#support

1 messages · Page 233 of 1

raven mist
severe carbon
#

u know it shenzzy

raven mist
#

Yes zenzen was the only active admin, we are doing nothing

severe carbon
#

HELP ME SHENZYYYYYYYYYYYYYY

raven mist
severe carbon
#

ill take it back if u help me

#

5X TM

raven mist
#

Feel free to wait out the ban like the appeal said

spare widget
#

There are many awesome admins thankfully

severe carbon
#

i giggled

silver python
#

BRUH CMON IT WAS AN ACCIDENT

#

LET UR BOY ON FOR 2 SECONDS I FIX IT

spare widget
#

All the players should recognize the ridiculous amount of time and energy they commit to just helping it. But they're often in the background so it's tough to gauge for most normal players. They deal with a lot of shit

severe carbon
#

takes 4 buttons from us all to fix our mistakes and trespasses

#

-3 vip buyers

#

rustoria ^

#

whos the seed picker zen

raven mist
spare widget
severe carbon
#

wheres ur manners shenzy

earnest mauve
#

10x no bps eu just crashed

#

hello?

raven mist
#

will be back asap

tawny heart
frail condor
#

how do I check on my ban appeal

surreal kelp
surreal kelp
marble mantleBOT
#

Hey, @frail condor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

frail condor
surreal kelp
frail condor
surreal kelp
surreal kelp
umbral lily
#

where are the server rules?

surreal kelp
#

give me a sec please. Could you explain the situation a bit? What do you mean you can not access it?

tawny heart
#

Could i also get help with somethin Tsioumpiou

noble terrace
#

Griefing is also not against the rules

tawny heart
#

@noble terrace but his steam account isnt eligble to play on your server it has ban within 6months and 3 bans on record

#

yet he still was able to play on rusty moose for 4 hours before he was auto banned same thing might happen with toria

surreal kelp
#

dm me a screenshot

raven mist
#

!ticket

marble mantleBOT
#

Hey, @raven mist

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

raven mist
#

^

tawny heart
#

ok ty

raven mist
#

Also

earnest mauve
#

your server is fucking dogshit

raven mist
#

we only look at rust gamebans

earnest mauve
#

thanks for the rolback

raven mist
earnest mauve
#

lost so much shit u cant even imagine

clear cipher
#

eu mondays is down

surreal kelp
#

ok give me a sec

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

surreal kelp
#

you can use our website here

#

!appeal

marble mantleBOT
#

Hey, @surreal kelp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dusky sluice
#

hello, while playing on the server, suddenly the ban kicked me out of something called evasion, what does this mean?

near halo
#

I was part of the others who got banned for having the guy we kicked get back on and we forgot to clear a tc when I go to the website it says appeal denied even though I never sent an appeal so what can I do now

thorny dune
near halo
#

gotcha

surreal kelp
#

you can add a link to your clip. you should be able to do so yes.

near halo
raven mist
near halo
#

ok

#

has been done shenzyy

surreal kelp
#

There is no need to make a second appeal.

twilit plinth
#

Anyoe having issues with EU-Mondays server?

void condor
#

Eu-mondays is coming back up now, give it a few

twilit plinth
#

Thanks Gareth will bp ever get wiped on this server?

clear cipher
void condor
surreal kelp
#

Just wait for your appeal to be reviewed. Our admin team will take a look at your appeal and check if there is anything to be done.

earnest magnet
#

when will the eu mondays server be turned on

surreal kelp
#

what is your steam ID?

#

!steamid

marble mantleBOT
surreal kelp
#

Your appeal will be looked into. Do not worry 🙂 Thank you for reaching out support. You will just need to wait for a response on your appeal. Other than that feel free to come back to support if you don't get a response within the 1-3 business days period.

#

Anytime. Thanks for reaching out. Have a great day.

near halo
#

Do I have to have a clip of me getting banned?

surreal kelp
drowsy maple
near halo
#

Today I was getting on and I went to do something I let the game load and when I came back it said I was banned

drowsy maple
marble mantleBOT
near halo
#

I made a um whats it’s called appeal already too

drowsy maple
near halo
#

Post it where?

drowsy maple
#

here is fine

near halo
#

76561199088807170

drowsy maple
near halo
#

Alright thank you for your help dale

brittle void
#

Please join our waiting for support channel 🙂

#

Been here for a little while

earnest topaz
#

i need admin

golden basin
#

i need admin

earnest topaz
#

pls

tiny skiff
#

i need admin

boreal socket
#

I need admin

plush gale
#

is there no ticket bot or anything?

noble terrace
#

Banned? Submit an appeal

#

Cheater? Make a ticket

west mica
#

You can always contact an admin via a ticket

earnest topaz
#

nono

golden basin
#

where do we open tickets

earnest topaz
#

where do ticket?

noble terrace
#

!ticket

marble mantleBOT
#

Hey, @noble terrace

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tiny skiff
#

what about a vip transfer? can we talk about that

drowsy maple
surreal kelp
#

!appeal @brittle void @near halo

marble mantleBOT
#

Hey, @brittle void

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

surreal kelp
#

!steamid

marble mantleBOT
brittle void
#

76561198443374604

near halo
#

76561199205776820

nova escarp
surreal kelp
icy olive
#

can somebody help me make a ticket

noble terrace
marble mantleBOT
#

Hey, @icy olive

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
#

You can do so in game or on our website

#

🙂

icy olive
#

@noble terrace it says i have not been banned but it says banned for hacking in game

sinful coyote
#

cn

nova escarp
tardy dawn
#

just lolz?

image.png
next oar
#

@noble terrace Steam ID: 76561199182842217
Server Effected: EU long
Issue: VPN issue,shows me hacking,i tried appeal, but shows me not banned, plz help TT

noble terrace
marble mantleBOT
#

Hey, @icy olive

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
near halo
#

yo how do i add a rust wipe bot?

frail condor
#

@appeal

tardy dawn
frail condor
#

!appeal

marble mantleBOT
#

Hey, @frail condor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
next oar
south socket
#

<@&274971100184576010> is it possible to somehow call for 3 minutes to discuss the situation of my ban? I can prove that the anti-cheat server banned me just like that!

west mica
marble mantleBOT
south socket
#

please

pliant creek
#

fuck u all rustoria eu main admin

noble terrace
pliant creek
#

2 cheating shoting in nights heads only

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and i got sacked

timid crescent
#

can i get unbanned on rustoria 5x im way too ass to get banned for cheatinbg

#

us

pliant creek
#

FU very very much

noble terrace
pliant creek
#

and i got reply from blind admin that he didnt see them hacking

noble terrace
marble mantleBOT
#

Hey, @timid crescent

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pliant creek
#

i had 2 neighboors who hack

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shooting in night with sniper . raiding . toggle aim head

sand kindle
#

How can I transfer my PVP+ kit to another server?

noble terrace
# south socket please

Told you earlier I would pass along your info to the banning admin but there were no guarantees

noble terrace
pliant creek
#

reported them.. admin found nothing cuz they have 12k.. fake 12k btw can be checked. and at last after we killed them 1 -2 time we got ban

#

yes admin said he didnt found nothing . cuz he checked profile and saw 12k hr .. all fake hr

noble terrace
pliant creek
#

and still they are there raiding me now prob.

noble terrace
#

If they're banned now though that's good!

#

I thought you said they were banned?

pliant creek
#

i was banned!

noble terrace
sand kindle
#

Thank you!

noble terrace
marble mantleBOT
pliant creek
#

here?

#

sent u prv

south socket
#

I say, I can demonstrate everything

noble terrace
#

You can post it here though

noble terrace
#

But I did let the banning admin know you would like them to review it again

pliant creek
#

76561199487781229

noble terrace
pliant creek
#

i dont care about my own ban

#

i want the cheaters who played against us will be banned!

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i will apeal on my self its not a prob.

junior venture
marble mantleBOT
#

Hey, @pliant creek

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

south socket
junior venture
#

If you suspect someone was cheating make a ticket.

south socket
fresh sand
#

i got the vpn ban

#

help me pls

noble terrace
#

It was not an accident

pliant creek
#

i did.. admin didnt find evidence . ..

#

why would some one have fake 12k and 5 friends and fresh steam awards if not hacking ?!

south socket
junior venture
fresh sand
#

@noble terrace i got the vpn ban

#

help me pls

#

76561198851519639

junior venture
noble terrace
south socket
#

anti-cheat

fresh sand
south socket
junior venture
south socket
neat mesa
#

Where can İ see Rustoria EU Mondays wipe time

junior venture
south socket
#

I already just DREAM to play on this beautiful server, I feel that everything is lost, but hope dies last, I just don’t know what to say anymore, because I really played honestly ..

idle zephyr
#

can i get my vpn approved to play i moved and now i lag 2 much if i dont use one
__

thin smelt
#

sup, got a scammer trying to get me to click on links

vapid zephyr
vapid zephyr
#

If so, feel free to dm me any proof you have, and I’ll look into it

near halo
#

<@&393554009799000064> can someone help me with discord booster kit in rustoria 5x

#

@noble terrace

vapid zephyr
near halo
vapid zephyr
near halo
near halo
#

where do i make a ticket?

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

warm timber
#

its been 4 days and still didnt look at my appeal ive been falsely banned of cheating

noble terrace
marble mantleBOT
warm timber
#

76561199165074528

noble terrace
#

It's been 3 days, but average response time is 1-3 business days, so weekends don't typically count. But I'll forward your case to the banning admin.

warm timber
#

Thank you

#

i dont know why i got banned for cheating even thought i got 2k hours and ive been supporting rustoria and playing on it for a long time

south socket
#

and my appeal was fucking rejected right away, despite the fact that I played there for a long time and had 4k hours, fuck it

#

ThumbsUporia ❤️ 😍

warm timber
#

@noble terrace what happens if my appeal gets rejected even thought im not cheating?

noble terrace
warm timber
#

Im not cheating

noble terrace
noble terrace
drowsy maple
south socket
#

I played WITHOUT THE HELP OF ANY MEANS, IT IS EASIER FOR YOU TO JUST FUCK THE FUCK THAN TO UNDERSTAND THE SITUATION, AND FUCK THE DUDE PLAYING WITH SOFTWARE OR NOT, THIS IS COMPLETE FUCK AUTISM

drowsy maple
#

pls join

warm timber
#

Does an admin write or clip the situation that happened so that i could why he thinks im cheating?

noble terrace
warm timber
#

Yes

noble terrace
#

Not much to understand there

#

Beyond what we already know

south socket
#

LISTEN, IT WILL TAKE 2 MINUTES FOR ME TO PROVE TO YOU THAT I AM NOT GUILTY, BUT IT IS EASIER FOR YOU TO JUST SHUT IT UP

#

the fact that you sent a fucking appeal to another admin will not help in any way in the situation, he will just say the same thing, but in other words, you just have to fuck

#

I understand that I'm just another immature and fucking useless player of your server, but I'm trying my best to get justice, I just want to play my fucking 16 years normally

noble terrace
#

Only the admin who handled your ban has the ability to reverse it if they believe it should be. I'm giving you my perspective, but I by no means have no ability to change anything which is why I did forward it to the person who banned you.

south socket
#

the ban was not given to me by the admin, but by anti-cheat

#

no admin will deal with me, he will give a fuck just like you

noble terrace
#

It was an admin who banned you, and that's why they need to handle it

maiden idol
#

Some children screming the N-word in voice chat on Rustoria EU long

toxic shard
maiden idol
#

shadowplayed

#

permit link

toxic shard
#

you can disable voice chat in your game settings if it become an issue

maiden idol
#

Pretty sure that's against server TOS but hey

noble terrace
#

We have no way of monitoring voice chat consistently or fairly :/

#

As Marc said, the only thing you can do is turn off voices

maiden idol
#

So that is why i provide you the clip

noble terrace
#

And clips can be altered

#

Which is why we can't use them

maiden idol
#

Same for cheating i guess? Clip recorded 10 min ago with time stamp. It's ok if you say that you don't care or have time

noble terrace
#

Clips help point us in the right direction/give context, but we absolutely do not blind ban someone based off of a clip

maiden idol
#

yes a clip would help and get a active admin value of coming to the spot and experiencing it for him- or herself. Guess its not prio 2 am in a EU server if it's not blatant cheating

#

somewhat understandable. Have a good night

noble terrace
maiden idol
#

I understand.

twin hinge
#

can I receive some support please. It has to do with VIP issues.

lyric basalt
pallid timber
#

I am trying to make a ticket about a cheater and it is saying, You're making tickets really fast. We'll create your ticket after this quick countdown. I havent made a single other ticket before this

drowsy maple
marble mantleBOT
vital lance
#

can someone get banned for saying my real name in global chat??

#

@noble terrace

noble terrace
vital lance
#

yes i had ingame should i make a ticket in discord??

noble terrace
#

We'll look into it

vital lance
#

ok thanks

median dome
#

@noble terraceWhy hasn't anyone processed the tickets on the website

slender rune
#

<@&393554009799000064>

vague sable
#

day 2 of asking rustoria to unban me

upbeat summit
#

hey. i live in a cave and i opened up garage doors, now theyre stuck open because there isnt a lock on them. can an admin close them for me?

warped ocean
hollow umbra
#

I was banned by vpn

#

admin

#

@warped oceanhello ，admin，can y help me

tall burrow
#

/ticket

marble mantleBOT
#

Hey, @tall burrow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

drowsy maple
marble mantleBOT
median dome
#

Why does the administrator not process tickets submitted by the website

#

Why does the administrator not process tickets submitted by the website

brittle jackal
#

I need help

#

Im trying to join US Long but when i load in i get kicked and it says im bannned for chargebacks

vapid zephyr
brittle jackal
#

then what

vapid zephyr
#

They will provide you with more instructions there, just fill out the information needed when you create a ticket

upbeat summit
brittle jackal
#

ok thanks

outer coral
#

flahsy hack admin EU LONG

upbeat summit
#

i love you dale

brittle jackal
#

Hokae im not getting any feedback from my ticket, im just trying to play i have no idea why im banned and what chargebacks even are

drowsy maple
marble mantleBOT
drowsy maple
marble mantleBOT
#

Hey, @outer coral

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

brittle jackal
#

What am I supposed to do after this?

drowsy maple
#

and i will look at your account and see if i can get you sorted

brittle jackal
#

ok it is in

drowsy maple
#

please post the id here

median dome
#

@drowsy mapleCan you help me handle VPNban76561198095437086

drowsy maple
brittle jackal
drowsy maple
drowsy maple
marble mantleBOT
#

Hey, @median dome

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

drowsy maple
lyric timber
#

how do i talk to berch

drowsy maple
drowsy maple
#

Looks like you had some chargebacks that you will need to get sorted

brittle jackal
#

whats that mean

drowsy maple
#

You bought a kit or something and then charged it back on your card

brittle jackal
#

and its not paid?

drowsy maple
#

Sounds like it

#

I dont handle payments

#

You need to make a ticket in the channel i linked

brittle jackal
#

ok appreciate the help

drowsy maple
lyric timber
#

@thorny dune

drowsy maple
#

they will get you sorted

lyric timber
#

is berch not on or sum

vapid zephyr
#

Think it’s late night for berch

lyric timber
#

oh ill talk to him tommorow

vapid zephyr
#

If they have their dms turned on

#

We’re you banned and told to come to discord - berch?

lyric timber
#

yeah

vapid zephyr
#

They would just want to have a chat with you, so I would dm them if possible

lyric timber
#

were do i dm them from

vapid zephyr
#

Click on their profile from when you @ them, and message from there

#

Also, leaving your steam ID will make it easier

lyric timber
#

oh ok

#

ight

brittle jackal
#

how am i supposed to find a transaction id

tall burrow
#

sorry to ask but can you guys please ban a blatant cheater on us long? rustoria.co/tickets/2f13b8 is the ticket id. Hes been doing this for 2 days now

sand kindle
#

Can I get some support for my ticket please? vip-12535

night bramble
#

is there a server moderator i can speak with about a potential hacker on a server?

steel python
#

<@&274971100184576010> <@&393554009799000064>

night bramble
#

thanks dorito

near halo
#

I made a mute appeal ticket for a ban because I was told to do so by you guys and my friends already got their appeals answered but mine is still unanwsered we all made tickets this morning regarding the team limit ban because the guy we replaced still had tc (we forgot to clear tc) and just wanted to see if maybe someone could quickly look at the appeal

vapid zephyr
vapid zephyr
vapid zephyr
#

If they were on your team aswell

vapid zephyr
vapid zephyr
marble mantleBOT
#

Hey, @night bramble

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

steel python
# vapid zephyr ?

can you help my friend and I out, we got banned for literally no reason

vapid zephyr
steel python
#

right, it said we were cheating despite not

vapid zephyr
steel python
#

I already did

vapid zephyr
#

Please wait for a reply to your appeal then please

near halo
steel python
vapid zephyr
vapid zephyr
near halo
vapid zephyr
#

And your friend is game banned, that is not something we do, that would be EAC @steel python

vapid zephyr
steel python
#

I know, but I'm still banned for no reason

#

he probably got banned cuz he's playing on airgpu

vapid zephyr
#

Well.. probably for playing with hacker Ye?

near halo
timid glade
#

howe do i report someone thats wcheating he has a vac ban and everything is f7 the only way?

vapid zephyr
vapid zephyr
marble mantleBOT
#

Hey, @timid glade

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

probably but just trying to get a response for certain on if I get unbanned at the end of wipe or on the 7th

night bramble
#

@vapid zephyr will it also be looked into if i report it from the server itseld

vapid zephyr
#

Unless you have broken this rules many times before

#

Which I assume you haven’t

night bramble
#

there was some extremely fishy game play by one of the players and i just want to ensure a fair time for everyone. i doubt we are the only one that this has happened too

near halo
vapid zephyr
vapid zephyr
#

If you haven’t had this before, it’s the same as your teammates

night bramble
#

excellent, i wasnt able to clip it or screen shot but im sure if a moderator was to look into it it wouldnt take long to disprove what going on

vapid zephyr
night bramble
#

that i do sppreciate it. definatly looking for a fun gameplay and cheaters take the fun out of it

vapid zephyr
#

Yeah, we can basically all agree on that front haha

near halo
#

Hello, the situation with a very unpleasant person, shows racism to the fullest of his ability, shouts in voice chat, and also writes on signs, there are screenshots

vapid zephyr
#

Hopefully it gets resolved fast aquaman

vapid zephyr
marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

night bramble
#

THANK YOU VERY MUCH

vapid zephyr
#

YOU’RE WELCOME!!!

night bramble
#

❤️

jagged elbow
#

i got my base deeped on by a cheater

cyan sail
#

!appeal

marble mantleBOT
#

Hey, @cyan sail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

jagged elbow
#

i need help from an admin there is a cheater stuck in my base

cyan sail
#

I submitted a ticket for unbanning, but it does not appear in the profile on the site

drowsy maple
marble mantleBOT
#

Hey, @jagged elbow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

hi. can an admin help me fix an issue where i have 270 ping on sea long ? i used to only get 160 when playing from perth westernaustralia. now its constant 270. im not sure if exitlag broke my settings and im unsure how to reset it

#

i have uninstlaled the program and reset network adapters but hasnt seemed to fix it

#

not sure if it was caused by using exit lag but seems to have only started since then i think 5 days ago

#

unless SEAs routing to australia is dodgy?

#

!ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

shrewd pollen
#

Hello administrator, I would like to check if my ban has been lifted ID76561199198730670

vapid zephyr
#

you can try to load in

misty vale
#

hokae!

#

i need ur help gang

vapid zephyr
#

whats up?

misty vale
#

i cant make a ticket on the website but i talked to a admin a long time ago to get unbanned n he said come back in 130 days so im back

#

hehehe

vapid zephyr
#

any idea which admin talked to you?

#

or does it say on the appeal website?

misty vale
#

yer

#

sparky

#

thats gang fr we locked in

vapid zephyr
#

hmm, sparky is not staff anymore

misty vale
#

oh shit LMFAO

#

DAYMN EVERYONE I KNEW LEFT SHIIIT

vapid zephyr
#

looking into it now

misty vale
#

w thanks do u need steamid

vapid zephyr
#

wouldnt hurt if you left it in here!

misty vale
#

yerr hold up

#

76561199123883297

sinful coyote
#

！ticket

pliant karma
#

!ticket

marble mantleBOT
#

Hey, @pliant karma

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sinful coyote
#

!ticket

marble mantleBOT
#

Hey, @sinful coyote

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thick cypress
#

!appeal

marble mantleBOT
#

Hey, @thick cypress

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

misty vale
#

hokae lmk dm or sum worr

thick cypress
#

I did that already and it says "You dont seem to be banned, please try again" 😐

tough bane
gusty pike
#

i need help too

#

same case

tough bane
gusty pike
#

nvm

#

actually lets go

tepid cobalt
#

/ticket

marble mantleBOT
#

Hey, @tepid cobalt

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tepid cobalt
#

I was banned in Rustoria for hacking, but I didn’t play with cheats anywhere, how can I remove the ban?

#

!appeal

marble mantleBOT
#

Hey, @tepid cobalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

velvet patio
#

lol

sterile grotto
#

when i try and make a ticket it keeps saying "Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown." and i tried yesterday twice hour appart and now today morning still comes up with that error message

tough bane
tacit dragon
#

vpn禁令Steam ID：76561198806507158

#

虚拟专网禁令蒸汽ID:76561198806507158

#

Virtual private network prohibition STEAM ID:76561198806507158

toxic shard
#

Give it a few minutes and it will be fixed

sterile grotto
tacit dragon
#

@toxic shardIs it mine? Will it be repaired later?

toxic shard
tacit dragon
#

ok

#

thank you

#

@toxic shardGood. I can already enter the game.

median dome
#

Can the administrator handle the website ticket? No one has processed it for two days@toxic shard

toxic shard
#

if you mean appeal you gonna need to wait for the admin in charge of your appeal

toxic shard
simple geyser
#

quick question, since i read it a few times now, is it true that the EU Mondays server isnt wiping today? or is it wrong and theres gonna be a wipe in 5h?

lone spear
#

Where to file an appeal after being banned by node ban

toxic shard
lone spear
#

@toxic shardJust wait, no appeal needed?

toxic shard
#

yup give it 5-10minutes

vague sable
#

Day 3 of asking rustoria to unban me

toxic shard
unreal stump
#

how to add discord to another account?

toxic shard
#

you can't have it on multiple account, you will need to pick one account to link

#

if you wisht to change you will need to make an unlink request on the website first

unreal stump
toxic shard
heady onyx
#

I got a cheater banned on two accounts, do we get our loot that they stole back or can his friend just use it now?

#

I thought playing with a cheater is a ban reason too

devout charm
#

help my 1 houir is up

image.png
#

@toxic shard

balmy cypress
vast sleet
#

Luke Luke, where are you

#

Luke Luke where you are, I need you T_T

#

@balmy cypress@balmy cypressMay I ask why my game prompts me to leave you?

tough bane
marble mantleBOT
vast sleet
#

76561199186833461

tough bane
vast sleet
#

😩

#

How long does it take to wipe the EU Mondays server?

tough bane
#

@vast sleet could you be so nice and send Luke a friend request. Thank you

vast sleet
#

ok

heady onyx
tough bane
heady onyx
tough bane
#

looking at it.

heady onyx
#

my ticket id's:
Ticket #9720cc
Ticket #12554f

tough bane
#

Ah I see now what happend. The player itself has bene banned but not for hacking. The admin will be made aware so he will double check the situation. Thank you for reaching out.

heady onyx
#

there was no ban notification in the chat, are the bans public anywhere?

heady onyx
toxic shard
#

At this time nobody is banned for cheating, also under no circontances we do give/move/transfer loot i'm affraid

heady onyx
toxic shard
#

it's subject to investigation too, it seems obvious but no proof of it yet

heady onyx
#

the ban evasion itself is a ban reason, no?

toxic shard
#

yes, he can still appeal it, also a ban evasion dont'trigger a team ban

edgy kettle
#

When I report on the Rustoria website, I can't report it saying "rustoria Woah, slow down", is there any other way?

heady onyx
south socket
#

<@&274971100184576010>

tough bane
edgy kettle
tough bane
south socket
edgy kettle
#

the same person tried three times, and the same error phrase occurred three times.

tough bane
edgy kettle
#

ye as you said I'll do it again

#

there's no file registration capacity limit, is there? The video clip I uploaded was 1.7gb.

toxic shard
little oyster
#

/ticket

marble mantleBOT
#

Hey, @little oyster

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

little oyster
#

!appeal

marble mantleBOT
#

Hey, @little oyster

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

edgy kettle
#

It would be nice if there is a statement about the file capacity limit when guiding the ticket.

dense cloud
#

76561198326152878 vpn ban

#

<@&274971100184576010>

tough bane
gusty siren
#

hello, my vip pass stopped working. What's the matter?

spare widget
brisk oriole
#

!appeal

marble mantleBOT
#

Hey, @brisk oriole

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

autumn vector
#

yo is rustoria long down cant join it anymore

toxic shard
#

Someome forgot to pay the electricity bill, checking

midnight pivot
somber lion
#

bro i just made a huge play i got my first crossy revi kit yall better fix your shit or imma throw a riot

autumn vector
#

@somber lion fuck your revi im about to lose my ak kits

fossil igloo
#

US Long is booting

midnight pivot
somber lion
autumn vector
dense jacinth
#

send in that chekc

autumn vector
#

estimate time?

somber lion
#

aight hope my nvme gon clutch the mining outpost fight

viral fulcrum
#

estimate time?

somber lion
#

yes

midnight pivot
#

US long is online why cant join

somber lion
#

skill issue

viral fulcrum
#

i was in a raid to

somber lion
#

im just looting a bunch of sleepers rn

#

lol everyone is off

autumn vector
viral fulcrum
#

nah you sleepy joe rn

somber lion
#

omg so much loot wtf wtf 😮 xdlmao

viral fulcrum
autumn vector
midnight pivot
#

why noone can join?

somber lion
#

7:37 AM]Marc: Long are the slower to boot, between 10 and 15 minutes 💀

midnight pivot
autumn vector
somber lion
#

15 MINUTES WITHOUT PLAYING WTF

midnight pivot
somber lion
#

i'm having a panic attack

autumn vector
viral fulcrum
#

It’s uppp

somber lion
#

there was no need for that bro

viral fulcrum
#

Pleasure doing business

somber lion
#

like 0

autumn vector
pulsar flax
#

NICE BRO, TEAMMATES BODY DESPAWNED BCZ OF ROLLBACK

onyx zealot
#

do monday servers bp wipe today

warped ocean
onyx zealot
wild rain
#

DONT CLICK THE LINK

vapid zephyr
vapid zephyr
#

No real admin would ever reach out this way

wild rain
lost wadi
#

This keeps popping up

image-3.png
onyx zealot
#

2x vanilla

vapid zephyr
#

Ooh

#

I thought you mean the Mondays servers

toxic shard
vapid zephyr
#

Yes, they wipe on force, which has passed, next force wipe is the first Thursday of June

onyx zealot
grim grail
#

where can i see map for monday wipe

vapid zephyr
#

The bp wipe already happened

grim grail
#

hokae

#

where can i see map for monday wipe today

vapid zephyr
marble mantleBOT
#

Hey, @grim grail

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • Main
  • Mondays
  • Medium
  • Long
  • Small
vague crystal
#

which words are banned in chat?

vapid zephyr
#

But no racism, homophobia, etc

queen pulsar
#

hokae

vague crystal
#

since it's a new addition to the slur list

vapid zephyr
#

I guess technically it’s okay, but I would not use it, it’s no nice 👍

#

Call them dumb or something

queen pulsar
#

bro i have a cheater on eu small

vapid zephyr
#

If you must

vapid zephyr
marble mantleBOT
#

Hey, @queen pulsar

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vast sleet
#

When Luke would be online, he agreed to my friend request but didn't contact me.

ocean thistle
vast sleet
#

😩 But he didn't reply to me

ocean thistle
vast sleet
#

🥺 ok

young geode
#

@mellow tundraCan the administrator take a look at it for me? I entered eu mondays to show hacking

#

@grand moth@midnight flume

#

I'll wipe it later, can you help me take a look?

noble terrace
marble mantleBOT
#

Hey, @young geode

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dense ether
#

hi admin！ my friend VPNban ，he steamID：76561199144914140

#

@noble terraceHELP

tacit dragon
#

Virtual network ban steam id 76561199169309091

vapid zephyr
marble mantleBOT
#

Hey, @tacit dragon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
marble mantleBOT
#

Hey, @dense ether

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tacit dragon
#

Virtual network ban steam id 76561199169309091

dense ether
#

my friend VPNban ，he steamID：76561199144914140

vapid zephyr
#

Please appeal your bans at the link above

gleaming hound
#

@misty vale Hey, are you able to join Waiting for Support?

dense ether
#

@vapid zephyrIs he prohibited by VPN76561199144914140

tacit dragon
#

@toxic shardBrother, are you there?

near halo
#

i still cannot get my discord booster kit

young geode
#

@gleaming houndCan the administrator take a look at it for me? I entered eu mondays to show hacking

dense ether
#

@mellow tundrahi admin！ my friend VPNban ，he steamID：76561199144914140

#

@midnight flume

vapid zephyr
#

Please

tacit dragon
#

VPN BAN steam id 76561199169309091

vapid zephyr
marble mantleBOT
#

Hey, @tacit dragon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tacit dragon
#

Can someone help me?

vapid zephyr
#

You can help yourself by appealing at the link I gave you

dense ether
#

@vapid zephyrDo you know what VPN ban is

vapid zephyr
#

Yes

#

You still have to appeal it

#

It’s a ban nontheless

tacit dragon
#

那个太麻烦了，这是我朋友的账号他没有Discord

#

Vpn is banned.

#

This is my friend's account. He doesn't have Discord.

dense ether
#

Why appeal and wait for 1-3 days since it's a meaningless ban

#

Three days later, my house was corroded

vapid zephyr
#

Since it’s still how we process bans, you will have to appeal

#

All bans go through appeals

#

@dense ether @tacit dragon ^^

dense ether
#

If you do not have the authority to revoke the ban, could you please ask an administrator with that authority to help me

#

Please

fossil abyss
#

any admin online? Need some help

willow echo
near halo
tacit dragon
#

@willow echo你也好

willow echo
tacit dragon
#

没有

willow echo
tacit dragon
#

ok

young geode
#

发布ticket好像也没用

fossil abyss
#

I need admin help

vapid zephyr
#

What’s up

willow echo
dense ether
#

@willow echohelp

vapid zephyr
#

Like you were asked too

near halo
slender aurora
#

!ticket

marble mantleBOT
#

Hey, @slender aurora

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

slender aurora
#

!appeal

marble mantleBOT
#

Hey, @slender aurora

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

f

willow echo
willow echo
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

young geode
#

@willow echo没事了，ticket真管用

sage thunder
#

My friend just got disconnected and it says: "Disconnected: EAC: Temporary cooldown in effect for client, expires in 13 minutes"
What is this and how can we fix it?

vapid zephyr
#

It’s given by EAC not us

#

So we can’t do anything about it

burnt merlin
#

can i talk to an admin

vapid zephyr
#

What’s up?

willow echo
near halo
#

/appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fossil abyss
burnt merlin
#

/appeal

marble mantleBOT
#

Hey, @burnt merlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

!appeal @fossil abyss

marble mantleBOT
#

Hey, @fossil abyss

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fossil abyss
sage thunder
fossil abyss
#

So I think found admin

vapid zephyr
sage thunder
vapid zephyr
burnt merlin
#

hello i got banned a while back and i didnt know my randomass team8 vas cheating

vapid zephyr
marble mantleBOT
#

Hey, @burnt merlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

burnt merlin
#

hello i got banned a while back and i didnt know my randomass team8 vas cheating and my appeal was denied

fossil abyss
vapid zephyr
vapid zephyr
burnt merlin
#

but i think it was permenent fo asiosatione

vapid zephyr
#

Regardless, the decision to your appeal is final,

burnt merlin
#

how do i find out how long is it

#

couse i dont know if it was perm

hexed nimbus
#

If it’s a temp ban you will see a timer if you try to join the server that tells you in how long you can join again

burnt merlin
#

ohh

#

thanks

fossil abyss
sturdy oracle
#

@vapid zephyrvpn ban 76561199144914140

near halo
#

@vapid zephyr Hi

willow spindle
#

fix ur servers lag

raven mist
willow spindle
raven mist
#

Checkin

stray swan
#

@vapid zephyr Hi. I'm banned for the reason of hacking. (One week ago, I was already banned and my appeal was denied. Then I wrote to Dale, and he helped me. I just don't understand why I'm banned again? Is it due to anticheat problems or something?)

#

@raven mist help pls. i dont want to wate for 5 days again

sturdy oracle
#

@raven mistvpn ban 76561199144914140

fossil abyss
#

@raven mist hey dude my friends got vpn banned but he appeal say appeal has been denied

stray swan
#

@drowsy maple Hi. I'm banned for the reason of hacking. (One week ago, I was already banned and my appeal was denied. Then I wrote to Dale, and he helped me. I just don't understand why I'm banned again? Is it due to anticheat problems or something?)

near halo
vapid zephyr
marble mantleBOT
#

Hey, @sturdy oracle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
marble mantleBOT
#

Hey, @stray swan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
stray swan
#

its my second ban for a mounths

vapid zephyr
stray swan
#

how it works

vapid zephyr
sturdy oracle
#

@vapid zephyrTicket processing is too slow

stray swan
#

i just cant play a full wipe cause your anticheat banned me twise

vapid zephyr
fossil abyss
#

@vapid zephyr he open the web but appeal has been denied

vapid zephyr
lethal rose
#

fix lag

sturdy oracle
#

@vapid zephyrJust help me handle it, I want to join the server now
BlobNervous

willow spindle
#

fr

clear cipher
#

fix lag on eu mondays

fossil abyss
clear cipher
#

fix lag!

vapid lintel
#

THE SERVER KICK ME BECAUSE OF THE LAG

#

SKIP QUEUE

#

I WANT A SKIP

noble terrace
vapid lintel
#

SORRY MYS KEYBOARD

lethal rose
vapid lintel
#

@noble terrace can u give me skip

sturdy oracle
#

@noble terraceThis time it's mine

vapid lintel
#

wtf this lag

#

lag kick me idk how

#

can u give me skip holy shit

clear cipher
#

some1 plz fix this lag!

sturdy oracle
#

@noble terraceWhy using VPN can lead to being blocked by ban It has happened several times already

noble terrace
lethal rose
#

BROOO FİX LAG

noble terrace
#

The issue is that sometimes people say it's a VPN issue when it is an actual ban, which is why we tell everyone to appeal.

sturdy oracle
#

Why doesn't Rustafied have such a problem

burnt merlin
#

fix lag

lethal rose
#

bro fix the lag

#

just fix lag

#

okey ?

willow echo
ashen frost
#

fix server

slender aurora
#

Yo @noble terrace I was banned for hacking when I hadnt even played for months, made a ticket and The staff said it was a final decision? Is there anyway you could help

lethal rose
#

@dense slate fix

willow spindle
#

EU Monday ?

sage thunder
#

Rustoria EU mondays is lagging very hard atm

willow echo
sage thunder
#

and it just crashed &

noble terrace
sturdy oracle
#

Can you fix mine, or do I have to go to the website to submit the ticket 76561199144914140

slender aurora
#

I did both

noble terrace
ashen frost
#

yes me too crash

#

i just load server and crash game

slender aurora
#

My account was hacked not to long ago so theres a possibity it could be that, but the staff on the ticket didnt actually look into it at all or help

near halo
#

i want my money back

#

shits unplayable

noble terrace
slender aurora
noble terrace
slender aurora
#

cl^wielblad

#

The hacker changed it from my normal one

lethal rose
#

FİX LAAAAAAAAAAAG

noble terrace
noble terrace
marble mantleBOT
slender aurora
#

76561199126133613

#

@noble terrace I sent you the best proof I can find

#

In dms

noble terrace
slender aurora
#

Sure

west osprey
quasi nebula
#

haack

#

How to Report Scammers

#

How to Report Hackers

vague crystal
#

does he grenade ammo deal less dmg on 3x?

#

like the hv rocket does

frail ferry
#

laggg

clear cipher
#

fix your godamnn server!

willow spindle
sage thunder
#

Rustoria EU mondays is lagging Hard atm

ashen frost
#

FIX IT LAG SERVER ADMIM

clear cipher
#

fix @dense slate

mild isle
#

EU MONDAYS IS DYING

sweet charm
#

fix laggggg

#

servers die but you listening losing interst

pastel badge
#

crash 10x eu?

vapid zephyr
odd sinew
#

Can we get some help on Medium? These chinese people with 16 hours running around triple hsing

#

Too bad you can't region lock your servers

vapid zephyr
marble mantleBOT
#

Hey, @odd sinew

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
noble terrace
#

We're not going to region lock our servers because of your bias. They would be able to get around it with a VPN anyway.

odd sinew
#

hardly bias, been playing for 10 years. Most of the cheaters are not from US

#

Why have US servers and then most of the pop not be US

noble terrace
#

US means the server is hosted in the US

#

Not that only US can play there

odd sinew
#

Clearly

noble terrace
#

The person you reported isn't even Chinese

#

which is the funny part

#

We're not going to region lock our servers

odd sinew
#

I just talked to that person in mandarin

#

He is most def chinese

vapid zephyr
#

#general message this should clear up the concern, although it’s a bit dated, still same premise applies

noble terrace
cunning sun
#

VPN banned 76561198986577234

odd sinew
#

I don't understand, you know there is a known influx of cheaters for a specific region, You want to Wait until after they log in and cheat to remove the problem rather than just remove it at the root?

noble terrace
#

Because the amount of cheaters for the region you're referring to is not significantly higher than any other region like you think there is

#

Regardless no, we're not going to ban people before they're found to be cheating because that's not fair at all

odd sinew
crimson lake
#

genuine question, is there a reason the rest of SNP clan werent banned from eu monday?

noble terrace
#

I was speaking from personal experience

vapid zephyr
#

We deal with them as soon as possible, region locking just limits innocent people from playing for no reason

#

There are absolutely 0 plans to region lock, that’s the end of it

vapid zephyr
willow spindle
#

If ur server @dense slate CAN'T HOLD 1K PLAYER, LOWER IT

crimson lake
#

like 10 of them got kicked at start of wipe for hacking and association. just wondering if it was an invalid ban or something since theres 10+ still online

ashen frost
#

fix this

#

not playebl

outer umbra
#

If someone has 1 gameban that is 180 days old but they have evaded the ban before it was 180 days, can they play rustoria?

opal fiber
#

fix lag please monday

humble bramble
#

Mondays crash

vapid zephyr
#

Not a big deal, if they are still playing, they are allowed

willow spindle
#

lower eu mondays slot omg

full herald
#

Mondays is dead

opal fiber
#

yes :с

vapid lintel
#

nice

noble terrace
#

Would recommend appealing

vapid lintel
#

Answer server questions not only ban appeals

noble terrace
hybrid ore
#

@noble terrace FULLWİPE PLS

vapid lintel
#

Why the server get down each 4 mins

noble terrace
frail ferry
#

eu monday down???

willow spindle
#

eu monday dying lmao

hallow ibex
#

back!!!!

vapid lintel
#

THIS SERVER IS A SHIT

#

ALL TIME RESTARTING

#

AND KICK ME BECAUSE FLTHACK WHEN I WAS IN ELEVATOR

#

I HAVE 200 QUEUE

frail ferry
#

cry a little more please

dense cloud
#

EU main, combatlogID:589592644

#

200M.Tomy Kill .4 head

#

<@&274971100184576010>

celest slate
#

can you do more command please?

vapid zephyr
marble mantleBOT
#

Hey, @dense cloud

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

More command?

dense cloud
#

i dont know him steam id

vapid zephyr
west mica
dense cloud
#

idk

#

his team is bannd

grand stream
#

@west mica admin

#

a hacker killed me and took my tommy but he got banned

#

can i get my loot back or where is his base ?

vapid zephyr
#

We do not restore loot

lyric basalt
dense cloud
#

@vapid zephyrtkx, his team dont kill my team players

vapid zephyr
analog quiver
#

<@&274971100184576010> where can i vote for map

sweet gust
#

ive just gotten a 6day ban for "playing with a hacker". In the last 3 weeks I have not played or being in a Team UI with anyone I dont know and I only play with IRL friends who I know are no cheating. What gives?

#

I have also paid for VIP so now i am paying for somethign I dont even use

#

well i cant even use for that matter

vapid zephyr
marble mantleBOT
#

Hey, @sweet gust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

!mapvotes

marble mantleBOT
#

Hey, @vapid zephyr

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • Main
  • Mondays
  • Medium
  • Long
  • Small
glass geode
#

!appeal

marble mantleBOT
#

Hey, @glass geode

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

young grove
#

Can i change my VIP? (Medium to Main)

north bone
#

Can we deal with the report ticket of hacker

toxic shard
toxic shard
marble mantleBOT
#

Hey, @north bone

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

north bone
#

yes

#

No reply can be confirmed this is a new game account this is a hacker

sweet moth
#

.co mu

#

cheater

marble mantleBOT
#

Hey, @sweet moth

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lyric timber
#

@thorny dune

plain lotus
#

from what bot said to me , i should be unban by now but still bann msg when i try to join server

vapid zephyr
#

What did the bot tell you?

plain lotus
#

However, your ban will expire at 6/5/2023 6:29:37 PM UTC.

vapid zephyr
#

Are you spam connecting?

plain lotus
#

no

vapid zephyr
#

Try and wait like 10m and try again please

plain lotus
#

still this msg

vapid zephyr
#

Without hitting connect

plain lotus
#

i will but is there anyway to check my account unbanned or not?

vapid zephyr
#

I cannot personally no, just going through some common troubleshooting stuff before someone has to get involved 😄

#

@ me when you try to connect in about 10m and let me know what happens

plain lotus
near halo
#

Are you in UTC timezone?
@plain lotus

polar bane
#

how can i make ticket?

heady onyx
#

What is "EAC: Temporary cooldown in effect for client, expires in 13 minutes 48 seconds" and how do I fix it?

vapid zephyr
#

its a ban given by EAC, not us

heady onyx
#

I left the server because I was like walking in a shadow-ban, I was able to move but everyone around me stood still, fire didnt do any damage to me etc

polar bane
#

How to report hacker on server?

heady onyx
#

now I cant connect again

vapid zephyr
marble mantleBOT
#

Hey, @polar bane

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
#

But you need to wait out that timer, we don't control it

terse edge
#

@lyric basalt for what did you kick me???

#

<@&274980199668645888>

unique dew
#

no need to tag 60+ people

unique dew
terse edge
#

i got kicked out the voice chat for no reason

#

voice channel

subtle cape
terse edge
#

no

unique dew
terse edge
#

yea but why

idle hollow
#

Why ping everyone man

terse edge
#

sorry

subtle cape
#

Ah yes I see

cosmic pendant
#

any admin that can reply to my ticket? Ticket #cffc97 I`m bugged and I really wanna play. PLS

blissful herald
#

he can try appeal, but no need, hes staying that way

unique dew
blissful herald
#

Strimoja Valoranty ar citiem

unique dew
#

oh

terse edge
#

but why should i appeal an voice chat?

cosmic pendant
#

@blissful herald hello man can you help me? Ticket #cffc97

terse edge
#

i literally did nothing

blissful herald
terse edge
#

but why im getting banned for vc then

#

@lyric basalt u banned me=?

blissful herald
#

what did tyou stream there?