#support

1 messages · Page 242 of 1

amber bronze
#

on the Rustoria website

raw echo
#

76561198423094118 Administrator, I am banned by vpn, can you help me unblock?

#

Excuse me, is the management there? Need help?、

ocean thistle
raw echo
#

@ocean thistleHow long will it take to untie it

hexed nimbus
raw echo
#

@hexed nimbusThank you, sir.

cosmic timber
#

Banned a friend with anti-cheat, me for playing in a party with him. A friend plays without cheats, steam did not ban him

hollow trellis
#

How do I submit a request to cancel the ban

ocean thistle
#

@hollow trellis @cosmic timber

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

cosmic timber
nimble dust
#

why can i not link my twitter and youtube on the rustoria website?

ocean thistle
ocean thistle
nimble dust
#

alr thanks

raw echo
#

Can I be quickly untied by VPNban?

raven bison
raw echo
#

76561198423094118@raven bison

#

Thank you, sir.

cosmic timber
#

Can't the application be processed sooner?

ocean thistle
cosmic timber
#

Lost all my progress. Very nice 🙂

ocean thistle
#

You have the verified role. You will get a DM from our Rustoria Bot about your appeal

raven bison
raw echo
#

Thank you, sir.@raven bison

patent elm
#

hello, I was restricted access to the server for an incomprehensible amount of time with a postscript (entity spam) the fact is that I bought a large number of items in a peaceful city, because of which the server turned off for 15 minutes and after that I was banned

toxic shard
#

That's actually worse than cheating

patent elm
#

it is an accident

#

I didn't try to specifically drop the server, but I was still banned for the bag you have

toxic shard
#

how can you spam entities by error ?

patent elm
#

i wanted to buy horse food for 1000 scrap metal, but he bought it not in one stack, but in 10 pieces and everything flew out

toxic shard
#

well write everything in an appeal

#

the admin who banned you will check it

patent elm
#

ok

golden shard
#

i was wondering about the status of my appeal?

ocean thistle
golden shard
#

it doesnt tell me the status

ocean thistle
golden shard
#

i dont see that'

ocean thistle
#

What do you see?

toxic shard
#

if you see the new appeal form then it's accepted

golden shard
#

oh , yea it just shows the appeal form to request a new form

#

thx admins(:

golden shard
#

Boost of appreciationheartoria

clear spindle
#

hello, any admins on?

cunning spoke
#

Help, my texture gun failed in the lab

nova escarp
nova escarp
meager holly
#

Hey

#

Is using Rust Plus Plus app allowed on rustoria servers?

long current
#

some one is saying bad things in chat against me

#

i have screenshot as prove

junior venture
marble mantleBOT
#

Hey, @long current

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

meager holly
junior venture
meager holly
#

thx

near halo
#

It's really no fun if the server hangs every 5 minutes

#

RUSTORIA EU LONG

whole pebble
#

!ticket

marble mantleBOT
#

Hey, @whole pebble

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

golden sierra
#

!appeal

marble mantleBOT
#

Hey, @golden sierra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

warm tinsel
#

@toxic shard

#

dispo pour voc ?

golden sierra
#

can i get some help? <@&274971100184576010>

ocean thistle
golden sierra
#

my account was been hi jacked so i request help to steam. finally i got my account back, please unban my account 😉

golden sierra
#

yes i did

tough bane
warm tinsel
#

i try tone of name nothing work

tough bane
golden sierra
#

hacker hi jacked my account and he use cheat in pubg so i got vac ban but now i recovered

marble mantleBOT
#

Hey, @golden sierra

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

raven mist
#

Also this is from pubg support, not sure what it has to do with rust

golden sierra
#

then why i still get banned?

#

you can check my ban record is gone

warm tinsel
#

@tough bane

.鬼

raven mist
hexed carbon
#

do i make a ticket ingame to report a player?

vapid zephyr
#

F7 reports don’t go to us

#

Only the ingame tickets through the /ticket command

smoky scaffold
#

F 7 goes to rust like a game ban but /ticket is for our servers.

vapid zephyr
idle nimbus
#

!ticket

marble mantleBOT
#

Hey, @idle nimbus

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

glad ether
#

hacker

marble mantleBOT
#

Hey, @glad ether

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

glad ether
#

administrator

neat pumice
glad ether
#

ok

kindred chasm
#

i got muted in zeus for 6 hours seeing if anyone wanted to trade scrap for guns wtf

marble mantleBOT
#

Hey, @kindred chasm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

where can i see my ban appeal ticket?

scenic sphinx
#

My appeal got denied, I assume it has to do with an assumption on my steam profile which I do understand but is it possible to talk to a mod/admin about this. Didn't you guys say you don't ban without hard proof so I'd like to see that please.

#

A ban shouldn't be given purely due to an assumption without actual proof

idle hollow
#

If it was denied, most likely it will not be reversed, admins do not ban without good proof.

scenic sphinx
#

there is no actual proof and if there is I'd like that to be explained. I'm 99% certain that it is purely due to my steam profile and that they banned based of an assumption

#

what happened to the term innocent until proven guilty? Prove me wrong and I'm man enough to accept it.

ocean thistle
ocean thistle
scenic sphinx
ocean thistle
scenic sphinx
#

because I know how you rust servers work

ocean thistle
scenic sphinx
#

You don't care about some private account beaming people across the map but a lvl 101 steam acc with 1 game ban almost a year ago gets me banned

scenic sphinx
#

All I'm asking is to talk with an admin for the actual reason, don't think that's too much

neat pumice
scenic sphinx
neat pumice
scenic sphinx
plain haven
#

Hi I was banned for chargebacking roughly a year ago I was charged an auto subscription for vip that I was unaware of so i refunded it on my card without realising that it could get me banned honest mistake. and im wondering if there is anything possible to get the banned removed it would be greatly appreciated. My appeal was originally denied but im hoping since its been such a long time that possibly it can be removed so I can go back to playing

marble mantleBOT
#

Hey, @plain haven

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

last spruce
#

You can try now :)

blissful herald
#

@plain haven make a payment ticket and the guys will look into your chargeback

last spruce
#

Sky check dms pls :)

#

Have question

raw totem
#

I need a admin for a cheater

#

I made a ticket already but his name is WHATS GOOD

#

only hits headshots from like 200m and defantly has esp

wintry hatch
#

xert

hexed nimbus
wise bison
#

с кем связаться по поводу разбана?

past slate
#

Hello, please tell me why I lost the VIP if I bought it 10 days ago?

wise bison
#

who to contact about the unban?

hexed nimbus
marble mantleBOT
#

Hey, @wise bison

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shut inlet
#

how do i do custom music

#

for radio

#

anyone know how to do custom music radio

thin plover
#

You can't

#

The server would need to allow it

shut inlet
#

thx

thin plover
#

But BBC 1 is pretty good or Jazz Okay

little path
#

ي

vapid zephyr
#

?

little path
#

i got bannd how i want remove

regal pulsar
#

i got bannd how i want remove

little path
#

the bannd!

regal pulsar
#

@vapid zephyr

vapid zephyr
#

!appeal @regal pulsar @little path

marble mantleBOT
#

Hey, @regal pulsar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

regal pulsar
vapid zephyr
#

Appeal it as a server mute please

#

The 2nd option

regal pulsar
#

i made an appeal but how to remove the banned quickly ?

#

@vapid zephyr

hexed nimbus
regal pulsar
#

i made an appeal but its taking so long

hexed nimbus
regal pulsar
#

holy are you talking for real

#

man i though it will take at most 10 min

hexed nimbus
#

what you banned for ?

regal pulsar
#

cycling clan mmeber

#

members

hexed nimbus
#

duration of the wipe anyway so

regal pulsar
#

i got alot and i dont wana lose this wipe

#

that is my point

hexed nimbus
#

well thats the default punishment for cycling members its clearly in the rules unless there is something else that can make the admins deside to lift it now thats what its gonna be mate

regal pulsar
#

i did it without knowing that there was such a thing

hexed nimbus
#

lol then next time before pressing "yes i have read these rules" take time to read them mate

peak grove
#

how do i create a ticket

naive bison
#

Excuse me, I wanted to know what time will be the wipe on the server EU Medium ?

#

I didn't find any information about it

lyric basalt
lyric basalt
marble mantleBOT
#

Hey, @peak grove

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
delicate lava
#

/wipe

marble mantleBOT
#

Hey, @delicate lava

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

rose walrus
#

duckinbeach is cheating in Rustoria 2x Vanilla

glossy wind
#

duckinbeach is cheating rustoria 2x vanilla

thin plover
marble mantleBOT
#

Hey, @rose walrus

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

rose walrus
#

!ticket

marble mantleBOT
#

Hey, @rose walrus

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

glossy wind
#

!ticket

marble mantleBOT
#

Hey, @glossy wind

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

echo badger
rose walrus
#

Hello

#

We lost to Ak kits to duckinbeach they are in his base is there anyway we can recieve them back

lyric basalt
last spruce
#

Sadly no we do not return loot from cheaters

vapid zephyr
#

What’s up

marble mantleBOT
#

Hey, @plain zenith

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tight zenith
#

!appeal

marble mantleBOT
#

Hey, @tight zenith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

clever jolt
#

My ban has expired but I can't login to the server can you help me

#

<@&274971100184576010>

#

@vapid zephyr

marble mantleBOT
clever jolt
quiet igloo
#

is 10x no bps eu down

clever jolt
slim swift
drowsy maple
# clever jolt <@263831253713813505>

I see you keep trying to connect. The system may not let you connect if you are spam connecting. Id suggest waiting about 10 minutes or so before you try to connet again.

drowsy maple
# clever jolt

Yeah, please stop spamming the connect button and give the system time to update. Your ban is already lifted.

clever jolt
#

thank you so much dale

#

but I made it say new for 10 minutes

frozen musk
#

Is there wipe pass for @sharp girder

#

Or is that only for Main

west mist
#

10w no bp EU down?

quiet igloo
#

yes

viscid cloak
#

check please eu mondey, guys play with aim bot, doing only headshots, BASELESS SOULJA, where moders???

marble mantleBOT
#

Hey, @viscid cloak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

viscid cloak
#

nice, thx)))))))))))))))

#

ez cargo fot cheaters

viscid cloak
#

gg, nice moderation

vapid zephyr
#

Have you made a ticket

#

@viscid cloak

viscid cloak
#

sorry, I'm already on tilt, I don't want to play

vapid zephyr
#

Oki dokie

near halo
#

Im sure this has been asked 100 times but whats the issue with all the ai?

drowsy maple
near halo
#

Oh okay, not disabled by you I assume, facepunch issue bc it works on some servers, some not.

drowsy maple
#

Rustoria has disabled it on our servers to help performance

near halo
#

Ok, I get it but once it's fixed it will be re-enabled correct?

drowsy maple
#

That would be something the devs could answer better, but I'd assume that if it were not causing performance issues, that it would be enabled.

near halo
#

Ok, thank you

turbid lotus
#

Can someone help me with a ban. My friend was banned over 4 years ago and it was declined. Would someone be able to have a look over it again now please.

marble mantleBOT
turbid lotus
#

76561199002116174

drowsy maple
drowsy maple
turbid lotus
#

Thats the account that he gave me.

drowsy maple
#

they should be able to log in now

turbid lotus
#

Ah ok thanks, he didnt know that.

turbid lotus
turbid lotus
#

@willow tendon

#

523830967920492544

drowsy maple
#

let me look

turbid lotus
#

OK thanks 🙂

drowsy maple
turbid lotus
#

He will, thanks for the help 🙂

drowsy maple
#

You're welcome

near halo
#

!map

marble mantleBOT
#

Hey, @near halo

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • Main
  • Mondays
  • Medium
  • Long
  • Small
stuck shale
#

is there a wait time to look at the shop after i linked steam through the website?

restive dome
#

hey anyadmins wanna help with the cheaters that a riddling your 10x server

marble mantleBOT
#

Hey, @restive dome

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

please make a ticket, this is how our admins investigate such things

harsh rover
#

!APPEAL

marble mantleBOT
#

Hey, @harsh rover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hardy herald
#

Does this server do emails for appeal follow-ups?

small flicker
hardy herald
worldly iris
#

!appeal

marble mantleBOT
#

Hey, @worldly iris

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

drowsy maple
worldly iris
#

it says I am banned and when I do the process of trying to unban it say's there is a error and I'm not banned on the server?

marble mantleBOT
worldly iris
#

76561198871951484

drowsy maple
worldly iris
#

yes i do @drowsy maple

glass hornet
#

plz vanila sea main contact IP

gleaming ruin
#

My shit hasn’t refunded yet

#

What happened?

wicked onyx
#

was just banned on rustoria 5x trio. I'm not sure why were banned, although I have a idea as to why... We we're roam raiding and raided into this base we noticed there was a guy AFK inside the base and he didn't have any loot so we decided to "reverse raid" and we put one kit and a tier 3 in his base, put a code on door, deauthed from TC and left.. were assuming it may have been the code lock having all of us authed on it. If this is so we're sorry for doing this, hopefully its seen as a genuine mistake.

#

wont let us appeal because it was too recent

marble mantleBOT
wicked onyx
#

76561198995656376

drowsy maple
#

ill have a look, be a few minutes

wicked onyx
#

alright ty

random surge
#

hey mods can i get server log in ip adress for eu long

#

plz and thanks

#

@drowsy maple

slate grove
wicked onyx
#

@slate grove

slate grove
#

Think it was me you raided lol

wicked onyx
#

that was us lmfao

#

im sos sorry

slate grove
#

did you somehow invite me to your team when I was afk? Or was it the TC auth when you left?

wicked onyx
#

no

slate grove
#

lmao!

wicked onyx
#

and we deauthed

#

it was because of the code lock prob

slate grove
#

I unlocked then immediately changed to key lock so idk. Hopefully a mod can fix :/

wicked onyx
#

hopefully

drowsy maple
slate grove
#

TY no mic sorry and thank ya

woven axle
#

i got a 5x need 3-4

solar lichen
#

I was banned by mistake for cheating but I never played with cheats (I swear to my mom) admins please unban me id: 76561199099499629

marble mantleBOT
#

Hey, @solar lichen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

still apex
#

i cant invite my buddy to the team it says i dont have permission even though im leader

solar lichen
#

I sent an application to the site and have been waiting for 4 days tomorrow I need access please

crimson vortex
raven phoenix
#

Why can't I access the server?

#

Issue: disconnected:disconnected

drowsy maple
near halo
#

@jade jasper store?

#

for vips?

raven phoenix
#

Network is normal, other servers can successfully access.

foggy furnace
#

I went to play through geforce now on your server. Just came in and I was immediately banned. What is the reason?

unique dew
marble mantleBOT
#

Hey, @foggy furnace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unique dew
#

appeal it and you should be fine

light canyon
#

! wipe

#

!wipe

marble mantleBOT
#

Hey, @light canyon

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

terse ridge
#

Where do i see map for 2x us before wipe?

ocean thistle
graceful totem
#

Hello, my friend has been requested by Ban to lift the ban 76561199337162407 76561199070817233

#

Hello, my friend has been requested by Ban to lift the ban 76561199337162407 76561199070817233@ocean thistle@unique dew

unkempt sky
#

admin i am here and 000 clan is sealing off loot

marble mantleBOT
#

Hey, @graceful totem

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ocean thistle
marble mantleBOT
#

Hey, @unkempt sky

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

iron saddle
#

@marble mantleI was inexplicably blocked as I walked, and if I entered again, it would show hacking.

#

@marble mantleI have submitted the ticket and please reply to me as soon as possible. Thank you very much. 76561199070817233

marble mantleBOT
#

您好, @iron saddle

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

Link your accounts to get special rewards in-game.

ocean thistle
#

Appeal or ticket?

iron saddle
charred ferry
#

I have already tried to restart but it does not work

lyric basalt
wary fjord
#

Hello dear administrator, I have not engaged in any cheating or illegal activities. I request the administrator to lift the ban on logging in. I am a good citizen who complies with laws and regulations 76561199337162407

#

@ocean thistle

lyric basalt
marble mantleBOT
#

Hey, @wary fjord

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wary fjord
#

@lyric basalt

lyric basalt
#

yes

wary fjord
#

ok

charred ferry
wary fjord
#

We have appealed for assistance Thank you

delicate lava
#

/wipe

marble mantleBOT
#

Hey, @delicate lava

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

lyric basalt
dense cloud
#

76561199049127459 vpn ban

#

<@&274971100184576010>

stuck dragon
#

Dear Administrator, I have submitted an appeal. I want to play the game as soon as possible. Can you help me deal with this

dense cloud
#

@mellow tundra

lyric basalt
dense cloud
#

this just my account can support

fiery current
#

How many hours until wipe eu medium

cursive kayakBOT
#

@fiery current

:flag_eu: EU Medium

IP: connect medium.rustoria.uk:28010
Next Wipe: <t:1686837600:F> (<t:1686837600:R>)
Wipe Schedule: Thur @ 3PM UK Time (Bi-weekly)
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for Next Map

restive robin
#

Hi admin 76561199054486779 i get vpn ban ,please for help thx

tacit dragon
#

vpn Steam ID:76561198806507158

autumn egret
#

Steam ID:76561198970910857 vpn ban

restive robin
#

<@&274971100184576010> Hi admin 76561199054486779 i get vpn ban ,please for help thx

nova escarp
#

am i tripping or 3x eu suposed to wipe a hour ago

restive robin
#

76561198453225832 vpn ban

autumn egret
#

1

tacit dragon
#

vpn Steam ID:76561198806507158

#

ban

noble terrace
#

All fixed @restive robin @tacit dragon @autumn egret

autumn egret
#

ok thinks

sharp bronze
#

map

#

how can download next map

dense cloud
#

@noble terrace76561199049127459 vpn ban

#

<@&274971100184576010>

thorny dune
hallow pollen
#

i have map vote role but where can i vote?

idle hollow
marble mantleBOT
#

Hey, @hallow pollen

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • Main
  • Mondays
  • Medium
  • Long
  • Small
hallow pollen
#

have it

idle hollow
old solstice
#

slots for eu main

leaden furnace
#

Can someone help me? I bought vip for my wrong steam account

#

Would be lovely if it can be transfered to my other acc....

ocean thistle
earnest kernel
#

slots for eu medium

ocean thistle
wanton lynx
#

can somebody check my ticket its been open for like 10 mins ive been waiting and the wipe is ongoing

wary mulch
#

you may need to update the vip pricing in different currencys on the website

pulsar meadow
#

i ahve been EAC timeout for excessive packet loss

#

is there anything i can do to shorten the 15 min wait time

ocean thistle
hushed isle
#

@ocean thistlehow much slots will be on rustoria main?

#

900 or 1000

ocean thistle
lusty dove
#

i got banned for 15min for no resson

ocean thistle
lusty dove
#

Yea

#

whats the point of this ban

ocean thistle
# lusty dove whats the point of this ban

That's most likely due to network issues/packet loss. You have to wait those 15 minutes. I recommend restarting your modem/router while you wait. This is not from Rustoria

lusty dove
#

i dont have any issue

#

with network this is joke

unkempt dune
#

Dude i crashed without closing the game and i got que when i tried to log in back?

toxic shard
#

This comes from EAC not us

unkempt dune
#

never happend to me

#

!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

unkempt dune
#

u dog

drowsy halo
#

I got kicked for EAC???

ocean thistle
# drowsy halo I got kicked for EAC???

That's most likely due to network issues/packet loss. You have to wait those 15 minutes. I recommend restarting your modem/router while you wait. This is not from Rustoria as it's from EAC

drowsy halo
#

seriously never had this before... was stacked

ocean thistle
#

Sorry that happened :/

violet ruin
#

got kicked for no reason just disconnected, my wifi is still on and everything

#

i was 2 in queue for eu medium and now im at 450

#

and it opened slots when i got kicked

violet ruin
#

no error

#

just Disconnected

#

i was on my phone and it just disconnected

#

do you guys not have a plugin where you get your spot back when you disconnect and you have 5 minutes

ocean thistle
#

!steamid

marble mantleBOT
ocean thistle
#

And what server?

violet ruin
vast crag
#

wtf does that even mean

ocean thistle
serene zinc
#

76561198403866603 vpnban

ocean thistle
lusty dove
#

againnnnnn

#

can u fix thiis

serene zinc
#

@ocean thistlevpnban 76561198403866603

lusty dove
#

2 times in roww my wifi is good

wanton lynx
#

happend to me as well

ocean thistle
#

@vast crag @lusty dove @wanton lynx That's most likely due to network issues/packet loss. You have to wait those 15 minutes. I recommend restarting your modem/router while you wait. This is not from Rustoria as it's from EAC

lusty dove
#

its not network issue

ocean thistle
marble mantleBOT
#

Hey, @serene zinc

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lusty dove
#

we know our wifi

#

its server problem im sure

ocean thistle
lusty dove
#

steam ??????

ocean thistle
#

It's from "EAC" Easy AntiCheat

lusty dove
#

nice\

wanton lynx
#

so we have to wait 15 minutes for no reason

stuck sierra
#

what eu main?

ocean thistle
#

Yes, as it's issued from EAC and not Rustoria.

ocean thistle
wary mulch
#

yo kick some nerds from the server pls

stuck sierra
#

lags eu main

wary mulch
ocean thistle
#

Thank you for the reports. I'll let the team know.

wary mulch
#

like alot

stuck sierra
#

lags eu main

harsh solstice
#

eu mains hard lagging

#

eu main crashed

ocean thistle
#

I've told the team ThumbsUporia

cedar lance
#

Anyone having issues connecting to US Long?

ocean thistle
dense cloud
#

76561198422233662 vpn ban

fossil igloo
#

Restarting EU Main, no rollback. There is a bug which causes the server do die like that. FP is aware

marble mantleBOT
#

:ok_hand: channel locked by hoppel#0

marble mantleBOT
#

:ok_hand: channel unlocked by hoppel#0

wary mulch
#

mods sort this person out

small flicker
split crypt
#

Hello im looking to reach out to a admin. whats the best way to do that ?

marble mantleBOT
#

Hey, @split crypt

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
near halo
#

ye rustoria is weird

#

i got banned for hacking

#

even tho i go no cheats 💀

#

am i that good?

ocean thistle
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cyan frost
#

how long does it take before premium on a server is activated? jsut wonder if it's worth buying today

regal horizon
#

Where do we go for tickets with videos?

thorny dune
vivid gulch
#

rustoria eu main has to be bugged no? missile silo has not respawned once

near halo
#

bro im legit banned for no reason

#

and bought vip to play last night

grim tulip
#

Bought Vip to Medium and i dont have a queue skip?

near halo
#

@west mica you available to vc? im in support

#

like its 1 million percent a false ban

thorny dune
marble mantleBOT
summer dove
#

dear admin

near halo
#

76561199039570397

summer dove
#

sea main toria is shitting itself

near halo
#

whatever account is linked isnt even mine

summer dove
#

pls fix, its fucking rubberbanding

near halo
#

and i only have 1 ISP i ever use

#

Virgin Media, im irish, i used geforce now 2 weeks ago on a laptop when on vacation so unless its linking through the geforce now ip

#

makes 0 sense, ive gamed on rustoria for months no issues at all and then bought vip log on today and banned for hacking

regal horizon
#

Maybe you should quit cheating then...

near halo
#

im not even cheating??? why would i get gamebanned buy a vip and then say haha i defo wont get linked to the acc

#

im not braindead, cheating is just gay

west mica
#

Who said anything about gamebanned?

near halo
#

dm me

#

i spoke to someone alrdy

west mica
#

We can talk here.

near halo
#

he said it was linked to an acc

#

hoppel said

west mica
#

Then I guess you got your answer

near halo
#

its not my account???

#

DIIGGGGGGAAAAAAAA LONG IS OFFFLINNE

#

ICH KANN DAS ALLES NICHT MEHR

#

dude check the battlemetrics, theres legit no way im banned like that, can you not talk to me? i am not cheating at all

#

i spent money to buy vip for wipe and got home from work to a ban

#

please like im not trying to be unreasonable im just asking for a chat in voice for one minute

#

its genuinely not my account ive never heard of it i only use this account that got banned off the server

west mica
#

If you have been answered by hoppel there isnt anything a vc is going to do right now

near halo
#

hoppel said he would check why im banned not deal with the appeal

regal horizon
#

Hold on, just because you buy something doesn't mean they're obligated to do anything. You chose to do it out of your own validity

near halo
#

im not trying to be unreasonable im a chill guy, if you look at my ip im using right now theres 0 way that or my previous ips from my ISP Virgin Media linked to that account

#

it makes absolutely 0 sense

west mica
#

How many accounts do you have?

near halo
#

This account

west mica
#

No more?

near halo
#

and an old gameban from like 2017

#

hoppel knows about it

#

genuinely yes

#

ive been using this account for years

#

not one issue on any server

west mica
#

Have you appealed?

near halo
#

yeah as i spoke to hoppel

#

but hes not an admin hes a dev and really busy i get that

west mica
#

I suggest you wait for the appeal to be reviewed. Asking multiple different admins aswell as asking hoppel to review is confusing things

near halo
#

so i get to sit and not play over a false ban for wipeday

cinder pine
near halo
#

whatever man, takes 2 secs of ur time to check my battlemetrics IPs

cinder pine
#

Plus u guys can see there ips even if they have a vpn, so he couldn’t be faking it either

near halo
#

thanks for the amazing support when i support your community by purchasing vips on a week to week basis month to month basis

regal horizon
#

There's actually a bit more work to do than just checking IPs... You can mask your IP realll easily

trail crown
#

@west mica It won't let me or my brother in, it kicked us and it won't let us in, I don't know if it's a mistake or it's just us, thanks

west mica
#

VIP gives you access to skip queue. Not fast appeals

near halo
#

your correct

cinder pine
#

The point is he supports u guys

regal horizon
#

You're*

cinder pine
#

U should be supporting him like the channel says

west mica
#

We will support him

near halo
#

my point is that im not an unreasonable person so the fact you wont just open the account on battlemetrics and check the IPs saving me HOURS or days before an unban is unfortunate

west mica
#

via appeals

near halo
#

how do i reply to u in appeals

#

do i use the website or something

#

i registered an appeal but not sure where to check the appeal from there

west mica
#

Once you submitt an appeal you dont need to do replies. Just submitting is enough

regal horizon
#

Small, go back and read what I said. There's more to it than just checking IP's. Masking IPs can take you literally 20 seconds to do. It sucks, but just embrace the suck and chill out. Go jerk off or something idk

near halo
#

right

#

well doing the administrative job properly saves this hassle

#

and thats not a dick thing to say i used to admin myself. its a false ban 100% and thats why im irritated.

cinder pine
near halo
#

ill wait, but im not happy with this at all

#

not one bit

regal horizon
#

monkashrug Then go find another server to play

near halo
#

sure man while 7 of my friends get to have fun and im just in the door from work let me go play alone 😛

west mica
#

Me not looking at something while on my phone doing something correctly. I agree. I would need to be at my PC to see the whole story. You have spoken to multiple admins. All of which I'm sure said to appeal. I am not going to take yours or your friends word about anything. Your appeal will be reviewed soon as possible.

regal horizon
cinder pine
near halo
#

Alright thats fair AW, if youd said from the get go you were on your mobile id understand

regal horizon
near halo
#

But if you have the time as soon as you reach your PC id really appreciate that

#

You will understand my frustration once you review the situation

worldly scaffold
#

admins pls check my ban apeal i had legit just bought vip and got banned cuz im using a vpn that someone elsed used to cheat ig this is the 2nd time its happend ive been unbanned for it before

jolly shale
#

when does us medium wipe

near halo
#

3pm est @jolly shale

regal verge
#

are the scientist going to be fixed ?

whole abyss
#

HELLO I NEED HELP, THE SERVER HAS DISCONNECTED ME AND NOW I HAVE A QUEUE OF 100 PEOPLE, COULD YOU HELP ME? I PLAY IN THE EU SMALL\

junior wing
junior wing
junior wing
wispy dirge
elfin sapphire
#

111

#

11

raven mist
#

Not performance, prevents crashes more👀

somber cave
#

hey so i have been posting lfm post they keep on getting deleted when im looking for members for rustoria 2x vanilla

raven mist
#

Might be too long, lemme see

somber cave
#

.R1VER IS LFM
✘ ACTIVE PEOPLE ONLY
✘ 15+
MAIN TEAM
✘ 3K+ HRS
✘ 150m AK
✘ CLIPS/UKN
✘ GOOD COMMS

MONUMENT
✘ 2.5k+ HRS (small exceptions)
✘ 125m AK
✘ LISTEN
✘ GOOD COMMS

BUILDER
✘ 2.5k+ HRS
✘ 100m AK
✘ BUILD FAST
✘ MUST BE ON FOR WIPE
✘ CUSTOM BASES/META BASES

FARMERS/ BASE BITCH
✘ 1k+ HRS
✘ 75m AK
✘ MUST BE ON FOR WIPE
✘ FARM WHEN TOLD
✘ FILL LOCKERS AND CRAFT
▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Join link in bio or dm me for public and make a ticket!

raven mist
#

Theyr still there tho?

somber cave
raven mist
#

Theres also a cooldown on it so not sure

somber cave
#

ok

#

works now thats wierd oh well thanks for the help

primal plover
#

How do i find the map for rustoria 2x vanilla that is gonna wipe in like an hour

near halo
primal plover
#

it doesnt show the modded servers

#

@near halo

near halo
#

no idea then bud sorry

weak sun
#

Hello a i buy vip , for my friends Help me

idle hollow
weak sun
#

I bought a VIP wrong for my friend, you can fix it on another account

idle hollow
balmy relic
#

Is the clan limit 7 on EU 10x cause I have seen 7 people in a group before

desert sorrel
#

pls fk u with ur eu main serv only tp time when i fight and loose some stuff i stop buy ur fking wype

#

do something

#

vip

vapid zephyr
#

if there are 7, make a ticket please

junior thistle
#

hollo

vapid zephyr
#

whats up

iron verge
#

I was playing on the rustoria 5x solo duo trio and got banned I only killed like 2 people and If you were to talk to them they would tell you I wasn't cheating

marble mantleBOT
#

Hey, @iron verge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

kindred lion
#

!appeal

marble mantleBOT
#

Hey, @kindred lion

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

!ticket

marble mantleBOT
#

Hey, @kindred lion

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

And please don’t call out cheaters in public

kindred lion
#

Ok

#

ok i created

regal verge
#

is med going to expand

elfin cliff
#

why did it wipe at 2:57 when it says 3

regal verge
#

hello RUSTORIA

#

EXPAND

blissful herald
marble mantleBOT
#

Hey, @regal verge

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

regal verge
#

!slots

marble mantleBOT
#

Hey, @regal verge

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

regal verge
#

Shit servers and u wonder why rusty moose is better

raven mist
#

We are so shit you are asking to expand slots huhhhh

stoic widget
#

hi

regal verge
#

why dont expand the slots

raven mist
#

Because we are shit servers

#

And also because its a medium server MonkaThumbsUp

near halo
#

whats the slot limit on medium

iron verge
#

Is there a way to find out the reason I was banned?

near halo
#

does it go to mre than 350

raven mist
#

It does

near halo
#

what does it go to max?

surreal kelp
marble mantleBOT
#

Hey, @near halo

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

near halo
#

im afraid that doesnt answer my question

surreal kelp
near halo
#

whats the max 1000?

surreal kelp
#

so i can not respond to your question directly with a number let's say 1000

near halo
#

okay ty

surreal kelp
#

apologies for that 🙂

near halo
#

np

wet sundial
#

absolute bull shit bought vip for medium then i get dced and a tempoary cooldown for 15 minuted

#

nice server

raven mist
#

Temp cooldowns are issued by eac

#

Not the server

raw herald
#

how to report players?

near halo
#

why are there no wipe vips for us medium

marble mantleBOT
#

Hey, @raw herald

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

#

Hey, @urban island

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

abstract oxide
late sorrel
#

i bought vip for medium and im in a que...

unique dew
still pelican
#

I bought a VIP for today's wipe, but it was forcibly dropped game at "Temporary cooldown in effect for client ,expires in 15 minutes". Please refund my VIP.

livid cove
#

!appeal

marble mantleBOT
#

Hey, @livid cove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

obsidian jasper
#

Im top 1 Rust and ukraine

thin plover
light mesa
#

us medium just constant lag wow

vivid rampart
#

where do i go to make a ticket

vivid rampart
#

76561199348809029

near halo
#

i got false banned pls drag me

copper briar
#

bro US Medium im in que for 30 min there is only 1 QUE COME ONN

near halo
#

i got false banned pls drag me

#

i got false banned pls drag me

blissful herald
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

i have clips of my gameplay the whole time including when i got banned

#

this is outrageous i waited in queue for 5 hours and i come play and i get false banned for hacking

#

just drag me and give me a few minutes to prove my innosence

light mesa
#

us medium unplayable

near halo
#

i need unban now for medium wipe i can prove right now that im not hacking
i have clips of my gameplay the whole time including when i got banned
this is outrageous i waited in queue for 5 hours and i come play and i get false banned for hacking
just drag me and give me a few minutes to prove my innosence

#

<@&274971100184576010>

wispy dirge
#

@near halo please don’t tag admins, please follow the appeals process and an administrator will look into the issue.

near halo
#

that takes so long i need to play medium wipe

regal verge
#

THANK U RUSTORIA

near halo
#

i can show clips of me getting banned and before and i cant show them if i appeal trough the website

#

i have 2 minute clips

regal verge
#

MEDIUM UNPLAYABLE

wispy dirge
#

You will need to follow the process saying the same as everyone else, you can upload your clips to a streaming site and provide the links to the ticket.

near halo
#

server so bad

marble mantleBOT
chilly siren
near halo
#

76561199381363755

#

@blissful herald

blissful herald
#

yeah, you need to ban appeal

#

!appeal

marble mantleBOT
#

Hey, @blissful herald

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

cant i just show my clips? i got literally almost every minute of like past hour before i got banned

#

i have clipped most of my kills

blissful herald
#

no, appeal

near halo
#

i was waiting for medium wipe since force

#

bruh

#

this is outrageous

#

this is a clear false ban lmao i would only take 2 mins to show rock hard proof that im not ''hacking''

cunning hamlet
#

i need support

wispy dirge
cunning hamlet
#

mind if i explain it in vc?

near halo
#

my teammates are mad cuz they got false banned so am i. i waited 2 weeks for medium wipe and this happens?

wispy dirge
#

Can’t join voice at the moment, feel free to join vc and another mod can pull you.

cunning hamlet
#

alright i'll explain what happened

nova escarp
near halo
nova escarp
#

did something get into ur mind or something? cant play rust for a day oh noooooo!!!

wispy dirge
#

@nova escarp unless you need something move along please.

light mesa
#

how do i get my vip refunded. us medium is unplayable and im wasting my time

wispy dirge
cunning hamlet
#

so i was in a three man with my 2 friends we were cool with some dudes and we ended up joining them (jayin,mrsleepy,voiper, some other dude) but we had one more his name was like middle ground and he didn't talk at all he was quiet (he was the cheater).

#

Then later i got kicked from the game since my pc crashed and then i took a break while waiting for queue and i was told we got banned from teaming up with the cheater (middle ground) then yea

#

then he told us he enjoyed cheating and he took a break and came back again but without telling us

last urchin
#

lies stay banned loser

cunning hamlet
#

not lies

#

my team mates got unbanned already

marble mantleBOT
#

Hey, @cunning hamlet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wispy dirge
cunning hamlet
#

now i gotta wait 1-3 days to get unbanned dubs

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

posting more but shitty internet

thin plover
cunning hamlet
near halo
#

LMAO

#

u can pc check me i have nothing im fully legit never cheated

thin plover
near halo
#

im trying are u stupid

thin plover
#

Well thats in your appeal that you have to do that, Im not stupid, are you?

near halo
#

no ur retarded

#

random ass

noble terrace
#

You should post links to clips in your appeal. We don't review bans in Discord.

near halo
#

can you check my appeal fast if i make 1

noble terrace
# near halo ok ty

Out of curiosity, your Discord account isn't in that video. So what's your actual Discord account and why are you on an alt?

thin plover
#

Ok so Jyrcella gets a thank you but I get called a retard and random ass after I said the same thing got it Okay

stray musk
#

hi, i want to report a cheater

#

i have clip!

near halo
near halo
#

i cant join the cord idk why

#

I havent even made an appeal for a 7d association ban but it says “Appeal Denied”, is there something I can do about it? Or am I not able to appeal an association ban

hexed nimbus
marble mantleBOT
#

Hey, @stray musk

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

buoyant robin
#

! appeal

hexed nimbus
buoyant robin
#

!appeal

marble mantleBOT
#

Hey, @buoyant robin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

U can’t appeal a temp ban?

#

@hexed nimbus

hexed nimbus
#

7days if for everyone incase of hacker association

near halo
hexed nimbus
#

Correct

#

Default for playing with a cheater as knowing or not knowing the where cheating you all had benefits from it in some way or form that’s why teammates get 7 days and the cheater gets perm

vernal charm
#

is there stream snipe protection?

hexed nimbus
#

Up to streamer

vernal charm
#

explain please

vapid zephyr
#

but its still on you to try and hide stuff like map

near halo
hexed nimbus
#

Delays, streamer mode so many ways to prevent it

vernal charm
#

debating if im going to stream this server

#

some servers protect others dont i was just curious

hexed nimbus
open wraith
#

i know a known ban evader who is banned on rustoria servers for hacking is playing how can i report him?

marble mantleBOT
#

Hey, @open wraith

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

marble mantleBOT
#

Hey, @open wraith

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
near halo
hexed nimbus
near halo
#

i like how its rustoria "medium" and there is 700-800 ppl and server is unplayable thats crazy

regal verge
#

so

#

who loves server lag

hexed nimbus
#

Me

ionic mortar
#

C22 US Medium

quaint perch
#

i have vip on us Medium but its making me sit in q..

thin plover
#

Make a ticket there and they'll sort you out

regal verge
#

so do u guys like having a shit server or?

thin plover
regal verge
#

ur doing flips on it fr

#

stop riding

sage bobcat
thin plover
thin plover
west mica
rose otter
#

Hello Sam told me to come to discord I was banned

sage bobcat
gleaming hound
thin plover
open wraith
#

please check Ticket #067f0d fast

#

cheater playing on eu medium

marble mantleBOT
#

Hey, @open wraith

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

open wraith
#

please check Ticket #067f0d ASAP

bitter galleon
#

FIX YOUR SERVERS

verbal osprey
#

US Medium - soooooo, doing something about the crashing, lagging orrrrrr????? No, just let it ride all of wipe day?

bitter galleon
#

I would like my money back if your product is unplayable

#

will be going to my credit card company for fraud

barren ermine
#

^

quaint perch
#

@noble terrace been waiting 30 mins now on my ticket

marsh notch
#

is any admins on\

noble terrace
quaint perch
#

paymeny support

#

my vip isnt working, and hasnt been for a while now

marsh notch
#

us 5x kid named jonny clan KEET is aimbotting heads, he has a previous game ban on his account can we get this guy out of here

alpine tapir
noble terrace
# quaint perch paymeny support

Only a select few people can help you with that because we want to minimize the amount of people that have access to personal and payment information. So unfortunately, those can take a little bit. But we try to answer everything as fast as we can.

marble mantleBOT
#

Hey, @marsh notch

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
marsh notch
alpine tapir
#

because is placing me in QUEUE for the past 1 hour

weary timber
#

About 5 minutes ago they came to raid us and only our team got kicked from the server.

vapid zephyr
#

?

weary timber
#

?=?

vapid zephyr
#

what you said does not make sense

#

what is the issue

weary timber
#

They just came to raid us and my team got kicked out of the server with no errors

vapid zephyr
#

so just a random disconnect?

weary timber
#

yeah

vapid zephyr
#

not sure what you want us to do about that

near halo
#

pls look my ban appeal ive been banned for hours

vapid zephyr
#

depends on the situation

mental tapir
#

While having an online raid, the whole team was randomly kicked out and no one from the opposing team was kicked from the game.

vapid zephyr
#

I understand, but there isnt an actual issue where there is a solution

mental tapir
#

I've been playing the game for 6 years, it's the first time I've seen something like this

#

I suspect admin abuse

spare horizon
#

fck this shit

near halo
silk edge
near halo
#

u can clearly see i dont cheat thats 1 minu before i got ban

vapid zephyr
vapid zephyr
#

Nobody has fast passes to ban appeals

near halo
#

is there any chance to check it faster

vapid zephyr
near halo
#

or a chance that we can hop in vc and i can prove my innocense

vapid zephyr
#

You will have to be wait and be patient

near halo
#

my wipe is ruined....

vapid zephyr
#

That is the only way we do our appeals

near halo
#

i got mass reported by known ban evaders and cheaters they came to my discord dms after i got banned and told me that thye got ppl to report me

vapid zephyr
#

We do not ban off of mass reports…

near halo
#

they told me in dms that they mass reported me

#

idk im not hacking so idk

vapid zephyr
#

Well that’s not why you got banned

#

Since we don’t ban off of mass reports

near halo
#

why did i get banned then im not hacking and i got clips of my gameplay the whole time

#

this is legit outrageous

vapid zephyr
#

You’ll have to wait for an answer to your appeal

near halo
#

pls just go vc and lemme show evidence

#

<@&274971100184576010>

vapid zephyr
#

Nothing you say in here will change anything

near halo
#

cant just 1 of u

vapid zephyr
#

I’ve already told you that you will have to wait for the answer to your appeal

#

Until then, you have to be patient

near halo
#

ruined my wipe heartoria

#

people buy vip and this is the support we get

wispy dirge
#

If your appeal is accepted you can join your team when you are back on the server.

vapid zephyr
near halo
#

they got all banned for playing with ''hacker''

vapid zephyr
#

Well…

near halo
#

this whole time you couldve helped me with my ban

vapid zephyr
#

How do you figure

#

I’m not an admin

#

And the only one who can review your ban, is the banning admin

near halo
vapid zephyr
#

Want me to just ignore you?

near halo
#

yes

#

you cant do shit to me

vapid zephyr
#

Good luck then man, you’ll get the same answer as I’m giving you from any admin

near halo
#

no

#

real admins can actually ban and unban you?

#

i have been told that u can talk in vc with admins regarding your ban

#

<@&274971100184576010>

vapid zephyr
#

Because that’s not how we do our bans

near halo
#

my friend was banned once and he got to talk in vc and he got unbanned

#

are you new mod?

vapid zephyr
#

No

near halo
#

why are u talking to me

#

i told u to ignore me?

vapid zephyr
#

Clarifying that’s not how our bans work

#

So you don’t get that impression

somber cobalt
#

hey

vapid zephyr
#

Hey

somber cobalt
#

how many days until you can appeal your rustoria ban

near halo
#

26

vapid zephyr
#

You can appeal instantly

#

You can always appeal

somber cobalt
#

I got game banned for scripting like a year ago cuz I was a bad boy and I couldnt control the recoil

vapid zephyr
#

Unless you have already appealed

somber cobalt
#

I'm clean since new recoil

vapid zephyr
#

I thought you meant it’s a new ban

somber cobalt
#

its not new

#

it was like 2 years ago

exotic island
#

@vapid zephyr how would I be able to report someone is ban evading when I go to the site none of the servers are being found and wont let me create a ticket

vapid zephyr
jolly shale
#

hello i bought my friend que skip 4 hours ago and he does have it

vapid zephyr
#

Like if you got banned 5 mins ago

#

But if you already appeal before and got denied, it’s perm

vapid zephyr
#

Then they can appeal

#

!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quaint perch
#

hokae... are there any admins for payment support even on??

vapid zephyr
#

Won’t know until you try

exotic island
quaint perch
#

ive been waiting an hour just to simply be given my vip that i have a subscription for and isnt working.

vapid zephyr
#

Only certain people can view them

quaint perch
#

who

vapid zephyr
#

Can’t say, I’m not even 100% sure myself

vapid zephyr
winged brook
#

supp pls

#

😦

wispy dirge
winged brook
#

hello

#

can we talk ?

wispy dirge
#

I can't join voice at the moment.

winged brook
#

okay

spark moss
#

my team just got kicked from the server false ban idek

#

idk if we got banned or what happend but we got kicked

winged brook
#

I wanted to say I was playing with a group today and one of them hacked then I got banned and I didn't know there was a cheater in the game please unban me I'm sorry I really wasn't aware that there was a cheater in the game team is i also buy vip every month

near halo
#

i joined this group and within 5 mins i got banned

winged brook
#

I beg you I will never play with teams again from now on and prefer to play solo I promise it will never happen again

spark moss
#

bro we litterly just invited kids from the rust community u can see the msgs if you search for them is there a way to appeal

#

the whole group is in vc

marble mantleBOT
#

Hey, @winged brook

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

spark moss
#

u guys can scan us please to find the cheater

marble mantleBOT
#

Hey, @spark moss

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

spark moss
#

ok ok my bad

winged brook
#

STEAM_0:0:179428230

noble terrace
#

?steamid @winged brook

marble mantleBOT
near halo
#

NAH DVS CLAN ALL CHEATERS ADMINS DONT HEAR THEM OUT

winged brook
#

76561198319122188

near halo
#

THIS WHAT U GET FOR BEING A CHEATER

jolly shale
#

?can you answer my vip ticket please

near halo
#

LMFAOOOOO UR BASE LOOKING JUICY

craggy solstice
#

how i appeal i juust got banned for playing with hacker that isnt even hacking

spark moss
muted yacht
#

who the hell is dvs clan 💀

near halo
#

STAY BANNED IDGAF

frosty gull
#

winter

muted yacht
#

yea no1 know u bro we aint even dvs whoever the fuck those ppl are

spark moss
#

winter ur cringe

frosty gull
#

that was not dvs clan, i just have my name as dvs

spark moss
#

who tf is dvs clan

#

thats not us

#

9winters im not even dvs clan but ok

frosty gull
#

winters arent u prim locked

near halo
#

@hushed spire

#

BMONEY ARENT U BANNED

molten herald
wispy dirge
#

Take it to #general this is not a channel to banter back and forth in.

noble terrace
#

?steamid @ripe fiber

marble mantleBOT
mossy bloom
#

i got banned for someone named terry playing with us? we never had a terry lmao

marble mantleBOT
#

Hey, @mossy bloom

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unborn portal
#

how can i buy vip for us medium

empty rivet
#

yo can i get some help please

ripe fiber
#

76561199479703717