#support

1 messages · Page 258 of 1

astral ridge
#

Hi does blueprints gonna wipe on force wipe on rustoria eu long

marble mantleBOT
#

Hey, @formal scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

formal scroll
#

Thanks Friski

coarse slate
#

how i can take skin rustoria on ak ?

noble terrace
karmic totem
#

can any admin help me please i got banned for vpn says banned : hacking i already appealed but nothing happened yet and its my last day having vip on eu medium

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i dont wanna buy another vip till force wipe can any admin please look into it while i still can join the server without que :C

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76561198171416925 this is my id

chilly siren
karmic totem
#

i dont want the last day i have it go to a waste so i was wondering if anyone could help me with it since i got banned for no reason other than vpn

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it happend to my duo last wipe since he is using vpn too :L

chilly siren
#

That's doesn't answer my question, When did you made the appeal ?

karmic totem
#

ye as i said today i dont have the exact time like 3 hours ago i guess

chilly siren
#

Oh,Okay

#

Then, you may just wait an admin to answer. Maybe one of them will see your message in the channel

karmic totem
#

yea thanks but i would appreciate if any mods could aware them maybe ? :X

chilly siren
#

Moderators don't deal with appeals, Only administrator can do that.

karmic totem
#

alright thank you for your time

timid ether
#

when does the monthly wipe does it wipe today

chilly siren
#

@timid ether Eu, Or NA ?

timid ether
#

na

#

and eu

chilly siren
#

Both wipe the 6 July.

lapis holly
#

why was I banned, I didn't play with any cheater, when I finished the vape, I gave the hut to some person

marble mantleBOT
#

Hey, @lapis holly

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

runic pawn
#

hello is admin here?

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i and my team of 4 did a ticket for onewayJ because he is cheating

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and i wanted to know if someone can watch him because we lost so much to him because he is cheating

noble terrace
runic pawn
#

oh ok tyyy

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the /ticket doesnt work for me nothing happen

noble terrace
#

to be specific: /ticket add <reason>

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obviously substitute the reason for your actual reason

runic pawn
#

ok ty

noble terrace
#

sure 🙂

noble terrace
runic pawn
#

hihihihi i am not loll sorry 🥲

noble terrace
#

glad I checked

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good luck!

runic pawn
#

tyy

sterile shoal
#

@edgy forge can u help me with ticket history

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i can find the appeal that i made

velvet patio
#

t ry

#

try

warm cobalt
#

where can i buy a kit?

boreal crag
#

<@&274971100184576010> Long time rust player, played solo yesterday on US Main only logged on today with message banned for hacking. Have 3000+ hours on rust, skins, and never been banned on anything for VAC or other because I don't cheat. If someone could please help me I would really appreciate it because I would like to play and have my BPs. https://steamcommunity.com/id/Gunslingerc4/ Steamid64: 76561198060651548 Can provide whatever proof necessary and have already submitted a ban appeal. Please help.

boreal crag
#

Thank you @raven mist

raven mist
boreal crag
#

Thank you will try now and let know @raven mist

mighty nacelle
#

Cheater on 10x eu, blatant rage hacking, name is coox9601

marble mantleBOT
#

Hey, @mighty nacelle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

boreal crag
#

@raven mist Got logged back in thank you so much. I really appreciate the fast support

foggy pilot
#

@raven mist 76561198864066759 this guy vpn ban

toxic hazel
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im banned for hacking ( vpn problem ) again can you get a look into it please?

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!appeal

marble mantleBOT
#

Hey, @toxic hazel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

glad ether
#

76561198372141058 VPN ban

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@neat pumice

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<@&274971100184576010>

vapid zephyr
#

Ok

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No need to ping everyone

vapid zephyr
marble mantleBOT
#

Hey, @glad ether

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
glad ether
#

thinks

toxic hazel
karmic totem
# neat pumice What's your steam ID?

hello there , im his teammate we are a duo and we are both banned for hacking ( vpn problem ) and i have appealed since this morning and no one seems to look into it yet since we are still banned
76561198171416925 my id

rain dragon
#

I'm banned from VPN. I need help

karmic totem
#

tonight is the last day we have the vip can you please check it we would appreciate it thanks

rain dragon
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@marble mantle

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I'm banned from VPN. I need help

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@neat pumice

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I'm banned from VPN. I need help

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@vapid zephyr

noble terrace
rain dragon
#

@noble terraceI'm banned from VPN. I need help

karmic totem
rain dragon
#

@noble terrace

west mica
#

We dont moderate voice chat. Its not within our rules.

rain dragon
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I'm banned from VPN. I need help

#

@vapid zephyr

noble terrace
vapid zephyr
#

I’m not an admin

noble terrace
#

Your issue is fixed. Wait 5-10 minutes before connecting @rain dragon

vapid zephyr
#

We don’t moderate voice chat

west mica
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Theres various reasons. 1 being a clip can be tampered with.

rain dragon
#

Thank you

vapid zephyr
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Not always possible to identify who Is saying it

toxic hazel
west mica
#

a log our side cannot be tampered with.

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Thats not how it works. But so happy you came in here guns blazing. with not the full picture of how things are done. I have explained to you 1 reason why we dont moderate it and you dont like it. If you dont like what you hear in voice chat. Turn it off

elder flax
#

Dude you could take the clip and add another voice line… this is to easy to manipulate

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He could have said “your a nice guy” —> lips are moving —> now just add another voice line
Where is your point ?

hazy vortex
#

can you enable rust+ on eu main, offline is so ass

near halo
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yo why did i just get banned

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wtf

weary skiff
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

solemn bone
#

@noble terrace Hey i have still not gotten answears

elfin python
#

why is medium down

kindred plinth
#

us main - fly hacker, aim hacker, the whole set of hacks - sippin zanduh - take care of this please

tropic radish
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MEDIUM DOWN

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please help

reef comet
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us medium is DOWN

devout vigil
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medium went awol

frank pumice
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I NEEED MEDIUM BACK

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NOWWWWWWWWW

west mica
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Its booting give it a few minutes

vocal harbor
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Where do I want to report a player?

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./report?

frank pumice
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who asked

west mica
marble mantleBOT
#

Hey, @vocal harbor

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
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i got banned for being to good or smt

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cuz i aint cheating lol

vapid zephyr
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#

!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

simple hull
#

yeah im also banned but i dont cheat

vapid zephyr
#

!appeal @simple hull

marble mantleBOT
#

Hey, @simple hull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

okay i made a bann appeal

fiery kraken
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theres a cheater and his two friends on us 10x no bps. i already made a ticket

fiery kraken
#

VVS

near halo
#

oh alr

vapid zephyr
#

Not in the support channel

fiery kraken
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im waiting for this kid to get banned

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i cant even leave my base

vapid zephyr
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Please wait for an answer to your ticket 👍

fiery kraken
#

dont you think ik that

vapid zephyr
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You also know speaking in here won’t change anything

fiery kraken
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ig ill be back on in 1-3 buisness days

vapid zephyr
#

That’s appeals, not tickets

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Admins are active right now, tickets don’t take nearly that long

fiery kraken
#

alright thank hokae

lusty ginkgo
#

how to get verified?

vapid zephyr
#

You are verified

lusty ginkgo
#

so why i cant force start map on aimtrainer server?

vapid zephyr
#

Might need to re-log?

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Or are you not playing in the same steam account you linked discord with?

graceful shuttle
#

Hi, I am looking to speak with an admin about something if someone is free. I would prefer to do it in private if at all possible is there a ticket system or do I just post here? Sorry for the trouble

marble mantleBOT
#

Hey, @graceful shuttle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

graceful shuttle
#

I found the ticket system in game and have submitted one explaining what I needed help with. Thank you.

graceful shuttle
#

Yea thank you, they seemed to have only played on this one so maybe im safe but if not then rip me I guess. Thanks for taking the time.

blissful herald
#

on their website - support

graceful shuttle
#

I appreciate it thank you so much. I kind of panicked when I seen someone was logged into to rust and I didnt even have it installed. So I installed and looked on history and this was only server on it. I will send them and email and see what they can tell me.

blissful herald
#

Well use mobile auth and never click weird links, change password and so on, so it doesn't happen in future

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a to savadak, bus RIP XD

simple hull
#

!appea1

drowsy maple
#

You can come out of your base now

fiery kraken
#

THANK YOU DALE

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this is why dale is the best admin

drowsy maple
orchid meteor
#

Can u return loot?

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no, thats teh problem

fiery kraken
#

admins cannot give loot back

drowsy maple
noble terrace
drowsy maple
simple hull
marble mantleBOT
#

Hey, @simple hull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

simple hull
#

okay yeah i did that im just now confused on like how would they know other than reports

fiery kraken
#

also take it to gen jyrcella

west mica
#

Cant even spell her name 😮

storm sonnet
simple hull
#

not that i am!

raven mist
#

We are not giving away our methods on what gives away what a cheater does

simple hull
#

bad wording

raven mist
#

Whats your steamid? Taking a quick look

#

!steamid

marble mantleBOT
simple hull
#

76561198029943162

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@raven mist ^

raven mist
#

Taking a look

vapid zephyr
raven mist
simple hull
#

thumbs up thanks boss

noble terrace
raven mist
vapid zephyr
storm sonnet
near halo
solar aspen
#

any admin online?

fiery kraken
storm sonnet
finite tangle
#

!appeal

marble mantleBOT
#

Hey, @finite tangle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

storm sonnet
grand bay
#

is marc here

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@toxic shard

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any mods can help?

vague gyro
#

someone help pls

vapid zephyr
#

are you sure the name isnt taken?

vague gyro
#

i dont think Deadly crows is taken 😂

raven mist
quick escarp
#

it's probably taken

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oh

#

it's uh

dim gale
#

@vapid zephyr Is there any admins who can help me with my ban, I talked to @Luke and we situated everything but he said I should be unbanned but I know its late for him, so can anyone help me get ubanned?

quick escarp
#

click that and leave it

vague gyro
grand bay
#

Can someone help me with my ban

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Marc told me I would be unbanned last night at 7 and I’m still banned

dim gale
#

@grand bay same @balmy cypress told me the same thing, its probably a error on thier end. I just hope if someone can help me now.

west mica
grand bay
#

I know I be trying to play but I’m banned

storm sonnet
storm sonnet
#

cause seen alot of people in support and when their first 2 appeals gets denied they get permad

west mica
#

The door is open a tiny bit for you to come back after a few months have passed.

#

and the fact you came to discord to try and justify what you said is beyond me

storm sonnet
west mica
storm sonnet
west mica
#

Now or later is fine

storm sonnet
#

im on right now lemme check savage

noble terrace
#

@thorn forge wya

storm sonnet
#

he was up late

west mica
storm sonnet
#

@thorn forge

#

pls come here savage

west mica
#

When you're both around @ me

thorn forge
#

sorry my flight just landed

thorn forge
storm sonnet
thorn forge
#

alr

storm sonnet
#

savage isnt here

storm sonnet
unkempt terrace
#

Hey, need support when someone gets a chance.

noble idol
#

same

blissful herald
unkempt terrace
blissful herald
#

what does it say when you try to connect?

unkempt terrace
raven mist
#

its down atm

noble idol
#

when i tried to join it sayd i was banned for hacking

raven mist
#

thats probably why

unkempt terrace
#

ahh fuck lol

blissful herald
marble mantleBOT
#

Hey, @noble idol

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unkempt terrace
#

hahaha

noble idol
#

ok

blissful herald
unkempt terrace
#

The exact moment I said it, it went off I was like ahh fuck lol thank you.

raven mist
#

Hahaha no worries

dreamy inlet
#

where these oils at

solemn bone
#

hey i have still not gotten answears from my ticket that i sent 5 hours ago

tribal fractal
#

hacker on rustoria 3x nobps

marble mantleBOT
#

Hey, @tribal fractal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

solemn bone
#

i dont know the name but it was about a game ban

raven mist
#

Ban appeal?

solemn bone
#

ye

raven mist
#

Ohh those are 1-3 days, the banning admin will review it asap

solemn bone
#

but i could not send pics for some reason

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so i could not send good proof

tribal fractal
#

ait pls check my ticket on 3x nobps...

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I have video proof

raven mist
#

Will be reviewed assp

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Be a bit patient

tribal fractal
#

thx

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Yeah i just have bad experiences with server support mb dawg

raven mist
#

How so?

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You made your ticket 5 mins ago ^^

tribal fractal
#

not from this server, played on sum other server where we reported 3 different teams

raven mist
#

Aaah fair enough, yeah. It all depends on how many tickets are open but we”ll get to it asap!

tribal fractal
#

nice!

potent holly
#

hey can a admin help me. i was banned a year ago for a gameban. and a admin told me to appeal when it was coming into a year. i can’t make a ticket on the website anymore so the admin told me to ask for help here before i’d there a in game admin that can help me out

raven mist
#

Will make it alot easier for us

tribal fractal
#

ohh

#

my bad, I kinda lost the plot. but ye I got it recorded for u anyways. Also his account is 7.3 hour playtime

sweet dirge
#

is there a admin we can talk to???

uneven crest
empty apex
#

admin i got ban when i was with a guy i met on a rustt looking for team and i got ban and we all arre now ban i wuld like to speak witth admin

#

@sweet dirge @uneven crest are the ppl that got ban to

sweet dirge
#

me @uneven crest and @empty apex got banned for playing with a cheater we didnt know he was cheating we found him on the rust discord he wasnt that good just a regular well played player was all i tought but then now we got banned fore playing with hacker and then he left the call and types get fucked we had no cluee and can show you screenshoots from his convarsation

minor temple
hollow wind
#

sheats

#

cheats\

little dust
#

theres a cheater om rustoria us main

#

Ac17

marble mantleBOT
#

Hey, @hollow wind

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

little dust
#

!ticket

marble mantleBOT
#

Hey, @little dust

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

grand bay
#

Is there a mod that can help me?

fierce sorrel
#

What’s up?

silent fractal
#

!appeal

marble mantleBOT
#

Hey, @silent fractal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

uneven crest
minor temple
#

You can Upload the photos to Imgur to include, if you do that i will add the to the appeal for you

minor temple
grand bay
#

@fierce sorrel I was supposed to be unbanned yesterday at 7 and it did not end up unbanning me

uneven crest
minor temple
marble mantleBOT
uneven crest
#

76561198111292070

empty apex
#

he is dumb sorry

grand bay
#

Yo L kitty can I get help next

minor temple
grand bay
#

Ok so I was banned and told to come to discord to talk to Marc so I did yesterday he told me he would make my ban only a day and I’m not unbanned.

#

76561199305844723

#

There’s my steam I’d @minor temple

minor temple
grand bay
#

Let’s go

#

Thank you

#

Will I need to restart game?

finite tangle
#

!steamid

marble mantleBOT
grand bay
#

@minor temple it is still not working for some reason I restarted my game and everything

topaz estuary
#

@raven mist can i report a hacker?

#

he live near our base

minor temple
minor temple
marble mantleBOT
#

Hey, @topaz estuary

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

topaz estuary
#

!report

marble mantleBOT
#

Hey, @topaz estuary

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

grand bay
#

@minor temple hopefully you right

violet rune
#

hola un admin que me ayude

grand bay
#

@minor temple it worked thank you

minor temple
violet rune
#

is that they banned me from the server and I have not used anything or programs

#

as soon as I entered the server they gave me a ban

inner plume
#

Hello,I get vpn ban,76561198989637227

marble mantleBOT
#

Hey, @violet rune

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

minor temple
inner plume
#

Ok,thank you.

violet rune
#

Hello,I get vpn ban,76561199247431049

tropic steppe
#

hey, would like to report some raiders actively teaming

#

no worries if it cant be looked at rn, but these ppl are just raiding while going over clan limit

marble mantleBOT
#

Hey, @tropic steppe

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tropic steppe
#

thx

fiery kraken
#

no problem

violet rune
#

Hello,I get vpn ban,76561199247431049

vapid zephyr
marble mantleBOT
#

Hey, @violet rune

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

violet rune
fiery kraken
#

then its not a vpn ban

violet rune
fiery kraken
#

ban evadsion

#

imaginepepeclown

weary scarab
#

hello im speaking for a friend here he talks little english A2K 76561199247431049 ---------- thats his steam
he got banned because he couldnt afford a pc so he was using G force now and he got banned for vpn
he got a pc now so he got the game and plays on it daily i was wondering if yall can unban him or is there something he can do
he does not cheat

#

been trying to contact admin

humble arrow
#

<@&274971100184576010>

#

<@&393554009799000064>

fiery kraken
#

please dont ping staff

humble arrow
#

they need help

#

why wouldnt i ?

fiery kraken
#

ok i see that but theres no reason you should be pinging staff

#

staff will get to them when they have time

humble arrow
#

they still should be aware doubt that theyll get notified immediately just cause of a ping

fiery kraken
#

they have a rule saying dont ping staff unless its urgent

humble arrow
#

it is

fiery kraken
weary scarab
#

soooooooooo any info???

fiery kraken
#

admins will get to you when they have time

topaz silo
#

can an admin help me get stuck loot, i killed someone and i cant loot their body bag

eternal solar
latent owl
#

I cant join my clan on the rustoria website, it told me to contact support

violet rune
#

Hello,I get vpn ban,76561199247431049

dry forum
#

76561198850965656 vpn ban @drowsy maple@noble terrace@slow birch

#

@grand moth

white shore
#

!appeal

marble mantleBOT
#

Hey, @white shore

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

white shore
#

i need help

#

i need an admin

#

@mellow tundra

#

@drowsy maple

#

someone

noble terrace
white shore
#

i need help

noble terrace
white shore
#

so i got banned off the 5x yesterday before wipe for exeeding team limit and ive been banned for this before and normally i get unbanned every wipe but today i tryed loading into the server and it still says im banned wich is all good but when i got to make an appeal it says that im not banned

marble mantleBOT
white shore
#

76561199467608307

pastel kindle
#

I would love to talk to a support about a cheater pretty please

noble terrace
marble mantleBOT
#

Hey, @pastel kindle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

white shore
#

76561199467608307

noble terrace
#

Because I do see you have an active ban

white shore
#

ok

#

the last time i did that tho an admin contacted me saying he couldnt unban me because i did mute and not ban

#

do you know when ill get unbanned

noble terrace
#

We handle mute appeals the same way, especially if a ban appeal does not go through

#

I can't give you a timeline because I'm not the admin who banned you

white shore
#

oh ok thank you for your time

#

ill do that fs

pastel kindle
#

/ticket add

marble mantleBOT
#

Hey, @pastel kindle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
pastel kindle
#

i made a ticket

#

already, so did 3 of my teammates

noble terrace
pastel kindle
#

yes

#

on the 5x no bps

noble terrace
#

awesome, someone will get to it as soon as they can

pastel kindle
#

hes just around our base so its mad annoying

alpine fog
#

can anyone tell me why i was banned by dale i made a ticket but there was no reason for the ban and i just wanted to know why

#

i didnt even get to walk around i was just banned on the beach

noble terrace
alpine fog
#

yeah it said come to discord - dale

noble terrace
white shore
#

how to check wich admin banned you

noble terrace
white shore
#

oh ok

noble terrace
white shore
#

how can i find out when ill get unbanned

noble terrace
white shore
#

ok thanks

#

hoppella do you play rust or do you just admin servers

noble terrace
white shore
#

hell yea

#

are you just not aloud to

#

or do you decide not to

#

bc rustoria has alot of rust servers

coarse oracle
#

just put in a ticket 5xtrio sus cheater

noble terrace
noble terrace
coarse oracle
#

THANK YOU

molten valve
#

hello, I received a false game ban and Facepunch has now reversed their mistake. However I am still banned from your 5x server

tough bane
molten valve
#

76561198375338133

tough bane
molten valve
#

thankyou, cheers

lilac plover
#

hacker on co us med kurisaki hard cheating little asian boy pls ban

marble mantleBOT
#

Hey, @lilac plover

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lilac plover
#

kurosaki*

timid path
#

Hacker on US long

marble mantleBOT
#

Hey, @timid path

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

timid path
#

acan1094

vernal marsh
#

!appeal

marble mantleBOT
#

Hey, @vernal marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slender moss
#

!appeal

marble mantleBOT
#

Hey, @slender moss

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tawny rune
#

!appeal

marble mantleBOT
#

Hey, @tawny rune

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dry hemlock
#

where i make a ticket at

#

dude is walking on water at rig

#

!ticket

marble mantleBOT
#

Hey, @dry hemlock

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tough bane
#

?steamid @viral panther

marble mantleBOT
calm shell
#

when admins ban a player does their body get removed to because we watched someone get banned but his body disappeared with our loot on it

tough bane
#

We do not despawn or remove any loot that the player has nor do we destroy their base. You will need to raid them yourself, or wait for a decay.

calm shell
#

okay thanks

near halo
#

I got banned for playing with a hacker but I didn't know. Plus I asked just asked him if he was cheating but his not responding back rn.

#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tall nymph
#

Is there a website for querying KDA? All servers

signal cedar
#

still not ban !!!!!!!

#

hes playing with a clan bro

#

BAN THE CLAN

quaint patrol
signal cedar
#

i did

#

but the guy thats was going to get ban is still on

quaint patrol
#

So you have put in another ticket yes?

signal cedar
#

yes

#

i just put another one in

quaint patrol
signal cedar
#

ok thanks

frozen heart
#

Hello my friend was vpnban Can you help deal with it Thank you very much

#

76561199201042781

#

@stiff widget

#

@tough bane

#

@raven mist

#

@mellow tundra

#

@jagged escarp

vapid zephyr
#

stop

frozen heart
#

ok

vapid zephyr
#

!appeal @frozen heart

marble mantleBOT
#

Hey, @frozen heart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

serene zinc
#

@drowsy maple 76561199201042781 Hello admin my friend vpnban too

quaint patrol
#

Submit an appeal don’t ping the admins

vapid zephyr
#

we dont have an AU odd

frozen heart
#

@vapid zephyrI can't access the appeal site because I don't show the page that logs me in to steam

autumn gull
#

wrong chat my bad

vapid zephyr
frozen heart
#

@vapid zephyrBecause my area requires a VPN to access this grievance site, I didn't show the login page when I went in

vapid zephyr
#

then use the same vpn you use to play on the appeal website

frozen heart
#

It's the same

#

@vapid zephyr

#

Can't appeal I can't sign in

frail geyser
#

@vapid zephyr

#

my ban is going into negative minutes

#

my ban is - 14 minutes

#

??

vapid zephyr
#

wait 5-10 mins and try again

frail geyser
#

Hokae

#

why is my ban going into negative minutes?

vapid zephyr
#

dude

vapid zephyr
frail geyser
#

i thought you were talking to him sorry

vapid zephyr
#

all good

frozen heart
#

@vapid zephyr

#

Can't appeal I can't sign in

frail geyser
#

you dont have to ping in every time hes legit typing bruh

vapid zephyr
#

just wait 5-10 misn without hitting connect and try again

vapid zephyr
frozen heart
#

Why didn't you ignore me

vapid zephyr
#

that is not my our fault

#

normal broswer looks like this

frozen heart
#

What else can I do, I can go directly to the administrator, can I?

vapid zephyr
frail geyser
#

bro just unrestrict it

#

🤯

frozen heart
#

I was just blown by vpnban why bother

frail geyser
#

hokae so if it doesnt go away in 10 minutes can you help me?

frail geyser
#

thanks

frozen heart
vapid zephyr
#

make sure yoiu arent hitting connect in the meantime @frail geyser

frozen heart
frail geyser
#

im gnna murder someone if it aint gonna work

#

it still doesnt work hokae

vapid zephyr
#

you werent hitting connect during that time?

frail geyser
#

nope

#

ill try again in 10 min

vapid zephyr
#

if that doesnt work, leave me your steam ID and ill contact an admin

frail geyser
#

okay thanks

#

my teamate lost a tommy to a rock bro is so good

vapid zephyr
#

impressive ngl

frail geyser
#

4 kids in our airlock

#

he has like 30 hours but he got me 4000 scrap by spamming fertilizer all day

#

i went from eoka to sar to tommy to tommy and this mf lost one 💀

#

bro gave prim kits a tommy and they are 10 deep

near halo
#

Hello, will there be a Full wipe for 2x EU?

drifting shale
#

76561199201042781 VPN BAN

#

ITIS MY FRIENDS SEVER SHOW HE HACKING BUT I THINK IT IS FAKE HACKING

#

<@&274971100184576010>

quaint patrol
marble mantleBOT
#

Hey, @drifting shale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

drifting shale
#

HE VPN BLOCK

#

IT IS MY FRIENDS

raven mist
drifting shale
#

APPRECIATE

raven mist
#

NO PROBLEM MAN

drifting shale
#

❤️

coral kindle
#

I just don’t understand how the admins care about players with cheats, no matter how many reports per person, they answer you that they didn’t notice anything suspicious, the player puts 3 heads in the bushes at night, right? - I did not notice anything suspicious in the game of this player. The player knows who and where he is coming from, no one was able to kill him out of 6 people, he has a purchased account, 600 hours - we did not notice anything suspicious

#

Fuck, you have a fucking sale on steam and even during this period you can’t properly follow the players

raven mist
#

We do care, alot 🙂 Hence why we are banning a crazy amount of them already

manic ferry
#

Hey @raven mist you just banned me for i guess playing with a cheater but i want to play the server you can check all of my loot none of it is i guess (cheater loot) but my entire team was banned and that was because of a guy name sabrina in our team from my knowledge in playing with him for the past 4 or 5 years hes never cheated and hes known by dubs admins who knows for a fact hes not cheating

#

but i know im not a cheater were just trying to hit up cargo and oil and do the normal things you do on rust and have fun

raven mist
manic ferry
#

did

near halo
#

how do i make a ticket on here

ocean thistle
near halo
#

report a player

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

real mural
#

!appeal

marble mantleBOT
#

Hey, @real mural

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

frail geyser
#

Admins ban on rustoria us main(redblex cheater) he is speeding and flying through walls bro

marble mantleBOT
#

Hey, @frail geyser

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

gaunt badger
#

<@&274971100184576010> do you think it would be possible to break two door frames for me..

vapid zephyr
#

admins dont interfere with the game in this way

gaunt badger
#

i messed up my base and i need those gone so i can finish my base im willing to pay cash if necessary. it just ruined wipe

#

@vernal grove alright brotha thank you

lime nymph
#

<@&274971100184576010> i got cheated on at this very moment who is willing to take my report to ban him?

marble mantleBOT
#

Hey, @lime nymph

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

left shoal
#

any adim here

#

i need help

lime nymph
#

can i get back my stuff tho ?

left shoal
#

<@&274971100184576010>

vapid zephyr
vapid zephyr
lime nymph
#

nice :D

lime nymph
vapid zephyr
left shoal
#

@vapid zephyr i already appel few days ago

lime nymph
left shoal
#

and get ban 7 days . now 7 days already pass but i still can not join the server

vapid zephyr
#

wait 10 mins without hitting connect and try again

left shoal
#

ok thx buddty

#

buddy u are very helpful thanks you

vapid zephyr
#

😄

lusty tusk
#

ok so i just bought rust first time never played and i join eu small and i get banned for hacking?????????

lusty tusk
#

can someone explain why i got banned

#

ive never played before

raven mist
marble mantleBOT
lusty tusk
#

!steamid

marble mantleBOT
lusty tusk
#

i cant login

raven mist
#

Why not?

eternal solar
#

!appeal @shy wren

marble mantleBOT
#

Hey, @shy wren

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lusty tusk
#

but i dont get it why did i get banned

shell fulcrum
#

/ticket /add

marble mantleBOT
#

Hey, @shell fulcrum

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

raven mist
#

I would need to know who you are before being able to answer that

raven mist
lusty tusk
#

!steamid

marble mantleBOT
shell fulcrum
#

5x trio is broken

raven mist
#

Checking

shell fulcrum
#

Looks like it is restarting a second time?

raven mist
#

no idea, maybe crashed

lusty tusk
#

ok i have my id

noble terrace
shell fulcrum
#

copy that. Thank you!

lusty tusk
#

@raven mist i have my steam id

raven mist
lusty tusk
#

i did

quartz crag
#

Hypothetical Question : if a hacker was on your team UI, lets say a neighbor, but didnt have codes or building privilege, would that qualify an association ban if said hacker was banned?

noble terrace
quartz crag
#

I dont think that, purely hypothetical question 😛

#

just curious as to what the qualifiers are for assoication

raven mist
#

It might as it still counts as an alliance/teaming

quartz crag
#

ok thank you

timid yew
#

WHY I got ban 7 days . now 7 days already pass but i still can not join the server

marble mantleBOT
timid yew
#

Do I need to send my steamID here

minor temple
#

Yes you can put it in this channel and I can have a look

timid yew
#

76561198857288898

#

this is my steamID

minor temple
heady nimbus
#

Eu long.full cheat in server.

timid yew
#

ok,i will try

heady nimbus
#

We open ticket.and close.so funny .i suggest to close it.because admin can not do anything with this cheat

south furnace
#

admin here ?

raven mist
#

Sup

fossil igloo
vapid zephyr
#

wuspoppin

raven mist
vernal marsh
#

!appeal

marble mantleBOT
#

Hey, @vernal marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

stiff marlin
#

@raven mist what are each role requirement

#

Trusted ETC

fiery kraken
vernal marsh
#

ive been sittin in here for 10 mins waiting for someone

noble terrace
vernal marsh
#

my team and i talked to someone last night about exceeding team limit and we were supposed to here back from one admin that said he was going to talk to someone higher up to try to get us to be in this sunday wipe but we havent heard anything and i tried to load back up and i cant still

noble terrace
vernal marsh
#

nuclear

noble terrace
#

Have you tried DMing him to ask for an update?

vernal marsh
#

yea but hes german time so idk if hes up

noble terrace
vernal marsh
#

i sent it to you directly

south furnace
#

i send ticket for disban cause my mate suspicious cheat but finnaly he is disban because he dont cheat but me i'm ban wait for my disban

lusty girder
#

/TICKET

marble mantleBOT
#

Hey, @lusty girder

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

quick mist
#

has eu 10x rolled back??

hallow hatch
#

is 10x eu down?

earnest mauve
#

10x eu is down again

signal stag
#

my wifes just left me because 10x is down and im no longer a chad

#

kids are distraught

noble terrace
sick agate
#

open 10x me raiding WTF!

vague berry
#

MY WHOLE FAMILY TREE HAS DISOWNED ME BECAUSE RUSTORIA 10X IS DOWN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

hollow apex
#

how do i get unbaned or see how long my ban id

#

cai it says that i was playing with a cheater and i didnt know

covert glacier
#

!appeal

marble mantleBOT
#

Hey, @covert glacier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

desert tusk
#

!appeal

marble mantleBOT
#

Hey, @desert tusk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

south furnace
#

my friends is unban maybe me to i wait my turn

#

not logic ban guys for no reason ....

south furnace
#

question why all the group is ban for one hacker ? we cant see if he cheat or no ?

#

finnaly hacker is disban cause he not hack but rest of the group we are ban Oo but we do nothing

stray kestrel
#

cheaters on 10x EU

marble mantleBOT
#

Hey, @stray kestrel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vague gyro
#

i need help can a admin personaly dm me

stiff widget
arctic trout
#

how do i report a hacker

#

need support for hacker on 10x EU

hexed nimbus
marble mantleBOT
#

Hey, @arctic trout

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

arctic trout
#

alright thank you, I just did. WOuld be much appreciated if the ticket is proccessed soon :D

hexed nimbus
south furnace
#

stop cry hacker always we ban for nothing and wast a time for nothing you know this game have a good player or ?

#

my group was ban 7days for finnaly we havent hacker and disban

#

but i wait my disban they forgot me maybe

ocean thistle
left shoal
#

any admin

#

someone cheating in eu main ,com

marble mantleBOT
#

Hey, @left shoal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

south furnace
#

any admin here for message pls important

drowsy maple
marble mantleBOT
fiery kraken
#

mr dale join the call

#

if you can

winter mantle
#

how to be verifyd on the rustoria ukn thing

marble mantleBOT
#

Hey, @winter mantle

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

inner moss
#

I have a problem i have this account connect with other steam account and i cant unlink the account on your website

cloud sand
#

how did i get banned on us main

hexed nimbus
cloud sand
#

it said i was playing with a cheater

#

but i just added him to be nice idk

hexed nimbus
#

Then that means there was a cheater in your group and therefor the entire group got banned. Cheater is perm associated is a 7 day temp but need to make a appeal

cloud sand
#

how do i do that

hexed nimbus
marble mantleBOT
#

Hey, @cloud sand

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

molten valve
#

Looking for help with Steam link. I've linked steam account/joined group but can't access shop in game

west mica
molten valve
#

just now again, was previously linked but got a false ban that's now removed

plucky bough
#

!appeal

marble mantleBOT
#

Hey, @plucky bough

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

west mica
molten valve
#

thankyou,cheers

storm vector
#

waiting for support we would love the admin on rustoria US medium that banned a whole team to join

#

<@&274971100184576010> can we get some help in waiting for support vc

marble mantleBOT
#

Hey, @storm vector

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
#

if you are banned

wheat pasture
#

cheater in rustoria 3x

marble mantleBOT
#

Hey, @wheat pasture

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

inner moss
#

have a problem i have this account connect with other steam account and i cant unlink the account on your website

vague bolt
#

im still waiting on a rank?

south furnace
#

possible to have a larger space to write because we do not have enough character ( in apeal for the future )

#

i cant explain correctly my problem

hexed nimbus
#

make a doc load it up somewhere and add the link to it

rotund latch
#

Hi, I am playing on a Trio Server EU Thursdays. Is it allowed if I replace a Team member? One is not coming back online to play and the other would like to join. Thanks for your answer.

raven mist
#

Also the old member is not able to join back the rest of the wipe

rotund latch
#

Thanks very much for your answer

raven mist
#

Oh also... We dont have an EU trio server 😛

#

Might be on the wrong server

dense slate
#

не пускает га сервер, питет взлом, мышь asus rog gladius2

strong mirage
#

hi how did a team that just got banned get unbanned?

grand flame
#

how did a team playing with hackers got banned 30 minutes and now is unbanned

strong mirage
#

last time my team got assoc banned and the guy wasnt even cheating he had vpn issues they had to wait 6 days

timber drift
#

!appeal

marble mantleBOT
#

Hey, @timber drift

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

grand flame
#

admins?

west mica
west mica
vague gyro
#

what time is force wipe?

#

for est

west mica
marble mantleBOT
#

Hey, @vague gyro

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1688666400:F> (your local time) is the time of the next force wipe and it will happen <t:1688666400:R>.

grand flame
raven mist
worthy stream
raven mist
worthy stream
#

i have but i got banned for no reason

#

it says hacking but i have never touched cheats in my life lmaoooooo

raven mist
worthy stream
raven mist
worthy stream
#

thank you

empty apex
#

hay admin

#

i have a q

flat helm
#

Pretty cool though you unban in 20minutes for association even though they were playing with a cheater.

empty apex
#

oh bc he said that we all gott ban cuse of his vpn

mossy pier
#

@hardy sandal let me in call

magic parrot
#

!appeal

marble mantleBOT
#

Hey, @magic parrot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tiny knoll
#

can i message with an admin?

hexed nimbus
tropic steppe
#

why does auth not work for twitter even when following?

hexed nimbus
grand flame
tropic steppe
#

been trying it for a couple days now, nothing. assuming it's shitty twitter api / rate limits?

hexed nimbus
hexed nimbus
tropic steppe
#

will see, thx

grand flame
lyric basalt
hexed nimbus
#

And somebody can’t just go like you know what I’ll get some cheats and try it cause the stupid. And how you know I can take any tag and put it in my name in 2 min that’s why the also get banned. But there different circumstances that might get you unbanned faster ( like not being on while team got banned or whatever else ). Association bans are normally 7 days

tropic steppe
#

ah sounds good

grand flame
magic parrot
#

im waiting in the support thing to talk to a aadmin

lyric basalt
magic parrot
#

they told me i was unbanned today and all my teamtes are and it still says im banned

#

?

lyric basalt
marble mantleBOT
near halo
#

this is getting ridiculous the entire server has been reporting this guy for weeks n none of the admins care

noble terrace
vapid zephyr
#

I told him to make a ticket to be fair

wraith tiger
#

I need my steam I’d can u help

#

Anyone

marble mantleBOT
wraith tiger
#

I’ll have to get on my computer hold on

near halo
#

i need help with getting a refund on the us nobps 3x

vapid zephyr
near halo
#

ok i put one in

wheat onyx
#

when is the wipe for US Long?

hidden mantle
#

how do u report someone cheating

#

<@&274971100184576010> can u look at a dude built f27 on rustoria us main he is built on the shore and is hard aimbotting

whole abyss
#

crash server?

winged grotto
#

si shared

marble mantleBOT
#

Hey, @hidden mantle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

cobalt verge
#

!ticket

marble mantleBOT
#

Hey, @cobalt verge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

cobalt verge
#

!appeal

marble mantleBOT
#

Hey, @cobalt verge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

keen cairn
#

hi rustoria support me and dannyz are in support together waiting for help on an issue

marble yew
#

!appeal

marble mantleBOT
#

Hey, @marble yew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

midnight oasis
#

!appeal

marble mantleBOT
#

Hey, @midnight oasis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mortal mulch
#

need help

vapid zephyr
#

whats up

mortal mulch
#

can u join 1 channel pls ?

vapid zephyr
#

I cannot currently

#

any chance I could help you in here?

mortal mulch
#

ok so when i start my game and load a game

#

my game

#

crash

#

why

vapid zephyr
#

it just closes rust?

mortal mulch
#

yesss

vapid zephyr
#

does it happen when you try to load into any server?

#

or just rustoria

mortal mulch
#

all

#

serv

vapid zephyr
#

hmm, weird

#

maybe try re-installing rust? this seems to be a rust issue in general, not rustoria

mortal mulch
#

ok isee thanks

warped zinc
#

i cant link twitch and youtube

#

im subscribed and followed and when i do auth it says i need to link and follow for the rewards

vapid zephyr
warped zinc
#

okay

midnight oasis
#

gg team ui ban bad

vapid zephyr
#

?

marble yew
#

Hokae, can I message you in DM's?

vapid zephyr
#

go for it

kind pine
#

any admin online?
need help i got vpn ban

vapid zephyr
marble mantleBOT
#

Hey, @kind pine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble yew
#

How long am i banned for, and can I appeal it?

mellow tundra
#

You can find out your ban time when you try reconnecting

#

All bans can be appealed, use the above link @marble yew

marble yew
finite tangle
#

!appeal

marble mantleBOT
#

Hey, @finite tangle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tropic steppe
#

any reason why steam link may not be working?

#

even after waiting a substantial amount of time

magic parrot
#

!ticket

marble mantleBOT
#

Hey, @magic parrot

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

magic parrot
#

!apeal

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

potent stratus
#

!force

marble mantleBOT
#

Hey, @potent stratus

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1688666400:F> (your local time) is the time of the next force wipe and it will happen <t:1688666400:R>.

balmy trellis
#

hey i have a problem and i need help bad

tough bane
balmy trellis
#

so i got off rust for abt a year and all i played was rustoria us main and this is my first week back and it says disconnected: ban evasion when ive never been banded can you check it out?

#

can you help me?

near halo
#

@tough bane

limpid skiff
#

When is the next bp wipe?

lyric basalt
marble mantleBOT
#

Hey, @limpid skiff

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1688666400:F> (your local time) is the time of the next force wipe and it will happen <t:1688666400:R>.

finite lava
#

WHEN YOU FIX MAP?

#

RTG.GG TRAINING FFA - UNDERWATER SPAWN + TEXTURES BUG

ivory jewel
woven nexus
#

<@&274980199668645888> need a support pls

idle hollow
#

Hello, what do you need help with? @woven nexus

ancient dune
woven nexus
#

You get killed by a hacker and you don't get your stuff back? That's not fair @idle hollow

ancient dune
woven nexus
#

Not even if you get killed by a hacker?

ancient dune
#

nope

cold trail
#

can you tell me if there will be a global wipe or not on a long server

reef plinth
#

I was banned for cheats, I just leave in the fall, can I cancel the ban?

cursive kayakBOT
#

@cold trail

:flag_eu: EU Long

IP: connect long.rustoria.uk:28010
Next Wipe: <t:1688666400:F> (<t:1688666400:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4750
Team UI: 12
Vote for Next Map

marble mantleBOT
#

Hey, @reef plinth

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quartz sky
#

@toxic shard answer my messeges pls marc

finite lava
ancient dune
surreal kelp
marble mantleBOT
#

Hey, @ivory jewel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

any VPN connection support?

lyric basalt
finite lava
raven bison
topaz temple
#

im in waiting for support need help from an admin no need to rush i get yall gotta lot of shit to take care of but a few months back i got banned im not fs what to do because it said i got banned for cheating

#

but i dont cheat and i never have so im not forsure why im banned i remember that i was playing the sever and then logged out to get food and when i logged back in it said i was banned and my friends said it kept saying in chat that i got kicked for cheating

empty hollow
#

Dear administrators, Here's the deal. I haven't played raster for a long time and after a few months I decided to come back to my favorite server. I go in, appear on the beach and after 1 second kicks on the reason cheating. Generally did not know about cheats and did not use them ever. 76561199105031852 Steam ID

tough bane
marble mantleBOT
obsidian jasper
#

FUCK WTF wipe rustoria US LONG

empty hollow
sleek ginkgo
#

I want to know if EU mondays will be wiped in half an hour or one and a half

sleek ginkgo
#

Thank you

cursive kayakBOT
#

@obsidian jasper

:flag_us: US Long

IP: connect long.rustoria.us:28010
Next Wipe: <t:1688666400:F> (<t:1688666400:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4750
Team UI: 12
Vote for Next Map

empty hollow
#

Help me please

ashen light
#

Why me banned for "Hacking" WHen i dont hacking

#

@lyric basalt

blazing badger
#

I just spawned into my base and 3 large boxes are missing... it's a key locked base... pretty sure it's an issue with server save state... whom do I report this to?

marble mantleBOT
#

Hey, @ashen light

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

surreal kelp
surreal kelp
ashen light
flat helm
surreal kelp
surreal kelp
marble mantleBOT
#

Hey, @ashen light

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

surreal kelp
#

@ashen light visit the website above 🙂

surreal kelp
marble mantleBOT
#

Привет, @ashen light

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

blazing badger
blazing badger
surreal kelp
blazing badger
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just for reference, this was a single square with TC, 3 large boxes and 1 small box... TC is still present, small box is still present, large boxes are completely gone

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there is no bunker

surreal kelp
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trying to explain it as simple as it gets so do not take all the terms as appropriate technical terms 🙂 only as explanation

blazing badger
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yea, I get what you mean, I don't think that's the case here, though

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it's a single square as described, surrounded with 4 half walls, capped with triangle and then 3 full walls and doorframe, nothing too unusual

surreal kelp
blazing badger
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no ramp

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they might be clipped, but I mean, I've done this build on tons of other servers and wipes

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this is like 2 wipes in a row where stuff just disappears on rustoria

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I had a bag between door and triangle last wipe... just disappeared

tardy wraith
#

русские есть?

surreal kelp
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I understand what you are saying but the thing is that some times there are just non visual updates happening to objects that might be triggered by building something next to them.

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most of the times when conditional builds (if you are familiar with that) are in place it is a mess with boxes

blazing badger
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it's not a conditional build...

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I know what a conditional build is, this is not one

tardy wraith
#

Will there be a global wipe on EU Mondays or not?

surreal kelp
blazing badger
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for further detail, this base has been built an unchanged since Friday, all of a sudden today, spawn in and items are missing

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thanks

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the bag disappeared while I was in fishing village last wipe

surreal kelp
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First you will need to report that to facepunch directly via the F7 report option and submit it as a bug

blazing badger
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I suspect there is some sort of cleanup routine that is a special rustoria mod that is trying to evaluate objects for removal for performance and it's overeager

tardy wraith
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Will there be a global wipe on EU Mondays or not?

blazing badger
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I am 100% certain this is not a facepunch bug

surreal kelp
tardy wraith
surreal kelp
blazing badger
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sure, well the boxes are gone now

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how should I send screenshots?

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I'll rebuild on a build server to show how it did look

surreal kelp
blazing badger
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I did submit a bug, but I have some confidence that this is something specific to modded vanilla

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ok, give me a few to get sunlight and build it on a build server

frank basin
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There is a active cheater in eu medium how can i report him ?

blazing badger
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rustoria us main

marble mantleBOT
#

Hey, @frank basin

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.