support

[unborn portal]

my whole team is there playing i need the vip plz

[noble terrace]

!appeal @ripe fiber

[marble mantle]

Hey, @ripe fiber

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[noble terrace]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[jolly shale]

respond to my vip ticket

[empty rivet]

yo can someone respond to that ^

purchase went thru for vip but i never got it

[lucid oyster]

i need help, i got banned for "playing with a cheater" and i was appealing and i summited on accident.

[plucky bough]

An admin will respond as soon as they can

[hushed spire]

Ayo Bmoney 😂😂🤣🤣 Enjoy the lifetime L's bro

[near halo]

lmao

[inland kite]

rustoria eu medium fix ur server 4 hours without large oil spawning

[near halo]

mad lad sits on roof all wipe

[lucid oyster]

@plucky bough

[lucid oyster]

.

[brisk tree]

bro how can you ban me. im the longest term player on this server. does our relationship mean nothing!?!?

[lucid oyster]

i've wasted so much money on the sever just to get banned for someting i didnt even know was happening

[surreal kelp]

Hey there!

So we understand your point of view on this matter but the thing is that each team has the responsibility to choose the players that join. If there is a cheater in the team it might be something that is happening knowingly or it might be just the case that the rest of the team has no idea.

However, playing with a cheater is a time gated ban and you should be able to play the server again when the ban expires

[lucid oyster]

where do i go to find out for how long im banned for?

[hexed nimbus]

Join the server you will see a timer

Usually 7 days

[brisk tree]

obviously I dont play with hackers tho, ive been here for so long. clearly we had no idea!!!!

but we get banned and the guy didnt even contribute

zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

[surreal kelp]

We understand your point of view on that

but again selecting your team is your responsibility

[brisk tree]

bruh I met them on YOUR discord tho zzzzzz

[surreal kelp]

so you asume the risk of playing with a cheater if your invite random players in your team

[surreal kelp]

and how is this related?/

[brisk tree]

idk im just mad

yada yada i know the drill cya

[near halo]

hey @surreal kelp

it says i have a ban evasion what does that mean my brother just gave me the pc and it says i cant play your server

[surreal kelp]

Ban evasion means that you are trying to bypass an active ban.

[near halo]

is there any way u can unban me i didnt do nothing wrong my brother just gave me his pc and i wanted to play and i cant

[surreal kelp]

Well you can submit an appeal to get your ban reviewed. Unfortunately we can not offer an unban an uban via chat. You need to go through the proper channels that is the appeal website.

[surreal kelp]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[surreal kelp]

Also kindly note that we ban players and not accounts. Ban evasion pretty much means that you have an active ban and you are trying to play on the server when you are not supposed to. I only bring it up in case it helps.

[unborn portal]

i bought vip 30 min ago, still cant join server

[vapid zephyr]

please make a ticket in #payment-support

[unborn portal]

done

[hushed spire]

I was on roof while team was mining around base,

"Mad Lad sits on roof all day" 😭

Mad Lad doesn't even play the game anymore y'all are whiney bitches and most of y'all have ESP's and still get rekt on the daily. Also, it's weird that you remember me I haven't played in... 6 months? I don't even know.

Mad Lad's moved on to bigger and better things, it's just nice to receive a message that Dv$ got banned and his whole clan got banned for hacking and playing with hackers.

Thank you to all Rustoria admins, even though you're months late at least you finally did it.

[hushed spire]

Remember what I said about karma?? She always follows through bruh.

😭 😭 L after L bruh

Ayo last one you remember having 22 rockets and couldn't raid a 2x2?? 😭 😭

[unborn portal]

my vip is not activated...bought it 40 min ago...

[plucky bough]

Please make a #payment-support ticket

[unborn portal]

i did already

[plucky bough]

Okay, an admin will respond as soon as they can

[heady kernel]

can you drag me in

eu medium

can i speak to an admin

[vapid zephyr]

!Appeal

[marble mantle]

Hey, @heady kernel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tall hill]

!apppeal

!appeal

[marble mantle]

Hey, @tall hill

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[shy dove]

AHAHA

[vapid zephyr]

Same link I did above will work

[unborn portal]

i filled out the information

[tall hill]

i need dragging please

if any admin is on

[noble terrace]

give me one min

[tall hill]

okay nw

[slender wolf]

is there anyway to get a refund on VIP, the server is lagging way too hard because they over sold vip, Medium had 800 players and was lagging every other minute getting me killed by just jumping lmfao. false advertising claiming "ALMOST SOLD OUT!" then selling 300 more slots

[unborn portal]

someone fix my subscription, so i can play...

[verbal sigil]

why did he get muted

[frigid lynx]

He made a bad comment @verbal sigil

It is above your screenshot, past your chat history, but it went against Rustoria rules

[verbal sigil]

he accepted it now

[unborn portal]

someone fix my subscription, so i can play..., its been an hour

hello??

[vapid zephyr]

we told you, only certain people can review payment support tickets

please be patient

[unborn portal]

i am patient, its been an hour

[heady kernel]

@noble terrace

just submitted an appeal ill provide any further evidence you need

please look at it with no bias, after we talked it did feel like you guys had an agenda against me when its my first time ever talking to you

[noble terrace]

Not an agenda against you, but it is our job to insulate our community from people who are breaking our rules.

[heady kernel]

I dont believe i broke any of your community rules

[halcyon urchin]

Something might be wrong with Sea Long, it has been down for 23 minutes since its server reset

[cold sable]

can someone check how many game bans i have

[regal verge]

is it on your agenda to fix ur server

becasue of how dog shit it is

[noble terrace]

Can you provide more details so we can try to fix it?

[regal verge]

yes ur server rubber bands hard

[noble terrace]

Which one? Can you also make a #network-support-old ticket if you get the chance? It will help our network team narrow down the issue

[bright pike]

admins can you check my appeal plz

[regal verge]

i mean can you scroll up and read all the messages

[bright pike]

admins look at my appeal

I wanna play

[chrome gulch]

yo restock VIP for US Medium Vanilla

[noble terrace]

Or you could just tell me which one youre having issues with lol

[torn pecan]

If i cancel by paypal refund for vip, will my vip automatically start working again

[bright pike]

Jyrcella can you help me out?

[south karma]

help please

cheater on the field rage hcking

[marble mantle]

Hey, @south karma

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[bright pike]

i sent an appeal can you check it

please

ur server is just so good and I want to play today, and I got banned for something that wasnt my fault

[ebon raft]

hey so i tried linking/subscribing to the youtube but it was change on the website or say that i have linked it

as well as twitter it just brings me up to a page saying that something went wrong

[tight turret]

so supposedly theres a bug thats happened to both my friends they get banned for hacking then get unbanned the same thing has just happened to me

ive been playing the whole day

[devout fog]

HACKERS ON RUSTORIA MEDIUM

[marble mantle]

Hey, @devout fog

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[noble terrace]

Both of those links are not working thanks to their APIs

You should still get the loyalty kit for linking everything else tho

[devout fog]

@noble terrace u have to see these guys on rustoria us medium

[noble terrace]

make a ticket please

[devout fog]

i did /ticket in game

[noble terrace]

awesome! an admin will get to it as soon as we can

[devout fog]

they all have 50-60 hours with like 20+ kds

[tight turret]

@noble terrace may u help me please

[noble terrace]

what's up

[ocean thistle]

You have a nice name

[tight turret]

ive been banned for hacking the same thing has happened to my friends in the past they got unbanned and the admin said it was a bug that is happening

ive been playing all day

[tight turret]

thank u i like urs too

[uneven salmon]

hey there are some straight up racists going on in the sea long chat

[noble terrace]

?steamid

[marble mantle]

Hey, @tight turret

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tight turret]

76561199166833778

[noble terrace]

Should be fixed! Just give it 5-10 mins

[tight turret]

i can jump back on in 5-10 mins yea ?

[noble terrace]

yes you should be able to

[tight turret]

thats brilliant u have been such a great help

[noble terrace]

!ticket can you make a ticket please?

[marble mantle]

Hey, @uneven salmon

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[brazen valve]

any admins on
i was banned from the server for playing with a hacker and it gave me the timer i tried to reconnect and i am still banned after the timer ended

76561199229539803

[bright pike]

how tf you gonna deny my appeal when I didnt even do anything

fuck ur servers

[noble terrace]

Your ban ended 8 minutes ago and you have not tried to connect since then

[brazen valve]

i just tried again and it still says that

[noble terrace]

Wait 5-10 mins and try again. Sometimes the systems take a few mins to talk to each other

[brazen valve]

oh okay thank you for checking

[bright pike]

how bout you unban me

[noble terrace]

you said your appeal was denied, so unfortunately that decision is final

[bright pike]

ur decision was shit

[novel hazel]

a hacker known on the server killed me and my buddies and we lost 900 scrap on rustoria 2x

[noble terrace]

sorry you feel that way

[noble terrace]

!ticket

[marble mantle]

Hey, @novel hazel

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[bright pike]

ur reported jyrcella for harrasement sorry you feel this way

[mint iris]

@noble terrace

where do i put a ticket in for rtg?

[tight turret]

@noble terrace unfortunately its still saying im banned

[mint iris]

<@&274971100184576010>

[thin plover]

its f7

[mint iris]

oh we all just f7 him

[unborn portal]

thx for restart now i have to wait again 150 player

[mint iris]

well see if he gets banned i guess

[finite oak]

Fix the radio stations, NOW!

https://tenor.com/view/wolf-growl-grr-mad-angry-gif-4765534

[brazen valve]

Hey, just got VPN banned I think. Anyone look at it. In waiting for support. I got unbanned about 30 minutes ago.

76561199229539803

[opal yoke]

where can i make a ticket for a ban?

[unborn portal]

yo i waited 45 min again with 150 queue and nthe game crash

[tight turret]

hello its still saying im banned can an admin help ?

[brazen valve]

same for me @tight turret

any <@&274971100184576010>

[drowsy maple]

try now

[brazen valve]

🙏

[tight turret]

yea idk the admin said i would be unbanned in about 5-10 mins but it hasnt happend unfortunately

[tight turret]

could u also help me

[drowsy maple]

!steamid

[marble mantle]

Hey, @tight turret

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tight turret]

.

76561199166833778

[brazen valve]

yep, thanks! Works now. Appreciate the help yall @drowsy maple

[drowsy maple]

try now

[brazen valve]

It would be pushing my luck asking for a qskip since I was in the server....right? haha. all good if not. 🙂

[tight turret]

im still banned dale it says

Yea im still banned

<@&274971100184576010>

[vapid zephyr]

Are you spam connecting?

Wait 5-10 mins without hitting connect and try again

[tight turret]

i waited like 40 mins earlier before connecting and still was banned

ill leave it another 10 mins

[vapid zephyr]

After I mean after dale said to try again

Anyways, if it doesn’t work, feel free to @ me again!

[tight turret]

alr no problem thanks

[brazen valve]

@vapid zephyr Hey, do you know if Rustoria Medium is going to go back to 600 slots?

[vapid zephyr]

Can’t say for sure, the slots are automatic, so nobody (like real person) changes the #, it’s automatically determined by a bot

It depends on server load, entity count, a few things

[brazen valve]

Ah okay got it.

[near halo]

i just got banned for hacking when my main acc with the game banned is over 100 days ago

@vapid zephyr

[torn pecan]

Can you reactivate my vip

[vapid zephyr]

I cannot

why is it disabled

[tight turret]

@vapid zephyr

im still banned

[vapid zephyr]

alrighty

1 second

[tight turret]

no probs

@vapid zephyr any update ?

[vapid zephyr]

not yet :/

[remote wind]

Can I speak with an admin about a player?

[vapid zephyr]

about?

[near halo]

i just got banned for hacking when my main acc with the game banned is over 100 days ago @vapid zephyr

[remote wind]

A player stream sniping a streamer and her community, they're spaming vioce with some extrema stuff. It's been ongoing for hours

[vapid zephyr]

its 180 days

not 100

[vapid zephyr]

!ticket

[marble mantle]

Hey, @remote wind

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

damn am i perm banned now

[vapid zephyr]

not sure

probably not

[near halo]

ok

so can i try in 80 days

[lime glade]

MED VIP restocks over?

[steep vigil]

h7 cheater on main need support

he took my heli m2 c4 and kill on fly hack i have a video

[thin plover]

!ticket

[marble mantle]

Hey, @steep vigil

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[analog pumice]

Admin fucking help eu main fucking flyer cheater launch

[vapid zephyr]

!ticket

[marble mantle]

Hey, @analog pumice

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[maiden talon]

EU main cheater is just sitting outside our base flying around m2 head tapping people right now

[analog pumice]

Hokae fuck ticket, this guy is flying around in our base

Come back this fucking idiot

[pseudo timber]

he stole us the patrol @analog pumice

[analog pumice]

Duck that guy he just killed my whole team and flew into our base and took all our guns

Hokae where is he

[vapid zephyr]

you have to make a ticket

thats how we do our bans

please just make a ticket, and an admin wil investigate

[analog pumice]

He’s already banned

[vapid zephyr]

ooh nice

[analog pumice]

But he flew away with our guns and kits

Not nice…

[vapid zephyr]

yeah :/

[analog pumice]

Unreal guy is flying hazzy m2

Kills all of us in compound in 1 spray then flies in and takes all our shit and flies away

Turrets can’t kill him bc hes god

[drowsy maple]

looking again

[near halo]

hello i think i got the bug as well...

joined and randommly said ban no reason at all

steam id: 76561199309733898

@drowsy maple can you pls help

[wet sundial]

friend just got false banned and banned from discord

[near halo]

i made a ticket too btw

i dididnt even play 3 seconds

[summer turret]

hello play cheater rustoria small eu

r14

im have video

flyhack

[near halo]

anyone rom support on ? :3

[vivid igloo]

R14 cheaters in my territory, help me pls

Cheats is fly and tp

[marble mantle]

Hey, @vivid igloo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[drowsy maple]

!steamid

[marble mantle]

Hey, @wet sundial

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wet sundial]

76561198980509809

please they prollly got us baned to raid rq

[near halo]

dont forget me lol

[wet sundial]

!appeal

[marble mantle]

Hey, @wet sundial

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[drowsy maple]

Looks like banned for playing with hacker. they can appeal

[drowsy maple]

WHere did you get that acct?

[thorny trench]

i got banned for hacking earlier and I have an alt acc that has been gb 170 days ago is that why i got banned? (wasnt cheating so i am guessing its my alt acc that got me banned?)

[near halo]

its just a old rust account ive had or ages

[drowsy maple]

Wheres your main account?

[tough bane]

what is your steamid?

[near halo]

i only have 1 account but i do also play console and my id is killleader-

pc just mostly 10x 2x modded

[thorny trench]

76561199171992794

[near halo]

Admins can you ban thids cheater? 30 people in chat hes full blatant

[mortal vector]

Us medium tunnel is not refresh

[near halo]

been speed running and aimbottting for about 10/15 minutes now and no ban; poor admin response

EVERYONE in chat is talking about this guy and no attention yet?

[vale lava]

i have a vac ban on cs and cant load into server

[storm moat]

help please

artic research pkease

nevermidn yalls banned him

[lilac plover]

hacker on rustoria long name is farmer joe name spoofing as remove on IG

[marble mantle]

Hey, @lilac plover

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

It still says banned

can someone drag me

[grand moth]

Try again in a few minutes

[desert sorrel]

need to report pls

[near halo]

who does it say "ban evasion" now new message

[marble mantle]

Hey, @desert sorrel

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[grand moth]

Just give it a sec, we're working on it

[drowsy maple]

Try to connect

[vale lava]

!appeal

[marble mantle]

Hey, @vale lava

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[odd raptor]

/ban

!report

[marble mantle]

Hey, @odd raptor

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[boreal nacelle]

/report

[marble mantle]

Hey, @boreal nacelle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[mystic charm]

!appeal

[marble mantle]

Hey, @mystic charm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tough bane]

You are steamid?

[normal perch]

!appeal

[marble mantle]

Hey, @normal perch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[mystic charm]

76561198166932862

[tough bane]

That is ingame blinky

[mystic charm]

ye

[tough bane]

Feel free to join waiting for support. Will drag you in a minute

[woven valley]

!appeal

[marble mantle]

Hey, @woven valley

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[woven valley]

"Error you don't seem to be banned!"

Any moderators able to help me out?

<@&274971100184576010>

[drowsy maple]

?

[woven valley]

If I have an association ban but have 0 clue who was or even if someone was cheating, what do I do?

[drowsy maple]

!steamid

[marble mantle]

Hey, @drowsy maple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[drowsy maple]

!steamid

[marble mantle]

Hey, @woven valley

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[drowsy maple]

show me your steamid and ill look

send me a dm plz

[loud socket]

how do i report a cheater have clip and all

[kind crystal]

!appeal

[marble mantle]

Hey, @kind crystal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[shell lava]

!report

[marble mantle]

Hey, @shell lava

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[ancient sedge]

I am banned by VPN https://steamcommunity.com/profiles/76561199075559541/ <@&274971100184576010>

I am banned by VPN https://steamcommunity.com/profiles/76561199075559541/ @lusty basin

[vapid zephyr]

!appeal

[marble mantle]

Hey, @ancient sedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tight turret]

im still banned

can please someone fix this

[south karma]

i need help cheater out on the field

i have hard proof evidence help

who can i dm?

admin

[lunar carbon]

Is there somewhere I can report a hacker

[drowsy maple]

!ticket

[marble mantle]

Hey, @lunar carbon

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[jaunty rain]

can someone please investigate us medium launch asap

just watched someone climb to the top

don't have a gamertag though, trying to let them kill me

they're running mp5 hazmat

and I have a clip of them climbing the side of launch

he is hazmat suit running throughout launchsite

inside the main building

name is travis scott

[drowsy maple]

!ticket

[marble mantle]

Hey, @jaunty rain

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

DKpo cheat on rusto main

[sturdy raft]

im was banned for an hour but its been over an hour and i cant get back in

[slow bison]

Yo Guys i got banned for like nothing i got offline at night got back like 5 mins ago and i got banned for Hacking TF

[neat pilot]

https://steamcommunity.com/profiles/76561199108625445/ VPN ban

please1

[tight turret]

@drowsy maple

[rotund jasper]

Can you switch my vip from us medium to eu main

[tight turret]

can please someone unban me or help me fix the problem

[lyric basalt]

Make a ticket in #payment-support and they will help you

[lyric basalt]

!appeal

[marble mantle]

Hey, @tight turret

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tight turret]

admins have said they have already unbanned me

but im still banned

[lyric basalt]

!steamid

[marble mantle]

Hey, @tight turret

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tight turret]

76561199166833778

[idle hollow]

Appeals can take upto 1-3 business days, so please be patient

[tight turret]

its not and appeal ive been banned on accident and been told by two admins im unbanned

[neat pilot]

https://steamcommunity.com/profiles/76561199108625445/ VPN ban please！

[idle hollow]

I see, if admins said you've been unbanned already then wait 5 mins then reconnect

[ashen fable]

I just invited a random to my team, how can I kick him?

[noble terrace]

We keep fixing it but you keep changing your VPN which is causing you new problems over and over again. If you’re using the same VPN as you did 20 minutes ago, you should be fine to connect in 5-10 minutes.

[west cedar]

I have a good connection and I'm lagging can you try to fix that I tried in another server and everything is fine my steam id 76561199081740743

pls

[tight turret]

dale fixed the problem i was having its working perfect now

[slow bison]

Yo Guys i got banned for like nothing i got offline at night got back like 5 mins ago and i got banned for Hacking TF

[near halo]

any admins on?

this kid flew up to launch and got banned 2 hours ago and now he’s unbanned hello?

it’s the same kid because I got his bm

[noble terrace]

!ticket can you make a ticket so we can look into it please?

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[noble terrace]

?steamid

[marble mantle]

Hey, @slow bison

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

we already reported him we live the compound behind launch on toria medium na

can I dm you his bm?

[noble terrace]

Did you f7 or /ticket?

[ancient sedge]

<@&274971100184576010> I was playing with hacker https://steamcommunity.com/profiles/76561198998397286/

[near halo]

we reported him and then he got banned for hacking

now he’s unbanned

https://www.battlemetrics.com/players/1129028081

@noble terrace

[west cedar]

.

[noble terrace]

Are you sure that’s the same person? Because that player has been on for 7 hours straight.

[near halo]

was that person not just banned 2 hours ago?

[noble terrace]

Not from what I can tell.

If you still have concerns please make a ticket so we can look into it further

[neat pilot]

I got banned without reason. https://steamcommunity.com/profiles/76561199108625445/

[ancient sedge]

I was playing with hacker https://steamcommunity.com/profiles/76561198998397286/ <@&274971100184576010>

[slow birch]

!appeal

[marble mantle]

Hey, @ancient sedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ancient sedge]

My appeal has no options

[slow birch]

So the sign in button is missing

I will get that reported thanks.

Give it 5 minutes you will be able to join

[ancient sedge]

good okay

@slow birch

why

[slow birch]

Give it another 5 minutes

[ancient sedge]

https://steamcommunity.com/profiles/76561198998397286/ I am banned by VPN

okay

[dusty loom]

how long does it take to get unbanned after submitting appeal?

[slow birch]

Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dusty loom]

i got banned for no reason

[ancient sedge]

@slow birch I still can't get in

https://steamcommunity.com/profiles/76561198998397286/

[silk cypress]

Hello I can’t connect the servers

That’s the earring

[slow birch]

You will have to wait for it to clear there is nothing holding now other than the ban cache

[silk cypress]

Warning

Can someone help me

[slow birch]

!appeal

[marble mantle]

Hey, @silk cypress

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ancient sedge]

@slow birch How long do I need to wait? My teammates need me

[slow birch]

I do not know sorry. It will take as long as it takes normally it clears in 5 -10 mins but today maybe not.

[ancient sedge]

@slow birchNo, I'm not. My mindset has exploded. Goodbye

😫

[plush vine]

any admins here?

[silk cypress]

They said that I got raiding now

Can someone open my account

[plush vine]

@slow birch could you PM me please

[slow birch]

Nope you are more than welcome to type here

[slow birch]

use the unmute request

[plush vine]

our 12 man got insided

and we want the usernames of the people

[slow birch]

Not against the rules at all. its shitty but it is what it is.

[thorny dune]

Hello there, you should now be able to connect without issue

[plush vine]

i never said its not agaisnt the rules

[silk cypress]

How?

[plush vine]

we just want to know the username of the person

[slow birch]

Ping @thorny dune your steam ID he might be able to help

[slow birch]

Not something we will give out sorry.

[plush vine]

thats nice.

[slow birch]

You should know the names of the people you are playing with. We don't get involved in gameplay at all. This would have an aspect of gameplay sorry.

[plush vine]

lol thats moronic

people change their name and do it so you dont know.... and you say its shitty but wont help. we dont want the base back we wantr the username.

[slow birch]

I understand what you want. What you want is something we will not give. I understand you are frustrated by the issue and what has happened but as there is no broken rules we will not provide information for this. It is just policy.

[plush vine]

lol what policy, you say its shitty but you wont help people who pay for vip to get a username of a person so we can remove them so it dosent happen

nonsense

[slow birch]

Again you should already know the users in the party I am sorry we don't interfere in gameplay and what you are asking is for me to give you game information you clearly do not have.

[plush vine]

lmfao why would we jamie

a person waited for the gorup to leave and insided us

is it a skill issue? is that what your implying?

[slow birch]

I have not suggested it's a skill issue I am simply telling you that we don't interfere in game play and giving you the name of the player that has chosen to make their gameplay about insiding you would be us then interfering in the gameplay.

[plush vine]

how

we just want to move them oput of our discord

you can ban us from the server we dont care

[slow birch]

Well talk to the 12 people and figure out who is your insider. We are not going to give you the information. Going around in a circle is not going to mean we just give it you.

[near halo]

sorry got mixed up with the wrong guy

[plush vine]

lol you just told me it would interfere with gameplay, it wont.

[near halo]

some other guy got banned with the same name

[plush vine]

you can ban us for the wipe we dont care, we just want the username

[slow birch]

I am going to end this here now. You have your answer you don't like it I get that but you are not going to be given this information. Have a great day and please move on from support now.

[plush vine]

your a twat

take vip money though.

[slow birch]

We are not stopping you from playing the server or effecting your gameplay in anyway. Yet you decide because you can't get your own way to throw an insult and suggest we should give special treatment to a VIP player over anyone else.

[plush vine]

nope im saying you said it was shitty you take vip money and dont solve actual issues that would not do as you said "interfere with gameplay"

its nonsense

[slow birch]

Insiding is shitty I have been insided several times myself.

[plush vine]

thats nice. your an administrator on a server taking vip "donations" and wont help the community who pays the bills.

we dont want the base, we want a username to prevent this from happening again.

[slow birch]

You are correct I remain fair and consistent with community. With no bias towards any groups or people for their game play and enforce the rules and policys of Rustoria.

[plush vine]

so explain to me how providing a username so we can remove the person from our discord affects gameplay

interferes as you said.

[noble terrace]

All good, it happens! 🙂

[slow birch]

I am explaining I will not do it for anyone and have not done it in the past. I am not going to keep going around. This is over. I am going to now support other players/community members that need help. You can move onto #general

[near halo]

hey could you help me out with another situation?

[plush vine]

hoope they pay taxes on those "donations"

[noble terrace]

I can try, what’s up?

[near halo]

76561198829338322

kid full cheating

[noble terrace]

Make a ticket please 🙂 Do /ticket in game

[near halo]

oh okay

some one else just reported him as well

[noble terrace]

Just so that every admin can see it and whoever is available can get to it first

It always helps to have multiple reports

You can include the link in your ticket

To the video

[gritty lichen]

<@&274971100184576010> Does rustoria have cheat detection system?
Wanting to start a discussion re: objective cheat detection system because in-game reports seem to be very subjective assessments done by admins with conclusions like - "I've watched this player thoroughly and can say that they are legitimate" after only 2 minutes from my submission of the ticket.

[wary prawn]

we shutted down the heli in water and we dont find the crates

they despawn in water on this server?

[umbral dust]

someone with a flipper yoinked it

[near halo]

76561199148234295 VPN 禁令。 我需要看门人的帮助。

[wary prawn]

impossible

it was in front of us and we go instantly

[idle hollow]

!appealcn

[marble mantle]

您好, @near halo

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[umbral dust]

yea i wonder about that too

[neat pumice]

In-game reports are of course subjective, because they're investigated by human beings, not any kind of automatic system, if that's what you're alluding to

No two investigations are the same, but if you feel that your ticket wasn't looked into properly, please give me the ticket ID and I'll have a look into it for you. 🙂

[gritty lichen]

That's exactly what I'm alluding to. So is there an objective system?

[near halo]

Monologic 你有时间看看我的 vpn 块吗？

[idle hollow]

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

76561199148234295

[gritty lichen]

No particular ticket ID at the moment. But many previous reports on a clan that was already banned last month but have returned again to the same server

[neat pumice]

Investigations contain both objective and subjective elements - but no part of a report is handled automatically, an admin will review all available information and come to a conclusion, which you're given in your ticket

[wary prawn]

<@&274971100184576010> ?

[gritty lichen]

If they conclude with, "ticket closed" do admins actually look into it?

[neat pumice]

No ticket is ever closed without a response

[gritty lichen]

Because I've received no follow-ups after they say that

[gritty lichen]

Ok. And i'm saying I do get responses like "After observing thoroughly, I can conclude that they are legitimate. Ticket is closed" only after 2 minutes from my ticket submission

Questionable defition of "thoroughly"

And no follow-ups post

maybe we can get some Polylogic in here? (apologies, this was a rude comment. But i would like to keep discussing to get to the bottom of this cheating system in hopes that we can get rid of cheaters rather than having them run rampant for months and reducing overall Rust players that quit due to frustration and hopelessness when losing all their loot and progress from obvious but unbanned cheaters)

[umbral dust]

[neat pumice]

I'll try and answer these bits one at a time.

We receive a huge volume of tickets per week, you make a report, the player is investigated, the player is not found to be a cheater - the ticket is closed. You seem to be suggesting that we keep tabs of every ticket made, indefinitely, just in case that player at some point starts cheating, and give updates on that same ticket?

As for the quick response, I can't see a single example of what you're describing in any of the tickets you've made in the past 6 months, and you've made a lot of tickets. (Which is great, appreciate the enthusiasm to report suspicious individuals), so I'm not sure what has given you this impression

[gritty lichen]

My issue is the 'how' of investigations.
Are they actually objectively looking into it?
As per my initial question, is there an objective way that reports are looked into because they get closed only after a few minutes of the ticket and it is done so only by admin "observing" the reported player.

You're avoiding that question but I wanted to highlight that

You cannot just say "you make a report, the player is investigated" and hope that's a satisfactory answer

I'm asking for the process because it clearly is not working efficiently.
As an example the BT clan in Rustoria SEA long was banned recently (a month or so ago) due to playing with a hacker that was in their team and have been on their team for months.
This same hacker has been reported so many times for very suspicious activities for months but did not get banned until much later.
In that time, most of my team has quit playing Rustoria altogether.
And it's not just SEA Long, I know other players that have already tried to persist despite obvious hackers on your servers but have given up and quit

[neat pumice]

I'm happy to answer the overarching question - but just wanted to get a little insight into where you're coming from first

[gritty lichen]

Anyway, maybe there will be more efforts once you realize a plummet in overall actrive players and donations

[gritty lichen]

Mate, insight was given in my first few lines of text

[radiant spear]

help me pls

[gritty lichen]

Quite clearly as well.

[chilly siren]

How can we help you ?

[gritty lichen]

If you're happy to answer, please enlighten us.

[radiant spear]

I played with friends on the server yesterday I logged out today I go in I was banned for some cheats

[chilly siren]

!appeal

[marble mantle]

Hey, @radiant spear

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[neat pumice]

You're frustrated, I get it - I wish I could physically show you how many hours and how much tireless effort goes into investigating reports, something that has only gotten more thorough over the years, but unfortunately, no player is ever going to get any kind of insight into how we conduct investigations, what information is reviewed, or how we come to the conclusions we come to. We're proud of our track record as far as catching cheaters is concerned, and if you want to believe that there is some kind of dereliction of efforts to ban cheaters, that's your prerogative. You're sorely mistaken though I'm afraid

[gritty lichen]

Of course, I'm frustrated. Thanks for that emotional acknowledgement. But let me reassure you, my messages are not fueled by emotions. If you read thoroughly, they're actually quite fair and true

Sorely mistaken how?
You still have not answered the "overarching question"

[radiant spear]

after authorization on the site, when contacted, it redirects back to the main

[gritty lichen]

Nice, @neat pumice has gone offline.
Great admin support there, mate

[chilly siren]

Did you made the ban appeal ?

[radiant spear]

I go to the link to appeal, log in and I am redirected back to the authorization

all I was able to access the appeal page by restarting my internet

[neat pumice]

Yeah unfortunately it's the middle of the day on a work day, I'm a bit to and fro here - I presumed your question was: Is there a cheat detection system? The answer is: We're not going to discuss our methods or tools with you

Doing my best to answer you

[gritty lichen]

Objective cheat detection

[neat pumice]

Not going to discuss anything of the sort with you

[gritty lichen]

And why not?

Are you able to say yes or no, at least?

[umbral dust]

can you confirm that you have a system in place at least for cheaters

[neat pumice]

Because it's none of a player's business, we don't know what your motives are for asking about cheat detection - the inner workings of organisations are kept under wraps to prevent potentially useful information falling into the hands of cheaters

[neat pumice]

Yes, admins are in place

[gritty lichen]

Admins are not objective cheat detections though

[umbral dust]

you can not say its not our business as we are affected by it the most

[gray stream]

You mean like logic based detections right

I mean the admin system doesnt work well at all since there is human error and many false bans occur

[gritty lichen]

^ Highly agree

[neat pumice]

You'll just have to continue to speculate I'm afraid - it won't be discussed

[gritty lichen]

And more commonly, false negatives - where they say a player is not cheating, when they are.

[gray stream]

I think that admins should only be enforced upon obvious cheating, not speculated

Then hire someone with knowledge to make more advanced logic detections, I assuming you have the resources for that

Purely just my opinion

[gritty lichen]

Every report is a speculation. That's why we need objective detection systems instead of subjective ones like admins to actually say that it is cheating

[gritty lichen]

? what

[gray stream]

Agreed but there are some scenarios where you see shooting through walls or stupid shit like that where the admins opinion becomes objective through footage

[gritty lichen]

There are cheat detection systems like the ones used in Valorant that actually read files and ban anyone with corruptions or edits in those files that would suggest cheating

That's an objective cheating detection system

[gray stream]

Oh can plugins do that?

[neat pumice]

EAC is a cheat detection system

[gray stream]

I thought it was limited to EAC

[neat pumice]

We beat them by a mile in terms of catching cheaters

[gritty lichen]

Where's the data for this

You're telling me Rust with EAC beats Valorant's detection system?

[neat pumice]

Personal experience, stop asking for specifics, you're not going to get them 😄

[gritty lichen]

"personal experience" and you think we're gonna be that trusting of your personal experience because you're an admin?

amusing

[gray stream]

I dont think thats quite true, EAC does a massive job in stopping cheaters but they dont target cheats like battleye does which is the difference in the two

[neat pumice]

I don't think there's anything anyone could say that would satisfy you - but that's fine

This conversation has run its useful course - head to #general please 🙂

[gray stream]

Yes

[gritty lichen]

An actual effort into giving the answer to "Is there an objective cheating detection system?" would be fine

But you're not that competent of a service person unfortunately

[neat pumice]

I've told you, you're not getting an answer, head to #general

[gritty lichen]

I got that don't worry. I'm not sure how you get paid for doing nothing

[gray stream]

Your just abusing monologic now lol

[gritty lichen]

Good stuff though, mate

[neat pumice]

Paid? Funny 😛

[radiant spear]

he writes to me I'm not banned, oh when I go to the server I get kicked with the reason for the cheats

[gritty lichen]

Doing it for free would be a disservice to yourself but I guess that would be satisfying to know you receive nothing because you're doing nothing.

[neat pumice]

#general

[umbral dust]

all we asked was, do you have a detection system as such in place, a simple yes or no would have sufficed , but you are saying we wont get an answer anyway

[neat pumice]

Correct, you won't

[gritty lichen]

A different text chat won't mean a different answer

[neat pumice]

Take a chill pill for a bit

[ocean thistle]

On the appeal website please select “server muted” in the box write it is for “server ban.” Add any additional information that will help the admin review your ban. It will go through afterwards

[gray stream]

They do have some objective detection vectors in place for sure but it wont stop all the cheaters

[gray stream]

Hai, is there a way to get an appeal boosted or reviewed quicker?

[ocean thistle]

Unfortunately no.

[gray stream]

Its just like EAC, they can only do so much

[gray stream]

Darn it, I kind of submitted very limited information because everything I did was very limited lol

[ocean thistle]

It’s okay! I don’t know your case but sometimes short and concise is better

[raw echo]

Is the administrator there? I was blocked by vpnban. Can you handle it?

[gray stream]

I am dying of hayfever so just submitted something saying "i didnt cheat, i will show any proof or evidence needed"

[neat pumice]

What's your steam ID? 🙂

[gray stream]

What kind of proof / evidence can be asked for so I can prep it all ready and maybe submit it with the ticket thing

[ocean thistle]

Not sure, but you have the verified role so you’ll receive a DM from our Rustoria Bot about your appeal

[raw echo]

@neat pumice76561198423094118 sir

[gray stream]

Alright thanks, 🤞 it comes in soon because I think my base gonna be raided in a few hours

[radiant spear]

I linked the discord to the profile on the site where I tracked the response to my appeal?

[neat pumice]

Should be able to connect in 5 minutes or so 🙂

[ocean thistle]

You’ll get a DM if it’s accepted or denied

[vivid gulch]

can i send video clip i cant drive boat i fly of and lose 80hp?

happened three times in a row now on same boat

[raw echo]

@neat pumicethank you

[ocean thistle]

I believe that’s a Rust bug. Can you do F7 so FacePunch can fix it?

[vivid gulch]

not gonna live the next time : (

[neat pumice]

You're welcome

[vivid gulch]

y i guess any help i can get to not get unalived at sea?

[gray stream]

Who reviews the ban appeals in this discord

What role do they have?

[neat pumice]

Try another boat I suppose, we can't interfere with gameplay unfortunately

[gray stream]

(Its not to dm them but rather see how many are online and my chances of being reviewed soon)

[vivid gulch]

a bit hard bro : (

pretty far out moving bases so really dont want to die here

guess i died gg

[neat pumice]

All admins handle appeals - but appeals are assigned to specific admins, there review time is uniform regardless of how many admins are online at a given time: 1-3 days

[gray stream]

Alright thanks, do the admins dm you or is it the bot

And is there any compensation for false bans or is it simply ur unbanned now deal with any consequences while u were offline

[neat pumice]

The bot will DM you with the admin's response

[gray stream]

👍

[gray stream]

And this?

[cunning sun]

vpn ban 76561199012172806

[cunning sun]

can u help me ,sir？

[slow bison]

76561199492192342

[chilly siren]

Hi, what type of help do you need ?

[oak timber]

Hi admin 76561198453225832 i get vpn ban , please for help thx

[chilly siren]

!appeal

[marble mantle]

Hey, @oak timber

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gray stream]

Can someone review my ban please, I need it reviewed asap because this base is gearing up to raid us

[chilly siren]

You need to wait like everyone, sorry.

[gray stream]

And is there any compensation for false bans or is it simply ur unbanned now deal with any consequences while u were offline

[chilly siren]

We don't give any compensation.

[gray stream]

Is there atleast some guarantee that such a mistake wont happen again @digital rock

[chilly siren]

What is the reason of your ban ?

[gray stream]

Cause if ur simply a good player and keep getting reported your going to keep getting banned then there is no purpose to this server

[gray stream]

I dont know, I heard someone killed them and they think i am cheating

I didnt do anything after that

And got banned

[digital rock]

@chilly siren @chilly siren @chilly siren @chilly siren
İ didnt got ban

[chilly siren]

He miss pinged you.

[gray stream]

I will quote their words: "you have esp but your aim is garbage"

Like wtf and I get banned for this guy being bad at the game

[chilly siren]

It might not happen anymore if you don't use any sort of cheat.

[gray stream]

And I get no compensation, no thorough review by who banned me nothing

[heady kernel]

This banning system is fundamentaly wrong, Rustoria have false banned many people in the past, when you are banned you are not given the reason but somehow told you can appeal, how can you justify something you are not aware of, the admins operate on hidden agendas and connections with other players.

[chilly siren]

But please for the moment you may move along in #general just wait for your appeal answer. @gray stream

[novel hatch]

Hi, i run into the problem and need help admins

[surreal kelp]

What seems to be the problem? How can i help?

[gray stream]

I got no guarantee though, simply an admin can see me kill someone and ban me for it like ...

[candid peak]

Same in other games bro

[gray stream]

Thank you ❤️

[novel hatch]

I am has Banned: Hacking but i haven't a cheats

pls help(

[chilly siren]

!appeal

[marble mantle]

Hey, @novel hatch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[surreal kelp]

Let me disagree with what you wrote and i am open to explain to the extend i can about this.

[novel hatch]

i need help admins now

please:(

[heady kernel]

Other games are very different when i pay 30+ dollars a month to play a server i enjoy, i expect good and fair administration in return instead we get crashing server false bans, and admins banning only because a friend of theirs messaged them about it

[gray stream]

Please do

[novel hatch]

No no

You not uderstand

[gray stream]

I see like 4 people currently awaiting appeals. Now I cant say whether they cheated or not but lets say they are all not cheating... how can an admin ban 4 legit players on accident?

There is no review regulation and rules

[novel hatch]

I just I just go to the server and then I get kicked and I can't even wake up

[heady kernel]

when you say you investigate people i was banned 10 mins after a report was made against me, i dont believe there was alot of investigating done, no evidence was shown but i was somehow told i can fight this, you cant fight something thats unkown to you

[gray stream]

An admin should abide by certain factors when they see a suspected cheater

[surreal kelp]

you will need to appeal your ban

[surreal kelp]

!appeal

[marble mantle]

Hey, @novel hatch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[novel hatch]

No they didn’t ban me, but they kick me, I can go to the server but I can’t even take a step

[surreal kelp]

I can not go into details on the process involved to ban a player as we do not publicly share any of that info.

[heady kernel]

I play with alot of groups, Some of them i hear alot say ' i have an admin friend i am messaging' basically making the admin extremley bias on a ticket and speeding up the process

you cant deny this happens

[surreal kelp]

What i can tell you though, and i am more than happy to jump into voice if you want to, is that we have a process that ensures a very low number of false bans

[novel hatch]

Can i talk witn you in private messages?

[heady kernel]

thats exactly what i want when you say a very low number, that still means there are people treated like cheaters when they arent given no evidence and told to appeal, again you cant fight something you dont know

[surreal kelp]

send me your steam ID in dm

[surreal kelp]

!steamid @novel hatch

[novel hatch]

Ok

[marble mantle]

Hey, @novel hatch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[heady kernel]

therefore ur system is just fundamentally wrong

[novel hatch]

Where should I send my ID?

I can send here

[surreal kelp]

Allow me to disagree and the low number that i mention is just an extremely small amount that is not related with what you think in the process. It is not because of human error to put it like that 🙂

[surreal kelp]

send it here

[novel hatch]

76561199130079969

[heady kernel]

Anyways this is a very relative conversation, what i aim to get from this is, respond to my appeal tell me what evidence i need to provide to you to prove that i wasnt evading instead of asking me to write an appeal that i quite frankly dont know what to include in and have an admin that didnt ban me look at it

[novel hatch]

let my problem be solved

pls

[surreal kelp]

do you have the time to jump on voice support and i can take you through the process as well as answer any of your questions to the best of my ability?

[radiant spear]

I was also banned just like that, what I did well in this game is farming, but I shoot so-so how could I be banned at all)

[novel hatch]

pls answer me

[heady kernel]

i have a shift in work in 20 when i get back if you are available i would appreciate if u did that

[novel hatch]

Bro can i talk with you in a private messages?

[surreal kelp]

Sure thing 🙂 send me a message when you get back and if i am online, i would be available to answer all your questions.

Though to try and give you a brief response for now at least till we meet again, to my understanding and based on what you said, you been banned for evading. Evading is the act of knowingly trying to bypass an active ban on an other account.

[surreal kelp]

If you are stuck at the spawn point and you are not able to wake up, go to our appeal website and proceed with an appeal 🙂

[surreal kelp]

!appeal

[marble mantle]

Hey, @novel hatch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[slow bison]

76561199492192342

[ivory delta]

!appeal

[marble mantle]

Hey, @ivory delta

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ivory delta]

Admin help me. But appeal says me that i not banned

[sacred ridge]

network support

@ivory delta

[surreal kelp]

!steamid

[marble mantle]

Hey, @ivory delta

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ivory delta]

tnx

[slow bison]

yo can u do something with me bcs i have this problem to lime Zladei steam id 76561199492192342

[ivory delta]

i put my steam id.

[surreal kelp]

unfortunately i can not assist you with that. You will need to wait for a full admin to help you.

[surreal kelp]

can you copy paste the ID and not a screenshot?

[ivory delta]

76561199074883857

[lavish leaf]

I am banned for some reason

And the ban appeal site says i am not

help

[regal verge]

all of you guys are cheaters

get a grip

[surreal kelp]

!steamid

[marble mantle]

Hey, @lavish leaf

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lavish leaf]

76561198136979466

[surreal kelp]

Thank you

could you please proceed with a ban appeal for that?

[surreal kelp]

!appeal

[marble mantle]

Hey, @lavish leaf

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lavish leaf]

Okay i did. Says appeal under view

[surreal kelp]

perfect soon you will get a response from our admin team 🙂

appreciate your time and reaching out here but i can not directly assist you with that

[ivory delta]

why this say that i not get banned

[lyric basalt]

Try to appeal as a mute

[surreal kelp]

give me a sec

[ivory delta]

but i got banned ad a hacker

[sacred ridge]

I have submitted a request on the official website, please resolve it as soon as possible. Us—Long has a lot of cheaters raiding my base

[whole oar]

Been disconnected multiple times today right after jumping, hasn't happened in the past. Is this a new issue or any thoughts?

[sacred ridge]

How to call the administrator to observe cheaters in the game？

[ivory delta]

tnx admin for help

[stoic hollow]

fr

[chilly siren]

!report

[marble mantle]

Hey, @sacred ridge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[cold mango]

!report

[marble mantle]

Hey, @cold mango

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

Ticket #2dc002 spinbotter. please ban ASAP. 9 hours on account, countering my raid

[winged brook]

I Never donate Again

[cunning sun]

vpn ban 76561199012172806 can someone help . i appeal already

[winged brook]

Its Cringe

[chilly siren]

You can only wait. Sorry

[winged brook]

I Buy vip and there ban me

[sacred ridge]

@chilly siren Please handle the appeal as soon as possible

[winged brook]

There no Point to buy vip again

[gloomy acorn]

eu main down?

[winged brook]

The Admins only say sorry de Sorry ye sorry you Need to wait für what i donate

[chilly siren]

Chat mod don't deal with ban appeal.

[winged brook]

Fcking Scammer

[quaint pendant]

eu main

[chilly siren]

Admins are on it.

[quaint pendant]

Did the server crash

[near halo]

Ticket #2dc002

cheater/spin botting teaming with massive clan ( EK ) on rustoria sea main. 20 man group bagged this cheater.

have evidence of spin botting and evidence of them teaming. please respond ASAP

[quaint pendant]

How long does it take for the server to recover

@chilly siren

[chilly siren]

A few minutes.

[vivid gulch]

wipe time!

[ionic ravine]

I was banned too, how do I solve this problem? I didn't break the rules.

[grizzled dawn]

I cant join in the server eu main beause Disconect: Conection attempt failed

[chilly siren]

!appeal

[marble mantle]

Hey, @ionic ravine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[chilly siren]

The server is restarting

[grizzled dawn]

aah ok

[gray stream]

@chilly siren

[chilly siren]

Yes ?

[gray stream]

i got denied with my appeal

could that be due to limited information cause idk what they want from me

[chilly siren]

Then, i can't do anything for you sorry.

[humble sequoia]

why can't I go to Eu main ?

[woven compass]

wtf is going on with eu main

[gray stream]

legit 0 proof on the fucking ban and it just gets denied like what??

this server is shit

[chilly siren]

EU Main is currently down admins are aware please be patient.

[grizzled dawn]

RESTART

[gray stream]

fucking useless support, non-evidence bans

[vivid gulch]

banned for what?

[gray stream]

no help nor questioning and no thorough investigation

[gray stream]

"cheating"

[humble sequoia]

when will it work?

[vivid gulch]

unlucky bro

[chilly siren]

I understand that you are mad but please now move along if you don't you will be muted.

[ashen fable]

"15 min rollback" wtf are you guys on

[humble sequoia]

when will it work???

[gray stream]

never

this server is shit

[humble sequoia]

Yang

when will it work? time needed!

[ocean thistle]

Eu main up, GO GO GO

[grizzled dawn]

yesssssssir

[ionic ravine]

Thank you!

[humble sequoia]

NICE

[fervent widget]

@chilly siren ,
I don't understand what their aggression is. But I can say one thing, they need to go to a psychotherapist, he will help them

[chilly siren]

Might be.

[lusty girder]

open slot

eu main

[fervent widget]

@chilly siren friend, will the slots be expanded?

[chilly siren]

I don't know.

[fervent widget]

ok thanks for the reply

[unique dew]

Our us 2x doesnt have a team limit, only a ui limit

[gray stream]

i guess its time to create an alt account and cheat for real

that way atleast my bans will be valid 😂

although bans are slow on this server anyway so i should be able to grief many people

also i guess i can false ban many people considering it only takes words

[ocean thistle]

I don’t recommend that at all. I know it got denied but there’s always a chance to come back again later on after a good amount of time has passed

[gray stream]

lol why should i wait to come back just to be false banned again

[ocean thistle]

There are other servers to play in the mean time. I don’t recommend this path

[gray stream]

i have more chance, fun and luck really cheating

[ocean thistle]

If you say so :/

[gray stream]

purely because i was banned on no evidence lol

[candid peak]

cheating in the video game completely ruins the purpose of playing it

[ocean thistle]

I hope you have a good day

[gray stream]

i dont see the harm in really cheating if false bans are as common as in this server

that way u get loot, easy raids etc with the same ban chance

[gray stream]

false bans ruins the purpose more lol

[candid peak]

true

[gray stream]

how can u even argue that when i been false banned playing legit lmao

[candid peak]

I got false banned from an mmo that I had 5k hours on

shit was wild

[ocean thistle]

I can only try to change your mind. It seems you no longer need support so kindly please move to #general or elsewhere

[gray stream]

if i cheat i can get loot far faster and either way i get banned so

[gray stream]

oof

did u get unbanned htough

[gray stream]

should i put my recommendation to people there or no?

[candid peak]

Yes, But im not playing an mmo if im just gonna be getting banned 😂

[ocean thistle]

@gray stream @candid peak

[gray stream]

i feel its unfair to promote cheating but if legit players gonna get banned i might as well lol

[ocean thistle]

Last chance

[gray stream]

well then how can u play on this server

[gray stream]

alright alright chill im moving

@candid peak go general chat

[ocean thistle]

Thank you

[velvet light]

will any slots be opened on eu med

it was at 650 last night now were at 450 wita 200 que day2

[warm citrus]

how can i create a ticket

there is one flying

[noble terrace]

!ticket

[marble mantle]

Hey, @warm citrus

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[steel fulcrum]

!ticket

[marble mantle]

Hey, @steel fulcrum

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[queen widget]

!appeal

[marble mantle]

Hey, @queen widget

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[burnt galleon]

!ticket

[marble mantle]

Hey, @burnt galleon

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[burnt galleon]

i keep getting kicked for packet loss everything i google says its a sever side issue?

[wispy loom]

Packet loss is a connection issue

Feel free to create a ticket in #network-support-old and we'll investigate

[uneven bronze]

a

[vivid gulch]

ban all roofcampers ty

[chilly siren]

That's is not a ban reason, Please move to #general

[vivid gulch]

should be

[halcyon urchin]

Sea long crashed?

[umbral dust]

what happened to SEA long?

[vapid zephyr]

still having these issues?

w/ sea long

[halcyon urchin]

yes

still down

[odd onyx]

sea bwoken WEALLLYY????

[vapid zephyr]

[umbral dust]

yes, i do not even see it in the server list

[vapid zephyr]

can you try the ip?

connect long.rustoria.asia:28010

[halcyon urchin]

Yeah it doesnt work, the server crashed

[umbral dust]

yes it says connection error no address

[vapid zephyr]

gotcha

will work on it now

[halcyon urchin]

Thanks Hokae

[vapid zephyr]

[umbral dust]

[halcyon urchin]

Will you let us know when it is booting up?

[odd onyx]

fricken it is fdex?

[near halo]

8u778h87h98uno

[odd onyx]

iz bace dekaying?

[umbral dust]

its up

[winged brook]

!appeal

[marble mantle]

Hey, @winged brook

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[compact zodiac]

hi

Looks like I've been banned from the server for no reason

@west mica

[vapid zephyr]

!appeal

[marble mantle]

Hey, @compact zodiac

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

why a roll back

[vapid zephyr]

happens when servers crash

it rolls back to last successful save

[kindred plinth]

did they intentionally disable animals?

[vapid zephyr]

I believe so, its tied to a lot of server crashes

[kindred plinth]

lame

my guess is they expanded the queue to hold 1050 players and that caused most of the problems. rustoria still crashes more than most.

[echo badger]

@vapid zephyr 442 spots rustoria eu medium

[echo badger]

Yesterday it was 600. There are 200 people in line, how do I play on your server?

[winged brook]

!appeal

[marble mantle]

Hey, @winged brook

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[halcyon urchin]

!ticket

[marble mantle]

Hey, @halcyon urchin

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[halcyon urchin]

i need admin help

[noble terrace]

you have 10 minutes to change your profile picture or you'll be removed from the server

[pure coral]

hello

admin

[upbeat rapids]

how do i report someone

[pure coral]

idk why i get ban my steamid：76561199337165047 can u tell me why?

!appeal

[marble mantle]

Hey, @pure coral

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lyric basalt]

!report

[marble mantle]

Hey, @upbeat rapids

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[upbeat rapids]

thanks

[humble sequoia]

• server EU MEIN crash

[vivid gulch]

y

[grizzled dawn]

is eu main

[low spire]

crash eu maın

[grizzled dawn]

eu main

[quaint pendant]

What's wrong with the server again

@surreal kelp

[grizzled dawn]

rustoria gonna need to give us free skins

i love eu main

[pure coral]

hello who can help me

[grizzled dawn]

?

[dense ether]

@noble terraceI am banned by VPN, can you help me

[quaint pendant]

The server crashed again

[tough bane]

We are aware thank you guys. Looking already into it. Please be a little patient while the server will reboot.

[glad halo]

[dense ether]

I am banned by VPN, can you help me@tough bane

[grizzled dawn]

Why do this server crash so much

[marble mantle]

Hey, @halcyon urchin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dense ether]

@tough baneCan the administrator help me

[quaint pendant]

[dense ether]

I am banned by VPN

[tough bane]

Your steamid

[dense ether]

@tough bane76561198078702968

[tough bane]

resolved. Currently the server is offline so give it a few minutes for it to reboot

[dense ether]

@tough baneThanks

[tough bane]

?ticket

[marble mantle]

Hey, @halcyon urchin

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[halcyon urchin]

Can I dm you Nuclear?

it doesnt fit either category

[viral grotto]

@tough bane I'm banned, can you help me see

[low spire]

how long will we wait

[tough bane]

?banappeal

[marble mantle]

Hey, @viral grotto

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tough bane]

max 2-4 minutes if everything runs perfectly while rebooting

[fervent widget]

@tough bane will there be a rollback?

[tender elk]

!ticker

!ticket

[marble mantle]

Hey, @tender elk

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/tickets. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[tough bane]

28 minutes

[tiny sage]

bro u kidding

lol nice 5k scrap gone

[graceful breach]

why i cant login to the server?, there is a connection failure

[velvet light]

brodie like open slots what is this

friday night servers dead asf

[humble sequoia]

don't need a rollback

gogogo

[gentle cipher]

its up

[echo badger]

Yesterday there were 600 spots on EU MEDIUM. Now there are 400 and the queue is 158 people. Is this a byte to buy a vip? You goddamned subhumans. Do not give normal players to play, constantly crashing and stuff. Why such a spiteful attitude?

[tiny sage]

is this just gonna happen every wipe?

[velvet light]

it seems that way

[tiny sage]

thats how they get people to buy vip server pop is also a lie

[echo badger]

shut your mouth.

[vapid zephyr]

take it to dms

[tiny sage]

i did no one answered

[vapid zephyr]

about what

Im saying dont argue in here

[echo badger]

Yesterday there were 600 spots on EU MEDIUM. Now there are 400 and the queue is 158 people. Is this a byte to buy a vip? You goddamned subhumans. Do not give normal players to play, constantly crashing and stuff. Why such a spiteful attitude?

[tiny sage]

😂

[vapid zephyr]

its because of entity count

now that players have been playing on the server for a day or so, the entity count has gotten high, meaning more server load

the pop always does this every wipe

[echo badger]

How do I wait in line for 150 people?

[polar raven]

How do i get yellow name in game?

[quaint pendant]

?

[humble sequoia]

-eu mein

[low spire]

wtf

[polar raven]

how do i get verified

[humble sequoia]

wtf

[quaint pendant]

crashed again

[low spire]

ın off pls

[tiny sage]

bro wtf it crashed again

[vapid zephyr]

!verify

[marble mantle]

Hey, @polar raven

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[humble sequoia]

admin wtf

[vapid zephyr]

what crashed?

[unkempt plover]

why its crashing

[quaint pendant]

eu main