#support

1 messages · Page 245 of 1

vapid zephyr
#

come back once the decision to the temp ban get decided

rocky cedar
#

how are things decided?

vapid zephyr
#

and hoppel said they will personally deal with it

hardy sandal
#

a different one clearly.

fossil igloo
hardy sandal
#

💀

rocky cedar
#

like how do you guys go about making this decisions? i am not being hostile btw im genuinely asking

rocky cedar
#

?? im confused

vapid zephyr
#

your teammate is banned by EAC, therefore, you are banned for associating with a cheater

#

if they be unbanned, you most likely will aswell

#

but for now, you have to wait until their temp ban runs out

#

I know its not what you want to hear, but its the answer youve gotten from about 6 people now

hollow parcel
#

But hes not EAC banned

vapid zephyr
#

anyways

#

you know the answer, its done deal for now, wait for the temp ban to run out, and come back then

hollow parcel
#

you want us to wait a whole week

misty scroll
#

Yes

hollow parcel
#

we have put countless hours into the server just to get banned because an admin thinks a guy is cheating

misty scroll
#

That's how it works yeah

hollow parcel
#

with 0 proof

#

off of just a hunch

misty scroll
#

Yeah no, you just aren't able to see what we see

#

So from your perspective it may look like that

rare escarp
#

Will I get an extension on my vip

ember tartan
#

I'm sorry but Schaadt I understand where you're coming from, but still looking at it from your point of view saying that just because someone is relativaly good at a game doesn't mean they're cheating.

misty scroll
#

Not up to me

misty scroll
ember tartan
brazen valve
#

@ember tartan I promise you you dont have nearly what we have in our base when we got banned'

rocky cedar
#

bronny nobody is asking u

brazen valve
#

I love loot too, it stings. But its going to be okay 🙂

hardy sandal
ember tartan
#

Also other admins are being rather "unproffessional" and spreading false truth such as, "he has an EAC ban" which is untrue and has been proven

hardy sandal
#

multiple admins already gave you an answer.

misty scroll
brazen valve
#

@ember tartan ur friend is lying to you and he's blatantly cheating

ember tartan
#

That's what we've told by hopple, honest.

rare escarp
#

Another question for admins I don’t have my steam I’d because I’m on my phone and I made a ticket will the ticket not be looked into because I didn’t follow the order

misty scroll
#

Bruh look at the account for a start

hollow parcel
#

you dont have to show just tell us what was so suspicious that got him banned

misty scroll
#

That should be a red flag

fossil igloo
rare escarp
brazen valve
#

bag me

slow birch
ember tartan
slow birch
#

If they can deal with the issue without then they wil

brazen valve
#

hoppel unbanned us @rare escarp dw about it

#

loading in now.

rare escarp
#

Actually

brazen valve
#

no kid

hollow parcel
brazen valve
#

we gotta wait the 3 days

rare escarp
#

Blue balled

brazen valve
#

i thought they got rid of that ngl

hollow parcel
#

you dont have to show just tell us what was so suspicious that got him banned

brazen valve
#

no one gets temped anymore

rare escarp
#

In all 13k of my hrs I’ve never been associated banned

brazen valve
#

factual

#

get alistair on the phone NOW

ember tartan
#

Also I understand you use hours as a counter argument but hours do not disprove skill. Just because someone has low hours doesn not mean that they cannot be half decent, especially since we're playing with him and "teaching" him per-say

rare escarp
#

It’s good tho I guess if my vip gets extended

brazen valve
#

@rare escarp moose biweekly tomor?

rare escarp
#

Rust didn’t want us controlling our area anymore

fossil igloo
ember tartan
#

Game sense can be taught, and spray can be learned. Just because they're able to hold themselves well does not mean they're cheating.

rare escarp
misty scroll
vapid zephyr
ember tartan
brazen valve
#

but its new recoil hoppel he can beam

ember tartan
slow birch
#

And we all know 3 hours on rust you might just make it off the beach for the first time

brazen valve
#

It took me 3k hours before i touched my first ak

vapid zephyr
hollow parcel
misty scroll
#

?

hollow parcel
#

you guys said my friend is EAC banned but he isnt

fossil igloo
#

who said that

misty scroll
#

I never said that

fossil igloo
#

are you lost

slow birch
#

Who said your friend is EAC banned

brazen valve
#

nah they were takling about us @hollow parcel

#

it was hoake thinkign you were with us

rare escarp
#

Well GG fun wipe I’ll see you guys next wipe 😉 better pray you don’t go launch 🙏

ember tartan
#

Also EAC bans aren't "temp bans" he is still able to play on other servers, EAC is permanent but you guys are stating it's temporary.

brazen valve
#

good god

misty scroll
#

EAC bans can be temporary

fossil igloo
brazen valve
#

tell that to my best friend @ember tartan

#

hes crying, and his girl jsut left him.

hollow parcel
rare escarp
ember tartan
#

It's stated on the official FacePunch website.......

rocky cedar
brazen valve
#

@rocky cedar Sometimes EAC temp bans accounts to look into further if they get reported or have weird kds

fossil igloo
#

thats it

#

im over it

rare escarp
#

^

brazen valve
#

a temp ban wont show up as gb on profile

raven mist
#

If its not showing on the profile its a temp

#

Yah

ember tartan
rocky cedar
#

then why does the website say ALL EAC bans are perm???

brazen valve
#

what @raven mist you know a lot about bans, are you a hacker??

slow birch
#

Tiger1 is 100% not EAC banned he is banned from Rustoria you are confused as there is two group in converstation right now. The one that is not you has a Temp EAC ban in the group

ember tartan
#

Officially and stated by FacePunch

raven mist
rare escarp
#

You can simply have a EAC temp ban just from losers spam f7ing

ember tartan
brazen valve
#

true dat 3up

ember tartan
#

Do ya'll get payed to be bum ass admins?

brazen valve
#

Oh hell nah

fossil igloo
#

!mute @ember tartan 7d banned in game

marble mantleBOT
#

:ok_hand: temp-muted adenfromak#0 for 7 days (banned in game)

misty scroll
rocky cedar
raven mist
fossil igloo
#

!mute @rocky cedar 7d banned in game

marble mantleBOT
#

:ok_hand: temp-muted 3l1as.#0 for 7 days (banned in game)

brazen valve
#

Unlucky.

brazen valve
#

Me and Godly are chill dont have to do that to us pls begging

hollow parcel
#

lol

rare escarp
#

all good all good

brazen valve
#

Why did stan yell at me @rare escarp

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He's never done that before

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I get that I lost the ak but still

raven mist
hollow parcel
#

So people jsut get muted for asking questions and laughing? Great admins 👍

rare escarp
#

He was mad wipe was not a joke till it became a joke because of a ban

fossil igloo
#

No they get muted for being ignorant, and there is no reason to type in here while being banned, go through appeals and thats it

rare escarp
#

Wait one more question

brazen valve
#

shut up godly are loot is gone

#

is done they dont care about the backbone of rust anymore

hollow parcel
rare escarp
#

Say I give my base to someone will they get banned for association because of typing it code

brazen valve
#

nah godly i asked alr

#

give it to mario or some1

rare escarp
#

I am

brazen valve
#

tell him to bag me in the morning

fossil igloo
#

Use that 100$ to buy an account that has more than 0h to make it believable next time

brazen valve
#

give me a bed actually

rare escarp
#

We still banned wym

brazen valve
#

wrong discord my bad

#

kidding holy take a joke buddy

brazen valve
#

the hours

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the account

rare escarp
#

Buddys first time evading or something

#

Jokes jokes

brazen valve
#

jokes holy

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I don't condone ban evading and I don't condone cheating

hollow parcel
#

bro deleted his message 💀

#

So apparently us as players who're asking questions as well as proof about our bans in the #support channel means we're ignorant. Whilst we're being met with ignorant and thin skinned admins who are denying the fact that there is no proof supporting claims that say the ban is true.

brazen valve
#

bro thinks hes in a movie or sum

#

you aint the main character buddy

hollow parcel
#

I am

brazen valve
#

@slow birch I say we get this guy out of the discord. He's pushing my buttons

slow birch
boreal nacelle
#

/report

marble mantleBOT
#

Hey, @boreal nacelle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hollow parcel
hardy sandal
#

@dry pier

marble mantleBOT
#

:ok_hand: temp-muted OG Fishezz#6935 for 7 days (Banned in game)

hardy sandal
#

!ticket

marble mantleBOT
#

Hey, @hardy sandal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

delicate bobcat
#

Why was my friend banned for asking something so simple

brazen valve
#

Disrespectufl, not listening @delicate bobcat

raven mist
brazen valve
#

my b

raven mist
delicate bobcat
#

Where can I find the Rustoria policy for myself and my friend?

#

bronny dick riding the admins fr

brazen valve
#

Actually genuine question not trolling anymore. Is ther anyway to expedite the 3 day temp ban via EAC website or nah. never knew

fossil igloo
#

!mute @delicate bobcat Banned in game

marble mantleBOT
#

:ok_hand: muted Tiger1#6967 (Banned in game)

slow birch
brazen valve
#

Got it. And if we had a friend preserve the base for 3 days @slow birch and we get unbanned. All is good right?

#

No issues with that?

#

Medium typically gets more lit over time, thats why I'm askin

slow birch
#

No issues there

brazen valve
#

Dope dope.

#

thanks

slow birch
#

There will be issues if one of you evades it but I don't get that feeling

brazen valve
#

Yeah never going to risk the perm lol

#

(I have a static ip)

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that was a joke sorry

slow birch
#

Wise

grim iris
#

If a hacker get ban and he give the code to he friend to take de base this is good pr he cant?

smoky scaffold
#

ask @fossil igloo but to be safe for now prolly not

elfin barn
#

@vocal vale what's your steamid

vocal vale
elfin barn
#

Did you try again to connect? Does it work?

vocal vale
smoky coyote
#

can i have some help

chilly siren
modern forge
#

no way chat moderators mute me for remind a pedo abt the things he said

#

play rustoria guys we support pedos and rapist ;DDD

timber owl
#

hi

#

any staff?

ocean thistle
modern forge
#

may i ask what the reason tho

ocean thistle
modern forge
#

im not banned im muted

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but i may be getting banned the 3rd time for this dumb reason

ocean thistle
#

You can select server muted

modern forge
#

my bad

#

it says appeal denied reach to nuclear

quartz linden
#

Report

marble mantleBOT
#

Hey, @quartz linden

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

modern forge
#

leave it like dat im going on warbandits

hexed nimbus
modern forge
#

no but this was a long time ago

#

got banned by him

#

and now everytime i want to make appeal he said appeal denied

hexed nimbus
#

If it’s denied it’s denied I guess

noble terrace
shy drift
#

@noble terrace help

hexed nimbus
#

👆

modern forge
#

its okay il switch to warbandits

#

aint playing on this anymore

shy drift
#

Sonh cheater

hexed nimbus
marble mantleBOT
#

Hey, @shy drift

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

shy drift
#

ban him

quartz linden
#

Hello report hacker I’d 76561199471983283

noble terrace
hexed nimbus
marble mantleBOT
#

Hey, @quartz linden

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

shy drift
#

thx

#

sent a ticket

#

ban him

rain dragon
#

I'm banned from VPN. I need help

fossil spade
#

Can i use virtual box for my alt account and not get banned on rustoria or rust?

wicked bluff
#

i need help

ocean thistle
hardy nebula
#

Hello!!! I was banned from your server due to Hack even though I didn't hack or do anything. Ready to be tested

marble mantleBOT
#

Hey, @hardy nebula

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hardy nebula
#

It says to me that I have no ban!

hardy nebula
rain dragon
#

I'm banned from VPN. I need help

lyric basalt
#

Appeal as a mute please heartoria

covert plinth
#

Can you only report players with f7 or do you have a discord command?

nova escarp
#

any admins can tell me how is there a clan that got banned 8 times for cheats and still playing on 10x eu? hes making new accaunts every time and my ticket says he didnt get banned for cheats its getting out of hand at this point

noble terrace
marble mantleBOT
#

Hey, @covert plinth

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
blissful urchin
#

I got banned for "playing with hacker" and my one and only teammate isnt touched!? is this a mistake?

#

I put in an apeal aswell

marble mantleBOT
blissful urchin
drowsy maple
drowsy maple
blissful urchin
#

i can even dm u a pic of my task manager

nova escarp
#

its 668 he just typed in chat with a name 667 so im guessing thats hes new accaunt

#

i seen them get banned like 10x in a row at this point

noble terrace
nova escarp
#

like i heard if u get banned for playing with cheaters multiple time it increases to like a month and stuff

noble terrace
#

If it's an actual ban, yes

nova escarp
#

like almost every wipe they getting banned for cheats

noble terrace
nova escarp
#

and they said they got banned for vpn and not cheating

#

but it says cheating so i dont think its vpn

noble terrace
#

It will have a legit ban message but the ban itself is not connected to their account

nova escarp
noble terrace
#

Correct

#

It won't say VPN

nova escarp
#

it says he got banned for cheats and he tried joining again it said it again

#

but when i made a ticket about it it said vpn or someshit im really confused now

noble terrace
#

Yep, it will kick them every time they try to join on the same VPN

#

So imagine someone is using a VPN and then cheat while using it. Every player that tries to connect to that same VPN will then get kicked for "hacking"

noble terrace
#

That's what we mean when we say it's a VPN issue

noble terrace
#

If it's an actual ban, you'll see the team get banned for playing with hacker

nova escarp
#

oh alright well that explains but he got a new accaunt now

blissful urchin
noble terrace
raven mist
near halo
#

@noble terrace

noble terrace
blissful urchin
noble terrace
oblique tusk
#

!support

#

!appeal

marble mantleBOT
#

Hey, @oblique tusk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fiery zenith
#

@blissful heraldHello, you asked me to meet you on discord

#

@blissful heraldI added you as a friend

winged brook
#

Rlly cringe

#

never donate again for this shit rustoria

#

dont donate guys its a scam

raven mist
#

Sup

sturdy oracle
#

What does this mean

raven mist
#

Dm @fossil igloo

arctic violet
#

Shenzyyy

#

r u here?

near halo
#

yo

#

ban this guy

noble terrace
marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tulip arrow
#

what does VIP on ue medium give u

drowsy maple
nova escarp
#

and a donator role on discord

sick edge
#

hello

dull timber
#

!appeal

#

!appeal

marble mantleBOT
#

Hey, @dull timber

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

late cosmos
#

hi

#

I need admin help, my 4 little stashes in the game have been taken, this is cheating

ocean thistle
light jackal
#

ineed help

#

it lets me join evrey other server but toria medium

ocean thistle
#

What error are you getting?

light jackal
#

is it down?

#

its just not letting me join it says connecyting

ocean thistle
light jackal
#

us

#

connection attempt failed

ocean thistle
light jackal
#

i was just on it and i can join any other server

worldly flame
#

I keep getting connection attempt failed on rustoria med

late cosmos
light jackal
#

same brandon

worldly flame
#

can connect to random modded servers

light jackal
#

same

worldly flame
#

I love rust

ocean thistle
#

@worldly flame @light jackal You may have to wait it out for steam to resolve itself... In the mean time can you guys make a ticket in #network-support-old ?

#

Someone may be able to help you there

worldly flame
#

its def steam

late cosmos
worldly flame
#

I had 700 scrap and no base yet and a sar

#

I love rust

light jackal
#

i can join any server besided rustoria

ocean thistle
late cosmos
#

What am I supposed to do

ocean thistle
#

It's difficult to say... I'm not an admin. A ticket will be the best way to get it investigated :)

late cosmos
#

ok

light jackal
#

dang man if i get raided rn

#

istg

ocean thistle
#

I hope not... I have one suggestion that CAN work

light jackal
#

yes

ocean thistle
#

try that

light jackal
#

its doing the same thing it would do when the servers down

#

is there a glitch for people

ocean thistle
#

it might be steam rate limiting

marble mantleBOT
#

Hey, @fresh snow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

light jackal
#

bro

#

i still cant join

#

i can join eu rustoria servers but not us

#

any help????

ocean thistle
carmine wolf
#

@ocean thistle please look at the private messages

#

admin help

near halo
#

WHY DID I GET BAN EVASION BANNED? IVE NEVER HAD AMOTHER ACCOUNT I GOT UNBANNED FOR PLAYING WITH HACKER BUT IT ENDED YESTERDAY

#

I JUST GOT MID FIGHT BANNED FOR BAN EVASION?

#

<@&274971100184576010>

noble terrace
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

it takes 1-3 business days

noble terrace
#

correct

near halo
#

this is a clear false ban cant just a admin check it out or tell me why the fuck did i get banned for ban evasion

noble terrace
#

probably because you're ban evading

near halo
#

IM NOT IVE never ever had another account

noble terrace
#

feel free to appeal ThumbsUporia

near halo
#

how can i ban evade if ive never had another account

near halo
#

i want admin to look at it and link me another banned account cuz fr

#

legit rebuild all night

lilac nova
#

I mean you can just file an appeal and wait

near halo
#

bro

noble terrace
#

this you?

near halo
#

yes

noble terrace
#

so then you know why you're ban evading

#

lol

near halo
#

???

#

thats the account that i got banned now for ban evading??????????

noble terrace
#

That is what it's called when you are banned from our servers on one account and play on a different account to get around your ban

near halo
#

i havent this is my only account?

noble terrace
#

bruh lmfao

near halo
#

the steam id u just posted is the same account i was playing just now??????

open wraith
#

IMAGINE BAN EVADING :DDDDD

noble terrace
#

nope sure wasn't

near halo
#

IT IS LMAO

noble terrace
#

it's not since it was banned 2 days ago

near halo
#

what are you saying

noble terrace
#

this is also you, correct?

#

even though you said this is you?

near halo
#

noo i posted for friend this 1 its not mine he was banned from rustoria cord i thought it was my account

noble terrace
#

Dude lol

#

You tried to evade your ban

near halo
#

lol?

noble terrace
#

You can submit an appeal

near halo
#

LMAO

noble terrace
#

You can appeal too kanisteri

open wraith
#

im very legit player never been banned

open wraith
#

im not banned for ban evading wdym i can appeal too?

snow nebula
#

I got banned for ban evading and my appeal got denied like what

#

Im not even evading a ban I just got this pc

open wraith
#

how long does playing with ban evader ban last or is it perm?

open wraith
#

how can i now my situation

#

first time getting this ban

noble terrace
open wraith
#

oh ok

#

i will appeal then

#

!appeal

marble mantleBOT
#

Hey, @open wraith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

open wraith
quasi geyser
#

hello need help with high ping on rustoria servers

#

PLDT ISP Philippines

#

its 12 am still high ping

last spruce
#

Ping is based of your location to the server and internet provider

#

For example if using satilite internet your ping will be 700 or more

#

And if your in Philippines and trying to connect to us server youll have a higher ping

stiff widget
quasi geyser
#

thank you!

#

im connecting in sea main

last spruce
#

Oh yeah then network support

quasi geyser
#

pings been terrible lately im hoping its not on my end hehe 🙂

near halo
#

I already linked my steam account on the website, I left and rejoined and it still says that I have to connect my steam account in order to use /shop.

gritty maple
#

!ticket

marble mantleBOT
#

Hey, @gritty maple

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

carmine vessel
#

@noble terrace My ban doesn't seem permanent
:DDD

#

im playing back

#

just changing the ip and name worked for me 😄

gritty maple
#

i am get banned for vpn i cant load in 76561198253819132

#

pls help me

marble mantleBOT
#

Hey, @gritty maple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

last spruce
noble terrace
carmine vessel
#

i don't play with them

#

only solo

noble terrace
#

Like you fully understand that right

near halo
#

can someone look at my ticket?

carmine vessel
#

if you catch it you will be banned

noble terrace
last spruce
#

XD I was trying to not say anything

carmine vessel
last spruce
#

Was gonna let him snitch on him self

noble terrace
# carmine vessel 🙂

Honestly I would have revisited your original ban in 6 months, but now that's unfortunately not going to happen.

raven mist
#

Catch him and ban his friends aswell MonkaThumbsUp

last spruce
gritty maple
#

i just help my friend for vpn banned i cant login his steam for ticket

carmine vessel
#

you didn't give me a chance 😄

raven mist
#

Lets see how many accounts you’re able to buy

#

Lets play a game MonkaThumbsUp

gritty maple
#

@noble terrace Can you help me solve his problem?

noble terrace
#

He underestimates how good we are at this Shenzy

carmine vessel
#

my dad arabic

last spruce
#

Let the games being roo4Slam

noble terrace
carmine vessel
gritty maple
#

76561198253819132

#

Thank u so much 🙂

#

@carmine vessel ur eu medium?

carmine vessel
#

yes

gritty maple
#

me too lol

carmine vessel
#

they banned me unnecessarily but i still play

#

I didn't even open a cheat, my friend, if they took such precautions against cheats, Rustoria would be a nice place 😄

vagrant spear
#

Another week another ticket 🙂

gritty maple
#

😦

vagrant spear
#

can i get some help from any network specialist im tired of waiting 2/3 days every wipe to be able to play normally

crisp kestrel
#

Jyrcella can you tell me how did i cheated on EU small

noble terrace
#

It was very much deserved

vagrant spear
carmine vessel
#

I didn't even doxing

last spruce
#

Oh well normally just gotta wait

gritty maple
#

Has his account been repaired

noble terrace
carmine vessel
#

doxing is counted when you post a random person on your profile nice

gritty maple
#

thx

karmic warren
#

CHECK ban steam id76561199238981626 @noble terrace

marble mantleBOT
#

Hey, @karmic warren

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
crisp kestrel
#

Jyrcella

#

Tell me pls

noble terrace
gritty maple
#

@noble terrace I'm sorry to trouble you again, but it doesn't seem to have been fixed

noble terrace
karmic warren
#

I fell asleep playing and woke up to find that I had been banned by the server

crisp kestrel
#

Evasion and what does that mean?

gritty maple
#

ok i got try again

noble terrace
noble terrace
crisp kestrel
#

I asked If IS okay to play here and somone Said yes

noble terrace
#

Yours is not that old yet

#

So when it reaches 180 days, come back and we can talk about it again

last spruce
#

And has to be your only game ban

crisp kestrel
#

So when IT IS 180 days old i can play there again right?

last spruce
#

Once its 180 days old you can make a ticket here and has to be your only game ban

crisp kestrel
#

What if i have 2?

#

IS IT permanent?

last spruce
#

If have more then one at that time then it will possibly be permanently

#

It's be a question for when you make the ticket

crisp kestrel
#

Yeah but IS there a change u can have 2. And still play there?

noble terrace
#

If you have 3 game bans, you cannot play here

crisp kestrel
#

Fuck

stray sinew
#

Is there any plans to fix the scientists and animals on hardcore?

last spruce
#

Was coming to ask you jyrcella XD

crisp kestrel
#

IS there a change to refund The VIP what i bought 2 days ago?

last spruce
noble terrace
last spruce
#

^ there is where you can make a ticket

crisp kestrel
#

Cant understand The messages what i got from The payment support so r.i.p 10€

karmic warren
#

I queued more than 100 people to finally get into the server and was banned

#

Now I'm going to re-queue

crisp kestrel
#

IT is what it is

#

I have 1 More queation can i atleast play UKn?

noble terrace
raw echo
#

Is the administrator there? I was blocked by vpnban. Can you solve it?

crisp kestrel
#

Ok thx for help

raw echo
#

Excuse me, is the dear administrator there? I was blocked by vpnban and can help me solve it.

lyric basalt
marble mantleBOT
#

Hey, @raw echo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quick mist
#

admins

raw echo
#

Can VPNBAN be untied@lyric basalt

#

Can you untie it for me manually? Thank you.

gleaming hound
#

If you are trying to report someone please use the /ticket command in game.

marble mantleBOT
#

Hey, @ancient sedge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

gleaming hound
#

Make sure to clarify who you are trying to report, I am not 100% sure who you're on about

serene island
#

Im in que with vip can someone respond to my ticket

last spruce
serene island
bitter bloom
#

yo did US Medium just go down?

serene island
#

almost 30 minutes now sitting here when i PAID to play the server

winter cairn
#

just a heads up there is dudes scamming on steam now poasing as rustoria admins

#

sending wierd links asking to upvote servers and log in to steam

chilly siren
#

Nevermind

bitter bloom
#

asking bc i just timed out and it won't let me back in

chilly siren
#

Its down

lyric basalt
bitter bloom
#

ok ty

opaque linden
#

how do i make a ticket the terrain

#

on the terrain

winter cairn
lyric basalt
marble mantleBOT
#

Hey, @opaque linden

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tidal imp
#

/fix server

noble terrace
#

Medium is booting

wind heart
#

for how long

#

how long is server booting

lofty nexus
#

@noble terrace

#

im trying to play a wipe with my boy he sent i nthe ban appeal 😉

#

@wind heart its up

noble terrace
noble terrace
lofty nexus
#

@noble terrace OFC thanks queen

wind heart
#

i just wanna ask something why does rustoria servers always restart?

#

i was crafting armour and now its not crafting cos of the restart admin

tidal imp
#

because ddos attacks

#

i lost a bunch of stuff last wipe to server restarts but they wont give anything back, even with proof of loss

smoky coyote
#

!appeal

marble mantleBOT
#

Hey, @smoky coyote

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

inner hornet
#

Yo, excavator walled in at Rustoria Eu Medium

#

can you guys come delete

idle hollow
last spruce
#

No it's allowed

inner hornet
#

Since when?

#

Rules changed?

last spruce
#

Its just rust is

inner hornet
#

We got our walls removed like 6 months ago

last spruce
#

Has never been rules that I'm aware of about walling a monument

misty scroll
#

It's only a rule on our moddeds

last spruce
#

Ah ty shat

smoky coyote
#

i keep trying to appeal and i keep getting an error saying im not band when im staring at the sever telling me i am can i get some help

misty scroll
#

Appeal as a mute then

inner hornet
#

Oh i was thinking about moose wipe..

idle hollow
last spruce
smoky coyote
#

how ?

last spruce
marble mantleBOT
#

Hey, @smoky coyote

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
# smoky coyote how ?

There is an option on the appeals website that allows you to appeal as a mute instead of a ban. Do that if the ban option is not working for you

smoky coyote
#

okay thanks

fiery kraken
#

if someone is teaming and the max limit is 6. theres 2 kids camping hill helping the team we are raiding. the team we are raiding is 3 deep. so two different clans. then after the raid they invite them to one team so they dont get banned. is this allowed yes or no?

noble terrace
#

if the total members between the two teams is 6 or less (online AND offline members), it is allowed

vapid zephyr
#

weve nade tickets

fiery kraken
#

the one clan had 4 and the other had 3

lilac holly
#

@sharp rapids slots ?

severe ruin
#

is there anywhere i can make a support ticket about someone claiming to be a rustoria admin?

marble mantleBOT
#

Hey, @severe ruin

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

severe ruin
#

its not in game tho, its on steam

hexed nimbus
#

Report them to steam

marble mantleBOT
#

Hey, @hexed nimbus

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

severe ruin
near halo
#

Is

#

Lagswitch getting banned?

vapid zephyr
#

Lag switching is banable yes

#

Feel free to make a ticket

#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

You have to make a ticket

rich kiln
#

How do I post screenshots?

sinful coyote
#

Where to view server rules

vapid zephyr
vapid zephyr
rich kiln
#

Someone claiming to be admin at Rustoria 💀

sinful coyote
#

tk

vapid zephyr
#

Or for ingame server, on our website

vapid zephyr
rich kiln
#

Yes sir

sinful coyote
#

I'm talking about Rustoira server rules

vapid zephyr
#

I would just block them and report, it’s a bot, do not click any links

vapid zephyr
rich kiln
#

Yea, he wanted me to help Rustoria 💀 By pressing the link

vapid zephyr
#

!rules @sinful coyote

marble mantleBOT
sinful coyote
#

ok

vapid zephyr
#

It’s a bot, would report and blockThumbsUporia

rich kiln
vapid zephyr
#

Yeah, I believe they are mass generated bots

#

Not much that can be done besides block and report

rich kiln
#

Alright, cheers

vapid zephyr
near halo
#

do i know

#

if the person who i reported got banned

ionic swan
#

whens rustoria eu small back up

noble terrace
#

It just went down, so hopefully will be back up in 10-15 mins

ionic swan
#

thanks

polar spruce
#

the chinese zerg fucked it up

trim canyon
#

very bad back up..

winter rock
#

how do i appeal a ban?

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

winter rock
#

thnx

gaunt path
#

any mods free?

flat helm
#

!appeal

marble mantleBOT
#

Hey, @flat helm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

gaunt path
#

!report

marble mantleBOT
#

Hey, @gaunt path

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
gaunt path
#

dealin with a cheater rn

vapid zephyr
#

please make a ticket

gaunt path
#

ill make a ticket

vapid zephyr
#

this is how we investigate such things

gaunt path
#

just sent it

flat helm
#

I have a teammate who was VPN banned last week, but rustoria fixed it and appealed his ban. I have been on the same team since start of wipe with him and no problems. We make a new team because the Crash earlier kicked my other teammate off and instantly get kicked stating playing with hacker.

marble mantleBOT
#

Hey, @flat helm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

signal scroll
#

Website wont let me make a damn ticket

#

It just says woahhh slow down or something and this is the second ticket ive ever made, 1st one being like a month ago. and I wasnt rushing the website or anything, only clicked the buttons once

vapid zephyr
#

are you trying to add clips or photos

signal scroll
#

both

#

SHould I convert the clips to streamable*

vapid zephyr
#

can you please upload them into a 3rd party site first, so imgur for photos, and youtube or streamable for videos

#

then try to upload

tacit cliff
#

any actual admins that i can talk to rn?

tropic parcel
#

hey why is rust+ disabled?

soft prism
#

Look i have been banned on rustoria for like 4 years for some unknown "hacking" i cant make an apeal and I have 14k hours and still not banned any chance im going to get to talk to an admin??

#

I have 0 game bands or vac bans

#

no banned alts nothing

tough furnace
#

any admins on ?

#

JONNY PLayer ID:76561199235609610

drowsy maple
marble mantleBOT
#

Hey, @tough furnace

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

safe carbon
#

any admin online

#

check tickets

lyric basalt
unique lotus
#

why are maps like barren

#

rustoria useds to make better maps

#

Since the maps are flat, everyone roof camp

craggy narwhal
#

bro thinks he's the rotten tomatoes of rustoria 😭

near halo
#

will we get banned if we host a pool party on the trio 5x us

thin plover
marble mantleBOT
#

Hey, @idle dove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

jolly summit
#

can someone help me i cant make a ticket i just got banned for ban evading while i was in trains

west mica
marble mantleBOT
#

Hey, @jolly summit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

jolly summit
#

how was i gamebanned 3 months ago

craggy narwhal
jolly summit
#

i have played on my friends account cause he had a game i wanted to play but im not sure if he got gamebanned or not i have to ask him it was ages ago tho

gray magnet
#

/report

marble mantleBOT
#

Hey, @gray magnet

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

gray magnet
#

/ticket 76561199033948279

marble mantleBOT
#

Hey, @gray magnet

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

jolly temple
#

/report

marble mantleBOT
#

Hey, @jolly temple

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

PLEASE UNBAN ME

vapid zephyr
#

no

near halo
#

can you ban cheater?

#

i have screen of combat log

#

250meters 3 heads in copter

#

already write ticket

fiery kraken
#

@vapid zephyr cant ban. just wait for a admin to review your ticket and he should be banned shortly

vapid zephyr
#

please wait for an admin to review the ticket

jolly temple
#

kids greifing servr frames on eu medium'

#

gg

vapid zephyr
#

please make a ticket

jolly temple
#

i have

#

snow frames are -30 now

#

the whole servr is lagging

elder breach
#

!appeal

marble mantleBOT
#

Hey, @elder breach

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rich rampart
#

vpn ban 76561198371229902

near halo
#

Brother

#

theyre MY watchtowers

vapid zephyr
#

?

spiral moon
#

free craig

little trellis
#

how are the admins going to remove watchtowers when it barely affects fps. Our fps is the same before and after we've placed all the watchtowers. We didnt even make it unplayable.

#

Crazy how crying to admins and spam making tickets will get admins to remove pure vanilla entities just for your own sake

zealous kettle
#

Entity spam is not allowed.

little trellis
#

Very vague, so if I make 10 towers outside their base would that be considered entity spam and will they get removed

zealous kettle
#

Sorry- spamming entities that cause server performance is not allowed.

sand rapids
#

I had 150 fps outside tehre base

#

get a good pc bozo

zealous kettle
#

It was causing performance issues.

little trellis
#

how and anything to back these claims up? our fps is fine

sand rapids
#

but rustoria is hosted on the best hardware

#

how is this possible

near halo
#

I literally had the same FPS on my 2060 heartoria

little trellis
#

Would like to see genuine proof of the watchtowers affecting performance because for us it didn't.

near halo
#

noone that plays toria plays on toaster PCs anyway

sand rapids
#

only for poor people it did @little trellis

little trellis
#

Crazy how admins remove entities "affecting server performance" after only hearing claims from 1 side

near halo
#

20 tickets all from that group

little trellis
#

^

near halo
#

its not a lag machine its my chosen vanilla gameplay

zealous kettle
#

Not sure how you know we only got it from "1 side"... It was causing issues- end of story.

sand rapids
#

because lots of groups were funding us doing this

#

so would make 0 sense half the server helping us would also report it

near halo
#

define "issues"

zealous kettle
#

No sense in arguing it further as the towers are already removed- and the situation won't change.

sand rapids
#

shame theres will

near halo
#

It can change because i have more towers

sand rapids
#

More changes to there base area will occur

near halo
#

^^

zealous kettle
little trellis
zealous kettle
#

We have told countless groups in the past no to removing entities outside their base that weren't causing issues. So definitely wasn't pressured- a proper investigation was conducted and performance issues were found so the towers were removed. End of story.

near halo
#

that certain group OIL TEAM

sand rapids
near halo
#

admin go vc? rn

loud gulch
#

Really important

zealous kettle
proper fjord
#

Hey I found someone i believe is cheating what do ido?

marble mantleBOT
#

Hey, @proper fjord

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tepid aurora
#

!appeal

marble mantleBOT
#

Hey, @tepid aurora

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mossy moon
#

admin vc?

lyric basalt
mossy moon
#

i was banned and dont and dont know why

lyric basalt
marble mantleBOT
#

Hey, @mossy moon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

@mossy moon packed up kiddo

sand rapids
#

@mossy moon don’t cheat!

sand rapids
#

Please make a ticket and they will help you @mossy moon

fickle pier
sand rapids
near halo
#

removing evidence

#

WILD

#

THESE CHEATERS NEVER LEARN!

little trellis
#

Dont act innocent if you guys perfectly knew what you guys were doing then you guys proceeded to stop once we caught you guys in the act.

gentle knot
#

cheater at rustoria eu medium

marble mantleBOT
#

Hey, @gentle knot

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

gentle knot
#

check tickets please

sand rapids
#

@mossy moon please make an appeal

junior niche
noble terrace
vernal crescent
noble terrace
raven lance
#

how do I check my ban ticket status

noble terrace
#

If you link your Steam and Discord, you’ll also get a DM from a bot

raven lance
#

I can only submit one

noble terrace
raven lance
#

where

#

I click big arrow

#

and it send me to make a new appeal

junior niche
#

I was banned for association but, it's not letting me submit a ban appeal. It says wait over 5-10 minutes but, it's been over 10 minutes

noble terrace
raven lance
noble terrace
junior niche
#

Okay

#

Thank you

noble terrace
raven lance
#

it was?

#

im unbanned?

noble terrace
junior niche
#

Also, I can't view my "mute" appeal status for my hacker association

#

Would it be under the support tab?

raven lance
junior niche
#

Where the tickets are shown?

noble terrace
junior niche
#

Okay, thank you so much

shy skiff
#

I need admin support

#

Can someone help me

flat needle
#

just got asociation banned wont let me appeal says im not banned but I am

noble terrace
flat needle
noble terrace
shy skiff
#

^^ Clipped this racist kid on ur 5x server

flat needle
#

thanks

shy skiff
#

Username: [jfk] Mythic
Server: 5x No bps solo/duo/trio

near halo
#

I just got asocation, pretty sure its my firt time and when i go to appeal it says i cannot

noble terrace
#

Sometimes it just needs time to sync

shy skiff
#

@noble terrace Did u see the video

near halo
noble terrace
# shy skiff <@364910029767442438> Did u see the video

It’s been removed for violating TOS. Regardless, we do not moderate voice chat as we can’t do it consistently or fairly. 😕 The only recommendation we have is to turn off voices temporarily and/or move away from the player.

shy skiff
#

@noble terrace So all admins follow the same protocol?

dense urchin
dense urchin
#

how do i do that sir

drowsy maple
dense urchin
#

i got very old ban

#

more than a year ago

dense urchin
#

for script

dense urchin
#

first one not me

#

2nd one yes

#

1200 days ago..... come on i am very reformed since

#

i changed i am sorry fr

#

mr. dale that was very long time ago i am sorry for what happened

cyan fiber
#

Just got association banned and its my first time and i appealled and just wondering how long the ban is for

drowsy maple
#

did you put in an appeal?

marble mantleBOT
#

Hey, @dense urchin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cyan fiber
dense urchin
#

ok thank you

near halo
noble terrace
near halo
#

yeah i made a ticket as other

#

or question actually

#

because i want to know why i cant appeal

flat needle
#

free up fuzz

#

he didnt know that mf was cheating no one did

#

he was so bad with cheats idk how he could be cheating

#

lost a ak to a cactus yesterday

dense urchin
#

Dale i appealed , again im sorry

near halo
#

no way this guy was on the zaza

drowsy maple
dense urchin
#

where will i recieve the answer dale

drowsy maple
flat needle
# drowsy maple That is inaccurate

I mean bro you can understand why we didn’t think he was cheating tho right like he has a 1.3 kd with cheats not like he was going around killing everybody with a 7kd or some shit

grizzled barn
#

hey i've looked through your rules and i wonder can you guys do anything if people are racist in voicechat?

brazen valve
#

thank god!

flat needle
#

Idk used to play with him he was legit then got back in touch and not so much

drowsy maple
grizzled barn
#

can't even mute cuz some guys are around my base spamming the n-word and just being toxic

flat needle
drowsy maple
#

well

#

you fellas can appeal

#

looks like eac gave them a temp gameban

#

if eac lifts it, let us know and we can see about lifting yours before the 7 days is up

gaunt path
#

!report

marble mantleBOT
#

Hey, @gaunt path

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

junior niche
near halo
junior niche
sweet egret
#

THERES A HACKER ON RUSTORIA MEDIUM PLEASE HELP

noble terrace
marble mantleBOT
#

Hey, @sweet egret

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

frank yacht
#

!ticket

marble mantleBOT
#

Hey, @frank yacht

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

frank yacht
#

/ticket

marble mantleBOT
#

Hey, @frank yacht

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

cyan fiber
#

i submitted a ticket and it tells me in the open tickets that no ticket was opened for my association ban

frank yacht
#

!appeal

marble mantleBOT
#

Hey, @frank yacht

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shy skiff
#

<@&274971100184576010>

#

Theres kids teaming with eachother that just full raided us on ur server

#

Clan name is [L] they kicked and removed members and added different ones to their clan and were teaming with other ones ...

#

Server: 5x No bps, solo/duo/trio

thin plover
thin plover
marble mantleBOT
#

Hey, @shy skiff

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

shy skiff
#

You guys dont seem to respond to my tickets ...

#

It's been hours

thin plover
#

like how many hours

shy skiff
#

At least 3-4

thin plover
#

usually they are pretty quick, are you sure you didnt get a reply

#

did you do a F7 or "/ticket add"

shy skiff
#

Well I hopped off now, no point logging back in to check if we have nothing

thin plover
shy skiff
#

./ticket

thin plover
#

you can check on the website to see if you got an answer

#

and it should show you the existing ticket

near halo
#

any support online right now?

#

there is a blatant cheater raiding us right now we need quick support

thin plover
marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

glad ether
#

administratior

#

i need help

solar needle
#

Is there any current known issues with EU Long? Me and my mates got disconnected.

glad ether
#

@slow birch

vapid zephyr
#

not the place for this

glad ether
#

my steam vpn ban

#

i need help

solar needle
#

Is EU Long down?

#

I sad now

south pulsar
#

I GOT AN UNJUSTIFIED BAN ON YOUR SERVERS

drowsy maple
marble mantleBOT
south pulsar
#

76561198365401283

drowsy maple
south pulsar
#

okay

#

its all good now, thank you!

drowsy maple
south pulsar
#

thanks

glad ether
#

@drowsy maplemy steam vpn ban

#

76561198913527816 thinks

drowsy maple
glad ether
#

ok

thorny egret
#

@drowsy maple76561198283060993 vpn ban

drowsy maple
fiery kraken
#

goodnight dale @drowsy maple

twin sentinel
vapid zephyr
#

??

#

what are you doing, I joined a call, and you were afk

barren cargo
vapid zephyr
#

yeah...

barren cargo
#

my apologize

vapid zephyr
#

fell free to join back if you want to actually tell me what the issue is'

tender grotto
#

@drowsy maple
Hello administrator, my account is banned on the main server because of the VPN, can you help me to unblock it, my steamid is 76561198116177410, thank you.

marble mantleBOT
#

Hey, @tender grotto

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

desert lodge
#

administratior

#

i need payment support

vapid zephyr
#

please make a ticlet there ^

autumn egret
#

Please send me a link to appeal

radiant bridge
marble mantleBOT
#

Hey, @autumn egret

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

autumn egret
#

This link won't open

tribal bobcat
#

@drowsy maple may I dm you real quick?

vapid zephyr
#

there should be a button like this

autumn egret
#

Is it my browser