#support
1 messages · Page 259 of 1
so, I know that's not true
it's mostly true, but you can mod vanilla in some ways that still qualify for official vanilla
We are not modding our vanilla servers
and i know rustoria at least has some implementation to manage stats reporting and things like that
you might not be modding in the typical fashion, but there are definitely some performance enhancements that rustoria has implemented
hi when did the EU mondays wipes ?
I understand what you are saying but there is no way that this type of information gathered would trigger the breaking of a box 🙂
I disagree
all of those performance enhancements have to do with optimizing save state and managing entities
ty so much
so boxes disappearing would be a very likely thing to happen
anyhow, i'll share screenshots shortly
Thank you. Will try to help if i can see something in the build that could trigger that. Other than that, those cases should be directed to facepunch.
How long does it usually take to someone to reply to my ticket ?
what is the server ip for eu main
connect main.rustoria.uk:28010
We try to respond to tickets as soon as possible. Most of the cases you should receive a response in an hour or less. Sometimes you might receive a response within a few minutes. Depends on the nature of the ticket and the volume of tickets.
hope the above helps 🙂
They just got banned 🙂
🙂
Does their bases get removed ?
thank you, just sent the DM with images from rustoria main and images from build server
Because they took so much from us
No. Unfortunately it does not. In Rustoria, we do not interfere with game play at all. You can try to get back what the player took from you by raiding them if that works for you.
Don't know where they live 😦
OK saw your photos. To my understanding the issue with this base is that the bag it self falls under the category of conditional placement.
to my understanding there should be only one point that you are able to put the bag and that is when it clips on both the triangle and the door frame
that's fine, I can accept that, but it doesn't really explain why it's only been an issue on rustoria servers
What server are you trying to connect?
and I would be curious why that would cause the boxes to disappear, and not the bag
and not all of the boxes. if anything I suspect there is something conditional with the small box
could you join voice for 2 minutes? #368790610783764480
sure, 1 sec
steaminvalid auth???
mondays is fucked
fix mondays
Rewipe mondays
<@&274971100184576010>
bro fix yo shit
Because it's not our fault?
rewipe bunch got in no issue and are probally ak already
rewipe so its fair
Rustoria vanila 2x isnt loading
Steam issues
bruhhh againn aswell
We're not gonna rewipe every wipe
rewipe
Not gonna help, u will have the same issues
time fix problem?
i cant get in
Just gotta wait it out
:ok_hand: channel unlocked by @hoppel
Im queueing with prio?

Is their no priority queue after like 4 days im guessing?
If you are in queue with VIP please make a ticket here #payment-support
my vip just ran out even though it shouldnt expire?
Visual bug, no VIP never expires they all last either 5 or 30 days
nah na admin gave it to me some time ago but now it expired, any idea?
how long does it take for VIP to be applied??
Mine was instant.
luke is there anyway i can get it back?
damn, lucky you. Been waiting 15+ minutes now
and why is server capped at 200 all of a sudden?
I did mine 5 minutes into wipe, I think there is a problem with the VIP system rn idk tho
Make sure you bought for right server and u have to disconnect from queue and rejoin

Already tried, dozen of times.
#payment-support please make a ticket there
guys which server is good for clan of 3 new players? the 3x that just wiped?
@vapid zephyr is there any chance i can get that vip back, it was a gift from an admin
An admin gifted you vip?
it didnt work when i purchased it ages ago and he gave me vip
Why would you get it back tho?
cause i ive been using it for some time now and thought it would last
i never tried vanilla i guess modded is less farming more pvp?
Not how it works unfortunately
No vip lasts forever
but mine did lmao
Was very kind of whatever admin bought it for you
yes very
It doesn’t….
Admins don’t even have a way of making it last forever
oh well
i have a clip of cheater where can i send
!ticket
Hey, @near halo
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
I got banned for ban evading at like the beginning of the year but I ban evaded an association ban for like 20 minutes is there any way my ticket can be reopened so I can appeal again? 76561198448818683
If you can’t appeal, the decision is final
It said appeal in a few months
If you can submit one, someone will gladly review it
Ahh okay
It’s been a while now
76561198448818683
Don’t know if that’s gonna be possible
It’s only been a few months
But it was forwarded to the banning admin
The appeal said wait a few months and it’s been a few months
Like I said, it’s been forwarded to the banning admin
I evaded an association ban that I got from playing with someone for 10 minutes then I switched servers because I thought he was ass
We didn’t get past prim and I swapped servers
I don’t know who you are arguing with, I’ve forwarded it to the banning admin
I’m just saying
Good luck until then
Dear administrators, Here's the deal. I haven't played raster for a long time and after a few months I decided to come back to my favorite server. I go in, appear on the beach and after 1 second kicks on the reason cheating. Generally did not know about cheats and did not use them ever. 76561199105031852 Steam ID
!appeal
Hey, @empty hollow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@toxic shard
?
what do you need marc for
i need marc cuz he banned me and when i join server it says come to discord marc
ahh
you alr pinged him
just be patient, he wants to have a word with you
will respond when around
probably today
thx
So how will I know if I am able to appeal again?
!ticket
Hey, @near halo
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
no
i needet Support
what u mean?
No matter who wants Two play BattleBit Remastered
zzzDENNISzzz
Battlebit is a W
hello
I got banned from your server even though I didn't use cheats, can you help us, we can check
what do you need help with
!appeal
Hey, @dim ivy
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I wanted to ask an admin which map is winning on US Long because I'm having trouble with it
Is it normal its being 2 weeks I make an staff apply and got no answer ? Ping me out so i can see 🙂 ty
You can DM me if you like
can be normal yeah, you would get a response if it was denied
hi can any1 help ive been banned for 30 days for playing with a ban evader and i have appealed and so have my team the whole of my team got the ban down to 7 days but mine got denied and still is 30 days if any1 can help that would be a big help Thanks
if you havent gotten one of those, its still under review
i'm here for report gencer he use spoofer end VPN for continue to play on rustorria and i'm ban cause this guys i have sceen if admin have a time
Send all the info in a ticket we will look into it
@toxic shard ?
@noble terrace
Seems correct
what that all my team except me that gets put down to 7 days ?
You are not my ban therefore I won't check it, but my guess is that you had an additional affiliation with the ban evader
currently
and why i am Mute?
You are not muted since you are typing in here 😛
I'll remove the voice channel ban if you stop trolling
Voice chat ban
why can't I unsubscribe?
From?
ukraine
!cancel
Hey, @steep ruin
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
Will you stop trolling?
Where did I troll? what is the reason that i got a voice chat ban?
I had a question and got banned and now you guys say I'm trolling?


thanks for unbanning me but what was the reason?
you can also write it to me privately if you are afraid that the other admins will laugh at you
I know it's hard a mistake to admit
It was probably not a mistake.
then tell me what is the reason or how should I avoid it in the future
Stop trolling in support channels in general and you'll be good
but I didn't troll but got banned? doesn't make sense, does it?
Hey, @keen forge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Well then next time don't cheat :)
You sat in waiting for support deafened and muted, as you did before when you did not actually need support.
In the future, please only join that channel if you need actual support.
I was mute when the admin moves me that he doesn't hear me directly because I have a noisy house
You're automatically muted when you join that channel. But you were also deafened, which is what you did before.
Again, if you need actual support it's fine to join.
Yes, when I go in, but when the admin moves me, does he hear directly what I'm doing and I want that, or does the admin warn you that he's going to move you right away? No, he doesn't do that, that's why I was deaf too
Right. Anyway, you're unbanned.
Don't abuse support
yes, so do you admit the mistake that you acted hastily?
stfu dude
It was not a mistake Dennis. If you don't need actual support, take it to general.
I'm actually suprised you're not perm muted yet with that history
how many mutes until a perma mute
depends how badly those mutes were
can u really get banned if u get 20 mutes
ingame?
yes
im fucking 1 mute away from 20 and i got like half of them randomly muted
since idiots were spamming in chat and i type smth and i get muted
what u mean Are you stalking me?
Nope, your constant trolling is not helping
dude im pretty sure no one is obsessed enough with you to stalk you if you are playing rust
If it wasn't a mistake, why did you ban me again, what you're talking about makes no sense
nah bro do you want to be banned or do u want to be unbanned
#general now please
oke Boss 
Hi I'am banned on your server [EU] rustoria.co 3/7 - 3x No BPs for hacking but I was never hacking can someone help me?
Hey, @teal lake
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hello
Hello
Hello
Everything okay? @versed ether
My friend got banned for no reason
Reason is in the disconnect message
?
Disconnected: Banned: (reason)
It says he needs to join discord??
Wouldn’t say that
its what?
I think he means Cerberus
But if it said come to discord, it’s an admin, not Cerberus
@versed ether
nice friend....
it can lead to you being banned too
Isn’t Cerberus if it said come to discord
its is not what it is
i will tell him when he comes back
is 2x wiping?
👍
wiped 4 hours ago
supposed to wipe at 3
us is wiping yes
why am i banned
Reason is In the disconnect message
im not banned im sorry
Ok
what do i do if i connect to rustoria mondays and i have steam auth
and i put the ip in and it dosent connect me to the server
keep trying
so thers nothging i can do?
why does it say receiving data for the past 10 minutes wtf
Nope issue with steam
do I reset
the game
Yes steam issues as i said above
.
if your game is stuck i guess
ok sorry it just seems like my game is missing a file or something
sounds like a solid suggestion
i have a toaster you could run them on. Could be an imporvement
Yeah great imporvement
Hello, I was banned on the loading screen and I don't know why
And now I enter and take me out
!appeal
Hey, @fallen kayak
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
but since it doesn't let me
d
bro wtf is wrong with this shitty ass server
bro, are u kidding?
mondays down
@fossil igloo might have to fix these shit servers
Im telling you my toaster is a good alternative
I already know the announcement gonna metnion how its not your fault
I shouldve played moose
"our servers are hosted on top of the line hardware" "our servers are hosted on top of the line hardware" "our servers are hosted on top of the line hardware" "our servers are hosted on top of the line hardware" "our servers are hosted on top of the line hardware" "our servers are hosted on top of the line hardware"
TIME TO COMPLAIN IN HERE
!sm 300
:ok_hand: The slowmode delay was changed from 5 seconds to 300 seconds in this channel.
We're working on it, sorry for the trouble.
"our servers are hosted on top of the line hardware" "our servers are hosted on top of the line hardware" "our servers are hosted on top of the line hardware" "our servers are hosted on top of the line hardware" "our servers are hosted on top of the line hardware" "our servers are hosted on top of the line hardware"
THEY ARE SILENCING US 😢😢
Can you support my mental health, the server has crashed to many times today
Sorry for the issues, it will be back up asap
OH HELL NAW LOCKING ALL THE CHAT
hai stfu ur server sucks
serveer sucksssss
rip server
"our servers are hosted on top of the line hardware" "our servers are hosted on top of the line hardware" "our servers are hosted on top of the line hardware" "our servers are hosted on top of the line hardware" "our servers are hosted on top of the line hardware" "our servers are hosted on top of the line hardware"
L sever
Our team is working on US Mondays

pls no rollback
SHITTY ASS SERVERS
Fix your dick cheese server
@novel cliff @analog raft
Our team is working on US Mondays
i got banned for playing with a cheater, but i didnt know. is there anything i can do to get unbanned
Hey, @proper phoenix
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
yes, i got looted near outpost, great servers 
Sorry about that :/
MY WHOLE TEAM DIES TO SCIENTISTS AT ARCTIC BEFORE WE CAN LOAD IN. SO LIT
go fuck urself frl
Sorry buddy :/
NO FUCKING WAY IT CRASEHS AGAIN
omg
STOP THE SCIENETISTS FROM MOVING
WTF
gg
three times
PLEASE MY MENTAL IS BEING DESTROYED
FIX...SERVERS...NOT...DISCORD...CRASH...#3
:ok_hand: channel locked by @jyrcella
:ok_hand: channel unlocked by @jyrcella
rewipoE
we have no plans to rewipe
ADMIN PLEASE I NEED MY TICKET HISTORY
?
server lagging so bad rn
@noble terrace read my ticket pls Vip 13006
which one?
what sort of ticket?
2x vanilla
!sm 5
:ok_hand: The slowmode delay was changed from 300 seconds to 5 seconds in this channel.
Crates are not respawning on mondays
Can you make a ticket in game, please and thank you
ticket created and nothing done
it takes some time for tickets to be responded to
i need help with a cheater
!ticket
Hey, @winged atlas
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @burnt pier
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
yo im banned it says playelsehwere im getting kick banned and when i appeal no ban
!ticket
Hey, @vast kindle
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @prisma wasp
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
like bro why am i banned i havent even done nothing said nothing in chat
why when i connect to server it says ban evasion?
playelsewhere
Because it's for ban evasion, most likely. Have you submitted an appeal?
us medium is down I think
its my first time playing rustoria?
bro when i appeal it says no ban for me
how am i banned?
!steamid
Hey, @burnt pier
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Can you select "server muted" on the form, state it's for a ban, then explain your side of the story
76561199348816385
76561199348816385
It's booting now, will be up shortly
How to report cheater
Sir, you were banned while playing on Rustoria on 3/21/2023 on your other account. You can appeal.
!appeal
Hey, @burnt pier
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
like i dont get how i would be banned
!ticket
Hey, @candid isle
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!steamid
Hey, @prisma wasp
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
banned for what?
is us medium down?
Your account was gamebanned.
tried i log in and says denied
guy named chanscor on rustoria 2x vanilla us is cheating, his tik tok is tzqp. please take care of him
Then the decision would be final.
i log into my mates account hes banned i say to him he tells me why i log into mine im now banned
!ticket
Hey, @shy sage
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
admitting it in chat as well
but i didnt cheat?
i have never done anything against the rules but go on his account this one time
now my own personal acc is banned
EAC seems to think you did, as they gamebanned your account.
@drowsy maple is us medium down?
I would recommend you appeal with EAC
i dont even have a one server ban but this one or even eac ban i just log onto my mates accoutn whic he banned on now i am too
why the us medium server crash again
i dont cheat let me appeal for rustoria
bro fuck you cheater i have been banned bcos my mates toxic on his old account
You will need to put in an appeal
!appeal
Hey, @prisma wasp
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
When did you put it in
ages ago
@drowsy maple what is up with us medium rn?
dale appeal me i dont cheat
bro i dont even have any server bans or nothing
i do not know
Take it up with EAC.
they dont respond i said
Can you define "ages ago" in days?
this one time my mate gets banned for toxicity and i go on his accoutn now im getting the same thing
yes
It is down tho right not just me?
i dont know
guy on rustoria 2x us under name chanscor openly cheating and plugging his cheating tik tok. shouldve be taking this long with the "active" mods
i submitted a ticket too
in the distant past.
"long ago an unmarried girl was considered her father's property"
6 minutes ago?
It can take 1 - 3 business days
thats the recent one the others dont go threw
so dale what happened
There is only one in the system. You will need to wait for the admin who is handling the case to respond.
What happend to Rustoria US medium why cant i join?
Hi again, your account was gamebanned while playing on Rustoria, please take the matter up with EAC.
they dont respond bro
I can't help you with that.
so unban my other account
i dont cheat it was false
NO.
Sir, there is nothing I can help you with, you will need to take the matter up with EAC.
ok bro
Take care.
hey dad!
76561198257696142 is cheating
!ticket
Hey, @reef dust
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!apeal
Why do I get this?
because they closed it again
:ok_hand: channel locked by @hoppel
US Mondays is up!!
connect 208.103.169.85:28010
:ok_hand: channel unlocked by @hoppel
Heya, mind shooting a dm at @west mica ?
:ok_hand: channel unlocked by @loriemagpie
!appeal
Hey, @timid steeple
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hi, I've been banned for no reason just 5 minutes ago. I've been not using any software or hacking.
how can i get it so i get more points i cant see any channels i wanna link my discord to steam or something idk what i need to do
!link
Hey, @nimble zealot
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
!appeal
Hey, @craggy anchor
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
76561199239590927
Anyways I can recieve the assistance asap, as I've been playing all day and I'd not like to lose the progress
i subscribed to the yt but am now having trouble getting those rewards
You will need to put in an appeal foryour ban.
try /auth in game and give it like 30 mins
I've just relise where it came from, I accidentally connected to the server with VPN, and got banned, now I've turned off the vpn, and I'm getting kicked for "ban evasion reason"
Yeah, it looks like you got a game ban 7 days ago on your other account https://steamcommunity.com/id/runx-helsinki/
Is there any reason that can be solved now?
You can appeal once that has reached 180 days.
Have you recovered the account?
I've been trying to yeah, still on cnnect with steam support
let me know when you have recovered it and we can go through the process.
Hello is there any free supports?
Is there anyways I can carry on with the playing right now tho? It's kinda unfair. First account was stolen and it's got a vac on it by some ass holes from China, and now I can't even play on the main accunt as the first one is down.
We will not be able to allow your new account on until your previous account has been recovered and verified
what you mean by verified
@drowsy maple we have huge problem on server we are playing against spinbotter on 10X Eu need help
!ticket
Hey, @stable garnet
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
I did it already but it not works
I will need to check into the account to verify that it was compromised
An admin will investigate as soon as possible
alright thanks, waiting he is still raiding us ^^ hope he will be soon
ticket was appealed 1 hrs ago
but he is still hacking
I find it incredibly unfair bro, that I've been banned for the assosiation weith stolen account. Could you please fill an apeal on my behalf, as I'm unable to do it myself, as on the web-site it says that i've not been banned
I don't really get, what I'm meant to do now? 8 hours of gameplay wasted?
Sir, your account has a gameban. It is standard procedure that we have you recover the account and then we verify that it was stolen. Until then, there is nothing I can do.
key point of my frustration is that I've been banned with no reason on my main account. I've not been using any soft. I've got bunch of skins on account, and VIP purchased
ahahah means I'm fully IP banned? just tried cnnecting with a second acunt with the friend of mine
How many accounts do you have?
Perhaps you don't understand. If you attempt to evade being banned from the server, your ban will be permanent, regardless of the circumstances.
i need help with a ban that i dont have anything todo with please
!steamid
Hey, @gritty cave
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Which one is your main?
76561199176004554
!appeal
Hey, @gritty cave
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
76561199239590927 - main account
https://steamcommunity.com/id/runx-helsinki/ - stolen account
what about this one?
Dang

Also stolen account but it's been a while back

wow you have bad luck
oh ok so now we have 2 stolen and 1 main?
Did you recover that account?
alright, well you will need to provide proof of both accounts being compromised and show me that they have been recovered
n be done?
Let me know when you have both accounts recovered
I mean what kind of proof you need?
Let me know when you have them recovered and we can go over that
First one must be rcovered I gotta check
yeah, looks like I can log in
What's needed as a proof that acount has been stolen?
well i'd throw a picture in but its disabled, some dude is spamming chat with racist text
Please make a ticket
found it, ticket made
/TICKET
Hey, @spare tartan
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!APPEAL
Hey, @spare tartan
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
how long to play servers again with gameban?
look at the rules on the website 🙂
Waiting In call for 36 Min and 55 Sec - POG
for?
payment Issue
Who does
it'll get reviewed as soon as luke can look at it :))
Hey, @summer patio
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!ticket
Hey, @summer patio
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
/ticket
Hey, @summer patio
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Are you having problems with you connection to the servers?
Yes, I'm from Brazil so my ping is very high and I wanted to know if it's a problem to use the exitlag program to reduce the ping
It should be fine
Have you opened a ticket?
You can open a ticket by using the /ticket command in-game, or by following the instructions below.
!ticket
Hey, @summer patio
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
so no problem?
There shouldn't be any problems.
A lot of people use programs like that.
To clear out there internet connection to the servers.
Thank you for your help (:
well now by just calling him out like that it's gonna be a lot harder for the admin team to investigate the next ticket made, I would recommend to just keep on making more ticket if you have more proof and someone will be more than happy to look into it
yea yall were doing nothing about it anway
how do i report ppl
so I hopefull just made him scared
!ticket
Hey, @soft sapphire
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
the admin team is really great to look into all tickets and they thoroughly look into potential cheater/rule breaker, like I already said, now that you publicly called him out it just makes it even harder unfortunately
Hi ive been fly hacked
i went to farm came back my loot door is changed and there is a key lock on it
my tc is gone
and probabbly all my stuff
you got raided?
if you are not sure what happened you are always free to make a ticket maybe?
!ticket
Hey, @drowsy pollen
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
@toxic shard help
what do you need help with?
hacking ban
Last time I communicated with him he said I was eac
in fact i didn't
did you make an appeal?
hack
then try to dm him
I emailed him in June and no reply
I opened a VPN to enter the server and was raised during the entry
need someone banned quickly hes super cheating in game ticket wont work hes been reported a lot
are you doing /ticket?
an admin will get to it as soon as they can
he was banned thanks
Chinese guy? Banned him.
Hello it took my 2 rows of rockets and all my aks kits
but thank you for banning him
yes thank you very much
talking to me?
im talking about casey
Lol
It seems like they are all banned
cause your playing with a hacker
you when the guy we reported for cheating literally gets banned for cheating
enjoy ban loser
its insane it took that long tbh
you all knew too. so your getting perm banned
I wasnt even playing lol your a 15 man and u still got shit on
no appeal for you
we won raid if teammates werent neaderthals and rocketed eachother
lol
hes getting appealed rn
yes for sure!!
lol
if he gets appealed im never playing rusticated again
He is friends with the admins
i bet
he dosent even cheat thats the funny part u guys are just ass and brain dead
makes sense w how long he took to get banned
@west mica Got me
screen shared this to your boy and he is saying its real haha
its fucking ms paint
if you arent asking for support, please head to general
your not getting unbanned loser
yeah this retard
enjoy ban
look at him lol cant handle me killed 7 of them under my feat when they push in my base
@torn anvil I got one
hi @high torrent the banning admin will look at your appeal. Appeals can take 1-3 business days
hahaha enjoy ban loser
Can I have his @ so I can msg him?
litterally u
no tbh we're the worst clan in the history of clans but hes still cheating lol
HAHAHAH ASS TEAM
if you dont require support please head over to general - all of you
Can I have his @ so I can msg him?
All appeals are done for all players in the same way. please be patient and they will look at it for you
and this team was set on him cheating so we started oplaying around twith them and making fake hacking picturees
I would like to report someone using the incorrect the inccorect discord channel @jagged escarp
If my appeal gets denied can I make a new one?
no
hahaha enjoy ban
If I can show proof of me playing will that help my appeal?
stfu cassey
one cares that youy can screenshare without cheats
nobody talking to you
I have clips of the entire raid and all my kills
going back to when i kill and 30 secconds before will this help @jagged escarp
good job stil cheating
No it will not. Just create an appeal.
your like 50 stfu
https://www.youtube.com/@tircrust/videos hahaha cheater makes yt videos
sorry I move
where i make ban appeal
!appeal
Hey, @storm sand
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Whoooo
this is a support channel, I think you've been told a couple time
please use #general
sry
can i speak to an admin about appealing if ive been denied before?
Bro
I died on the restart. It said that restarting will not wipe my stuff, but it doesn't say that restarting will kill me!
mondays dead?
the serv have restart. i have play 5mn and i am timed out and now i cant play in eu monday
why do i keep getting disconected from eu mondays
im too
can i speak to an admin about appealing if ive been denied before?
like i am banned for hacking but ive never hacked or scripted
did you appeal?
I believe it was a daily restart, the server was back on a few minutes later
yes but it was awhile ago and for a different reason
i appealed a mute and it was denied i believe
because i was able to play the 5x server
need an admin please
i was able to play a vanilla server a bit ago and it kept crashing but it fixed itself
but now i cant join and it says im hacking
and you're not able to make any appeal or it just says denied?
what can I maybe help you with
i have a cheater building a base next to me
but i was able to play earlier
!ticket
Hey, @umbral goblet
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
i @ed u in gen from by unban earlier
!steamid
Hey, @willow saffron
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
@thin plover i sent the ticket
you were the person who though my chat spam was funny but told me to stop
yes i remember
im checking into your acccount now
not my account
Whose is it?
it was mr brothers
whats the status of it?
we had this exact talk awhile ago , and wym by that
not us
a different admin
this is from the time i got unbanned because the first time i was banned this wsa the reason
dill pickle is my brothers discord
not my accounts, but i understand your are sus about the accounts
im just trying to play force with my buds
i know he has ruined my rust experience, i understand if you dont wanna unban me but please i beg it wasnt me cheating
im banned on multiple servers because of this exact reason
i didnt know that he had that many accounts man
i only knew about 1-2 but the first was his main the TAP one
I will tell you what I will do, I will speak with the admin who dealt with you before, but with this many linked bans, it is not a good look as we only have your word to go on.
instead of crying stop cheating bro
its not me
Hi, did you need something?
i have no control of my brother
No it's good thank you for the work you do
thank you, i was just trying to hop onto us long to get bps for wipe
do you have an eta on that mr dale, no rush im just trying to let my group know if ill be on for wipe
ill DM him now, no idea when ill get an answer and we will have time to talk, could be a few days.
@drowsy maple can you please look into my ticket
sounds good just lemme know the outcome
are you trying to report this person? make a ticket if yes!
I dont see where to make a ticket
!ticket
Hey, @silk lantern
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
right here
ok, thanks
i need help pleaes
just wait for somebody to answer your ticket
its been over 40 min
admin
u got roled
staff application worked
i got murdered and i think my stuff went in the floor
but idk
my body has no trace and i was fully inv
nothing we can do I'm afraid
oh well thats not very beneficial
can i get some help
I know it sucks but we cannot interfere with gameplay
what can I help you with maybe
!appeal
Hey, @timber raptor
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
follow the link in there
i did
i gives me an error
YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.
try again in a few minutes, if it doesn't work, appeal in the server muted section
but explain that it's for a ban
Hey, @grim torrent
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
bro i dont even have a vac ban i only played a couple of hours today at night i still says im vac banned
stop cheating then
stfu kid ur shit
Rustoria got a 2x server ?
tyy
just make your appeal
I Apealed, could u guys have a check and unban man? like i only have 1 more day left till im flying for work
just have to wait, as you can read in the note it says : Standard response times are 1-3 business days but can be more or less based on the situation.
my guy i did not cheat and im flying tomorrow please have a look at that so u can unban me for something i did not even do
Hello i just recieved an message from steam that my in game ban got removed. would be nice if i get unbanned on rustoria. Steam ID: 76561199159885744
i got banned for no reson (hacking?!) iam able to play on every other server but om rustoria i cant can you help me guys please
@thin plover
!steamid
Hey, @torpid basin
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Please see all rules for our servers at https://rustoria.co/rules
Hello, I played with my friend Sashalikeman in 2, then we met a clan of Chinese and made friends with them, just shared ress and called for help if anything, after that my friend left and I joined them, they didn't play very well and we communicated only through a translator in the last vape, they just lived for a while and helped us mv also, we were just friends, we didn't play with them, I was banned for playing with a cheater what to do?
@drowsy maple
.
you played in a team/allience so yeah you played with cheaters
how were we supposed to guess?
btw guys iam waiting in the support vc
they played normally
what to do to get unban, I didn't know that someone was using cheats
@torpid basin
!appeal
Hey, @abstract dome
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
?link
Hey, @torpid basin
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Hello. I applied for a refund for a subscription. I'm waiting for the second day. When will they answer me?
@shrewd pond
IP: connect long.rustoria.uk:28010
Next Wipe: <t:1688666400:F> (<t:1688666400:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4750
Team UI: 12
Vote for Next Map
Just making sure you opened ticket in #payment-support ?
Yes, I opened a ticket there
in Europe at 2100?
Yes the time you see is in your time zone
Thank you. There are only a few admins who handle payments so thank you for your continued patience. It will be answered as soon as possible
Hello, it's my first time on your servers and I'm already banned, why is that?)
Hey, @north fable
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
The reason is in the disconnect message, but if you believe it is a mistake, please appeal it 
How to cheater report?
when will Rustoria EU Main wipe?
!report
Hey, @serene dust
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!force
Hey, @near halo
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1688666400:F> (your local time) is the time of the next force wipe and it will happen <t:1688666400:R>.
!report
Hey, @serene dust
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
click the link or use the /ticket command in game chat not here
what day does eu mondays wipe
for you never
whaaat
@marble mantle Distinguished administrator My account 76561198150492034 I have been banned by the contact
Hey, @proud coral
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
You’d need to appeal on the website please
Feel free to try ** In 10 Minutes**. Again as Hai stated you will need to use the Appeals website for future issues regarding bans. Let me know if you are still having issues after trying to connect in 10 Minutes.
@ocean thistlevpn ban 76561198312311491
Hey, @open linden
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I am playing alone and prohibited from joining the server. I am prompted to team up with hackers
my stram id 76561198312311491
A few days ago, it was the same. The administrator helped me solve it
@ocean thistle
My home is under attack
@subtle cape
pls
Are you banned?
yes
Have you made an appeal?
Awesome
Please submit an appeal on website https://bans.rustoria.co/
I need help
I have problem
How can I help you guys ? @gloomy quarry @dawn plinth
it kicks me from the server and writes that the reason is cheats, but when I go to file an appeal, it says that there is no ban and more than 20 minutes have passed
Appeal as a mute please
done
Nice
!Wipe
Hey, @obsidian jasper
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force.
!appeal
Hey, @round sky
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!report
Hey, @fringe vine
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/tickets. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
what does take a break mean?
Has different meanings, can you send me your steamid and I will have a look
How can I cancel my VIP subscription?
?cancel
Hey, @near halo
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
Do it exactly as written in this clip
When tickets are closed where do i find out what the outcome was?
?steamid @meager schooner
Hey, @meager schooner
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
You can see your previous tickets on the website
Tickets are closed with no explanation. Just says closed .
There should be an answer from an admin
No answer from anyone . Just 2 closed tickets.
Got a ticket id for me or your steam id?
@fossil igloo #bb4ff2 and #3878ce
do i just put my report in here?
https://steamcommunity.com/id/ImTurkishMan/ this guy said n word to me in voice chat
this is his teammates https://steamcommunity.com/profiles/76561198036995796/
unfortunately we do not moderate voice chat
wow....
ive just been racially profilled in voice caht after raid and they do not get any punishment for this??
you think people want to play on ur server when this happens?????????????
nice pronouns
But no, we don't moderate voice chat because we have no way of doing it consistently or fairly
And I'd recommend not having racial slurs in your Discord bio

