support

[vagrant crystal]

You can quit maybe my another ticket and i cand send another

[timid trout]

if you do it from the website, instead of in-game, you should be able to add more details.

[elder flax]

not yet to be honst - I'm also not sure if I should appeal or create a ticket, because wwe know this is a bug, our team mate had this issue yesterday as well --> and got unbanned instantly

[timid trout]

@elder flax -- if you are getting a "ban" message, I would think it would be an appeal.

[vagrant crystal]

In the website said me this message You're making tickets really fast. We'll create your ticket after this quick countdown.

[elder flax]

"Hacking" nothing else is displayed at the login screen

[vagrant crystal]

I wait like 5 mins to create tickets

[timid trout]

@drito -- if an admin gets time to check it, then great. otherwise wait the 5 mins.

[ocean thistle]

Are you trying to attach a video/clip? If so, this is why you’re getting an error. Please upload it to YouTube or stream able and attach the link to the ticket. Thank you!

[vagrant crystal]

Yeah im trying to put video

Okay thanks i will do it on the youtube

[ocean thistle]

Thank you

[vagrant crystal]

[timid trout]

Hai to the rescue.

[midnight wolf]

where i can find the reports?

[timid trout]

Which reports are you looking for?

[midnight wolf]

for cheating

[timid trout]

!appeal

[marble mantle]

Hey, @timid trout

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[midnight wolf]

no appeal bro, idiot kill me in full night without night glasses.i need to report him

[timid trout]

ok...

!ticket

[marble mantle]

Hey, @timid trout

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[midnight wolf]

thx

[dull wraith]

Paruski?

[midnight wolf]

da

[dull wraith]

!ticketru

[marble mantle]

Привет, @midnight wolf

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/support/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

[dull wraith]

If it helps 😉

[vagrant crystal]

@ocean thistle it has worked thanks for the help and i hope you see it and thanks for your time

[timid trout]

Getting killed without NVGs is tough to prove. If you have a video, that would make it easier. Sometimes their point of view they can see your outline.

[tough bane]

Pukis 🙂

[dull wraith]

Nuclear

[vagrant crystal]

Yeah i send video in the ticket

[gleaming galleon]

<@&274971100184576010> guys im getting damage when i on boat

its bug i clip it i cant move can someone help server is eu long

[dull wraith]

!ticket

[marble mantle]

Hey, @gleaming galleon

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[dull wraith]

You will have to make a ticket as bug

[timid trout]

Has anyone reported issues with getting stuck inside lockers when using lockers as an airlock on boats?

[gleaming galleon]

i did

[timid trout]

If that's your issue, move the locker further away from the door.

[gleaming galleon]

im talking about normal boat

[timid trout]

or use a workbench

[gleaming galleon]

im gettin damage for some reason

i clip it its so annoying i cant move im stuck with my everything

[timid trout]

Do you have teammates?

[ocean thistle]

That’s an issue with FacePunch sadly. I do recommend F7-ing it to them

[gleaming galleon]

no

[timid trout]

you got cloth on you vader?

[gleaming galleon]

no

15 cloth

but its not enough

[vagrant crystal]

How long can it take for my ticket to be answered? Thank you and sorry for the inconvenience

[ocean thistle]

As soon as possible. Every ticket gets investigated

[vagrant crystal]

Okey thanks

[timid trout]

@glad nimbus You might be able to make a stash. Just a suggestion until you get back to your body.

[glad nimbus]

???

[timid trout]

Just giving you options. If you die trying to get away from the boat, you stuff could be hidden in a stash.

if you can place one without dying.

[glad nimbus]

i have no idea what u talking about

[wraith star]

eu long unplayable

[midnight wolf]

lags on eu long

[glad nimbus]

@ocean rampart this is vader

@inner lagoon

[gleaming galleon]

?

[timid trout]

"Small Stash" can be created with 10 cloth.

[gleaming galleon]

ill be fine dont wory m8

[timid trout]

you can use it on the ground to hide loot

[young cobalt]

Does rustopia eu monday got a built in chat translator?

Sure feels like it

@timid trout

[wraith star]

FIX EU LONG

[timid trout]

I don't play EU Mondays personally, so I'm not sure. There is a command to turn it on and off though.

[dull wraith]

Hey, we do not own rustopia servers

[young cobalt]

Yeah i want it off because the english it spews out is just not it lol rather see the russian text then not understanding tf he is trying tosay

[young cobalt]

rustoria**

[dull wraith]

[timid trout]

looking up the command, give me a sec. Unless another mod knows it faster.

[young cobalt]

Alr please let me know thanks

[marble mantle]

Hey, @timber bridge

To disable automatic translations on our APAC servers, please use the following commands:

• /translate off to disable translations
• /translate on to enable translations
• /翻译 & /번역 for Chinese and Korean.

[young cobalt]

ty

[timber bridge]

Translation I think is only on SEA servers though.

[young cobalt]

Kloki: I'm looking for a timemate with a hut to throw it keeps seeing tim and its annoying

[timber bridge]

They are likely using some form of translator like google.

[young cobalt]

Yeah thats what i tought but idk every one is doing ut

Yeah no it was on eu monday

i see the other lanuages now

[timber bridge]

Yeah that is weird, pretty sure the translate is only on SEA servers. Might be multiple people using some bad translations lol

[young cobalt]

🤷‍♂️ not sure but just noticed after i turned it off the guy who typed the most broken english, now typed in another language

[timber bridge]

Oh interesting.

[paper dust]

ayo can someone tell me why i got banned

[ocean thistle]

There is a built in translation for EU Mondays #change-log message it’s the same command to toggle it on/off :)

[oak wraith]

try to load in the server and a ban description will show.

[timber bridge]

Ah missed that change.

[paper dust]

it jus says "play elsehwere"

[young cobalt]

what is the purpose of having it on by default? the first few weeks ive played i just tought everyone was bad at english since they kept asking for tim instead of team lol

[ocean thistle]

It’s okay I missed it too. I didn’t know it was to Mondays also haha

[vapid zephyr]

You should know what you did to get play elsewhere

You need to appeal

[timber bridge]

Likely the result of being super toxic, and it means play elsewhere.

[paper dust]

ive already been play elsewhere'd

b4 for saying bad stuff in chat

[timber bridge]

Whatever you did is not welcome on the server, especially if this is your second time.

I'd appeal and wait for a response then.

[paper dust]

but this wipe i didnt even say anything bad

[timber bridge]

.

[ocean thistle]

Easier to communicate most likely the translation are silly sometimes but it’s helpful

[young cobalt]

very silly when russians say base in russian the english version is hut lmao

ive noticed

[timber bridge]

The issue as well as 90% of people do not talk proper and use slangs and abbreviations of the word which do not translate proper.

Its a game so...

[left gulch]

Why was the player имя banned?

[dull wraith]

Hey, ask him to make an apeal

[lilac saffron]

need help

[dull wraith]

Appeal*

[dull wraith]

What kind?

[lilac saffron]

i have been banned with playing with a hacker

[dull wraith]

!appeal

[marble mantle]

Hey, @lilac saffron

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lilac saffron]

why

[dull wraith]

You will have to appeal your ban to get it resolved

[left gulch]

что за правило awz3

??

[dull wraith]

!appealru

[marble mantle]

Привет, @left gulch

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[west mica]

?steamid

[marble mantle]

Hey, @left gulch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[left gulch]

what is the awz3 rul???

[west mica]

Does it say 'Come to discord -Awz3'?

[near halo]

?

Wtf

[west mica]

DM @blissful herald

[near halo]

ignore

[blissful herald]

join waitting for sup[port please voice channel

[near halo]

?

[timid trout]

https://discord.com/channels/274965952116817920/368790610783764480

That was meant for @near halo .

[lilac saffron]

hello how long do i have to wait for support ???

[timid trout]

What kind of support do you need?

[lilac saffron]

been banned for playing with a hacker but i was not in his team

ia m waiting for support

[timid trout]

!appeal

[marble mantle]

Hey, @lilac saffron

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lilac saffron]

done that already

[timid trout]

So it can take 1 to 3 business days.

[vapid zephyr]

Nobody will be able to help you with a ban over a call anyways

You need to be patient and wait for a reply to your appeal

[lilac saffron]

hokae

there have banned for 6 days

[vapid zephyr]

Mhm

[warm scaffold]

us long down?

[west mica]

?steamid

[marble mantle]

Hey, @lilac saffron

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lilac saffron]

https://steamcommunity.com/profiles/76561199113319087/

[west mica]

!appeal You will have to appeal. I have DM'd your banning admin to ask if they can review it ASAP.

[lilac saffron]

this is a joke

[marble mantle]

Hey, @lilac saffron

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[west mica]

Ok, Your banning admin will review your appeal ASAP. However the ban does look correct

[lilac saffron]

i random guy given me codes to a base

[west mica]

Feel free to put the evidence in your ban appeal

[lilac saffron]

all my friends are in a call

[west mica]

Feel free to DM me any proof you have of this. Happy to discuss further if needed

[torpid meteor]

can i speak to an admin

ineed some help

[timid trout]

@torpid meteor, what kind of help did you need?

[torpid meteor]

i was on rusty moose earlier and played against some cheaters and they got banned

[timid trout]

That's an easy one. You are on the wrong discord.

[torpid meteor]

and now theyre on ur server A player you reported on Rusty Moose has been banned!
"bamasum" (76561199381961031) was banned 7 minutes ago for Cheating.

Thank you for your report!
A player you reported on Rusty Moose has been banned!
"Spring" (76561199381851353) was banned 7 minutes ago for Cheating.

Thank you for your report!
A player you reported on Rusty Moose has been banned!
"Sz" (76561198156087238) was banned 7 minutes ago for Association.

Thank you for your report!

i just wanted to give you an heads up

[timid trout]

ok, so you are pre-reporting them before they cheat here.

[torpid meteor]

thats their steam 64 ids they all got banned off of rusty moose bi weekly just a couple hours ago and they are boasting that they are ruining rustoria medium right now

no they are already on the server cheating

they are boasting about it in discord dms

and i just thought that i would give you guys some heads up

[timid trout]

!ticket

[marble mantle]

Hey, @torpid meteor

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[timid trout]

have you made a ticket yet?

[torpid meteor]

i mean

i just provided you with all the information do i really have to go out of my way to doa ticket

im kinda playing but im just helping you

this is not helping me in anyway, i just sent you their steam 64 ids you can confirm with rusty moose admins if you'd like

[timid trout]

That's the normal procedure.

I mean, I could report it for you, but you won't get a reply.

what server are they on?

[torpid meteor]

rustoria eu medium

[brisk warren]

Good afternoon. I have a subscription to vanilla eu long. I withdrew funds on the 1st of this month, but for some reason there is no receipt.

[torpid meteor]

i dont need a reply, im helping you guys with them if you would like to check them out and ban them thats up to you im just doing what i thought is the right thing.

[brisk warren]

Good afternoon. I have a subscription to vanilla eau de toilette. I withdrew the funds on the 1st of this month, but for some reason there is no VIP status.

[ocean thistle]

Please make a ticket in #payment-support , fill out all the necessary information, and someone will be able to further assist you. It may take a little while for a response so thank you for your patience in advance

[torpid meteor]

@timid trout can you let me know if you are reprting them or if i have to.

[timid trout]

I reported them, but it would be better if you did in case they had any follow up questions.

[torpid meteor]

im on large

if u have questions u can dm me maybe? im here

[fossil igloo]

@torn bronze is restarting in ~10min. Should be back online 15min after.

[torpid meteor]

well tinker

im just letting you know they are blatantly cheating

and they are banned off of rusty moose for cheating, i hope you catch them

[raven mist]

We always do our own investigation anyways, but we appreciate the report

[torpid meteor]

im glad i can help

i hate cheaters more then anything in rust

[raven mist]

So we share the same interests

[midnight wolf]

if i use autoclicker i can get ban?

[timid trout]

I assume you mean for buying stuff from shops?

[untold ocean]

why do i have 60 fps in rust but i should have 240

when i load the game i get 240 than as soon as it starts its 60 like what

i have a 4070

[timid trout]

Rules is "No Hacking/Scripting". -- it could be considered scripting so I wouldn't do it.

[west mica]

Can depend on your FPS limit aswell as CPU as Rust is more CPU heavy than GPU

[untold ocean]

it used to be 240 tho

[west mica]

In F1 type client.fps 240

[untold ocean]

like in game

done

still 52 fps

[timid trout]

Did you used to turn off custom textures?

[untold ocean]

i dont think so

although my grahphics are set to the max

idk

[timid trout]

240 on max graphics is insane.

[untold ocean]

thats the problem

isnt it

what should it be aty

[night wigeon]

can i ahve an admin

[haughty hinge]

open mondays or im going to open ur butthole via anal prolapsation @fossil igloo

[night wigeon]

i just joined the server, and i was banned i was loading in and went to get a drink and when i came back i spawned in then i was kicked for "hacking"

i legit wasnt even in the server 5 min

[haughty hinge]

Stop cheating on alt accounts retard

[night wigeon]

?

[timid trout]

!ticket

[marble mantle]

Hey, @timid trout

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[night wigeon]

tf???

!appeal

[marble mantle]

Hey, @night wigeon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[timid trout]

@night wigeon !appeal

[crystal heron]

yo admin gelp me out in waiting for support plz<3

[near kindle]

brO

[timid trout]

!appeal

[marble mantle]

Hey, @night wigeon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near kindle]

Fuck]

i cant get unbanned i dont even cheat anymore

[untold ocean]

its still 60 fps

[timid trout]

!appeal

[marble mantle]

Hey, @near kindle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[crystal heron]

can an admin help me in waiting for support

[timid trout]

What kind of support did you need?

[crystal heron]

need the map url to download

[untold ocean]

what graphics should be for my pc

[night wigeon]

hey admin

[untold ocean]

cause max isnt doing it for me lol

[night wigeon]

cant find where i appeal

[timid trout]

!appeal

[marble mantle]

Hey, @night wigeon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[timid trout]

Are you looking for the map file that gets downloaded automatically for the game, or just view the map on the web?

[timber bridge]

what server?

[crystal heron]

the automiatic

splooty helped me yesterday its us mondays

[night wigeon]

hello admin

[timber bridge]

one sec

[night wigeon]

this says i was banned 3 months ago

[crystal heron]

bless

[night wigeon]

ive never joined your servers

[timid trout]

The link to join the server, or to get the map file?

[crystal heron]

splooty got it

the actual map file that u can put in your maps folder

cuz it dosent let me download it when joining ur guys servers for some reason

[teal ledge]

why am i getting kicked for hacking ?

[timid trout]

!appeal

[marble mantle]

Hey, @teal ledge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[teal ledge]

lmaooo im not hacking just loaded in

i did no answer

[timid trout]

vinq, if you think it's a mistake, make an appeal.

[night wigeon]

hey admin

i made an appeal, can i know why the fuck i was banned??

[timid trout]

What did you need @night wigeon?

[night wigeon]

i legit just joined

[timid trout]

I suggest you make an appeal.

[night wigeon]

and it says i have a ban from 3 months ago

oh i did bud

[timid trout]

Ok, be patient. Add any detail such as if your using a VPN, etc.

[night wigeon]

nope

[timid trout]

it can take up to 3 days, but usually faster.

[timber bridge]

https://cdn.rustmaps.com/maps/240/807a655251604cdeb97a96216706fefc/procedural__4000_nE3szq4KBE-L58AcWro69Q.map

[night wigeon]

bruh

[crystal heron]

this why i love u splooty

[night wigeon]

bruh

[untold ocean]

tinker

[crystal heron]

how do u get it, is there a way i can so i dont have to do this every wipe

[night wigeon]

@timid trout i legit just checked my stats your website i have 0 everything

ive never been on your servers

[untold ocean]

can i like make a ticket or something cause i am turning down my graphics and my pc is till running it at 60 fps

[brisk warren]

Hello. I have a subscription to vanilla eau de toilette. I withdrew the funds on the 1st of this month, but for some reason there is no VIP status. I created a ticket but no one answers...

[timid trout]

@untold ocean -- This would be a facepunch thing.

[teal ledge]

how would i be hacking n not eac ban lmaoooo joke

[timber bridge]

If you leave your F1 console open when it tries to download the world it will tell you where it is trying to download it from.

[untold ocean]

@untold ocean can anyone help me tho

[teal ledge]

and noone answering my ticket

[untold ocean]

cause i dont know at this point

[timber bridge]

@crystal heron

[crystal heron]

oh bet thanks

[timber bridge]

np.

[night wigeon]

@cobalt elm

[timid trout]

@teal ledge It can take up to 3 days.

[night wigeon]

how willl i knowwhen someone replys

like this is so stupid

was i banned for being AFK???

[timid trout]

@night wigeon, you can check the ticket on the website.

[night wigeon]

like wow

[raven mist]

!steamid

[marble mantle]

Hey, @night wigeon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[night wigeon]

im legit trying to play the game and im banned for no fucking reason'

[timber bridge]

@crystal heron, it's important to note that it won't attempt to download the map until you are through the queue tho.

[timid trout]

Every ticket get's investigated, you just have to be a little patient.

[night wigeon]

ok i get that tinker

[untold ocean]

@timid trout can i make a ticket and will they help?

[raven mist]

Send me your steamid

[night wigeon]

but why does it say i have ban from 3 months ago

[timid trout]

?steamid

[marble mantle]

Hey, @timid trout

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[night wigeon]

i am getting it

[untold ocean]

is there anywhere somone can help me with this

[night wigeon]

i have to log in online

[raven mist]

Yes thats the official steam login page

[atomic monolith]

can i talk to ssm1 quick

[night wigeon]

76561199411249041

[raven mist]

Taking a look

[atomic monolith]

admin in g preferb

[night wigeon]

okay

[raven mist]

Mind send me your other accounts?

[teal ledge]

wat dose waiting for support vc do will somone drag ?

[night wigeon]

i do not have other accounts

[raven mist]

Can u give us some context?

[atomic monolith]

gettin teamed on in g

[raven mist]

Be honest

[night wigeon]

i am

[raven mist]

I already know you do

[night wigeon]

okay then what are they

[teal ledge]

need addmin to dragb me

[night wigeon]

tell me, i got a PC and just got this game as my friends have been begging me

[raven mist]

Im pretty sure you know your other accounts

[night wigeon]

i play on xbox

bro

wtf

[raven mist]

Dm me , not gonna keep spamming in support

[teal ledge]

i need support

[atomic monolith]

dbln and sexymen teamin

[raven mist]

Make a ticket

You know how it works

[atomic monolith]

bit late

[raven mist]

?

[atomic monolith]

gettin pullmed my g

can u spectate q20

[raven mist]

We dont take reports over discord

Make a ticket

!report

[marble mantle]

Hey, @raven mist

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[atomic monolith]

..

[raven mist]

Make a ticket lol

[atomic monolith]

can u spectate q20

i cant

[untold ocean]

how u make a ticket

[raven mist]

Why not?

/ticket ingame

[marble mantle]

Hey, @raven mist

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[teal ledge]

i made a ticket n no help lack opf support

!appeal

[atomic monolith]

becasue if no one watches they dnt get banned

[marble mantle]

Hey, @teal ledge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[raven mist]

Ingame ticket?

[cobalt valley]

Could have made a ticket by now…

[teal ledge]

no on website

[raven mist]

The time you are spamming in here you could’ve made 10 already

[teal ledge]

i see alot of admins typeing but not helpiin ?

[raven mist]

We sure are

On what server

[teal ledge]

im keep gettying kicked

us mondays '

says hacking lmaoo my setams has no bans anything

[timid trout]

!appeal

[marble mantle]

Hey, @teal ledge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[raven mist]

So thats an appeal!

?*

[teal ledge]

I DID

NO ANSWERS

[raven mist]

Yes , thats not a reporting ticket

They can take 1-3 days sir

[teal ledge]

BUT YALL TYPEING AWAY NOT HELPING

BULLSHIT

[atomic monolith]

shit suppot

[teal ledge]

fr

admin abuse

[cobalt valley]

Currently at work sorry! Not at pc

[raven mist]

Because, only your banning admin reviews it and handles it

[raven mist]

Thanks

[teal ledge]

were it say who banned me lmaooo

[untold ocean]

can somone pls help me with my frames my pc can run 240 fps and i am running 53 fps i have a 4070 and it always use to run 240

[teal ledge]

i have 400hrs kid banned me for hacking lmaoo

[raven mist]

Thats not really something we can help with im afraid

[untold ocean]

i dont know how i tried evveyrthing

[teal ledge]

didntr even get a noti for it too

[untold ocean]

were can i get help

[teal ledge]

youtube

[untold ocean]

it dosent say

its just shows graphics settings

[raven mist]

We cant really troubleshoot your pc

Send me your steamid @teal ledge

[untold ocean]

is there like a discord server

[raven mist]

!steamid

[marble mantle]

Hey, @raven mist

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[untold ocean]

that can

[teal ledge]

i pmed u

it

[raven mist]

One min

[teal ledge]

thank u

[wraith star]

not possible to fly minis on long

[raven mist]

Sup

[wraith star]

cant fly minis, just get frozen every 10 meters. server performance is dogshit

[teal ledge]

update

[raven mist]

Thats what the restarts are for

Troubleshooting this issue

Will forward

[teal ledge]

ok lmk

[wraith star]

just bombed my mini because i was stuck frozen for 20 seconds

[raven mist]

You should be good to join

Was linked to something old

[next heart]

bradley is stuck on us mondays it wont move even if u shoot it or aggro it it tries to drive away then it gets stuck its not cause of a player

its stuck forever on the fresh wipe us mondays

[teal ledge]

im good ton join ?

[raven mist]

Yes

[next heart]

can u read my msg

[wraith star]

whats the issue tho its been like this for the past 3 days

[teal ledge]

why was i getting tht mesg?

[raven mist]

Thats what theyr still looking into

[raven mist]

Because your old gameban

[teal ledge]

wat game ban lol

[raven mist]

Please a report about that

[next heart]

how where\

[raven mist]

!report

[marble mantle]

Hey, @next heart

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[wraith star]

are you allowed to go ingame and take nice pictures of bases or is that not allowed

[raven mist]

Im not on pc myself so an admin can check it out

[wraith star]

are admins allowed?

[young valve]

hello, i was bought VIP for your server few days ago for friends account as a gift, but he wont play atm, can i share this VIP to my other friend which want to play with me ? 🙂

[raven mist]

We dont normally do this no

Just wondering, the lagg you are experiencing

Is this always around the same area?

[wraith star]

everywhere

[atomic monolith]

pls i beg sm1 get in a vc with me ihave prrof of dbln teamin

[wraith star]

ive only been in the snow

[raven mist]

Can you give me the grids? P

[wraith star]

metro tunnels wont even load half the time, will drive into darkness for 20 seconds

[raven mist]

Where it always happened

[wraith star]

whole snow

[raven mist]

Whole snow… hmm alright

[atomic monolith]

legit a 8v3

[wraith star]

prob whole map i havent been in anything else than snow tho

[timid cipher]

admins wanna unban me yet?

[wraith star]

minis are slow and freeze, trains ride into darkness, delayed looting of crates, delayed killing of scientist, things wont load in metros

thats what i experienced

[raven mist]

Thanks, will forward to the devs that are working on it

[timid trout]

I am assuming you already appealed?

[timid cipher]

ofc i have

been through this proccess before pal

[raven mist]

@atomic monolith someone is alrdy looking into your tickets

[timid cipher]

shenzy unban me

i aint do nothin

[atomic monolith]

shit asnwer tho

[raven mist]

?

[wraith star]

do people get banned for being racist or why is it a feature in the f7 report

[atomic monolith]

no answer i beg u get in a vc with me shenzzy

[raven mist]

Theyr most likely already looking into it aswel

Im far from my pc atm

[atomic monolith]

i have video proof

just cant sned it

[cobalt valley]

I’m sure it’s being looked into! However seems they are requesting the video proof you have.

[timid trout]

Each situation is different. Create a ticket if you think there is a problem.

[atomic monolith]

i cant snd it thats thew issue

[cobalt valley]

Have you uploaded the video to something like YouTube. You will need to upload to obtain a shareable link.

[raven mist]

Ive let the admin know who handles your ticket

[gleaming compass]

y6o

jenx

or shenzyyy can u 2 get on 10x eu we are/were getting 8man raided

Asuna has a clip

[raven mist]

There is already an admin on it

Asuna was in a call with the admin

[gleaming compass]

can they get banned already cos i cba getting teamed on and i just wanna chill

[raven mist]

Wait for the reply

[gleaming compass]

mate please do something cos their getting beat but just keep coming back

3 raid based

bases like whattt

[hollow agate]

please return server eu odd jr to old host please 🙏🙏🙏 ping doubled

[vapid zephyr]

we dont have an EU odd

[hollow agate]

?

[untold ocean]

anyone know good graphics settings for rust

i gotta 4070

[vapid zephyr]

this is rustoria, we dont have an EU odd

you can see all of our servers on the right

[hollow agate]

Sorry bro I mistake

🙏

[vapid zephyr]

[iron ice]

did update today fix missile silo cam room?

[timid trout]

Make your own cam. fly a drone in there and sit it on a ledge. 😛

(not an official answer)

[vapid zephyr]

your issue isnt easily fixable I believe

'youll have to make f7 reports to FP about it

[iron ice]

yeah im asking if the patch today fixed it

[vapid zephyr]

ive got no clue, unfortunately would be something youd have to test out :/

[fossil igloo]

I dont think so

[plucky pasture]

im palying a wipe with my friend and now its saying ban evasion

can anyone help with this

[vapid zephyr]

!appeal

[marble mantle]

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hollow agate]

Best service and prompt help, thank you for your work! number one ☝️

[stark cargo]

I got a question, if I’m being raided and I leave my doors open to core and people walk in and start looting, and they don’t shoot me is that considered teaming? Cuz I didn’t know these kids.

[raven mist]

Why would you do that tho?

Very confusing question lol

[stark cargo]

To potentially grab loot

[broken reef]

Hello administrator, my game ID: 奥德修斯不回家, I do not know for what reason has been blocked, but I am a normal player, hope to unblock

[raven mist]

Why would u keep your doors open to core

So someone can loot you

[stark cargo]

They were in core and I ran in there not worried about the doors

I was trying to get my base back

[raven mist]

Not sure but it can look like teamin

[broken reef]

I was banned from gaming by hacking

[grim spire]

can you looooooooooook d3tox ticket plzzz

[broken reef]

Can the caretaker help me

[leaden ginkgo]

@thin plover tu parles français abi?

[wraith star]

@raven mist lost rig to teammate being flyhacked because of lag, and me being stuck to the ground being unable to move

[broken reef]

@raven mist I want to complain that I was wrongly blocked

[thin plover]

oui, pourquoi?

[minor temple]

Yes this would be a bad idea.

[leaden ginkgo]

Est-ce que tu peux regarder mon ticket ou celui de @sacred gale stp?

[raven mist]

Its being looked into again @wraith star

Hopefully a solution soon

[wraith star]

thank you very frustrating when getting shot and cant move

[thin plover]

ton ticket ou ton appel? c'est deux chose différente

[vapid zephyr]

was an appeal, they are banned

abou was "team leader"

[thin plover]

ahhhh, l'admin qui vous a banni va regarder votre appel mais note que cela peut prendre 1-3 jours ouvrables, des fois plus rapidement @leaden ginkgo

[leaden ginkgo]

Ah merde, au pire tant pis sur ce wipe Eu long, mais si on pouvait être unban pour le main ça serait bien.

[last inlet]

hacker on the 3x

[marble mantle]

Hey, @last inlet

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[spiral karma]

appeal

[broken reef]

@raven mist I can't open the appeal link, can management help me see what's wrong with me

[spiral karma]

I'm xcg.kai

[broken reef]

I'm 奥德修斯不回家

[ocean thistle]

@fossil igloo for you maybe?

[fossil igloo]

handled!

[noble terrace]

Hey, this should be fixed. Can you try appealing again and let me know if it works?

[pastel axle]

Hello can i know how much time an appeal can be answered ?

[ocean thistle]

Hello, the standard response time for appeals are between 1-3 business days

[pastel axle]

Ok thx, i hope so because i take a VIP , and i was banned for nothing

can i refund the paiement ?

[brisk wharf]

hello we are a group of 3 we got banned because we invited arab people like us who were neighbors and we got banned for playing with a hacker i think it was one of the randoms we invited

[ocean thistle]

!steamid what's your steamid, I can take a quick look

[marble mantle]

Hey, @pastel axle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[turbid estuary]

im in his team btw

[ocean thistle]

You may try to request a refund in #payment-support by making a ticket

[turbid estuary]

we just got banned??

[pastel axle]

76561198093414083

[brisk wharf]

76561198314367266 - hello we are a group of 3 we got banned because we invited arab people like us who were neighbors and we got banned for playing with a hacker i think it was one of the randoms we invited

[ocean thistle]

I have forwarded your appeal to the banning admin please be patient while you wait for a response

[ocean thistle]

Checking, give me one second

[pastel axle]

Thanks a lot 🙂

[turbid estuary]

we were in fishing village, fishing peacefully until we stumbled upon a friendly neighbor so we added him to group no one knew hes hacking until we got banned.

[ocean thistle]

@turbid estuary @brisk wharf it seems like a legitimate ban, have you both appealed?

[turbid estuary]

appealed?

[ocean thistle]

!appeal

[marble mantle]

Hey, @turbid estuary

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[turbid estuary]

where dop we appeal

ah

thanks!

[ocean thistle]

No problem!

[turbid estuary]

how long can the appeal take?

[ocean thistle]

The standard response time are between 1-3 business days, sometimes more or less depending

[turbid estuary]

thanks a lot!\

[stark cargo]

can a admin help me grab my stashes, i cant get them for some reason

i think they might have been removed

[ocean thistle]

Hello there, unfortunately we cannot interfere with the game. I recommend maybe to build a twig foundation to see if it will pop up

[turbid estuary]

Hi again, where will i get my appeal response? so i can check it later when i get it

[stark cargo]

i cant build a foundation where its placed

[ocean thistle]

You'll receive a response on our website, or if you follow this https://rustoria.co/link then you'll get a discord direct message from our Rustoria Bot

[stark cargo]

@ocean thistle are yall able to give me my stuff back since it wasnt my fault? cuz their gone

[ocean thistle]

Sadly, I am unable to because we cannot interfere with game play :( I do apologize for your lost items

[stark cargo]

thats so dumb its not my fault it got removed

it had overr 100 rockets in there

[edgy drift]

I keep getting disconnected as soon as I spawn for "Hacking". Doesn't say I was banned. I was also able to get on earlier, do I need to open a ticket on the site or is it a simple fix?

[thin plover]

!appeal

[marble mantle]

Hey, @edgy drift

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[stark cargo]

thats dumb that yall cant give me my loot back when its ur severs fault for removing them

[edgy drift]

Do bans transfer across all Rustoria servers?

[neat sphinx]

@fossil igloo hi! Why did they give me a mut chat? Can we talk!

[fossil igloo]

DM me

[thin plover]

yes

[stark cargo]

would a admin mind coming into the trio 5x and telling me if these stashes are gone or not

[neat sphinx]

what is DM?

[thin plover]

we do not interfere with gameplay, can't do that

[edgy drift]

That's really odd then, since it says I have a ban from 6 months ago for hacking but have been able to play, i think it might have been a false ban? Also I cannot submit a appeal I keep erroring out. Is there another way I can appeal a ban?

[stark cargo]

i just want to know if they are here or not, its not interfering

[thin plover]

it is, you'd gain information from an admin

[stark cargo]

but its my stash

if they are gone im gonna lose 100 rockets and 40 c4

[thin plover]

sorry we can't help you with that

[stark cargo]

but its ur servers fault not mine

[thin plover]

.

[high thunder]

Hello, just saw that I won the giveaway, and Just made a support ticket, is the reward still valid? #1138234132875452507 message

[tacit cliff]

@fossil igloo

[fossil igloo]

lets go!

[tacit cliff]

https://cdn.discordapp.com/attachments/1050004083693584447/1137909678634958848/image.png

wise words he was indeed rly good at the game and we were just bad : (

also i like how when some1 from susus team get temp eac ban(3days) they all get unbanned cuz its not their fault but when it happend to us we had to wait all 3 days to play and be unbanned

nice double standarts

[fossil igloo]

That was in response to you guys just constantly complaining in chat while we were investigating them, calling them out in chat etc.

[marble river]

hoppel n17 scammed me

may u inquire on my ticket

authed 2 doors and got banned : (

[fossil igloo]

That susu temp ban was made after we provided we some additional information to Facepunch, it was not cheating related.

[fervent kernel]

hoppel our great leader please find forgiveness for our baffonery 🙂

[tacit cliff]

lol we got told its impossible to do anything abut it

when it happend

but for them it is, weird.

[fossil igloo]

Your friend received an automatic EAC tempban which 99.9% of the time are issued for cheating. Susu had some accounts removed after we provided context to Facepunch, and again, it was not a cheating related ban.

[tacit cliff]

ye and he got unbanned both times

[fossil igloo]

If they had received regular EAC tempbans they would also be banned until the tempbans are removed

[spring abyss]

cheater rustoria eu main 76561199015795888

[marble mantle]

Hey, @spring abyss

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[spring abyss]

i made ticket

[amber trout]

what js happended to the 5x us

[dreamy prawn]

server crashes and lag, kinda become the norm.

[fossil igloo]

Banned

[fossil igloo]

Is it down or what do you mean?

[fervent kernel]

hoppel is the boat bug fix so u dont die when boating around

[dreamy prawn]

yes it is down.

[spring abyss]

thank you, lately its some many cheaters, losing all my loot to them

[fossil igloo]

Which 5x?

[dreamy prawn]

US 5x no bp

[fossil igloo]

Its been crazy not gonna lie. We been banning hundreds of cheaters a day its bad lol

[fossil igloo]

Coming back up now

[spring abyss]

gg my loot i guess

[last surge]

admin, my friend Popyz was banned 'player with hacker' but nobody in my team was ban for hacke, we dont understand

[tropic robin]

Hello i have just been banned for "playing with cheater" Nobody get banned in my team and nobody cheat... Can someone explain or help me ? (sorry for my english^^)

[vast crane]

when is 5x guna come back up

[mint bronze]

are the servers down again?

[vast crane]

5x no bp is

[mint bronze]

dope

[vast crane]

rlly makes my day

[dreamy prawn]

Doesn’t seem to be rebooting

[vast crane]

still cant connect

[fossil igloo]

its starting

takes a second

Up any moment now

[vast crane]

stuck at connecting

[thin plover]

!appeal

[marble mantle]

Hey, @tropic robin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tropic robin]

Thank you

[lusty dock]

hey, US mondays has a shit ton of floating power lines

i made a ticket about it but i dont know if its something y'all fix like terrain bugs

[tacit cliff]

https://steamcommunity.com/profiles/76561198168226121

@fossil igloo susu again

[gleaming hound]

It's a temp ban

[tacit cliff]

proper temp tho

this time

[gleaming hound]

It appears to be a temp ban yeah from EAC

Deffo not a full game ban

[tacit cliff]

ik its a temp from eac not a full ban

[gleaming hound]

I am confused what you're asking

[tacit cliff]

but he said last one wasnt a proper eac ban that's why they didnt get banned and now this one is

[gleaming hound]

Ah, I missed the context. This still isn't really a "proper" eac ban since it's temp.

But he might mean something else, I have no idea

[tacit cliff]

yeah but when my teammte got temp banned for 3 days we all got banned and had to wait for it to be lifted so we can play again

how come they're not

[fossil igloo]

No, that is one of the accounts we forwarded to Facepunch @tacit cliff

[tacit cliff]

so they got multiple bans LOL

[fossil igloo]

Correct

[tacit cliff]

yikes

[fossil igloo]

And none of them are for cheating. If they would have been for cheating we would ban the entire group.

[wicked linden]

did rustoria us small crash? because when i try to connect it says connection attempt failed

[fossil igloo]

Taking a look

[wicked linden]

okay thanks

[fossil igloo]

it did. coming back now

[wicked linden]

alright

[oak valve]

us small went down

while i was mid fight on rig

[fossil igloo]

~6 minute rollback

[wicked linden]

okay

[spring abyss]

@fossil igloo

[fossil igloo]

@spring abyss

[spring abyss]

LOOK DM

[wicked linden]

is it up yet because i stilll cant connect

[fossil igloo]

YEAH MESSAGE ME WHAT YOU GOT

almost

[oak valve]

@fossil igloo how long of a rollback?

[fossil igloo]

6 minutes

[oak valve]

ok

[polar cairn]

Can i stream a video of a hacker to someone in support

[last surge]

can i write to an admin in private please ?

[spring abyss]

hoppel can i get in a call with you?

[flat viper]

yo i got a cheater on rustoria eu main

[near halo]

how long do tickets take @fossil igloo

been waiting really long time for my ticket

didn’t do anything wrong uploaded my pov

[lusty dock]

https://tenor.com/view/lol-rofl-gif-23189496

[dim sluice]

can i have suport pls, i got charged again

[vapid zephyr]

please make a ticket in #payment-support and they can help you out <3

[dim sluice]

already made

[uneven crane]

hello need help. 3 team group is teaming up with 2 more people in rustoria solo.duo.trio

[flat storm]

his name is Sunrise banditcamp.com he has 2 other teamates plus some other people they are teaming with

[uneven crane]

#support

[vapid zephyr]

!ticket

[marble mantle]

Hey, @uneven crane

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[flat storm]

Thank you!

[dim sluice]

Helloo, can someone please see my ticket

[mossy pier]

question i have to softside was wondering if im able to use a auto clicker

or will i be banned for hacking or such other things

[dim sluice]

Almost 1 hour waiting and any response.......

[trim fog]

nothing against it i dont believe

[urban mountain]

cheater

[marble mantle]

Hey, @urban mountain

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[graceful hinge]

!appeal

[marble mantle]

Hey, @graceful hinge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dim sluice]

More than 1 hour waiting, no one can anwser me?

[delicate inlet]

someone answer my ticket bruh

[delicate inlet]

try a day and a half

[weak lagoon]

how long do appeals take been 3 days already so ig i bought vip for no reason

[dim sluice]

SAME

im almost talking to the bank

[vapid zephyr]

for what

what are you waiting on

[dim sluice]

i got charged, and i didnt want to pay again, i bought last wipe the VIP now it charged again

[vapid zephyr]

so a payment support ticket?

those are not instant

only a very select amount of people have access to those

please be patient, complaining about the wait time wont change anything

[delicate inlet]

nah fr if your a mod do what your supposed to be at

[fossil igloo]

1-3 business days 🙂

Maybe even longer

[weak lagoon]

thats great cause cause i bought vip but i have been banned the whole time so it will run out pretty much

[blazing mesa]

Cheater on Rustoria.Co Us-Main

[marble mantle]

Hey, @blazing mesa

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[carmine badger]

!appeal

[marble mantle]

Hey, @carmine badger

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[latent fog]

!appeal

[marble mantle]

Hey, @latent fog

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[carmine steppe]

!appeal

[marble mantle]

Hey, @carmine steppe

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[spiral prawn]

Adimin， I have prompted VPN ban is 76561198968182383

[vernal vigil]

https://steamcommunity.com/profiles/76561199381543112
esp cheating

100% percent like really obvious

[near halo]

Ban evasion whats that? i cant play on my frt server

[thin plover]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wooden nexus]

lol

[near halo]

some 1 pls help me

[sacred cedar]

I need help with a suspected Cheater on Rustoria.co US - Medium... the guy is just insta headshoting me with a eoka around corners and stuff he's trapped in my airlock now.

[midnight flume]

!ticket

[marble mantle]

Hey, @sacred cedar

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sacred cedar]

what a shitty system don't you guys have in-game mods

I can show the clip over discord easy also

[midnight flume]

please upload the clip to streamable or youtube and include the link in the ticket

[last surge]

Hello there, can i talk to an admin in private ? 🙂

[midnight flume]

feel free to DM me

[midnight wolf]

Are all servers restarting or what?

[broken reef]

How long does server maintenance take

[hearty smelt]

Thank you

[glad smelt]

Thank you
I was banned a year ago. When will the ban be lifted

[midnight flume]

!steamID

[marble mantle]

Hey, @hearty smelt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[midnight flume]

This ban is permanent

Guess you'll have to wait for a response to the appeal

[turbid sphinx]

!appeal

[marble mantle]

Hey, @turbid sphinx

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[midnight flume]

Looks like your appeal was already denied 8 months ago. So no you will not be getting unbanned I'm afraid

not really

[karmic flame]

cheater wasspi in US 2x monthly vanilla rn

[marble mantle]

Hey, @karmic flame

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sly ruin]

@midnight flume My friend, he has received a node ban. He won't be able to handle DC. Please help him with the management

76561199072921561

[dense sorrel]

cheating 7651199225334937

[karmic flame]

https://medal.tv/games/rust/clips/1nOMCjYuu8GEvi/d1337Jx9b2po?invite=cr-MSxJT24sMjQwNDQ1NjEs

Base P21 working with cheater

[sly ruin]

@surreal kelp My friend, he has received a node ban. He won't be able to handle DC. Please help him with the management

[deep bison]

cheater 7651199225334937

[marble mantle]

Hey, @deep bison

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[thin plover]

!ticket

[marble mantle]

Hey, @karmic flame

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sly ruin]

@thin plover My friend, he has received a node ban. He won't be able to handle DC. Please help him with the management

[thin plover]

whats his steam ID?

[sly ruin]

76561199072921561

[thin plover]

were you not answered already by SamyG10?

[sly ruin]

@thin plover 76561199072921561

[thin plover]

tell your friend to try joining the server in 5-10 minutes and to not spam connect

I'm sorry but my answer won't be any different than his answer he gave you already

[sage hamlet]

yo i got killed by a hacker and lost my ak

[midnight flume]

!report

[marble mantle]

Hey, @sage hamlet

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[pure obsidian]

please ban cheaters on rustoria 2x

😮‍💨

[thin plover]

!ticket

[marble mantle]

Hey, @pure obsidian

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[timid junco]

it kicked out of rastoria and does not start events on any server except rastoria, what to do?

[pure obsidian]

@thin plover i havent got a response on a ticket in the past 4 wipes

[thin plover]

are you making a F7 report or /ticket?

[pure obsidian]

both

each time

[thin plover]

I'm pretty sure you would have gotten an answer on your tickets if you made them with us

whats your steam ID?

[pure obsidian]

just made another

Egyptiannnn

[thin plover]

on 2x vanilla us right?

[pure obsidian]

yes

i reported him hours ago

in a different ticket

[thin plover]

no need to make multiple tickets on the same person, and I can see your ticket is 2h old and already being looked into

and I've checked, every single one of your tickets have received an answer

[pure obsidian]

i only make multiple when they dont get banned for hours

[thin plover]

well sometime people that get reported are not cheating so of course they don't get banned, but like I said just make one ticket and wait for the answer, no need to make more

[sly ruin]

@thin plover Still can't do it

76561199072921561

@thin plover 76561199072921561
Still receiving node ban, unable to enter

[pure obsidian]

servers unplayable

getting camped by cheater

[thin plover]

ok tell him to try again in 5 minutes, just fixed it again

[earnest mauve]

Hi, what is the wipe schedule of 3 x no bps eu? What is teamlimit?

[thin plover]

!ticket make a ticket please

[marble mantle]

Hey, @pure obsidian

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[thin plover]

look in #oldserverinfo for all the info

[last surge]

Hey, can i speak to an admin in french ?

[visual sleet]

ADVINCULA IS CHEATING ON TORIA MAIN

PLEASE BAN HIM

HES STUCK IN MY BASE\

[broken idol]

!report

[marble mantle]

Hey, @visual sleet

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[visual sleet]

!report

[marble mantle]

Hey, @visual sleet

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[thin plover]

oui, quelle est le probleme?

[visual sleet]

RUSTORIA MONDAYS

BAN THIS GUY

[gleaming compass]

Hi jenx

[broken idol]

@visual sleet have you made a ticket?

[thin plover]

if you guys can stop calling him out it will help out a lot

[thin plover]

hello

[gleaming compass]

how do i make a suggestion?!?

[thin plover]

#feedback-suggestions

[gleaming compass]

cheers

[last surge]

@thin plover je t'ai fais un message privé

[latent vine]

usmain down

[latent vine]

it's been down for 20 ish min

[rocky walrus]

hey
does this happen to you?

[latent vine]

yeah, it's down rn

[raven mist]

Us main is booting up

[rocky walrus]

thank you

[near halo]

what should I do if I was given a ban for no reason when I was not even on the server
(when trying to create a ticket, an error appears)

[near halo]

Admins doesnt work

[near halo]

it also says that I received a ban 21 months ago)

[near halo]

i get ban 2 month ago but i playing on this server 1 day ago XD

[silk hamlet]

bro i made a appeal becuase i was banned for playing with a cheater and they said i was playing with someone i dont even know and didnt let me respond?

what was the point of an appeal

if i can appeal my case

[fossil igloo]

Whats your steamid?

[flint anchor]

admin 76561199253214000 VPN BAN

[near halo]

Hey, cheater on us medium name is ARMADA

[thin plover]

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

ty

[flint anchor]

@thin plover admin 76561199253214000 VPN BAN

[ocean thistle]

This should be fixed. Please wait 15 minutes before connecting. Refrain from connecting until those 15 minutes are up. Thank you!

[thin plover]

please post this in #looking-for-group

[silent fjord]

Good morning , could i ask for some help !

[thin plover]

what do you need help with?

[silent fjord]

its game problem and its hard to explain somehow

could i show you ?

[thin plover]

is it something that would need to go in a ticket to report somebody or an issue or for a ban appeal?

[silent fjord]

somehow we get raided by someone ( no name ) and they did't use rockets to enter ( its hard to explain )

[pastel axle]

maybe u got insided ?

[silent fjord]

fireball 4 people in diferit places in the same time and the cost to enter was 100 c4

i will wait

[stuck holly]

@thin ploverDear administrator, I would like to inquire about any issues with my account and whether it is a node ban。IDë76561199161436289

[stark hare]

@ocean thistle can u check vpn banned?76561198222262108

[broken reef]

report

[marble mantle]

Hey, @broken reef

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[wraith crest]

how i can use filter from first place to last at leaderboards?

[near halo]

I was given a ban on US MEDIUM, although I didn't even play there and because of this I can't log on to any server of the rustoria , what to do the ban was issued for nothing. I only play on EU MEDIUM, I was offline during the ban

[ocean thistle]

!appeal please do this as I’m not on my pc currently

[marble mantle]

Hey, @stark hare

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[stuck holly]

@ocean thistleDear administrator, I would like to inquire about any issues with my account and whether it is a node ban。IDë76561199161436289

[broken reef]

@ocean thistle Hello administrator, I have been playing on the server for half a month because the technology is not good, so I have been playing in the safety zone today suddenly banned, please review again, thank you

[woven trench]

PLEASE FIX LAGS EU LONG

[ocean thistle]

@stuck holly @broken reef https://rustoria.co/support/appeal please

[stuck holly]

VPN BAN NEED SUPPORT?

[wraith star]

make bigger maps for long :)

[broken reef]

IDë76561198360540699

[stuck holly]

long time ：（

[broken reef]

me too

VPN BAN

@ocean thistle I complained many times and got an error

[raven mist]

#feedback-suggestions

[raven mist]

Checking

[stuck holly]

@raven mistbro you coming

ID：76561199161436289

VPN BANNED

[raven mist]

@broken reef fixed

[raven mist]

Checking

[stuck holly]

OK

[stark hare]

@raven mist help check dude!

[raven mist]

Fixed

[raven mist]

Checking

[raven mist]

Already fixed

[stark hare]

thx for help!

[raven mist]

Np

[broken reef]

Many thanks

[oak brook]

why am i stuck in here ??

like ive been waiting for like 15 min and nothing changed

[raven mist]

Try to connect again

[oak brook]

ive akready tried

i restared my computer

[raven mist]

Through console?

[oak brook]

yes

[wraith crest]

how i can use filter from first to last place at leaderboards?

[raven mist]

Are u using cracked version of rust?

[oak brook]

no

i bought it

[raven mist]

Are you able to join other servers?

[oak brook]

yesterday i was playing on the same server without anyproblems

[oak brook]

no

[raven mist]

!gamefiles

[marble mantle]

Hey, @oak brook

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[raven mist]

Try this or else check your network connectivity

[oak brook]

thx bro youre a goat

[oak brook]

it doesnt work

[summer pagoda]

^

im having the same issue

fucken annoying as

[oak brook]

finnaly working

ive restarted my game 5 time and i had a blue screen and then it finally worked

[plain moon]

yo there is a fucking cheater

[timid cipher]

@raven mist can u unban me please

i wanna play rustoria

[vocal marsh]

first time playing on rust

no cheat or anything but i'm instant ban for hacking...

[timid cipher]

get use to it rustoria admins shite mate they banned me for nothin

[deep drift]

Hello, it's been 180 days since my main account was banned, can I play with my friends on rastoria?

[timid cipher]

admins aint even here ffs

[vapid oasis]

do use a vpn?

[wide tangle]

@raven mist hi
i need help
I got banned this afternoon for VPN issues. Then other administrators helped me check and unban me,Banned again when I just got up and got online ID：76561198412398166

[twin plover]

plz help this guy is aimbot killing the entire server at dome
https://steamcommunity.com/profiles/76561199537231063
76561199537231063

[vocal marsh]

no but my steam acc is on argentina

[vapid oasis]

i’m not an admin but just thought maybe u had vpn idk if that’s a issue, an admin should get to you soon.

[vocal marsh]

nice

[noble terrace]

You weren’t banned for nothing. You were banned for cheating.

[raven mist]

Theyr banned

[timid cipher]

i werent cheating

u know i wasnt to xD

[noble terrace]

Since you were banned for cheating, sorta seems like you were cheating

Feel free to appeal if you haven’t already

[timid cipher]

maybe ur admins got it wrong

[noble terrace]

We didn’t

[timid cipher]

which they 100 percent did

[vocal marsh]

Hello i get instant ban but it's my first time playing rust

[noble terrace]

Nah we didn’t

[timid cipher]

funny i didnt get banned from anti cheat thou right?

[raven mist]

!steamid

[marble mantle]

Hey, @vocal marsh

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

If we gotta wait on anticheat

Lmao

[sage blaze]

Where i can create a ticket ,because in the web of rustoria i cant send a ticket i dont know why

[raven mist]

!report

[marble mantle]

Hey, @sage blaze

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[timid cipher]

im still not banned thou so what u on about

[wide tangle]

@raven mist hi
i need help
I got banned this afternoon for VPN issues. Then other administrators helped me check and unban me,Banned again when I just got up and got online ID：76561198412398166

[raven mist]

Doesnt matter, not all cheats are detected by eac as well

[raven mist]

Checking

[timid cipher]

ur wrong u didnt find anything i was just smacking some people up

[noble terrace]

We’re not wrong

Appeal if you haven’t

[timid cipher]

u are wrong

[noble terrace]

We’re not lol

[timid cipher]

u really are lmao

[noble terrace]

Not gonna go back and forth with you though

[raven mist]

@wide tangle u can join again

[noble terrace]

Submit an appeal

[timid cipher]

bc u know im right

[noble terrace]

No because it’s a waste of my time and everyone else’s to argue

Submit an appeal

[wide tangle]

can i go online now？

[timid cipher]

u have no evidance of cheats u go off statistics

[noble terrace]

We have plenty of evidence

[raven mist]

Yes we fully went off stats

[vocal marsh]

it's done

[timid cipher]

and gameplay

[raven mist]

What is? You will need to send me the steamid

[vocal marsh]

76561199417651160

[timid cipher]

of me killing everyone