team all bought VIP to this medium server just to be targeted by cheaters?

#

We need administrators to rectify the cheating order in eu medium !!!!!!!!

#

<@&274971100184576010>

thin plover
#

well we do try our best to get all cheaters but we can't really get to them all right away

#

no need to tag us also

near halo
#

can we report people here? or? are level 1 accounts with just rust as their only game the most sus ones?

thin plover
#

we don't want them on our servers also but being one of the biggest community of servers, cheaters will target our servers and cheat on our high pop servers

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

alpine moon
#

This is really sad. I uploaded the cheater's ticket seven times yesterday, but I didn't get a feedback.

stark hill
thin plover
exotic venture
#

cheater

marble mantleBOT
#

Hey, @exotic venture

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lean stump
#

VPNban steam ID: 76561198098944203 My friend, please help me unlock VPN ban

#

Ticket has been submitted <@&274971100184576010>

minor temple
west radish
#

What was issue yesterday with all West Coast People having over 500+ ping? Was that on your end or rust end?

jovial vortex
#

keep getting could not load level when loading into rustoria servers

dusty notch
placid flax
#

Need an admin to attend on ticket for sea long, please..

thin plover
timber rock
#

<@&274971100184576010>

maiden elm
#

please help kicking for hacking reason what to do

thin plover
timber rock
#

My Bad Big Bro.

thin plover
maiden elm
#

please help kicking for hacking reason what to do

vapid zephyr
marble mantleBOT
#

Hey, @maiden elm

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

timber rock
thin plover
timber rock
#

all righty

forest crescent
#

黑客换号上来怎么办

#

我需要投诉,黑客换号回家@thin plover

thin plover
#

Uhh let me use my trusty google translate my friend

forest crescent
#

steamID:76561198065707360,hack

thin plover
#

你想举报某人吗

forest crescent
#

steamID:76561198065707360,hack

vapid zephyr
marble mantleBOT
#

您好, @forest crescent

如果您要举报违规玩家,请使用以下方法:
- 使用我们的举报网站 https://rustoria.co/support/report,并请附上任何与之相关的信息
- 请在游戏公屏输入 /ticket,并包含违规者的ID以及具体违反了什么规则

如果您想要在举报中提交证据,请使用以下方法:
- 如果需要提交截图,请上传至Imgur或者类似的网页并将链接附入您的举报。
- 如果需要提交视频证据,请上传至YouTube或者其他视频网站并将链接附入您的举报。

如果您被服务器封禁并且想申诉,请在Discord频道输入 !appealCN

thin plover
#

Let's see if that's what he's trying to do Okay

autumn anchor
#

china #1

forest crescent
#

/ticket The server of EU main was hacked by the hacker team yesterday. Today, they switched accounts and went home to search for passwords,steamID:76561198065707360,hack

marble mantleBOT
#

Hey, @forest crescent

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
forest crescent
#

ok

normal vessel
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why hasnt my appeal been looked at

vapid zephyr
#

maybe the admin isnt around? when did you submit it

static wasp
#

Me and a few team mates have been banned for playing with a hacker( We didnt know he was a hacker) We have been told we have to wait out our bans which is fine but how do i find out how long the ban is?

vapid zephyr
normal vessel
vapid zephyr
#

but can be longer

thorny matrix
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<@&274971100184576010> , please chek ticket rustoria eu main
22b43b ticket - 100% aim

vapid zephyr
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dont ping admins

#

please wait for a reply to your ticket

normal vessel
vapid zephyr
#

please wait for an answer to your appeal, and well see :)

alpine flower
#

!appeal

marble mantleBOT
#

Hey, @alpine flower

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.