support

[dusky crater]

support?

[quiet epoch]

hello any admins here ?

[ionic flicker]

i have a clip of someone either speed hacking or fly hacking but i didnt see their name can i still do something about that?

[brazen valve]

bradley bugged on US long

can we remove it and respawn it

@fossil igloo 🤲

[severe hare]

the SEA Long server crashed now

[odd mesa]

what do you need help with

[spare steeple]

check tickets

Ticket #97ec07

guys are you sleep ?

why fck cheater play 7h on your server

just check ticket

i have all proofs

[whole cloak]

guy full rage on toria eu main

playing whole day

[vapid zephyr]

!ticket

[marble mantle]

Hey, @vapid zephyr

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[whole cloak]

already did

[vapid zephyr]

Nice

[odd mesa]

who is it

[vapid zephyr]

Someone will look into it asap

[whole cloak]

but you dont do anything we send clips like 3 hrs ago

[vapid zephyr]

Don’t call out cheaters in public

Fair warning now

[whole cloak]

he is just full raging

[odd mesa]

i asked?

wdym call out

[dusky crater]

i cant fix tried everything

[spare steeple]

that

[vapid zephyr]

If he says the name

[spare steeple]

my ticket number. are you sleep ?

[odd mesa]

not my fault if he say it

[vapid zephyr]

Makes it harder to catch the cheater 😄

[whole cloak]

😆

[vapid zephyr]

You asked lol, I’m just saying in general

[whole cloak]

🤣

[spare steeple]

ahahah

[vapid zephyr]

Don’t call out cheaters by name

[odd mesa]

ok

[spare steeple]

come vc

[vapid zephyr]

Am not on my pc

[spare steeple]

i will show you

[vapid zephyr]

• im not an admin

[spare steeple]

that not hard

[vapid zephyr]

Won’t be able to do anything about it anyways

[spare steeple]

this guy with hvh

[vapid zephyr]

Then they will be banned

[spare steeple]

no

he still playing

[quiet epoch]

how do i appeal ban ?

[vapid zephyr]

They will be banned, once an admin reviews the ticket if they are truly hvh level hacking

[odd mesa]

what happen

[vapid zephyr]

!appeal

[marble mantle]

Hey, @quiet epoch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[vapid zephyr]

Not the place for this okay

[quiet epoch]

says i was playing wit a hacker .. i ahd no idea

[spare steeple]

check dm

[vapid zephyr]

If you don’t need help

#general

[dusky crater]

@vapid zephyr u know how to fix?

[odd mesa]

request denied

[vapid zephyr]

Restarted pc? Steam? Verified game files?

[dusky crater]

did all it just rustoria servers i can load in to any other server

[barren plank]

who evers raiding AC9 has to be cheating lol they can see 200m out like a hawk but suck so bad

[vapid zephyr]

!ticket

[marble mantle]

Hey, @barren plank

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[barren plank]

i cant give a name idk who they are

[vapid zephyr]

Im not sure, maybe a #network-support-old ticket might help?

[dusky crater]

im jut waiting for them to respond been truying to load in for 3 hours i was on server then crashed now it wont let me back in

[green kettle]

3 hours on ticket

[vapid zephyr]

Yes, they aren’t instant brotha

Ive told you this

Be patient please

[green kettle]

not 3 hours

tho

[quiet epoch]

good thing i dont have to submit to you

[vapid zephyr]

They are trolling

[quiet epoch]

yeah i know

[vapid zephyr]

Ignore them 😄

[vapid zephyr]

Nothing you can do but wait

[quiet epoch]

fair enough

[vapid zephyr]

Admins will handle as soon as possible

[quiet epoch]

my base though

bruh im loaded

almost fully built right out of launch

[vapid zephyr]

I understand, someone will look at your appeal when they are available

[spare steeple]

same

[pearl schooner]

!appeal

[marble mantle]

Hey, @pearl schooner

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[green kettle]

ill be in call if somone wanna help me

[shell grail]

I can't enter the server I long say time out I can't solve it can anyone help

[fossil igloo]

Link your ticket @green kettle

[quiet epoch]

hey hoppel can you help me o my appeal as well ?

[vague solstice]

ty on the payment support earlier

[green kettle]

pm

[elfin barn]

that was quick 🙂

[green kettle]

he might be able to help ..

[elfin barn]

good luck

[glad ether]

administrator

i need help

[ashen plank]

cheating menace absolutely fisting mili tuns with his 6 hour account

us main is dope

[dim glade]

i need help, got falsely banned for hacking

[broken delta]

on us long had 3 guns dropped to teammate to loot and they feel through the floor an ak sar and mp5 <@&274971100184576010>

[dim glade]

who’s an admin, need to speak to one

[glad ether]

<@&274971100184576010>

[dim glade]

got banned for “hacking” when i’m horrible at this game😭

[dim glade]

<@&274971100184576010> <@&415898423460626432>

[weary skiff]

!appeal

[marble mantle]

Hey, @dim glade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dim glade]

i don’t even know why i got banned, i try to connect to the server and it says “disconnected: Hacking”

[tough bane]

Hello Casp3r, I am afraid, this sadly can not happen. We from the admin team will not refund any items lost due to a bug or server crash. I am sorry.

[mellow tundra]

Thisis a rust bug, we can't assist you with this

oop

[tough bane]

What do you need help with?

[mellow tundra]

hi nuclear

[mellow tundra]

please appeal at https://rustoria.co/support

[tough bane]

[dim glade]

when i go to make an appeal, it says my ban is on a 5x, but i’m playing on a vanilla server, and that’s where i got “banned”?

[tough bane]

All servers have a shared ban list here at Rustoria. Just create an appeal, the server itself does not matter.

[dim glade]

okay

it says the ban is for 2 months ago? i just got the game last week, idek what i’m supposed to say in the appeal

i can’t even submit the appeal, there’s not even a button to press submit😭

[drowsy maple]

!steamid

[marble mantle]

Hey, @dim glade

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dim glade]

i opened the link, does that automatically give u guys my id?

[drowsy maple]

post the steam64 id here

Do you mind turning off the vpn and trying to connect

[dim glade]

what vpn?

[drowsy maple]

are you on geforce now or something?

[dim glade]

yes

[drowsy maple]

yeah connect without that on

[dim glade]

alr, thanks

[drowsy maple]

lmk what it says

[pearl lily]

dale

i play with geforce, i can join?

i give you my steam id?

[drowsy maple]

i can check the acct

[unborn portal]

can i get unbanned plz

[pearl lily]

I linked my account on the above link

[dim glade]

same, i’m playing rust pc on my xbox😭‼️

[drowsy maple]

you need to post the steamid here

[pearl lily]

76561199350864450

[vapid zephyr]

Yep

And 6 hours here

[pearl lily]

@drowsy maple I'm queued do I have to restart the game or will it let me in?

[near halo]

how do i report cheaters

[drowsy maple]

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[pearl lily]

??

[drowsy maple]

i dont see any reason you wouldnt be able to connect

should be fine

[drowsy maple]

youll have to wait the 10 minutes

[pearl lily]

ok we'll see, last night when I was almost logged in it disconnected me and closed everything, it also did it in some servers due to geforce now problem, I'll let you know

[grand dock]

how long does it take for admins to get you back from an appeal?

[distant totem]

wtf, I wiped the test day yesterday, because of the steam network, I didn’t enter the server immediately. I checked whether it was a vpn problem and found no ban. I don’t know what happened. Sea mian, I never entered the server after being raided , none of my teammates have been banned, which hacker am I playing with?

[dapper sierra]

“ban Not Found”, but still can't connect server

[thorny dune]

Looks like this was resolved. I'd recommend not trying to connect for around 5-10 minutes and then trying again.

[distant totem]

?

[thorny dune]

I'd recommend submitting an appeal at https://rustoria.co/support/appeals.

[distant totem]

i have appealed

@thorny dune The last time I logged into the sea mian server was seven days ago, why is there a ban from 4 days ago, and none of my teammates have a ban

https://steamcommunity.com/profiles/76561199274941963/

[vapid oasis]

spawn me in some rockets

and scrappy 🥱

[thorny dune]

It looks like your appeal has received a response and was accepted.

[distant totem]

did not solve

[languid socket]

rust+ is work?

[pearl lily]

when will the problem of the slots be solved

[languid socket]

@drowsy maple

rust+ is work or no?

[slate solar]

why is sin not fully banned?

[distant totem]

@slate solar me too

[slate solar]

what?

[languid socket]

wtf? why rust+ is not working on eu long

turn it on

[distant totem]

30 minutes ago, my query was banned 4 days ago, and now the query is banned 11 days ago

<@&274971100184576010>

[tough bane]

Feel free to send me your steamid.

It should be fixed, wait 30 minutes before connecting, the server blacklisted you for that amount of time due to spam connecting.

[warped dragon]

How do I create ticket?

[marble mantle]

Hey, @warped dragon

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[warped dragon]

Thank you

[tough bane]

If you need further assistance @warped dragon let me know 🙂

[warped dragon]

!appeal

[marble mantle]

Hey, @warped dragon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[distant totem]

I was playing sea long 11 days ago, and I was in a two-person team, and it was even more impossible to play with hackers.If I don't solve it, I will have to wait in line for a long time.

[tough bane]

It should be fixed, wait 30 minutes before connecting, the server blacklisted you for that amount of time due to spam connecting.

[misty grail]

Rust + not working on eu medium

[tough bane]

#general message

[fallow gorge]

can i request a refund from my vip?

[fossil igloo]

#payment-support

[main patio]

can you not report hackers on discord?

when I try and submit a ticket it just says woah, you're going to fast or something

[fossil igloo]

Are you uploading a video or so?

[main patio]

yes

would be easier just to send in discord

[fossil igloo]

could you upload it to youtube?

[main patio]

yes

[fossil igloo]

thank you, that will work then

[main patio]

yw, ty for the answer 🙂

[violet sleet]

please help, I go to the server, it immediately crashes when loading, the reason is hacking, although I did nothing

[grand dock]

@fossil igloo any chance i could get my appealed looked at??

[nocturne elm]

[lyric basalt]

!appeal

[marble mantle]

Hey, @violet sleet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[grand dock]

how much does it take for admins to read and get back on you with the appeals??

[mellow tundra]

We give an estimate of 1-3 business days

it can be quicker depending on our availability and other things needing to be done

[grand dock]

bruh i mean by that time wipe is done pretty much XD

[pearl lily]

I queued for 2 hours, as soon as I entered almost loading it kicked me out of the game from nvidia geforce now for an error

[mellow tundra]

what's your steam name

[grand dock]

thanks tho for the answer i thought since it was something like hacker association it might be quicker

[grand dock]

Chesmond if u could have a quick look at it

Even if its just for letting me know who the hacker i was associated with was in order to avoid playing with him

[mellow tundra]

Sure, I'll DM you

[slate solar]

Aden

[pearl lily]

@mellow tundra

[grand dock]

cheers mate

[slate solar]

When will sin clan be banned

[pearl lily]

its not the first time

[mellow tundra]

https://rustoria.co/support please include specific NAMES of the suspected cheaters, not just a whole clan, as we can't investigate a whole clan all at once

[mellow tundra]

1 sec

[slate solar]

Aden most of them got banned for assoc?

[mellow tundra]

@pearl lily I see you were disconnected arounnd the time of forcewipe for steam auth errors, but as of now I see no issue related to our server for your disconnect messages.

Mind screenshotting what the DC message is?

[mellow tundra]

Hey, not familiar with the situation you're talking about, but if you believe a group should have been banned or only partially was, make a ticket as I mentioned before and I'll have a look

[pearl lily]

the message pops up 2 seconds and closes, I could not screen

I would not like if I take the vip then it crashes me anyway

[mellow tundra]

Again, I see nothing server-side

Must be on your end

[pearl lily]

and I have to redo 3 hours of queue?

[visual rover]

Hello, so I've bought a VIP and on the site, it says that I have 29 days left and everything is looking fine, but when I try to log in I have queue. Any help please?

[mellow tundra]

We cannot queue skip you simply because you're crashing

[mellow tundra]

#payment-support

[cursive talon]

When someone in my team gets EAC banned does the rest of the group get bannned as well?

Or how does that work?

Because sometimes I see a guy getting banned and his whole team with him and sometimes just one person

[toxic shard]

Each case is different, but if someone get EAC banned while playing on the server the team is banned, but a hacking ban is not always a EAC ban

sometimes it can be a vpn ban, sometimes it can be a ban evasion (automatically applied), ...

you (as a player) can't know/deduct the case

[cursive talon]

Ah okay because a guy just got banned by EAC and his team didnt so Im just wondering

Okay thank you for expalining Marc appreciate it

[toxic shard]

do you happend to have the steamid ?

[cursive talon]

Nah, but its okay thank you

I didnt suspect him to cheat just found it weird the team didnt hot banned too

[toxic shard]

in some circonstances EAC temp ban don't trigger team ban

[little dust]

Didn’t Rustoria use to allow you to skip through queue if your game crashed I feel like I remember many instances where I would crash on wipe day and go straight through the queue

[mellow tundra]

This is not something we've ever had, no

[distant totem]

<@&274971100184576010> 30 minutes have passed, how can I solve my problem

[pearl lily]

@mellow tundra I can't pay the vip, he tells me he refuses the card even if it's okay

[mellow tundra]

What issue are yoou having?

[little dust]

Is that a bug that I just got lucky with cus I have a clip of that happened I was confused asl

[mellow tundra]

Not sure, but we've never had disconnect queue protection

[mellow tundra]

Please make a #payment-support ticket if you're having trouble

[tough bane]

Try to connect now

[distant totem]

I was playing sea long 11 days ago, and I was in a two-person team, and it was even more impossible to play with hackers.i have appealed did not solve

[hybrid sluice]

this serv has a build serv right?

[tough bane]

No, we do not offer any build servers

[tough bane]

Try to connect now

[hybrid sluice]

i couldve sworn there was a ukn build serv

[distant totem]

60 minutes ago, my query was banned 4 days ago, and now the query is banned 11 days ago

[valid cedar]

The bots in eu long weren't squeezing the previous wipe, now they are, please fix it to meet

[tough bane]

你已经能够再次进入服务器大约15分钟了。这在几分钟前已经重复了好几次。因此，如果你能读一遍这段文字就好了。谢谢你

[tough bane]

Sorry, I am not able to understand you.

[distant totem]

fuck i need to queue 60 people because your mistakes cost me at least 4 hours

[eternal garnet]

@tough bane can i dm u about a case ?

[tough bane]

sure sure

[wraith isle]

hey nuclear how do you report a player on here?

[hexed nimbus]

!report

[marble mantle]

Hey, @wraith isle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[pearl lily]

I bought the vip, when I enter the upload and it downloads the terrain it crashes and makes a runtime error and closes nvidia geforce now

i have never had any kind of problem with any server after i bought the vip

<@&274971100184576010>

[eternal garnet]

@tough bane dm send

[pearl lily]

.

[valid cedar]

in eu long the bot wouldn't move and fire but now it does pls fix

[visual rover]

admin i cant close my ticket so now i cant start another one

vip 13042

[tough bane]

Are you available for voice?

[pearl lily]

Yes but I can't speak English well, I can let a friend in and he can speak for me

[fossil igloo]

they are suppposed to

[tough bane]

Yes, all good. Just join and we will work on it.

[valid cedar]

Yes bro

[pearl lily]

i am with ixiuny

[valid cedar]

We wait they are supposed to

[toxic shard]

Bots are disabled as there is a bug in the game itself which makes the server crash because of it

we sometimes activate them later in the wipe

[valid cedar]

so it doesn't fire like it used to?

[toxic shard]

if the AI is disabled they don't fire

[visual rover]

sorry for bothering, could you please close my 13042 ticket?

[valid cedar]

Eu long?

[toxic shard]

I didn't checked, but if they don't fire it's the case

[green kettle]

is network support opnline now ?

??

[pearl lily]

@tough bane i tried logging into another server and had the prefabs loaded, and came back here and was able to login

[tough bane]

So I assume that you can close your ticket?

[pearl lily]

no permession

[visual rover]

i have no permission either, been asking for an hour

[faint vector]

Hello i have question . If I teammate with another person who is not on my team. And he took a ban .whill my team took a ban also from server!

[light tusk]

Rustoria eu medium 132 queue

[mellow tundra]

Anyone associated with the cheater will be bannned

[mellow tundra]

?

[carmine brook]

ROLLBACK?

EU MEDEUM DOWN

[karmic totem]

is it gonna roll back ?

[dense ferry]

Rust+ working ?

[serene veldt]

will it roll back?

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gritty silo]

!appeal

[marble mantle]

Hey, @gritty silo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tranquil stump]

where i can check transactionID? <@&274971100184576010>

[stiff widget]

It should be on the email from paypal or stripe

[tranquil stump]

ty so much

[faint vector]

And how will we know if he cheaters .because this nobody love rustoria .another server just kick the cheat . Not a whole team .we leave now its suck server

[astral ridge]

!report

[marble mantle]

Hey, @astral ridge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[noble terrace]

We have no way or proving you did or did not know someone was cheating, and even if you did not know, you still benefited from that person being in your team. So our policy is also to ban the entire team. The first time this happens though, it will most likely only be a 7 day temporary ban.

[astral ridge]

Nick: Dior
ID: 76561199110874171
Cheating hard

[blissful current]

Why are the animals and scientists always broken after wipe?

[faint vector]

Another server just kick the cheat not all team

[quick mist]

admins

[noble terrace]

And plenty of other servers also have the same policy as us, which is to also ban anyone associated. But again, the first time it happens it most likely will be temporary

[quick mist]

eu 10x lets you spawn at the bottom of the ocean sometimes

[noble terrace]

!ticket make a ticket please 🙂

[marble mantle]

Hey, @astral ridge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[astral ridge]

made already

[noble terrace]

They're turned off if they're found to be causing crashes

[astral ridge]

thank you

[noble terrace]

Will pass along internally

[quick mist]

whats that mean im retarded

[faint vector]

Facepunch just kick the cheat.and other official server do that. At the end thx you bro.

[quick mist]

@noble terrace wipe on eu 10x is 4:00 pm ENG time

[noble terrace]

lmao I'll forward it to our devs

[cursive kayak]

@quick mist

:flag_eu: No BPs 10x EU **- JUST WIPED: <t:1688666135:R>**

IP: connect 10x.rustoria.uk:28010
Next Wipe: <t:1688742000:F> (<t:1688742000:R>)
Wipe Schedule: Tue & Fri @ 4PM UK Time
Map Size: 3500
Clan Limit: 6

[blissful current]

It's been happening for months now and is kinda stupid

[noble terrace]

I don't disagree, but it's unfortunately an issue within the game/game engine itself

[blissful current]

It just makes the game unenjoyable because people can now just bypass monuments instead of giving people a chance tocounter

[broken delta]

<@&274971100184576010>

I have lost so much to the glitch in your server where loot falls through the map i have the logs where my teammate is hit my ak and i kill that same player for it fall through the map like what can i do about taht

[drowsy maple]

Hello, this is a Facepunch issue, Unfortunately, we don't have any control over it, I would suggest that you make an F7 report and let Facepunch know about the issue that way.

[ancient coyote]

how do i report a cheater

[dense ferry]

Ticket doesn t works?

[ancient coyote]

how do i do that

im new

[eternal solar]

!ticket

[marble mantle]

Hey, @ancient coyote

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[eternal solar]

You can make a ticket at the website provided above.

[dense ferry]

I can t make a ticket at the website

all the tame says

[fossil igloo]

Whats the error?

[dense ferry]

You're making tickets really fast. We'll create your ticket after this quick countdown.

And i didn t make any ticket

[faint flume]

guys that dleat bought a vipka on the story money was withdrawn and as a result the vipka did not come help !!!!

help

pls

guys that dleat bought a vipka on the story money was withdrawn and as a result the vipka did not come help !!!!

[noble terrace]

Hi, can you make a #payment-support ticket please?

[faint flume]

all letters are over and I can't send anything everything in english is very bad

[dense ferry]

@fossil igloo ?

[fossil igloo]

Are you uploading a file

[dense ferry]

Yes 2 files

15 seconds crips

[faint flume]

how do i contact support????????>???????

guys that dleat bought a vipka on the story money was withdrawn and as a result the vipka did not come help !!!!

[dense ferry]

What can i do? i can send tickets xd

[fossil igloo]

Can you upload them to YouTube

[fossil igloo]

#payment-support

[dense ferry]

okays

Tickte open

ty hoppel

[brittle crypt]

pls fix the lag on eu medium

[fossil igloo]

Can you make a network ticket

[brittle crypt]

wym

[dense ferry]

O sry mate @fossil igloo the aplication rust+ works?

[brittle crypt]

what do you mean

[faint flume]

сколько мне ждать ответа ?

[fossil igloo]

It’s broken on a few servers at the moment, Facepunch is working on it

[fossil igloo]

#network-support-old

[faint flume]

how long do i have to wait for an answer

[brittle crypt]

oh yh mb

[faint flume]

@fossil igloo how long do i have to wait for an answer

[jolly rain]

!ticket

[marble mantle]

Hey, @jolly rain

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[hard raft]

can i get a admins help to ban a cheater

[noble terrace]

!ticket make a ticket please 🙂

[marble mantle]

Hey, @hard raft

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[hard raft]

ight thanks

[wise perch]

when is the routin server restart ?

[eternal solar]

You can find all the server information here https://discord.com/channels/274965952116817920/396381066450960394

[wise perch]

there isn't any information about daily server restart in #oldserverinfo

[eternal solar]

The daily server restart is at 8am

[wise perch]

what time zone ?

[summer badge]

Dose us 3x no bp while td?

[bold crystal]

!appeal

[marble mantle]

Hey, @bold crystal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lament vector]

I need support please. ASAP

[eternal solar]

The daily restart for the EU servers is at 8am so that would be Central European Time

[eternal solar]

How may I help?

[lament vector]

im in channel

[vivid yew]

if i threw all my good guns on the floor and they all just sunk through the floor

have i just lost all my shit

[noble terrace]

😬

[vivid yew]

threw my only ak on the ground and just watched it sink into the floro

im kinda tilted lol

[noble terrace]

Unfortunately that sounds like a bug :/ I would submit an F7 report to Facepunch

[vivid yew]

sad even with de recording

[bold crystal]

i need support

i have joined a waiting for support channel

[elfin barn]

What can I help you with?

[elfin barn]

Can you explain your issue

[bold crystal]

3 days ago i appealed and my appeal got accpeted and i tried loading in the server today and within 4 seconds i got banned why ?

[merry hamlet]

i need support

[naive elk]

can i report if guys using auto clicker on selling fertilizer?

[gusty tartan]

lol how?

inquiring minds wanna know

[merry hamlet]

need help submiting somthing

[thorny dune]

Did you submit an appeal on this website? https://rustoria.co/support/appeals

[bold crystal]

yes i did

[noble terrace]

Have you messaged @west osprey ?

[bold crystal]

no should i?

[noble terrace]

Yes 🙂

[bold crystal]

thx

[noble terrace]

Send them your Steam ID

And that screenshot

[steep tapir]

Why are severs so laggy

[plucky bough]

I do not know, but the admins are working on it

[steep tapir]

thx

[meager crypt]

ANY MODS ON???

<@&415898423460626432> <@&274971100184576010> <@&393554009799000064>

[elfin barn]

Hello no need to ping every role, could you please state your issue?

[thin plover]

Why are you tagging every role, what can we do for you

[surreal cairn]

bro come on fucking cant take a fucking fight cause of the ping issue

[coarse barn]

Rustoria Us Medium Sooooo laggy off and on for different players 500ping-50ping

[meager crypt]

sorry didnt know that was an issue, but i just got auto chat muted for 6 hours... it was a false flag, can one of you manually see what i said wasnt againt the rules

[noble terrace]

what's your steam ID

[meager crypt]

im talking shit.. trying to get the competion of the server up... but in no way should i have got the mute... didnt say anything slur related.

STEAM_0:0:97466176

[thin plover]

!steamid

[marble mantle]

Hey, @thin plover

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thin plover]

Use this

[meager crypt]

76561198155198080

thanks bro

[noble terrace]

Was an error picked up by the chat filter. You're all set

[meager crypt]

thank you my brother

[noble terrace]

You are welcome my sister

[lusty dock]

@noble terrace hey im just trying to confirm something rq

So the lag thats been happening 24/7, ive noticed that when the entire server isnt frozen and people are just generally lagging with lag spikes

Only certain people lag, and others dont. like my duo lags the fuck out of himself including our neighbors, but i dont lag at all. its allowed me to kill multiple frozen people as well as other tom foolery

so im wondering, is this lag related to certain ISPs or what

it seems only some people lag and some people dont

[fossil igloo]

I'm unsure about 24/7... Only aware of the lag thats been going on for the past hour which is region specific

[long pond]

lag spike happened at oil rig respawn last few times

could be tied into monuments resetting maybe?

[lament walrus]

anyone know where i can verify for UKN?

[strong solar]

whoever got my sub and 69 torpedoes gg

[marble mantle]

Hey, @lament walrus

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[lament walrus]

thank you

[shy tree]

us long is lagging so hard for eu

[waxen plume]

Can you connect on a vpn?

Want to connect on NA vpn to not get this routing cancer

[noble terrace]

Yes VPNs are allowed

[light oyster]

Hi, a guy named Lynch just got banned on EU Long. He has been killing us repetetively and i was wondering if you know where his body or base is

[long pond]

they dont do that joris

[noble terrace]

Beard Core is correct, we cannot give out that information

[light oyster]

Understandable but lame ! lmao

[umbral hill]

I was just kicked off the server like that.you can skip me without a queue

[outer meteor]

hello i was banned for playing with hacker so i wasnt know they have so please remove the ban i was playing along time in this server

[limpid belfry]

this dude cheating, esp and aimbot we just lost like 3k scrap 😄 rustoria eu 2x

[marble mantle]

Hey, @limpid belfry

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

Hey, @outer meteor

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[kindred plinth]

is there a reason that US Main is still laggy af?

[ocean thistle]

#announcements

[noble terrace]

You didn't know? Is that why you tried to despawn everything after your team got banned? :/

If you have an explanation for your situation, I would recommend you include that in your appeal

[tender blaze]

why do the leaderboard literally reset every couple hrs?

[atomic whale]

when rustoria us long stop lagging

[noble terrace]

#announcements

[worldly meadow]

Eu medium soo laggy pls fix

[raven mist]

#announcements

[vivid gulch]

any info on why eu main is always laging littrely always hasnt been a singel wipe without lag each 30 min?

[raven mist]

Please refer to #announcements

[cerulean onyx]

how to report ?

[molten flicker]

/report

[marble mantle]

Hey, @cerulean onyx

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[stiff helm]

i bugged in the ferry terminal so i cant loot my body back

[dense ether]

why

[little dust]

When’s the terminal supposed to work next update

[minor tangle]

Staff is it possible to bgrade to shipping container??

[raven mist]

Dont think it is right now

[ebon tendon]

i cant buy vip because when i click on donate it says "checking connection" and it never lets me past that screen

any1 know why?

[opaque fulcrum]

OFF >

[south dragon]

СЕРВЕР ПОМОЙКА ЕБАННАЯ ЛАГАЮЩАЯ И ВЫЛЕТАЮЩАЯ

[opaque fulcrum]

server off >

[torn yew]

EU MAIN CRASHED WHY

[wintry wing]

what moon here means is eu main down

[ebon tendon]

i fixed it, just used a dif browser no worries

[little crest]

Что опять с еу мейном?

[waxen sable]

help mi eu long server hacker

nick name dior aimbot

<@&274971100184576010>

[raven mist]

!ticket

[marble mantle]

Hey, @waxen sable

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[high coyote]

are boats bugged i just died by driving??

[marble mantle]

Hey, @crude dock

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[brazen valve]

cheater tryna go deep on me

[marble mantle]

Hey, @brazen valve

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[spare cypress]

how im i suppose to link twitter and youtube to get more points, twitter is 404 and youtube u cant link

[brazen valve]

cheater going deep on me LMAO please help

[marble mantle]

Hey, @brazen valve

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[brazen valve]

i trapped him in

have everything clipped

gg

toria us long popeye

[vapid zephyr]

Boxed him like a fish?

!ticket @brazen valve

[marble mantle]

Hey, @brazen valve

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[brazen valve]

PLEASE HELP ADMINS

He just broke TC

[vapid zephyr]

You need to make a ticket

[raven mist]

Make a ticket

[brazen valve]

FULL AIMBOTTING I DID PLEAES HES BREAKING BAGS

Popeye US LONG

[raven mist]

your ticket is being looked into

chill

stop calling em out

[brazen valve]

its over now

[timber rock]

!appeal

[marble mantle]

Hey, @timber rock

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[forest pivot]

!appeal

[marble mantle]

Hey, @forest pivot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[serene idol]

<@&274971100184576010> We have sent several tickets with my team, because we were banned for playing with a hacker, but we don't know who he is and since we are a big team we were recruiting people and we want to know who the hacker is since we have no control or idea about who he is.

[west mica]

You are responsible for your team and who you invite

[raven mist]

What is your steamid?

[serene idol]

https://steamcommunity.com/profiles/76561198972191682/

[west mica]

Have your whole team share screen when they connect to our server. The person who is kicked for 'hacking' is the hacker

IPPO was in your team and was cheating

[serene idol]

okey thanks

We have already banned him from the team, since he did not even tell us and he left without saying anything, this will not happen again, thank you very much administrators

[graceful delta]

/report

[marble mantle]

Hey, @graceful delta

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[exotic umbra]

hello!

[graceful delta]

@raven mist answer da ticket pls

[raven mist]

be patient

[bold crystal]

yo

you guys told me to text him

texted him like 5 ouhrs ago he hasnt replied

[exotic umbra]

<@&274971100184576010>

[bold crystal]

i am banned on your servers stil, after my appeal got accepted

[exotic umbra]

my whole team was banned by a player who only started to play today and didn't even play for 1 hour, how can we know if the guy was going to cheat? if we are going to be banned for playing with a hacker it should be for playing with him permanently. we started to play, how can we appeal to something like that? we were banned with all the doors open and our wipe was ruined because of a fool. i have no way to control if they are going to hack or not, we have been playing the same server for 2 years.

[bold crystal]

really need help here

[raven mist]

i'm afraid you're responsible for who you invite to your team. Most of these bans are 7 days first occasions

[raven mist]

!steamid

[marble mantle]

Hey, @bold crystal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[bold crystal]

76561199142721332

[calm pelican]

whats the channel for reporting cheaters

got som super suss lads on 2x vanilla

[raven mist]

!report

[marble mantle]

Hey, @calm pelican

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[broken mason]

i just crashed in eu long in a hide out

do i lose my stuff?

[graceful delta]

shenzyy do ppl get banned for association?

[raven mist]

Yes,

well depends, case by case

[graceful delta]

why tf arnt these guys banned

[raven mist]

what was he banned for, hacking or?

[graceful delta]

had a cheater roofcamping and then they are still up

yeah hard esp and aimbot

[raven mist]

what server and ticket nr?

[graceful delta]

Check my ticket those are his tm8s

toria us long steam is in my discord bio

[raven mist]

Should be good to join again

i see that somone is already looking into it

[graceful delta]

fr?

[raven mist]

Yes

[graceful delta]

Alr because they are fs teamed

I saw this kid jump off there roof and push me

they also roamed together and killed me and my tm8

Sprayed us both in the pitch black

bro wtffff no evidence????

They legit were roaming together dawg

I legit ran over to there base and they even said that they just added him to their team and that they didnt know he was cheating

@raven mist

ARe they reviewing it>?

[raven mist]

U already got an answer, no?

do you have any recordings of them together?

[graceful delta]

Im gonna go record them admiting it

[raven mist]

Admitting something and it being actually true is something different. Lots of players even "admit" to cheating to just bait out a reaction and troll

[graceful delta]

True thatlmao

fuck those shitters anyways they are ass ill just kill them for my guns back now cause they dont have a cheater on their team

[raven mist]

Good luck!

[graceful delta]

I killed 3 with a fucking crossy

Shitters had to get a cheater on

[fiery kraken]

i do that all the time

[broken mason]

I am getting timed out a lot?

anyway to fix that?

[raven mist]

make a #network-support-old please

[broken mason]

Ty i did 😄

[pine cloud]

!report sedasdevil is cheating he is my neighbor so its impossible to play now.

[marble mantle]

Hey, @pine cloud

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[blazing shuttle]

any1 can help me now

there is clan and they cheating 3 of them

[noble terrace]

!ticket make a ticket in game please

[marble mantle]

Hey, @blazing shuttle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[noble terrace]

Make sure you use the /ticket command

F7 reports only go to Facepunch, not us

[blazing shuttle]

DOSNT WORK F7

[noble terrace]

Correct, F7 only goes to Facepunch

That's why I said to do /ticket

type /ticket in game chat and follow the instructions

[blazing shuttle]

but there is not respons

[noble terrace]

Did you do /ticket?

[blazing shuttle]

yeah

[queen pulsar]

whats going on w the lags on eu small

[noble terrace]

I see your ticket was made 15 minutes ago. Someone will get to it soon! We appreciate your patience

[blazing shuttle]

i wish

[glacial jackal]

Hi i need help the server kicks me and it says ban evasion

[wheat nymph]

same....

hi there, it appears that i´m banned on rustoria servers yet i don´t know why.... there is "ban evasion" yet i never cheated nor i played with one as far as i know atleast... can you give me more informations about this?O,o

[main hull]

I just sat in a queue of like 87 players on rustoria eu medium and my game crashed and now i have to sit in the queue again. Is there any possibilities that i could skip the queue?

[broken delta]

<@&274971100184576010> cheater on us long standing near base camping it

[vapid zephyr]

!ticket

[marble mantle]

Hey, @broken delta

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[vapid zephyr]

We don’t queue skip

[queen pulsar]

whats going on w the lags on eu small
u dont even answer first time

[jolly solstice]

#announcements

[south gulch]

rustoria 10x no bp, us, not working? or only for me

[west mica]

its wiping

[south gulch]

oh, ty

[hexed pagoda]

rustoria eu long broken

im waiting for a 40m at 2 players ahead of you

[raven mist]

not broken, just gotta wait

[south gulch]

any chance you know how much time does it take to wipe?

[raven mist]

Few mins

[glacial jackal]

Hi i need help the server kicks me and it says ban evasion

[heady crag]

anyone know if you can get game banned for toxicity?

[glacial jackal]

why ignoringgg i jsut got an account from my friend to play w him

[raven mist]

Please make an appeal on our website

[raven mist]

You can, yes

[coral mulch]

Imagine getting game banned for toxicity 💀💀 @raven mist

[raven mist]

There is not at this moment

[zinc carbon]

How do i becme a mod?

[reef shadow]

Help I'm having issue's linking my steam account to the servers. I've logged in on the rustoria website and logged into steam on the website and joined the steam group multiple times and left and rejoined and still not showing me as joined

[outer meteor]

hello why i cant join server

[lyric basalt]

#staff-applications

[lyric basalt]

What’s the message when you try to join server ?

[uneven oxide]

One message removed from a suspended account.

[marble mantle]

Hey, @uneven oxide

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[zinc carbon]

thx

[reef shadow]

Help on rustoria us 5x server it's not letting me access the points shop. When i type /s or /shop it keeps telling me I need to link my steam account

[hexed nimbus]

do /auth ingame

[delicate prism]

fix the damn servers

[reef shadow]

already have in fact i just made a ticket on the website about this veryu same issue

[hexed nimbus]

it happens from time to time that steam drops out just try again in a few min and it should work

[mellow heron]

how do i report a cheater

or openm a ticket

[weary skiff]

!report

[marble mantle]

Hey, @mellow heron

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[mellow heron]

thx

[broken mason]

Does someone know when the long servers calm down?, ty

[junior wing]

in what way

[distant oxide]

what time is server restart on sea long

[cursive kayak]

@distant oxide

<:flag_ausg:897941185149161472> SEA Long

IP: connect long.rustoria.asia:28010
Next Wipe: <t:1691085600:F> (<t:1691085600:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for Next Map

[brave knot]

how do you make a tickety

[merry fox]

Is there an administrator there?

76561198833913868 is hacker!!!

eu medium

[broken mason]

Like player wise

[junior wing]

probably not soon since its 2nd day after wipe

[broken mason]

Alr! Ty 🙂

[queen scroll]

hey i got a question that i would like an admin to speak with but i can't ask it in a ticket

[manic mountain]

yo mods go on US main and look at a guy named MP please check his logs mf is hard cheating and still aint banned

[echo nacelle]

hey could someone get banned or muted for saying the nword in vc

theres a group of super racist russian neighbors who live next to me who spam the n word whenever i kill them

[urban mirage]

Unfortunately we do not moderate in game voice chat. The best course of action would be to turn off in game voices, or to try your best to ignore them. If the racism spreads to global chat please make a ticket

[stiff temple]

allo, how does one report someone if you cant f7 them in game

[urban mirage]

Hi, please make a ticket if you haven't already. An admin will look into it as soon as possible

[urban mirage]

!ticket

[marble mantle]

Hey, @manic mountain

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[river shoal]

Hey friends, I want to help. I opened ticket on the site, and there was no response to me

[urban mirage]

Hi, your best bet would be to make an in game ticket. 🙂 /ticket add <report details>

[urban mirage]

An admin will look into your ticket as soon as possible, thank you for your patience 🙂

[upper escarp]

i ddint know you were chatmod 😮

[gleaming compass]

Whyd i get muted

ign SyncBINK

[thin plover]

steam ID?

!steamid

[marble mantle]

Hey, @gleaming compass

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gleaming compass]

!steamid

[marble mantle]

Hey, @gleaming compass

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gleaming compass]

76561198855477696

[gleaming compass]

.

[minor temple]

Have a think back to some of your more unsavory comments a bit earlier in the evening 👍🏻

[gleaming compass]

oh is it when i was talking about someone's child?

[minor temple]

Yeah you will want to refrain from that in the future to avoid being muted or worse

[gleaming compass]

alr

[lethal swallow]

i got banned for an hour for saying pakistan

[polar fog]

Can i dm and admin rq please

[hardy sandal]

what do you need help with? im not an admin but i might be able to help

[polar fog]

Scammers

[hardy sandal]

im not too sure i can help with that

[lethal swallow]

kal i got banned for an hour for saying pakistan

can i get unbanned

idk what is so offensive about pakistan

[noble terrace]

?steamid

[marble mantle]

Hey, @lethal swallow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lethal swallow]

76561198392804858

[noble terrace]

Not only did you not say Pakistan, you said more stuff that earned you a 3 day mute on top of your 1 hour ban

[lethal swallow]

yeah but what is so wrong with saying pakistan

[noble terrace]

you didnt say pakistan

[lethal swallow]

just dont get that

to get banned yes

[noble terrace]

no

you didnt

[lethal swallow]

ur filters pick it up as a swear word i typed it 3 times in the chat nothing happened and then i got banned

fix ur filters

[noble terrace]

because you didnt type pakistan

fix your mouth

[lethal swallow]

i typed other things to but got banned right after saying pakistan

[noble terrace]

you didnt say pakistan

[river shoal]

@noble terrace can you help me pls? i got banned

[thin plover]

!appeal

[marble mantle]

Hey, @river shoal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lethal swallow]

and if you try saying pakistan it wont even pop up on the chat

[stiff temple]

guys i gotta ask how come the guy who was streaming himself scripting on eu long while spamming his stream in chat not banned :-(

[thin plover]

did you make a ticket?

[stiff temple]

yah 30-60mins ago

[noble terrace]

but i can still see logs

and you didnt say pakistan

[stiff temple]

whole server talking about the poor guy lmao

[lethal swallow]

ok whenever the ban wears of

i will go in the server and type nothing but pakistan

[noble terrace]

youre muted for 3 days

[lethal swallow]

and get banned by chat filter

go in the server and check it

[noble terrace]

Dude I am an admin

I know what our filter picks up

I can see logs

[lethal swallow]

so did i get banned by an admin or filter

[noble terrace]

You broke chat rules

Both

Stop being an ass

[lethal swallow]

no like the ban

[green kettle]

any network admins on

[lethal swallow]

no i am just kindly advising you that saying pakistan gets u banned

[noble terrace]

And I am telling you it doesnt

Because that's not why you got banned

[green kettle]

??

[lethal swallow]

many thing on rustoria servers dont work as they r supposed to

for example the cheaters that got unbanned after the server switch

[river shoal]

I received a band because I was on a team with a hacker. What is my punishment?

[noble terrace]

Hacking bans are perm

[noble terrace]

7 day ban. Submit an appeal if you have not already

[lethal swallow]

yeah but yall moved servers to a different company

[noble terrace]

Bans are Rustoria-wide

[lethal swallow]

even permed banned people got unbanned

[noble terrace]

No they do not

[lethal swallow]

well i know of a couple that were permed and then got unbanned after you changed companies

[river shoal]

If I had a logical justification and was deceived, will the ban be lifted now?

[stiff temple]

this guy is 100% pretending to be stupid right

[noble terrace]

That's not a thing

[noble terrace]

Unsure. An admin will review your case and you will get a response

[river shoal]

Thank you for helping me

[lethal swallow]

all i know is yall moved servers and permed banned person got unbanned without doing anything

[noble terrace]

Sure, just be patient 🙂

[noble terrace]

Then they are ban evading

They did not get unbanned

Feel free to submit a ticket about it

[lethal swallow]

no its the exact same account

fix ur server toria and ur cheating issue and ur chat filter issue and ur server moving ban issue and all the other issues

[noble terrace]

Or, don't break chat rules and you won't get muted

[lethal swallow]

i dont care about the mute

i just wanted to inform that typing pakistan triggers the chat filters to ban u

[noble terrace]

Except it doesn't

Because that's not why you got banned

As I have told you 20 times already

[strong summit]

is saw someone with the diver torch skin were can i but that skin

[lethal swallow]

i will ask my friend to type pakistan and get banned

and u will unban them if that is the case deal?

[noble terrace]

they won't get banned for typing the entire word

they will not get banned for saying the entire name of the country.

[strong summit]

can you help me

u cant find the rust diver dlc pack

[noble terrace]

General tab of the item store 🙂

abyss pack

[strong summit]

ja

[lethal swallow]

okay my friend gonna do it right now

[strong summit]

i cant see the torch

[noble terrace]

it's just part of the abyss pack

[strong summit]

were can i find the abyss pack

i cant find the abyss pack i dont know what that is

[lethal swallow]

in the shop buddy

[strong summit]

i cant see the torch in the shop

[lethal swallow]

in the general section

[strong summit]

ohhh

[lethal swallow]

but dont buy it they make it overpowered at first so people buy it and then they nerf it

[strong summit]

ohhh

[lethal swallow]

marketing trick

[strong summit]

thank you

[lethal swallow]

for now the torch works underwater give it one or two weeks and it owntr

jyrcella i will formally apologise to u if it is not a chat filter

[west mica]

Your ban will stand. and your mute will also stand. If you disagree. Feel free to appeal. Although If i was you I would quit while you are ahead. We could extend the mute if you like?

[lethal swallow]

i am not begging you for an unban or an unmute

i am trying to prove that saying pakistan in the chat can get u banned

[west mica]

Regardless of the fact. If it was the full word or not. There isnt a reason for you to have said it that I can see. If you are unsure of the meaning of the word. Check out the pinned messages in this channel.

[lethal swallow]

so i can get banned for saying a countries name?

[west mica]

nope

[lethal swallow]

what else does pakistan mean then

[west mica]

Because of your prior messages alone. I know what you was trying to say.

I am not going to argue with you any further here.

[lethal swallow]

by ban is up and it is still not letting me conect

[west mica]

Your ban was up 3 minutes ago. You are spam connecting. Wait 5 minutes

[noble terrace]

you literally did not say pakistan

[prisma moss]

EU main down.........../

[naive wolf]

where do I go to appeal a ban?

[thin plover]

!appeal

[marble mantle]

Hey, @naive wolf

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wooden pike]

hey someone is griefing me in outpost he has me pinned against a wall with a horse and wont move i cant get out

lol right when i sent it he moved

[lavish crag]

ANY MODS ON

[dull crest]

verify me

[bold fulcrum]

why did rustoria disable chickens

[tribal maple]

why i cant join rustoria eu main

[jovial scaffold]

!appeal

[marble mantle]

Hey, @jovial scaffold

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[green kettle]

admin

i have clip of mans fly hacking and they raiding us now please ban

[noble terrace]

!ticket

[marble mantle]

Hey, @green kettle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[noble terrace]

submit a ticket in game please

[exotic fox]

what do i do if i get my account hijacked and i try and join yalls server i get disconnected for c heating

[noble terrace]

make sure you use the /ticket command

[noble terrace]

submit an appeal with proof your account was compromised

[green kettle]

https://streamable.com/6s9f3a

[exotic fox]

what yall need like a email;

[noble terrace]

@green kettle please submit a ticket using the instructions above

[noble terrace]

anything you have that is proof your account was hijacked

[green kettle]

/ticket

[marble mantle]

Hey, @green kettle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[green kettle]

Ticket #7a86d9

please i have full video in thing

[exotic fox]

i have a screeenshot how do i make a tiket

[lavish crag]

kids are 4 manning and everything mods dont do anything ever\

[noble terrace]

!appeal

[marble mantle]

Hey, @exotic fox

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[noble terrace]

!ticket

[marble mantle]

Hey, @lavish crag

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[exotic fox]

!appeal

[marble mantle]

Hey, @exotic fox

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[exotic fox]

i cant send the ss in there

i need to send thew screenshot somewhere'

[woven iron]

why cant i create it

[noble terrace]

include a link to the screenshot after uploading it to a site like imgur

[green kettle]

my ticket going to get looked at or only kimchis

[noble terrace]

all tickets are looked at

[green kettle]

its a clip of a man flying 1 mins and ban the kid

[noble terrace]

we don't ban off of clips alone, we still need to investigate people first

[green kettle]

mans flying and gets fly hacked ? tf

have a look at the clip

[noble terrace]

someone will get to your ticket when we can

[wooden pike]

if someone is activly griefing in outpost can you possibly do anything about that?

[storm sonnet]

@west mica

[keen rampart]

Dear admin, I hacked for no reason I just entered the server I hacked I am not a hacker I did nothing I am a gamer from China I have to use VPN I don't know if it is my VPN Reason I like the server very much Can it help me

[eternal solar]

Sadly that is not a punishable action on our servers.

[west osprey]

!appeal

[marble mantle]

Hey, @keen rampart

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[arctic surge]

can a admin please call me cus i did nothing wrong and i got banned

PLEASE

[keen rampart]

@west osprey I can't access the grievance site

Can't access the grievance site

[noble terrace]

!appeal submit an appeal please

[marble mantle]

Hey, @arctic surge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[vapid zephyr]

!link @fierce holly

[marble mantle]

Hey, @fierce holly

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[umbral falcon]

hello

how do i appeal a mute

[molten flicker]

/appeal

[marble mantle]

Hey, @umbral falcon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[languid socket]

hello,rust+ is working?

[solemn grove]

this guy is baiting people to say the n word

on rustoria us main

https://steamcommunity.com/profiles/76561199112688810/

here is his steam

/ticket

[marble mantle]

Hey, @solemn grove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[languid socket]

hello,rust+ is working?

admins

[eternal solar]

I am sorry to say some of our servers don't support Rust+

[frigid sluice]

@drowsy maple could u help me again

[tranquil dust]

!ticket

[marble mantle]

Hey, @tranquil dust

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[tender grotto]

@drowsy maple admin my account has vpn ban,please help me,my steamid 76561198911146320

[brittle pivot]

wtf why i can send ticket

[tender grotto]

!appeal

[marble mantle]

Hey, @tender grotto

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hardy sandal]

how are you making the ticket? in-game or on the website

[stoic shuttle]

need to report a player

[hardy sandal]

!ticket

[marble mantle]

Hey, @stoic shuttle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[frigid sluice]

@hardy sandal Hey, Jurlock told me to message you about my accounts being banned.

[vapid zephyr]

jurlock?

[hardy sandal]

can you make an appeal?

[frigid sluice]

it doesn't let me

[hardy sandal]

could you send me your steam id?

!steamid

[marble mantle]

Hey, @hardy sandal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[frigid sluice]

76561199482247780

[dense cloud]

76561198911146320 vpn ban
<@&274971100184576010>

[vapid zephyr]

!appeal

[marble mantle]

Hey, @dense cloud

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dense cloud]

i cant join the url

[karmic cedar]

@vapid zephyr

[vapid zephyr]

?

[karmic cedar]

bro my pc crashed on US long and i logged back in and my body is gone and its been 15 and we just won a huge fight

why does the bottom bag just despawn?

[vapid zephyr]

someone probably looted it

[karmic cedar]

i was in outpost

[vapid zephyr]

couldnt tell ya

[karmic cedar]

bro im not retarded

like im js if its normal

[vapid zephyr]

im not 100% sure the exact times

but its possible

if you believe it was a glitch, you can f7 report

[karmic cedar]

oh fr and admins check it?

[vapid zephyr]

facepunch will

our admins dont interfere with the game in this way

[dense cloud]

@vapid zephyri need ur help

i cant open this url, in china

[hardy sandal]

!appealcn

[marble mantle]

您好, @hardy sandal

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[hardy sandal]

you should be able to

make sure you allow the site to run scripts

[dense cloud]

no i cant.

[vapid zephyr]

use the same vpn you use to play

[dense cloud]

No, their opening method is different

My VPN can only help change game nodes

u dont is chinese , i think u unknow

[tough bane]

@dense cloud provide me your steamid and I will have a look at your issue.

[dense cloud]

76561198911146320

thanks

[tough bane]

Wait 30 minutes before reconnecting, than you should be good

[analog plank]

The leaderboards have like 4 hours delay

[arctic vapor]

I want to know if it's banned sea long

[narrow garden]

@tough banei filed a complaint,please check for me,i need to get back to the fight,thanks.

[drowsy maple]

you should be able to connect now

[narrow garden]

can someone look at my complaint,i'm going back to fight,thanks

[frigid sluice]

@drowsy maple on which account

@drowsy maple 76561199122251357 this is the account that got un game banned

76561199122251357 was the account that got hacked and game banned

but it got unbanned

im still banned on rustoria us main for ban evasion though

[quaint blade]

is chat disabled on rustoria long?

[mellow tundra]

No @quaint blade

[drowsy maple]

2 sec

[drowsy maple]

try now

both accts should be good

[frigid silo]

yeah so I logged off in outpost 7 hours ago and went to bed but when I came back on. I had died to myself and my body is gone from outpost, I don't know whats happening but I had over 3k scrap and 200 HQM along with other stuff. Rustoria.co -2x Canilla [EU]

[drowsy maple]

Outpost automatically kills you after ~30 minutes so you cant log out with everything on you

[broken mason]

Lucky man who found that

[drowsy maple]

it would be in outpost so nobody can loot it anyway

[broken mason]

oh ok

[frigid silo]

but there is a guy here who had been here since before I got there last night and he's still asleep here

[frigid sluice]

@drowsy maple the account named the real big bertha is still banned

[drowsy maple]

ill check again

[frigid silo]

Can you explain that?

[broken mason]

not true

[drowsy maple]

try now

[drowsy maple]

no, but i dont recommend logging out inside outpost.

[frigid silo]

yeah so is there no way I'll get my stuff back?

[drowsy maple]

If your body bag despawned, it would be gone

[broken mason]

i did it yesterday cz i got kicked xD

[frigid silo]

yeah but could an admin find the NBT data in the files somewhere as I died for no reason and im suffering greatly because of it, my entire team is mad at me

[drowsy maple]

Let me clarify, under no circumstances are admins authorized to spawn loot.

[frigid silo]

shit man, its gonna take me all day to get that stuff back then as stuff isn't respawning as fast as yesterday

[drowsy maple]

Im sure your teammates will understand and will help to gather things back up

[frigid sluice]

Thanks @drowsy maple

[drowsy maple]

no problem. take care

[frigid silo]

nah, 3k scrap was our best hope at raiding and having an easy month

[drowsy maple]

There is always the #looking-for-group channel

[frigid silo]

what do you mean?

[broken mason]

😂

[orchid meteor]

REALLY MAIN CRASHED?

What is happening on Rustoria?

[broken mason]

ddos maybe?