#support

1 messages · Page 287 of 1

echo carbon
#

then again no account was logged

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If I used any cheats, I would be banned from my main account, I could not log in completely.

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It's ridiculous that I got banned just because I logged into my friend's account a long time ago

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and his account is not banned from the game, he is just banned from this server

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so she wasn't banned by cheating

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and it's ridiculous to be banned for it

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@stiff widget
do you understand me my friend

#

the answer has come

#

Hello there, unfortunately you have a ban on another account. Please resolve that ban first before appealing on this account.

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I don't have a banned account

still willow
#

@stiff widget hey dear admin i get banned for no reason for hacking

echo carbon
#

this is my own account

stiff widget
#

I can understand how you feel however, I am not the admin that banned you at the same time, you do have another account that is yours, which is currently banned from our servers.

echo carbon
#

I want to solve the problem and explain myself

echo carbon
#

I was not banned by cheating from any server

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I don't have a game ban on my account

stiff widget
echo carbon
#

the only server i'm banned from is rustoria

stiff widget
echo carbon
#

ohh man

echo carbon
#

but then my ban was lifted from this server

#

and I didn't log into any account why did I get banned again then

haughty canopy
#

interesting

stiff widget
haughty canopy
#

why are u logging in ur friends account

still willow
#

@stiff widget can u help me with my problem

echo carbon
stiff widget
still willow
#

thanks

echo carbon
#

and we got a new account

#

and i logged in

still willow
#

btw i get banned in rustoria eu main wich i didnt play on it

echo carbon
#

cheating vs. we didn't get banned

still willow
#

i didnt play on that server

echo carbon
#

My only fault is that I'm on her account for vip

still willow
#

last time i played was 10 14 day ago not yesterday

stiff widget
echo carbon
#

yes

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no game ban

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This is the only server we've been banned from

stiff widget
echo carbon
#

do you understand me bro

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If I share the information of that account with you, will my ban be lifted?

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we don't have a game ban after all

stiff widget
#

on any server

echo carbon
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but i have no game ban and i am banned on another server bro

haughty canopy
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u do realize account sharing is not allowed @echo carbon

echo carbon
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I banned it from the server

haughty canopy
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im not talking about rust

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im talking about steam

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its against steams tos to share ur account with someone unless its via ‘family share’

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and ur publicly talking here about sharing ur account

stiff widget
# echo carbon but i have no game ban and i am banned on another server bro

You we banned because you have an active ban on another account, whether that account is your or isn't it doesn't matter you still have/had access to it. Anyway moving forward you need to resolve the ban on that account before appeal the ban on this account you are playing on today. You are not allowed to play here on another account if you have an active ban on your account

echo carbon
haughty canopy
#

@echo carbon what he is trying to say is u need to go on ur other account that u got banned on and appeal ur ban on that account bc the reason ur banned on ur main right now is for ban evading

still willow
#

@stiff widget did u checked my case ?

stiff widget
still willow
#

thanks

wicked plover
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Where

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can i ban appeal

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also i want the reason why i got banned again

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i forgot

echo carbon
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@stiff widget

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what is the account name

upper pier
#

!appel

echo carbon
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@stiff widget yo bro

wicked plover
toxic shard
wicked plover
#

go and play on another server

#

something like that

haughty canopy
#

u stream sniped ☹️

toxic shard
#

usualy that's toxicity ban

toxic shard
wicked plover
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ah

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cant appeal it whatsoever?

toxic shard
marble mantleBOT
#

Hey, @wicked plover

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

still willow
#

@stiff widget can u tell me plz the reason why i got banned ?

wicked plover
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is there a way i can do it again marc?

toxic shard
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I'm affraid once appealed it's over

wicked plover
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ah

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alr thank u

gleaming apex
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i here any admin?

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i need help i got banned while i was banned

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can someone explain that?

misty scroll
vast notch
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How do u report someone

mighty thistle
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The admins on your RUSTORIAeulong server are playing a cheater with Wh nikname KAPAPOK

tough bane
marble mantleBOT
#

Hey, @vast notch

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

mighty thistle
still willow
#

@stiff widget are u still here ?

gleaming apex
misty scroll
#

It will be looked into, yes

mighty thistle
# tough bane ^^

The admins on your RUSTORIAeulong server are playing a cheater with Wh nikname KAPAPOK

still willow
#

can someone help me for my issue ?

sturdy oracle
#

Why cannot I submit a work order

misty scroll
#

Please be a little patient while the person looks at the information

still willow
#

@misty scroll i thought he forgot me

misty scroll
#

Well he did respond to you, and you responded to his message afterwards

vast notch
#

How long does it take to check tickets for reporting ?

still willow
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@misty scroll he told me that he will check and he didnt respond after that , and i thought he forgot

#

thanks

misty scroll
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I mean you responded to him lol

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The admin handling the case is likely not online at the moment, so you'll just have to be patient

mighty thistle
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I don't know how to submit a request for cheating

misty scroll
gleaming apex
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it was mistake can u check it up

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bcs thats the problem why i can not play

vast notch
#

Will you guys check reports soon? Guys cheating mad crazy during a raid against me rn

misty scroll
gleaming apex
misty scroll
gleaming apex
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how can i got banned while beaing banned

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????

misty scroll
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Typing in here is not gonna change anything, I will only tell you to wait for the appeal to be answered

gleaming apex
sturdy oracle
misty scroll
misty scroll
#

Again, please be patient

gleaming apex
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schaadt i can cleary see u didnt red my msg i typed

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frstily

misty scroll
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I am reading everything

gleaming apex
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i got banned while im was BANNED

gleaming apex
misty scroll
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You still need to wait for your appeal to be answered

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No matter what

gleaming apex
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i know but can u look it up? i can send steam id

misty scroll
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Nothing you say here will make it any different, you STILL need to wait for it

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I already looked at it, however I am not the one handling your situation

gleaming apex
#

76561199118592896

misty scroll
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You need to wait

misty scroll
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They can be contacted through the appeals site 😛

gleaming apex
misty scroll
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No, you are able to communicate with them through the appeals site 🙂

misty scroll
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No reason to go around the system when it works perfectly fine

gleaming apex
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can we go vc?

misty scroll
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No

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Again, you need to wait

gleaming apex
misty scroll
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Patience my guy

gleaming apex
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look we can sole this problem right away if u move me to ur channel

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im in waiting for support

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shenzyyy

raven mist
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I dont think you are reading at all what schaadt is saying

gleaming apex
raven mist
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Only the banning admin reviews your ban

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No one else

gleaming apex
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yesterday u wanted my steam id

raven mist
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So wait patiently

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And i would give u the same reply

gleaming apex
raven mist
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wait for your appeal to be reviewed

gleaming apex
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yes im waiting

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but who is the admin that banned me

misty scroll
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@gleaming apex You need to wait. You already made an appeal, the next step is for the admin to take a look! Take a break from your PC if you'd like, can't guarantee it'll be answered instantly.

#

You are seemingly in a rush, just stay calm. You do not need to do anything until you are contacted by the admin.

gleaming apex
misty scroll
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You do not need to know the name of the admin banning you, it is not relevant.

gleaming apex
misty scroll
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What reason would you like to know the admin's name for?

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So you can message them/tag them in here to hurry up and look at your appeal?

gleaming apex
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look

misty scroll
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Exactly, why would I give it to you then. You are very impatient. Just wait.

gleaming apex
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if there was some resons for wait i would wait but theres none i just need the admin rn to unban me because i was banned on accident

misty scroll
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There is a reason! The admin is not available at the moment.

gleaming apex
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i know that

echo carbon
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bro

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@noble terrace

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can you check the messages i sent something important

tiny python
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why kick me for 15 mins

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twice

void condor
lost lagoon
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Hi guys, i seem to have lost certain aspects of the HUD on the EU 10x

Such as.. TP timers, Trade requests, in chat kill feed & home teleport timers

I've checked my settings and even freshly re installed the game/

any ideas?

marble mantleBOT
lost lagoon
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cheers will give it a go

runic marlin
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Good luck!

gleaming apex
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can i get banned if i never used cheats or hacks etc.?

void condor
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Aren't you the guy that likes to tell people they paid for an unban

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You know, even though that would never happen

gleaming apex
gleaming apex
void condor
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Na I mean you

gleaming apex
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wait

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u insta blocked me ? what man lets just talk bro

void condor
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I haven't blocked you?

gleaming apex
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ou

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i can add u to frineds and we are on the same server tough

void condor
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I have dms disabled

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Doesn't mean I've blocked you

gleaming apex
void condor
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I'll be with you in a moment, you can join waiting for support

gleaming apex
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gareth i have smth special for u

void condor
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Going to try buy an unban?

gleaming apex
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never

void condor
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Weird, you like to tell your friends that

gleaming apex
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friends ?

hardy ivy
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is there any adm online?

gleaming apex
void condor
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Yes I will move you when I'm available

gleaming apex
fresh terrace
#

!appeal

marble mantleBOT
#

Hey, @fresh terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

steady hill
#

<@&274971100184576010> can i get dragged

hardy ivy
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is there a way to talk to an admin?

last ravine
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!appeal

marble mantleBOT
#

Hey, @last ravine

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

steady hill
#

<@&274971100184576010> 76561199381669596 pls drag need help

buoyant edge
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There is no management

vapid zephyr
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whats the issue

gleaming apex
#

76561199093929318

steady hill
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got banned for playing with evader it was my first time playing with him

marble mantleBOT
#

Hey, @steady hill

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
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nothing in a call will do anything

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you need to appeal

steady hill
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yes but surely first time ban isnt perma

vapid zephyr
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not sure, you have to appeal and see

hardy ivy
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can u guys answer my appeal ?

vapid zephyr
buoyant edge
hardy ivy
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my whole zerg got associoation banned for playing with a new member

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is there a way to revert this?

gleaming apex
#

76561198270930205

raven mist
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Its your responsibility who you invite to your group

mellow elk
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Good afternoon, I have a vac ban in cs go can I somehow play on your server?

tough bane
mellow elk
#

that is, steam ID?

tough bane
marble mantleBOT
mellow elk
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just a second

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is it? 76561199470985493

#

?

fossil wind
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When will I be unbanned

raven mist
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Didnt you quit rustoria?

fossil wind
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I was going to but I just can’t get away it’s like a drug I spend all my money on it and make my kids starve and never talk to my family

raven mist
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Lemme take a look

terse mortar
#

anyone know when Rustoria main will be back up

raven mist
#

You are unbanned in an hour

fossil wind
#

OH MY GOD

#

WET

raven mist
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Hour 20 mins +-

fossil wind
#

MY SHIT PIPE IS DAMPENED

mellow elk
#

how long will it take me to log in to the server?

terse mortar
fossil wind
#

How I feel rn

mellow elk
#

will I be able to come in to play if I have a wac in cs go?

mellow elk
tiny python
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Does anyone know why they were kicked off the server for 15 minutes

noble terrace
gleaming apex
#

@void condor can u move me back my discord crashed

tiny python
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Already kicked me 3 times

noble terrace
fossil wind
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Did you guys ban @gleaming compass perm orrr

tiny python
#

Can you tell me why

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Already kicked me 3 times

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I'm going crazy

buoyant edge
#

@echo ventureIs the manager in?

void condor
#

Banned, thanks Owen

gleaming compass
sacred nimbus
#

hey where do i make a ticket for a unban?

raven mist
marble mantleBOT
#

Hey, @sacred nimbus

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sacred nimbus
#

!appeal

marble mantleBOT
#

Hey, @sacred nimbus

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sacred nimbus
#

shenzyy

#

are you able to answer a question real quick

#

a mate of mine doesnt speak english so he asking me to try get him unbanned

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he got banned for playing with a hacker

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but its perm ban supposedly

raven mist
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Normally 7 days

raven mist
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He will need to appeal himself im afraid

sacred nimbus
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and was months ago

raven mist
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U cannot appeal a ban from someone else

sacred nimbus
#

damn

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he doesnt know any english lol haha

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gg for him

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alg tho thx for helping

raven mist
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Guide him through the appeal process i guess

hardy ivy
#

He was banned by the game anticheat btw

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He had 100+ usd skins, no vac steam, he literally bought a vip for playing with us

raven mist
hardy ivy
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No way at all to detect he was cheating…

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I do… but he had nothing

raven mist
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The ban is normally 7 days

hardy ivy
#

He’s banned already from my Zerg

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I asked him he said he wasn’t using anything as always a cheater say

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I checked him, no game bans steam, no scripts or shits running on background ( discord live when I recruited him), he had a lot of skins he said he was going to buy a vip to play with us this wipe (which indeed he bought)

#

There’s no clues

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I just can’t predict

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It’s the second time I got banned for association on 7k hours…

young cobalt
hardy ivy
#

First time 4K hours ago with a random guy on a trio server

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Nice pattern

sturdy oracle
#

@raven mistSir, can you help me see who is cheating in my Can you send me the game name of that cheater

#

Can you send me the game name of that cheater

#

76561199265310463

subtle saffron
#

just so you know @strange gyro is sending around messages saying they are the manager of rustoria, handing out promo codes to people. Im not saying they are not a manager. but with no messages ever being sent in the discord im pretty sure there not

earnest pulsar
#

hello there is a cheater on 2x vanilla EU named "himothy"

#

aim bot speed hacks some guy said he was flying

ocean thistle
marble mantleBOT
#

Hey, @earnest pulsar

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ocean thistle
# subtle saffron done

Thank you, their message is 100% a scam. Please report and block them on discord. I will handle this PepeArmS

subtle saffron
#

alr, thanks

frosty socket
#

might wanna ban that guy

#

671371532068716594 @cedar raft

mossy pawn
#

@near halo

#

315947409882480658

tawdry lagoon
chilly siren
#

@rancid verge

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Thanks

tawdry lagoon
#

is this scam?

chilly siren
#

It is yes, block him and do not click / open any links

tawdry lagoon
#

thanks

#

did you ban him?

chilly siren
#

Yes, user have been banned from rustoria discord

tawdry lagoon
#

😄

safe urchin
chilly siren
#

@cosmic rover

#

Do not open any link, those are scams

lucid dust
#

@dusk trout

echo venture
#

keep em coming guys, all ones sent in here banned so far.

#

thanks for letting us know

blazing marten
#

I got a clip of a cheater on 2x US

chilly siren
marble mantleBOT
#

Hey, @blazing marten

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sinful bridge
#

@echo venture

@near halo

chilly siren
#

848775641804308560

lament frigate
chilly siren
#

@bleak bison

vestal solar
#

Yep another one here. Impressive phishing campaign tbh

little crest
#

Sorry its normal?

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Man write me pm

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See, its scum

vapid zephyr
#

yeah its a scam

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dont click anything

little crest
#

Yes

vapid zephyr
#

feel free to send me proof in dms, and I can get it sorted out

timid cipher
#

need help

chilly siren
#

Yes ?

timid cipher
#

been banned for hacking when i havent hacked at all

marble mantleBOT
#

Hey, @timid cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

@wheat dragon

timid cipher
#

so ive got to wait 1 to 3 days for something i havent done?

hexed nimbus
#

Typical thing a cheater would say

fossil wind
#

Is there every a future in upping the team limits on 10x server

sturdy oracle
timid cipher
#

mums life i aint a cheater i was just beamin kids

still willow
#

@stiff widget are u still here ?

#

!appeal

marble mantleBOT
#

Hey, @still willow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pallid swift
#

@near halo

ripe tiger
lyric basalt
still willow
#

@lyric basalt can u plz check my case ?

near halo
#

i boosted but got nothin
all it did was remove my steam kit 💀

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

near halo
#

i did that, im not slow

still willow
#

@stiff widget oh thanks prodigy u are here , did u checked my case ?

near halo
#

so discord boost and twitter both broken

stiff widget
raven mist
#

You dont show up verified on this discord

still willow
raven mist
#

Or else you would have the verified role

#

Also twitter and yt does not work atm indeed

near halo
#

I submitted a request

#

because that account was termed

#

I didnt realise, my bad.

#

can you change my discord to this one?

stiff widget
raven mist
#

Yes ill unlink ut

#

Send me your steamid

near halo
#

lmaooo, this was a blind mistake not something as stupid as not linking on site xd

#

76561199183562976

#

lmk when u unlink

raven mist
#

Should be unlinked now

near halo
#

thnx

oblique hollow
#

vpn ban76561199522486996

still willow
oblique hollow
old turret
#

How do i report a person here that DMed me Spam / Steam Phishing Website with Rustoria in its name?

lyric basalt
old turret
#

there u go

near halo
#

still says my steam isnt connected

#

but it said it was connected earlier

upper veldt
near halo
#

seems like leaving and rejoining group fixed it.

raven mist
#

Do /auth

#

Or it might delayed a bit

#

Happends

marsh juniper
#

how long does it take for a appeal to be checked

runic marlin
sacred stag
#

any admin? really need help, there is a bug

runic marlin
marble mantleBOT
#

Hey, @sacred stag

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

scarlet knot
#

hey guys,
about this new server 2x, it will be no limit team?

pearl jungle
noble terrace
runic marlin
violet blaze
hardy flicker
#

I have one as well id like to report

cyan delta
#

Is there a way to speed up checking for cheats?

hardy flicker
#

i blocked on discord. alot of these scams going around

final socket
#

cheater on mondays

marble mantleBOT
#

Hey, @final socket

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lyric basalt
open linden
#

vpn ban 76561198312311491

unkempt imp
#

!appeal

marble mantleBOT
#

Hey, @unkempt imp

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

open linden
#

please

#

ok

unkempt imp
#

i love getting chat muted for 3 days while im not even at my pc CryingCool

clear mist
#

I have got another scammer for you guys to ban

#

@thick hornet

void condor
#

@gleaming apex Not sure why you're tagging me to then delete it

unkempt imp
#

if not thats fine

vapid zephyr
marble mantleBOT
round inlet
#

i would like to report a scammer

vapid zephyr
#

you can dm me the proof

knotty sonnet
#

hello i need help when i try to join your server it says disconnected for hacking an i have never had hacks

stuck holly
#

@void condorDear administrator, I would like to inquire about any issues with my account and whether it is a node ban。

#

ID:76561199078164075

timid cipher
#

@knotty sonnetme to

near halo
#

if a team is a 6 man and then they have someone not on team farming for them would that be considered teaming

thorny dune
near halo
#

he admitted to sending them teas every 2 hours

#

berch can you help with my issue please

stuck holly
#

@thorny duneTHANK YOU

near halo
#

if a team already has 6 and then someone farming and making them teas and trading them over to them would that be teaming

stuck holly
near halo
#

he wasnt on team and had seperate base but his purpose is to get them teas

thorny dune
open linden
#

I have already appealed

bronze dagger
#

Hello, I ask you to unblock me on Rastoria dalik blocking for chiti, I promise not to do this again !!! my steam id 76561199482653269

open linden
#

Still prompt this

near halo
open linden
#

my steamid 76561198312311491

#

@unkempt imppleasa

noble terrace
thorny dune
# near halo what if it was last wipe but i have a ss of him admitting it in chat

If it was last wipe, I am sorry to say there is likely very little we could action on now, a screenshot from a previous wipe could easily be taken out of context. If you suspect anything like this in the future it is always best to open a ticket straight away so we can gather as much as evidence as possible in order to take action on the players involved if they are indeed breaking our rules. I know this might be a little frustrating to hear now, but any kind of suspicions in the future, open a ticket and provide as much information as possible, like who you suspect to be teaming and who with and we will happily investigate and always respond with our findings. Thank you for reaching out today still however!

near halo
#

its a screenshot from this wipe

#

the 10x eu just wipedand he said it in chat

#

clearly says that he was sending them teas he uses their clan name too

thorny dune
# near halo the 10x eu just wipedand he said it in chat

If you feel it would be useful, you can still go ahead and submit a ticket, include any information you have, including screenshots and we will still investigate the situation as it is now and respond once we have a conclusion.

open linden
#

vpn ban id 76561198312311491,I submitted an appeal, but still cannot enter the game. The appeal website now indicates that there is no ban on me

thorny dune
open linden
#

Okay, thank you

#

It scared me to death

near halo
#

how do i make a ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

naive briar
#

any admin tryna take my ticket

oblique barn
#

Just a quick scammer ban please

timber crystal
#

how can I report a player

oblique barn
#

thnx

vapid zephyr
vapid zephyr
marble mantleBOT
#

Hey, @timber crystal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

timber crystal
#

thks

near halo
#

if i made a ticket through the rustoria website how would they reply

magic portal
#

Is it worth to report these types of people to support orrrr...?

noble terrace
#

Yes it is!

noble terrace
magic portal
#

i reported them discord side, but you guys need a report for it too or nah?

noble terrace
#

Just that screenshot is enough ThumbsUporia

pliant monolith
#

Hello admin my friend get wrong ban how to find to reply unban?

marble mantleBOT
#

Hey, @pliant monolith

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pliant monolith
#

76561198891585924 this people not hack at c
. Co us mondays

#

Where admin pls reply

#

!appeal

marble mantleBOT
#

Hey, @pliant monolith

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

can i get a reply to my ticket please
Ticket #72dc1d

vapid zephyr
#

admin will respond as soon as possible

pliant monolith
#

bro how can found unban?

vapid zephyr
#

you already have the link

#

appeal here

pliant monolith
#

Ya i see but how hahha

#

Ok

signal stag
#

how do i unmute a player that i muted a few wipes ago

#

i know his name now but i dont know how to unmuite him

marble mantleBOT
proud summit
#

@tame iron sending messages claiming to be manager of Rustoria

lofty gorge
#

halo,Is there an administrator online?

lofty gorge
#

6561198422762696。Here's his 17-bit id.
Other players are still playing,
Only he's playing with hack

coarse nimbus
#

Any admins I can send a screenshot too?

lofty gorge
#

Is it possible to find out why, or is it because whoever the hacker is , I'd like to know his id

coarse nimbus
#

No it's someone pretending to be manager like above dm'ing people, different person, idk if they in here

pliant monolith
coarse nimbus
#

I pressed ignore on the message, some people are stupid an fall for them tho

pliant monolith
#

My friend at rustoria. Co us Mondays team get all ban how to find who hack or wrong ban?

vapid zephyr
#

you need to appeal or screenshare with your team

limber jacinth
#

ADD

coarse nimbus
blissful herald
#

!appeal

marble mantleBOT
#

Hey, @blissful herald

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pliant monolith
#

Ok tysm bro

tribal berry
#

need admin asap!!

frank rivet
#

Need admin asap also

noble terrace
#

what's up @tribal berry @frank rivet

frank rivet
#

Can I PM you?

noble terrace
signal stag
atomic monolith
#

how do i rep a mod

#

??

vapid zephyr
#

a chatmod? headmod? admin?

atomic monolith
#

trial headmod

vapid zephyr
#

any headmod, admin, or staff manager, @balmy cypress or @neat pumice

atomic monolith
#

what a dm/

vapid zephyr
#

that works

atomic monolith
#

??

#

ok ty

vapid zephyr
#

id say your best bet is luke and mono

atomic monolith
#

ok tyy

vapid zephyr
#

!ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

gilded dew
#

hello, I have kick from us 2x vanilla and can not join server

craggy laurel
#

why is rustoria 2x vanilla off?

runic marlin
#

Crashed, will be up asap

gilded dew
#

i sleep on road(

thorn kraken
#

is the 2x server down atm?

misty scroll
#

Yes, should be up in a few minutes again

vocal stag
#

how long?

crystal elbow
runic marlin
#

If not already up

misty scroll
# crystal elbow

They are already banned it seems, but thank you for making us aware!

nova compass
#

I need help with somethings

chilly siren
nova compass
#

i crashed and I killed respawned in outpost with my body bag

#

and it despawned

#

what am i supposed to do??

chilly siren
#

We can't do anything about that, the problem is yours since you crashed

nova compass
#

no its not simply

#

because your servers crashed

chilly siren
#

What server do you play on

nova compass
#

2x vanilla

vapid zephyr
#

admins dont refund loot regardless

nova compass
#

us rustoria .co

vapid zephyr
#

admins cant interfere with the game in this way

nova compass
#

well u did because ur server crashed

vapid zephyr
#

unfortunately any lost loot is lost for good

nova compass
#

and my body bag despawned

vapid zephyr
#

its unfortunate, but nothing can be done

nova compass
#

w server

graceful cobalt
#

939744640670793748 Scammer in DMs

nova compass
#

this serrver is fucking awful

#

my fault that your server crashed like what the fuck?

graceful cobalt
nova compass
#

they would do something abgout

#

unlike rustoria

graceful cobalt
spring marsh
#

if my appeal was denied does that mean im screwed

#

or like cna i actually talk too someone or something?

vapid zephyr
#

appeal decisions are final

#

so if it was denied, its over

tiny sage
#

can i get banned for placing tcs outside my neighbors base in 10x server?

vapid zephyr
#

no

vapid zephyr
tiny sage
#

thank you for that 🫰

soft sequoia
#

We have some problem on EU 3x NoBPS, there is a guy with this nickname 游戏账号信息. He was flying and told that he is an admin and killed us and stole our 3 aks and full kits. Please can somebody check him, thank you.

marble mantleBOT
#

Hey, @soft sequoia

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

analog fossil
#

How do i get the sam launcher thing on 3x weekly

timid cipher
#

how can u deny my appeal when im not hacking

#

this isnt fair can an admin help me ?

vapid zephyr
#

if it was denied, the decision is final

timid cipher
#

an admin helped me last time proof i wasnt hacking

kind glacier
timid cipher
#

u got to surely pc check me

vapid zephyr
#

we dont do pc checks

timid cipher
#

this isnt fair

misty scroll
timid cipher
#

this server man

kind glacier
noble terrace
#

The reason is hacking

timid cipher
#

exactly anyone can do that

#

what proof do i u have i was hacking

#

tell me what proof

noble terrace
#

I'm sure the admin who banned you has plenty

timid cipher
#

well there isnt

noble terrace
#

We don't provide evidence to players for obvious reasons

misty scroll
#

We never have and never will share any proof with players

kind glacier
timid cipher
#

im clean

noble terrace
#

We don't ban based on # of reports

timid cipher
#

how do u investigate

noble terrace
#

We're not going to tell you that

timid cipher
#

because ur admins are wrong

misty scroll
#

We don't go in depth about our procedures for obvious reasons

timid cipher
#

i dont hack

noble terrace
timid cipher
#

mums i beg u pc check me right now

#

i never have hacked

#

u need to sort ur admins out fr this is unbelivable

noble terrace
#

I trust every admin on our team

timid cipher
#

u false banned

misty scroll
#

Why would we check your PC? You had plenty of time to clean anything of interest at this point, and even if you didn't, we are not gonna find anything that conflicts with our decision. We only ban when we are 100% sure.

timid cipher
#

ur 100% ban was wrong

#

this is unbeliveable

timid cipher
#

which cheats do u belive i used

noble terrace
#

Not going to tell you that either

timid cipher
#

embarrsesment

misty scroll
#

Again, we are not gonna go in depth about it. You should know what you did to get banned.

timid cipher
#

i havent done anything

gleaming hound
timid cipher
#

this is a false ban

feral rapids
#

why ban me man

timid cipher
#

well im getting a refund for sure

misty scroll
#

You can believe what you want, however the ban was not false. And no, we will not share the evidence or anything like that.

fallen reef
#

u guys do not have proof

timid cipher
#

the ban is false

gleaming hound
timid cipher
#

i dont cheat

fallen reef
feral rapids
#

schaadt, if the ban was not false can you elaborate on why you believe this?

marsh juniper
#

say on mums that you have undeniable proof that trooperr was hacking

naive briar
timid cipher
#

this server is becoming a mess

fallen reef
timid cipher
#

no evidance for banning

gleaming hound
marsh juniper
#

so your telling us that you have undiable proof that trooper was hacking

timid cipher
#

i wasnt hacking

gleaming hound
timid cipher
#

u have no proof

timid cipher
#

bet it was tuhnu

misty scroll
gleaming hound
timid cipher
#

ur wronh

fallen reef
timid cipher
#

i was wrongly banned last time

#

and admin helped me

gleaming hound
fallen reef
misty scroll
#

You might have been wrongfully banned last time yes, but not this time.

naive briar
kind glacier
#

@misty scroll is it a perma ban or just for the wipe?

feral rapids
#

unban me please me noit hackers

sweet scarab
#

bro need to think

misty scroll
naive briar
#

not only that you guys have a thing for false banning as it seems to happen alot

timid cipher
#

this is not fair i havent hacked there is no evidance of me hacking

#

what shows that im hacking

fallen reef
gleaming hound
oblique torrent
#

schaadt can we appeal bans sorry i cant join server to do /rules

marsh juniper
#

is anyone gunna respond to me stating that they have undeniable proof that he was cheating

timid cipher
#

schaadt

timid cipher
#

can i speak to someone higher up ur useless to me

oblique torrent
#

thanks

feral rapids
#

shaadt

#

unban me

timid cipher
#

i want to speak to a better admin

misty scroll
feral rapids
#

schaadt let me speak to ur manager

fallen reef
naive briar
#

i get banned for being in a team for 30 minuets getting offline and im prime hacker assosiation makes sense

gleaming hound
#

There is help out there, speak to someone. I highly suggest against that.

marsh juniper
#

is anyone gunna respond to me stating that they have undeniable proof that he was cheating

sharp mesa
timid cipher
#

schaaadt

naive briar
timid cipher
#

i cant message them

misty scroll
#

Yes you can

#

You might not be able to add them as friends, but you can definitely send a DM

sweet scarab
feral rapids
#

schaadt

timid cipher
#

it says they dont accept dms

feral rapids
#

unban me plz

marsh juniper
#

@misty scroll are you gunna respond to me stating that they have undeniable proof that he was cheating

marsh juniper
#

maybe respond

naive briar
#

if i dont get unbanned im gonna end it all

marsh juniper
timid cipher
#

u admins get worse everyday

#

pathetic

fallen reef
misty scroll
#

Yup

timid cipher
#

wrongly banning me

gleaming hound
misty scroll
#

We are just useless

fallen reef
fallen reef
naive briar
#

can i get in a call with you guys and ask some questions ?

marsh juniper
#

state that you have undeniable proof that he was cheating its not hard

noble terrace
#

About?

gleaming hound
naive briar
#

not only my ban but the whole situation

timid cipher
#

wait

fallen reef
timid cipher
#

let me get 1 thing clear

feral rapids
#

lets see it Jyrcella

fallen reef
#

ligma

noble terrace
#

Like we said 100x before, we don't show proof to players for obvious reasons

sharp birch
#

I'm in shock, yesterday I created a ticket, they still haven't answered me and there is no VIP

noble terrace
#

So

#

No

marsh juniper
#

"obvious reasons"

feral rapids
#

bloody bhenchod

timid cipher
#

u have 100% evidence that i was hacking that u have seen ur self correct?

misty scroll
noble terrace
naive briar
#

can i be in a call with you jyrcella i need to ask questions about my ban

timid cipher
#

nuclear

#

answer dm please

timid cipher
#

u dont

fallen reef
#

@tough bane pls help @timid cipher

feral rapids
#

i request to speak to the managers

timid cipher
#

nuclear please answer

noble terrace
gleaming hound
marsh juniper
#

you know my dad owns facepunch

naive briar
#

can one of you admins join a call or drag me in one so i can ask about my ban ?

marble mantleBOT
fallen reef
feral rapids
#

@neat pumice @balmy cypress

naive briar
noble terrace
#

So

#

Yes

fallen reef
#

if you have gyat react to this

west mica
fallen reef
noble terrace
sharp birch
#

on the second day they tell me to wait some more xD

gleaming hound
#

Del do you want to play Rustoria with me? I am getting on now

timid cipher
#

i want to speak to an admin

tough bane
# fallen reef <@242364520167636994> pls help <@840978616782159872>

I am sorry, not involved into that ban. Would recommend you to reach out to Monologic and/or Luke as mentioned a couple of times before. Nothing will be changed here as of now. Talking about it will not change anything as of now. Just be patient and send Mono or Luke a dm. Can we agree on that?
I know the situation is not the best and unsatisfiying but you will need to be a little patient ok?
@timid cipher

naive briar
#

its for assosiation but im confused on how i get sanctioned for it

misty scroll
fallen reef
misty scroll
#

You are speaking to me

drowsy maple
timid cipher
#

u lot are shite admins

noble terrace
misty scroll
#

But I am useless, so you might wanna speak to a manager instead

feral rapids
#

@neat pumice @balmy cypress

naive briar
fallen reef
gleaming hound
feral rapids
#

@neat pumice @balmy cypress help me pleas

naive briar
noble terrace
balmy cypress
#

Stop spam tagging us

feral rapids
#

sorry

balmy cypress
#

Add one of us and we will chat when we have a chance @feral rapids

fallen reef
feral rapids
#

help me luke

balmy cypress
#

But I’m 99.9% going to go with what the admins are saying as we all look at the same stuff

feral rapids
#

im need luke

marsh juniper
#

drag us into call

fallen reef
#

drag us

timid cipher
#

luke please join

feral rapids
#

lukey wookey woo

timid cipher
#

unmute us

marsh juniper
#

we be waitin

naive briar
#

i beg i get dragged to a call i need to ask questions

gleaming hound
timid cipher
#

so i can speak u tart

#

thats how u get support

gleaming hound
balmy cypress
#

I’m not able to join, leaving my house in a few minutes and won’t be back for hours.

From what I see, the ban is correct and won’t be lifted. Though feel free to add me and we can discuss further when I’m available in a few hours.

oblique torrent
#

@misty scroll sorry for ping but can you check my appeal or no?

timid cipher
#

okay fine luke

marsh juniper
#

"sorry for ping" 💀

timid cipher
#

ill add u

#

luke i need to speak to you

gleaming hound
feral rapids
#

im baned no reaszn

oblique torrent
#

lmso

noble terrace
marble mantleBOT
void condor
oblique torrent
#

theres always a reason

#

can someone read my appeal pls

gleaming hound
oblique torrent
#

thanks

#

Appeal #42247b

timid cipher
#

luke please may i speak to on vc when are u back

timid cipher
#

i want to speak to luke not you

#

u wont change nothing

west mica
#

Read the message

oblique torrent
#

AWZ3 can u read my appeal

west mica
oblique torrent
#

ight bet

naive briar
#

realistically its just sad at how bad you deal with bans

sweet scarab
#

ye

marsh juniper
fallen reef
#

listen i dont give a shit about shitty staff policies but i want full proof that he was hacking dont bullshit and say u cannot show us just please help us out here as its wasting our time and we want to play your guys server

drowsy maple
mystic hazel
#

can someone look my ticket

drowsy maple
fallen reef
#

this server is bullshit

iron mica
#

@drowsy maple I Get Kicked From Hacking Error As I Enter The Game

marble mantleBOT
#

Hey, @iron mica

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
iron mica
#

i am entering for the first time

drowsy maple
marble mantleBOT
fallen reef
#

you guys are pathetic some of us have spend money on this server and your treating us like shit cos u have a little role called admin

fallen reef
noble terrace
#

We told you to appeal

fallen reef
noble terrace
#

That's the only thing we can help you with then

fallen reef
#

all you do is deny without reason

#

@misty scroll

reef tapir
teal blade
#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

lyric basalt
teal blade
#

One message removed from a suspended account.

#

One message removed from a suspended account.

lyric basalt
marsh juniper
#

sorry for wasting your time lmao

misty scroll
misty scroll
reef tapir
misty scroll
reef tapir
#

CAN I DM U? its not take to long

misty scroll
#

Sure

jolly heath
#

@misty scroll

#

can i dm you real quick?

ember coyote
#

@surreal kelp Hello! Sorry for disturbing you, but I just wanted to ask you, why an I banned?

ember coyote
#

sry for the ping

devout patrol
#

It's probably not for no reason

surreal kelp
#

on voice?

ember coyote
surreal kelp
timid cipher
#

gareth please may i dm u

#

or even vc

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id prefer vc

oblique torrent
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i want to vc an admin

ember coyote
oblique torrent
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Appeal #42247b

cinder vigil
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why cant i see map vote for long i chose the role already

near halo
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why my ticket get close every time @surreal kelp

marble mantleBOT
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Hey, @austere harness

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
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yo

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why my fucking ticket get close

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wtf

timid cipher
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i just want to say this server use to be enjoyable and fun but u have completely messed up i have never cheated and there is no evidance this is so wrong

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ur not helping me fight my point at all shutting it down everytime i ask what ur seeing

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seriously need to figure ur selfs out

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ruined my rust experiance

balmy cypress
timid cipher
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luke

balmy cypress
timid cipher
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no im not

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but luke ive been bannned before when my account was stolen along time ago

timid cipher
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has that got to do with anything

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the bot has sent nothing

oblique torrent
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Troopeerr mate pls shut up a ban always has a reason

bitter venture
timid cipher
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no there wrong

oblique torrent
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If they false banned the community would fail

timid cipher
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the community has failed

bitter venture
oblique torrent
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Not really

timid cipher
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wrongly banning somone

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someone

bitter venture
oblique torrent
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Trooperr have u cheated before

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N dont lie

timid cipher
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no but 6 months ago my account was hacked and the guy used cheats on it

oblique torrent
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Sure

timid cipher
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but that was rosolved

oblique torrent
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Still ur account tho

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Why no 2fa

timid cipher
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and there was evidance of a second ip from diff country

surreal kelp
timid cipher
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luke please just vc me when u have time im not letting this go

oblique torrent
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@surreal kelp could you check my appeal

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Trooper they can just ban u from dc

sweet scarab
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and they check it

surreal kelp
near halo
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@balmy cypress how will the money come back if I closed the ticket at paypal? stop scamed people

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i send u the pic

balmy cypress
timid cipher
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luke can u answer my last question

balmy cypress
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Closing the chargeback means you won’t be banned

timid cipher
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then is fine

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u can keep me banned and ill shut up

balmy cypress
timid cipher
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no 1 question pls man

near halo
balmy cypress
near halo
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😂

timid cipher
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thats not my question

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in the evidiance what was i doing

fallen reef
timid cipher
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was i killing someone or

balmy cypress
timid cipher
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well there so wrong

near halo
timid cipher
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but tell me what was i doing in the evidiance

balmy cypress
fallen reef
near halo
marsh juniper