#support

1 messages · Page 257 of 1

vapid zephyr
#

just remember, this is support, not the place for conversation :)

undone garnet
#

Shit is comedy

old sentinel
#

WHAT🤣

vapid zephyr
#

remember

vapid zephyr
#

if you want to have conversation --> #general

blazing agate
toxic shard
#

Hey :

  • we don't accept reports on discord
  • we do not moderate voiche chat, you are free to disable voice chat in the game settings if it becomes an issue
blazing agate
#

aight

#

can i ask why u dont moderate voice chat?

regal verge
#

shut up

toxic shard
#

(that's only part of the explaination but quite a big argument already)

lyric basalt
#

/ticket

marble mantleBOT
#

Hey, @low basalt

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

#

Hey, @low basalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

red swift
#

@noble terraceHas my ban been lifted?

lyric basalt
#

!ticket Please don't call them out in public chat and make a ticket heartoria

marble mantleBOT
#

Hey, @silver meadow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

unkempt canyon
#

lots of lag on us med.

sterile shoal
#

!ticket

marble mantleBOT
#

Hey, @sterile shoal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

slender folio
#

!appeal

marble mantleBOT
#

Hey, @slender folio

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sterile shoal
#

!appeal

marble mantleBOT
#

Hey, @sterile shoal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pulsar pulsar
#

!appeal

marble mantleBOT
#

Hey, @pulsar pulsar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

idle wave
#

can i plzzz get admin to check ticket cant even play

finite thicket
#

!report

marble mantleBOT
#

Hey, @finite thicket

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

light jackal
#

anyone know why rustoria medium so low pop this wipe

pulsar pulsar
#

What is this

slender merlin
#

yo can sm1 join a voice call rq u dont have to tallk

pulsar pulsar
#

My English is not good

sick ice
#

hello I was banned and was told to come here and - jyrcella

#

has anyone been banned for pinning people with a horse in the outpost?

sick ice
#

what about music through the mic?

blissful herald
#

are you banned or what...

sick ice
#

i cant remember what i played, usually im tactful.

blissful herald
#

or you want to report somebody

sick ice
#

yes, it says im banned and to come here - jycrella

blissful herald
sick ice
#

okay.

pulsar pulsar
#

@blissful herald When does Marc start work

blissful herald
pulsar pulsar
#

what?

blissful herald
pulsar pulsar
#

okay

blissful herald
#

If you need Martk, just DM him and wait for a response

pulsar pulsar
#

You don't know? Is that what it means

blissful herald
snow meteor
#

how do i submit a ticket anyone know?

pulsar pulsar
#

I sent him a private message

blissful herald
snow meteor
#

reporting

blissful herald
marble mantleBOT
#

Hey, @snow meteor

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

pulsar pulsar
#

appeal

snow meteor
#

thank you

blissful herald
marble mantleBOT
#

Hey, @pulsar pulsar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
#

if you need

pulsar pulsar
#

I need to wait for Mark

sick ice
#

!appeal

marble mantleBOT
#

Hey, @sick ice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

light wedge
#

is 337 chinese

vapid zephyr
#

#

Why does it matter

light wedge
#

it doesnt im just wondering

vapid zephyr
#

I have no clue

#

Ask them

light wedge
#

susu and 337 need to be evicted from us servers

dim gale
#

they can ban me from the server because of chargebacks when they kept charging me montly vips every week?

vapid zephyr
#

We won’t be doing this

light wedge
#

they are literally evil

vapid zephyr
#

We aren’t going to block them

dim gale
#

bro i canceled my subscription for VIP and they still charged me so I called the bank to get a chargeback and now I cant play anymore?

vapid zephyr
#

You can’t charge back, no..

#

But if you explain the situation, maybe it was a misunderstanding

dim gale
#

I charged back because they kept charging my card for the subscription that I canceled, and they told me to cancel the subscription and still charged me over and over?

#

when I even said I canceled...

vapid zephyr
#

We still don’t allow « charge backs » if it was an error on our end, well adress it

#

Just make a payment support ticket please

#

I can’t help you in here

fervent knot
#

how do i add server pop bots to my discord from rustoria

vapid zephyr
#

Heya

#

Looking for the 10x bot? Like I have in the VVS discord?

#

Or another one

left shoal
#

hi i need support

vapid zephyr
#

Answered you in general, you will have to make an appeal

vapid zephyr
fervent knot
#

bro just dm me

vapid zephyr
#

Okay? Don’t see the difference, but I will dm you

frozen hearth
#

I got banned in rustoria.co US Long for 6 hours and its been 7 hours and im still not unbanned

vapid zephyr
drifting shale
#

VPN BANNED

#

K队统治极低

nocturne lark
#

when eu long wipe?

hexed nimbus
drifting shale
#

<@&274971100184576010>

marble mantleBOT
#

Hey, @drifting shale

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

<@&274971100184576010>

frozen igloo
#

can we do something about these teamers?

near halo
#

idk why i got banned for ''HACKING''

storm sonnet
#

dont post content unless its rustoria content

near halo
#

bro u dont even have roles?

#

💀 🤓

frozen igloo
#

<@&274971100184576010>

storm sonnet
vapid zephyr
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

frozen igloo
vapid zephyr
marble mantleBOT
#

Hey, @frozen igloo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

we dont do reports over discord

frozen igloo
#

did that an hour ago

#

and they are still teaming

vapid zephyr
#

an admin will check it as soon as possible

near halo
vapid zephyr
#

nobody will unban you through here anyways

#

you have to wait for an answer to your appeal

frozen igloo
#

whats goin on inthe waitng for support channel?

vapid zephyr
#

hmm?

#

wym

frozen igloo
#

no admins online to help people in the waiting for support channel?

toxic shard
#

Would have more chance to ask your question here

vapid zephyr
#

we dont do reports over discord anyways :)

toxic shard
#

kinda have 100 things on the fire

frozen igloo
toxic shard
#

oh for a report yeah tickets is the way we do them as fast as possible

frozen igloo
#

need to speak with an admin

#

so whenever one is available ill be waiting here

toxic shard
#

Gonna need to be patient, like I said it's friday morning we have quite a few things to handle

frozen igloo
toxic shard
#

that's what the 50 other people who are doing reports right now are thinking too

#

we are handling reports as fast as humanly possible

lone roost
#

ive been waiting for 10 hours is there an eta on my ticket?\

vapid zephyr
#

10 hours for a ticket?

#

or an appeal?

lone roost
#

vip help ticket

vapid zephyr
#

ahh, only certain people can help with payment support, as it can contain sensitive information

frozen igloo
#

2 hour wait on tickets rn currently it seems like

vapid zephyr
#

its about morning time for those who can access them, so I would imagine they will be going through them soon!

lone roost
#

i know i wsa just wondering if there was a time frame for it

vapid zephyr
storm sonnet
#

oh thought it was general my bad

lone roost
#

ok

severe carbon
#

@drowsy maple

#

drag me im the one getting banned

#

their reporting me dont let it be one sided

drowsy maple
marble mantleBOT
severe carbon
#

?

drowsy maple
severe carbon
#

so u can ban me..?

#

or do u wanna hear my side instead of it being 1 sided

drowsy maple
#

Because I have no idea who you are

severe carbon
#

lool or iooi

#

5x trio...

severe carbon
drowsy maple
#

What did you need?

severe carbon
#

@drowsy maple wsg bro

vapid zephyr
#

admins very busy rn

#

please be patient

severe carbon
#

if this is one sided ima die laughing

low spire
#

eu main crash ?

odd barn
quick shadow
#

bro why everytime it crashes

#

wea are losing every time to much items

ripe citrus
#

@raven bison

quick shadow
#

20 min roll back min everytime when i kill thompson guy with full env farm

low spire
#

RUSTORİA 🤠

quick shadow
#

and 4 sars

ripe citrus
#

serva down @raven bison @fossil igloo @mellow tundra

storm sonnet
#

i think they got it dude

thorn forge
#

idk if youre aware of this but we can see the channel you are in, idk if its a big deal but ive never seen it before

#

@drowsy maple ^^^

ripe citrus
light lake
#

fr lol

thorn forge
#

alot of ppl dont got plugins

upper dirge
#

@drowsy maple could you possiblt check your dms

light lake
#

doesnt matter lmaoo

thorn forge
#

also never been that deep where im downloading plugins for that shit 💀 get a grip

quick shadow
#

i never saw the wipedays in rustoria never crashs

ripe citrus
#

they are nice tbh

light lake
#

why is bro mad

low spire
#

🤠 🤠 🤠 🤠 RUSTORİA

vapid zephyr
#

remember, this is #support if you dont need help --> #general we are aware of EU main, working on it now

orchid pelican
#

@drowsy maple

vapid zephyr
#

not the place for conversation here :D

quick shadow
#

@vapid zephyr but why when i kill to much kids it crashs

vapid zephyr
storm sonnet
vapid zephyr
#

still

#

no need for conversation in here

#

its locked for a reason

quick shadow
#

@vapid zephyr i think so dasldksaldksadlak maybe i killed you : 333

vapid zephyr
#

...

keen forge
#

wow no way chat mods can crash server?

quick shadow
#

than you crashed the server

vapid zephyr
#

apparently

#

anyways

quick shadow
#

its joke : 3

vapid zephyr
#

if you dont need help

#

please leave the support channel

quick shadow
#

@vapid zephyr okey

upper dirge
#

patiently waiting for dale

vapid zephyr
#

like I said, admins are very busy right now

#

please be patient

odd barn
#

ВАУ СУПЕР

runic solar
#

If there is no reply within 10 minutes, I will directly apply for a refund to paypal

toxic shard
left ocean
#

scrap metal fell inder the foundation

runic solar
#

So what? I've been banned from the server, my appeal has not been answered, my 2 VIPs are not available, and my time is decreasing,

#

@toxic shard

light lake
#

youll get ur time refunded for the vips @runic solar

elder crag
#

hello we need support on rustoria 2x

marble mantleBOT
#

Hey, @elder crag

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

pulsar pulsar
#

@toxic shard hey

#

Can you please reply?

toxic shard
still maple
#

Unban me plz .dT need me 😪😪😪

near halo
#

@toxic shard you asked me to discord

#

from eu medium

#

can you drag me so i can explain

toxic shard
#

Can't go vocal, give me your previous accounts in dms

near halo
#

ok

plain mesa
#

yo

#

@toxic shard

#

you kicked me from medium

#

you told me to come to discord

#

@toxic shard

toxic shard
#

who are you ?

#

can I get your steamid ?

plain mesa
#

wait ill link account

#

@toxic shard

toxic shard
#

Yeah give me a few minutes lost internet at home (actually lost 2 connections from 2 providers lovely ..)

plain mesa
#

yeah okay

rose wolf
#

come support fast

#

@toxic shard

#

i need someone in here asap

noble terrace
rose wolf
#

guy abusing rock glitch

#

he is inside and killing everyone

#

on eu main

noble terrace
rose wolf
#

i f7

noble terrace
#

The admins who are available will take a look asap

rose wolf
#

is that fine?

noble terrace
rose wolf
#

oh ok

noble terrace
#

/ticket goes to rustoria

marble mantleBOT
#

Hey, @noble terrace

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
#

^

plain mesa
#

@toxic shard ?

toxic shard
plain mesa
#

ok

#

/rules

marble mantleBOT
sterile shoal
#

!appeal

marble mantleBOT
#

Hey, @sterile shoal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rotund reef
#

Hi, i tried to connect but there is an error due to world file mismatch.

marble mantleBOT
#

Hey, @rotund reef

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

raven remnant
#

sea main down 10 mins + done @fossil igloo

stiff widget
drifting shale
#

/76561199337392383/VPN BANNED

dry forum
#

1

marble mantleBOT
#

Hey, @drifting shale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dry forum
#

76561199337392383 VPN BAN@stiff widget@drowsy maple

#

@noble terrace

marble mantleBOT
#

Hey, @dry forum

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dry forum
#

76561199337392383 VPN BAN@toxic shard@noble terrace

noble terrace
dry forum
#

ok

dense valve
#

76561198956409220 report Friends of the cheaters, who were banned, but changed accounts and logged back into the server @noble terrace

drifting shale
#

/76561199337392383/VPN BANNED

near halo
#

@noble terrace Can u check dms

noble terrace
noble terrace
marble mantleBOT
#

Hey, @dense valve

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

modern acorn
#

76561199194734139 vpn ban

#

Pls help

noble terrace
modern acorn
#

Ok thx

subtle sigil
#

!appeal

marble mantleBOT
#

Hey, @subtle sigil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

olive walrus
#

!appeal

marble mantleBOT
#

Hey, @olive walrus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

frosty cloud
#

why is there no grace in this server?

earnest umbra
#

shouldnt this server have grace?

#

@marble mantle

#

@mellow tundra

#

@hardy sandal

#

@slow birch

hardy sandal
#

what do you mean by grace

stiff widget
#

Your team mates were banned because you were banned, eac bans are nothing to do with us

river tulip
#

i open a tiket but no answer !!! thx foir help me please

near halo
karmic igloo
#

korea admin?

tranquil storm
#

how long does it take to reply to an ticket for unbanned?

quaint patrol
tranquil storm
#

thx

earnest umbra
compact token
#

I was given a ban for playing with a cheater, although my friends were banned, but I didn't play with them, they gave me passwords from the house so that the resources wouldn't disappear, they just gave them to me

tiny sage
#

EU main is down

raven bison
#

It's booting

tiny sage
#

how long will it take

compact token
#

help me

lyric basalt
compact token
#

I was given a ban for playing with a cheater, although my friends were banned, but I didn't play with them, they gave me passwords from the house so that the resources wouldn't disappear, they just gave them to me

low spire
#

eu maın crash

#

again

lyric basalt
red swift
#

@noble terraceWhy was my appeal dismissed? I had no idea that the people I teamed up with were cheating! And this is the first time I've been banned like this

vagrant spear
red swift
#

?

tiny sage
#

can you guys oncrease pop back to 800 cuz we all in a queue

noble terrace
vagrant spear
red swift
last obsidian
noble terrace
noble terrace
last obsidian
#

i had a death but when i logged it it auto spawned my character on beach

#

but kept a death marker on map ?

#

even though i had the fresh beach spawn

red swift
#

@noble terracePlease ask the admin who blocked me to talk to me! Thank you

noble terrace
last obsidian
#

its sayin one thing on rust plus and different thing on map

#

but markers were there when i logged in

red swift
#

@noble terracePlease tell me, why can't my ban be lifted? This is the first time I've been subjected to such a ban!

noble terrace
last obsidian
noble terrace
last obsidian
mighty swan
#

HI I GOT HACKING ON RUSTORIA 3X NO BPS EU AND I USE VPN FOR JOIN SERVER AND MY TEAM MATE DONT GET BAN I THIN I GOT BANNED FOR USEING VPN

#

and i now join server and again see hacking

marble mantleBOT
#

Hey, @mighty swan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vivid gulch
#

how long was the roleback

hollow bramble
#

i got an issue can someone help me ?

unique dew
hollow bramble
#

are u an admin ?

unique dew
hollow bramble
#

i need to talk to an admin

nova escarp
#

yes

slender raven
#

Hello, /ad I am writing, but when I want to import it does not work, does anyone know?

compact token
#

I was given a ban for playing with a cheater, although my friends were banned, but I didn't play with them, they gave me passwords from the house so that the resources wouldn't disappear, they just gave them to me

marble mantleBOT
#

Hey, @compact token

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

earnest umbra
#

excuse me

#

where is grace time on this server

slender raven
#

Hello, /ad I am writing, but when I want to import it does not work, does anyone know?

compact token
#

I have already filed an appeal

#

I don't understand why I was banned

#

I didn't play with the cheater

#

I had one player in my team and he wasn't banned

exotic thistle
#

explain that in your ban appeal and wait until admins review and reply into that appeal.

compact token
#

and can I hear the answer for what I was banned?

nova escarp
#

as u explained

exotic thistle
#

create /ticket in-game please dont share suspects informations here

#

thats the best way to report someone!

#
  • /ticket add (your report)
compact token
#

I didn't play with a cheater, I have one person in my team and he wasn't banned for cheating

#

This is the second time I've been banned for this, but I've never played with a cheater

raven mist
#

Dont call them out in public, make a ticket please

timid yew
#

76561198857288898 VPN help

compact token
compact token
#

yep

slender raven
#

Hello, /ad I am writing, but when I want to import it does not work, does anyone know?

lyric basalt
# compact token yep

Now you have to wait untill banning admin will review your appeal. It can take from 1-3 days depends on situation.

compact token
#

and why was I banned at all?

#

have one person in my team and he was not banned for cheating

red swift
#

may I ask why was my appeal dismissed? My ban is "play hacking", usually this ban is lifted after seven days, but I did not lift this ban after seven days, this is the first time I have received such a ban! I don't know the people I team up with!

lyric basalt
#

!appeal @quartz sky

marble mantleBOT
#

Hey, @quartz sky

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tiny sage
#

EU main crashed

#

again

#

3 times today nice

modern drift
#

eu again

bleak saffron
#

pls fix your servers 🙂

chilly siren
#

Alright.

tiny sage
#

so this is just a normal thing now or are you guys planning on fixing your server

bleak saffron
#

I want my money back for vip if that thing keeps crashing!

sleek cliff
#

!ticket

marble mantleBOT
#

Hey, @sleek cliff

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tiny sage
tiny sage
gritty zenith
#

Сервер хуйня

chilly siren
#

Im a chat mod, i don't deal with server issues.

#

Please, just wait it will be back soon.

#

And if you don't need any kind of support please move on #general

fading vault
#

anyone else rust+ not working
trying to connecct my smart swtich for turrets and its not popping up with an option to link on my phone

near halo
#

admin de mierda me cago en tus putos muertos levanta el puto servidor gracias

marble mantleBOT
#

Oye, @near halo

Los cupos en nuestro servidor son dinámicos. Esto significa que los cupos en el servidor van a incrementar y reducir automáticamente, dependiendo de la cola.
Este proceso es totalmente automático y los miembros del staff no pueden modificar los cupos!
Aunque los cupos son dinámicos, siempre va a haber un límite para garantizar el mejor desempeño y experiencia.
Nuestros servidores Long y Medium no tendrán los cupos incrementados para coincidir con nuestros servidores Main ya que no cumple las expectativas de un servidor long o Medium.

hexed nimbus
frosty grail
#

still banned what

raven mist
#

Please make a ticket and we'll check it out

quartz sky
#

why the fuck do i get a ban i cant be told why i am banned

#

like gawd dayum this shit is annoying

gleaming hound
quartz sky
#

nope it doesnt

#

just says banned come to discord and in the end it says marc

gleaming hound
#

So you are banned in order to come to discord.

normal schooner
#

where can I report a cheater?

gleaming hound
#

You will need to speak to @toxic shard

gleaming hound
marble mantleBOT
#

Hey, @normal schooner

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

quartz sky
#

marc wont answer my messeges

#

this is some bullshit

#

sam

gleaming hound
quartz sky
#

yeah i texted him

#

but i think hes ghosting me

gleaming hound
#

If he doesn't respond try messaging another admin letting them know you was banned for come to discord and marcs name and he isn't responding

quartz sky
#

do u have any idea how long this could take

#

cuz i gotta go kill nakeds im missing my wipe come on man

gleaming hound
#

You wouldn't have been banned for no reason, you likely said something fucked up in chat

#

But it could be a plethora of things

quartz sky
#

it cant be im not toxic

#

im a nice transgender asian women

gleaming hound
#

I am sensing why you have been banned now

near halo
#

Hello guys, my friend has a issue with his Account on discord and hes got some problems with joining etc. can i connect a Admin to him quickly?

gleaming hound
near halo
#

@gleaming hound He cant join the discord and apparently banned in game i think

#

he just asked me if i could connect him to a helping hand

gleaming hound
near halo
#

since he cant join

gleaming hound
#

What does it say when he tries to join?

near halo
#

Ye idk can i connect you to him he will explain

gleaming hound
near halo
#

Its kinda annoying going from 2 chats back and forth can i just give you the @

gleaming hound
#

There isn't anything else I can really do, sorry.

near halo
#

@gleaming hound he says he bought a Steam account for other games and can prove it as well,

#

But the account he just got with the games has a lot of bans and got his Main account banned

marble mantleBOT
#

Hey, @winter fossil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

solemn hull
#

Can you guys look out player 7381265 On rustoria Us main He's cheating

marble mantleBOT
#

Hey, @solemn hull

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

quartz sky
#

Marc?

glad rivet
#

!appeal

marble mantleBOT
#

Hey, @glad rivet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quartz sky
#

@toxic shard lets talk

near halo
#

Can zou guys atleast check if MohammedMoney#8576 is banned it doesnt show whats going on

vagrant ginkgo
#

Hi can I talk to an admin there are bugs on our group base (we cant pickup indusrtial conveyor)

marble mantleBOT
#

Hey, @vagrant ginkgo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wispy dirge
onyx sorrel
#

I was hacked on my server

near halo
#

can you guys stop refusing to do your job and just message him?

#

cant join dc cant appeal

#

he will explain just add him please

#

jesus its taking you 1 minute to listen

#

please

candid peak
#

Guys thanks for banning the hacker on our team. But we didnt know we had one. We kicked hiom from our group, and are now awaiting unbans. I thought you guys did case-by-case for "playing with hacker"

raven mist
near halo
#

@raven mist How tho?

#

hes not on the discord because hes banned

raven mist
#

he can still dm a discord account?

near halo
#

for what reason ever it wont even show if its a error or a ban

#

dont you have it setup in a way to only get dms from same servers?

#

@raven mist would you listen to him for a sec

raven mist
#

No, they can dm me

near halo
#

awesome one sec

zealous pewter
#

where can i report players?

marble mantleBOT
#

Hey, @zealous pewter

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

timid yew
#

!appeal

marble mantleBOT
#

Hey, @timid yew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

timid yew
#

I haven't played this server for a long time, but it shows me playing with hackers

#

I don't understand

#

Last time, the server said I was evading the ban and mistakenly blocked me. I haven't played since I was unblocked, and now I've been doing this again since I came back

vernal hemlock
#

ay

#

us small is down anyone know when it gonna be back up

zealous quest
#

wheres my dedicated player role

vapid zephyr
#

if you have 2k hrs, you can leave your steam ID and if an admin is around they will add it

#

2k hrs on one server**

dark pollen
#

US small down?

vapid zephyr
#

believe so

#

admins are aware

dark pollen
#

thanks

noble terrace
#

small is booting!

brazen dew
#

!appeal

marble mantleBOT
#

Hey, @brazen dew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

austere harbor
#

hhi, a have a question, why bots and animal bugged?

fiery kraken
#

wym?

#

like they dont move? or attack

austere harbor
#

move

#

and scentifiques dont attack

fiery kraken
#

if so rustoria has it like that. dont ask me why but they do

austere harbor
#

the monument so bpring

#

boring*

fiery kraken
noble terrace
#

AI stalls are a big contributing factor re: server crashes

austere harbor
#

ok ty

noble terrace
#

so theyre turned off to prevent said crashes

fiery kraken
#

yeah what she said

noble terrace
#

It's a Rust/game issue unfortunately

austere harbor
#

Thank you, I was saying it more than anything because anyone with a rock can go to the monuments and kill bots and equip themselves, besides there is no feedback from the monuments at the time of counter raid xd

noble terrace
#

I understand, and I know it's not ideal

jolly heath
#

hi

#

can someone help me i got timeout 3 times on rustoria eu med

drowsy saddle
#

Good job admins for your shit work, I got ban for cheating literally no reason. But ok, keep baning ppl like me because they are better.

#

Haha you are good at a game and you get ban

#

Your cheating system fking sucks

livid tapir
drowsy saddle
#

I got denied

livid tapir
#

Then don’t cheat

drowsy saddle
#

Haha

#

Another idiot

livid tapir
drowsy saddle
#

Like 60

#

Or 80

livid tapir
#

Fantastic, the 60hr player gets banned for cheating

#

You’re bricked

drowsy saddle
#

What?

livid tapir
#

Give up

drowsy saddle
#

Bro for my fking life

#

I didn’t cheat

livid tapir
#

Shut up loser

drowsy saddle
#

Haha 1v1 me

vapid zephyr
#

guys

livid tapir
#

The 80hr cheater? I’m ok

vapid zephyr
#

this is the support channel

#

not the place for conversation

livid tapir
#

Aware

vapid zephyr
livid tapir
#

Thanks for this notice

warm cobalt
#

hi this server has a vac bannd?

drowsy saddle
#

Bro your life fking sucks

vapid zephyr
drowsy saddle
#

You can’t be good at a game

livid tapir
#

Find some better shit to do

warm cobalt
#

cuz i got bannd in mw ll soo some server bannd me if i join and i text mw ll for what resone the ban me

vapid zephyr
#

we only use rust EAC bans for decisions

#

we do not take vac bans into account at all

warm cobalt
#

kk

#

tyy

vapid zephyr
timid yew
#

I would like to appeal

#

My reason for being banned is to play with hackers

vapid zephyr
marble mantleBOT
#

Hey, @timid yew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

timid yew
#

I tried, but it didn't work. It seems like I haven't dealt with it yet

vapid zephyr
#

the 2nd option

timid yew
#

ok

#

I'll try again

#

Thanks

vapid zephyr
tiny sage
#

we are all fucking tired of eu main crashing

#

PLEASE FIX THIS IT IS ACTUALLY ANNOYING

#

it crashed again

vagrant spear
#

eu main hourly crash is here

#

15 minute break once an hour

vapid zephyr
#

crashed again just now?

vagrant spear
#

ye

tiny sage
#

YES

vapid zephyr
#

admins are aware

#

working on it now

vagrant spear
#

what about a permanent fix?

tiny sage
vagrant spear
#

maybe just change hosting service

quick shadow
#

think tooo

vapid zephyr
tiny sage
#

6*

vagrant spear
#

tbh i cant count more than 3

#

but that's a lot so if ur server crashes more than i can count id worry

tiny sage
#

it happened 6 times tday

timid yew
#

/Why doesn't my appeal page have any interactive buttons

toxic shard
#

You most certainly use a web browser that alter the page

near halo
#

when will eu main come online

noble terrace
#

its booting

near halo
#

will i move in que

#

when server opens more slots

noble terrace
marble mantleBOT
#

Hey, @near halo

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

gusty cave
#

why i was banned even though i didn't play with cheats

marble mantleBOT
#

Hey, @gusty cave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sterile shoal
#

!Appeal

marble mantleBOT
#

Hey, @sterile shoal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dark zealot
#

Can't connect to EU medium. Can't see it in list and cant see it in friend list, can't even ping the ip. Vpn works fine but I literally live in US. Any possible solution / suggestion? TYSM!

ocean thistle
dark zealot
#

been trying. Doesnt take me anywhere - no connect.

#

I can apply vpn and that gets me to the server but I would really like to play with something less than 180 ping

calm lynx
#

hey we have a possible cheater on rustoria US small, 6 of us including people not on our team have called out doomsday and stormy for cheating. they pre fired every fight. knew where we where when sneaking all the time. knew were our base was even though they had no idea where we lived. if you could reach out to me and look more into it that would be awsome. i jujst wanna know if they are or not

#

also had both there profiles private and would not turn them on

marble mantleBOT
#

Hey, @dark zealot

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

#

Hey, @calm lynx

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

calm lynx
#

thank you

shy yew
#

how do i place a mining quarry

hexed nimbus
prime gazelle
#

need help on this server there are like 3 cheaters just fucking w me

lyric basalt
marble mantleBOT
#

Hey, @prime gazelle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

rich willow
#

hello this guy is cheating please ban
delete your home, it comes with another account and it is set up again

marble mantleBOT
#

Hey, @rich willow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wide oasis
#

!appeal

marble mantleBOT
#

Hey, @wide oasis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wide oasis
#

@lyric basalt

#

@plucky bough

#

can you help me with a server ban
i did the appeal but it says "you dont seem to be banned" but i cant get into the server it says "banned: hacking"

wide oasis
#

ok

summer dock
#

appeal

#

76561199147988832 vpn ban twice

#

!Appeal

marble mantleBOT
#

Hey, @summer dock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tired phoenix
#

Hello administrator, My friend have been hacked and banned. I think this is a VPN problem. Please help him with steam ID: 76561199151432440

near halo
#

I do not know English so I write through a translator. The situation is this: I'm not in the city and I play through mobile traffic distribution, during the day I played more or less playable ping. I went to US medium at night and because of the ping I couldn't wake up, poked all the keys and the sign "Disconnected: Banned: Cheating" pops up. some mistake and started to log in again, then I went to other Rustoria servers and saw that I was banned on almost all servers.

#

I hope you can help me sort out this situation. Bought Rust a week ago to play Rustoria

lyric basalt
near halo
wide oasis
#

where will i see a message from @lyric basalt

lyric basalt
marble mantleBOT
#

Hey, @wide oasis

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

queen pulsar
#

guys i dont understand how bad eu small is its fucking heli stuck evrytime and bradly stack and u time out and disconnect all the time bro its crazy how bad that server has become

#

we lose like 10 ak kits and 80k wood due to server fucking shit server

wide oasis
#

skill issue

queen pulsar
#

XD

#

we disconnect all the time to time out and just nothing it just leaves

wide oasis
#

ive never even seen 10 aks

queen pulsar
#

hahaha

wide oasis
#

solo/duo]

queen pulsar
#

why they dont respond

wide oasis
#

idk

queen pulsar
#

im solo

wide oasis
#

i get banned for hacking and im ass

queen pulsar
#

r u hacking

wide oasis
#

no

#

i got banned for playing with a hacker and my only other teammate didnt get banned

slow lake
#

Hello I need help yesterday when trying to enter the server I voted the server tells me DISDconect: BANNING HAKING

wide oasis
#

bruh why they ban us for no reasaon

thin plover
#

just appeal

slow lake
#

THANKS

cosmic timber
#

How do I contact the administration about cheaters?

slow lake
marble mantleBOT
#

Hey, @cosmic timber

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
lyric basalt
scenic void
#

ticket

slow lake
lyric basalt
marble mantleBOT
#

Hey, @scenic void

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fleet scarab
#

Made a ticket, got denied for Ban Evading & Multiple EAC bans, when I have 1 eac and 1 vac ban, my eac ban is 610 days ago and my vac ban is 432 days ago, I made the ticket when my second game ban was over a year since that is your policy. I also Have FULL proof of my 2nd ban being hacked.

#

Can anyone help?

marble mantleBOT
dry forum
#

VPN BAN 76561198810990057@drowsy maple

serene zinc
#

@drowsy maple Hello admin my friend vpnban too 76561198810990057

fiery zenith
#

vpn ban 76561199147988832

normal perch
#

have admin on?

thin plover
normal perch
#

i join server hacking ban

#

i think this is vpn ban

thin plover
brave torrent
#

Hello dear administrator, I have been banned for teaming up with hackers, but I don't know who the damn hacker is. I want to know who the damn hacker is. Could you please help me

rocky loom
#

i need help blz

brave torrent
#

!ticket

marble mantleBOT
#

Hey, @brave torrent

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

brave torrent
#

!appeal

marble mantleBOT
#

Hey, @brave torrent

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thin plover
brave torrent
#

@thin ploverBrother, do you know how I can tell who a hacker is

#

@drowsy mapleHello dear administrator, I have been banned for teaming up with hackers, but I don't know who the damn hacker is. I want to know who the damn hacker is. Could you please help me

hushed scroll
#

do sharks spawn here?

brave torrent
#

sorry

#

But I really want to know who the damn hacker is

#

This is mine steam ID:76561199365267541

brave torrent
thin plover
#

see who get the banned : hacking

brave torrent
#

Sincere thanks

thin plover
brave torrent
brave torrent
#

ok Thank you

#

I have already sent a private message to the administrator, waiting for a reply

brave torrent
thin plover
#

no problem

warm moss
#

@brave torrent how did you figure out the admin

brave torrent
warm moss
#

how did you find out who banned u

vapid zephyr
#

You don’t

#

I’ve already told you

warm moss
#

how tf did he find it out

vapid zephyr
#

He’s just pinging any admin

#

He’s banned for playing with hacker

#

No admin name in the ban

lone roost
#

okay its been a day and a half im not realy mad about it, im just wondering if anyone has an eta on luke

#

dam dude you played with a hecker

brave torrent
brave torrent
lone roost
#

@brave torrent why didi you pla with a hacker

vapid zephyr
#

Only the reason you got banned for

brave torrent
#

I didn't know he was a hacker

vapid zephyr
vapid zephyr
lone roost
#

like not lie

brave torrent
#

I just want to know who the damn hacker is

vapid zephyr
#

So I’d guess soon, although I don’t know if Luke has something going on, etc

brave torrent
#

Okay, thank you

vapid zephyr
#

Like a day or two

barren plank
#

admin lets talk

vapid zephyr
#

?

barren plank
#

association

#

explain this situation

ivory pike
#

Can i make a ticket

barren plank
#

am i suppose to report every new person we put in a group how is it even our fault some guy cheats

vapid zephyr
marble mantleBOT
#

Hey, @ivory pike

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sturdy briar
#

!ticket

marble mantleBOT
#

Hey, @sturdy briar

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
barren plank
#

i am aware but thats another man

#

im not him i cant act for him

vapid zephyr
barren plank
#

im not at all responsible for what another person does tbh thats the problem

#

i dont want to play with cheaters but theres literally 0 way of not having a guy switch on cheats when ur sleeping

vapid zephyr
marble mantleBOT
#

Hey, @barren plank

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

barren plank
#

i already submited

vapid zephyr
barren plank
#

im just saying my wipes over to something not even my fault

marble mantleBOT
#

Hey, @ivory pike

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

barren plank
#

theres 0 way of controlling someone

#

i cant make someone not cheat

vapid zephyr
ivory pike
#

i have a screenshot of combatlog

vapid zephyr
#

Don’t know what to tell you

vapid zephyr
#

We don’t do reports over discord

ivory pike
#

yea but where do i send the combatlog

#

hes not gonna get banned then wtf

barren plank
#

thats never my intention, we dont recruit cheatersLOL we got an eu guy to be on when we are off like what

vapid zephyr
barren plank
#

you can test and test and test nothing matters they hide it and i take the weight

vapid zephyr
#

Just upload the picture to imgur***

ivory pike
vapid zephyr
barren plank
#

we recruited him out of a village, we raided him or something

vapid zephyr
#

Just be weary of who you play with

barren plank
#

thats literally impossible

vapid zephyr
#

If you play with hacker, you will get association banned

vapid zephyr
barren plank
#

i dont want to play with hackers, but like i said theres 0 way i know hes cheating or not literally

vapid zephyr
#

It’s possible 😄

barren plank
#

he sucked i went to bed and i wake up to an assosciation ban

#

like sorry? idk

vapid zephyr
#

I’m not an admin

barren plank
#

i think you are

vapid zephyr
#

All I can do is explain and tell you to appeal

#

If you’ve done that, just wait for an answe

barren plank
#

you have to understand my position though

vapid zephyr
#

I dunno, I’ve played for years, not a single ban

barren plank
#

ill pester you to check everyone who joins my clan so i dont get another game ban that ok?

vapid zephyr
#

All I can say

barren plank
#

cause i want to actually play the game

vapid zephyr
#

Not up to me

#

Since I’m not an admin

barren plank
#

whos is it

vapid zephyr
#

Well, you first

barren plank
#

yea my bad i cant mind control yet

vapid zephyr
#

Then if you think they are cheating, report them

barren plank
#

i didnt think they were cheating cause he sucked

vapid zephyr
#

Just wait for an answer to your appeal eh?

#

Appreciate it Okay

barren plank
#

well what appeal is there to be had

#

its gl too bad response?

#

try not to have someone backstab you somehow

#

like

barren plank
fiery zenith
#

vpn ban 76561199147988832

brave torrent
#

saul?

brave torrent
vapid zephyr
#

Vpn

vapid zephyr
marble mantleBOT
#

Hey, @fiery zenith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sick shoal
#

Can i get someone to look at a clip of a cheater??

vapid zephyr
marble mantleBOT
#

Hey, @sick shoal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sick shoal
#

how long does it normally take for them to get it to where they can see my clip or can i attach it

dim gale
#

@vapid zephyr is luke awake?

vapid zephyr
#

And copy the link

vapid zephyr
#

It’s like 4 am for him afaik

#

So I would guess no :/

dim gale
#

Well let me ask you something, refunds how are they performed.

vapid zephyr
#

Well you would make a payment support ticket to see if you are available eligible

rotund kindle
#

/ticket

marble mantleBOT
#

Hey, @rotund kindle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

Not charging back

#

As thats a ban

dim gale
#

As your seemingly aware. If im elegible lets say for a refund, and withdraw the chargeback will I get my refund?

#

@vapid zephyr

jovial oriole
#

i submitted a ticket the swamp clan on us 3x no bp is aimbotting

vapid zephyr
#

Due to payment information which is sensitive and that sort of thing, only select people deal with these type of issues

#

All I can really help you with is to direct you over there for help 👍

dim gale
#

@vapid zephyr Since me and him are in different time zones, its hard for me to reach him again, but as you said you cant do much. I perfectly understand. Thank you.

vapid zephyr
jovial oriole
#

are there any admins to take the ticket cause swamp is clan is pissing a lot of people off

near halo
#

yo

#

i needa talk to a admin

sterile shoal
#

/apeall

#

/apeall

#

/apeal

#

bruh

vapid zephyr
#

!appeal

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sterile shoal
#

!appeal

marble mantleBOT
#

Hey, @sterile shoal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

💀

tribal timber
#

yo hokae

sterile shoal
#

ahhhh im to high for this

vapid zephyr
tribal timber
#

i made a ticket son

#

hop on and deal with this shit for me

vapid zephyr
#

am not an admin

tribal timber
#

not any on?

#

or they all sleepy

fiery kraken
#

they are mostly sleepy at night time but someone will get to you shorty

brazen laurel
#

I was banned from rustoria for not being in the discord server

#

What the fuck

#

@lilac nova come talk to me bitch on why you admin abuse banned me

brazen laurel
#

i am in it

knotty crest
#

yo i got a clip of a blatant cheater

thin plover
marble mantleBOT
#

Hey, @knotty crest

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

knotty crest
#

ok ty

#

bouta make a ticket, have a clip as well

thin plover
knotty crest
#

ok

#

made a ticket

shrewd storm
#

!appeal

marble mantleBOT
#

Hey, @shrewd storm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vernal hemlock
#

admin

near halo
vernal hemlock
#

what happens to cheater bases on servers, do they get their bases rocketed? lmk

stiff widget
vernal hemlock
#

got it

scarlet prawn
#

!appeal

marble mantleBOT
#

Hey, @scarlet prawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

scarlet prawn
#

I hit the server, played for 45 minutes and got banned for racism

elfin barn
stiff widget
alpine fog
#

hello i was banned by dale this is the second server ive joined and it told me to come here

#

there was no reason on why i was banned

#

anyone know why?

ripe lance
#

!appeal

marble mantleBOT
#

Hey, @ripe lance

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

low spire
#

eu maın

#

down

tiny sage
#

eu main crashed

low spire
#

again again again everyday

tiny sage
#

just get used to it and hope it doesnt affect your gameplay that much

low spire
#

is there anyone

tiny sage
#

wait until it comes online again it takes 3 or 4 minutes

alpine fog
#

@drowsy maple sorry if im bothering you but i was banned by you for no reason

#

right when i spawned in on the beach

marble mantleBOT
#

:ok_hand: channel locked by @hoppel

marble mantleBOT
#

:ok_hand: channel unlocked by @hoppel

keen forge
#

whats world record for most scrap acquired on any rustoria server

#

or rust overall for official servers if anyone knows

forest axle
#

Mind if i ask, does anyone else have the problem that Steam-Overlay can not be disabled even tho its disabled since the Steamupdate? Its causing FPS Issues to me like crazy, i unchecked the box and its still sadly there..

sterile shoal
#

hey admin how can i check my old ticket

#

i got unbanned but i cant see the ticket anywhere

karmic totem
#

ok hello there MODS i just got banned for using vpn it says banned : hacking but i have never used any hacks neither i have any on my pc

#

can someone please try to unban me its my last day having vip i dont want to waste it :C

robust crater
#

how to get verified to play in verified arenas?

ocean thistle
#

Not the place for this

marble mantleBOT
#

Hey, @karmic totem

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

#

Hey, @robust crater

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

ancient dune
#

yeah don't ping 100+ staff members

long oak
#

ok sorry

ancient dune
#

in any case, what do you need help with?

long oak
#

I am streaming and full cheat is stream sniping me

#

at eu main server

ancient dune
marble mantleBOT
#

Hey, @long oak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

long oak
ancient dune
#

if you make a ticket there it will be looked into as soon as possible:))

long oak
sterile shoal
#

hey admin how can i check my old ticket
i got unbanned but i cant see the ticket anywhere

ancient dune
sterile shoal
#

@ancient dune ?

ancient dune
sterile shoal
#

just so i can show my team and they think im evading

#

and other people since i stream

marble mantleBOT
#

Hey, @ancient dune

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

blissful herald
lilac holly
#

!wipe

marble mantleBOT
#

Hey, @lilac holly

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

long oak
ancient dune
long oak
#

But he took too much loot from me

idle hollow
#

Yes oat is the best support

karmic totem
#

i would really appreciate it if you could look into it since its the last day having it :C

marble mantleBOT
karmic totem
#

here you are ❤️

ancient dune
karmic totem
#

yes please :3

#

thanks alot

haughty canopy
#

how do u get donator role

idle hollow
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

haughty canopy
idle hollow
#

Have you linked your discord?

ancient dune
haughty canopy
haughty canopy
ancient dune
haughty canopy
#

yh

ancient dune
#

hrmm strange

#

if you do end up getting vip again and no role appears let me know and I'll look into it

haughty canopy
#

probably will for force

blazing lodge
#

it s not working

ancient dune
near halo
#

how can i apply for being banned "teaming with a cheater"

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

"YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN."

#

it wont let me do it

ancient dune
#

do as the message says and wait 5-10 minutes

#

if it doesn't allow you appeal as a mute appeal and specify it is a ban appeal

sonic crow
#

cheater got banned but yall arent banning his team lmfao

marble mantleBOT
#

Hey, @sonic crow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
sonic crow
#

who r u

near halo
#

GoodGamingChair

sonic crow
#

ur not apart of this

#

dif group i think

near halo
#

👍

sonic crow
#

these kids had a cheater that wasnt on team UI so admins arent doing anything about his team lmao

sonic crow
#

ive made multiple the admin that banned the cheater isnt responding and got off med

near halo
#

Hey @ancient dune is it normal that a admin just bans instead of Script checks or pc checks or sum like that?
Because 4 people in chat accused me of scripting then a admin said "banning him" and then my whole team got banned for saying "teaming with a cheater" like bro its no fun, we invested 30 hours on that server

quick shadow
#

@ancient dune

#

bro

#

any admins can check maybe fast oil heavy bots are stuck they are not coming

marble mantleBOT
quick shadow
#

@blissful herald

blissful herald
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thats why they might not move

modern moat
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no

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bro the transport heli is not moving the heavy scientist wouldnt be able to come to oil

quick shadow
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@blissful herald when it will be online

formal scroll
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hi guys i just joined rustoria for the first time in forever like im talking 6 months easy and it says Banned: Ban Evasion, i have never done anything to warrant a ban and im terribly confused as to why this has happened. Any thoughts?