#support

1 messages · Page 302 of 1

marble mantleBOT
#

Hey, @left elk

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fossil igloo
#

I sent it to the admin that banned you, they will review it now please stop tagging me 😭

cursive badger
#

sry

cursive badger
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I just curious

icy oasis
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Can u check i have ban on toria or no?

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cause i wanna buy VIP

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and i need know it

fossil igloo
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Connect and find out

icy oasis
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bro

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Im not at home

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like for 1-2 days

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And i need know i have ban or no

icy oasis
fossil igloo
#

looks like a gamble

icy oasis
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Pls

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I can send my SteamId

west osprey
#

Why not just wait until you get home 😛

icy oasis
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cause

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Vip can in stock

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And maybe i cant buy it on wipe day

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And throw wipe

signal stirrup
#

will the server be fixed soon?

west osprey
west osprey
icy oasis
#

Eu long

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Playing w cheat group

west osprey
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how long ago

icy oasis
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i dont know they was cheat

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7 days ago, first ban on toria

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i play 2 years on toria, thays my first ban

west osprey
#

Then safe to say if its been 7 days, its your first ban... you're likely good

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standard playing with hacker bans are 7 days.

icy oasis
#

ok

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First ban is 7 days yes?

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And nothinr more

west osprey
#

Usually, some situations are different

signal stirrup
west osprey
#

but more ofteh than not, its just 7 days for the first ban.

icy oasis
#

ok

fossil igloo
#

we are working on EU Small

icy oasis
#

How i can check from my phone, hom much days for unbanned

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On toria servers

timid shale
#

If you can’t play since you are on your phone, then you might as well wait.

icy oasis
#

I say

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I need buy vip know

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@timid shale

timid shale
#

Afaik there is not a way to check

jade vector
timid shale
near halo
#

what does it mean when someone is banned with reason "not welcome play elsewhere"

timid shale
#

Is that someone a racist or homophobic?

near halo
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no no

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hes a chill guy

vapid zephyr
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usually something excessive

timid shale
near halo
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its not me

timid shale
#

Buhhh

near halo
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im bi and ppl call my clan homophoic

vapid zephyr
#

like being told not to do something by an admin, and doing it anyways

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they can try to appeal

near halo
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yeh he did 4 days ago no response

vapid zephyr
#

appeals are 1-3 business days

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average response time

near halo
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trying to find out what rule was broken he swapped ips due to playing at a different house could that be it~?

vapid zephyr
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I doubt it, but Im not an admin

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ive seen a few people be banned for that before

near halo
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just trying to get some insight on what might of caused it

vapid zephyr
#

and its either something really bad like ignoring an admin telling you not to do something, or very excessive racism / homophobia

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that sort of thing

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just my experience, again, im not an admin

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would recommend waiting for an answer to the appeal

near halo
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calling someone out for scripting ? cos as far as im aware thats the last thing he typed in chat before he logged

near halo
vapid zephyr
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its almost always something very bad

near halo
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definetly a false bad i know the kid hes a good kid

vapid zephyr
#

we'll see in the appeal

near halo
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that we wiil thanks

timid trout
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Putting my regular player hat on. Is taking heli with a jackhammer against the rules?

timid shale
#

^ @timid trout

timid shale
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Taking it by doing the exploit is, not just using a jack hammer right?

timid trout
#

Using a jackhammer to harvest it would be ok.

signal stirrup
#

where is the server

vapid zephyr
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not if its down

timid shale
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I mean I guess

timid trout
#

It would be impressive to take it with a jackhammer while it has agro on you though. 😛

timid shale
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I’m not sure what the physics are like if its moving but I’m sure you could jackie it, heli gets confused easily if the people taking it are spread out enough.

timid trout
#

probably like trying to ride on top of a scrappy when it's moving.

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you slide off.

signal stirrup
timid shale
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What

vapid zephyr
signal stirrup
vapid zephyr
#

believe there are currently hosting issues on that server

regal plank
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yo bro im really getting sick of this

vapid zephyr
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of?

regal plank
#

i;ve been unbanned 4 times this week and i try joining a rustoria server and i get insta banned again

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like its wild

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and i just got banned again

vapid zephyr
#

?steamid

marble mantleBOT
vapid zephyr
#

and if an admin is around maybe they can look into it

regal plank
#

post the id in here?

vapid zephyr
#

yeah

regal plank
#

76561199203700238

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and it doesn't even let me try to appeal the ban it says there's already one but there isn't

night rivet
runic marlin
regal plank
nova escarp
#

i think hes using a vpn

runic marlin
#

Nevermind, you are banned for hacking Yeah?

regal plank
#

thats what it says

runic marlin
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Gotcha, give me a second please

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Still doesn’t let you create a ban appeal?

regal plank
#

no

runic marlin
#

Alright, I’ll see what I can do. Give me a couple

regal plank
#

okay thank you

cobalt stump
#

I got banned for this a couple day's ago I'm still waiting for my ban appeal but I'm still very confused why i was banned, I haven't broken any of the rules and I dont cheat because that's just sad any help?

runic marlin
cobalt stump
wise jetty
fossil igloo
#

EU Small should be back online in the next 40 minutes hopefully

thorny dune
summer plover
#

hello could an admin help me im banned of all oficial servers and im not cheater

thorny dune
# wise jetty

If you are still experiencing issues with this, please feel free to DM me and I will try to assist.

near halo
#

@vapid zephyr he was just unbanned they didnt give a reason tho

runic marlin
regal plank
runic marlin
atomic coyote
#

Make the slots up on Rustoria eu monday please

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on 800

wise jetty
regal plank
wise jetty
runic marlin
# regal plank

Could you wait another 10 min or so and try again, might take a bit before it registers

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Let me know if it still doesn’t work then

regal plank
#

okay

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okay didnt know that my bad

runic marlin
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No all good! 🙂

thorny dune
near halo
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hello a clan allies with other clans their names are [Hell] eu 3x no bp

lyric rune
#

i have asked to be sent here from the admin

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lyric rune
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where is the trail aadmin browsing

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bowling

lyric basalt
regal plank
#

thanks for the help

buoyant laurel
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!appeal

marble mantleBOT
#

Hey, @buoyant laurel

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

somber grove
#

theres a cheater on us vanilla 2x

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ERIKXVI he has steam level 0 and 2 friends and triple headshot me and my friend through a tree from a roof of a base he was raiding

timid trout
marble mantleBOT
#

Hey, @somber grove

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

runic marlin
somber grove
#

I made a ticket i was just putting it in here to i didnt know

timid trout
#

Someone should be getting to it.

twin spoke
#

!appeal

marble mantleBOT
#

Hey, @twin spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

supple plover
#

hello we got ddosed on the 3x mid fight and we have clip me and my mates just lost conection from server u could say but we didnt disconect ( u will see what i mean in the clip ) and after we reconected we were all dead

near halo
#

hello a clan allies with other clans their names are [Hell] eu 3x no bp

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
alpine moon
#

@raven mistadmin

raven mist
raven mist
alpine moon
#

One of our neighbor teams, they appeared 007 because their team was the anchor, but because a cheater didn't tell them, the whole team was banned. Can you reduce the ban time? They are all banned for the first time.

#

Because there were about 30 of them, a cheater joined them, and 16 people were banned, so they wanted to ask if they could shorten the ban time and let them participate in the next map erasure.

worn tendon
#

hello , got roll back from us long every 2mins

timid trout
#

Anyone else having an issue with US Long?

alpine moon
#

@raven mist

light timber
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11

#

I was playing Trust in an internet cafe, and as soon as I logged in, I evaded the ban. My account was banned

timid trout
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Trust?

light timber
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Who is the administrator

full mirage
#

How do I use VPN on the server?

light timber
#

Who is the administrator

timid trout
#

You can use VPN, just follow your VPN providers instructions.

timid trout
light timber
#

My account needs to be unblocked

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@timid trout

ocean thistle
marble mantleBOT
light timber
#

@timid trout

timid trout
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see what Hai asked.

light timber
#

What do you mean

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I was playing Trust in an internet cafe, and as soon as I logged in,

ocean thistle
timid trout
#

If you are playing on an internet cafee that had cheaters on the computer, I'd consider asking them to make sure their computers are still clear of cheats to so you don't get VAC banned.

light timber
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I don't even know what happened

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Now I'm home, but my account can't play

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I won't go to the internet cafe again

timid trout
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That internet cafee sounds sketchy is all I'm saying. 😛

light timber
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Who can help me

light timber
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I'm really impressed

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76561199012978513

timid trout
marble mantleBOT
#

Hey, @light timber

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

timid trout
#

as Hai said.

light timber
#

Can you help me untie it

alpine moon
#

@ocean thistleadmin One of our neighbor teams, they appeared 007 because their team was the anchor, but because a cheater didn't tell them, the whole team was banned. Can you reduce the ban time? They are all banned for the first time.
Because there were about 30 of them, a cheater joined them, and 16 people were banned, so they wanted to ask if they could shorten the ban time and let them participate in the next map erasure.

ocean thistle
ocean thistle
light timber
#

I'm not very good at this, can you help me

ocean thistle
light timber
#

chinese

ocean thistle
marble mantleBOT
#

您好, @light timber

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

light timber
#

think u

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i try

alpine moon
#

@ocean thistle They have appealed, but they were rejected

ocean thistle
tawny vapor
#

@ocean thistlehi i need the help please

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my appeal dont have peoples reply me

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can you go and see my ticket please!

ocean thistle
tawny vapor
#

two days 48hour!

ocean thistle
tawny vapor
#

okok thanks! my bro

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heartoria So anyway I will get a reply tomorrow!

near halo
#

hey i lag a lot of on server monday

runic marlin
long pond
#

monday IS DOWN

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cucking me @fossil igloo

fossil igloo
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Sir

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I’m trying to sleep

long pond
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i thought u were eu

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sorry bout that

fossil igloo
#

6pm is a good time to sleep

long pond
#

😛

runic marlin
#

man still hasn't fixed his sleeping schedule whatstheteaspillit

long pond
#

i was a 3rd shifter for a long time so i can understand that

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beard doesnt sleep tho

dapper solar
#

I disconnect from Rustoria Monday and it won't let me in. Help: c

lyric basalt
dapper solar
#

aaaa oka thanks :3

nova escarp
#

trashy clan controlling 5x eu

timid trout
nova escarp
timid trout
#

I don't offer that kind of support, sorry.

solar geyser
#

i need help can someone help me please

hollow dome
#

hey, can someone help me with my appeal on the site please

timid trout
hollow dome
torn heart
hollow dome
#

okie, sorry

timid trout
#

My suggestion until then is submit all your evidence now. There typically is no back and forth discussion.

hollow dome
#

I really don't have any evidence, I was solo online while in a 6 man team and didn't shoot someone who was counter raiding while i was lurking and trying to push in myself

timid trout
#

Was it you that was banned or someone you were playing with?

hollow dome
#

it was me

timid trout
#

Put that in the appeal and wait for a reply. Could take as long as 3 days, but usually sooner.

hollow dome
#

okay thanks for the help

fresh pilot
#

Please unban me , the only rust server to ever ban me wtf

marble mantleBOT
#

Hey, @fresh pilot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

waxen cloud
#

report

marble mantleBOT
#

Hey, @waxen cloud

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

quaint hedge
#

!appeal

marble mantleBOT
#

Hey, @quaint hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fresh rain
#

were getting raided and they bagging cheaters, were getting shoot trough our own walls etc

#

could you come help rq

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I21

marble mantleBOT
#

Hey, @fresh rain

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fresh rain
#

yes but we need them now

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its happening now

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its alr we won but they ran out of amo not playing fair that for sure haha

timber patrol
#

server down?

grim geyser
#

2X VANILA RESTART?

half oriole
#

<@&274971100184576010> me and 4 of my mates all got tripled in one spray by a thommy and are convinced he is cheating since he started flying afterwards. What can i do to make sure he gets banned?

half oriole
#

i might..

midnight dragon
#

You cant, rustoria allows cheaters

languid sand
#

what happened to vanilla

marble mantleBOT
#

Hey, @half oriole

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

small stirrup
fallow tundra
ocean thistle
ocean thistle
# shy falcon if u cant beat em, join em

Let’s not encourage people to break the rules.

Making a ticket is the best way for us to look into the players. It also doesn’t hurt to also F7 them. Tickets goes to us directly and F7s goes to FacePunch/EAC @half oriole

delicate token
#

twitch linking and twitter linking is messed up

shy falcon
ocean thistle
#

I appreciate it heartoria

ocean thistle
timid trout
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

timid trout
#

That doesn't appear to be appropriate, especially in an official support channel.

barren cedar
#

bro ezuciyebagetdenim in de world

timid trout
#

@grim geyser -- Is there anything we can help you with?

barren cedar
#

okey

near halo
#

2x vanilla is down

timid trout
#

the 2x vanilla is being working on, should be up soon.

barren cedar
#

quzukeri

grim geyser
#

ok

prime sentinel
#

banned for hacking but im not even hacking like huh

barren cedar
#

seni bulurum benim adım memeti

prime sentinel
#

no game ban either on my act

timid trout
#

@grim geyser -- I'm going to delete your message and pretend it didn't happen, but that will be your only warning.

barren cedar
#

bro

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my name maraz ali

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friend name memati

#

sikerleer

#

biz mamaglıytız

delicate token
#

fully logged in too

timid trout
#

The twitch thing is a known issue I believe.

#

Don't really have a solution for it. Maybe Hai can check into it further when she gets back.

delicate token
#

Sounds good

timid trout
midnight dragon
#

rustoria worst server

#

crashes randomly and you have "just upgraded"

timid trout
mellow tundra
#

Your ban will remain

rain dragon
#

I'm banned from VPN

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@timid trout

raven mist
#

Most crashes are due to unity

rain dragon
#

@raven mist

#

I'm banned from VPN. I need help

#

@mellow tundra

cobalt valley
marble mantleBOT
#

Hey, @rain dragon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rain dragon
#

@cobalt valleyI'm banned from VPN

cobalt valley
#

Have you made an appeal?

willow quail
#

Hello guys is anyone able to take a look at my unban request? I put it in 4/5 days ago and have not had any reply was told it would take 1-3 days

serene swan
#

can i make a report?

lyric basalt
timid blaze
#

how do i get verified?

marble mantleBOT
#

Hey, @serene swan

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lyric basalt
marble mantleBOT
#

Hey, @timid blaze

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

serene swan
#

!report

marble mantleBOT
#

Hey, @serene swan

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

rain dragon
#

I'm banned from VPN. I need admin help

#

@lyric basalt

delicate token
#

dude just fucking appeal

timid trout
#

!steamid

marble mantleBOT
rain dragon
#

I need help

timid trout
#

Yoyo, there are more admins monitoring the ticket system then this chat.

timid trout
marble mantleBOT
#

Hey, @rain dragon

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

timid trout
marble mantleBOT
timid trout
#

In the mean time, get your steamid ready.

rain dragon
#

@marble mantle

timid trout
#

don't tag people, just sit. If one finds time, they will visit this channel. Most are doing tickets.

rain dragon
#

ok

#

Can you help me out here

#

@marble mantle

timid trout
#

Like I said, best thing to do is create a ticket.

#

and still wait in here.

reef rain
#

how long dose ban tickets take

timid trout
#

It can take up to 3 business days.

reef rain
#

ok

timid trout
#

You are talking about reporting or appealing?

#

reporting is done as quickly as possible, but sometimes there is a backlog, but everyone get looked at.

willow quail
#

Are you able to take a look at my report tinker? I put it in 4/5 days ago?

timid trout
#

a report on another player or an appeal?

willow quail
#

Not report unban request sorry

timid trout
#

I can't. If it's been 4 or 5 days with no response, you can wait for an admin in here. Only supposed to take 3 days max.

#

business days

gilded thorn
#

yo i got banned like a 1000 days ago could i get unbanned ?

willow quail
#

Ok I will wait 1 more day so its 3 business days

severe trench
#

admin

timid trout
#

Some bans are not unbannable. Depends on your case.

rain nest
#

@timid trout i sent u a msg priv

timid trout
#

I don't handle appeals so I'm not the one to message.

timid trout
marble mantleBOT
#

Hey, @rain nest

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

timid trout
#

My suggestions is to provide as much detail as you possible can, how you connect, your account status, anything.

reef rain
timid trout
#

swamps, if you got someone that needs banning, create a ticket.

serene swan
#

check my report ticket please

timid trout
#

that's where all the admins are right now.

timid trout
serene swan
#

BAN THE CLAN

#

CAN U BANN THERE TEAM UI ?

#

ASSOCIATION?

timid trout
#

If a cheater is in a clan or base, others will get associations bans.

serene swan
#

it said come discord

#

why his teamates not banned?

raven mist
#

We dont disclose bans from other players

#

If it said come to discord its probably for a reason

timid trout
#

Coming to a support channel to gloat is kind of tacky as well.

reef rain
serene swan
#

its assocaiton why is the team ui not banned

raven mist
raven mist
serene swan
raven mist
#

Im not at pc but an admin will look into it

serene swan
raven mist
#

Come to discord

serene swan
#

ohh okok thanks

serene swan
raven mist
#

We’ll see. The banning admin will review it

serene swan
raven mist
#

Appreciate the report and concerns tho

serene swan
#

yh thanks guys

#

quick ban

#

i guarantee he will not join the discord

#

lol but thanks

violet girder
#

Hello. I filed an appeal against the cancellation of my ban. I received this response from the administration: Hello there, this has been resolved. Please feel free to connect in 15 minutes. Have a wonderful day!
Does this mean that I can unban and now play on the server?

violet girder
#

You are the best, thank you for unbanning and understanding my situation!

sly ruin
#

@blissful herald My base is under attack and I have received a node ban. Please manage to resolve it for me as soon as possible

formal silo
#

!appeal

marble mantleBOT
#

Hey, @formal silo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

formal silo
#

lol

near halo
#

<@&274971100184576010>

formal silo
sly ruin
#

@surreal kelp My base is under attack and I have received a node ban. Please manage to resolve it for me as soon as possible

formal silo
sly ruin
#

76561199348963989

formal silo
#

💀

sly ruin
blissful herald
sly ruin
#

why

blissful herald
delicate token
#

whats a node ban lmao

near halo
blissful herald
sly ruin
#

This is not my account. I helped the people in our post bar appeal

near halo
# blissful herald with what....

i got banned for accosiation with a hacker but my teammate was defintely not hacking 100% he is my friend i found on discord and my homie who was definetley not hacking why have i been banned

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

@blissful herald

#

i submitted one

reef rain
blissful herald
near halo
#

@blissful herald mate ive been falsely banned and im outside my baase with a good kit help

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

same as me skyline bro i appealed aswell

#

reply to in pls

#

didnt even do anything

ocean thistle
near halo
#

yo hai help

delicate token
#

sweet

blissful herald
#

what did you not do 😄

near halo
#

bro what bug did i abuse

#

the heli got stuck when i was running so i took it down

blissful herald
near halo
#

mate it was glitched and i took it down

#

like what

blissful herald
#

Abusing glitches/bugs to gain an unfair advantage is not allowed.

#

read again

eternal aurora
#

did u do it w a jackhammer? @near halo

near halo
#

i did it on accident

blissful herald
#

he probably did

near halo
#

no i took it with my tommy

languid sand
#

check out CARCOLEZZZZ for cheats

near halo
#

from my boat when i was running

blissful herald
#

the way you wrote in chat doesn't look you did by accident 😄

near halo
#

after it got stuck

#

my english isnt that good but ok

#

false banning is crazy

eternal aurora
#

kobi please refrain from chatting back to admins, you've had your words and so have they this is over, accept your punishment and move on r kid.

delicate token
blissful herald
delicate token
#

lowk sus af

blissful herald
eternal aurora
#

do it again

blissful herald
#

give 5-10min before joining, DO NOT spam connect

near halo
#

do i get unbanned

blissful herald
marble mantleBOT
blissful herald
#

your steam name is different, I have no clue who you are

near halo
#

76561199126893384

blissful herald
eternal aurora
#

MACROOOO GET OUTTA HEREEEEE RUNNNNN

blissful herald
blissful herald
near halo
#

it got approved by an admin

near halo
restive belfry
#

so bc's of 2 cheaters that we had no idea about we cant play long? not even solo? makes no sense.

blissful herald
near halo
#

whats so funny

formal silo
#

🖕 🖕 🖕 🖕 🖕 🖕 🖕 🖕 🖕 🖕 🖕 vv🖕 🖕 🖕 🖕

blissful herald
#

you on son?

near halo
#

im banned for the 7 days

#

yeah me

#

michael jordan aka frost

#

u know me?

blissful herald
near halo
#

a big fan?

eternal aurora
#

guys please don't spam gifs in support, not the place. not the time. please move to #general

near halo
#

mate who are you

#

🤓

eternal aurora
#

I'm, him

near halo
#

@blissful herald can i get my thommy kit back i got full looted 😦

eternal aurora
near halo
#

@blissful herald im still banned 😠 🙏

near halo
near halo
eternal aurora
near halo
#

your a rustoria admin wannabe

#

lil bro wants to be an admin so bad🙏

eternal aurora
#

nah I am him

delicate token
#

lil bro wants his unban so bad 🙏

eternal aurora
#

Ok guys don't make me get an admin please move this talk to #general

near halo
#

🤓🤓🤓🤓🤓🤓🤓🤓🤓🤓🤓🤓🤓🤓🤓🤓🤓🤓🤓🤓🤓

blissful herald
near halo
#

aight bet my homie

#

👍

near halo
eternal aurora
#

if you @ me in general then i might accept

near halo
#

🤓

edgy nova
#

when you guys doing maze on 10x eu @cobalt valley

polar dune
#

hey

tacit socket
#

Is the 5x no bps still up?

#

cause i got disconnected for no reason and i can’t join back

unique dew
#

should be back up in just a few mins

polar dune
#

i need help with cheaters in us mondays

#

two guys

unique dew
marble mantleBOT
#

Hey, @polar dune

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

unique dew
#

fastest way to get help ^

polar dune
#

i hope

slate pumice
#

@hollow current is it worth buying vip on modded?

slate pumice
unique dew
slate pumice
hollow current
slate pumice
near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

timber patrol
#

someone move pls

#

<@&274971100184576010> <@&415898423460626432> <@&692817764573773856> <@&393554009799000064>

thin plover
timber patrol
#

me and my friends got banned

thin plover
marble mantleBOT
#

Hey, @timber patrol

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

timber patrol
#

but we dont know why

thin plover
#

whats the disconnect message?

timber patrol
#

playing with hacker but we dont know who it was we just invited 2 randoms we dont even know and we even lived in different bases and now we got banned

sleek copper
#

Pls can someone come support

fathom zephyr
timber patrol
austere quest
sleek copper
#

ok sry

austere quest
#

No problem, just submit an appeal like this message says, and we'll get back to you as soon as possible.

#

!appeal

marble mantleBOT
#

Hey, @austere quest

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fathom zephyr
#

your ban appeal looks very dangerous

ancient dune
fathom zephyr
#

you guys don`t want to scam my steam acc right?

ancient dune
#

... no

timber patrol
#

can u atleast close our garage doors

lyric quail
#

oat please unban us bro

thin plover
timber patrol
#

scheiße

main kraken
#

what do i do if i try to join the server and it says steam auth timeout

bright quiver
main kraken
#

ive never seeen this before

main hemlock
#

what does Disconnected: Steam Auth Timeout

#

when i try to join

ember ledge
#

Hello EU Rustoria.co 2x Vanilla, Russian clan teaming with cheater who playing with debug camera and other shit destroing server, raiding all base and other stuff, here ID:
76561199227797644
76561199129391007
76561199066173543
76561199222308357
76561198214179640
Thanks so much for help, admins im wait you!

main kraken
#

whatd did you do to fix it gorilla

ember ledge
#

Hello EU Rustoria.co 2x Vanilla, Russian clan teaming with cheater who playing with debug camera and other shit destroing server, raiding all base and other stuff, here ID:
76561199227797644
76561199129391007
76561199066173543
76561199222308357
76561198214179640
Thanks so much for help, admins im wait you!

main kraken
#

i still got the same problem

ember ledge
#

Hello EU Rustoria.co 2x Vanilla, Russian clan teaming with cheater who playing with debug camera and other shit destroing server, raiding all base and other stuff, here ID:
76561199227797644
76561199129391007
76561199066173543
76561199222308357
76561198214179640
Thanks so much for help, admins im wait you!

main hemlock
marble mantleBOT
#

Hey, @ember ledge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ember ledge
#

!report

marble mantleBOT
#

Hey, @ember ledge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

main kraken
sleek copper
#

!appeal

marble mantleBOT
#

Hey, @sleek copper

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

timber patrol
#

when will appeal get watched

main kraken
#

so i just cant play

main hemlock
#

pretty sure

main kraken
#

great

deep spear
#

steam auth connectoin error

#

help

main hemlock
#

like that for alot of people

exotic granite
#

i cant conntect

#

bruh

main hemlock
#

like that for me on every server

alpine moon
#

admin eu medium when will the map be clan?

ember ledge
#

ADMINS STOP IGORING ME CHECK MY TICKET PLS

#

SHIT HERE FUCKING RUSSIAN CHEATERS WHO DESTROYING SERVER

ancient dune
ancient dune
ancient dune
alpine moon
#

@ancient dune eu medium when is the map erased?

hollow current
polar dune
#

/ticket

marble mantleBOT
#

Hey, @polar dune

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

timber patrol
#

pls look at appeals

#

my appeal out there since 1 hour

austere quest
#

It will be answered as soon as possible, but it can take up to 3 days.

timber patrol
#

WHAT

#

I HAVE TO PLAY THIS WIPE MEN

#

MY BASE GONNA DECAY

#

and i didnt do anything

austere quest
#

Typically they are answered within a day, but it can take up to 3 days. Make sure you have explained yourself thoroughly in your appeal, and then you will have to wait for it to be processed.

timber patrol
#

okay

wraith cypress
#

What's up with the /skin command?

#

That's a 10x serv btw

maiden elm
#

'm kicking for the reason of hacking, although I didn't do anything what to do?

wraith cypress
#

make a ticket

hard wigeon
#

server downnn

#

mondays?

near halo
#

mondays said imma head out

grim heron
#

mondays been down for a while

pearl locust
#

whats wrong with rustoria us mondays?

long pond
#

REEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

tranquil dagger
#

is rustoria us mondays down?

sand terrace
#

Im getting "Disconnected: Connection Attempt Failed"

small flicker
dapper solar
#

q wea paso con el server

sand terrace
meager crypt
thin plover
marble mantleBOT
#

Hey, @meager crypt

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

rich matrix
#

how do i cancel my payments ?

thin plover
marble mantleBOT
balmy onyx
#

@grand moth im use vpn but im play with hacker

tender wyvern
#

!ticket

marble mantleBOT
#

Hey, @tender wyvern

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tender wyvern
#

how much time i need wait for to receive an answer?

thin plover
thorn oracle
#

when rustoria us main gonna wipe ?

#

in kuwait

austere quest
broken quarry
#

!appeal

marble mantleBOT
#

Hey, @broken quarry

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

am i able to ask if someone got banned?

runic marlin
#

Or if you made a ticket on them 🙂

near halo
#

The servers on Rustoria long, anytime I ride a horse, it is incredibly laggy and I warp all over the place

hard wigeon
#

how can i report player?

#

me and team f7ed but still nothing has happened

runic marlin
marble mantleBOT
#

Hey, @hard wigeon

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

runic marlin
#

Do a ticket aswell please as that goes directly to our admin team

hard wigeon
#

Okay done

runic marlin
#

Thank you, an admin will look into your ticket as soon as possible

hard wigeon
#

:)

pallid junco
#

your ticket system is dogshit

#

any time I upload clips with a ticket it litterally always says "woah slow down"

vapid zephyr
unborn crag
#

vpn ban 76561198377341336

#

I need help from an administrator

unborn crag
#

I can't submit an appeal (

#

my region is restricted

frigid sable
violet dirge
#

I added a person to my friends on the server, and he became a cheater

tough bane
marble mantleBOT
unborn crag
#

@tough banevpn ban 76561198377341336
I need help from an administrator

#

Can you help me?

#

I have been waiting for a few hours

tough bane
#

Please wait 15 minutes and then you should be good to go.

unborn crag
tough bane
violet dirge
#

@tough bane 76561198281844595 my id

tough bane
tough bane
violet dirge
#

ye

tough bane
# violet dirge ye

You will need to get in touch with @blissful herald 🙂 He will help you out.

violet dirge
#

in this discord channel?

tough bane
violet dirge
#

@blissful herald I got banned because I added a person as a friend, and he was a cheater, can you help me?

tough bane
unborn crag
#

@tough baneI have waited enough time, but I still cannot join (

tawny vapor
#

@tough bane my ticket 3days

#

but no one replied me

vapid zephyr
#

It goes by business days

#

1-3 business days

tawny vapor
#

i think i need your help please

#

it's been three days

vapid zephyr
#

So you made it Friday?

tough bane
tawny vapor
#

yes BlobNervous

tough bane
tawny vapor
#

BlobNervous BlobNervous Always showing pending And I uploaded my video and some proofs and no one replied

#

OK wait please!

#

my id

unborn crag
#

@tough bane I still cannot access the server

#

The problem seems to have not been resolved

tough bane
tough bane
tough bane
stuck holly
#

@tough baneDear administrator, my friend has been banned for 5 days due to VPN routing changes. Could you please help me check? My friend has submitted an appeal but has not responded yet.ID76561198436001259

tawny vapor
#

can you see the evidence i provided

tough bane
tawny vapor
#

oh ok! i know!

tough bane
unborn crag
#

How long will it take me to receive a response?

stuck holly
#

@tough banethank you very muchheartoria

tawny vapor
tough bane
unborn crag
tough bane
unborn crag
unborn crag
#

@tough baneI have entered the server, thank you for your help

torn heart
#

!verify

marble mantleBOT
#

Hey, @torn heart

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

idle hollow
#

That's not a nice thing to say about nuclear

tough bane
stuck holly
#

@tough baneDear administrator, my friend shows HACKING on the connection. Can you help me fix it again?ID76561198436001259

coarse jolt
#

where i can check vote map EU medium?

severe trench
#

admin where to report 1 player?

severe trench
hollow current
marble mantleBOT
#

Hey, @severe trench

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

marble mantleBOT
#

Hey, @stuck holly

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

severe trench
#

can i report player who is not on the server right now

hollow current
#

Always worth a try at least

violet dirge
#

@blissful herald I got banned because I added a person as a friend, and he was a cheater, can you help me?
76561198281844595 id

marble mantleBOT
#

Hey, @violet dirge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

severe hare
#

This was in SEA LONG, which wipes monthly. Chat moderator needs an update I guess.

signal cedar
#

Is there no 5$ wipe pass for us medium??

merry osprey
#

rustoria long cresht

rotund salmon
#

eu long not working

torn ibex
ocean thistle
rotund salmon
merry osprey
#

WHY IS THE SERVER SO SHIT TIS WIPE

ocean thistle
rotund salmon
merry osprey
#

(:

ocean thistle
stuck holly
#

@ocean thistleDear administrator, my friend shows HACKING on the connection. Can you help me fix it again?ID76561198436001259

stuck holly
#

ok

#

thank you

ocean thistle
stuck holly
icy scarab
#

i wanna report someone for the n word and saying they dont like blk people

honest spruce
#

how can i report a player?

icy scarab
#

i can show proof

honest spruce
#

me too

raven mist
icy scarab
#

not voicehat

raven mist
honest spruce
#

in text chat

marble mantleBOT
#

Hey, @honest spruce

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

raven mist
#

^

icy scarab
#

its not voice chat

raven mist
#

Than report it like said above

icy scarab
#

done

eternal aurora
raw meadow
#

cheater in rustoria us long and I cant open a ticket

marble mantleBOT
#

Hey, @raw meadow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

raw meadow
#

@raven mist

void nexus
#

I was playing with my friend on your server 1 vape after the next vape, I went to the server and my friend and I were banned, they didn't even write for what

#

@raven mist

marble mantleBOT
#

Hey, @void nexus

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pastel night
#

!appel

#

!appeal

marble mantleBOT
#

Hey, @pastel night

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

stuck holly
#

@raven mistHello administrator, my friend has been banned due to node restrictions. Can you help me? I have already appealed, but it's too slow, ID76561198965212614

ocean thistle
timber patrol
#

Can anyone check appeals its been out there since 15hours

austere quest
indigo island
#

when does rustoria sea main wipe tomorrow

austere quest
solemn lintel
#

hi?

ocean thistle
solemn lintel
#

I have a question that if a hacker raided my base and he was banned, could they give me back my base?

#

is that the truth seems unfair to me

#

a hacker raided me and was banned I have proof

#

I also know where he lives

ocean thistle
solemn lintel
#

But then if I put on hacks and raid any base right now, the zerg and etc. will they lose it forever?

#

It seems unfair to me

lyric quail
#

yeah these supporters cant interfere with game play

#

hope is lost

lyric quail
#

your loot is gone

#

im sorry

solemn lintel
#

I'm not gay

little mist
#

Where can I find the map files to test the building spot on my server?

ocean thistle
ocean thistle
solemn lintel
#

np I'm going to start again that's the game anyway at least it's banned

timid shale
stuck holly
#

He's been using hackers to absorb our spoils now

#

plz quick

chilly copper
#

HOW CAN İ REPORT CHEATER

near halo
#

there is a cheater

chilly copper
#

<@&274971100184576010>

near halo
#

in snow

runic marlin
#

!ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

runic marlin
#

Make a ticket please

near halo
#

okay

#

when u look ticketr

#

@runic marlin

#

he got so many thing

#

and he will got more we are scaring from her

runic marlin
#

An admin will have a look at it as soon as possible

near halo
#

pls help

runic marlin
marble mantleBOT
#

Hey, @chilly copper

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

runic marlin
#

!ticket please

marble mantleBOT
#

Hey, @stuck holly

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

chilly copper
runic marlin
#

I cannot check tickets, an admin will look into it asap

proper leaf
austere quest
simple yoke
#

aimbotter on eu long

narrow flame
#

Hi i need help

near halo
#

skinbox is disabled on rustoria 5x eu btw

narrow flame
#

how can get verified role

runic marlin
marble mantleBOT
#

Hey, @narrow flame

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

runic marlin
runic marlin
marble mantleBOT
#

Hey, @simple yoke

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

hey

narrow flame
#

!verify

marble mantleBOT
#

Hey, @narrow flame

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

near halo
#

answer my ticket

runic marlin
tawny vapor
#

It's been three days since I lodged a complaint and I still haven't gotten a reply.

runic marlin
tawny vapor
#

ok I look forward to reply

runic marlin
#

@near halo Fixed and it's been slightly updated 😄

toxic haven
#

Can i get help?

stiff widget
runic marlin
runic marlin
toxic haven
#

okey

toxic haven
#

I am getting kicked for vpn but i do not use one

atomic coyote
#

Yo can someone from the support move me?

#

??

toxic haven
#

so waste of time probably

atomic coyote
#

i need to report a bug

pliant saddle
#

!appeal

marble mantleBOT
#

Hey, @pliant saddle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

runic marlin
toxic haven
#

i did already

atomic coyote
#

can someone move me

runic marlin
runic marlin
toxic haven
near halo
#

server

toxic haven
#

eu medium

near halo
#

crashed

#

eu mondays

#

<@&274971100184576010>

chilly copper
#

eu mondays gg ?

runic marlin
#

Will be up asap

abstract granite
#

rollback?

atomic coyote
#

Can a supporter or admin move me pls guys?

#

im waiting for about 1 hour

austere quest
atomic coyote
#

its not a question

atomic coyote
#

its only 1 minute

lyric basalt
#

Feel free to upload it on streamable or YouTube and make a ticket with link to your video

atomic coyote
#

for what you have the Waiting room then Tf

toxic haven
#

@lyric basalt @austere quest Can you please check my ticket what i made on the website?

austere quest
toxic haven
sudden sedge
#

hey tomorrow 2x eu vanilla bp wipe or map vipe ?

atomic coyote
#

where can i open a ticket

raven mist
marble mantleBOT
#

Hey, @atomic coyote

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

mellow elk
#

And when is the vape on the rastoria medium?

ocean thistle
ocean thistle
mellow elk
#

EU

cursive kayakBOT
#

@mellow elk

:flag_eu: EU Medium

IP: connect medium.rustoria.uk:28010
Next Wipe: <t:1692280800:F> (<t:1692280800:R>)
Wipe Schedule: Thur @ 3PM UK Time (Bi-weekly)
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for Next Map

mellow elk
#

Thank you))

rotund salmon
#

Why can't I place a large furnace here? this is a furnace base with triangle roofs.

atomic coyote
#

i need help i cant place the door there there is standing To close to another Building it wont work

#

but at the other side and Above it i can place it

raven mist
#

Theres not much we can help with that im afraid

#

I believe the door is to close to the wall on the other side (one level down)

raven mist
#

Cant see it that good on those screens

keen forge
#

You have to place it before you seal the roof off

pseudo tendon
#

Do i just wait in waiting for support if i need help?

ocean thistle
pseudo tendon
#

Sure. My problem is that my account buys VIP for eu medium every month. And i have no idea how to cancel the payments

#

I have lost alot of money on it. Since i just found out'

marble mantleBOT
zinc anvil
#

its not letting me load onto any rustoria server it says i am banned but idk why

marble mantleBOT
#

Hey, @zinc anvil

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

zinc anvil
#

because i signed into a friends account that was banned from rustoria and now its linked to me which fucks me up

ocean thistle
#

It doesn't hurt to put in an appeal

pseudo tendon
#

Thanks you so much. I spend 250 dollars without even knowing

zinc anvil
#

would joining waiting for support and talking to someone be better then putting an appeal in

#

like if i explained that im linked to a banned account that isnt even mine they just wouldnt believe me would they

elder scaffold
#

some appeals take 4-5 days usually?

ocean thistle
# zinc anvil is there nothing else i can do?

Our appeal system is in place to review bans for this very reason. You can try to wait for support, but you'd probably be told to make an appeal. I recommend including everything you can to explain your side of the story and any proof/evidence. I hope this helps :)

ocean thistle
elder scaffold
#

tysm

ocean thistle
#

Best of luck to you

zinc anvil
#

thanks i hope

plush meadow
#

hi admin

ocean thistle
#

Hello there

plush meadow
#

why gdc-cc ban evasion

ocean thistle
plush meadow
#

i am his teammate

ocean thistle
plush meadow
#

What's the reason he be banned

zinc anvil
#

@ocean thistle

thin plover
#

The reason of the ban is whatever disconnect message he gets 🙂

pliant jetty
#

hi me banned played hack

#

we added a type to the green so that he wouldn't kill us, because we were enemies. I didn't know he was a cheater. We didn't even run together with him. He's in his hut we're in his. sorry> im used google translate
he wrote that his teammate deceived him, we gave him weapons
I have screenshots of our correspondence with him in the steam > sorry im using translate

marble mantleBOT
#

Hey, @pliant jetty

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wise badge
#

ticket

timid trout
marble mantleBOT
#

Hey, @wise badge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

pliant jetty
#

can you view the ticket right now? my house will rot soon

#

#fe9bb6

timid trout
terse gyro
#

I bought a vip from your server on eu Monday, I played for a long time, but when I entered the server, it says it was hacked, can you help me, I didn't open the cheat, I can't write very badly in English

timid trout
#

What language do you speak?

terse gyro
#

turkish

marble mantleBOT
#

Hey, @terse gyro

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

timid trout
#

Are you playing from a public computer or doing anything special to connect to the game?

daring remnant
#

why is rustplus broken on eu main

timid trout
#

perhaps make a ticket to report it. Just go to the bugs section isntead of reporting a player.

timid trout
marble mantleBOT
#

Hey, @daring remnant

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

timid trout
#

Click on the "Generic Ticket" tab.

hardy ivy
#

Can any adm kickhim out of this dc

lyric basalt
#

Thx for your report will forward it

#

I will delete that message for sure

hardy ivy
#

Sorry

#

Should report by dm next time