#support

1 messages · Page 278 of 1

near halo
#

anabolic

thin plover
#

then someone will take over and have a look

thin plover
solemn osprey
#

hey admon why cant i see my appealk

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also do you think its posible to get unband for cheating after 1 year abnd 6 months

solemn osprey
thin plover
solemn osprey
solemn osprey
solemn osprey
thin plover
#

steam id?

solemn osprey
#

the other account i dont have acces to

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the other 2

turbid cloak
#

My friend would like to talk to an admin. He is banned in the discord server and he could not submit an appeal.

untold junco
#

are there cars on us long? I've been told 2 different answers

glacial badger
#

it doesnt let me make the ticket

solemn osprey
wheat grail
#

@thin plover 😘

topaz violet
#

If u are ingame u can type “/ticket” or “!ticket” in global chat then u should be able to make the ticket

glacial badger
#

MHM

turbid cloak
#

@thin plover My friend would like to talk to an admin. He is banned in the discord server and he could not submit an appeal.

marble mantleBOT
#

Hey, @turbid cloak

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

turbid cloak
# oak wraith !appeal

He cant appeal because he is banned in the discord. Could i maybe send you his discord @ and he could talk to someone?

supple basin
#

Hello does anyone here know how to fix “skipping packet due to flooding” in my console and my game is being laggy as hell

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I use a lan aswell

vague edge
#

CHECK MY TICKET ON THE EU MEIN SERVER CHITAK WITH A ZERO ACCOUNT IS PLAYING WITH VX

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IS THERE ANY OF THE ADMINISTRATORS IN THE NETWORK

amber vine
#

Any admisn alive out there?

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Admins*

mellow tundra
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@amber vine yo

drowsy maple
amber vine
#

Hey @mellow tundra and others. 5X US No BP

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Trio has a very odd palyer on it. Constant headshots

thin plover
#

Im not at the gym, im not good

mellow tundra
#

@amber vine Make a ticket and we'll have a look

#

!report

marble mantleBOT
#

Hey, @mellow tundra

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

marble mantleBOT
#

Hey, @vague edge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

swift swan
#

how will i know when my appeal is seen?

amber vine
#

I made a ticket a bit over an hour ago. Just was tryin to get someone sooner as this guy is a menace

mellow tundra
mellow tundra
amber vine
#

Okay thank you

swift swan
#

how long do appeals take?

urban mirage
warped hedge
#

need admin

serene sand
#

aden

mellow tundra
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@serene sand join vc

warped hedge
#

i need an admin rn

mellow tundra
#

?

warped hedge
#

you an admin

oak wraith
marble mantleBOT
#

Hey, @warped hedge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

warped hedge
#

i already did bruh this dude attacking us rn i cant wait

warped hedge
#

bruh can you get an admin on rn and take a look at this dude

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hes blatently cheating

thin plover
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you'll have to wait for someone to get to your ticket

warped hedge
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not even tryna hide it

amber vine
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Than you @mellow tundra or whomever handled him

solemn osprey
vague edge
#

I HAVE SENT BOTH THE TICKET AND THE TICKET CHECK AS SOON AS POSSIBLE

near halo
tribal berry
#

how you make ticket?

thin plover
marble mantleBOT
#

Hey, @tribal berry

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
solemn osprey
#

when i make it

thin plover
#

You are NOT allowed on our Vanilla servers if your situation is one or more of the following:

  • You have a gameban on another account within the last 180 days
  • You have 2 gamebans on other accounts within the last year.
  • You have 3 gamebans on other accounts in total.
  • You have an account that is banned on our servers and are playing on another account.
torn fulcrum
#

I bought a kit and I haven’t got it yet

valid ivy
#

is ryan on?

drowsy maple
valid ivy
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this is blasphemy

trim hare
#

BRO I NEED AN ADMIN ON 3X NOW

valid ivy
#

Dale buddy get me and you and ryan in a call and we work something out

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WHERE IS LUKE

trim hare
#

THERE IS AN INSTA BAN FOR AIMBOT WAITING

valid ivy
#

NAH LUKE MY homie PUT ME IN A CALL WITH HIM

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@drowsy maple

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This is crazy

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@echo venture @drowsy maple come call please we can talk this out

pliant orbit
trim hare
#

ADMIN I HAVE SO MANY CLIPS

trim hare
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PLEASEEEE BAN THIS KID

pliant orbit
#

you just fucking suck

marble mantleBOT
#

Hey, @trim hare

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

velvet token
#

do bps wipe on rustoria long us ?

valid ivy
pliant orbit
velvet token
#

every month ?

pliant orbit
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yeah

velvet token
#

ok

solemn osprey
vapid zephyr
#

Is it 1 or “like” 1

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Cause if it’s more than 1, that’s still not long enough

solemn osprey
drowsy maple
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You have too many bans altogether. I can see you have a whole bunch of them. we have already gone over this.

drowsy maple
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listen, the answer is no

valid ivy
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Well i said no it isnt

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we can talk about it

thin plover
solemn osprey
grizzled storm
#

are tickets down? it's constantly loading when I'm trying to respond in the ticket

sharp bear
#

and can prove it

stuck cipher
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She is no hacker

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MEWNI

sharp bear
#

76561198128647642

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Can someone check if i can play rustoria

stuck cipher
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Packet flooding

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Player tik???

grizzled storm
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on other accounts

sharp bear
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I got multiple

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cause i got hwid after first ban

grizzled storm
#

then no you can't

stuck cipher
#

My friend was falsely banned

grizzled storm
stuck cipher
#

The message said packet flooding:player tik

grizzled storm
#

that's not a ban

stuck cipher
#

She cannot get back in

grizzled storm
#

restart rust

stuck cipher
solemn osprey
thin plover
barren imp
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I linked my steam account on the site but its still telling me it isnt linked for some reason, could someone help? I linked steam and discord, it shows discord linked in game but it wont detect steam is linked

forest anchor
#

@drowsy maple

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hooray!

drowsy maple
forest anchor
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ok

thin plover
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or else!

naive briar
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How do I talk to a staff about a cheater that has been reported but nothing is happening they even managed to join our team with no invite and always appearing offline when he clearly is on

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It’s weird

marble mantleBOT
#

Hey, @naive briar

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

naive briar
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Thank you !! I appreciate it

trim hare
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help

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anabolic

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can you join call

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@thin plover

thin plover
trim hare
#

i need to show you something in my stream

thin plover
trim hare
#

can u join a call like suppourt

thin plover
#

is it something that should go in a ticket?

trim hare
#

someone teleported into my base and took everything and left

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idk

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i already made a ticket on it

thin plover
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I see your ticket yes

trim hare
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there was no entry into my base

thin plover
#

maybe the person sealed your base

trim hare
#

no

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no i was inside

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all the lights and heaters are still working which means no one boomed in

thin plover
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people can't just teleport in your base

trim hare
#

can u join call so i can explain something else

kindred zealot
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lol bro got code raided and cant figure it out

sturdy valley
#

how do i know if my ticket was responded to

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when i go to appeals there isn't anything there but i've made 2 tickets

elfin barn
elfin barn
sturdy valley
#

okay i was just curious cause it says 1-3 days for my ticket to get a response but its been a week

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my appeal**

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and i don't think that my discord account is linked

pure copper
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how do i ban a cheater

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have clip proof

drifting shale
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1

mossy brook
#

丁梓航

pure copper
#

how do i open ticket

mossy brook
#

丁子航

#

我日

pure copper
#

i dont speak chinses

orchid lagoon
#

!appeal

marble mantleBOT
#

Hey, @orchid lagoon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

elfin barn
marble mantleBOT
#

Hey, @pure copper

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wheat grail
#

@thin plover bench max?

small hollow
#

hey

#

how can i fix my packet loss on rustoria vanilla servers ,i am not getting any packet loss on any other servers

vapid oasis
marble mantleBOT
#

Hey, @pure copper

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid oasis
#

or /ticket add in game @pure copper

tulip robin
#

!ticket

marble mantleBOT
#

Hey, @tulip robin

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wraith fable
#

hes spamming compound bow headshotting everoyne in my area

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RUSTORIA SEA LONG

junior pine
urban mirage
#

!ticket Please make a ticket, and avoid calling cheaters out in the future as it could affect the investigation heartoria

marble mantleBOT
#

Hey, @wraith fable

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fickle ermine
#

!ticket

marble mantleBOT
#

Hey, @fickle ermine

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

mighty drift
#

Hello, please tell me why I can't appeal

tired geyser
#

We we ever see a Modded #x server that is biweekly to a month?

raven mist
tired geyser
#

damn, I really love Rustoria, probably the best modded servers in all of Rust, I just want something a little more long term, without playing Vanilla lol but thanks!

raven mist
tired geyser
#

fair enough, not everyone is a hermit like me and just enjoys sittin on a stockpile of pretty things lol

raven mist
fickle ermine
#

how long does it take for a question to be answered on the site?

raven mist
#

Depends on how many tickets are open

#

Whats the question about?

fickle ermine
#

o oke, i got banned and was told i would be unbanned this wipe but still banned

raven mist
#

Ahaa , whats your steamid?

#

!steamid

marble mantleBOT
fickle ermine
#

76561198296126090

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i put in an appeal and it was confirmed

raven mist
#

I see that you will be unbanned in 41 mins

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So a little bit more patience there ThumbsUporia

fickle ermine
#

ohh thanks v much 🙂

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also a quick one, was this bp wipe on the eu 5x or no?

raven mist
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Not sure tbh

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Bp wipes every monday

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So i assume so yea

mighty drift
#

Hello, please tell me why I can't appeal

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@raven mist

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<@&274971100184576010>

nova escarp
jade star
#

it says i just got disconnected for hacking when i havent ever played the server and it was my first time joining?

#

i just tried joining again and it said the same thing

marble mantleBOT
#

Hey, @jade star

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

earnest mauve
#

If u get banned for breaking clan limit will i be unbanned for next wipe?

unborn crag
#

VPN ban, I need help

#

76561198880421099

stiff widget
polar wraith
#

can u guys look at my ticket so i can play wipe today please

earnest mauve
#

And if it just says breaking clan limit..?

stiff widget
unborn crag
#

@stiff widgetCan you help me? I was blocked by VPN ban

polar wraith
#

@stiff widget can u look at my ticket also please

marble mantleBOT
polar wraith
#

76561198353298400

#

thanks lot man

unborn crag
earnest mauve
stiff widget
unborn crag
polar wraith
#

prodigy how will ik when u look at it?

meager rain
#

any admin

stiff widget
meager rain
#

can you plz see my ticket

polar wraith
earnest mauve
stiff widget
polar wraith
#

who banned me?

stiff widget
stiff widget
marble mantleBOT
#

Hey, @polar wraith

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

polar wraith
#

i did

stiff widget
polar wraith
#

is this not a appeal?

meager rain
#

im getting attacked by cheater why is there no one seeingticket

polar wraith
solar cedar
#

is the 5x eu server up?

jade star
#

Is there a way you can take a look and my appeal my steamid is 393142751

solar cedar
#

how to know if i got banned?

stiff widget
meager rain
#

ty

stiff widget
polar wraith
#

@stiff widget look at my ss it says pending

solar cedar
meager rain
#

it's not possible to tell me where his base is right?

#

he took all the stuff

stiff widget
stiff widget
jade star
#

@stiff widget it says i got banned for hacking but ive never hacked on any server and i dont know what to do

marble mantleBOT
#

Hey, @jade star

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

jade star
#

i did

stiff widget
glad nimbus
#

is 3x Eu online?

meager rain
#

@stiff widget im sorry

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but he is not banned

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he is keep comming

solar cedar
stiff widget
meager rain
#

and just got kicked by flyinghack he tried to climb to my base without ladder

jade star
#

<@&274971100184576010> I appealed i just need someone to look at it please im trying to do a trio with some friends i cant

stiff widget
jade star
#

oh sorry

stiff widget
#

please make a ticket, you haven't made a ticket on him,

meager rain
#

@stiff widgeti made ticket 9 min ago Ticket#e871c3

stiff widget
#

now banned

hexed nimbus
stiff widget
#

sorry about taht

meager rain
#

ok ty admin

#

i'm sorry i was kinda nervous

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i met so many hackers recently that's the reason

stiff widget
#

The guy you also reported earlier, switched servers too, haha both banned now @meager rain

meager rain
#

wait there was 2 guys with same name?

stiff widget
rotund steppe
#

how long is the playing with hacker ban

fiery jasper
#

how can i report someone

#

@mellow tundra

raven mist
marble mantleBOT
#

Hey, @fiery jasper

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

brazen prawn
#

@mellow tundra

#

i play 7000 hours

wispy loom
jade star
#

Im Trying to play with some friends and when i go in i get that i got disconnected for Hacking. It says i was banned 5 months ago on US Main for the same reason but i never cheated on it

#

i already put my appeal in for getting unbanned but i still dont know why i was banned

tardy coyote
#

admins, wipe global will be ?

harsh solstice
#

i bought que pass do i get the yellow name after wipe?

stoic zinc
#

how long does it take tugboats to spawn when server wiped? anyone knows?

hexed nimbus
stoic zinc
#

thanks for the reply btw

hexed nimbus
#

Only when destroyed

stoic zinc
#

so just 4 for the whole server? thats a bit absurd

hexed nimbus
stoic zinc
#

thank you

proud hill
#

v

coarse hill
mortal vector
#

hI admin

#

what is this mean

tribal veldt
#

can i send a clip of cheater to admin

#

i dont know how to send clips into the ticket thing on rust

fossil igloo
coarse hill
river turtle
river turtle
fossil igloo
#

DMd both of you @river turtle @tribal veldt

rancid lantern
#

Hello, i joined the server and was instantly banned for ban ivasion, i also found out that i was using vpn, can this be an issue? @fossil igloo

timber hearth
#

hi help I can't log on to the server it is written that go to the discor rastoria hoppel

topaz violet
#

Is their any way to avoid “steam auth thing”?

fossil igloo
jade star
#

Im Trying to play with some friends and when i go in i get that i got disconnected for Hacking. It says i was banned 5 months ago on US Main for the same reason but i never cheated on it. I already put my appeal in for getting unbanned but i still dont know why i was banned

mortal vector
#

@fossil igloo Hello

#

what is this mean qaq

fossil igloo
mortal vector
#

payment-support

vapid zephyr
#

!donate

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

tidal wave
#

Hello, I entered your server for the first time, as I entered, it kicked as a cheat, did I make a mistake? I got banned when I entered directly

mortal vector
#

I want to know what is the error and how should I fix it

marble mantleBOT
#

Hey, @tidal wave

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mortal vector
#

?

topaz violet
fossil igloo
#

Whats the command for the steam files verify stuff

vapid zephyr
#

!gamefiles

marble mantleBOT
silk bridge
#

It's been 2 days since my "bug abuse" application was reviewed

mortal vector
#

yeah

marble mantleBOT
#

Hey, @jade star

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

silk bridge
mortal vector
#

I tried this, but still have the same problem

eternal aurora
topaz violet
#

Thanks

tender sonnet
#

I bought a VIP how quickly it will be applied to my account and I will be able to enter the server without a queue

formal ledge
#

What do you get if you boost the server?

rancid lantern
#

how long is ban appeal responses usually are?

fresh wadi
#

hi, im getting kicked in couse of hacking but i didnt use them, what can i do in this situation?

fresh wadi
formal ledge
#

Then stop hacking in other games maybe 🤣

fresh wadi
rancid lantern
#

ip banned

vivid garnet
#

whats wrong with eu main rustoria?

fresh wadi
vivid garnet
#

i cant connected

fresh wadi
#

number 199

vivid garnet
#

all another servers works correctly

pale otter
#

Do admins know Rustoria eu main is down?

fossil igloo
#

EU Main is booting, it crashed

pale otter
#

alrighty

upper oxide
#

please fix your server (EU long) 2 kids spam the chat everyday

near anvil
#

Admin i got kick for flyhack can i get skip queue?

upper oxide
#

kinda enoying since i cant tset it off

vapid zephyr
#

no

#

we dont skip queue

hard horizon
#

ticket 13496

upper oxide
#

there appeared another one 🙂

near anvil
amber adder
#

why did i get DC and now i have to wait 15 min

rain bluff
hard horizon
#

how long does it take for somone to open my ticket jeez

fossil igloo
rancid lantern
#

I can't create appeal on website, it says Appeal Created but when i refresh the page there's nothing

hard horizon
#

vip-13496 even

fossil igloo
#

Ah vip ticket

hard horizon
#

ye

fossil igloo
#

Will take a look soon

hard horizon
#

alr chrs lad

near halo
#

Appeal #576ca3 I guess i was banned for vpn lol @fossil igloo

charred geyser
#

help

#

i played rustoria 1 time for like 2 min then i switch server and now i am band for hacking

low ridge
#

cheater

marble mantleBOT
#

Hey, @low ridge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

charred geyser
#

!appeal

marble mantleBOT
#

Hey, @charred geyser

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

obsidian vine
#

!appeal

marble mantleBOT
#

Hey, @obsidian vine

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

formal ledge
#

!booster

marble mantleBOT
rustic mural
#

Hi
Auto sell fertilizez is allow?

radiant minnow
#

there is a cheater flyhacking on long server

#

ayonokoji#grand-rust

#

he is flyingg!!

static hinge
#

sorry sir,vpn banned,what should i do

radiant minnow
#

he is still playing

carmine night
#

I made an appeal yesterday but when I check my appeal page in rustoria site, its nothing there

static hinge
#

Steam ID: 76561199194091114
Server Effected: EU mondy
Issue: vpn banned

please help me to unbanned

radiant minnow
#

please ban him he keeps killing me !!!!

fossil igloo
#

Not a VPN ban

radiant minnow
#

there is a cheater flying and kos

rain bluff
rain bluff
#

they refused me there @fossil igloo

fossil igloo
static hinge
#

i sumbit an issue because of vpn banned

#

76561199194091114

#

@subtle cape can u hele me sir

#

@fossil igloo sir,can u help me

vapid zephyr
#

You need to appeal

#

!appeal @static hinge

marble mantleBOT
#

Hey, @static hinge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

static hinge
#

I'm working hard with my teammates, and my teammates need me

scenic holly
#

any admins online?

#

I need to know if /removing the tc keeps the resources inside of it

subtle cape
vapid zephyr
#

^^^

#

If you somehow break a tc however, 24 hours of upkeep goes into the base

#

Assuming the tc is locked

scenic holly
#

ffs, teemate that placed codelock on tc and we kicked him

vapid zephyr
#

Just break it lol

#

3 incin pump shots

scenic holly
#

we will, upkeep is 42k tho

spare sigil
#

Hi, I accidently just bought vip for my wrong steam account D:

compact star
#

WHAT DO I DO ITS SAY I PLAYED WITH HACKER'

vapid zephyr
marble mantleBOT
#

Hey, @compact star

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vale zealot
#

Hello, can somebody from admins help me to make a payment

vapid zephyr
#

What is the issue?

vale zealot
#

i'm from Belarus and looks like my card is not working with stripe

#

and i don't have paypal, any other ways to make a payment?

vapid zephyr
#

Only the payment methods there will work

#

There is no other way

#

PayPal/credit/debit cards

vale zealot
#

ye, but they are not working from my country

#

mb i can send money directly to the admin which can give me access

tulip peak
#

Hello excuse me I have been banned for palying with a hacker we were playing as a zerg and the hwole team got banned

vapid zephyr
#

Maybe if someone was comfortable with that, but that’s not something that typically happens

vapid zephyr
#

If you are with the same Zerg

tulip peak
#

yes

fast mist
#

Do you have a Chinese administrator

vapid zephyr
fast mist
#

How should I contact him

vale zealot
vapid zephyr
vapid zephyr
#

If someone sees this and offers, than great, but this isn’t a service we provide

vale zealot
#

ye but i would have made it in normal way if it was possible..

lofty grove
#

!appeal

marble mantleBOT
#

Hey, @lofty grove

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

void island
#

Hello, I am a resident of Ukraine at one moment I changed the Internet provider and noticed that the entrance to your servers is not available, I used vpn and they blocked me, please unblock me because I changed the Internet provider and I am not going to use vpn my Appeal number is #80a01b my id 76561199073936446

vapid zephyr
static hinge
vapid zephyr
#

Please just be patient and wait for an answer

static hinge
#

ok sir

wanton quarry
#

this is fucking bullshit Im mid fight and get EAC disconnect and I cant rejoin for 15 minutes what the actuall fuck??

#

why am i on temporary cooldown on wipe day this is bs

#

just lost full inv of stuff

quiet epoch
#

admins to support please

#

my whole team is here

#

we can help you help us

vapid zephyr
#

I thought hoppel was helping you guys

quiet epoch
#

you mind helping us

vapid zephyr
#

That’s EAC

#

we have 0 control about that

vapid zephyr
half badge
#

i js got kicked for no reason after 3hr of queue on mondays for no reason soo annoying bro

vapid zephyr
#

But I don’t see anything that you actually need help with

half badge
#

ikik js annoyed lmao

vapid zephyr
#

Unfortunately it happens, not much can be done

gleaming compass
#

how many bans is it until its a perm ban

vapid zephyr
gleaming compass
#

someone just told me after 3 bans its perm

gleaming compass
vapid zephyr
#

That is not true

#

I don’t know whose telling you this

loud atlas
#

Hello so I'm trying to join eu main for 3 hours now but everytime I reach to 100 players ahead of me it just kicks me out and Says "EAC: invalid backend message" help?

#

Eu monday

gleaming compass
vapid zephyr
#

Ahh

#

Well that’s not how our bans work

gleaming compass
#

oh alr thanks for letting me know

vapid zephyr
#

Depending on the type of ban, yes, 3 times can be perm

#

But not all

gleaming compass
#

teaming / team cycling??

vapid zephyr
#

No

gleaming compass
#

alr

vapid zephyr
#

Not 3 strikes for that

gleaming compass
#

ok cool

thin plover
vapid zephyr
loud atlas
#

Help?

gleaming compass
thin plover
# loud atlas Help?

What do you need help with? You got an EAC message, nothing we can do, that has nothing to du with Rustoria

thin plover
gleaming compass
#

!steamid

marble mantleBOT
gleaming compass
#

76561198855477696

languid marten
#

/support

loud atlas
gleaming compass
#

idk

languid marten
#

where is admin?

gleaming compass
#

at home :p

earnest mauve
vapid zephyr
loud atlas
#

Hard ignore ok

vapid zephyr
languid marten
#

i write in pvt

#

hokae

thin plover
vapid zephyr
mellow thunder
#

can somone help. whenever i try and load onto Rustoria servers it says; Disconnected: Hacking but i can play every other server?

thin sun
#

Is there an admin who can help?

vapid zephyr
#

!appeal @mellow thunder

marble mantleBOT
#

Hey, @mellow thunder

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
mellow thunder
#

i have never played rustoria before lol i have 40 hours on the game

thin sun
#

I am writing privately

mortal locust
#

I'm banned by vpn. Can you untie me, please? This is my SteamI: 76561199194091114

tough jetty
#

is the 2x vanilla eu main server team capped? if yes how many can be in a team

serene swan
#

why have i been banned from chat

#

<@&274971100184576010>

#

i was spamming 1 on rustoria us medium

thin plover
serene swan
#

there was no warning and i didnt spam that much

vapid zephyr
#

For spamming then

#

I assume

serene swan
#

no warning?

thin plover
#

You were banned or muted?

serene swan
#

muted

#

for 6 hours

rapid wigeon
#

is admin checking appeals?

serene swan
#

with 0 warning and i didnt spam that much

thin plover
#

If you know you were spamming and you seem like you know our rules... Why are you asking

serene swan
#

stupid af

thin plover
#

I don't know what to tell you, you seem to know our rules against spamming in chat

rapid wigeon
#

i get kick ban hacking for vpn

#

months ago ban when i play fine today

thin plover
#

Im not at my pc

rapid wigeon
vapid zephyr
rapid wigeon
vapid zephyr
#

Now you are trying to lie about what you got banned for…

rapid wigeon
#

ok sorry

#

but hoppel didnt respond to any of us

#

its annoying

upbeat stag
#

I would appreciate it if you can take a look at it

vapid zephyr
#

!ticket

marble mantleBOT
#

Hey, @upbeat stag

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

Please don’t call out cheaters in public 😄

#

Just make a ticket ThumbsUporia

upbeat stag
#

crap i think he can change his named XD

tight chasm
#

could an admin check why my 7 day ban got extended to 30 days please? - 76561198380126182

vapid zephyr
#

Even if you use his prior name

#

An admin still should be able to look into it

hidden stream
#

im pretty sure theres a hacker rampant on rustoria eu Main

craggy wedge
#

hey can an admin look at my ban i got banned today for a 2 month ban ago for hacking

marble mantleBOT
#

Hey, @hidden stream

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

upbeat stag
#

is there any reason I cant called anyone a cheater? im curious

marble mantleBOT
#

Hey, @craggy wedge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

craggy wedge
vapid zephyr
thin plover
vapid zephyr
#

The cheaters can turn off their cheats

upbeat stag
#

ohhh

vapid zephyr
#

Or make it easier to hide

upbeat stag
#

yeah true ii

vapid zephyr
#

Tickets are the best way to get a cheater banned

#

So that would be step 1

fair edge
#

Im pretty sure i found a hacker, eventhough the guy has been called out in chat several times

vapid zephyr
#

Could you please make a ticket

fair edge
#

how sry

#

😅

vapid zephyr
marble mantleBOT
#

Hey, @fair edge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

All good 👍

craggy wedge
#

how long for admin to respond to vpn ban appeal

fair edge
#

thx brother @vapid zephyr

zinc venture
#

!appeal

marble mantleBOT
#

Hey, @zinc venture

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
zinc venture
#

i need help guys

#

@surreal kelp

craggy wedge
#

<@&274971100184576010> how long i have to wait for response to be ban by vpn it says 2 month ago i made appeal

mellow sequoia
#

Where do i see monday map

#

<@&274980199668645888>

vapid zephyr
marble mantleBOT
#

Hey, @mellow sequoia

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

vapid zephyr
#

Whatever one is winnin will be the map for wipe

dim mirage
#

!ticket

marble mantleBOT
#

Hey, @dim mirage

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dim mirage
#

@vapid zephyr How can I contact you, can we go to pm?

zinc venture
#

@surreal kelp i want to playing .come on bro

minor temple
#

If you let me know i can look into this for you

mortal locust
#

@minor temple I'm banned by vpn. Can you untie me, please? This is my SteamI: 76561199194091114

#

Can you look into it for me?

craggy wedge
minor temple
mortal locust
#

Ok, thank you

craggy wedge
hardy tapir
#

How long for ban appeals to be checked?

#

@minor temple

lyric basalt
median trail
#

@marble mantle hi

i bought VIP and i was banned 5 years ago fom your servers apparently. I sent a ban appeal how long does it usually take before its answered?

lyric basalt
median trail
#

so wierd it lets me buy vip when im banned IMO

minor temple
hardy tapir
#

Is it posssible to look into Smurf's ban appeal now?

#

@lyric basalt @minor temple

#

he was banned 5 years ago and we both bought VIP just now

#

and we cant play together

minor temple
#

If you send me a Steam ID and I'll have a look but I can't make any guarantees

hardy tapir
#

Thank you! he will send it right away

median trail
#

76561198058271398

@minor temple

alpine rover
steady lance
#

!ticket

marble mantleBOT
#

Hey, @steady lance

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

steady lance
#

!appeal

marble mantleBOT
#

Hey, @steady lance

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

deft heron
#

do al rustoria server do force wipe?

#

force bp wipe?

alpine rover
#

@minor temple when loggin in on sever it says ive been banned for Hacking ive never hacked anyone could this be because of vpn? I dont think Ive ever joined your servers before. my steam id is 76561198260782183 if you could check it out

hardy tapir
#

@minor temple Steam ID is 76561198058271398

minor temple
#

!appeal @zinc venture

marble mantleBOT
#

Hey, @zinc venture

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

median trail
hardy tapir
#

😸

sturdy valley
#

i only have rust on one of them tho

#

well i only play rust on one of them

#

the other has rust but i bought it on there so my boy could play with me cuz he's broke 😭

dense inlet
#

How do I see how many hours I have in a certin server

minor temple
median trail
#

🙂

hardy tapir
#

Please unban him we dont want to cancel our VIP subscription because he was stupid 5 years ago

gleaming apex
#

#a366b8

#

can anyone look my apple

minor temple
dense inlet
#

Modded

minor temple
#

You can do /playtime when next on the serve and it will let you know

dense inlet
#

Ok thy'

minor temple
#

/Playtime top will also let you know the top 10

dense inlet
#

Ight

median trail
#

@minor temple please help, this is really confusing for me, i got the buy vip, but am banned from the server. im supprised it even let me buy. could you please reviw my ticket since this is 5 years ago and i just bought vip and im a donor

digital hazel
#

is there command for skinbox

minor temple
lavish tapir
#

how many people can the server hold?

#

us mondays?

median trail
minor temple
meager crypt
#

WTFFFFFFF MASSIVE LAG SOIKE GETS ME KICK

wraith harbor
#

so what do we do when a group ddosing the server to win pvp fight? the group manteufel is a part of just lost a fight and ddosed everyone to pickup guns and kill everyone

median trail
#

if im banned from a server i cannot access any rustoria servers? @minor temple

crisp flame
#

i got kicked due to a player tick

#

i need back in lmao

wraith harbor
#

ye cuz groups are ddosing the server when they lose pvp fights

kindred ermine
#

rustoria eu main is lagging as hell

fair edge
#

Is it just me or are you getting ddosed

wraith harbor
#

it's the servers getting ddosed

exotic tinsel
#

3x no bpp crash?

fair edge
#

yes and im writing to rustoria:)

meager crypt
#

fix 2x vanilla lAGGG

mossy pier
#

bro i just got kicked for packet flood on the server

#

i want a free queue pass

meager crypt
#

same dawg

#

losy my whole start

near halo
#

Hey I am getting a error on the server

timid glade
#

let more people in us mondays

crisp flame
#

I HATE THIS SERVER BRUH I GOT KICKED AND HAVE A 700q

hallow bramble
#

it is all rustoria servers

#

it is on eu medium

still gale
#

zeus is back idk about others

calm quarry
#

eu long is fucked so much lag

exotic tinsel
#

admin rustoria down

muted quest
#

Zeuz EU lagging like ass

wraith harbor
#

ye someone ddosing the shit out of the servers

kindred ermine
#

is this fixable?

hallow bramble
#

yes

crisp flame
#

BRO FIX UR SHIT SEERVERS

chilly siren
fossil kraken
#

Us server 3x no bp keep getting disconnected

fair edge
#

@exotic tinsel They are trying to solve it, give them some time man xd

granite cloud
#

EU MANDAYS SO LAGGGGGGGGGGGGGGGGGG

#

EU MANDAYS SO LAGGGGGGGGGGGGGGGGGG

muted quest
#

some kid that gets onlined and starts ddos 😄

mossy pier
#

SHIT SERVER

formal ledge
#

Server is lagging so much

limpid belfry
#

stop crying holy shit

granite cloud
#

Is there an administrator? The server is too laggy eu mandays

pale otter
#

@fossil igloo Rustoria eu main lagging

#

rubberband

karmic totem
#

ok all the servers are lagging

fossil kraken
#

^

karmic totem
#

medium small monday main

calm quarry
#

long too

dusty orchid
#

Fix Rustoria monday

elfin barn
#

We are ware.

hoary trench
#

aware* ?

lapis sapphire
#

3x us is up again

fossil kraken
#

Thx

stray bear
#

2x vanilla is mega lagged

fossil kraken
#

On my way! TO GREIF

fair edge
#

I would like to thank the staff for doing a banger job on getting rid of hackers. Litterally saved me from getting raided 😍

granite grove
#

shit

elfin barn
river flame
#

Literally stuck sleeping

hoary trench
#

main is good

river flame
#

i need support

granite grove
#

I encountered an enemy on Monday server before crashed

#

and killed by him while I was sleeping

#

lol

rose meadow
#

VERY GOOD SERVER HOSTED ON THE TOP OF THE LINE COMPUTERS

river flame
#

lost my start. im about to make a short on YT with this footage

pure copper
#

why tf was i kicked off monday server sucks

dim star
#

Joining first and skipping que and getting the best build spot gets kick out for people fluding, what?

granite grove
#

me too lol

pure copper
#

SAME

nova escarp
#

is it bannable if i have pictures of tren

scarlet ivy
#

Disconnected for packet spamming I WAS THe FIRST IN ASS server rewipe

pure copper
#

SAME

candid cape
#

we ate an unfair ban?

marble mantleBOT
#

Hey, @candid cape

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

karmic totem
#

is it gonna get fixed any soon

near halo
#

why is US medium down?

robust raptor
#

can u ban people for insiding?

elfin barn
chilly siren
#

Most of server are having connection issues

nova escarp
#

SERVER ISSUE GUYS

granite cloud
#

admin

stray bear
#

lagg 2x vanilla

near halo
#

fix ur server

exotic tinsel
#

server down

meager crypt
#

2XVANILLA UNPLAYABLE

near halo
#

all server are down i think

granite cloud
#

EU mondays lagggy

near halo
#

cant connect

twilit skiff
#

this shit lagged again?

meager crypt
#

WE NEED TO REWIPE !!!

chilly siren
#

Admins are aware, Most of the server have connection issues, please just wait until they are back

marble mantleBOT
#

:ok_hand: channel locked by @hoppel

naive kindle
#

If anyone needs help drop me a DM and I'll respond if it's a sensible request.

marble mantleBOT
#

:ok_hand: channel unlocked by @caelifera

sharp bear
#

🙂

#

Is there anyway to eXpedite a 9 hour ban so I can hop on mondays?

rancid marten
#

my friend is stucked can we get any help?

#

at oil rig at between the red room door and idk

molten fossil
#

i think we deserve free vip for the lag

#

shi was like an hour long

#

1000 ppl

old minnow
#

is the server experiencing issues still

bold jewel
#

Ive been banned for nothing

old minnow
#

anyone lagging?|

woeful surge
#

ok so i bought this accounnt and im banneed for hacking great anyway i can make a ticket ?? cus im literally not even hacking

old burrow
#

admins repair electricity plz on long eu

woeful surge
#

dont talk mate ur a donator not staff

left hinge
#

where do i make a ticket

lyric basalt
marble mantleBOT
#

Hey, @left hinge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

polar wraith
#

can some1 look at my ticket so i can play monndays please

marble mantleBOT
#

Hey, @minor temple

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thorny mica
#

I keep getting kicked by on us mondays and have a 15 min cooldown

quick mist
#

Admins

thorny mica
#

anyone know why?

#

it says disconnected: EAC Temporary cooldown in effect for client

noble terrace
noble terrace
quick mist
noble terrace
quick mist
#

Xould you check for me please

noble terrace
#

Why are you asking

quick mist
#

Ok

#

I'm guessing he's a scammer

noble terrace
quick mist
#

Yeah

hazy spire
#

pls answer my ticket

noble terrace
noble terrace
quick mist
#

Yeah sure

hazy spire
#

it's 3hr old

noble terrace
#

what type of ticket?

hazy spire
#

payment support

quick mist
#

@noble terrace here you go

noble terrace
#

Appreciate your patience

glacial canyon
#

i put ticket in for payment support awhile ago zero response. please get me outta this que i paid for vip

noble terrace
noble terrace
#

Please be patient

glacial canyon
#

8mins is patient

sleek scroll
#

lmfao

noble terrace
#

It is not. Tickets take time, and payment support tickets can take slightly longer as only 2-3 admins have access to them.

tight chasm
#

could an admin check why my 7 day ban got extended to 30 days please? - 76561198380126182

polar wraith
#

idk ive been waiting 30+ hours for my ticket

twilit plinth
#

How to open ticket

lyric basalt
marble mantleBOT
#

Hey, @twilit plinth

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

twilit plinth
#

!appeal

marble mantleBOT
#

Hey, @twilit plinth

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

twilit plinth
#

So I am not banned but i cant type or see the chat EU - MAIN

zealous mantle
#

how do I see how long my ban is?

lyric basalt
vague edge
#

remove the mutt from the chat this is what the fuck is going on for nothing mutt was given in the chat on any server in the world there is no such thing as you have such a shit is this what the fuck is there no one to send

restive dawn
#

Why do I keep getting a EAC temporary cooldown

civic egret
#

Hi! Curious, I sent in a ban appeal 4½ days ago, how long is the average wait time for those to be checked?

restive dawn
#

for 15 mins

civic egret
twilit plinth
worldly meadow
#

What is this lag on Eu medium

lusty dock
#

hey someone rq, how do i make this go away again?

#

the fps and GC sign up there

rich cairn
#

F8

storm ravine
#

can t play the server lag . kicked, lost raid items.

chilly siren
storm ravine
#

so we waited few hours.

chilly siren
#

i Know.

glad ether
#

76561199488462707 Steam VPN ban

storm ravine
#

like 5hours for nothing. legit only on ur servers. checked reddit and other servers 0 lags ...

glad ether
#

<@&274971100184576010> 76561199488462707 Steam VPN ban

#

thinks

mint bronze
#

bro the lag in the server just got me killed by outpost!! saying i had a gun in my hand wtf

storm ravine
umbral dust
#

how long does it take for server to restart , sea long restarted 15 minutes ago and still not up

young cobalt
#

<@&274971100184576010> can we get a server restart for monday eu? shit is lagging every 10 min

#

but only for me and my second friend not my third friend

#

ping goes to 6k lol

solid crater
#

flying dude at water treats, eu mondays

glass canyon
#

where is sea long

#

this is a joke!

chilly siren
marble mantleBOT
#

Hey, @solid crater

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
mellow thunder
#

<@&874995535881326632> i put in an appeal can you please check for me

#

i cant see the status on the site

willow hamlet
#

some on messaged me by the name of urielgra about how they are the the official manager is that real or fake

#

they sent me a code

junior wing
#

its a scam

willow hamlet
#

okay just making sure what happens if i ever put the code in somewere

#

*where i would get hacked right?

noble terrace
willow hamlet
#

okay thank you so much i appreciate it

finite falcon
#

!appeal

marble mantleBOT
#

Hey, @finite falcon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

finite falcon
#

How long it takes to investigate an appeal, and why it’s not visible to me via site.

worldly meadow
old minnow
#

us medium still under going issues?

#

any updates

mortal locust
#

@mellow tundra I'm banned by vpn. Can you help me? This is my SteamID:76561198450373745

polar wraith
#

<@&274971100184576010> ive been wait will over day for my ticket to reviewed can u play help with that i wanna play mondays im banned for the most bs thing that isnt true

#

atleast ban me for something thats actually real not some made up bs

thin plover
polar wraith
#

its not about waiting about being banned over something that isnt true then not being able to play mondays because of lack of investigation

glad ether
#

@thin plover76561199488462707 VPN ban

polar wraith
#

76561198353298400

mortal locust
#

I'm banned by vpn. Can you help me? This is my SteamID:76561198450373745

#

@thin plover

thin plover
#

Sorry for the vpn ban guys, Im not home right now, another admin will help

#

Or appeal please

#

!appeal

marble mantleBOT
#

Hey, @thin plover

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

polar wraith
#

how did i play with cheater if i was solo look at my tc auth

mortal locust
#

ok

polar wraith
#

i have keylocks look and at my door get admin to look at my base

dim parrot
#

!report

marble mantleBOT
#

Hey, @dim parrot

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
#

I told you already, wait for your appeal and stop tagging us, anyway it's a 7 days ban

polar wraith
#

rustoria is crazy

#

moose days best days

stray trench
#

he has waited for 5 hours

polar wraith
stray trench
#

shii mb g

thin plover
#

Im not home, and Im not the banning admin

stray trench
#

who is

thin plover
#

Idk, they will answer it when they can

stray trench
#

crazy

#

2 days

#

and 5 hours

polar wraith
#

yup

thin plover
#

NOTE : standard response times are 1-3 business days but can be more or less based on the situation

polar wraith
#

rust is now a amazon boys how rust has changed

stray trench
#

my friend doesnt cheat, got banned for cheating and is banned

#

and then doesnt get the appeal

polar wraith
#

i banned for teaming with cheater even though im solo and my steam name is solo guy lmao

thin plover
#

When we ban people, we don't do it blindly, we put time into this, that's the whole point of being admin

stray trench
#

he got banned by bot

#

which is the problem because he wasnt cheating

polar wraith
#

cant be very much time considering i got banned for nothing

stray trench
#

no admin manually banned him

#

and it happened when the server was down for 2 hours

thin plover
stray trench
thin plover
#

By what bot?

#

How would he know that

stray trench
#

said in chat, which makes zero sense because it happen during crash when it crashed for 2 hours

stray trench
thin plover
#

Yeah it said it in chat because when we ban people it gets announced in chat...

stray trench
#

he got banned in Vac 2-3 years ago, and after the crash loaded back in and got banned for zero reason

#

so what reason was he banned for

thin plover
#

Vac bans have nothing to do with Rust, we dont ban people for having Vac bans

mortal locust
#

Which administrator do I need to find when my vpn is banned?

stray trench
#

that is why

polar wraith
#

like i said man rustoria on some other bs man

stray trench
#

I am saying he got banned for zero reason

thin plover
#

Alright whats your friend steam id, lets check it

dark cypress
#

when i join its telling me to join discord

stray trench
stoic olive
stray trench
#

you can run an echo on him and everything

#

if u really need to

mellow thunder
#

admin plz check appeal

polar wraith
#

they will get back to u in 3 days or more

polar wraith
stray trench
mellow thunder
#

@stray trench ??

noble terrace
stoic olive
#

2 more u want the ids

mortal locust
#

@noble terrace I'm banned by vpn. Can you help me? This is my SteamID:76561198450373745

noble terrace
mortal locust
#

thank you

dark ravine
#

@noble terraceWhy can't I get into the server
76561199246193306

stray trench
#

u got banned

stoic olive
glad ether
#

76561199488462707 vpn ban

#

thinks

tender wind
#

hi is there any admin online?

noble terrace
stoic olive
#

no